KONICA MINOLTA QMS magicolor wx User Guide

QMS® magicolor® WX User's Guide

1800444-001B

Trademarks

The following are trademarks or registered trademarks of their respective owners. Other product names mentioned in this manual may also be trademarks or registered trademarks of their respective owners. Registered trademarks are registered in the United States Patent and Trademark Office; some trademarks may also be registered in other countries. QMS, magicolor, and the QMS logo are registered trademarks of QMS, Inc. TrueType/Apple Computer, Inc. Windows/Microsoft Corporation. Xerox/Xerox Corporation. Hammermill/Hammermill. Avery/Avery.

Proprietary Statement

The digitally encoded software included with your QMS printer is Copyrighted © 1997 by QMS, Inc. All Rights Reserved. This software may not be reproduced, modified, displayed, transferred, or copied in any form or in any manner or on any media, in whole or in part, without the express written permission of QMS, Inc.

Copyright Notice

This manual is Copyrighted © 1997 by QMS, Inc., One Magnum Pass, Mobile, AL 36618. All Rights Reserved. This manual may not be copied in whole or in part, nor transferred to any other media or language, without the express written permission of QMS, Inc.

Manual Notice

QMS, Inc. reserves the right to make changes to this manual and to the equipment described herein without notice. Considerable effort has been made to ensure that this manual is free of inaccuracies and omissions. However, QMS, Inc. makes no warranty of any kind including, but not limited to, any implied warranties of merchantability and fitness for a particular purpose with regard to this manual. QMS, Inc. assumes no responsibility for, or liability for, errors contained in this manual or for incidental, special, or consequential damages arising out of the furnishing of this manual, or the use of this manual in operating the equipment, or in connection with the performance of the equipment when so operated.

Typographic Conventions

The following typographic conventions are used in this manual:

Mixed-Case	Text you type, and messages and information
Courier	displayed on the screen
Mixed-Case	Variable text you type; replace the italicized
Italic	word(s) with information specific to your printer or
Courier	computer
UPPERCASE	Information displayed in the printer message
COURIER	window
lowercase italic	Variable information in text
UPPERCASE	File and utility names
	Press the Enter key (PC)

»Note: Notes contain tips, extra information, or important information that deserves emphasis or reiteration.

▲Caution: Cautions present information that you need to know to avoid equipment damage, process failure, or extreme annoyance.

MWARNING! Warnings indicate the possibility of personal injury if a specific procedure is not performed exactly as described in the manual.

ACHTUNG! Bitte halten Sie sich exakt an die im Handbuch beschriebene Vorgehensweise, da sonst Verletzungsgefahr bestehen könnte.

v

Contents

1	Setup
	Introduction ..................................................................................	1-2
	Find a Good Location ..................................................................	1-2
	Unpack the Printer .......................................................................	1-4
	Check Shipment Contents ..........................................................	1-6
	Set up the Printer .........................................................................	1-7

Install the Developer and Toner Cartridges 1-7

Remove the Pressure-Release Pieces 1-12

Install the Cleaning Pad and Oil Bottle 1-14

Install the Waste Toner Pack 1-18

Install the OPC Belt Cartridge 1-20

Fill the Paper Cassette 1-24

Connect the Printer to Your PC and Plug It In 1-26

Install the Printer Driver 1-26

Register the Printer ....................................................................	1-29

2 Printing

Configuring the Windows 95 Printer Driver ..............................

2-2

Setting the Printer Driver Defaults 2-2

Configuring the Printer Driver for the Current Print Job 2-3

Configuring Paper Options 2-4

Configuring Graphics Options 2-8

Configuring Color Options 2-11

Configuring the Windows NT 4.0 Printer Driver .....................

2-14

Setting Document Defaults 2-14

Configuring the Printer Driver through the Windows NT 4.0 Start

Menu 2-15

Configuring the Printer Driver through the Application 2-15

Configuring Page Setup Options 2-16

Configuring Advanced Options 2-20

Configuring Halftone Color Adjustments 2-26

Configuring Device Settings 2-32

Halftone Setup 2-35

Printing on a Network ...............................................................	2-40
Sharing Your Printer with Others for Windows 95 Users 2-40
Sharing Your Printer with Others for Windows NT 4.0 Users 2-41
Sharing Someone Else's Printer 2-43
Refilling the Media Cassette .....................................................	2-44
Using the Manual Feed Tray .....................................................	2-47
Printing on Different Types of Print Media ..............................	2-49
Printing Transparencies 2-49
Printing Labels 2-49
Printing on Letterhead or Other Preprinted Media 2-50
Printing on 3-Hole or Other Pre-punched Media 2-50
Printing Envelopes 2-50
Printing on Thick Paper Stocks 2-50
More About Print Media ............................................................	2-51
Print Media Sizes, Imageable Regions, and Margins 2-51
Print Media Types, Weights, and Recommended Brands 2-54
Print Media Storage 2-54
Preventing Media Jams .............................................................	2-55
Preventing Envelope Jams 2-56

ii	QMS magicolor WX User's Guide

	Cancelling a Print Job ...............................................................	2-56
3	Control Panel
	Introduction ..................................................................................	3-2
	About the Control Panel ..............................................................	3-3
	The Message Window 3-3
	The Control Panel Indicators 3-3
	The Function Keys 3-5
	Printer Configuration ...................................................................	3-6
	The Configuration Menu 3-7
	Accessing the Configuration Menu 3-8
	Selecting Configuration Menu Options 3-8
	Setting the Message Window Language 3-9
	Setting Energy Conservation 3-10
	Setting the Media Source 3-10
4	Printer Options
	Available Options and Accessories ...........................................	4-2
	Sheet Feeder .................................................................................	4-2
	The Envelope Cassette ................................................................	4-6
	Installing the Envelope Cassette 4-6
	Removing and Replacing the Controller Board ......................	4-10
	Removing the Controller Board 4-10
	Replacing the Controller Board 4-11
	Single In-Line Memory Modules (SIMMs) ................................	4-13
	Updating System Software ........................................................	4-16
	Troubleshooting 4-17
	Updating the Windows 95 Printer Driver .................................	4-17
	Updating the Windows NT 4.0 Printer Driver ...........................	4-19

Contents

iii

5	Maintenance
	Preventive Maintenance ..............................................................	5-2
	General Tips for Extending Printer Life 5-2
	Preventive Maintenance Procedures 5-2
	About Consumables ....................................................................	5-3
	Consumable Life 5-3
	Ordering Consumables 5-4
	Storing Consumables 5-4
	Replacing Consumables .............................................................	5-5
	Replacing a Toner Cartridge 5-5
	Replacing a Developer Cartridge 5-9
	Replacing the OPC Belt Cartridge 5-14
	Replacing the Cleaning Pad and Oil Bottle 5-18
	Replacing the Waste Toner Pack 5-23
	Cleaning the Printer ..................................................................	5-25
	Guidelines for Cleaning the Printer 5-25
	Cleaning the Charger Unit, the Precharger Unit, and the AC-
	Charger Unit 5-26
	Cleaning the Rollers 5-34
	Cleaning the Exterior of Your Printer 5-41

6	Repacking the Printer
	Introduction ..................................................................................	6-2
	Remove Cables and Cassette(s) ................................................	6-2
	Remove the Toner and Developer Cartridges ..........................	6-3
	Remove the Fuser Unit and Oil Bottle .......................................	6-4
	Replace the Fuser-Roller Pressure-Release Pieces .................	6-7
	Remove the OPC Belt Cartridge ...............................................	6-10
	Remove the Waste Toner Pack ................................................	6-12
	Repack the Printer .....................................................................	6-12

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7	Troubleshooting
	Miscellaneous Problems .............................................................	7-2
	Blank Pages ..................................................................................	7-3
	Only a Partial Page Prints ...........................................................	7-3
	Not All Pages Print .......................................................................	7-4
	Print Quality Problems ................................................................	7-4
	Generally Poor Print Quality 7-4
	Specific Print Quality Problems 7-4
	Changing Print Density 7-10
	Printer Status Messages ...........................................................	7-11
	Clearing Status Messages 7-16
	Service Call Messages 7-17
	Clearing Media Jams .................................................................	7-18
	Clearing Misfeed Jams 7-18
	Clearing Inner Jams 7-21
	Clearing Outer Jams 7-27
	If the Media Jam Message Stays On 7-32
	Reseating the Drum ...................................................................	7-32
	Installing the Printer Driver Manually .......................................	7-34
	Placing a Service Call ................................................................	7-36

A QMS Customer Support

Sources of Support .....................................................................	A-2
Your QMS Vendor A-2
Your Application Vendor A-2
Q-FAX A-2
The QMS Corporate Bulletin Board System A-3
CompuServe A-3
Internet A-3
QMS Customer Response Center (CRC) A-4
QMS World-wide Offices ............................................................	A-5

Contents

v

B Technical Specifications

Print Engine Specifications ........................................................	B-2
Controller Specifications ............................................................	B-3
Environmental Requirements .....................................................	B-3
Print Media and Consumables ...................................................	B-4
Printer Options ............................................................................	B-4
Centronics Parallel Cable Specifications ..................................	B-4
Centronics/1284 Parallel Pinouts B-4
Notices ..........................................................................................	B-6
Energy Star Compliance B-6
FCC Statement B-6

Laser Safety B-7

Canadian Users Notice B-7

International Notice B-8

Warranty Considerations B-8

Index

vi	QMS magicolor WX User's Guide

1

Setup

In This Chapter . . .

nFinding a good location for the printer

nUnpacking the printer

nChecking shipment contents

nSetting up the printer

nInstalling the printer driver

nRegistering the printer

Introduction

Introduction

The QMS magicolor WX Print System uses advanced color laser technology to produce 300 and 600 dpi color and monochrome documents from PCs using Windows 95 or Windows NT. This chapter explains how to set up your QMS magicolor WX Print System for the first time and install the printer driver for either Windows 95 or Windows NT.

Find a Good Location

Use the following guidelines when selecting a location for your printer:

nOn a hard, level, sturdy surface capable of supporting 106 lbs (48 kg). (By “level” we mean the surface should be so flat–1° of slant or less–that you can lay a round pencil down on it, and it doesn’t roll in any direction.)

nIn an area with a moderate temperature and humidity (64°-81° F / 18°-27° C, 60%-70% relative humidity).

nAway from cooling sources, heating sources, extreme temperature changes, direct sunlight, excessive dust, corrosive chemicals, strong electromagnetic fields (such as that created by an air conditioner) and excessive vibration. Don’t connect it to the same electrical outlet as noise-generating equipment.

nNear an electrical outlet (grounded and surge-protected, 120 volts/± 12 volts, 60 Hz/± 2 Hz).

nNear the PC—6' (1.8 m) or less for parallel connection.

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Find a Good

Location

nIn an area that allows plenty of space for ventilation and maintenance access:

	4"/10 cm
16"/40 cm	28"/70 cm
	36"/90 cm

Setup

1-3

Unpack the

Unpack the Printer

MWARNING! The printer weighs approximately 106 lbs (48 kg) without consumables. Do not attempt to lift the printer by yourself.

ACHTUNG! Der Drucker hat ein Gewicht von ungefähr 48 kg. Bitte versuchen Sie niemals, den Drucker alleine anzuheben oder zu transportieren.

▲Caution: To prevent damaging your printer, you must remove all packing materials (explained below) before turning it on.

1Remove everything except the printer from the shipping carton (leave the plastic and the straps on the printer), then lift off the box.

»Note: Store all of the packing materials where you can easily access them if you ever need to relocate the printer or return it for service.

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Unpack the

Printer

2Get someone to help you with this step: Use the strap handles provided (two on each side of the printer) to lift the printer from its carton and place it in a sturdy, level surface.

Strap Handles

Strap Handles

3Remove the plastic wrap and all packing tape from the printer.

4Remove the top cover and remove the packing material from inside the printer.

Packing

Front View

Setup

1-5

Check Shipment

Check Shipment Contents

In addition to the printer and this manual, the following items are included in your shipment. If any items are missing or damaged, contact your QMS vendor immediately. Don’t return any merchandise before contacting the vendor.

n4 toner cartridges (one each cyan, magenta, yellow, and black)

n4 developer cartridges (one each cyan, magenta, yellow, and black)

nBags for used toner and developer

nWaste toner pack

n1 oil bottle

n1 cleaning pad

nPower cord

nPrinter driver disk for Windows 95

nPrinter driver disk for Windows NT 4.0

nWarranty and registration card

nUniversal media cassette

nOPC belt cartridge

▲Caution: The OPC belt cartridge is sensitive to direct sunlight. Don’t remove the cartridge from its protective bag until you’re ready to install it.

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Set up the Printer

Set up the Printer

»Note: The illustrations accompanying the following procedures show the printer sometimes from the front and sometimes from the rear, depending on which view is best to show you the part we’re installing at the time. You don’t need to turn the printer while performing these procedures.

Install the Developer and Toner Cartridges

MWARNING! The developer and toner cartridge contain highly combustible powders; they should not be disposed of by burning. Also, avoid inhaling loose developer or toner or getting them around your eyes; they can cause respiratory problems and eye irritation.

ACHTUNG! Bei Entwickler und Toner handelt es sich um gefährliche Pulver, die leicht enzündlich sind; sie dürfen deshalb niemals mit offenem Feuer in Beruhrüng kommen. Einatmen oder Berührung mit Haut und Augen ist ebenfalls zu vermeiden, da dieses zu Beeintràchtigungen der Atemwege, Haut oder Augenreizungen führen könnte.

▲Caution: It’s important to load the developer and toner cartridges in the correct place, exactly as described.

1Find the black-developer cartridge and remove it from its protective bag.

Developer cartridges have green handles and a small strip of plastic on top that indicates their color.

»Note: Store all of the packing materials where you can easily access them if you ever need to relocate the printer or return it for service.

Setup

1-7

Set up the Printer

2Raise the two green latches and lower the cartridge into the slot closest to the back of the printer.

It should snap into place.

Color-Coded Tab

Developer

Cartridge

Front View

3 Close the developer cartridge latches.

Rear View

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Set up the Printer

4Grasp the tab on the top of the developer cartridge and pull the tab and attached clear tape straight up and out of the cartridge.

Tab

Tape

Rear View

5Remove the black toner cartridge from its protective bag. (Toner cartridges are color-coded on top.)

6Hold the toner cartridge as shown and shake it horizontally.

This distributes toner evenly inside the cartridge and helps ensure quality printing.

Setup

1-9

Set up the Printer

7Install the toner cartridge on top of the developer cartridge.

Hold and squeeze the toner cartridge across the center, and align the pins on the back side of the toner cartridge with the notches on the developer cartridge. Orient the cartridge so that the words on top are readable from the front of the printer.

▲Caution: Never force a toner cartridge onto a developer cartridge, or you’ll damage the cartridges and the printer. If it doesn’t fit easily, make sure you’re installing the correct color cartridge: they’re keyed to fit each other.

Toner Cartridge

Rear View

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Set up the Printer

8Hold the toner cartridge in place with one hand while you pull the tab straight up to remove the attached tape from the cartridge.

Tab

Rear View

9Repeat steps 1-8 to load the remaining developer and toner cartridges in this order (from back to front): cyan, magenta and yellow.

Black

Cyan

Magenta

Yellow

Setup

1-11

Set up the Printer

Remove the Pressure-Release Pieces

1Pull up on the paper exit unit latch and then tilt the paper exit unit back and down to open it.

Rear View

2Use the two green separator latches to tilt the pawl unit back.

Front View

Latches

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Set up the Printer

3Open the green pressure-release lever on the end of the fuser unit.

Pressure-Release

Lever

Rear View

4Remove the two pressure-release pieces (one on each end of the fuser roller).

Front View

Pressure-Release

Piece (left)

Fuser Rollers

Paper-Exit Unit

Pressure-Release Piece (right)

»Note: Store all of these pieces where you can easily access them if you ever need to relocate the printer or return it for service.

Setup

1-13

Set up the Printer

5 Close the pressure-release lever.

Install the Cleaning Pad and Oil Bottle

1Remove the cleaning pad and oil bottle from their protective bags.

Cleaning

Oil Bottle

▲Caution: The fuser unit is an integral part of the color imaging process and is also very expensive to replace. The fuser life will be shortened or the fuser permanently damaged if the cleaning pad is not installed properly or if proper care is not taken to change the cleaning pad and oil bottle when needed. This type of damage is not covered under warranty or service contract.

The first oil bottle and cleaning pad will last approximately 1,500 pages. After that, they will last approximately 3,000 pages. (Refer to chapter 5, “Maintenance,” for replacement instructions.

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Set up the Printer

2Hold the cleaning pad by its tab and place the white side against the orange roller closest to the green felt strip. Align the center rib of the cleaning pad with the triangle mark on the green felt strip.

3Keep the white side of the pad touching the orange roller closest to the green felt strip as you press the pad forward and down into the slot under the green felt strip.

It’s in place when it clips securely into the slot with the white pad touching the orange roller.

Line up Rib with Triangle

Cleaning Pad

White Pad

Orange Rollers

Green Felt Strip

Black Toner Cartridge

Front View

Setup

1-15

Set up the Printer

4Close the separator pawl unit: lower it onto the orange roller; then grasp the green separator latches with your thumbs and forefingers and push down with your fingers while pushing back with your thumbs to snap the unit into place.

Front View

Latches

5Place a finger on the outer edge of the oil bottle retainer and push it in and up to open the spring latch.

Rear View

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Set up the Printer

6Hold the oil bottle over its slot (spout-end down and label facing the printer’s front). Lower the bottle in place, making sure the spout is aligned with the pin in the fuser slot. The top of the bottle should be flush with the top of the fuser unit.

Rear View

7Close the oil bottle retainer, making sure the spring latch is securely in place.

8Close the paper exit unit.

If you have trouble closing it, make sure the separator pawl unit is completely closed (see step 4).

Rear View

9 Close the top cover.

Setup

1-17

Set up the Printer

Install the Waste Toner Pack

1Remove the waste toner pack from its protective bag and assemble it.

2Open the waste toner door (on the left side of the printer) by pushing the cover on the top-right corner.

Rear View

Waste Toner Door

3 Remove any tape inside the compartment.

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Set up the Printer

4Insert the pack into the printer until it fits securely. Make sure the pack is level and centered.

Rear View

Tab

5 Close the waste toner door.

Setup

1-19

Set up the Printer

Install the OPC Belt Cartridge

1Open the manual feed tray by pushing the top-right corner to release the spring latch.

Front View

Manual

Feed

Tray

▲Caution: The OPC belt is extremely sensitive to bright light and direct sunlight. Do not remove the cartridge from its protective bag until you are ready to install it. Also, handle the belt cartridge carefully. The belt is extremely sensitive to hand oils and scratches, both of which will reduce print quality.

2Remove the OPC belt cartridge from its protective bag.

Save the protective bag to use during printer cleaning and maintenance when the OPC belt cartridge is out of the printer.

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