To purchase accessories, visit www.kyocera-wireless.com/store
80-B6732-1EN, Rev. -
Page 2
This manual is based on the production version of the QCPTM2035 phone. Software changes may have occurred after this printing.
Kyocera reserves the right to make changes in technical and product specifications without prior notice. The products and equipment
described in this documentation are manufactured under license from QUALCOMM Incorporated under one or more of the following
U.S. Patents:
T9 Text Input is covered by U.S. Pat. 5,818,437, U.S. Pat. 5,953,541, U.S. Pat. 6,011,554, Canadian Pat. 1,331,057 and other
patents pending worldwide.
FCC/IC Notice
This device complies with part 15 of the FCC rules. Operation is subject to the followingtwo conditions: (1) This device may not cause
harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired
operation.
To comply with FCC radiation exposure requirements, use of this device for body-worn operat ional configurations is limited to
accessories tested and approved by Kyocera Wireless Corp. Other accessories used with this device for body-worn operations must
not contain any metallic components and must provide at least 22.75mm separation distance including the antenna and the user’s
body.
Caution
The user is cautioned that changes or modifications not expressly approved by the party responsible for compliance could void the
warranty and user’s authority to operate the equipment.
Warning
Use only Kyocera Wireless Corp. approved accessories with Kyocera Wireless Corp. phones. Use of any unauthorized accessories
may be dangerous and will invalidate the phone warranty if said accessories cause damage or a defect to the phone.
ACN 003 852 444
Kyocera is a registered trademark of Kyocera Corporation. QCP is a trademark of Kyocera Wireless Corp. QUALCOMM is a
registered trademark of QUALCOMM Incorporated. Eudora is a registered trademark of QUALCOMM Incorporated. T9 is a registered
trademark of Tegic Communications, Inc. Other product and brand names may be trademarks or registered trademarks of their
respective owners.
This chapter covers the basic functions of your QCP 2035 phone.
In this chapter
■ Installing the Batterypage 2
■ Charging the Batterypage 3
1Reference Guide for the QCP 2035 Phone
Page 7
Installing the Battery
Before using your QCP 2035 phone, follow the steps below to install the battery.
1.
2.
Installing the Battery
Hold phone face down in palm with a ntenna pointing
down. Place thumb on ridges of battery door. Push down
withyour thumb and slide dooraway from you until itstops
(about 1/2 inch).
Move thumb to side of phone, then slide door off of phone.
3.
6.
Place battery in the phone with metal contacts facing down
and towards the bottom of the phone.
4.If keypad is loose, lay keypad flat inside faceplate.
5
5.Align slots in phone to posts on faceplate, and close
5
4
until latched together.
Hold phone face down in one hand. Align battery door to
grooves on side of phone. Slide battery door on while
pressing down firmly, ensuring that battery door clicks into
place. Check and repeat if battery door is not aligned. Do
not force.
Battery2
Page 8
Charging the Battery
Charging the Battery
Before using your phone, fully charge the battery. Connect the AC Adapter to the
proper jack on the bottom of the phone as shown below, then connect the adapter’s
plug to a wall outlet.
Note
Tip
You must have at least a partial charge in the battery to make or receive calls, regardless of
whether or not the AC Adapter is connected to the phone.
The battery icon is animated as the battery is charging. The battery is fully charged
when the battery icon looks like. You can safely recharge the battery at any
time, even if it has a partial charge.
Turn the phone off before charging the battery with the AC Adapter.
3Reference Guide for the QCP 2035 Phone
Page 9
Chapter 2
Getting Started
This chapter covers the basic functions of your QCP 2035 phone.
In this chapter
■ Getting Startedpage 2
■ Getting to Know Your Phonepage 3
■ Screen Iconspage 4
■ Menuspage 5
■ Basic Functionspage 6
Getting Started1
Page 10
Getting Started
Getting Started
Press the Send/Talk key
to start or answer a call.
Press the Select key to
select Menu from the
home screen, or to select
a menu item or option
from other screens.
Press the End/Power key
to turn the phone on or
off, end a call, or return to
the home screen.
2Reference Guide for the QCP 2035 Phone
Page 11
G
Getting to Know Your
etting to Know Your Phone
Phone
Jack for Hands-free headset (sold
1
separately).
2
Home screen. Pressto select Menu.
Clear key erases the last character in text
3
entry, or returns to the previous menu.
Navigator key adjusts volume when in a
4
call; scrolls up, down, left, or right
throughlistsandmenus; and positions the
cursor during text entry.
5
Send/Talk key starts or answers a call.
Use the keypad to enter numbers, letters,
6
or symbols. Press and holdto call
your voicemail number.
7
Shift key changes case in text entry.
Extend the antenna to make or answer a
8
call. Push in the antenna when the phone
is not in use.
9
Select key selects a menu item or option.
End/Power key turns on and turns off the
10
phone, ends a call, or returns to the home
screen.
11
Space key enters a space during text
entry.
0keycycles through word choices during
12
text entry using T9
Jacks for AC Adapter (included) and data
13
cable (sold separately).
®
Text Input.
8
1
2
3
9
4
5
10
6
7
11
12
13
Getting Started3
Page 12
Screen Icons
Screen Icons
The following icons may appear on your phone screen:
The phone is operating in CDMA digital mode.
The phone is receiving a signal. You can make and receive calls.
The phone is not receiving a signal. You cannot make or receive calls.
A call is in progress.
The alarm clock is set.
The phone ringer is silenced. The phone vibrates or lights up instead of ringing.
The phone is outside of its home area.
You have a text message, voice mail, or page.
Enhanced CDMA voice privacy is on, if available from your service provider. This
icon also indicates when you are in a secure web browser session.
The battery is fully charged. The more black bars you see, the greater the charge.
Pressup.
Pressdown.
Press.
Pressto select an item.
Enter text using T9 Text Input rapid text entry.
®
Enter text using normal alpha text entry.
Enter symbols.
Enter numbers.
4Reference Guide for the QCP 2035 Phone
Page 13
Menus
Menus
To view any of these menus from the home screen, pressto select Menu. Pressto select
a menu option. Pressright or left to select a different menu.
■Extras
Web Browser
Contacts
■View All
■Add New
■Find Name
■Speed Dial List
■Business List
■Personal List
■Information
■Messaging
■Accessories
Tools
■Alarm Clock
■Tip Calculator
■Calculator
■Countdown
■Stopwatch
■Brick Attack
Recent Calls
■Recent Calls
Settings
■Silence All
■Keyguard
■Sounds
■Display
■Security
■Call Information
■Network
Messages
■Voice
■Text InBox
■Net Alerts
■Filed
■Erase Msgs
■Msg Settings
Phone Info
■Phone Number
■Roaming/Service Status (shown
only if you are roaming)
Getting Started5
Page 14
Basic Functions
Using menus
■From the home screen, pressto select Menu,thenpressleftorright
to see menus. (To change the appearance of your menus, see “Display” on page
26).
■Pressto select a menu or menu item.
■Once you have selected a menu, pressup or down to scroll through the
menu items.
■Pressto return to the top level of the current menu.
■Presstoreturntothehomescreen.
■In this guide, 3 tells you to select an option from a menu. For example,
Menu
3 Settings means select Menu,thentheSettings menu.
Basic Functions
This document describes the QCP 2035 trimode phone by Kyocera, with CDMA
digital service at 800 MHz and 1900 MHz, and analog service at 800 MHz.
Turning on the phone
■Press. ¤ and the home screen appear when the phone is turned on and is
readyto make or receivea call. Additional icons mayappear, depending on your
service area.
Turning off the phone
■Hold downuntil “Powering off” appears (about three seconds).
Finding your phone number
From the home screen, select Menu 3 Phone Info. Your phone number appears.
Making a call
1. Extend the antenna.
2. Enter the phone number.
3. Press.
Ending a call
■Press.
Answering a call
■Press.
6Reference Guide for the QCP 2035 Phone
Page 15
Silencing the ringer or alert
■To silence the ringer or stop the vibration alert during an incoming call, press
. Pressto answer the call.
Basic Functions
Tip
To silence all sounds, see “Silence All” on page 25.
Muting and unmuting a call
You can turn mute on during a call so that you can hear everything your caller is
saying, but they cannot hear you.
■To turn Mute on during a call, pressto select Mute from the bottom of the
screen.
■
If you do not see Mute at the bottom of the screen, pressto go back to the home
Note
screen. Mute appears at the bottom of the home screen.
■To turn Mute off during a call, pressto select UnMute from the bottom of
■To enable SmartSound, the feature that automatically adjust the earpiece
volume based on the amount of noise around you or the other person’s voice
volume level:
1. Place a call from a quiet environment.
2. During the call, pressup or down to set the volume to a comfortable
level.
When the call is finished:
1. Select Menu 3 Settings 3 Sounds 3 Smart Sound.
2. Select one of the following:
■ Enabled—Adjusts the volume automatically. The volume you have just
set is used as a baseline. You can manually adjust the volume during a
call.
■ Disabled—Keeps the volume level the same unless you manually adjust
it using.
3. Pressto save the setting.
Getting Started7
Page 16
Basic Functions
Locking the keypad
■To protect your phone from accidental keypresses when a call is not in progress,
pressup and hold until the message appears: “Keypad guard is active.
Press 123 to unlock.”
■For more keypad guard options, see “Turning keyguard on” on page 25.
Unlocking the keypad
■Press33in this order.
8Reference Guide for the QCP 2035 Phone
Page 17
Chapter 3
Calling
Your QCP 2035 phone contains many calling features.
In this chapter
■ Speed dialing and 1-Touch Dialingpage 10
■ Working with the Recent Calls listpage 11
■ Entering pauses in numberspage 13
Calling9
Page 18
Speed dialing and 1-Touch Dialing
Speed dialing and 1-Touch Dialing
Speed dialing and 1-Touch Dialing allow you to quickly dial stored phone numbers.
Speed dialing
To call a number from the home screen using speed dialing, enter the speed dialing
location and press.
Setting a speed dialing location
A speed dialing location is the number or numbers that you enter to speed dial a
phone number.
1. Open a saved contact card. (See “Opening a saved contact card” on page 16).
2. Pressdown to select the phone number to assign a speed dialing location
3. Pressto select the phone number. A list of options appears.
4. Select Speed Dialing.
5. Select a speed dialing location.
Note
6. A message appears: “[Contact] Saved as speed dial [location].”
Jane
Saved as
speed dial 5.
The speed dialing location “1” is reserved for your voicemail number.
Removing a speed dialing location
1. From the home screen, select Menu 3 Contacts 3 Speed Dial List.
2. Pressto select the speed dialing location.
3. Pressto select the phone number t o remove.
4. Select Speed Dialing.
5. Choose a speed dialing location and pressright to select Remove.
6. Press.
Calling your voicemail number
■From the home screen after receiving a notification, press and hold your
voicemail speed dialing number. (is the default.)
-orPressto select Voice from the bottom of the screen.
■To learn how to change the phone number assigned to, see “Changing
your voicemail number” on page 38.
10Reference Guide for the QCP 2035 Phone
Page 19
1-Touch Dialing
1-Touch Dialing allows you to call a speed dialing number quickly without pressing
.
To call a number using 1-Touch Dialing, enter the speed dialing location and hold
down the the last number for approximately 1 1/2 seconds. For example, if the
speed dialing number is 15, press, then press and hold.
The Recent Calls list shows the last 15 incoming and outgoing calls. Recentcalls are
shown with the type of call and the phone number or contact name.
Recent Calls
a`cb
Types of calls
Call types are indicated by the following icons. Some call types may not be available
on all phones. Check with your service provider.
Jane
555-1212
John
Office
Call to
Call from
Three-way call
Call waiting
Missed call
Calling11
Page 20
Working with the Recent Calls list
Viewing the Recent Calls list
1. From the home screen, select Menu 3 Recent Calls.
2. Pressdown to scroll through the list of calls,and pressto select a call
entry.
3. Pressright or left to scroll through the options at the bottom of the screen:
■Save New—Savesthephonenumberasanewcontact.See“Saving a phone
number” on page 15.
■Add to—Allows you to add the phone number to an existing contact card.
See “Editing a contact card” on page 16.
■Time—Displays the time, date, and duration of the call.
■Number—Displays the phone number called.
4. Pressto select an option.
Note
If the number has been saved as “secret,” you will need to enter your four-digit lock code to
view, edit, or call the number. For more information about making a phone number secret,
see page 15.
Dialing from the Recent Calls list
1. From the home screen, select Menu 3 Recent Calls.
2. Select the call entry in the list and press.
-orSelect the call entry in the list and pressto display the call detail. Press
to call the number.
Working with call types
Call waiting
When you are on a voice call and another call comes in, you will hear a short beep
for the first call. No sound is heard for additional calls.
■Pressto put your first caller on hold and answer the call.
■If you ignore the alert, the call will go to voicemail.
Three-way calling
If this feature is available from your service provider, you may conduct three-way
calls.
1. Pressto put your first caller on hold.
2. Dial the second number.
3. Pressagain to conduct the three-way call.
12Reference Guide for the QCP 2035 Phone
Page 21
Entering pauses in numbers
You can include apause in aphone number. A timed pausecauses the phone to stop
dialing for two seconds. A hard pause causes the phone to stop dialing until you
pressto select Release.
When you save the phone number of an automated service such as voicemail, you
may include a pause where you would be required to select an option or enter a
password. For example, you could enter a phone number, then a pause, then a
voicemail extension or calling card number.
1. Enter the first portion of the phone number.
2. Pressright through the list of options at the bottom of the screen.
3. Pressto select a type of pause.
■Awill appear in the phone number for a timed pause.
■Awill appear in the phone number for a hard pause.
Entering pauses in numbers
4. Enter the remaining numbers.
Calling13
Page 22
Chapter 4
Contacts
Use your phone’s Contacts directory like a set of phone index cards to store
information about a person or company. The Contacts directory stores virtual
contact cards, each of which can include one name, up to six phone numbers, two
street addresses, two URLs, and a note. You can also set up a speed dial number.
You can classify each phone number as work, home, mobile, pager, or fax.Phone
numbers and cards can be set up as secret, so you can only access them with a
security code.
Tip
If you have the Connectivity Toolkit Contacts Manager software (sold separately) and data
cable, you can download phone book entries from your computer to the Contacts directory
on your phone.
Before using the Contacts directory, see “Entering letters, numbers, and symbols”
on page 17.
In this chapter
■ Working with contact cardspage 15
■ Entering letters, numbers, and symbolspage 17
14Reference Guide for the QCP 2035 Phone
Page 23
Working with contact cards
Saving a phone number
1. From the home screen, enter the phone number you want to save.
2. Pressto Save New.
Working with contact cards
Tip
To add to an existing contact, select Add to... after you enter the number. Select the contact
youwanttoaddto,thenproceedtostep4.
3. Enter a name for the contact. If you need to know how to use the keypad to enter
letters, seepage17.
4. Presstwice to Save. A message appears: “Contact Successfully Saved!”
-orPressto Save.
Pressright, then pressto select Options.
Pressup or down to select an option from the list:
–Save—Save information and return to the home screen.
–Number Type—Select work, home, mobile, pager,orfax.
–Speed Dial—Select a speed dial location from the list.
–Classify Contact—Classify the contact as business or personal.
–Secret—Select Yes to lock the phone number. If a phone number is
locked, you must enter your four-digit lock code to view, edit or call the
number. Select No to leave the number unchanged.
–PrimaryNumber—Classify this number as the primary number for the
contact.
Saving a phone number from the Contacts directory
1. From the home screen, select Menu3 Contacts 3 Add New.
2. Select Phone Number.
3. Enter the phone number up to as many digits as will fit on the screen.
4. Select Next.
5. Enter a name for the contact. If you need to know how to use the keypad to enter
letters, seepage17.
6. Pressto Save.
-or-
■Pressright, then pressto select Options.Foralistofoptions,see
page 15.
Contacts15
Page 24
Workingwithcontactcards
7. If finished, pressto select Save. A message appears: “Contact Successfully
Saved!”
8. If you want to continue entering information, select another option.
Opening a saved contact card
1. From the home screen, select Menu 3 Contacts.
-orFrom the home screen, pressdown to view all contacts.
2. Find the contact you want by selecting either View All or Find Name.
3. Pressto select the contact card you want.
Editing a contact card
1. From the home screen, select Menu 3 Contacts.
2. Find the contact you want to edit by selecting either View All or Find Name.
3. Pressto select the contact card you want to edit.
4. Select Options to edit the entire contact card
-orSelect the specific information (such as the phone number) you want to edit.
5. Enter the new information.
6. If finished, pressto select Save.
Erasing information from a contact card
1. From the home screen, select Menu 3 Contacts 3 View All.
2. Pressto select a card.
3. Select Options to edit the entire contact card
-orSelect the specific information (such as the phone number) you want to erase.
4. To erase the entire contact card, select Erase Contact.Toeraseasinglephone
number, address, email address, URL, or note, select Erase [Item].
5. A message appears: “Erase this number?” Select Yes to erase, or No to cancel.
6. A message appears: “Erase the entire contact?” Select No if you only want to
erase the number, or Yes if you want to erase the entire contact.
7. If finished, pressto select Exit.
16Reference Guide for the QCP 2035 Phone
Page 25
Searching the Contacts directory
The Contacts directory lists entries alphabetically. To search, you can look through
a list of all contacts, speed dial entries, or cards of a specific type, or you can enter
thenameyouaresearchingfor.
1. From the home screen, select Menu 3 Contacts.
2. Pressdown to select a search method:
■To look through a list of names, select View All, Speed Dial List, Business
List,orPersonal List.
-or-
■To search for a specific name, enter all or part of the name and select Find
Name. A list of matching names appears.
3. Pressdown until you find the name you want.
■To call the contact, select the number and press.
■To display the full contact card, press.
Entering letters, numbers, and symbols
Calling from the Contacts directory
1. From the home screen, select Menu 3 Contacts 3 View All.
-orFrom the home screen, pressdown to view all contacts.
2. Pressto select a name from the list.
3. Select the number to call and press.
Entering letters, numbers, and symbols
You can enter letters, numbers, and symbols in a contact card. The default text entry
mode is.
■To enter spaces between words, press.
■To move the cursor, pressright or left.
■To erase characters, press.
Changing cases
■Pressonce to capitalize the next letter. Aappears.
■Presstwice to capitalize every letter. Aappears. Pressagain to
return to normal text entry mode.
■Pressthree times to capitalize the first letter of each sentence. A
appears. Pressagain to return to normal text entry mode.
Contacts17
Page 26
Entering letters, numbers, and symbols
Changing text entry modes
1. From the text entry screen, pressto highlight the options at the bottom of
the screen.
2. Pressrightto find the current text entry mode, and pressto select it.
3. A list of text entry modes appears. Pressto select a text entry mode.
Usingnormal text entry
normal text entry allows you to enter text using one keypress per letter.
Press key once to enter an “a”
Press key twice to enter an “b”
Press key three times to enter a “c”
Press key four times to enter a “2”
■Two seconds after you choose a character or number, the cursor moves one
space to the right.
■The first letter,and the first letter aftera space or punctuation character, is upper
case.
Normal text entry example
The following steps describe how to enter the name “Jane”:
1. To enter a “J”, pressonce.
2. To enter an “a”, pressonce.
3. To enter an “n”, presstwice.
4. To enter an “e”, presstwice.
Usingrapid text entry
®
Tegic T9 rapid text entry mode allows you to enter text quickly. For example, to
enter the word “how,” press keys
suggests words as you type.
■Waituntil you havetyped the entire word before checking the screen to see if the
word shown is correct.
■Pressto see alternate word choices.
■Once you see thecorrect word, pressrightorto movethe cursor and
continue entering text.
■For more instructions on how to use Tegic T9 rapid text entry, go to
www.tegic.com.
33in this order. The software
18Reference Guide for the QCP 2035 Phone
Page 27
Entering letters, numbers, and symbols
Rapid text entry example
®
The following steps describe how to enter the name “Jane”:
Tip
Wait until you have t yped the entire word before checking the screen to see if the word
shown is correct. In the example below, the word “Jane” will not appear immediately ; look at
the keypad, not the phone screen, as you enter letters.
1. When you are in the text entry screen, select T9 rapid text entry mode. (See
“Changing text entry modes” on page 18).
2. Make sureappears next toat the bottom of the screen. If it does not
appear, pressthree times.
3. Pressonce. The letter “k” appears.
4. Pressonce. The first letter changes to a “l” and the letter “a” appears next
to it.
5. Pressonce.Thefirst letter changesto a “j”, the second letter remainsan “a,”
and the letter “n” appears next to it.
6. Presstwice. The letter “e” appears.
Enteringsymbols
1. From the text entry screen, pressto highlight the options at the bottom of
the screen.
®
2. Pressright to the text entry mode you are currently using.
3. Pressto select the mode.
4. Pressdown through the list of modes.
5. HighlightSymbols, then pressto select it.
6. Pressdown through the list. Each character is matched to a number key.
Press the number key corresponding to the symbol you want to use. For
example, to enter a comma, press.
7. To exit the list without entering a symbol, press.
Symbol entry example
The following steps describe how to enter an apostrophe after the name “Jane”:
1. After you have entered the name “Jane,” pressto highlight the text entry
mode you are currently using.
2. Pressagain to display a list of text entry modes.
3. Pressdown through the list and selectSymbols.
4. A list of symbols appears. Pressto select the apostrophe.
Contacts19
Page 28
Entering letters, numbers, and symbols
5. An apostrophe will be inserted after the “e” in “Jane.” To continue entering text,
follow the steps in “Normal text entry example” on page 18.
Note
After entering a symbol, the phone automatically returns to the text entry mode you were
previously using.
Enteringnumbers
The number setting allows you to enter numbers using the n umber keys.
■Press the key once for each number.
■To enter numbers inmode, see page 18.
Number entry example
The following steps describe how to enter the numbers “567”:
1. From the text entry screen, pressto highlight the current text entry mode.
2. Pressagain to display a list of text entry modes.
3. Pressdown through the list and selectNumbers Only.
4. Press33 in this order.
Changing language and entering special characters
Your phone may support English, French, or Spanish languages. If you select
English, enter theletters printed on the keys. If you select another language, you can
also enter letters with other marks.The special characters corresponding to each key
are shown here:
20Reference Guide for the QCP 2035 Phone
Page 29
French
Spanish
Entering letters, numbers, and symbols
A ÀÂBCÇ 2
DEËÈÉÊF3
GHIÏÎ4
MNOԌ6
TUÜÚV8
A Á BC2
DEÉ F3
GHIÍ 4
MNÑ O Ó 6
TUÜÚV8
Selecting a language
1. From the home screen, select Menu 3 Settings 3 Display 3 Language.
2. Select the language from the list and press.
3. Press the appropriate keys to enter special characters.
Contacts21
Page 30
Chapter 5
Settings
Changing the settings on your phone allows you to customize features such as the
type of ringer you hear, the volume of the key beeps and ringer, and your phone’s
display.
In this chapter
■ Silence Allpage 25
■ Keyguardpage 25
■ Soundspage 25
■ Displaypage 26
■ Securitypage 26
■ Call Informationpage 28
■ Extraspage 30
■ Accessoriespage 31
22Reference Guide for the QCP 2035 Phone
Page 31
The Settings menu includes the following options.
Silence All
■No, normal
■Yes, vibe only
■Yes, lights only
■Information
Keyguard
■Guard Now
■15s auto-guard
■30s auto-guard
■1m auto-guard
■Auto-guard off
■Information
Sounds
■Call Ring/Vibe
■Ringer Volume
■Ringer Type
■Roam Ringer
■Key Beep Volume
■Earpiece Volume
■Key Beep Length
■Missed Call Alert
■Smart Sound (for more information, see page 5.)
■Key Beep Sound
■Business Call Ring
■Personal Call Ring
■Minute Alert
Display
■Backlighting
■My Banner
■Auto-Hyphenation
■Language
■Time/Date Format
■Main Menu View
Settings23
Page 32
Security (you must enter your four-digit lock code to access these menus)
■Lock Phone Use
■Limit Calls Out
■Change Lock Code
■Erase All Contacts
■Erase Recent Calls
■Phone Reset
Call Information
■Recent Calls Timer
■All Calls Timer
■Browser Timer
Network
■Digital or Analog
■Roam Option
■Roam/Srvc Alert
■Privacy Alert
■Data/Fax Calls In
Extras
■1-Touch Dialing
■Browser Prompt
Messaging
■Voicemail Number
■Auto-Erase Text
■Voicemail Alert
■Page Alert
■Message Alert
■Internet Alert
Accessories
■Power Backlighting
■Headset Ringing
■Car Auto-Answer
24Reference Guide for the QCP 2035 Phone
Page 33
Silence All
You can silence all phone sounds, including the ringer and all alerts, while leaving
the phone on. You can replace the sounds by setting the phone to vibrate or light up
and flash.
1. Select Menu 3 Settings 3 Silence All.
2. Highlight and select one of the options. (Normal turns on the ringer.)
3. Pressto save your selection.
Keyguard
The keyguard locks your keypad to protect your phone against accidental
keypresses and accidental calls when the phone is turned on and a call is not in
progress. Keyguard does not prevent you from answering or silencing an incoming
call.
Silence All
indicates the phone is in Silence All mode.
Turning keyguard on
1. Select Menu 3 Settings 3 Keyguard.
2. Highlight one of the locking options and pressto save:
■Guard Now—Locks the keypad immediately.
■15s auto-guard—Locks the keypad if no keys are pressed for 15 seconds.
■30s auto-guard—Locks the keypad if no keys are pressed for 30 seconds.
■1m auto-guard—Locks the keypad if no key is pressed for one minute.
■Auto-guard off—Unlocks the keypad and returns it to normal.
Tip
To turn keyguard on quickly from the home screen, pressup and hold for several
seconds.
Turning keyguard off
1. Press33in this order.
Sounds
You may change the alert sounds your phone makes.
■Select Menu 3 Settings 3 Sounds, then the setting you want. For a list of
options, see page 23. For information about automatic volume adjustment, see
“To adjust the volume” on page 5.
Settings25
Page 34
Display
Display
You may change the appearance of your phone’s screen.
1. Select Menu 3 Settings 3 Display.
2. Pressdown to scroll through the list of options, and pressto select
an option:
■Backlighting—Allows you to set the amount of time in which the
backlighting will be active after a keypress. Select from the following
options:
■ Disabled—Phone does not light up.
■ 10 seconds—Phone lights up for 10 seconds after a call.
■ 30 seconds—Phone lights up for 30 seconds after a call.
■ 10 sec. & in call—Phone lights up for 10 seconds after a call, and lights up
during a call.
■ 30 sec. & in call—Phone lights up for 30 seconds after a call, and lights up
during a call.
■My Banner—Allows you to customize what is displayed on the home
screen.PresstoselectEditfrom the optionsat the bottomof the screen
to change what is currently displayed. If you need to know how to use the
keypad to enter letters, seepage17.
Security
■Auto-Hyphenation—The phone automatically enters hyphens when you
enter a phone number.
■Language—Allows you to choose the language displayed on your phone.
■Main Menu View—Allows you to change the appearance of the menus you
see when you select Menu from the home screen. Select from the following
options:
■ Small Icons—Menu icons are displayed as small icons.
■ Large Icons—Menu icons are displayed as large icons. Pressleft or
righttoscrolltoothermenus.
■ List Menus—Menu icons are displayed in a list. Pressup or down
to scroll through the list.
You must enter your four-digit lock code (typically 0000 or the last 4 digits of your
phone number) to set any of the options on the Security menu.
26Reference Guide for the QCP 2035 Phone
Page 35
Locking and unlocking the phone
You can lock your phone to prevent unauthorized access to it. When you lock your
phone, you can only call a number set up as an emergency number, a service
provider number, or a priority number. You can still receive incoming calls.
■Select Menu 3 Settings 3 Security 3 Erase All Contacts. Select an option:
•No—Contacts are unchanged.
•Yes—Erases all contacts. A message appears: “Erase ALL contacts?” Select
No to cancel or Yes to erase all contacts.
Erasing recent calls
■Select Menu 3 Settings 3 Security 3 Erase Recent Call. Select an option:
•No—Leaves the Recent Calls list unchanged.
Settings27
Page 36
Call Information
•Yes—Erases all recent calls. A message appears: “Erase ALL recent calls list
entries?” Select No to cancel or Yes to erase all recent calls.
Resetting the phone
■Select Menu 3 Settings 3 Security 3 Phone Reset. Select an option:
•No—Cancels and returns you to the Security menu.
•Yes—Resets the phone. A message appears: “Reset ALL phone settings?”
Select No to cancel or Yes to reset the phone.
Note
Your four-digit lock code, Recent Calls timer, Contacts directory, Text InBox and Text
OutBox contents, and service programming are not reset when you reset your phone.
Call Information
This setting allows you to view information about calls and alerts.
Recent Calls Timer
This timer displays the total numberand duration ofrecent calls you have made and
received. Pressto select Reset. This resets the timer to zero.
All Calls Timer
This timer displays the total number and duration of all calls you have made and
received. You cannot reset this timer.
Browser Timer
This timer displays the total duration of data calls you have made. Press Reset to
reset the timer to zero.
Network
Use this setting to view or change options such as roaming and privacy alerts. Some
settings may not be available on all phones.
Digital or analog mode
1. Select Menu 3 Settings 3 Network 3 Digital or Analog.
2. Pressto select an option:
•Automatic—Automatically switches the phone between digital and analog.
•Analog only—Sets the phone to work in analog mode only.
•Analog call—Forces a call into analog mode for the duration of the next call.
•Digital only—Sets the phone to work in digital mode only.
28Reference Guide for the QCP 2035 Phone
Page 37
Roam Option
This setting determines which signals your phone will accept.
1. Select Menu 3 Settings 3 Network 3 Roam Option.
2. Pressto select an option:
•Automatic (recommended setting)—Accepts any system the phone service
provides.
•No Roaming—Prevents you from making or receiving calls outside of your
home service area.
Roam/Service Alert
Use this setting to have the phone alert you when you roam outside of your home
service area.
1. Select Menu 3 Settings 3 Network 3 Roam/Srvc Alert.
2. Pressto select an option:
•Disabled—You are not alerted if you roam outside your home service area.
•When no service—Alerts you with three tones, decreasing in intensity,
when service is lost. When service is acquired again, you will hear three
tones in increasing intensity.
•On roam change—Alerts you with two tones, decreasing in intensity, when
roaming service is acquired. When home area service is acquired again, you
hear two tones, increasing in intensity.
•On any change—Alerts you with three increasing tones if there is a change
in roaming service or three decreasing tones if the phone loses service.
Network
Settings29
Page 38
Extras
Privacy Alert
1. Select Menu 3 Settings 3 Network 3 Privacy Alert.
2. Pressto select an option:
•Enabled—Plays an audible alert whenever enhanced privacy is lost or
regained and a call is in progress.
•Disabled—No alerts are used.
Note
An alert message always shows on the screen, regardless of these settings.
Data/Fax Calls In
These settings tell the phone how to handle voice and data calls.
1. Select Menu 3 Settings 3 Network 3 Data/Fax Calls In.
2. Pressto select an option:
•Voice Only—Allows only voice calls.
•Fax, next call—Sets the phone to fax mode for the next incoming call or the
•Data, next call—Sets the phone to data mode for the next incoming call or
•Fax, until off—Forces the phone into fax mode until the phone is turned off.
•Data, until off—Forces the phone into data mode until the phone is turned
Extras
next ten minutes.
the next ten minutes.
off.
These settings allow you to program various options.
1-Touch Dialing
You may turn 1-Touch Dialing off and on from this setting.
1. Select Menu 3 Settings 3Extras 31-Touch Dialing.
2. Pressto select an option:
•Disabled—1-Touch Dialing is turned off.
•Enabled—1-Touch Dialing is turned on. To use 1-Touch Dialing to make a
call, see “1-Touch Dialing” on page 11.
Browser Prompt
You may receive a prompt whenever you attempt to start or exit the browser.
1. Select Menu 3 Settings 3Extras 3Browser Prompt.
2. Pressto select an option:
30Reference Guide for the QCP 2035 Phone
Page 39
•At Start—You are prompted when you start the browser.
•At End—You are prompted when you exit the browser.
•Both—You are prompted when you start the browser and when you exit the
browser.
•No Prompts—You do not receive any prompts.
Messaging
For detailed information on how to send, retrieve, and store messages, see the
Messages chapter, beginning on page 32.
Accessories
Your phone comes with several features for additional convenience.
Power Backlighting
Messaging
This allows backlighting to always remain on when external power, such as an AC
Adapter, is used with the phone.
Tip
The phone will not charge as quickly and a full charge may not be achieved if Power
Backlighting is set to Always On. For optimal performance while charging the phone, set
Power Backlighting to Normal.
1. Select Menu 3 Settings 3 Accessories 3Power Backlighting.
2. Select Normal to keep the default setting, or Always on to keep backlighting on
when external power is used with the phone.
Headset Ringing
When a headset is attached to the phone, you may choose to have alert sounds come
out of either the phone or the headset.
1. Select Menu 3 Settings 3 Accessories 3Headset Ringing.
2. Select Out of phone to have the alerts come out of the phone, or Out of headset
to have alerts come out of the headset.
Car Auto-Answer
Ifyour phone is attachedtoa portable Hands-free Car Kit (soldseparately),you may
set it to answer an incoming call after 5 seconds.
■Select Menu 3 Settings 3 Accessories 3 Car Auto-Answer 3 After 5 seconds.
Settings31
Page 40
In this chapter
Chapter 6
Messages
The Messages menu options allow you to send, receive, store, and erase messages,
select options for delivering messages, and select from a variety of alert types.
In this chapter
■ Sending messagespage 34
■ Message delivery optionspage 36
■ Erasing messagespage 37
■ Troubleshooting Messagespage 39
32Reference Guide for the QCP 2035 Phone
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General information about messages
General information about messages
■New, unread messages are stored in your Text InBox and are bold.
■Once you have read a message, you can save it to your Filed folder,eraseit,or
leaveitinyourText InBox.
■Once you have sent or scheduled a message, it is stored in your Text OutBox.
Retrieving messages
Checking voicemail
When a text message, page, or voicemail is received,appears on your phone
screen.flashes if the message, page, or voicemail is marked “Urgent.” If a
message is received while you are in a call, a screen displays the number and type
of new message. When you are finished with your call, you can retrieve messages in
anyofthefollowingways:
■From the home screen, pressto select the type of message (Voice or Text)
from the bottom of the screen.
Note
•Voice—Calls your voicemail number.
•Text—Opens your Text InBox. You can view the text message as well as a
callback number, if available.
New Messages:
2 V oicemail
1 T e xt
VoiceText
-orFrom the home screen:
■Press and holdto call your voicemail number.
■
A voicemail number may have been pre-programmed into your phone for your convenience
by your service provider. Check with your service provider.
-or-
■Press3.
-or-
1. Select Menu 3 Messages 3 Voicemail.
2. Press.
Checking text messages
1. From the home screen, select Menu !
Messages33
! Messages !!!! Text InBox.
!!
Page 42
Sending messages
2. Pressup or down to scroll through the list of messages.
3. Pressto read a message.indicates an “Urgent” message.
-or-
1. From the home screen, press. Unread messages are bold.
New Messages:
1 T e xt
Text
2. Pressup or down to scroll through the list of messages.
3. Pressto read a message.indicates an “Urgent” message.
Urgent
Message from
619-555-1212
EraseDone
4. After reading the message, select an option from the bottom of the screen:
■ Erase—See “Erasing messages” on page 37.
■ Done—Returns you to the Text InBox.
■ Save—Saves the message to your Filed folder.
■ Sender—If the sender’s information is available, you can select this
option to save it to the Contacts directory.
■ Reply—If the sender’s address is available, you can reply to them.
■ Forward—If thesender’s address is available, you can forward a message
to them.
Note
Reply and Forward may not be available on all phones. Check with your service provider.
5. Pressto see the message links, which can include a callback number, an
email address, or a URL.
6. If the callback number has been sent with the message, pressagain to
call the number.
Sending messages
■To learn how to enter text, see “Enteringletters, numbers, and symbols” on page
17.
■Scheduled, pending, and sent messages are stored in your Text OutBox.
■If you are sending a message to more than one person, enter a space or a comma
between each phone number or email address.
34Reference Guide for the QCP 2035 Phone
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Sending messages
■If you are sending a message to more than one contact, the phone automatically
inserts a comma between each contact name. The messages are sent one at a
time, once to each addressee.
Note
Usage charges may apply to each message; check with your service provider.
Sending a new message
1. From the home screen, select Menu 3 Messages 3 Send New.
2. Enter the phone number or email address of the person to whom you are
sendingthemessage,orselectContact to see a list of contacts.
3. Pressto select Next.
4. Enter your message and pressto select Next.
5. Pressup or down through the list of options. Pressto select an
option:
■Send Message—Sends the message immediately and saves it in your Text
OutBox.
■Callback Number—Allows you to add a callback number at the end of the
message. See “Adding a callback number to a message” on page 36.
■Priority—Allows you to mark the message Normal or Urgent.
■Send Later—Allows you to schedule delivery of the message. See “Sending
a message at a scheduled time” on page 37.
■Save Message—Saves the message in your Filed folder.
■Exit—Exits without saving.
Tip
IfyouhaveselectedanoptionsuchasCallback Number or Priority, you are returned to
the Options screen. Select another option such as Send Message to send the message.
Sending a preformatted message
1. From the home screen, select Menu 3 Messages 3 Send Preformat.
2. Select from a list of preformatted messages, such as Call me, I’m delayed,orI’ll
be there in 15m.
3. Enter the phone number or email address of the person to whom you are
sendingthemessage,orselectContact to choose a contact name.
4. Pressto select Next.
5. Pressto select Next again, or select an option.
6. Pressup or down through the list of options. Pressto select an
option (see page 35 for options).
Messages35
Page 44
Message delivery options
Sending a saved message
1. From the home screen, select Menu 3 Messages 3 Filed.
2. Pressup or down through the list of messages. Pressto select a
message.
3. Select an option from the bottom of the screen (Erase, Done, or Forward).
4. Enter the phone number or email address of the person to whom you are
sendingthemessage,orselectContact to choose a contact name.
5. Pressto select Next.
6. Pressto select Next again, or select an option from the bottom of the screen.
7. To send your message, pressto select Send Message.
-orPressup or down through the list of options. Pressto select an
option (see page 35 for options).
Message delivery options
Adding a callback number to a message
After creating a message and selecting the Callback Number option, follow these
steps:
■To send your own phone number, pressto select Yes from the options at
the bottom of the screen.
-or-
1. To enter a specific phone number, press, then pressright to select
Other from the options at the bottom of the screen.
2. Enter the phone number.
3. Pressto select Done. Tochangethetextentrymode,see“Changing text
entry modes” on page 18.
-or-
■To have no callback number sent, pressright, then pressto select No
from the options at the bottom of the screen.
Send
619-555-1212
with message?
YesNoOther
36Reference Guide for the QCP 2035 Phone
Page 45
Sending a message at a scheduled t ime
After creating a new or preformatted message (seepage35), you can choose when
to send it. Once you have selected the Send Later option, complete this step:
■Select from a list of options for when to send the message (30 minutes, 1hour, 2
hours, 12 hours, 1day, 2days,or3days). The message is scheduled for delivery
andstoredinyourText OutBox.
Erasing messages
Note
To erase or cancel a scheduled message, see “Erasing a scheduled message” on page 38.
Erasing messages
1. From the home screen, select Menu 3 Messages 3 Erase Msgs.
2. Pressto scroll through the options in the list. Pressto select an
option:
■No—Cancels and returns you to the Messages screen.
■Entire InBox—Erases all messages stored in your Text InBox.
■Old InBox erases read messages stored in your Text InBox.
■Entire OutBox erases all messages stored in your Text OutBox.
3. A message appears: “Erase ALL?” Select Yes to erase messages or No to cancel.
Erasing messages automatically
This setting tells your phone to automatically erase some text messages when it is
low on memory, in order to accept new text messages. (This setting does not affect
voicemail notifications.)
1. From the home screen, select Menu 3 Settings 3Messaging 3 Auto-Erase
Text.
2. Pressto select an option:
■Disabled—Messages are not automatically erased.
■Old InBox—Old, read messages are automatically erased.
Erasing messages one at a time
1. From the home screen, select Menu 3 Messages.
2. Pressdown to scroll through the list.
3. Pressto select the type of messsage you want to erase (Voicemail, Text
InBox,orFiled).
4. Pressto select the message you want to erase.
5. Select Erase from the options at the bottom of the screen to erase the message. A
message appears: “Erase this message?”
Messages37
Page 46
Changing your voicemail number
6. Select Yes to erase the message, or No to cancel.
Erasing a scheduled message
You cannot erase messages already sent. Only messages stored in your Text InBox
with aorcan be erased and delivery cancelled.
1. Select Menu 3 Messages 3 Text OutBox.
2. Pressup or down through the list of messages. Pressto select a
message. Messages are indicated by the following screen icons:
The message is pending and will be sent when possible. You can cancel
W
delivery of the message.
The message is scheduled to be sent at a scheduled time. The message
+
cannot be cancelled.
The message has not been delivered due to rejection by the network or
lack of service.
The scheduled message has been sent to the base station and will be
{
delivered as scheduled. The message cannot be cancelled.
The message has been received by the recipient you have specified.
|
The message has never been sent, or has not been sent since it was last
z
edited. You can cancel delivery of the message.
3. Select Erase from the options at the bottom of the screen to erase the message. A
message appears: “Erase this message?”
4. Select Yes to erase the message, or No to cancel.
Note
You can erase a message from your Text OutBox, shown by +,sothatitisnolongerstored
on your phone, but you cannot cancel delivery of the message.
Changing your voicemail number
You can change the phone number assigned to speed dial location “1” by doing the
following:
■Loud beeps—The phone beeps at a high volume every five minutes until the
message is acknowledged by pressingor, or selecting Ignore
from the bottom of the screen.
Troubleshooting Messages
Memory
If your phone is low on memory or out of memory, you may not be able to receive
new messages.
Low memory
When memory is more than 75% full, a message appears: “WARNING! Memory is
nearly full!”
■Pressto select OK.
-or-
■Pressto clear the message.
Messages39
Page 48
Troubleshooting Messages
■Erase contacts or text messages to free up more memory. See “Erasing
information from a contact card” on page 16 and “If the callback number has
been sent with the message, press again to call the number.” on page 34.
Outofmemory
When memory is completely full, your phone displays a screen such as the
following:
■Erase contacts or text messages to free up more memory. See “Erasing
information from a contact card” on page 16 and “If the callback number has
been sent with the message,press again to call the number.” on page 34.Tohave
old, read messages automatically erased when memory is low, see “Erasing
messages automatically” on page 37.
If you cannot send messages
A message delivery attempt may fail if there is no service or the message is rejected
by the network. If a message cannot be delivered, an alert appears. To clear the alert:
■Pressto select OK from the options at the bottom of the screen.
-or-
■Press.
If the message delivery has failed temporarily, your phone will try to send the
message again later.
40Reference Guide for the QCP 2035 Phone
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Chapter 7
Tools
The Tools menu contains a variety of helpful items.
In this chapter
■ Alarm Clockpage 43
■ Tip Calculatorpage 43
■ Calculatorpage 43
■ Countdown Timerpage 44
■ Stopwatchpage 44
■ Brick Attackpage 44
42Reference Guide for the QCP 2035 Phone
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Alarm Clock
Use the Alarm Clock to set an alert for a specific time. The alert occurs only if the
phone is on.
1.Select Menu 3 Tools 3 Alarm Clock 3 Set.
■Pressup or down to select an hour and minutes.
■Pressleft or right to switch between hours, minutes, and a.m./p.m.
2. Pressto save.
3. When the alarm rings,select Snooze to silence the alarm for 15 minutes, or select
Off to turn off the alarm.
Tip Calculator
1. Select Menu 3 Tools 3 Tip Calculator.
Alarm Clock
2. Enter the amount of your bill and press.
3. Select the amount you want to include as a tip (15%, 18%, 20%, 10%, 5%, 0%,
Other)andpress.
4. Your total bill, including tip, is calculated and displayed.
Calculator
Use the calculator for basic mathematical equations.
1. Select Menu 3 Tools 3 Calculator.
2. Use the keypad to enter numbers.
3. Pressto select mathematical operations.
=Performs the “equals” function.
¸
-Inserts the subtraction character after the last number entered.
+Inserts the addition character after the last number entered.
XInserts the multiplication character after the last number entered.
.Inserts the decimal point after the last number entered.
CClears all numbers entered and displays a zero.
MRDisplays the value currently stored in memory.
M+Adds the displayed digit to the value stored in memory.
MCClears the value currently stored in memory.
±Changes the sign of the displayed number.
Inserts the division character after the last number entered.
Tools43
Page 51
Countdown Timer
Clears one function or one digit from the screen and returns the calculator to digit
entry mode. Hold down to clear all of the digits and operations and display a zero.
Exits the calculator and returns to the home screen.
Countdown Timer
This timer counts down for a specified amount of time. It beeps, using the volume
set for alerts, when that amount of time has elapsed.
1. Select Menu 3 Tools 3 Countdown Timer.
2. Pressto Set.
3. Press up or down to set the hours, minutes, and seconds. To move the cursor,
pressleft or right.
4. Select Start to begin the countdown.
5. Select Stop to pause the countdown.
6. When the alarm rings, pressto silence it.
Stopwatch
1. Select Menu 3 Tools 3 Stopwatch.
2. Select Start to have the stopwatch begin counting.
3. Select Stop to quit counting.
4. Select Reset to set the counter back to zero and have the stopwatch begin
counting again.
5. Presswhen finished.
Brick Attack
1. Select Menu 3 Tools 3 Brick Attack.
2. To start the game, pressto select New.
3. Topausethegame,press,thenpresstoResume.
The goal of this game is to eliminate bricks arranged in levels. To do this, you send
a moving ball upward using a paddle at the bottom of the screen. To move the
paddle, pressleft or right. If an incoming call alert is received, the game is
paused and exited. You can return to play once the incoming call alert is ended. The
game cannot be paused while the phone is off.
44Reference Guide for the QCP 2035 Phone
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Chapter 8
Web Browser
You can use your phone to browse the Internet if you have obtained phone Internet
services from your service provider and if over-the-air Internet access is available in
your area.
Note
You cannot receive inc oming calls while you are in the Web Browser and a data call is in
progress.
In this chapter
■ Starting the Web Browserpage 46
■ Exiting the Web Browserpage 46
■ Web Browser optionspage 46
■ Indicators and alertspage 46
Web Browser45
Page 53
Starting the Web Browser
Starting the Web Browser
■Select Menu 3 Web Browser.
Exiting the Web Browser
■Press.
Note
Usage charges may apply until you exit your Web Browser session by pressing.
Web Browser options
The following options may appear on your screen:
■Home—Returns you to the main Web Browser window, or home page.
■Mark Site—Saves the current location as a bookmark for easy access.
■Bookmarks—Displays a list of your saved web sites.
■Setup
•Show URL—Displays the entire URL.
•Phone.com—Displays information about your Web Browser version.
•Encryption—Do not use this setting unless you are instructed to do so by
your service provider.
•Set UP.Link—Allows you to choose a different web server, if one is
available. You may use this option if you have more than one Web Browser
account, such as one for business and one for personal use.
•Restart—Restarts the Web Browser.
•Reset Browser (not available on all phones)—Clears extra web files out of
your cache. Do not use this setting unless you are instructed to do so by your
service provider.
Indicators and alerts
Web Browser screen indicators
■Theappears in a secure Web Browser session.
■Links are identified with an underline and an arrow:
Your weekend weather
will be warm and sunny,
with highs in the 70s ...
46Reference Guide for the QCP 2035 Phone
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Net Alerts
Indicators and alerts
If your service provider activated Internet services on your phone and you are in an
area that provides over-the-air Internet access, you may receive Net Alerts. These
short messages allow you to quickly access information on the Internet.
Web Browser47
Page 55
Chapter 9
Troubleshooting
In this chapter
■ What is my lock code?page 49
■ How do I lock and unlock the phone?page 49
■ How do I turn my ringer on?page 49
■ How do I change the ringer volume or ringer type?page 49
■ How do I store phone numbers?page 49
■ How do I change my b anner?page 49
■ How do I speed dial?page 49
■ How do I erase recent calls?page 49
■ What do the icons on the top of the screen mean?page 49
■ Myphoneisoutofmemory.WhatdoIdo?page49
48Reference Guide for the QCP 2035 Phone
Page 56
What is my lock code?
The default lock code is usually either 0000 or the last four digits of your phone
number. If you forget your lock code, call your service provider.
How do I lock and unlock the phone?
See “Security” on page 26.
How do I turn my ringer on?
Select Menu 3 Settings 3 Silence All 3 Normal.
How do I change the ringer volume or ringer type?
See “Sounds” on page 25.
How do I store phone numbers?
See “Saving a phone number” on page 15.
How do I change my banner?
Select Menu 3 Settings 3 Display 3 My Banner.Enteryourtextandpress.
HowdoIspeeddial?
Enter the one- or two-digit speed dial number and press.
How do I erase recent calls?
See “Erasing recent calls” on page 27.
What do the icons on the top of the screen mean?
See page 4 for screen icon descriptions.
My phone displayed the message “Reading Info. Please wait ...” when I
turned it on. What does this mean?
Your phone is performing routine maintenance. This normally takes a few minutes.
My phone is out of memory. What do I do?
Erase old messages or contacts. See “Erasing messages” on page 37 and “Erasing
information from a contact card” on page 16.
Troubleshooting49
Page 57
How do I get accessories for my phone?
To shop for phone accessories, visit www.kyocera-wireless.com/store, or call (800)
211-1537 (U.S.A. only) or (510) 683-4004 outside the U.S.A.
Wheretofindhelp
Your service provider’s customer support department may be accessible directly
from your phone when you dial a number such as *611. They can answer questions
about your phone, phone bill, call coverage area, and specific features available to
you (such as call forwarding or voice mail).
For questions about the phone features, refer to the materials provided with your
phone. Visit www.kyocera-wireless.com for the most current materials.
For additional questions, you may contact the Kyocera Wireless Corp. Customer
Care Center as follows:
■Web site: www.kyocera-wireless.com
■Email: phone-help@kyocera-wireless.com
■Phone: (800) 349-4478 (U.S.A. and Canada only) or (858) 882-1400.
Before requesting support, please try to reproduce and isolate the problem. When
you contact the Customer Care Center, be ready to provide the following
information:
■The name of your service provider.
■The actual error message or problem you are experiencing.
■The steps you took to reproduce the problem.
■The phone’s electronic serial number (ESN). To find the ESN, remove the battery
as follows:
a. Hold phone face down with the antenna pointing down.
b. Place your thumb on the ridges of the battery door.
c. Push down with your thumb and slide the battery door away from you until
it stops (about 1/2 inch or 1.27 centimeters).
d. Moveyour thumb to the side of the phone, then slide the battery door off the
phone.
e. Tilt the phone to remove the battery.
f. The ESN is visible after the battery is removed. It should start with “179-” or
“B3-.”
50Reference Guide for the QCP 2035 Phone
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Replace the battery as follows:
a. Extend the antenna.
b. Place the battery into the phone with the metal contacts down.
c. Lay keypad flat inside faceplate.
d. Align slots in phone to posts on faceplate.
e. Close until latched together.
f. Realign the battery door to the grooves on either side of the phone.
g. Slide the door until it clicks into place.
d
a
c
Troubleshooting51
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Glossary
AC
adapter
analog
mode
CDMACode Division Multiple Access, a technology that digitally encodes the sound of
call
forwarding
call waitingA service-provider feature which causes your phone to beep if another call comes in
contacts
directory
digital
mode
domain
name
dual bandAble to operate in two frequencyranges, the 800 MHz band and the1900 MHz band.
dual-modeAble to operate in either CDMA digitalservice or analogcellular service at 800 MHz,
enterTo save information in the phone’s memory. Press keys to enter information.
home
screen
keyguardA feature which can be turned on to protect the phone from accidental keypresses
A cable that connects the phone to a wall outlet and charges the phone battery.
A state in which a phone communicates at 800 MHz and sends voices and key beeps
as analog sounds.
voices and key beeps to ensure callers’ privacy.
A programmable phone option that sends incoming calls to another phone number.
while you are on the phone.
A feature of your phone that works like a set of phone index cards, allowing you to
save phone numbers and other information.
A state in which a phone communicates at 1900 MHz and sends voices and key
beeps as digitally encoded signals instead of analog sounds. See “CDMA.”
The address of a network connection, often in the format server.business.com
and able to switch between digital mode and analog mode.
The screen that appears w hen the phone is first turned on.
when a call is n ot in progress.
lock codeA four-digit sequence (usually 0000 or the last four digits of your phone number)
that lets you restrict access to certain phone numbers or all phone numbers.
menuA list of choices on the phone screen.
menu itemA choice within a menu on the phone screen.
power-sav
e mode
recent
calls list
roamingUsing telephone services outside of the area covered by your home service
service
area
service
provider
52Reference Guide for the QCP 2035 Phone
A low energy consumption state indicated by the message “Power Save Mode.”
Press any key to exit.
A list of phone numbers from recent incoming or outgoing calls, when the phone
number is available.
provider. When you are roaming, the cost of phone calls and level of service may
vary.
An area in which a service provider’s terms of use apply uniformly.
Acompany which providescertain phone services, suchas basic phoneservice, long
distance,call waiting, and three-waycalling. Phones may havetheability to perform
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these functions, but they cannot do so unless the service provider makes them
available.
signal
strength
The degree of radio frequency energy available to the phone. Both weather and
distance affect signal strength. If signal strength is weak, call quality may decrease
or the call may be disconnected.
Silence All
mode
Smart
Sound
A state in which all phone sounds are silenced, including the ringer and alerts. You
can set the phone to vibrate or light up.
A feature which allows the phone toautomatically adjust the earpiece volume based
on the amount of noise around you or the voice volume of the person to whom you
are speaking.
talk timeThe amount of time that you can talk on a wireless phone when the battery is fully
charged.
three-way
calling
A service-provider feature which allows phone calls between three people instead
of two.
trimodeAble to operate in CDMA digital service at 800 and 1900 MHz, and analog cellular
serviceat800MHz.
URLUniform Resource Locator, the address of an Internet location. A URL typically