Kyocera FS-1028, FS-1128MFP Service Bulletin 2H9 0031 B418

No protruding o

ver the rib

No protruding over the rib

Service Bulletin Ref. No.

Subject

(Page.1/2)

2H9-0031 (B418)

<Date> November 21, 2011

Measures against the Contact Glass Failure (When the C3100 Error Occurs)

Model

FS-1028MFP, FS-1128MFP

Topic

Depending on the affixed position, the contact glass may become loose on the latch with the ribs fixing the contact glass on the ISU lower frame as the references to affix the contact glass were partially unclear. Therefore, the following change was made. (In case that the contact glass is coming off, it may contact the optical unit when it moves. Accordingly, abnormal sound may be recognized, the C3100 error (ISU home position error) may be indicated or it may be result in glass breakage.)

Content of Changes

1. Clear references to affix the contact glass were applied at production.

PARTS FRAME ISU TOP ASSY SP (PN: 302LW94100)

Standard added

KMC’s Classification Entire Stock Rework In-Field modification at next visit

Field Measure:

Please replace the PARTS FRAME ISU TOP ASSY SP (PN: 302LW94100) if the abnormal sound is recognized, the contact glass contacts the optical unit, or the contact glass is broken when the optical unit moves. Serial Nos. of the Affected Machines: Please refer to the next page.

0.5 mm

0 mm

Align to the rib

In-Field modification by case No modification necessary

Contact glass

Upper frame

Standard added

0.5 mm

0 mm

Align to the rib

European Service & Development Center (ESDC)

KYOCERA MITA Europe B.V.

Service Bulletin Ref. No.

(Page.2/2)

2H9-0031 (B418)

<Date> November 21, 2011

Serial Nos. of the Affected Machine

FS-1028MFP

KMA

1102H92US0 1102H92US1 1102H94US0 1102H93EU0 1102H93TA0 1102H93UT0 1102H93LV0 QRB0X01017 XVN0X19083 XYN0X04063 QQX0X10143 Q110X03687 QVB0X03900 QUX0X01396

KMKR KMSG KTST PHILIPINE

1102H93KR0 1102H93SG1 1102H93KS0 1102H94PH0 Q3C0Z00115 QVE0X00001 Q2M0X00642 QXV0X02035

FS-1028MFP/DP

KMA KME KME Algeria Olivetti KMAUS KMSG KMTH

1102H92US2 1102H93EU1 1102H93NL2 1102H93LV1 1102H93AS1 1102H93SG2 1102H93TH1 QVD0X04896 QUV0X25612 NPW1500001 QVN0X01787 QVM0X00225 QVF1200001 QYV0X00525

KTST

1102H93KS1 Q2N0X00347

FS-1128MFP

KMA

1102JN2US0 1102JN2US1 1102JN4US0 1102JN3EU0 1102JN3ES0 1102JN3TA0 1102JN3UT0 QRH0X22945 XVP0X10563 XYP0X01051 QRD0X43993 QUW0X05186 Q120X06475 QVC0X11988

Olivetti KMAUS KMID KMKR KMSG KMTH

1102JN3LV0 1102JN3AS0 1102JN3ND0 1102JN3KR0 1102JN3SG1 1102JN3TH0 1102JN3KS0

QUY0X05551 QRE0X02269 N8Z0Z00001 Q3D0X00625 QVG0X00483 QRG0X00692 Q2L0X00388

PHILIPINE

1102JN4PH0

QXW0X00845

KMA Central America

KMA South America

KME TA UTAX/TA Olivetti

KME KMSP TA UTAX/TA

KTST

European Service & Development Center (ESDC)

KYOCERA MITA Europe B.V.