Kyocera TASKalfa 552ci Servicebulletin 2KY 004

Service Bulletin
SB Number:
Subject:
SB 2KY-004
Firmware upgrade (Error code F186 or paper jam 05)
Creation Date: 03/06/2010
Item Contents
Error code F186 or paper jam 05 (Secondary feed does not start).
Firmware
Type Upgrade Pack Version Remarks
MAIN FRAME 2KY_V2.02E
Software MAIN 2KY_2F00.002.101 New upgrade
Software MMI
Software Engine 2KA_1000.004.001
Software Scanner 2KY_1200.001.020
Software Motor 2H7_1400.003.003
Software Bias 2H7_1600.001.014
Software Sleep 2H7_1800.002.001
Option Language BR 2KY_81BR.001.018
BROWSER 2H7_F000.001.015
FAX BOOT (5JP_5000.001.022)
FAX APL (5JP_5100.C06.001)
FAX IPL (5JP_5200.001.022)
FAX BOOT/APL 5JP_5500.C06.001 Supplied rmware (Combined fax boot and APL rmware)
Software DBA J00_E000.004.003
ENHANCEMENT 2H7EN_V1.11 Also for the TASKalfa420i/520i/250ci/300ci/400ci/500ci.
DP-750(B)/ DP-760(B) 3LK_9500.009.003
PF-720B (2 cassette) 3LM_9000.004.001
PF-760B (3000) 5H8_9000.003.002
DF-780(B) MAIN (1000) 5JA_9200.007.005
DF-760B (3000) MAIN 3LT_9200.006.003
DF-760B (3000) MIDDLE 3LT_9600.007.002
MT-720B (3000)MAIL BOX 3LW_9800.003.001
Error code F186 or paper jam 05 may occur when printing in monochrome, due to the
improper ASIC process implemented in main rmware version 2KY_2F00.002.100. The above mentioned phenomena will most likely occur when printing in booklet in combination with the mini driver or Mac driver.
2KY_7000.002.100
Classication
Field measure When the above mentioned phenomena occur, please upgrade the rmware to the latest
Serial numbers of affected machines
Type Serial number
TASKalfa552ci QXG0400211
Machines produced after the above mentioned serial number, should not have the above mentioned phenomena.
KMIS Service Department, Kyocera Mita Europe A141 / SB 2KY-004
Entire stock rework
version at the same time.
In-eld modication at next visit
Page 1 of 1
In-eld modication by case
X
No modication necessary
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