Installer: Please leave this manual with this appliance.
Consumer: Please read and keep this manual for future
reference. Keep sales receipt and/or cancelled check as
proof of purchase.
Model Number__________________________________
Serial Number __________________________________
Date of Purchase ________________________________
If you have questions, call:
Jenn-Air Customer Assistance
1-800-JENNAIR (1-800-536-6247) USA and Canada
1-800-688-2080 ( U.S. TTY for hearing or speech impaired)
(Mon.-Fri., 8 am-8 pm Eastern Time)
Internet: http://www.jennair.com
In our continuing effort to improve the quality and performance of our cooking products, it may be necessary to make
changes to the appliance without revising this guide.
For service information, see page 11.
IMPORTANT SAFETY
INSTRUCTIONS
Warning and Important Safety Instructions appearing in this
guide are not meant to cover all possible conditions and
situations that may occur. Common sense, caution, and care
must be exercised when installing, maintaining, or operating
the appliance.
Always contact the manufacturer about problems or conditions you do not understand.
Recognize Safety Symbols, Words, Labels
WARNING
WARNING – Hazards or unsafe practices which COULD
result in severe personal injury or death.
CAUTION
CAUTION – Hazards or unsafe practices which COULD
result in minor personal injury.
Read and follow all instructions before using this
appliance to prevent the potential risk of fire, electric shock,
personal injury or damage to the appliance as a result of
improper usage of the appliance. Use appliance only for its
intended purpose as described in this guide.
To ensure proper and safe operation: Appliance must be
properly installed and grounded by a qualified technician. Do
not attempt to adjust, repair, service, or replace any part of
your appliance unless it is specifically recommended in this
guide. All other servicing should be referred to a qualified
servicer.
Always disconnect power to appliance before servicing.
In Case of Fire
Turn off appliance and ventilating hood to avoid spreading
the flame. Extinguish flame then turn on hood to remove
smoke and odor.
• Smother fire or flame in a pan with a lid or cookie sheet.
NEVER pick up or move a flaming pan.
Do not use water on grease fires. Use baking soda, a dry
chemical or foam-type extinguisher to smother fire or flame.
General Instructions
If appliance is installed near a window, precautions should be
taken to prevent curtains from blowing over surface elements.
NEVER use appliance to warm or heat the room. Failure to
follow this instruction can lead to possible burns, injury, fire,
or damage to the appliance.
NEVER wear loose-fitting or hanging garments while using
the appliance. Clothing could catch utensil handles or ignite
and cause burns if garment comes in contact with hot heating
elements.
To ensure proper operation and to avoid damage to the
appliance or possible injury, do not adjust, service, repair or
replace any part of the appliance unless specifically recommended in this guide. Refer all other servicing to a qualified
technician.
NEVER store or use gasoline or other combustible or flammable materials near surface units or in the vicinity of this
appliance as fumes could create a fire hazard or an explosion.
To prevent grease fires, do not let cooking grease or other
flammable materials accumulate in or near the appliance.
Use only dry potholders. Moist or damp potholders on hot
surfaces may result in a steam burn. Do not let potholders
touch hot heating elements. Do not use a towel or other bulky
cloth which could easily touch hot heating elements and
ignite.
Always turn off all controls when cooking is completed.
This appliance has been tested for safe performance using
conventional cookware. Do not use any devices or accessories that are not specifically recommended in this manual. Do
not use eyelid covers or stove top grills. The use of devices or
accessories that are not expressly recommended in this
manual can create serious safety hazards, result in performance problems, and reduce the life of the components of
this appliance.
1
IMPORTANT SAFETY INSTRUCTIONS
NEVER use aluminum foil or foil containers on the cooktop.
These may become very hot. Use foil only as directed in this
guide.
Aerosol-type cans are EXPLOSIVE when exposed to heat and
may be highly flammable. Do not use or store near appliance.
Clean only parts listed in this guide and use procedures
recommended.
Cooktop
NEVER leave surface units unattended especially when using
high heat. An unattended boilover could cause smoking and a
greasy spillover can cause a fire.
This appliance is equipped with different size surface elements. Select pans with flat bottoms large enough to cover
element. Fitting pan size to element will improve cooking
efficiency.
If pan is smaller than element, a portion of the element will be
exposed to direct contact and could ignite clothing or
potholder.
Only certain types of glass, glass/ceramic, ceramic, earthenware, or other glazed utensils are suitable for cooktop service
without breaking due to the sudden change in temperature.
Follow utensil manufacturer’s instructions when using glass.
Turn pan handle toward center of cooktop, not out into the
room or over another surface element. This reduces the risk
of burns, ignition of flammable materials, or spillage if pan is
accidently bumped or reached by small children.
Glass-Ceramic Cooktop
NEVER cook on broken cooktop. If cooktop should break,
cleaning solutions and spillovers may penetrate the broken
cooktop and create a risk of electric shock. Contact a qualified technician immediately.
Clean cooktop with caution. Some cleaners can produce
noxious fumes if applied to a hot surface. If a wet sponge,
cloth, or paper towel is used on a hot cooking area, be careful
to avoid steam burn.
Never stand on the cooktop.
Heating Elements
NEVER touch surface elements or areas near elements.
Heating elements may be hot even though they are dark in
color. Areas near surface elements may become hot enough
to cause burns.
During and after use, do not touch or let clothing or other
flammable materials contact heating elements or areas near
elements until they have had sufficient time to cool.
Other potentially hot surfaces include: Cooktop and areas
facing the cooktop.
Child Safety
CAUTION
NEVER store items of interest to children in cabinets
above an appliance or on the cooktop. Children climbing
on appliance to reach items could damage the appliance
or be burned or seriously injured.
NEVER leave children alone or unsupervised in area where
appliance is in use or is still hot.
NEVER allow children to sit or stand on any part of the
appliance as they could be injured or burned.
Children must be taught that the appliance and utensils in or
on it can be hot. Let hot utensils cool in a safe place, out of
reach of small children. Children should be taught that an
appliance is not a toy. Children should not be allowed to play
with controls or other parts of the unit.
Ventilating Hoods
Clean range hood and filters frequently to prevent grease or
other flammable materials from accumulating on hood or filter
and to avoid grease fires.
Turn the fan on when flambéing foods (such as Cherries
Jubilee) under the hood.
Deep Fat Fryers
Use extreme caution when moving the grease pan or disposing of hot grease. Allow grease to cool before attempting to
move pan.
Save These Instructions for Future Reference
Important Safety Notice and
Warning
IMPORTANT NOTICE REGARDING PET BIRDS: Never
keep pet birds in the kitchen or in rooms where the fumes
from the kitchen could reach. Birds have a very sensitive
respiratory system. Fumes released during an oven selfcleaning cycle may be harmful or fatal to birds. Fumes
released due to overheated cooking oil, fat, margarine and
overheated non-stick cookware may be equally harmful.
2
USING YOUR COOKTOP
3
USING YOUR COOKTOP
Surface Controls
Style varies
by model.
Using the Touch Control
• Press the desired ON pad. A light on the left side of the
control will blink.
• While the light is blinking, press the desired temperature
setting using the Temperature Selector Bar.
• A beep will sound each time a pad is pressed.
Notes
• If a temperature setting is not selected within approximately 10 seconds, the element will automatically shut
off.
• To change the temperature setting while cooking with
one element, press the ON pad and select a new
temperature on the Temperature Selector Bar while the
light is blinking.
• To change the temperature setting when multiple
elements are on, press the ON pad for the desired
element, then select a new temperature on the Temperature Selector Bar while the light is blinking.
Setting the Controls
1. Place pan on surface element.
2. Press ON.
3. Select the temperature setting using the Temperature
Selector Bar.
4. When cooking is completed, press OFF and remove the
pan.
Temperature
Selector Bar
Suggested Heat Settings
The size, type of cookware and cooking operation will affect
the heat setting. For information on cookware and other
factors affecting heat settings, refer to “Cooking Made
Simple” booklet.
SETTINGSUSES
Ultra HighOffers higher speed cooking that can be
used to quickly bring water to a boil,
searing, blackening and for largequantity cooking.
HighUse to bring liquid to a boil. Always
reduce setting to a lower heat when
liquids begin to boil or foods begin to
cook.
6-8Use to brown meat, heat oil for deep fat
(medium high)frying or sauteing. Maintain fast boil for
large amounts of liquids.
4-6Use to maintain slow boil for large
(medium)amounts of liquids and for most frying
operations.
2-4Use to continue cooking covered foods
(medium low)or steam foods.
LowUse to melt butter or chocolate.
Ultra Low/Offers a lower temperature for cooking
Warmdelicate sauces without scorching. Use
to keep cooked foods warm.
4
USING YOUR COOKTOP
On Indicators
All Models - The LOW light will illuminate when the element
is on.
Hot Surface
Indicator Lights
A Hot Surface light is located next to each element. The light
will illuminate when the cooking area is hot. It will remain on,
even after the control is turned off, until the area has cooled.
Cooling Fan
A cooling fan will automatically turn on when any element is
turned on. The fan is used to keep internal parts inside the
cooktop cool. The fan will automatically turn off when all the
elements are off. With heavy use, the fan may continue to run
after the controls are turned off until the cooktop has cooled.
Control Lockout
The touchpad controls can be locked out for cleaning and to
prevent unwanted use.
To lock controls:
Press and hold the All-Off/Lock pad for three seconds.
To unlock controls:
Press and hold the All-Off/Lock pad for three seconds. The
All-Off/Lock light will illuminate whenever the controls are
locked.
Cook and Warm Element
The Cook and Warm Element, located in the left rear position,
is a fully-functioning element that provides an Ultra Low/Warm heat setting for holding delicate sauces and keeping
cooked foods warm.
To use the Warm setting, touch ON, and then touch UltraLo/Warm on the Temperature Selector Bar.
To use the regular temperature settings, touch ON, and then
touch any setting from LOW to HIGH on the Temperature
Selector Bar.
Triple Element (select models)
The Triple Element, located in the center position, offers three
different element sizes to accommodate different pan sizes.
Use one, two or three sections of the element to best match
your pan.
To use the element:
1. Press ON. The inner-most element will activate.
2. Set the desired temperature on the Temperature Selector
Bar.
3. Press ON again to activate the center and middle areas.
4. Press ON again to activate all three areas.
Note: The Triple Element will remember the setting from
the last time it was used. Therefore, one, two or all three
areas may activate when ON is pressed. To change the
areas activated, press ON again while the indicator light on
the left is flashing. If the indicator light on the left is not
flashing, press ON twice. Red lights on the control will
indicate which areas of the element are activated.
Custom Control Dual Element
The Custom Control Dual Element offers two element sizes
and is located in the right front position. This element uses an
electronic sensor to constantly monitor and adjust heat output
for precise and consistent temperature control.
To use the element:
1. Press ON. The inner-most element will activate.
2. Set the desired temperature on the Temperature Selector
Bar.
3. Press ON again to activate the entire element.
Note: The Custom Control dual Element will remember the
setting from the last time it was used. Therefore, one or
both areas may activate when ON is pressed. To change
the areas activated, press ON again while the indicator
light on the left is flashing. If the indicator light on the left
is not flashing, press ON twice. A red light on the control
will indicate which areas of the element are activated.
Note: When using the normal temperature settings to
prepare foods, it will take a few minutes for the cooking
area to cool to the Ultra Lo/Warm temperature setting.
5
USING YOUR COOKTOP
Warming Center
Use the Warming Center to keep cooked foods warm, such as
vegetables, gravies and oven-safe dinner plates.
Setting the Control:
1. Press ON.
• Warming temperatures are approximate and are
indicated on the control as Ultra Low/Warm, Low,1-8,
High and Ultra High.
2. When done, press OFF and remove food.
• The Hot Surface Indicator light will go off when the
Warming Center surface has cooled.
• All foods should be covered with a lid or aluminum foil
to maintain food quality.
• When warming pastries and breads, the cover should
have an opening to allow moisture to escape.
• Do not use plastic wrap to cover foods. Plastic may melt
on to the surface and be very difficult to clean.
• Use only cookware and dishes recommended as safe for
cooktop use.
• Always use potholders when removing food from the
Warming Center as cookware and plates will be hot.
• Never warm food for longer than one hour (eggs for 30
minutes), as food quality may deteriorate.
• Do not heat cold food on the Warming Center.
• The quantity and type of food being held may affect the
required heat setting.
• Do not use large utensils or large amounts of food as
this may cause uneven heating.
• Always hold food at proper food temperatures. USDA
recommends food temperatures between 140° - 170° F
(except pastries).
6
USING YOUR COOKTOP
Smoothtop Surface
Smoothtop Surface Notes:
• Cooktop may emit light smoke and odor the first few
times the cooktop is used. This is normal.
• Smoothtop cooktops retain heat for a period of timeafter the element is turned off. Turn the elements off
a few minutes before food is completely cooked and use
the retained heat to complete cooking. When the Hot
Surface light turns off, the cooking area will be cool
enough to touch. Because of the way they retain heat, the
smoothtop surface will not respond to changes in settings
as quickly as coil elements.
• In the event of a potential boilover, remove the pan from
the cooking surface.
• The smoothtop surface may appear discolored when it is
hot. This is normal and will disappear when the surface
cools.
Cooking Areas
The cooking areas on your cooktop are identified by permanent circles on the smoothtop surface. For most efficient
cooking, fit the pan size to the element size.
Pans should not extend more than 1/2 to 1-inch beyond
the cooking area.
When a control is turned on, a glow can be seen through the
smoothtop surface. The element will cycle on and off to
maintain the preset heat setting, even on Hi.
For more information on cookware, refer to Cookware
Recommendations on page 8 and “Cooking Made Simple”
booklet included with your cooktop.
Tips to Protect the
Smoothtop Surface
Cleaning (see page 9 for more information)
• Before first use, clean the cooktop.
• Clean your cooktop daily or after each use. This will keep
your cooktop looking good and can prevent damage.
• If a spillover occurs while cooking, immediately clean the
spill from the cooking area while it is hot to prevent a tough
cleaning chore later. Using extreme care, wipe spill with a
clean dry towel.
• Do not allow spills to remain on the cooking area or the
cooktop for a long period of time.
• Never use abrasive cleansing powders or scouring pads
which will scratch the cooktop.
• Never use chlorine bleach, ammonia or other cleansers not
specifically recommended for use on glass-ceramic.
To Prevent Marks & Scratches
• Do not use glass pans. They may scratch the surface.
• Never place a trivet or wok ring between the surface and
pan. These items can mark or etch the top.
• Do not slide aluminum pans across a hot surface. The pans
may leave marks which need to be removed promptly. (See
Cleaning, page 9.)
• Make sure the surface and the pan bottom are clean before
turning on to prevent scratches.
• To prevent scratching or damage to the glass-ceramic top,
do not leave sugar, salt or fats on the cooking area. Wipe
the cooktop surface with a clean cloth or paper towel
before using.
• Never slide heavy metal pans across the surface since
these may scratch.
To Prevent Stains
• Never use a soiled dish cloth or sponge to clean the
cooktop surface. A film will remain which may cause stains
on the cooking surface after the area is heated.
• Continuously cooking on a soiled surface may/will result in
a permanent stain.
To Prevent Other Damage
• Do not allow plastic, sugar or foods with high sugar content
to melt onto the hot cooktop. Should this happen, clean
immediately. (See Cleaning, page 9.)
• Never let a pan boil dry as this will damage the surface and
pan.
• Never use cooktop as a work surface or cutting board.
• Never cook food directly on the surface.
• Do not use a small pan on a large element. Not only does
this waste energy, but it can also result in spillovers burning
onto the cooking area which requires extra cleaning.
• Do not use non-flat specialty items that are oversized or
uneven such as round bottom woks, rippled bottom and/or
oversized canners and griddles.
• Do not use foil or foil-type containers. Foil may melt onto
the glass. If metal melts on the cooktop, do not use. Call an
authorized Jenn-Air Servicer.
7
USING YOUR COOKTOP
Cookware Recommendations
Using the right cookware can prevent many problems, such
as food taking longer to cook or achieving inconsistent
results. Proper pans will reduce cooking times, use less
energy, and cook food more evenly.
Flat Pan Tests
See if your pans are flat.
The Ruler Test:
1. Place a ruler across the bottom of the pan.
2. Hold it up to the light.
3. Little or no light should be visible under the ruler.
The Bubble Test:
1. Put 1 inch of water in the pan. Place on cooktop and select
High on the Temperature Selector Bar.
2. Watch the formation of the bubbles as the water heats.
Uniform bubbles mean good performance, and uneven
bubbles indicate hot spots and uneven cooking.
See “Cooking Made Simple” booklet for more information.
SelectAvoid
Flat, smooth-bottom Pans with grooved or warped bottoms.
pans.Pans with uneven bottoms do not cook
efficiently and sometimes may not
boil liquid.
Heavy-gauge pans.Very thin-gauge metal or glass pans.
Pans that are thePans smaller or larger than the
same size as theelement by 1 inch.
element.
Secure handles.Cookware with loose or broken handles.
Heavy handles that tilt the pan.
Tight-fitting lids.Loose-fitting lids.
Flat bottom woks.Woks with a ring-stand bottom.
Canning and Oversize Cookware
All canners and large pots must have flat bottoms and
must be made from heavy-gauge materials. This is critical
on smoothtop surfaces. The base must not be more than
1 inch larger than the element.
When canners and pots do not meet these standards, cooking
times may be longer, and cooktops may be damaged.
Some canners are designed with smaller bases for use on
smoothtop surfaces.
When canning, use the High heat setting only until the
water comes to a boil or pressure is reached in the canner.
Reduce to the lowest heat setting that maintains the boil or
pressure. If the heat is not turned down, the cooktop may be
damaged.
See “Cooking Made Simple” booklet for more information.
Wok Cooking
Use Jenn-Air’s flat bottom wok (Model AO142) for optimum
results. The wok has a nonstick finish, wood handles, cover,
steaming rack, rice paddles, cooking
tips and recipes. To order call
1-800-JENNAIR (1-800-536-6247).
8
CARE & CLEANING
Cleaning Procedures
CAUTION
• Be sure appliance is off and all parts are cool before
handling or cleaning. This is to avoid damage and
possible burns.
• To prevent staining or discoloration, clean appliance after
each use.
PARTPROCEDURE
Smoothtop -Never use oven cleaners, chlorine bleach, ammonia or glass cleaners with ammonia. NOTE: Call an authorized
Glass-Ceramicservicer if the glass-ceramic top should crack, break or if metal or aluminum foil should melt on the cooktop.
• Allow the cooktop to cool before cleaning.
• General – Clean cooktop after each use, with a damp paper towel and Cooktop Cleaning Creme*
(Part No. 20000001)**. Then, buff with a clean dry cloth.
NOTE: Permanent stains will develop if soil is allowed to cook on by repeatedly using the cooktop when soiled.
• Heavy Soils or Metal Marks – Dampen a “scratchless” or “never scratch” scrubber sponge. Apply
Cooktop Cleaning Creme* (Part No. 20000001)** and scrub to remove as much soil as possible. Apply a
thin layer of the creme over the soil, cover with a damp paper towel and let stand 30-45 minutes (2-3
hours for very heavy soil). Keep moist by covering the paper towel with plastic wrap. Scrub again, then
buff with a clean dry cloth.
NOTE: Only use a CLEAN, DAMP “scratchless” pad that is safe for non-stick cookware. The
pattern and glass will be damaged if the pad is not damp, if the pad is soiled, or if another type of
pad is used.
• Burned-on or Crusty Soils – Scrub with a “scratchless” or “never scratch” scouring pad and
Cooktop Cleaning Creme*. Hold a razor blade scraper at 30° angle and scrape any
remaining soil. Then, clean as described above.
NOTE: Do not use the razor blade for daily cleaning as it may wear the pattern
on the glass.
• Melted Sugar or Plastic – Immediately turn element to LOW and scrape
sugar or plastic from hot surface to a cool area. Then turn element OFF and
allow to cool. Clean residue with razor blade scraper and Cooktop Cleaning Creme*.
Cooktop Trim• DO NOT USE ANY CLEANING PRODUCT CONTAINING CHLORINE BLEACH.
Stainless Steel• ALWAYS WIPE WITH THE GRAIN WHEN CLEANING.
(select models)• DO NOT USE ORANGE OR ABRASIVE CLEANERS.
• Daily Cleaning/Light Soil –– Wipe with one of the following - soapy water, white vinegar/water
solution, Formula 409 Glass and Surface Cleaner* or a similar glass cleaner - using a sponge or soft cloth.
Rinse and dry. To polish and help prevent fingerprints, follow with Stainless Steel Magic Spray* (Jenn-Air
Model A912, Part No. 20000008)**.
• Moderate/Heavy Soil –– Wipe with one of the following - Bon Ami*, Smart Cleanser*, or Soft Scrub* -
using a damp sponge or soft cloth. Rinse and dry. Stubborn soils may be removed with a damp multipurpose Scotch-Brite* pad; rub evenly with the grain. Rinse and dry. To restore luster and remove streaks,
follow with Stainless Steel Magic Spray*.
• Discoloration –– Using a damp sponge or soft cloth, wipe with Cameo Stainless Steel Cleaner*. Rinse
immediately and dry. To remove streaks and restore luster, follow with Stainless Steel Magic Spray*.
* Brand names are registered trademarks of the respective manufacturers.
** To order call 1-800-JENNAIR (1-800-536-6247).
9
TROUBLESHOOTING
PROBLEM SOLUTION
Nothing on the cooktop operates.• Check for a blown circuit fuse or a tripped main circuit breaker.
• Check if cooktop is properly connected to electric circuit in house.
• Check to see if cooktop controls are locked. See page 5.
Cooktop elements do not• Surface controls may not be set properly.
get hot enough.• Voltage to house may be low.
• Cookware may not be flat or the correct size or shape.
Elements emit a slight odor and/or• This is normal.
smoke when first turned on.
Smoothtop surface shows1. Tiny scratches or abrasions.
wear.• Make sure cooktop and pan bottom are clean. Do not slide glass or metal pans
across top. Make sure pan bottom is not rough. Use the recommended
cleaning agents. See page 9.
2. Metal marks.
• Do not slide metal pans across top. When cool, clean with Cooktop
Cleaning Creme. See page 9.
3. Brown streaks and specks.
• Remove spills promptly. Never wipe with a soiled cloth or sponge. Make sure
cooktop and pan bottom are clean.
4. Areas with a metallic sheen.
• Mineral deposits from water and food. Use recommended cleaning agents.
See page 9.
5. Pitting or flaking.
• Remove sugary boilovers promptly. See page 9.
A fan sound can be heard.• This is the cooling fan and is normal. The fan will run when any element is
turned on. With heavy use, the fan may continue to run after the controls are
turned off until the cooktop has cooled.
Elements shut down during• Food soil/spill on touchpads. Clean the surface, see page 9.
operation, light flashes and• Object placed on touchpad area. Remove object from the area.
three short beeps are heard.• Cooktop internal temperature too high. Make sure that cooktop has been installed
according to the installation instructions.
10
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