This manual is based on the production version of the QCP 2035 phone.
Software changes may have occurred after this printing. Kyocera reserves the
right to make changes in technical and product specifications without prior
notice. The products and equipment described in this documentation are
manufactured under license from QUALCOMM Incorporated under one or
more of the following U.S. patents:
Other patents pending.
T9 is patented under the following U.S. patents:
5,818,437, 5,953,541, 5,187,480, 5,945,928, 6,011,554 and additional patents
are pending worldwide.
Kyocera is a registered trademark of Kyocera Corporation. QCP is a trademark
of Kyocera Wireless Corp. QUALCOMM is a registered trademark of
QUALCOMM Incorporated. T9 is a registered trademark of Tegic
Communications, Inc. Other product and brand names may be trademarks or
registered trademarks of their respective owners.
This device complies with part 15 of the FCC rules. Operation is subject to the
following two conditions: (1) This device may not cause harmful interference,
and (2) this device must accept any interference received, including
interference that may cause undesired operation.
To comply with FCC radiation exposure requirements, use of this device for
body-worn operational configurations is limited to accessories tested and
approved by Kyocera Wireless Corp. Other accessories used with this device
for body-worn operations must not contain any metallic components and
must provide at least 22.75mm separation distance including the antenna and
the user’s body.
This model phone meets the government’s requirements for exposure to radio
waves.
Your wireless phone is a radio transmitter and receiver. It is designed and
manufactured not to exceed the emission limits for exposure to
radiofrequency (RF) energy set by the Federal Communications Commission
of the U.S. Government. These limits are part of comprehensive guidelines
and establish permitted levels of RF energy for the general population. The
Page 6
guidelines are based on standards that were developed by independent
scientific organizations through periodic and thorough evaluation of scientific
studies. The standards include a substantial safety margin designed to assure
the safety of all persons, regardless of age and health.
The exposure standard for wireless mobile phones employs a unit of
measurement known as the Specific Absorption Rate, or SAR. The SAR limit
set by the FCC is 1.6W/kg.* Tests for SAR are conducted using standard
operating positions specified by the FCC with the phone transmitting at its
highest certified power level in all tested frequency bands. Although the SAR
is determined at the highest certified power level, the actual SAR level of the
phone while operating can be well below the maximum value. This is
because the phone is designed to operate at multiple power levels so as to
use only the power required to reach the network. In general, the closer you
are to a wireless base station antenna, the lower the power output.
Before a phone model is available for sale to the public, it must be tested and
certified to the FCC that it does not exceed the limit established by the
government-adopted requirement for safe exposure. The tests are performed
in positions and locations (e.g., at the ear and worn on the body) as required
by the FCC for each model. The highest SAR value for this model phone when
Page 7
tested for use at the ear is 1.53 and when worn on the body, as described in
this user guide, is 0.74. (Body-worn measurements differ among phone
models, depending upon available accessories and FCC requirements). SAR
value shown is worst case value for a QCP 2035. A typical SAR value for QCP
2035 when tested for use at the ear is 1.13 W/kg and when worn on the
body, as described in this user guide, is 0.505 W/kg. (Body-worn
measurements differ among phone models, depending upon available
accessories and FCC requirement). The highest SAR value when tested for
use at the ear is 1.5 W/kg and when worn on the body, as described in this
user guide, is 1.48 W/kg. This is the worst case value. While there may be
differences between the SAR levels of various phones and at various
positions, they all meet the government requirement for safe exposure. The
FCC has granted an Equipment Authorization for this model phone with all
reported SAR levels evaluated as in compliance with the FCC RF emission
guidelines. SAR information on this model phone is on file with the FCC and
can be found under the Display Grant section
fccid
after searching on FCC ID OVFQCP 2035. Additional information on SAR
http://www.fcc.gov/oet/
can be found on the Cellular Telecommunications Industry Association (CTIA)
web-site at
http://www.wow-com.com.
Page 8
* In the United States and Canada, the SAR limit for mobile phones used by
the public is 1.6 watts/kg (W/kg) averaged over one gram of tissue. The
standard incorporates a substantial margin of safety to give additional
protection for the public and to account for any variations in measurements.
Caution
The user is cautioned that changes or modifications not expressly approved
by the party responsible for compliance could void the warranty and user’s
authority to operate the equipment.
Warning
Use only Kyocera approved accessories with Kyocera phones. Use of any
unauthorized accessories may be dangerous and will invalidate the phone
warranty if said accessories cause damage or a defect to the phone.
Use the following guidelines to optimize the performance and life of your
phone, antenna, and battery.
ACN 093 453 037
Page 9
Road safety comes first
While driving a car, driving is your first responsibility. A wireless phone can be
an invaluable tool, but good judgment must be exercised at all times. Check
the local laws and regulations on the use of wireless phones in vehicles.
Always obey them, and exercise caution while driving.
Air bags
If you have an air bag, DO NOT place installed or portable phone equipment
or other objects over the air bag or in the air bag deployment area. If
equipment is not properly installed, you and your passengers risk serious
injury.
Potentially unsafe areas
Posted facilities—Turn your phone off in any facility when posted notices
require you to do so.
Aircraft—FCC regulations prohibit using your phone on a plane that is in the
air. Turn your phone off before boarding aircraft.
Page 10
Vehicles—RF signals may affect improperly installed or inadequately shielded
electronic systems in motor vehicles. Check with the manufacturer of the
device to determine if it is adequately shielded from external RF energy. Your
physician may be able to help you obtain this information.
Blasting areas—Turn off your phone where blasting is in progress. Observe
restrictions, and follow any regulations or rules.
Potentially explosive atmospheres—Turn off your phone when you are in
any area with a potentially explosive atmosphere. Obey all signs and
instructions. Sparks in such areas could cause an explosion or fire, resulting in
bodily injury or death.
Areas with a potentially explosive atmosphere are often, but not always,
clearly marked. They include:
•fueling areas such as gas stations
•below deck on boats
•transfer or storage facilities for fuel or chemicals
Page 11
•vehicles using liquefied petroleum gas, such as propane or butane
•areas where the air contains chemicals or particles such as grain, dust, or
metal powders
•any other area where you would normally be advised to turn off your
vehicle engine
Use with care
Use only in normal position (to ear). Don’t bend the antenna or touch it
unnecessarily. Pull out the antenna when on a call and push it in when the
phone is not in use. Avoid dropping, hitting, bending, or sitting on the phone.
Keep phone dry
If the phone gets wet, turn the power off immediately and return it to the
dealer for service.
Resetting the phone
If the screen seems frozen and the keypad does not respond to keypresses,
return it to the dealer for service.
Page 12
Qualified service
Changes or modifications not expressly approved by the party responsible for
compliance could void the warranty and the user’s authority to operate the
equipment.
Accessories
Use only Kyocera-approved accessories with Kyocera phones. Use of any
unauthorized accessories may be dangerous and will invalidate the phone
warranty if said accessories cause damage or a defect to the phone.
To shop online for a Hands-free Car Kit and other phone accessories, visit
www.kyocera-wireless.com/store. To order by phone, call (800) 211-1537
(U.S.A. only) or (510) 683-4004.
Radio frequency (RF) energy
Your telephone is a radio transmitter and receiver. When it is on, it receives
and sends out RF energy. Your service provider’s network controls the power
of the RF signal. This power level can range from 0.006 to 0.6 watts.
Page 13
In August 1996, the U.S. Federal Communications Commission (FCC) adopted
RF exposure guidelines with safety levels for hand-held wireless phones.
These guidelines are consistent with the safety standards previously set by
both U.S. and international standards bodies in the following reports:
•ANSI C95.1 (American National Standards Institute, 1992)
•NCRP Report 86 (National Council on Radiation Protection and
Measurements, 1986)
•ICNIRP (International Commission on Non-Ionizing Radiation Protection,
1996)
Your phone complies with the standards set by these reports and the FCC
guidelines.
Kyocera Wireless Corp.
10300 Campus Point Drive, San Diego, CA 92121 U.S.A.
Visit us at
www.kyocera-wireless.com
To purchase accessories, visit www.kyocera-wireless.com/store
antenna pointing down. Place your thumb on the ridges
of the battery door. Push down with your thumb and
slide the door away from you until it stops (about 1/2
inch or 1.27 centimeters).
2.Move your thumb to the side of the phone, then slide
the door off the phone.
3.Place the battery with the metal contacts facing down
and towards the bottom of the phone.
User Guide for the QCP 2035 Phone1
Page 20
4.Lay the keypad flat inside the faceplate.Align the
slots in the phone to the posts on the faceplate,
and close until they are latched together.
5.Place the phone face down on a flat surface.
Align the battery door to the grooves on the side
of the phone. Slide the battery door on while
pressing down firmly, ensuring that the battery
door clicks into place. Check and repeat if the
battery door is not aligned. Do not force.
Note—Before using your phone, fully
charge the battery (see page 14).
2Getting Started
Page 21
8
1
Jack for Hands-free headset (sold
separately) only.
1
2
3
4
5
6
Menu
9
10
2
3
4
5
6
Home screen. Press (item 9) to
select Menu.
Clear key erases the last character in
text entry, or returns to the previous
menu.
Navigator key adjusts volume when in
a call; scrolls up, down, left, or right
through lists and menus; and positions
the cursor during text entry.
Send/Talk key starts or answers a call.
Use the keypad to enter numbers,
letters, or symbols.
7
User Guide for the QCP 2035 Phone3
11
12
13
7
Shift key changes case in text entry.
Page 22
8
8
Extend the antenna to make or answer
a call. Push in the antenna when the
phone is not in use.
1
2
3
4
5
6
Menu
9
10
9
10
11
12
13
Select key selects a menu item or
option.
End/Power key turns on and turns off
the phone, ends a call, or returns to the
home screen.
Space key enters a space during text
entry.
0 key cycles through word choices
®
during T9
text entry (available in
English only).
Jacks for AC Adapter (included) and
7
11
12
data cable (sold separately) only.
Warning: Inserting an accessory into
the incorrect jack may damage the
13
4Getting Started
phone.
Page 23
Screen icons
The following icons may appear on your phone screen:
The phone is operating in CDMA digital mode. If does not appear,
the phone is operating in analog mode (2135 only).
The phone is receiving a signal. You can make and receive calls.
The phone is not receiving a signal. You cannot make or receive calls.
A call is in progress.
The alarm clock is set.
The phone ringer is silenced. The phone vibrates or lights up instead of
ringing.
The phone is roaming outside of its home service area.
User Guide for the QCP 2035 Phone5
Page 24
You have a text message, voicemail, or page. (indicates an urgent
text message, voicemail, or page.)
The battery is fully charged. The more black bars you see, the greater
the charge.
Enhanced CDMA voice privacy is on, if available from your service
provider, or you are in a secure web browser session.
Press up.
Press down.
Press .
Press to select an item.
Enter text using rapid text entry (available in English only).
®
Enter text using normal alpha text entry.
6Getting Started
Page 25
Menus
Capitalize the next letter when entering text.
Capitalize every letter when entering text.
Capitalize the first letter of each word when entering text, or the first
letter of each sentence in a text message.
Enter symbols.
Enter numbers.
To view any of these menus from the home screen, press to select
Menu. Press left or right to see different menus. From any menu,
press to select a menu option.
User Guide for the QCP 2035 Phone7
Page 26
Contacts
View All
Add New
Find Name
Speed Dial
List
Business
List
Personal
List
Information
Messages
Voice
Send New
Send
Preformat
Text InBox
Net Alerts
Filed
Erase Msgs
Msg Settings
Settings
Silence All
Keyguard
Sounds
Display
Security
Call Information
Network
Extras
Messaging
Tools & Games
Alarm Clock
Tip Calculator
Calculator
Countdown
Stopwatch
Brick Attack
TM
Phone Info
Phone Number
Roaming/
Service Status
(appears only if
roaming)
Web Browser
Accessories
8Getting Started
Recent Calls
Page 27
Using menus
•From the home screen, press to select Menu, then press left or
right to see menus.
•Press to select a menu or menu item.
•Once you have selected a menu, press up or down to scroll through
the menu items.
•Press to return to the top level of the current menu.
•Press to return to the home screen.
In this guide, → tells you to select an option from a menu. For example,
Menu → Settings means select Menu, then the Settings menu.
User Guide for the QCP 2035 Phone9
Page 28
Basic functions
This document describes the QCP 2035 trimode phone by Kyocera, with
CDMA digital service at 800 MHz and 1900 MHz, and analog service at
800 MHz.
To turn on the phone
•Press .
and is ready to make or receive a call.
To turn off the phone
•Hold down
To find your phone number
•From the home screen, select
appears.
¤ and the home screen appear when the phone is turned on
until “Powering off” appears (about three seconds).
Menu → Phone Info. Your phone number
10Getting Started
Page 29
To make a call
1.Extend the antenna.
2.Enter the phone number.
3.Press .
To end a call
•Press .
To answer a call
•Press .
To silence the ringer or alert
•To silence the ringer or stop the vibration alert during an incoming call,
press . Press to answer the call. (To silence all sounds, see
“Silence All” on page 36).
User Guide for the QCP 2035 Phone11
Page 30
To mute and unmute during a call
•To turn
•To turn
Mute on, press .
Mute off, press to select UnMute.
To adjust the volume
•To manually adjust the earpiece volume during a call, press up or
down.
•To automatically adjust the earpiece volume based on the amount of noise
around you or the other person’s voice volume level, follow these steps:
a.Place a call from a quiet environment.
b.Press up or down to set the volume to a comfortable level.
c.Select
12Getting Started
Menu → Settings → Sounds → Smart Sound.
Page 31
d.Select an option.
–Enabled adjusts the volume automatically. The volume you have
just set is used as a baseline. You can adjust the volume manually
during a call.
–
Disabled keeps the volume level the same unless you adjust it
using .
e.Press to save the setting.
To lock the keypad
•To protect your phone from accidental keypresses when you are not in a
call, press up and hold .
To unlock the keypad
•Press → → in this order.
User Guide for the QCP 2035 Phone13
Page 32
2BATTERY
Your phone comes with an internal/removable lithium ion (LiIon) battery.
The battery is partially charged when you receive the phone. Before using
your phone, fully charge the battery. Connect the AC Adapter to the proper
jack on the bottom of the phone as shown below, then connect the
adapter’s plug to a wall outlet.
Note—You must have at least a partial charge
in the battery to make or receive calls,
regardless of whether or not the AC Adapter is
connected to the phone. The battery icon is
animated as the battery is charging. The
battery is fully charged when the battery icon
looks like . You can safely recharge the
battery at any time, even if it has a partial charge.
14Battery
Page 33
Power-save mode
Your phone switches to power-save mode after several unsuccessful
attempts to locate a signal. When the phone is in power-save mode, you
cannot make or receive calls, and “Power Save Mode” and appear on the
screen. Press any key to exit.
Battery guidelines
•Do not disassemble, puncture, or short-circuit the battery.
•If you have not used the battery for more than a month, recharge it before
using your phone.
•Avoid extreme temperatures, direct sunlight, and high humidity.
•Never dispose of any battery in or near a fire. It could explode.
Important
If the battery is expired or not installed in the phone, you may not be able
to make an analog call. If you experience this condition, charge the battery
to make an analog call.
User Guide for the QCP 2035 Phone15
Page 34
Tips for improving battery performance
Before using your phone, fully charge the battery.
•The following functions may drain the battery more quickly:
•Backlighting is frequently on. (To adjust backlighting, select
Settings
→ Display → Backlighting, then select an option such as 10
Menu →
seconds or 30 seconds.)
•The phone is frequently used in analog mode. If is not visible on your
home screen, you are in analog mode. (To set your phone to operate in
different modes, see “To select digital or analog mode” on page 44).
•You are far away from a base station or cell site when in digital mode.
•Data cables or accessories are connected to the phone.
•Service is not available or is available intermittently. The phone requires
more power to acquire service than to maintain service.
•The earpiece and ringer volume settings are high. To adjust the earpiece
volume, see “To adjust the volume” on page 12. To adjust the ringer
16Battery
Page 35
volume, select Menu → Settings → Sounds → Ringer Volume, and
press left to lower the volume.
•Check how often voicemail notifications, pages, and text messages are
received, and how quickly they are acknowledged. To use power most
efficiently, acknowledge notifications and messages immediately.
User Guide for the QCP 2035 Phone17
Page 36
3CONTACTS
Use your phone’s Contacts directory like a set of phone index cards to store
information about a person or company.Before using the Contacts directory,
see “Entering letters, numbers, and symbols” on page 28.
Working with contact cards
To save a phone number
1.From the home screen, enter the phone number you want to save.
2.Press to
Note—To add to an existing contact, select Add to... after you enter the
number. Select the contact you want to add to, then proceed to step 4.
3.Enter a name for the contact. If you need to know how to use the keypad
to enter letters, see page 28.
18Contacts
Save New.
Page 37
4.Press to Save.
-or-
•Press right, then press to select
down to select an option from the list:
–
–
–
–
Save—Save information and return to the home screen.
Number Type—Select work, home, mobile, pager, or fax.
Speed Dialing—Select a speed dialing location from the list.
Secret—Select Yes to lock the phone number. If a phone number is
locked, you must enter your four-digit lock code to view or edit the
–
number. Select
Primary Number—Classify this number as the primary number for
No to leave the number unchanged.
Options. Press up or
the contact.
–
User Guide for the QCP 2035 Phone19
Classify Contact—Classify the contact as business or personal.
Page 38
5.If finished, press to select Save. A message appears: “Contact
Successfully Saved!”
-or-
If you want to continue entering information, select another option.
You can also save a phone number through the Contacts directory as
follows:
1.From the home screen, select
2.Select
Phone Number.
Menu → Contacts → Add New.
3.Enter the phone number up to as many digits as will fit on the screen.
4.Select
Next.
5.Proceed to step 3 in “To save a phone number” on page 18.
20Contacts
Page 39
To edit a contact card
1.From the home screen, select
2.Find the contact you want to edit by selecting either
Name
.
Menu → Contacts.
View All or Find
3.Press to select the contact card you want to edit.
4.Select
Options to edit the entire contact card, or select the specific
information (such as the phone number) you want to edit.
5.Enter the new information.
6.If finished, press to select
Save.
To erase information from a contact card
1.From the home screen, select
Menu → Contacts → View All.
2.Press to select a card.
3.Select
Options to edit the entire contact card, or select the specific
information (such as the phone number) you want to edit.
User Guide for the QCP 2035 Phone21
Page 40
4.To erase the entire contact card, select Erase Contact. To erase specific
information, select
5.If finished, press to select
Erase.
Exit.
To search the Contacts directory
The Contacts directory lists entries alphabetically. You can search through a
list of all contacts, speed dialing entries, or cards of a specific type, or you
can enter the name you are searching for.
1.From the home screen, select
Menu → Contacts.
2.Press down to select a search method:
•To search a list of names, select
Business List, or Personal List.
View All, Speed Dialing List,
-or-
•To search for a specific name, select
Find Name and enter all or part
of the name. A list of matching names appears.
22Contacts
Page 41
3.Press down until you find the name you want.
•To call the contact, select the number and press .
•To display the full contact card, press .
To call from the Contacts directory
1.From the home screen:
Select
Menu → Contacts → View All.
-or-
Press down.
2.Select a name from the list.
3.Select the number and press .
User Guide for the QCP 2035 Phone23
Page 42
Speed dialing and 1-Touch Dialing
Speed dialing and 1-Touch Dialing allow you to quickly dial a stored phone
number by entering the memory location and pressing .
To set a speed dialing location
1.Open a saved contact card.
2.Select the phone number to assign a speed dialing location.
3.Select
Speed Dialing.
4.Select a speed dialing location. (Note—Speed dialing location “1” is
reserved for your voicemail number).
5.Press to
Assign.
To remove a speed dialing location
1.From the home screen, select
Menu → Contacts → Speed Dialing List.
2.Press to select the speed dialing location.
24Contacts
Page 43
3.Press to select the number to remove.
4.Select
5.Choose a speed dialing location and press right to select
Speed Dialing.
Remove.
6.Press .
To speed dial
•From the home screen, enter the one- or two-digit speed dialing number
and press .
To call your voicemail number
•From the home screen after receiving a notification, press and hold your
voicemail speed dialing number. ( is the default.)
User Guide for the QCP 2035 Phone25
Page 44
To enable 1-Touch Dialing
1.Select
2.Press .
To use 1-Touch Dialing
•Enter the one- or two-digit speed dialing number and hold down the last
number. For example, if the speed dialing number is 15, press , then
press and hold .
To redial the last number called
•Press twice.
Menu → Settings → Extras → 1-Touch Dialing → Enabled.
Working with the Recent Calls list
The Recent Calls list shows the last 15 calls. Calls are identified by type.
(Some types may not be available on all phones. Check with your service
provider.)
26Contacts
Page 45
Call toForwarded call
Call fromCall waiting
3-way callMissed call
To view the Recent Calls list
1.From the home screen, select
Menu → Recent Calls.
2.To view details about a call, select a call entry.
3.Select an option (
Save New, Add to, Time, or Number).
4.Press .
Note—If the number has been saved as “secret,” you will need to enter your
four-digit lock code to view or edit the number. For more information about
secret phone numbers, see page 18.
User Guide for the QCP 2035 Phone27
Page 46
To dial from the Recent Calls list
1.From the home screen, select
2.Select the call entry in the list, and press to display the call detail.
3.Press to call the number.
Menu → Recent Calls.
Entering letters, numbers, and symbols
You can enter letters, numbers, and symbols in a contact card or text
message. The default text entry mode is .
•To enter spaces, press .
•To move the cursor, press right or left.
•To erase single characters, press .
•To erase all characters, press and hold .
28Contacts
Page 47
•To capitalize the next letter, press (appears).
•To capitalize every letter, press twice ( appears).
•To capitalize the first letter of each word, press three times (
appears).
•
Note—If you are sending a new or preformatted text message (see
page 65), indicates that the first letter of each sentence is capitalized.
•To return to
text entry mode, press .
To change text entry modes
1.From the text entry screen, press to highlight the options at the
bottom of the screen.
2.Press right to highlight the current text entry mode, and press
to select it.
User Guide for the QCP 2035 Phone29
Page 48
3.A list of text entry modes appears. Press down to scroll through the
list.
4.Press to select a text entry mode.
Shortcuts
•To change text entry modes, press and hold .
•To change capitalization modes, press once.
To use text entry modes
To enter letters in
mode:
1.Press the key once for the first letter, twice for the second letter, and so
on.
2.After the cursor moves right, enter the next letter.
30Contacts
Page 49
To enter words in rapid text entry mode (available in English only):
®
1.Press each letter key once. For example, to enter the word “how,” press
keys
→ → .
2.Press to cycle through words.
3.Press right when you see the word you want.
To enter symbols in
mode:
1.Press down through the list of symbols.
2.Press the number key corresponding to the symbol you want.
3.To exit the list without entering a symbol, press .
To enter numbers in
mode:
•Press a key once to enter the number on the key.
User Guide for the QCP 2035 Phone31
Page 50
To enter numbers in mode:
•Press a key several times to cycle through the letters and show the
number on the key. For example, to enter a 2, press four times.
To change language and enter special characters
Your phone may support English, French, or Spanish languages. If you
select English, enter the letters printed on the keys. If you select another
language, you can also enter letters with other marks. The special
characters corresponding to each key are shown here:
FrenchSpanish
A À Â B C Ç 2A Á B C 2
D E Ë È É Ê F 3D E É F 3
G H I Ï Î 4G H I Í 4
M N O Ô Œ 6M N Ñ O Ó 6
T U Ü Ú V 8T U Ü Ú V 8
32Contacts
Page 51
To select a language
1.From the home screen, select
Language.
Menu → Settings → Display →
2.Select a language and press .
3.Press the appropriate keys to enter special characters.
To enter pauses
You can include a pause in a phone number. A timed pause causes the
phone to stop dialing for two seconds. A hard pause causes the phone to
stop dialing until you select
Release.
When you save the phone number of an automated service, such as
voicemail, you may include a pause where you would be required to select
an option or enter a password. For example, you could enter a phone
number, then a pause, then a voicemail extension or calling card number.
1.Enter the first portion of the phone number.
2.Press right through the list of options at the bottom of the screen.
User Guide for the QCP 2035 Phone33
Page 52
3.Press to select a type of pause.
X
–A
appears in the phone number for a time pause.
–A appears in the phone number for a hard pause.
4.Enter the remaining numbers.
34Contacts
Page 53
4SETTINGS
The Settings menu includes the following options.
Silence All
No, normal
Yes, vibe only
Yes, lights only
Information
Keyguard
Guard Now
30s auto-guard
1m auto-guard
5m auto-guard
Auto-guard off
Sounds
Call Ring/Vibe
Ringer Volume
Earpiece Volume
Key Beep Length
Missed Call Alert
Smart Sound (see
page 12.)
Key Beep Sound
Business Call Ring
Personal Call Ring
Minute Alert
Display
Backlighting
My Banner
Auto-Hyphenation
Language
Security
Lock Phone Use
Limit Calls Out
Change Lock Code
Erase All Contacts
Erase Recent Calls
Phone Reset
Call Information
Recent Calls Timer
All Calls Timer
Browser Timerr
Network
Digital or Analog
Roam Option
Extras
1-Touch Dialing
Browser Prompt
Msg Settings
Voicemail Number
Auto-Erase Text
Voicemail Alert
Page Alert
Message Alert
Net Alert
Accessories
Power Backlighting
Headset Ringing
Car Auto-Answer
Ringer Type
Roam Ringer
Key Beep Volume
Time/Date Format
Main Menu View
Display Contrast
Roam/Srvc Alert
Privacy Alert
Data/Fax Calls In
User Guide for the QCP 2035 Phone35
Page 54
Silence All
You can silence all phone sounds, including the ringer and all alerts, while
leaving the phone on. You can replace the sounds by setting the phone to
vibrate or light up and flash.
1.Select
2.Select an option (
Silence All mode.
in
3.Press to save your selection.
Menu → Settings → Silence All.
Normal turns on the ringer.) indicates the phone is
Keyguard
The Keyguard locks your keypad to protect your phone against accidental
keypresses when the phone is turned on and a call is not in progress.
Keyguard does not prevent you from answering or silencing an incoming
call.
36Settings
Page 55
To turn keyguard on
1.Select
Menu → Settings → Keyguard.
2.Highlight one of the locking options and press to save:
•
Guard Now—Lock the keypad immediately.
•
30s auto-guard—Lock the keypad if no key is pressed for 30 seconds.
•
1m auto-guard—Lock the keypad if no key is pressed for one minute.
•
5m auto-guard—Lock the keypad if no key is pressed for five
minutes.
•
Auto-guard off—Unlock the keypad and returns it to normal.
Shortcut—To turn keyguard on from the home screen, press up and hold
.
To turn keyguard off
•Press →→ .
User Guide for the QCP 2035 Phone37
Page 56
Sounds
You may change the alert sounds your phone makes.
•Select
of options, see page 35. For information about automatic volume
adjustment (Smart Sound), see “To adjust the volume” on page 12.
Menu → Settings → Sounds, then the setting you want. For a list
Display
To change the appearance of your phone’s screen, select Menu→
Settings → Display, then the option you want (see page 35 for a list of
options).
•To optimize your battery’s performance, select
to select an option:
Backlighting, then press
–
–
–
38Settings
Disabled—Backlighting is not used.
10 seconds—Backlighting is on for 10 seconds after a keypress.
30 seconds—Backlighting is on for 30 seconds after a keypress.
Page 57
–10 sec. & in call—Backlighting is on for 10 seconds after a keypress,
and during a call.
–
30 sec. & in call—Backlighting is on for 30 seconds after a keypress,
and during a call.
•To change the appearance of the menus you see when you select
from the home screen, select
–
Small Icons
Main Menu View, then the option you want:
Menu
–Large Icons
–List Menus
Security
You must enter your four-digit lock code (typically 0000 or the last 4 digits
of your phone number) to set any of the options on the Security menu.
User Guide for the QCP 2035 Phone39
Page 58
To lock and unlock the phone
When you lock your phone, you can only call a number your service provider
has set up as an emergency number, a service provider number, or a priority
number. You can still receive incoming calls.
To lock the phone
1.Select
Menu → Settings → Security → Lock Phone Use.
2.Select an option:
•
Never—Do not lock the phone.
•
On power up—Lock the phone every time you turn it on.
•
Now—Lock the phone immediately.
3.Press .
To unlock the phone
•Select
Unlock and enter your four-digit lock code.
40Settings
Page 59
To limit calls out
•Select
unlimited calls, or select
Menu → Settings → Security → Limit Calls Out. Select No for
Yes, to Contacts to allow calls to contacts only.
To change your lock code
1.Select
Menu → Settings → Security → Change Lock Code.
2.A message appears: “Change Lock Code?”
•Select
Yes and enter a new code, then press . Enter your new
lock code again to verify it.
•Select
Exit to leave your lock code unchanged.
To erase all contacts
•Select
–Select
–Select
User Guide for the QCP 2035 Phone41
Menu → Settings → Security → Erase All Contacts.
No to leave contacts unchanged.
Yes to erase all contacts. A message appears: “Erase ALL
contacts?” Select
No to cancel or Yes to erase all contacts.
Page 60
To erase recent calls
•Select
–Select
–Select
Menu → Settings → Security → Erase Recent Calls.
No to leave the Recent Calls list unchanged.
Yes to erase all recent calls. A message appears: “Erase ALL
recent calls list entries?” Select
calls.
To reset the phone
•Select
–Select
–Select
Menu → Settings → Security → Phone Reset.
No to cancel.
Yes to reset the phone. A message appears: “Reset ALL phone
and OutBox contents, memos, and service programming are not reset when
you reset your phone.
42Settings
Page 61
Call Information
This setting allows you to view information about calls and alerts.
Recent Calls Timer
This timer displays the total number and duration of recent calls you have
made and received. Press to select
zero.
All Calls Timer
This timer displays the total number and duration of all calls you have made
and received. You cannot reset this timer.
Browser Timer
This timer displays the total duration of data calls you have made. Press
to select
Reset and reset the timer to zero.
Reset. This resets the timer to
User Guide for the QCP 2035 Phone43
Page 62
Network
Use this setting to view or change options such as roaming and privacy
alerts. Some settings may not be available on all phones.
To select digital or analog mode
1.Select
Menu → Settings → Network → Digital or Analog.
2.Press to select an option:
•
Automatic—Automatically switch the phone between digital and
analog.
•
Analog only—Set the phone to work in analog mode only.
•
Analog call—Force a call into analog mode for the duration of the next
call.
•
Digital only—Set the phone to work in digital mode only.
44Settings
Page 63
Roam Option
This setting determines which signals your phone will accept.
1.Select
Menu → Settings → Network → Roam Option.
2.Press to select an option:
•
Automatic (recommended setting)—Accept any system the phone
service provides.
•
No Roaming—You cannot make or receive calls outside of your home
service area.
Roam/Service Alert
Use this setting to have the phone alert you if you roam outside of your
home service area.
1.Select
Menu → Settings → Network → Roam/Srvc Alert.
2.Press to select an option:
User Guide for the QCP 2035 Phone45
Page 64
•Disabled—You are not alerted if you roam outside your home service
area.
•
When no service—You are alerted with three tones, decreasing in
intensity, when service is lost. When service is acquired again, you will
hear three tones in increasing intensity.
•
On roam change—You are alerted with two tones, decreasing in
intensity, when roaming service is acquired. When home area service
is acquired again, you will hear two tones, increasing in intensity.
•
On any change—You are alerted with three increasing tones if there is
a change in roaming service or three decreasing tones if the phone
loses service.
Privacy Alert
1.Select
Menu → Settings → Network → Privacy Alert.
2.Press to select an option:
•
Disabled—Do not play any alerts.
46Settings
Page 65
•Enabled—Play an audible alert whenever enhanced privacy is lost or
regained and a call is in progress.
Note—An alert message always shows on the screen, regardless of these
settings.
Data/Fax Calls In
These settingstell the phone how to handle voice and data calls.
1.Select
Menu → Settings → Network → Data/Fax Calls In.
2.Press to select an option:
•
Voice Only—Allow only voice calls.
•
Fax, next call—Set the phone to fax mode for the next incoming call
or the next ten minutes.
•
Data, next call—Set the phone to data mode for the next incoming
call or the next ten minutes.
•
Fax, until off—Force the phone into fax mode until the phone is
turned off.
User Guide for the QCP 2035 Phone47
Page 66
•Data, until off—Force the phone into data mode until the phone is
turned off.
Extras
These settings allow you to program various options.
1-Touch Dialing
See “To use 1-Touch Dialing” on page 26.
Browser Prompt
You may receive a prompt whenever you attempt to start or exit the
browser.
1.Select
Menu → Settings → Extras → Browser Prompt.
2.Press to select an option:
•
At Start—Prompt you when you start the browser.
•
At End—Prompt you when you exit the browser.
48Settings
Page 67
•Both—Prompt you when you start the browser and exit the browser.
•
No Prompts—You do not receive any prompts.
Messaging
The messaging settings allow you to set how you want to handle incoming
and outgoing messages.
To change your voicemail number
You can change the phone number assigned to speed dialing location “1” by
doing the following:
1.Select
2.Select
Menu → Messages → Msg Settings → Voicemail Number.
Edit to change the number that is currently assigned to speed dial
location “1.”
3.Enter the new number, then select an option:
•
Save—Saves the new number.
User Guide for the QCP 2035 Phone49
Page 68
•Time Pause—Enters a time pause in the number. See “To enter
pauses” on page 33.
•
Hard Pause—Enters a hard pause in the number. See “To enter
pauses” on page 33.
To erase messages automatically
Use this setting when your phone is low on memory and you want to receive
new messages. (This setting does not affect voicemail notifications.)
1.Select
Menu → Settings → Messaging → Auto-Erase Text.
2.Press to select an option:
•
Disabled—Messages are not erased.
•
Old InBox—Old, read messages are automatically erased.
50Settings
Page 69
Alerts
You can choose how you want to receive alerts for voicemail, pages, text
messages, and the Web Browser.
1.Select
(
Voicemail Alert, Page Alert, Message Alert, or Net Alert).
Menu → Settings → Messaging, then the type of alert
2.Press to select an option:
•
Disabled—You are not alerted when a message is received.
•
Vibrate once—The phone vibrates once when a new message is
received.
•
Vibe & remind—The phone vibrates once when a new message is first
received, and a reminder vibrates every five minutes until the message
is acknowledged by pressing or , or selecting
Ignore from
the bottom of the screen.
Note—If a message is received while you are on a call, the phone
does not vibrate to remind you.
User Guide for the QCP 2035 Phone51
Page 70
•Low beep once—The phone beeps once at a low volume when a
message is received.
•
Low beeps—The phone beeps every five minutes at a low volume
until the message is acknowledged by pressing or , or
selecting
•
Loud beep once—The phone beeps once at a high volume when a
Ignore from the bottom of the screen.
message is received.
•
Loud beeps—The phone beeps at a high volume every five minutes
until the message is acknowledged by pressing or , or
selecting
Ignore from the bottom of the screen.
Accessories
Your phone comes with several features for additional convenience.
52Settings
Page 71
Power Backlighting
This allows backlighting to remain on when external power, such as a travel
charger, is used with the phone.
1.Select
2.Select
Menu → Settings → Accessories → Power Backlighting.
Normal to keep the default setting, or Always on to keep
backlighting on.
Note—Setting backlighting to Always on may drain the battery more
quickly.
Headset Ringing
When a headset is attached to the phone, you may choose to have alert
sounds come out of either the phone or the headset.
1.Select
Menu → Settings → Accessories → Headset Ringing.
2.Select
headset
User Guide for the QCP 2035 Phone53
Out of phone to have the alerts come out of the phone, or Out of
to have alerts come out of the headset.
Page 72
Car Auto-Answer
If your phone is attached to a portable Hands-free Car Kit (sold separately),
you may set it to answer an incoming call after 5 seconds.
•Select
After 5 seconds.
Menu → Settings → Accessories → Car Auto-Answer →
54Settings
Page 73
5TOOLS
The Tools menu offers a variety of helpful items.
Alarm Clock
Use the Alarm Clock to set an alert for a specific time. The alert occurs only
if the phone is on.
1.Select
•Press up or down to select an hour and minutes.
•Press left or right to switch between hours, minutes, and
a.m./p.m.
2.Press to save.
3.When the alarm rings, select
or select
Menu → Tools → Alarm Clock → Set.
Off to turn off the alarm.
Snooze to silence the alarm for 10 minutes,
User Guide for the QCP 2035 Phone55
Page 74
Tip Calculator
1.Select Menu → Tools → Tip Calculator.
2.Enter the amount of your bill and press .
3.Select the amount you want to include as a tip (
5%, Other
) and press .
15%, 18%, 20%, 10%,
4.Your total bill, including tip, is calculated and displayed.
5.To split the bill, press right and press to select
Split.
6.Enter the number of guests and press . The amount for each guest
appears.
56Tools
Page 75
Calculator
Use the calculator for basic mathematical equations.
1.Select
Menu → Tools → Calculator.
2.Use the keypad to enter numbers.
3.Press to select mathematical operations.
=Performs the “equals” function.
÷Inserts the division character after the last number entered.
-Inserts the subtraction character after the last number entered.
+Inserts the addition character after the last number entered.
XInserts the multiplication character after the last number entered.
.Inserts the decimal point after the last number entered.
CClears all numbers entered and displays a zero.
MRDisplays the value currently stored in memory.
M+Adds the displayed digit to the value stored in memory.
User Guide for the QCP 2035 Phone57
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MCClears the value currently stored in memory.
±Changes the sign of the displayed number.
Clears one function or one digit from the screen and returns the calculator
to digit entry mode. Hold down to clear all of the digits and operations and
display a zero.
Exits the calculator and returns to the home screen.
Countdown Timer
This timer counts down for a specified amount of time. It beeps, using the
volume set for alerts, when that amount of time has elapsed.
1.Select
2.Press to
Menu → Tools → Countdown Timer.
Set.
3.Press up or down to set the hours, minutes, and seconds. To move
the cursor, press left or right.
58Tools
Page 77
4.Select Start to begin the countdown.
Select
Stop to pause the countdown.
5.When the alarm rings, press to silence it.
Stopwatch
1.Select Menu → Tools → Stopwatch.
2.Select
3.Select
4.Select
begin counting again.
Start to have the stopwatch begin counting.
Stop to quit counting.
Reset to set the counter back to zero and have the stopwatch
5.Press when finished.
User Guide for the QCP 2035 Phone59
Page 78
Brick Attack™
1.Select Menu → Tools → Brick Attack.
2.To start the game, press to select
3.To pause the game, press , then press to
The goal of this game is to eliminate bricks arranged in levels. To do this,
you send a moving ball upward using a paddle at the bottom of the screen.
To move the paddle, press left or right. If an incoming call alert is
received, the game is paused and exited. You can return to play once the
incoming call alert is ended.
New.
Resume.
60Tools
Page 79
6MESSAGES
You can receive, send, and erase messages. Check with your service
provider for features available in your area.
•New, unread messages are stored in your
•Once you have read a message, you can save it to your
it, or leave it in your
•Once you have sent or scheduled a message, it is stored in your
OutBox
•All of the following procedures start at the home screen unless otherwise
indicated.
.
Text InBox.
Text InBox and are bold.
Filed folder, erase
Text
Retrieving messages
When a text message, page, or voicemail is received, appears on your
phone screen. To retrieve voice messages, see “To check voicemail,” below.
To retrieve text messages, see “To view text messages” on page 62.
User Guide for the QCP 2035 Phone61
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To check voicemail
You can check your voicemail in any of the following ways.
Note—A voicemail number may have been pre-programmed into your
phone. Check with your service provider.
•When you receive an alert, press to select
Voice.
-or-
•Press and hold to call your voicemail number.
-or-
•Press →.
Select
Menu → Messages → Voicemail, and press .
To view text messages
You can view text messages in any of the following ways.
62Messages
Page 81
When you receive an alert, press to select Text.
-or-
1.Select
Menu → Messages → Text InBox.
2.Press up or down to scroll through the list of messages.
3.Press to read a message. indicates an “Urgent” message.
•Read the message and select an option from the bottom of the screen:
•
Reply—Reply to the sender, if their address is available.
•
Erase—Erase the current message.
•
Save—Save the message to your Filed folder.
•
Sender—View the sender’s information. You can select an option to save it
to the Contacts directory:
–
–
User Guide for the QCP 2035 Phone63
OK—Returns to the message screen.
Save New—Save the sender’s information as a new contact.
Page 82
–Add to—Add the sender’s information to an existing contact.
–
Forward—Forward message to the sender, if their address is
available.
–
Done—Return to the Text InBox.
4.Press to see information such as callback number, email address, or
URL. (If a callback number is included with the message, press
again to call the number.)
Sending messages
•To learn how to enter text, see “Entering letters, numbers, and symbols”
on page 28.
•Scheduled, pending, and sent messages are stored in your
Text OutBox.
•If you are sending a message to more than one person, enter a space or a
comma between each phone number or email address. If you are sending
64Messages
Page 83
to more than one contact, the phone will automatically insert a comma
between each contact name. The messages will be sent one at a time.
Note—Usage charges may apply to each message; check with your service
provider.
To send a new message
1.Select
Menu → Messages → Send New.
2.Enter the phone number or email address of the person to whom you are
sending the message, or select Contacts to select a phone number or
email address from a contact.
3.Press to select
4.Enter your message and press to select
Next.
Next.
5.Press up or down and press to select an option:
•Send Message—Send the message immediately and save it in your
Text OutBox.
User Guide for the QCP 2035 Phone65
Page 84
•Callback Number—Add a callback number to the message. See “To
add a callback number to a message” on page 69.
•
Delivery Receipt—Send a notification to your phone when the
recipient receives the message.
•
Priority—Mark the message Normal or Urgent.
•
Send Later—Schedule delivery of this message. See “To send a
message at a scheduled time” on page 70.
•
Save Message—Save the message in your Filed folder.
•
Exit—Exit without saving.
Note—If you have selected an option such as Callback Number or Priority,
you are returned to the
Message
66Messages
to send the message.
Options screen. Select another option such as Send
Page 85
To send a preformatted message
1.Select
2.Select from a list of preformatted messages, such as
delayed
Menu → Messages → Send Preformat.
Call me, I’m
, or Need directions.
3.Enter the phone number or email address of the person to whom you are
sending the message, or select
Contacts to select a phone number or
email address from a contact.
4.Press to select
5.Press to select
Next.
Next again, or select an option.
6.Press up or down and press to select an option (see page 65
for options).
User Guide for the QCP 2035 Phone67
Page 86
To send a saved message
1.Select
Menu → Messages → Filed.
2.Press up or down through the list of messages.
3.Press to select a message.
4.Select an option from the bottom of the screen (
Erase, or Done).
Resend, Send To,
5.Enter the phone number or email address of the person to whom you are
sending the message, or select
Contact to select a phone number or
email address from a contact.
6.Press to select
7.Press to select
Next.
Next again, or select an option from the bottom of
the screen.
8.Press up or down and press to select an option (see page 65
for options).
68Messages
Page 87
Message delivery options
To add a callback number to a message
After creating a message and selecting the
Callback Number option, do
one of the following.
To send your own phone number:
•Press to select
Yes from the options at the bottom of the screen.
To send a specific phone number:
a.Press , then press right to select Other from the options at
the bottom of the screen.
b.Enter the phone number.
c.Press to select
Done. To change the text entry mode, see
page 29.
User Guide for the QCP 2035 Phone69
Page 88
If you do not want to send a callback number:
•Press right, then press to select
No from the options at the
bottom of the screen.
To send a message at a scheduled time
After creating a new or preformatted message (page 67), you can select
when to send it. Once the
•Select from a list of options for when to send the message (
1 hour, 2 hours, 12 hours, 1 day, 2 days,
scheduled for delivery and stored in your
Note—You can erase a scheduled message from the Text OutBox, but you
Send Later option is selected, complete this step:
30 minutes,
or 3 days). The message is
Text OutBox.
cannot cancel delivery of the message.
70Messages
Page 89
Erasing messages
1.Select Menu → Messages → Erase Msgs.
2.Press up or down and press to select an option:
•
No—Cancel and return to the Messages screen.
•
Entire InBox—Erase all messages in your Text InBox.
•
Old InBox—Erase read messages in your Text InBox.
•
Entire OutBox—Erase all messages in your Text OutBox.
3.A message appears: “Erase ALL?” Select
Yes to erase messages or No to
cancel.
Tip—To learn how to erase messages automatically, see page 50.
User Guide for the QCP 2035 Phone71
Page 90
To erase messages one at a time
1.Select
Menu → Messages.
2.Press down and press to select the type of message you want
to erase (
Voicemail, Text InBox, or Filed).
3.Press to select the message you want to erase.
4.Select
Erase to erase the message. A message appears: “Erase this
message?”
5.Select
Note—You can erase a scheduled message from the Text OutBox, but you
Yes to erase the message, or No to cancel.
cannot cancel delivery of the message.
72Messages
Page 91
Troubleshooting messages
Low memory
If your phone is low on memory or is out of memory, you may not be able to
receive new messages. An alert appears every time memory is more than
75% full: “WARNING! Memory is nearly full!” If you see this alert, do the
following:
1.Press to select
2.Erase contacts or text messages to free up more memory. See “To erase
information from a contact card” on page 21 or “Erasing messages” on
page 71.
If you cannot send messages
A message delivery attempt may fail if there is no service or the message is
rejected by the network. Your phone will try to send the message again
later. If a message cannot be delivered, an alert appears. Press to
select
OK.
OK.
User Guide for the QCP 2035 Phone73
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7WEB BROWSER
You can use your phone to browse the Internet if you have obtained phone
Internet services from your service provider and if over-the-air Internet
access is available in your area.
Using the Web Browser
To learn how to enter text in the Web Browser, see “Entering letters,
numbers, and symbols” on page 28.
Note—You cannot receive incoming calls while you are in the Web Browser
and a data call is in progress.
To start the Web Browser
•From the home screen, select
To exit the Web Browser
•Press .
74Web Browser
Menu → Web Browser.
Page 93
-or-
Press from the Web Browser home screen.
Web Browser options
The following options may appear on your screen:
•
Home—Return to the main Web Browser window, or home page.
•
Mark Site—Save the current location as a bookmark for easy access.
•
Bookmarks—Display a list of your saved web sites.
•Setup
–
–
–
Show URL—Display the entire URL.
Phone.com™—Display information about your Web Browser version.
Encryption—Do not use unless you are instructed to do so by your
service provider.
–
Set UP.Link—Select a different browser server. You can use this
option if you have more than one Web Browser account, such as one
for business use and one for personal use.
User Guide for the QCP 2035 Phone75
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–Restart—Restart the Web Browser.
Indicators and alerts
Web Browser screen
•The appears in a secure Web Browser session.
•Links are identified with an underline and an arrow:
Your weekend weather
will be warm and sunny,
with highs in the 70s ...
76Web Browser
Page 95
Net Alerts
If your service provider has activated Internet services on your phone and
you are in an area that provides over-the-air Internet access, you may
receive Net Alerts. These short messages allow you to quickly access
information on the Internet.
User Guide for the QCP 2035 Phone77
Page 96
8TROUBLESHOOTING
What is my lock code?
The default lock code is usually either 0000 or the last four digits of your
phone number. If you forget your lock code, call your service provider.
How do I lock and unlock the phone?
See “Security” on page 39.
How do I turn my ringer on?
Select
How do I change the ringer volume or ringer type?
See “Sounds” on page 38.
How do I store phone numbers?
See “To save a phone number” on page 18.
78Troubleshooting
Menu → Settings → Silence All 3 Normal.
Page 97
How do I change my banner?
Select
Menu → Settings → Display → My Banner. Enter your text and
press .
How do I speed dial?
Enter the one- or two-digit speed dial number and press .
How do I erase recent calls?
See “To erase recent calls” on page 42.
What do the icons on the top of the screen mean?
See page 4 for screen icon descriptions.
My phone displayed the message “Reading Info. Please wait ...”
when I turned it on. What does this mean?
Your phone is performing routine maintenance. This normally takes a few
minutes.
User Guide for the QCP 2035 Phone79
Page 98
My phone is out of memory. What do I do?
Erase old messages or contacts. See “To erase messages automatically” on
page 50 and “To erase information from a contact card” on page 21.
How do I get accessories for my phone?
To shop for phone accessories, visit
www.kyocera-wireless.com/store, or
call (800) 211-1537 (U.S.A. only) or (510) 683-4004.
How do I become a product evaluator?
To participate in the testing and evaluation of Kyocera Wireless Corp.
products, including cellular or PCS phones, visit
wireless.com
.
beta.kyocera-
Where to find help
Your service provider’s customer support department may be accessible
directly from your phone when you dial a number (check with your service
provider). They can answer questions about your phone, phone bill, call
coverage area, and specific features available to you, such as call
forwarding or voice mail.
80Troubleshooting
Page 99
For questions about the phone features, refer to the materials provided with
your phone. Visit
www.kyocera-wireless.com for the most current
materials.
For additional questions, you may contact the Kyocera Wireless Corp.
Customer Care Center as follows:
•Web site:
www.kyocera-wireless.com
•Email: phone-help@kyocera-wireless.com
•Phone: (800) 349-4478 (U.S.A. and Canada only) or (858) 882-1400.
Before requesting support, please try to reproduce and isolate the problem.
When you contact the Customer Care Center, be ready to provide the
following information:
•The name of your service provider.
•The actual error message or problem you are experiencing.
•The steps you took to reproduce the problem.
User Guide for the QCP 2035 Phone81
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•The phone’s electronic serial number (ESN). To find the ESN, remove the
battery as follows:
a.Hold the phone face down with the antenna pointing down.
b.Place your thumb on the ridges of the battery door, then push down
with your thumb and slide the battery door away from you until it
stops (about 1/2 inch or 1.27 centimeters).
c.Move your thumb to the side of the phone, then slide the battery door
off of the phone.
d.Tilt the phone to remove the battery. The ESN is visible after the
battery is removed. It should start with “179-” or “B3-.”
Replace the battery as follows:
a.Extend the antenna.
b.Place the battery into the phone with the metal contacts facing down
and towards the bottom of the phone.
c.Lay the keypad flat inside the faceplate.
82Troubleshooting
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