KONICA MINOLTA QMS magic 2 Operation Guide

®®

QMS magicolor 2 Print System Operation

1800482-001B

Trademarks

The following are trademarks or registered trademarks of their respective owners. Other
product names mentioned in this manual may also be trademarks or registered
trademarks of their respective owners. Registered trademarks are registered in the
United States Patent and Trademark Office; some trademarks may also be registered in
other countries. QMS, Crown, CrownAdmin, CrownCopy, CrownNet, magicolor, the
QMS logo, and the Crown seal are registered trademarks of QMS, Inc., and CrownView,
ImageServer, Multi-Res, PS Executive Series, Q
QMS, Inc. PostScript is a trademark of Adobe Systems Incorporated for a page
description language and may be registered in certain jurisdictions. Throughout this
manual, “PostScript Level 2” is used to refer to a set of capabilities defined by Adobe
Systems for its PostScript Level 2 page description language. These capabilities,
among others, are implemented in this product through a QMS-developed emulation
that is compatible with Adobe's PostScript Level 2 language. Adobe, Acrobat, the
Acrobat logo/Adobe Systems Incorporated. 3Com, 3+Open/3Com Corporation. Aldus,
Aldus PageMaker, Aldus FreeHand/Aldus Corporation. Apple, AppleTalk, EtherTalk,
LaserWriter, LocalTalk, Macintosh, TrueType/Apple Computer, Inc. VINES/Banyan.
Centronics/Centronics. Color Solutions, ColorBlind/Color Solutions. DEC, DECnet,
LN03, LN03 Plus, VMS/Digital Equipment Corporation. PhoneNET/Farallon Computing,
Inc. CompuServe /H & R Block. Hewlett-Packard, HP, PCL, HP-GL, LaserJet/Hewlett­Packard Co. IBM, OS/2, Token-Ring/International Business Machines Corporation.
Intel/Intel Corporation. Iomega, Jaz, Zip/Iomega. Microsoft, MS-DOS/Microsoft
Corporation. NEC, V
Pantone. PANTONE is Pantone, Inc.’s check-standard trademark for color reproduction and
color reproduction materials. QuarkXPress/Quark, Inc. TOPS/Sun Microsystems, Inc.
UNIX/UNIX Systems Laboratories. SIMM/Wang Laboratories. Ethernet/Xerox. All other
trademarks are the property of their respective owners.

R4300/NEC. Novell and NetWare/Novell, Inc. Pantone, PANTONE/

COLOR, and QFORM are trademarks of

Proprietary Statement

The digitally encoded software included with your QMS magicolor 2 Print System is
Copyrighted © 1998 by QMS, Inc. All Rights Reserved. This software may not be
reproduced, modified, displayed, transferred, or copied in any form or in any manner or
on any media, in whole or in part, without the express written permission of QMS, Inc.

Copyright Notice

This manual is Copyrighted © 1998 by QMS, Inc., One Magnum Pass, Mobile, AL

36618. All Rights Reserved. This manual may not be copied in whole or in part, nor
transferred to any other media or language, without the express written permission of
QMS, Inc.

Contents

1 Introduction

Introduction .................................................................................. 1-2

About This Manual .......................................................................1-2

Typographic Conventions 1-4

2 Consumables

Introduction .................................................................................. 2-2

Loading the Media Cassette ........................................................2-2

Prepare the Paper 2-2
Load the Cassette 2-2

Using Media Other than Paper ....................................................2-4

Using Envelopes 2-4
Using Labels 2-7
Using Letterhead and Memo Media 2-7
Using Transparencies 2-8

Using Toner Cartridges ............................................................... 2-9

Toner Cartridge Life 2-9
Refilled Toner Cartridges 2-9
Toner Cartridge Storage 2-10

Replacing a Toner Cartridge .................................................... 2-11

3 Advanced Printing Features

Introduction ................................... ...... ............. ............. ............. .. 3-2

High-Resolution Printing ........................................................... 3-2

How Much Memory Do You Need? 3-3
Setting the Default Resolution 3-4

Cassette Chaining ....................................................................... 3-5

Enabling/Disabling Cassette Chaining 3-5

Collating Output .................................................... ..................... 3-6

Enabling/Disabling Collation 3-6
Working with Chunk Collation 3-7
Improving Collation Performance 3-8

2-Sided Printing ........................................................................... 3-9

Printing on Standard and Custom Media Sizes ........................ 3-9

Working with Status Pages ..................................................... 3-10

Identifying a Status Page Type 3-10
Printing a Status Page 3-11

Cancelling/Ending Print Jobs ............ ....................................... 3-11

Cancelling a Print Job 3-12
Cancelling all Print Jobs 3-12
Ending a Print Job 3-13

4 Color Printing

Introduction ................................... ...... ............. ............. ............. .. 4-2

QCOLOR Color Control ............................................................... 4-2

Accessing QCOLOR for Windows 95 4-2

QMS magicolor 2 Operationii

Other Methods of Color Control .................................................4-4

Color Matching 4-4
About Printer Halftones and CRDs 4-7

Color Density ................................................................................4-9

Adjusting the Color Density 4-9

5 Printer Care

Introduction .................................................................................. 5-2

Handling the Printer .....................................................................5-2

Cleaning the Printer .....................................................................5-3

Guidelines for Cleaning Inside the Printer 5-4
Cleaning the Transfer Unit 5-4
Cleaning the Paper Exit Rollers 5-7

Cleaning the OPC Belt Cartridge 5-8

Cleaning the Laser Lens 5-10
Cleaning the Exterior of The Printer 5-11

Maintenance Schedule ..............................................................5-12

Replacing the Fuser Oil Bottle and Cleaning Roller ...............5-14

Replacing the OPC Belt Cartridge ............................................5-17

Replacing the Ozone Filter ........................................................5-20

Replacing the Waste Toner Pack .............................................5-21

6 CrownView Printer Web

Page

Introduction .................................................................................. 6-2

Setting up the Printer Web Page ................................................6-3

Assigning a Printer Name 6-3
Setting Up Your Browser Software 6-4

Printer Home Page .......................................................................6-8

Home 6-10
Operator Control 6-11

Contents iii

General Settings 6-13
Printer Jobs 6-21
Consumable Status 6-23
Accounting 6-25
System Support Page 6-26
QMS, Inc. Page 6-28
Online Help Page 6-28

7 Media Jams

Introduction ................................... ...... ............. ............. ............. .. 7-2

Automatic Jam Recovery ............................................................ 7-2

Preventing Media Jams .............................................................. 7-2

Understanding the Media Path ....................... ....... ...... ....... ........ 7-3

Understanding Media Jam Status Messages ....... ...... ....... ........ 7-4

Removing Media Jams ....................... ....... ...... ....... ..................... 7-5

Misfeed Jams 7-5
Inner Jams, Outer and Drum Jams 7-6

8 Troubleshooting Printer

Problems

Introduction ................................... ...... ............. ............. ............. .. 8-3

Status and Service Messages .................................................... 8-3

Status Messages 8-3
Service Mess ages 8-11

HP-GL Error Codes and PCL Error Codes .............................. 8-13

Testing PC-Printer Communication ........................................ 8-14

Creating the Test File 8-14
Sending the Test File 8-14

Testing Macintosh-Printer Communication ............... ............. 8-18

Testing Macintosh Communication 8-18

Printer Problem Checklist ........................................................ 8-19

QMS magicolor 2 Operationiv

OPC Belt Cartridge Problems ...................................................8-21

Control Panel Problems ............................................................8-22

Data Indicator Stays Lit 8-22
No Advanced Status Page’ 8-22
No Start-up Page 8-22
Paper Jam Message Stays On 8-23
Printer Resets 8-23
PostScript Errors 8-23

Windows Driver Problems .........................................................8-24

Printer Description Files 8-24

CrownNet Problems ...................................................................8-24

Output Problems ........................................................................8-25

1200x600, 2400x600 dpi Printing Unavailable 8-25
Blank Pages 8-26
Not All Pages Print 8-26

Kanji Option Kit Problems .........................................................8-27

Can't Download Kanji Fonts 8-27
Can't Access Kanji Fonts 8-28
Can't Access the Kanji File Through Your Application 8-28

Print Quality Problems .............................................................8-29

Color Density Problems ............................................................8-30

Engine ROM 8-30

Image Defects ..... ....... ...... ....... ...... ....... .......................................8-32

General 8-32
Specific 8-32

Placing a Service Call ...............................................................8-38

9 Repacking the Printer

Introduction .................................................................................. 9-2

What's Involved? 9-2

Remove Cables and Cassette(s) .................................................9-3

Remove the Toner Cartridges .....................................................9-3

Remove the OPC Belt Cartridge ................................................9-3

Contents v

Prepare the Fuser Unit ............................................................... 9-5

Change the Waste Toner Pack ................................................... 9-9

Remove the Lower Input Feeder .............................................. 9-11

Repack the Printer ..................................................................... 9-13

A QMS Customer Support

Sources of Support ......... ...... ....... ...... ....... ...... ....... ...... ....... ...... ..A-2

Your QMS Vendor A-2
Your Application Vendor A-2
Q-FAX A-2
CompuServe A-3
Internet A-3
QMS Customer Response Center (CRC) A-4

QMS World-wide Offices .............................................................A-5

B Configuration Menu

Introduction ................................... ...... ............. ............. ............. ..B-2

Menu Chart Conventions ............................................................B-2

Administration Menu ................................. ...... ....... ...... ....... ...... ..B-3

Installation Menu ............. ............................................................B-9

Operator Control Menu .............................................................B-10

Index

v

Administration/Communications/Network2/CrownNet

Menu B-4

QMS magicolor 2 Operationvi

1

Introduction

In This Chapter . . .

n “Introduction” on page 1-2
n “About This Manual” on page 1-2

Introduction

Introduction

This manual pro vid es information on insta lling co nsum ables such as
media and toner cartridges. You’ll also find i nformation on advanced
printing f eat ure s , print er care, print quality, and troublesho oti ng. Us e th is
guide in conjunction with y our ot her QMS

About This Manual

magicolor

2 documentation.

Introduction

1

Consumables

2

Advanced

3

Printing Features

Color Printing

4

Printer Care

5

CrownView

6

Printer Web Page
Media Jams

7

Provides an overview of this guide.

Describes the media that’s best
suited for your printer; how to load
paper, labels, transparencies,
envelopes; and how to replace the
toner cartridges, OPC belt cartridge,
fuser oil bottle, cleaning roller, and
waste toner pack.

Explains how to collate output, print a
status page, cancel a print job, and
end a print job.

Describes how to print documents in
color.

Describes how to handle and clean
the printer.

Contains information on how to access
and use the printer’s web page.

Explains how to locate and clear
media jams.

QMS magicolor 2 Op

eration1-2

About This
Manual

Troubleshooting

8

Printer Problems

Repacking the

9

Printer

QMS Customer

A

Support

Configuration

B

Menu

Lists printer status messages, outlines
printer and print quality problems and
solutions, and describes how to place
a service call.

Explains how to repack the printer in
case you need to relocate or ship your
printer after it’s been installed.

Provides product sales and support
telephone numbers, and describes
how to communicate with QMS
through CompuServe, the Internet,
and Q-FAX

Provides a view of the printer’s
configuration menu.

.

1-3Introduction

About This
Manual

Typographic Conventions

The following typographic conventions are used in this manual:

Mixed-Case
Courier

Mixed-Case
Italic
Courier

UPPERCASE
COURIER

lowercase bold PostScript operators and DOS commands

lowercase italic

UPPERCASE File and utility names
↵ Press the Enter key (PC) or Return key

^ Press and hold down the Ctrl key (PC)

» Note:

Notes contain tips, extra information, or important information

Text you type, and messages and information
displayed on the screen

Variable text you type; replace the italicized
word(s) with information specific to your printer or
computer

Information displayed in the printer message
window

Variable information in text.

(Macintosh)

In Adobe Acrobat PDF versions of the manual,
click to play a QuickTime video clip of the
procedure described in the text.

that deserves emphasis or reiteration.

s Caution:

Cautions present information that you need to know to avoid

equipment damage, process failure, or extreme annoyance.

M WARNING!

Warnings indicate the possibility of personal injury if a
specific procedure is not performed exactly as described in the
manual.

ACHTUNG!

Bitte halten Sie sich exakt an die im Handbuch
beschriebene Vorgehensweise, da sonst Verletzungsgefahr
bestehen könnte.

v

QMS magicolor 2 Op

eration1-4

2

Consumables

In This Chapter . . .

n “Introduction” on page 2-2
n “Loading the Media Cassette” on page 2-2
n “Using Media Other than Paper” on page 2-4
n “Using Toner Cartridges” on page 2-9
n “Replacing a Toner Cartridge” on page 2-11

Introduction

Introduction

This chapter covers basic printer operation, such as loading paper,
transparencies, labels, and envelopes; and replacing toner cartridges.

Loading the Media Cassette

Prepare the Paper

1 Take a stack of about 250 sheets (

» Note:

2 Holding the stack with one hand, fan the paper with the other.

3 Take off the top and bottom sheets.

Don’t unwrap the paper above the printer as this might

cause paper particles to fall into the printer.

This gets air through the sheets and prevents static buildup.

Residual glue buildup on these sheets may cause media jams.

½ ream).

Load the Cassette

1 Remove the media cassette from the printer.
2 Adjust the media guides to fit the size paper you’re loading.

Squeeze the retainers at the ends of the left width guide and/or
the length guide, move the guide to the appropriate lo cation
(media sizes are listed on the cassette) , and r eleas e the ret ainers.

QMS magicolor 2 Op

eration2-2

3 Push the media pressure

plate down to lock it in
position.

4 Load the paper.

n A fill limit mark is provided

on the inside left side of
the cassette. The media
cassette holds 250 sheets

2

of 20 lb (75g/m

) paper.
(Paper is packed in reams
of 500 sheets.) Do not
overfill the cassette.

Loading the
Media Cassette

n The printing side of the

paper should face up. An
arrow on the paper pack­age label indicates the
face-up side of the paper.

5 Slide the media cassette back into the printer.

2-3Consumables

Using Media Other than Paper

Using Media Other than Paper

s Caution:

Although the QMS magicolor 2 was designed for occasional
printing on a wide range of media types, it is not intended to print
exclusively on a single media type except plain paper. Continuous
printing on media other than plain paper (such as transparencies,
labels, or thick stock) may adversely affect print quality or reduce
engine life.

Using Envelopes

Formatting Your printer receives the instructions to print on envelopes

from your applic ati on.
n When formatting data for envelopes, leave at least a 0.16"

(4.06 mm) margin from the edges of the envelope.

n Print on the front side only. Some parts of the envelope

consist of three layers of paper—the front, back, and flap.
Anything printed in these layered regions may be lost or
faded.

n See your ap plicatio n docume ntation f or spec ific inf ormatio n

on printing envelopes.

Input Source Upper slot; universal cassette

Capacity Up to 15, depending on the thickness of the

envelopes

Type Refer to the specifications in chapter 2, “Print Media,” in the

Reference

Notes n Use envelopes with a smooth exterior surface. Envelopes

with a rough surface may jam in the media cassette.

n You can print only on the address side of the en velope.
n You can print envelopes from either cassette, but only in

the upper position, not from the optional lower input feeder.

QMS magicolor 2 Op

eration2-4

Using Media
Other than
Paper

Loading and Printing Envelopes

1 Place the envelopes on a flat surface, and flatten them by

pressing down the corners.

2 Flex the envelope stack (including the

edges) to remove any stiffness.

3 Correct any dog-eared corners, and

then tap the envelopes on a flat surface
to align them

4 Remove the media cassette from the printer (and remove an y

media in the cassette).

The media cassette must be located in the upper position, not in
the optional lower input feeder.

2-5Consumables

Using Media
Other than
Paper

5 Adjust the media guides to the length and width of the enve-

lopes.

Squeeze the retainers at the ends of the left width guide and/or
the length guide, move the guide to the appropriate lo cation
(media sizes are listed on the cassette) , and r eleas e the ret ainers.

» Note:

Make sure the guides are snug enough to keep the
envelopes straight, but not so tight that they buckle the
envelopes.

6 Place the envelope stack into the cassette with the printing-

side up.

» Note:

Check your application documentation to determine if the flap
should be placed on the left or on the right. Y ou can also print a single
envelope to check the orientation before printing multiple copies.

7 Insert the cassette into the printer.

The media cassette must be located in the upper position, not in
the optional lower input feeder.

8 Open the flap of each envelope immediately (before it cools)

after the envelope is delivered to the output tray.

» Note:

gummed area on the flaps may seal. Using envelopes with
emulsion-based glue avoids this problem.

Because the envelopes pass through heated rollers, the

QMS magicolor 2 Op

eration2-6

Using Media
Other than
Paper

Using Labels

Formatting Format lab el data wi thin y our a pplicati on. Try printing your data

on a plain sheet of paper first to check placement.

Input Source Upper cassette

Capacity Up to 50, depending on the thickness of the labels

Type Refer to the specifications in chapter 2, “Print Media,” in the

Reference

Notes n Av oid usin g labels with exposed adhesive; it ma y stick to

the toner cartridge o r the f ixing roller, caus ing l abels to p eel
off and media jams to occur.

n Check your ap plicatio n documentation for other i nformation

on printing labels.

Loading and Printing Labels

1 Load labels the same way you load paper.

» Note:

If your label stock has a top-of-page, place the top-of-page

toward the rear of the printer.

2 In the Operator Control/Media/For Upper Bin menu, select

Thick Stock.

Using Letterhead and Memo Media

Formatting Format letterhead or memo data within your application. Try print-

ing your data on a plain sheet of paper first to check placement.

Input Source Upper cassette

Capacity Up to 250 sheets, depending on the thickness of

the media

Type Refer to the specifications in chapter 2, “Print Media,” in the

Reference

Notes n Check your ap plicatio n documentation for other i nformation

about printing on letterhead and memo media.

2-7Consumables

Using Media
Other than
Paper

Loading and Printing Letterhead and Memo Media

n Load letterhead and memo media the

same way you would load paper.

» Note:

Load the media printing-side up with
the top of the media (the letterhead or
memo information) toward the back of the
cassette.

Using Transparencies

Formatting Format the information to be printed on the transparencies

within your application. Try printing your data on a plain sheet
of paper first to check placement.

Input Source Upper cassette

Capacity Up to 50 sheets, depen ding on the thickness of the

transparencies

» Note:

Type Refer to the specifications in chapter 2, “Print Media,” in the

Reference

Notes n Keep the media path clean. Transparencies are especially

sensitive to a dirty media path. If there are shadows on
either the top or the bottom of the sheets, ref er to chapter 5,
“Printer Care,” for instructions on how to clean the printer.

If you hav e problems feed in g 50 sheets ,
try loading only 5– 10 sheets at a time . Loading a
large number of transparencies at a time may
cause static buildup, thus causing feeding
problems.

n Check your appli cation do cumentation f or other inf ormation

about printing on transparencies.

Loading and Printing Transparencies

n Load transparencies the same way you would load paper.

QMS magicolor 2 Op

eration2-8

Using Toner Cartridges

Toner Cartridge Life

A toner cartridge contains enough toner to print the following number
of letter/A4-size pages:

Color Rated life @ normal 5% page co verage

Black 10,000 pages
Yellow 6,000 pages
Magenta 6,000 pages
Cyan 6,000 pages

x

When toner runs low in a cartridge,
message window. It’s your option whether to continue printing;
usually, parts of the page print lighter.

When toner is low, it’s sometimes helpful to take the cartridge out of
the printer and redistribute the toner by gently rocking the cartridge
side to side. Then reinstall the cartridge. If the TONER LOW message
remains in the message window after you redistribute the toner,
replace the cartridge.

TONER LOW displays in the

Using Toner
Cartridges

The printer stops 330 pages after detecting that toner in a cartridge is
low. TONER OUT displays in the message window.

Refilled Toner Cartridges

Refilled toner cartridges may produce variations in toner quality and
reliability and may reduce the print quality of your documents. In addi­tion, toner leaks affect your warranty.

2-9Consumables

Using Toner
Cartridges

Toner Cartridge Storage

n Keep toner cartridges in their packaging until you’re ready to

install them.

n Store toner cartridges in a cool, dry location away from sunlight

(due to heat). The maximum storage temperature is 95
and the maximum storage humidity is 80% without condensation.

n Keep toner cartridges level during storage. Do not stand or store

cartridge on their ends or turn upside down; the toner inside the
cartridges may become caked or unequally distributed.

n Keep toner cartridges away from salty air environments and cor-

rosive gases such as aerosols.

n Keep toner cartridges away from disk drives and floppy disks. The

magnets in the cartridge can damage stored data.

° F (35° C)

QMS magicolor 2 Op

eration2-10

Replacing a Toner Cartridge

Replacing a Toner Cartridge

Your printer uses four toner cartridges: black, yellow, magenta, and
cyan.

1 Open the printer’s front cover.
2 Remove and discard the empty toner cartridge.

s Caution:

dispose of it by burning

3 Remove the toner cartridge

from its shipping carton.

4 Distribute the toner in the

cartridge.

Holding the cartridge with both
hands, gently rock it from side­to-side five or six times.

5 Pull the tab.
6 Remove the orange protec-

tive cover from the car­tridge.

Put the old toner cartridge in a trash receptacle. Do not

PullPull
TabTab

2-11Consumables

Replacing a
Toner Cartridge

7 Install the toner cartridge.

Align the toner cartridge with
the cartridge guides, and gen­tly push the cartridge into the
printer until it’s firmly seated.

Colored
labels

s Caution:

Each toner cartridge has a colored label that
corresponds to a colored label to the right of the cartr i dge slots.
Always install the toner cartridge in the slot with a label of the
same color.

If a toner cartridge doesn’t slide in easily, don’t force it. In
addition, don’t push it in until you hear a click. If you hear a click,
you’ve locked it into place against the OPC belt cartr id ge and
your prints may be smudged. Pull the toner cartridge out so that
it’s firmly seated but not locked into place. While the cartridges
may appear not to be fully inserted, closing the front cover will
guide them to their final position.

8 Close the printer’s front cover.
9 In the Operator Control/Consumables/Item Replaced/

menu choose Yes to reset the consumables usage monitor­ing system.

» Note:

When you replace a toner cartridge after an x TONER
EMPTY message displays in the message window, the engine
automatically recovers. However, you must manually reset the
consumables usage monitoring system to ensure accurate
consumables monitoring.

To access consumables usage information, use the Operator
Control/Consumables/Print Statistics menu or the CrownView
printer web page.

x

T oner

v

QMS magicolor 2 Op

eration2-12

3

Advanced Printing Features

In This Chapter . . .

n “Introduction” on page 3-2
n “High-Resolution Printing” on page 3-2
n “Cassette Chaining” on page 3-5
n “Collating Output” on page 3-6
n “2-Sided Printing” on page 3-8
n “Printing on Standard and Custom Media Sizes” on page 3-9
n “Working with Status Pages” on page 3-10
n “Cancelling/Ending Pri nt Jo b s” on page 3-11

Introduction

Introduction

This chapter describes changing print resolution, chaining paper cas­settes, collating output, printing a status page, cancelling a print job,
and ending a print job.

High-Resolution Printing

QMS Multi-Res technology provides a print resolution for almost
every application or budget. The QMS

magicolor

the following resolutions at up to rated engine speed:

2 supports each of

300x300 dpi Built into al l

the fastest processing time for producing draft-quality
output. 300x300 dpi resolution is also required by some
printer emulations.

600x600 dpi The standard r esolution in the base

the standard resoluti on for busines s doc uments. 600x600
dpi resolution provides excellent print quality for most
business applications, such as letters, propo sals, and
presentations. With 600 dpi in both horizontal and ve rtical
directions, it also provides the best quality line drawings
for engineering applications.

1200x600 dpi For improved halftone quality in graphics and images,

1200x600 dpi re so lut ion is avai lable for all media sizes on
the base
capable of pro ducin g 120 0x600 dp i reso lu tion throu gh the
installation of additional memory.

2400x600 dpi For graphic arts and desktop publishing applications,

where the best quality g raphics and photo realistic images
are required, the
standard with 2400x600 dpi resolution for many media
sizes. The magic olo r 2 CX Print Sy ste m is als o ca pa bl e of
producing 2400 x600 dpi resolu tion thr ough th e insta llatio n
of additional memory.

magicolor

magicolor

2 Print Systems, thi s re soluti on has

2 EX. The

magicolor

magicolor

magicolor

2 EX Print System comes

2 CX is also

2 CX is also

QMS magicolor 2 Op

eration3-2

How Much Memory Do You Need?

High­Resolution
Printing

» Note:

If a certain resolution is chosen and the minimum amount of
memory is not installed in the printer, the file is printed using the next
lower resolution that can handle the job. For example, if you attempt
to print a 4-color image at 2400x600 dpi resolution on legal media,
but the printer has only 24 MB of RAM instead of the required 88 MB
minimum, the file prints at 600x600 dpi.

Minimum System Memory Requirements

Media
Size

Letter/A4 24 MB 24 MB 24 MB 40 MB* 24 MB 72 MB*
Legal 24 MB 24 MB 24 MB 48 MB* 24 MB 88 MB**
» Note:

a hard disk installed and disk swapping enabled, add an additional 4 MB
of RAM for each media size.

* Additional memory required on a
** Additional memory required on a

You may also need additional memory (SIMMs) for the following:

n To print complex graphics or complex PostScript documents
n For increased collation performance

300x300/600x600 1200x600 2400x600

Mono 4-Color Mono 4-Color Mono 4-Color

These values are f or a printer with out a ha rd disk . F or a printer wi th

magicolor
magicolor

2 CX
2 CX and

magicolor

2 EX

n For increased spooling performance

3-3Advanced Printing Features

High­Resolution
Printing

Setting the Default Resolution

Menu Administration/Engine/Def Resolution
Choices 300 dpi—300x300 dpi resolution

600 dpi—600x600 dpi resolution
1200 dpi—1200x600 dpi resolution
2400 dpi—2400x600 dpi resolution

Default 600 dpi, 1200 dpi, or 2400 dpi—your printer’s default is the

highest resolution available for the amount of RAM installed in
the printer (see “Minimum System Memory Requirements” on
page 3-3 for more information)

Notes Whenever possible, set the print resolution through your

application. If the print resolution can’t be set through the
application, you can set it through the configuration menu, the
printer driver, or QMS Document Option Commands (DOCs).

If you want the printer to use a lower default resolution when
you restore defaults, set this option to your choice (and make
any other necessary configuration settings), and then use the
Administration/Miscellaneous/Save Defaults menu to save
your custom defaults. See “Working with Custom
Configurations” in chapter 4, “Printer Configuration,” of the

Reference

In addition, after you lower the default resolution, you should
reconfigure the printer me mo ry (Administr a tio n/Memory/Quick
Config menu) to distrib ute it better f or tha t particular resolu tion.
For example, if you set the default resolution to 600 dpi when
your printer has enoug h memory to print at 2400 dpi, the frame
buffer remains configured fo r 2400 dpi , whi ch means that
printer memory that could be better used somewhere else is
being wasted.

for more information.

QMS magicolor 2 Op

eration3-4

Cassette Chaining

If you have an optional lower input feeder, you may choose to have
the printer automatically draw media from the other cassette (input­bin) when the current cassette empties. This is called cassette chain­ing, and it provides a total media input capacity of 500 sheets.

Enabling/Disabling Cassette Chaining

There are four ways to enable/disable cassette chaining:
n Use your application. (Check the documentation to see if your

application includes a specific procedure for using a dual­cassette printer.)

n Select an alternate cassette for chaining in the QMS Level 2

Windows printer driver.

n On a network, use CrownAdmin 3 to select the media cassettes

and/or the media source.

n Configure the printer through the configuration menu.

Cassette
Chaining

Using the Configuration Menu

Menu Operator Control/Chain Inputbins
Choices On—Switches to the next cassette with the same size and

type of media when the default cassette is empty.
Off—Doesn’t switch cassettes; uses only the default cassette.
On Any—Switc hes to the ne x t cassette , regardl ess of the size

and type of media installed, when the default input bin is

empty.

Default On
Notes Use the Operato r Control/Inputbin menu to set the default

inputbin.

3-5Advanced Printing Features

Collating Output

Collating Output

You can print multiple copies of documents either as complete sets in
numeric order (collated) or as separate sheets. The following figure
shows collated and uncollated stacking for two copies of a f our-page file.

Collated

4

3

2

1

4

3

2

1

Uncollated

1

2

2

1

4

3

3

The main advantage of collation is convenience and the time savings
derived from not having to separate and sort individual copies of a
document. Each copy of the document exists as a whole unless
chunk collation has occurred.

Enabling/Disabling Collation

There are three ways to enable/disable collation:
n Use your application. (Check the documentation to see if your

application includes a specific procedure for collating pages.)

n Select collation in the QMS Level 2 Windows printer driver.

4

n On a network, use CrownAdmin 3 to select collation.
n Configure the printer through the configuration menu.

QMS magicolor 2 Op

eration3-6

Collating
Output

Using the Configuration Menu

Menu Operator Control/Collation
Choices On, Off
Default Off

Working with Chunk Collation

For a multiple copy document with collation On, there must be
enough display list memory to hold the display list blocks for all pages
in the collation range. (For more information on Display List blocks,
see “Display List” in chapter 5, “Additional Technical Information,” in

Reference

the
boundary is forced after the last compiled page of the collation range.

Chunk Collation

This mechanism of introducing a forced boundary—or breaking a
document down into several smaller, more manageable sets—is
known as chunk collation. For example, in the following illustration,
copies “a” and “b” of each set must be manually combined to create
one collated document. The order of printing is copy 1(a), copy 2(a),
copy 3(a), copy 4(a), copy 1(b), copy 2(b), copy 3(b), and copy 4(b).

manual.) If there’s not enough memory , then a collation

» Note:

If chunk collation occurs, you may want to enable header and
trailer pages to help you determine the beginning and end of each
collated sequence.

3-7Advanced Printing Features

Collating
Output

Improving Collation Performance

To avoid chunk collation, your printer must have sufficient memory to
store an entire document before printing begins. Of course, this
always depends on the size of your print job versus the amount of
available memory in your printer. The QMS
more of memory can fully collate most print jobs.

To impro ve collation perf ormance, which allows y ou to collate longer and
more complex print jobs on y ou r printer, you can do o ne of the following:

n Add more printer memory, which automatically increases the dis-

play list client’s memory settings.

n Take any memory not being used by other clients, and add it to

the Administration/Memory/K Mem Display memory setting.

magicolor

2 with 24 MB or

s Caution:

Use this option only if y ou’re familiar with adjusting mem­ory clients’ values. (Refer to chapter 4, “Printer Configuration,” in
the Reference man ual f or inf ormation.) Inc orr ect use of this option
could cause your s ystem to operate incorrectly.

n If your printer has an optional hard disk, set the Administration/

Memory/Enable Disk Swap menu to On. This distributes any
extra memory to all clients.

n Collate through your application.

» Note:

Collating through your application is more time consuming
than collating through the printer. The application sends the
complete job the requested number of times rather than sending
it once and holding data in printer memory.

QMS magicolor 2 Op

eration3-8

2-Sided Printing

2-Sided
Printing

While the QMS
duplex print manually: Print on one side of the paper, reinsert the
printed sheet( s ) i nt o t he med ia cas s et t e (blank side up and th e t op of
the page to w ard the bac k of t he p rinte r), a nd t hen print t he secon d sid e .

» Note:

Media jams may occur if the printed sheet(s) reinserted in the
media cassette are not entirely flat.

magicolor

2 doesn’t have a duplexing option, you can

Printing on Standard and Custom Media Sizes

The QMS
ever, the way you identify the size to the printer varies:

n Standard “sensed” media sizes—The printer automatically

n Standard “non-sensed” media sizes—The printer can print on

magicolor

senses six media sizes—A4, B5 JIS, Com 10*, Executive,
Foolscap, Legal, and Letter. To print on these medi a sizes, you
need to do no more than load the media in the cassette.

five media sizes—A5*, B5 ISO, DL Envelope*, Folio, SP Folio,
Statement*, UK Quarto—that it can’t automatically sense. To print
on these media sizes, you must load the media in the cassette
and then choose the appropriate size from either the Operator
Control/Custom Bin/Upper or Operator Control/Custom Bin/
Optional menu.

2 prints on a wide variety of media sizes. How-

n Non-standard “non-sensed” media sizes—The printer can

also print on non-standard media sizes up to 8.5"x13.8"
(215.9x350.5 mm). To print on these media sizes, you must load
the media in the cassette, choose Universal from the Operator
Control/Custom Bin/Upper or Operator Control/Custom Bin/

*This media size can be printed only from a cassette installed in the upper/standard position.

3-9Advanced Printing Features

Working with Status Pages

Optional menu, and then identify the media size in your
application.

» Note:

If you preview your file in your application, the dimensions
of the Universal media size rather than your custom size will be
shown in the preview window, and your document will be imaged
in the lower-left corner of this media size. You must manually
move the margins in from the left and right as well as up from the
bottom to define the correct imageable area for your custom
media size.

Working with Status Pages

Identifying a Status Page Type

Menu Administration/Special Pages/Status Page Type
Choices Standard, Advanced
Default Standard

Standard

This one-page document provides
n Printer identification (the printer’s name, firmware information,

and number of sheets/faces printed during the life of the printer)

» Note:

n Printer settings (printer set-up options for paper handling)
n Current memory configuration (pri nte r memory settings)
n Timeouts (printer timeout settings)

The number of sheets/faces statistics differ from the
number of sheets printed statistics in CrownView and the
consumables statistics page (Operator Control/Consumables/
Print Statistics), which refer to the number of sheets/faces printed
to date during the current consumables tracking period
(Administration/Consumables/Start Period menu).

QMS magicolor 2 Op

eration3-10

Cancelling/ Ending Print Jobs

n Communication settings and input buffer sizes (host-printer com-

munication settings, including spooling memory sizes)

n Tickmarks in the lower-left corner for image alignment

Advanced

This multi-page document provides

n All the information from the standard status page
n The configuration menu settings
n A full list of fonts and downloaded emulations

Printing a Status Page

Menu Administration/Special Pages/Print Status
Choices No, Yes
Default Yes

Cancelling/Ending Print Jobs

The Cancel key has three functions:

n It cancels the oldest print job in the system.
n It cancels all jobs with a printing, interpreting, terminating, or

spooled status.

n It allows you to send an end-of-job indicator to a currently compil-

ing print job waiting on incoming data.

You don’t have to press the Online key before using the Cancel key.

3-11Advanced Printing Features

Cancelling/
Ending Print
Jobs

Cancelling a Print Job

Press this key... to... The message window

Cancel Access the Job Cancel menu. JOB CANCEL

Cancel or Select Cancel the oldest job in the

queue.

Cancelling all Print Jobs

Press this key... to... The message window

Cancel Access the Job Cancel menu. JOB CANCEL

Next (twice) Advances to the Cancel All

Jobs mode.

Cancel or
Select

Cancel all jobs with a printing,
interpreting, spooled, or
terminating status. The

CANCEL ALL JOBS

message displays until all
print jobs are completely
removed.

reads...

CANCEL JOB
CANCEL JOB

IS SELECTED

reads...

CANCEL JOB
JOB CANCEL

CANCEL ALL JOBS
CANCEL ALL JOBS

IS SELECTED

QMS magicolor 2 Op

eration3-12

Ending a Print Job

Use this procedure when the message window displays

WAITING ON INPUT
END JOB?

Cancelling/
Ending Print
Jobs

» Note:

This procedure does not end print jobs that are still receiving
data. Its only purpose is to provide an end-of-job indicator for a print
job that does not have one. You can identify an end-of-job indicator in
the Administration/Communications/Parallel and Administration/
Communications/Serial menu. (Refer to chapter 5, “Additional
Technical Information,” in the Reference Manual for a complete
discussion of End J ob Mode.

Press this key... to... The message window

reads...

Cancel Access the Job Cancel menu. JOB CANCEL

CANCEL JOB

Next (twice) Adv an ce to the End Job

mode.

Cancel or Select Select End Job. END JOB

JOB CANCEL
END JOB

IS SELECTED

v

3-13Advanced Printing Features

4

Color Printing

In This Chapter . . .

n “Introduction” on page 4-2
n “QCOLOR Color Control” on page 4-2
n “Other Methods of Color Control” on page 4-4
n “Color Density” on page 4-9

Introduction

Introduction

Your QMS
technology that produces inexpensive and durable color prints at
300x300, 600x600, 1200 x6 00, and 240 0 x600 dpi on plain paper,
envelopes, labels, and transparencies.

magicolor

2 Print System features advanced color laser

QCOLOR Color Control

To help you optimize color output, QMS developed QCOLOR, which
provides automatic or custom color control. Q
configures the QMS
the contents of the document and the media on which it will be
printed. Q
matching, P ANT ONE

2.1 support by means of ICC 3.2-compliant printer profiles. Q
automatic color control is accessed through the QMS Level 2
Windows 95 printer driver.

COLOR matching capabilities include CIE-based color

magicolor

®*

Color simulation, and ICM 2.0 and ColorSync

Accessing QCOLOR for Windows 95

1 If you haven’t already, install the QMS Level 2 Windows

driver.

2 Open or create the file you want to print.

2 for the best output quality based on

COLOR dynamically

COLOR

3 From the File menu, choose Print Setup.

Some applications may call this option something else, such as
Page Setup.

4 In the Print Setup dialog box, make sure the QMS

2 is selected, then choose the Options or Properties button.

The QMS Level 2 Windows driver dialog box appears.

*

Pantone, Inc.’s check-standard trademark for color reproduction and color reproduction

materials.

QMS magicolor 2 Op

magicolor

eration4-2

QCOLOR Color
Control

5 On the Job tab (Windows 95 driver) or Paper tab (Windows

3.1/Windows 95 driver), select a Quick Color Setup setting:

n Automatic Color Control (if you’re printing a combination of

document types)
Automatic Color Control is the best option for most jobs,

because it's designed to provide the best color output for a
large variety of documents. However, if the Automatic setting
doesn’t provide satisfactory color output for a particular page
element or document type, then select a more specific

COLOR setting (for example, Photographic for scanned pho-

Q
tographic images).

n Graphics (if you’re printing color graphics)
n Grayscale (if you’re printing images with gray shades)
n Photographic (if you’re printing photographic images)
n Text and Spot Color (if you’re printing text or spot colors)
n Third Party Color Management (if you want to allow your

application to control color settings)

n Color All Black (if you want to print monochrome)
n Customize (if you want to customize the color settings by

using the options on the Color tab)

» Note:

Because Q

COLOR

automatically adjusts the settings on the
Color tab (Windows 95 driver) or Color Setup tab (Windows 3.1/
Windows 95 driver), you don’t have to adjust them manually.
However, if you want to customize them, you can get information
about them and other options in the driver by choosing the Help
button. Also, some applications (like PageMaker and V entura
Publisher) specify color outside the Windows driver, in which
case the color settings in the QMS Level 2 Windows driver are
ignored.

6 Choose the media type you’re using.

Use either the Windows 95 printer driver’s Paper tab or the
printer’s Operator Control/Media/For Upper Bin or Operator
Control/Media/For Optional Bin menu.

4-3Color Printing

Other Methods of Color Control

7 Choose any other printing options you want.

Choose the Help button in the printer driver for detailed descrip­tions of the options.

8 Choose OK until you return to the application.
9 From the File menu, choose Print.
10 In the Print dialog box, select any other options you want

and then choose OK.

Other Methods of Color
Control

Color Matching

A major concern in the color publishing industry today is color consis­tency across devices with different color models. For example, when
you scan a color photograph, the scanner sends the image data to
the computer in an RGB (Red-Blue-Green) format. The computer
then converts the data into another RGB format to display it on the
monitor. When the image data is sent to the printer, it is converted
into CMYK (Cyan-Magenta-Yellow-blacK) format by the printer driver
or application. Because of these conversions, a color output device
(like your printer) may produce colors dramatically different from
those seen on the computer screen, or in the original image.

To keep colors more consistent, you can use color matching, which
uses software to describe colors for different devices in a common
language to make sure that color is produced in the same shade on
all devices.

Color Matching with a Color Management System

Color management systems (CMSs) work by translating color infor­mation from different devices into a common language. A CMS first
gets information about the way these devices create color and the

QMS magicolor 2 Op

eration4-4

Other Methods
of Color
Control

range of colors they can produce. (This information is contained in
device
device's color descriptions to the CIE model, which is an international,
device-independent standard for color.

For example, to make a printer’s color output look the same as the
colors on your computer monitor, a CMS translates the monitor’s RGB
colors into device-independent CIE color, and then translates from
the CIE color into the printer's CMYK colors. A CMS can warn you (or
automatically adjust color) when the colors you specify are outside
the output device’s range, and they can show you on screen how the
printed output will look.

The advantages of using a CMS are that you get consistent color
across all devices, and an on-screen preview of output. However,
CMSs are not portable across platforms, they can be expensive, and
they do consume processing time and power at the host.

A few well-known color management systems include Kodak Color­Flow, Agfa ColorTune, Pantone POCE, Apple ColorSync, Microsoft
ICM, Color Solutions ColorBlind, and Linotype-Hell LinoColor. The fol­lowing are shipped with your printer:

profiles

.) Then, using this information, the CMS maps each

n An Apple ColorSync/ICC (International Color Consortium) device

profile

n A Windows ICM device profile
Instructions for installation and use are included on the

ware Utilities

with the printer.

Color Matching with PostScript Level 2

Your printer's PostScript Level 2 allows it to accept device-indepen­dent CIE color specification directly (in addition to CMYK or RGB
color specifications). This means that if you have an application that
supports PostScript Level 2 printing (such as Adobe PhotoShop) or if
you use the QMS-developed driver for Windows or Macintosh, your
printer will perform color matching automatically. These drivers work
with the printer-resident color rendering dictionaries to match colors.
See control panel for more information on CRDs.

CD-ROM or on the supplemental color disk provided

QMS Soft-

4-5Color Printing

Other Methods
of Color
Control

The advantages of Level 2 color matching are that it is portable, it is
application- and printer-resident (there’s nothing else to buy), and it is
performed at the printer level (so it doesn’t tie up your host). However ,
no on-screen preview of output is provided, and you are not warned if
a color is out of printer’s gamut (color range).

Color Matching with PANTONE

Your printer has been approved by Pantone, Inc. to simulate PAN­TONE Colors. Pantone specifies hundreds of spot colors, each identi­fied by a unique number. Each of these spot colors can be simulated
on the printer with the appropriate combination of process (CMYK)
colors.

Within a Pantone-licensed application (such as Aldus FreeHand or
Adobe Illustrator), you can choose a P ANT ONE Color number and the
corresponding CMYK simulation is printed. Pantone tables for sup­porting applications are shipped on the
ROM or on a supplemental color disk with the printer, including the
following:

n Adobe Illustrator (Macintosh and Windows)

*



QMS Software Utilities

CD-

n CorelDRAW (Windows only)
n Macromedia FreeHand (Macintosh and Windows)
n QuarkXPress (Macintosh only)

Instructions for installation and use of these files are included on the
Pantone disk shipped with your printer.

The formulas in the P ANTONE Color look-up charts result in Pantone­approved color only under the following conditions:

n A Pantone-licensed application (such as Adobe Illustrator,

QuarkXPress, and Macromedia FreeHand) is used to create the
color.

n The colors are printed with QMS-supplied toner.

*

Pantone, Inc.’s check-standard trademark for color reproduction and color reproduction

materials.

QMS magicolor 2 Op

eration4-6

Other Methods
of Color
Control

n The colors are printed on Hammermill Laser Print white paper.
The formulas listed in the Pantone charts are only for the

*



CX printer. Also , the PANTONE

Colors generated by this printer are

magicolor

four-color process simulations and may not exactly match Pantone­identified solid color standards. Use current PANTONE Color Refer­ence Manuals (available from Pantone, Inc.) for accurate color.

The advantages of using PANT ONE Color matching are that it is easy
to use, it is widely supported, and that it is good for spot color. How­ever, it is not as accurate as other methods of color matching, it can’t
be used for photographs, and it is only supported by applications.

About Printer Halftones and CRDs

The printer’s default CRD (Color Rendering Dictionary) can be
changed through the QMS-developed Macintosh and Windows
drivers or, if your application requires you to use a non-QMS driver,
you can change the CRD at the printer’s control panel
(Administration/Emulations/PostScript/Color Rendering menu). See
chapter 4, “Printer Configuration,” of the

Reference

information on using the control panel.

Halftones

The enhanced halftone uses amplitude-modulation (AM) screening.
Some applications may be set up to ignore the printer’s color settings.

See chapter 3, “Connecting to a PC,” and chapter 5, “Connecting to a
Macintosh,” in the Getting Started manual.

manual for

2

Color Rendering Dictionaries (CRDs)

Since the printer has a different range of colors than other color
devices (such as your monitor), a color rendering dictionary is neces­sary to tell the printer how to print colors that are out of its range. The
printer has three default CRD settings:

*

Pantone, Inc.’s check-standard trademark for color reproduction and color reproduction

materials.

4-7Color Printing

Other Methods
of Color
Control

Colorimetric—The Colorimetric CRD is designed f o r very basic color
matching and one-to-one conversion from CIE color to CMYK color.
With Colorimet ric cho se n as t he prin te r de fault CRD, all colors are
reproduced exactly unless a specified color is “out of gamut” (out of the
printer's ra nge). Fo r ou t o f g am u t co lo r s , th e C ol orim et ric C R D su bs t i­tutes the cl osest “ in-gam ut” co lor . The resul t is t hat e xact color match es
between the two devices are maint ained wherever possible, but the
printed image may ha ve a smaller range of colors than the original
image (since several image colors may be mapped to a single printer
color). We recommend that you use this CRD for printing spot colors.

Business—The Business CRD matches the images on a monitor as
closely as possible (WYSIWYG). Use the Business CRD for com­puter-generated graphics.

Photographic—QMS developed the Photographic CRD to optimize
the quality of photographic images and other images with many sub­tle color shifts. Like the Colorimetric CRD, the Photographic CRD
substitutes out-of-gamut colors with in-gamut colors, but it also
adjusts (compresses) all other colors (whether in-gamut or out-of­gamut) as necessary to maintain the proportional relationship
between the colors.

QMS magicolor 2 Op

eration4-8

Color Density

Adjusting the Color Density

Use the following procedure to check and adjust the color density.

Color Density

▲ Caution

print the calibration page described in step 3 on good quality paper,
such as Hammermill LaserPrint Radiant White or Weyerhauser First
Choice premium paper. Otherwise, the color of the paper could affect
the results.

1 Set the density of each color to 0.

2 Access the printer’s Administration/Special Pages/Calibra-

3 Press Select to print a calibration

: For best results when checking the printer’s color density,

a Access the printer’s Administration/Engine/Density/Cyan menu.
b Set the cyan color density to 0.

Press the Previous key to decrease the density setting or the
Next key to increase the setting.

c Repeat steps a and b for the magenta, yellow , and blac k color

densities.

d Save your changes.

tion Page menu.

page.

This page provides a density range
for each of the printer’s colors—
cyan, magenta, yellow, and black.

4-9Color Printing

Color Density

4 Compare the calibration page to

the four calibration cards that
were provided with your printer.

Each card features a single color—
cyan, magenta, yellow, or black.

a Place the calibration page on a sheet of clean white paper in

b Align the cutout in the cyan color

a well-lighted area.

calibration card over the cyan
column on the calibration page.

c Decide which block on the calibration page most closely

matches the cyan color calibration card.

» Note:

It may be easier to decide which colors match if you

view the output at a distance (3–4 feet) and squint.

d Make a note of the value (-4 to +4) associated with that block,

or simply mark the pane through the cutout in the card.
You wil l need this value in step 6.

e Repeat steps b–d with the magenta, yellow, and bl ack

calibration ca rds.

5 Access the printer’s Administration/Engine/Density/Cyan

menu.

QMS magicolor 2 Op

eration4-10

Color Density

6 Adjust the cyan color density according to the number you

recorded in step 4.

Press the Previous key to decrease the density setting or the
Next key to increase the setting.

7 Repeat steps 5 and 6 for the magenta, yellow, and black color

densities.

8 Save your changes.
9 Print a new calibration page (Administration/Special Pages/

Calibration Page menu).

10 Compare the new calibration page to the four calibration

cards again.

11 Make any additional adjustments necessary.

If none are necessary, you’re done and ready to print.

v

4-11Color Printing

5

Printer Care

In This Chapter . . .

n “Introduction” on page 5-2
n “Handling the Printer” on page 5-2
n “Cleaning the Printer” on page 5-3
n “Maintenance Schedule” on page 5-12
n “Replacing the Fuser Oil Bottle and Cleaning Roller” on

page 5-14

n “Replacing the OPC Belt Cartridge” on page 5-17
n “Replacing the Ozone Filter” on page 5-20
n “Replacing the Waste Toner Pack” on page 5-21

Introduction

Introduction

This chapter describes how to handle and clean the printer.
Blurred or splotchy prints and paper jams can result from dusty printer

parts. Regular cleaning takes only a few minutes and helps ensure
print quality. Printer parts that require cleaning are the paper pick-up
rollers and the outside surface of the printer.

Handling the Printer

Handle the printer with care to preserve its life. Abuse may cause
damage. Keep the following guidelines in mind:

n Do not place anything on the top of the printer.
n Avoid spraying cleaning solution dire ct ly on the printer’s surface;

the spray could penetrate through the air vents of the printer and
damage the internal circuits.

n Be careful when cleaning the inside or removing paper jams, as

the fuser assembly and other internal parts become very hot.
Open the printer cover, and let the interior of the printer cool
before handling the inside of the printer.

n Always close the printer covers gently. Never expose the printer

to vibrations.

n Do not cover the printer immediately after using it. Turn it off and

wait until it cools down.

n Do not leave the printer open for any length of time, especially in

well-lit places; light may damage the OPC belt cartridge.

n Do not open the printer during printing and do not tap paper

stacks on the printer.

n Do not tilt, lubricate, or disassemble the printer.

QMS magicolor 2 Op

eration5-2

Cleaning the Printer

n Do not touch the electrical contacts, gears, or laser beam

devices. Doing so may damage the printer and cause the print
quality to deteriorate.

n Keep media in the output tray at minimum level. If the media

stacks too high, your printer may experience media jams and
excessive media curl.

n Lift the printer from the bottom only, using the carrying grips

under each side corner. Make sure two people are available to lift
the printer when moving it.

n Keep the following in mind when storing the printer for an

extended period:
— Unplug the printer.
— Rem ove the toner and OPC belt cartridges from inside the

printer. After removing the cartridges, return them to their
original packaging. If the original packaging is not available,
protect the toner cartridges from spilling toner, and protect
the OPC belt cartridge from damage and light.

— See appendix B, “Technical Specifications,” in the

manual for storage specifications.

Cleaning the Printer

Paper dust may accumulate inside the printer. This could affect the
printer’s performance. To prevent any potential problems associated
with this, you should clean your printer on a regular basis. You need
to clean both the inside and outside of the printer.

M WARNING!

disconnect all interface cables before cleaning.

ACHTUNG!

Sie den Drucker reinigen.

Turn off the printer, unplug the power cord, and

Ziehen Sie den Netzstecker aus der Steckdose bevor

Reference

5-3Printer Care

Cleaning the
Printer

Guidelines for Cleaning Inside the Printer

n Either clean the printer before use, or allow a few minutes after

unplugging it to allow the fusing unit to cool down.

n Turn off the printer, unplug the power cord, and disconnect all

interface cables before cleaning inside the printer.

n Read all caution and warning labels carefully, making sure to fol-

low any instructions contained in them. These labels are located
on the inside of the printer’s covers and the interior of the printer
body.

n Use only dry, lint-free cotton cloths or swabs.
n Make sure any parts removed during cleaning are replaced

before you plug in the power cord, reconnect the interf ace cabl es,
and turn on the printer.

Cleaning the Transfer Unit

These items in the transfer unit require cleaning:

n Registration rollers
n Transfer roller
n Paper discharge

» Note:

A dry cotton cloth and dry cotton swab are required for this

procedure.

1 Turn off and unplug the printer.

QMS magicolor 2 Op

eration5-4

Cleaning the
Printer

2 Open the printer’s rear cover.

3 Using a dry cotton cloth, clean any paper dust and toner

buildup from the registration rollers.

You can manually rotate the rollers while cleaning them by turning
the white gear on the left end of the roller shaft.

White gear

Registration
Rollers

5-5Printer Care

Cleaning the
Printer

4 Clean the transfer roller.

a Remove the transfer roller

unit by lifting the lock lever at
the right end of the transfer
roller unit until the unit is
freed, and then lifting the
unit out.

» Note:

Because you cannot
see when the unit is
released, it’s best to lift the
unit and the lock lever at the
same time.

b Using a dry cotton cloth, clean any paper dust and toner

buildup from the transfer roller.

» Note:

c Reinstall the transfer roller in the transfer unit.

5 Clean the paper discharger.

a Remove the paper

Manually rotate the roller while cleaning it.

discharger by pushing it to
the right and then lifting it up
and out of the transfer unit.
(It comes out after the tabs
on the charger have cleared
their retainers.)

Lock Lever

Transfer Roller

b Using a dry cotton cloth,

clean any paper dust and
toner buildup from the
outside of the paper
discharger.

c Using a dry cotton swab, clean any paper dust and toner

buildup from the interior of the paper discharger.

QMS magicolor 2 Op

eration5-6

Cleaning the
Printer

d Using a dry cotton swab,

clean the paper discharger
wire.

e Reinstall the paper

discharger in the transfer
unit, and then push it down
and to the left to lock it in
place.

6 Clean any paper dust and

toner buildup found on the
transfer unit itself.

7 Close the printer’s rear cover.

Cleaning the Paper Exit Rollers

» Note:

A dry cotton cloth is required for this procedure.

1 Turn off and unplug the printer.
2 Open the printer’s top cover.
3 Using a dry cotton cloth, clean

the paper exit rollers.

Wire inside

While manually rotating each
paper exit roller, clean each
roller.

4 Close the printer’s top cover.

5-7Printer Care

Cleaning the

h

Printer

Cleaning the OPC Belt Cartridge

s Caution:

The OPC belt is extremely sensitive to touch. Always handle
the cartridge so you don’t touch the surface of the belt. Any body oil
left on the surface of the belt will prevent toner from adhering to the
belt which results in poor image quality . Also , k eep the cartridge away
from anything that may scratch the surface of the belt. Any scratches
will show in the image produced.

The OPC belt is also extremely sensitive to bright light and direct
sunlight. Always leave it in its protective bag until you are ready to
install it. Any exposure to light should be limited to two minutes. If you
suspect the belt is damaged due to exposure to light, put the belt in a
dark place to recover. Depending on the amount of exposure,
recovery may take up to two hours. Recovery time is dependent on
the amount of exposure sustained. Recovery is not guaranteed.

» Note:

A dry cotton cloth is required for this procedure.

1 Turn off and unplug the printer.
2 Open the printer’s fr o nt and t op covers, release the OPC belt

cartridge lock levers, and remove the OPC belt cartridge.

3 Using a dry cotton cloth, clean

any toner buildup fr om around
the cleaning blade.

Cleaning blade

s Caution:

Don’t touch the edge

of the cleaning blade.

4 Clean any paper dust and

toner buildup found on the
OPC belt cartridge itself.

s Caution:

Handle the cartridge carefully . The belt is very sensitive

to hand oils and scratches, both of which reduce print quality.

QMS magicolor 2 Op

Dont touc
here.

eration5-8

Cleaning the
Printer

5 Remove the corona-wire cleaning brush from inside the fr ont

of the printer.

6 Turn the OPC belt cartridge so that the handle is facing away

from you.

7 Use the brush to clean the corona wire inside end of the OPC

belt cartridge.

s Caution: The corona wire is very delicate. Do not press hard on

the wire.

8 Reinstall the OPC belt cartridge, and secure its lock levers.
9 Return the corona-wire cleaning brush to its holder, and then

close the printer’s front and top covers.

5-9Printer Care

Cleaning the
Printer

Cleaning the Laser Lens

It’s necessary to clean the laser lens only when you find vertical white
or light-color streaking in all primary colors on your printouts.

» Note:

A dry cotton cloth or dry cotton swab is required for this

procedure.

1 Open the printer’s front cover.
2 Remove the four toner cartridges.
3 Remove the laser lens.

Use the two tabs on top of the
lens.

4 Using a dry cotton cloth, wipe

the lens.

5 Reinstall the laser lens.

It slides in at a 45° angle.

6 Reinstall the four toner car-

tridges.

7 Close the printer’s front cover.

QMS magicolor 2 Op

eration5-10

Cleaning the
Printer

Cleaning the Exterior of The Printer

M WARNING!

Turn off the printer, unplug the power cord, and

disconnect all interface cables before cleaning. Do not spill water or
detergent into the printer; otherwise the printer will be damaged and
an electric shock may occur.

ACHTUNG!

Sie den Drucker reinigen. Versch

ü

ssigkeiten auf dem Drucker, da das Gerät sonst beschädigt wird

Fl

Ziehen Sie den Netzstecker aus der Steckdose bevor

ü

tten Sie kein Wasser oder andere

oder die Gefahr eines elektrischen Schlages besteht.

To protect your printer and maintain its appearance, clean the exterior
regularly. Use the following guidelines:

n Use only a dry or slightly damp, lint-free, soft cloth moistened only

with water or mild detergent.

n Never use cleaning solutions that contain solvents, such as alco-

hol and benzene. Solvents may damage the printer’s finish.

n Always test any cleaning solution on a small area of your printer

to check the solution's performance.

n Never use sharp or rough implements, such as wire or plastic

cleaning pads.

n Never spray a cleaning solution directly on the printer as the

cleaning solution will penetrate to the interior of the printer and
cause damage.

5-11Printer Care

Maintenance Schedule

Maintenance Schedule

The stated life expectancy of each consumable is based on printing
under specific operating conditions, such as media type, number of
color planes, page size, and page coverage (usually 5% coverage of
letter/A4-size media). The actual life expectancy will vary depending
on these and other printing variables, including continuous or intermit­tent printing, ambient temperature, and humidity.

This item needs
replacing...

20,000-page preven­tive maintenance

120,000-page preven­tive maintenance

AC paper discharger 120,000 pages** QMS Nat ional Service
Cleaning roller CHECK CLEANING ROLLER

Drum cleaner 120,000 planes* QMS National Service
Fuser oil bottle FUSER OIL LOW or FUSER

Fuser unit 60,000 pages** maximum

After... By...

20,000 pages** QMS National Service

120,000 pages** QMS National Service

User
displays in the message
window (after 12,000
pages** at 5% coverage of
each color)

OIL EMPTY displays in the
message window (fuser oil
bottle life is media
dependent: coarse r pa per
requires more oil)

(at an equal mix of b lack and
4-color pages, all with 5%
coverage of each color)

See “Replacing the

Fuser Oil Bottle and

Cleaning Roller” on

page 5-14.

User

See “Replacing the

Fuser Oil Bottle and

Cleaning Roller” on

page 5-14.

QMS National Service

QMS magicolor 2 Op

eration5-12

Maintenance
Schedule

This item needs

After... By...

replacing...

OPC belt cartridge REPLACE BELT displays in

the message window
(maximum lif e—5 0,000
planes*, usually occurs with

User
See“Replacing the OPC

Belt Cartridge” on page
5-17.

continuous use; minimum
life—20 ,000 planes*, us ually
occurs with intermittent use
although other factors also
affect cartridge life)

Ozone filter 12 months User

See “Replacing the
Ozone Filter” on page

5-20.
Tra ns fer roller 120,000 pages** QMS Nat ional Service
Waste toner pack WASTE TONER FULL

displays in the message
window (after 12,000
pages** at 5% coverage of

User

See “Replacing the

Waste Toner Pack” on

page 5-21.

each color)

*A plane is a single pass of the OPC belt (one toner color). For example, a one-color

print job makes one pass (one plane), and a two-color print job makes two passes
(two planes).

**A single-sided page (also called a face) usually consists of four passes of the OPC

belt, since most color print jobs use all four toner colors.

5-13Printer Care

Replacing the Fuser Oil Bottle and Cleaning Roller

Replacing the Fuser Oil Bottle
and Cleaning Roller

s Caution:

is also expensive to replace. Fuser life will be shortened (or the fuser
permanently damaged) if the oil bottle and cleaning roller are not
changed when needed and installed properly. This type of damage is
not covered under warranty or service contract.

M WARNING!

severe burns. Make sure the unit is cool before handling it.

ACHTUNG!

Verbrennungsgefahr besteht. Bitte lassen Sie die Fixiereinheit einige
Zeit abkühlen, bevor Sie diese berühren.

1 Turn off the printer.
2 Open the printer’s top cover .
3 Open the two cleaning r oller

The fuser unit is an integral part of the imaging process and

The fuser unit can become extremely hot and cause

Die Fixiereinheit kann sehr heiß werden, so daß

lock levers.

QMS magicolor 2 Op

eration5-14

4 Remove the old oil bottle.

Replacing the
Fuser Oil Bottle
and Cleaning
Roller

s Caution:

Hold a sheet of
paper under the oil bottle while
removing it, so oil doesn’t drip
into the printer.

5 Remove the old cleaning

roller.

6 Lower the new oil bottle into

its slot.

The tab on the side of the bot­tle must be on the right.

5-15Printer Care

Replacing the
Fuser Oil Bottle
and Cleaning
Roller

7 Install the cleaning roller in

its slot.

The tab on the top of the
cleaning roller must be on the
left.

8 Close the two lock levers.
9 Close the printer’s top

cover.
10 Turn on the printer.
11 Reset the consumables

usage monitoring system.

a In the Operator Control/

Consumables/Item
Replaced/Fuser Oil menu
choose Yes.

b In the Operator Control/

Consumables/Item
Replaced/Cleaning Rol ler
menu choose Yes.

» Note:

after a

message displays in the message window, the engine

automatically recovers. However, you must manually reset the

consumables usage monitoring system to ensure accurate

consumables monitoring.

To access consumables usage information, use the Operator

Control/Consumables/Print Statistics menu or the CrownView

printer web page.

When you replace the fuser oil bottle and cleaning roller

FUSER OIL EMPTY

or

CHECK CLEANING ROLLER

QMS magicolor 2 Op

eration5-16

Replacing the OPC Belt Cartridge

Replacing the
OPC Belt
Cartridge

s Caution:

sunlight. Always leave it in its protective bag until you’re ready to

install it. Also, handle the cartridge carefully. The belt is also

extremely sensitive to hand oils and scratches, both of which reduce

print quality.

1 Turn off the printer.

2 Open the printer’s front cover.
s Caution:

3 Open the printer’s top cover .

4 Rotate up the two lock

The OPC belt is extremely sensitive to bright light and direct

This is necessary as it pulls the toner cartridges forward
slightly to make room for the OPC belt cartridge. You could
damage the OPC belt if you don’t do this.

levers (one on each side of
the OPC belt cartridge) to
release the cartridge.

5-17Printer Care

Replacing the
OPC Belt
Cartridge

5 Pull the cartridge straight

up and out of the printer,
and then discard it.

6 Remove the protective sheet

from the cartridge, and then
pull out the two tension­release pins (one on each
side of the cartridge).

s Caution:

Don’t touch the
green material on the
cartridge. It scratches easily.

7 Holding the cartridge above

the printer, align the guide
pins on the cartridge with
the guide slots in the lock
levers.

The white gear on the
cartrid ge goes to the rig ht.

8 Gently guide the cartridge

into the printer.

s

Caution: The cartridge should slide easily into the printer. Don’t
force it.

QMS magicolor 2 Op

eration5-18

Replacing the
OPC Belt
Cartridge

9 Rotate the two lock lever s to

secure the OPC belt car­tridge in the printer.

10 Close the printer’s front and

top covers.

11 Turn on the printer.

12 In the Operator Control/Consumables/Item Replaced/OPC

Cartridge menu choose Yes to reset the consumables moni­toring system.

» Note:

BELT

automatically recovers. However, you must manually reset the
consumables usage monitoring system to ensure accurate
consumables monitoring.

To access consumables usage information, use the Operator
Control/Consumables/Print Statistics menu or the CrownView
printer web page.

When you replace the OPC belt cartridge after a

REPLACE

message displays in the message window, the engine

5-19Printer Care

Replacing the Ozone Filter

Replacing the Ozone Filter

The ozone filter reduces exhausted ozone gas.

1 Remove the ozone filter

case on the left rear of the
printer.

2 Remove the ozone filter

from the case.

3 Install a new ozone filter in

the case.

4 Reinstall the ozone filter

case.

zone filter case

Ozone filter

QMS magicolor 2 Op

eration5-20

Replacing the Waste Toner Pack

Replacing the Waste Toner
Pack

The waste toner pack collects the waste toner from the printing pro­cess so you can conveniently throw it away.

1 Open the printer’s front

cover.

2 Remove the waste toner

pack.

3 Use the label on the side of

the old waste toner pack to
seal the opening, and then
dispose of the pack in
accordance with safety laws
and regulations in your
area.

4 Insert the new waste toner pack.
5 Close the printer’s front cover.

Seal this opening

5-21Printer Care

Replacing the
Waste Toner
Pack

6 In the Operator Control/Consumables/Item Replaced/Waste

Toner Pack men u c hoose Yes to reset the consumables mon­itoring system.

» Note:

WASTE TONER

engine automatically recovers. Howev er , you must manually reset
the consumables usage monitoring system to ensure accurate
consumables monitoring.

To access consumables usage information, use the Operator
Control/Consumables/Print Statistics menu or the CrownView
printer web page.

v

When you replace the waste toner pack after a

message displays in the message window, the

CHECK

QMS magicolor 2 Op

eration5-22

6

CrownView Printer Web Page

In This Chapter . . .

n “Introduction” on page 6-2
n “Setting up the Printer Web Page” on page 6-3
n “Printer Home Page” on page 6-8
n “Web Page Help System” on page 6-29

Introduction

Introduction

QMS CrownView is a printer-based application using the World Wide
Web portion of the Internet as a framework for the QMS
Print System. This feature allows you to monitor printer consumables
as well as access information that is normally available only by print­ing a status page.

Inside your new QMS printer resides an HTTP (Hyper-Text Transfer
Protocol) based web page that can be accessed from the most com­mon web-browser software, Netscape Navigator and Microsoft
Explorer. This web page gives you access to the most frequently
accessed printer configurations and gives you instant access to
printer status. Anyone on your company intranet can access the QMS
printer through their web-browser software.

magicolor

2

» Note:

The sample windows and dialog boxes shown in this chapter
are as they appear in Netscape Navigator and Internet Explorer, and
coincide with the step-by-step instructions provided.

This chapter provides you with details on

n Setting up and using the web page
n The different types of pages in the printer
n Accessing the QMS web site and performance support

QMS magicolor 2 Operation6-2

Setting up the Printer Web Page

Setting up the Printer Web
Page

Setting up the printer web page to run on your intranet involves two
basic steps:

n Assigning a name to your printer
n Setting up the “no proxy” preferences in your browser software

Assigning a Printer Name

The printer web page can be accessed only through the assigned
name of the printer or the IP address. It is more convenient for you to
use a name than the address. The default name for the printer is usu­ally the model number of the printer, for example, QMS
Print System. Change the default name to one that is more easily
remembered and typed.

You can change the printer name through the Administration/Commu-

x

nications/Network
Administration/Communications/Network
Printer Name menu. (See the
information.)

/CrownNet/NetWare/Printer Name menu or the

x

/CrownNet/LanManager/

QMS CrownNet Setup Guide

magicolor

for more

2

CrownView Printer Web Page

6-3

Setting up the
Printer Web
Page

Setting Up Your Browser Software

Since your printer will reside on your intranet and will not be accessi­ble beyond the firewall of your network, you must set up the proper
“preferences” in your browser software. Your printer name or IP
address must be added to the “no proxy” list in the preferences dialog
box of the browser.

» Note:

You need to do this procedure only once.

For Netscape

1 Start your web-browser.
2 Access the Options menu and choose Network Preferences.
3 Select the Proxies tab in the dialog box.

4 Select the Manual Proxy Configuration radio button and

press the View... button.

QMS magicolor 2 Operation6-4

Setting up the
Printer Web
Page

5 In the No Proxy For: text box, type a comma after the last

entry and then type the printer name or the IP address of
your QMS

magicolor

magicolor 2

2.

» Note:

The printer name is entered in the network protocol menu that
you are using. The default name is the model number of the printer.
See “Assigning a Printer Name” on 6-3 for more information on
naming your printer.

6 Choose OK.
7 Enter the printer name or IP address in the Go to: URL

address box to access the printer home page.

QMS magicolor 2

CrownView Printer Web Page

6-5

Setting up the
Printer Web
Page

For Internet Explorer

1 Start your web browser.
2 Access the View menu and choose Options.
3 Select the Connection tab on the dialog box.

4 Click the Settings button to display the Pro xy Settings dialog

box.

QMS magicolor 2 Operation6-6

Setting up the
Printer Web
Page

5 In the Exceptions text box, type a comma after the last entry

and then type the printer name or the IP address.

» Note:

that you’re using. The default name is the model number of the
printer. See the
for information on changing the printer name.

6 Click OK.

The printer name is entered in the network protocol menu

QMS CrownNet System Adminstrator’s Manual

QMS magicolor 2

7 Now you should be able to enter the printer name in the URL

address box to access the printer home page.

QMS magicolor 2

CrownView Printer Web Page

6-7

Printer Home Page

Printer Home Page

The Home Page is the starting point for all access to the printer web
pages. On this page you will find hotlinks to all of the supporting web
pages for your printer.

Printer Graphic

Hotlinks

Product &
Printer Name

Configuration

Information

Hotlinks

The printer home page provides the following information.

Product Name Identifies the particular printer that you are brows-

ing. This printer is pictured in the graphic with all
installed paper handling options.

Configuration Menu: No equivalent

QMS magicolor 2 Operation6-8

Printer Home
Page

Printer Name Shows the name you have assigned to your

printer. The default printer name is the same as
the product name.

Configuration Menu: Administration/

x

Communications/Network
Printer Name menu or the Administration/
Communications/Network
LanManager/Printer Name menu

Current
Status

Resolution Identifies the resolution and halftone.

Default
Inputbin

Sheets
Printed

Echoes the status message in the printer control
panel message window.

Configuration Menu: No equivalent

Configuration Menu: Administration/Engine/Def

Resolution
Identifies the input cassette or tray , the media size ,

and the percent filled with media.
Configuration Menu: Operator Control/Inputbin
Lists the number of sheets of media printed to

date during the current consumables tracking
period (Administration/Consumables/Start Period
menu).

/CrownNet/NetWare/

x

/CrownNet/

» Note:

This number differs from the number of
sheets printed statistics on the printer’s start-up
and status pages, which refer to the total
number of sheets of media printed during the
life of the printer.

Configuration Menu: No equivalent

Faces Printed Lists the number of page faces printed to date.

» Note:

This number differs from the number of
faces printed statistics on the printer’s start-up
and status pages, which refer to the total
number of page faces printed during the life of
the printer.

Configuration Menu: No equivalent

CrownView Printer Web Page

6-9

Printer Home
Page

Hotlinks Take you to other pages of status, configurations,

Home

The Home hotlink simply returns you to the printer home page when it
is selected.

or help information. Each of these hotlinks is fully
explained in this chapter.

Configuration Menu: No equivalent

QMS magicolor 2 Operation6-10

Printer Home
Page

Operator Control

The Operator Control hotlink on the home page jumps to the Operator
Control page. This page contains a form which allows you to config­ure settings in your printer.

After you make your choices, choose the Submit button to make them
take effect.

Configuration Form

The Operator Control page contains the following options. For com­plete information on any options see chapter 4, “Printer Configura­tion,” of the

Copies Allows you to enter the number of copies to print.

CrownView Printer Web Page

Reference

manual.

Configuration Menu: Operator Control/Copies

6-11

Printer Home
Page

Color
Separation

Color Model Allows you to select between full-color or

Collation Allows you to turn collation Off or On.

Orientation Allows you to select Portrait or Landscape

Inputbin Allows you to choose Upper or Optional as the

Chain
Inputbins

Upper Bin
Media

Optional Bin
Media

Allows you to print color separations.
Configuration Menu: Operator Control/Color

Separation

monochrome mode.
Configuration Menu: Operator Control/Color

Model

Configuration Menu: Operator Control/Collation

orientation.
Configuration Menu: Operator Control/

Orientation

input source.
Configuration Menu: Operator Control/Inputbin
Allows you to set input bin chaining to Off, On, or

On Any.
Configuration Menu: Operator Control/Chain

Inputbins
Allows you to specify the type of media in the

upper (standard) cassette so the printer can
optimize output for that media type.

Configuration Menu: Operator Control/Media/For
Upper Bin

Allows you to specify the type of media in the
optional lower input feeder so the printer can
optimize output for that media type.

Configuration Menu: Operator Control/Media/For
Optional Bin

QMS magicolor 2 Operation6-12

Printer Home
Page

Upper
Custom Tray

Optional
Custom Tray

Specifies the media size in the upper (standard)
cassette if it’s something other than A4, Legal, or
Letter (the typical sizes the cassettes expect)

Configuration Menu: Operator Control/Custom
Bin/Upper

Specifies the media size in the optional lower input
feeder if it’s something other than A4, Legal, or
Letter (the typical sizes the cassettes expect)

Configuration Menu: Operator Control/Custom
Bin/Optional

General Settings

The General Settings hotlink takes you to the General Settings page.

Settings Links

Communication
Settings

CrownView Printer Web Page

6-13

Printer Home
Page

This page provides hotlinks to several groups of printer configuration
settings. Each is described in more detail in the following pages:

n “Printer Setting” on page 6-14
n “Communication Settings & Input Buffer Sizes” on page 6-16
n “Paper Sources” on page 6-16
n “Options” on page 6-17
n “Current Memory Configuration” on page 6-17
n “Hard Disk Status” on page 6-19
n “Timeouts” on page 6-19

You can view this information to see the status of the printer, b ut you can
change it only by accessing the printer’s configuration menu through the
printer control panel, a remote or local console, or CrownAdmin 3.

Printer Setting

This table provides you with data relative to the settings of the printer.

Compatibility
Level

Do Start-up
Page

Do Error
Handler

Identifies the PostScript emulation level.
Configuration Menu: No equivalent
Identifies whether the printer start-up page is

turned on or off.
Configuration Menu: Administration/Startup

Options/Do Start Page
Identifies whether the PostScript Error Handler is

on or off. Error Handler is a diagnostic tool that
identifies PostScript errors encountered during a
print job.

Configuration Menu: Administration/Startup
Options/Do Error Handler

QMS magicolor 2 Operation6-14

Printer Home
Page

Do Sys/Start Identifies whether the printer controller checks the

hard disk for a PostScript file named SYS\START
and then executes the file. This file does not print.

Configuration Menu: Administration/Startup
Options/Do Sys Start

Is Password 0?Identifies whether the Administration menu

password is set.
0=Off

Configuration Menu: Installation/Use Admin Pwd

Default
Chaining

Default Paper
Tray

Number of
Paper Trays

Left Margin Identifies the amount (in .01" increments) the

Top Margin Identifies the amount (in .01" increments) the

Resolution Identifies the printer resolution.

Identifies whether tray chaining is enabled or
disabled. Tray chaining allows the printer to draw
media from another input source with either the
same or any size and type of media (dependent on
the choice selected) automatically when the first
input source empties.

Configuration Menu: Operator Control/Chain
Inputbins

Tells you which input source is the default.
Configuration Menu: Operator Control/Inputbin
Tells you the number of input sources available on

your printer.
Configuration Menu: No equivalent.

image is adjusted horizontally on the page.

Configuration Menu: Administration/Engine/
Image Alignment/Horiz Offset

image is adjusted vertically on the page.

Configuration Menu: Administration/Engine/
Image Alignment/Vertical Offset

Configuration Menu: Administration/Engine/Def.
Resolution

CrownView Printer Web Page

6-15

Printer Home
Page

Communication Settings & Input Buffer Sizes

This hotlink displays a screen that shows the communications set­tings of the printer.

Serial IF Identifies the settings for the serial interface.

Parallel IF Identifies the settings for the parallel interface.

IF 1 Identifies the settings for the optional Network1

IF 2 Identifies the settings for the Network2 (CrownNet

Shared Spool­ing Space

Configuration Menu: Administration/

Communications/Serial

Configuration Menu: Administration/
Communications/Parallel

interface.
Configuration Menu: Administration/

Communications/Network1

Ethernet) interface.
Configuration Menu: Administration/

Communications/Network2
Identifies the total amount of spooling space

shared by the interfaces
Configuration Menu: No equivalent.

Paper Sources

This hotlink provides media source information.

Upper Identifies the size and type of media currently

installed in the upper tray.
Configuration Menus: Operator Control/Custom

Bin/Upper, Operator Control/Media/For Upper Bin

Optional Identifies the size and type of media currently

installed in the optional lower input feeder.
Configuration Menu: Operator Control/Custom

Bin/Optional, Operator Control/Media/For Optional
Bin

QMS magicolor 2 Operation6-16

Printer Home
Page

Options

Disk(s) Identifies how many hard disks are attached to the

printer and what their addresses are.

Configuration Menu: No equivalent

Emulations Identifies the installed emulations.

Configuration Menu: No equivalent

Current Memory Configuration

Memory configuration affects the number of jobs that can be
accepted by the printer, the number of options available simulta­neously, the number of downloadable fonts and emulations that can
be stored, and overall printer performance.

Host Input
Spool

Display List Shows the size (in KB) of the Display List, also

PostScript
Font Cache

Shows the size (in KB) of the Host Input field, also
known as K Mem for Spool. This memory client
stores incoming data from all the interfaces until
the emulation can process the print job.

Configuration Menu: Administration/Memory/
Manual Config/K Mem for Spool

known as K Mem Display. This client stores
compressed representations, or blocks, of the
pages to be printed.

Configuration Menu: Administration/Memory/
Manual/Config/K/Mem Displ ay

Shows the size (in KB) of the Font Cache, also
known as K Mem for PS Fonts. This memory client
stores bitmapped representations of previously
scaled PostScript fonts.

Configuration Menu: Administration/Memory/
Manual Config/K Mem for PS Fonts

CrownView Printer Web Page

6-17

Printer Home
Page

PostScript
Heap

Framebuffer Shows the size (in KB) of the Frame Buffer. This

Emulation Shows the size (in KB) of the Emulation client,

Emulation
Temporary

Disk Cache Shows the size (in KB) of the Disk Cache. This

Shows the size (in KB) of the Heap, also known as
K Mem for PSHeap, PostScript VM, and Virtual
Memory. This client holds downloaded fonts, Post­Script operators, and forms.

Configuration Menu: Administration/Memory/
Manual Config/K Menu for PSHeap

client holds rasterized or bitmapped images of
page faces which are ready to be sent to the print
engine.

Configuration Menu: Administration/Memory/
Manual Config/K Mem Framebuff

also known as K Mem Emulation. This client is
used to store any optional emulations, such as
LN03 Plus.

Configuration Menu: Administration/Memory/
Manual Config/K Mem Emulation

Shows the size (in KB) of the Emulation
Temporary client. This client is used by non­PostScript emulations for storing downloaded
(soft) fonts, forms, or macros.

Configuration Menu: Administration/Memory/
Manual Config/K Mem Emulation Temp

memory client stores frequently used data in
system memory instead of continually storing and
retrieving it from a hard disk.

Configuration Menu: Administration/Memory/
Manual Config/K Mem /Disk Cache

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Printer Home
Page

System Use Sh ows the size (in KB) of the System Use. Also

known as System Memory, this non-configurable
client is the amount of RAM used to run the
printer’s operating system. It’s never increased or
decreased. The system memory subtracted from
the total amount of RAM identifies the amount of
RAM available for all the other memory clients.

Configuration Menu: No equivalent

Printer
Memory

Shows the size (in KB) of the total amount of RAM
that your printer has.

Configuration Menu: Administration/Memory/
Manual Config/MB Printer Mem

Hard Disk Status

This hotlink provides the status of the hard disk.

Disk(s) Provides the name, size, and free space on all

attached hard disks.

Configuration Menu: No equivalent

Total Identifies the total space and free space on all

attached hard disks.
Configuration Menu: No equivalent

Timeouts

This hotlink provides the status on established timeouts.

Wait Shows the maximum number of seconds the

PostScript emulation waits for incoming data.
Configuration Menu: Administration/

Communications/Timeouts/PS Wait Timeout

Job This shows the maximum number of seconds the

printer processes a print job before it ends the job.
Configuration Menu: Administration/

Communications/Timeouts/Job Timeout

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Printer Home
Page

Emulation Shows the maximum number of seconds emula-

ESP Shows the maximum number of seconds the

tions other than PostScript wait for incoming data.

Configuration Menu: Administration/
Communications/Timeouts/Emulation Timeout

printer uses to match an emulation before printing
the job in the default emulation.

Configuration Menu: Administration/
Communications/Timeouts/ESP Timeout

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Printer Home
Page

Printer Jobs

The Printer Jobs hotlink on the home page jumps to the Printer Jobs
page. This page contains information about the current jobs the
printer is processing and information on the previous five jobs printed.

Current Job
Status

Previous
Job Status

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Printer Home
Page

Job Indicates the job number of the current print jobs

Status Indicates the status of each job. (Interpreting,

Prio[rity] Shows the priority of each job.

Owner Shows the name of the owner of each current job.

Title Shows the title of each job.

Interface Identifies the interface over which the job was sent

Sheet Shows the number of physical sheets of media

Page Indicates the number of pages printed for each

and up to five previous print jobs.
Configuration Menu: No equivalent.

Spooling, Spooled, Pr i nti ng, Pr i nted )

Configuration Menu: No equivalent

Configuration Menu: No equivalent

Configuration Menu: No equivalent

Configuration Menu: No equivalent

to the printer.
Configuration Menu: No equivalent

printed for each job.
Configuration Menu: No equivalent.

job.
Configuration Menu: No equivalent

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Printer Home
Page

Consumable Status

The Consumable Status hotlink on the home page jumps to the Con­sumable Status page. This page contains information about the level
of usage of all of the printers’ consumables.

» Note:

The scales are an estimate, reported as a percentage, and do
not indicate the exact amount of consumables used. In addition, the
life expectancy of each consumable is based on printing under
specific operating conditions, such as media type, number of color
planes, page size, and page coverage (usually 5% coverage of letter/
A4-size media). The actual life expectancy will vary depending on
these and other printing variables, including continuous or intermittent
printing, ambient temperature, and humidity.

Consumable
Status
Gauges

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Printer Home
Page

Consumable
Name

Consumable
Max Number

Consumable
Usage
Gauges

Identifies the consumable (for example, Black
Toner or 20K PM Service).

Configuration Menus: Operator Control/
Consumables and Administration/Consumables

Shows the maximum capacity of the consumable
(for example, 10000 planes or 120000 sheets).

Configuration Menus: Operator Control/
Consumables and Administration/Consumables

Shows the remaining amount of the consumable
(in percentages, not planes, faces, or sheets).

Configuration Menus: Operator Control/
Consumables and Administration/Consumables

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Printer Home
Page

Accounting

The Accounting hot link on the h ome page ju mps to the Acco unting pag e,
which contains information abo ut accoun ting configu rati on settings.

Mode Shows whether accounting is enabled or disabled.

Configuration Menu: Operator Control/

Accounting/Mode

Disk Space Shows how much disk space is allocated to job

accounting files.
Configuration Menu: Operator Control/

Accounting/Disk Space

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Printer Home
Page

File Segment Shows whether accounting information is stored in

the printer in a single file or in multiple files.
Configuration Menu: Operator Control/

Accounting/File Segment

System Support Page

The System Support hotlink on the home page jumps to the System
Support page. This page can be used to set up internal support for
the printer as well as to link to the QMS web site.

Support
Form Data

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Printer Home
Page

Page refresh
rate

If you need
assistance,
contact

Contact
Number

Printer Help
URL

QMS
Corporate
URL

To order
supplies and
accessories

Once you’ve made the necessary changes, choose Submit.

» Note:

If the page refresh rate is set to too small a time interval, you

The rate at which information in the form is reset to
the current printer settings.

A text box for entering the name of a local expert
Configuration Menu: No equivalent

A text box for entering a local or QMS contact
number

Configuration Menu: No equivalent
A text box for entering a local or QMS printer help

URL (web address)
Configuration Menu: No equivalent
The QMS corporate URL (web address)
Configuration Menu: No equivalent

A text box for entering a local or QMS contact
number

Configuration Menu: No equivalent

may lose your changes before you choose the Submit button.

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Printer Home
Page

QMS, Inc. Page

The QMS, Inc. hotlink on the home page jumps to the QMS web site
configured on the System Support page (QMS Corporate URL). From
the QMS web site you can access information about other QMS print­ers, contact information, a FAQ database, printer manuals, and online
performance support.

Online Help Page

The Online Help hotlink on the home page jumps to any help informa­tion that has been configured on the System Support page (Printer
Help URL). You can configure this to jump to your own help web site
set up on your local intranet or to the QMS online performance sup­port information for your QMS print system.

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