MAINTENANCE GUIDE
AND TROUBLESHOOTING
www.friendsoffice.com 800.427.1704
CLEANING
Cleaning the Brewer
Regular cleaning will prolong the life of the brewer and is recommended for proper operation. We
recommend you clean the external components with a soapy, damp, non-abrasive cloth. Never immerse the brewer in water or other liquids. e K-Cup™ Holder and funnel, drip plate and drip tray (on
the Elite, Classic, Ultra, Special Edition, Ultimate, Platinum, Select and B155) are dishwasher safe. e
removable water reservoir and water reservoir removable lid are NOT dishwasher safe so you’ll need to
clean them by hand.
Additionally, when brewing hot cocoa, Café Escapes or Perfect Iced Tea K-Cup® varieties, you should
always remove these K-Cup® portion packs aer brewing and perform a cleansing brew to ensure that
the K-Cup™ Holder is clear of any residue.
Please ensure that no cleaners or cleaning solutions are in or near the removable water reservoir as this
may contaminate your water supply.
Cleaning the K-Cup™ Holder
Remove the K-Cup® assembly
To remove the assembly from the brewer, open the cover by liing the handle. Grasp the top of the KCup™ Holder with one hand while pushing up on the bottom of the assembly from underneath with the
other until it releases. e K-Cup™ Holder is dishwasher safe.
Clean the Funnel
e funnel can be removed from the K-Cup™ Holder by pulling on it until it snaps o. e funnel is
dishwasher safe. To replace it just snap it back onto the K-Cup™ Holder.
Clean the exit needle
e exit needle is located on the inside bottom of the K-Cup™ Holder. If coee grounds or cocoa mix
gets clogged in the exit needle, it can be cleaned using a paper clip or similar tool. Remove the funnel
from the K-Cup™ Holder, insert the paper clip into the tube and move it around to loosen the clog and
remove any debris. Please note, you cannot poke all the way through the needle as the opening of the
needle is located on the side and not the top.
Install the K-Cup® assembly into the brewer
Aer cleaning, align the K-Cup™ Holder tabs with the opening placing the two front tabs on the bottom
and the single tab on top and snap it into place by pushing down on the top rim.
Descaling your brewer
e brewer should be descaled at least every 3-6 months. Scale is harmless, but if le unattended, it can
hinder optimal brewer performance. Descaling your brewer regularly helps maintain the heating element, removable water reservoir and other parts of the brewer that come in contact with water. Better
water quality and water heating means a better cup of coee, tea, hot cocoa or iced beverage. We recommend descaling your brewer at least every 6 months (every 3 months if your water has a high mineral content). e descaling process involves using 48 ounces of undiluted white vinegar. To learn how
to descale your brewer. For additional information:
http://www.keurig.com/customer-service/brewer-registration-and-support/~/media/Files/Keurig%20Brewer%20Manuals/De-scaling_instructions.ashx
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