RISK OF EXPLOSION IF BATTERY IS REPLACED BY AN INCORRECT TYPE. DISPOSE OF
USED BATTERIES ACCORDING TO THE INSTRUCTIONS.
It may be illegal to dispose of this battery into the municipal waste stream. Check with your local
solid waste officials for details in your area for proper disposal.
ATTENTION
IL Y A UN RISQUE D’EXPLOSION SI LA BATTERIE EST REMPLACEE PAR UN MODELE DE
TYPE INCORRECT. METTRE AU REBUT LES BATTERIES UTILISEES SELON LES INSTRUCTIONS DONNEES.
Il peut être illégal de jeter les batteries dans des eaux d’égout municipales. Vérifiez avec les fonctionnaires municipaux de votre région pour les détails concernant des déchets solides et une mise
au rebut appropriée.
Revision history
RevisionDateReplaced pagesRemarks
1June 24, 20091-1-1, 1-1-3, 1-1-4, 1-2-2, 1-3-1 to 1-3-64, 1-4-3,
2August 11, 20091-3-3 to 1-3-10, 1-3-16, 1-3-17, 1-3-31 to 1-3-34,
1-3-36, 1-3-42, 1-3-51, 1-5-2, 1-5-29, 1-5-30
3December 24, 2009CONTENTS, 1-1-1, 1-1-2, 1-3-6 to 1-3-9-
-
-
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Safety precautions
This booklet provides safety warnings and precautions for our service personnel to ensure the safety of
their customers, their machines as well as themselves during maintenance activities. Service personnel
are advised to read this booklet carefully to familiarize themselves with the warnings and precautions
described here before engaging in maintenance activities.
Safety warnings and precautions
Various symbols are used to protect our service personnel and customers from physical danger and
to prevent damage to their property. These symbols are described below:
DANGER: High risk of serious bodily injury or death may result from insufficient attention to or incorrect
compliance with warning messages using this symbol.
WARNING: Serious bodily injury or death may result from insufficient attention to or incorrect compliance
with warning messages using this symbol.
CAUTION: Bodily injury or damage to property may result from insufficient attention to or incorrect
compliance with warning messages using this symbol.
Symbols
The triangle () symbol indicates a warning including danger and caution. The specific point
of attention is shown inside the symbol.
General warning.
Warning of risk of electric shock.
Warning of high temperature.
indicates a prohibited action. The specific prohibition is shown inside the symbol.
General prohibited action.
Disassembly prohibited.
indicates that action is required. The specific action required is shown inside the symbol.
General action required.
Remove the power plug from the wall outlet.
Always ground the copier.
1.Installation Precautions
WARNING
• Do not use a power supply with a voltage other than that specified. Avoid multiple connections to
one outlet: they may cause fire or electric shock. When using an extension cable, always check
that it is adequate for the rated current. .............................................................................................
• Connect the ground wire to a suitable grounding point. Not grounding the copier may cause fire or
electric shock. Connecting the earth wire to an object not approved for the purpose may cause
explosion or electric shock. Never connect the ground cable to any of the following: gas pipes,
lightning rods, ground cables for telephone lines and water pipes or faucets not approved by the
• Do not place the copier on an infirm or angled surface: the copier may tip over, causing injury. .......
• Do not install the copier in a humid or dusty place. This may cause fire or electric shock. ................
• Do not install the copier near a radiator, heater, other heat source or near flammable material.
This may cause fire. .........................................................................................................................
• Allow sufficient space around the copier to allow the ventilation grills to keep the machine as cool
as possible. Insufficient ventilation may cause heat buildup and poor copying performance. ...........
• Always handle the machine by the correct locations when moving it. ...............................................
• Always use anti-toppling and locking devices on copiers so equipped. Failure to do this may cause
the copier to move unexpectedly or topple, leading to injury. ...........................................................
• Avoid inhaling toner or developer excessively. Protect the eyes. If toner or developer is accidentally ingested, drink a lot of water to dilute it in the stomach and obtain medical attention immediately. If it gets into the eyes, rinse immediately with copious amounts of water and obtain medical
• Under no circumstances attempt to bypass or disable safety features including safety mechanisms
and protective circuits. .....................................................................................................................
• Always use parts having the correct specifications. ..........................................................................
• Always use the thermostat or thermal fuse specified in the service manual or other related brochure when replacing them. Using a piece of wire, for example, could lead to fire or other serious
• Handle the charger sections with care. They are charged to high potentials and may cause electric
shock if handled improperly. ............................................................................................................
CAUTION
• Wear safe clothing. If wearing loose clothing or accessories such as ties, make sure they are
safely secured so they will not be caught in rotating sections. ..........................................................
• Use utmost caution when working on a powered machine. Keep away from chains and belts. ........
• Handle the fixing section with care to avoid burns as it can be extremely hot. ..................................
• Check that the fixing unit thermistor, heat and press rollers are clean. Dirt on them can cause
abnormally high temperatures. ........................................................................................................
• Do not remove the ozone filter, if any, from the copier except for routine replacement. ....................
• Do not pull on the AC power cord or connector wires on high-voltage components when removing
them; always hold the plug itself. .....................................................................................................
• Do not route the power cable where it may be stood on or trapped. If necessary, protect it with a
cable cover or other appropriate item. .............................................................................................
• Treat the ends of the wire carefully when installing a new charger wire to avoid electric leaks. ........
• Remove toner completely from electronic components. ...................................................................
• Run wire harnesses carefully so that wires will not be trapped or damaged. ....................................
• After maintenance, always check that all the parts, screws, connectors and wires that were
removed, have been refitted correctly. Special attention should be paid to any forgotten connector,
trapped wire and missing screws. ...................................................................................................
• Check that all the caution labels that should be present on the machine according to the instruction
handbook are clean and not peeling. Replace with new ones if necessary. ......................................
• Handle greases and solvents with care by following the instructions below: .....................................
· Use only a small amount of solvent at a time, being careful not to spill. Wipe spills off completely.
· Ventilate the room well while using grease or solvents.
· Allow applied solvents to evaporate completely before refitting the covers or turning the power
switch on.
· Always wash hands afterwards.
• Never dispose of toner or toner bottles in fire. Toner may cause sparks when exposed directly to
fire in a furnace, etc. .......................................................................................................................
• Should smoke be seen coming from the copier, remove the power plug from the wall outlet imme-
1-1-2 Parts names............................................................................................................................................1-1-3
1-4-1 Paper misfeed detection .........................................................................................................................1-4-1
(1) Paper misfeed indication ...................................................................................................................1-4-1
(2) Paper misfeed detection condition ....................................................................................................1-4-1
(1) Self-diagnostic function .....................................................................................................................1-4-2
(4) Black dots........................................................................................................................................1-4-12
(5) Black horizontal streaks. .................................................................................................................1-4-12
(6) Black vertical streaks.......................................................................................................................1-4-13
(9) Dirt on the top edge or back of the paper........................................................................................1-4-14
(10) Undulated printing at the right edge (scanning start position).........................................................1-4-14
1-4-4 Electric problems ..................................................................................................................................1-4-15
(1) Detaching and refitting the left cover and right cover ........................................................................1-5-3
1-5-3 Paper feed section..................................................................................................................................1-5-6
(1) Detaching and refitting the paper feed assembly (paper feed roller and pickup roller).....................1-5-6
(2) Detaching and refitting the retard roller assembly.............................................................................1-5-8
(3) Detaching and refitting the MP paper feed roller.............................................................................1-5-10
(4) Note on removing and Installing the upper registration roller and lower registration roller .............1-5-12
(1) Upgrading the firmware .....................................................................................................................1-6-1
1-6-2 Remarks on control PWB replacement...................................................................................................1-6-2
2-1 Mechanical Construction
2-1-1 Paper feed/conveying section.................................................................................................................2-1-1
(1) Cassette paper feed section..............................................................................................................2-1-1
(2) MP tray paper feed section ...............................................................................................................2-1-2
(3) Paper conveying section ...................................................................................................................2-1-3
(2) Main charger unit...............................................................................................................................2-1-5
(1) Scanner unit ......................................................................................................................................2-1-6
(2) Image scanner unit (ISU) ..................................................................................................................2-1-7
(3) Laser scanner unit (LSU) ..................................................................................................................2-1-9
2-1-8 Paper exit section .................................................................................................................................2-1-16
2-2-1 Electrical parts layout..............................................................................................................................2-2-1
(2) Switches and sensors .......................................................................................................................2-2-3
(3) Other electrical components..............................................................................................................2-2-4
2-3 Operation of the PWBs
2-3-1 Power source PWB.................................................................................................................................2-3-1
2-3-2 Control PWB ...........................................................................................................................................2-3-3
(3) Maintenance parts list .......................................................................................................................2-4-4
Transmission system ...................... PC transmission
SMB Scan to SMB
FTP Scan to FTP, FTP over SSL
E-mail transmission
SNMP Scan to E-mail
2
TWAIN scan*
WIA scan*
3
1
When using the dual scan document processor (except TWAIN and WIA scanning)
*
2
Available Operating System: Windows 2000 (Service Pack 4), Windows XP, Windows Vista
*
3
*
Available Operating System: Windows Vista
NOTE: These specifications are subject to change without notice.
1-1-2
1-1-2 Parts names
(1) Overall
2H9-1
1
2
3
4
5
9
6
16
17
18
11
8
7
10
16
13
14
1. Original cover
2. Platen (contact glass)
3. Original size Indicator plate
4. Operation panel
5. Top cover
6. Front cover
7. Main charger cleaner
8. Drum unit
15
14
20
19
Figure 1-1-1
9. Lock lever
10. Toner container
11. Top tray
12. Paper length guide
13. Paper stopper
14. Paper width guides
15. Cassette
16. Paper width guides (MP tray)
13
21
12
23
22
17. MP (Multi-Purpose) tray
18. MP tray extension
19. USB Interface connector
20. Network Interface connector
21. Rear cover
22. Main power switch
23. Power cord connector
1-1-3
2H9-1
(2) Operation panel
1
101113 1415 16 1712
32456789
1819202122 23
1. System menu/Counter key
(LED)
2. Status/Job Cancel key (LED)
3. Copy key (LED)
4. Address Book key
5. Address Recall key
6. Confirm Destination key
7. Add Destination key
8. One-touch keys
9. Message display
10. Document Box key (LED)
1-1-4
Figure 1-1-2
11. Send key (LED)
12. Shift Lock key (LED)
13. Left Select key
14. Print indicator
15. Send/Receive indicator
16. Right Select key
17. Memory indicator
18. Function Menu key (LED)
19. Numeric keys
20. Clear key
21. Reset key
282930 3127262524
22. Power key
23. Main power indicator
24. Attention indicator
25. Back key
26. OK key
27. Cursor keys
28. Start key (LED)
29. Stop key
30. Program keys
31. Logout key (LED)
1-1-3 Machine cross section
14
2H9
13
Paper path
11
10
1912
Figure 1-1-3
Paper path
(option)
45678
Light path
2
3
1. Cassette
2. MP tray
3. Paper feed/conveying section
4. Toner container
5. Developing unit
6. Main charger unit
7. Drum unit
8. Laser scanner unit (LSU)
9. Transfer/separation section
10. Fuser section
11. Exit section
12. Duplex/conveying section
13. Scanner section
14. Image scanner unit (ISU)
1-1-5
2H9
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1-1-6
1-2 Installation
1-2-1 Installation environment
1. Temperature: 10 to 32.5°C/50 to 90.5°F
2. Humidity: 15 to 80%RH
3. Power supply:120 V AC, 7.8 A
220 - 240 V AC, 4.0 A
4. Power source frequency: 50 Hz ±0.3%/60 Hz ±0.3%
5. Installation location
Avoid direct sunlight or bright lighting. Ensure that the photoconductor will not be exposed to direct sunlight or
other strong light when removing paper jams.
Avoid locations subject to high temperature and high humidity or low temperature and low humidity; an abrupt
change in the environmental temperature; and cool or hot, direct air.
Avoid places subject to dust and vibrations.
Choose a surface capable of supporting the weight of the machine.
Place the machine on a level surface (maximum allowance inclination: 1
Avoid air-borne substances that may adversely affect the machine or degrade the photoconductor, such as mercury, acidic of alkaline vapors, inorganic gasses, NOx, SOx gases and chlorine-based organic solvents.
Select a well-ventilated location.
6. Allow sufficient access for proper operation and maintenance of the machine.
°).
2H9
300 mm
300 mm
13/16"
11 13/16"
11
300 mm
300 mm
13/16"
11 13/16"
11
300 mm
300 mm
13/16"
11 13/16"
11
Figure 1-2-1
500 mm
500 mm
11/16"
19 11/16"
19
1000 mm
1000 mm
39
3/8"
39 3/8"
1-2-1
2H9-1
1-2-2 Unpacking
(1) Unpacking
17
120 V AC model
23
18
20
21
22
220-240 V AC model
18
19
12
7
13
16
14
15
9
11
10
8
6
3
2
1. Printer
2. Outer case
3. Inner frame
4. Bottom pad L
5. Bottom pad R
6. Machine cover
7. Top pad L
8. Top pad R
9. Accessory spacer
1-2-2
1
Figure 1-2-2
10. Toner container
11. Plastic bag
12. Power cord
13. Plastic bag (250 × 600)
14. Operation labels
15. Operation label pad
16. Plastic bag (240 × 350)
17. Operation guide holder
18. Operation panel leaflet
4
5
19. EEA information leaflet**
20. Setup guide*
21. Quick guide*
22. Operation guide*
23. CD-ROMs*
* 120 V AC model only.
** 220-240 V AC model only.
(2) Removing the tapes
<Procedure>
1. Remove two tapes.
2. Open the sheet.
2H9
Ta pe s
Sheet
3. Open the original cover.
4. Remove the sheet.
5. Remove the paper.
Figure 1-2-3
Sheet
Original cover
Paper
Figure 1-2-4
1-2-3
2H9
6. Remove nine tapes.
Ta pe
Ta pe s
Ta pe s
Ta pe s
Figure 1-2-5
Ta pe s
1-2-4
1-2-3 Installing the expansion memory (option)
<Procedure>
1. Turn off the main power switch.
Caution: Do not insert or remove expansion
memory while machine power is on.
Doing so may cause damage to the
machine and the expansion memory.
2. Remove the right side cover.
3. Remove the screw.
2H9
Screw
Right side cover
4. Open the memory slot cover.
5. Insert the expansion memory into the mem-
ory socket so that the notches on the memory align with the corresponding protrusions
in the slot.
6. Close the memory slot cover.
7. Secure the screw.
8. Refit the right side cover.
9. Print a status page to check the memory
expansion.
If memory expansion has been properly performed, information on the installed memory
is printed with the total memory capacity has
been increased. Standard memory capacity
256 MB.
Figure 1-2-6
Memory slot cover
Memory socket
1
Expansion
memory
2
Figure 1-2-7
1-2-5
2H9
This page is intentionally left blank.
1-2-6
1-3 Maintenance Mode
1-3-1 Maintenance mode
The machine is equipped with a maintenance function which can be used to maintain and service the machine.
(1) Executing a maintenance item
Start
2H9-1
Yes
Enter “10871087” using
the numeric keys.
Enter the maintenance item
number using the cursor left/right keys
or numeric keys.
Press the start key.
The selected maintenance item is run.
Press the stop key.
Repeat the same
maintenance item?
Maintenance mode is entered.
The maintenance item is
selected.
Yes
No
Run another maintenance
item?
No
Enter “001” using the cursor
left/right keys or numeric keys
and press the start key.
End
Maintenance mode is exited.
1-3-1
2H9-1
(2) Maintenance modes item list
SectionItem
No.
GeneralU000Outputting an own-status report-
U001Exiting the maintenance mode-
U002Setting the factory default data-
U004Displaying the machine number-
U019Displaying the ROM version-
InitializationU021Initializing counters and mode settings-
Drive, paper
feed, paper
conveying
and cooling
system
OpticalU063Adjusting the shading position0
High voltageU100Setting the main high voltage0
DevelopingU130Initial setting for the developing unit-
Fuser and
cleaning
U030Checking motor operation-
U031Checking switch/sensor for paper conveying-
U032Checking clutch operation-
U033Checking solenoid operation-
U034Adjusting the print start timing
Adjusting the leading edge registration
Adjusting the center line
U051Adjusting the deflection in the paper0/0/0/0/0
U053Setting the adjustment of the motor speed0
U065Adjusting the scanner magnification
Main scanning direction/auxiliary scanning direction0/0
U066Adjusting the scanner leading edge registration0/0
U067Adjusting the scanner center line0/0
U068Adjusting the scanning position for originals from the DP0/0
U070Adjusting the DP magnification0
U071Adjusting the DP scanning timing0/0/0/0/0
U072Adjusting the DP center line0/0
U073Checking scanner operation-
U087Setting DP reading position modification operation125/125/120
U089Outputting a MIP-PG pattern-
U101
U111
U113
U144Setting toner loading operation1/3/8/20/1/2/3
U157Checking the developing drive time-
U161Setting the fuser control temperature0/0/0/0/0/0/0
U199Checking the fuser temperature-
Setting the voltage for the primary transfer
Checking/clearing the drum drive time
Performing drum refresh operation
Content of maintenance itemInitial
setting*
541/0/0/0
235/0/0/0/0/0/0
OFF/0
0
-
*: Factory initial setting, *1: The item initialized for executing U021
1-3-2
2H9-2
SectionItem
Operation
panel and
support
equipment
No.
U200Turning all LEDs on-
U203Checking DP operation-
U207Checking the operation panel keys-
Content of maintenance itemInitial
setting*
U222Setting the IC card type-
U223Operation panel lock-
U243Checking the operation of the DP motor solenoids and clutch-
U244Checking the DP sensors-
Mode settingU250Setting the maintenance cycle100000
U251Checking/clearing the maintenance count-
U252Setting the destination-
U253Switching between double and single countsDouble count
U260Selecting the timing for copy countingEJECT
U265Setting OEM purchaser code0
U278Setting the delivery date-
U285Setting service status pageON
U332Setting the size conversion factor1.0
U342Setting the ejection restrictionON
*1
*1
U343Switching between duplex/simplex copy modeOFF
*1
Image
processing
U345Setting the value for maintenance due indication0
U402Adjusting margins of image printing30/25/25/50/50
U403Adjusting margins for scanning an original on the platen2.0/2.0/2.0/5.0
U404Adjusting margins for scanning an original from the DP3.0/2.5/3.0/4.0
U407Adjusting the leading edge registration for memory image
0
printing
U411Adjusting the scanner automatically-
U425Setting the target-
OthersU901Checking copy counts by paper feed locations-
U903Checking/clearing the paper jam counts-
U904Checking/clearing the service call counts-
U905Checking/clearing counts by optional devices-
U908Checking the total counter value-
U910Clearing the black ratio data-
U911Checking/clearing copy counts by paper sizes-
U917Setting backup data reading/writing-
U920Checking the copy counts-
U927Clearing the all copy counts and machine life counts (one
-
time only)
U928Checking machine life counts-
U942Setting of deflection for feeding from DP0/0
U969Checking of toner area code-
U977Data capture mode-
U991Checking the scanner count-
U993Outputting a VTC-PG pattern-
*1
*1
*1
*: Factory initial setting, *1: The item initialized for executing U021
1-3-3
2H9-2
(3) Contents of the maintenance mode items
Maintenance
item No.
U000
Description
Outputting an own-status report
Description
Outputs lists of the current settings of the maintenance items and paper jam and service call occurrences.
Outputs the event log. Also sends output data to the USB memory.
Printing a report is disabled either when a job is remaining in the buffer or when [Pause All Print Jobs] is
pressed to halt printing.
Purpose
To check the current setting of the maintenance items, or paper jam or service call occurrences. Before initializing or replacing the backup RAM, output a list of the current settings of the maintenance items to reenter the
settings after initialization or replacement.
Method
1. Press the start key.
2. Select the item to be output using the cursor up/down keys.
DisplayOutput list
MAINTENANCEList of the current settings of the maintenance modes
EVENTOutputs the event log
ALLOutputs the all reports
3. Press the start key. The interrupt print mode is entered and a list is output.
When A4/Letter paper is available, a report of this size is output. If not, specify the paper feed location.
When output is complete, the screen for selecting an item is displayed.
Method: Send to the USB memory
1. Press the power key on the operation panel, and after verifying the main power indicator has gone off,
switch off the main power switch.
2. Insert USB memory in USB memory slot.
3. Turn the main power switch on.
4. Enter the maintenance item.
5. Press the start key.
6. Select the item to be send.
7. Select [TEXT] or [HTML].
DisplayOutput list
PrintOutputs the report
USB (TEXT)Sends output data to the USB memory (text type)
USB (HTML)Sends output data to the USB memory (HTML type)
1-3-4
8. Press the start key.
Output will be sent to the USB memory.
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