Kohler K-1143, K-1152, K-1153 User Manual

Homeowners Guide

Vibro-Acoustic Baths

K-1143 K-1152

K-1153

M product numbers are for Mexico (i.e. K-12345M)
Los números de productos seguidos de M corresponden a México
(Ej. K-12345M)
Français, page “Français-1”
Español, página “Español-1”

1078022-5-B

Thank You For Choosing Kohler

Thank you for choosing Kohler Company. Your Kohler Company product reflects the true passion for design,
craftsmanship, artistry, and innovation Kohler Company stands for. We are confident its dependability and
beauty will surpass your highest expectations, satisfying you for years to come.

All information in this guide is based upon the latest product information available at the time of
publication. At Kohler Company, we strive to fulfill our mission of improving the level of gracious living for
each person who is touched by our products and services. We reserve the right to make changes in product
characteristics, packaging, or availability at any time without notice.

Please take a few minutes to review this guide. Pay special attention to the care and cleaning instructions.

Your Kohler Bath

CAUTION: Risk of personal injury. Always exercise caution when entering or exiting your bath.
Acrylic surfaces can be slippery when wet.

Your new vibro-acoustic bath is made to provide superior resistance against chipping, cracking, and flexing.
Your new bath is very easy to care for and is exceptionally durable as well.

Your bath is part of a system of other required components. For detailed information on these components,
refer to the Homeowners Guide packed with the K-176 User Interface. This user interface controls your
preferences for sound, vibration, and chromatherapy lighting. This user interface may be used by itself, or it
may be used in conjunction with the remote control included with this vibro-acoustic bath.

Remote Control Compliance

FCC ID: N82-KOHLER002 – Compliance Statement (Part 15.19)

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:

1. This device may not cause harmful interference, and

2. This device must accept any interference received, including interference that may cause undesired
operation.

Warning (Part 15.21)

Changes or modifications not expressly approved by the party responsible for compliance could void the
user’s authority to operate the equipment.

FCC Interference Statement (Part 15.105 (b))

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to
Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful
interference in a residential installation. This equipment generates uses and can radiate radio frequency
energy and, if not installed and used in accordance with the instructions, may cause harmful interference to
radio communications. However, there is no guarantee that interference will not occur in a particular
installation. If this equipment does cause harmful interference to radio or television reception, which can be
determined by turning the equipment off and on, the user is encouraged to try to correct the interference by
one of the following measures:

•

Reorient or relocate the receiving antenna.

•

Increase the separation between the equipment and receiver.

•

Connect the equipment into an outlet on a circuit different from that to which the receiver is
connected.

•

Consult the dealer or an experienced radio/TV technician for help.

RF Exposure Warning

This portable transmitter with its antenna complies with FCC’s RF exposure limits for general
population/uncontrolled exposure.

This device must not be co-located or operating in conjunction with any other antenna or transmitter.

1078022-5-B 2 Kohler Co.

Programming Operating

Using Your Remote Control

6

1

2

3

5

4

NOTE: Your remote control requires two AAA batteries. To install or replace them: Unthread the bottom
cap from the remote. Insert the batteries. Resecure the bottom cap to the remote.

NOTICE: You must synchronize the remote control before initial use.

Programming

NOTE: Perform the following at the user interface.

Press the [OK Icon] at the Main Menu on the user interface.

Scroll down to ″System″ at the Settings Menu, then press the [OK Icon].
Scroll down to ″Remote″ at the System Menu, then press the [OK Icon].
At the ″Learn″ field, press the [OK Icon].
As instructed on the Remote Menu, simultaneously press and hold the [Back Icon] and [Up Icon] on

the remote control for 3 seconds. The remote LED will blink while in programming mode. To exit
programming mode, press the remote Power button.

Operating

Once the remote control is synchronized, you may use it to navigate through the user interface
menus while bathing.

[On/Off Icon]: Powers the user interface ″ON″ or ″OFF.″ (1)
[Select Icon]: Selects the action the cursor is on within a menu. (2)
[Back Icon]: Prompts the previous menu. (3)
[User Icon]: Prompts the User Menu to appear. (4)
[Up/Down Icon]: Scrolls the cursor up or down on the current menu. (5)

1078022-5-B 4 Kohler Co.

Using Your Remote Control (cont.)

[LED]: Provides visual feedback when signals are transmitted. If the remote LED does not blink
when a button is pushed or blinks several times, this is an indication that the batteries are low and
need to be replaced. (6)

Cleaning Your Acrylic Bath

For best results, keep the following in mind when caring for your KOHLER product:

•

Always test your cleaning solution on an inconspicuous area before applying to the entire surface.

•

Wipe surfaces clean and rinse completely with water immediately after applying cleaner. Rinse and
dry any overspray that lands on nearby surfaces.

•

Do not allow cleaners to soak on surfaces.

•

Use a soft, dampened sponge or cloth. Never use an abrasive material such as a brush or scouring
pad to clean surfaces.

For detailed cleaning information and products to consider, visit www.kohler.com/clean. To order Care &
Cleaning information, call 1-800-456-4537.

One-Year Limited Warranty

KOHLER plumbing products are warranted to be free of defects in material and workmanship for one year
from date of installation.

Kohler Co. will, at its election, repair, replace or make appropriate adjustment where Kohler Co. inspection
discloses any such defects occurring in normal usage within one (1) year after installation. Kohler Co. is not
responsible for removal or installation costs. Use of in-tank toilet cleaners will void the warranty.

To obtain warranty service contact Kohler Co. either through your Dealer, Plumbing Contractor, Home
Center or E-tailer, or by writing Kohler Co., Attn.: Customer Service Department, 444 Highland Drive,
Kohler, WI 53044, USA, or by calling 1-800-4-KOHLER from within the USA, 1-800-964-5590 from within
Canada and 001-877-680-1310 from within Mexico.

Implied warranties including that of merchantability and fitness for a particular purpose are expressly
limited in duration to the duration of this warranty. Kohler Co. and/or seller disclaims any liability for
special, incidental or consequential damages.

Some states/provinces do not allow limitations on how long an implied warranty lasts, or the exclusion or
limitation of special, incidental or consequential damages so these limitations and exclusions may not apply
to you. This warranty gives you specific legal rights. You may also have other rights which vary from
state/province to state/province.

This is Kohler Co.’s exclusive written warranty.

One-Year Warranty

KOHLER CO.
It is recommended that at the time of purchase, you verify that all accessories and components are complete

in this package.
This Kohler product is warranted to be free of defects in material and workmanship for one (1) year from the

date of purchase as shown on the invoice or receipt.

1. Kohler Co. will only service its commercialized products through its authorized distributors.

2. To obtain warranty service, please present the invoice and corresponding warranty.

3. Through its authorized distributors, Kohler Co. promises to repair the defective product or provide a new
replacement or an equivalent model (in those cases that the model has been discontinued) when the product
is beyond repair, without any charge to the consumer.

4. The time of repair will not exceed six (6) weeks commencing on the date the product is received.

5. It is recommended that the consumer save the invoice or receipt as additional protection, as it may

Kohler Co. 5 1078022-5-B

One-Year Warranty (cont.)

substitute the warranty in the case that there is a discrepancy in the validity of the warranty.
EXCEPTIONS AND RESTRICTIONS
The Warranty will not be valid in the following cases:

1. When the product is not operated in accordance with the instructions concerning use and operation set
forth in the owner’s manual or installation instructions, and when the recommendations and warnings
included are not observed.

2. When the product has been modified or dismantled partially or totally; or has been used in a negligent
fashion and as a consequence has suffered damages attributable to the consumer, individual, or hardware not
authorized by Kohler Co.

3. This warranty does not cover the damages as a result of disaster such as fire or acts of God, including
flooding, earthquake, or electric storms, etc. To obtain a list of distributors in your area where you can
exercise your rights under this warranty, please call 001-877-680-1310.

KOHLER CO., KOHLER, WI 53044 U.S.A.

IMPORTER:

INTERNACIONAL DE CERÁMICA, S.A.B. DE C.V.
AV. CARLOS PACHECO NO. 7200
CHIHUAHUA, CHIH., MEXICO C.P. 31060
TEL: [phone]

Troubleshooting

CAUTION: Risk of personal injury. The valve (if installed) may contain hot water; be careful when
draining any residual water.

IMPORTANT! Turn off the power and water supply to all components before performing any
maintenance.

It is recommended that any valve maintenance should be performed by a Kohler Co. Authorized Service
Representative.

This troubleshooting guide is for general aid only. For service and installation issues or concerns, call
1-800-4-KOHLER.

Interface Troubleshooting Table
Symptoms Probable Cause Recommended Action

1. Digital interface is not lit. A. Media module is not plugged

into the outlet.

B. Power supply connection to the

media module may be loose or
disconnected.

C. Interface cable connections may

be loose or disconnected.

D. Circuit breaker has been

tripped.

E. The media module may require

resetting.

F. If none of the recommended

actions for the above issues
correct the symptom, the media
module or interface requires
servicing.

A. Plug the media module into the

outlet.

B. Check power supply connections to

the media module and reconnect if
needed.

C. Check all interface cable

connections, connect if needed.

D. Reset the circuit breaker.

E. Disconnect and reconnect the

power supply from the media
module.

F. Contact your Kohler Co.

Authorized Service Representative.

1078022-5-B 6 Kohler Co.

Troubleshooting (cont.)

Interface Troubleshooting Table
Symptoms Probable Cause Recommended Action

2. The interface power

indicator pulses but does
not turn on.

3. The interface functions

normally but no water
flows from the spout or
handshower.

4. Display is difficult to read. A. Contrast is not optimized. A. Adjust contrast in the user interface

A. Interface cable connections may

be loose or disconnected.

B. The media module requires

resetting.

C. If the above recommended

action does not correct the
symptom, the interface or media
module requires servicing.

A. Inlet/outlet fittings may be

blocked.

B. Outlets are not plumbed

correctly.

C. Hot and cold water supplies are

not turned on.

D. The valve or media module

memory may require resetting.

E. System error. E. Check the user interface for an

F. If none of the recommended

actions for the above issues
correct the symptom, the media
module requires servicing.

B. Brightness is not optimized. B. Adjust the brightness in the user

A. Check all interface cable

connections, connect if needed.

B. Disconnect and reconnect the

media module power supply.

C. Contact your Kohler Co.

Authorized Service Representative.

A. Check the inlets and outlets for

blockage or debris. Clean the inlet
screens. Refer to the ″Clean the
Inlet Screens″ section in the Valve
Homeowners Guide.

B. Reroute plumbing as needed.

C. Turn on the water supply to the

valve.

D. Disconnect and reconnect the

power supply from the valve and
media module.

error code. Refer to the
″Diagnostics″ section in the Digital
Interface Homeowners Guide.

F. Contact your Kohler Co.

Authorized Service Representative.

setting menu.

interface setting menu.

Valve Troubleshooting Table
Symptoms Probable Cause Recommended Action

1. Maximum blend

temperature too hot or
too cold.

2. Continuous flow. A. System will not switch off. A. Turn off the water and power

3. Handshower does not

work.

Kohler Co. 7 1078022-5-B

A. Incorrect maximum temperature

setting.

B. Inlet/outlet fittings may be

blocked.

C. If the above recommended

action does not correct the
symptom, the interface or valve
requires servicing.

A. Handshower is not enabled. A. Enable the handshower option in

A. Refer to the ″Set the Maximum

Temperature″ section in the Digital
Interface User Guide.

B. Check the inlets and outlets for

blockage or debris. Clean the inlet
screens. Refer to the ″Clean the
Inlet Screens″ section in the Valve
Homeowners Guide.

C. Contact your Kohler Co.

Authorized Service Representative.

supply and contact your Kohler Co.
Authorized Service Representative.

the settings menu. Refer to the
Digital Interface User Guide.

Troubleshooting (cont.)

Valve Troubleshooting Table
Symptoms Probable Cause Recommended Action

4. Only cold water flows

from the outlets.

5. Fluctuating or reduced

flow rate. Valve is
functioning properly.

6. Blend temperature drift or

temperature cycling.

7. Water leaking from the

valve.

CAUTION: Risk of
personal injury or
product damage. Turn off

the main power and
water supply.

8. Hot water only, the valve

shuts down.

A. Hot water supply is either not

turned on or not connected to
the valve inlet.

B. Hot water inlet is blocked. B. Check the hot water inlet screen for

C. If none of the recommended

actions for the above issues
correct the symptom, the valve
requires servicing.

A. Inlet/outlet fittings may be

blocked.

B. Water outlet pressure is low. B. Check that the flow rate is at or

C. Fluctuating flow. C. Verify that the dynamic inlet

D. If none of the recommended

actions for the above issues
correct the symptom, the valve
requires servicing.

A. Fluctuating water temperature. A. Check the inlet temperature

B. Hot water supply temperature

fluctuation.

C. Pressure difference greater than

5 psi (34.5 kPa) between the hot
and cold supply lines.

D. If none of the recommended

actions for the above issues
correct the symptom, the valve
requires servicing.

A. Connections are not secure. A. Check all connections. Make

B. Seals are worn or damaged. B. Order a seal service pack and

C. Internal leak. C. Unit requires overhaul. Contact

A. Hot and cold lines are reversed. A. Switch hot and cold water supply

A. Check the hot water supply is

turned on and connected to the
valve inlet.

blockage. Clean or replace the inlet
screen. Refer to the Valve
Homeowners Guide.

C. Contact your Kohler Co.

Authorized Service Representative.

A. Check the inlets and outlets for

blockage or debris. Clean the inlet
screens. Refer to the ″Clean the
Inlet Screens″ section in the Valve
Homeowners Guide.

above the minimum rate required.
Refer to ″Specifications″ section in
the Valve Homeowners Guide.

pressures are within specifications.
Refer to ″Specifications″ section in
the Valve Homeowners Guide.

D. Contact your Kohler Co.

Authorized Service Representative.

differentials and verify they are
sufficient. Refer to ″Specifications″
section in the Valve Homeowners
Guide.

B. Check and make adjustments as

needed.

C. Install pressure regulators to bring

the supplies within 5 psi (34.5 kPa)
of each other.

D. Contact your Kohler Co.

Authorized Service Representative.

adjustments as needed.

replace all seals.

your Kohler Co. authorized service
representative.

connections. Verify the hot water
supply is connected to the inlet
marked ″H″ and the cold water
supply is connected to the inlet
marked ″C.″

1078022-5-B 8 Kohler Co.

Troubleshooting (cont.)

Music Troubleshooting Table
Symptoms Probable Cause Recommended Action

1. Bath transducers do not

produce sound.

A. Transducer cables are not

connected properly.

A. Make sure the cables are properly

installed into the Media Module
connections and to the bath
transducers.

2. After playing music

loudly, the music stops
even though a song is
properly selected.

3. Library menu is not

available.

A. Thermal shut down. A. Shut down the system for 1 hour to

allow the unit to cool. Make sure
the area where the unit is installed
does not exceed 104°F (40°C).

A. The Roku agreement was

declined.

A. Enter the settings menu, select

″System,″ select ″Music Software,″
select ″Roku Agreement″ and select
″YES.″

4. Music server is not

available.

A. Wireless connection out of

range.

A1. Move router closer or install a

wireless access point.

A2. Connect via Ethernet cable.

B. Wireless network is not

configured properly.

B. Enter the settings menu, select

″System,″ select ″WiFi Security,″
select ″Network Name,″ select
″WEP/WPA Key″ and enter the
security key.

C. The network cable is not

connected to the correct

C. Connect the Media Module to the

router’s/switch’s Ethernet ports.

router/switch input.

D. A compatible media server is

not installed/running on your
home computer.

D. Install/open one of the supported

media servers such as Firefly
Media Server, iTunes
Windows®Media Connect,
RhapsodyTM, Yahoo! or
Musicmatch
and load your favorite music into

on your computer

®

the server’s library.

E. The media server on your home

computer is not configured to
share files.

F. The incorrect Wi-Fi region was

selected.

E. Reference the media server’s help

menu to properly configure file
sharing.

F. Enter the settings menu, select

″System,″ select ″Music Software,″
select ″Region″ and select the
appropriate geographical region
that matches your Wi-Fi router.

5. I have a wireless network

A. Ethernet cable is plugged in. A. Unplug the Ethernet cable.

but my Media Module is
unable to connect to the
network.

B. Media Module is not within

Wi-Fi range.

B. Make sure the Media Module is

within range of your Wi-Fi
network.

C. A WEP or WPA key was not

entered for your secured
network.

C. Enter the settings menu, select

″System,″ select ″WiFi Security,″
select ″Network Name,″ select
″WEP/WPA Key″ and enter the
security key.

D. The router is not set up for

802.11b.

D. Make sure the access point/router

is configured to allow 802.11b
clients.

, Microsoft

®

®

Kohler Co. 9 1078022-5-B

Troubleshooting (cont.)

Music Troubleshooting Table
Symptoms Probable Cause Recommended Action

6. The Media Module cannot

connect to an iTunes
server with firewall
software running.

A. The firewall is not configured

correctly to allow iTunes music
sharing.

A. Make sure your firewall software is

configured to allow iTunes music
sharing. For a Mac: Open System
Preferences. Select the Sharing icon
and click on the firewall tab. Select
the option ″iTunes Music Sharing.″
For a PC: Refer to your
documentation for changing
firewall settings. If running
Windows XP service pack 2, open
″Security Center,″ select ″Windows
Firewall,″ click on the ″Exceptions″
tab, and check to see that iTunes is
enabled. If not, use ″Add
Programs″ to enable it. After these
changes have been made, restart
the Media Module by
disconnecting and reconnecting the
AC power.

7. The Media Module cannot

access the iTunes library.

A. iTunes is not running. A. Make sure the computer containing

your iTunes library is turned on
and iTunes is running.

B. iTunes is not configured for

sharing.

B. In iTunes, be sure to turn on the

″music sharing″ option. Go to the
iTunes>Preferences menu or Edit>
Preferences for PC users. In the
dialog box that appears, click the
″Sharing″ icon, then check the
option ″Share my music″ to enable
sharing on your local network.

C. iTunes is not responding to

commands from the Media

C. Close and restart iTunes on your

computer.

Module.

8. I can see my iTunes

library in the list of
libraries, but when I try to
connect, the connection
fails.

A. iTunes is not configured for

sharing.

A. In iTunes, be sure to turn on the

″music sharing″ option. Go to the
iTunes>Preferences menu or Edit>
Preferences for PC users. In the
dialog box that appears, click the
″Sharing″ icon, then check the
option ″Share my music″ to enable
sharing on your local network.

1078022-5-B 10 Kohler Co.

Troubleshooting (cont.)

Music Troubleshooting Table
Symptoms Probable Cause Recommended Action

B. No IP address assigned to the

Media Module.

B. The Media Module was not

assigned an IP address via DHCP,
but the PC was. In this situation,
the Media Module is able to see the
library via Rendezvous, but is not
able to connect to the library. Here
is how to check your Media
Module’s address: Enter the
settings menu, select ″System,″
select ″Music,″ select ″Roku IP
Address.″ If your IP address is of
the form 169.254.xxx.xxx, the Media
Module did not get a
DHCP-assigned address. Check the
configuration of your router to
ensure it is set up to assign DHCP
addresses. Reboot the Media
Module by disconnecting and
reconnecting the AC power.

9. The Media Module can

not access Windows
Media Connect library.

A. Windows Media Connect is not

configured for sharing.

A. Make sure that your computer

containing your music library is
powered ON and Windows Media
Connect is running (icon should be
visible in the task tray). With the
Media Module powered ON and
connected to your network, make
sure that the Media Module is an
authorized device. Launch
Windows Media Connect through
your Control Panel. On the wizard
screen, scroll down the list of
devices. If the Media Module is not
listed, click the ″Add″ button at the
bottom of the list. Click on Media
Module, then click ″OK.″ It should
show up on the list of authorized
devices. Click ″Done.″ Reboot the
Media Module by disconnecting
and reconnecting the AC power.

10. The Media Module can

not access the Musicmatch

A. Musicmatch is not running. A. Make sure the computer containing

your music library is powered ON.

library.

B. Musicmatch is not configured

for sharing.

B. Make sure music sharing is enabled

in Musicmatch. From the main
Musicmatch menu, click on
Options/Settings. Click on the tab
″CD Lookup/Connectivity.″ Click
the buttons next to ″Enable music
server″ as well as ″Universal Plug
and Play.″ Musicmatch does not
need to be running while using the
Media Module; once enabled, the
UPnP server runs in the
background. Reboot the Media
Module by disconnecting and
reconnecting the AC power.

Kohler Co. 11 1078022-5-B

Troubleshooting (cont.)

Music Troubleshooting Table
Symptoms Probable Cause Recommended Action

11. The Media Module is

connected to my network
via wired ethernet, but is
unable to play Internet
radio and may sometimes
fail to locate, connect to,
or play music from my
music servers.

12. No sound plays through

the bath transducers.

13. Some of my music files

do not display while
browsing.

14. A music file will not play. A. Unsupported file format. A. Make sure your file is a supported

15. Songs purchased through

the iTunes music store
will not play.

16. I cannot find playlists that

I saved on my computer.

A. No IP address assigned to the

Media Module.

B. Ethernet cable is damaged. B. Replace the Ethernet cable.
A. The song is paused. A. Make sure a song is playing. If the

B. The volume is too low. B. Make sure the volume is turned up

A. Missing ID3 tag info. A. ID3 data tags may be missing.

A. Song is not supported because

of DRM.

A. Some playlists may not be

supported.

A. Determine the Media Module’s

address by entering the settings
menu, select ″System,″ select
″Music,″ select ″Roku IP Address.″
If your IP address is of the form

169.254.xxx.xxx, the Media Module
did not get a DHCP-assigned
address. Check the configuration of
your router to ensure it is set up to
assign DHCP addresses. Reboot the
Media Module by disconnecting
and reconnecting the AC power.

song is paused, press the OK
button to continue playback.

high enough for proper enjoyment.

Information about your music,
including Song Name, Artist,
Composer, Album, and Genre is
usually created automatically by
the software you used to save your
audio CD files on your computer’s
hard drive. This process creates
data called ″ID3 tags″ to describe
each track. If this data is missing
from your music files, they will not
appear when you browse by that
data category. You can edit this
information in music jukebox
software such as iTunes.

format: iTunes Music Server: MP3,
AAC, ALAC, AIFF and WAV
Windows Media Player 11 /
Windows Media Connect: MP3,
WMA (including DRM WMA) and
WAV.

A. This is normal. DRM AAC files

(i.e., files purchased on Apple’s
music store) are not supported.
Those files will be detected but will
be skipped during playback.

A. iTunes users: Make sure your

playlist was created in iTunes and
is visible in your iTunes
application. Windows Media
Connect users: Make sure your
playlists are saved in the My
Documents\My Music\My
Playlists or other shared folder.
Musicmatch users: Musicmatch
exports playlists in a manner that is
not supported. Slimserver users:
Make sure your playlist is a
Slimserver-supported playlist
format.

1078022-5-B 12 Kohler Co.

Troubleshooting (cont.)

Music Troubleshooting Table
Symptoms Probable Cause Recommended Action

17. I am experiencing

undesirable noise or
resonance.

Lights Troubleshooting Table
Symptoms Probable Cause Recommended Action

1. The bath lights do not

turn on.

Media Module Troubleshooting Table
Symptoms Probable Cause Recommended Action

1. System stops working and

the status LED is a solid
red.

2. System stops working and

the Status LED is a OFF.

3. Music stops playing and I

get a music error.

4. Water level sensor does

not detect water.

5. No display on the user

interface.

A. Apron is vibrating against the

deck.

B. Transducers resonate with deck. B. Make sure bath is centered in deck

A. Cable connections are loose or

disconnected.

B. Light cables connected to wrong

media module connectors.

C. Chroma light string damaged. C. Replace chroma light string.
D. Media module is

malfunctioning.

A. System failure. A. Reboot the Media Module by

A. Power supply failure. A. Reboot the Media Module by

B. Incorrect wiring of the AC

power supply.

A. Thermal shutdown. A. Shut down the system for 1 hour to

B. Incorrect speaker load. B. Verify the speaker load is 4 to 8

A. Level sensor cable is damaged. A. Replace the level sensor cable.

B. Level sensor cable is loose or

disconnected.

C. Water is too pure. C. Add bath salts to your bathing

A. The interface cable is damaged. A. Replace the interface cable.

B. The interface cable is not

plugged in.

C. The interface or Media Module

requires servicing.

A. Verify rubber isolator mounts are

contacting the deck and insulating
the apron from the deck.

cutout. Transducers should not
contact the framing or deck.

A. Make sure the cables are properly

connected to the media module.

B. Verify cables and connections,

reconnect as needed.

D. Media module may need to be

replaced. Contact your Kohler Co.
Authorized Service Representative.

disconnecting the AC power from
the wall outlet. If the status LED
remains a solid red after reboot,
replace the Media Module.

disconnecting the AC power from
the wall outlet. If there is no
change after reboot, replace the
Media Module.

B. Verify that the Media Module was

installed per the installation
manual. Make sure AC power is
present at the outlet the Media
Module is plugged into.

allow the unit to cool. Make sure
the area where the unit is installed
does not exceed 104°F (40°C).

ohms.

B. Make sure the cable is properly

connected to the media module.

water.

B. Verify the interface cable is

properly plugged into the interface
at all locations.

C. Contact your Kohler Co.

Authorized Service Representative.

Kohler Co. 13 1078022-5-B

Troubleshooting (cont.)

Media Module Troubleshooting Table
Symptoms Probable Cause Recommended Action

6. Experiences are not

functioning.

A. SD card is dislodged. A. Contact your Kohler Co.

Authorized Service Representative.

Remote Control Troubleshooting Table
Symptoms Probable Cause Recommended Action

1. Intermittent or erratic

operation.

A. Frequency/channel interference. A. Set RFID, PANID, and channel by

following screen prompts on the
digital interface for the remote.
Then re-sync the remote as
instructed in the Bath Homeowners
Guide.

2. LED on remote does not

A. Batteries are low. A. Replace batteries (2 AA).

blink or constantly blinks.

3. One or more buttons on

A. Batteries are low. A. Replace batteries (2 AA).

remote do not function
and LED does not light
up.

B. Remote program lost. B. Re-sync the remote to the interface.
C. Remote is damaged. C. Replace remote.

4. One or more buttons on

remote do not function
but LED lights up.

A. Digital interface is

malfunctioning.

A. Digital interface may need to be

replaced. Contact your Kohler Co.
Authorized Representative.

1078022-5-B 14 Kohler Co.

Chromatherapy Elbow

1010618

Elbow

1083005-A

Elbow
Chromatherapy
Cable with 2 Lights

1083005-B

Knee Chromatherapy
Cable with 2 Lights

1012821

Light Housing

1064867

Transducer

1064867

Transducer

1057479-A

Back/Foot Cable

1064867

Transducer

1057479-B

Knee/Elbow Cable

1055594

Shield Assembly
with Bracket (K-1143, K-1153 only)

73519

Level Probe

63270

Washer

60129

Nut

63270

Washer

1086239

Audio Cable

1064867

Transducer

1064867

Transducer

1064867

Transducer

1064867

Transducer

1064867

Transducer

90023

Bumper

1064867

Transducer

1064867

Transducer

91225-D

Screw

K-1033-NA

Pillow

60129

Nut

1078002

Level Probe Wire

1055594

Shield Assembly with Bracket
(K-1143, K-1153 only)

1023091**

Cap

1013471**

Stand

1022253-F**

Remote

1013464-F

Decal

1013822-F**

Remote w/Stand

**Finish/color code must be specified when ordering.

Service Parts

Kohler Co. 15 1078022-5-B