Kenmore Elite 4.3 cu. ft. Steam Front-Load Washer Manufacturer's Warranty

Use & Care Guide Guía de Uso y Cuidado Guide d’utilisation et d’entretien

English / Español / Français

Models/ Modelos / Modèles: 417.4110*

Kenmore® ELITE

Front Load Washer Lavadora a Cargo Frontal Laveuse à Chargement Frontal

* = Color number, número de color, le numéro de couleur

P/N 137322600 (1006) Sears Brands Management Corporation Hoﬀ man Estates, IL 60179 U.S.A. www.kenmore.com

www.sears.com

Sears Canada Inc. Toronto, Ontario, Canada M5B 2C3 www.sears.ca

Record Model/Serial Numbers Important Safety Instructions

The model and serial numbers of your washer are found on the washer serial plate located on the inside of the door. Record and retain these numbers.

Model Number ____________________ Serial Number ____________________ Purchase Date ____________________

This

Use and Care Guide

instructions for your washer. It also contains information about features for several other models. Your washer may not have every feature included.

The instructions in this manual and all other literature included with this washer are not meant to cover every possible condition and situation that may occur. Good safe practice and caution MUST be applied when installing, operating and maintaining any appliance. Use the washer only as instructed in this

provides general operating

Use & Care Guide

Table of Contents

Important Safety Instructions ............................................2-3

Warranty / Protection Agreement .......................................4

Features ....................................................................................5

Operating Instructions ...................................................... 6-16

Stain Removal Guide ......................................................17-18

Care and Cleaning ......................................................... 19-22

Solutions to Common Problems ................................... 23-27

Notes ......................................................................................28

Español .................................................................................. 29

Français ..................................................................................xx

Recognize safety symbols, words and labels

Safety items throughout this manual are labeled with a WARNING or CAUTION based on the risk type as described below:

Deﬁ nitions

This is the safety alert symbol. It is used to alert you to potential personal injury hazards. Obey all safety messages that follow this symbol to avoid possible injury or death.

DANGER

DANGER indicates an imminently hazardous situation which, if not avoided, will result in death or serious injury.

WARNING

WARNING indicates a potentially hazardous situation which, if not avoided, could result in death or serious injury.

CAUTION

CAUTION indicates a potentially hazardous situation which, if not avoided, may result in minor or moderate injury.

IMPORTANT

IMPORTANT indicates installation, operation or maintenance information which is important but not hazard-related.

Save these instructions

for future reference.

Important Safety Instructions

Grounding type

ll receptacle

wer cord with

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To reduce the risk of ﬁ re, electrical shock, or injury to persons when using this washer, comply with the basic warnings listed below. Failure to comply with these warnings could result in serious personal injuries.

You can be killed or seriously injured if you don’t follow these Important Safety Instructions:

PREVENT FIRE

Do not wash items that have been previously cleaned in, • soaked in, or spotted with gasoline, cleaning solvents, kerosene, cooking oils, waxes, etc. Do not store these items on or near the washer. These substances give oﬀ vapors or chemical reactions that could ignite or explode.

Do not put oily or greasy rags or clothing on top of the • washer. These substances give oﬀ vapors that could ignite the materials.

Do not add gasoline, cleaning solvents, or other ﬂ am-• mable or explosive substances to the wash water. These substances give oﬀ vapors that could ignite or explode.

Under certain conditions, hydrogen gas may be pro-• duced in a hot water system that has not been used for 2 weeks or more. HYDROGEN GAS IS EXPLOSIVE. If the hot water system has not been used for such a period, before using the washer, turn on all hot water faucets and let the water ﬂ ow from each for several minutes. This will release any accumulated hydrogen gas. Hydrogen gas is ﬂ ammable; do not smoke or use an open ﬂ ame during this time.

Do not store or use gasoline or other ﬂ ammable vapors • or liquids in the vicinity of this or any other appliance.

Failure to comply with these warnings could result in ﬁ re, • explosion, serious bodily injury and/or damage to the rubber or plastic parts of the washer.

PROTECT CHILDREN

Do not allow children to play on or in the washer. Close • supervision of children is necessary when the washer is used near children. As children grow, teach them the proper, safe use of all appliances.

Destroy the carton, plastic bag and other packing ma-• terials after the washer is unpacked. Children might use them for play. Cartons covered with rugs, bedspreads or plastic sheets can become airtight chambers.

Keep laundry products out of children’s reach. To prevent • personal injury, observe all warnings on product labels.

Before the washer is removed from service or discarded, • remove the washer door to prevent accidental entrapment.

Failure to comply with these warnings could result in seri-• ous personal injuries.

PREVENT INJURY

To prevent shock hazard and assure stability during • operation, the washer must be installed and electrically grounded by a qualiﬁ ed service person in accordance with local codes. Installation instructions are packed in the washer for installer’s reference. Refer to

TION INSTRUCTIONS

dures. If the washer is moved to a new location, have it checked and reinstalled by a qualiﬁ ed service person.

WARNING

INSTALLA-

for detailed grounding proce-

To prevent personal injury or damage to the washer, the •

electrical power cord of the washer must be plugged into a properly grounded and polarized 3-prong outlet. The third grounding prong must never be removed. Never ground the washer to a gas pipe. Do not use an extension cord or an adaptor plug.

Grounding type wawall receptacl

PoPower cord with 3-prong

ounded plug

Do not,

under

anany cir

cumstances,

cut,

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ypass th

grgrounding pr

ong.

Follow package directions when using laundry products. • Incorrect usage can produce poisonous gas - resulting in serious injury or death.

Do not combine laundry products for use in 1 load unless • speciﬁ ed on the label.

Do not mix chlorine bleach with ammonia or acids such • as vinegar.

PREVENT INJURY AND DAMAGE TO THE WASHER

To prevent serious personal injury and damage to the washer:

All repairs and servicing must be performed by an au-• thorized servicer unless speciﬁ cally recommended in this Use & Care Guide. Use only authorized factory parts.

Do not tamper with controls.• Do not install or store the washer where it will be ex-•

posed to the weather. Do not install on carpet. Install washer on a solid ﬂ oor. It •

may be necessary to reinforce the ﬂ oor to prevent vibra- tion or movement.

To reduce the risk of electric shock, disconnect this appli-• ance from the power supply before attempting any user maintenance. Turning the controls to the OFF position does not disconnect this appliance from the power supply.

To prevent injury, do not reach into the washer while • parts are moving. Before loading, unloading or adding items, push in the cycle selector knob and allow the drum to coast to a complete stop before reaching inside.

This washer is equipped with an electrical overload pro-• tector. The motor will stop if it becomes overheated.

Failure to comply with these warnings could result in seri-• ous personal injuries.

Kenmore Appliance Warranty

Master Protection Agreements

One Year Limited Warranty

When installed, operated and maintained according to all instructions supplied with the product, if this appliance fails due to a defect in material or workmanship within one year from the date of purchase, call 1-800-4-MY-HOME® to arrange for free repair.

If this appliance is used for other than private family purposes, this warranty applies for only 90 days from the date of purchase.

This warranty covers only defects in material and workmanship. Sears will NOT pay for:

Expendable items that can wear out from normal use, 1. including but not limited to ﬁ lters, belts, light bulbs and bags.

A service technician to instruct the user in correct 2. product installation, operation or maintenance.

A service technician to clean or maintain this product.3. Damage to or failure of this product if it is not installed, 4.

operated or maintained according to all instructions supplied with the product.

Damage to or failure of this product resulting from 5. accident, abuse, misuse or use for other than its intended purpose.

Damage to or failure of this product caused by the use 6. of detergents, cleaners, chemicals or utensils other than those recommended in all instructions supplied with the product. Damage to or failure of parts or systems resulting from 7. unauthorized modiﬁ cations made to this product.

Disclaimer of implied warranties; limitation of remedies

Customer’s sole and exclusive remedy under this limited warranty shall be product repair as provided herein. Implied warranties, including warranties of merchantability or ﬁ tness for a particular purpose, are limited to one year or the shortest period allowed by law. Sears shall not be liable for incidental or consequential damages. Some states and provinces do not allow the exclusion or limitation of incidental or consequential damages, or limitations on the duration of implied warranties of merchantability or ﬁ tness, so these exclusions or limitations may not apply to you.

This warranty applies only while this appliance is used in the United States and Canada.

This warranty gives you speciﬁ c legal rights, and you may also have other rights which vary from state to state.

Sears Brands Management Corporation, Hoﬀ man Estates, IL 60179

Sears Canada Inc., Toronto, Ontario, Canada M5B 2C3

Congratulations on making a smart purchase. Your new Kenmore® product is designed and manufactured for years of dependable operation. But like all products, it may require preventive maintenance or repair from time to time. That’s when having a Master Protection Agreement can save you money and aggravation.

The Master Protection Agreement also helps extend the life of your new product. Here’s what the Agreement* includes:

Parts and labor needed to help keep products • operating properly under normal use, not just defects. Our coverage goes well beyond the product warranty. No deductibles, no functional failure excluded from coverage – real protection.

Expert service by a force of more than 10,000 • authorized Sears service technicians, which means someone you can trust will be working on your product.

Unlimited service calls and nationwide service, as often • as you want us, whenever you want us.

“No-lemon” guarantee – replacement of your covered • product if four or more product failures occur within twelve months.

Product replacement if your covered product can not be • ﬁ xed.

Annual Preventive Maintenance Check at your request – • no extra charge.

Fast help by phone – we call it Rapid Resolution – • phone support from a Sears representative on all products. Think of us as a “talking owner’s manual”.

Power surge protection against electrical damage due • to power ﬂ uctuations.

$250 Food Loss Protection annually for any food • spoilage that is the result of mechanical failure of any covered refrigerator or freezer.

Rental reimbursement if repair of your covered product • takes longer than promised.

10% discount oﬀ the regular price of any non-covered •

repair service and related installed parts. Once you purchase the Agreement, a simple phone call is all that it takes for you to schedule service. You can call anytime day or night, or schedule a service appointment online.

The Master Protection Agreement is a risk free purchase. If you cancel for any reason during the product warranty period, we will provide a full refund. Or, a prorated refund anytime after the product warranty period expires. Purchase your Master Protection Agreement today!

Some limitations and exclusions apply. For prices and additional information in the U.S.A. call 1-800-827-6655.

* Coverage in Canada varies on some items. For full details call Sears Canada at 1-800-361-6665.

Sears Installation Service

For Sears professional installation of home appliances, garage door openers, water heaters, and other major home items, in the U.S.A. or Canada call 1-800-4-MY-HOME

Features

Cycle Selector

Laundry Product Dispenser Drawer

Reversible Door

Control Lock

LED Display

Drum Light

Door Striker

Inner glass with small article redistribution ramp

Cascading Wash Vanes

As an ENERGY STAR® Partner, Sears Brands Management Corporation has determined that this product meets the ENERGY STAR® guidelines for energy eﬃ ciency.

Stainless Steel Wash Drum

Door Latch with Safety Lock

Adjustable Leveling Legs

Operating Instructions

1 2

Cycle selector

Cycle settings

This manual covers many models and not all cycles, options, or features listed are available on every model. Console shown above for reference only. Your model may diﬀ er.

POWER button

START/PAUSE button

Cycle Selection

Press the POWER button turn on the unit. Turn the cycle selector in either direction to the cycle desired. The indicator for that cycle will be illuminated. To change the cycle once the cycle has begun, press POW- ER to cancel the current cycle, press POWER to turn on unit again, select a new cycle, and press START again. Just turning the cycle selector knob will not change the cycle.

IMPORTANT

If you cancel a running cycle, you must manually drain any water in the drum before starting a new one.

For best results

Follow the fabric care label instructions on items to be washed.

Normal/Casual

Use this load for cotton, linen, towels, shirts, sheets, denims and mixed loads.

Bulky/Bedding

This cycle is designed for bulky items such as comforters, blankets, mattress pads, sleeping bags and similar items.

Heavy Duty

Use this cycle for heavily soiled, durable garments - such as towels, sports gear, or fabric tote bags. For best soil and stain removal, use the hottest water safe for the fabrics being washed.

Whitest Whites

Use this cycle for white fabrics and lightly colored clothing. Refer to fabric care label for use of liquid chlorine

3 4

Cycle options / Cycle status display

bleach. Hot water is recommended to ensure optimal bleach activation. For peak rinsing performance and to avoid chlorine residues on your laundry add Extra Rinse to this cycle.

Towels

Select this cycle for a full load of towels and/or bath mats. Select a higher spin speed to reduce drying time.

Steam Refresh

Refresh a small load of dry clothes with the perfect amount of steam. Steam alone will infuse into the dry load as it tumbles to refresh fabrics, remove odors, and release wrinkles, reducing ironing. Remove load, hang or iron as necessary.

NOTE

Steam may not necessarily be visible inside drum •

during the Steam Refresh cycle.

Steam may not be present during entire cycle.•

IMPORTANT

If washer is paused during the •

door will remain locked due to higher temperature in

drum. DO NOT force open - it will unlock upon cooling.

During •

steam exiting from the rear vent of the washer - this is

normal and not cause for alarm.

the

Steam Refresh cycle you may notice

Steam Refresh

cycle, the

Cycle Selection, continued

Operating Instructions

Express Wash

Quickly wash a small, lightly soiled load in 18 minutes.

Express Sanitize

Use the Express Sanitize cycle to clean and sanitize heavily soiled, colorfast fabrics including towels, bedding, cloth diapers, and children’s clothing.

It is recommended that you set your water heater to 120° F (49° C) or higher to ensure proper performance during this cycle. If the setting is lower or the load is extra large, the cycle time may be extended.

The Express Sanitize cycle will kill 99.9% of bacteria with no carryover of bacteria between loads. No bleach or harsh chemicals are needed, but higher temperatures are required. Please check fabric care labels to prevent damage.

NOTE

This cycle has been certiﬁ ed by NSF International, an independent third party testing and certiﬁ cation organization dedicated to public health, safety and environmental protection.

NSF Protocol P172 Sanitization Performance of Residential and Commercial, Family-Sized Clothes Washers

The wash water is heated by an internal boost heater to a maximum of 152° F (67° C) as the load tumbles. is displayed during the wash phase alternately with the estimated cycle time. Cold water is added to cool down the load prior to drain and spin.

NOTE

If the voltage at your outlet is under 110 v, the internal heater may not adequately heat the wash water. If the cycle is interrupted while the water is heating, the ﬁ nal temperature of the wash water may be lower and sanitation may be reduced.

Cold Clean

Designed for a small load of mixed items, wash and rinse temperatures are equivalent to temperature of cold tap supply. Use this selection for fabrics and colors that are prone to dye transfer. Best used with cold water detergent.

Silk

Select this cycle for washable silk items. It will provide gentle reversing tumble wash action in cold water and multiple rinses. Chlorine bleach will not be dispensed in this cycle. The water will drain out at the end of the cycle, but the drum will not spin. The garments will be very wet.

NOTE

Washing silk garments labeled “ using chlorine bleach can result in permanent damage.

Delicates

Use this cycle for lightly soiled knits and delicates which require gentle washing.

Handwash

Use this cycle to provide intermittent, gentle tumbling for items labeled “Hand Wash”.

Rinse & Spin

Select Rinse & Spin for loads that need a cold water rinse or to add fabric softener that may have been omitted in a regular cycle. Add the fabric softener to the dispenser chamber. Select the spin speed appropriate for the load.

Clean Washer

To clean and freshen the washer, perform the Clean Washer cycle. If you wish to begin the cycle, empty the drum, add bleach and press START. This maintenance cycle removes residue that may cause odor. See

Routine Cleaning (Preventive)

about the Clean Washer cycle.

Dry Clean Only

for detailed information

” or

Inside

As a precaution, the washer door is locked once the water temperature reaches 130° F (55° C). If the cycle is cancelled during the wash phase and the water temperature is greater than 150° F (66° C) an automatic cool down rinse will occur before the door can be opened.

Operating Instructions

Cycle Settings

For best results

Follow the fabric care label instructions on items to be washed.

Appropriate wash temperature, spin speeds, soil level and options will automatically be displayed for each cycle. The settings can be changed before the cycle is started.

WASH/RINSE WATER TEMPERATURE

To change the preset temperature, press the Wash/Rinse button to scroll to the desired setting. Select a wash water temperature according to ﬁ ber content, colorfastness and soil level. A cold water rinse saves energy and reduces wrinkling.

To protect your fabrics, not all temperatures are available with every cycle. The indicator will not light if the setting is not available with that cycle.

NOTE

To change the temperature once the cycle has begun, press the PAUSE button, make the new selection and press START again.

Auto Temp wash water temperatures are automatically regulated to maximize detergent eﬀ ectiveness and im- prove washing performance. The water heater setting and its distance from the washer, water usage in other parts of the home, and seasonally low ground water temperature in some geographic areas can aﬀ ect water temperature.

Hot/Cold

Use this setting for heavily soiled white or colorfast cottons and blends.

Warm/Warm

Use this setting when a warm water rinse is desired.

Warm/Cold

Use this setting for normally soiled white or colorfast cottons or blends.

Cold/Cold

Wash and rinse temperatures are equivalent to temperature of cold tap supply. Use this selection for lightly soiled non-colorfast items, knits, delicates, and hand washables and other fabrics and colors that are prone to dye transfer. For use with cold water

SPIN SPEED

To protect your fabrics, not all spin speeds are available with every cycle. The indicator will not light if the setting is not available with that cycle.

Extra High, High, Medium and Low spin speeds are available for appropriate cycles. The spin speed and/or duration of ﬁ nal spin vary from model to model and cycle to cycle.

Increasing the spin speed will extract more water, decrease drying time and conserve energy. Decreasing the spin speed will reduce wrinkling.

Select Low spin speed to gently spin items that should be line dried.

Use No Spin to omit the ﬁ nal spin at the end of the cycle. The load will be very wet. Remove items from the wash drum to drip dry or select a Rinse & Spin cycle to remove excess water at a more convenient time.

detergents.

Extra Hot/Cold

Use this setting for heavily soiled colorfast fabrics such as towels, bedding, and children’s clothing. Extra Hot/ Cold provides wash water heated with an internal boost heater.

SOIL LEVEL

Adjust the wash time in 3-minute increments based on the soil level of each load. Five soil levels are available.

CHIME

A chime will sound at the end of the cycle when this option is selected. The signal has an adjustable volume level or can be turned oﬀ .

Cycle Options

Operating Instructions

To add options, press the corresponding options buttons to illuminate the selections desired. To delete options, press the options buttons again and the indicator lights will turn oﬀ . Some options require a “Press & Hold” eﬀ ort to acti- vate or deactivate the secondary function.

Not all options are available on every model. To protect your fabrics, not all options are available with every cycle. If an option is not appropriate for the cycle, the indicator will not light. Occasionally, a setting and option in the same cycle will conﬂ ict with each other, such as Add Steam and Energy Saver. When this happens, the option selected ﬁ rst will cause the conﬂ icting option to not be selectable.

NOTE

To change the options after the cycle starts, press PAUSE, adjust the setting and press START to resume the cycle.

Stain Treat

The Stain Treat option adds a special 10 minute soak/ pretreat agitation before the main wash. It ﬁ lls initially with detergent and cold water to prevent protein stains from setting, then the internal heater is activated to heat the wash water to remove non-protein based stains. Can be used with Prewash for the toughest stains.

Add Steam

Select this option to add approximately 20 minutes of tumbling in steam during the wash cycle. It is recommended for heavily soiled loads to help enhance the release of tough stains from fabrics after initial agitation.

NOTE

Steam may not necessarily be visible inside drum • during a steam wash cycle.

Steam may not be present during entire steam wash cycle.•

IMPORTANT

If steam is selected, rinse temperatures will be elevated.• If washer is paused during a steam wash cycle, the door •

will remain locked due to higher temperature in drum. DO NOT force open - it will unlock upon cooling.

During a steam cycle you may notice steam exiting • from the rear vent of the washer - this is normal and not cause for alarm.

Energy Saver

The Energy Saver option reduces the warm water temperature a few degrees to save energy and also extracts more water to reduce drying time. It is available with all

cycles except Express Sanitize and Rinse & Spin.

Pre Wash

Select this option to add a short initial wash period to a cycle. Heavily soiled and stained loads will prewash for approximately 5 minutes. The water will drain and the load will automatically advance to the regular wash cycle

See step 5 in “ guide for details on adding detergent to the dispenser.

Extra Rinse

Use this option when additional rinsing is desired to remove excess dirt and detergent. It is recommended for heavily soiled loads or if household members have sensitive skin.

Extra Spin

Use this option to add minutes to the ﬁ nal spin at the selected Spin Speed. This will improve water extraction, decrease drying time and save energy.

Time Manager

Customize cycle duration to ﬁ t your schedule by shorten- ing the length of each cycle. Repeatedly press the Time Manager button to select a level of duration management - aggressively manage (quickest), moderately manage (quicker) or no management (normal).

Delay Start

Press Delay Start to select a wash time convenient to your schedule or during oﬀ peak energy hours. The delay time selected will be displayed and begin counting down when you select START.

Drum Light (Press & Hold)

The drum light will come on whenever the door is opened to illuminate the drum during loading and unloading. Closing the door turns oﬀ the light. The drum light will automatically turn oﬀ if the door is left open more than 3 minutes.

You can activate the drum light during a cycle by pressing and holding the Stain Treat button for 3 seconds. The light will stay on during the cycle for 3 minutes. To turn it oﬀ , press and hold the button again.

Control Lock (Press & Hold)

To lock the controls between or during cycles, press and hold the Add Steam button for 5 seconds. displayed if you attempt to wake up a “between cycle” locked unit and maining in a “during cycle” locked unit. Repeat to unlock the controls when you are ready to operate the washer. Use this feature to reduce the likelihood of accidental operation by children.

Operating Your Washer

will alternate with cycle time re-

” section in this

will be

Operating Instructions

Washer Settings Chart

These temperature, spin speeds, soil levels and options are available with the following cycles:

Normal/Casual

Bulky/Bedding

Heavy Duty

Whitest Whites

Wash/Rinse

Extra Hot/Cold

Hot/Cold

Warm/Warm

Warm/Cold

Cold/Cold

Spin Speed

Extra High

High

Medium

Low

No Spin

Soil Level

Heavy

• (mid high)

Normal

• (mid low)

Light

Options

Stain Treat

Add Steam

Energy Saver

Pre-Wash

Extra Rinse

Extra Spin

Time Manager

Delay Start

Drum Light (Press & Hold)

Control Lock (Press & Hold)

9 = Available selections. = Cycle defaults. = Non-modiﬁ able presets.

999

9 99 999

99 99999

9999999 9999 99 999

9 99999 99 99999 99 9 99999 99

99999 99999 999999 99 999999999 99 999

99999 9 99999

9999 9

9 99999 99999 9 99999 9 99999

9999999999999 9999999999999 9999999999999

Towels

Steam Refresh

Express Wash

Express Sanitize

Cold Clean

Silk

Delicates

99999

999

9 9

Handwash

Rinse & Spin

Clean Washer

NO OPTIONS AVAILABLE WITH THIS CYCLE.

DO NOT LOAD ANY ITEMS IN DRUM DURING CLEAN WASHER CYCLE.

Other Features

Operating Instructions

Status Indicators

The estimated total cycle time will be displayed when the cycle is selected. The time may increase if water pressure is low, oversudsing occurs or the load becomes unbalanced. The estimated remaining cycle time is displayed during the cycle. The following indicators may be lighted during the cycle:

Add a Garment• Wash• Rinse• Spin• Door Locked• Various other codes in the LED may alert you to •

operating conditions that you can correct yourself before calling service. See “Avoid Service Checklist” for detail concerning these alert codes.

Reversible Door

Your washer is equipped with a reversible door. The door can be hinged on the right or left side.

NOTE

For step-by-step instructions on DOOR REVERSAL, refer to the

Installation Instructions

supplied with this washer.

Install Cycle

Run the Install Cycle before operating the washer the ﬁ rst time. Remove all items from the washer drum, enter Install Cycle mode and press START. For more information on performing the washer Install Cycle, refer to the Installa- tion Instructions accompanying this washer.

After running the correctly installed, displayed and the washer is ready to use.

If the washer was not installed properly, (“No Water”), and Cold Water Supply), or

- 1-800-4-MY-HOME) will be displayed to indicate the installation error.

The errors may result from the following conditions:

• attached to water supply or water supply valves have not been turned on. Install hoses correctly and turn on water supply valves.

• connected to the cold water supply and the cold inlet hose may have been connected to the hot water supply. Check hoses for correct supply connection. If incorrect, shut oﬀ water, disconnect hoses and connect to correct inlets according to Installation Instructions.

• a qualiﬁ ed technician (1-800-4-MY-HOME).

Install Cycle

- Water inlet hoses have not been

- The hot inlet hose may have been

- Error can only be corrected by calling

, if the washer has been

(“Install Pass”)

(“Flip Hoses” - Reverse Hot

will be

(“Call Service”

Repeat the Install Cycle when corrections are completed.

Operating Instructions

Operating Your Washer

WARNING

To reduce the risk of ﬁ re, electric shock or injury to persons, read these IMPORTANT SAFETY INSTRUCTIONS in this

Use and Care Guide

1 Sort laundry into loads that

can be washed together.

Sort items by •

recommended cycle and water temperature.

Separate white, light and colorfast items from dark •

and non-colorfast items.

Separate items that shed lint from items that attract •

lint. Casual, synthetic, knit, and corduroy items will pick up lint from towels, rugs, and bedspreads.

Separate heavily soiled items from lightly soiled •

items.

Separate lacy, sheer, loosely knit, or delicate items •

from durable items.

Do not machine wash items containing ﬁ berglass. •

Small particles of ﬁ berglass left in the drum may transfer to fabrics in other loads and cause skin irritation and/or damage to fabrics.

2 Prepare items for washing.

Empty pockets.•

before operating your washer.

Place delicate and small items such as bras, hosiery •

and baby socks in a mesh bag.

(Mesh bag not included.)

3 Pretreat stains and heavy soil.

See • Stain Removal Guide in this guide

for safe, successful stain removal instructions.

4 Add laundry load to washer.

Combine large and small items in a load.• Load large items ﬁ rst. Large items should not be more • than half the total wash load. Washing single items such as a sweater, towel or • jeans is ineﬃ cient and may cause an out-of-balance load. Add 1 or 2 similar items to help balance the load. Wash a single heavy item such as a king-sized com-•

Brush oﬀ lint and dirt. Shake out rugs and beach • towels. Close zippers, fasten hooks, button buttons, tie strings •

forter, bedspread or sleeping bag separately. The washer can be fully loaded, but the items should • not be tightly packed. The door should close easily.

and sashes, and remove non-washable trims and ornaments. Mend rips and tears to prevent further damage dur-• ing washing. Turn knit items inside out to prevent pilling.•

Operating Your Washer, continued

5 Add laundry products to the dispenser.

For best results

Use a low-sudsing, high eﬃ ciency detergent to prevent oversudsing in front load washers. Look for this symbol on the detergent label:

Detergent, liquid chlorine bleach and liquid fabric softener will be dispensed at the proper times in the cycle.

IMPORTANT

Open and close the dispenser drawer slowly. Closing the drawer too quickly could result in early dispensing of the bleach or fabric softener.

Operating Instructions

Use the cap or scoop provided by the detergent manufacturer to measure the amount recommended. Detergent dosage may need to be adjusted for water temperature, water hardness, load size and soil level.

Liquid Detergent

Add the recommended amount of high eﬃ ciency liq-• uid detergent to the “Main Wash - Liquid Only” cup. Do not exceed the • MAX ﬁ ll line. Liquid detergent can also be added directly to the • “Main Wash” chamber when not using the “Pre-

Wash” option.

NOTE

From time to time you may see water in the “Main Wash -Liquid Only” chamber. This is part of the normal

operation of the washer.

Powder Detergent

To use a high eﬃ ciency powder detergent, remove the • “Main Wash - Liquid Only” cup and add the powder directly to the “Main Wash” detergent chamber.

IMPORTANT

Save the liquid cup insert for future use. DO NOT discard it while you are using powder detergent.

Insert liquid cup when using liquid detergent.

Remove liquid cup when using powder detergent! DO NOT

pour powder detergent into

liquid cup. It will not dis-

pense correctly!

Operating Instructions

Operating Your Washer, continued

Other Wash Products

Water conditioner, detergent booster and enzyme • products may be added with the detergent. Put liquid products with liquid detergent in the • “Main Wash - Liquid Only” chamber or powder products with powder detergent in the “Main Wash” detergent chamber.

IMPORTANT

Do not mix liquids and powders.

IMPORTANT

Use of multi-product (detergent plus softener) sheets or color-absorbing sheets NOT recommended. They could disable your machine and result in unwarranted repair costs.

Detergent for Prewash

For heavily soiled or stained loads, select the • Prewash option and add the recommended amount of detergent to the “Pre-Wash” detergent cup.

Liquid Chlorine Bleach

If desired, add liquid chlorine bleach to the chamber • labeled “Liquid Bleach”. Fill to the • MIN line for small loads or the MAX line for large loads. DO NOT ﬁ ll above the maximum ﬁ ll line.

IMPORTANT

To prevent fabric damage, do not overﬁ ll the “Liquid Bleach” chamber or pour liquid chlorine bleach directly

onto the load.

Liquid Fabric Softener

If desired, pour the recommended amount of liquid • fabric softener into the chamber labeled “Fabric Softener”. Fill to the • MIN line for small loads or the MAX line for large loads. DO NOT ﬁ ll above the maximum ﬁ ll line.•

NOTE

To prevent staining, do not overﬁ ll the “Fabric Softener” chamber or pour liquid fabric softener directly on the wash load.

Use of a fabric softener-dispensing ball is not recom-• mended in tumble action washers.

Operating Instructions

Operating Your Washer, continued

6 Select the appropriate cycle and settings for

the load.

Press the • POWER button to turn the unit on. Turn the cycle selector knob in either direction to se-• lect the cycle desired. The indicator for that cycle will be illuminated. The estimated cycle time, suitable wash and rinse • water temperatures, ﬁ nal spin speed, soil level, and options for each cycle will be indicated for the cycle selected. See the “Washer Settings Chart” for more details. To change the settings, press the • Wash/Rinse, Spin Speed and Soil Level buttons to scroll to the desired settings. To select or delete an option, press the button for that • option. The indicator will be illuminated when the option has been selected. The indicator will no longer be lighted when the option has been deleted.

NOTE

To provide the best care for your laundry, not every setting or option is available with every cycle. If a setting or option is not available for the cycle selected, the indicator will not light.

when the buttons are pressed. To change the settings or options, press PAUSE, make the new selections and press START again. To change the cycle once the cycle has begun, press • POWER to cancel the current cycle, press POWER to turn on unit again, select a new cycle, and press START again. Just turning the cycle selector knob will not change the cycle. To stop the cycle, press • POWER. A signal will sound at the end of the cycle if the • Chime option has been selected. Remove items from the washer when the cycle ends • and place in dryer, line dry or dry ﬂ at as directed on the fabric care label.

For best results

Follow the fabric care label instructions on items to be washed.

7 Start the washer.

Close the door and press • START. The washer will not operate with the door open. as a reminder to close the door. Select • Delay Start to delay the beginning of the cycle, if desired. As a safety measure, the door will automatically lock • during the entire wash cycle. To add a forgotten item to the washer any time during • the wash portion of the cycle, press PAUSE. When the door unlocks, open the door, add the item, close the door and press START to resume the cycle. If changes to the settings or options are attempted • after the cycle starts, you will hear several beeps

will be displayed

Excess wrinkling, color transfer or odors may develop • in items left in the washer after the cycle has ended, if not removed promptly.

CAUTION

ENTRAPMENT and TIP-OVER HAZARD

Do not leave the door open if there are small children or pets present. An open door could entice children to hang on the door or crawl inside the washer. If there are no small children present, you may leave the door ajar to prevent odor build up.

Operating Instructions

Normal Operating Sounds

You may or may not hear the following sounds from your new washer:

A. DRAIN HOSE The washer has a ﬂ exible drain hose to

carry water from the washer to the stand pipe of your home. You will hear water ﬂ owing into your stand pipe. This is a normal part of the operation of the washer.

B. WATER VALVES/DISPENSER As water enters the

dispenser system, it is common to hear a water ﬂ owing sound. This normal sound will vary slightly based on the water pressure in your home.

C. DOOR LOCK Your washer is equipped with dual door

locks with electric solenoids. There will be a clicking sound as the washer door is being locked or unlocked.

D. DRAIN PUMP Your washer is equipped with a high

velocity drain pump. It is normal to hear humming and gurgling sounds as water is pumped from the washer. Both of these sounds are normal and indicate that your pump is functioning correctly.

E. HIGH SPEED MOTOR A powerful motor is used to drive

the drum to high spin speeds to extract water from your load. You will hear a sound associated with these higher spin speeds. This sound is normal and will vary slightly as the spin speed varies with load size and cycle selected.

CAUTION

Abnormal, on-going sounds may be an indication of a pending washer failure and should be investigated by a qualiﬁ ed technician.

Safe Stain Removal Procedures

To reduce the risk of ﬁ re or serious injury to persons or property, comply with the basic warnings listed below:

Read and comply with all instructions on stain removal • products. Keep stain removal products in their original labeled • containers and out of children’s reach. Thoroughly wash any utensils used.• Do not combine stain removal products, especially • ammonia and chlorine bleach. Dangerous fumes can result. Never wash items which have been previously cleaned • in, washed in, soaked in or spotted with gasoline, dry cleaning solvents or other ﬂ ammable or explosive sub- stances because the items give oﬀ vapors that could ignite or explode. Never use highly ﬂ ammable solvents, such as gasoline, • inside the home. Vapors can explode on contact with ﬂ ames or sparks.

For Successful Stain Removal:

Treat stains promptly.• Determine the kind of stain, then follow the recom-• mended treatment in the stain removal chart on the next page. To pretreat stains, use a prewash product, liquid de-• tergent, or a paste made from powder detergent and water. Use cold water on unknown stains as hot water can set • stains. Consult care label instructions for treatments to avoid • on speciﬁ c fabrics. Check for colorfastness by testing stain remover prod-• ucts on an inside seam. Rinse and wash items after stain removal.•

Stain Removal Guide

WARNING

HARMFUL VAPOR HAZARD

Do not use or mix liquid chlorine bleach with other household chemicals such as toilet cleaners, rust removers, acid or products containing ammonia. These mixtures can produce dangerous fumes which can cause serious injury or death.

For best results

Follow the fabric care label instructions on items to be washed.

Stain Removal Guide

Stain Removal Suggestions

STAIN TREATMENT

Adhesive tape, chewing gum, rubber cement

Baby formula, dairy products, egg

Beverages (coﬀ ee, tea, soda, juice, alcoholic beverages)

Blood Rinse with cold water. Rub with bar soap. Or, pretreat or soak with product containing

Candle wax, crayon Scrape oﬀ surface wax. Place stain face down between paper towels. Press with warm

Chocolate Pretreat or soak in warm water using product containing enzymes. Wash using bleach

Collar or cuﬀ soil, cos- metics

Dye transfer on white fabric

Grass Pretreat or soak in warm water using product containing enzymes. Wash using bleach

Grease, oil, tar (butter, fats, salad dressing, cooking oils, car grease, motor oils)

Ink Some inks may be impossible to remove. Washing may set some inks. Use prewash stain

Mildew, scorch Wash with chlorine bleach if safe for fabric. Or, soak in oxygen bleach and hot water

Mud Brush oﬀ dry mud. Pretreat or soak with product containing enzymes. Mustard, tomato Pretreat with prewash stain remover. Wash using bleach safe for fabric. Nail polish May be impossible to remove. Place stain face down on paper towels. Apply nail pol-

Paint, varnish WATER BASED: Rinse fabric in cool water while stain is wet. Wash. Once paint is dry, it

Perspiration Use prewash stain remover or rub with bar soap. Rinse. Wash using nonchlorine bleach in

Rust, brown or yellow discoloration

Shoe polish LIQUID: Pretreat with a paste of powder detergent and water. PASTE: Scrape residue from

Tomato Pretreat with prewash stain remover. Wash using bleach safe for fabric. Urine, vomit, mucus, feces Pretreat or soak in product containing enzymes. Wash using bleach safe for fabric. Wine Pretreat or soak in cold water. Wash in hottest water and bleach safe for fabric

Apply ice. Scrape oﬀ excess. Place stain face down on paper towels. Saturate with pre- wash stain remover or nonﬂ ammable dry cleaning ﬂ uid.

Use product containing enzymes to pretreat or soak stains. Soak for 30 minutes or more. Wash.

Pretreat stain. Wash using cold water and bleach safe for fabric.

enzymes. Wash using bleach safe for fabric.

iron until wax is absorbed. Replace paper towels frequently. Treat remaining stain with prewash stain remover or nonﬂ ammable dry cleaning ﬂ uid. Hand wash to remove solvent. Wash using bleach safe for fabric.

safe for fabric. Pretreat with prewash stain remover or rub with bar soap.

Use packaged color remover. Wash using bleach safe for fabric.

safe for fabric. Scrape residue from fabric. Pretreat. Wash using hottest water safe for fabric. For heavy

stains and tar, apply nonﬂ ammable dry cleaning ﬂ uid to back of stain. Replace towels under stain frequently. Rinse thoroughly. Wash using hottest water safe for fabric.

remover, denatured alcohol or nonﬂ ammable dry cleaning ﬂ uid.

before washing. Badly mildewed fabrics may be permanently damaged.

ish remover to back of stain. Repeat, replacing paper towels frequently. Do not use on acetate fabrics.

cannot be removed. OIL BASED AND VARNISH: Use solvent recommended on can label. Rinse thoroughly before washing.

hottest water safe for fabric. Use rust remover safe for fabric. Do not use chlorine bleach because it may intensify

discoloration.

fabric. Pretreat with prewash stain remover or nonﬂ ammable dry cleaning ﬂ uid. Rinse. Rub detergent into dampened area. Wash using bleach safe for fabric.

Inside Routine Cleaning (Preventive)

To help prevent odors, mold or mildew, leave the door open for a few hours after use or whenever the washer is not in use.

CAUTION

ENTRAPMENT and TIP-OVER HAZARD

TO REFRESH OR CLEAN INSIDE OF WASHER To clean and freshen the washer, perform the Clean

Washer cycle. For best results use the Clean Washer cycle

once a month. To begin the cycle, rotate cycle knob to Clean Washer. If

installed, remove the “LIQUID ONLY” cup from the dispenser. REMOVE ALL ITEMS FROM WASH DRUM before ﬁ lling the detergent chamber with one (1) cup of liquid chlorine bleach

OR one (1) pouch of TIDE® WASHING MACHINE CLEANER. DO NOT use both. Press START to begin.

Care and Cleaning

Turn cycle selector to Clean Washer.

REMOVE “LIQUID ONLY” DISPENSER CUP

IMPORTANT

Items left in washer while performing the Clean Washer cycle will cause a severe out-of-balance situation that could damage the washing machine.

For best results

Immediately follow up with a Rinse & Spin cycle on Extra High Spin Speed

with no detergent or bleach to help clear any residual bleach left after the

Clean Washer cycle.

NOTE

If the Clean Washer cycle is cancelled or paused during the cycle, the washer will go through 2 rinse cycles to clean the drum of any residual bleach before unlocking the door.

“MAIN WASH” COMPARTMENT

WARNING

HARMFUL VAPOR HAZARD

Care and Cleaning

Other Inside Routine Cleaning (Preventive) Cleaning Dispenser Drawer Area

NOTE

Detergent and fabric softener may build up in the dispenser drawer. Residue should be removed once or twice a month.

Remove the drawer by pulling the drawer out until it • stops.

Reach back into the left rear corner of the drawer cav-• ity and press down ﬁ rmly on the lock tab. Pull out the drawer.

Remove the insert from the bleach and fabric softener • compartments.

Rinse the drawer and inserts with a combination of ¾ • cup liquid chlorine bleach and 1 gallon hot tap water to remove traces of accumulated powders and liquids. Large amounts of fabric softener residue may indicate improper dilution or more frequent cleaning is required. Rinse well with tap water.

To clean the drawer opening, use a small brush to clean • the recess. Remove all residue from the upper and lower parts of the recess.

Replace the insert by pressing it in place until you hear a • slight click. Return the dispenser drawer.

Daily Preventive Maintenance

Remove items from the washer as soon as the cycle ends. • Excess wrinkling, color transfer, and odors may develop in items left in the washer.

If there are no small children or pets present, you may • leave the door ajar when the washer is not in use.

Leave the dispenser drawer open slightly at the end of • the wash day.

Dry around the washer door opening, ﬂ exible gasket, and • door glass. These areas should always be clean to ensure a water tight seal.

When extremely soiled items have been washed, a dirty • residue may remain on the drum. Remove this by wiping the drum with a nonabrasive household cleanser. Rinse thoroughly with water.

Periodically, wipe dry the folds in the bottom of the door • ﬂ exible gasket to remove lint and other debris.

Inside Cleaning (Aggressive)

In cases where the Clean Washer cycle along with care and cleaning of rubber gasket folds isn’t done, and severe odor, mold, mildew, or residue buildup have developed, follow the below cleaning procedure to help alleviate the problem.

CLEANING PROCEDURE - Washer Drum

Ensure the wash tub is empty (or no clothes load). If installed, remove the “LIQUID ONLY” cup from the dispenser. Open the detergent drawer and pour eight (8) cups of bleach into the “MAIN WASH” detergent compartment. Select Clean Washer cycle as described previously in

Upon cycle completion inspect the interior of the washer to see if the odor/residue has been eliminated. If any additional cleaning is required, repeat the above procedure. This may take several cycles depending on the severity of the odor/residue. You may observe some remaining discoloration due to the long term eﬀ ects of this residue.

For especially contaminated areas visible inside the drum (including the front rubber seal), these areas might be more eﬀ ectively cleaned by spraying a Bleach Cleaner on a scrub brush, soft sponge, or towel and scrubbing.

Inside Routine Cleaning (Preventive)

Care and Cleaning

Turn cycle selector to Clean Washer.

REMOVE “LIQUID ONLY” DISPENSER CUP

IMPORTANT

Always wear rubber or latex gloves and protect ﬂ oor and clothing from damage.

If odor is still left after bleach cycle(s) and bleach cleaner, open the detergent drawer and pour one (1) pouch of TIDE® WASHING MACHINE CLEANER in detergent drawer. Select

Clean Washer Cycle as above and start the washer.

For best results

Immediately follow up with a Rinse & Spin cycle on Extra High Spin Speed

with no detergent or bleach to help clear any residual bleach left after the

Clean Washer cycle.

IMPORTANT

See

Inside Routine Cleaning (Preventive)

cleaning maintenance which is necessary to avoid repeating issues.

for future

NOTE

If the Clean Washer cycle is cancelled or paused during the cycle, the washer will go through 2 rinse cycles to clean the drum of any residual bleach before unlocking the door.

“MAIN WASH” COMPARTMENT

WARNING

HARMFUL VAPOR HAZARD

Care and Cleaning

Outside Routine Cleaning

When washing is completed, wipe top and sides of washer • with a damp cloth. Turn water faucets oﬀ to prevent pressure build-up in the hoses.

Clean the cabinet with mild soap and water. Never use harsh, • gritty or abrasive cleansers

If the cabinet becomes stained, clean with diluted chlorine • bleach (1 part bleach to 8 parts water). Rinse several times with clear water.

Remove glue residue from tape or labels with a mixture of • warm water and mild detergent. Or, touch residue with the sticky side of tape.

When cleaning chrome parts use a window cleaner with am-• monia or mild soap and water.

Before moving the washer, place a strip of cardboard or thin • ﬁ berboard under the front leveling legs to prevent damage to the ﬂ oor.

IMPORTANT

Do not store or place laundry products on top of washer at any time. They can damage the ﬁ nish or controls.

Winterizing Instructions

IMPORTANT

If the washer is stored in an area where freezing can occur or moved in freezing temperatures, follow these winterizing instructions to prevent damage to the washer:

1 Turn oﬀ water supply faucets. 2 Disconnect hoses from water supply and drain water

from hoses.

3 Plug electrical cord into a properly grounded electrical

outlet.

4 Add 1 gallon (3.8 L) nontoxic recreational vehicle (RV)

antifreeze to empty wash drum. Close door.

5 Select the Rinse & Spin cycle and deselect Extra Rinse.

Press Start and let the washer drain for 1 minute to drain out all the water. Not all of the RV antifreeze will be expelled.

6 Press POWER, unplug electrical power cord, dry oﬀ drum

interior and close door.

7 Remove dispenser drawer. Drain any water in

compartments and dry compartments. Replace drawer.

8 Store washer in an upright position. 9 To remove antifreeze from washer after storage, perform

Clean Washer cycle as described earlier.

ANTIFREEZE

Follow WINTERIZING INSTRUCTIONS for cold weather storage and care.

Solutions to Common Problems

Common Washing Problems

Many washing problems involve poor soil and stain removal, residues of lint and scum, and fabric damage. For satisfactory washing results, follow these suggestions provided by The Soap and Detergent Association.

PROBLEM POSSIBLE CAUSES SOLUTIONS PREVENTIVE MEASURES Blue stains Undiluted liquid detergent •

Discoloration, graying

or fabric softener dispensed directly onto fabric.

Not enough detergent. • Wash water temperature • too low. Incorrect sorting.•

If caused by detergent, mix 1 cup (240 • ml) white vinegar with 1 quart (.95 L) water in a plastic container. Soak item 1 hour. Rinse. If caused by fabric softener, rub stains • with bar soap. Wash.

Rewash with correct amount of deter-• gent and hottest water safe for fabric. Add bleach safe for fabric.•

Avoid overﬁ lling detergent and • fabric softener compartments of dispenser.

Sort items by soil level and color. • Use correct amount of detergent, • hottest water and bleach safe for fabric.

Greasy, oily stains

Holes, tears, or snags

Lint Incorrect sorting.•

Pilling (Fibers ball up and cling to fabric.)

Residue or powder on dark items; Stiﬀ , harsh fabrics.

Wrinkling Overloading the washer.•

Not enough detergent.• Undiluted liquid fabric • softener poured directly on fabric.

Incorrect use of chlorine • bleach. Unfastened zippers, hooks, • buckles. Rips, tears and broken • threads. Overloading the washer.• Degradation of fabric.•

Tissues left in pocket.• Overloading the washer.• Not enough detergent.• Undissolved detergent has • left a residue resembling lint. Static cling is attracting lint.• Load washed too long.•

Pilling is normal with syn-• thetic and permanent press fabrics. This is due to abrasion from normal wear.

Undissolved detergent.• Some granular detergents • can combine with hard water minerals to form a residue. Overloading the washer.•

Incorrect wash cycle for • wash load.

Treat with prewash stain remover or • liquid detergent. Increase detergent and water tem-• perature. Rewash. Rub fabric softener stains with bar • soap.

May be irreversible if rips, tears and • seams cannot be mended.

Reduce load size. Rewash using correct • water temperature, water level, and amount of detergent. Add nonprecipitating water condition-• er to wash water to remove detergent residue. Add liquid fabric softener to ﬁ nal • rinse. Dry load in dryer.• Remove lint with lint brush or roller.•

Use a lint brush or shaver to remove • pills.

Rewash load.• Increase water temperature using •

Reduce load size.• Rinse in cold water with liquid fabric • softener using the casual or delicate cycle.

Use correct amount of detergent • and hottest water safe for fabric. Do not pour liquid fabric softener • directly on fabric. See Operating Your Washer, step 5.

Never pour chlorine bleach di-• rectly on fabric. Check condition of items before • washing. See Operating Your Washer, steps 2 and 5.

See Operating Your Washer, steps • 1 and 2. Do not overload washer.• Use correct temperature and • amount of detergent, water and wash time.

Use fabric softener in the washer • to lubricate ﬁ bers. When ironing, use spray starch or • fabric ﬁ nish on collars and cuﬀ s. Turn items inside out to reduce • abrasion.

hottest water safe for fabric. Do not overload washer.• Use liquid detergent or use nonpre-• cipitating water conditioner with powder detergent.

Do not overload washer.• Remove items from washer as soon • as cycle is completed. Use liquid fabric softener.•

Solutions to Common Problems

Common Washing Problems, continued

PROBLEM POSSIBLE CAUSES SOLUTIONS PREVENTIVE MEASURES Yellow buildup

of body soil on synthetic fabrics

Yellow or brown rust stains

Residue stains / buildup, mold or mildew stains in gasket

Residue stains / buildup, mold or mildew stains in dispenser drawer

Water in fold of ﬂ exible gasket

Odor Moisture in the washer.•

Agitation time too short.• Wash water temperature • too low. Not enough detergent.•

Iron or manganese in water • supply, water pipes, or water heater.

Moisture in the washer.• Use of non-HE detergent.• Overdosing detergent.• Overloading wash drum.• Leaving a wet load set in • washer. Cold water washes which • may not completely dissolve and remove detergents.

Moisture in the washer.• Use of non-HE detergent.• Overdosing detergent.•

Result of washing and part • of normal operation.

Use of non-HE detergent.• Overdosing detergent.• Leaving a wet load remain • in washer. Cold water washes which • may not completely dissolve and remove detergents.

Soak in detergent booster or product • containing enzymes. Wash in hottest water safe for fabric • using casual cycle. Increase detergent.• Add bleach safe for fabric or treat • with color remover.

To restore discolored load of whites, • use rust remover safe for fabric. Do not use chlorine bleach to remove • rust stains. It may intensify discoloration.

Perform • Clean Washer cycle Scrub gasket with Comet™ Spray Gel • Mildew Stain Remover using brush to remove stains. Use only HE (high eﬃ ciency detergent) • along with recommended dosage. Remove wash load immediately upon • cycle completion.

Remove dispenser drawer and wipe • dispenser and inserts with combination of ¾ cup liquid chlorine bleach and one gallon hot water. Rinse well, and repeat if necessary. Return drawer to location. NOTE: Wear rubber of latex gloves. Protect ﬂ oor and clothing from bleach damage. Use only HE (high eﬃ ciency detergent) • along with recommended dosage.

At the end of each wash, dry inside • of gasket fold with clean dry towel all around gasket.

Perform • Clean Washer cycle. At the end of each wash, dry inside of • gasket fold with clean, dry towel all around gasket. Use only HE (high eﬃ ciency detergent) • along with recommended dosage. Remove wash load immediately upon • cycle completion. Pour one cup liquid chlorine bleach in • standpipe; let remain a day and ﬂ ush with water.

Select correct wash cycle.• Use correct amount of detergent.• Wash synthetics frequently using • hot or warm water.

Use nonprecipitating water soft-• ener. Before washing, run hot water for • a few minutes to clear lines. Drain water heater occasionally.• For an ongoing problem, install • an iron ﬁ lter in your water supply system.

Run dehumidiﬁ er in laundry room.• Avoid overﬁ lling detergent and • fabric softener compartments of dispenser. Dry the inside of washer and gas-• ket after every run.

Avoid overﬁ lling detergent and • fabric softener compartments of dispenser.

Leave door and dispenser drawer • open for a few hours after use or whenever washer is not in use.

Solutions to Common Problems

Avoid Service Checklist

Before calling for service, review this list. It may save both time and expense. The list includes common occurrences that are not the result of defective workmanship or materials in this washer.

IMPORTANT

Disconnect washer from electrical service before performing any work on unit or on associated systems (including electrical supply, water inlet or water drainage).

OCCURRENCE POSSIBLE CAUSE SOLUTION

NOISE

High pitch “jet engine” noise.

Rattling and clanking noise.

Thumping sound. Heavy wash loads may produce

Vibrating noise. Washer is not resting ﬁ rmly on ﬂ oor. Move washer so it rests ﬁ rmly on ﬂ oor. Adjust

OPERATING

Washer does not start. Electrical power cord may not be

Washer won’t spin. Load is too small. Add 1 or 2 similar items to help balance the load. Residue left in drum. Heavily soiled items. Wipe drum with a nonabrasive household cleans-

A certain amount of motor whine is normal during the spin cycle.

Foreign objects such as coins or safety pins may be in drum or pump.

Belt buckles and metal fasteners are hitting wash drum.

a thumping sound. This is usually normal. If sound continues, washer is probably out of balance.

Shipping bolts and foam block have not been removed during installation.

Wash load unevenly distributed in drum.

plugged in or connection may be loose.

House fuse blown, circuit breaker tripped, or a power outage has occurred.

Water supply faucets are not turned on.

Motor is overheated. Washer motor will stop if it becomes overheated.

Washer door is not completely closed.

Stop washer and check drum. If noise continues after washer is restarted, objects may be in pump. Call a Sears or other qualiﬁ ed service dealer.

To prevent unnecessary noise and damage to drum, fasten fasteners and turn items inside out.

Stop washer and redistribute wash load.

leveling legs. See for details.

See

INSTALLATION INSTRUCTIONS

shipping bolts and foam block. Stop washer and rearrange wash load.

Make sure plug ﬁ ts tightly in wall outlet.

Reset circuit breaker or replace fuse. Do not increase fuse capacity. If problem is a circuit overload, have it corrected by a qualiﬁ ed electrician. If problem is a power outage, call local electric company.

Turn on water supply faucets.

It will automatically restart after a cool down period of up to 30 minutes (if washer has not been manually turned oﬀ ).

Close door completely.

er, then rinse. Shake or brush excess dirt and sand from items before washing

INSTALLATION INSTRUCTIONS

for removing

Solutions to Common Problems

Avoid Service Checklist, continued

OCCURRENCE POSSIBLE CAUSE SOLUTION

WATER

Water collects in folds of front door ﬂ exible gasket at the end of the cycle.

Water collects in bleach and fabric softener compartments.

Wash load too wet after spin.

Water does not enter washer or it enters slowly.

Warm or hot water is not hot enough.

Water in washer does not drain or drains slowly.

Water leaks. Fill hose connection is loose at faucet

Oversudsing. Wrong detergent. Run rinse cycle. Use a low-sudsing, high eﬃ ciency

Incorrect wash and rinse temperatures.

Water is entering washer but tub does not ﬁ ll.

This is a result of the washing action and is part of the normal operation of the washer.

This is a result of the siphoning action and is part of the normal operation of the washer.

Washer is overloaded. Do not overload washer. See Operating Your

Load is too small. Add 1 or 2 similar items to help balance the load. Load is out of balance. Rearrange load to allow proper spinning. Drain hose is kinked. Straighten drain hose. Water supply is not adequate in area. Check another faucet in the house. Wait until water

Water supply faucets are not completely open.

Water is being used elsewhere in the house. Water pressure must be at least 30 psi (260 kPa).

Water inlet hoses are kinked. Straighten hoses. Hot water heater is set too low or is a

distance from washer.

Hot water is being used elsewhere in the house.

Drain hose is kinked or clogged. Clean and straighten the drain hose. Drain hose standpipe is too tall. Maxi-

mum standpipe height is 8’ (2.4 m). House drain pipes are clogged. Unclog drain pipes. Contact plumber if necessary.

or washer.

Too much detergent. Run rinse cycle. Use less detergent in future loads. Hot and cold water hoses are con-

nected to wrong supply faucets. Drain hose standpipe is too low. Stand-

pipe must be a minimum of 23.6” (60 cm) high to prevent siphoning.

Water may be removed by removing the dispenser drawer (see draining water into the empty drum or sink.

Washer, step 4.

supply and pressure increase. Fully open hot and cold faucets.

Avoid running water elsewhere while washer is ﬁ lling.

Measure hot water temperature at nearby faucet with candy or meat thermometer. Water temperature should be at least 120°F (49°C). Adjust water heater as necessary.

Avoid using hot water elsewhere before or during washer use. There may not be enough hot water available for proper cleaning. If problem persists, your hot water system may be unable to support more than 1 use at a time.

Reduce standpipe height to less than 8’ (2.4 m). See

INSTALLATION INSTRUCTIONS

Check and tighten hose connections. Install rubber sealing washers provided.

detergent.

Connect hot water hose to hot water faucet and cold water hose to cold water faucet.

Increase standpipe height to at least 23.6” (60 cm). See

Care and Cleaning

INSTALLATION INSTRUCTIONS

in this guide) and

Solutions to Common Problems

Avoid Service Checklist, continued

OCCURRENCE POSSIBLE CAUSE SOLUTION

CODES DISPLAYED IN LED

Water inlet hoses are not installed. Install Hot and Cold water hoses and turn on Hot

and Cold water supply valves.

(No or slow water ﬁ ll)

(Cold water detected from Hot

inlet hose during Install Cycle)

(water not maintaining level)

(washer experiencing drain

problems during cycle)

Water supply valves are not turned on. Turn on Hot and Cold water supply valves. Water supply is not adequate in installation. Test water pressure at another faucet in the house.

Water pressure must be at least 30 psi (260 kPa).

Water is being used elsewhere in the house. Avoid running water elsewhere while washer is

ﬁ lling. Water inlet hoses are kinked. Straighten hoses. Water inlet screens are clogged. Remove hoses and clean sediment from screens. Hot and Cold inlet hoses are connected to

wrong supply faucets. Hot water heater is set too low or is a long

distance from washer.

Hot water is being used elsewhere in the house.

Drain pipe position too low and water siphoning out drain hose.

If drain pipe height is adequate, error detected can only be resolved by calling service technician.

Drain pipe blocked. Unclog drain pipe. If drain pipe drains freely with test water

from a jug, error detected can only be resolved by calling service technician.

Error detected can only be resolved by calling service technician.

Connect hot water hose to hot water faucet and

cold water hose to cold water faucet.

Measure hot water temperature at nearby faucet

with candy or meat thermometer. Water tempera-

ture should be at least 120°F (49°C). Adjust water

heater as necessary.

Avoid using hot water elsewhere before or during

washer use. Your hot water system may be unable

to support more than 1 use at a time.

Drain pipe height must be minimum 24” above

bottom of unit. Refer to

correct drain pipe installation requirements and

adjust accordingly.

Call 1-800-4-MY-HOME (1-800-469-4663) for

assistance.

Call 1-800-4-MY-HOME (1-800-469-4663) for

assistance.

Call 1-800-4-MY-HOME (1-800-469-4663) for

assistance.

Installation Instructions

for

(Call Service)

+ 61 hidden pages

Kenmore Elite 4.3 cu. ft. Steam Front-Load Washer Manufacturer's Warranty

Specifications and Main Features

Frequently Asked Questions

User Manual