CYCLOPS
User Guide for the Cyclops Phone
This manual is based on the production version of
the Kyocera K325 phone. Software changes may
have occurred after this printing. Kyocera reserves
the right to make changes in technical and product
specifications without prior notice. The products
and equipment described in this documentation
are manufactured under license from QUALCOMM
Incorporated under one or more of the following
U.S. patents:
4,901,307 5,056,109 5,101,501 5,109,390 5,228,054
5,267,261 5,267,262 5,337,338 5,414,796 5,416,797
5,490,165 5,504,773 5,506,865 5,511,073 5,535,239
5,544,196 5,568,483 5,600,754 5,657,420 5,659,569
5,710,784 5,77 8,338
The Kyocera Wireless Corp. (“KWC”) products
described in this manual may include copyrighted
KWC and third party software stored in
semiconductor memories or other media. Laws in
the United States and other countries preserve for
KWC and third party software providers certain
exclusive rights for copyrighted software, such as
the exclusive rights to distribute or reproduce the
copyrighted software. Accordingly, any copyrighted
software contained in the KWC products may not
be modified, reverse engineered, distributed or
reproduced in any manner not permitted by law.
Furthermore, the purchase of the KWC products
shall not be deemed to grant either directly or by
implication, estoppel, or otherwise, any license
under the copyrights, patents or patent applications
of KWC or any third party software provider, except
for the normal, non-exclusive royalty-free license to
use that arises by operation of law in the sale
of a product.
Kyocera is a registered trademark of Kyocera
Corporation. QUALCOMM is a registered
trademark of QUALCOMM Incorporated.
Openwave is a trademark of Openwave Systems
Incorporated. eZiText is a registered trademark of
Zi Corporation. TransFlash is a trademark of
SanDisk Corporation.
All other trademarks are the property of their
respective owners.
ii
Virgin, the Virgin signature, and the Virgin Mobile
trademark and logo are registered trademarks of
Virgin Enterprises Ltd.
AOL is a registered trademark of America Online, Inc.
Copyright © 2006 Kyocera Wireless Corp.
All rights reserved. Ringer Tones Copyright
© 2000-2002 Kyocera Wireless Corp.
82-G1631-1EN, Rev. 001
FCC Notice
This device complies with part 15 of the FCC rules.
Operation is subject to the following two conditions:
(1) This device may not cause harmful interference,
and (2) this device must accept any interferen ce
received, including interference that may cau se
undesired operation. To maintain compliance with
FCC RF exposure guidelines, if you wear a han dset
on your body, use Kyocera Wireless Corp. (KWC)
supplied and approved accessories.
Other accessories used with this device for bodyworn operations must not contain any metallic
components and must provide at least 15 mm
separation distance including the antenna and the
user’s body.
THIS MODEL PHONE MEETS THE GOVERNMENT’S
REQUIREMENTS FOR EXPOSURE TO RADIO WAVES.
Your wireless phone is a radio transmitter and
receiver. It is designed and manufactured not to
exceed the emission limits for exposure to radio
frequency (RF) energy set by the Federal
Communications Commission of the U.S.
Government. These limits are part of
comprehensive guidelines and establish permitted
levels of RF energy for the general population.
The guidelines are based on standards that were
developed by independent scientific organizations
through periodic and thorough evaluation of
scientific studies. The standards include a
substantial safety margin designed to assure the
safety of all persons, regardless of age and health.
The exposure standard for wireless mobile phones
employs a unit of measurement known as the
Specific Absorption Rate, or SAR. The SAR limit
set by the FCC is 1.6 W/kg.*
Tests for SAR are conducted using standard
operating positions specified by the FCC with the
phone transmitting at its highest certified power
level in all tested frequency bands.
Although the SAR is determined at the highest
certified power level, the actual SAR level of the
phone while operating can be well below the
maximum value. This is because the phone is
designed to operate at multiple power levels so as
to use only the power required to reach the
network. In general, the closer you are to a
wireless base station antenna, the lower the power
output. Before a phone model is available for sale
to the public, it must be tested and certified to the
FCC that it does not exceed the limit established
by the government-adopted requirement for safe
exposure. The tests are performed in positions and
locations (e.g., at the ear and worn on the body) as
required by the FCC for each model.
Body-worn measurements differ among phone
models, depending upon availability of accessories
and FCC requirements. While there may be
differences between the SAR levels of various
phones and at various positions, they all meet the
government requirement for safe exposure.
The FCC has granted an Equipment Authorization
for this model phone with all reported SAR levels
evaluated as in compliance with the FCC RF
emission guidelines.
SAR information on this model phone is on file
with the FCC and can be found under the Display
Grant section http://www.fcc.gov/oet/fccid after
searching on the FCC ID: OVFKWC-K24-2J0.
Additional information on SAR can be found on
the Cellular Telecommunications and Internet
Association (CTIA) web-site at
http://www.wow-com.com.
* In the United States and Canada, the SAR limit
for mobile phones used by the public is
1.6 watts/kg (W/kg) averaged over one gram of
tissue. The standard incorporates a substantial
margin of safety to give additional protection for
the public and to account for any variations
in measurements.
Caution
The user is cautioned that changes or
modifications not expressly approved by the party
responsible for compliance could void the warranty
and user’s authority to operate the equipment.
Optimize your phone’s performance
Use the guidelines on page 8 to learn how to
optimize the performance and life of your phone
and battery.
Air bags
If your vehicle has an air bag, DO NOT place
installed or portable phone equipment or other
objects over the air bag or in the air bag
deployment area. If equipment is not properly
installed, you and your passengers risk
serious injury.
Medical devices
Pacemakers—Warning to pacemaker wearers:
Wireless phones, when in the ‘on’ position, have
been shown to interfere with pacemakers. The
phone should be kept at least six (6) inches away
from the pacemaker to reduce risk.
The Health Industry Manufacturers Association
and the wireless technology research community
recommend that you follow these guidelines to
minimize the potential for interference.
• Always keep the phone at least six inches
(15 centimeters) away from your pacemaker
when the phone is turned on.
• Do not carry your phone near your heart.
• Use the ear opposite the pacemaker.
• If you have any reason to suspect that
interference is taking place, turn off your phone
immediately.
Hearing aids—Some digital wireless phones
may interfere with hearing aids. In the event of
such interference, you may want to consult
Virgin Mobile or call the customer service line to
discuss alternatives.
User Guide for the Cy clops phone iii
Other medical devices—If you use any other personal
medical device, consult the manufacturer of the
device to determine if it is adequately shielded
from external RF energy. Your physician may be
able to help you obtain this information.
In health care facilities—Turn your phone off in health
care facilities wh en in structed. Hospitals and
health care facilities may be using equipm ent that
is sensitive to external RF energy.
Potentially unsafe areas
Posted facilities—Turn you r phone off in any facility
when posted notices require you to do so.
Aircraft—FCC regulations prohibit using your phone
on a plane that is in the air. Turn your phone off or
switch it to Airplane Mode before boarding aircraft.
Vehicles—RF signals may affect improperly installed
or inadequately shielded electronic systems in
motor vehicles. Check with the manufacturer of the
device to determine if it is adequately shielded
from external RF energy.
Blasting areas—Turn off your phone where blasting
is in progress. Observe restrictions, and follow any
regulations or rules.
Potentially explosive atmospheres—Turn off your
phone when you are in any area with a potentially
explosive atmosphere. Obey all signs and
instructions. Sparks in such areas could cause an
explosion or fire, resulting in bodily injury or death.
Areas with a potentially explosive atmosphere are
often, but not always, clearly marked.
They include:
• fueling areas such as gas stations
• below deck on boats
• transfer or storage facilities for fuel or
chemicals
• vehicles using liquefied petroleum gas, such as
propane or butane
• areas where the air contains chemicals or
particles such as grain, dust, or metal powders
• any other area where you would normally be
advised to turn off your vehicle engine
Use with care
Use only in normal position (to ear). Avoid
dropping, hitting, bending, or sitting on the phone.
Keep phone dry
If the phone gets wet, turn the power off
immediately and contact your dealer. Water
damage may not be covered under warranty.
Resetting the phone
If the screen seems frozen and the keypad does
not respond to keypresses, reset the phone by
completing the following steps:
1. Remove the battery door.
2. Remove and replace the battery.
If the problem persists, return the phone to the
dealer for service.
Accessories
Use only Kyocera-approved accessories with
Kyocera phones. Use of any unauthorized
accessories may be dangerous an d will invalidate
the phone warranty if said accessories cause
damage or a defect to the phone.
Radio Frequency (RF) energy
Your telephone is a radio transmitter and receiver.
When it is on, it receives and sends out RF energy.
Virgin Mobile’s network controls the power of the
RF signal. This power level can range from 0.006
to 0.6 watts.
In August 1996, the U.S. Federal Communications
Commission (FCC) adopted RF exposure
guidelines with safety levels for hand-held wireless
phones. These guidelines are consistent with the
safety standards previously set by both U.S. and
international standards bodies in the
following reports:
• ANSI C95.1 (American National Standards
Institute, 1992)
• NCRP Report 86 (National Council on Radiation
Protection and Measurements, 1986)
• ICNIRP (International Commission on
Non-Ionizing Radiation Protection, 1996)
iv
Your phone complies with the standards set by
these reports and the FCC guidelines.
E911 mandates
Where service is available, this handset complies
with the Phase I and Phase II E911 Mandates
issued by the FCC.
Hearing-Aid Compatibility (HAC) Features
of this Phone
This Virgin Mobile phone has been certified as
receiving an M4 rating for hearing aid-compatibility
performance. While there is no guarantee, digital
wireless phones that receive a minimum of an M3
rating should provide acceptable performance with
most hearing aids. Hearing loss and hearing aids
are highly individualized, however, so optimal
performance cannot be guaranteed. Other factors,
such as type of hearing aid device or degree of
hearing loss, also can affect a phone’s
performance for a particular user.
Hearing Aids and Wireless Phones
A hearing aid uses a microphone to collect
and convert sound waves to electrical signals.
The hearing aid then amplifies and converts the
electrical signals back to audible sounds for the
hearing aid user to hear. Radio frequency (RF)
emissions generated by digital wireless phones
often interfere with the operation of a hearing aid’s
microphone, distorting the amplified audible sound.
In addition, hearing aid microphones tend to collect
ambient noise and amplify these sounds,
interfering with the desired audio transmission.
ANSI Standard
To diminish interference between wireless phones
and hearing aids, the FCC requires wireless
carriers to offer phones that meet the American
National Standards Institute (ANSI) C63.19
standard for reduced RF emissions. Wireless
phones that comply with the FCC’s hearing
aid-compatibility (HAC) regulations must re ceive a
minimum rating of “M3” for RF emissions under the
ANSI C63.19 standard.
The “M” rating refers to the phone’s RF emissions
level for use with hearing aids operating in the
microphone setting. The higher the phone’s “M”
rating, the more likely the phone is compatible with
a hearing aid operating in the microphone setting.
Hearing aids also have ratings similar to wireless
phones. Most newer hearing aid models receive at
least an M2 rating.
To determine the level of compatibility
between your hearing aid and this Virgin Mobile
HAC-certified phone, combine the M rating of
your hearing aid and the M4 rating of this phone.
For example, if you pair an M3 hearing aid with
this M4 phone, you will ach ieve a combine d ratin g
of seven.
• Any combined rating equal to or greater than 6
provides excellent performance.
• Any combined rating equal to 5 offers
good performance.
• Any combined rating equal to 4 offers
acceptable performance.
Please visit our website www.virginmobileusa.com
if you have any additional questions about hearing
aid-compatibility.
Battery and charger specifications
Charger Input Output
CV90-G2968-01 120VAC 60Hz 7W 5.2VDC 400mA
CV90-G2588-01 100-240VAC 50/60Hz 0.2A 4.2VDC 0.6A
CV90-G2589-01 100-240VAC 50/60Hz 0.3A 4.5VDC 1.2A
Standard Battery:
CV90-P3031-01 3.7V 900mAh
Extended Battery:
CV90-P3032-03 1800mAh
10300 Campus Point Drive, San Diego, CA 92121
Kyocera Wireless Corp.
Visit us at www.kyocera-wireless.com
U.S.A.
User Guide for the Cy clops phone v
CONTENTS
1 Getting Started. . . . . . . . . . . . . . . . . . . . . . 1
Finding your phone's serial number . . . . . . . . . . 2
Activating your Virgin Mobile account. . . . . . . . . 2
Getting to know your phone . . . . . . . . . . . . . . . . 3
2 My Account . . . . . . . . . . . . . . . . . . . . . . . . 9
Checking your account balance . . . . . . . . . . . . . 9
Top-Up your account . . . . . . . . . . . . . . . . . . . . . 9
3 Making and Answering Calls . . . . . . . . . 11
Phone calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Recent calls. . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Speed dialing . . . . . . . . . . . . . . . . . . . . . . . . . . 14
1-Touch dialing. . . . . . . . . . . . . . . . . . . . . . . . . 14
Voicemail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
4 Entering Text . . . . . . . . . . . . . . . . . . . . . . 16
5 Storing Contacts . . . . . . . . . . . . . . . . . . . 19
Creating a new contact . . . . . . . . . . . . . . . . . . . 19
Customizing your contacts. . . . . . . . . . . . . . . . . 19
Finding contact information . . . . . . . . . . . . . . . 22
6 Text Messaging . . . . . . . . . . . . . . . . . . . . 23
Sending text messages. . . . . . . . . . . . . . . . . . . . 23
Receiving text messages . . . . . . . . . . . . . . . . . . 26
Customizing message settings . . . . . . . . . . . . . . 28
7 Picture Messaging . . . . . . . . . . . . . . . . . . 29
Sending picture messages. . . . . . . . . . . . . . . . . 29
Receiving picture messages. . . . . . . . . . . . . . . . 30
8IM®. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
9 VirginXL . . . . . . . . . . . . . . . . . . . . . . . . . . 33
10 My stuff . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
My ringtones. . . . . . . . . . . . . . . . . . . . . . . . . . . 34
My games . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
My other stuff . . . . . . . . . . . . . . . . . . . . . . . . . . 34
My graphics . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
My sounds. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
11 Customizing Your Phone . . . . . . . . . . . . 36
Silencing all sounds . . . . . . . . . . . . . . . . . . . . . 37
Setting ringtones. . . . . . . . . . . . . . . . . . . . . . . . 37
Setting sounds for your phone . . . . . . . . . . . . . 37
Personalizing the screen. . . . . . . . . . . . . . . . . . 39
Creating a secure environment . . . . . . . . . . . . . 41
Connecting to a TTY/TDD device. . . . . . . . . . . . 42
Setting position location . . . . . . . . . . . . . . . . . . 42
12 Using Voice Recognition . . . . . . . . . . . . 43
Setting up voice dialing. . . . . . . . . . . . . . . . . . . 43
Making a call using voice tags. . . . . . . . . . . . . . 43
Making a call using digit dialing . . . . . . . . . . . . 44
Training voice recognition . . . . . . . . . . . . . . . . 45
13 Using the Camera . . . . . . . . . . . . . . . . . . 46
Accessing picture mode . . . . . . . . . . . . . . . . . . 46
Taking a picture . . . . . . . . . . . . . . . . . . . . . . . . 48
14 Using Tools . . . . . . . . . . . . . . . . . . . . . . . 49
Voice memo . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Scheduler . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Alarm clock . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Tip calculator . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Calculator. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Timer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Stopwatch. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
15 Getting Help . . . . . . . . . . . . . . . . . . . . . . . 53
16 Consumer Limited Warranty. . . . . . . . . . 54
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
vi Contents
1GETTING STARTED
Installing the battery
Your Cyclops phone comes with a removable
lithium ion (LiIon) battery.
battery before using the phone
To install the battery:
1. Hold the phone
face down.
1. Place your thumb on the
ribs at the top of the
battery door and slide the
battery door downward to
remove it
2. Place the battery in the
phone casing with the
metal contacts facing
towards the bottom end
of the phone.
3. Replace the battery door
by sliding the notches into
the openings at the
bottom and outside edges
of the battery casing.
4. Slide the door up to secure the cover
into place.
Fully charge the
.
Charging the battery
You must have at least a partial charge in the
battery to make or receive calls.
To charge the battery:
1. Connect the AC adapter to
the jack on the bottom of
the phone. Do not force
the AC adapter into the
jack. Make sure the
arrow is face up
as shown.
2. Plug the adapter into a wall outlet.
The battery icon in the upper right corner of the
screen tells you whether the phone is:
• Charging (the icon is animated)
• Partially charged
• Fully charged
Note: The battery will not charge if you use the
phone while it is connected to an AC adapter.
Note: You must use a Kyocera-authenticated
battery in your phone. If you attempt to use a
battery that has not been authenticated you will
receive a security warning. Contact Virgin Mobile
to obtain a Kyocera-authenticated battery.
User Guide for the Cy clops Phone 1
Finding your phone's serial
number
To activate your Virgin Mobile account, you
need your phone's serial number (ESN). To
locate the number:
1. Turn your phone on.
2. From the main screen, press to
select
Menu.
3. Using the , scroll to highlight Settings and
then press .
4. Using the , scroll to highlight Phone Info
and then press .
5. Using the , scroll to highlight Build info
and then press .
6. Using the , scroll down to locate your
ESN (the phone’s serial number). Your
phone's ESN is an 11-digit number displayed
immediately following
7. Write down the ESN.
ESN (dec).
Activating your Virgin
Mobile account
Before you can start talking, messaging, or
downloading, you need to activate service
with Virgin Mobile. You need your phone's serial
number (ESN) to activate your Virgin Mobile
account. See “Finding your phone's serial
number” on page 2. Activate your account online
by going to
clicking on
Service at 1-888-322-1122.
2 Getting Started
www.virginmobileusa.com and
Activate. Or call Virgin Mobile At Your
Programming your phone
Once your account is activated, you will receive
MDN (your Virgin Mobile phone number) and
MSID (your Network ID) numbers. These are
used to program your phone. When you are ready,
follow these steps to program your phone:
1. Turn on your phone.
2. Dial ##VIRGIN (##847446). Press to
Service.
select
3. Highlight Edit and press .
4. The prompt "Edit MDN - enter 10 digits…" is
displayed. If any numbers appear on this
screen, press to clear the screen.
5. Enter the 10-digit MDN number.
6. Press to select .
7. The prompt "Edit MSID - enter 10 digits…" is
displayed. If any numbers appear on this
screen, press to clear the screen.
8. Enter the 10-digit MSID/Network ID number.
Drop any zeros at the beginning and enter
only the last 10-digits.
9. Press to select Done.
10. A message saying your programming is
complete is displayed. The phone turns off
and then on by itself.
That's it - you are done! Nice work. It might take a
couple of hours to get you set up on our network,
but we will send a text message to your phone to
let you know you can start talking. Also, it may
take up to 4 hours for VirginXL, voicemail, and
Top-Up features to come online.
Getting to know your phone
Keypad - This is how the phone looks when it is open. When the phone is closed, the keys are locked to
prevent accidental key presses.
Main screen.
1
Speakerphone key activates the speakerphone and
2
answers incoming calls.
Left option button accesses menus and functions.
3
Navigation key scrolls through lists and text entry fields
4
and accesses shortcuts from the main screen.
Send/Talk key starts or answers a call. Press once to
5
activate voice dialing, twice to display the Recent Calls
list, and three times to redial the last number dialed.
BACK key erases characters in text entry and returns
6
you to the previous screen.
Keypad for entering numbers, letters, or symbols.
7
*/Shift key changes the text mode in text entry.
8
Right option button accesses the Contacts directory and
9
other menu options.
OK key selects a menu item or option. In standby mode,
10
pressing the OK key will activate camera mode.
End/Power key turns the phone on and off, ends a call
11
or VirginXL session, and returns you to the main screen.
Space/# key enters a space during text entry. Press and
12
hold to activate or deactivate Vibrate mode.
0/Next key cycles through word choices during text entry.
13
Jack for AC adapter (included) and data cable (sold separately).
14
User Guide for the Cy clops Phone 3
Jack for Hands-free Headset or compatible
15
TTY device only (sold separately).
Volume key to raise or lower ringtone volume.
16
Camera key activates Camera mode. To
17
activate Camera mode, press and hold until
you hear two beeps.
External Speaker
18
Camera lens
19
Camera Flash/Message Indicator Light light flashes
20
when taking a picture or lights when you have a
message or missed call.
External screen displays time, caller ID, signal and
21
battery strength.
Warn ing: Inserting an accessory into the incorrect jack will damage the phone.
4 Getting Started
Understanding screen icons
These icons may appear on your phone’s screen.
The phone is operating in IS95 digital mode. New photo and voice message.
The phone is receiving a signal. You can make and
receive calls. Fewer bars indicate a weaker signal.
A call is in progress. New photo and text message.
The phone is not receiving a signal. You cannot
make or receive calls.
DRM protected. New IM Msg
High-speed data service is available and active on
your phone.
(blinking) The phone is sending
high-speed data.
(blinking) The phone is receiving high-speed data.
High-speed data service is available, but the phone
is dormant.
The alarm clock is set. Speakerphone
The phone is in privacy mode or is accessing a
secure Web site.
You have a text or picture message.
You have a voicemail.
New photo message. The phone is in picture mode.
New voice and text message.
New photo, voice and text message.
New Email Msg
New IM & New Email Msg
The battery is fully charged. The more
black bars, the greater the charge.
The phone is set to vibrate or to vibrate
and then ring.
Auto Answer
Position location is sent to Virgin
Mobile and to emergency services.
Position location is set to emergency
services only.
User Guide for the Cy clops Phone 5
Performing basic functions
Note: The phone must be powered ON to perform the following functions.
To... From the external screen...
Turn the phone on
Turn the phone off
Make a call
End a call
Answer a call
Adjust volume during a call
Acknowledge an alert
Access menus
Scroll menus
Select menus
Access Recent calls list
Activate Picture mode
Take a picture
Access voicemail
Verify your phone number
Silence the ringtone on an
incoming call
Activate voice dialing
Press and wait until the phone beeps.
Press and hold until the phone beeps.
Enter the number and press .
Press .
Press .
Press side volume keys up or down.
Press when you see OK.
Press the left option button once.
Press up or down.
Highlight a menu or option and press once.
Press down.
Press and hold the camera key or press in standby mode.
Press and hold the side camera key . Focus on the image and select
Capture to take a picture.
Press and hold . Follow the system prompts.
Select Menu → Contacts → My phone #.
Press then to answer.
Press and hold to initiate voice dialing. Contact must have voice tag
assigned (see page 43).
6 Getting Started
Using menus
The contents of the main menu are as follows:
Messaging
Send text msg
Inbox
Send IM
Send email
Send picture msg
VAM (Virgin Mobile
Audio Messaging)
Voicemail
Virgin Alerts
Outbox
Saved
Drafts
Msg settings
Erase msgs
IM
Launches the AOL
Instant
Messenger™.
Accessing menu items
• From the main screen, press to
select
Menu.
• Press to select Contacts.
• Press left, right, up, or down to scroll
through menus and options.
• Press to select a menu item.
• Press to back up a menu level.
• Press to return to the main screen.
My Account
Allows you to view
your balance and
Top-Up your
account.
VirginXL
Launches VirginXL
and provides access
to exclusive content.
My stuff
My ringtones
My games
My other stuff
My graphics
My sounds
®
Pictures
Take a picture
My pictures
Send picture msg
Information
Contacts
View all
Add new
Find name
Groups
Speed dial list
Voice dial list
My Phone #
Information
Recent calls
All calls
Incoming calls
Outgoing calls
Missed calls
Erase call lists
Recent calls timer
All calls timer
Too ls
Voice memo
Scheduler
Alarm clock
Tip calculator
Calculator
Time r
Stopwatch
Settings
Sounds
Display
Convenience
Call options
Messaging
Camera
Security
Network
Accessories
Phone info
In this guide, an arrow → tells you to select an
option from a menu.
For example,
Menu, then select the Settings option.
Note: To change the way the menus appear, see
Menu → Settings means select
“Choosing a menu style” on page 39 for details.
User Guide for the Cy clops Phone 7
Navigation key shortcuts
From the main screen, press and hold to
access the following shortcuts:
Up: Access My Account
Down: Access Recent calls lists
Left: Launches VirginXL
Right: Access text messaging
Caring for the battery
Recharging the battery
You can safely recharge the battery at any time,
even if it has a partial charge.
Note: Before removing the battery, make sure the
phone is powered off.
General safety guidelines
• Do not take apart, puncture, or short-circuit
the battery.
• If you have not used the battery for more than
a month, recharge it before using your phone.
• Avoid exposing the battery to extreme
temperatures, direct sunlight, or high
humidity.
• Never dispose of any battery in or near a fire.
It could explode.
Common causes of battery drain
• Playing games or using the Web.
• Keeping backlighting on.
• Operating in digital mode when far away from
a base station or cell site.
• Using data cables or accessories.
• Operating when service is unavailable, or
service is available intermittently.
• High earpiece and ringtone volume settings.
• Repeating sound, vibration, or light alerts.
Purchasing accessories
To purchase accessories for your new phone,
such as a hands-free headset, carrying case, or
car power adapter, please visit
www.virginmobileusa.com.
8 Getting Started
2MY ACCOUNT
You can manage your Virgin Mobile account
directly from your phone. The basic tasks are
summarized in this chapter. For more information
about your account, go to
www.virginmobileusa.com.
Checking your account balance
You can check your Virgin Mobile account
status in one of two ways
(additional charges may apply):
• From the main screen, press up.
- or Select
Menu → My Account.
– Your current account information is sent
to your phone and appears on your
screen.
– When your account is low or empty, you
receive a notification to Top-Up.
Top-Up your account
Top-Up is how you increase your Virgin Mobile
account balance. You can Top-Up your Virgin
Mobile account right from your phone. First, buy
a Top-Up card at the thousands of retailers that
carry them, or register your debit card, credit
card, or Paypal account at
www.virginmobileusa.com.
When your balance is low, you can Top-Up your
account from your phone as follows:
1. Select Menu → My Account.
2. Use the navigation key to scroll down to
the
Top-Up link and press .
3.
Scroll down and select either Top-Up Card,
Credit Card
, or Pay-Pal.
Top-Up with a Top-Up card
1. Enter your vKey and press .
2. Press to select Login.
3. Enter your Top-Up card's PIN number and
press .
4. Scroll down to select Top-Up Now and press
.
5. At the confirmation screen, select Yes by
pressing .
6. At the Approved screen, press .
7. Press to exit. You've just topped up!
Top-Up with a Debit Card, Credit Card, or
PayPal account
Before you can Top-Up from your phone with a
debit card, credit card, or Paypal account, you
need to register the credit/debit card or Paypal
account at
www.virginmobileusa.com.
User Guide for the Cy clops Phone 9
1. Enter your vKey and press .
2. Scroll down to select Login and press .
3. Enter the amount you want to Top-Up and
press .
4. Scroll down to select Top-Up Now and press
.
5. Your phone will confirm the amount you want
to Top-Up. Scroll down to select
Yes and press
.
6. That's it. You will receive a message letting
you know that you’ve Topped-Up your
account. Press .
7. Press to exit.
To find a store near you that sells Top-Up cards,
select
Find a Store from the Top-Up menu.
Note: You can also Top-Up over the Web at
www.virginmobileusa.com.
For more information
To learn more about your Virgin Mobile account
and Virgin Mobile’s service options, visit
www.virginmobileusa.com.
10 My Account
3MAKING AND ANSWERING CALLS
Phone calls
Making a call
Make sure you are in an area where a signal
can be received. Look for the symbol on the
main screen. The more bars you see in this
symbol, the stronger the signal. If there are no
bars, move to where the signal strength is better.
When the phone has been idle for a time, it
changes to power save mode. When you see your
phone’s screen dim, press any key to return to
normal operating mode.
Entering a number
1. Enter the phone number and press .
2. Press to end the call.
Using voice dialing
Voice dialing requires that a contact be saved with
a voice tag. See page 43.
1. Press to initiate voice dialing.
2. Say the name of the contact when prompted.
The phone places the call.
3. Press to end the call.
Answering a call
When a call comes in, the phone rings, vibrates,
or lights up, and an animated icon appears.
The phone number of the caller also appears if it
is not restricted. If the number is stored in your
Contacts directory, the contact name appears.
• Press to answer the incoming call.
- or -
• Press to answer the incoming call and
turn on the speakerphone.
Answering calls using the flip
You can set the phone to answer immediately
when you open the flip.
Menu → Settings → Convenience →
•Select
Open to answer → Enabled.
Disabled to have the phone
–Select
continue ringing when you open the flip.
Answering calls using “Any key”
You can set the phone to answer calls
when you press any key on the keypad except ,
, or .
Menu → Settings → Convenience →
•Select
Any key → Any key answer.
Note: You cannot use Any key answer and Any
key mute
at the same time, see “Silencing a call
using “Any Key”” on page 12.
Adjusting the volume during a call
• To adjust the earpiece volume during a call,
press the side volume key up or down.
Silencing an incoming call
• Press or to select Silence.
Note: In the absence of voicemail, this feature
drops the call.
User Guide for the Cy clops Phone 11
- or -
• Press then press to answer the call.
This action silences the current call only. The next
call rings as normal.
Silencing a call using “Any Key”
You can set the phone to mute the ringtone
on incoming calls by pressing any key except
or , , or .
Menu → Settings → Convenience →
•Select
Any key → Any key mute.
You cannot use
Any key mute and Any key answer
at the same time, see “Answering calls using “Any
key”” on page 11.
Redialing a number
• To redial a recent call, press twice to open
your Recent calls list. Highlight a phone
number or name and press .
Tip: To redial the last number called,
received, or missed, press three times.
Calling a saved number
If you have already saved a phone number, you
can use the Contacts list to find it quickly.
1. From the main screen, press to
select Contacts.
2. Scroll down the list to find the contact you
want to call.
3. Highlight the name and press to dial
the number.
Using the speakerphone
• To turn on the speakerphone, press . If
you press during an incoming call alert,
you answer the call.
The icon at the top of the phone screen
indicates that the speakerphone is on.
• To turn off the speakerphone, press .
Setting the phone to hold calls
The Hold Call feature allows you to place
incoming calls on hold until you are ready to
answer them.
Note: This feature will not work if “Open to
Answer” is enabled. See “Answering calls using
the flip” on page 11.
1. Select Menu → Settings → Convenience →
Hold call → Enabled.
– If you have not recorded a hold message,
you are prompted to record one, such as
“Please hold. I’ll answer in a minute.”
2. Record the message twice, as prompted.
3. Select Save or Options
(Play, Re-Record, or Exit).
The next time a call comes in, you have the option
of placing it on hold.
Placing a call on hold
You can place a call on hold once you have
enabled this feature.
Note: If you are already on a call and you receive
another call, you cannot place the incoming call
on hold. It goes to voicemail.
Your Cyclops phone has a built-in speakerphone.
12 Making and Answering Calls
1. When a call comes in, press to select
Options → Hold call. The caller is placed on
hold and hears your recorded hold message.
2. To speak to the caller, select Answer.
Viewing recent call details
Details on the last 60 calls you made, received, or
missed are stored in the Recent calls list and are
identified by the following icons:
- or To hang up without speaking to the caller,
Outgoing call Incoming call
select End Call.
Changing the hold message
1. Select Menu → Settings → Convenience →
Hold call → Re-Record msg and follow
the prompts.
2. Record the message twice.
3. Select Save or Options
(Play, Re-Record, or Exit).
Recent calls
Dealing with missed calls
When you have missed a call, “Missed Call”
appears on your screen unless the caller leaves
a voicemail.
• To clear the screen, press to select
• To return the call, press to select
then press .
• To view details of the call, press to select
Calls then press to select Details.
Setting missed call alerts
You can set an alert to beep every five minutes
after you have missed a call.
1. Select Menu → Settings → Sounds →
Alerts
→ Missed call alert.
2. Select an option and press .
User Guide for the Cy clops Phone 13
OK.
Calls
Missed call
Viewing recent calls
1. Select Menu → Recent calls.
2. Select either All calls, Incoming calls,
Outgoing calls, or Missed calls.
3. Select a recent call item and press to
select Options:
Save adds the phone number to the
–
Contacts list.
–
Send text msg sends a text message to
the contact.
–
Send picture msg sends a picture message
to the contact.
–
Erase record erases the selected
call record.
Note: If the phone number is classified as
“secret,” you must enter your four-digit lock code
to view or edit it. For information on the lock
code, see “Changing your lock code” on page 41.
To classify a phone number as secret, see
“Customizing a phone number” on page 21.
Calling recent calls
1. Press down or select
Menu → Recent Calls.
2. Select an option and press .
3. Highlight the number you want to call and
press .
Erasing recent calls
1. Select Menu → Recent calls →
Erase call lists.
2. Select either All calls, Incoming calls,
Outgoing calls, or Missed calls and
press .
3. Press to select Yes .
Speed dialing
Before you can use speed dialing, you must save a
phone number as a contact and assign a speed
dial location to it.
• To add a speed dial location to a saved or new
contact, see “Customizing a phone number”
on page 21.
To call a contact that has a speed dial location:
• From the main screen, enter the one- or twodigit speed dialing location and press .
1-Touch dialing
1-Touch dialing is the fastest way to speed dial a
contact that has a speed dial location.
Note: You must (1) enable 1-Touch dialing on
your phone and (2) have a speed dial location
assigned to a contact. See “1-Touch dialing” on
this page.
Enabling 1-Touch dialing
•Select Menu → Settings → Convenience →
1-Touch dialing → Enabled.
Using 1-Touch dialing
To call a contact that has a speed dial location:
• From the main screen, press and hold the
speed dialing number. If it is a two-digit
number, press the first digit briefly, then press
and hold the second digit. For example, if the
speed dialing location is 15, press
briefly, then press and hold .
Voicemail
Setting up voicemail
Before your phone can receive voicemail
messages, you must set up a 4-10 digit passcode
and record a personal voicemail greeting. When
you have set up your voicemail, all unanswered
calls to your phone are automatically transferred
to voicemail, even if your phone is in use or
turned off.
1. From the main screen, press and hold to
dial into your voicemail.
2. Follow the system prompts to record a
greeting and complete the system setup.
Note: If you are having trouble accessing your
voicemail, contact Virgin Mobile.
14 Making and Answering Calls
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