Service Bulletin
Page 1/1
C139 / SB 2H7-057
SB Number:
Subject:
SB 2H7-057
Abnormal image due to drum unit cleaning failure
Creation Date: 14/06/2012
Model: TASKalfa250ci/300ci/400ci/500ci/552ci
Phenomenon Image on the print-out may appear abnormal.
Cause If the toner accumulates on the surface of the drum roller, toner conveying ability may reduce
and cleaning failure may occur.
Solution To improve the toner cleaning ability, the shape of the cleaning lm has been changed and the
cleaning lm has been relocated.
Old condition
Cleaning
rolller
Drum
rolller
New condition
Drum
Screw
Abnormal image
Film
Due to contact between the middle part
of the lm and the drum roller, cleaning of
the toner from the drum unit is insufcient
and toner may accumulate on the
surface of the drum roller. As a result
toner conveying ability is reduced and
cleaning failure may occur.
Parts
No. Old Parts
No.
1 302H793012
2H793012
2 302JZ93012
2JZ93012
3 302KY93070
2KY93070
New Parts
No.
302H793013
2H793013
302JZ93013
2JZ93013
302KY93071
2KY93071
Description Q’TY Interchange-
PARTS DRUM 50 UNIT 4 4 X O TASKalfa400ci/500ci
PARTS DRUM 25 UNIT 4 4 X O TASKalfa250ci/300ci
PARTS DRUM 50 M UNIT 4 4 X O TASKalfa552ci
Film
To improve toner cleaning ability
of the drum roller, the shape of the
cleaning lm has been changed
and the cleaning lm has been
relocated. (Edge of the lm
contacts the drum roller)
Applicable model(s)
ability
Old New Old New
Classication
Field measure When the above mentioned phenomenon occurs, replace the drum unit of the affected colour with
Entire stock rework
the latest type.
KDIS Service Department, KYOCERA Document Solutions Europe B.V.
In-eld modication at next visit
In-eld modication by case
X
No modication necessary