Kenmore 110.4597 User Manual [en, es, fr]
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Front-Loading Automatic Washer
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Models/Modelos/Modèles 110.4596î§î, 4597î§î
= color number, número de color, numéro de couleur
461970222531
Sears Roebuck and Co., Hoffman Estates, IL 60179, U.S.A.
Sears Canada Inc., Toronto, Ontario, Canada MSB 2B8
wtA/w.sea rs.com
www.sears.ca
.
j[^e Master Protection Agreement also helps extend the life of
■ «Ql — your new product. Here’s what’s included in fhe Agreement:
wV/l^ I I w ✓ Expert service by our 12,000 professional repair specialists
PROTECTION AGREEMENTS...................................................................2 ✓ Unlimited service and no charge for parts and labor on all
In the U.S.A............................................................................................. 2 covered repairs
In Canada................................................................................................2 ^ “No-lemon guarantee - replacement of your covered product
WARRANTY.................................................................................................3 if four or more product failures occur within twelve months
PEDESTAL OPTION WARRANTY
WASHER SAFETY
INSTALLATION REQUIREMENTS.............................................................5 extra charge
Tools and Parts........................................................................................5 ✓ Fast help by phone - phone support trom a Sears technician
Options.....................................................................................................5 on products requiring in-home repair, plus convenient repair
Location Requirements............................................................................6 scheduling
Drain System
Electrical Requirements...........................................................................8 power fluctuations
INSTALLATION INSTRUCTIONS...............................................................9 Rental reimbursement if repair of your covered product takes
Remove Transport System
......................................................................................
...
......................................................................................7 ^ Power surge protection against electrical damage due to
.............................................................
......................................................................
3 ✓ Product replacement if your covered product can’t be fixed
4 ✓ Annual Preventive Maintenance Check at your request - no
9 longer than promised
Route the Drain Hose.........................................................................10 purchase the Agreement, a simple phone call is all that
secure the Drain Hose........................................................................10 schedule a service appointment online.
Level the Washer................................................................................10 „ , . , . . ^ , ,
Complete Installation..........................................................................10 "as over 12,000 professional repair specialists, who have
FEATURES AND BENEFITS.................................................................11 the kind of professionalism you can count on to help prolong the
WASHER USE 12 У®'-’*' ®®'^ purchase tor years to come. Purchase your
Starting ^ ^ Master Protection Agreement today!
Using the Dispenser.............................................................................13 Some limitations and exclusions apply. For prices and
Pausing or Restarting 14 additionalinformation, call 1-800-827-6655.
Changing Cycles, Options and Modifiers...........................................14
Status Lights 14 Sears Installation Service
K| ................................................................................door openers, water heaters, and other major home items, in the
„ ................................................................................U.S.A. call1-800-4-MY-HOME®.
Options................................................................................................16
Modifiers.............................................................................................16
Laundry Guide....................................................................................17 . , .
LAUNDRYTIPS..........................................................................................17 ... .
I .|д Maintenance Agreements
WASHER CARE........................................................................................18 Sears HomeCentral® for service. With over 2,400 Service
Cleaning Your Washer.........................................................................18 Technicians and more than a million parts and accessories, we
Water Inlet Hoses.................................................................................18 have the tools, parts, knowledge and skills to back our pledge:
Vacation, Storage, and Moving Care..................................................18 We Service What We Sell.
TROUBLESHOOTING...............................................................................19 Your Kenmore® product is designed, manufactured and tested to
QPDVir.i: Ml iMRPDQ RAr.if г.пл/рр provide years of dependable operation. But like all products, it
___________________
............................................................................................. Your purchase has added value because you can depend on
...............................................
_______________
It takes for you to schedule service. You can call anytime day or
access to over 4.5 million quality parts and accessories. That s
.|ц For Sears professionai instailation of home appliances, garage
___________________________________________________________
require service from time to time. The Sears Maintenance
Agreement offers you an outstanding service program, affordably
PROTECTION AGREEMENTS
^___________________________________________________ The Sears Maintenance Agreement
. ,. . . ■ Is your way to buy tomorrow’s service at today’s price
■ Eliminates repair bills resulting from normal wear and tear
Master Protection Agteements
Congratulations on making a smart purchase. Your new
Kenmore® product is designed and manufactured for years of
dependable operation. But like all products, it may require
preventive maintenance or repair from time to time. That’s when
having a Master Protection Agreement can save you money and
aggravation.
Purchase a Master Protection Agreement now and protect
yourself from unexpected hassle and expense.
m Provides phone support from a Sears technician on products
requiring in-home repair
■ Even if you don’t need repairs, provides an annual Preventive
Maintenance Check, at your request, to ensure that your
product is in proper running condition.
Some limitations apply. For more information about Sears
Canada Maintenance Agreements, call 1-800-361-6665.
KENMORE ELITE® WASHER
WARRANTY
Limited Lifetime Warranty on Stainiess Steei Drum
For the lifetime of the washer from the date of purchase, Sears
will replace the Stainless Steel wash drum due to defective
material or workmanship. After the first year, you will be charged
for labor.
Limited 10-Year Warranty on Piastic Tub*
For the second through tenth year from the date of purchase,
Sears will replace the plastic tub if it is defective in material or
workmanship. After the first year, you will be charged for labor.
Limited 5-Year Warranty on Gearcase Parts*
For the second through fifth year from the date of purchase,
Sears wiil replace any gearcase parts that are defective in
material or workmanship. After the first year, you will be charged
for labor.
Limited 2-Year Warranty on SENSOR SMART*'
Controi Board
For two years from the date of purchase, Sears will replace the
SENSOR SMART*" control board if it is defective in material or
workmanship. You will be charged for labor after the first year.
Fuii 1-Year Warranty on Mechanicai and Eiectricai Parts
For one year from the date of purchase, when this washer is
installed and operated according to the instructions that come
with it, Sears will repair or replace any of its mechanical or
electrical parts if they are defective in material or workmanship.
Service must be provided by a Sears Service Department in the
United States or Canada or an authorized agent.
Warranty Restriction
If this washer is operated for any purpose other than private
family use, all warranty coverage is restricted to 90 days from the
date of purchase.
Warranty Service
Warranty service is available by contacting the nearest Sears
Service Center in the United States or Canada. This warranty
applies only while the product is in use in the United States or
Canada.
This warranty gives you specific legal rights and you may also
have other rights which vary from state to state or province to
province.
For Sears warranty information or to contact a Sears Service
Center, please reference the service numbers located on the
back page of this manual.
Sears, Roebuck and Co.
D/817WA, Hoffman Estates, IL 60179
Sears Canada Inc.
Toronto, Ontario, Canada MSB 2B8
*ln Canada a different warranty may apply.
Product Record
In the space below, record your complete model number, serial
number, and purchase date. You can find this information on the
model and serial number label.
Have this information available to help you quickly obtain
assistance or service when you contact Sears concerning your
appliance.
Model number 110___________________________________________
Serial number________
Purchase date
________________ ________________
Save these instructions and your sales receipt for future
reference.
PEDESTAL OPTION
WARRANTY
Full One-Year Warranty on Mechanical Parts
For one year from the date of purchase, supplier will repair or replace
any of its mechanical parts if defective in materiai or workmanship.
This Pedestal must be installed with this washer according to the
instructions provided in the Pedestal Installation Instructions.
Warranty Restriction
If the pedestal Is subject to other than private family use and or if
the pedestal is used with any other product than those listed in
the installation instructions, the above warranty coverage is null
and void.
Product Record
In the space below, record your complete model number, serial
number, and purchase date. You can find this information on the
model and serial number label.
Have this information available to help you quickly obtain assistance
or service when you contact Sears concerning your pedestal.
Model number 110.
Serial number
Purchase date
Save these instructions and your saies receipt for future
reference.
__________________________________________
________ _______________ ________________
WASHER SAFETY
Your safety and the safety of others are very important.
We have provided many important safety messages in this manual and on your appliance. Always read and obey all safety
messages.
This is the safety alert symbol.
This symbol alerts you to potential hazards that can kill or hurt you and others.
All safety messages will follow the safety alert symbol and either the word “DANGER” or “WARNING.”
These words mean:
You can be killed or seriously injured if you don't immediately
ADANGER
iâk A R NIN G
All safety messages will tell you what the potential hazard is, tell you how to reduce the chance of injury, and tell you what can
happen if the instructions are not followed.
IMPORTANT SAFETY INSTRUCTIONS
WARNING: To reduce the risk of fire, electric shock, or injury to persons when using the washer, follow basic precautions,
including the following:
follow instructions.
You can be killed or seriously injured if you don’t follow instructions.
Read all instructions before using the washer.
Do not wash articles that have been previously cleaned
in, washed in, soaked In, or spotted with gasoline, dry
cleaning solvents, other flammable, or explosive
substances as they give off vapors that could ignite or
explode.
Do not add gasoline, dry-cleaning solvents, or other
flammable, or explosive substances to the wash water.
These substances give off vapors that could ignite or
explode.
Under certain conditions, hydrogen gas may be
produced in a hot water system that has not been used
for 2 weeks or more. HYDROGEN GAS IS EXPLOSIVE.
If the hot water system has not been used for such a
period, before using the washing machine, turn on all hot
water faucets and let the wafer flow from each for sever
al minutes. This will release any accumulated hydrogen
gas. As the gas is flammable, do not smoke or use an
open flame during this time.
SAVE THESE INSTRUCTIONS
■ Do not allow children to play on or in the washer. Close
supervision of children is necessary when the washer is used
near children.
■ Before the washer is removed from service or discarded,
remove the door or lid.
■ Do not reach into the washer if the drum, tub or agitator is
moving.
■ Do not install or store the washer where it will be exposed to
the weather.
■ Do not tamper with controls.
■ Do not repair or replace any part of the washer or attempt any
servicing unless specifically recommended in this manual or in
published user-repair instructions that you understand and
have the skills to carry out.
■ See “Electrical Requirements” for grounding instructions.
INSTALLATION REQUIREMENTS
Gather the required tools and parts before starting installation.
The parts supplied are in the washer drum.
Tools needed for connecting the water inlet hoses
■ Pliers (that open to 1®/i6" [39.5 mm])
■ Flashlight (optional)
Tools needed for installation
■ Open end wrench 17 mm and 13 mm
■ Level
■ Wood block
■ Ruler or measuring tape
Parts supplied
o
B e a d ed str a p Tran s p o r t bolt h o le plu g (4 )
Alternate Parts
Parts listed are available from your local Sears store or Sears
Service Center. For further information, please call
1-800-4-MY-HOME® (1-800-469-4663).
Pedestal
You have the option of purchasing a pedestal for this washer. This
will add to the total height of your washer.
This pedestal (with storage drawer) is available in three colors.
To order, call your local Sears store. For further Information,
please cal 11-800-4-MY-HOME® (1-800-469-4663).
Pedestal
Height
13" (33 cm) 51" (130 cm) White 42842
Approximate
height with
washer
Color Part
Number
If You Have You Will Need to Buy
Laundry tub or
standpipe taller
than 96" (2.4 m)
Overhead sewer Standard 20 gal. (76 L), 30" (76.2 cm)
Floor drain Siphon break. Part Number 285834;
Drain hose too
short
Water faucets
beyond reach of
fill hoses
Sump pump system (if not already
available)
tall drain tub or utility sink and sump
pump (available from local plumbing
suppliers)
additional drain hose Part
Number 8318155; and connector kit,
Part Number 285835
4 ft (1.2 m) drain hose extension kit, Part
Number 285863
2 longer water fill hoses:
6 ft (1.8 m) Part Number 76314,
10 ft (3.0 m) Part Number 350008
13" (33 cm) 51" (130 cm) Bisque 42844
13" (33 cm) 51" (130 cm) Graphite 42846
Stack Kit
Are you planning to stack your Kenmore washer and dryer? To do
so, find the stack kit (8541503) in the drum of the matching
Kenmore dryer. Follow instructions included with the kit.
Selecting the proper location for your washer improves
performance and minimizes noise and possible washer “walk.”
Your washer can be installed under a custom counter, or in a
basement, laundry room, closet, or recessed area. See “Drain
System.”
Companion appliance location requirements should also be
considered. Proper installation is your responsibility.
You will need
■ A water heater set to deliver 120°F (49°C) water to the
washer.
■ A grounded electrical outlet located within 6 ft (1.8 m) of
where the power cord is attached to the back of the washer.
See “Electrical Requirements.”
■ Hot and cold water faucets located within 4 ft (1.2 m) of the
hot and cold water fill valves, and water pressure of
20-100 psi (137.9-689.6 kPa).
■ A level floor with a maximum slope of 1" (2.5 cm) under
entire washer. Installing the washer on soft floor surfaces,
such as carpets or surfaces with foam backing, is not
recommended.
■ A sturdy and solid floor to support the washer with a total
weight (water and load) of 400 lbs (180 kg).
Do not operate your washer in temperatures below 32°F (0°C).
Some water can remain in the washer and can cause damage in
low temperatures.
Installation clearances
■ The location must be large enough to allow the washer door
to be fully opened,
■ Additional spacing should be considered for ease of
installation and servicing.
■ Additional clearances might be required for wall, door, and
floor moldings.
■ Additional spacing of 1" (2.5 cm) on all sides of the washer is
recommended to reduce noise transfer.
■ Companion appliance spacing should also be considered.
Recommended installation spacing for custom
undercounter installation
The dimensions shown are for the recommended spacing.
Custom undercounter installation - Washer only
Recommended installation spacing for recessed or
closet installation, with or without a pedestal
The dimensions shown are for the recommended spacing.
Recessed area or closet installation
(2.5 cm)(80 Cin)(10.2 cm)
A B
A . Sid e vie w - c lose t or c o n fin e d a re a
B . C loset d oo r w ith v en ts
Recessed or closet installation - Washer on pedestal
Washer Dimensions
A . R ece s s e d a re a
B . S id e view - c lose t or c o n fin e d a re a
Recommended installation spacing for recessed or
closet installation, with stacked washer and dryer
The dimensions shown are for the recommended spacing.
48 in/
The washer can be installed using the standpipe drain system
(floor or wall), the laundry tub drain system, or the floor drain
system. Select the drain hose installation method you need. See
“Tools and Parts.”
Standpipe drain system - wall or floor (views A & B)
The standpipe drain requires a minimum diameter standpipe of
2" (5 cm). The minimum carry-away capacity can be no less than
17 gal. (64 L) per minute.
The top of the standpipe must be at least 30" (76.2 cm) high and
no higher than 96" (2.4 m) from the bottom ot the washer.
Laundry tub drain system (view Af
The laundry tub needs a minimum 20 gal. (76 L) capacity. The top
of the laundry tub must be at least 30" (76.2 cm) above the floor.
* M in . top an d b o t tom air op e n in g s fo r clo s e t d o or,
* E x t e rn a l exha u s t elb ow r e q u ir e s a d d itio n al s p a c e .
* W a ll, doo r and flo o r m old in g m a y re qu ire
ad d itio n al sp a c ing .
Recommended installation spacing for cabinet
installation
The dimensions shown are for the recommended spacing.
For cabinet installation, with a door, the minimum ventilation
openings in the top are required.
7" (17.8 cm) 7" (17.8 cm)
Floor drain system (view B)
The floor drain system requires a siphon break that may be
purchased separately. See “Tools and Parts.”
The siphon break must be a minimum of 28" (71 cm) from the
bottom of the washer. Additional hoses might be needed.
4" 31K" 1" 1" 27" 1"
(10.2 cm) (SO.Ocm) (25 cm) (25 cm) (6B.6cm) (25 cm)
AWARNING
Electrical Shock Hazard
Plug into a grounded 3 prong outlet.
Do not remove ground prong.
Do not use an adapter.
Do not use an extension cord.
Failure to follow these instructions can result in death,
fire, or electrical shock.
A 120-volt, 60-Hz., AC-only, 15- or 20-amp, fused electrical
supply Is required. A time-delay fuse or circuit breaker is
recommended. It is recommended that a separate circuit
serving only this appilance be provided.
This washer is equipped with a power supply cord having a
3 prong grounding plug.
To minimize possible shock hazard, the cord must be
plugged into a mating, 3 prong, grounding-type outlet,
grounded in accordance with local codes and ordinances. If a
mating outlet is not available, it is the personal responsibility
and obligation of the customer to have the properly grounded
outlet installed by a qualified electrician.
If codes permit and a separate ground wire is used, it is
recommended that a qualified electrician determine that the
ground path is adequate.
Do not ground to a gas pipe.
Check with a qualified electrician if you are not sure the
washer is properly grounded.
Do not have a fuse in the neutral or ground circuit.
GROUNDING INSTRUCTIONS
For a grounded, cord-connected washer:
This washer must be grounded. In the event of a malfunction
or breakdown, grounding will reduce the risk of electrical
shock by providing a path of least resistance for electric
current. This washer is equipped with a cord having an
equipment-grounding conductor and a grounding plug. The
plug must be plugged into an appropriate outlet that is
properly installed and grounded in accordance with all local
codes and ordinances.
WARNING: Improper connection of the equipment
grounding conductor can result in a risk of electric shock.
Check with a qualified electrician or serviceman if you are in
doubt as to whether the appliance is properly grounded.
Do not modify the plug provided with the appliance -- if it will
not fit the outlet, have a proper outlet installed by a qualified
electrician.
For a permanently connected washer;
This washer must be connected to a grounded metal,
permanent wiring system, or an equipment grounding
conductor must be run with the circuit conductors and
connected to the equipment-grounding terminal or lead on
the appliance.
INSTALLATION INSTRUCTIONS
A WARNING
Excessive Weight Hazard
Use two or more peopie to move and instail washer.
Failure to do so can result in back or other injury.
IMPORTANT: Position the washer so that the rear of the unit is
within approximately 3 ft {90 cm) of the final location.
There are 4 bolts in the rear panel of the washer that support the
suspension system during transportation. These bolts also retain
the power cord inside the washer until the bolts are removed.
1. Using a 13 mm wrench, loosen each of the bolts.
2. Once the bolt is loose, move it to the center of the hole and
completely pull out the bolt, including the plastic spacer
covering the bolt.
--
------
1
J
Connect the inlet hoses to the water faucets
Make sure the washer drum is empty.
1. Attach the hose with the red color indicator to the Hot (left)
inlet valve. Attaching the red coupling first makes it easier to
tighten connection with pliers. Screw on coupling by hand
until it is seated on the washer,
2. Attach the hose with the blue color indicator to the Cold
(right) water inlet valve. Screw on coupling by hand until it is
seated on the washer.
Using pliers, check the tightness of the hose couplings
already attached to the washer.
NOTE: Do not overtighten. Damage to the coupling can
result.
Attach the hose with the red color indicator to the hot water
faucet. Screw on coupling by hand until it is seated on the
washer.
5.
Attach the hose with the blue color indicator to the cold water
faucet. Screw on coupling by hand until it is seated on the
washer.
6.
Using pliers, tighten the couplings with an additional
two-thirds turn.
3. Once all 4 bolts are removed, discard the bolts and spacers.
Then pull the power cord through the opening of the rear
panel and close the hole with the attached cap.
4. Close the bolt holes with the 4 transport bolt hole plugs.
NOTE: If the washer is to be transported at a later date, call your
local service center. To prevent suspension and structural
damage, your machine must be properly set up for relocation by
a certified technician.
NOTE: Do not overtighten. Damage to the coupling can
result.
Turn on the water faucets and check for leaks.
NOTE: Replace inlet hoses after 5 years of use to reduce the
risk of hose failure. Record hose installation or replacement
dates on the hoses for fufure reference.
Periodically inspect and replace hoses if bulges, kinks, cuts,
wear, or leaks are found.
Proper routing of the drain hose protects your floors from
damage due to water leakage. Carefully read and follow these
instructions.
The drain hose is connected to your washer.
To prevent drain water from going back into the washer:
■ Do not straighten the drain hose, and do not force excess
drain hose into standpipe. Hose should be secure, but loose
enough to provide a gap for air.
■ Do not lay excess hose on the bottom of the laundry tub.
Floor drain
You may need additional parts. See Floor Drain under “Tools and
Parts.”
1. Drape the power cord over the washer top.
2. Secure the drain hose to the laundry tub leg or standpipe with
the beaded strap provided. (See illustrations A and B.)
If the washer is against a wall, move the washer out slightly
before tipping back. If the washer is not level, first prop the
front with a wood block and adjust the feet as necessary;
then prop the back and adjust feet as necessary. Repeat this
step until washer is level.
2. Make sure that all for feet are stable and resting on the floor.
Then check that the appliance is perfectly level (use a level).
3. After the washer is level, use a 17 mm open-end wrench to
turn the nuts on the feet tightly against the washer cabinet,
IMPORTANT: All 4 feet must be tightened. If the nuts are not
tight against the washer cabinet, the washer may vibrate.
4. When pushing on the edges of the washing machine top
plate, the machine should not move front to back, side to
side, or diagonally.
5. Slide the washer to its final location.
6. Confirm the levelness of the washer.
1.
Check the electrical requirements. Be sure that you have the
correct electrical supply and the recommended grounding
method. See “Electrical Requirements.”
2.
Check to be sure all parts are now installed. If there is an
extra part, go back through the steps to see which step was
skipped.
3.
Check to be sure you have all of your tools.
4.
Dispose of or recycle all packaging materials.
5.
Check to be sure the water faucets are on.
6.
Check for leaks around faucets and inlet hoses.
B
If the washer faucets and the drain standpipe are recessed
(see illustration C), put the hooked end of the drain hose in
the standpipe. Tightly wrap the beaded strap around the
water inlet hoses and the drain hose.
Do not force excess drain hose into the standpipe.
Properly leveling your washer prevents excessive noise and
vibration.
1. Check the levelness of the washer by placing a level on the
top edge of the washer, first side to side, then front to back.
AWARNING
Electrical Shock Hazard
Plug into a grounded 3 prong outlet.
Do not remove ground prong.
Do not use an adapter.
Do not use an extension cord.
Failure to foliow these instructions can result in death,
fire, or electrical shock.
7. Plug into a grounded 3 prong outlet.
8. Read “Washer Use.”
9. To test and to clean your washer, measure Vi the normal
recommended amount of powdered or liquid High Efficiency
(HE) detergent. Pour the detergent into the detergent
dispenser. Select NORMAL7CASUAL, and then select START.
Allow the washer to complete one whole cycle.
10
FEATURES AND BENEFITS
SENSOR SMART^'^ Electronic Controls
Flexible electronic controls are easy to use whether you are a
beginner or an expert.
Smart Dispensers
The smart dispensers make your washer truly automatic. This
washer provides a three-compartment dispenser which includes
separate compartments for detergent, fabric softener, and
bleach. The dispenser has large pour zones, Is self-cleaning, and
can be easily removed. Laundry products are diluted with fresh
water and added to the load at the proper time in the wash cycle.
Auto Water Level
Adjusting to the size of the load, this feature allows the washer to
use the minimal amount of water needed to clean and rinse the
clothes. With a low water level, you can obtain the same results
with smaller amounts of additives. Because only the required
amount of water is used, the washer saves energy, too.
CATALYST® Cleaning Action with Direct Injection
A concentrated detergent solution is sprayed onto the clothes at
the beginning of the cycle to ensure that the detergent comes
into contact with the clothes as quickly as possible, removing
stains from your clothes without pretreating.
Larger Load Size
Since there is no agitator, you can wash larger, bulkier items such
as an average size sleeping bag. You are also able to wash more
clothes at one time, which means fewer loads. You can wash a
pillow or a large stuffed teddy bear.
Suspension System
To reduce washer “walk” and “off-balance” conditions, your new
washer combines:
■ 2 Springs to Isolate vibration
■ 4 Shock absorbers at the washer base to minimize movement
Stainless Steel Drum
The Stainless Steel drum eliminates corrosion and enables higher
spin speeds for more water extraction, reducing drying time.
Adaptive Variable Speed Motor
The motor adapts to the load size and to the cycle selected to
give optimum cleaning, rinsing, and spinning conditions. The
motor can handle slow speeds needed for wool and delicate
items and is powerful enough to drive a large clothes load into a
1050 rpm spin.
High-Efficiency Wash System
Your new front-loading, high-efficiency washer saves time with
fewer, larger loads, conserves resources and lowers your water
and energy bills too.
Spin Speeds
This washer automatically selects the spin speed based on the
cycle selected. This factory setting can be changed, however.
This washer offers up to five different spin speed choices.
Automatic Temperature Control (АТС)
АТС electronically senses and maintains a uniform water
temperature. АТС regulates incoming hot and cold water. The
АТС is automatically turned On when a cycle is selected.
Add A Garment
When this option is available at the beginning of the cycle the
Add A Garment status light will glow for the first 8 minutes. This
washer allows an 8-minute period in which forgotten garments
may be added to a load.
Dynamic Balance
A precision balancing system that allows the washer to reach
spin speeds up to 1050 rpm. The washer spins faster so that
clothes coming out of the washer will dry faster. In addition, if the
Dynamic Balance system detects off balance loads during
spinning, it redistributes the clothes so that they are evenly
balanced.
11
WASHER USE
^WARNING
JÉ
Fire Hazard
Never place items in the washer that are dampened
with gasoline or other flammabie fluids.
No washer can completely remove oil.
Do not dry anything that has ever had any type of oii on
it (including cooking oils).
Doing so can result in death, explosion, or fire.
WARNING: To reduce the risk of fire, electric shock, or injury to
persons, read the IMPORTANT SAFETY INSTRUCTIONS before
operating this appliance.
The following is a guide to using your washer. Please refer to
other sections of this manual for more detailed information.
Do not store laundry products on the top surface of this washer.
Vibration is normal during operation.
First Wash Cycle Without Laundry
Before washing clothes for the first time, choose the Normal/
Casual cycle and run it without clothes. Use Vz the normal
recommended amount of powdered or liquid High Efficiency (HE)
detergent. This initial cycle serves to ensure the interior is clean
before washing clothes.
according to color and type of fabric. Place a load of sorted
clothes in the washer. Do not overload washer. Overloading
can cause poor cleaning.
■ The washer can be fully loaded, but not tightly packed.
Washer door should close easily.
■ Mix large and small items. Avoid washing a single item.
Load evenly.
■ Wash small items, such as infant socks, in mesh garment
bags. It is a recommended that more than one garment
bag be used and that each garment bag be filled with
equal amounts of material.
■ When unloading garments, occasionally check under the
rubber rim at the front of the tub for small items.
2. Close the washer door by pushing it firmly until the lock
clicks. The washer door will remain locked during the wash
cycle.
NOTE: After any wash cycle is completed, the door must be
opened and then closed before a new cycle can begin. The
door can be opened only if PAUSE/CANCEL is selected while
the ADD A GARMENT light is glowing or if the cycle has been
canceled. See “To cancel a cycle.”
3. Open the dispenser drawer and add laundry products to the
detergent, bleach, or fabric softener compartments. Close
drawer slowly to avoid spills. See “Using the Dispenser.”
NOTE: For best performance, use High Efficiency detergents.
The package for this type of detergent will be marked “HE” or
“High Efficiency.” The HEY “wash action” along with less
water could create too much sudsing with a regular
detergent.
4. Turn on the washer by selecting one of the WASH CYCLES.
The indicator light for the selected cycle will glow. When
selecting a Wash Cycle, the preset options. Water Temp, Spin
Speed, and Soil Level for the selected cycle will glow. The
display shows the estimated time remaining. The preset
settings provide the recommended fabric care for the
selected cycle. See “Cycles.”
5. Select the desired OPTIONS. Not all Options are available
with all cycles. See “Options.”
6. Select the desired MODIFIERS. Not all Modifiers are available
with all Cycles and Options. See “Modifiers.”
7. If desired, select the END OF CYCLE SIGNAL. The signal is
helpful when you are washing items that should be removed
from the washer as soon as it stops. Select ON or OFF.
12
8. To begin the wash cycle immediately
Select and hold START (for approximately 1 second).
■ If you do not select START within 5 minutes of choosing a
cycle, the washer automatically shuts off.
■ When the wash cycle is complete, the CLOTHES CLEAN
status light glows, the door unlocks, and the wash load
can be removed from the washer. The washer powers
down automatically 5 minutes after the cycle is complete
and the CLOTHES CLEAN light goes off. To power down
the washer manually after the wash cycle is complete,
select PAUSE/CANCEL once.
9. To begin the wash cycle later
Select DELAY until the desired delay time (in hours) shows in
the Estimated Time Remaining display. Select START. The
countdown to the wash cycle will show in the display window.
Your new washer has a dispenser drawer with three separate
compartments for your laundry products—one is for detergent,
one is for liquid chlorine bleach, and one is for liquid fabric
softener. Laundry products are diluted and dispensed
automatically at the proper time during the wash cycle, making it
unnecessary for you to return to the washer during the cycle to
add them.
It is normal for small amounts of water to remain in the
dispensers when the wash cycle is complete.
Do not put laundry additives directly into the wash tub. Always
use the proper dispensers when adding laundry products.
Main Wash detergent compartment
(Letter C in Dispenser Illustration)
Add liquid or powdered HE detergent to this oompartment for
your wash cycle. The detergent separator must always be in
place, either in the front or back position.
■ When delaying a cycle, use only powdered detergents in the
main wash compartment since liquid detergents may seep
out of the compartment during Delay, before the wash cycle
begins.
■ Do not fill beyond the “MAX” level.
■ Liquid or powdered color-safe bleach may be added to the
Main Wash compartment along with the same type of
detergent, liquid or powdered.
■ Liquid detergent: Put the SEPARATOR in the front position,
between the guides, as shown following. There will be no gap
between the bottom of the wash cycle detergent
compartment and the bottom of the separator.
LIQUi
SO
Choosing the Right Detergent
For best washing performance, use a High Efficiency (HE), or
low-sudsing, detergent.
To fiii dispenser compartments
1. Pull out the dispenser drawer.
2. Add the desired laundry product to the proper compartment.
3. Push in the dispenser drawer carefully and completely (to
avoid spillage).
S e p a rato r in fr o n t p o s itio n , b e t w e e n g u id e s
A . S e p a rator
B . G u id e
Powdered detergent: Put the SEPARATOR in the back
position, behind the guides, as shown following. There will be
a gap between the bottom of the wash cycle detergent
compartment and the bottom of the separator.
D
LiQU
A . D is p e nse r re le a s e le v e r
B . S e p a rato r
C . M ain W a sh detergen t com partm e nt
D . Liq u id c h lo r ine ble ach com p a r tm en t
E. Fabric softe ne r com pa rtm e nt
A . S e p a rator
B . G u id e
NOTE: The separator will be in the powder (back) position when
shipped from the factory.
13
Liquid chiorine bieach compartment
(Letter D in Dispenser lilustration)
Add NO MORE THAN Vs cup (80 mL) liquid chiorine bleach to this
compartment. The bleach will be automatically diluted and
dispensed at the best time during the first rinse after the wash
cycle. This compartment cannot dilute powdered bleach.
■ Always measure liquid chlorine bleach. Use a measuring cup
with a pour spout; do not guess.
■ Do not fill beyond the “MAX” level.
NOTE: Overfilling could cause severe garment damage.
Fabric softener compartment
(Letter E in Dispenser Illustration)
Add Vi cup (60 mL) liquid fabric softener to this compartment.
Fabric softener will be automatically dispensed in the final rinse.
■ Do not fill beyond the “MAX” level.
1. To pause the washer at any time, select PAUSE/CANCEL.
2. To continue the cycle, select and hold START (for
approximately 1 second).
Not all Options and Modifiers are available with all Cycles.
Cycles, Options and Modifiers can be changed anytime before
START is selected.
Options and Modifiers can be changed anytime after START is
selected and before the start of the selected Option or Modifier.
To cancel a cycle and select a new cycle
1,
Select PAUSE/CANCEL twice.
2,
Select desired cycle.
3,
Select the desired OPTIONS or MODIFIERS.
4,
Select and hold START (for approximately 1 second) to restart
the washer at the beginning of the new cycie.
To cancel a cycle
1. Select PAUSE/CANCEL twice.
2. The washer powers down, the door unlocks, and clothes can
be removed.
NOTE: If the water level or the temperature is too high, the
washer will drain automatically before the door unlocks.
To change Options and Modifiers after the cycle has started
1. Select PAUSE/CANCEL.
2. Select the desired OPTIONS or MODIFIERS.
3. Select and hold START (for approximately 1 second) to
continue the cycle.
To drain the washer manually
1. Select PAUSE/CANCEL.
2. Select DRAIN & SPIN.
3. Select and hold START (for approximately 1 second) to begin
the drain.
4. When the spin is complete, the door unlocks. Items can be
removed from the washer.
These lights show which portion of the cycle the washer is
operating. They also indicate when you can add an additional
item to the wash cycle and when the controls are locked.
Smrys
AddaGarmen.1*
PREVAASH*
Wash*
Rinse #
SPIN •
Clothes Clean •
CONTROL LOCKED •
DOOR LOCKED #
Adding items
This washer aliows an 8-minute period in which forgotten
garments may be added to the load. You can add items to the
washer, If the ADD A GARMENT status light is glowing.
To add items
1. Select PAUSE/CANCEL. The washer door unlocks, and items
can be added.
2. To continue the cycle, close the door and select and hold
START (for approximately 1 second).
3. To unlock the door after the Add a Garment period, press
Pause/Cancel twice. This will cancel the Wash Cycle.
Ciothes Ciean
The Clothes Clean light stays on for 5 minutes after the cycle is
complete. The washer will then power down.
Locking controis
The Control Lock prevents unintended use of the washer. You
can also use the control lock feature to prevent unintended cycle
or option changes during a cycle. When CONTROL LOCKED is
lit, all buttons are disabled except for Pause/Cancel and Start.
You can lock the controls while the washer is operating.
To lock the controls
Select and hold DRAIN & SPIN for 3 seconds.
DRAIN &SPIN
PRESS a HOLD 3
StCONDS TO LOCK /
UNIOCK CONTROL
The CONTROL LOCKED status light glows.
To unlock the controls
Select and hold DRAIN & SPIN for 3 seconds until the CONTROL
LOCKED Status light turns off.
Door Lock
When the DOOR LOCKED status light glows, the door is locked.
14
Estimated Time Remaining
The cycle times vary automatically based on your water pressure,
water temperature, detergent, and clothes load. The cycle time
will be extended if oversudsing occurs or the load is unbalanced.
The SUDs routine removes extra suds and assures proper rinsing
of your garments. During the unbalance routine the time
displayed may pause until this activity is complete, then resume
with the remainder of the cycle.
Wash Cycles
Choose Wash Cycles by selecting the button next to the desired
cycle. Each cycle is designed for different types of fabric and soil
levels.
Wash Cycles
Delicate
■ Each cycle has a preset Soil Level (cycle time), Water
Temperature, Spin Speed and may have preset Options. The
preset settings provide the recommended fabric care for the
selected cycle.
■ The preset settings can be changed anytime before START is
selected. Not all Options and Modifiers are available with all
Cycles. To change settings after the cycle has started, select
PAUSE/CANCEL, then select the desired settings. Select and
hold START (for approximately 1 second) to continue the
cycle.
Preset cycle settings
Each cycle has a preset Cycle Time, Water Temperature, and
Spin Speed. The preset settings provide the recommended fabric
care for the selected cycle. See chart.
Whitest Whites
This cycle is especially designed for cleaning loads of soiled
white fabrics with the addition of bleach. Hot washing
temperatures assure optimal bleach activity. An additional rinse
provides optimal rinse performance to avoid chlorine residues on
your laundry. This cycle combines fast-speed tumbling, longer
wash time, and high-speed spin to shorten drying time.
Heavy Duty
Use this cycle to wash loads of sturdy, colorfast fabrics and
heavily soiled garments. This cycle combines fast-speed
tumbling, longer wash time, and high-speed spin to shorten
drying times.
Normal/Casual
Use this cycle to wash loads of no-iron fabrics such as sport
shirts, blouses, casual business clothes, permanent press
blends, cottons and linens, and synthetic fabrics. This cycle
combines medium-speed tumbling, high-speed spin, and a load
cooling process to reduce wrinkling.
Sanitary
Use this cycle to clean heavily soiled colorfast fabrics. This cycle
combines a very hot water temperature and fast-speed tumbling
to help ensure the removal of heavy soils and stains. It Is
recommended that you set your hot water heater to 120°F (49°C)
to ensure proper performance during this cycle. The Sanitary
cycle also helps eliminate 99.999% of 3 common infectious
bacteria, even when no bleach is used. Extra high speed spin
helps shorten drying time.
Handwash/Delicate
Use this cycle to clean handwashable and special-care
garments. This cycle combines low-speed tumbling and extra
low speed spin for gentle fabric care.
Extra Cycles
Select the button for the desired cycle.
CUSTOM
Program
Cycle Soil Level
(hr:min)
Whitest Whites Heavy
(1:00)
Heavy Duty Heavy
(1:05)
Norma l/Casuai Normal
(0:45)
Sanitary Heavy
(2:00)
Handwash/
Delicate
Normal
(0:35)
Rinse & Spin Normal
(0:20)
Drain & Spin Normal
(0:12)
Water Temp Spin
Speed
Hot/Cold High
Hot/Cold High
Warm/Cold High
Extra Hot/
Cold
Cold/Cold Extra Low
Cold/Cold High
Cold/Cold High
High
O
PRESS & HOLD 3 SLC.
RINSE & Spin
®
Drain & Spin
You can change the selection anytime before START is selected.
Custom Program
Custom Program allows you to store a customized wash cycle for
future use.
To Customize a Wash Cycle:
1. Select a cycle.
2. Select the desired Options.
3. Select the desired Modifiers.
4. To record the cycle press and hold Custom Program
(approximately 3 seconds) until a beep sounds. The Custom
Program cycle is now stored for future use.
5. Press START.
To reuse this cycle at another time, select CUSTOM PROGRAM
and press START.
15
Rinse & Spin
Use this cycle to get a rinse and spin only. This cycle combines
fast-speed tumbling and high-speed spin. If desired, you can
reduce the spin speed by selecting the speed you want from the
SPIN SPEED modifier.
Rinse & Spin is useful for
■ Loads that need rinsing only.
■ Adding fabric softener to a load using the fabric softener
dispenser.
Drain & Spin
Use this cycle to drain your washer or to drain and spin your
wash load. The spin speed Is preset to high. If desired, you can
reduce the spin speed by selecting the speed you want from the
SPIN SPEED modifier.
NOTE: Loads of synthetics, delicate fabrics, handwashables, and
woolens should be drained with no spin or low spin to avoid
fabric stress.
As with any new product, you will hear sounds that you are not
accustomed to. You may hear various sounds when the door is
locked and unlocked and during the washing, rinsing, and
spinning process. Between changes in wash actions, there will
be momentary pauses. You will hear water spraying and
splashing during the wash and rinse cycles. These new sounds
and pauses are part of normal washer operation. See
“Troubleshooting.”
Prewash
Use this option for loads of heavily soiled garments that need
pretreatment.
■ Add detergent to the Main Wash Compartment of the
Dispenser Drawer.
This option adds tumbling time prior to the selected main cycle.
The washer continues automatically from prewash into the main
wash cycle.
Extended Spin
Use this option to add an additional spin to any cycle to improve
drying times for some heavy fabrics or special-care items by
reducing excess water, which may save energy.
End of Cycle Signal
This signal is helpful when you are removing items from the
washer as soon as it stops. Select ON or OFF.
Preset cycle settings of Wash/Rinse Temp, Spin Speed, and Soil
Level can be changed. You can change a modifier after starting a
cycle anytime before the selected modifier begins. Not all
Modifiers are available with all options and cycles.
MODIFiEHS
Лито TlmfContro!
• EXTRA HOT / COLD • High
You can customize your wash by adding OPTIONS to your cycle
selections. You can add or change an option after starting a cycle
anytime before the selected option begins. Not all Options are
available with all cycles.
Options
Prewash
EXTENDED Spin
END of CYCLE
Signal
ON / OFF
See the “Laundry Guide” section for an overview of possible
options for each Wash Cycle selection.
You can select more than one option for a cycie. Some
options cannot be added to some cycles.
If an option is available with a selected cycle, the light for that
option will glow when selected.
If an option is unavailable with a selected cycle, there will be a
short tone, and the light for that option will not glow when
selected.
• HOT/COLD
• WARM / WARM
• WARM / COLD
• COLD / COLD
Water temp
WASi iR/NSt
• Medium
»LOW
• Extra low
• No Spin
V.
__
SPIN SPEED
• 2ND RINSE
• NORMAL RINSE
BIMSE
OPTIONS
To change the water temperature, select the WATER TEMP
button until the desired setting glows.
To change the spin speed, select the SPIN SPEED button
until the desired setting glows.
• HEAVY
• NORMAL
• LieHT
SOIL Level
■ To change cycle time, select SOIL LEVEL button.
2nd Rinse
A second rinse can be used to aid In the removal of detergent or
bleach residue from garments. This option provides an additional
rinse with the same water temperature as the first rinse. This is
the default rinse setting for the Whitest Whites cycle.
Normal Rinse
Consists of a two phase rinsing process that is effective for
everyday laundry.
16
Wash/Rinse Temp
Select a water temperature based on the type of load you are
washing. Use the warmest wash water safe for fabrics. Follow
garment label instructions.
Warm rinses leave the loads drier than cold rinses. Warm rinses
increase wrinkling. In cold climates, a warm rinse makes the load
more comfortable to handle. Cold rinses save energy.
Temperature Guide
Wash Water Temperature Suggested Fabrics
EXTRA HOT Sturdy colorfast fabrics.
Heavy soils
HOT Whites and pastels
Heavy soils
WARM Bright colors
Moderate to light soils
COLD Colors that bleed or fade
Light soils
!n wash water temperatures colder than 70°F (21 °C), detergents
do not dissolve well. Soils may be difficult to remove.
Auto Temp Control
АТС (Auto Temp Control) electronically senses and maintains a
uniform water temperature. АТС regulates incoming hot and cold
water. The АТС is automatically turned On when a cycle is
selected. (See “Preset cycle settings” in “Cycles.”)
■ АТС ensures consistent cleaning.
■ АТС works for the wash temperature with Extra Flot/Cold,
Flot/Cold, Warm/Warm, Warm/Cold, and Cold/Cold settings.
■ АТС works for the wash temperature with Flot/Cold, Warm/
Warm, Warm/Cold, and Cold/Cold settings.
■ АТС works for the Warm rinse setting by regulating the water
temperature at approximately 104°F (40°C).
■ The Cold rinse temperatures depend on the cold water at
your faucet.
Refer to this chart for suggested load types and their corresponding cycles. Listed to the right are the options available within each of
these washer cycles.
CYCLE SUGGESTED LOAD TYPE PREWASH RINSE
Whitest Whites Soiled white fabrics ✓ ✓ ✓
Heavy Duty Heavily soiled underwear, towels, shirts, etc. ✓ ✓ ✓
Norma l/Casual Normally soiled blouses, shirts, overalls, etc., made of
polyester, nylon, cotton, linen, or cotton blends
Sanitary Heavily soiled underwear, towels, work clothes, diapers, etc. ✓ ✓ ✓
Handwash/Deticate Curtains and delicate clothing. Special-care items labeled
"handwashable."
✓ ✓ ✓
OPTIONS
✓
EXTENDED
SPIN
LAUNDRY TIPS
Preparing clothes for washing
Follow these recommendations to help you prolong the life of
your garments.
■ Close zippers, snaps, and hooks to avoid snagging other
items. Remove pins, buckies, and other hard objects to avoid
scratching the washer interior. Remove non-washable trim
and ornaments.
■ Empty pockets and turn them inside-out.
■ Turn down cuffs; brush away lint and dirt.
■ Turn synthetic knits inside-out to avoid pilling.
■ Tie strings and sashes so they will not tangle.
■ Mend tears, loose hems, and seams.
■ Treat spots and stains.
■ Stained or wet garments should be washed promptly for best
results.
■ Mix large and small items, avoid washing single items, load
evenly.
■ Wash small items such as infant socks in mesh garment
bags. It is a recommended that more than one garment bag
be used and that each garment bag be filled with equal
amounts of material.
Sorting
■ Separate heavily soiled items from lightly soiled ones, even if
they wouid normally be washed together. Separate lint-givers
(towels, chenille) from lint-takers (corduroy, synthetics,
permanent press). When possible, turn lint-givers inside-out.
■ Separate dark colors from light colors, colorfast items from
noncolorfast items.
■ Sort by fabric and construction (sturdy cottons, knits, delicate
items).
17
Unloading
■ Remove clothes from washer after the cycle is completed.
Metal objects such as zippers, snaps, and buckles may rust if
left in the washer basket for a long time.
■ When unloading garments, occasionally check under the
rubber rim at the front of the tub for smali items.
Loading suggestions (maximum size loads).
Heavy Work Clothes
4 jeans
4 workpants
4 workshirts
Towels
10 bath towels
10 hand towels
Mixed Load
3 sheets (1 king, 2 twin)
4 pillowcases
3 shirts
3 blouses
2 sweatpants
2 sweatshirts
14 washcloths
9 T-shirts
9 shorts
10 handkerchiefs
WASHER CARE
Cleaning the exterior
Use a soft damp cloth or sponge to wipe up any spills.
Occasionally wipe the outside of your washer to keep it looking
new. Use mild soap and water. Do not use abrasive products.
Cleaning the interior
Use a soft damp cloth or sponge to occasionally wipe the inner
door to remove any detergent residue. Use mild soap and water.
Do not use abrasive products.
Cleaning the door seal
Use a soft damp cloth or sponge when necessary. Check the fold
of the seal periodically for any foreign objects.
Cleaning the dispenser drawer
The dispenser drawer is removable for easy cleaning.
1. Unlock the dispenser drawer by pressing the Release Lever.
See “Using the Dispenser.” Remove the drawer.
2. Remove the inserts (the siphon from the softener and bleach
compartments and the separator).
3. Wash the parts under running water.
4. Replace the inserts and return the dispenser to the drawer.
Install and store your washer where It will not freeze. Because
some water may stay In the hoses, freezing can damage your
washer. If storing or moving your washer during freezing weather,
winterize it.
Non-use or vacation care:
Operate your washer only when you are at home. If you will be on
vacation or not using your washer for an extended period of time,
you should:
■ Unplug washer or disconnect power.
■ Turn off the water supply to the washer. This helps avoid
accidental flooding (due to a water pressure surge) while you
are away.
■ Slightly open door to provide ventilation.
To winterize washer:
1. Put 1 qt (1 L) of R.V.-type antifreeze in the drum.
2. Run washer on a DRAIN & SPIN cycle.
3. Unplug washer or disconnect power.
4. Shut off both water faucets.
5. Disconnect water inlet hoses from faucets and drain.
To use washer again:
1. Flush water pipes.
2. Reconnect water inlet hoses to faucets.
3. Turn on both water faucets.
4. Plug in washer or reconnect power.
5. Run the washer through the NORMAL/CASUAL cycle with
V2 the normal recommended amount of FIE detergent to clean
out antifreeze.
To transport the washer:
1. If washer will be moved during freezing weather, put in 1 qt
(1 L) of R.V.-type antifreeze in the drum. Run washer on a
DRAIN & SPIN cycle.
2. Unplug the power cord.
3. Disconnect the drain hose from the drain system and attach
to rear panel clips.
4. Shut off both water faucets.
5. Disconnect the water Inlet hoses from faucets, then drain the
hoses and clip them to the rear panel of the washer.
6. IMPORTANT: Call Service. Do not reuse transport bolts. Unit
must be transported in the upright position. To prevent
suspension and structural damage, your machine must be
properly set up for relocation by a certified technician.
Reinstalling the washer
1. Follow the “Installation Instructions” to locate, level and
connect the washer.
2. Run the washer through the NORMAL/CASUAL cycle with
y2 the normal recommended amount of HE detergent to clean
the washer and remove the antifreeze, if used.
Replace inlet hoses after five years of use to reduce the risk of
hose failure. Periodically inspect and replace inlet hoses if
bulges, kinks, cuts, wear or leaks are found.
When replacing your inlet hoses, record the date of replacement.
18
TROUBLESHOOTING
First try the solutions suggested here to possibly avoid the cost of a service call...
Washer displaying code message and tone sounds Washer stops
“FH” (Water Inlet Problem—no or insufficient water supply)
Select PAUSE/CANCEL twice to cancel the cycle. Unplug
washer or disconnect power.
Check the following:
Are water faucets completely turned on?
Are screens at inlet hose connection to washer clogged?
Are water inlet hoses kinked?
Are water inlet hoses frozen?
Plug in washer or reconnect power. Re-select cycle and press
START. If the problem remains, call for service.
“F02” (Drain Problem)
Select PAUSE/CANCEL twice to cancel the cycle. Unplug
washer or disconnect power.
Check the following:
Is the drain hose kinked?
Is the drain hose frozen?
Is the drain hose clogged?
Is the drain hose more than 96" (2.4 m) above the floor?
“SUD” (Suds Routine)
When excessive suds are detected, a suds routine
automatically starts. This routine removes extra suds and
assures proper rinsing of your garments. “SUD” is displayed
during rinsing and at the end of the cycle to inform you that
Suds Routine was activated. To avoid excessive sudsing, use
only HE detergents.
“F” Variables [F4 to F16] (Electrical Problem)
Select PAUSE/CANCEL twice to cancel the cycle. Select
DRAIN & SPIN if there is excessive water in the washer.
Re-select cycle and press START. If the problem remains, call
for service.
Washer won’t start
Check the following:
Is the power cord plugged into a grounded 3 prong outlet?
Is the washer door firmly shut?
Has a cycle been selected, but START has not been selected
and held for 1 second?
Was the door open after completion of last cycle?
Check the following:
Is the power cord plugged into a grounded 3 prong outlet?
Is there power at the plug?
Check electrical source or call electrician.
Has a fuse blown, or has a circuit breaker tripped?
If problem continues, call electrician.
Are you using an extension cord?
Do not use an extension cord.
Washer won’t drain or spin
Is the drain hose clogged, or the end of the drain hose more than 96" (2.4 m) above the floor?
Is your voltage low?
Check electrical source or call electrician. Do not use an
extension cord.
Is the “SUD” routine active?
Cycle will complete once extra suds are removed.
Is the load balanced?
A single or bulky item may cause imbalance. Add more items
or redistribute the load.
Washer makes noise or vibrates
Is the washer level?
The washer must be level. The four feet should be properly
installed, and the nuts should be tightened against the
washer cabinet.
As water is drained from the washer, you may hear air being
pulled through the pump. This happens during the end of
draining. It is normal.
Are you washing items with metal snaps, buckles or
zippers?
You may hear metal items touching the washer drum. This is
normal.
Is washer installed on a sturdy and solid floor?
Refer to the “Installation Instructions” for flooring
requirements. Noise and vibration may be reduced by placing
a piece of %" (19.1 mm) plywood underneath your washer.
The plywood may extend underneath both washer and dryer
to keep them at equal heights.
Water near washer
Washer won’t fill, wash or rinse
Check the following:
Is the power cord plugged into a grounded 3 prong outlet?
Is there power at the plug? Check electrical source or call
electrician.
Are the hot and cold water faucets turned on?
Is the water inlet hose kinked?
Are the water inlet valve screens clogged?
Check household plumbing for leaks.
19
Dispensers clogged or leaking
Are the laundry products in the correct dispenser compartment?
Add the correct amounts of detergent, fabric softener or liquid
chlorine bleach to the correct compartments. Add powdered
or liquid color-safe bleach to the detergent compartment.
Be sure to match powdered color-safe bleach with powdered
detergent or match liquid color-safe bleach with liquid
detergent.
Is the detergent separator in the correct position?
Separator should be in the front position when using liquid
detergent and in the back position when using powdered
detergent.
Load too wet
Did you use the right cycle for the load being washed?
Select a cycle with a higher spin speed.
Did you wash a single item or bulky items or have you
overloaded the washer?
A single item, bulky items, or overloading may cause
imbalance. Add items or try to evenly distribute your wet
laundry in the drum, and start a DRAIN & SPIN cycle. If the
laundry is still wet, take half of the load out of the washer and
try again.
Residue or lint on load
Did you add detergent to the dispenser?
For best results, add detergent to the detergent
compartment. Do not add detergent to the washer drum.
Did you sort properly?
Sort lint givers (towels, chenille) from lint takers (corduroy,
synthetics). Also, sort by color.
Did you overload the washer?
Do not overload the washer. The washer can be fully loaded,
but not tightly packed. The wash load must be balanced. Lint
can be trapped in the load if overloaded.
Check the following:
Was paper or tissue left in pockets?
Did you use enough detergent?
Follow manufacturer’s directions. Use enough detergent to
hold the lint in the water.
Is your water colder than 70°F (21 °C)?
Wash water colder than 70°F (21 °C) may not completely
dissolve the detergent.
Are you using a low-speed wash cycle?
Powdered detergents may not dissolve well in a slow-speed
cycle. For best results, use liquid detergent for slow-speed
cycles such as Handwash/Delicate.
Did you properly sort the load?
Sort dark clothes from whites and lights.
Did you unload the washer promptly?
To avoid dye transfer, unload the washer as soon as it stops.
Did you use a fabric softener dispensing ball?
Dispensing balls will not operate correctly with this washer.
Add liquid fabric softener to the fabric softener compartment.
Did you use powdered detergent in a low-speed cycle?
Consider using liquid detergent.
Load is wrinkled
Did you unload the washer promptly?
Unload the washer as soon as it stops.
Did you use the right cycle for the load being washed?
Use the Handwash/Delicate cycle or another cycle with a
low-spin speed to reduce wrinkling.
Did you overload the washer?
The wash load must be balanced and not overloaded. Loads
should tumble freely during washing.
Gray whites, dingy colors
Did you properly sort the load?
Dye transfer can occur when mixing whites and colors in a
load. Sort dark clothes from whites and lights.
Was the wash temperature too low?
Use hot or warm washes if safe for the load. Make sure your
hot water system is adequate to provide a hot water wash.
Did you use enough detergent, or do you have hard
water?
Use more detergent for washing heavy soils in cold or hard
water.
Cycle too long
Is “SUD” shown in the display?
Excessive sudsing has been detected, and a suds routine has
been started to reduce excessive suds. This routine will add
time to the original cycle.
Did the load cause imbalance?
When too much imbalance occurs, an imbalance routine will
start to distribute the load. During the imbalance routine the
time displayed may pause until this activity is complete, then
resume with the remainder of the cycle.
Did you select the Handwash/Delicate wash cycle?
When using Handwash/Delicate wash cycle you should use
small loads. This ensures a gentle wash for your garments
without increasing cycle times.
Door locked at end of wash cycle
Stains on load
Did you add detergent to the dispenser?
For best results, add detergent to the detergent
compartment. Do not add detergent to the washer drum.
Did you use enough detergent?
Use enough detergent to remove soil and hold it in suspension.
For best performance, use a High Efficiency detergent.
Follow manufacturer’s recommendations for the type of load
you are washing.
Is there above average iron (rust) in water?
You may need to install an iron filter.
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Did all of the water drain out of the washer during the spin?
Select DRAIN & SFIN to remove any water remaining In the
washer. The washer door will unlock at the end of the drain.
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