Kenmore 2125, 2135 Owner's Manual

Use & Care Guide

Manual de uso y cuidado

Guide d’Utilisation et d’Entretien

English / Español / Français
Table of Contents / Índice / Table des matières......2		Designed to use only HE High Efficiency
		detergents.
		Diseñada para utilizar solamente
		detergentes de alto rendimiento (HE).
		Conçue pour l’utilisation d’un détergent
		haute efficacité seulement.

Models/Modelos/Modèles: 2125* and 2135*

Kenmore®

Top-Loading Washer

Lavadora de carga superior

Laveuse à chargement par le dessus

* = color number, número de color, numéro de couleur

P/N W10338663A

Sears Brands Management Corporation

Hoffman Estates, IL 60179 U.S.A.

www.kenmore.com

www.sears.com

Sears Canada Inc.

Toronto, Ontario, Canada M5B 2B8

www.sears.ca

Table of Contents
WASHER SAFETY..............................		3
WHAT’S NEW UNDER THE LID?....4
CONTROL PANEL
AND FEATURES.................................		5
CYCLE GUIDE....................................		7
USING YOUR WASHER...................		8
WASHER MAINTENANCE.............		10
TROUBLESHOOTING......................		12
PROTECTION AGREEMENTS.........		16
WARRANTY......................................		16
ASSISTANCE OR
SERVICE............................	Back Cover

Índice

Table des matières

SEGURIDAD DE LA
LAVADORA .....................................		17
¿QUÉ HAY DE NUEVO DEBAJO
DE LA TAPA?.....................................		18
PANEL DE CONTROL
Y CARACTERÍSTICAS	.....................	19
GUIÁ DE CICLOS.............................		21
USO DE SU LAVADORA ...............		23
MANTENIMIENTO DE LA
LAVADORA......................................		26
SOLUCIÓN DE PROBLEMAS........		28
CONTRATOS DE PROTECCIÓN...		33
GARANTÍA ......................................		33
AYUDA O SERVICIO
TÉCNICO....................	Contraportada

SÉCURITÉ DE LA LAVEUSE............		34
QUOI DE NEUF SOUS LE
COUVERCLE?...................................		35
TABLEAU DE COMMANDE ET
CARACTÉRISTIQUES......................		36
GUIDE DE PROGRAMMES...........		38
UTILISATION DE LA LAVEUSE.....		40
ENTRETIEN DE LA LAVEUSE.........		43
DÉPANNAGE...................................		45
CONTRATS DE PROTECTION.......		50
GARANTIE........................................		50
ASSISTANCE OU
SERVICE................	Couverture arrière

WASHER SAFETY

WHAT’S NEW UNDER THE LID?

Cleaning with Less Energy

Choosing the Right Detergent

First stage

Second stage

Your new Energy Star® qualified washer saves energy by using lower water levels and reduced wash temperatures, as compared to traditional top-load washers. During the first stage of the wash cycle, it is normal for some of the load to be above the water line. The second stage adds the correct amount of water based on the load size. This washer automatically adjusts the water level to the load size - no water level selector is needed.

When loading the washer with dirty laundry, fill it evenly around the basket wall.

Automatic Load Size Sensing

Once you start the cycle, the lid will lock, and the washer will begin the sensing process to determine the correct water level for the load. This may take several minutes before water is added. You will find a step-by-step description in the “Cycle

Status Lights” section.

You will hear the motor turn the basket in short pulses to thoroughly wet the load.

Use only High Efficiency detergents. The package will be marked “HE” or “High Efficiency.” This wash system, along with less water will create too much sudsing with a regular non-HE detergent.

Using regular detergent will likely result in longer cycle times and reduced rinsing performance. It may also result in component failures and noticeable mold or mildew. HE detergents are made to produce the right amount of suds for the best performance. Follow the manufacturer’s instructions to determine the amount of detergent to use.

Use only High Efficiency (HE) detergent.

Concentrated Cleaning

Low-water cleaning means concentrated cleaning. The lower water level combined with HE detergent during the first stage of the wash cycle delivers detergent directly to the soils.

Normal Sounds You Can Expect

At different stages of the wash cycle, you may hear sounds and noises that are different from those of your previous washer. For example, you may hear a clicking and hum at the beginning of the cycle, as the lid lock goes through a self-test. There will be different kinds of humming and whirring sounds as the agitator moves the load. And sometimes, you may hear nothing at all, as the washer determines the correct water level for your load or allows time for clothes to soak.

CONTROL PANEL AND FEATURES

Not all features and options are available on all models.

Appearance may vary.

1 WASH TEMPS

4 START/PAUSE/Unlock Lid button

Temperature Control senses and maintains uniform water temperatures by regulating incoming hot and cold water.

Select a wash temperature based on the type of fabric and soils being washed. For best results and following the garment label instructions, use the warmest wash water safe for your fabric.

•Warm and hot water may be cooler than a traditional top-load washer.

•Even in a cold and cool water wash, some warm water may be added to the washer to maintain a minimum temperature.

2CYCLE OPTIONS

When you select a cycle, its default options will light up.

NOTE: Not all cycles, options, and modifiers are available on all models. You may also add or remove options for each cycle. Not all options can be used with all cycles, and some are preset to work with certain cycles.

RINSE

This option can be used to automatically add a second rinse to most cycles.

FABRIC SOFTENER

This option must be set to “On” if using fabric softener during a cycle. It ensures that fabric softener is added at the correct time in the rinse for even distribution.

3WASH CYCLE KNOB

Use the Wash Cycle knob to select available cycles on your washer. Turn the knob to select a cycle for your laundry load.

See “Cycle Guide” for detailed descriptions of cycles.

Press to start the selected cycle; press again to pause the cycle and unlock the lid. If the washer has been paused the

“wash” status light will flash. To restart the selected cycle press start again.

NOTE: If the washer is spinning, it may take several minutes to unlock the lid. Press and hold for 3 seconds to cancel a cycle.

5CYCLE STATUS LIGHTS INDICATOR

The Cycle Status Lights shows the progress of a cycle. At each stage of the process, you may notice sounds or pauses that are different from traditional washers.

SENSING

When the START/PAUSE/Unlock Lid button is pressed, the washer will first perform a self-test on the lid lock mechanism. You will hear a click, the basket will make

a slight turn, and the lid will unlock briefly before locking again, this process may take 20 seconds to complete.

Once the lid has locked the second time, the washer will use short, slow spins to estimate the load size. These sensing spins may take 2 to 3 minutes before water is added to the load and you may hear the hum of these spins. If the sensing light is on, then washer is working properly. You will hear the motor turn the basket in short pulses to thoroughly wet the load. The washer will then move the load briefly, pause to allow water to soak in to the load, and resume adding water. This process may repeat until the correct amount of water has been added for the load.

NOTE: Avoid opening the lid during sensing phase. The sensing process will start over when the washer is restarted. The sensing light may also come on during the Soak & Wash portions of the cycle. This is normal. To restart the washer after the lid has been opened press start.

WASH

You will hear the motor and agitator moving the load.

During the first stage of the sensing/wash cycle, water will partially fill the washer and then begin to move the load. It is normal to have the sensing light on during this stage. You will hear the agitator rotate, followed by a several second pause. This process will repeat for several minutes, allowing the entire load to become saturated. The lower water

level combined with HE detergent at this stage allows for concentrated cleaning. Concentrated cleaning delivers the detergent directly to the soils. It is normal for the load to be above the water line during this stage. At the beginning of the second stage, the washer will add water to the correct level based on the load size. You will hear the agitator move quicker during this stage of the wash cycle.

The motor sounds may change at different stages in the wash cycle.

RINSE

You will hear sounds similar to the wash cycle as the washer rinses and moves the load. For cycles that use a spray rinse you will hear water enter the washer as the tub spins, allowing the rinse water to penetrate the clothes. For cycles that use the 2nd rinse option, you will hear sounds similar to the wash cycle as the washer rinses and moves the load. Fabric softener will be added if the Fabric

Softener “On” option was selected.

SPIN

The washer spins the load at increasing speeds for proper water removal, based on the selected cycle and spin speed.

CYCLE COMPLETE

Once the cycle is complete, this light will come on. Remove the load promptly for best results.

LID LOCKED

To allow for proper load sensing and spinning, the lid will lock and the Lid Locked light will turn on. This light indicates that the lid is locked and cannot be opened.

If you need to open the lid, press START/ PAUSE/Unlock Lid. The lid will unlock once the washer movement has stopped. This may take several minutes if the load was spinning at high speed. Press START/ PAUSE/Unlock Lid again to resume the cycle. Avoid opening the lid during sensing. The sensing process will start over when the washer is restarted.

CYCLE GUIDE

For best fabric care, choose the cycle that best fits the load being washed.

Not all cycles and options are available on all models.

Items to wash:	Cycle:	Wash	Spin	Cycle Details:
		Temps*:	Speed:

Heavily soiled fabrics	Heavy	Hot	High	Use this cycle for heavily soiled white fabrics. This
	Duty	Warm		cycle uses spray rinses only. Select Fabric Softener
	Super	Cool Lights		“On” if using fabric softener.
		Cool Darks
		Cold
Sturdy fabrics, colorfast	Heavy	Hot	High	Use this cycle for normally soiled or sturdy fabrics.
items, towels, jeans	Duty	Warm		This cycle uses spray rinses only. Select Fabric
	Regular	Cool Lights		Softener “On” if using fabric softener.
		Cool Darks
		Cold
Large items such as sheets,	Bulky	Hot	High	Use this cycle to wash large items such as jackets
sleeping bags, coats, jackets,		Warm		and coats. The washer will fill with enough water
small washable rugs		Cool Lights		to wet down the load before the wash portion of
		Cool Darks		the cycle begins, and uses a higher water level than
		Cold		other cycles. Do not tightly pack basket.

Large items such as sheets,	Normal	Hot	High	Use this cycle for heavily soiled cottons and mixed
small comforters, jackets	Super	Warm		fabric loads. This cycle uses spray rinses only.
		Cool Lights		Select Fabric Softener “On” if using fabric softener.
		Cool Darks
		Cold
Cottons, linens, sheets, and	Normal	Hot	High	Use this cycle for normally soiled cottons and
mixed garment loads	Regular	Warm		mixed fabric loads. This cycle uses spray rinses
		Cool Lights		only. Select Fabric Softener “On” if using fabric
		Cool Darks		softener.
		Cold
Lightweight cotton fabrics	Normal	Hot	High	Use this cycle for lightly soiled cottons and mixed
	Light	Warm		fabric loads. This cycle uses spray rinses only.
		Cool Lights		Select Fabric Softener “On” if using fabric softener.
		Cool Darks
		Cold
Light soiled fabrics	Normal	Hot	High	Use this cycle for lightly soiled fabrics. This cycle
	Express	Warm		uses spray rinses only. Select Fabric Softener “On”
		Cool Lights		if using fabric softener.
		Cool Darks
		Cold
No-iron fabrics, cottons,	Casual	Hot	Low	Use this cycle to wash loads of no-iron fabrics
perm press, linens, synthetics		Warm		such as sport shirts, blouses, casual business clothes,
		Cool Lights		permanent press, and blends. Select Fabric
		Cool Darks		Softener “On” if using fabric softener.
		Cold
Machine-wash silks,	Delicates	Hot	Low	Use this cycle to wash lightly soiled garments
lingerie, washable wools		Warm		indicating “Machine Washable Silks” or “Gentle”
		Cool Lights		cycle on the care label. The washer will use
		Cool Darks		intermittent agitation and soaking. Place small
		Cold		items in mesh garment bags before washing. Select
				Fabric Softener “On” if using fabric softener.

Swimsuits and items	Rinse/	Cold rinse only.	High	Combines a rinse and high speed spin for loads
requiring rinsing without	Spin			requiring an additional rinse cycle or to complete
detergent				a load after power interruption. Also use for loads
				that require rinsing only.

Hand-wash items or	Drain/	N/A	High	This cycle uses a spin to shorten drying times for
dripping wet items	Spin			heavy fabrics or special-care items washed by
				hand. Use this cycle to drain washer after canceling
				a cycle or completing a cycle after a power failure.

Heavily soiled fabrics	Soak	Hot	No spin	Use this cycle to soak small spots of set in
		Warm		stains on fabrics. The washer will use intermittent
		Cool Lights		agitation and soaking. After time has expired, water
		Cool Darks		will drain, but the washer will not spin. To set a
		Cold		follow-up cycle, select Drain/Spin, add additional
				detergent and select a cycle based on fabric type.

*All rinses are cold.

USING YOUR WASHER

1. Sort and prepare your laundry

2. Add HE detergent

•Empty pockets. Loose change, buttons, or any small object can pass under the agitator and become trapped, causing unexpected sounds.

•Sort items by recommended cycle, water temperature, and colorfastness.

•Separate heavily soiled items from lightly soiled.

•Separate delicate items from sturdy fabrics.

•Do not dry garments if stains remain after washing, because heat can set stains into fabric.

•Treat stains promptly.

•Close zippers, fasten hooks, tie strings and sashes, and remove non-washable trim and ornaments.

•Mend rips and tears to avoid further damage to items during washing.

Helpful Tips:

•When washing water-proof or water-resistant items, load evenly.

•Use mesh garment bags to help avoid tangling when washing delicate or small items.

•Turn knits inside out to avoid pilling. Separate lint-takers from lint-givers. Synthetics, knits, and corduroy fabrics will pick up lint from towels, rugs, and chenille fabrics.

NOTE: Always read and follow fabric care labels instructions to avoid damage to your garments.

Add a measured amount of HE detergent into the bottom of the washer basket before adding clothes.

If using an Oxi or color-safe bleach

laundry boost product, add to the bottom of the washer basket, as well.

IMPORTANT: Follow the manufacturer’s instructions to determine the amount of detergent to use.

3. Load laundry into washer

5. Add fabric softener, if desired

Load garments in loose heaps evenly around basket wall. Do not wrap large items such as sheets around the agitator; load them in loose piles around the sides of the basket.

Try mixing different sized items to reduce tangling.

IMPORTANT: Do not tightly pack or force items into washer. Items need to move freely for best cleaning and to reduce wrinkling and tangling.

4. Add liquid chlorine bleach to dispenser

Liquid

Chlorine Bleach

Do not overfill, dilute, or use more than 1 cup (250 mL). Do not use color-safe bleach or Oxi products in the same cycle with liquid chlorine bleach.

Pour a measured amount of liquid fabric softener into dispenser (on some models); always follow manufacturer’s directions for

correct amount of fabric softener based on MAX FILL your load size.

Dilute liquid fabric softener by filling the dispenser with warm water until liquid reaches the underside of the rim. See max fill line arrows. Select either One Rinse or 2nd Rinse option; then select Fabric Softener options.

IMPORTANT: Fabric Softener “On” must be selected to ensure proper distribution at correct time in cycle. If 2nd Rinse option is selected, fabric softener will be dispensed into the last rinse.

Adding Liquid Fabric Softener Manually to Wash Load

During the final rinse, wait until the washer has completed filling, press the START/PAUSE/Unlock Lid button to pause the washer. Lift the lid and add the measured recommended amount of liquid fabric softener. Do not allow liquid fabric softener to spill, splash, drip, or run into the basket or on load. Do not use more than the recommended amount. Close the lid and press the START/PAUSE/ Unlock Lid button again to start the washer.

IMPORTANT: One Rinse and Fabric Softener “On” options must be selected to ensure proper distribution of the fabric softener during the rinse portion of the cycle.

6. Select cycle

Turn cycle knob to choose your wash cycle. For more information, see “Cycle Guide”.

7. Select Wash Temps

9. Select Start/Pause/Unlock Lid

to begin wash cycle

Once you select a cycle, select the desired wash temperature by turning the Wash Temps knob to the appropriate setting based on your load. All rinses are tap cold.

NOTE: Always read and follow fabric care labels instructions to avoid damage to your garments.

	Wash Temps	Suggested Fabrics

	Hot
	Some cold water is added to save	Whites and pastels
	energy. This may be cooler than	Durable garments
	your hot water heater setting.	Durable garments
	your hot water heater setting.	Heavy soils
		Heavy soils

	Warm
	Some cold water may be added,	Bright colors
	so this will be cooler than what	Moderate to light soils
	your previous washer provided.

	Cool Lights
	Warm water is added to assist	Colors that bleed or fade
	in soil removal and to help	Light soils
	dissolve detergents.	Light soils
	dissolve detergents.

	Cool Darks
	Warm water is added to assist	Dark colors that bleed
	in soil removal and to help	or fade
	dissolve detergents.	Light soils
		Light soils

	Cold
	Warm water may be added to	Dark colors that bleed
	assist in soil removal and to help	or fade
	dissolve detergents.	Light soils
		Light soils

8. Select cycle options

Select the desired cycle options. If you are using fabric softener, be sure to select Fabric Softener “On” option.

Press the START/PAUSE/Unlock Lid button to start the wash cycle. Filling is delayed for several minutes while load balance is sensed. When the cycle has finished, the CYCLE COMPLETE indicator will light up. Promptly remove garments after cycle has completed to avoid odor, reduce wrinkling, and rusting of metal hooks, zippers, and snaps.

Unlocking the lid to add garments

If you need to open the lid to add 1 or 2 missed garments, you may do so during the first portion of the sensing step. Press

START/PAUSE/Unlock Lid; the lid will unlock once the washer movement has stopped. This may take several minutes if the load was spinning at high speed. Then close lid and press START/ PAUSE/Unlock Lid again to restart the cycle. If lid is left open for more than 10 minutes the water will pump out.

Delay in water fill

Filling is delayed for 2 to 3 minutes to check for load unbalance.

You will hear the hum of the spin prior to filling. This is normal operation.

WASHER MAINTENANCE

WATER INLET HOSES

Replace inlet hoses after 5 years of use to reduce the risk of hose failure. Periodically inspect and replace inlet hoses if bulges, kinks, cuts, wear, or leaks are found.

When replacing your inlet hoses, mark the date of replacement on the label with a permanent marker.

CLEANING YOUR WASHER

Keep your washer as clean and fresh as your clothes. To keep washer interior odor-free, follow this recommended monthly cleaning procedure:

1.Make sure the washer is empty.

2.Using liquid chlorine bleach, add 1 cup (250 mL) to liquid chlorine bleach dispenser.

IMPORTANT: Do not add detergent. Do not use more than recommended amount of bleach to avoid damaging product over time.

3.Close washer lid.

4.Select BULKY cycle and hot wash temp.

5.Press START/PAUSE/Unlock Lid.

NOTE: For best results, do not interrupt cycle. If cycle must be interrupted, press START/PAUSE/Unlock Lid and run a Rinse/Spin cycle to ensure cleaner or bleach have been rinsed from washer.

To clean exterior:

1.Use a soft, damp cloth or sponge to wipe up any spills.

2.Use all-purpose surface cleaner, if needed.

IMPORTANT: To avoid damaging the washer’s finish, do not use abrasive products.

NON-USE AND VACATION CARE

Operate your washer only when you are home. If moving, or not using your washer for a period of time, follow these steps:

1.Unplug or disconnect power to washer.

2.Turn off water supply to washer, to avoid flooding due to water pressure surge.

WINTER STORAGE CARE

IMPORTANT: To avoid damage, install and store washer where it will not freeze. Because some water may stay in hoses, freezing can damage washer. If storing or moving during freezing weather, winterize your washer.

To winterize washer:

1.Shut off both water faucets; disconnect and drain water inlet hoses.

2.Put 1 qt. (1 L) of R.V.-type antifreeze in basket and run washer on Rinse/Spin cycle for about 30 seconds to mix antifreeze and remaining water.

3.Unplug washer or disconnect power.

TRANSPORTING YOUR WASHER

1.Shut off both water faucets. Disconnect and drain water inlet hoses.

2.If washer will be moved during freezing weather, follow Winter Storage Care directions before moving.

3.Disconnect drain from drain system and drain any remaining water into a pan or bucket. Disconnect drain hose from back of washer.

4.Unplug power cord.

5.Place inlet hoses and drain hose inside washer basket.

6.Drape power cord over edge and into washer basket.

7.Place packing tray from original shipping materials back inside washer. If you do not have packing tray, place heavy blankets or towels into basket opening. Close lid and place tape over lid and down front of washer. Keep lid taped until washer is placed in new location.

REINSTALLING/USING WASHER AGAIN

To reinstall washer after non-use, vacation, winter storage, or moving:

1.Refer to Installation Instructions to locate, level, and connect washer.

2.Before using again, run washer through the following recommended procedure:

To use washer again:

1.Flush water pipes and hoses. Reconnect water inlet hoses. Turn on both water faucets.

2.Plug in washer or reconnect power.

3.Run washer through Bulky cycle to clean washer and remove antifreeze, if used. Use only HE High Efficiency detergent. Use half the manufacturer’s recommended amount for a medium-size load.

TROUBLESHOOTING

PROTECTION AGREEMENTS

Master Protection Agreements

Congratulations on making a smart purchase. Your new Kenmore® product is designed and manufactured for years of dependable operation.

But like all products, it may require preventive maintenance or repair from time to time. That’s when having a Master Protection Agreement can save you money and aggravation.

The Master Protection Agreement also helps extend the life of your new product. Here’s what the Agreement* includes:

Parts and labor needed to help keep products operating properly under normal use, not just defects. Our coverage goes well beyond the product warranty. No deductibles, no functional failure excluded from coverage— real protection.

Expert service by a force of more than 10,000 authorized Sears service technicians, which means someone you can trust will be working on your product.

Unlimited service calls and nationwide service, as often as you want us, whenever you want us.

– replacement of your covered product if four or more product failures occur within twelve months.

Product replacement if your covered product can’t be fixed.

Annual Preventive Maintenance Check at your request – no extra charge.

Fast help by phone – we call it Rapid Resolution – phone support from a Sears representative on all products. Think of us as a

“talking owner’s manual.”

Power surge protection against electrical damage due to power fluctuations.

Rental reimbursement if repair of your covered product takes longer than promised.

10% discount off the regular price of any non-covered repair service and related installed parts.

Once you purchase the Agreement, a simple phone call is all that it takes for you to schedule service. You can call anytime day

or night, or schedule a service appointment online.

The Master Protection Agreement is a risk free purchase. If you cancel for any reason during the product warranty period, we will provide a full refund. Or, a prorated refund anytime after the product warranty period expires. Purchase your Master Protection Agreement today! Some limitations and exclusions apply.

For prices and additional information in the U.S.A. call 1-800-827-6655. *Coverage in Canada varies on some items. For full details call Sears Canada at 1-800-361-6665.

Sears Installation Service

For Sears professional installation of home appliances, garage door openers, water heaters, and other major home items,

in the U.S.A. or Canada call 1-800-4-MY-HOME®.

KENMORE APPLIANCE WARRANTY

ONE YEAR LIMITED WARRANTY

When installed, operated and maintained according to all instructions supplied with the product, if this appliance fails due to a defect in material or workmanship within one year from the date of purchase, call 1-800-4-MY-HOME® to arrange for free repair.

If this appliance is used for other than private family purposes, this warranty applies for only 90 days from the date of purchase.

THIS WARRANTY COVERS ONLY DEFECTS IN MATERIAL AND WORKMANSHIP. SEARS WILL NOT PAY FOR:

1.Expendable items that can wear out from normal use, including but not limited to filters, belts, light bulbs, and bags.

2.A service technician to instruct the user in correct product installation, operation or maintenance.

3.A service technician to clean or maintain this product.

4.Damage to or failure of this product if it is not installed, operated or maintained according to all instructions supplied with the product.

5.Damage to or failure of this product resulting from accident, abuse, misuse or use for other than its intended purpose.

6.Damage to or failure of this product caused by the use of detergents, cleaners, chemicals or utensils other than those recommended in all instructions supplied with the product.

7.Damage to or failure of parts or systems resulting from unauthorized modifications made to this product.

DISCLAIMER OF IMPLIED WARRANTIES; LIMITATION OF REMEDIES

Customer’s sole and exclusive remedy under this limited warranty shall be product repair as provided herein. Implied warranties, including warranties of merchantability or fitness for a particular purpose, are limited to one year or the shortest period allowed by law. Sears shall not be liable for incidental or consequential damages. Some states and provinces do not allow the exclusion

or limitation of incidental or consequential damages, or limitations on the duration of implied warranties of merchantability or fitness, so these exclusions or limitations may not apply to you.

This warranty applies only while this appliance is used in the United States and Canada.

This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.

Sears, Roebuck and Co.

Hoffman Estates, IL 60179

Sears Canada Inc.

Toronto, Ontario, Canada M5B 2B8

+ 36 hidden pages

Kenmore 2125*, 2135* Owner's Manual

Kenmore 2125, 2135 Owner's Manual