Kyocera TASKalfa 2550ci, FS-6525MFP, FS-6530MFP, FS-6025MFP, FS-6030MFP Service Bulletin

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Subject:

Measures against the Blurred Characters at approx. 35 mm
from Trailing Edge When Scanning from the DP

Model: l:

TASKalfa 2550ci, FS-6525MFP, FS-6530MFP,
FS-6025MFP/FS-6025MFP/B, FS-6030MFP,
FS-C8525MFP, FS-C8520MFP, FS-C8025MFP, FS-C8020MFP

Classification:

Field measures
timing:

At Set Up Next Periodic Maintenance
Next Visit/Service Call Information only

Phenomenon:

SC/Error Paper Feeding/Conveying Other
Image Machine operation

Type of change:

Hardware Firmware and Software Information

Field Measures:

Please apply 2 pcs. of the guide (No.1) when the phenomenon described below occurs.
(Please refer to the pages 3 and 4 for the procedures how to attach the guides.)

First implementation timing at factory:

No serial number information is available. (Service part only)

[Sample of the blurred characters]

Paper feeding
direction

Approx. 35 mm from
trailing edge

Guides (No.1) added

Service Bulletin Ref. No. 2MV-0029 (E170)

<Date> October 6, 2014

Topic

When the DP rises and the heights of the front and the rear sides differ depending on the operation conditions of
users, the nip timing for original from the DP conveying roller to the DP exit roller might be shifted and the original
might be bent.
Accordingly, the bent original is slightly shifted when passing through the nipped position of the DP conveying roller
and the scanned characters might be blurred at approx. 35 mm from the paper trailing edge.
(The phenomenon above tends to occur when the original is thin paper due to its low stiffness.)

Content of Changes

The guide (No.1) to prevent the original from shifting were newly registered as service part.

KYOCERA Document Solutions Europe

Customer Services & Support Division (CSSD)

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Part Table

No.

Old Part

No.

New Part

No.

Description

Q

ty.

Com

bi

pati­lity

Remarks

Old

New

Old

New

1

----------

303M824230

3M824230

GUIDE SUB READING SP

-

2

-

O

Service part

Original

DP conveying roller

DP exit roller

Guide (No.1)

DP slit glass

Cross section

Original scanning position

To prevent the shift of original trailing edge at the
original scanning position, the guides (No.1) were
added and so the original is properly conveyed
along the DP slit glass.

Service Bulletin Ref. No. 2MV-0029 (E170)

<Date> October 6, 2014

[Mechanism of the phenomenon]

Customer Services & Support Division (CSSD)

KYOCERA Document Solutions Europe