Kyocera FS-1028, FS-1128MFP Service Bulletin 2H9 0032 C180

Service Bulletin Ref. No.

Subject

<Date> July 3, 2012

Upgrade of the Engine Firmware (Ver.006.001)

FS-1x28MFP_02.00.0100_(2011-08-20)

(Page.1/2)

2H9-0032 (C180)

Model

FS-1028MFP, FS-1128MFP

Topic

The engine firmware was upgraded as follows.

Content of Changes

No. Item Details CTL FW

1 Measures against the

fuser roller wearing

Measures against the
cohesive toner in the
drum unit
(Foggy background, black
streaks and bands)

If machine was used for a long time with the sleep mode setting OFF,
the following phenomena might occur due to the temperature rise
inside the machine. Therefore, the fuser temperature control during
standby was changed.

1) The thermostat might contact and damage the fuser roller due to
the deformation of the fuser frame.

2) Foggy background, black streaks and bands might appear due to
abrasion of the drum coating caused by the accumulated toner in
the drum unit.

Sample of the foggy
background, black
streaks and bands

638224 ENGINE

KYOCERA Document Solutions Europe

Technical Customer Service Division (TCSD)

<--New

upgrade

Service Bulletin Ref. No.

Type Program No.

MAIN 2H9_2F00024005 - 024.005 - - FS-1028MFP
MAIN 2JN_2F00024005 - 024.005 - - FS-1128MFP

ENGINE 2H9_1000006001 3DB1 006.001 - 005.001

SCANNER 2H9_1200004001 - 004.001 - -
Optional Language 2H9_81BR001008 - 001.008 - - Brazilian Portuguese
Optional Language 2H9_81KR001004 - 001.004 - - Korean
Optional Language 2H9_81CN001005 - 001.005 - - Simplified Chinese
FAX BOOT/APL 2H9_5500008001 - 008.001 - -
FAX BOOT/APL 2H9_5700N08001 - N08.001 - - For KDCN

For the KD sales companies, it is possible to download the firmware at the download center on the Service W orld.
When upgrading the firmware or replacing a board, please upgrade all kinds of the firmware to the latest version at the same
time.

KDC’s Classification

Field Measure:

Please upgrade the firmware to the latest version when the phenomenon described above occurs.
Serial Nos. of the Affected Machines: Planned from the July 2012* production

(Page.2/2)

2H9-0032 (C180)

<Date> July 3, 2012

Check

SUM

Entire Stock Rework In-Field modification at next visit

In-Field modification by case No modification necessary

* The above is the plan at the present moment. Please note that this information is subject to change.

Ver.

Status

Date

Current

Ver.

Remark

KYOCERA Document Solutions Europe

Technical Customer Service Division (TCSD)