Kyocera TASKalfa 552ci Servicebulletin 2KY 003
Service Bulletin
SB Number:
Subject:
SB 2KY-003
Firmware upgrade
Creation Date: 30/08/2010
Model: TASKalfa552ci
1. Added support for the KM-Net viewer version 5.2.
2. KYOcontrol Enterprise HyPAS application failure.
3. Failure to out-put the image near the rear edge.
4. Processing change during sleep mode.
5. MODE2 of the T7 control has been changed.
6. The detection condition of the fuser related error codes have been changed.
7. Service call error at the fuser section.
8. Added retry before the error code C2700 will be indicated.
9. Time reduction to upgrade the Enhancement rmware.
10. Machine lock during the fax memory transfer.
Firmware
Type Upgrade Pack Version Remarks
MAIN FRAME 2KY_V2.01E
Software MAIN 2KY_2F00.002.100 New upgrade
Software MMI
Software Engine 2KA_1000.004.001 New upgrade
Software Scanner 2KY_1200.001.020
Software Motor 2H7_1400.003.003
Software Bias 2H7_1600.001.014
Software Sleep 2H7_1800.002.001
Option Language BR 2KY_81BR.001.018
BROWSER 2H7_F000.001.015
FAX BOOT (5JP_5000.001.022)
FAX APL (5JP_5100.C06.001)
FAX IPL (5JP_5200.001.022)
FAX BOOT/APL 5JP_5500.C06.001 Supplied rmware (Combined fax boot and APL rmware)
Software DBA J00_E000.004.003
ENHANCEMENT 2H7EN_V1.11 Also for the TASKalfa420i/520i/250ci/300ci/400ci/500ci.
DP-750(B)/ DP-760(B) 3LK_9500.009.003
PF-720B (2 cassette) 3LM_9000.004.001
PF-760B (3000) 5H8_9000.003.002
DF-780(B) MAIN (1000) 5JA_9200.007.005
DF-760B (3000) MAIN 3LT_9200.006.003
DF-760B (3000) MIDDLE 3LT_9600.007.002
MT-720B (3000)MAIL BOX 3LW_9800.003.001
2KY_7000.002.100
Classication
Field measure When the above mentioned phenomena occur, please upgrade all the rmware to the latest
KMIS Service Department, Kyocera Mita Europe A124 / SB 2KY-003
Entire stock rework
version at the same time.
In-eld modication at next visit
Page 1 of 3
In-eld modication by case
X
No modication necessary
Service Bulletin
Serial numbers of affected machines
Type Installed rmware Serial number
TASKalfa552ci MMI (2KY_7000.002.100) QXG0300162
TASKalfa552ci Engine (2KA_1000.004.001) QXG0300162
TASKalfa552ci Main (2KY_2F00.002.100) QXG0300210
Machines produced after the above mentioned serial number(s), should be affected by the above mentioned changes.
Item Contents
1 Added support for the
KM-Net viewer version
5.2.
2 KYOcontrol Enterprise
HyPAS application
failure.
3 Failure to out-put the
image near the rear
edge.
4 Processing change
during sleep mode.
5 MODE2 of the T7 control
has been changed.
6 The detection
condition of the fuser
related error codes have
been changed.
The KM-Net viewer version 5.2 is now supported.
The KYOcontrol Enterprise HyPAS application may not function.
The image may not be printed at 17 mm from the rear edge of the rst page, when
copying in black and white using the platen cover.
The standard OID hrPrinterStatus value in the sleep mode has been corrected.
The condition of the amount of toner to dispose at MODE2 of the T7 control has
been changed.
The condition when fuser related error codes will be detected has been changed as
follows:
Old condition of the error code C6030 detection.
Error code C6030 will be detected in case the temperature uctuation of fuser
thermostat 1 and 2 is detected at 100°C or more, for 1 second.
7 Service call error at the
fuser section.
8 Added retry before the
error code C2700 will be
indicated.
9 Time reduction to
upgrade the Enhance-
ment rmware.
10 Machine lock during the
fax memory transfer.
New condition of the error code C6030 detection.
Error code C6030 will be detected in case the temperature uctuation of fuser
thermostat 1 and 2 is detected at 90°C or more, for 6 seconds.
Old condition of the error code C6050 detection.
Error code C6050 will be detected in case the thermostat 1 detects a lower temperature then 90°C , for 1 second.
New condition of the error code C6050 detection.
Error code C6050 will be detected in case the thermostat 1 detects 110°C , for 6
seconds.
The watching count may be reset, if the conditions change while detecting the
service call error at the fuser section.
Error code C2700 (Colour release motor error) will be displayed when the abnormal
situation is detected after the retry of the drive is executed two times.
The buffer size which is used for the data storage has been increased, to reduce the
rmware upgrade timing by the engine (Engine rmware).
The machine may become locked, when the image transfer begins during the
12 second time out after receiving the image by the fax board.
KMIS Service Department, Kyocera Mita Europe A124 / SB 2KY-003
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