Kyocera TASKalfa 552ci SERVICEBULLETIN 2MV 0009 C249

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Firmware Upgrade (Upgrade Pack Ver. V4.00)
TASKalfa_2550ci_v.04.00.0010_(2012-08-08)
Model l:
TASKalfa 2550ci
Type JUPITER
Program No.
Ver.
Remarks
Upgrade Pack Ver.
2MV_V4.00E
MAIN
2MV_2F00.004.003
004.003
New upgrade
MMI
2MV_7000.004.003
004.003
New upgrade
ENGINE
2MV_1000.005.003
-> 006.004
006.004
New upgrade
LANGUAGE BR
2MV_81BR.001.009
001.009
LANGUAGE KR
2MV_81KR.001.002
001.002
For KDKR *1
LANGUAGE CN
2MV_81CN.001.003
001.003
For KDCN *1
LANGUAGE TW
2MV_81TW.001.002
001.002
For KDTW *1
BROWSER
2LC_F000.001.008
001.008
PDF RESORCE
2LC_J000.001.026
001.026
IO
2MV_1E00.001.002
001.002
SCANNER
2MV_1200.004.001
004.001
New upgrade
VIDEO
2MV_1800.001.009
001.009
IH
2LC_1A00.002.001
002.001
LSU
2MV_1C00.002.001
002.001
DP
2MV_9500.003.001
003.001
*2
New upgrade
ESPECIAL
ES_SKIP.ON
--------
COPY COLOR TABLE
2MV_K0AL.C01.003
C01.003
For Copy *1
MLTCOLORTABLE
2MV_GZ00.001.002
001.002
For Printer *1
Service Bulletin Ref. No. 2MV-0009 (C249)
<Date>September 10, 2012
Topic
The firmware was upgraded as follows.
Content of Changes
<ENGINE Firmware: 2MV_1000.005.003>
1. Change of the method to reset the fuser service call error (C6xxx) <Firmware changed this time: Pack Ver.4.00>
2. Support for the new destination.
3. Measures against the recognition failure of the ID card reader manufactured by SCM Co.
4. Improvement of the color registration shift correction in the half speed mode
5. New condition for the drum refresh [New maintenance mode]
6. New message to be displayed during the drum refresh
7. Change of the drum refresh control in the duplex mode
8. Measures against the cleaning failure of the intermediate transfer unit
9. Measures against the JAM0100 jam (JAM0100: Secondary paper feed request timeout)
10. Measures against the display error of the message Remove the original from the original tray
11. Measures against the panel lockup when feeding small custom size original <For more details, please refer to next pages.>
For the KD sales companies, it is possible to download the firmware at the download center on the Service World. When upgrading the firmware or replacing a board, please upgrade all kinds of the firmware to the latest version at the same time. *1: The firmware above is not included in the upgrade pack. Please individually download it from the download center.
*2: When upgrading the DP firmware, please upgrade the DP firmware and the MAIN firmware together. (If upgraded individually, DP may be locked up.)
KYOCERA Document Solutions Europe
Technical Customer Service Division (TCSD)
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KDC’s Classification Entire Stock Rework In-Field modification at next visit
In-Field modification by case No modification necessary
Field Measure: Please upgrade the firmware when the phenomenon described above occurs.
Serial Nos. of the Affected Machines: Planned from the September 2012* production
* The above is the plan at the present moment. Please note that this information is subject to change.
No.
Item
Details
CTL
ENGINE FW: 2MV_1000.005.003
1
Changed of the method to reset the fuser service call error (C6xxx).
The change was made so that the service call error at the fuser unit (C6xxx) can be reset only by turning the main power OFF and ON while some service calls required the clearance with the maintenance mode U163. (same as TASKalfa205c/255c/FS-C8020MFP/C8025MFP)
Accordingly, all fuser service call errors (C6xxx) will resettable by turning the main power OFF and ON.
Firmware changed this time
: Pack Ver.4.00
2
Support for the new destination
The following destination is now supported.
- Olivetti
3
Measures against the recognition failure of the ID card reader manufactured by SCM Co.
Change was made since the machine might not recognize the ID card reader manufactured by SCM Co.
(However, it can be solved by disconnecting and connecting the USB port.)
4
Improvement of the color registration shift correction in the half speed mode
The following changes were made:
- The color registration shift compared with the line speed between the full speed, 3/4 and half speed mode was corrected.
- The initial setting of the drum motor speed in the half speed mode was changed from -3 to -2 at the maintenance mode U053 [Setting the adjustment of the motor speed].
Service Bulletin Ref. No. 2MV-0009 (C249)
<Date>September 10, 2012
KYOCERA Document Solutions Europe
Technical Customer Service Division (TCSD)
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