Kyocera FS-1010 User Manual
Table of Contents
Page Printer
Operation Guide
Caution
NO LIABILITY IS ASSUMED FOR ANY DAMAGE CAUSED BY IMPROPER INSTALLATION.
Notice on Software
SOFTWARE USED WITH THIS PRINTER MUST SUPPORT THE PRINTER’S EMULATION MODE. The printer is factory-set to
emulate the PCL. The emulation mode can be changed by following the procedures described in Chapter 1 .
Notice
The information in this manual is subject to c hange without notification. Additional pages may be inserted in future editions. Th e user
is asked to excuse any technical inaccuracies or typographical errors in the present edition.
No responsibility is assumed if accidents occur while the user is following the instructions in this manual. No responsibility is assumed
for defects in the printer’s firmware (contents of its read-only memory).
This manual, any copyrightable subject matter sold or provided with or in connection with the sale of the page printer, are protected by
copyright. All rights are reserved. Copying or other reproduction of all or part of this manual, any copyrightable subject matter without
the prior written consent of Kyocera Mita Corporation is prohibited. Any copies made of all or part of this manual, any copyrightable
subject must contain the same copyright notice as the material from which the copying is done.
Regarding Tradenames
PRESCRIBE is a registered trademark of Kyocera Corporation. KPDL and KIR (Kyocera Image Refinement) are trademarks of
Kyocera Corporation.
Diablo 630 is a product of Xerox Corporation. IBM Proprinter X24E is a product of International Business Machines Corporation. Epson
LQ-850 is a product of Seiko Epson Corporation.
Hewlett-Packard, PCL, and PJL are registered trademarks of Hewlett-Packard Company. Centronics is a trade name of Centronics
Data Computer Corp. PostScript is a registered trademark of Adobe Systems Incorporated. Macintosh is a registered trademark of
Apple computer, Inc. Microsoft, Windows, and Windows NT are registered trademarks of Microsoft Corporation. PowerPC is a trademark of International Business Machines Corporation. E
are registered trademarks or trademarks of their respective companies.
This Kyocera Mita page printer uses PeerlessPrintXL to provide the HP LaserJet compatible PCL6 language emulation. PeerlessPrintXL is a trademark of The Peerless Group, Redondo Beach, CA 90278, U.S.A.
This product was developed using the Tornado™ Real Time Operating System and Tools from Wind River Systems.
™
This product contains UFST
and MicroType® from Agfa Corporation.
NERGY STA R is a U.S. registered mark. All other brand and product names
©2003 by KYOCERA MITA CORPORATION. All rights reserved, Revision 1.3., November 2003
i
IBM PROGRAM LICENSE AGREEMENT
THE DEVICE YOU HAVE PURCHASED CONTAINS ONE OR MORE SOFTWARE PROGRAMS (“PROGRAMS”) WHICH BELONG
TO INTERNATIONAL BUSINESS MACHINES CORPORATION (“IBM”). THIS DOCUMENT DEFINES THE TERMS AND CONDITIONS UNDER WHICH THE SOFTWARE IS BEING LICENSED TO YOU BY IBM. IF YOU DO NOT AGREE WITH THE TERMS
AND CONDITIONS OF THIS LICENSE, THEN WITHIN 14 DAYS AFTER YOUR ACQUISITION OF THE DEVICE YOU MAY
RETURN THE DEVICE FOR A FULL REFUND. IF YOU DO NOT SO RETURN THE DEVICE WITHIN THE 14 DAYS, THEN YOU
WILL BE ASSUMED TO HAVE AGREED TO THESE TERMS AND CONDITIONS.
The Programs are licensed not sold. IB M, or the applicable IBM country organization, grants you a license for the Programs only in the
country where you acquired the Programs. You obtain no rights other than those granted you under this license.
The term “Programs” means the original and all whole or partial copies of it, including modified copies or portions merged into other
programs. IBM retains title to the Programs. IBM owns, or has licensed from the owner, copyrights in the Programs.
1. License
Under this license, y ou may use the Programs only with the device on which they are installed and transfer possession of the Programs
and the device to another party.
If you transfer the Programs, you must transfer a copy of this license and any other documentation to the other party. Your license is
then terminated. The other party agrees to these terms and conditions by its first use of the Program.
Yo u ma y n ot:
1) use, copy, modify, merge, or transfer copies of the Program except as provided in this license;
2) reverse assemble or reverse compile the Program; or
3) sublicense, rent, lease, or assign the Program.
2. Limited Warranty
The Programs are provided “AS IS.”
THERE ARE NO OTHER WARRANTIES COVERING THE PROGRAMS (OR CONDITIONS), EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.
Some jurisdictions do not allow the exclusion of implied warranties, so the above exclusion may not apply to you.
SUPPLEMENT TO AGREEMENT FOR SOFTWARE BUNDLING AND DISTRIBUTION FOR ALDC
3. Limitation of Remedies
IBM’s entire liability under this license is the following;
1) For any claim (including fundamental breach), in any form, related in any way to this license, IBM’s liability will be for actual
damages only and will be limited to the greater of:
a) the equivalent of U.S.$25,000 in your local currency; or
b) IBM’s then generally available license fee for the Program
This limitation will not apply to claims for bod ily injury or damages to real or tangible personal property for w hich IBM is legally liable.
IBM will not be liable for any lost profits, lost savings, or any incidental damages or other economic consequential damages, even if
IBM, or its authorized supplier, has been advised of the possibility of such damages. IBM will not be liable for any damages claimed by
you based on any third party claim. This limitation of remedies also applies to any developer of Programs supplied to IBM. IBM’s and
the developer’s limitations of remedies are not cumulative. Such developer is an intended beneficiary of this Section. Some jurisdictions
do not allow these limitations or exclusions, so they may not apply to you.
4. General
You may terminate your license at any time. IBM may terminate your license if you fail to comply with the terms and conditions of this
license. In either event, you must destroy all your copies of the Program. You are responsible for payment of any taxes, including
personal property taxes, resulting from this license. Neither party may bring an action, regardless of form, more than two years after
the cause of action arose. If you acquired the Pr ogram in the United States, this license is governed by the laws of the State of New York.
If you acquired the Program in Canada, this license is governed by the laws of the Province of Ontario. Otherwise, this license is
governed by the laws of the country in which you acquired the Program.
ii
Typeface Trademark Acknowledgement
All resident fonts in this printer are licensed from Agfa Corporation.
Helvetica, Palatino and Times are registered trademarks of Linotype-Hell AG.
ITC Avant Garde Gothic, ITC Bookman, ITC ZapfChancery and ITC Zapf Dingbats are registered trademarks of International Typeface Corporation.
Agfa Japan License Agreement Guidelines
• 1.“Software” shall mean the digitally encoded, machine readable, scalable ou tline data as encoded in a special format as well as the
UFST Software.
• 2.You agree to accept a non-exclusive license to use the Software to reproduce and display weights, styles and versions of letters,
numerals, characters and symbols (“Typefaces”) solely for your own customary business. Agfa Japan retains all rights, title and
interest to the Software and Typefaces and no rights are granted to you other than a License to use the Software on the terms
expressly set forth in this Agreement.
• 3.To protect proprietary rights of Agfa Japan, you agree to maintain the Software and other proprietary information concerning
the Typefaces in strict confidence and to establish reasonable procedures regulating access to and use of the Software and Typefaces.
• 4.You agree not to duplicate or copy the Software or Typefaces, except that you may make one backup copy.
• 5.This License shall continue until the last use of the Software and Typefaces, unless sooner terminated. This License may be
terminated by Agfa Japan if you fail to comply with the terms of this License and such failure is not remedied within thirty (30)
days after notice from Agfa Japan. When this License expires or is terminated, you shall either return to Agfa Japan or destroy all
copies of the Software and Typefaces and documentation as requested.
• 6.You agree that you will not modify, alter, disassemble, decrypt, reverse engineer or decompile the Software.
• 7.Agfa Japan warrants that for ninety (90) d ays after delivery, the Software will p erform in accordance with Agfa Japan-published
specifications, Agfa Japan does not warrant that the Software is free from all bugs, errors and omissions.
• THE PARTIES AGREE THAT ALL OTHER WARRANTIES, EXPRESSED OR IMPLIED, INCLUDING WARRANTIES OF FITNESS FOR A PARTICULAR PURPOSE AND MERCHANTABILITY, ARE EXCLUDED.
• 8.Your exclusive remedy and the sole liability of Agfa Jap an in connection with the Software and Typefaces is repair or replacement
of defective parts, upon their return to Agfa Japan.
• IN NO EVENT WILL AGFA JAPAN BE LIABLE FOR LOST PROFITS, LOST DATA, OR ANY OTHER INCIDENTAL OR CONSEQUENTIAL DAMAGES, OR ANY DAMAGES CAUSED BY ABUSE OR MISAPPLICATION OF THE SOFTWARE AND TYPEFAC ES .
• 9.New York, U.S.A. law governs this Agreement.
• 10.You shall not sublicense, sell, lease, or otherwise transfer the Software and/or Typefaces without the prior written consent of
Agfa Japan.
• 11.Use, duplication or disclosure by the Government is subject to restrictions as set forth in the Rights in Technical Data and
Computer Software clause at FAR 252-227-7013, subdivision (b)(3)(ii) or subparagraph (c)(1)(ii), as appropriate. Further use,
duplication or disclosure is subject to restrictions applicable to restricted rights software as set forth in FAR 52.227-19 (c)(2).
• 12.YOU ACKNOWLEDGE THAT YOU HAVE READ THIS AGREEMENT, UNDERSTAND IT, AND AGREE TO BE BOUND BY
ITS TERMS AND CONDITIONS. NEITHER PARTY SHALL BE BOUND BY ANY STATEMENT OR REPRESENTATION NOT
CONTAINED IN THIS AGREEMENT. NO CHANGE IN THIS AGREEMENT IS EFFECTIVE UNLESS WRITTEN AND
SIGNED BY PROPERLY AUTHORIZED REPRESENTATIVES OF EACH PARTY.
Cautions for Toner Handling
• Do not incinerate the toner and toner containers. Dangerous sparks may cause burn.
• Never open the toner container or waste toner box.
• Make sure not to inhale the toner, and not to rub your eyes or touch your mouth with the hands stained with the toner. And make
sure not to stick to your skin.
• For the disposal of old toner container and waste toner box, consult your dealer. Or dispose of the toner or toner containers in
accordance with Federal, State and Local rules and regulations.
• Keep away the toner container from children.
iii
Contents
Introduction ................................................................................................vii
Guide to the Manuals ................................................................................................................................... viii
Guide to the Operation Guide........................................................................................................................ ix
Chapter 1
1.1 Operator Panel....................................................................................................................................... 1-2
1.1.1 Indicators...................................................................................................................................... 1-3
1.1.2 Keys............................................................................................................................................... 1-3
Chapter 2
2.1 Toner Container Replacement .............................................................................................................. 2-2
2.1.1 Toner Container Replacement Interval ...................................................................................... 2-2
2.1.2 Replenishing Toner ...................................................................................................................... 2-3
2.2 Cleaning ................................................................................................................................................. 2-6
2.2.1 Printer Interior............................................................................................................................. 2-6
Chapter 3
3.1 General Guide ........................................................................................................................................ 3-2
3.2 Print Quality Problems ......................................................................................................................... 3-3
3.3 Indicators ............................................................................................................................................... 3-5
3.3.1 Maintenance Messages ................................................................................................................ 3-6
3.3.2 Errors Requiring Service Personnel Attention........................................................................... 3-8
3.3.3 Error Messages........................................................................................................................... 3-11
3.3.4 Normal Indicator Display .......................................................................................................... 3-13
Basic Operations .................................................................... 1-1
Maintenance ........................................................................... 2-1
Troubleshooting ...................................................................... 3-1
3.4 Correcting a Paper Jam....................................................................................................................... 3-14
3.4.1 Jam at the Face-down and Face-up Trays ................................................................................ 3-14
3.4.2 Jam at the Paper Cassette......................................................................................................... 3-15
3.4.3 Jam Inside the Printer............................................................................................................... 3-15
iv
Contents
Chapter 4
4.1 General Guidelines ................................................................................................................................ 4-2
4.1.1 Paper Availability......................................................................................................................... 4-2
4.1.2 Paper Specifications ..................................................................................................................... 4-2
4.2 Selecting the Right Paper...................................................................................................................... 4-3
4.3 Special Paper.......................................................................................................................................... 4-7
4.3.1 Transparency (overhead projection film) ....................................................................................4-7
4.3.2 Adhesive-Backed Labels .............................................................................................................. 4-8
4.4 Paper Type ........................................................................................................................................... 4-11
Chapter 5
5.1 Internal Fonts ........................................................................................................................................ 5-2
5.2 List of Fonts ........................................................................................................................................... 5-3
5.2.1 Internal Scalable and Bitmap Fonts and KPDL Fonts .............................................................. 5-3
Appendix A
A.1 Available Options ..................................................................................................................................A-2
A.2 Expansion Memory Installation...........................................................................................................A-3
Paper Selection....................................................................... 4-1
Fonts ....................................................................................... 5-1
Options .................................................................................... A-1
A.3 Memory (CompactFlash) Card .............................................................................................................A-8
A.4 Network Interface Card ......................................................................................................................A-10
Appendix B
B.1 Parallel Interface.................................................................................................................................. B-2
B.1.1 Parallel Interface Communication Modes................................................................................. B-2
B.1.2 Interface Signals......................................................................................................................... B-2
B.2 USB Interface....................................................................................................................................... B-6
B.2.1 Specifications .............................................................................................................................. B-6
B.2.2 Interface Signals......................................................................................................................... B-6
B.3 Serial Interface (Option) ...................................................................................................................... B-7
B.3.1 RS-232C Interface ...................................................................................................................... B-7
B.3.2 RS-422A Interface ...................................................................................................................... B-8
B.4 RS-232C/RS-422A Protocol ................................................................................................................ B-10
B.4.1 PRESCRIBE FRPO D0 Command .......................................................................................... B-11
B.5 RS-232C Cable Connection................................................................................................................ B-12
B.5.1 Obtain a Suitable RS-232C Cable ........................................................................................... B-12
B.5.2 Connecting the Printer to the Computer ................................................................................ B-12
Host Computer Interface........................................................ B-1
v
Contents
Appendix C
C.1 Printer Specifications........................................................................................................................... C-2
Printer Specifications ............................................................. C-1
Glossary ........................................................................................ Glossary-1
Index .................................................................................................. Index-1
vi
Introduction
The Kyocera Mita page printer has many desirable features, such as
EcoPrint function that reduces the power consumption and Auto Media Type
Selection function that selects automatically media before print.
This section explains the following topics:
• Guide to the Manuals
• Guide to the Operation Guide
vii
Guide to the Manuals
Item Description
Installation Guide
(paper manual)
KX Printer Driver
Installation Guide
(paper manual)
Operation Guide
(this manual)
KX Printer Drivers
Operation Guide
PRESCRIBE Command
Technical Reference
PRESCRIBE Command
Reference
• For information on how to install the printer driver software, refer to
the KX Printer Driver Installation Guide that is included with the
Note
printer.
• For information on how to use the printer driver software, refer to the
KX Printer Driver Operation Guide that is included on the Kyocera
Mita Document Library CD-ROM.
Describes procedures from printer setup to printing a
test page.
Describes the procedure to install the printer driver
software.
Guides you through topics concerning the operations
and maintenance of the printer.
Describes how to install and set the printer driver.
PRESCRIBE is the native language of the Kyocera
Mita printers. This Technical Reference contains the
information about how the printing is performed using
the PRESCRIBE commands as well as the font and
emulation description. Also included is a list of
permanent parameters and their explanation needed
when customizing your printer.
Gives a detailed explanation of the PRESCRIBE
command syntax and parameters with the aid of print
examples.
viii
Guide to the Operation Guide
This Operation Guide guides you through the following topics:
Chapter 1 Basic Operations
This chapter describes the names and functions of the keys and indicators
on top of the printer.
Chapter 2 Maintenance
This chapter explains how to replace the toner container and how to care
for your printer.
Chapter 3 Troubleshooting
This chapter explains how to handle printer problems that may occur, such
as paper jams.
Chapter 4 Paper Selection
This chapter explains the types of paper that can be used with the printer.
Chapter 5 Fonts
This chapter explains about and lists the printer’s internal fonts.
Appendix A Options
This appendix explains available options, how to expand the printer’s
memory, and also how to install the memory card and the network
interface card.
Appendix B Host Computer Interface
This appendix describes the pin assignment and specifications for the
printer’s parallel interface, USB interface, and optional serial interface.
Appendix C Printer Specifications
This appendix lists the printer’s specifications.
Glossary
This glossary explains the terminology used in this guide.
ix
Chapter 1
Basic Operations
1
This chapter explains the following topic:
•Operator Panel
1-1
1.1 Operator Panel
The operator panel on top of the printer consists of four indicators and two
keys. The four indicators light, flash, and go off in combination, indicating
the printer’s status. The keys perform operations, such as canceling data,
switching the printer mode between online and offline status, and printing
status pages.
Operator Panel
1
2
3
4
5
6
The numbers used in the above figure are referred to in the “Reference”
column of the table on the following page.
1-2
Operator Panel
1.1.1 Indicators
Refer to the following table for the name and description of each indicator.
The same indicator can have a variety of meanings, depending on the speed
at which it is flashing. For details, see Chapter 3.
Reference Name Status Meaning
1 Ready indicator
(Green)
2 Data indicator
(Green)
3 Attention
indicator
(Red)
4Toner indicator
Lit Indicates online status (printing is possible).
Flashing • An error has occurred, but printing resumes when the
key is pressed.
• Offline status. You cannot print, but the printer can receive
data.
• The printer is in sleep mode.
Off Printing has stopped because an error has occurred.
Lit The printer is processing data.
Flashing The printer is receiving data.
Lit The printer cover is open.
Flashing • A paper jam has occurred.
• The paper cassette is not inserted properly or the paper has
run out.
Off The printer status is normal.
Lit The printer has stopped because the toner is exhausted.
Flashing The toner is running low.
(Red)
1.1.2 Keys
Refer to the following table for the name and description of the basic
functions of each key.
Reference Name Function
5 key
(Cancel key)
6 key
(Go key)
*: For a full description of the standard status page, see the next page. The service status page is used for service purposes.
Cancels printing in progress when pressed for 1 second or more.
• Switches between online and offline when pressed for less than 3 seconds.
• Depending on the error message displayed in the KM-NET for Clients, there
are cases where operation will continue after pressing this key. If such a
message appears, operation resumes when this key is pressed.
(The KM-NET for Clients utility is used for making printer setting from a
computer and is contained on the Kyocera Mita Software Library CD-ROM
that is supplied with the printer. For details, see the KM-NET for Clients
Operation Guide.)
• Prints a standard status page* when pressed for 3 seconds or more and less
than 10 seconds.
• Prints a service status page when pressed for 10 seconds or more.
1-3
The following is the printout of a typical standard status page. Its contents
are explained in detail on the next page.
Hardware Information
STATUS PAGE
Firmware Version: Released:
Memory
Operator Panel
FS-1010 Page Printer
1
10
2
Page Information
3
4
Network Status
Installed Options
Emulation
5
6
7
Error Log
Toner Gauge
8
9
0
Interfaces
100
11
KIR Test pattern ON
Items and values on the status page may vary depending on the printer’s
firmware version.
1-4
Operator Panel
1 — Software Version
This information shows the software (firmware) version and date of issue
of the printer.
2 — Hardware Information
This information shows the currently selected paper source (indicated by
an asterisk), paper size, and various other printer settings.
3 — Page Information
This information shows the currently selected resolution, number of copies
printed to date, and the total page count.
4 — Network Status
This shows the IP address, Subnet Mask address, Default Gateway
address and other settings for the network interface card installed in the
printer.
5 — Memory
This information shows the amount of total memory installed in the
printer, the amount of currently available memory, and the current status
of the RAM disk.
6 — Installation Options
This shows the option(s) currently installed in the printer.
7 — Emulation
This shows all available emulations and the currently selected emulation
(marked with an asterisk). The printer is shipped from the factory with
PCL 6 emulation selected.
8 — Error Log
This shows the last three instances of the following six types of errors,
listed in order of occurrence: KPDL Error Press GO; Memory overflow
Press GO; Print overrun Press GO; File not found Press GO;
MemoryCard err Press GO; RAM disk error Press GO. (These are
displayed on the computer screen when using KM-NET for Clients.)
The most recent error is displayed on the top line of the Error Log. For
error remedies, see Chapter 3. Error information is cleared when the
printer’s power is turned off.
1-5
Operator Panel
9 — Toner Gauge
This shows the approximate level of remaining toner. When the value is
100, the toner container is full. The closer to 0, the smaller the amount of
remaining toner.
10 — Interface Information
This information shows all interfaces installed in the printer and the
currently selected interface (marked with an asterisk).
The Font section shows the font that is automatically selected when the
printer starts up (default font). It is possible to set different default fonts
for each interface.
11 — KIR Test Pattern
This shows the KIR test pattern. You can confirm whether KIR is on or off.
1-6
Chapter 2
Maintenance
2
This chapter explains how to replace the toner container and how to clean
parts such as the registration roller and charger wire.
This chapter explains the following topics:
• Toner Container Replacement
•Cleaning
2-1
2.1 Toner Container Replacement
When the printer runs low on toner, the (toner) indicator flashes on the
operator panel. Be sure to promptly replace the toner container and clean
the inside of the printer when this message appears.
If the printer stops printing while the (toner) indicator is lit, replace the
toner container to continue printing.
2.1.1 Toner Container Replacement Interval
Assuming an average toner coverage of 5%, with EcoPrint mode turned off
the toner container will need replacing approximately once every 6,000*
printed pages.
* In the case of a new printer in which a toner kit has been installed for
the first time, the number of copies that can be printed will be
approximately 3,000.
Toner Container Replacement
Toner Kit to be Used
Name: TK-17
Description: Toner container
Wiper cloth
Plastic bag
Installation Guide
(The kit supplied with the printer only contains the toner
container and wiper cloth.)
• Be sure to distance items such as floppy disks during toner container
replacement.
• Be sure to clean the inside of the printer when replacing the toner
container. For details, see section 2.2 Cleaning on page 2-6.
• Use of original Kyocera Mita toner kits is highly recommended to
prevent printer trouble and ensure the long life of the printer.
2-2
Toner Container Replacement
2.1.2 Replenishing Toner
1
2
Open the printer’s top cover.
To p C o v e r
Pull lock lever #1 to the release (UNLOCK) position, then pull lock
lever #2 to the release (right) position.
Lock Lever #2
Lock Lever #1
Gently remove the old toner container. Put it in the supplied plastic
3
bag and dispose of it.
Plastic Bag
2-3
Toner Container Replacement
Take the new toner container from the bag. Hold it with the
4
protective seal (orange-colored) facing up. Shake the toner container
horizontally at least 5 times. This ensures that the toner is evenly
distributed inside.
New Toner Container
Carefully remove the protective seal (orange-colored).
5
Protective Seal
Install the new toner container in the printer. Push firmly on the top
6
of the container at the positions marked PUSH HERE until you hear
it click in place.
2-4
Toner Container Replacement
While pushing down on the toner container, push lock lever #1 to the
7
lock (LOCK) position. (Lock lever #2 is automatically locked.)
Lock Lever #1
LOCK
UNLOCK
• If the toner low indication flashes or remains lit after installing the
new toner container, take the toner container out once, shake it well,
then install again.
• After you have replaced the toner container, be sure to reset the toner
counter. Next time you turn on the power to the printer, keep pushing
the key until the Ready indicator lights up.
2-5
2.2 Cleaning
2.2.1 Printer Interior
Cleaning
To avoid print quality problems, the interior of the printer must be cleaned
with every toner container replacement.
Cleaning should be done from time to time to avoid print quality
problems.
To avoid print quality problems due to paper dust and debris, clean the
interior of the printer in the following manner.
Open the printer’s top and front covers.
1
Top Cover
Front Cover
Lift the process unit together with the toner container out of the
2
printer.
The drum in the process unit is sensitive to light. Never expose the drum
even to normal office lighting (500 lux) for more than five minutes.
Process Unit
2-6
Cleaning
Never stand the process unit on end.
NO
Use the supplied wiper cloth to clean dust and dirt away from the
3
registration roller (metal).
Transfer Roller
Registration Roller
While cleaning, be careful to avoid touching the transfer roller (the black
roller).
Slide the charger cleaner knob (green-colored) back and forth 2 to 3
4
times, then return it to its CLEANER HOME POSITION .
Charger Cleaner Knob
After cleaning, make sure you restore the charger cleaner to its home
position.
2-7
Cleaning
If the charger cleaner knob is not restored to its home position (marked
CLEANER HOME POSITION ), a black band will print along the length
of the page the next time you use the printer.
After cleaning is done, put the process unit back in the printer. To do
5
so, carefully align the guides at both ends of the process unit with
the slots in the printer.
Process Unit
Close the front cover.
6
Front Cover
Close the top cover by pressing down on the front left and right
7
corners of the top cover.
To p C o v e r
2-8
Chapter 3
Troubleshooting
3
This chapter explains how to handle printer problems that may occur. If a
problem cannot be corrected, contact your Kyocera Mita dealer.
This chapter explains the following topics:
•General Guide
• Print Quality Problems
• Indicators
• Correcting a Paper Jam
3-1
General Guide
3.1 General Guide
There are quite a few printer problems which may be corrected by the user.
This section explains how to correct these problems.
If some kind of printer problem should occur, check the following before
concluding the printer is broken.
Symptom Check Items Corrective Action
The printer will not
print from the
computer.
Print quality is not good. See section 3.2 Print Quality Problems on
Paper is jammed. See section 3.4 Correcting a Paper Jam on
Nothing lights on the
operator panel even
when power is turned
on and the fan makes
no noise.
The printer prints a
status page, but data
from the computer is
not being printed
normally.
Check the indicator. Off Look through the items below and check
anything that seems appropriate.
Flashing Rapid flashing: An error has occurred. For
details on error warnings and remedies, see
section 3.3 Indicators on page 3-5.
Flickering: The printer is offline. Pressing the
key switches the printer to online status.
Lit See the appropriate item below.
Check if status page can
be printed.
Check that the power cord is properly
plugged into the power outlet.
Check that the power switch is really in the ON ( | ) position.
Check the interface cable. Connect both ends of the interface cable
Check program files and application
software.
Status page
can be
printed.
There may be a problem with the computer’s
connection to the network. Also, look through
the items below and check anything that
seems relevant.
page 3-3.
page 3-14.
Turn off the printer’s power, plug in the power
cord securely, and try turning on the printer’s
power again.
securely. Try replacing the printer cable. For
details on the parallel interface for this
printer, see Appendix B.
Try printing another file or using another
print command. If the problem occurs only
with a specific file or application, check the
printer settings for that application.
If you still cannot correct a printer problem even after checking the above,
please contact your Kyocera Mita dealer.
3-2
Print Quality Problems
3.2 Print Quality Problems
As the following table shows, there are many possible causes of print
quality problems, such as blank output as. The troubleshooting procedure
for each type of problem is explained below. If you still can not solve the
problem, contact your Kyocera Mita dealer.
Printed Results Corrective Action
All-black printout Contact your Kyocera Mita dealer.
Dropouts, horizontal streaks, stray dots Clean the charger wire.
Open the printer’s top and front covers. Remove the
process unit from the printer and slide the charger knob
back and forth to clean the charger wire.
(See Chapter 2)
Black or white vertical streaks Check the operator panel.
When the (toner) indicator flashes, install a new
toner kit. Clean the printer after replacement.
(See Chapter 2)
Clean the charger wire.
Open the printer’s top and front covers. Remove the
process unit from the printer and slide the charger knob
back and forth to clean the charger wire.
(See Chapter 2)
Check the position of the charger cleaner knob
Open the printer’s top and front covers. Remove the
process unit from the printer. Make sure the charger
cleaner knob is restored to its home position.
(See Chapter 2)
(Continued on next page)
3-3
Printed Results Corrective Action
Faint or blurred printing Check the EcoPrint setting.
When this setting is On, switch it to Off on the KM-NET
for Clients. (See the KM-NET for Clients Operation
Guide)
Confirm the (toner) indicator.
If the (toner) indicator flashes, install a new toner
kit. (See Chapter 2)
Clean the charger wire.
Open the printer’s top and front covers. Remove the
process unit from the printer and slide the charger knob
back and forth to clean the charger wire.
(See Chapter 2)
Try setting the thin paper mode.
Set the paper type to Thin in the KM-NET for Clients
utility. (See the KM-NET for Clients Operation
Guide)
Grey background. Check the operator panel.
When the (toner) indicator flashes, install a new
toner kit. (See Chapter 2)
Check the process unit.
Open the printer’s top cover and front cover, then check
that the process unit is properly installed.
Print Quality Problems
Dirt on the top edge or back of the paper Check the transfer roller.
Open the printer’s top and front covers. Remove the
process unit from the printer and check whether the
transfer roller is dirty. If so, print several pages to
eliminate the dirt.
Check the registration roller.
Open the printer’s top and front covers. Remove the
process unit from the printer and check whether the
registrat ion r oller i s so iled with to ner. If so, wipe it c le an
using the supplied wiper cloth.
Characters out of position. Check the file or program.
Check whether the problem is being caused by a
PRESCRIBE command error. If the problem occurs only
with a specific file or program, the most like ly cause is an
error in a parameter to a command or command syntax.
Check the paper size setting.
Check that the paper size set in the paper source and the
paper size set on the KM-NET for Clients are the same.
(See the KM-NET for Clients Operation Guide)
3-4
Loading...