
(Page.1/4)
Firmware Upgrade (Upgrade Pack Ver. V4.00)
TASKalfa_2550ci_v.04.00.0010_(2012-08-08)
2MV_1000.005.003
-> 006.004
Service Bulletin Ref. No. 2MV-0009 (C249)
<Date>September 10, 2012
Topic
The firmware was upgraded as follows.
Content of Changes
<ENGINE Firmware: 2MV_1000.005.003>
1. Change of the method to reset the fuser service call error (C6xxx)
<Firmware changed this time: Pack Ver.4.00>
2. Support for the new destination.
3. Measures against the recognition failure of the ID card reader manufactured by SCM Co.
4. Improvement of the color registration shift correction in the half speed mode
5. New condition for the drum refresh [New maintenance mode]
6. New message to be displayed during the drum refresh
7. Change of the drum refresh control in the duplex mode
8. Measures against the cleaning failure of the intermediate transfer unit
9. Measures against the JAM0100 jam (JAM0100: Secondary paper feed request timeout)
10. Measures against the display error of the message “Remove the original from the original tray”
11. Measures against the panel lockup when feeding small custom size original
<For more details, please refer to next pages.>
For the KD sales companies, it is possible to download the firmware at the download center on the Service World.
When upgrading the firmware or replacing a board, please upgrade all kinds of the firmware to the latest version at the same
time.
*1: The firmware above is not included in the upgrade pack. Please individually download it from the download center.
*2: When upgrading the DP firmware, please upgrade the DP firmware and the MAIN firmware together. (If upgraded
individually, DP may be locked up.)
KYOCERA Document Solutions Europe
Technical Customer Service Division (TCSD)

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KDC’s Classification Entire Stock Rework In-Field modification at next visit
In-Field modification by case No modification necessary
Field Measure: Please upgrade the firmware when the phenomenon described above occurs.
Serial Nos. of the Affected Machines: Planned from the September 2012* production
* The above is the plan at the present moment. Please note that this information is subject to change.
ENGINE FW:
2MV_1000.005.003
Changed of the method to reset
the fuser service call error
(C6xxx).
The change was made so that the service call error at the fuser unit (C6xxx)
can be reset only by turning the main power OFF and ON while some service
calls required the clearance with the maintenance mode U163.
(same as TASKalfa205c/255c/FS-C8020MFP/C8025MFP)
Accordingly, all fuser service call errors (C6xxx) will resettable by turning the
main power OFF and ON.
Firmware changed this time
: Pack Ver.4.00
Support for the new destination
The following destination is now supported.
- Olivetti
Measures against the
recognition failure of the ID card
reader manufactured by SCM
Co.
Change was made since the machine might not recognize the ID card
reader manufactured by SCM Co.
(However, it can be solved by disconnecting and connecting the USB port.)
Improvement of the color
registration shift correction in the
half speed mode
The following changes were made:
- The color registration shift compared with the line speed between the full
speed, 3/4 and half speed mode was corrected.
- The initial setting of the drum motor speed in the half speed mode was
changed from -3 to -2 at the maintenance mode U053 [Setting the
adjustment of the motor speed].
Service Bulletin Ref. No. 2MV-0009 (C249)
<Date>September 10, 2012
KYOCERA Document Solutions Europe
Technical Customer Service Division (TCSD)

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New condition for the drum
refresh
[New maintenance mode]
A new mode to change the execution time interval depending on internal
temperature of the machine was added to the drum refresh execution
conditions.
<Content of changes>
1) A new mode “Permission” (U464 > Time Interval > Permission) was added
so that the setting of the T/C calibration temperature change approval can
be turned OFF and ON. (Initial setting: OFF)
- The time condition will be changed depending on 2) temperature
condition in case that the setting of the T/C calibration temperature
change approval is ON. (If this setting is OFF, the execution condition
remains unchanged.)
2) Temperature condition
- a) In case that the temperature inside the machine is 35 degrees or more
and the setting of the execution time for T/C calibration (U464>Time
Interval>T/C Calib) is 4 minutes or more, the execution time interval is 4
minutes. (Initial setting: 11 minutes)
- b) In the case other than a), the execution time interval becomes same as
the setting of the drum refresh execution time interval (U464 > Time
Interval > T/C Calib). (It is same condition as the setting of the T/C
calibration temperature change approval.)
--------------------------------------------------------------------------
U464 [Setting the ID correction operation]
>Permission
>Time Interval >Paper Int Calib
>Sleep Out
>T/C Calib ---- [Setting of the execution interval]
>Permission (off)(on)
----- [Setting the approval to change the T/C
calibration temperature] added
>Bias Target
>Gamma Target
>Calib
New message to be displayed
during the drum refresh
The change was made so that the message “Adjusting…” will be displayed
on the panel display (sub message area) during the drum refresh.
(Currently, no message is displayed.)
Change of the drum refresh
control in the duplex mode
If the drum refresh started when the paper is at the switchback position in
duplex mode, the paper stays there until the drum refresh is completed, so
user can pull out the paper from the switchback section, which causes the
paper jam.
In order to prevent it, the change was made so that the drum refresh in
duplex mode will be executed only after paper was ejected in case that the
drum refresh is required between pages. (No change when feeding the paper
in simplex mode)
Service Bulletin Ref. No. 2MV-0009 (C249)
<Date>September 10, 2012
KYOCERA Document Solutions Europe
Technical Customer Service Division (TCSD)

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Measures against the cleaning
failure of the intermediate
transfer unit
<Reference>
Service bulletin
SB-2MV-0008-C239
“Measure against the cleaning
failure of the intermediate
transfer unit”
The voltage settings for the intermediate transfer cleaning was changed to
the following values since offset image might appear in rare case due to the
cleaning failure of the intermediate transfer unit when turning the main power
ON or recovering from the sleep mode.
<Change>
U107 [Setting the voltage for the intermediate transfer cleaning] --> Belt(A)
Measures against the JAM0100
jam
JAM0100: Secondary paper
feed require time out
When placing the output test pattern (1st sheet) on the contact glass as the
original to execute halftone adjustment from the System Menu or the
maintenance mode U410 [Adjusting the halftone automatically] and pressing
the Print key, there is a timing to turn ON the VSYNC (image control signal)
before image data was set in ASIC. In this case, the 2nd sheet might not be
printed out due to the image failure and JAM0100 might occur. Therefore,
this was corrected.
Measures against the display
error of the message “Remove
the original from the original
tray”
If pressing down the main power key to enter into the sleep mode while
setting the original is demanded, the main power LED flashes. Then, if
removing the original from DP while pressing down the main power key
again to cancel entering the sleep mode, the message "Remove the original
from the original tray" does not disappear although the original is removed.
Thus, this is corrected.
Measures against the panel
lockup when feeding small
custom size original
The panel may lock up if feeding the original that the length of 159.4mm
length or less. Thus, this is corrected.
Service Bulletin Ref. No. 2MV-0009 (C249)
<Date>September 10, 2012
KYOCERA Document Solutions Europe
Technical Customer Service Division (TCSD)