KONICA MINOLTA QMS 860 User Guide
QMS ®860 Print System
User’s Guide
1800261-001D
Trademark Acknowledgements
The following are trademarks or registered trademarks of their respective owners. Other product names mentioned in this manual may also be trademarks or registered trademarks of their respective owners. Registered trademarks are registered in the United States Patent and Trademark Office; some trademarks may also be registered in other countries. QMS®, the QMS logo®, PS Executive Series™, Crown™, the Crown logo™/QMS. PostScript™ is a trademark of Adobe Systems, Incorporated for a page description language and may be registered in certain jurisdictions. Throughout this user’s guide, “PostScript Level 2” is used to refer to a set of capabilities defined by Adobe Systems for its PostScript Level 2 page description language. These capabilities, among others, are implemented in this product through a program designed and developed by QMS which is compatible with Adobe’s PostScript Level 2 language. Adobe Illustrator™/Adobe Systems Incorporated. Aldus®, Aldus PageMaker®, Aldus FreeHand™/Aldus Corporation. Apple®, AppleTalk®, EtherTalk®, LaserWriter®, Macintosh®, LocalTalk™/Apple Computer, Inc. AutoCad®/ AutoDesk, Inc. CompuServe®/H & R Block. Dataproducts®/Dataproducts Corporation. DEC®, DECnet®, LN03™/Digital Equipment Corporation. Dreams®/Innovative Data Design, Inc. Ethernet®/Xerox Corporation. Harvard Graphics®/Software Publishing Corporation. Helvetica®, Times®, Palatino®/Linotype-Hell AG and/or its subsidiaries. HP®, LaserJet®, HP PCL®, HP-GL®/Hewlett-Packard Company. IBM®, AT®, TokenRing®, DisplayWrite™, IBM PC™, PC/XT™/International Business Machines Corporation. Intel®/Intel Corporation. ITC Avant Garde Gothic®, ITC Zapf Chancery®, ITC Zapf Dingbats®, ITC Bookman®/International Typeface Corporation. ITC typefaces are copyrighted by the International Typeface Corporation. Lotus®, 1-2-3®, Lotus Manuscript ™/Lotus Development Corporation. Micrografx®, Micrografx Designer®/Micrografx, Inc. Microsoft®, MS-DOS®, Excel™, PowerPoint™, Windows™/Microsoft Corporation. MultiMate®/MultiMate International Corporation, an Ashton-Tate company. Novell®, NetWare®/Novell, Inc. PhoneNET®/Farallon Computing, Inc. QuarkXPress®/Quark, Inc. Samsung®/Samsung Electronics Company, Ltd. Styrofoam®/Dow Chemical Company. Sprint™/Borland International, Inc. SuperPaint™/Silicon Beach Software. TOPS®/SUN Microsystems, Inc. UNIX®/UNIX Systems Laboratories, Inc. Ventura Publisher®/Ventura S o ftw a re , Inc ., a Xe ro x Com p an y. W ing Z™/ In fo rm i x S of twa r e , Inc . WordPerfect®/WordPerfect Corporation. WordStar®/MicroPro International Corporation.
Proprietary Statement
The digitally encoded software included with your QMS 860 Print System is Copyrighted © 1994 by QMS, Inc. All Rights Reserved. This software may not be reproduced, modified, displayed, transferred, or copied in any form or in any manner or on any media, in whole or in part, without the express written permission of QMS, Inc.
Copyright Notice
This manual is Copyrighted © 1994 by QMS, Inc., One Magnum Pass, Mobile, AL 36618. All Rights Reserved. This manual may not be copied in whole or in part, nor transferred to any other media or language, without the express written permission of QMS, Inc.
Table of Contents
Chapter 1 |
Introduction |
|
|
Printer Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
1-1 |
|
Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
1-2 |
|
About the Documentation. . . . . . . . . . . . . . . . . . . . . . . |
1-6 |
|
Standard Product Documentation . . . . . . . . . . . . . . |
1-6 |
|
Optional Purchase Documentation . . . . . . . . . . . . . |
1-8 |
|
Related Documentation . . . . . . . . . . . . . . . . . . . . . . |
1-9 |
|
About This Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . |
1-9 |
|
Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
1-9 |
|
Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
1-12 |
Chapter 2 |
Printer Installation |
|
|
Selecting Your Printer’s Location . . . . . . . . . . . . . . . . |
2-1 |
|
Location Requirements . . . . . . . . . . . . . . . . . . . . . . |
2-1 |
|
Power Requirements . . . . . . . . . . . . . . . . . . . . . . . . |
2-3 |
|
Unpacking the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . |
2-3 |
|
Checking Shipment Contents . . . . . . . . . . . . . . . . . . . . |
2-7 |
|
Completing QMS Product Registration . . . . . . . . . . . . |
2-8 |
|
Installing Your Printer . . . . . . . . . . . . . . . . . . . . . . . . . |
2-8 |
|
Installing the Toner Cartridge . . . . . . . . . . . . . . . . . |
2-8 |
|
Loading the 250-Sheet Paper Cassette . . . . . . . . . |
2-14 |
|
Connecting the Power Cord . . . . . . . . . . . . . . . . . . . . |
2-19 |
|
Printing a Start-up Page . . . . . . . . . . . . . . . . . . . . . . . |
2-20 |
|
Enabling/Disabling the Start-up Page . . . . . . . . . . |
2-21 |
Chapter 3 |
Printer-Host Interface |
|
|
Introduction. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
3-1 |
|
Optional Network Interfaces . . . . . . . . . . . . . . . . . . . . |
3-1 |
|
Simultaneous Interface Operation (SIO) . . . . . . . . . . . |
3-2 |
|
ESP Technology . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
3-3 |
|
Communication Modes. . . . . . . . . . . . . . . . . . . . . . . . . |
3-4 |
i i i
Connecting via the AppleTalk Port . . . . . . . . . . . . . . . 3-5 Macintosh Interface Cabling . . . . . . . . . . . . . . . . . . 3-5 Making the Connection . . . . . . . . . . . . . . . . . . . . . . 3-6 Macintosh Printing Software . . . . . . . . . . . . . . . . . . . . 3-7 PS Executive Series Utilities . . . . . . . . . . . . . . . . . . 3-7 Macintosh Printer Drivers . . . . . . . . . . . . . . . . . . . . 3-8
Printer Description Files . . . . . . . . . . . . . . . . . . . . . |
3-9 |
Adobe Separator . . . . . . . . . . . . . . . . . . . . . . . . . |
3-9 |
QuarkXPress . . . . . . . . . . . . . . . . . . . . . . . . . . . |
3-10 |
Aldus PageMaker 4.2 and higher . . . . . . . . . . . |
3-10 |
Aldus PageMaker 4.01 and earlier . . . . . . . . . . |
3-10 |
Aldus FreeHand 3.0 and higher . . . . . . . . . . . . |
3-10 |
Aldus PrePrint . . . . . . . . . . . . . . . . . . . . . . . . . . |
3-10 |
Testing Macintosh Communication. . . . . . . . . . . . |
3-11 |
Connecting via the Parallel Port . . . . . . . . . . . . . . . . . |
3-11 |
Testing Parallel Communication . . . . . . . . . . . . . . |
3-12 |
Creating the Test File . . . . . . . . . . . . . . . . . . . . |
3-13 |
Sending the Test File . . . . . . . . . . . . . . . . . . . . |
3-13 |
Connecting via the Serial Port . . . . . . . . . . . . . . . . . . |
3-14 |
Testing Serial Communication . . . . . . . . . . . . . . . |
3-16 |
Creating the Test File . . . . . . . . . . . . . . . . . . . . |
3-16 |
Sending the Test File . . . . . . . . . . . . . . . . . . . . |
3-16 |
Changing Serial Parameters. . . . . . . . . . . . . . . . . . |
3-17 |
Special PC Concerns. . . . . . . . . . . . . . . . . . . . . . . . . . |
3-22 |
PC Printer Drivers . . . . . . . . . . . . . . . . . . . . . . . . . |
3-22 |
PC Screen Fonts. . . . . . . . . . . . . . . . . . . . . . . . . . . |
3-23 |
Chapter 4 Printer Configuration
Introduction. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-1
Control Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-1
Menu Structure. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-1
Printer Control Panel . . . . . . . . . . . . . . . . . . . . . . . . . . 4-2
Control Panel Indicators . . . . . . . . . . . . . . . . . . . . . 4-3
Control Panel Display . . . . . . . . . . . . . . . . . . . . . . . 4-4
Control Panel Function Keys. . . . . . . . . . . . . . . . . . 4-4
i v
Online/Offline Key . . . . . . . . . . . . . . . . . . . . . . . 4-5
Cancel Key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-5
Status Page Key . . . . . . . . . . . . . . . . . . . . . . . . . 4-7
Control Panel Menu Keys . . . . . . . . . . . . . . . . . . . . 4-8
Menu Structure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-9
Accessing the Configuration Menu . . . . . . . . . . . . 4-11
Using Passwords . . . . . . . . . . . . . . . . . . . . . . . . . . 4-11
Accessing Selections and Options . . . . . . . . . . . . . 4-12
Entering Character Information. . . . . . . . . . . . . . . 4-14
Saving Configuration Changes . . . . . . . . . . . . . . . 4-17
Installation Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-19
Operator Passwrd . . . . . . . . . . . . . . . . . . . . . . . . . 4-19
Use Operator Pwd . . . . . . . . . . . . . . . . . . . . . . . . . 4-20
Admin Password . . . . . . . . . . . . . . . . . . . . . . . . . . 4-20
Use Admin Pwd . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-20
Operator Control Menu . . . . . . . . . . . . . . . . . . . . . . . 4-21
Copies. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-22
Collation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-22
Orientation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-22
Inputbin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-23
Chain Inputbins . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-23
Multipurpose Sz . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-23
Administration Menu . . . . . . . . . . . . . . . . . . . . . . . . . 4-24
Administration / Communications . . . . . . . . . . . . 4-25
Administration / Communications / Timeouts 4-25
Administration / Communications / Serial . . . . 4-26
Administration / Communications / Parallel . . 4-29
Administration / Communications / AppleTalk 4-30
Administration / Emulations . . . . . . . . . . . . . . . . . 4-32
Administration / Emulations / ESP Default
Emul . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-32
Administration / Emulations / HP-GL . . . . . . . 4-32
Administration / Emulations / HP PCL 4 . . . . . 4-35
Administration / Emulations / PostScript . . . . . 4-36
Administration / Special Pages . . . . . . . . . . . . . . . 4-37
Administration / Startup Options. . . . . . . . . . . . . . 4-39
v
Administration /Memory . . . . . . . . . . . . . . . . . . . . 4-41 Quick Config. . . . . . . . . . . . . . . . . . . . . . . . . . . 4-42 K Mem for Spool . . . . . . . . . . . . . . . . . . . . . . . 4-42 K Mem for PS Heap . . . . . . . . . . . . . . . . . . . . . 4-43 K Mem PS Fonts . . . . . . . . . . . . . . . . . . . . . . . . 4-43 K Mem Emulation. . . . . . . . . . . . . . . . . . . . . . . 4-43 K Mem Emul Temp . . . . . . . . . . . . . . . . . . . . . 4-43 K Mem Display. . . . . . . . . . . . . . . . . . . . . . . . . 4-44 K Mem Framebuff . . . . . . . . . . . . . . . . . . . . . . 4-44 K Disk Cache . . . . . . . . . . . . . . . . . . . . . . . . . . 4-44 MB Printer Mem . . . . . . . . . . . . . . . . . . . . . . . . 4-45
Administration / Engine. . . . . . . . . . . . . . . . . . . . . 4-46 Image Alignment. . . . . . . . . . . . . . . . . . . . . . . . 4-46 Default Paper . . . . . . . . . . . . . . . . . . . . . . . . . . 4-47 Inputbin 1 Name . . . . . . . . . . . . . . . . . . . . . . . . 4-47 Inputbin 2 Name . . . . . . . . . . . . . . . . . . . . . . . . 4-47 Inputbin 3 Name . . . . . . . . . . . . . . . . . . . . . . . . 4-47 Outputbin 1 Name. . . . . . . . . . . . . . . . . . . . . . . 4-47 Def Resolution . . . . . . . . . . . . . . . . . . . . . . . . . 4-48 Gamma Correction . . . . . . . . . . . . . . . . . . . . . . 4-48 Enable Buzzer . . . . . . . . . . . . . . . . . . . . . . . . . . 4-48 Page Recovery. . . . . . . . . . . . . . . . . . . . . . . . . . 4-48 Toner Out Act. . . . . . . . . . . . . . . . . . . . . . . . . . 4-48 Man Feed Timeout . . . . . . . . . . . . . . . . . . . . . . 4-48
Administration / Miscellaneous. . . . . . . . . . . . . . . 4-49 Restore Defaults . . . . . . . . . . . . . . . . . . . . . . . . 4-49 Keypad Language . . . . . . . . . . . . . . . . . . . . . . . 4-49 Administration /Disk Operations. . . . . . . . . . . . . . 4-50 Install Option. . . . . . . . . . . . . . . . . . . . . . . . . . . 4-51 Remove Option . . . . . . . . . . . . . . . . . . . . . . . . . 4-51 Format Disk. . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-51 Collation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-51 Spool Overflow . . . . . . . . . . . . . . . . . . . . . . . . . 4-52 Configuring Optional Features . . . . . . . . . . . . . . . . . . 4-52
v i
Chapter 5 |
Daily Operations |
|
|
Introduction. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
5-1 |
|
Using Print Media. . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
5-1 |
|
Page Sizes and Imageable Regions . . . . . . . . . . . . . |
5-1 |
|
Working Within Imageable Regions . . . . . . . . . |
5-2 |
|
Page Margins . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
5-2 |
|
Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
5-3 |
|
Storing Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
5-3 |
|
Loading the 250-Sheet Paper Cassette . . . . . . . . . . |
5-3 |
|
Loading Print Media in the Multipurpose Tray. . . |
5-10 |
|
Printing on Both Sides . . . . . . . . . . . . . . . . . . . |
5-17 |
|
Transparencies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
5-18 |
|
Storing Transparencies . . . . . . . . . . . . . . . . . . . . . |
5-18 |
|
Loading Transparencies in the Paper Tray . . . . . . |
5-18 |
|
Labels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
5-19 |
|
Storing Labels . . . . . . . . . . . . . . . . . . . . . . . . . . . |
5-19 |
|
Loading Labels in the Multipurpose Tray . . . . . . . |
5-20 |
|
Paper Cassette Chaining . . . . . . . . . . . . . . . . . . . . . . . |
5-20 |
|
Clearing Media Jams . . . . . . . . . . . . . . . . . . . . . . . . . |
5-22 |
|
Locating Print Media Jams . . . . . . . . . . . . . . . . . . |
5-23 |
|
Clearing Front Inside Area Jams . . . . . . . . . . . . . |
5-24 |
|
Clearing Paper Cassette Area Jams . . . . . . . . . . . |
5-27 |
|
Clearing Front Upper Door Area Jams . . . . . . . . . |
5-28 |
|
Clearing Multipurpose Tray Area Jams . . . . . . . . |
5-29 |
|
Replacing the Toner Cartridge . . . . . . . . . . . . . . . . . . |
5-30 |
|
Installing the Toner Cartridge . . . . . . . . . . . . . . . . |
5-33 |
|
Collating Output . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
5-39 |
|
Printing a Status Page . . . . . . . . . . . . . . . . . . . . . . . . . |
5-41 |
|
Cancelling a Print Job. . . . . . . . . . . . . . . . . . . . . . . . . |
5-43 |
|
Caring for the Printer . . . . . . . . . . . . . . . . . . . . . . . . . |
5-45 |
|
Handling the Printer. . . . . . . . . . . . . . . . . . . . . . . . |
5-45 |
|
Cleaning the Printer . . . . . . . . . . . . . . . . . . . . . . . . |
5-46 |
|
Cleaning the Transparent Sheet Area . . . . . . . . |
5-46 |
|
|
|
v i i
Chapter 6 |
Print Quality |
|
|
Introduction. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
6-1 |
|
About Print Density . . . . . . . . . . . . . . . . . . . . . . . . . . . |
6-1 |
|
About Gamma Correction . . . . . . . . . . . . . . . . . . . . . . |
6-3 |
|
Terms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
6-3 |
|
Gray Levels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
6-3 |
|
Halftone. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
6-3 |
|
Screen Frequency . . . . . . . . . . . . . . . . . . . . . . . . |
6-4 |
|
Screen Angle . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
6-5 |
|
Gamma Correction Concept . . . . . . . . . . . . . . . . . . |
6-5 |
|
Gamma Correction Application. . . . . . . . . . . . . . . . |
6-7 |
Chapter 7 |
Professional Printing |
|
|
Introduction. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
7-1 |
|
About Typefaces and Fonts . . . . . . . . . . . . . . . . . . . . . |
7-1 |
|
Typeface Classification . . . . . . . . . . . . . . . . . . . . . . |
7-2 |
|
Resident PostScript Fonts . . . . . . . . . . . . . . . . . . . . |
7-3 |
|
HP PCL Fonts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
7-6 |
|
PostScript Typeface Sampler. . . . . . . . . . . . . . . . . . |
7-7 |
|
Page Design . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
7-10 |
|
Point Size . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
7-11 |
|
Pitch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
7-12 |
|
Monospacing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
7-12 |
|
Proportional Spacing . . . . . . . . . . . . . . . . . . . . . . . |
7-12 |
|
Character Set . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
7-13 |
|
Orientation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
7-13 |
|
Stroke Weight . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
7-13 |
|
Italic and Oblique Forms . . . . . . . . . . . . . . . . . . . |
7-14 |
|
Bibliography . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
7-15 |
Chapter 8 |
Printer Options |
|
|
Introduction. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
8-1 |
|
Additional Paper Cassettes . . . . . . . . . . . . . . . . . . . . . . |
8-1 |
|
About the Paper Feeder . . . . . . . . . . . . . . . . . . . . . . . . |
8-3 |
v i i i
Unpacking the Paper Feeder . . . . . . . . . . . . . . . . . . 8-3 Installing the Paper Feeder . . . . . . . . . . . . . . . . . . . 8-3 Removing the Paper Feeder. . . . . . . . . . . . . . . . . . 8-10 About the Cassette Supporter . . . . . . . . . . . . . . . . . . . 8-10 Unpacking the Cassette Supporter. . . . . . . . . . . . . 8-11 Installing the Cassette Supporter . . . . . . . . . . . . . . 8-11 Removing the Cassette Supporter . . . . . . . . . . . . . 8-15 Dual Paper Cassettes. . . . . . . . . . . . . . . . . . . . . . . . . . 8-16 Loading the 500-Sheet Paper Cassette . . . . . . . . . 8-17 Font and Emulation Cards . . . . . . . . . . . . . . . . . . . . . 8-21 Using Font and Emulation Cards. . . . . . . . . . . . . . 8-21 Removing Font and Emulation Cards . . . . . . . . . . 8-22 Security Cards. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-23 Removing the Printer and Controller Board Covers . 8-28 Replacing the Printer and Controller Board Covers . 8-32 SIMMs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-35 Installing a SIMM . . . . . . . . . . . . . . . . . . . . . . . . . 8-35 Removing a SIMM . . . . . . . . . . . . . . . . . . . . . . . 8-38 Optional Network Interface Assembly Kit. . . . . . . . . 8-40 Installing an Optional Network Interface . . . . . . . 8-40 Using an Optional Network Interface . . . . . . . . . . 8-43 Centronics to Dataproducts Conversion. . . . . . . . . . . 8-44 External Hard Disks . . . . . . . . . . . . . . . . . . . . . . . . . . 8-48 Identifying Hard Disks. . . . . . . . . . . . . . . . . . . . . . 8-49 Installing an Optional Font or Emulation . . . . . . . 8-51 Removing an Optional Font or Emulation . . . . . . 8-53
Chapter 9 Troubleshooting
Introduction. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-1
Preventing Print Media Jams . . . . . . . . . . . . . . . . . . . . 9-1
Status Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-2
PostScript Error with Error Handler Enabled. . . 9-5
Printer Problem Checklist. . . . . . . . . . . . . . . . . . . . . . . 9-6
IBM PC and Compatible Computer Checklist . . . . 9-8
Apple Macintosh Checklist . . . . . . . . . . . . . . . . . . . 9-9
Other Common Printer Problems . . . . . . . . . . . . . . . . . 9-9
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Data Indicator Stays Lit . . . . . . . . . . . . . . . . . . . . . . 9-9 No Start-up Page . . . . . . . . . . . . . . . . . . . . . . . . . . 9-10 Printer Resets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-11 Blank Pages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-11 Not All Pages Print . . . . . . . . . . . . . . . . . . . . . . . . 9-12 Paper Jam Message Stays On . . . . . . . . . . . . . . . . 9-12 PostScript Emulation Job Does Not Print . . . . . . . 9-12 Trouble Printing PostScript Files. . . . . . . . . . . . . . 9-12 Multiple Pages Problem. . . . . . . . . . . . . . . . . . . . . 9-13 Limit Check Error on a Macintosh . . . . . . . . . . . . 9-13 Emulation Error . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-13 Binary Data Printing Problem . . . . . . . . . . . . . . . . 9-13 Printer Does Not Print 600 dpi . . . . . . . . . . . . . . . 9-14 Paper Size Mismatch . . . . . . . . . . . . . . . . . . . . . . . 9-14 Image Orientation Problem . . . . . . . . . . . . . . . . . . 9-14 Ledger Versus 11 x 17" Problem. . . . . . . . . . . . . . 9-15 End-of-Document (EOD) Command Problems . . 9-15
General Print Quality Problems . . . . . . . . . . . . . . . . . 9-16 Specific Print Quality Problems . . . . . . . . . . . . . . . . . 9-16 White or Light Lines . . . . . . . . . . . . . . . . . . . . . . . 9-17 Light Image (Entire Page) . . . . . . . . . . . . . . . . . . . 9-17 Dark Image (Entire Page) . . . . . . . . . . . . . . . . . . . 9-17 Black Image (Entire Page). . . . . . . . . . . . . . . . . . . 9-17 Stain along the Edge of the Page . . . . . . . . . . . . . . 9-18 Stains on the Back of the Page . . . . . . . . . . . . . . . 9-18 Image Smears when Rubbed . . . . . . . . . . . . . . . . . 9-18 Placing a Service Call. . . . . . . . . . . . . . . . . . . . . . . . . 9-18
Appendix A Cable Pinouts
AppleTalk . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-1
Centronics Parallel . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-2
Notes to the Centronics Parallel Cable Pinouts
Table . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-3
Dataproducts Parallel . . . . . . . . . . . . . . . . . . . . . . . . . . A-4
Serial . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-5
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IBM PC/XT, PC/AT, and Compatible Computers. . . . A-6
Appendix B Technical Specifications
Print Engine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-1
Physical Characteristics . . . . . . . . . . . . . . . . . . . . . . . . B-2
Controller . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-2
SIMMs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-3
Interfaces . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-4
SCSI Hard Disk Drives. . . . . . . . . . . . . . . . . . . . . . . . . B-4
Electrical . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-5
Environmental Requirements . . . . . . . . . . . . . . . . . . . . B-5
Print Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-6
Printer Manuals. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-7
Consumable Supplies . . . . . . . . . . . . . . . . . . . . . . . . . . B-7
How Consumables Affect Your Warranty . . . . . . . . . . B-8
Appendix C Character Encoding Tables
Character Encoding Tables . . . . . . . . . . . . . . . . . . . . . C-1
Standard Encoding . . . . . . . . . . . . . . . . . . . . . . . . . . C-2
Symbol . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-3
ITC Zapf Dingbats . . . . . . . . . . . . . . . . . . . . . . . . . . C-4
Appendix D QMS Customer Support
QMS Customer Support . . . . . . . . . . . . . . . . . . . . . . . . D-1
QMS World-wide Offices . . . . . . . . . . . . . . . . . . . . . . D-4
Appendix E Document Option Commands
Document Option Commands (DOC) . . . . . . . . . . . . . E-1
Header/Trailer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . E-1
Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . E-1
HP-GL Emulation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . E-2
HP PCL Emulation . . . . . . . . . . . . . . . . . . . . . . . . . . . . E-2
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PostScript Emulation . . . . . . . . . . . . . . . . . . . . . . . . . . |
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Appendix F Additional Technical Information
Introduction. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . F-1
Memory. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . F-1
QMS Memory Management. . . . . . . . . . . . . . . . . . . . . F-2
Memory Terms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . F-3
Memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . F-3
Memory Clients . . . . . . . . . . . . . . . . . . . . . . . . . . . . F-3
Excess Memory Client. . . . . . . . . . . . . . . . . . . . . . . F-3
Storage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . F-3
ROM (Read Only Memory). . . . . . . . . . . . . . . . . . . F-4
RAM (Random Access Memory) . . . . . . . . . . . . . . F-4
RAM Disk . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . F-4
SCSI (Small Computer System Interface). . . . . . . . F-4
Non-volatile Memory . . . . . . . . . . . . . . . . . . . . . . . F-5
Volatile Memory . . . . . . . . . . . . . . . . . . . . . . . . . . . F-5
Physical Memory . . . . . . . . . . . . . . . . . . . . . . . . . . . F-5
Virtual Memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . F-5
Spool (Simultaneous Print Operations On Line) . . F-6
Evaluation of Your Printing Environment . . . . . . . . . . F-6
Evaluation Questions . . . . . . . . . . . . . . . . . . . . . . . . F-6
Quick Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . F-7
Memory Clients . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . F-8
Frame Buffer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . F-9
Calculating the Frame Buffer Size . . . . . . . . . . F-10
Special Considerations . . . . . . . . . . . . . . . . . . . F-10
Display List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . F-11
PostScript Font Cache . . . . . . . . . . . . . . . . . . . . . . F-11
PS Heap . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . F-12
Emulation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . F-13
Temporary Emulation . . . . . . . . . . . . . . . . . . . . . . F-14
Spool Buffers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . F-14
Disk Cache . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . F-15
MB Printer Mem . . . . . . . . . . . . . . . . . . . . . . . . . . F-15
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System Memory . . . . . . . . . . . . . . . . . . . . . . . . . . . F-15 Hard Disk Management . . . . . . . . . . . . . . . . . . . . . . . F-15 Virtual Memory Support . . . . . . . . . . . . . . . . . . . . F-16 Spooling Overflow . . . . . . . . . . . . . . . . . . . . . . F-16 Collation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . F-17 Specific Printing Environments Examples. . . . . . . . . F-17 Example . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . F-18 End Job Mode on Your QMS 860 Printer . . . . . . . . . F-19 Common Reasons to Use End Job Mode . . . . . . . F-20 Using the EOD Commands . . . . . . . . . . . . . . . . . . F-21
Setting the End Job Mode for the Serial and
Parallel Protocols . . . . . . . . . . . . . . . . . . . . . . . F-21 Stand-Alone PC . . . . . . . . . . . . . . . . . . . . . . . . F-22 PC Print Server . . . . . . . . . . . . . . . . . . . . . . . . . F-22 Other Print Queuing Systems . . . . . . . . . . . . . F-22
How to Set the End Job Mode via the Control
Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . F-22 Adding an EOD Command to Your File . . . . . . . . F-24 Creating a Network Job Separator. . . . . . . . . . . . . F-26 PS Protocol . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . F-26 Advantages. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . F-27 Implementation . . . . . . . . . . . . . . . . . . . . . . . . . . . F-28 HP-GL Emulation Color Encoding Equation. . . . . . . F-28
Appendix G Manual Notices
Manual Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . G-1
Laser Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . G-1
FCC Compliance . . . . . . . . . . . . . . . . . . . . . . . . . . . G-1
Canadian Users . . . . . . . . . . . . . . . . . . . . . . . . . . . . G-3
Vfg 1046/1984 Conformity Statement . . . . . . . . . . G-3
Bescheinigung des Herstellers/Importeurs . . . . . . . G-3
Declaration of Manufacturer/Importer . . . . . . . . . . G-4
Electronics Emissions . . . . . . . . . . . . . . . . . . . . . . . G-4
Colophon . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . G-4
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Glossary
Index
♦
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Chapter 1
Introduction
Chapter highlights:
■Printer overview
■Documentation overview
■User’s guide overview
Chapter 1
Printer Overview
The QMS 860 Print System (fig. 1.1)
■Prints 8 pages per minute (letter/A4 paper size) and is the highest quality 600 x 600 print resolution desktop printer available with 11" x 17" print capability.
■Is the most powerful printer in its class, offering the unique QMS Crown multitasking operating system features, supe r ior p er f orma nce , extensive c onnec tivity, upgradability, and flexible emulation support.
■Provides scalable, rotatable fonts for text and graphics.
Fig. 1.1 QMS 860 Print System
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Features
The major features of the QMS 860 Print System are listed below:
■Exceptional print quality
Produces 8 pages per minute (ppm) of high-quality letter/A4 output at 600 x 600 print resolution. The QMS 86 0 Prin t Sys tem is a de sktop p rin ter with multiple-resolution capability. The 600 x 600 print resolution provides smooth dense blacks, fine lines, quality halftones, and sharp images—excellent for high-quality photo reproductions.
■11" x 17"/A3 output at 600 dpi
Provides the frequently requested 11" x 17"/A3 feature with high-quality 600 dpi output.
■PostScript Level 2 page description language capability
Allows you to take full advantage of your printer’s high print resolution. PostScript Level 2 capabilities are provided in the QMS 860 Print System via the QMS Level 2 page description language, a program which is compatible with Adobe’s PostScript Level 2 language while providing additional capabilities. QMS Level 2 supports extensive graphics capabilities to control the appearance of text, geometric shapes and images, and improves memory and resource management.
■Emulation Sensing Processor (ESP) Technology
Allows your printer to recognize and switch to any incoming printer emulation loaded on the printer. When your printer is in ESP mode, you can easily print PostScript, HP PCL 4, or HP-GL documents.
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■Simultaneous Interface Operation (SIO)
Gives you the ability to have more than one computer printing to the printer simultaneously. Although many other printers have multiple interface ports and automatically designate a “hot port,” only one port actively receives data at a time. Your QMS 860 Print System is unique bec ause SIO a llows all three interfa ce ports—AppleTalk, parallel, and serial—to be active and to receive data at the same time.
You can have more than one computer printing to the printer. Each interface has an input buffer (which may be expanded with additional memory) that receives data while another interface is being used to print. See chapter 3, the “Simultaneous Interface Operation (SIO)” section, for more information.
The multiple interfaces let you connect to any IBM PC compatible or Macintosh. The printer also works in many mainframe computer and minicomputer environments.
■Crown Architecture
Uses the QMS Crown multitasking operating system that provides faster processing speeds, networking capability, and higher printer performance while maintaining outstanding print quality.
■3 resident emulations
Supports printing in HP PCL 4, HP-GL 7475A/7550A, and PostScript Level 1 compatibility mode and PostScript Level 2 emulations.
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■RISC-based Intel controller
Produces outstanding print quality and increases processing speed. The 80960CA RISC microprocessor operates at a clock speed of 25 Mhz and produces fast first-page-out performance.
■39 resident fonts for PostScript emulation printing
Includes 12 typeface families that contain 39 different fonts. All typeface families have multilingual character sets.
■12 megabytes (MB) of resident RAM (Random Access Memory) upgradable to 32 MB and 4 MB of ROM (Read-Only Memory)
Allows you to expand your printer’s memory. Additional RAM provides room for downloading and caching fonts, and it increases the printer’s buffer (area where data sent from the computer is stored). Large data-intensive files can be sent to the printer, freeing the host for other tasks. Your printer’s ROM includes 2 MB of system and 2 MB of font memory.
■Flexible paper handling
Supports paper in 12 different sizes (11" x 17"/A3, legal/B4, letter/A4, A5, B5, A6, B6, executive, and universal). The printer supports print media in sizes ranging from 3.9" to 11.7" (101 mm to 297 mm) wide, and from 5.8" to 17" (147 mm to 432 mm) long.
■Optional 250-sheet or 500-sheet paper cassette
Increases the printer’s paper feed capacity. Your printer comes standard with two 250-sheet paper cassettes: letter/A4 and 11" x 17"/A3. You can install only one paper cassette at a time in the printer unless you purchase the
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optional paper feeder that allows you to install dual paper cassettes, increasing paper feed capacity to 600 sheets (including the multipurpose tray). Attaching an optional cassette supporter to the paper feeder allows you to install a 500-sheet paper cassette, increasing paper feed capacity to 850 sheets (including the multipurpose tray).
■Optional font and emulation cards
Increase the printer’s functionality. Extra fonts allow you to create more distinctive documents. Emulations allow you to print documents created in a wide range of printer languages. Fonts (such as the ProCollection for the HP emulation on your printer) and printer emulations are contained on small printer circuit boards called cards. These cards can be plugged into the slots on the right side of the printer under the output tray. Contact your QMS vendor for a complete list of available cards.
■Optional security card
Restricts printer Configuration menu access to users with valid passwords.
■Optional network interface
Attaches your printer to other network interfaces, such as Ethernet and Token-Ring. These interfaces support the DECnet, TCP/IP, and Novell NetWare protocol. An additional interface provides greater flexibility and fast data transfer when working in complex network environments.
■Hard disk expandability
Provides hard disk storage for a cache of character bitmaps, downloaded outline fonts, and other files. The
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resident 25-pin SCSI interface port allows up to 7 external hard disk drives to be attached to the printer.
■Convenient control panel operation
Provides a control panel to quickly configure the printer for your printing needs. The 2-line (16 character-per-line) panel displays status and error messages in a user-selected language (English, French, Spanish, or German).
About the Documentation
The documentation provides a window into the many capabilities of your printer. The more familiar you are with the documentation, the easier it will be for you to achieve the results you want from your printer.
Standard Product Documentation
The following section gives you an overview of the standard product documentation that comes with your printer:
■QMS 860 Print System User’s Guide
You’re now looking at your detailed guide to installing and using your printer. Refer to it as you unpack and set up your printer, connect it to a host, configure it through the control panel, replace print media, and maintain and troubleshoot the printer. The “About This Manual” section later in this chapter, details the contents of the user’s guide.
■QMS 860 Print System Control Panel Guide
Keep this fold-out card near your printer so you can quickly get to it when you need a guide to the control panel or Configuration menu. The card lists Configuration menu
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options and identifies control panel indicators and keys. For a detailed discussion of the information found on the C on tro l P ane l Guide , see c hapter 4, “ Pr inte r Configuration,” in this user’s guide.
■QMS Crown Network Notes
Refer to this manual for tips on using your QMS 860 printer on a network. It discusses 3Com 3+Open, Banyan VINES, LAN Manager-based LANs, Novell NetWare, TCP/IP, UNIX, and VMS/DECnet. In most cases, only advanced network users and system administrators need this information.
■PS Executive Series Utilities
Refer to this documentation as you install and use the PS Executive Series Utilities software that accompanies your printer. The PS Executive Series Utilities were designed specifically for QMS printers. You install this software on your host and use its user friendly utility programs to access Macintosh screen fonts, print PC screens, name your printer, download fonts and emulations, and print sample files that demonstrate some of your printer’s capabilities. It includes printer description files required by your Windows driver and by various applications.A Windows 3.x driver is also included with this software.
■Printer Option Documentation
If you purchased a printer option (for example, a network interface), you may have received separate documentation for it. See chapter 8 (“Printer Options”) of this manual for additional option information.
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Optional Purchase Documentation
The following manuals are optional purchases and are included with your printer only if you ordered them. (If you did not order them and decide you want them, you can obtain them from your QMS vendor.)
■QMS Crown Document Option Commands (optional purchase)
This is a reference manual that lists and explains Document Option Commands (DOCs), which provide another way to control the printer. DOCs are software codes you insert into documents to enable printer features that cannot be accessed by your application or your page description language. Printer command languages (PostScript, HP PCL, and HP-GL) typically differ in the way they access and use printer features and capabilities.
Using QMS DOC, you can develop one driver to support all languages and emulations for your printer. Also, you can use host network management software to create customized network printer queues for all users connected to the printer. In most cases, only advanced users and system administrators need this information. See appendix E, “Document Option Commands,” for a list of the DOC commands supported on the QMS 860 printer.
■QMS Crown II Technical Reference Manual (optional purchase)
This manual provides advanced technical information, including information on communication protocols, HP-GL emulation, and PostScript emulation. In most cases, only advanced users and system administrators need to access this information.
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Related Documentation
Don’t forget that your application documentation, your host operating system documentation, and your network documentation all contain useful printing information. See appendix D, “QMS Customer Support,” to find out how to use the modem or fax machine to access information on QMS printers.
About This Manual
This user’s guide provides information on how to install, operate, and maintain the QMS 860 Print System. Each chapter begins with highlights of its contents. The appendixes contain supplementary information, the glossary defines printing and computing terms, and the index helps you to locate specific topics quickly.
Contents
■Chapter 1 - Introduction
Provides an overview of the printer’s features and the documentation.
■Chapter 2 - Printer Installation
Provides information on selecting a printer location and explains how to unpack and install your printer.
■Chapter 3 - Printer-Host Interface
Provides information about Simultaneous Interface Operation (SIO) and Emulation Sensing Processor (ESP) technology, and explains how to connect to an Apple Mackintosh or an IBM PC or compatible computer.
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■Chapter 4 - Printer Configuration
Describes how to operate the control panel and how to use the menu to configure the printer.
■Chapter 5 - Daily Operations
Provides information about printing on paper and transparencies, loading paper, clearing media jams, and canceling and ending print jobs.
■Chapter 6 - Print Quality
Provides information on how to improve the print quality.
■Chapter 7 - Professional Printing
Provides information on typefaces and page design.
■Chapter 8 - Printer Options
Explains how to install optional printer hardware, such as the paper cassette, paper feeder, cassette supporter, font and emulation cards, security cards, and external hard disks. The installation process for SIMM upgrades and network interfaces is also described although this installation should be performed only by a qualified QMS service technician.
■Chapter 9 - Troubleshooting
Provides paper jam prevention tips, lists printer error messages, outlines printer and print quality problems and solutions, and describes how to place a service call.
■Appendix A - Cable Pinouts
Provides the recommended pinouts for AppleTalk, parallel, serial, IBM PC/XT, and IBM PC/AT cables.
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■Appendix B - Technical Specifications
Provides printer specifications and lists consumable supplies and replacement parts.
■Appendix C - Character Encoding Tables
Provides character location tables for the printer’s typeface families.
■Appendix D - QMS Customer Support
Provides product sales and support telephone numbers and describes how to communicate with QMS through the QMS Bulletin Board, CompuServe, and Q-FAX.
■Appendix E - Document Option Commands
Lists the Document Option Commands (DOC) supported by your printer.
■Appendix F - Additional Technical Information
Explains how to use the End Job Mode feature, provides advanced information on configuring memory, describes how PS protocol operates, and provides the equation for converting HP-GL emulation pen colors to grayscales.
■Appendix G - Manual Notices
Contains the manual notices, regulatory statements, and colophon.
■Glossary
Defines important printing and computing terms.
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Conventions
The following typographic conventions are used throughout this manual:
Mixed-Case |
Text you type, and messages and information |
Courier |
displayed on the screen |
Mixed-Case |
Variable text you type; replace the italicized word(s) |
Italic |
with information specific to your printer or computer |
Courier |
|
UPPERCASE |
Information displayed in the printer message window |
COURIER |
|
lowercase bold |
PostScript operators and DOS commands |
lowercase italic |
Variable information in text and PostScript variables |
UPPERCASE |
File and utility names |
|
Press the Enter key (PC) or Return key (Mackintosh) |
^ |
Press and hold down the Ctrl key (PC) |
NOTE: Notes contain tips, extra information, or important information that deserves emphasis or reiteration.
CAUTION: Cautions present information that you need to know to avoid equipment damage, process failure, or extreme annoyance.
WARNING! Warnings indicate the possibility of personal injury if a specific procedure is not performed exactly as described in the manual.
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I n t r o d u c t i o n |
Chapter 2
Printer Installation
Chapter highlights:
■Selecting your printer’s location
■Unpacking your printer
■Installing your printer
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