Ceramashield
nonstick cooking pot
with pouring spout
Tempered glass lid with
integrated strainer/pour
openings
Built-in
lifting
handles
Control
panel
Flip for convenient
roasting rack
2-in-1 reversible steam
basket/roasting rack
PARTS AND FEATURES
CONTROL PANEL FEATURES
Timer adjust
Temperature
adjust select
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Cooking mode/
option select
< and >
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AVAILABLE ACCESSORIES
Stir Tower KST4054 (sold separately)
The Stir Tower works like your own personal sous chef to help keep things moving,
no matter what you are cooking. Specially designed ipping wand and scraping blade
keep food circulating, allowing for even heating and consistent mixing, all at the touch
of a switch.
select
Temperature/
time display
Cooking mode
display
Power on/status
light
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PARTS AND FEATURES | 3
MULTI-COOKER SAFETY
IMPORTANT SAFEGUARDS
When using electrical appliances, basic safety precautions should
always be followed, including the following:
1. Read all instructions.
2. Do not touch hot surfaces. Use potholders or oven mitts when handling
the cooking bowl or lid.
3. To avoid electrical shock do not immerse cord, plugs, or the Multi-Cooker
base in water or other liquid.
4. Close supervision is necessary when any appliance is used by or near
children.
5. Unplug from outlet when not in use and before cleaning. Allow to cool before
putting on or taking off parts.
6. Do not operate any appliance with a damaged cord or plug or after the
appliance malfunctions or has been damaged in any manner. Return
appliance to the nearest Authorized Service Facility for examination, repair,
or adjustment.
7. The use of accessory attachments not recommended by KitchenAid may
cause injuries.
8. Do not use outdoors.
4 | MULTI-COOKER SAFETY
MULTI-COOKER SAFETY
9. Do not let cord hang over edge of table or counter, or touch hot surfaces,
including the top of the Multi-Cooker.
10. Do not place on or near a hot gas or electric burner, or in a heated oven.
11. Extreme caution must be used when moving an appliance containing
hot oil or other hot liquids.
12. Do not use appliance for other than intended use.
13. To disconnect, set all controls to “Off,” then remove plug from wall outlet.
14. Cook only in removable container.
15. Do not ll cooking pot above the Max Fill line.
16. Do not exceed 16 ounces (475 ml) of oil when cooking with the
Multi-Cooker.
17. If control panel is blank during or after a cooking cycle, the Multi-Cooker
may have lost power during the cooking cycle. Check food to be sure it is
cooked to an internal temperature of at least 165°F (74°C).
18. Intended for countertop use only.
19. WARNING: Spilled food can cause serious burns. Keep appliance and cord
away from children. Never drape cord over edge of counter, never use outlet
below counter, and never use with an extension cord.
SAVE THESE INSTRUCTIONS
This product is designed for household use only.
ELECTRICAL REQUIREMENTS
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Voltage: 120 VAC
Frequency: 60 Hz
Wattage: 700 Watts
NOTE: This Multi-Cooker has a 3 prong
grounded plug. To reduce the risk of
electrical shock, this plug will fit in an
outlet only one way. If the plug does
not fit in the outlet, contact a qualified
electrician. Do not modify the plug
in any way.
A short power-supply cord is used to
reduce the risk resulting from it being
grabbed by children, becoming entangled
in, or tripping over a longer cord.
Do not use an extension cord. If the
power supply cord is too short, have a
qualified electrician or technician install
an outlet near the appliance.
MULTI-COOKER SAFETY | 5
COOKING MODES GUIDE
Your Multi-Cooker features over 10 cooking
methods, including a Manual mode, and
4 step-by-step cooking modes, specially
designed for a variety of cooking tasks.
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Refer to the quick guide below for cooking
methods and step-by-step cooking mode options,
or see detailed explanations and tips for each
cooking mode on the following pages.
* “Preheating” will appear in the display until the selected temperature is reached.
PRESET
TEMP*
IN °F (°C)
HIN/AN/AAuto12
MIN. TEMP
SETTING
IN °F (°C)
MAX. TEMP
SETTING
IN °F (°C)
KEEP
WARM
STEP-BY-STEP COOKING MODES
COOKING
MODE
Rice White RiceBrown RiceN/AAuto
SoupSautéBoilSimmerManual
RisottoSautéSimmerN/AManual
YogurtSimmerCultureN/AN/A
STEP 1
METHOD
STEP 2
METHOD
STEP 3
METHOD
KEEP WARM
MAX.
COOK
TIME (HRS.)
6 | COOKING MODES GUIDE
COOKING METHODS
For cooking and food preparation tips, see “Tips for great results” on how to get the
most from each cooking method. Also, refer to the cookbook for special tips and tricks
specially suited to each recipe, or visit www.kitchenaid.com/quickstart.
Sear (430–450°F/221–232°C)
Searing allows you to prepare meats for
stews, soups, and other dishes. It uses high
temperatures to cook the outside surfaces
quickly, trapping avor and juices inside.
Sauté (330–370°F/166–188°C)
Sautéing is ideal for giving meats and
vegetables a fresh, crisp avor and texture.
Use Sauté for creating oriental dishes,
stir-fries, and breakfast foods such as
sausage and scrambled eggs.
Boil/Steam (192–232°F/89–111°C)
Use Boil/Steam to prepare a variety of
foods such as hot cereals, steam shrimp,
or to heat delicate foods such as sh with
indirect heat.
Simmer (185–210°F/85–99°C)
Simmer is great for soups and stews
where gentle cooking helps yield rich,
hearty avors.
SETTING THE TIMER FOR COOKING METHODS
Slow Cook (Low or High)
Slow Cook allows the Multi-Cooker to be
used like a slow cooker, making it ideal for
slow cooking BBQ, chili, and meatballs, to
name just a few.
Keep Warm (165°F/74°C)
Keep Warm mode is designed to keep
foods at serving temperature after cooking
has nished for up to 24 hours. Certain
cooking methods and modes feature an
automatic Keep Warm mode. For other
cooking methods and modes, Keep Warm
can be selected manually.
IMPORTANT: Use Keep Warm only
with fully cooked food. Keep Warm is
intended to keep fully cooked food at
serving temperature.
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1. Press TIMER. The timer display
will begin to blink, showing a
default time of 0:00.
2. Press > to scroll to your desired time.
Press START/ENTER to select.
NOTE: The light on the Start/Enter
button will flash until you press it.
3. When the timer countdown is
complete, the Multi-Cooker will
beep 3 times and the light will
stay on without flashing.
NOTE: The timer will not affect the
cooking method itself. When the timer
countdown is complete, the cooking
method you’ve chosen will continue to
run and the heater will stay on unless
cancelled manually.
4. To clear the timer after a countdown
has already begun, press START/
ENTER.
COOKING METHODS | 7
STEP-BY-STEP COOKING MODES
SETTING THE TIMER FOR STEP-BY-STEP COOKING MODES
Step-by-step cooking modes use multiple cooking methods to cook different kinds of
foods. Use the > key to advance from step to step. If it is necessary to back up a step,
press the < key.
1. Press TIMER. The timer display
will begin to blink, showing a
default time of 0:00.
2. Press > to scroll to your desired time.
Press START/ENTER to select.
NOTE: The light on the Start/Enter
button will flash until you press it.
3. When the timer countdown is
complete, the Multi-Cooker will beep
3 times, and the light will stay on
without flashing.
RICE (WHITE/BROWN)
NOTE: The timer will not affect the
step-by-step cooking mode itself.
When the timer countdown is complete,
the step-by-step cooking mode you’ve
chosen will continue to run and the
heating element will stay on unless
cancelled manually.
4. To clear the timer after a countdown
has already begun, press >, the
program will go on to the next step.
Press < to go back to the previous
step for a second time.
Rice allows you to cook a variety of rice
types, from white rice, brown rice, wild
rice, to sushi rice. Rice mode offers white
and brown rice programs for optimal
results (see table).
1. Add the measured rice and water
to the cooking pot.
NOTE: To reduce the possibility of
boil-overs, rinse dry rice before adding
to pot.
2. Press > to scroll to Rice mode.
Press START/ENTER to select.
RICE TYPE
White (long-grain)1 cup (190g)1 ¾ - 2 cups (415–475 ml)35
White (medium-grain)1 cup (190g)1 ¾ - 2 cups (415-475 ml)35
Brown1 cup (190g)1 ¾ - 2 cups (415-475 ml)55
Sushi/White (short-grain)1 cup (190g)1 ¼ - 1 ½ cups (295- 355 ml)35
* Default time
DRY RICE
CUPS (G)
3. The Multi-Cooker will display For
white, press < and For brown,
press >. Use < or > to select the
desired type of rice, then press
START/ENTER.
4. Once cooking is complete, Rice mode
done, keeping warm will be displayed
and the Multi-Cooker will go into Keep
Warm mode. When in Keep Warm
mode without setting the timer, the
Multi-Cooker will automatically
turn off after 24 hours.
NOTE: Default cook time is for one cup
of dry rice. You can adjust the time based
on the quantity of rice.
WATER
CUPS (ML)
TIME
(MIN.)*
8 | STEP-BY-STEP COOKING MODES
STEP-BY-STEP COOKING MODES
SOUP
Sauté>Boil>Simmer>
Keep Warm
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Soup mode uses multiple preprogrammed
steps for creating soups and stews from
scratch, without the guesswork.
1. Press > to scroll to Soup mode. Press
START/ENTER to select.
2. The Multi-Cooker will preheat to Sauté.
If setting a cooking time, set the timer,
then press START/ENTER to start timer
countdown.
3. Once preheat is complete, add the
starting ingredients.
TIP: If ingredients are added before
Preheat mode is complete, you may
have to press > to manually advance
to the next step.
4. Once sautéing is complete, press the >
button to continue to Boil.
RISOTTO
Sauté>Simmer>Keep Warm
Risotto mode uses multiple preprogrammed
steps to make preparing risotto a snap,
from sautéing the meat or vegetables to
simmering the rice to perfection.
1. Press > to scroll to Risotto mode.
Press START/ENTER to select.
2. The Multi-Cooker will preheat to Sauté.
If setting a cooking time, set the timer,
then press START/ENTER to start timer
countdown.
3. Once preheat is complete, add the
starting ingredients.
TIP: If ingredients are added before
Preheat mode is complete, you may
have to press > to manually advance
to the next step.
5. The Multi-Cooker will cool down to Boil
mode. If setting a boiling time, set the
timer, then press START/ENTER to start
timer countdown.
6. Add remaining ingredients.
7. Once boiling is complete, press the >
button to continue to Simmer.
8. If setting a simmer time, set the timer,
then press START/ENTER to start timer
countdown.
9. Once simmering is complete, press
the > button for Keep Warm mode.
When in Keep Warm mode without
setting the timer, the Multi-Cooker will
automatically turn off after 24 hours.
4. Once sautéing is done, press the >
button to continue to Simmer.
5. The Multi-Cooker will cool down to
Simmer mode. If setting a simmer time,
set the timer, then press START/ENTER
to start timer countdown.
6. Add remaining ingredients.
7. Once simmering is complete, press
the > button for Keep Warm mode.
When in Keep Warm mode without
setting the timer, the Multi-Cooker will
automatically turn off after 24 hours.
STEP-BY-STEP COOKING MODES | 9
STEP-BY-STEP COOKING MODES
YOGURT
Simmer>Culture
4. Once simmering is complete, press the
WARNING
Food Poisoning Hazard
Do not cook any foods, other than
yogurt, using the yogurt mode.
Doing so can result in food
poisoning or sickness.
Yogurt mode works at lower temperatures
than other cooking modes and is designed
for making yogurt only.
Use Yogurt mode to create your own
delicious yogurts at home.
1. Add the ingredients.
2. Press > to scroll to Yogurt mode. Press
START/ENTER to select.
3. The Multi-Cooker will preheat to
Simmer. If setting a cooking time, set
the timer, then press START/ENTER to
start timer countdown.
> button to continue to Culture.
5. The Multi-Cooker will cool down to
Culture mode. If setting a culture time,
set the timer, then press START/ENTER
to start timer countdown.
NOTE: The default simmer temperature
of Yogurt mode (step 1) is designed for
4 cups (0.95L) of milk. Allow about
10 to 12 minutes of heating time
before adding yogurt or commercial
yogurt starter to make yogurt. For
larger or smaller quantities, please
adjust time accordingly and use
a kitchen thermometer to ensure
the milk reaches 185°F (85°C)
before moving on to Culture (step 2).
Manual cooking mode has 6 preset ranges
to allow you to cook like on a regular stove
top: Warm, Low, Med-Lo, Medium, Med-Hi,
and High. Each range is adjustable based
on the chart below.
To select and adjust a Manual mode:
1. Press > to scroll to Manual mode.
Press START/ENTER to select.
2. Medium will appear in the display, with
a temperature of 325°F (163°C).
3. Tap < or > to adjust the temperature
in 5°F (3°C) increments, or press and
hold < or > to jump between Manual
cooking modes.
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MANUAL
COOKING MODE
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PRESET TEMP*
IN °F (°C)
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MAX. TEMP
IN °F (°C)
High415°F (213°C)450°F (232°C)
Medium High375°F (191°C)410°F (210°C)
Medium325°F (163°C)370°F (188°C)
Medium Low250°F (121°C)320°F (160°C)
Low200°F (93°C)245°F (118°C)
Warm165°F (74°C)195°F (91°C)
* “Preheating” will appear in the display until the selected temperature is reached.
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MANUAL COOKING | 11
ADDITIONAL FEATURES
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Saute
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LAST SELECTIONS USED
If the Multi-Cooker remains plugged in, it
will remember the last cooking method or
mode and temperature settings used the
next time it is turned on.
CHANGING BETWEEN FAHRENHEIT AND CELSIUS
To change between degrees Fahrenheit
and degrees Celsius, press and hold the
TEMP button for 3 seconds.
DISPLAY LANGUAGE
12 | ADDITIONAL FEATURES
To adjust the displayed language:
1. Scroll to Settings, and press START/
ENTER. Display shows Language Selection.
2. Press < or > to switch between English,
French, or Spanish.
3. Press START/ENTER to select and
save setting.
USING THE MULTI-COOKER
BEFORE FIRST USE
1. Place the Multi-Cooker on a dry, flat, level
surface such as a countertop or table.
2. Be sure the sides and back of the
Multi-Cooker are at least 4" (10 cm) away
from any walls, cabinets, or objects on the
counter or table. Allow room above the
Multi-Cooker to remove the lid and avoid
steam buildup on cabinets.
3. Remove all packaging materials,
if present.
4. Wash lid and cooking pot in hot,
sudsy water. Dry thoroughly.
SETTING UP THE MULTI-COOKER
4"
(10 cm)
4"4"
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4"
4"
(10 cm)
4"
(10 cm)
4"
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Insert the cooking pot into the
1
Multi-Cooker.
Plug into a grounded 3 prong outlet.
2
The Multi-Cooker is now ready to use.
USING THE MULTI-COOKER | 13
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Set Tim
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USING THE MULTI-COOKER
OPERATING THE MULTI-COOKER
Press POWER/CANCEL.
1
2
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Sauté
Use the < or > to scroll to the
desired cooking method or mode.
The default cooking temperature
will be displayed.
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Sauté
Press START/ENTER to select the
cooking method or mode. The
3
displayed temperature will change
as the Multi-Cooker preheats.
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Sauté
To set the cook timer, if desired, press
TIMER, then use the < > buttons to
increase or decrease the cook time.
5
Press START/ENTER to start the timer
countdown.
14 | USING THE MULTI-COOKER
To adjust the temperature, if desired,
press the TEMP button, then press
< or > to decrease or increase the
4
temperature. Press START/ENTER to
confirm. See “Cooking modes guide”
for options.
Place ingredients in the cooking pot.
6
ear
USING THE MULTI-COOKER
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Keep W
If using the timer, the Multi-Cooker
Cover with lid. Rotate lid so pouring
opening is covered to help keep
7
foods moist.
If using a Cooking Method: The Multi-Cooker will shut off automatically after the
default Max. cook time for the selected cooking method (see “Cooking Methods” chart
in the “Cooking modes guide” section).
If using a Step-by-step Cooking Mode: The Multi-Cooker will not shut off
automatically after the last step completes. To turn the Multi-Cooker off, press
and hold the POWER/CANCEL button for three seconds.
To use Keep Warm, turn it on manually. For Slow Cook High, Slow Cook Low, and Rice,
if Auto Keep Warm is set to ON, the Multi-Cooker will automatically change to Keep
Warm mode for up to 24 hours.
will beep 3 times when the countdown
reaches 00:00. Press START/ENTER
8
to clear the timer; the temperature
will display and the selected cooking
method or mode will continue.
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WHEN COOKING IS COMPLETE
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Use pot holders or oven mitts when
removing the cooking pot from the
1
base and when pouring contents.
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Set Tim
To turn the Multi-Cooker off, press
and hold the POWER/CANCEL
2
button for three seconds.
USING THE MULTI-COOKER | 15
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USING THE MULTI-COOKER
ROASTING WITH THE ROASTING RACK
The Multi-Cooker includes a combination steam basket and roasting rack for
multilevel cooking.
NOTE: Steam basket/roasting rack cannot be used with the optional Stir
Tower accessory.
Lower steam basket/roasting rack into
1
cooking pot, as shown.
2
STEAMING WITH THE STEAM BASKET
Add water to the bottom of the
cooking pot. For best results, do not
1
exceed approx. 18 oz./0.5 L.
2
Place ingredients to be roasted on
rack. Cover with lid.
Lower steam basket/roasting rack
into cooking pot as shown and place
ingredients to be steamed in basket.
Cover with lid. When cooking has
finished, remove food with a spoon
or tongs.
16 | USING THE MULTI-COOKER
TIPS FOR GREAT RESULTS
COOKING TIPS
Refer to the following tips for getting the most out of the different cooking modes.
Searing and sautéing:
• For best browning results, pat exterior
surfaces of meat dry with paper towels
before sautéing or searing.
• It’s important not to overcrowd the
cooking pot when browning meat for a
recipe. Brown 0.5 lbs (227 g) or less at
a time for the best results and to avoid
steaming the meat.
• If using oil or butter for sautéing, add it
after preheating the Multi-Cooker.
• To easily drain grease after searing
or sautéing food, place the lid on the
cooking pot in the drain position and
hold it securely with hot pads while
pouring grease into a heat-resistant
container.
• When sautéing vegetables such as
carrots, celery, onions, and garlic, add
larger cut ingredients rst and cook for
several minutes before adding smaller
cut foods such as minced garlic. This
ensures all of the vegetables are evenly
cooked and the garlic does not burn.
Steaming:
• It is not necessary to allow the unit to
preheat when steaming foods; simply
add water, place food on the steaming
rack, and set the Multi-Cooker to Steam.
At the end of the preheat time, press the
START button.
• Foods will steam faster if cooked in a
single layer. Larger amounts of food may
need to be repositioned midway through
the cooking time for even results.
• Foods that have been cut or trimmed
into pieces approximately the same size
will cook more evenly.
• Make sure the lid covers the cooking pot
spout to trap steam for optimal cooking
performance.
• Remove the lid slowly during steaming.
Rice:
• It is important to measure rice and
water accurately before cooking for best
results.
• Some varieties of rice are washed/rinsed
prior to cooking. U.S. varieties generally
are not, as they have been enriched
with vitamins and minerals. Rinsing
these types of rice removes the added
nutrients. If washing rice before cooking,
be sure to measure it before washing,
not after, and try to drain as much water
away as possible before adding the
amount needed for cooking.
• After adding rice and water to the
Multi-Cooker pot, spread the rice into
an even layer on the bottom for the best
cooking results. Do not remove the lid
during cooking.
• Make sure the lid covers the cooking
pot spout to trap steam for optimal rice
cooking performance.
• Most types of rice will be slightly
undercooked at the end of the Rice
cooking cycle. Allowing the cooked rice
to rest in the cooking pot with the lid on
for 5 to 10 minutes will allow the last bit
of moisture to be absorbed.
• Oil, butter, salt, and other seasonings
can all be added if desired. Stir in prior
to starting the Rice cooking cycle.
Liquids other than water can also be
used to add avor. Try substituting
sh, poultry, vegetable, or meat stocks
or broths.
• Chopped fresh herbs can be stirred into
cooked rice at the end of the cooking
cycle before allowing the rice to rest.
Soup:
• Follow the cooking tips for “Searing and
sautéing” when using this part of the
Soup cooking cycle.
• The bits of cooked-on foods on the
bottom of the cooking pot after
browning contain lots of avor. Add
some of the liquid from your recipe and
scrape them up with a wooden spoon
to add depth and more intense avor to
your soup.
• Cutting foods into pieces approximately
the same size will ensure the most even
cooking results.
TIPS FOR GREAT RESULTS | 17
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TIPS FOR GREAT RESULTS
• It is not necessary to thaw frozen
vegetables prior to adding to a soup for
cooking, but the cooking time may need
to be lengthened. Frozen meats should
be thawed before cooking with the
Soup cycle to be sure they are properly
cooked through.
• It’s best to add dairy ingredients such as
cream, milk, or cheeses near the end of
cooking to prevent separation.
Risotto:
• In general, the rice for risotto should
be sautéed in some type of fat prior to
adding any of the liquids in the recipe.
Allow the Multi-Cooker to preheat in
the Sauté stage, and then add butter
or oil as outlined in your recipe. Add
the amount of rice specied in the
recipe and stir it occasionally for several
minutes or until the outer edges of the
rice grains are semi-transparent but the
interior is still white. Other ingredients
that need to be sautéed such as onions,
garlic, or other vegetables can also be
added and cooked during this step.
• If your recipe calls for wine, add it before
adding the other liquids. This allows the
avor of the wine to be absorbed into
the rice.
• Heat the liquids for your risotto recipe
on the stove or in the microwave until
very hot, generally just below the boiling
point.
• Add hot liquids to the rice in 1-cup
increments and stir constantly until
almost all of the liquid has been
absorbed before adding more.
• It is best to add cheese, herbs or other
delicate ingredients during the last few
minutes of cooking.
• To prevent overcooking and keep the
texture of the risotto creamy, remove the
cooking pot from the multi-cooker base
after your recipe is nished if not serving
immediately.
Slow Cooking:
• As a general rule for using your favorite
recipes in the Multi-Cooker, increase
the amounts of herbs and seasonings to
offset the effect of longer cooking times.
• Do not use frozen, uncooked meat in
the Multi-Cooker. Always thaw meats
prior to slow cooking. The size you cut
food into can affect its taste and texture.
To assure uniformity of cooking, cut
vegetables of similar density, such as
potatoes, carrots, and parsnips, into
similar-sized pieces. In general, dense
vegetables should be slightly smaller
than more tender vegetables.
• Cutting meats into large pieces allows
longer cooking times and avoids
overcooking.
• Some foods are not suited for extended
cooking. Pasta, seafood, milk, cream,
or sour cream should be added 2 hours
before serving.
• Add garnishes, fresh herbs, and quickcooking vegetables toward the end of
the cooking cycle. For example, you can
add peas, corn, and freshly sliced squash
in the last 10 to 20 minutes.
Yogurt:
• Yogurt can be made from whole,
reduced fat, or fat-free milk. Whole
or 2% milk will result in yogurt with
a thicker texture.
• For best results, refrigerate yogurt
before straining whey through
cheesecloth for a thicker texture.
• Once you start making your own yogurt,
you can use some of the previous batch
to make the next one. Only do this 2-3
times before starting with fresh.
Manual:
• When heating a large amount of water
for cooking pasta or other foods, use
Manual mode at the highest temperature
setting (450°F/232°C). Note that the
display will likely continue to scroll
“preheating” even after the water has
reached a full rolling boil, as the unit is
sensing the water temperature.
18 | TIPS FOR GREAT RESULTS
CARE AND CLEANING
CLEANING THE MULTI-COOKER AND ACCESSORIES
Unplug your Multi-Cooker from the
outlet before cleaning.
• Allow Multi-Cooker and accessories
to cool completely before cleaning.
• Do not use abrasive cleaners or metal
scouring pads. They could scratch
the surface.
• Wipe the outside of the Multi-Cooker
with a clean, damp cloth and dry
thoroughly. A nonabrasive liquid cleaner
may be used for stubborn stains.
• The ceramic nonstick coating of the
multi-cooker pot is scratch-resistant.
However, dropping or hard impacts
can chip or crack the ceramic coating.
FOR DETAILED INFORMATION ON CLEANING THE MULTI-COOKER
Visit kitchenaid.com for additional instructions with videos, inspiring recipes, and tips on
how to use your Multi-Cooker.
• The pot of the Multi-Cooker has a
nonstick coating for easy cleaning.
Repeated washing in the dishwasher
can reduce the effectiveness of the
nonstick coating.
NOTE: The lid and pot are dishwasher
durable, but hand washing in hot, soapy
water is recommended to maximize the
life of the nonstick coating.
Any other servicing should be performed
by an authorized service representative.
This product is designed for household
use only.
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CARE AND CLEANING | 19
TROUBLESHOOTING
If your Multi-Cooker malfunctions or fails
to operate:
1. Is the Multi-Cooker plugged into
a grounded 3 prong outlet?
• Plug the Multi-Cooker into a grounded
3 prong outlet.
2. Is the fuse in the circuit to the
Multi-Cooker in working order?
• If you have a circuit breaker box, make
sure the circuit is closed. Try unplugging
the Multi-Cooker, then plugging it
back in.
3. Multi-Cooker turned off on its own.
• The Multi-Cooker has an auto shutoff
feature. Depending on the cooking
method, the Multi-Cooker will
automatically shut off after 12 hours
(24 hours when in Keep Warm mode).
If the problem cannot be corrected:
See the “Warranty and service” section.
Do not return the Multi-Cooker to
the retailer; retailers do not provide service.
20 | TROUBLESHOOTING
WARRANTY AND SERVICE
KITCHENAID MULTI-COOKER WARRANTY FOR
THE 50 UNITED STATES, THE DISTRICT OF COLUMBIA,
PUERTO RICO, AND CANADA
This warranty extends to the purchaser and any succeeding owner for Multi-Cookers
operated in the 50 United States, the District of Columbia, Puerto Rico,
and Canada.
Length of Warranty:One Year Full Warranty from date of purchase.
KitchenAid Will Pay
for Your Choice of:
KitchenAid Will
Not Pay for:
DISCLAIMER OF IMPLIED WARRANTIES; LIMITATION OF REMEDIES
IMPLIED WARRANTIES, INCLUDING TO THE EXTENT APPLICABLE WARRANTIES
OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, ARE EXCLUDED
TO THE EXTENT LEGALLY PERMISSIBLE. ANY IMPLIED WARRANTIES THAT MAY
BE IMPOSED BY LAW ARE LIMITED TO ONE YEAR, OR THE SHORTEST PERIOD
ALLOWED BY LAW. SOME STATES AND PROVINCES DO NOT ALLOW LIMITATIONS
OR EXCLUSIONS ON HOW LONG AN IMPLIED WARRANTY OF MERCHANTABILITY
OR FITNESS LASTS, SO THE ABOVE LIMITATIONS OR EXCLUSIONS MAY NOT APPLY
TO YOU.
IF THIS PRODUCT FAILS TO WORK AS WARRANTED, CUSTOMER’S SOLE AND
EXCLUSIVE REMEDY SHALL BE REPAIR OR REPLACEMENT ACCORDING TO THE
TERMS OF THIS LIMITED WARRANTY. KITCHENAID AND KITCHENAID CANADA
DO NOT ASSUME ANY RESPONSIBILITY FOR INCIDENTAL OR CONSEQUENTIAL
DAMAGES. This warranty gives you specic legal rights and you may also have other
rights which vary from state to state or province to province.
Hassle-Free Replacement of your Multi-Cooker.
See the next page for details on how to arrange
for service, or call the Customer eXperience Center
toll-free at 1-800-541-6390.
OR
The replacement parts and repair labor costs to
correct defects in materials and workmanship.
Service must be provided by an Authorized
KitchenAid Service Center.
A. Repairs when your Multi-Cooker is used
in other than normal single family home use.
B. Damage resulting from accident, alteration,
misuse or abuse.
C. Any shipping or handling costs to deliver
your Multi-Cooker to an Authorized
Service Center.
D. Replacement parts or repair labor costs for
Multi-Cookers operated outside the
50 United States, District of Columbia,
Puerto Rico, and Canada.
ENGLISH
WARRANTY AND SERVICE | 21
WARRANTY AND SERVICE
HASSLE-FREE REPLACEMENT WARRANTY – 50 UNITED STATES,
DISTRICT OF COLUMBIA, AND PUERTO RICO
We’re so condent the quality of our
products meets the exacting standards
of KitchenAid that, if your Multi-Cooker
should fail within the rst year of
ownership, KitchenAid will arrange
to deliver an identical or comparable
replacement to your door free of charge
and arrange to have your original
Multi-Cooker returned to us. Your
replacement unit will also be covered
by our one year limited warranty.
If your Multi-Cooker should fail within the
rst year of ownership, simply call our
toll-free Customer eXperience Center at
1-800-541-6390 Monday through Friday.
Please have your original sales receipt
available when you call. Proof of purchase
will be required to initiate the claim. Give
the consultant your complete shipping
address. (No P.O. Box numbers, please.)
When you receive your replacement
Multi-Cooker, use the carton, packing
materials, and prepaid shipping label to
pack up your original Multi-Cooker and
send it back to KitchenAid.
HASSLE-FREE REPLACEMENT WARRANTY – CANADA
We’re so condent the quality of our
products meets the exacting standards
of the KitchenAid brand that, if your
Multi-Cooker should fail within the rst
year of ownership, we will replace
your Multi-Cooker with an identical
or comparable replacement. Your
replacement unit will also be covered
by our one year limited warranty.
If your Multi-Cooker should fail within
the rst year of ownership, simply call our
toll-free Customer eXperience Center
at 1-800-807-6777 Monday through Friday.
Please have your original sales receipt
available when you call. Proof of purchase
will be required to initiate the claim.
Give the consultant your complete
shipping address.
When you receive your replacement
Multi-Cooker, use the carton, packing
materials, and prepaid shipping label
to pack up your original Multi-Cooker
and send it back to KitchenAid.
ARRANGING FOR SERVICE AFTER THE WARRANTY EXPIRES,
OR ORDERING ACCESSORIES AND REPLACEMENT PARTS
In the United States and Puerto Rico:
For service information, or to order
accessories or replacement parts, call
toll-free at 1-800-541-6390 or write to:
Customer eXperience Center,
KitchenAid Small Appliances,
P.O. Box 218, St. Joseph, MI 49085-0218