Kodak DVC325 User Guide

KODAK DVC325

Digital Video Camera

WIll Be Replaced

User’s Guide

© Eastman Kodak Company, 1999.

All rights are reserved.
No section of this manual may be photocopied, reproduced, translated to another language,
stored in a retrieval system, or transmitted in any form without the prior written consent of
Eastman Kodak Company.

The information contained in this manual is subject to change without notice.
Eastman Kodak Company makes no warranty of any kind with regard to this written material.
Eastman Kodak Company assumes no responsibility for any errors that may appear in this
document.

PhotoNet is a trademark of PictureVision, Inc.
Kodak is a trademark of Eastman Kodak Company.

Table of Contents

Page

Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

The KODAK DVC325 Digital Video Camera . . . . . . . . . . . . . . . . . . 1

Package Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

The DVC325 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Minimum System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Hardware Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Software Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Audio Recording Requirements . . . . . . . . . . . . . . . . . . . . . . . . . 5

Video Conference Requirements . . . . . . . . . . . . . . . . . . . . . . . . 5

Camera Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Installing the Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Connecting the Camera . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Adjusting the Monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Camera Mount Locations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Table of Contents

Capturing Pictures and Videos . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Software Applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Software Overviews . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

PRESTO! VIDEOWORKS Software . . . . . . . . . . . . . . . . . . . . 12

PRESTO! MR. PHOTO Software . . . . . . . . . . . . . . . . . . . . . . . 13

Microsoft NETMEETING Software . . . . . . . . . . . . . . . . . . . . . . 15

KODAK TWAIN Acquire Software . . . . . . . . . . . . . . . . . . . . . . 16

Acquiring a Picture Using the DVC325 and the KODAK TWAIN

Acquire Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Using Your Own Imaging Applications . . . . . . . . . . . . . . . . . . . . . 18

iii

Taking Better Pictures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Steadiness and Composition . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Lighting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Color Balance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Troubleshooting and Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Maintenance and Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Help and Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Online Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

FAX Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Application Software Support Companies . . . . . . . . . . . . . . . . . . 28

KODAK Customer Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Warranty and Regulatory Information . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Warranty Time Period . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Warranty Repair Coverage . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Limitations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

How to Obtain Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Regulatory Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

FCC Compliance and Advisory . . . . . . . . . . . . . . . . . . . . . . . . 33

Canadian DOC Statement . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

iv

Introduction

The KODAK DVC325 Digital Video Camera

The KODAK DVC325 Digital Video Camera packs power, fun, and surprising
image quality into one compact computer camera. The DVC325 is the easy, fun
way to capture and share digital pictures and videos. The camera is small and
light enough to be used as a hand -held uni t. A USB inte rface pr ocesses data up to
10 times faster than serial interfaces. It makes video conference pictures sharper
and smoother. Bundled with the camera are software applications that let you
create slide shows, organize and store your photos, add pictures to e-mail, and
even star in your own videos!

With the DVC325 you get:

• Brilliant High-Quality Images

With the DVC325 you get still and video captures up to
640 x 480 pixel resolution or up to 30 frames per second.
That means you will enjoy smooth video and eye­catching image quality.

• The Power of Internet Video Conferences

Make Internet video conferences a breeze with bundled
Microsoft NETMEETING software and the USB
interface. You do not need a video capture board!

• Easy-To-Use Software Expands the Fun

The DVC325 comes with two Presto! software
applications that give you more fun and greater
productivity. You can store and organize pictures, add
pictures and video to e-mail and create slide shows. You
can even create professional quality videos that include
text, video and audio special eff ects .

• Adhere-Anywhere Flexibility

The mounts let you attach the DVC325 to a monitor,
laptop, or any surface that suits your needs.

• Wide Tilt Range Movement

The DVC325 lets you get the picture with a generous tilt
range of up to 75°. You will be able to capture more and
communicate better.

Introduction

1

Package Contents

The DVC325 package contains the following items.

• DVC325 camera with an integrated Universal Serial Bus (USB)

cable and a detachable base

• Laptop mount

• DVC325 Software CD

• User’s Guide

• Quick Set Up Guide

• Registration/Warranty card

Note: Save all packing material in case you need to pack and ship the camera

during its warranty period.

2

The DVC325

Focus
Wheel

TOP VIEW

DVC325

Detachable Base

Shutter
Button

LAPTOP MOUNT

Tr ipo d Mo unt
(underside of
Detachable Base)

Camera Part Description

Shutter Button Press the shutter button to take pictures. You can

also take pictures using the software applications.

Focus Wheel Use the focus wheel to adjust the lens and sharpen

the image you are capturing from 4 in. (10.2 cm) to
infinity.

Introduction

Turn the focus wheel toward the to focus on a
close image. Turn the focu s wheel toward the to
focus on an image at a distance.

Detachable Base Remove the base for hand-held or laptop mount

operation.

Laptop Mount Attach the laptop mount t o a laptop PC or flat screen

monitor. Then attach the camera to the mount for
added flexibility.

Tripod Mount For added stability, attach the camera to a tripod.

3

Minimum System Requirements

To use the DVC325, the computer must have the following minimum hardware
and software requirements. Additional requirements are necessary for recording
audio and for video conferences.

Hardware Requirements

Processor a 166 MHz Pentium MMX processor or faster
Hard disk space 150 MB
Display a 16-bit high color display with 800 x 600 resolution
Interface port a Universal Serial Bus (USB)

Software Requirements

Software Windows 95 OSR2.1 or Windows 98
Available RAM 16 MB or more
Video memory RAM 2 MB
CD-ROM Any speed CD-ROM drive for software installation

Notes:

• Check the system properties to determine which versio n of Windows

you are running. For Windows 95 OSR2.1, the computer should
display the number 4.00.950B.

• The DVC325 and its USB interface only support Windows 95 and

Windows 98. They do not support Macintosh operating systems or
Windows NT.

• Check the Kodak web site for future software offerings.

4

Audio Recording Requirements

If you are going to use the DVC325 for recording video clips with sound, the
computer system must also contain the following components:

• a microphone

• a 16-bit sound system

• speakers or headphones

Video Conference Requirements

If you are going to use the DVC325 for video conferences, the computer system
must also contain the following components:

• a microphone

• a 16-bit sound system

• speakers or headphones

• a 28.8 KBPS (or better) modem or network card

• an Internet or Network connection

Introduction

5

Camera Specifications

Item Specification

Imaging
electronics

Optics Lens Manual focus

Interface Computer interface and

Physical
items

Operating
temperatures
Others Audio supports simultaneo us audio and video capture by

Image sensor 640(H) x 480(V) pixels, progressive scan color CCD
Sensor resolution 640(H) x 480(V) 24-bit colo r, 16.7 million colors
Picture resolution Stills: 640 x 480 pixels (24-bit c olor)
Video image resolution 30 fps @ QCIF (176 x 144)

Video compression proprietary compressi on in the hardware
File formats 8 bit raw data to output to the c om put er

Video stream format YUV 4:2:0
White balance Automatic
Exposure automatic, EV7-EV12
Minimum illumina tion 200 lux
Signal-to-Noise ratio 40 dB at 200 lux

Electronic shutter Variable speed 1/15, and between 1/30−1/500 second
Lens focal length 4.6 mm; f/2.3
Focus range 4 inches to infinity
Field of view 50 degrees diagonal
ISO equivalent 125

cable
Power the USB interface supplies the power
Power consumption capture = <500 mA @ 5V

Height x Width x Depth 82 mm x 52 mm x 110 mm (3.2 in. x 2.1 in. x 4.5 in.)
Weight (with the base) 207 g, 7.3 oz.
Tripod mount located on a detachabl e ba se, using a standard

Detachable base for hand-held camera operation, within the

Laptop mount the camera can be attached to a detac h a b le lapt op

Temperature

Certifications UL , cU L, FCC Cla ss B, ICES - 003 Class B,

Warranty 1 year

20-25 fps @ CIF (352 x 288)
8 fps @ VGA (640 x 480)

Video = AVI or MPEG, Audio = WAV,
Image = BMP , JPG, TIF, FPX, PCX, or PNG formats
that are supported through the bundled software
applications

a USB 3m cable with a series A connector included

standby = <500 µA @ 5V

tripod socket

cable length

mount

o

to 104o F (4.4o to 40o C)

40

means of the audio-enabled Windows syste m

CE, VCCI, C-Tick

6

Installation

Installation of the KODAK DVC325 Digital Video Camera involves three short
steps:

• installing the software

• connecting the camera

• adjusting the monitor

Installing the Software

To use the DVC325, the following software applications must be installed:

• the TWAIN Acquire software

• the DVC325 device drivers

To install the software:

1 Close all applications that may be running and make certain the camera is not

connected to the computer.

Installation

2 On Windows 95 OSR2.1 and Windows 98, press Ctrl+Alt+Delete to display

the “Close Program” window.

3 End Task all items listed except Explorer and Systray.

Note: This includes any antivirus applications.

4 Place the DVC325 Software CD into the CD-ROM drive.

Note: If Auto Play is enabled in the Windows 95 or 98 environments, the

first “Installation” window automatically will appear within a few
seconds. If Auto Play is not enabled, select Run from the Start menu
and in the Run dialog box type the drive letter that contains the CD
followed by :\setup.

Example d:\setup

7

5 Click Install DV C325 Software to install th e software.

Note: Information on all the software is included on the DVC325 Software

CD in the ReadMe file or the Help files for each application.

6 To install the additional software applications provided on the DVC325

Software CD, repeat steps 1 through 4 and select from the available
applications.

• PRESTO! VIDEOWORKS software

• PRESTO! MR. PHOTO software

• Microsoft NETMEETING software

• ADOBE ACROBAT READ ER software

7 To register the camera, click Register DVC325 On-Line.

You can also register the camera by using:

- www .ko dak.co m/ go /register

- the registration card enclosed with the camera

8 When all installations have been completed, click Exit and remove the

DVC325 Software CD from the CD-ROM drive. Store the CD in a safe place.

8

Connecting the Camera

Once the software is installed on the computer, connect the DVC325 to the
computer.

Caution: Do not

To connect the camera:

connect the camera before installing the software

1 Connect the camera cable from the camera to the USB connection on the

computer.

.

USB Connection

Camera Cable

2 The computer operating system automatically displays the following message

when it detects the camera: “Unknown device.... Searching for file.”

Wait until the computer loads the necessary drivers and the “Unknown
device...” message disappears.

Note: When using Windows 98, you may need to insert the Windows 98

CD into the CD-ROM drive. If yo u do not have a W i ndows 98 CD fo r
the computer, the computer manufacturer has already installed the
contents of the CD on the hard drive.

Installation

Adjusting the Monitor

To view pictures from the DVC325, you may need to use the computer Control
Panel settings to adjust the display properties for the monitor colors (24 or 16 bit
True Color) and the screen area (600 x 800 or higher).

9

Camera Mount Locations

The camera can be used on a laptop or hand-held as well as being attached to a
computer, placed on a table or mounted on a tripod.

1 Remove the detachable base for hand-held or laptop mount opera tion.
2 Attach the laptop mount to a laptop PC o r mo nitor.
3 Attach the camera to the mount for added flexibility.

LAPTOP MOUNT

DVC325

Detachable Base

Tr ipo d Mo unt
(underside of
Detachable Base)

10

Capturing

Pictures and

Videos

Software Applications

The KODAK DVC325 Digital Video Camera package includes these software
applications:

PRESTO! VIDEOWORKS software by NewSoft Inc.
PRESTO! MR. PHOTO software by NewSoft Inc.
NETMEETING software by Microsoft Corporation
KODAK TWAIN Acquire software
ADOBE ACROBAT READER

Software Overviews

The DVC325 is designed for use with the PRESTO! software applications or
NETMEETING software. Together, the camera and these software applications
make it easy to:

• capture still pictures or record, edit, and enhance video clips with

sound (using PRESTO! VIDEOWORKS)

• capture still pictures, create film rolls, print catalogs and send

e-mail (using PRESTO! MR. PHOTO)

• hold a video conference (using NETMEETING) and communicate

with one or more people while sending video, audio, text or graphics

• import still images into your favorite photo imaging software, using

the TWAIN Acquire software

• read the software manuals provided with the software applications

(using ADOBE ACROBAT READER)

11

Capturing Pictures

PRESTO! VIDEOWORKS Software

PRESTO! VIDEOWORKS makes it easy for you to capture, edit, enhance,
customize and share video clips and still pictures. You can create your own home
videos, business presentations, homework projects, and more. You can apply
special effects, text captions and audio effects.

To begin, all you have to do is capture a video sequence or a still image with the
DVC325. You can combine video sequences, add transition effects, and add
audio sequences.

You can add headlines, scrolling credits, moving text along a defined path, and
special video effects like swirls, ripples, and mosaics. For audio special effects,
you can use echo, amplitude, and fade in/out.

To launch PRESTO! VIDEOWORKS,

1 Select Start.
2 Select Programs.
3 Select Presto! VideoWorks.
4 Select Presto! VideoWorks again.

To use the DVC325 with PRESTO! VIDEOWORKS,

1 Select Capture.
2 Select Select Image Source.

3 Select DVC325.

12

Note: If the DVC325 is the only camera on your system or it is the last one you

used, it will become the default and the only option that is displayed.

To capture a still image using the DVC325 with PR ESTO! VIDEOWORKS,

1 Select Capture.
2 Select Acquire Image

-or-

1 Select the camera icon instead of Steps 1 and 2 (Capture and Acquire

Image).

To capture a Video Sequence,

1 Select View.
2 Select the Video Viewer

-or-

1 Select the video camera icon instead of Steps 1 and 2 (View and Video

Viewer).

Then select:

. Single Frame Capture
. Multiple Frame Capture

-or-

. Sequence Capture

These are several of the key features that get you started with
PRESTO! VIDEOWORKS. For additional features and functions, consult the
Presto! VideoWorks User’s Guide included on the DVC325 Software CD.

PRESTO! MR. PHOTO Software

PRESTO! MR. PHOTO software allows you to capture, edit, enhance, organize,
print and share still pictures. The Pr esto! Mr. Photo User’s Guide on the DVC325
Software CD takes you step-by-step through the process of creating film rolls,
printing and or ganizing p ictures, and more. You can store them by “rolls,” date or

title. You can drag-and-drop photos to the application bar and then create photo
masterpieces. Y o u can also drag-and-d rop photos to the e-mail icon (the mailb ox)
and send them to family and friends. You can add photos from the DVC325,
floppy disks or PhotoCDs, or download them from KODAK PHOTONET
online. After that, simply use the easy-to-use Presto! Mr. Photo User’s Guide.

13

Capturing Pictures

To launch PRESTO! MR. PHOTO software,

1 Select Start.
2 Select Programs.
3 Select Presto! Mr. Photo.
4 Select Presto! Mr. Photo again.

To use the DVC325 with PRESTO! MR. PHOTO software,

1 Select Input
2 Select Digital Camera Input Setting
3 Select DVC325.

1 Select the camera icon instead of Steps 1, 2, and 3 (Input, Digital Camera

-or-

Input Setting, and DVC325).

Notes:

These are several of the key features that get you started with PRESTO!
MR. PHOTO software. For additional features and functions, consult the

Presto! Mr. Photo User’s Guide inclu ded on the DVC325 Sof t ware CD.

• If the DVC325 is the only camera on your system or it is the last
one you used, it will become the default and the only option that
is displayed.

• The Input option al lows you to get pictures from other digital
cameras.

• The Video Preview allows you to capture a still photo whenever
you wish.

14

Microsoft NETMEETING Software

Use NETMEETING software to hold a video conference with others over the
Internet. All participants must have NETMEETING software installed on their

computers and a camera to “view” the other parties.

To launch NETMEETING software,

1 Select Start
2 Select NetMeeting.

To use the DVC325 with NETMEETING software,

1 Click Current Call to display two video windows.
2 Click Play on the My Video window to view your own live video.

If your video image does not appear, select Video on the Tools pull-down

menu. Then select Detach My Video and repeat step 2. If your video still
does not appear, reboot the computer and go back to step 1.

3 Click Call to view the Call window.
4 Specify the e-mail address of the person you are calling or the computer name

or the network address of the computer and click Call.

5 The person you are calling must have NETMEETING open and must select

Accept when called. This will start the video conference.

6 When the video conference is ov er, right-click on the NETMEETING icon to

completely exit from the application. If you do not, NETMEETING will run
in the background and make the camera unavailable for use by other
applications.

• If several people are involved in the vide o co nfer ence, only two people at a

time may see each other.

• For further information on using NETMEETING or establishing a video

conference call, consult the Help menu available from the application.

Capturing Pictures

15

KODAK TWAIN Acquire Software

KODAK TWAIN Acquire software acts as an interpreter between the camera and
the software applications. It allows them to talk to each other. Without the
TWAIN Acquire software the DVC325 cannot acquire images with software
applications such as PRESTO! MR. PHOTO. TWAIN Acquire software allows
you to capture a picture and transfer it to any TWAIN-compliant software
application. The TWAIN Acquire software displays the video preview on the

computer with 6 buttons along the left margin of the TWAIN.

“Take a Picture.” Use this button to capture a still

picture.

“Play.” Use this button to restart the program after

the Pause button has been used

“Pause.” This button stops the video preview, the

same way that a “Pause” button works on a
VCR.

Note: While the video is in the Pause mode the

“Take a Picture” button is disabled.

“Video Size.” This button allows adjustment of the

video size.

Note: The resolution will increase the larger you

make the picture. A lower resolution provides
a faster frame rate.

.

16

“Image Process.” This button offers image

adjustments. Each of the Image
Process items listed below can be
adjusted using a slide bar control
or reset to a default.

• brightness

• contrast

• hue

• saturation

• sharpness

• white balance

• gamma

“Exit.” Use this button to exit from the TWAIN

Acquire software.

Acquiring a Picture Using the DVC325 and the KODAK TWAIN
Acquire Software

1 Set the Video Size to the desired size.
2 Use the Image Process sliders to adjust the Brightness and Contrast; or use

the automatic settings.

3 Adjust the Hue and Saturation sliders or use the automa tic adjustments.
4 When the picture is ready, press on the camera shutter button or use the

TWAIN software Capture button.
The image that was on the screen becomes a captured still photo.

17

Capturing Pictures

Using Your Own Imaging Applications

The following three steps describe how to use the DVC325 with other
TWAIN-compliant applications such as ADOBE PHOTOSHOP, Microsoft
PICTURE IT!, and other applications. To open the TWAIN Acquire software
from another TWAIN-compliant application:

1 Select START, then Programs, then (your application) and open the

application.

2 Select TWAIN Source (on many applications this is available from the “File”

menu).

3 Select Camera as the source.

18

Taking Better

Pictures

You can improve the quality of your pictures by following some simple hints
about:

• Steadiness and Composition

• Lighting

• Color balance

Steadiness and Composition

• Mount the camera on a steady surface such as the computer or a

desk. You can also use a standard tripod to keep the camera stable.

• Position the subject in the center of the image area.

Better Pictures

19

Lighting

Follow these lighting hints to capture quality pictures and videos:

• Use adequate amounts of light

Lighting conditions vary depending on wall color, the use of lamp
shades, and many other factors. Use the following table for lighting
guidelines.

Good

Light T y pe

100W incandescent 7 ft.* 4 ft.* 3 ft.*
40W incandescent 3 ft.* 2 ft.* -­34W Cool White Deluxe Fluorescent 8 ft.* 5 ft.* 3 ft.*
*This is the recommended distance when pointing a desk lamp (with a

reflector and no shade) at the subject . If you use another type of lamp,
move it closer to the subject.

• Place the lights behind and near the camera so they shine toward the

(100 lux)

Very Good

(200 lux)

Excellent

(400 lux)

subject

• Do not mix light types (for example, fluorescent and incandescent,

or incandescent and daylight)

Color Balance

The DVC325 has automatic and manual color balance options. When Auto
White Balance is selected from the “Image Process” menu of the TWAIN Aquire

software, the software automatically adjusts the colors for the current lighting
conditions. If the resulting color is not satisfactory, you can manually adjust the
color balance.

Move the Hue slider in the “Image Process” menu until the image looks correct.

Note: The AutoWhite balance feature must be turned off.

20

Troubleshooting

Troubleshooting

and Maintenance

If you are having problems with your KODAK DVC325 Digital Video Camera,
or are having trouble viewing images from your DVC325, refer to the following
table for possible solutions.

Problem Cause Solution

The camera is no t
capturing any
images.

No power is coming to
the USB port.

The camera is not fully
plugged into the USB
port.

The computer does no t
detect the camera.

The wrong USB driv er
software is installed on
your computer.

The USB port is not
enabled.

Refer to the manual for your specific
computer. Run the System Setup for
the computer immediately after a
restart and verify that the USB port is
enabled. If you are uncertain how to
do this, please contact the computer
manufacturer.

• Unplug the camera and then plug it

in again.

or

• Reboot the computer with the

camera plugged in.

• Unplug the camera and plug it in

again.

or

• Reboot the computer with the

camera plugged in.

Contact the manufacturer of th e
computer to obtain the proper or the
updated USB driver software.

Refer to the manual for your specific
computer. Run the System Setup for
the computer immediately after a
restart and verify that the USB port is
enabled. If you are uncertain how to
do this, please contact the computer
manufacturer.

Troubleshooting

21

Problem Cause Solution

The camera is not
capturing any
images.
(continued).

The USB port may be in
conflict with other
interfaces. For example,
the port may have an
interrupt level conflict
with a sound, network, or
graphics card.

1 Double-click the System icon in

the control panel.

2 Click the Device Manager tab

and verify that “Universal Serial
Bus Controller” is listed.

3 If the Universal Serial Bus

Controller is not listed, the USB
port is not enabled. Run the
System Setup for the computer
immediately after a restart and
verify that the USB port is
enabled. If you are uncertain how
to do this, please contact the
computer manufacturer.

4 If the Universal Serial Bus

Controller is listed with a !, there
is a problem with the USB port.
Select Properties to see what the
problem is and then contact the
computer vendor.

Still pictures are
blurry.

“Unable to connect
camera” message
appears.

The subject is moving
too fast for the shutter
speed, the camera is
being moved whil e
taking the picture, or the
manual focus is set
incorrectly.

• Unplug the camera and then plug it

in again.

• Reboot the computer with the

camera co nn ected.

• Use the computer’s Add/Remove

Program option to remove the
DVC325 software and then
re-install the DVC325 software.

• Rotate the focus wheel on the
camera until the image is sharp.

• If you are in low light, place the
camera in its base and on a stable
surface. Take pictures by using the
mouse and the software applicati on
instead of pressing the s hutter button
on the camera. Make certain the
subject is not moving rapidly.

or

or

or

22

Pictures or videos
are too dark.

Pictures or Videos
are too light.

Pictures or Videos
are noisy or
grainy.

The image has
strange coloring.

The image is too
light or too dark.

There is not enough light
or the auto exposure is
keying in on a bright area
of the scene.

There is too much light
or the auto exposure is
keying on a dark area of
the scene.

There is not enough
light.

In extreme low light or
bright light, or changing
lighting conditions, the
Auto White Balance can
fail to provide the best
results.

When moving the
camera between extreme
low light and extreme
bright light, the Auto
Exposure may fail to
provide the be st results.

• Remove the light on the subject.

or

• Remove any bright lig ht s ou rce s

from the scene.

Decrease the amount of light in the
scene.

• Increase the light on the subject.

or

• Select a Finished Size for the

pictures or videos which is smaller
than the maximum available.

If the Auto White Balance does not
correct itself within 30 seconds,
correct the colors by using the Hue

slider in the “Device Settings”
window under the “Image Process”
button (Windows ‘98) (or the Hue
slider in the “Settings” option under
“Video Settings” on Windows ‘95).

If the Auto Exposure does not correct
itself within 30 seconds, ch ange the
exposure manually by adjusting the
Brightness slider in the “Device
Settings” window under the “Image
Process” button (Windows ‘98) (or
the Brightness slider in the “Settings”
option under “Video Settings” on
Windows ‘95).

Troubleshooting

23

No image appears
or the image is
just a mix of
colors.

The response to
the application
picture selection
during a capture is
slow.

or

You lose the
camera
communication
during the use of
the application.

There is not enough
band-width available for
the USB bus to transfer
video data without
errors.

There is not enough
band-width available for
the USB bus to transfer
video data without
errors.

1 Double-click the System icon on

the Control Panel.

2 Click the Performance tab.
3 Click the Graphics button.
4 Move the Hardware

Acceleration slider to the left to

reduce the amount of acceleration.

5 Reboot the computer and try the

camera again.

You may also want to contact your
PCI card manufacturer to verify that
you have the latest driver for the card
and that the card is fully Windows 95
or Windows 98 compliant.

1 Double-click the System icon on

the Control Panel.

2 Click the Performance tab.
3 Click the Graphics button.
4 Move the Hardware

Acceleration slider to the left to

reduce the amount of acceleration.

5 Reboot the computer and try the

camera again.

The video appears

to be “dropping”
or losing frames.

The CPU in the
computer is not po werful
enough for the selected
camera mode.

24

You may also want to contact the PCI
card manufacturer to verify that you
have the latest driver for the card and
that the card is fully Windows 95 or
Wind ow s 98 compliant.

• Change to a lower frame rate.

or

• Close some software applications to

free up memory and CPU power.

Problem Cause Solution

The video appears

to be “droppin g”
or losing frames.

The captur ed
videos appear
slower than
expected or the
camera is
“dropping” or
losing frames.

The CPU in the
computer is not powerful
enough for the selected
camera mode.

The CPU in the
computer is not powerful
enough for the selected
camera mode or the
camera is set to a low
frame rate.

• Change to a lower frame rate.

or

• Close some software applications to

free up memory and CPU power.

or

• On the “Camera Setup” window, set

the Finished Size for videos to
160 x 120.

• Change to a higher frame rate.

or

• Select a Finished Size for the video

which is smaller than the maxi mum
available.

Maintenance and Safety

Maintenance

• To maintain the performance of your DVC325, avoid exposing it to

moisture and extreme temperatures.

• Clean the outside of the DVC325 by wiping it with a clean, dry cloth.

Never use:

• Harsh or abrasive cleaners or organic solvents on the camera or any of

its parts.

• Cleaning solutions, unless they are designed specifically for camera

lenses.

• Chemically treated eyeglass lens tissue to wipe the camera lens because

it may scratch the len

s.

Troubleshooting

Never touch the lens with your finger. To clean the lens:

1 Blow gently on the lens to remove dust and dirt.
2 Moisten the lens by breathing lightly on it.
3 Wipe the lens gently with a soft, lint-free cloth or an untreated

lens-cleaning tissue.

Safety

• Use of controls, adjustments, or procedures other than those specified

in this manual may result in damage to th e cam era.

• Never disassemble or touch the inside of the DVC325 camera. This will

void your warranty and may damage your camera.

25

Help and Service

Help with your KODAK DVC325 Digital Video Camera is available from
several sources.

• In the Troubleshooting Problems chapter.

• The place where you purchased the camera

• Online services

• FAX information

• The application software companies

• KODAK customer support

Online Services

Web contacts for Kodak are:

World Wide Web http://www.kodak.com

(click on Service an d Su pp or t)
America Online (keyword) KODAK
CompuServe GO KODAK

FAX Information

Kodak offers automated support for digital imaging products and services. Use
the following phone numbers to call and request product information by FAX.

U.S. & Canada 1-800-295-5531
Europe 44-0-131-458-6962
U.K. 44-0-131-458-6962

27

Help and Service

Application Software Support Companies

For application-specific technical assistance, use the software support contacts
listed below.

PRESTO! MR. PHOTO software

and

PRESTO! VIDEOWORKS software

NETMEETING and ACROBAT
READER software

• U.S.A.
NewSoft America Inc.
4113 Clipper Court
Fremont, CA 94538
Tel: [phone]
FA X : 510-445-8601
Technical Support Hot Line: 1-510-445-8616
e-mail: [e-mail]
web (NewSoft Supp ort page):
http://www.newsoftinc.com/nsiweb/support/
support.html

• Germany
MitCom Neue Medien GmbH
Anglestrasse 6
D-80339 München, Germany

Tel: [phone]
FAX: [phone]
http://www.mitcom.de

• France
InfoTrade France
Centre d’activit
45, rue Delizy 93692 Pantin, France
Tel: [phone]
FAX: [phone]
http://www.club-Internet.fr

Use the online addresses provided by the
applications in their Help menus.

és de l’Ourcq

28

KODAK Customer Support

If you have questions concerning the operation of the DVC3 25, you m ay speak to
a KODAK customer support representative. Have the DVC325 connected to the
computer, its serial number ready, and be at the computer with the computer
turned on when you call. Use the number listed below for yo ur location.

To obtain warranty repair service, contact your local KODAK representative at
the same numbers listed below.

U.S. and Canada—call toll free, 1-888-375-6325, between the hours of
9:00 a.m. and 8:00 p.m. (Eastern Standard Time) Monday through Friday.

Outside the U.S. and Canada—call the Kodak Digital Imaging Supp ort
Centre numbers listed below. In Europe, you can also call the U.K. toll line,
44-131-458-6714, between the hours of 09.00 and 17.00 (GMT/CET)
Monday through Friday.

Country or Region Help Number FAX Number

Argentina 54-1-808-300 54-1-808-3328
Australia 1-800-674-831 61-3-9353-2092
Austria 0179-567-357 44-0-131-458-6962
Belgium 02-713-14-45 44-0-131-458-6962
Brazil 0-800-15-0000 55-12-331-8571
Caribbean 78-7-757-5500 78-7-757-8760
Chile 56-2-697-2000 56-2-697-0310

China–Shanghai 8621-64720888 8621-64726582
China–Beijing 8610-63471155 8610-63475641
Colombia 57-1-629-0266 57-1-629-0673
Denmark 3-848-71-30 44-0-131-458-6962
Dominican Republic 809-563-1252 809-563-1264
Egypt 2 0-2-394-2205 20-2-393-1119
Eire (Ireland) 01-407-3054 44-0-131-458-6962
Finland 0800-117056 44-0-131-458-6962
France 01-55-1740-77 44-0-131-458-6962
Germany 069-5007-0035 44-0-131-458-6962
Greece 00800-44125605 44-0-131-458-6962
Hong Kong 852-2564-9777 852-2564-9753
Hungary 36-1-269-71-17 36-1-269-71-13
India 91-22-617-5823 91-22-617-6004
Ireland 1-800-409391 44-0-131-458-6962

Help and Service

29

Country or Region Help Number FAX Number

Italy 02-696-334-52 44-0-131-458-6962
Japan 81-3-5488-2390 81-3-5488-4512
Korea 82-2-708-5400 82-2-708-5500
Latin America 1-305-267-4700 1-305-267-4780
Lebanon 961-1-883822 961-1-881726
Malaysia 60-3-757-2722 60-3-755-5919
Mexico 52-5-449-4300 52-5-449-4400
Middle East 971-4-444-910 971-4-447-059
Netherlands 020-346-9372 44-0-131-458-6962
New Zealand 0800-500-135 64-9-302-8637
Norway 23-16-21-33 44-0-131-458-6962
Panama 52-3-678-6200 52-3-678-6210
Peru 51-1-224-8610 51-1-224-8605
Philippines 63-2-810-0331 63-2-816-6718
Portugal 351-1-4149-500 351-14194-321
Russia 7-095-929-9166 7-095-929-9170
Singapore 65-470-9875 65-479-8397
South Africa 27-11-804-2852 27-11-804-5013
Spain 91-749-76-53 44-0-131-458-6962
Sweden 08-587-704-21 44-0-131-458-6962
Switzerland 01-838-53-51 44-0-131-458-6962
Taiwan 886-2-893-8210 886-2-895-1069
Thailand 66-2-271-3040 66-2-279-5073
Turkey 90-216-342-3332 90-216-343-6743
U.K. 0870-2430270 44-0-131-458-6962
Uruguay 59-2-92-0473 59-2-92-1796
Venezuela 58-2-903-1111 58-2-943-2081

30

Warranty and

Regulatory

Information

Warranty

Warranty Time Period

Kodak warrants the KODAK DVC325 Digital Video Camera (the DVC325) to
be free from malfunctions and defects in both materi als and workmanship for one
year from the date of purchase.

Warranty Repair Coverage

This warranty will be honored within the geographical location that the product
was purchased.

If the equipment does not function properly during the warranty period due to
defects in either materials or workmanship, Kodak will, at its option, either repair
or replace the equipment without charge, subject to the conditions and limitations
stated herein. Such repair service will include all labor as well as any necessary
adjustments and/or replacement parts.

If replacement parts are used in making repairs, these parts may be
remanufactured, or may contain remanufactured materials. If it is necessary to
replace the entire system, it may be replaced with a remanufactured system.

Kodak will also provide telephone assistance during the warranty peri od.

31

Warranty

Limitations

WARRANTY SERVICE WILL NOT BE PROVIDED WITHOUT A DATED
PROOF OF PURCHASE. PLEASE RETURN THE WARRANTY
REGISTRATION CARD WITHIN 30 DAYS OF PURCHASE.

THIS WARRANTY BECOMES NULL AND VOID IF YOU FAIL TO PACK
YOUR DVC325 CAMERA IN A MANNER CONSISTENT WITH THE
ORIGINAL PRODUCT PAC KAGING AND DAMAGE OCCURS DURING
PRODUCT SHIPMENT.

THIS WARRANTY DOES NOT COVER: CIRCUM STANCES BEYOND
KODAK’S CONTROL; SERVICE OR PARTS TO CORRECT PROBLEMS
RESULTING FROM THE USE OF ATTACHMENTS, ACCESSORIES OR
ALTERATIONS NOT MARKETED BY KODAK; SERVICE REQUIRED AS
THE RESULT OF UNAUTHOR IZED MODIFICATIONS OR SERVICE;
MISUSE, ABUSE; FAILURE TO FOLLOW KODAK’S OPERATING,
MAINTENANCE OR REPAC KAGING INSTRUCTIONS; OR FAILURE TO
USE ITEMS SUPPLIED BY KODAK (SUCH AS ADAPTERS AND
CABLES).

KODAK MAKES NO OTHER WARRANTIES, EXPRESS, IMPLIED, OR OF
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE FOR
THIS EQUIPMENT OR SOFTWARE.

REPAIR OR REPLACEMENT WITHOUT CHARGE ARE KODAK’S ONLY
OBLIGATION UNDER THIS WARRANTY. KODAK WILL NOT BE
RESPONSIBLE FOR ANY SPECIAL, CONSEQUENTIAL OR INCIDENTAL
DAMAGES RESULTING FROM THE PURCHASE, USE, OR IMPROPER
FUNCTIONING OF THIS EQUIPMENT REGARDLESS OF THE CAUSE.
SUCH DAMAGES FOR WHICH KODAK WILL NOT BE RESPONSIBLE
INCLUDE, BUT ARE NOT LIMITED TO, LOSS OF REVENUE OR PROFIT,
DOWNTIME COSTS, LOSS OF USE OF THE EQUIPMENT, COST OF ANY
SUBSTITUTE EQUIPMENT, FACILITIES OR SERVICES, OR CLAIMS OF
YOUR CUSTOMERS FOR SUCH DAMAGES.

Depending on your geographical location, some limitations and exclusions may
not apply.

Unless a specific KODAK warranty is communicated to the purchaser in writing
by a KODAK company, no other warranty or liability exists beyond the
information contained abov e, even t hou gh de fect, damag e or lo ss may be caus ed
by negligence or other acts.

32

How to Obtain Service

T o obtain warranty repair service, contact KODAK service at the phone numbers
listed in Chapter 6, Help and Service.

Regulatory Information

FCC Compliance and Advisory

This device complies with Part 15 of the FCC Rules. Operation is subject to the
following two conditions:1) this device may not cause harmful interference, and

2) this device must accept any interference received, including interference that
may cause undesired operation.

This equipment has been tested and found to comply with the limits for a Class B
digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to
provide reasonable protection against harmful interference in a residential
installation.

This equipment generates, uses, and can radiate radio frequency energy and, if
not installed or used in accordance with the instructions, may cause harmful
interference to radio communications. However, there is no guarantee that
interference will not occur in a particular installation.

If this equipment does cause harmful interference to rad io or television reception,
which can be determined by turning the equipment off and on, the user is
encouraged to try to correct the interference by one or more of the following
measures: 1) reorient or relocate the receiving antenna; 2) increase the separation
between the equipment and the receiver; 3) connect the equipment to an outlet on
a circuit different from that to which the receiver is connected; 4) consult the
dealer or an experienced radio/TV technician for additional suggestions.

Any changes or modifications not expressly approved by the party responsible

for compliance could void the user’s authority to operate the equipment. Where
shielded interface cables have been provided with the product or specified
additional components or accessories elsewhere defined to be used with the
installation of the product, they must be used in order to ensure compliance with
FCC regulati o n .

33

Warranty

Canadian DOC Statement

DOC Class B Compliance—This digital apparatus does not exceed the Class B
limits for radio noise emissions from digital apparatus set out in the radio
interference regulations of the Canadian Department of Communications.

Obervation des normes-Class B—Le présent appareil numérique n’émet pas de
bruits radioélectriques dépassant les limites applicables aux appareils numériques
de la Classe B prescrites dans les règlements sur le brouillage red ioélectrique
édictés par le Ministère des Communications du Canada.

UL Regulatory Statement

For use only with UL listed PC.

34