KitchenAid KMBD104GSS00, KMBD104GSS0 Owner’s Manual

MICROWAVE DRAWER

Use and Care Guide

For questions about features, operation/performance, parts, accessories or service, call: 1-800-422-1230 or

In Canada, call 1-800-807-6777 or visit our website at www.kitchenaid.ca.

visit our website at www.kitchenaid.com.

FOUR À MICRO-ONDES ENCASTRÉ

Guide d’utilisation et d’entretien

Pour des questions à propos des caractéristiques, du fonctionnement/rendement, des pièces, des accessoires ou du service,

Au Canada, pour assistance, installation ou service, composer le 1800 807-6777 ou visiter notre site Web au www.kitchenaid.ca.

composez le : 1800 422-1230 ou visiter notre site internet sur www.kitchenaid.com.

W11103355A
TINSKB238MRR0

TABLE OF CONTENTS TABLE DES MATIÈRES

MICROWAVE DRAWER SAFETY ..................................................3

Precautions to Avoid Possible Exposure to

Excessive Microwave Energy ......................................................4

Electrical Requirements ...............................................................5

PARTS AND FEATURES ................................................................5

MICROWAVE DRAWER CONTROLS ...........................................6

Display ..........................................................................................6

Before First Use............................................................................6

Clock ............................................................................................6

Start ..............................................................................................6

Add 1 Min .....................................................................................6

Stop/Clear ....................................................................................6

Open/Close ..................................................................................6

Timer .............................................................................................6

Control Lock .................................................................................6

Setup ...........................................................................................6

Tones ............................................................................................7

Demo Mode ..................................................................................7

Help ..............................................................................................7

MICROWAVE DRAWER USE .........................................................7

Food Characteristics ....................................................................7

Cooking Guidelines ......................................................................8

Cookware and Dinnerware...........................................................8

Aluminum Foil and Metal .............................................................8

Microwave Cooking Power ..........................................................9

Manual Cooking ...........................................................................9

Cooking in Stages ........................................................................9

Auto Start .....................................................................................9

Doneness Adjustment ................................................................10

Reheat (non-sensor) ...................................................................10

Beverage Center ........................................................................10

Defrost ........................................................................................10

Keep Warm .................................................................................11

Melt/Soften/Warm ......................................................................11

Sensor Cooking Information ......................................................12

Sensor Reheat ............................................................................12

Sensor Popcorn .........................................................................12

Sensor Cook...............................................................................13

MICROWAVE DRAWER CARE ....................................................14

General Cleaning ........................................................................14

TROUBLESHOOTING ..................................................................15

ASSISTANCE OR SERVICE .........................................................16

In the U.S.A. ...............................................................................16

In Canada ...................................................................................16

WARRANTY ..................................................................................17

SÉCURITÉ DU TIROIR À MICRO-ONDES .................................18

Précautions contre le risque d’exposition

excessive à l’énergie des micro-ondes ......................................20

Spécications électriques ..........................................................21

PIÈCES ET CARACTÉRISTIQUES ..............................................22

COMMANDES DU TIROIR À MICRO-ONDES ...........................23

Afchage ....................................................................................23

Avant la première utilisation .......................................................23

Horloge .......................................................................................23

Mise en marche ..........................................................................23

Ajouter 1 minute .........................................................................23

Arrêt/effacement .........................................................................23

Ouvrir/fermer ..............................................................................23

Minuterie .....................................................................................23

Verrouillage des commandes .....................................................24

Réglage .....................................................................................24

Signaux sonores .........................................................................24

Mode de démonstration .............................................................24

Aide ............................................................................................24

UTILISATION DU TIROIR À MICRO-ONDES .............................24

Caractéristiques des aliments ....................................................25

Guide de cuisson .......................................................................25

Ustensiles de cuisson et vaisselle .............................................25

Papier d’aluminium et métal ......................................................26

Puissance de cuisson aux micro-ondes ....................................26

Cuisson manuelle .......................................................................27

Cuisson par étapes ....................................................................27

Mise en marche automatique ....................................................27

Réglage du degré de cuisson ....................................................27

Réchauffage (sans détection) ....................................................27

Centre de boissons ....................................................................28

Décongeler .................................................................................28

Maintien au chaud ......................................................................29

Faire fondre/ramollir/faire chauffer .............................................29

Renseignement sur la cuisson par détection ............................30

Réchauffage avec détection ......................................................30

Maïs éclaté avec détection ........................................................30

Cuisson par détection ................................................................31

ENTRETIEN DU TIROIR À MICRO-ONDES ...............................32

Nettoyage général ......................................................................32

DÉPANNAGE .................................................................................33

ASSISTANCE OU DÉPANNAGE ..................................................34

Aux É.-U. ....................................................................................34

Au Canada ..................................................................................34

GARANTIE .....................................................................................35

2

MICROWAVE DRAWER SAFETY

BUILT-IN MICROWAVE OVEN SAFETY

You can be killed or seriously injured if you don't immediately

You

can be killed or seriously injured if you don't

follow

All safety messages will tell you what the potential hazard is, tell you how to reduce the chance of injury, and tell you what can
happen if the instructions are not followed.

Your safety and the safety of others are very important.

We have provided many important safety messages in this manual and on your appliance. Always read and obey all safety
messages.

This is the safety alert symbol.

This symbol alerts you to potential hazards that can kill or hurt you and others.

All safety messages will follow the safety alert symbol and either the word “DANGER” or “WARNING.”

These words mean:

follow instructions.

instructions.

DANGER

WARNING

We have provided many important safety messages in this manual and on your appliance. Always read and obey all safety
messages.

All safety messages will tell you what the potential hazard is, tell you how to reduce the chance of injury, and tell you what can
happen if the instructions are not followed.

This is the safety alert symbol.

This symbol alerts you to potential hazards that can kill or hurt you and others.

All safety messages will follow the safety alert symbol and either the word “DANGER” or “WARNING.”

These words mean:

You can be killed or seriously injured if you don't immediately

DANGER

WARNING

follow instructions.

You

can be killed or seriously injured if you don't

instructions.

IMPORTANT SAFETY INSTRUCTIONS

When using electrical appliances basic safety precautions should be followed, including the following:

Your safety and the safety of others are very important.

WARNING: To reduce the risk of burns, electric

shock, fire, injury to persons, or exposure to excessive
microwave energy:

Read all instructions before using the microwave oven.

Read and follow the specific “PRECAUTIONS TO
AVOID POSSIBLE EXPOSURE TO EXCESSIVE

MICROWAVE ENERGY” found on page 4.

The microwave oven must be grounded. Connect only
to properly grounded outlet. See “GROUNDING
INSTRUCTIONS” found on page 5 and in the

provided Installation Instructions.

Install or locate the microwave oven only in

accordance with the provided Installation Instructions.

Some products such as whole eggs in the shell and

sealed containers – for example, closed glass jars –
are able to explode and should not be heated in the
microwave oven.

Use the microwave oven only for its intended use as
described in this manual. Do not use corrosive
chemicals or vapors in the microwave oven. This type
of oven is specifically designed to heat, cook, or dry

food. It is not designed for industrial or laboratory use.

As with any appliance, close supervision is necessary

when used by children.
Do not operate the microwave oven if it has a

damaged cord or plug, if it is not working properly, or
if it has been damaged or dropped.

■ The microwave oven should be serviced only by

qualified service personnel. Call an authorized service
company for examination, repair, or adjustment.

■ See door surface cleaning instructions in the

“Microwave Oven Care” section.

■ To reduce the risk of fire in the oven cavity:

– Do not overcook food. Carefully attend the microwave oven

when paper, plastic, or other combustible materials are placed
inside the oven to facilitate cooking.

– Remove wire twist-ties from paper or plastic bags before

placing bags in oven.

– If materials inside the oven ignite, keep oven door closed, turn

oven off, and disconnect the power cord, or shut off power at
the fuse or circuit breaker panel.

– Do not use the cavity for storage purposes. Do not leave

paper products, cooking utensils, or food in the cavity when
not in use.

■ Liquids, such as water, coffee, or tea are able to be overheated

beyond the boiling point without appearing to be boiling. Visible
bubbling or boiling when the container is removed from the
microwave oven is not always present. THIS COULD RESULT
IN VERY HOT LIQUIDS SUDDENLY BOILING OVER WHEN
THE CONTAINER IS DISTURBED OR A SPOON OR OTHER
UTENSIL IS INSERTED INTO THE LIQUID.

To reduce the risk of injury to persons:
– Do not overheat the liquid.
– Stir the liquid both before and halfway through heating it.
– Do not use straight-sided containers with narrow necks.
– After heating, allow the container to stand in the microwave

oven for a short time before removing the container.

– Use extreme care when inserting a spoon or other utensil into

the container.

■ Oversized foods or oversized metal utensils should not be

inserted in the microwave oven as they may create a fire or risk
of electric shock.

■ Do not clean with metal scouring pads. Pieces can burn off the

pad and touch electrical parts involving a risk of electric shock.

follow

SAVE THESE INSTRUCTIONS

3

IMPORTANT SAFETY INSTRUCTIONS

Do not use paper products when appliance is operated in

combination or grill mode (on models with such features).

Do not store any materials, other than manufacturer’s

recommended accessories, in this oven when not in use.

Do not store anything directly on top of the microwave oven

when the microwave oven is in operation.

Do not cover or block any openings on the microwave

oven.

Do not store this microwave oven outdoors. Do not use the
microwave oven near water - for example, near a kitchen
sink, in a wet basement, or near a swimming pool, or

similar locations.
Do not immerse cord or plug in water.
Keep cord away from heated surfaces.
Do not let cord hang over edge of table or counter.
Do not mount over a sink.

Do not cover any part of the oven with metal foil. This will

cause overheating of the oven.

SAVE THESE INSTRUCTIONS

PRECAUTIONS TO AVOID POSSIBLE EXPOSURE TO

EXCESSIVE MICROWAVE ENERGY

(a) Do not attempt to operate this oven with the door open

since open-door operation can result in harmful exposure
to microwave energy. It is important not to defeat or
tamper with the safety interlocks.

(b) Do not place any object between the oven front face and

the door or allow soil or cleaner residue to accumulate on
sealing surfaces.

(c) Do not operate the oven if it is damaged. It is particularly

important that the oven door close properly and that
there is no damage to the:

(1) Door (bent),
(2) Hinges and latches (broken or loosened),
(3) Door seals and sealing surfaces.

(d) The oven should not be adjusted or repaired by anyone

except properly qualied service personnel.

State of California Proposition 65 Warnings:
WARNING: This product contains one or more chemicals known to the State of California to cause cancer.
WARNING: This product contains one or more chemicals known to the State of California to cause birth defects or other

reproductive harm.

4

Electrical Requirements

A

B

H

C

D

E

G

F

I

Observe all governing codes and ordinances.

Required:

■ A 120-volt, 60 Hz, AC-only, 15- or 20-amp electrical supply

with a fuse or circuit breaker.

Recommended:

■ A time-delay fuse or time-delay circuit breaker

■ A separate circuit serving only this microwave drawer

GROUNDING INSTRUCTIONS

■

For all cord connected appliances:

The microwave oven must be grounded. In the event of
an electrical short circuit, grounding reduces the risk of
electric shock by providing an escape wire for the electric
current. The microwave oven is equipped with a cord
having a grounding wire with a grounding plug. The plug
must be plugged into an outlet that is properly installed
and grounded.

WARNING: Improper use of the grounding plug can

result in a risk of electric shock. Consult a qualified
electrician or serviceman if the grounding instructions are
not completely understood, or if doubt exists as to whether
the microwave oven is properly grounded.

Do not use an extension cord. If the power supply cord is
too short, have a qualified electrician or serviceman install
an outlet near the microwave oven. A short power supply
cord is provided to reduce the risks resulting from becoming
entangled in or tripping over a longer cord.

SAVE THESE INSTRUCTIONS

This device complies with Part 18 of the FCC Rules.

This device complies with Industry Canada ICES-001.

PARTS AND FEATURES

This manual may cover several different models. The model you have purchased may have some or all of the features shown here. The
appearance of your particular model may differ slightly from the illustrations in this manual.

A. Microwave inlet cover — DO NOT REMOVE
B. Control Panel
C. OPEN and CLOSE controls
D. Name plate: open the microwave drawer fully.

The label is beyond the back wall of the
microwave cavity facing up from the at surface.

E. Microwave drawer sealing surfaces
F. Microwave drawer light
G. Microwave drawer guides
H. Vent
I. Cooking Guide label

5

MICROWAVE DRAWER CONTROLS

This manual may cover several different models. The model you have purchased may have some or all of the features shown here. The
appearance of your particular model may differ slightly from the illustrations in this manual.

Display

When the microwave drawer is in use, the display shows cooking
power, quantities, weights, and/or prompts. When it is not in use,
the display shows the time of day.

Before First Use

When the microwave drawer is rst plugged in, the message
“Enjoy your microwave touch clear and touch clock” will scroll in
the display. You will need to clear the message to set the clock.

Clear display:

1. Touch STOP/CLEAR.
If the prompt “Enjoy your microwave touch clear and touch clock”

appears at any other time, a power failure has occurred. Clear the
display, and reset the clock.

NOTE: The microwave drawer can be programmed with the
drawer open except when using Start/Add 1 Min.

Clock

This is a standard 12-hour clock (12:00-11:59).

To Set Clock:

1. Touch TIMER/CLOCK, then number pad 2.

2. Enter time in hours and minutes.

3. Touch TIMER/CLOCK again to complete the setting.

Start

The Start control (Start/Add 1 Min) begins any cooking function.
If cooking is interrupted, touching START will resume the preset
non-sensor function.

NOTE: To avoid unintentional operation of the microwave drawer,
the Start control will work only if a cooking cycle has ended, the
drawer has been closed or Stop has been touched within the last
3 minutes.

Add 1 Min

The Add 1 Min control (Start/Add 1 Min) starts the microwave
drawer at 100% power for 1 minute. Each additional touch of the
control will add 1 minute of cook time.

Cook time may be added in 1-minute increments to a cooking
cycle at the current power level by touching ADD 1 MIN during
the cycle. The Add 1 Min function cannot be used during Reheat,
Defrost, or any sensor cycles.

NOTE: To avoid unintentional operation of the microwave drawer,
the Add 1 Min control will work only if a cooking cycle has ended,
the drawer has been closed, or Stop has been touched within the
past 3 minutes.

Stop/Clear

The Stop control (Stop/Clear) clears any incorrect command,
pauses cooking, and cancels most functions with one touch of
the control. Touch STOP twice to cancel a running cooking cycle.

The microwave drawer will also turn off when the drawer is opened.
Close the drawer, and touch START to resume the non-sensor cycle.

Open/Close

To open the microwave drawer, gently pull on the drawer so that
the drawer opens automatically. To close the microwave drawer,
push the drawer with light pressure so that the drawer closes
automatically. In the event the drawer stops in the middle, open
or close the drawer manually to full open or close position by
gently pulling or pushing with even pressure near the middle of the
drawer.

If you wish to use key operation to open/close the microwave
drawer, touch the OPEN or CLOSE pad on the control panel to
open or close the drawer.

When opening or closing the drawer quickly, food in the microwave
drawer may be spilled. To clean, refer to the “General Cleaning”
section in “Microwave Drawer Care”.

Timer

The Timer can be set in minutes and seconds, and counts down
the set time.

NOTE: The Timer does not start or stop the microwave drawer.
To Set Timer:

1. Touch TIMER/CLOCK, then number pad 1.

2. Enter time in minutes and seconds.

3. Touch TIMER/CLOCK again to start Timer.

Timer may be canceled at any time by touching STOP/CLEAR.

Control Lock

The Control Lock shuts down the control panel pads to avoid
unintended operation of the microwave drawer. When the control
is locked, only the Control Lock control will function.

To Lock/Unlock Control: Touch and hold CONTROL LOCK for
3 seconds. The display will indicate the lock status.

Setup

The Setup control (Setup/Help) provides access to the following
settings:

■ Tones: Sound off or on. See the “Tones” section.

■ Reminder tones: Reminder signal off or on. See the “Tones”

section.

■ Auto start: See the “Auto Start” section.

■ Demo Mode: Demo Mode on or off. See the “Demo Mode”

section.

6

Tones

End of Cycle Tones

Tones sound at the end of any cooking cycle unless turned off.

To Turn Off/On Sound: Touch SETUP twice, then touch START.

Reminder Tones

Tones sound every 10 seconds for 1 minute, then every three
minutes up to 1 hour. Touch STOP to stop the tones.

To Turn Off/On Reminder: Touch SETUP three times, then touch
START.

MICROWAVE DRAWER USE

A magnetron in the microwave drawer produces microwaves
which reect off the metal oor, walls, and ceiling and pass
through the turntable and appropriate cookware to the food.
Microwaves are attracted to and absorbed by fat, sugar, and
water molecules in the food, causing them to move, producing
friction and heat, which cooks the food.

■ To avoid damage to the microwave drawer, do not lean on or

allow children to swing on the microwave drawer door.

■ To avoid damage to the microwave drawer, do not operate

microwave drawer when it is empty.

■ Clothes, owers, fruit, herbs, wood, gourds, paper, including

brown paper bags and newspaper, should not be dried in
microwave drawer.

■ The vent under the drawer must not be blocked. During

microwaving, steam may come out of the right side of
the vent.

■ It is normal for the exterior of the microwave drawer to be

warm to the touch when cooking or reheating.

■ Parafn wax will not melt in the microwave drawer because it

does not absorb microwaves.

■ Use oven mitts or pot holders when removing containers from

microwave drawer.

■ Keep the microwave inlet cover clean: food residue can

cause arcing and/or res (see the “Microwave Drawer Cavity”
section in “Microwave Drawer Care”).

■ Baby bottles and baby food jars should not be heated in

microwave drawer. Transfer baby food to a small microwave­safe dish and heat, stirring often.

■ Pierce skins of potatoes, apples, squash, hot dogs, and

sausages so that steam escapes while cooking.

■ Do not overcook potatoes. At the end of the recommended

cook time, potatoes should be slightly rm. Let potatoes
stand for 5 minutes to nish cooking.

■ Do not cook or reheat whole eggs inside the shell. Steam

buildup in whole eggs may cause them to burst, requiring
signicant cleanup of microwave drawer. Cover poached eggs
and allow a standing time.

Demo Mode

The Demo Mode is ideal for learning how to use the microwave
drawer. When Demo Mode is active, functions can be entered,
with real displays and tones, without actually turning on the
microwave generator (magnetron). While functions are operating
in Demo Mode, the light comes on, and the display counts down
the time quickly.

To activate Demo Mode: Touch SETUP ve times, then touch
and hold START for 3 seconds.

To deactivate Demo Mode: Touch SETUP ve times, then touch
START.

Help

Tips are available for all automatic functions. To view tips, touch
HELP (Setup/Help) while “HELP” is lit in the display.

Food Characteristics

When microwave cooking, the amount, size and shape, starting
temperature, composition and density of the food affect cooking
results.

Amount of Food

The more food heated at once, the longer the cook time needed.
Check for doneness and add small increments of time if
necessary.

Size and Shape

Smaller pieces of food will cook more quickly than larger pieces,
and uniformly shaped foods cook more evenly than irregularly
shaped food.

Starting Temperature

Room temperature foods will heat faster than refrigerated foods,
and refrigerated foods will heat faster than frozen foods.

Composition and Density

Foods high in fat and sugar will reach a higher temperature, and
will heat faster than other foods. Heavy, dense foods, such as
meat and potatoes, require a longer cooking time than the same
size of a light, porous food, such as cake.

7

Cooking Guidelines

Cooking Time

Monitor the cooking time. Cook for the shortest amount of time
indicated and add more as needed. Food severely overcooked
can smoke or ignite.

To test for doneness, insert a thermometer in a thick or dense
area away from fat or bone. Do not leave the thermometer in the
food during cooking, unless it is approved for microwave use.

Use the following chart when checking for doneness:

FOOD

Fish 145°F (63°C)
Pork

Ground beef/veal/lamb
Egg dishes

Leftovers
Refrigerated deli and carry-out

“fresh” food
Whole, pieces, and ground

turkey/chicken/duck

Covering

Covering food helps retain moisture, shorten cook time, and
reduce spattering. Use the lid supplied with cookware. If a lid is
not available, wax paper, paper towels, or plastic wrap approved
for microwave drawers may be used. Plastic wrap should be
turned back at one corner to provide an opening to vent steam.
Condensation on the door and cavity surfaces is normal during
heavy cooking.

Stirring and Turning

Stirring and turning redistribute heat evenly to avoid overcooking
the outer edges of food. Stir from outside to center. If possible,
turn food over from bottom to top.

Arranging

If heating irregularly shaped or different sized foods, arrange the
thinner parts and smaller sized items toward the center. If cooking
several items of the same size and shape, place them in a ring
pattern, leaving the center of the ring empty.

Piercing

Before heating, use a fork or small knife to pierce or prick foods
that have a skin or membrane, such as potatoes, egg yolks,
chicken livers, hot dogs, and sausage. Prick in several places to
allow steam to vent.

Shielding

Use small, at pieces of aluminum foil to shield the thin pieces of
irregularly shaped foods, bones and foods such as chicken wings,
leg tips and sh tail. See the “Aluminum Foil and Metal” section
rst.

Standing Time

Food will continue to cook by the natural conduction of heat even
after the microwave cooking cycle ends. The length of standing
time depends on the volume and density of the food.

RECOMMENDED
TEMPERATURE

160°F (71°C)

165°F (74°C)

Cookware and Dinnerware

Cookware and dinnerware must t on the turntable. Always
use oven mitts or pot holders when handling because any dish
may become hot from heat transferred from the food. Do not
use cookware and dinnerware with gold or silver trim. Use the
following chart as a guide, then test before using.

MATERIAL RECOMMENDATIONS

Aluminum Foil,
Metal

Browning Dish Bottom must be at least 3/16" (5 mm)

Ceramic Glass,
Glass

China,
Earthenware

Melamine Follow manufacturer’s recommendations.
Paper: Towels,

Dinnerware,
Napkins

Plastic: Wraps,
Bags, Covers,
Dinnerware,
Containers

Pottery and Clay Follow manufacturer’s recommendations.
Silicone Bakeware Follow manufacturer’s recommendations.
Straw, Wicker,

Wooden
Containers

Wax Paper Acceptable for use.

See “Aluminum Foil and Metal” section.

above the turntable. Follow manufacturer’s
recommendations.

Acceptable for use.

Follow manufacturer’s recommendations.

Use nonrecycled and those approved by
the manufacturer for microwave
drawer use.

Use those approved by the manufacturer
for microwave drawer use.

Do not use in microwave drawer.

To Test Cookware or Dinnerware for Microwave Use:

1. Place cookware or dinnerware in microwave drawer with
1 cup (250 mL) of water beside it.

2. Cook at 100% cooking power for 1 minute.

Do not use cookware or dinnerware if it becomes hot and the
water stays cool.

Aluminum Foil and Metal

Always use oven mitts or pot holders when removing dishes from
the microwave drawer.

Aluminum foil and some metal can be used in the microwave
drawer. If not used properly, arcing (a blue ash of light) can occur
and cause damage to the microwave drawer.

When using aluminum foil, only use small, at pieces placed
smoothly on the food. Foil should not come closer than one inch
to any surface of the microwave drawer.

OK for Use

Racks and bakeware supplied with the microwave drawer (on
some models), aluminum foil for shielding, and approved meat
thermometers may be used with the following guidelines:

■ To avoid damage to the microwave drawer, do not allow

aluminum foil or metal to touch the inside cavity walls, ceiling,
or oor.

■ To avoid damage to the microwave drawer, do not allow

contact with another metal object during microwave cooking.

8

Do Not Use

■ Metal cookware and bakeware

■ Gold, silver, and pewter

■ Nonapproved meat thermometers

■ Skewers

■ Twist ties

■ Oil liners such as sandwich wrappers

■ Staples

■ Objects with gold or silver trim or a metallic glaze

■ Non-heat-resistant glass

■ Plastics that are not microwave safe, such as margarine tubs

■ Recycled paper products and brown paper bags

Microwave Cooking Power

Many recipes for microwave cooking specify which cooking
power to use by percent, name, or number. For example,
70%=Medium-High. When using the microwave drawer at power
levels below 100%, you may hear the magnetron cycling on and
off: this is normal microwave operation.

Use the following chart as a general guide for the suggested
cooking power of specic foods.

PERCENT/
NAME

100%, High
(default setting)

90% Twice Cooking small tender pieces

80% Three

70%, Medium­High

60% Five

50%, Medium Six times Cooking ham, whole poultry, and

40% Seven

30%, Medium­Low, Defrost

20% Nine

10%, Low Ten times Taking chill out of fruit.
0% Eleven

POWER
LEVEL
PAD
TOUCH

Once Quick-heating convenience of

times

Four
times

times

times

Eight
times

times

times

USE

foods with high water content,
such as soups, beverages and
most vegetables.

of meat, ground meat, poultry
pieces, and sh llets.

Heating cream soups.
Heating rice, pasta, or stirrable

casseroles.
Cooking and heating foods that

need a cook power lower than
high. For example, whole sh and
meatloaf.

Reheating a single serving of
food.

Cooking sensitive foods such as
cheese and egg dishes, pudding,
and custards.

Cooking non-stirrable casseroles,
such as lasagna.

pot roasts.
Simmering stews.

Melting chocolate.
Heating bread, rolls, and pastries.

Defrosting bread, sh, meats,
poultry, and precooked foods.

Softening butter, cheese, and ice
cream.

Sensor operation; no cook power.

Manual Cooking

To Use:

1. Place food in the microwave drawer, and close the drawer.

2. Enter the cook time in minutes and seconds. If cooking with

100% power, skip Step 3.

3. Touch POWER LEVEL repeatedly to set the desired cooking
power. See “Microwave Cooking Power.”

4. Touch START.
When the cycle ends, “END” will appear in the display, and the

end-of-cycle tones will sound, followed by reminder tones.

5. Touch STOP or open the drawer to clear the display.

Cook time may be added in 1-minute increments during the cycle
by touching Add 1 Min.

Cooking in Stages

The microwave drawer can be set to cook at different cooking
powers for various lengths of time, up to four stages.

To Cook in Stages:

1. Place food in the microwave drawer, and close the drawer.

2. Enter the length of time to cook during the rst stage.

3. Touch POWER LEVEL repeatedly to set the desired cooking

power for the 1st stage. See “Microwave Cooking Power.”

4. Repeat steps 2 and 3 for additional stages.

5. Touch START.

When the cycle ends, “END” will appear in the display, and
end-of-cycle tones will sound, followed by reminder tones.

6. Touch STOP or open the drawer to clear the display.

NOTES:

■ Cook time may be added in 1-minute increments during the

cycle by touching Add 1 Min.

■ To see the cook power during operation, touch POWER

LEVEL.

■ Keep Warm can be added even if four stages have been set.

Auto Start

WARNING

Food Poisoning Hazard

Do not let food sit in oven more than one hour before
or after cooking.

Doing so can result in food poisoning or sickness.

The Auto Start function allows you to program a cook cycle to
start at a set time.

To Use Auto Start:

1. Place food in the microwave drawer, and close the drawer.

2. Touch SETUP/HELP four times.

3. Touch START.

4. Enter the cooking start time in hours and minutes.

5. Touch TIMER/CLOCK.

6. Enter length of time to cook in minutes and seconds.

7. Touch POWER LEVEL repeatedly to set the desired cooking

power. See the “Microwave Cooking Power.” section

8. Touch START.
When the cycle ends, “END” will appear in the display, and

end-of-cycle tones will sound, followed by reminder tones.

9. Touch STOP or open the drawer to clear the display.

9

Doneness Adjustment

Doneness may be adjusted for every cooking program except
Keep Warm. During programming, touch POWER LEVEL after
food and quantity selections are made. Touch POWER LEVEL
once for “MORE”, or twice for “LESS”.

Reheat (non-sensor)

Times and cooking power have been preset for reheating specic
food types. Use the following chart as a guide.

FOOD NO. QUANTITY/INSTRUCTIONS

Fresh Rolls/
Mufns

Frozen Rolls/
Mufns

*For smaller rolls, two rolls may be counted as one piece. For larger

or refrigerated rolls, one roll may be counted as 2 pieces.

1 1-8 pieces, 2 oz (57 g) each*. Place on

paper towel.

2 1-8 pieces, 2 oz (57 g) each*. Place on

paper towel.

To Use Reheat:

1. Place food in the microwave drawer, and close the drawer.

2. Touch REHEAT.

3. Select food item by entering its number (see chart and/or

cooking guide label).

4. Enter quantity. Doneness may be adjusted at this time by
touching POWER LEVEL.

5. Touch START.
When the cycle ends, “END” will appear in the display, and

end-of-cycle tones will sound, followed by reminder tones.

6. Touch STOP or open the drawer to clear the display.

Beverage Center

Beverage Center enables you to reheat coffee or tea to restore it
to a more suitable drinking temperature, or to make instant coffee
or tea.

FOOD NO. QUANTITY/INSTRUCTIONS

Reheat
beverage

Hot water 2 1-6 cups (250-1500 mL). Use this setting

To Use Beverage Center:

1. Place container with beverage or water in the microwave
drawer, and close the drawer.

2. Touch Beverage Center.

3. Touch 1 for reheating your cooled beverage, or 2 for heating

water for coffee or tea.

4. Select quantity by re-touching 1 or 2 (depending on selection)
until the correct quantity is reached.

Doneness may be adjusted at this time by touching POWER
LEVEL.

5. Touch START.

1 0.5-2 cups (125-500 mL). Choose cook

time by touching number 1 for each 0.5
cup. For example, for 1 cup of coffee, you
would touch 1 twice.

for heating cold tap water to a temperature
below the boiling point to make instant
coffee or tea. Choose cook time by
touching number 2 for each 1 cup of water.
For example, 2 cups of water, you would
touch 2 twice.

Defrost

The automatic defrost function can be used, or the microwave
drawer can be manually set to defrost.

■ Unwrap foods and remove lids (for example, from fruit juice

containers) before defrosting.

■ Shallow packages will defrost more quickly than deep blocks.

■ Separate food pieces as soon as possible during or at the end

of cycle for more even defrosting.

■ When using plastic containers from the freezer, defrost only

long enough to remove the food from the plastic in order to
place it in a microwave-safe dish.

■ Use small pieces of aluminum foil to shield parts of food such

as chicken wings, leg tips and sh tails. See the “Aluminum
Foil and Metal” section rst.

The automatic defrost function should not be used for food left
outside the freezer for more than 20 minutes and frozen ready­made food.

Times and cooking power have been preset for defrosting certain
food types. Use the following chart as a guide.

FOOD NO. QUANTITY/INSTRUCTIONS

Ground
meat

Steaks/
Chops

Boneless
poultry

Bone-in
poultry

Roast 5 2.0-4.0 lbs (907 g-1.8 kg). Remove wrap

Casserole/
Soup

To Use the Defrost Control:

1. Place food, uncovered, in the microwave drawer, and close
the drawer.

2. Touch DEFROST.

3. Select food item by entering its number (see chart and/or

cooking guide label).

4. Enter the weight in tenths of a pound for Meat or Poultry,
or enter volume in cups for Casserole/Soup. See chart for
quantity limits.

Doneness may be adjusted at this time by touching POWER
LEVEL.

5. Touch START. The display will count down the defrost time.
During defrosting, tones will sound to indicate it is time to

check, turn, rearrange or separate food. Open drawer, turn
food if necessary, close door and touch START to resume
defrosting.

When the cycle ends, “LET STAND COVERED” will appear in
the display, and end-of-cycle tones will sound, followed by
reminder tones.

6. Touch STOP or open the drawer to clear the display.

To Defrost Manually: Follow directions in the “Manual Cooking”
section, and use 30% cooking power. See the “Microwave
Cooking Power” chart.

1 0.5-2.0 lbs (227-907 g). Remove wrap and

place in microwave-safe baking dish. Do
not cover.

2 0.5-3.0 lbs (227 g-1.4 kg). Remove wrap

and place in microwave-safe baking dish.
Do not cover.

3 0.5-2.0 lbs (227-907 g). Remove wrap and

place in microwave-safe baking dish. Do
not cover.

4 0.5-3.0 lbs (227 g-1.4 kg). Remove wrap

and place breast side up in microwave-safe
baking dish. Do not cover.

and place fat side down in microwave-safe
baking dish. After each stage, turn roast
over and shield the warm portions with
aluminum foil. Let stand, covered, for 30 to
60 minutes.

6 1-6 cups (250 mL-1.5 L). Remove wrap

and place in microwave-safe baking dish.
Do not cover.

10

Keep Warm

WARNING

Melt/Soften/Warm

Melt, Soften, and Warm automatically determine the correct
heating time and microwave power level for melting, softening, and
warming the foods shown in the chart below.

Food Poisoning Hazard

Do not let food sit in oven more than one hour before
or after cooking.

Doing so can result in food poisoning or sickness.

Hot cooked food can be kept warm in the microwave drawer.
The Keep Warm function uses 10% cook power. Keep Warm can
be used by itself, or it can be programmed to follow a manual
cooking cycle.

■ Cover plates of food and foods that were covered while being

cooked.

■ For best results, do not cover baked goods such as pastries,

pies, turnovers, etc.

■ Keep Warm cannot be used with Sensor Popcorn, Sensor

Reheat, Sensor Cook, Defrost, or Reheat.

To Use:

1. Place hot cooked food in the microwave drawer and close the
drawer.

2. Touch KEEP WARM.

3. Enter warm time in minutes and seconds, up to 30 minutes.

4. Touch START. The display will count down the warm time.

“KEEP WARM” will appear in the display intermittently during
countdown.

When the cycle ends, “END” will appear in the display, and
end-of-cycle tones will sound, followed by reminder tones.

5. Touch STOP or open the drawer to clear the display.

To add to end of cooking cycle: Touch KEEP WARM while
setting a manual cooking cycle before touching START.

FOOD NO. QUANTITY/INSTRUCTIONS

Melt

Butter 1 2 tbsp-1/2 cup (30-125 mL). After touching

Chocolate 2 1 cup (250 mL) chips or 1 square. After

Soften

Ice cream 1 1 pint or 1/2 gallon (0.5-2 L). After touching

Cream
cheese

Warm

Syrup 1 1/4-1/2 cup (63-125 mL). After touching

Dessert
toppings

To Use Melt, Soften, or Warm:

1. Place food in the microwave drawer and close the drawer.

2. Select MELT, SOFTEN, or WARM, depending on the food item.

3. Select food item by entering its number (see chart below).

4. Select quantity by re-touching 1 or 2 (depending on selection)

until the correct quantity is reached.
Doneness may be adjusted at this time by touching POWER

LEVEL.

5. Touch START.

Place butter in a microwave-safe dish and
cover with plastic wrap.

MELT, touch 1 twice for 2 tbsp (30 mL), or
three times for 1/2 cup (125 mL).

touching MELT, touch 2 twice for 1 cup
(250 mL) chips, or three times for 1 square.

Do not cover.

SOFTEN, touch 1 twice for 1 pint (0.5 L), or
three times for 1/2 gallon (2 L).

2 3-8 oz. (85-225 g). After touching SOFTEN,

touch 2 twice for 3 oz. (85 g), or three times
for 8 oz. (225 g).

Place food in a microwave-safe dish. Do not
cover.

WARM, touch 1 twice for 1/4 cup (63 mL),
or three times for 1/2 cup (125 mL).

2 1/4-1/2 cup (63-125 mL). After touching

WARM, touch 2 twice for 1/4 cup (63 mL),
or three times for 1/2 cup (125 mL).

11

Sensor Cooking Information

A sensor in the microwave drawer detects humidity released from
the food as it heats and adjusts the cook time accordingly.

Many sensor cycles require the covering of foods. Microwave-safe
containers or steamers with loose-tting lids are recommended.
The loose-tting lid allows enough steam to escape to be detected
by the sensor. When covering foods with plastic wrap, be sure to
leave a large enough vent opening to allow the steam to escape.

Sensor cooking options include Sensor Popcorn, Sensor Cook,
and Sensor Reheat.

NOTES:

■ The microwave drawer should be plugged in for at least

3 minutes before using any sensor setting.

■ The microwave drawer cavity and the exterior of the cooking

container should be dry.

■ The room temperature should not exceed 95°F (35°C).

■ Once the sensor cycle begins, the food name will appear on

the display. If the drawer is opened during this time, sensing
will stop and the program will be canceled. When sensing is
complete, a remaining time will appear on the display. Once
the time is displayed, you may open the drawer to stir or
season food, if desired.

■ Check food temperature after cycle is complete. If additional

time is needed, continue to cook using the manual settings.

■ Except when using Sensor Popcorn, if the sensor does not

detect humidity properly, “ERROR” will be displayed, and the
microwave drawer will turn off.

■ The sensor works with foods at normal storage temperature. If

your food is frozen, it will need to be defrosted before using a
sensor cycle.

Sensor Reheat

The sensor in the microwave drawer determines the reheating time
based on the weight of the food being heated.

Sensor Reheat will detect humidity and reheat food items from 4 to
36 oz (113-1020 g).

To Use Sensor Reheat:

1. Place food, loosely covered, in the microwave drawer, and close
the drawer.

2. Touch SENSOR REHEAT.

3. Touch START.

When the cycle ends, “LET STAND COVERED” will appear in
the display, and end-of-cycle tones will sound, followed by
reminder tones.

4. Touch STOP or open the drawer to clear the display.

Sensor Popcorn

The sensor in the microwave drawer determines the appropriate
popping time of commercially packaged microwavable popcorn.
This function is programmed to detect popping times for 3.5-oz
(99 g), 3.0-oz (85 g) and 1.75-oz (50 g) bags.

NOTE: During Popcorn function, as with all microwave cooking
functions, the microwave drawer should be attended at all times.
Listen for popping to slow to one pop every 1 or 2 seconds, then
stop the cycle.

■ To avoid damage to the microwave drawer, do not use regular

paper bags or glassware.

■ Pop only one package of popcorn at a time.

■ Follow manufacturer’s instructions when using a microwave

popcorn popper.

■ For best cooking results, do not try to pop unpopped kernels.

■ Use fresh bags of popcorn for optimal results.

■ Cooking results may vary by brand and fat content. For bag

sizes not listed in this section, follow directions on the package.

■ Cooking results may vary based on location of bag on the oor

of the microwave drawer. Try changing bag location to achieve
best results.

To Use Sensor Popcorn:

1. Place popcorn bag in the microwave drawer, and close the
drawer.

2. Touch SENSOR POPCORN once for Regular (2.85-3.5 oz
[81-99 g]), or twice for Snack (1.2-1.6 oz [34-45 g]).

Doneness may be adjusted at this time by touching
POWER LEVEL.

3. Touch START.
When the cycle ends, “END” will appear in the display, and

end-of-cycle tones will sound, followed by reminder tones.

4. Touch STOP or open the drawer to clear the display.

12

Sensor Cook

The sensor in the microwave drawer detects humidity released
from the food and automatically sets a cooking time based on the
selected food category.

Use the following chart as a guide for Sensor Cooking.

FOOD NO. AMOUNT INSTRUCTIONS

Fresh vegetables:
quick

Fresh vegetables:
longer

Frozen vegetables 3 0.25-1.25 lbs

Frozen entrées 4 6-17 oz

Baked potatoes
Sweet potatoes

Ground meat 7 0.25-2.0 lbs

Fish/ Seafood 8 0.25-2.0 lbs

White rice
Brown rice

1 0.25-2.0 lbs

(113-907 g)

2 0.25-1.5 lbs

(113-680 g)

(113-567 g)

(170-482 g)

5

1-6 medium,
10-13 oz

6

(283-369 g) each

(113-907 g)

(113-907 g)

9

0.5-2 cups
(125-500 mL)

10

dry medium or
long grain rice

Rinse and place in microwave-safe container. Cover with lid for tender vegetables.
Cover with plastic wrap and vent for tender-crisp vegetables. Stir and let stand, covered,
2-5 minutes after cooking.

Place in microwave-safe container and add 1-4 tbs (30-60 mL) water. Cover with lid for
tender vegetables. Cover with plastic wrap and vent for tender-crisp vegetables. Stir and
let stand, covered, 2-5 minutes after cooking.

Remove from package. Place in microwave-safe container. Do not add water. Cover with
lid or plastic wrap, and vent. Stir and let stand, covered, 2-3 minutes after cooking.

Remove from outer package and follow package directions for covering. If entrée is not in
microwave-safe container, place on plate, cover with plastic wrap, and vent.

Pierce each one several times with a fork. Place on paper towel, at least 1" (2.5 cm) apart.
After cooking, remove from microwave drawer, wrap in foil, and let stand 5-10 minutes.

Crumble meat into a microwave-safe container. Cover with plastic wrap, and vent.
Microwave drawer will stop midway through cooking; stir, re-cover, and touch START to
resume cooking. After cooking, stir and let stand, covered, for 2-3 minutes.

Place patties on microwave-safe rack, and cover with wax paper. Microwave drawer will
stop midway through cooking; turn patties over, re-cover, and touch START to resume
cooking. Let stand 2-3 minutes, covered, after cooking.

Thin llets and shrimp: Place in microwave-safe plate or dish with low sides. Cover with
plastic wrap, and vent.

Thick llets and steak: place in microwave-safe casserole dish. Cover with plastic wrap,
and vent. Adjust doneness to “MORE”.

Follow measurements on package for ingredient amounts. Place rice and liquid (see chart
below) in a deep microwave-safe bowl or casserole. Cover with loose-tting lid or plastic
wrap. Let stand 5 minutes after cooking, or until liquid is absorbed. Stir.

Rice amount Water amount Bowl/casserole size

0.5 cup (125 mL) 1 cup (250 mL) 1.5 quart (1.4 L)
1 cup (250 mL) 2 cups (500 mL) 2 quart (1.9 L)

1.5 cups (375 mL) 3 cups (750 mL) 2.5-3 quart (2.4-2.8 L)
2 cups (500 mL) 4 cups (1 L) 3 quart (2.8 L) or larger

NOTE: When covering foods, make sure the vent opening is
large enough for moisture to escape. This will allow the sensor to
accurately determine cooking time.

To Use Sensor Cook:

1. Place food, loosely covered, in the microwave drawer, and close
the drawer.

2. Touch SENSOR COOK.

3. Select food item by entering its number (see chart or cooking

guide label). See chart for quantity limits.
Doneness may be adjusted at this time by touching POWER

LEVEL.

4. Touch START.
The cycle may pause for turning or stirring of food. Stir or turn

food, then touch START to resume cooking.
When the cycle ends, the end-of-cycle tones will sound,

followed by reminder tones.

5. Touch STOP or open the drawer to clear the display.

13

MICROWAVE DRAWER CARE

General Cleaning

IMPORTANT: Before cleaning, make sure all controls are off and

the microwave drawer is cool. Always follow label instructions on
cleaning products.

Soap, water, and a soft cloth or sponge are suggested unless
otherwise noted.

Microwave Drawer Cavity

To avoid damage to the microwave drawer cavity, do not use
soap-lled scouring pads, abrasive cleaners, steel-wool pads,
gritty washcloths or some recycled paper towels.

To avoid damage to stainless steel models, rub in direction of
grain.

The area where the microwave drawer and frame touch when
closed should be kept clean.

Average soil

■ Mild, nonabrasive soaps and detergents:

Rinse with clean water and dry with soft, lint-free cloth.

Heavy soil

■ Mild, nonabrasive soaps and detergents:

Heat 1 cup (250 mL) of water for 2 to 5 minutes in microwave
drawer. Steam will soften soil. Rinse with clean water and dry
with soft, lint-free cloth.

Odors

■ Lemon juice or vinegar:

Heat 1 cup (250 mL) of water with 1 tbs (15 mL) of either
lemon juice or vinegar for 2 to 5 minutes in microwave drawer.

Microwave Inlet Cover

To avoid arcing and microwave drawer damage, the microwave
inlet cover (see “Parts and Features”) should be kept clean.

■ Wipe with wet cloth.

Microwave Drawer Exterior

The area where the microwave drawer and frame touch when
closed should be kept clean.

■ Mild, nonabrasive soaps and detergents:

Rinse with clean water and dry with soft, lint-free cloth.

■ Glass cleaner and paper towels or nonabrasive plastic

scrubbing pad:
Apply glass cleaner to towel, not directly to surface.

Stainless Steel (on some models)

To avoid damage to microwave drawer and exterior, do not use
soap-lled scouring pads, abrasive cleaners, steel-wool pads,
gritty washcloths or some paper towels. Rub in direction of grain.

■ Stainless Steel Cleaner and Polish (not included):

See “Assistance or Service” section to order.

■ Liquid detergent or all-purpose cleaner:

Rinse with clean water and dry with soft, lint-free cloth.

■ Vinegar for hard water spots.

Control Panel

■ Sponge or soft cloth and water:

Dampen sponge with water and wipe panel. Dry with soft
cloth.

■ To avoid damage to the control panel, do not use chemical or

abrasive cleansers.

Microwave Drawer Guides

To keep drawer opening and closing smoothly, remove crumbs
from guides, and clean often.

■ Dry, soft cloth

14

TROUBLESHOOTING

First try the solutions suggested here. If you need further assistance or more recommendations that may help you avoid a service call,
refer to the warranty page in this manual or visit https://www.kitchenaid.com/product_help. In Canada, visit www.kitchenaid.ca.

Contact us by mail with any questions or concerns at the address below.
In the U.S.A.:

KitchenAid Brand Home Appliances
Customer eXperience Center
553 Benson Road
Benton Harbor, MI 49022-2692

Please include a daytime phone number in your correspondence.

Problem Possible Causes and/or Solutions
Nothing will operate A household fuse has blown, or a circuit breaker has tripped: Replace the fuse or reset the circuit

Microwave drawer will not
operate

Microwave drawer makes a
humming noise

Microwave drawer front
looks wavy

Display is showing
“ERROR” during sensor
cooking

Fan is running slower than
usual

Cooking times seem too
long

Radio, TV or cordless
phone interference

breaker. If the problem continues, call an electrician.
The magnetron is not working properly: Try to heat 1 cup (250 mL) of cold water for 2 minutes at

100% cooking power. If water does not heat, try the steps below. If microwave drawer still does not
operate, call for service. See “Assistance or Service” section.

The electronic microwave drawer control is not set correctly: See the “Microwave Drawer Control”
section.

The Control Lock is on (on some models): See “Control Lock” section.
The Demo Mode is active (on some models): See “Demo Mode” section.

This is normal and occurs when the power supply switches the magnetron on and off.

This is normal and will not affect performance.

The sensor is not detecting humidity. Check the food and the cover, then start the program again. See
the “Sensor Cooking” section.

The microwave drawer has been stored in a cold area: The fan will run slower until the microwave
drawer warms up to normal room temperature.

Cooking power not set properly: See “Microwave Cooking Power” section.
Large amounts of food being heated: Larger amounts of food need longer cooking times.

The radio or TV receiver is near the microwave drawer: Move the receiver away from the microwave
drawer, or adjust the radio or TV antenna.

The microwave drawer door and sealing surfaces are dirty: Make sure these areas are clean.
The cordless phone frequency is 2.4 GHz: Some 2.4 GHz-based cordless phones and home wireless

networks may experience static or noise while the microwave drawer is on. Use a corded phone, a
different frequency cordless phone, or avoid using these items during microwave drawer operation.

In Canada:

KitchenAid Brand Home Appliances
Customer eXperience Centre
200 - 6750 Century Ave.
Mississauga, Ontario L5N 0B7

15

ASSISTANCE OR SERVICE

If you need service

Please refer to the warranty page in this manual.

If you need replacement parts

If you need to order replacement parts, we recommend that you
use only factory specied parts. These factory specied parts
will t right and work right because they are made with the same
precision used to build every new KitchenAid® appliance.

To locate factory specied parts in your area, call us or your
nearest KitchenAid designated service center.

In the U.S.A.

Call the Customer eXperience Center toll-free:
1-800-422-1230 or visit our website at www.kitchenaid.com.

Our consultants provide assistance with:

■ Features and specications on our full line of appliances.

■ Installation information.

■ Use and maintenance procedures.

■ Repair parts sales.

■ Specialized customer assistance (Spanish speaking, hearing

impaired, limited vision, etc.).

■ Referrals to local dealers, repair parts distributors and service

companies. KitchenAid designated service technicians are
trained to fulll the product warranty and provide after­warranty service anywhere in the United States.

In Canada

Call the KitchenAid Canada Customer eXperience Centre toll free:
1-800-807-6777 or visit our website at www.kitchenaid.ca.

Our consultants provide assistance with:

■ Use and maintenance procedures.

■ Repair parts sales.

■ Referrals to local dealers, repair parts distributors and

service companies. KitchenAid Canada designated service
technicians are trained to fulll the product warranty and
provide after-warranty service anywhere in Canada.

For further assistance

If you need further assistance, you can write with any questions
or concerns at:

KitchenAid Brand Home Appliances
Customer eXperience Centre
200 - 6750 Century Ave.
Mississauga, Ontario L5N 0B7

Please include a daytime phone number in your correspondence.

For further assistance

If you need further assistance, you can write with any questions
or concerns at:

KitchenAid Brand Home Appliances
Customer eXperience Center
553 Benson Road
Benton Harbor, MI 49022-2692

Please include a daytime phone number in your correspondence.

16

ATTACH YOUR RECEIPT HERE. PROOF OF PURCHASE IS REQUIRED
TO OBTAIN WARRANTY SERVICE.

KITCHENAID® BUILT-IN

LIMITED WARRANTY

Please have the following information available when you call the
Customer eXperience Center:

■ Name, address and telephone number

■ Model number and serial number

■ A clear, detailed description of the problem

■ Proof of purchase including dealer or retailer name and address

IF YOU NEED SERVICE:

1. Before contacting us to arrange service, please determine whether your product requires repair. Some

without service. Please take a few minutes to review the Troubleshooting or
http://kitchenaid.custhelp.com.

2. All warranty service is provided exclusively by our authorized KitchenAid Service Providers. In the U.S. and Canada, direct all requests for

warranty service to:

KitchenAid Customer eXperience Center

In the U.S.A., call 1-800-422-1230. In Canada, call 1-800-807-6777.

If outside the 50 United States or Canada, contact your authorized KitchenAid dealer to determine whether another warranty applies.

Problem Solver section of the Use and Care Guide,

questions can be addressed

or visit

TEN YEAR LIMITED WARRANTY

WHAT IS COVERED WHAT IS NOT COVERED

FIRST YEAR LIMITED WARRANTY (PARTS AND LABOR)

For one year from the date of purchase, when this major appliance is
installed, operated and maintained according to instructions attached to
or furnished with the product, KitchenAid brand of Whirlpool Corporation
or Whirlpool Canada, LP (hereafter “KitchenAid”) will pay for factory

materials or workmanship that existed when this major appliance was
purchased or, at its sole discretion replace the product. In the event of
product replacement, your appliance will be warranted for the remaining
term of the original unit’s warranty period.

SECOND THROUGH FIFTH YEAR LIMITED WARRANTY (CERTAIN

COMPONENT PARTS ONLY - LABOR NOT INCLUDED)

this major appliance is installed, operated and maintained according to
instructions attached to or furnished with the product, KitchenAid will

non-cosmetic defects in materials or workmanship in these parts that
prevent function of this major appliance and that existed when this major
appliance was purchased. This is a limited 5-year warranty on the below
named parts only and does not include repair labor.

■ Electric element

■ Solid state touch control system parts

SECOND THROUGH TENTH YEAR LIMITED WARRANTY

(MICROWAVE OVENS ONLY)

In the second through tenth years from the date of original purchase,
when this major appliance is installed, operated and maintained
according to instructions attached to or furnished with the product,

cavity/inner door if the part rusts through due to defects in materials or
workmanship.

YOUR SOLE AND EXCLUSIVE REMEDY UNDER THIS LIMITED
WARRANTY SHALL BE PRODUCT REPAIR AS PROVIDED HEREIN.
Service must be provided by a KitchenAid designated service company.
This limited warranty is valid only in the United States or Canada and
applies only when the major appliance is used in the country in which it
was purchased. This limited warranty is effective from the date of original
consumer purchase. Proof of original purchase date is required to obtain
service under this limited warranty.

DISCLAIMER OF IMPLIED WARRANTIES

IMPLIED WARRANTIES, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY OR IMPLIED WARRANTY OF FITNESS FOR A
PARTICULAR PURPOSE, ARE LIMITED TO TEN YEARS OR THE SHORTEST PERIOD ALLOWED BY LAW. Some states and provinces do not allow

1. Commercial, non-residential, multiple-family use, or use inconsistent

with published user, operator or installation instructions.

2. In-home instruction on how to use your product.

3. Service to correct improper product maintenance or installation,

installation not in accordance with electrical or plumbing codes or
correction of household electrical or plumbing (i.e. house wiring, fuses
or water inlet hoses).

4.

preservation solutions, etc.).

5. Defects or damage caused by the use of non-genuine KitchenAid

parts or accessories.

6. Conversion of products from natural gas or propane gas.

7.

use with products not approved by KitchenAid.

8. Repairs to parts or systems to correct product damage or defects

appliance.

9. Cosmetic damage including scratches, dents, chips, and other

defects in materials and workmanship and is reported to KitchenAid
within 30 days.

10. Discoloration, rust or oxidation of surfaces resulting from caustic

or corrosive environments including but not limited to high salt
concentrations, high moisture or humidity or exposure to chemicals.

11. Food or medicine loss due to product failure.

12. Pick-up or delivery. This product is intended for in-home repair.

13. Travel or transportation expenses for service in remote locations

where an authorized KitchenAid servicer is not available.

14.

drywall, etc.) that interfere with servicing, removal or replacement of

15. Service or parts for appliances with original model/serial numbers

removed, altered or not easily determined.

The cost of repair or replacement under these excluded
circumstances shall be borne by the customer.

legal rights, and you also may have other rights that vary from state to state or province to province.

DISCLAIMER OF REPRESENTATIONS OUTSIDE OF WARRANTY

KitchenAid makes no representations about the quality, durability, or need for service or repair of this major appliance other than the representations
contained in this warranty. If you want a longer or more comprehensive warranty than the limited warranty that comes with this major appliance, you
should ask KitchenAid or your retailer about buying an extended warranty.

LIMITATION OF REMEDIES; EXCLUSION OF INCIDENTAL AND CONSEQUENTIAL DAMAGES

YOUR SOLE AND EXCLUSIVE REMEDY UNDER THIS LIMITED WARRANTY SHALL BE PRODUCT REPAIR AS PROVIDED HEREIN. KITCHENAID
SHALL NOT BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES. Some states and provinces do not allow the exclusion or limitation of

also may have other rights that vary from state to state or province to province.

legal rights, and you

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CLAUSE D’EXONÉRATION DE RESPONSABILITÉ AU TITRE DES GARANTIES IMPLICITES

L
PA
pas de limitation sur la dur

dr

KitchenAid décline toute r
appar
que la garantie limitée four
d’une garantie étendue.

LE SEUL ET EXCLUSIF RECOURS DU CLIENT DANS LE CADRE DE LA PRÉSENTE GARANTIE LIMITÉE CONSISTE EN LA RÉ
P
Certains États et certaines pr

également jouir d’autr

ES GARANTIES IMPLICITES, Y COMPRIS LES GARANTIES APPLICABLES DE QUALITÉ MARCHANDE OU D’APTITUDE À UN USAGE

RTICULIER, SONT LIMITÉES DIX ANS OU À LA PLUS COURTE PÉRIODE AUTORISÉE PAR LA LOI. Certains États et provinces ne permettent

ée des garanties implicites de qualité marchande ou d’aptitude à un usage particulier, de sorte que la limitation ci-dessus

oits qui peuvent varier d’une juridiction à l’autre.

EXONÉRATION DE RESPONSABILITÉ DANS LES DOMAINES NON COUVERTS PAR LA GARANTIE

esponsabilité au titre de la qualité, de la durabilité ou en cas de dépannage ou de réparation nécessaire sur ce gros

eil ménager autre que les responsabilités énoncées dans la présente garantie. Si vous souhaitez une garantie plus étendue ou plus complète

nie avec ce gros appareil ménager, adressez-vous à KitchenAid ou à votre détaillant pour obtenir les modalités d’achat

LIMITATION DES RECOURS; EXCLUSION DES DOMMAGES FORTUITS OU INDIRECTS

PARATION

RÉVUE PAR LA PRÉSENTE. KITCHENAID N’ASSUME AUCUNE RESPONSABILITÉ POUR LES DOMMAGES FORTUITS OU INDIRECTS.

ovinces ne permettent pas l’exclusion ou la limitation des dommages fortuits ou indirects de sorte que ces limitations

es droits qui peuvent varier d’une juridiction à l’autre.

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®

/™ ©2017. All rights reserved. Used under license in Canada.

Tous droits réservés. Utilisée sous licence au Canada.

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