KONICA MINOLTA QMS 860 User Guide
QMS ® 860 Print System
User’s Guide
1800261-001D
Trademark Acknowledgements
The following are trademarks or registered trademarks of their respective owners. Other
product names mentioned in this manual may also be trademarks or registered trademarks
of their respective owners. Registered trademark s are registered in the United States Patent
and Trademark Office; some trademarks may also be registered in other countries. QMS
the QMS logo
a trademark of Adobe Systems, Incorporated for a page description language and may be
registered in certain jurisdictions. Throu ghout this user’s guide, “Pos tScript Level 2” is used
to refer to a set of capabilities defined by Adobe Systems for its PostScript L evel 2 page
description language. These capabilities, among others, are implemented in this product
through a program designed and developed by QMS which is compatible with Adobe’s
PostScript Level 2 language. Adobe Illustrator
Aldus PageMaker
EtherTalk
AutoDesk, Inc. CompuServe
DEC
Design, Inc. Ethernet
Corporation. Helvetica
, LaserJet, HP PCL, HP-GL/Hewlett-Packard Company. IBM, AT, Token-
HP
Ring
Intel
Dingbats
copyrighted by the International Typeface Corporation. Lotus
/Lotus Development Corporation. Micrografx, Micrografx Designer/Micrografx, Inc.
Microsoft
MultiMate
NetWare
Samsung
Sprint
Microsystems, Inc. UNIX
Software, Inc., a Xerox Company. WingZ
WordPerfect
, PS Executive Series, Crown, the Crown logo/QMS. PostScript is
, LaserWriter, Macintosh, LocalTalk/Apple Computer, Inc. AutoCad/
, DECnet, LN03/Digital Equipment Corporation. Dreams/Innovative Data
, Aldus FreeHand/Aldus Corporation. Apple, AppleTalk,
/H & R Block. Dataproducts/Dataproducts Corporation.
/Xerox Corporation. Harvard Graphics/Software Publishing
, Times, Palatino/Linotype-Hell AG and/or its subsidiaries.
/Adobe Systems Incorporated. Aldus,
, DisplayWrite, IBM PC, PC/XT/International Bus iness Machines Corpora tion.
/Intel Corporation. ITC Avant Garde Gothic, ITC Zapf Chancery, ITC Zapf
, ITC Bookman/International Typeface Corporation. ITC typefaces are
, MS-DOS, Excel, PowerPoint, Windows/Microsoft Corporation.
/MultiMate International Corporation, an Ashton-Tate company. Novell,
/Novell, Inc. PhoneNET/Farallon Computing, Inc. QuarkXPress/Quark, Inc.
/Samsung Electronics Company, Ltd. Styrofoam/Dow Chemical Company.
/Borland International, Inc. SuperPaint/Silicon Beach Software. TOPS/SUN
/WordPerfect Corporation. WordStar/MicroPro International Corporation.
/UNIX Systems Laboratories, Inc . Ventura Publishe r/Ventura
, 1-2-3, Lotus Manuscript
/Informix Software, Inc.
,
Proprietary Statement
The digitally encoded software included with your QMS 860 Print System is Copyrighted
© 1994 by QMS, Inc. All Rights Reserv ed. This software may not be reproduced, modif ied,
displayed, transfe rred, or co pied in any form o r in any m anner or o n any med ia, in whole or
in part, without the express written permission of QMS, Inc.
Copyright Notice
This manual is Copyrighted © 1994 by QMS, Inc., One Magnum Pass, Mobile, AL 36618.
All Rights Reserved. This manual may not be copied in whole or in part, nor transferred to
any other media or language, without the express written permission of QMS, Inc.
Table of Contents
Chapter 1 Introduction
Printer Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1
Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2
About the Documentation. . . . . . . . . . . . . . . . . . . . . . . 1-6
Standard Product Documentation . . . . . . . . . . . . . . 1-6
Optional Purchase Documentation . . . . . . . . . . . . . 1-8
Related Document ation. . . . . . . . . . . . . . . . . . . . . . 1-9
About This Manua l . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-9
Contents. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1- 9
Conventions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-12
Chapter 2 Printer Installation
Selecting You r Printe r’s Loca tion . . . . . . . . . . . . . . . . 2-1
Location Requirements . . . . . . . . . . . . . . . . . . . . . . 2-1
Power Requirements . . . . . . . . . . . . . . . . . . . . . . . . 2-3
Unpacking the Printer. . . . . . . . . . . . . . . . . . . . . . . . . . 2-3
Checking Shipment Contents . . . . . . . . . . . . . . . . . . . . 2-7
Completin g QMS Product Regi stra ti on. . . . . . . . . . . . 2-8
Installing Your Printer . . . . . . . . . . . . . . . . . . . . . . . . . 2-8
Installing the Tone r Ca rtr idg e . . . . . . . . . . . . . . . . . 2-8
Loading the 250-Sheet Pap er Casset te . . . . . . . . . 2-14
Connecting the Power Cord . . . . . . . . . . . . . . . . . . . . 2-19
Printing a Star t-u p Page . . . . . . . . . . . . . . . . . . . . . . . 2-20
Enabling/ Disa bling t he Start -up Page . . . . . . . . . . 2-21
Chapter 3 Printer-Host Interface
Introduction. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-1
Optio nal Ne twork Inter f aces . . . . . . . . . . . . . . . . . . . . 3- 1
Simultaneous Inter face Opera tion (SIO) . . . . . . . . . . . 3-2
ESP Technology. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3- 3
Communication Modes. . . . . . . . . . . . . . . . . . . . . . . . . 3-4
iii
Connecting via the AppleTalk Port . . . . . . . . . . . . . . . 3-5
Macintosh Inte rface Cabli ng. . . . . . . . . . . . . . . . . . 3-5
Making the Conne ction . . . . . . . . . . . . . . . . . . . . . . 3-6
Macintosh Printin g Software . . . . . . . . . . . . . . . . . . . . 3-7
PS Execut ive Series Utili tie s. . . . . . . . . . . . . . . . . . 3-7
Macintosh Printer Drive rs . . . . . . . . . . . . . . . . . . . . 3-8
Printer Descripti on Files . . . . . . . . . . . . . . . . . . . . . 3-9
Adobe Separator . . . . . . . . . . . . . . . . . . . . . . . . . 3-9
QuarkXPress. . . . . . . . . . . . . . . . . . . . . . . . . . . 3-10
Aldus PageMak er 4.2 and hi ghe r . . . . . . . . . . . 3-10
Aldus PageMak er 4.01 and earl ier . . . . . . . . . . 3-10
Aldus FreeHan d 3.0 and high er . . . . . . . . . . . . 3-10
Aldus PrePrint. . . . . . . . . . . . . . . . . . . . . . . . . . 3-10
Testing Maci ntosh Comm unication. . . . . . . . . . . . 3-11
Connecting via the Parallel Port. . . . . . . . . . . . . . . . . 3-11
Testing Parallel Communication. . . . . . . . . . . . . . 3-12
Creating the Test File . . . . . . . . . . . . . . . . . . . . 3-13
Sending the Test File . . . . . . . . . . . . . . . . . . . . 3-13
Connecting via the Serial Port . . . . . . . . . . . . . . . . . . 3-14
Testing Serial Commu nicat io n . . . . . . . . . . . . . . . 3-16
Creating the Test File . . . . . . . . . . . . . . . . . . . . 3-16
Sending the Test File . . . . . . . . . . . . . . . . . . . . 3-16
Changing Se rial Pa rame ter s. . . . . . . . . . . . . . . . . . 3-17
Special PC Concerns. . . . . . . . . . . . . . . . . . . . . . . . . . 3-22
PC Printer Driver s . . . . . . . . . . . . . . . . . . . . . . . . . 3-22
PC Screen Fonts. . . . . . . . . . . . . . . . . . . . . . . . . . . 3-23
Chapter 4 Printer Configuration
Introduction. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-1
Contr ol P ane l. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-1
Menu Structure. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-1
Printer Control P ane l . . . . . . . . . . . . . . . . . . . . . . . . . . 4- 2
Control Panel Indicators . . . . . . . . . . . . . . . . . . . . . 4-3
Control Panel Display . . . . . . . . . . . . . . . . . . . . . . . 4-4
Control Panel Functio n Keys. . . . . . . . . . . . . . . . . . 4-4
iv
Online/Offline Key . . . . . . . . . . . . . . . . . . . . . . . 4-5
Cancel Key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-5
Status Page Key . . . . . . . . . . . . . . . . . . . . . . . . . 4-7
Contr ol P ane l Menu Keys . . . . . . . . . . . . . . . . . . . . 4-8
Menu Structure. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-9
Accessing t he Confi guration Menu. . . . . . . . . . . . 4-11
Using Passwords . . . . . . . . . . . . . . . . . . . . . . . . . . 4-11
Accessing Sele ction s and Opt ion s. . . . . . . . . . . . . 4-12
Entering Cha ra ct er Inform a ti on. . . . . . . . . . . . . . . 4-14
Saving Confi gur ation Chan ges . . . . . . . . . . . . . . . 4-17
Installation Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-19
Operator Passwrd . . . . . . . . . . . . . . . . . . . . . . . . . 4-19
Use Operator Pwd . . . . . . . . . . . . . . . . . . . . . . . . . 4-20
Admin Password . . . . . . . . . . . . . . . . . . . . . . . . . . 4-20
Use Admin Pwd. . . . . . . . . . . . . . . . . . . . . . . . . . . 4-20
Operator Contr ol Menu . . . . . . . . . . . . . . . . . . . . . . . 4-21
Copies. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-22
Collation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-22
Orientation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-22
Inputbin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-23
Chain Inputbi n s . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-23
Multipurpose Sz. . . . . . . . . . . . . . . . . . . . . . . . . . . 4-23
Administ ratio n Menu . . . . . . . . . . . . . . . . . . . . . . . . . 4-24
Administ ratio n / Comm uni cati ons . . . . . . . . . . . . 4-25
Administ ratio n / Comm uni cati ons / Timeout s 4-25
Administ ratio n / Comm uni cati ons / Serial. . . . 4-26
Administ ratio n / Comm uni cati ons / Parall el . . 4-29
Administ ratio n / Comm uni cati ons / AppleT alk 4-30
Administrat ion / Emula tions . . . . . . . . . . . . . . . . . 4-32
Administ ratio n / Emulati ons / ESP Defa ul t
Emul. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-32
Administratio n / Emulations / HP-GL . . . . . . . 4-32
Administ ratio n / Emulati ons / HP PCL 4. . . . . 4-35
Administrat ion / Emula tions / PostScr ipt. . . . . 4-36
Administ ratio n / Special Page s . . . . . . . . . . . . . . . 4-37
Administ ratio n / Start up Opt ion s. . . . . . . . . . . . . . 4-39
v
Administ ratio n /Me mo ry. . . . . . . . . . . . . . . . . . . . 4-41
Quick Config. . . . . . . . . . . . . . . . . . . . . . . . . . . 4-42
K Mem for Spool . . . . . . . . . . . . . . . . . . . . . . . 4-42
K Mem for PS Heap . . . . . . . . . . . . . . . . . . . . . 4-43
K Mem PS Fonts. . . . . . . . . . . . . . . . . . . . . . . . 4-43
K Mem Emulatio n. . . . . . . . . . . . . . . . . . . . . . . 4-43
K Mem Emul Te m p . . . . . . . . . . . . . . . . . . . . . 4-43
K Mem Display. . . . . . . . . . . . . . . . . . . . . . . . . 4-44
K Mem Framebuff . . . . . . . . . . . . . . . . . . . . . . 4-44
K Disk Cache . . . . . . . . . . . . . . . . . . . . . . . . . . 4-44
MB Printer Mem. . . . . . . . . . . . . . . . . . . . . . . . 4-45
Administ ratio n / Engi ne. . . . . . . . . . . . . . . . . . . . . 4-46
Image Alignment. . . . . . . . . . . . . . . . . . . . . . . . 4-46
Default Paper . . . . . . . . . . . . . . . . . . . . . . . . . . 4-47
Inputbin 1 Name . . . . . . . . . . . . . . . . . . . . . . . . 4-47
Inputbin 2 Name . . . . . . . . . . . . . . . . . . . . . . . . 4-47
Inputbin 3 Name . . . . . . . . . . . . . . . . . . . . . . . . 4-47
Outputbin 1 Name. . . . . . . . . . . . . . . . . . . . . . . 4-47
Def Resolution . . . . . . . . . . . . . . . . . . . . . . . . . 4-48
Gamma Corre ct ion . . . . . . . . . . . . . . . . . . . . . . 4-48
Enable Buzz er. . . . . . . . . . . . . . . . . . . . . . . . . . 4-48
Page Recovery. . . . . . . . . . . . . . . . . . . . . . . . . . 4-48
Toner Out Act. . . . . . . . . . . . . . . . . . . . . . . . . . 4-48
Man Feed Timeout . . . . . . . . . . . . . . . . . . . . . . 4-48
Administrat ion / Miscella neous. . . . . . . . . . . . . . . 4-49
Restore Defaults . . . . . . . . . . . . . . . . . . . . . . . . 4-49
Keypad Langua ge. . . . . . . . . . . . . . . . . . . . . . . 4-49
Administ ratio n /Di sk Oper ation s. . . . . . . . . . . . . . 4-50
Install Option. . . . . . . . . . . . . . . . . . . . . . . . . . . 4-51
Remove Option. . . . . . . . . . . . . . . . . . . . . . . . . 4-51
Format Disk. . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-51
Collation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-51
Spool Overflow. . . . . . . . . . . . . . . . . . . . . . . . . 4-52
Configuri ng Opt ion al Features. . . . . . . . . . . . . . . . . . 4-52
vi
Chapter 5 Daily Operations
Introduction. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-1
Using Print Media. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-1
Page Sizes and Imageable Regions . . . . . . . . . . . . . 5-1
Working W it hi n Im age ab le Regi o ns . . . . . . . . . 5-2
Page Margins . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-2
Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-3
Storing Pape r . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-3
Loading the 250-Sheet Pap er Casset te . . . . . . . . . . 5-3
Loading Print Medi a in the Mult ipurpo se T ray. . . 5-10
Printing on Both Side s . . . . . . . . . . . . . . . . . . . 5-17
Transpar enc ie s . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-18
Storing Transp are ncie s . . . . . . . . . . . . . . . . . . . . . 5-18
Loading Transpa re nci es in the Paper T ray . . . . . . 5-18
Labels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-19
Storing Labe ls . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-19
Loading Labels in the Multi pur pose Tray. . . . . . . 5-20
Paper Cassette Cha ining. . . . . . . . . . . . . . . . . . . . . . . 5-20
Clearing Medi a Jams . . . . . . . . . . . . . . . . . . . . . . . . . 5-22
Locating Print Media Jams . . . . . . . . . . . . . . . . . . 5-23
Clearing Front Inside Area Ja ms . . . . . . . . . . . . . 5-24
Clearing Pape r Casset te Area Jam s . . . . . . . . . . . 5-27
Clearing Front Upper Door Are a Jams . . . . . . . . . 5-28
Clearing Mult ip urpo se T ray Area Jams . . . . . . . . 5-29
Replacing the T one r Cartr idge . . . . . . . . . . . . . . . . . . 5-30
Installing the Tone r Ca rtr idg e . . . . . . . . . . . . . . . . 5-33
Collating Out put. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-39
Printing a Status Page. . . . . . . . . . . . . . . . . . . . . . . . . 5-41
Cancelling a Print Job. . . . . . . . . . . . . . . . . . . . . . . . . 5-43
Caring for the Print er . . . . . . . . . . . . . . . . . . . . . . . . . 5-45
Handling the Printer. . . . . . . . . . . . . . . . . . . . . . . . 5-45
Cleaning the Printer. . . . . . . . . . . . . . . . . . . . . . . . 5-46
Cleaning the Transp are nt Shee t Area. . . . . . . . 5-46
vii
Chapter 6 Print Quality
Introduction. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-1
About Print Density . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-1
About Gamma Correction . . . . . . . . . . . . . . . . . . . . . . 6-3
Terms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-3
Gray Levels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-3
Halftone. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-3
Screen Frequen cy . . . . . . . . . . . . . . . . . . . . . . . . 6-4
Screen Angle. . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-5
Gamma Correct i on Concep t . . . . . . . . . . . . . . . . . . 6- 5
Gamma Correction Application. . . . . . . . . . . . . . . . 6-7
Chapter 7 Professional Printing
Introduction. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-1
About Typefaces and Fonts . . . . . . . . . . . . . . . . . . . . . 7-1
Typeface Classi fi cation. . . . . . . . . . . . . . . . . . . . . . 7-2
Resident PostSc rip t Font s . . . . . . . . . . . . . . . . . . . . 7-3
HP PCL Fonts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-6
PostScript Typ efa ce Sampler. . . . . . . . . . . . . . . . . . 7-7
Page Design . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-10
Point Size. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-11
Pitch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-12
Monospacing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-12
Proportional Spacing . . . . . . . . . . . . . . . . . . . . . . . 7-12
Character Set . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-13
Orientation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-13
Stroke Weight . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-13
Italic and Oblique Forms . . . . . . . . . . . . . . . . . . . 7-14
Bibliography . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-15
Chapter 8 Printer Options
Introduction. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-1
Additional Pa per Cassett es. . . . . . . . . . . . . . . . . . . . . . 8-1
About the Paper Feeder . . . . . . . . . . . . . . . . . . . . . . . . 8-3
viii
Unpacking the Paper Fee der . . . . . . . . . . . . . . . . . . 8-3
Installing the Paper Feed er . . . . . . . . . . . . . . . . . . . 8-3
Removin g the Pape r Feede r. . . . . . . . . . . . . . . . . . 8-10
About the Cassette Suppor ter. . . . . . . . . . . . . . . . . . . 8-10
Unpacking the Cassette Support er. . . . . . . . . . . . . 8-11
Installing the Cassette Suppo rter. . . . . . . . . . . . . . 8-11
Removing the Cassett e Sup port er . . . . . . . . . . . . . 8-15
Dual Paper Cassettes. . . . . . . . . . . . . . . . . . . . . . . . . . 8-16
Loading the 500-Sheet Pap er Casset te . . . . . . . . . 8-17
Font and Emulation Cards . . . . . . . . . . . . . . . . . . . . . 8-21
Using Font and Emulation Cards. . . . . . . . . . . . . . 8-21
Removing Font and Emulation Cards. . . . . . . . . . 8-22
Security Card s. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-23
Removing the Printe r and Cont rol le r Boa rd Covers . 8-28
Replacing the Print er and Con tro ll er Board Cove r s . 8-32
SIMMs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-35
Installing a SIMM . . . . . . . . . . . . . . . . . . . . . . . . . 8-35
Removing a SIMM . . . . . . . . . . . . . . . . . . . . . . . 8-38
Optional Network Interface Asse mbly Kit. . . . . . . . . 8-40
Installing a n Optiona l Ne twor k Interf ac e . . . . . . . 8-40
Using an Optional Network In terfa ce . . . . . . . . . . 8-43
Centroni cs to Datapro ducts Conver sion. . . . . . . . . . . 8-44
External Hard Disks . . . . . . . . . . . . . . . . . . . . . . . . . . 8-48
Identify ing Hard Dis ks. . . . . . . . . . . . . . . . . . . . . . 8-49
Installing a n Opti ona l Fon t or Emula ti on . . . . . . . 8-51
Removing an Optio nal Font or Emulat ion . . . . . . 8-53
Chapter 9 Troubleshooting
Introduction. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-1
Preventing Print Media Jams . . . . . . . . . . . . . . . . . . . . 9-1
Status Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-2
PostScript Error with E rror Handler Enabl ed. . . 9-5
Printer Problem Checklist. . . . . . . . . . . . . . . . . . . . . . . 9-6
IBM PC and Compa tibl e Computer Checkl ist . . . . 9-8
Apple Macinto sh Che cklist. . . . . . . . . . . . . . . . . . . 9-9
Other Common Printer Problems . . . . . . . . . . . . . . . . . 9-9
ix
Data Indicat or St ays L it. . . . . . . . . . . . . . . . . . . . . . 9-9
No Start-up Pa ge . . . . . . . . . . . . . . . . . . . . . . . . . . 9-10
Printer Reset s. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-11
Blank Page s . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-11
Not All Pages Print . . . . . . . . . . . . . . . . . . . . . . . . 9-12
Paper Jam Message Sta ys On . . . . . . . . . . . . . . . . 9-12
PostScript Emulat ion Job Does Not Prin t . . . . . . . 9-12
Trouble Printin g PostScri pt Files. . . . . . . . . . . . . . 9-12
Multiple Pages Probl em. . . . . . . . . . . . . . . . . . . . . 9-13
Limit Check Erro r on a Macinto s h . . . . . . . . . . . . 9-13
Emulation Error. . . . . . . . . . . . . . . . . . . . . . . . . . . 9-13
Binary Data Printi ng Proble m. . . . . . . . . . . . . . . . 9-13
Printer Does Not Print 600 dpi . . . . . . . . . . . . . . . 9-14
Paper Size Mismatch. . . . . . . . . . . . . . . . . . . . . . . 9-14
Image Orientatio n Problem . . . . . . . . . . . . . . . . . . 9-14
Ledger Versus 11 x 17" Probl em. . . . . . . . . . . . . . 9-15
End-of-Docum en t (EOD) Com man d Problem s . . 9-15
General Print Quality Probl ems . . . . . . . . . . . . . . . . . 9-16
Specific Print Quality Problem s. . . . . . . . . . . . . . . . . 9-16
White or Light Lines . . . . . . . . . . . . . . . . . . . . . . . 9-17
Light Image (E ntire Page ) . . . . . . . . . . . . . . . . . . . 9-17
Dark Image (Entire Page ) . . . . . . . . . . . . . . . . . . . 9-17
Black Image (Entire Page ). . . . . . . . . . . . . . . . . . . 9-17
Stain along th e Edge of the Page. . . . . . . . . . . . . . 9-18
Stains on the Back of the Page . . . . . . . . . . . . . . . 9-18
Image Smears when Rubbed. . . . . . . . . . . . . . . . . 9-18
Placing a Service Call. . . . . . . . . . . . . . . . . . . . . . . . . 9-18
Appendix A Cable Pinouts
AppleTalk . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-1
Centronics Parallel . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-2
Notes to the Centronics Parallel Cable Pinouts
Table . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-3
Dataproduct s Parall el . . . . . . . . . . . . . . . . . . . . . . . . . . A-4
Serial . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-5
x
IBM PC/XT, PC/AT , and Com pati bl e Compu ter s. . . . A-6
Appendix B Technical Specifications
Print Engine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-1
Physical Characteristic s . . . . . . . . . . . . . . . . . . . . . . . . B-2
Controller . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-2
SIMMs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-3
Interfaces . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-4
SCSI Hard Disk Drives. . . . . . . . . . . . . . . . . . . . . . . . . B-4
Electrical. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-5
Environm e nta l Re qui re me nt s. . . . . . . . . . . . . . . . . . . . B-5
Print Med i a. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-6
Printer Manuals. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-7
Consu mab le Supplies. . . . . . . . . . . . . . . . . . . . . . . . . . B-7
How Consumables Affect Your Warranty. . . . . . . . . . B-8
Appendix C Character Encoding Tables
Character Encoding Tables . . . . . . . . . . . . . . . . . . . . . C-1
Standard Encod ing. . . . . . . . . . . . . . . . . . . . . . . . . . C-2
Symbol . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-3
ITC Zapf Dingbats. . . . . . . . . . . . . . . . . . . . . . . . . . C-4
Appendix D QMS Customer Support
QMS Customer Support. . . . . . . . . . . . . . . . . . . . . . . . D-1
QMS World-wide Offices . . . . . . . . . . . . . . . . . . . . . . D-4
Appendix E Document Option Commands
Document Option Co mma nds (DOC) . . . . . . . . . . . . . E-1
Header/Trail e r. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . E-1
Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . E-1
HP-GL Emulation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . E-2
HP PCL Em ula tio n. . . . . . . . . . . . . . . . . . . . . . . . . . . . E-2
xi
PostScript Emulat ion . . . . . . . . . . . . . . . . . . . . . . . . . . E-2
Appendix F Additional Technical Information
Introduction. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . F-1
Memory. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . F-1
QMS Memory Management. . . . . . . . . . . . . . . . . . . . . F-2
Memory Terms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . F-3
Memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . F-3
Memory Cl ients. . . . . . . . . . . . . . . . . . . . . . . . . . . . F -3
Excess Memory Client. . . . . . . . . . . . . . . . . . . . . . . F-3
Storage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . F-3
ROM (Read Only Me mory). . . . . . . . . . . . . . . . . . . F-4
RAM (Random Access Mem ory) . . . . . . . . . . . . . . F-4
RAM Disk . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . F-4
SCSI (Small Computer System Interface). . . . . . . . F-4
Non-volatile Memory . . . . . . . . . . . . . . . . . . . . . . . F-5
Volatile Memory . . . . . . . . . . . . . . . . . . . . . . . . . . . F-5
Physical Memory. . . . . . . . . . . . . . . . . . . . . . . . . . . F-5
Virtual M emory. . . . . . . . . . . . . . . . . . . . . . . . . . . . F-5
Spool (Simultaneous Pri nt Operations On L in e) . . F-6
Evaluati on of Yo u r Prin ting E nvi ronment. . . . . . . . . . F-6
Eva luation Questions. . . . . . . . . . . . . . . . . . . . . . . . F-6
Quick Configura ti on. . . . . . . . . . . . . . . . . . . . . . . . . . . F-7
Memory Cl ients . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . F-8
Frame Buffer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . F-9
Calculating the Frame Buffer Size . . . . . . . . . . F-10
Special Consideration s . . . . . . . . . . . . . . . . . . . F-10
Display List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . F-11
PostScript Font Cach e . . . . . . . . . . . . . . . . . . . . . . F-11
PS Heap . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . F-12
Emulation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . F-13
Temporary Emulat ion . . . . . . . . . . . . . . . . . . . . . . F-14
Spool Buffers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . F-14
Disk Cache. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . F-15
MB Printer Mem . . . . . . . . . . . . . . . . . . . . . . . . . . F-15
xii
System Memory. . . . . . . . . . . . . . . . . . . . . . . . . . . F-15
Hard Disk Managem ent . . . . . . . . . . . . . . . . . . . . . . . F-15
Virtual Memory Support . . . . . . . . . . . . . . . . . . . . F-16
Spooling Overflow . . . . . . . . . . . . . . . . . . . . . . F-16
Collation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . F-17
Specific Printi ng Envi ronm e nts Exa mp les. . . . . . . . . F-17
Example . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . F-18
End Job Mode on Your QMS 860 Printer . . . . . . . . . F-19
Common Reasons to Use End Job Mode . . . . . . . F-20
Using the EOD Commands . . . . . . . . . . . . . . . . . . F-21
Setting the E nd Job Mode for the Seri al and
Parallel Protoco ls . . . . . . . . . . . . . . . . . . . . . . . F-21
Stand-Alone PC . . . . . . . . . . . . . . . . . . . . . . . . F-22
PC Print Server . . . . . . . . . . . . . . . . . . . . . . . . . F-22
Other Print Queuing Systems . . . . . . . . . . . . . F-22
How to Set the End Job Mode via the Control
Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . F-22
Adding an EOD Comma nd to Your Fil e. . . . . . . . F-24
Creating a Network Job Separa tor. . . . . . . . . . . . . F-26
PS Protocol . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . F-26
Advantages. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . F-27
Implementation . . . . . . . . . . . . . . . . . . . . . . . . . . . F-28
HP-GL Emulation Color Encoding Equation. . . . . . . F-28
Appendix G Manual Notices
Manual Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . G-1
Laser Safe ty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . G-1
FCC Compliance . . . . . . . . . . . . . . . . . . . . . . . . . . . G-1
Canadian Users . . . . . . . . . . . . . . . . . . . . . . . . . . . . G-3
Vfg 1046/1984 Conform it y State ment . . . . . . . . . . G-3
Beschein igu ng de s Herst elle rs/I mp ort eur s . . . . . . . G-3
Declara ti on of Ma nufa ct ure r/ Im porter . . . . . . . . . . G-4
Electroni cs E missions . . . . . . . . . . . . . . . . . . . . . . . G-4
Colophon . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . G-4
xiii
Glossary
Index
xiv
♦
Introduction
Chap ter highlight s:
■ Printe r overvi ew
■ Documentation overview
■ User’s guide overview
Chapter 1
Printer Overview
The QMS 860 Print System (fig. 1.1)
■ Prints 8 pages per minute (letter/A4 paper size) and is the
highest quality 600 x 600 print resolution desktop printer
available with 11" x 17" print capability .
■ Is the most powerful printer in its class, offering the unique
QMS Crown multitasking operating system features,
superior performance, extensive connectivity,
upgradabilit y, and flexib le emul ation support.
■ Provides sc alable, rotatabl e fonts for text and graph ics.
Chapter 1
Fig. 1.1 QMS 860 P rint Syste m
Introduction 1-1
Chapter 1
Features
The major features of the QMS 860 Print System are list ed below:
■ Exceptional print quality
Produces 8 pages per minute (ppm) of high-quality
letter/A4 output at 600 x 600 print resolution. The QMS
860 Print System is a desktop printer with
multiple-resolution capability. The 600 x 600 print
resolution provides smooth dense blacks, fine li nes, quality
halftones, and sharp images—excellent for high-quality
photo reproductions.
■ 11" x 17"/A3 output at 600 dpi
Provides the frequently requested 11" x 17"/A3 feature
with high-qualit y 600 dp i output .
■ PostScri pt Level 2 page description languag e capability
Allows you to take full advantage of your printer’s high
print resolution. PostScript Level 2 capabilities are
provided in the QMS 860 Print Syst em via the QMS L evel
2 page description language, a program which is
compatible with Adobe’s PostScript Level 2 language
while providing additional capabilities. QMS Level 2
supports extensive graphics capabilities to control the
appearance of text, geometric shapes and images, and
improves memory and resource management.
■ Emulation Sensing Processor (ESP) Technolog y
Allows your printer to recognize and switch to any
incoming printer emulation loaded on the printer. When
your printer is in ESP mode, you can easily print
PostScript, HP PCL 4, or HP-GL documents.
1-2 Introduction
Chapter 1
■ Simultaneous Interface Operation (SIO)
Gives you the ability to have more than one computer
printing to the printer simultaneously. Although many
other printers have multiple interface ports and
automatic ally designate a “hot port,” only one port act ively
receives data at a time. Your QMS 860 Print System is
unique because SIO allows all three interface
ports—AppleTalk, parallel, and serial—to be active and to
receive data at the same time.
You can have more than one computer printing to the
printer. Each interface has an input buffer (which may be
expanded with additional memory) that receives data
while another interface is being used to print. See chapter
3, the “Simultaneous Interface Operation (SIO)” section,
for more information.
The multiple interfaces let you connect to any IBM PC
compatible or Macint osh . The printer als o works in man y
mainframe computer and mini compu ter environm ents .
■ Crown Architecture
Uses the QMS Crown multitasking operating system that
provides faster processing speeds, networking capability,
and higher printer performance while maintaining
outstandin g print quali ty .
■ 3 resident emulations
Supports printi ng in HP PCL 4, HP-GL 7475A/7550A, and
PostScript Level 1 compatibility mode and PostScript
Level 2 emulations.
Introduction 1-3
Chapter 1
■ RISC-based Intel controller
Produces outstanding print quality and increases
processing speed. The 80960CA RISC microprocessor
operates at a clock speed of 2 5 Mhz and produces fast
first-page-out performance.
■ 39 resident fonts for Pos tSc ript emulat ion printing
Includes 12 typeface families that contain 39 different
fonts. All typeface families have multilingual character
sets.
■ 12 megabytes (MB) of resident RAM (Random Access
Memory) upgradable to 32 MB and 4 MB of ROM
(Read-Only Memory)
Allows you to expand your printer’s memory. Additional
RAM provides room for downloading and caching fonts,
and it increases the printer’s buffer (are a where data sent
from the computer is stored). Large data-intensive files can
be sent to the printer, freeing the host for other tasks. Your
printer’s ROM includ es 2 M B of system and 2 M B of font
memory.
■ Flexible paper handling
Supports paper in 12 different sizes (11" x 17"/A3,
legal/B4, letter/A4, A5, B5, A6, B6, executive, and
universal). The printer supports print media in sizes
ranging f rom 3.9" to 11.7" (101 m m to 297 mm) wide, and
from 5.8" to 17" (1 47 mm to 43 2 mm) l ong.
■ Optional 250 -she et or 500-sheet paper cassette
Increases the printer’s paper feed capacity. Your printer
comes standard with two 250-sheet paper cassettes:
letter/A4 and 11 " x 17"/A3. You can inst all only one paper
cassette at a time in the printer unless you purchase the
1-4 Introduction
Chapter 1
optional paper feeder that allows you to install dual paper
cassettes, increasing paper feed capacity to 600 sheets
(including the multipurpose tray). Attaching an optional
cassette supporter to the paper f eeder allows you to install
a 500-sheet paper cassette, increasing paper feed capacity
to 850 sheets (including the multi purpo se tray).
■ Optional font and emulat ion cards
Increase the printer’s functionality. Extra fonts allow you
to create more distinctive documents. Emulations allow
you to print documents created in a wide range of printer
languages. Fonts (such as the ProCollection for the HP
emulation on your printer) and printer emulations are
contained on small printer circuit boards called cards.
These cards can be plugged i nto the slo ts on t he ri ght side
of the printer under the output tray. Contact your QMS
vendor for a complete list of avai lable cards.
■ Optional securit y card
Restricts printer Configu ration menu access to users with
valid passwords.
■ Optional netwo rk interface
Attaches you r print er to other network interfaces, such as
Ethernet and Token-Ring. These interfaces support the
DECnet, TCP/IP, and Novell NetWare protocol. An
additional interface provides greater flexibility and fast
data transfer when working in complex network
environments.
■ Hard disk expandability
Provides hard disk storage for a cache of character
bitmaps, downloaded outline fonts, and other files. The
Introduction 1-5
Chapter 1
resident 25-pin SCSI interface port allows up to 7 external
hard disk drives to be attached to the printer.
■ Convenient cont rol panel operation
Provides a control panel to quickly configure the printer
for your printing needs. The 2-line (16 character-per-line)
panel displays status and error messages in a user-selected
language (English, French, Sp an ish, or German).
About the Documentation
The documentation provides a window into the many capabilities
of your printer. The more famil iar you are with the documentati on,
the easier it will be for you to achieve the results you want from
your printer.
Standard Product Documentation
The following section gives you an overview of the standard
product documentati on t hat comes wi th your print er:
■ QMS 860 Print System User’s Guid e
You’re now looking at your detailed guide to installing and
using your printer. Refer to it as you unpack and set up
your printer, connect it to a host, configure it through the
control panel, replace print media, and maintain and
troubleshoot the printer. The “Ab out This Manual” section
later in this chapter, details the contents of t he user’s guide.
■ QMS 860 Print System Cont rol Panel Gui d e
Keep this fold-out card near your printer so you can
quickly get to it when you need a guide to the control panel
or Configuration m enu. The card lists Configu ration menu
1-6 Introduction
Chapter 1
options and identifies control panel indicators and keys.
For a detailed discussion of the information found on the
Control Panel Guide, see chapter 4, “Printer
Configuration ,” in this user’s guide.
■ QMS Crown Network No tes
Refer to this manual for tips on using your QMS 860
printer on a network. It discusses 3Com 3+Open, Banyan
VINES, LAN Manager-based LANs, Novell NetWare,
TCP/IP, UNIX, and VMS/DECnet. In most cases, only
advanced network users and system administrators need
this information.
■ PS Executive Series Utilities
Refer to this documentation as you install and use the PS
Executive Series Utilities software that accompanies your
printer. The PS Executive Series Utilities were designed
specifically for QMS printers. You install this software on
your host and use its user friendly utility programs to
access Macintosh screen fonts, print PC screens, name
your printer, download fonts and emulations, and print
sample files that demonstrate some of your printer’s
capabilities. It includes printer description files required
by your Windows driver and by various applications.A
Windows 3.x driver is also included wit h this soft ware.
■ Printer Optio n Documentation
If you purchased a printer option (for example, a network
interface), you may have received separate document ation
for it. See chapter 8 (“Print e r Optio ns”) o f t his manual for
additional op tion informati on.
Introduction 1-7
Chapter 1
Optional Purchase Documentation
The following manuals are optional purchases and are included
with your printer only if you ordered them. (If you did not order
them and decide you want them, you can obtain them from your
QMS vendor.)
■ QMS Crown Document Option Commands (optional
purchase)
This is a reference manual that lists and explains Document
Option Commands (DOCs), which provide another way to
control the printer. DOCs are software codes you insert
into documents to enable printer features that cannot be
accessed by your application or your page description
language. Printer command languages (PostScript, HP
PCL, and HP-GL) typically differ in the way they access
and use printer features and capabilities.
Using QMS DOC, you can develop one driver to support
all languages and emulations for your printer. Also, you
can use host network management software to create
customized network printer queues fo r all users connected
to the printer. In most cases, only advanced users and
system admini strators need this information . See appendix
E, “Document Option Commands,” for a list of the DOC
commands support ed on the QMS 860 print er.
■ QMS Crown II Technical Reference Manual (optional
purchase)
This manual provides advanced technical information,
including information on communication protocols,
HP-GL emulation, and PostScript emulation. In most
cases, only advanced users and system adminis trators need
to access this information.
1-8 Introduction
Related Documentation
Don’t forget that your application documentation, your host
operating system do cumentation, and your net work documentatio n
all contain useful printing information. See appendix D, “QMS
Customer Support,” to find out how to use the modem or fax
machine to access information on QMS printers.
About This Manual
This user’s guide provides information on how to install, operate,
and maintain the QMS 860 Print System. Each chapter begins with
highlights of its contents. The appendixes contain supplementary
information, the glossary defines printing and computing terms,
and the index helps you to locate specific topi cs quickl y.
Contents
Chapter 1
■ Chapt er 1 - Introducti on
Provides an overview of the printer’s features and the
documentation.
■ Chapt er 2 - Printer Installation
Provides information on selecting a printer location and
explains how to unpack and inst all yo ur print er.
■ Chapter 3 - Printer-Host Interface
Provides information about Simultaneous Interface
Operation (SIO) and Emulation Sensing Processor (ESP)
technology, and explains how to connect to an Apple
Mackintosh or an IBM PC or compatible comput e r.
Introduction 1-9
Chapter 1
■ Chapter 4 - Printer Configura tion
Describes how to operate the control panel and how to use
the menu to configure the printer.
■ Chapt er 5 - Daily Opera tion s
Provides information about printing on paper and
transparencies, loading paper, clearing media jams, and
canceling and ending print jobs.
■ Chapter 6 - Print Quality
Provides informat ion on how to impro ve the print qualit y.
■ Chapter 7 - Professional Printi ng
Provides information on typefaces and page design.
■ Chapt er 8 - Printer Options
Explains how to install o ptional print e r hardware, such as
the paper cassette, paper feeder, cassette supporter, font
and emulation cards, security cards, and external hard
disks. The installation process for SIMM upgrades and
network interfaces is also described although this
installati on should be performed only by a qualified QMS
service technician.
■ Chapt er 9 - Troublesh ootin g
Provides paper jam prevention tips, lists printer error
messages, outlines printer and print quality problems and
solutions, and describes how to place a service call.
■ Appendix A - Cable Pi no uts
Provides the recommended pinouts for AppleTalk,
parallel, serial, IBM PC/XT, and IBM PC/AT cables.
1-10 Introduction
Chapter 1
■ Appendix B - Technical Specifi cat ions
Provides printer specifications and lists consumable
supplies and repla cement parts.
■ Appendix C - Character Encodin g Tables
Provides character location tables for the printer’s typeface
families.
■ Appendix D - QMS Customer Support
Provides product sal es and support telephone num bers and
describes how to communicate with QMS through the
QMS Bulletin Board, CompuServe, and Q-FAX.
■ Appendix E - Document Op tion Commands
Lists the Document Option Command s (DOC) supported
by your printer.
■ Appendix F - Addition al Technical In forma tion
Explains how to use the End Job Mode feature, provides
advanced information on configuring memory, describes
how PS protocol operates, and provides the equation for
converting HP-GL emulat ion pen colors to grayscal es.
■ Appendix G - Manu al Noti ces
Contains the manual notices, regulatory statements, and
colophon.
■ Glossary
Defines important printi ng and computi ng terms.
Introduction 1-11
Chapter 1
Conventions
The following typographic conventions are used throughout this
manual:
Mixed-Case
Courier
Mixed-Case
Italic
Courier
UPPERCASE
COURIER
lowercase bold PostScript operat ors and DOS com mand s
lowercase italic Variable inform at io n in text and PostSc rip t varia bles
UPPERCASE File and utility names
↵ Press the Enter key (PC) or Retur n key (Mac kin tosh )
^ Press and hold down the Ctrl key (PC)
Text you type, and messages and information
displaye d on th e scr ee n
Variable text you type; replace the italicized word(s)
with inform a tion specific to your pri nt er or comput er
Informatio n disp layed in the print er messa ge windo w
NOTE: Notes contain tips, extra information, or important
information that deserves emphasis or reiteration.
CAUTION: Cautions present information that you need to know
to avoid equipment d amage, process failure, or extreme annoy ance.
WARNING!
Warnings indicate the possibility of personal injury if a specific procedure is not performed exactly as described in the manual.
1-12 Introduction
♦
Printer Instal latio n
Chap ter highlight s:
■ Selecting your printer’s locati on
■ Unpacking your printer
■ Installing your printer
Chapter 2
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