This device complies with Part 15 of the FCC Rules. Operation is subject to the
following two conditions:
(1) this device may not cause harmful interference, and
(2) this device must accept any interference received, including interference that may
cause undesired operation.
Warning: Changes or modications to this unit not expressly approved by the party
responsible for compliance could void the user’s authority to operate the equipment.
Note: This equipment has been tested and found to comply with the limits for
a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are
designed to provide reasonable protection against harmful interference in a
residential installation. This equipment generates, uses and can radiate radio
frequency energy and, if not installed and used in accordance with the instructions,
may cause harmful interference to radio communications. However, there is no
guarantee that interference will not occur in a particular installation. If this equipment
does cause harmful interference to radio or television reception, which can be
determined by turning the equipment o and on, the user is encouraged to try to
correct the interference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit dierent from that to which the
receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
Copyright and Trademark
The Bluetooth® word mark and logos are registered trademarks owned by Bluetooth
SIG, Inc.
microSD Logo is a registered trademark of SD-3C, LLC.
Siri and Apple are registered trademarks owned by Apple, Inc.
Google Assistant and Android are trademarks owned by Google LLC.
Other trademarks and trade names are those of their respective owners.
22
Page 3
Safety Notice
Video / movie playback will not operate while the vehicle is moving.
This is a safety feature to prevent driver distraction. In-dash video / movie
functions will only operate when vehicle is in Park and the parking brake is
engaged. It is illegal in most jurisdictions for the driver to view video while
the vehicle is in motion.
The SAFETY NOTICE is reminder to drive responsibly and safely while using your
mobile phone device, or any APP’s that are compatible with this unit.
it is highly recommended that your JENSEN CMM10 is installed by a professional
installer or an authorized dealer.
This product is only for use in vehicles with 12VDC negative ground only.
To prevent damage or injury:
• Make sure to ground the unit securely to the vehicle chassis ground.
• Do not remove the top or bottom covers of the unit.
• Do not install the unit in a spot exposed to direct sunlight or excessive heat or the
possibility of water splashing.
• Do not subject the unit to excessive shock.
• When replacing a fuse, only use a new one with the correct rating. Using a fuse with
the wrong rating may cause the unit to malfunction.
• To prevent short circuits when replacing a fuse, disconnect the wiring harness rst.
• Use only the provided hardware and wire harness.
• If you experience problems during installation, consult your nearest JENSEN dealer.
• If the unit malfunctions, reset the unit as described. If the problem still persists,
consult your nearest JENSEN dealer or call tech assistance @ 1-888-921-4088.
• To clean the monitor, wipe only with a dry silicone cloth or soft cloth. Do not use
a sti cloth, or solvents such as paint thinner and alcohol. They can scratch the
surface of the panel and/or remove the printing.
• When the temperature of the unit falls (as in winter), the liquid crystal inside the
screen will become darker than usual. Normal brightness will return after the unit is
in use for a while.
• When extending the ignition, battery or ground wiring, make sure to use
automotive-grade wiring with an a minimum AWG 16 or more to prevent voltage
drops.
• Do not touch the liquid crystal uid if the LCD is damaged or broken. The liquid
crystal uid may be hazardous to your health or fatal. If the liquid crystal uid from
the LCD contacts your body or clothing, wash it o with soap immediately.
33
Page 4
CMM10 OPERATION
Preparation
Please read and understand entire manual before
installation.
Consult a qualied technician for detailed instructions or
installation assistance.
Before You Start
• Disconnect negative battery terminal.
• Avoid installing the unit where it would be subject to high
temperatures, such as from direct sunlight, or where it would be
subject to dust, dirt or excessive vibration.
Getting Started
• Unpack unit from its protective packaging.
• Connect vehicle wiring harness and antenna to this receivers
harness. See wiring instructions. Consult a qualied technician if
you are unsure.
• Certain vehicles may require an installation dash kit and/or wiring
harness adapter (sold separately).
• Reconnect battery negative terminal.
• Test for correct operation and secure back into dashboard.
• Snap trim ring into place if needed.
Typical ISO-DIN Installation
44
Page 5
CMM10 OPERATION
EN
Input / Output Wiring Diagram
Tips
When replacing a fuse, make sure to use the correct type and
amperage. Using an incorrect fuse could cause damage. The unit
uses (1) 15 amp ATC blade-type fuse located on the back of the unit.
Front / Rear camera inputs
Up to two cameras (not included) can be used. We recommend
JENSEN Part # BUCAM200J for front camera and BUCAM300AJ or
BUCAM400AJ for rear camera.
55
Page 6
CMM10 OPERATION
Main Control Locations
1
Microphone
2
Power / Mute
3
Voice Assistant
4
Volume Up
5
Volume Down
6
Reset
1
Power
2
Mode
3
Play / Pause
4
Mute
5
Talk
6
End Call
7
Setup
8
Volume Up
9
Zoom
10
Select
11
Tune/Track Up
12
Volume Down
13
Audio
How to Replace the Battery
Slide the tray out on back of the remote control,
and insert battery with the (+) and minus (-) poles
pointing in the proper direction.
7
microSD Card Slot
8
USB Slot
9
Auxiliary Input
14
* Key
15
Loudness
16
Number Keys
17
Root
18
OSD (On Screen Display)
19
Local / Random
20
Tune/Track Down
21
AS/PS / Repeat
23
Stop
24
Enter
25
Band
Use CR2025
Replacement Battery Only
6
Page 7
CMM10 OPERATION
Source Menu Operation
10
Radio
USB Mirroring
1
2
Bluetooth Phone 3
Settings
Rear Camera
AV Input
4
5
6
1
9
87
2
3
4
6
5
Press to access Radio.
Press to initiate USB mirroring.
Press to access Bluetooth phone.
Press to display and adjust system settings.
Press to display the rear camera.
Press to access AV input.
Auxiliary Input
BT Music
microSD
USB
7
Press to access auxiliary input.
8
Press to access the Bluetooth music.
9
Press to access les on microSD card.
10
Press to access les on USB device.
77
Page 8
CMM10 OPERATION
On Screen Controls
Screen Brightness
V oice Assistant
Audio 3
Navigation Hot Button
Settings
1
2
1
Press up to two times to dim the screen. Press
34
5
a third time to put the unit in standby mode
(screen will go black). Press anywhere on the
screen to return to normal screen operation.
2
Press to activate the voice assistant feature.
Press to access and adjust audio settings.
4
Press to directly access your phone’s
navigation app (refer to Navigation Hot Button
section of the manual for setup instructions).
5
Press to display and adjust system settings.
88
Page 9
CMM10 OPERATION
Audio Settings
Select any of the preset EQ settings (Flat, Classic, Rock, Pop, Jazz, Beat or
User) or use the touch screen to manually adjust EQ settings.
Select any of the preset Surround settings: Concert, Church, Passive,
Wide, Live or None.
Adjust balance (8L to 8R) and fader (8F to 8R), or use the touch screen to
manually adjust balance and fader settings.
99
Page 10
CMM10 OPERATION
Settings Menu
From the Main Menu, press the gear icon to access the Setup menu and
adjust the following: General, Audio, Display and Bluetooth.
General:
• OSD Language - Select English.
• Wallpaper - Select from three different wallpaper options.
• Radio Area - Select Europe, USA, South America or Asia.
• Time Setting - Set the date (month, day, year) and time (hours,
minutes, AM/PM and 12-hour or 24-hour clock).
• Beep - Enable or disable the audible beep.
• Camera - Enable or disable the rear camera input.
• Version - Press to display version numbers.
• Restore Default - Press to restore unit to default factory settings.
Audio:
• Audio Settings - Press to access and adjust audio settings.
• Subwoofer- Press to adjust subwoofer frequency and volume.
• Loudness - Enable or disable the loudness feature.
Display:
• Aspect Ratio - Select desired region (America, Europe or Latin).
• Adjust - Press to adjust screen brightness, contrast, hue, saturation
and shaprness.
• Panel - Select from the following Backlight settings: Off, 10 seconds,
20 seconds or 30 seconds.
Bluetooth:
• Bluetooth - Turn Bluetooth signal on or off.
• Auto Answer - Turn auto answer feature on or off.
1010
Page 11
CMM10 OPERATION
Tuner Operation
2
1
3
4
Radio Operation
Main Menu
Mode Indicator
Tune Down
Preset Stations
Band
Local | Distance
5
6
78
Select the Radio icon from the Main Menu
screen.
1
Press to return to Main Menu screen.
2
Displays the current mode of operation.
3
Press to tune to a lower frequency one step at
a time. Press and hold to automatically tune to
the last strong station.
4
Press any preset station stored in the current
band to tune radio to saved frequency. To save
presets, tune the radio to desired station, then
press and hold the desired preset button to
save the station.
5
Press to select between 2 AM and 3 FM bands.
6
Press to toggle between local and distance
tuning.
9
Stereo | Mono 7
AS | PS
8
Tune Up 9
Press to toggle between Stereo and Mono
tuning.
Press to scan presets and listen to the rst 10
seconds of each. Press again to stop scanning
and listen to the station. Press and hold to
automatically nd and store the strongest
stations as presets,
Press to tune to a higher frequency one step at
a time. Press and hold to automatically tune to
the last strong station.
1111
Page 12
CMM10 OPERATION
USB/microSD Operation
2
1
3
9
8
4
USB/microSD Operation
Main Menu
Mode Indicator
File Information
Previous Track
Play / Pause
Next Track
Folder Search7
5
67
To play MP3 les from a USB device or microSD card,
insert a USB device or microSD card, and playback
will begin automatically. To return to USB or microSD
playback from another mode of operation, select the
corresponding icon from the Main Menu.
1
Press to return to Main Menu screen.
2
Displays the current mode of operation.
3
Displays information about the current le.
4
Press to go back to the previous track. Press and hold
to fast reverse the current track, then press PLAY / PAUSE to resume playback.
5
Press to pause the current track, then press again to
resume playback.
6
Press to advance to the next track. Press and hold
to fast forward the current track, then press PLAY /
PAUSE to resume playback.
Press to access the directory of folders and les.
Use the up/down arrows to scroll through the folder
list, then press on the name of the desired folder to
access it. Use the up/down arrows to scroll through
the le list, then press on the name of the desired le
to access it.
1212
Random
Repeat9
8
Press to turn Random feature on or o.
Select a Repeat option: All, One, Folder or O.
Page 13
File SystemFAT
File
Extension
MPEG
Format
Sampling
Frequency
Bitrate
Other
Information
MP3 ID3 TAG
CMM10 OPERATION
Media Compatibility
File TypeMP3
FAT 12X
FAT 16/FAT 32
.mp3/.MP3/.Mp3/.mP3
.rmp/. m4 aX
MPEG 1
MPEG 2
MPEG 2.5
MPEG 132/44.1/48kHz
MPEG 212/16/22.05/24kHz
MPEG 2.58/11.025/12kHz
MPEG 132 ~ 320kbps
MPEG 28 ~ 160kbps
MPEG 2.58 ~ 160kbps
Directory DepthUnlimited
File Name Length32 bytes
Total File Number2000 files
Total Folder Number200 folders
File Number via Folder2000 files
ver.1.x
ver.2.x
Title, Artist, Album
Notes:
• It is not possible to view JPG files on the in-dash monitor while the vehicle is
moving. This is a safety feature to prevent driver distraction.
• The JPG image viewer function will only operate when vehicle is in park and the
parking brake is engaged.
Media
Compatibility
The following types of files are not compatible:
• MP3 PRO format, MP3 playlists
• RMP format
• WAV format
• WMV format
• AAC, protected AAC, M4A format
Playback Order
MP3 playback sequence begins in the root folder. Any folders
that do not include MP3/JPG files are skipped.
Compatible
Recording
Formats
ISO9660 standards:
• Maximum nested folder depth is 8 (including the root folder).
• Valid characters for folder/file names are letters A-Z (all caps),
numbers 0-9, and “_” (underscore). Some characters may not
Notes
be displayed correctly, depending on the character type.
Some files may not play, depending on sampling rates and bit
rates. For best results, use the following settings when ripping
MP3 files: 128kbps or higher constant bit rate; 44.1kHz or higher
sampling frequency.
1313
Page 14
CMM10 OPERATION
EN
Bluetooth Operation
5
6
7
Preparation
Pairing a New
Device
Connecting a
Paired Device
12
34
Before using a Bluetooth device, it must be paired
and connected. Make sure that Bluetooth is activated
on your device before you begin the pairing process.
The unit broadcasts the pairing signal constantly
when no devices are currently connected. Complete
the pairing sequence from your Bluetooth device.
Refer to the owner’s manual for your device for more
details. The device name is “JENSEN CMM10”. The
unit can be in any mode of operation when pairing is
performed. On certain phones, pairing may need to
be done more than once.
Most Bluetooth devices support the auto-connect
feature and will connect automatically if the device is
in range when the unit is powered-on. If your device
was previously paired but does not connect, enter
the Bluetooth setup menu and turn Auto Connect on.
Bluetooth Phone
Main Menu
Mode Indicator
Backspace
Keypad Display
Music Display
Contact Display
1414
Keypad
To access the phone, select Bluetooth Phone from
the Main Menu or from any operational mode.
Press to return to Main Menu screen.
1
Displays the current mode of operation.
2
Use the keypad to dial a phone number.
3
4
Press to backspace when using the keypad.
5
Press to display the keypad.
6
Press to display Bluetooth music.
7
Press to display Contact list, then press desired
contact to initiate a call.
Page 15
CMM10 OPERATION
Bluetooth Operation
8
9
10
Paired Device List
Talk
End Call
Previous Track
Play / Pause
Next Track
1112
8
Press to display a list of paired devices, and
13
select desired device to connect.
9
Press to connect a call to the number entered.
Press to end a call.
10
11
Press to go back to the previous track.
12
Press to pause the current track, then press again
to resume playback.
13
Press to advance to the next track.
1515
Page 16
CMM10 OPERATION
USB Mirroring
To set up USB Mirroring capabilities, select
USB Mirroring from the main menu and follow
the on-screen directions for connecting your
Android or iPhone. Once completed, the unit
will mirror phone display onto the unit’s
on-screen display. To return to the main menu,
press the lower left corner of the screen to
display and select the home button.
Note: Apple and Android operating system updates may cause your
receiver to malfunction. This can usually be solved by doing a software/
rmware update on the receiver. To see if your receiver has the latest
rmware, contact customer service at 1-888-921-4088.
App Operation
The Jensen Smart app is the ultimate
wireless remote control for your
receiver. You can download the
Jensen Smart app from the Apple App
Store or Google Play Store and install
it on your smartphone or tablet. Scan
the following QR code to download
the Jensen J-Link P1 application on
your smartphone.
Navigation Hot Button
Once the Jensen Smart app is installed, press the Navi hot button to
connect your receiver to your phone through the on-screen UI. Instantly
stream audio from your favorite navigation apps on a connected
smartphone through your car’s reclever vla Bluetooth.
Note: A smartphone with data is required to stream navigation.
Voice Assistant
Your receiver is designed with an easy access voice activation button to
use Siri® or the Google Assistant™ via your car’s Bluetooth. Interact with
your smartphone assistant while you drive with only the push of a button!
Bluetooth should be paired between your smartphone and the receiver.
Press the voice activation button, and the receiver will switch into
Bluetooth mode, This will activate Siri® or Google AssistantTM on your
smartphone. You will need to manually switch back to the previous or
desired mode once this operation is terminated.
1616
Page 17
CMM10 OPERATION
Rear Camera
Connect an optional rear camera to the Rear Camera inputs (Yellow RCA
connector for video and Black RCA connector for audio). Refer to the
wiring diagram for details.
Manual selection - Touch the REAR CAMERA icon from the Main Menu or
from any operational mode (when enabled) to select camera mode. Touch
the top left area on the screen to exit camera mode.
Note: The manual mode is for dedicated cameras that are ALWAYS on while
driving, it is not meant for cameras that are connected to the vehicle’s
reverse light. The unit will automatically select camera mode when
connected to the reverse lamp circuitry.
Note: External video output is not active when using the rear camera input.
Front Camera
Connect an optional front camera
to the Front Camera inputs (Yellow
RCA connector for video; there
is no audio connection for a front
camera. Refer to the wiring diagram
for details.
To access the front camera, touch the
CAMERA icon in the Main Menu. The
unit displays rear camera by default.
Press the Front Camera icon in the top right corner to switch to front
camera view.
Auxiliary Input
Connect an optional audio source into the auxiliary input on the right side
of the front panel.
Select the auxiliary input icon from the Main Menu to listen to audio.
Adjust volume on the external audio source as needed (if connected to the
headphone output of the device).
A/V Input
Connect an optional audio source into the rear A/V input.
Select A/V Input from the Main Menu to listen to audio.
Adjust volume on the external audio source as needed (if connected to the
headphone output of the device).
1717
Page 18
CMM10 OPERATION
POWER
MAXIMUM OUTPUT 500mA
Replace with
ATO Type fuse
Only
Steering Wheel Controls
A third-party adapter must be used in order for the CMM10 to be compatible with any
OEM steering wheel controls.
The CMM10 has a built-in 3.5mm SWC interface that compatible with many popular
3rd party SWC control modules, such as PAC, METRA, and others.
3.5mm SWC port located on the rear of the unit, on the
MAIN POWER I/O Harness
The following controls are available for most vehicles.
Volume +
Volume Mute
Seek / Track +
Seek / Track -
Band
Mode
BT Talk
BT End Call
Note: Not all OE steering wheel functions may be supported by the CMM10
We recommend the PAC SWI-RC .
1. Set "Radio Select Switch". Set the SWI-RC to position 7 - "Pioneer/Other/Sony".
2. To program, use the Pioneer/Sony/Other radio function mapping order.
3. When programming the SWI-RC, if a function is not supported (or not desired),
then the function MUST be skipped as per the PAC SWI-RC instructions.
4. The SWC function MUST be programmed in the correct order per the PAC SWI-RC
radio function mapping order instructions.
1818
Page 19
CMM10 OPERATION
Limited One Year Warranty
vary from state to state.
Namsung America Inc. warrants this product to the original purchaser to be free
from defects in material and workmanship for a period of one year from the date of
the original purchase.
Namsung America Inc. agrees, at our option, during the warranty period, to repair
any defect in material or workmanship or to furnish an equal new, renewed or
comparable product (whichever is deemed necessary) in exchange without charges,
Subsequent replacement products are warranted for the balance of the original
warranty period.
Who is covered?
This warranty is extended to the original retail purchaser for products purchased
from an authorized Dual dealer and used in the U.S.A.
What is covered?
This warranty covers all defects in material and workmanship in this product. The
following are not covered: software, installation/removal costs, damage resulting
incorrect line voltage, unauthorized repair or failure to follow instructions supplied
with the product, or damage occurring during return shipment of the product.
www.jensenmobile.com
What to do?
1. Before you call for service, check the troubleshooting guide in your owner’s
manual. A slight adjustment of any custom controls may save you a service call.
2. If you require service during the warranty period, you must carefully pack the
product (preferably in the original package) and ship it by prepaid transportation
with a copy of the original receipt from the retailer to an authorized service center.
3. Please describe your problem in writing and include your name, a return UPS
shipping address (P.O. Box not acceptable), and a daytime phone number with your
shipment.
4. For more information and for the location of the nearest authorized service center
please contact us by one of the following methods:
• Call us toll-free at 1-888-921-4088
• E-mail us at cs@jensenmobile.com
Exclusion of Certain Damages: This warranty is exclusive and in lieu of any
and all other warranties, expressed or implied, including without limitation the
obligation, liability, right, claim or remedy in contract or tort, whether or not arising
from the company’s negligence, actual or imputed. No person or representative is
authorized to assume for the company any other liability in connection with the sale
of this product. In no event shall the company be liable for indirect, incidental or
consequential damages.
19
Page 20
CMM10 OPERATION
Troubleshooting
General
PROBLEMCAUSEACTION
Unit will not
turn on
(no power)
Unit has power
(but no sound)
Unit blows
fuse(s)
Unit has audio
(but no video)
Red and/or Yellow wire not connected or
incorrect voltage
Black wire not connectedCheck ground connection
Blown fuse on unit or vehicleReplace fuse(s)
Speaker wires not connectedCheck all connections, including speakers
Speakers are blownReplace speakers
One or more speaker wires touching each
other or touching chassis ground
Yellow or red wire touching chassis ground Check for pinched or shorted wires
Speaker wires touching chassis groundCheck for pinched or shorted wires
Incorrect fuse ratingUse fuse with correct rating
Parking brake safety circuit not connected
Parking brake not applied
Video Playback Codec is not supported See Media Codec Support section
Check connections for proper voltage
(11~16VDC)
Insulate all bare speaker wires from each
other and chassis ground
Check connections at parking brake
Apply parking brake as described in
manual
Customer Support
1-888-921-4088
(Monday-Friday, 9AM-5PM EST)
Visit https://www.jensenmobile.com
2020
For Your Records
Dealer Info
Please keep your original sales receipt and be
prepared to provide this receipt in the event
you require service, as your original receipt
is considered the best proof of purchase and
indicates the date you purchased your JENSEN
product.
Dealer Name:
Dealer Phone:
Purchase Date:
Page 21
FM Tuner
WARRANTY
Specications
US Tuning Range:
EU Tuning Range:
Usable Sensitivity:
50dB Quieting Sensitivity:
Stereo Separation@ 1kHz:
Frequency Response:
AM Tuner
US Tuning Range:
EU Tuning Range:
Usable Sensitivity:
Frequency Response:
Bluetooth
Version:
Proles:
Range:
Monitor
Panel size:
View angle (up/down/left/right):
Brightness:
TFT Resolution:
TFT Backlighting:
Touch Screen Type:
General
87.5MHz-107.9MHz
87.50MHz-108.00MHz
8.5dBf
10dBf
30dB
30Hz-13kHz
530kHz-1710kHz
522KHz-1620KHz
<42dBu
30Hz-2.2kHz
4.1 + EDR
HFP / A2DP / PBAP
Up to 33ft / 10m
10.1” diagonal measurement
50/70/70/70
500 nit
1024x600
LED
Capacitive
Specications
Operation Voltage Input:
USB 1 Charge Output:
Speaker Nominal Impedance:
Line Output Voltage:
Dimensions:
Design and specications subject to change without notice.
CEA-2006 Power Standard Specifications
Power Output: 16 Watts RMS x 4 channels at 4 ohms and 1% THD+N
11~16VDC
2.1A
4~8 ohms
2 Volts RMS
5” x 7” x 2” (126D x 178W x 50H mm)
(reference: 14.4VDC +/- 0.2V, 20Hz~20kHz)
Signal to Noise Ratio: 80dBA (reference: 1 watt into 4 ohms)
All rights reserved. No part of this publication may be
reproduced, distributed, or transmitted in any form or
by any means, including photocopying, recording, or
other electronic or mechanical methods, without the
prior written permission of NAMSUNG AMERICA INC.
NSA0420-v01
Printed in China
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