Konica Minolta bizhub 421 User Manual

User’s Guide [Fax Driver Operations]

Introduction

Introduction

Thank you for purchasing this machine.

If the optional fax kit is installed on this machine, faxes can be sent directly from Windows-compatible computers.

This User’s Guide contains details of the fax driver functions that can be used to send faxes and descriptions of their operations and precautions. In order to ensure that this machine is used efficiently, carefully read this manual as needed.

In order to ensure that this machine is used safely, carefully read the Quick Guide [Copy/Print/Fax/Scan/Box Operations] before using the machine.

For descriptions on trademarks and copyrights, refer to [Trademarks/Copyrights].

The illustrations used in this User’s Guide may differ from the actual model.

Fax Driver

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Introduction

Contents

Introduction

Contents ..................................................................................................................................................................	x-2
About this manual...................................................................................................................................................	x-4
Contents ..................................................................................................................................................	x-4
Product notation ......................................................................................................................................	x-4
Screen images in this user’s guide ..........................................................................................................	x-4
Explanation of manual conventions .........................................................................................................	x-5

1	Overview
	1.1	Image controller....................................................................................................................................	1-2
	1.1.1	Role of the image controller .....................................................................................................................	1-2
	1.1.2	Flow of the PC-FAX operation..................................................................................................................	1-3
	1.2	Operating environment ........................................................................................................................	1-4
	1.2.1	Compatible computers and operating systems .......................................................................................	1-4
		Windows ...................................................................................................................................................	1-4
	1.3	Setting up the system...........................................................................................................................	1-5
	1.3.1	Network connection .................................................................................................................................	1-5
	1.3.2	Local connection ......................................................................................................................................	1-5

2	Installing the fax driver
	2.1	Connection and installation procedures ......................................................................................	...... 2-2
	2.1.1	Windows 2000/XP/Server2003.................................................................................................................	2-2
	2.1.2	Windows Vista/7/Server 2008 ..................................................................................................................	2-3
	2.1.3	Windows NT4.0 ........................................................................................................................................	2-3
	2.2	Automatic installation using the installer ...........................................................................................	2-4
	2.2.1	Installer operating environment ................................................................................................................	2-4
	2.2.2	Settings of this machine ...........................................................................................................................	2-4
	2.2.3	To install the fax driver .............................................................................................................................	2-4
	2.3	Installing the fax driver using the Add Printer Wizard.......................................................................	2-7
	2.3.1	Settings of this machine ...........................................................................................................................	2-7
		TCP/IP setting for this machine................................................................................................................	2-7
		Specifying the RAW port number for this machine ..................................................................................	2-7
		LPD setting for this machine ....................................................................................................................	2-7
	2.3.2	For Windows XP/Server 2003...................................................................................................................	2-7
	2.3.3	For Windows Vista/7/Server 2008 ..........................................................................................................	2-10
	2.3.4	For Windows 2000/NT 4.0......................................................................................................................	2-12
	2.4	Installing the fax driver using Plug and Play ....................................................................................	2-15
	2.4.1	For Windows XP/Server 2003.................................................................................................................	2-15
	2.4.2	For Windows Vista/7/Server 2008 ..........................................................................................................	2-16
		Making the installed fax driver known to the computer .........................................................................	2-16
		Installing the fax driver when connecting the machine ..........................................................................	2-16
		Updating the driver after connecting this machine ................................................................................	2-17
	2.4.3	For Windows 2000..................................................................................................................................	2-18
	2.5	Uninstalling the fax driver ..................................................................................................................	2-19
	2.5.1	Uninstallation by an uninstallation program ...........................................................................................	2-19
	2.5.2	Uninstallation by an installer...................................................................................................................	2-19
	2.5.3	Manual uninstallation..............................................................................................................................	2-19

3 Setting up the fax driver (Windows)

3.1	Sending a fax.........................................................................................................................................	3-2
3.1.1	Fax operations ..........................................................................................................................................	3-2
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Introduction

	3.1.2	Selecting a recipient from the phone book ..............................................................................................	3-3
	3.1.3	Specifying the transmission settings........................................................................................................	3-5
	3.1.4	Creating a fax cover sheet........................................................................................................................	3-5
	3.2	Settings..................................................................................................................................................	3-8
	3.2.1	Common settings .....................................................................................................................................	3-8
	3.2.2	FAX tab .....................................................................................................................................................	3-9
	3.2.3	Basic tab...................................................................................................................................................	3-9
	3.2.4	Layout tab.................................................................................................................................................	3-9
	3.2.5	Stamp/Composition tab ...........................................................................................................................	3-9
	3.2.6	Configure tab ............................................................................................................................................	3-9
	3.2.7	Settings tab ............................................................................................................................................	3-10
	3.3	Specifying the FAX tab settings ........................................................................................................	3-11
	3.4	Specifying the Basic tab settings......................................................................................................	3-12
	3.4.1	Specifying a custom size........................................................................................................................	3-12
	3.4.2	Specifying the user authentication settings............................................................................................	3-13
	3.4.3	Specifying the account track settings ....................................................................................................	3-14
	3.5	Specifying the Layout tab settings....................................................................................................	3-15
	3.5.1	Printing multiple pages on one page (N in 1, Poster Mode)...................................................................	3-15
	3.6	Specifying the Stamp/Composition tab settings.............................................................................	3-16
	3.6.1	Sending with an watermark ....................................................................................................................	3-16
	3.6.2	Editing a watermark................................................................................................................................	3-16
	3.7	Specifying the Configure tab settings ..............................................................................................	3-18
	3.7.1	Selecting an option.................................................................................................................................	3-18
	3.7.2	Change Encrypt. Passphrase .................................................................................................................	3-19
	3.8	Using a phone book............................................................................................................................	3-20
	3.8.1	Adding a recipient to the phone book ....................................................................................................	3-20
	3.8.2	Editing a phone book..............................................................................................................................	3-22
	3.9	Saving the driver settings ..................................................................................................................	3-24
	3.9.1	Saving the driver settings .......................................................................................................................	3-24
	3.9.2	Recalling the settings .............................................................................................................................	3-25
	3.9.3	Editing the settings .................................................................................................................................	3-25
	3.9.4	Importing and exporting the driver settings ...........................................................................................	3-26
4	Troubleshooting
	4.1	Unable to Fax ........................................................................................................................................	4-2
	4.2	Unable to specify desired settings or unable to send as specified .................................................	4-3
	4.2.1	Error message ..........................................................................................................................................	4-3
5	Appendix
	5.1	Glossary.................................................................................................................................................	5-2
6	Index
	6.1	Index ......................................................................................................................................................	6-2

Fax Driver

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Introduction

About this manual

Contents

This manual consists of the following chapters.

Chapter 1 Overview

Chapter 2 Installing the fax driver

Chapter 3 Setting up the fax driver (Windows)

Chapter 4 Troubleshooting

Chapter 5 Appendix

Chapter 6 Index

Product notation

The Name and Product name	Notation
bizhub 501/421/361, printer main body,	Machine or printer
and this machine
Built-in network controller	Network controller
Image controller, including this machine,	Printing system
and printing system
Microsoft Windows	Windows

Screen images in this user’s guide

Unless stated otherwise, the fax driver functions are described using the fax driver for Windows XP.

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Introduction

Explanation of manual conventions

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1

Overview

Overview	1

1 Overview

1.1Image controller

The image controller is a device that allows this machine to be used as a printer. The printing functions provided by the image controller can also be used to perform PC-FAX operations, which allow a fax to be sent from a computer.

1.1.1Role of the image controller

With the image controller installed optionally, you can print or fax from applications on the computer connected to the printing system. Even when this machine is used as a network printer, you can print or send faxes from applications on the computer.

	Printing system
Machine	Computer
Image
controller

2

Note

To perform fax operations, optional fax kit is required.

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Overview	1

1.1.2Flow of the PC-FAX operation

Conventionally, faxes are sent by loading an original into a fax machine and sending it.

With the fax driver, you can send a fax directly from your computer without using any paper (PC-FAX transmission).

Transmission commands sent from the application are received by the fax driver.

Data is transferred to this machine through the USB interface (when using a USB connection) or through the Ethernet (TCP/IP or IPX/SPX) (when using a network connection), and then the data is transferred from this machine to the image controller. Image rasterization (bitmap data created from output text and images) is performed by the image controller. This data is stored in the memory of this machine and transmitted like a conventional fax job.

		Computer
	Used with a USB	Used with a network
	connection	connection
	Application	Application
	Fax driver	Fax driver
	USB	Ethernet (TCP/IP,
		IPX/SPX)
	Image processing
	PS/PCL processing (rasterizing)
		Machine
		Hard Disk
		Fax

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Overview	1

1.2Operating environment

The system requirements for using this printing system and the interfaces used for connection are explained below.

1.2.1Compatible computers and operating systems

Check that the computer being connected meets the following conditions.

Windows

Item	Operating environment
Operating System	32bit editions
	Windows NT4.0 (Service Pack 6a or later)
	Windows 2000 Professional/Server (Service Pack 3 or later)
	Windows XP Home/Professional (Service Pack 2 or later)
	Windows Server 2003 Standard
	Windows Vista <All versions>
	Windows Server 2008 <All versions>
	Windows 7 <All versions>
	64bit editions
	Windows XP Professional (Service Pack 2 or later)
	Windows Server 2003
	Windows Vista <All versions>
	Windows Server 2008 <All versions>
	Windows Server 2008 R2 <All versions>
	Windows 7 <All versions>

Drive	CD-ROM
2

Note

The use is unavailable with an OS (Mac OS and others) other than Windows.

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Overview	1

1.3Setting up the system

In order to use this printing system, it must first be set up.

Setup consists of connecting this machine to a computer and installing the fax driver onto the computer being used.

!

Detail

This manual describes the setup method of network connection only for Port9100/IPP/IPPS that will be installed by the installer, and LPR/Port9100 that will be installed by Add Printer Wizard printing.

For installation procedures via other network connections, refer to the User’s Guide [Print Operations (IC-207)].

It is possible to use the point and print install. However, please note that the server does not support any OS other than the Windows NT when the client employs the Windows NT.

1.3.1Network connection

1

2

3

4

Connect this machine to a computer.

Make sure the computer is connected to the network.

Specify the IP address of the machine to connect it to the network.

Depending on the connection method and protocol, change the network settings of this machine.

–LPR: Enable LPD print on the LPD Setting screen.

–Port9100: Enable the RAW port number (9100 at default), on the TCP/IP setting screen.

–SMB: Specify "Print Setting" on the SMB Setting screen.

–IPP/IPPS: Enable IPP print on the IPP Setting screen.

5 Install the fax driver.

–Specify the network port of the fax driver according to the connection method and protocol.

1.3.2Local connection

2

1

2

Note

When a connection is made with the USB port, the local interface kit is required.

Connect this machine to a computer

Install the fax driver.

!

Detail

For details on connecting this machine to a computer, refer to the"User’s Guide [Print Operations (IC207)]".

To update an existing fax driver, delete the existing fax driver first. For details, refer to "Uninstalling the fax driver" on page 2-19.

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2 Installing the fax driver

Installing the fax driver	2

2 Installing the fax driver

2.1Connection and installation procedures

In order to use this printing system, the fax driver must be installed. The fax driver is a program that controls the processing of data for output. Install the fax driver onto the computer from the provided CD-ROM.

The installation procedure for the Windows fax driver differs depending on which operating system is used and how this machine is connected to the computer.

2.1.1Windows 2000/XP/Server2003

	Setup method	Connection method		Refer to
	Connection	Network	Port9100	"Automatic installation using the installer" on page 2-4
	method that	connection		* Select the connection method in the course of installation.
			IPP/IPPS
	can be set up			Select "Normal Printing" for Port 9100 or USB connection, "Internet
	with an installer	USB		Printing" for IPP connection, or "Secure Printing" for IPPS connec-
				tion.
	Connection	Network	LPR	"Installing the fax driver using the Add Printer Wizard" on
	method that	connection		page 2-7
			Port9100
	can be set up			"For Windows XP/Server 2003" on page 2-7
	with the Add		SMB	"For Windows 2000/NT 4.0" on page 2-12
	Printer Wizard
			IPP/IPPS
		USB
	Connection	USB		"Installing the fax driver using Plug and Play" on page 2-15
	method that			"For Windows XP/Server 2003" on page 2-15
	can be set up
	with Plug and
	Play

!

Detail

Before using this machine in a network environment, the network settings must be specified for this machine. For details, refer to the User's Guide [Network Administrator].

To install the printer driver under Windows 2000, XP, or Server 2003, log on as the Administrator.

This manual describes the setup method using the Add Printer Wizard only for the LPR/Port9100 printing. For installation procedures via other network connections (SMB and IPP/IPPS), refer to the User’s Guide [Print Operations (IC-207)].

This manual describes the setup method of USB connection only using the Plug and Play.

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Installing the fax driver	2

2.1.2Windows Vista/7/Server 2008

	Setup method	Connection method		Refer to
	Connection	Network	Port9100	"Automatic installation using the installer" on page 2-4
	method that	connection		* Select the connection method in the course of installation.
			IPP/IPPS
	can be set up			Select "Normal Printing" for Port 9100 or USB connection, "Internet
	with an installer	USB		Printing" for IPP connection, or "Secure Printing" for IPPS connec-
				tion.
	Connection	Network	LPR	"Installing the fax driver using the Add Printer Wizard" on
	method that	connection		page 2-7
			Port9100
	can be set up			"For Windows Vista/7/Server 2008" on page 2-10
	with the Add		SMB
	Printer Wizard
			IPP/IPPS
			Web Serv-
			ice print
		USB
	Connection	USB		"Installing the fax driver using Plug and Play" on page 2-15
	method that			"For Windows Vista/7/Server 2008" on page 2-16
	can be set up
	with Plug and
	Play

!

Detail

Before using this machine in a network environment, the network settings must be specified for this machine. For details, refer to the User's Guide [Network Administrator].

To install the printer driver under Windows Vista/7/Server 2008, log on as the Administrator.

This manual describes the setup method using the Add Printer Wizard only for the LPR/Port9100 printing. For installation procedures via other network connections (SMB, IPP/IPPS and Web Service print), refer to the User’s Guide [Print Operations (IC-207)].

This manual describes the setup method of USB connection only using the Plug and Play.

2.1.3Windows NT4.0

Setup method	Connection method		Refer to
Connection	Network	LPR	"Installing the fax driver using the Add Printer Wizard" on
method that	connection		page 2-7
can be set up			"For Windows 2000/NT 4.0" on page 2-12
with the Add
Printer Wizard

!

Detail

Before using this machine in a network environment, the network settings must be specified for this machine. For details, refer to the User's Guide [Network Administrator].

To install the printer driver under Windows NT 4.0, log on as the Administrator.

2

Note

For details on installing the fax driver in a network environment, refer to the User’s Guide [Network Administrator].

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Installing the fax driver	2

2.2Automatic installation using the installer

If this installer is used, this machine is automatically detected to determine whether it is connected by USB or is on the same TCP/IP network as the computer, and the fax driver can be installed at the same time as the necessary printer driver. The fax driver to be installed can also be manually specified.

2.2.1Installer operating environment

Operating system	32bit editions
	Windows NT4.0 (Service Pack 6a or later)*
	Windows 2000 Professional/Server (Service Pack 3 or later)
	Windows XP Home/Professional (Service Pack 2 or later)
	Windows Server 2003 Standard
	Windows Vista <All versions>
	Windows Server 2008 <All versions>
	Windows 7 <All versions>
	64bit editions
	Windows XP Professional (Service Pack 2 or later)
	Windows Server 2003
	Windows Vista <All versions>
	Windows Server 2008 <All versions>
	Windows Server 2008 R2 <All versions>
	Windows 7 <All versions>

*With Windows NT 4.0, in order to install a machine that is connected directly to a network using the TCP/IP protocol, Microsoft TCP/IP Printing Services must first be installed on the computer being used.

2.2.2Settings of this machine

Specify the IP address of this machine.

2

Note

To allow this machine to be automatically detected when connected to a network, be sure to set the IP address for this machine before starting installation. For details, refer to the User's Guide [Network Administrator].

Depending on the connection method and protocol, change the network settings of this machine. - Port9100: Enable the RAW port number (9100 at default), on the TCP/IP Setting screen.

- IPP/IPPS: Enable IPP print on the IPP Setting screen.

2

Note

For details on TCP/IP settings and IPP settings of this machine, refer to the User's Guide [Network Administrator].

To use IPPS printing, the certificate must be registered to this machine. For details, refer to the User's Guide [Network Administrator].

2.2.3 To install the fax driver

2

Reminder

When installing on Windows NT 4.0/2000/XP/Vista/7/Server 2003/Server 2008, administrator permissions are required.

If the wizard starts up in order to add new hardware with a USB connection, click [Cancel].

If the User Account Control window appears when installing on Windows Vista/7/Server 2008, click the [Allow] button or the [Continue] button.

1 Insert the printer driver CD-ROM into the computer’s CD-ROM drive.

–Check that the installer starts up, and then continue with step 2.

–If the installer does not start up, open the printer driver folder on the CD-ROM and double-click "Setup.exe" for the 32bit editions OS and "Setup64.exe" for the 64bit editions OS, and then proceed to Step 3.

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Installing the fax driver	2

2

3

Click "Printer Install".

The installation of the printer driver starts.

Click the [AGREE] button if you agree with all terms and conditions of the license agreement.

–If you do not agree with the terms and conditions of the license agreement, the software cannot be installed.

–You can change the display language of the installer using the drop-down list.

4 When the setup selection dialog box appears, click the [Install printers/MFPs] button, and then click the [Next] button.

The connected printers and copiers are detected.

–If the printer is not detected, turn the main power off, then on again.

When the turning the power off, then on again, wait at least 10 seconds before turning the power on again; otherwise, this machine may not function properly.

5 Select this machine, and then click the [Next] button.

–If the connection of this machine cannot be recognized, the machine will not be listed. When this occurs, select "Specify the Printer/MFP Except for the Above. (IP Address, Host Name)", and then specify this machine directly.

–In addition to "Normal Printing" (Port9100, USB), "Internet Printing" (IPP) or "Secure Printing" (IPPS) can also be selected as the connecting method. Secure Print (IPPS) can be used when SSL is enabled from Web Connection and IPP is enabled.

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Installing the fax driver	2

6

7

8

9

Click the [Installation Settings] button.

Select the fax driver as the component to be installed, and then click the [OK] button.

In the Confirm Installation Settings dialog box, click the [Install] button.

–If Windows logo test and digital signature warning messages appear, click the [Continue] or [Yes] button.

In the Finish Installing Drivers dialog box, click the [Finish] button.

This completes the fax driver installation.

2

Note

In the Finish Installing Drivers dialog box, installation items can be confirmed and settings can be changed.

[Review]: Check the installation settings. [Rename Printer]: Change the printer name.

[Share Setting]: Specify shared settings of the printer.

[Property]: Specify the property settings of the fax driver. For details,refer to "Specifying the Configure tab settings" on page 3-18.

[Print Setting]: Specify the functions of the fax driver. For details, refer to "Settings" on page 3-8. [Print Test Page]: Perform test print.

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Installing the fax driver	2

2.3Installing the fax driver using the Add Printer Wizard

As an example, the following describes the installation procedure via a network connection (LPR/Port9100). When using the LPR/Port9100 printing, specify the port during the printer driver installation process.

!

Detail

For installation procedures via other network connections (SMB, IPP/IPPS and Web Service print), refer to the User’s Guide [Print Operations (IC-207)].

2.3.1Settings of this machine

Before using this machine in a network environment, the network settings must be specified for this machine.

TCP/IP setting for this machine

Specify the IP address on TCP/IP Setting of this machine.

!

Detail

For details on specifying the IP address of this machine, refer to the User's Guide [Network Administrator].

Specifying the RAW port number for this machine

To use Port9100 printing, enable the RAW port number (9100 at default), on the "TCP/IP Setting" for this machine.

!

Detail

For details on specifying the RAW port number of this machine, refer to the User's Guide [Network Administrator].

LPD setting for this machine

To use LPR printing, enable LPD print on "LPD Setting" of this machine.

!

Detail

For details on LPD setting of this machine, refer to the User's Guide [Network Administrator].

2.3.2For Windows XP/Server 2003

2

1

2

Reminder

When installing on Windows XP/Server2003, administrator permissions are required.

Insert the printer driver CD-ROM into the computer’s CD-ROM drive.

Click the [Start] button, and then click "Printers and Faxes".

–If "Printers and Faxes" does not appear in the Start menu, open the Control Panel from the Start menu, select "Printers and Other Hardware", and then select "Printers and Faxes".

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Installing the fax driver	2

3 For Windows XP, click "Add a printer" on the "Printer Tasks" menu. For Windows Server 2003, double-click the "Add Printer" icon.

4

5

Windows XP

Windows Server 2003

The Add Printer Wizard starts up.

Click the [Next] button.

Select "Local printer attached to this computer", and then click the [Next] button.

–Clear the "Automatically detect and install my Plug and Play printer" check box.

6 Click "Create a new port", and then select "Standard TCP/IP Port" for the type of port.

7 Click the [Next] button.

The Add Standard TCP/IP Printer Port Wizard starts.

8 Click the [Next] button.

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Installing the fax driver	2

9 In the "Printer Name or IP Address" box, enter the IP address for this machine, and then click the [Next] button.

10

11

12

13

14

15

16

–If the Additional Port Information Required dialog box appears, go to step 10.

–If the Finish screen appears, go to step 13.

Select "Custom", and then click the [Settings] button.

Change the settings according to the port, and then click the [OK] button.

–For an LPR connection, Select "LPR", and then enter "Print" in the "Queue name" box.

–For a Port9100 connection, select "RAW", and then enter the RAW port number (9100 at default) in the "Port Number" box.

–The information entered here is case-sensitive.

Click the [Next] button.

Click the [Finish] button.

The Add Printer Wizard appears.

Click the [Have Disk] button.

Click the [Browse] button.

Specify the desired folder on the CD-ROM that contains the fax driver, and then click the [Open] button.

–Select the specified folder according to the printer driver to be used, the operating system, and the language.

17 Click the [OK] button.

The "Printers" list appears.

18 Click the [Next] button.

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Installing the fax driver	2

19 Follow the on-screen instructions.

–When the Windows logo test and Digital Signature dialog box appears, click the [Continue Anyway] button.

20 When installation is complete, make sure that the icon of the installed printer appears in the Printers and Faxes window.

21 Remove the CD-ROM from the CD-ROM drive.

This completes the fax driver installation.

2

Note

If both of "RAW Port Number" and "LPD Setting" are enabled in the network settings of this machine, check the available printer ports and change the settings if necessary. For details, refer to the User’s Guide [Print Operations (IC-207)].

2.3.3For Windows Vista/7/Server 2008

In Windows Vista/7/Server 2008, printers on the network can be located and installed.

2

1

2

3

Note

When installing Windows Vista/7/Server 2008, administrator permissions are required.

Printers will be found during installation. Connect this machine to the network, and then turn on the power. For details on setting network, refer to the User’s Guide [Network Administrator].

Insert the printer driver CD-ROM into the computer’s CD-ROM drive.

Click the [Start] button, and then click "Control Panel".

From "Hardware and Sound", click "Printer".

–For Windows 7/Server 2008 R2, click "View devices and printers" in the "Hardware and Sound".

–If Control Panel is displayed with Classic View, double-click "Printers".

–For Windows 7/Server 2008 R2, double-click [Devices and Printers] if [Control Panel] is not displayed in the Category view.

The Printers window appears.

4 Click "Add a printer" from the toolbar.

The Add Printer window appears.

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