Kyocera M2000 User Manual

user guide
X-tc

X-tc User Guide

This manual is based on the production version of the Kyocera X-tc phone. Software changes may have occurred after this printing. Kyocera reserves the right to make changes in technical and product specifications without prior notice. The products and equipment described in this documentation are manufactured under license from QUALCOMM Incorporated under one or more of the following U.S. patents:
4,901,307 5,109,390 5,267,262 5,416,797 5,506,865
5,544,196 5,657,420 5,101,501 5,267,261 5,414,796
5,504,773 5,535,239 5,600,754 5,778,338 5,228,054
5,337,338 5,710,784 5,056,109 5,568,483 5,659,569
5,490,165 5,511,073 The Kyocera Wireless Corp. (“KWC”) products
described in this manual may include copyrighted KWC and third party software stored in semiconductor memories or other media. Laws in the United States and other countries preserve for KWC and third party software providers certain exclusive rights for copyrighted software, such as the exclusive rights to distribute or reproduce the copyrighted software. Accordingly, any copyrighted software contained in the KWC products may not be modified, reverse engineered, distributed or reproduced in any manner not permitted by law.
Furthermore, the purchase of the KWC products shall not be deemed to grant—either directly or by implication, estoppel, or otherwise—any license under the copyrights, patents, or patent applications of KWC or any third party software provider, except for the normal, non-exclusive royalty-free license to use that arises by operation of law in the sale of a product.
ii
Kyocera is a registered trademark of Kyocera Corporation. Brick Attack and Race 21 are trademarks of Kyocera Wireless Corp. QUALCOMM is a registered trademark of QUALCOMM Incorporated.
Openwave is a trademark of Openwave Systems Incorporated. eZiText is a registered trademark of Zi Corporation. TransFlash is a trademark of SanDisk Corporation. Bluetooth trademarks are owned by Bluetooth SIG, Inc. and used by Kyocera Wireless Corp. under license.
The “Virgin” name and the Virgin signature logo are registered trademarks of Virgin Enterprises Limited and are used under license. All other trademarks are the property of their respective owners.
Copyright © 2009 Kyocera Wireless Corp. All rights reserved. Ringer Tones Copyright © 2000-2009 Kyocera Wireless Corp.
82-R5601-1EN, Rev. 001-DRAFT

FCC Notice

This device complies with part 15 of t he FCC rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) This device must accept any interference received, including interference that may cause undesired operation. To maintain compliance with FCC RF exposure guidelines, if you wear a handset on your body , use the Ky ocera Wireless Corp. (KWC) supplied and approved accessory designed for this product. Using accessories that are not supplied or approved by KWC may violate FCC RF exposure guidelines.
Other accessories used with this device for body-worn operations must not contain any metallic components and must provide at least 15 mm separation distance including the antenna and the user’s body.
THIS MODEL PHONE MEETS THE GOVERNMENT’S REQUIREMENTS FOR EXPOSURE TO RADIO WAVES.
Your wireless phone is a radio transmitter and receiver. It is designed and manufactured to not exceed the emission limits for exposure to radio frequency (RF) energy set by the Federal Communications Commission of the U.S. Government. These limits are part of comprehensive guidelines and establish permitted levels of RF energy for the general population. The guidelines are based on standards that were developed by independent scientific organizations through periodic and thorough evaluation of scientific studies. The standards include a substantial safety margin designed to assure the safety of all persons, regardless of age and health.
The exposure standard for wireless mobile phones employs a unit of measurement known as the Specific Absorption Rate, or SAR. The SAR limit set by the FCC is 1.6 W/kg.*
Tests for SAR are conducted using standard operating positions specified by the FCC with the phone transmitting at its highest certified power level in all tested frequency bands.
Although the SAR is determined at the highest certified power level, the actual SAR level of the phone while operating can be well below the maximum value. This is because the phone is designed to operate at multiple power levels so as to use only the power required to reach the network. In general, the closer you are to a wireless base station antenna, the lower the power output.
Before a phone model is available for sale to the public, it must be tested and certified by the FCC that it does not exceed the limit established by the government-adopted requirement for safe exposure. The tests are performed in positions and locations (e.g., at the ear and worn on t he body) as required by the FCC for each model.
Body-worn measurements differ among phone models, depending upon availability of accessories and FCC requirements. While there may be
differences between the SAR levels of various phones and at various positions, they all meet the government requirement for safe exposure.
The FCC has granted an Equipment Authorization for this model phone with all reported SAR levels evaluated as in compliance with the FCC RF emission guidelines. SAR information on this model phone is on file with the FCC and can be found under the Display Grant section www.fcc.gov/oet/ea after searching on the FCC ID: OVF-K4801.
Additional information on SAR can be found on the Cellular Telecommunications and Internet Association (CTIA) web-site at www.ctia.org.
* In the United States and Canada, the SAR limit for mobile phones used by the public is 1.6 watts/kg (W/kg) averaged over one gram of tissue. The standard incorporates a substantial margin of safety to give additional protection for the public and to account for any variations in measurements.

Bluetooth® Certification

For information about X-tc Bluetooth Certification, visit the Bluetooth Qualification Program Web site at qualweb.bluetooth.org.

Caution

The user is cautioned that changes or modifications not expressly approved by the party responsible for compliance could void the warranty and user’s authority to operate the equipment.

Optimize your phone’s performance

Use the guidelines in this guide to learn how to optimize the performance and life of your phone and battery.

Air Bags

If you have an air bag, DO NOT place installed or portable phone equipment or other objects over the air bag or in the air bag deployment area. If equipment is not properly installed, you and your passengers risk serious injury.
User Guide iii

Medical devices

Pacemakers—Warning to pacemaker wearers: Wireless phones, when in the ‘on’ position, have been shown to interfere with pacemakers. The phone should be kept at least six (6) inches away from the pacemaker to reduce risk.
The Health Industry Manufacturers Association and the wireless technology research community recommend that you follow these guidelines to minimize the potential for interference.
• Always keep the phone at least six inches (15 centimeters) away from your pacemaker when the phone is turned on.
• Do not carry your phone near your heart.
• Use the ear opposite the pacemaker.
• If you have any reason to suspect that interference is taking place, turn off your phone immediately.
Hearing aids—Some digital wireless phones may interfere with hearing aids. In the event of such interference, you may want to consult your service provider or call the customer service line to discuss alternatives.
Other medical devices—If you use any other personal medical device, consult the manufacturer of the device to determine if it is adequately shielded from external RF energy. Your physician may be able to help you obtain this information.
In health care facilities—Turn your phone off in health care facilities when instructed. Hospitals and health care facilities may be using equipment that is sensitive to external RF energy.

Potentially unsafe areas

Posted facilities—Turn your phone off in any facility when posted notices require you to do so.
Aircraft—FCC regulations prohibit using your phone on a plane that is in the air. Turn your phone off or switch it to Airplane Mode before boarding aircraft.
iv
Vehicles—RF signals may affect improperly installed or inadequately shielded electronic systems in motor vehicles. Check with the manufacturer of the device to determine if it is adequately shielded from external RF energy.
Blasting areas—Turn off your phone where blasting is in progress. Observe restrictions, and follow any regulations or rules.
Potentially explosive atmospheres—Turn off your phone when you are in any area with a potentially explosive atmosphere. Obey all signs and instructions. Sparks in such areas could cause an explosion or fire, resulting in bodily injury or death. Areas with a potentially explosive atmosphere are often, but not always, clearly marked.
They include:
• fueling areas such as gas stations
• below deck on boats
• transfer or storage facilities for fuel or chemicals
• vehicles using liquefied petroleum gas, such as propane or butane
• areas where the air contains chemicals or particles such as grain, dust, or metal powders
• any other area where you would normally be advised to turn off your vehicle engine

Use with care

Use only in normal position (to ear). Avoid dropping, hitting, bending, or sitting on the phone.

Avoid magnetic environments

Keep the phone away from magnets which can cause improper functioning of the phone.

Keep your phone dry

Keep the phone dry. Damage can result if the phone gets wet. Water damage is not covered under warranty.

Resetting the phone

If the screen seems frozen and the keypad does not respond to keypresses, reset the phone by completing the following steps:
1. Remove the battery door.
2. Remove and replace the battery. If the problem persists, return the phone to the
dealer for service.

Accessories

Use only Kyocera-approved accessories with Kyocera phones. Use of any unauthorized accessories may be dangerous and will invalidate the phone warranty if said accessories cause damage or a defect to the phone.

Radio Frequency (RF) energy

Y our telephone is a radio transmitter and receiver. When it is on, it receives and sends out R F energy. Y our service provider’s network controls the power of the RF signal. This power level can range from
0.006 to 0.6 watts. In August 1996, the U.S. Federal Communications
Commission (FCC) adopted RF exposure guidelines with safety levels for hand-held wireless phones. These guidelines are consistent with the safety standards previously set by both U.S. and international standards bodies in the following reports:
• ANSI C95.1 (American National Standards Institute, 1992)
• NCRP Report 86 (National Council on Radiation Protection and Measurements,
1986)
• ICNIRP (International Commission on Non-Ionizing Radiation Protection, 1996)
Y our phone complies with the standards set by these reports and the FCC guidelines.

E911 mandates

Where service is available, this handset complies with the Phase I and Phase II E911 Mandates issued by the FCC.

Hearing Aid Compatibility (HAC) Features

This Virgin Mobile phone has received a HAC performance rating (designated by the letter M followed by a number). The rating for this phone is identified on the outside of this phone’s original packaging. While there is no guarantee, digital wireless phones that receive a minimum of an M3 rating should provide acceptable performance with most hearing aids. Hearing loss and hearing aids are highly individualized, however, so optimal performance cannot be guaranteed. Other factors, such as type of hearing aid device or degree of hearing loss, also can affect a phone’s performance for a particular user.

Hearing Aids and Wireless Phones

A hearing aid uses a microphone to collect and convert sound waves to electrical signals. The hearing aid then amplifies and converts the electrical signals back to audible sounds for the hearing aid user to hear. Radio Frequency (RF) emissions generated by digital wireless phones often interfere with the operation of a hearing aid’s microphone, distorting the amplified audible sound. In addition, hearing aid microphones tend to collect ambient noise and amplify these sounds, interfering with the desired audio transmission.

ANSI Standard

To diminish interference between wireless phones and hearing aids, the FCC requires wireless carriers to offer phones that meet the American National Standards Institute (ANSI) C63.19 standard for reduced RF emissions. Wireless phones that comply with the FCC’s hearing aid compatibility (HAC) regulations must receive a minimum rating of “M3” for RF emissions under the ANSI C63.19 standard. The “M” rating refers to the
User Guide v
phone’s RF emissions level for use with hearing aids operating in the microphone setting.
The higher the phone’s “M” rating, the more likely the phone is compatible with a hearing aid operating in the microphone setting. Hearing aids also have ratings similar to wireless phones. Most newer hearing aid models receive at least an M2 rating.
To determine the level of compatibility between your hearing aid and this Virgin Mobile HAC certified phone, combine the M rating of your hearing aid and the M rating of this phone. For example, if you pair an M3 hearing aid with an M4 phone, you will achieve a combined rating of 7.
• Any combined rating equal to or greater than 6 provides excellent performance.
• Any combined rating equal to 5 offers good performance.
• Any combined rating equal to 4 offers acceptable performance.
T-Ratings—Phones rated T3 or T4 meet FCC requirements and are likely to be more usable with a hearing device’s telecoil (“T Switch” or “Telephone Switch”) than unrated phones. T4 is the better/higher of the two ratings. (Note that not all hearing devices have telecoils in them.)
Hearing devices may also be measured for immunity to this type of interference. Your hearing device manufacturer or hearing health professional may help you choose the proper rating for your mobile phone. The more immune your hearing aid is, the less likely you are to experience interference noise from mobile phones.
Please visit www.virginmobileusa.com if you have any additional questions about hearing aid-compatibility.
To purchase accessories, visit
www.kyocera-wireless.com/store or www.virginmobileusa.com.
Kyocera Wireless Corp. www.kyocera-wireless.com
vi

Table of Contents

1 Getting Started. . . . . . . . . . . . . . . . . . . . . . 1
Phone Battery. . . . . . . . . . . . . . . . . . . . . . . . . . . .1
Memory Card . . . . . . . . . . . . . . . . . . . . . . . . . . . .3
Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3
Activate your Account. . . . . . . . . . . . . . . . . . . . . .3
Find the Serial Number . . . . . . . . . . . . . . . . . . . .4
Program your Phone . . . . . . . . . . . . . . . . . . . . . .4
Get to Know your Phone. . . . . . . . . . . . . . . . . . . .4
LED Indicator. . . . . . . . . . . . . . . . . . . . . . . . . . . .7
Main Menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8
Guide Conventions . . . . . . . . . . . . . . . . . . . . . . . .9
2 Call Features . . . . . . . . . . . . . . . . . . . . . .10
Power Phone Up . . . . . . . . . . . . . . . . . . . . . . . .10
Make Phone Calls. . . . . . . . . . . . . . . . . . . . . . . .10
Answer Phone Calls . . . . . . . . . . . . . . . . . . . . . .10
End Phone Calls. . . . . . . . . . . . . . . . . . . . . . . . .11
Activate Voice Dialing. . . . . . . . . . . . . . . . . . . . .11
Volume Control . . . . . . . . . . . . . . . . . . . . . . . . .11
Use Speed Dialing . . . . . . . . . . . . . . . . . . . . . . .11
Emergency Services . . . . . . . . . . . . . . . . . . . . . .11
3 Text Entry. . . . . . . . . . . . . . . . . . . . . . . . .13
Text Entry Modes . . . . . . . . . . . . . . . . . . . . . . . .13
Text Entry Quick Reference . . . . . . . . . . . . . . . .14
4 Messaging . . . . . . . . . . . . . . . . . . . . . . . .16
Messaging Menu . . . . . . . . . . . . . . . . . . . . . . . .16
Send Messages. . . . . . . . . . . . . . . . . . . . . . . . . .17
Manage Received Messages . . . . . . . . . . . . . . . .20
Use Voicemail . . . . . . . . . . . . . . . . . . . . . . . . . .22
Handle Sent Messages . . . . . . . . . . . . . . . . . . . .23
Review Virgin Alerts . . . . . . . . . . . . . . . . . . . . . .23
Message Settings . . . . . . . . . . . . . . . . . . . . . . . .24
Erase Messages . . . . . . . . . . . . . . . . . . . . . . . . .25
Check Message Count. . . . . . . . . . . . . . . . . . . . .25
5 Contacts . . . . . . . . . . . . . . . . . . . . . . . . . .26
Contacts Menu . . . . . . . . . . . . . . . . . . . . . . . . . .26
User Guide vii
Access Contacts . . . . . . . . . . . . . . . . . . . . . . . . .26
Add Contacts . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Use Contacts . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Customize Contacts . . . . . . . . . . . . . . . . . . . . . .28
Erase Contacts . . . . . . . . . . . . . . . . . . . . . . . . . .29
Contact Groups . . . . . . . . . . . . . . . . . . . . . . . . .29
Speed Dial List. . . . . . . . . . . . . . . . . . . . . . . . . .31
Voice Dial List . . . . . . . . . . . . . . . . . . . . . . . . . .31
View Phone Number . . . . . . . . . . . . . . . . . . . . .31
6 Recent calls . . . . . . . . . . . . . . . . . . . . . . . 32
Recent calls Menu . . . . . . . . . . . . . . . . . . . . . . . 32
Work with Call Lists . . . . . . . . . . . . . . . . . . . . . .32
Erase Call List Records. . . . . . . . . . . . . . . . . . . .33
Work with Call Timers . . . . . . . . . . . . . . . . . . . .33
7 Media Player. . . . . . . . . . . . . . . . . . . . . . .34
Media Player Menu . . . . . . . . . . . . . . . . . . . . . .34
My music. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .34
Media Player Settings. . . . . . . . . . . . . . . . . . . . .37
8 My Account. . . . . . . . . . . . . . . . . . . . . . . .39
Check your Account Balance . . . . . . . . . . . . . . .39
Top-Up your Account. . . . . . . . . . . . . . . . . . . . . 39
For More Information . . . . . . . . . . . . . . . . . . . .40
9 VirginXL . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Access VirginXL . . . . . . . . . . . . . . . . . . . . . . . . .41
Navigate VirginXL. . . . . . . . . . . . . . . . . . . . . . . .41
End a VirginXL Session. . . . . . . . . . . . . . . . . . . .41
10 My Stuff. . . . . . . . . . . . . . . . . . . . . . . . . . .42
My Stuff Menu . . . . . . . . . . . . . . . . . . . . . . . . . .42
My ringtones . . . . . . . . . . . . . . . . . . . . . . . . . . .42
My music. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .43
My graphics. . . . . . . . . . . . . . . . . . . . . . . . . . . .43
My games. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .43
My themes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
My other stuff. . . . . . . . . . . . . . . . . . . . . . . . . . .44
Media File Options . . . . . . . . . . . . . . . . . . . . . . 44
11 Pictures. . . . . . . . . . . . . . . . . . . . . . . . . . .46
Camera Tips . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Take a Picture. . . . . . . . . . . . . . . . . . . . . . . . . . 46
Go to My pictures . . . . . . . . . . . . . . . . . . . . . . . 46
Camera Setting Options. . . . . . . . . . . . . . . . . . . 46
Other Camera Options . . . . . . . . . . . . . . . . . . . 47
12 Web. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .48
Surf the Web . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Search the Web . . . . . . . . . . . . . . . . . . . . . . . . . 48
Launch Connect . . . . . . . . . . . . . . . . . . . . . . . . 48
Go to MySpace . . . . . . . . . . . . . . . . . . . . . . . . . 48
Go to Facebook. . . . . . . . . . . . . . . . . . . . . . . . . 48
13 Tools & Settings . . . . . . . . . . . . . . . . . . .49
Tools & Settings Menu. . . . . . . . . . . . . . . . . . . . 49
Tools. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Bluetooth . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Sounds . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
Convenience . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
Call options. . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
Security. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
Messaging. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
Phone info . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
14 Voice Commands. . . . . . . . . . . . . . . . . . .69
Call a Contact . . . . . . . . . . . . . . . . . . . . . . . . . . 69
Call a Number. . . . . . . . . . . . . . . . . . . . . . . . . . 69
Use a Shortcut. . . . . . . . . . . . . . . . . . . . . . . . . . 69
Play a Playlist . . . . . . . . . . . . . . . . . . . . . . . . . . 69
Find a Contact. . . . . . . . . . . . . . . . . . . . . . . . . . 70
15 Getting Help. . . . . . . . . . . . . . . . . . . . . . .71
Customer Support. . . . . . . . . . . . . . . . . . . . . . . 71
Qualified Service. . . . . . . . . . . . . . . . . . . . . . . . 71
Phone Accessories . . . . . . . . . . . . . . . . . . . . . . 71
Become a Product Evaluator. . . . . . . . . . . . . . . 71
16 Consumer Limite d Warranty. . . . . . . . . . 72
viii

1 Getting Started

Phone Battery

Install the Battery
To install the battery:
1. With the back of the phone facing you, press on the back cover and slide it to the bottom of the phone.
2. Lift the back cover from the bottom to remove.
3. Place the battery in the phone casing with the metal contacts toward the top of the phone.
4. Align the back cover side tabs with the slots on each side of the phone.
5. Slide the back cover to the top of the phone until it is securely in place.
íÉW=
Before removing the battery, make sure to
power off the phone.
Charge the Battery
You must have at least a partial charge in the battery to make or receive calls.
To charge the battery:
1. Remove the rubber USB cover and connect the AC adapter to the microUSB jack on the side of the phone.
2. Plug the adapter into a wall outlet.
The battery icon in the upper-right corner of the screen shows whether the phone is:
User Guide 1
– Charging (animated icon) – Partially charged – Fully charged
You can safely recharge the battery at any time, even if it has a partial charge.
t~êåáåÖW=
The battery does not charge if you use
the phone while it is connected to an AC adapter.
Battery Safety Guidelines
• Do not disassemble or open the battery.
• Do not crush, bend, deform, puncture, or shred the battery.
• Do not attempt to insert foreign objects into the battery.
• Do not immerse the battery or expose it to water or other liquids. Even if a battery appears to dry out and operate normally, internal parts can slowly corrode and pose a safety hazard.
• Always keep the battery between 15 °C and 25 °C (59 °F and 77 °F). Do not expose the battery to extremes of temperature (heat or cold), fire, or other hazards such as a cooking surface, iron, or radiator.
• Never use any damaged battery.
• Only use the battery for its intended phone.
• Only use the battery with a qualified charger. Use of an unqualified battery charger may present a risk of fire, explosion, leakage, or other hazard. If you are unsure about whether
a charger is qualified, contact customer support.
• Do not short-circuit the battery or allow metallic conductive objects—such as keys, coins, or jewelry—to contact the battery’s terminals.
• Replace the battery only with another qualified battery. Use of an unqualified battery may present a risk of fire, explosion, leakage, or other hazard. If you are unsure about whether a replacement battery is compatible, contact customer support.
• Promptly dispose of used batteries in accordance with local regulations and recycle if possible. Do not dispose as household waste.
• Supervise all battery usage by children.
• Avoid dropping the phone or battery. If the phone or battery is dropped, especially on a hard surface, an internal short-circuit can occur and pose a safety hazard. If you suspect battery damage, take it to a service center for inspection.
• Improper battery use may result in a fire, explosion, or other hazard.
2 Phone Battery
Common Causes of Battery Drain
• Playing games or using the Web.
• Keeping backlighting on.
• Operating in digital mode when far away from a base station or cell site.
• Using data cables or accessories.
• Operating when no service is available, or service is available intermittently.
• High earpiece and ringtone volume settings.
• Repeating sound, vibration, or lighted alerts.

Memory Card

Install the Memory Card
To install the memory card:
1. With the front of the phone facing you, locate
the rubber memory card cover on the lower right hand side.
2. Remove the cover.
3. Insert the memory card with the metal
contacts facing toward the front of the phone until it is securely in place.
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lqb
W=
With a memory card installed properly, the memory card icon appears at the top of the screen.
4. Put the rubber cover back into place.
t~êåáåÖW=
may damage the phone.
Inserting a memory card improperly
Remove the Memory Card
To remove the memory card:
1. Remove the rubber memory card cover.
2. Use your finger nail to press and release the memory card in the slot until it bounces outward.
3. Carefully take the memory card out of the slot.
4. Put the rubber cover back into place.

Accessories

To purchase accessories for your phone, such as a hands-free headset, carrying case, or car power adapter, visit
ïïïKîáêÖбегзДбдÉìë~KÅçã
.

Activate your Account

Before using your phone, you need to activate its service with Virgin Mobile. To activate your Virgin Mobile account:
User Guide 3
•Go to
ïïïбкЦбеãçÄáäÉìë~KÅçã
^Åíáî~íÉ
on
• Call Virgin Mobile At Your Service at 1-888-322-1122.
.
and click

Find the Serial Number

To activate your Virgin Mobile account, you need your phone's serial number.
From the main screen, select
pÉííáåÖë=[=mÜçåÉ=áåÑç=[=jóÜçåÉ=åìãÄÉê
to find your phone's serial number. You can also enter ##6343# from the main screen
and select number. The decimal MEID appears at the top of the screen.
jbfa
to display your phone’s serial
jÉåì=[=qççäë=C=

Program your Phone

Once you have activated your account, you need to program your Virgin Mobile phone number into your phone. When ready, follow these steps:
1. Turn on your phone.
2. Dial ##VIRGIN# (that’s #-#-8-4-7-4-4-6-#).
3. Select
4. To activate your phone, select
5. When your phone connects to the network,
6. When your phone displays your new Virgin
^Åíáî~íÉ=éÜçåÉ
prompt.
pí~êí
select
Mobile phone number, write it down.
at the prompt.
.
ë
at the
7. Select
It may take a couple hours for Virgin Mobile to set you up on their network. They will send you a text message to let you know when you can start making calls. It may also take up to 4 hours for
êÖáåui, sçáÅÉã~áä
work.

Get to Know your Phone

The following shows the front of the phone with the slide closed.
cáåáëÜ
process. Your phone restarts by itself.
to complete the activation
, and
qçéJré
features to
4 Find the Serial Number
1. LED indicator. See “LED Indicator” on page
7.
oÉïáåÇ, ~óLm~ìëÉ
2.
, and
c~ëí=cçêïÇ
keys for the music player. From the main screen, press the
mäLmëÉ
key twice to
start playing your music.
3. Phone screen.
4.
iÉÑí=çéíáçå=Äìííçå
accesses menus and
functions. At the main screen, selecting the
iÉÑí=çéíáçå=Äìííçå
displays the main
menu.
5.
péÉ~âÉêéÜçåÉ
key activates the
speakerphone and answers calls.
åÇ
6.
key starts or answers calls. Press once to display the recent calls list and twice to redial the last number dialed. Press and hold to activate voice commands.
7.
k~îáÖ~íáçå
key scrolls through lists and text entry fields and accesses the following shortcuts from the main screen. – Scroll left to access – Scroll right to access
pÉåÇ=íÉñí=ãëÖ
– Scroll up to access
_~ä~åÅÉ=C=ìë~ÖÉ
– Scroll down to go to
êÖáåui
jÉëë~ÖáåÖ=[=
or
åÇ=éáÅ=ãëÖ jó=^ÅÅçìåí=[=
.
oÉÅÉåí=Å~ääë
.
.
.
8. Phone speaker.
9.
oáÖÜí=зйнбзå=Äìííçå
accesses the contacts
list and other menu options. At the main
screen, selecting the
oáÖÜí=çéíáçå=Äìííçå
displays your contacts list.
_~Åâ
key erases characters in text entry or
10. returns you to the previous screen when navigating through menus.
båÇ
key turns the phone on and off, ends
11. calls or browser session, and returns you to the main screen.
12.
lh
key selects a menu item or option. At the main screen, short press of the displays the on-screen number keypad; long press displays the main menu.
The following shows the phone’s QWERTY keypad with the slide open.
1.
oáÖÜí=çéíáçå=Äìííçå
accesses the contacts
list and other menu options.
2.
båíÉê
key begins a new line in text entry.
3.
_~Åâ
key erases characters in text entry or returns you to the previous screen when navigating through menus.
4.
k~îáÖ~íáçå
keys, with the slide open, scroll through lists and text entry fields and access the same shortcuts from the main screen as the
k~îáÖ~íáçå
key on the front.
5. QWERTY keypad.
6. Number keypad.
7.
póã
key lets you type symbol characters or
toggle between letters and symbols. Press the
póã
key once to change the input mode for
the next character; press twice (within 2
lh
key
User Guide 5
seconds) to toggle between letters and symbols.
The following shows the back of the phone with the slide closed.
1. Accessory eyelet (for optional straps and lanyards).
2. Jack for AC adapter (included) and microUSB cable (sold separately).
`^m
key lets you change the case of the
8. letters. Press once to change the case of the next letter; press twice (within 2 seconds) to toggle between case modes.
9.
iÉÑí=çéíáçå=Äìííçå
accesses menus and
functions.
6 Get to Know your Phone
t~êåáåÖW=
jack may damage the phone.
3. Jack for a hands-free headset (sold
4. Slot for a memory card (sold separately).
t~êåáåÖW=
may damage the phone.
Inserting an accessory into the wrong
separately).
Inserting a memory card improperly
5. Camera lens.
6.
`~ãÉê~
key activates Camera mode. To
activate camera mode, press and hold the
`~ãÉê~
key.
7.
äìãÉ
key raises or lowers ringtone
volume.
fеЕзгбеÖ=Å~ää
Green—blinks (not for call waiting calls).

LED Indicator

Your phone’s LED indicator displays different colors depending on the alert.
ï=Ä~ííÉêó
kÉï=ãÉëë~ÖÉ
jбллЙЗ=Е~дä
få=Å~ää
_~ííÉêó=ÅÜ~êÖáåÖ
ääó=ÅÜ~êÖÉÇ=Ä~ííÉêó
^ä~êã=зк=лЕЬЙЗìäÉê= Éêí
_äìÉíççíÜ
User Guide 7
Red—blinks until you charge the phone.
Red—blinks for the first minute or until you respond to the alert, whichever happens first.
Red—blinks for the first minute or until you respond to the alert, whichever happens first.
Green—blinks until the call ends.
Red—displays until the phone is fully charged.
Green—displays until you disconnect the charger.
Red—blinks for the first minute or until you respond to the alert, whichever happens first.
Red—blinks until you respond to Bluetooth request.

Main Menu

From the main screen, select
lh
hold the
fÇäÉ=pí~íÉ=[ iÉîÉä=N=[= iÉîÉä=O
key to access the main menu.
jÉåì
or press and
jÉåì jÉëë~ÖáåÖ
åí~Åíë
oÉÅÉåí=Å~ääë
jÉÇá~=mä~óÉê
jó=^ÅÅçìåí
êÖáåui
jó=píìÑÑ
ÅíìêÉë
tÉÄ
qççäë=C= pÉííáåÖë
8 Main Menu
Access these options:
pÉåÇ=Éã~áä, sçáÅÉã~áä, sбкЦбе=^äÉêíë, pÉåí, lìíÄçñ, p~îÉÇ, aê~Ñíë Ö=лЙннбåÖë, bê~ëÉ=ãëÖë
Access these options:
sçáÅÉ=Çá~ä=äáëí
Access these options:
Å~ääë
, and
Access these options:
Access these options:
pЙкобЕЙ=лЙннбåÖë
Access
sáêÖáåui
Access these options:
=íÜÉãÉë
Access these options:
Access these options:
c~ÅÉÄççâ
Access these options:
`~ää=çéíáçåë, pЙЕмкбнó, jÉëë~ÖáåÖ, kÉíïçêâ, ^ÅЕЙллзкбÉë áåÑç
.
fåÄçñ, åÇ=íÉñí=ãëÖ, pÉåÇ=éáÅ=ãëÖ, pÉåÇ=fj
, and
jÉëë~ÖÉ=Åçìåí
åÇ=å~ãÉ, Ç=åÉï, dêçìéë, péÉÉÇ=Çá~ä=äáëí
, and
=éÜçåÉ=@
jбллЙЗ=Е~дäë, oЙЕЙбоЙЗ=Å~ääë, íÖçáåÖ=Å~ääë, ^ää=
`~ää=íáãÉêë
jó=ãìëáÅ
éJré, _~ä~åÅÉ=C=ìë~ÖÉ, sáêÖáå=^äÉêíë
.
and
jçÄáäÉ=tÉÄ
jу=кбеЦнçåÉë, jó=гмлбЕ, =Öê~éÜáÅë, =Ö~ãÉë
, and
jó=çíÜÉê=ëíìÑÑ
q~âÉ=~=éáÅíìêÉ, pÉåÇ=éáÅ=ãëÖ
êÑ=íÜÉ=tÉÄ, pÉ~êÅÜ, `çååÉÅí, jópé~ÅÉ
.
çäë, ìÉíççíÜ, aáëéä~ó, pçìåÇë, `зеоЙеáÉåÅÉ
.
.
and
pÉííáåÖë
.
.
.
.
, and
, and
jó=éáÅíìêÉë
, and
, and
çåÉ=
, ,
,
,
.
,

Guide Conventions

In this guide, the following conventions are used when describing phone features.
äÉÅí
means to press the
oáÖÜí=зйнбзå=Äìííçå
item seen on the display. For example, “Select
jÉåì
” tells you to physically press the
çéíáçå=Äìííçå
Éëë
“Press the you to physically press the phone.
pЕкздд
though a list on the display. For example, “Scroll through your contacts list to choose a contact” means to physically press the or down to scroll through the list on the display.
[
(greater than symbol) tells you to select an
option from a menu or list. For example,
jÉåì
1. Press the
jÉåì
2. Scroll to the
3. Press the lh key to select
pÉííáåÖë
to choose
means to press a phone key. For example,
pÉåÇ
key to make a phone call” tells
means to use the
>
qççäë=C=pÉííáåÖë
iÉÑí=çéíáçå=Äìííçå
.
.
iÉÑí=çéíáçå=Äìííçå
, or lh key to select an
jÉåì
from the display.
pÉåÇ
key on your
k~îáÖ~íáçå
k~îáÖ~íáçå
” means to:
qççäë=C=pÉííáåÖë
çäë=C=
iÉÑí=
key to move
key up
to select
option.
,
User Guide 9

2 Call Fe atures

This section describes the basic features related to calls.

Power Phone Up

• To turn your phone on, press the
wait until the phone display lights up.
• To turn your phone off, press and hold the
Ç
key until the phone plays a musical
chime and turns off.
Ç
key and

Make Phone Calls

Make sure you are in an area where a signal can be received. Look for the signal strength icon on the main screen. The more bars, the stronger the signal. If there are no bars, move to where the signal strength is better.
When the phone has been idle for a time, it changes to power save mode. Press any key to return to normal operating mode.
There are several ways you can make a phone call.
Call Us in g a Nu mber
1. Enter a phone number.
2. Press the
Call Using a Contact
1. From
2. Press the
10 Power Phone Up
åÇ
key.
cáåÇ=å~ãÉ
åÇ
key.
, highlight a contact.
Call Using Voice Commands
You can use voice commands to call a contact from your voice dial list or to dial a phone number. For more information, see “Voice Commands” on page 69.
Redial a Number
1. Press the
2. Highlight a phone number or contact and
íÉW=
or missed, press the
pÉåÇ
history.
press the
To redial the last number called, received
key once to open your call
pÉåÇ
key.
åÇ
key three times.

Answer Phone Calls

When a call comes in, the phone rings, vibrates, or lights up. The phone number of the caller also appears if it is not restricted. If the number is stored in your contacts list, the contact’s name appears. There are several ways you can answer a phone call.
Answer Using Earpiece
Press the
pÉåÇ
key.
Answer Using Speakerphone
Press the
péÉ~âÉêéÜçåÉ
key.
Answer Using Slide
You can set the phone to instantly answer an incoming call when you slide the phone open. For more information, see “Enable Open to Answer” on page 65.

End Phone Calls

Press the
Ç
key.

Activate Voice Dialing

1. Press and hold the
2. Follow the prompts. For more information, see “Voice Commands” on
page 69.
åÇ
key.

Volume Control

Adjust Volume during a Call
Press the
äìãÉ
earpiece volume during a call.
Use the Speakerphone
Your phone has a built-in speakerphone.
• To turn on the speakerphone, press the
péÉ~âÉêéÜçåÉ
appears on the main screen when the speakerphone is on.
• To turn off the speakerphone, press the
péÉ~âÉêéÜçåÉ
kçíÉW=
If you press the
an incoming call, you will answer the call.
User Guide 11
key up or down to adjust the
key. The speakerphone icon
key again.
péÉ~âÉêéÜçåÉ
key during
Silence an Incoming Call
• To silence the phone without answering the call, press the key up or down.
• To silence the phone and answer the call, press the up or down and then press the
_~Åâ
_~Åâ
key or press the
key or press the
äìãÉ
åÇ
äìãÉ
key
key.

Use Speed Dialing

Speed dialing allows you to assign a one- or two-digit shortcut to a contact. Before you can use speed dialing you must save a phone number as a contact and assign a speed dial location to it. See “Assign Speed Dials to Contacts” on page 29.
To call a contact that has a speed dial location.
1. Enter the one- or two-digit speed dial
location.
2. Press the
pÉåÇ
key.

Emergency Services

Call Emergency Service
You can call an emergency code even if your phone is locked or your account is restricted. When you call, your phone enters emergency mode. This enables the emergency service exclusive access to your phone to call you back, if necessary. To make or receive regular calls after dialing the code, you must exit this mode.
To dial an emergency code:
1. Enter your 3-digit emergency code.
2. Press the
kçíÉW=
åÇ
key.
Regardless of your 3-digit emergency code (911, 111, 999, 000, etc.), your phone operates as described above.
Exit Emergency Services
When you have completed the emergency call:
1. Select
2. Select
kçíÉW=
location, see “Set Location Information” on page
67.
bñáí
.
bñáí
again to confirm your choice.
To determine who has access to your
12 Emergency Services

3 Text Entry

You can enter letters, numbers, and symbols in contacts, text messages, and your banner.

Text Entry Modes

The text entry screen has the following features:
1. The number of remaining characters you can type (with a maximum of 160 characters).
2. Text entry fields.
3. Current capitalization setting.
4. Current text entry mode.
kçíÉW=
The entry mode defaults depending on the task you are doing. For example, when entering a phone number, you are in a number mode. When entering a name for a contact, you are in a letter mode.
Enter Phone Numbers from the Main Screen
1. From the main screen, press the lh key to display the on-screen number keypad.
2. Scroll through to select your desired numbers.
åÇ
3. Press the number or select
key to call the entered phone
p~îÉ
to save it.
Enter Numbers with QWERTY Keypad
From the text entry field, select
kìãÄÉêë=çåäó
enter your number. The icon indicates you are in
mode. Press the two seconds) to change modes. Press the key once to change the mode for the next character only.
and press the number key to
ã
key twice quickly (within
léíáçåë=[=
ãÄÉêë=çåäó
ã
Enter Letters with QWERTY Keypad
From the text entry field, select
êã~ä=~äéÜ~
in the following ways:
• To enter a letter, press the key for the letter.
Press the letter. Press the
to enter letters. You can enter text
`^m
key to change the case of a
`^m
léíáçåë=[=
key twice quickly (within
User Guide 13
two seconds) to change case modes. Press the
~ÅÉ
key to enter a space.
• To enter a number or symbol, press the
póã
key and the key for the number or symbol.
The icon indicates that you are in
mode. Press the
~äéÜ~
ã
key twice quickly
êã~ä=
(within two seconds) to change modes. Press the
ã
key once to change the mode for the next
character only.
Rapid Entry with QWERTY Keypad
When you press a series of keys using Rapid entry, your phone checks its dictionary and guesses at the word you are trying to spell.
From a text entry field, select
to speed up word completion. To enter
Éåíêó
words, press a key once. For example, to enter the word “Wyoming” press the w > y > o keys and then the
lh
key.
The icon indicates you are in mode. To change case mode, press the
qçKK aç=íÜáëKK
båíÉê=~=äÉííÉê
léíáçåë=[=o~éáÇ=
o~éáÇ=Éåíêó
`^m
key.
In
êã~ä=~äéÜ~
Enter Symbols with QWERTY Keypad
• While entering text in do one of the following to enter symbols displayed on your keypad:
– Press and hold the
the symbols.
–Press the
symbol.
• While entering text in do the following to access the full set of symbols: a. Select
léíáçåë=[=^ÇÇ=лугДзд
b. Scroll up or down to view the list of
symbols.
c. Press the letter key corresponding to the
symbol to enter it.
kçêã~ä=~äéÜ~
ã
key while entering
póã
key and then the key for the
kçêã~ä=~äéÜ~

Text Entry Quick Reference

This table gives instructions for entering letters, numbers, and symbols.
mode, press a key.
mode,
mode,
.
båíÉê=~=åìãÄÉê
båíÉê=~=ëóãÄçä
båíÉê=~=ëé~ÅÉ
É=~=ÅÜíÉê
14 Text Entry Quick Reference
In
ãÄÉêë=çåäó
Use
kçêã~ä=~äéÜ~
Press the
~ÅÉ
Press the
_~Åâ
mode, press a key.
mode, press the
key.
key.
póã
key and then a key.
qçKK aç=íÜáëKK
bê~ëÉ=~ää=ЕЬ~к~ЕнЙкл
jçîÉ=íÜÉ=Åìêëçê=кбЦЬн=çê=äÉÑí
jçîÉ=íÜÉ=Åìêëçê=ìé=çê=Ççïå
`Ü~åÖÉ=áåéìí=ãçÇÉ
`Ü~åÖÉ=Å~ëÉ=ãçÇÉ
`~éáí~äáòÉ=~åó=äÉííÉê
ïÉêÅ~ëÉ=~åó=äÉííÉê
fåáíá~ä=Å~éë
äÉÅí=~å=çéíáçå=~í=íÜÉ=Äçííçã= çÑ=íÜЙ=лЕкЙЙе
Press and hold the
Scroll left or right.
Scroll up or down.
Press the
póã
key twice quickly.
Press the
`^m
key twice quickly.
In
êã~ä=~äéÜ~
In
êã~ä=~äéÜ~
In
êã~ä=~äéÜ~
mode, press the
mode, press the
mode, press the
Press the appropriate
_~Åâ
iÉÑí
key.
or
`^m
key. Choose uppercase.
`^m
key. Choose lowercase.
`^m
key. Choose sentence case.
oáÖÜí=çéíáçå=Äìííçå
.
User Guide 15

4 Messaging

Use
jÉëë~ÖáåÖ
messages from your phone.
kçíÉW=
on the services provided. Check with Virgin Mobile for details and possible usage charges.
îÉä=N=[ iÉîÉä=O=[= iÉîÉä=P
to send, receive, and erase
The functions available may vary depending

Messaging Menu

Select
jÉëë~ÖáåÖ
the following functions:
from the main menu to access
jÉëë~ÖáåÖ fåÄçñ
pÉåÇ=íÉñíëÖ
pÉåÇ=éáÅ=ãëÖ
pÉåÇ=fj
pÉåÇ=Éãä
áÅÉã~áä
sáêÖáå=^äÉêíë
pÉåí
íÄçñ
p~îÉÇ
aê~Ñíë

16 Messaging Menu

Check your received text and multimedia messages.
Compose a text message.
Compose a picture/multimedia message.
Launch IM client to send/receive instant messages.
Launch Email client to send/receive and respond to email messages.
Check how many voicemails are waiting and access your voicemail.
Check how many
Check your successfully sent messages.
Check the messages you have tried to send, but are pending or have failed.
View your saved messages.
Display your saved, but unsent messages.
sáêÖáå=^дЙкнл
are waiting.
îÉä=N=[ iÉîÉä=O=[= iÉîÉä=P
jëÖ=ëÉííáåÖë
bê~ëÉ=ãëÖë
jÉëë~ÖÉ=Åçìåí
Access these options:
íç=êÉíкбЙоЙ, bк~лЙ=кЙЕЙен=äáëí, ``=~åÇ=_``, p~îÉ=íç=ëÉåí íçJÉê~ëÉ
Erase messages in your folders.
Check how many messages you have stored.
, and

Send Messages

Create a Text Message
You can send and receive text messages with most mobile phones and email addresses.
1. From
2. Enter the message. (Select
3. When done, select
Create a Multimedia Message
You can send and receive multimedia messages with most multimedia phones and email addresses. If you reach the character or file size
pÉåÇ=íÉñíëÖ
, enter a recipient’s
phone number or email address. (Select
lйнбзеë
to access contacts, groups or recently used addresses. Scroll down to move to the next field when done.)
You can send a single message to up to ten recipients at once. Use a comma or space to separate each address.
léíáçåë
to
access more features.)
åÇ
.
quq=íçåÉ, oÉãáåÇÉê, Öå~íìêÉ, bÇáí=~ìíç=íÉñí
qÉñí=Éåíêó
.
,
limit for a single multimedia message, you need to edit the message to meet the size limitation.
1. From
pÉåÇ=éáÅ=ãëÖ
, enter a recipient’s
phone number or email address. (Select
léíáçåë
to access contacts, groups or recently used addresses. Scroll down to move to the next field when done.)
You can send a single message to up to ten recipients at once. Use a comma or space to separate each address.
2. Repeat the first step for CC and BCC, if needed.
3. Enter a subject.
4. Enter a message.
5. Attach an image file. (Select
léíáçåë
access more features.)
6. Attach a voice memo. (Select
léíáçåë
access more features.)
7. When done, select
pÉåÇ
.
,
to
to
User Guide 17
Create an Instant Message
From
åÇ=fj
(IMs) from your phone. Check Virgin Mobile’s Web site at
www.virginmobileusa.com for pricing.
, you can send instant messages
Create an Email Message
From
åÇ=Éã~áä
from your phone. Check Virgin Mobile’s Web site at
www.virginmobileusa.com for pricing.
, you can send email messages
Receive Calls while Creating Messages
If you receive a call while creating a message a notification appears. Do one of the following:
fÖåçêÉ
• Select the message screen.
• Press the your phone automatically saves the message to
aê~Ñíë
to ignore the call and return to
åÇ
key to answer the call and
.
Enter Message Recipients
The following describes how to add recipients to your messages.
Add Recipients from Contacts
1. At the compose message screen, select
léíáçåë=[=`çåí~Åíë
number or email address.
2. Select a contact from the contacts list.
when entering a phone
3. Select a number or address.
4. Complete your message.
Add Recipients from Recent List
1. At the compose message screen, select
léíáçåë=[=oÉÅÉåí=äáëí
phone number or email address.
2. Select a number or address.
3. Complete your message.
when entering a
Add Recipients from Recent Calls
1. At the compose message screen, select
léíáçåë=[=oÉÅÉåí=Å~ääë
phone number or email address.
2. Select a number.
3. Complete your message.
when entering a
Send to Message Groups
1. At the compose message screen, select
léíáçåë=[=dêçìéë
number or email address.
2. Select a group.
3. Complete your message.
when entering a phone
Save Recipients as Contacts
1. At the compose message screen, select
léíáçåë=[=p~îÉ=~ÇÇêÉëë
phone number or email address.
2. Select a number or address.
3. Select
léíáçåë=[=p~îÉ=åÉï=Åçåí~Åí
create a new contact) or
when entering a
léíáçåë=[=^ÇÇ=íç=
(to
18 Send Messages
`çåí~Åí
(to add the number or address to
an existing contact).
Add Recipients from Message Text
1. At the compose message screen, select
léíáçåë=[=^ÇÇ=~ÇÇêÉëë
text to add more recipients.
2. Enter a number or address to add.
3. Complete your message.
when entering the
Send Messages to Online Location
1. At the compose message screen, select
lйнбзеë=[=tÉÄ=~äÄìã
phone number or email address to upload the message to your online photo album.
2. Complete your message.
when entering a
Save Messages to Drafts
At the compose message screen, select
[=p~îÉ=ãÉëë~ÖÉ
phone saves the message to complete at a later time.
when entering the text. Your
aê~Ñíë
léíáçåë=
for you to
Complete Messages in Drafts
•From
aê~Ñíë
, highlight your desired message.
• Select
bÇáí
or
lйнбзеë=[=bÇáí
• Complete your message.
.
Use Auto Text
Add Auto Text
1. At the compose message screen, select
léíáçåë=[=fåëÉêí=~ìíç=íÉñí
the text.
2. Select an auto text entry.
3. Complete your message.
when entering
Save Messages as Auto Text
1. At the compose message screen, select
léíáçåë=[=p~îÉ=~ìíç=íÉñí
the text to use it later as auto text.
2. Complete your message.
when entering
Save Received Messages as Auto Text
When viewing a received message, select
[=p~îÉ=~ìíç=íÉñí
to use it later as auto text.
léíáçåë=
Attaching Files to Messages
The following describes how to select add various files to your messages when entering the text, depending on the services provided.
Add Contacts to Messages
1. At the compose message screen, select
léíáçåë=[=fåëÉêí=Åçåí~Åíë
the text.
2. Select a contact from your contacts list.
3. Complete your message.
léíáçåë
when entering
to
User Guide 19
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