Kyocera TASKalfa 552ci Service Manual [UK]
FAX System(S)
SERVICE
MANUAL
Published in July 2010
845JP112
5JPSM062
Rev. 2
CAUTION
RISK OF EXPLOSION IF BATTERY IS REPLACED BY AN INCORRECT TYPE. DISPOSE OF
USED BATTERIES ACCORDING TO THE INSTRUCTIONS.
It may be illegal to dispose of this battery into the municipal waste stream. Check with your local
solid waste officials for details in your area for proper disposal.
ATTENTION
IL Y A UN RISQUE D’EXPLOSION SI LA BATTERIE EST REMPLACEE PAR UN MODELE DE
TYPE INCORRECT. METTRE AU REBUT LES BATTERIES UTILISEES SELON LES INSTRUCTIONS DONNEES.
Il peut être illégal de jeter les batteries dans des eaux d’égout municipales. Vérifiez avec les fonctionnaires municipaux de votre région pour les détails concernant des déchets solides et une mise
au rebut appropriée.
Revision history
Revision Date Replaced pages Remarks
1 November 26, 2009 CONTENTS, 1-1-1, 1-1-4 to 1-1-6, 1-2-2 to 1-2-6,
1-3-1, 1-3-2, 1-3-4 to 1-3-7, 1-3-9, 1-3-26, 1-3-30,
1-3-31, 1-5-1, 1-5-2, 1-6-1, 2-1-1, 2-3-1 to 2-3-4
2 July 20, 2010 1-3-3 -
-
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Safety precautions
This booklet provides safety warnings and precautions for our service personnel to ensure the safety of
their customers, their machines as well as themselves during maintenance activities. Service personnel
are advised to read this booklet carefully to familiarize themselves with the warnings and precautions
described here before engaging in maintenance activities.
Safety warnings and precautions
Various symbols are used to protect our service personnel and customers from physical danger and
to prevent damage to their property. These symbols are described below:
DANGER: High risk of serious bodily injury or death may result from insufficient attention to or incorrect
compliance with warning messages using this symbol.
WARNING: Serious bodily injury or death may result from insufficient attention to or incorrect compliance
with warning messages using this symbol.
CAUTION: Bodily injury or damage to property may result from insufficient attention to or incorrect com-
pliance with warning messages using this symbol.
Symbols
The triangle ( ) symbol indicates a warning including danger and caution. The specific point of attention is
shown inside the symbol.
General warning. Warning of risk of electric shock.
Warning of high temperature.
indicates a prohibited action. The specific prohibition is shown inside the symbol.
General prohibited action. Disassembly prohibited.
indicates that action is required. The specific action required is shown inside the symbol.
General action required. Remove the power plug from the wall outlet.
Always ground the copier.
1. Installation Precautions
WARNING
• Do not use a power supply with a voltage other than that specified. Avoid multiple connections to
one outlet: they may cause fire or electric shock. When using an extension cable, always check that
it is adequate for the rated current. .....................................................................................................
• Connect the ground wire to a suitable grounding point. Not grounding the copier may cause fire or
electric shock. Connecting the earth wire to an object not approved for the purpose may cause
explosion or electric shock. Never connect the ground cable to any of the following: gas pipes, lightning rods, ground cables for telephone lines and water pipes or faucets not approved by the proper
authorities. ..........................................................................................................................................
CAUTION:
• Do not place the copier on an infirm or angled surface: the copier may tip over, causing injury. .........
• Do not install the copier in a humid or dusty place. This may cause fire or electric shock. .................
• Do not install the copier near a radiator, heater, other heat source or near flammable material. This
may cause fire. ...................................................................................................................................
• Allow sufficient space around the copier to allow the ventilation grills to keep the machine as cool
as possible. Insufficient ventilation may cause heat buildup and poor copying performance. ............
• Always handle the machine by the correct locations when moving it. .................................................
• Always use anti-toppling and locking devices on copiers so equipped. Failure to do this may cause
the copier to move unexpectedly or topple, leading to injury. ..............................................................
• Avoid inhaling toner or developer excessively. Protect the eyes. If toner or developer is accidentally
ingested, drink a lot of water to dilute it in the stomach and obtain medical attention immediately.
If it gets into the eyes, rinse immediately with copious amounts of water and obtain medical atten-
tion. .....................................................................................................................................................
• Advice customers that they must always follow the safety warnings and precautions in the copier’s
instruction handbook. .........................................................................................................................
2. Precautions for Maintenance
WARNING
• Always remove the power plug from the wall outlet before starting machine disassembly. ................
• Always follow the procedures for maintenance described in the service manual and other related
brochures. ..........................................................................................................................................
• Under no circumstances attempt to bypass or disable safety features including safety mechanisms
and protective circuits. ........................................................................................................................
• Always use parts having the correct specifications. ............................................................................
• Always use the thermostat or thermal fuse specified in the service manual or other related brochure
when replacing them. Using a piece of wire, for example, could lead to fire or other serious acci-
dent. ...................................................................................................................................................
• When the service manual or other serious brochure specifies a distance or gap for installation of a
part, always use the correct scale and measure carefully. ..................................................................
• Always check that the copier is correctly connected to an outlet with a ground connection. ...............
• Check that the power cable covering is free of damage. Check that the power plug is dust-free. If it
is dirty, clean it to remove the risk of fire or electric shock. .................................................................
• Never attempt to disassemble the optical unit in machines using lasers. Leaking laser light may
damage eyesight. ...............................................................................................................................
• Handle the charger sections with care. They are charged to high potentials and may cause electric
shock if handled improperly. ...............................................................................................................
CAUTION
• Wear safe clothing. If wearing loose clothing or accessories such as ties, make sure they are safely
secured so they will not be caught in rotating sections. ......................................................................
• Use utmost caution when working on a powered machine. Keep away from chains and belts. ..........
• Handle the fixing section with care to avoid burns as it can be extremely hot. ..................................
• Check that the fixing unit thermistor, heat and press rollers are clean. Dirt on them can cause
abnormally high temperatures. ...........................................................................................................
• Do not remove the ozone filter, if any, from the copier except for routine replacement. ......................
• Do not pull on the AC power cord or connector wires on high-voltage components when removing
them; always hold the plug itself. ........................................................................................................
• Do not route the power cable where it may be stood on or trapped. If necessary, protect it with a
cable cover or other appropriate item. ................................................................................................
• Treat the ends of the wire carefully when installing a new charger wire to avoid electric leaks. ..........
• Remove toner completely from electronic components. .....................................................................
• Run wire harnesses carefully so that wires will not be trapped or damaged. ......................................
• After maintenance, always check that all the parts, screws, connectors and wires that were
removed, have been refitted correctly. Special attention should be paid to any forgotten connector,
trapped wire and missing screws. .......................................................................................................
• Check that all the caution labels that should be present on the machine according to the instruction
handbook are clean and not peeling. Replace with new ones if necessary. .......................................
• Handle greases and solvents with care by following the instructions below: ......................................
· Use only a small amount of solvent at a time, being careful not to spill. Wipe spills off completely.
· Ventilate the room well while using grease or solvents.
· Allow applied solvents to evaporate completely before refitting the covers or turning the power
switch on.
· Always wash hands afterwards.
• Never dispose of toner or toner bottles in fire. Toner may cause sparks when exposed directly to
fire in a furnace, etc. ...........................................................................................................................
• Should smoke be seen coming from the copier, remove the power plug from the wall outlet immedi-
ately. ...................................................................................................................................................
3. Miscellaneous
WARNING
• Never attempt to heat the drum or expose it to any organic solvents such as alcohol, other than the
specified refiner; it may generate toxic gas. ........................................................................................
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CONTENTS
1-1 Specifications
1-1-1 Specifications ..........................................................................................................................................1-1-1
1-1-2 Parts names ............................................................................................................................................1-1-4
(1) Main body..........................................................................................................................................1-1-4
(2) Document processor (option)............................................................................................................1-1-5
(3) Operation panel.................................................................................................................................1-1-6
1-2 Installation
1-2-1 Installation environment ..........................................................................................................................1-2-1
1-2-2 Unpacking ...............................................................................................................................................1-2-2
1-2-3 Installing the memory DIMM (fullcolor machine).....................................................................................1-2-4
1-2-4 Installing the memory DIMM (monochrome machine (42/52 ppm))........................................................1-2-5
1-2-5 Installing the memory DIMM (monochrome machine (30 ppm)).............................................................1-2-6
1-3 Maintenance Mode
1-3-1 Maintenance mode .................................................................................................................................1-3-1
(1) Executing a maintenance item ..........................................................................................................1-3-1
(2) Maintenance mode item list...............................................................................................................1-3-3
(3) Contents of maintenance mode items...............................................................................................1-3-5
1-3-2 User management ................................................................................................................................1-3-34
(1) Using the user management mode .................................................................................................1-3-34
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1-4 Error Codes
1-4-1 Error codes .............................................................................................................................................1-4-1
(1) Error code..........................................................................................................................................1-4-1
(2) Table of general classification...........................................................................................................1-4-2
(2-1) U004XX error code table: Interrupted phase B .........................................................................1-4-3
(2-2) U006XX error code table: Problems with the unit .....................................................................1-4-4
(2-3) U008XX error code table: Page transmission error...................................................................1-4-4
(2-4) U009XX error code table: Page reception error ........................................................................1-4-4
(2-5) U010XX error code table: G3 transmission...............................................................................1-4-5
(2-6) U011XX error code table: G3 reception ....................................................................................1-4-6
(2-7) U017XX error code table: V.34 transmission ............................................................................1-4-7
(2-8) U018XX error code table: V.34 reception..................................................................................1-4-7
(2-9) U044XX error code table: Encrypted transmission ...................................................................1-4-7
1-5 Troubleshooting
1-5-1 Self-diagnosis .........................................................................................................................................1-5-1
(1) Self-diagnostic function .....................................................................................................................1-5-1
(2) Self diagnostic codes ........................................................................................................................1-5-1
1-6 Requirements on PWB Replacement
1-6-1 Upgrading the firmware on the fax control PWB.....................................................................................1-6-1
2-1 Electrical Parts Layout
2-1-1 Electrical parts layout ..............................................................................................................................2-1-1
2-2 Operation of the PWBs
2-2-1 Fax control PWB .....................................................................................................................................2-2-1
2-3 Appendixes
Wiring diagram (fullcolor machine (25/25, 30/30, 40/40, 50/40 ppm)) ....................................................2-3-1
Wiring diagram (fullcolor machine (55/50 ppm)) .....................................................................................2-3-2
Wiring diagram (monochrome machine (42/52 ppm)) ............................................................................2-3-3
Wiring diagram (monochrome machine (30 ppm)) .................................................................................2-3-4
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5JP-1
1-1 Specifications
1-1-1 Specifications
Type........................................................... Optional FAX kit
Compatibility .............................................. G3
Communication Line .................................. Subscriber telephone line
Transmission Time..................................... 3 seconds or less (33600 bps, JBIG, ITU-T A4-R #1 chart)
Transmission Speed .................................. 33600/31200/28800/26400/24000/21600/19200/16800/14400/12000/9600/
7200/4800/2400 bps
Coding Scheme ......................................... JBIG/MMR/MR/MH
Error Correction ......................................... ECM
Original Size .............................................. Max. width: 11"/297 mm, Max. length: 63"/1,600 mm
Automatic Document Feed ........................ Max. 100 sheets (with optional DP)
Scanner Resolution ................................... Horizontal x Vertical
200 x 100 dpi Normal (8 dot/mm x 3.85 line/mm)
200 x 200 dpi Fine (8 dot/mm x 7.7 line/mm)
200 x 400 dpi Super Fine (8 dot/mm x 15.4 line/mm)
400 x 400 dpi Ultra Fine (16 dot/mm x 15.4 line/mm)
600 x 600 dpi
Printing Resolution..................................... 600 x 600 dpi
Gradations ................................................. 256 shades (Error diffusion)
One-Touch Key.......................................... 1000 keys
Multi-Station Transmission......................... Max. 500 destinations
Substitute Memory Reception.................... 700 sheets or more (when using ITU-T A4 #1)
Image Memory Capacity............................ Standard memory DIMM (machine): 16MB (for memory forwarding and mem-
ory reception of incoming faxed originals)
Report Output ............................................ Sent result report, FAX RX result report, Activity report, Status page
Option ........................................................ Dual FAX, expanded memory and internet FAX kit
Functions ................................................... See P.1-1-2 and P.1-1-3.
NOTE: These specifications are subject to change without notice.
1-1-1
5JP
Reception functions Manual reception
Automatic reception
Fax/telephone auto selection
TAD reception
D.R.D. reception*
Remote switching
Transmission functions Program dial
Chain dial
Redial (manual/automatic)
Communication functions Direct transmission
Memory transmission
Bulk fax output
Additional communication functions
Broadcast transmission (up to 500 numbers)
Polling communication
Encrypted communication
Password check communication
Memory forwarding
Standby transmission
Delayed transmission
Interrupt send
ECM
Sub address transmission
Sub address confidential delivery
Sub address bulletin board communication
Supplementary communication
functions
Manual send
Address book
Canceling communication
Line monitor
Transmission destination display
Tone transmission
Memory back-up
Printing out from FAX box (subaddress-based confidential reception)
Communication result display
Batch transmission
TTI transmission
Bulletin board communication function
Rotation transmission
Duplex transmission*
Initial communication speed setting
Line type setting
Zooming communication
Transmission port restriction*
Mixed sized originals
Original orientation (Border erase book)
Supplementary reception functions
Memory reception
2 in 1 reception
Auto reduce reception
Rotation reception
Duplex reception
Recording paper media type setting
Reception date and time recording
Receive-only port*
Reduced size reception
Communication restriction (up to 50)
Document box
1
2
3
3
1-1-2
Reports Send result report
Receipt result report
Activity report
Status page
Fax box list
Network FAX Addition of a cover page
i-FAX (internet faxing) transmission
E-mail reporting of the transmission result
Terminal service
File name
Others Cancelling and sending delayed transmissions (queued)
Remote diagnosis
Smoothing reception
Fax priority printout
Common address for the machine and FAX
Internet faxing*
4
*1: For 120 V specifications only.
*2: Available only when optional document processor of the machine is installed.
*3: When optional dual FAX is installed.
*4: When optional internet Fax kit is installed.
5JP
1-1-3
5JP-1
1-1-2 Parts names
(1) Main body
Fullcolor
machine
Monochrome
machine
(42/52 ppm)
1
OPT2
2
5
DP
3
1
A2
B1
4
6
2
DP
A2
B1
OPT1
Monochrome
machine
(30 ppm)
3
1
2
3
Figure 1-1-1
1. Operation panel
2. Main power switch
3. MP tray
4. Line connection connector (port 1)
5. Line connection connector (port 2)
6. TEL connection connector (port 1)
5
4
6
Note that you cannot automatically receive FAX when turning the main power switch off.
To turn the power off, press the Power key on the operation panel.
1-1-4
(2) Document processor (option)
5JP-1
2
3
1
6
Fullcolor machine
Monochrome machine (42/52 ppm)
4
1
5
Monochrome machine (30 ppm)
Figure 1-1-2
1. Original placement indicator
2. DP top cover
3. Original width guides
4. Original tray
5. Original eject table
6. Opening handle
3
2
4
6
5
1-1-5
5JP-1
(3) Operation panel
Fullcolor machine
Monochrome machine (42/52 ppm)
1
2 3 45678 910 1112
13 14 15 16 17 18 19 20 21 22 23 24 25
Monochrome machine (30 ppm)
1 2 4 5 6 7 8 9 10 11 12
13
14
3 16
15 1817 23
19 20 21 22 25
Figure 1-1-3
1. System menu key/indicator
2. Counter key/indicator
3. Help key/indicator
4. Print indicator
5. Send indicator
6. Receive indicator
7. Memory indicator
8. Attention indicator
9. Interrupt key/indicator
10. Logout key/indicator
11. Power key/indicator
12. Main power indicator
14. Program key/indicator
15. Document box key/indicator
16. Accessibility key/indicator
17. Send/FAX key/indicator
18. Copy key/indicator
19. Numeric keys
20. Clear key
21. Quick No. search key
22. Enter key
23. Start key/indicator
24. Stop key
25. Reset key
13. Status/Job cancel key/indicator
24
1-1-6
5JP
1-2 Installation
1-2-1 Installation environment
Installation location (Be based on the machine establishment place.)
Avoid direct sunlight or bright lighting. Ensure that the photoconductor will not be exposed to direct sunlight or other strong
light when removing paper jams.
Avoid locations subject to high temperature and high humidity or low temperature and low humidity; an abrupt change in
the environmental temperature; and cool or hot, direct air.
Avoid places subject to dust and vibrations.
Choose a surface capable of supporting the weight of the machine.
Place the machine on a level surface (maximum allowance inclination: 1
Avoid air-borne substances that may adversely affect the machine or degrade the photoconductor, such as mercury, acidic
of alkaline vapors, inorganic gasses, NOx, SOx gases and chlorine-based organic solvents.
Select a well-ventilated location.
°).
1-2-1
5JP-1
1-2-2 Unpacking
12
13
14
11
10
9
15
8
4
3
1
2
6
7
Figure 1-2-1 Unpacking
1. Fax assembly
2. Plastic bag
3. Memory DIMM
4. Plastic bag
5. Air-padded bag
6. Modular cord*
1
7. Plastic bag
8. Outer case
9. CD-ROM
Caution: See the Installation Guide for installation.
5
10. Installation guide
11. Terminal seal
12. Alphabet label
13. FAX operation section label
14. Approval label*
2
15. Plastic bag
*1: 120 V and Australian models only.
*2: Australian/New Zealand models only.
1-2-2
Initialization procedure after installing the facsimile system
1. Insert the machine power plug to the wall outlet and turn the main power switch on.
2. Enter 10871087 using the numeric keys. The machine enters maintenance mode.
3. Only when the optional dual FAX is installed:
When both the FAX system and the dual FAX are installed: Run maintenance mode U698 using the cursor up
or down key, or numeric keys, press [PORT SELECT], select [ALL] and press the start key.
If the FAX system is already in use and the dual FAX is additionally installed: Run maintenance mode U698,
press [PORT SELECT], select [P2] and press the start key.
4. Run maintenance item U600 using the cursor up/down keys or numeric keys.
5. Press [Execute] and then press the start key.
6. Select [Country Code] and enter a destination code using the numeric keys (refer to the destination code list).
Enter a destination code with three digits.
Code Destination Code Destination Code Destination
000 Japan 156 Singapore 253 Sweden
009 Australia 159 South Africa France
038 China 169 Thailand Austria
080 Hong Kong 181 U.S.A. Switzerland
084 Indonesia 242 South America Belgium
088 Israel 243 Saudi Arabia Denmark
097 Korea 253 CTR21 (European nations) Finland
108 Malaysia Italy Portugal
126 New Zealand Germany Ireland
136 Peru Spain Norway
137 Philippines U.K. 254 Taiwan
152 Middle East Netherlands
5JP-1
7. Select [OEM Code], enter the OEM code
(000) and then press the start key.
8. After initialization, the entered destination,
OEM codes and ROM version are displayed. A ROM version displays three kinds,
application, boot, and IPL.
When the optional dual FAX is installed and
U698 set to [ALL], the ROM version for port
1 is primarily displayed.
9. After completing the installation, run the
communications test to confirm that the fax
system is operative.
MAINTENANCE MODE
MAINTENANCE MODE ACTIVE. U600
Initialize: All Data
Country Code
OEM Code
MAINTENANCE MODE
MAINTENANCE MODE ACTIVE. U600
Initialize: All Data
Country Code
OEM Code
APL
BOOT
IPL
XXX
YYY
XXX
YYY
****************
****************
****************
Figure 1-2-2
1-2-3
5JP-1
1-2-3 Installing the memory DIMM (fullcolor machine)
Press the Power key on the operation panel to off. Make sure that the Power indicator and the Memory indicator are off
before turning off the main power switch.
Press the power key on the operation panel to off. Make sure that the power indicator and the memory indicator are off
before turning off the main power switch. And then unplug the power cable from the wall outlet.
Procedure
1. Remove the rear upper filter cover.
2. Remove nine screws and remove the rear
upper cover.
Rear upper
cover
Screw
Screw
Rear upper
filter cover
3. Install the memory DIMM into the memory slot.
25/25, 30/30, 40/40, 50/40 ppm: middle level (FLS)
55/50 ppm: lower level (FLS)
Install it with the IC side facing down.
Insert it in the direction of the arrow until it clicks.
4. Refit the rear upper cover and the rear upper filter cover.
25/25, 30/30,
40/40, 50/40 ppm
Screw
Screw
Screw
Screw
Screw
Screw
Figure 1-2-3
55/50 ppm
1-2-4
Memory DIMM
Memory slot
(FLS)
Memory slot
(FLS)
Memory DIMM
Memory slot
(FLS)
Memory slot
(FLS)
Figure 1-2-4
5JP-1
1-2-4 Installing the memory DIMM (monochrome machine (42/52 ppm))
Press the Power key on the operation panel to off. Make sure that the Power indicator and the Memory indicator are off
before turning off the main power switch.
Press the power key on the operation panel to off. Make sure that the power indicator and the memory indicator are off
before turning off the main power switch. And then unplug the power cable from the wall outlet.
Procedure
1. Remove the screw and remove the main
PWB lid.
Main PWB lid
Screw
2. Install the memory DIMM into the memory
slot at the lower level (FLS).
Install it with the IC side facing down.
Insert it in the direction of the arrow until it
clicks.
3. Refit the main PWB lid.
Memory DIMM
Figure 1-2-5
Memory slot
(FLS)
Figure 1-2-6
1-2-5
5JP-1
1-2-5 Installing the memory DIMM (monochrome machine (30 ppm))
Press the Power key on the operation panel to off. Make sure that the Power indicator and the Memory indicator are off
before turning off the main power switch.
Press the power key on the operation panel to off. Make sure that the power indicator and the memory indicator are off
before turning off the main power switch. And then unplug the power cable from the wall outlet.
Procedure
1. Remove two screws and remove the cover.
Screw
Screw
2. Install the memory DIMM into the memory
slot at the lower level (FLS).
Install it with the IC side facing down.
Insert it in the direction of the arrow until it
clicks.
3. Refit the cover.
Memory DIMM
Cover
Figure 1-2-7
Memory slot
(FLS)
1-2-6
Figure 1-2-8
1-3 Maintenance Mode
1-3-1 Maintenance mode
The machine is equipped with a maintenance function which can be used to maintain and service the machine.
(1) Executing a maintenance item
Fullcolor machine/Monochrome machine (42/52 ppm)
Start
5JP-1
Yes
Enter 10871087 using
the numeric keys.
Enter the maintenance item
number using the cursor up/down keys
or numeric keys.
Press the start key.
The selected maintenance item is run.
Press the stop key.
Repeat the same
maintenance item?
Maintenance mode is entered.
The maintenance item is
selected.
1-3-1
Yes
No
Run another maintenance
item?
No
Enter 001 using the cursor
up/down keys or numeric keys
and press the start key.
End
Maintenance mode is exited.
5JP-1
Monochrome machine (30 ppm)
Start
Press the status/Job cancel key.
Yes
Enter “10871087” using
the numeric keys.
Enter the maintenance item
number using the cursor up/down keys
or numeric keys.
Press the start key.
The selected maintenance item is run.
Press the stop key.
Repeat the same
maintenance item?
Maintenance mode is entered.
The maintenance item is
selected.
Yes
No
Run another maintenance
item?
No
Enter “001” using the cursor
up/down keys or numeric keys
and press the start key.
End
Maintenance mode is exited.
1-3-2
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