JBL BAR 500 User Manual

BAR 800

OWNER’S MANUAL

IMPORTANT SAFETY INSTRUCTIONS

Verify Line Voltage Before Use

The JBL Bar 800 (soundbar, detachable speakers and subwoofer)
has been designed for use with 100-240 volt, 50/60 Hz AC
current. Connection to a line voltage other than that for which

your product is intended can create a safety and re hazard

and may damage the unit. If you have any questions about the

voltage requirements for your specic model or about the line

voltage in your area, contact your retailer or customer service
representative before plugging the unit into a wall outlet.

Do Not Use Extension Cords

To avoid safety hazards, use only the power cord supplied
with your unit. We do not recommend that extension cords be
used with this product. As with all electrical devices, do not run
power cords under rugs or carpets, or place heavy objects on
them. Damaged power cords should be replaced immediately
by an authorized service center with a cord that meets factory

specications.

Handle the AC Power Cord Gently

When disconnecting the power cord from an AC outlet, always
pull the plug; never pull the cord. If you do not intend to use this
speaker for any considerable length of time, disconnect the plug
from the AC outlet.

Do Not Open the Cabinet

There are no user-serviceable components inside this product.
Opening the cabinet may present a shock hazard, and any

modication to the product will void your warranty. If water

accidentally falls inside the unit, disconnect it from the AC power
source immediately, and consult an authorized service center.

22

TABLE OF CONTENTS

English

IMPORTANT SAFETY INSTRUCTIONS 2

1. INTRODUCTION 4

2. WHAT’S IN THE BOX 5

3. PRODUCT OVERVIEW 6

3.1 SOUNDBAR 6

3.2 DETACHABLE SPEAKERS 6

3.3 SUBWOOFER 7

3.4 REMOTE CONTROL 7

4. PLACE 8

4.1 DESKTOP PLACEMENT 8

4.2 WALL-MOUNTING 9

7.6 PLAY THROUGH CHROMECAST BUILT-IN 19

7.7 PLAY THROUGH AIRPLAY 20

7.8 PLAY THROUGH AMAZON MUSIC 20

7.9 MULTI-ROOM PLAYBACK 21

8. SOUND SETTINGS 22

8.1 AUDIO SYNC 22

8.2 SMART MODE 22

8.3 PUREVOICE DIALOGUE ENHANCEMENT
TECHNOLOGY 22

9. RESTORE FACTORY SETTINGS 22

10. SOFTWARE UPDATE 23

11. RE-CONNECT THE SUBWOOFER 24

5. CONNECT 10

5.1 CONNECTION WITH YOUR TV AND DIGITAL DEVICES 10

5.2 BLUETOOTH CONNECTION 12

5.3 CONNECTION WITH YOUR HOME NETWORK 12

6. SETUP 13

6.1 CONNECT THE DETACHABLE REAR SPEAKERS AND
SUBWOOFER 13

6.2 CHARGE THE DETACHABLE SPEAKERS 14

6.3 3D SURROUND SOUND 14

7. PLAY 17

7.1 POWER-ON/AUTO STANDBY/AUTO WAKEUP 17

7.2 PLAY FROM THE TV SOURCE 17

7.3 PLAY FROM THE HDMI IN SOURCE 18

7.4 PLAY FROM THE BLUETOOTH SOURCE 18

7.5 PLAY THROUGH THE JBL ONE APP 18

12. PRODUCT SPECIFICATIONS 24

13. TROUBLESHOOTING 25

14. TRADEMARKS 27

15. OPEN SOURCE LICENSE NOTICE 28

www.jbl.com

33

1. INTRODUCTION

Thank you for purchasing the JBL Bar 800 (soundbar, detachable
speakers and subwoofer) which is designed to bring an
extraordinary 3D sound experience to your home entertainment
system. We encourage you to take a few minutes to read through
this manual, which describes the product and includes step-by­step instructions for setting up and getting started.

To make the most of product features and support, you may
need to update the product software through the Internet
or the USB connector in the future. Refer to the software
update section in this manual to ensure that your product
has the latest software.

Designs and specications are subject to change without notice.

If you have any questions about the soundbar, installation or
operation, please contact your retailer or customer service
representative, or visit our website: www.jbl.com.

JBL One app

With the JBL One app, you can

• easily complete product setup;

• connect *music streaming services;

• discover new music with integrated music services;

• use one button to access your preset playlist and speaker

settings;

• access software updates when they are available.

JBL One

JBL One

For more information, see “5.3 Connection with your home

network” and “7.5 Play through the JBL One app”.

NOTES:

– *Subscription may be needed and not provided by the JBL One app.

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English

2. WHAT’S IN THE BOX

Unpack the box carefully and ensure that the following parts are
included. If any part is damaged or missing, do not use it and
contact your retailer or customer service representative.

Soundbar

Subwoofer

Detachable speakers (with a rechargeable battery)

HDMI cable (1.2 m/3.9 ft.)

Side caps

(For the soundbar)

(For the detachable speakers)

Wall-mounting kit

x 2

x 6

x 2

x 2

Remote control (with 2 AAA batteries)

(AAA)

Power cord*

x 2

Product information & wall-mounting template

x 6

x 2

x 2

x 2

* Power cord quantity and plug type vary region.

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3. PRODUCT OVERVIEW

3.1.2 Rear connectors

3.1 Soundbar

3.1.1 Controls

34 12

1) (Source)

• Switch on

• Select a sound source: TV (default, for audio input
from TV connection where the HDMI OUT (TV ARC/
TV eARC) connector is prioritized over the OPTICAL

connector), Bluetooth or HDMI IN

2) / (Volume)

• Switch on

• Decrease or increase the volume

• Press and hold to decrease or increase the volume

continuously

• Press the two buttons together to mute or unmute

3) Status indicator

System:

Regular flashing (white) System startup

Fast flashing (white) Software updating in progress

Solid (amber) Restoring factory settings

Network connection:

Slow breathing (white)

Solid (green)

Solid (white) Network connected

Solid (yellow) Weak Wi-Fi connection

4) Microphone

• For sound calibration

5) Status display

Entering Wi-Fi setup mode, or
network disconnected

Soundbar discovered by the
JBL One app

1 2 3 4

5

1) POWER

• Connect to power (with the supplied power cord)

5

2) USB

• USB connector for software update

• Connect to a USB storage device for MP3 le playback

(for US version only)

3) ETHERNET

• Connect to your home network through an Ethernet

cable

4) HDMI IN

• Connect to the HDMI output on your digital device

5) TV connectors

HDMI OUT (TV ARC/ TV eARC)

• Connect to the HDMI ARC / HDMI eARC input on

your TV

OPTICAL

• Connect to the optical output on your TV or digital device

3.2 Detachable speakers

3

2

1

1) Type C USB connector

• For battery charging

2) (Power)

• Press to switch on

• Press and hold for more than 3 seconds to switch off

3) Status indicator

• For battery power

Flashing (red) Low battery

Solid (red) Battery charging in progress

• For wireless connection status

3

2

1

Slow flashing (white) Disconnected from the soundbar

Fast flashing (white) Connecting to the soundbar

Solid (white) Connected to the soundbar

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English

3.3 Subwoofer

1

2

1)

• Connection status indicator

Solid (white) Connected to the soundbar

Fast flashing (white) Pairing mode

Slow flashing (white)

Solid (amber) Standby mode

2) Power connector

• Connect to power (with the supplied power cord)

Reconnecting or exiting the pairing
mode

3.4 Remote control

1

2

3

8

7

6

5

4

1)

• Switch on or to standby

2) Source selectors

TV

• Select the TV source (default, for audio input from TV

connection where the HDMI OUT (TV ARC/ TV eARC)
connector is prioritized over the OPTICAL connector)

(Bluetooth)

• Select the Bluetooth source

• Press and hold to connect a Bluetooth device

HDMI

• Select the HDMI IN source

3) Sound effect buttons

• Select the level of Dolby Atmos sound effects:

middle (default), high or low

• Select the bass level for subwoofer: 1/2/3 (default)/4/5

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(available when both of the detachable rear speakers

are undocked from the soundbar)

• Select the surround sound level for rear speakers: middle
(default), high, muted or low

4) CALIBR

• Press to start sound calibration

5) (Moment)

• Press to directly access the playlist or speaker settings

that you have personalized in the JBL One app

6) (Playback controls during the music streaming over

JBL One app, Chromecast built-in™, AirPlay, Alexa or
Bluetooth)

• Single press: Pause or resume playback

• Double press: Next track

• Triple press: Previous track

7) /

• Increase or decrease the volume

• Press and hold to increase or decrease the volume

continuously

4. PLACE

4.1 Desktop placement

Place the soundbar, detachable speakers and subwoofer on a

at and stable surface. Refer to the recommended distance in

the following diagram.

> 4 m / 13 ft

>10 cm / 4”

1-6 m/3-20 ft

>5cm / 2”

L

2.5-3.0 m / 8.2-9 .8 ft

R

1-1.4 m / 3-4.6 f t

3 m / 1 0 ft

8) (Mute)

• Mute/unmute

3.4.1 App-enabled control

With the JBL One app on your Android and iOS device, you can
do the following:

• Wi-Fi setup;

• Audio calibration & demo;

• Personalize audio settings;

• Manage and control device;

• Music service integration;

• Additional features.

1-1.4 m / 3-4.6 f t

NOTES:

– The power cord shall be properly connected to power.
– Do not place any objects on the top of the soundbar, detachable

speakers or subwoofer.

– Charge the detachable speakers in time to ensure sufcient battery

power (See “6.2 Charge the detachable speakers”).

– Use the supplied side caps to cover the two ends of the soundbar

after you detach the rear surround speakers (See Step 5 under
“4.2.2 Wall-mount the detachable speakers as rear surround

speakers”).

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English

4.2 Wall-mounting

Wall-mount the soundbar and detachable rear speakers together
or separately.

4.2.1 Wall-mount the soundbar

> 50 mm/2’’

≤8 mm/0.31"

≥30 mm/1.18"

555.7 mm / 21.88”

1b)

1

4mm/0.16"

1c)

2

4

5

1. Preparation:

a) With the distance of about 2” (50mm) from your TV, stick

the supplied wall-mounting template to a wall by using
adhesive tapes.

b) Use your ballpen tip to mark the screw holder location.

Remove the template.

c) On the marked location, drill a 4 mm/0.16” hole.

2. Install the support for wall-mounting bracket.

3. With the screw, fasten the wall-mounting bracket onto the
bottom of the soundbar.

4. Mount the soundbar.

5. After the soundbar is securely wall-mounted, dock the two
detachable speakers onto the soundbar.

1a)

3

4.2.2 Wall-mount the detachable speakers as rear
surround speakers

1

3

4

2

≤8 mm/0.31"

5

1. From the soundbar, remove the two detachable speakers.

2. Install the wall-mounting bracket.

3. Fasten the support onto the back of the speakers.

4. Mount the speakers.

5. Install the side caps.

3

4mm/0.16"

≥30 mm/1.18"

NOTES:

– Make sure that the wall can support the weight of the soundbar.
– Install on a vertical wall only.
– Avoid a location under high temperature or humidity.
– Before wall-mounting, make sure that cables can be properly

connected between the soundbar and external devices.

– Before wall-mounting, make sure that the soundbar is unplugged

from power. Otherwise, it may cause an electric shock.

– To move the soundbar, rst remove the two detachable speakers to

avoid accidental damage.

– Use the supplied side caps to cover the two ends of the soundbar

after you detach the rear surround speakers (See Step 5 under
“4.2.2 Wall-mount the detachable speakers as rear surround

speakers”).

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5. CONNECT

5.1 Connection with your TV and digital devices

For audio playback through the soundbar, connect the soundbar
with your TV through the supplied HDMI cable or an optical cable
(sold separately).

An HDMI connection supports digital audio and video with a
single connection. HDMI connectivity is the best option for your
soundbar.

5.1.1 TV (HDMI ARC / eARC)

(Recommended connection for the best Dolby Atmos
experience)

HDMI (ARC)

HDMI (ARC)

1. Connect the soundbar with the HDMI IN (ARC / eARC)

connector on your TV by using the supplied HDMI cable.

• On your TV, check that HDMI-CEC and HDMI ARC /

eARC have been enabled. Refer to the owner’s manual of
your TV for more information.

2. Use an HDMI cable (V2.0 or later) to connect the soundbar
with your digital device, such as a set-top box, DVD/Blu-ray
player or game console.

• On your digital device, check that HDMI-CEC has been

enabled. Refer to the owner’s manual of your digital
device for more information.

• On your digital device, select “Bitstream” or “Raw data”

in the audio output settings for the best Dolby Atmos
experience.

3. To play audio from the digital device connected to the
soundbar, select HDMI on the remote control.

NOTES:

– If your TV does not support HDMI eARC, make sure that you

connect your digital device through the HDMI IN connector on
the soundbar instead of your TV. Otherwise, the Dolby Atmos
information cannot pass through the HDMI (ARC) connectors from
the TV to the soundbar.

*

*

HDMI OUT

HDMI OUT

HDMI INHDMI IN

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5.1.2 TV (HDMI eARC)

HDMI (eARC)

HDMI (eARC)

*

*

HDMI IN

HDMI IN

HDMI OUT

HDMI OUT

5.1.3 OPTICAL

OPTICAL

HDMI IN

HDMI OUT

OPTICAL

*

TVTVTVTV

1. Connect the soundbar with the HDMI IN (eARC) connector

on your TV by using the supplied HDMI cable.

• On your TV, check that HDMI-CEC and HDMI ARC /

eARC have been enabled. Refer to the owner’s manual of
your TV for more information.

2. Use an HDMI cable (eARC compatible, V2.0 or later) to
connect your TV with your digital device, such as a streaming
device, set-top box, DVD/Blu-ray player or game console.

• On your digital device, check that HDMI-CEC has been

enabled. Refer to the owner’s manual of your digital
device for more information.

• On your TV and digital device, select “Bitstream” or “Raw

data” in the audio output settings for the best Dolby
Atmos experience.

3. To play audio from the digital device connected to your TV,
select TV on the remote control.

TVTVTVTV

NOTES:

– With the 2 up-ring speakers and the detachable surround speaker

design, the Dolby surround upmixer of the soundbar can expand the
legacy channel-based audio of Dolby Digital format, including 5.1
and 7.1 content, and provide an immersive 3D Atmos experience.

1. Connect the soundbar with your TV by using an optical
cable.

2. Use an HDMI cable (V2.0 or later) to connect your TV with
your digital device, such as a streaming device, set-top box,
DVD/Blu-ray player or game console.

3. To play audio through the optical cable, select TV on the
remote control.

NOTES:

– * The HDMI cable (for digital device connection) and the optical cable

are sold separately.

– Full compatibility with all HDMI-CEC devices is not guaranteed.
– When both HDMI ARC and optical cables are connected to the

soundbar for audio input from TV connection, the HDMI ARC
connection is prioritized.

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1111

5.2 Bluetooth connection

Through Bluetooth, connect the soundbar with your Bluetooth
device, such as a smartphone, tablet and laptop.

BT PAIRING

< 10 m / 33 ft

Settings Bluetooth

Bluetooth

DEVICES

JBL Bar 800_xxxx

Now Discoverable

5.2.1 Connect a Bluetooth device

1. To select Bluetooth source, press on the soundbar or on
the remote control.

J “BT PAIRING”: Ready for BT pairing

2. On your Bluetooth device, enable Bluetooth and search for
“JBL Bar 800_xxxx” within three minutes.

J Successful connection: The device name is displayed

if your device is named in English. A conrmation tone

is heard.

Connected

NOTES:

– The Bluetooth connection will be lost if the distance between the

soundbar and Bluetooth device exceeds 33 ft (10 m).

– Electronic devices may cause radio interference. Devices that

generate electromagnetic waves must be kept away from the
soundbar, such as microwaves and wireless LAN devices.

5.3 Connection with your home network

Through Wi-Fi or an Ethernet cable, connect the soundbar to
your home network. With the JBL One app and the supported
streaming services (Chromecast built-in, AirPlay and Alexa), the
soundbar allows you to stream audio on smartphones or tablets
through the soundbar speakers.

1. On the soundbar, enter the Wi-Fi setup mode:

• Press any button to switch on (See “7.1 Power-on/Auto

standby/Auto wakeup”).

J If the soundbar has not been connected to a network,

the screen shows “HELLO” and then, “SETUP WIFI”.

• To re-enter the Wi-Fi setup mode, press and hold and
until “SETUP WIFI” is displayed.

2. On your Android or iOS device, add the soundbar to your
home Wi-Fi network through the JBL One app.

a) Connect your Android or iOS device to your home Wi-Fi

network. Download the JBL One app.

b) Follow the app instructions to complete setup.

5.2.2 To reconnect the last paired device

Your Bluetooth device is retained as a paired device when the
soundbar goes to standby mode. Next time you switch to the
Bluetooth source, the soundbar reconnects the last paired
device automatically.

5.2.3 To connect to another Bluetooth device

3S

1. In the Bluetooth source, press and hold on the soundbar
or on the remote control until “BT PAIRING” is displayed.

J The soundbar enters the Bluetooth pairing mode.

2. Follow the Step 2 under “5.2.1 Connect a Bluetooth device”.

• If the device has ever been paired with the soundbar, rst

unpair “JBL Bar 800_xxxx” on the device.

< 10 m / 33 ft

SETUP WIFI

JBL One

BL BAR 800_xxxx

JBL One

SETUP WIFI

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English

3. If necessary, use an Ethernet cable to connect the soundbar
to your home network.

• Make sure that you connect to the same network as you

did during the setup.

NOTES:

− On your Android or iOS device, you can name the soundbar in the
JBL One app.

− On your iOS device, add the soundbar to the Apple Home app and
manage it together with other AirPlay 2-compatible speakers.

− On your iOS device, if the soundbar has been added to your home
Wi-Fi network, you can start AirPlay streaming from an AirPlay­compatible app (See “7.7 Play through AirPlay”).

− Availability of online music streaming services varies by country.

– Some features require subscriptions or services not available in all

countries.

6. SETUP

6.1 Connect the detachable rear speakers and subwoofer

2

1. Connect the soundbar to power by using the supplied power

cord.

J The screen on the soundbar shows “LOAD” and then,

“HELLO”.

2. Do the following to start the connection:

• Connect the subwoofer to power by using the supplied

power cords;

• Dock the detachable speakers onto the soundbar, or

press on the detachable speakers to fast re-connect to
the soundbar.

J The soundbar connects the subwoofer automatically.

Connected: turns solid white on the subwoofer.

J The soundbar connects the detachable speakers

automatically.
Connected: The status indicator turns solid white
( ) on the detachable speakers.

1

LOADHELLO

3

4

NOTES:

– Use the supplied power cords only.
– Before connecting to power, make sure that you have completed

all other connections (See “5.1 Connection with your TV and digital

devices”).

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6.2 Charge the detachable speakers

When the detachable surround speakers are out of battery, the
wireless connection with the soundbar will be lost.

The rst time you use the two detachable speakers, charge them
for more than 3 hours to ensure sufcient battery power.

J When the battery power runs low, the status indicator ashes

red on the detachable surround speakers and “REAR SPKR
LOW BATT” is displayed on the soundbar.

J When the battery power runs out, “DOCK REAR SPKR” is

displayed on the soundbar.

REAR SPKR LOW BATTREAR SPKR LOW BATT

6.2.1 Charge by docking the detachable speakers

Charging starts when you dock the detachable speakers onto
the soundbar.

J When the soundbar switches to standby mode, turns on;

turns off when the detachable speakers are fully charged.

J It takes about 3.5 hours for the empty battery to be fully

charged.

6.2.2 Charge through a USB cable

100%

USB-C

*

• Use a USB-C cable to connect the detachable speakers to
power respectively.

• For the detachable speakers, the status indicator is used
for status indication of both battery power and wireless
connection (See “3.2 Detachable speakers”).

NOTES:

– * The USB-C cable is sold separately.

6.3 3D surround sound

6.3.1 Sound calibration

Optimize your 3D surround sound experience for your unique
listening environment.

For sound calibration, do the following:

• Make sure that your room is quiet;

• Make sure that the soundbar and the two detachable rear
speakers are fully in sight of each other, without obstacles
in between.

• Make sure that the left and right rear speakers are properly
placed, the L speaker on the left and the R speaker on the
right.

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100%

3.5H

English

1) Calibrate the listening zone

L

2

1-CALIBRATION1-CALIBRATION

2) Calibrate the speaker position

R

L

L

R

R

2

PRESS CALIBR AGAIN

3

PRESS AGAIN TO CONFIRM

PRESS AGAIN TO CONFIRM

CALIBRATING

CALIBRATING

1-DONE

1-DONE

1. Place the detachable rear speakers beside your seating
position.

• Make sure that the two detachable speakers have been

connected to the soundbar (See “6.1 Connect the

detachable rear speakers and subwoofer”).

2. On the remote control, press CALIBR to start calibration.

J “1-CALIBRATION” is displayed on the soundbar.

3. When “PRESS AGAIN TO CONFIRM” is displayed, press
CALIBR again.

J Countdown starts from 5 to 1.

J Calibration tone is heard. Audio calibration starts.

“CALIBRATING”: Calibration in progress
“1-DONE”: Calibration of the listening zone is completed

successfully.

2-CALIBRATION

2-CALIBRATION

CALIBRATING

CALIBRATING

2DONE

2DONE

L

R

1. Place the detachable rear speakers in your desired location.

2. On the remote control, press CALIBR.

J “2-CALIBRATION” is displayed on the soundbar.

J Countdown starts from 5 to 1.

J Calibration tone is heard. Audio calibration starts.

“CALIBRATING”: Calibration in progress
“2-DONE”: Calibration of the speaker position is

completed successfully.

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1515

3. Rotate for the best listening experience.

NOTES:

– During sound calibration, all buttons on the remote control are

disabled except for and CALIBR.

6.3.2 Dolby Atmos

®

With Dolby Atmos, overhead audio distribution is provided for
powerful 3D sound immersion.

1. Check that the soundbar and the detachable rear speakers
are connected wirelessly (See “6.1 Connect the detachable

rear speakers and subwoofer”).

2. On the remote control, press to toggle between surround
sound levels.

J “MID” / “HIGH” / “MUTE” / “LOW” is displayed

(Default: “MID”).

J “UNDOCK REAR SPKR” is displayed if the detachable

rear speakers have been docked onto the soundbar.

MID HIGHLOW

MID

MID

LOW

HIGHLOW

HIGH

1. To play the surround sound of Dolby Atmos, connect and
play your Blu-ray player or streaming device as described
under “5.1 Connection with your TV and digital devices”.

2. To select suitable strength for Dolby Atmos, press on
remote control to toggle between middle (default), high, or
low.

NOTES:

– The Atmos sound effects are available in Dolby audio content only.

6.3.3 Rear adjustment

With both of the detachable rear speakers undocked, you can
select the surround sound level.

UNDOCK REAR SPKR

6.3.4 Bass adjustment

You can make bass adjustment as needed.

1616

LOW

MID HIGH

LOW

MID

MUTE

MUTE

HIGH

LVL 3

LVL 3

LVL 2

LVL 2

LVL 4

LVL 4

LVL 5LVL 1

LVL 5LVL 1

• On the remote control, press to toggle between bass
levels.

J “LVL1” to “LVL5” is displayed (Default: “LVL3”).

English

7. PLAY

7.1 Power-on/Auto standby/Auto wakeup

HELLO

7.1.1 Switch on

• To switch on, press any button on the soundbar, or on the
remote control.

J “HELLO” is displayed.

J The subwoofer is reconnected to the soundbar

automatically. Connected: turns solid white.

J The detachable speakers are reconnected to the

soundbar automatically. Connected: The status indicator
turns solid white ( ).

7.1.3 Auto wakeup

In standby mode, the soundbar will wake up automatically when

• the soundbar is connected to your TV through the HDMI ARC
connection and your TV is switched on;

• the soundbar is connected to your TV through the HDMI
ARC connection and through the HDMI connection, is also
connected to your digital device such as a set-top box, DVD/
Blu-ray player or game console, and your digital device is
switched on;

• the soundbar is connected to your home network and audio
is streamed to the soundbar through the music streaming
services over JBL One app, Chromecast built-in, AirPlay or
Alexa.

7.2 Play from the TV source

With the soundbar connected, you can enjoy TV audio from the
soundbar speakers.

HDMI eARC/
HDMI ARC

OPTICAL

TV

7.1.2 Auto standby

If the soundbar is inactive for more than 10 minutes, it will switch
to standby mode automatically. “STDBY” is displayed.

J The subwoofer also goes to standby, and turns solid

amber.

J The detachable speakers switch to standby, and the status

indicator turns off for wireless connection status.

J Next time you switch on the soundbar, it returns to the last

selected source.

NOTES:

– On the detachable speakers, press and hold for more than 3

seconds to switch off; press again to reconnect to the soundbar.

1. Make sure that your TV is set to support external speakers
and the built-in TV speakers are muted. Refer to the owner’s
manual of your TV for more information.

2. Make sure that the soundbar has been properly connected
to your TV (See “5.1 Connection with your TV and digital

devices”).

3. To select the TV source, press on the soundbar or TV on
the remote control.

J “TV”: The TV source is selected.

• In the factory settings, the TV source is selected by

default.

NOTES:

– If the soundbar is connected to your TV through both an HDMI cable

and an optical cable, the HDMI cable source is selected for the TV
connection.

7.2.1 TV remote control setup

To use your TV remote control for both your TV and the soundbar,
check that your TV supports HDMI-CEC. If your TV does not
support HDMI-CEC, follow the steps under “TV remote control

IR learning”.

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HDMI-CEC

If your TV supports HDMI-CEC, enable the functions as instructed
in your TV user manual. You can control the volume +/-, mute/
unmute, and power on/standby functions on your soundbar
through the TV remote control.

TV remote control IR learning

Through IR learning, your Infra-red TV remote control can learn
some commands of the soundbar.

1. On the soundbar, press and hold and until

“LEARNING” is displayed.

J You enter the TV remote control learning mode.

2. Point your TV remote control at the soundbar. Follow the
screen instructions to operate the buttons on your TV remote
control:

• When any one of “POWER”, “VOL+”, “VOL-”, or

“MUTE” is displayed on the soundbar, press the desired

button on your TV remote control.

J “DONE”: The functions of the soundbar button are

learnt by your TV remote control buttons.

J The soundbar returns to the last selected source.

• To stop and exit the TV remote control learning mode,

press and hold and on the soundbar until “EXIT
LEARNING” is displayed.

J The learnt functions are discarded.

NOTES:

– The soundbar will exit the TV remote control learning mode

automatically if no action is taken for 30 seconds. The learnt
functions are discarded.

2. Switch on your digital device.

J Your TV and the soundbar wake up from standby mode

and switch to the input source automatically.

• To select the HDMI IN source on the soundbar,
toggle on the soundbar or HDMI on the remote
control.

3. Switch your TV to standby mode.

J The soundbar and source device are switched to standby

mode.

NOTES:

– Full compatibility with all HDMI-CEC devices is not guaranteed.

7.4 Play from the Bluetooth source

Through Bluetooth, stream audio play on your Bluetooth device
to the soundbar.

< 10 m / 33 ft

× 1

7.3 Play from the HDMI IN source

With the soundbar connected as shown, your digital device can
play video on your TV and audio from the soundbar speakers.

HDMI (ARC)HDMI (ARC)

1

2

HDMI OUT

1. Make sure that the soundbar has been properly connected
to your TV and digital device (See “5.1 Connection with your

TV and digital devices”).

...

×2

×3

.

1. Check that the soundbar has been properly connected to
your Bluetooth device (See “5.2 Bluetooth connection”).

2. To select the Bluetooth source, press on the soundbar or

on the remote control.

3. Start audio play on your Bluetooth device.

• Alternatively, press on the remote control to control

playback.

4. Adjust the volume on the soundbar, remote control or your
Bluetooth device.

7.5 Play through the JBL One app

Through the JBL One app, stream audio from online music
services to the soundbar.

1. On the soundbar,

• Check that the soundbar has been properly connected to

your home network (See “5.3 Connection with your home

network”).

1818

English

2. On your Android or iOS device,

a) Check that your Android or iOS device has been

connected to the same network as the soundbar.

b) Launch the JBL One app, browse available *music

streaming services to select music, and then, start music
streaming to the connected soundbar.

• Use the search box to discover music with the

integrated music library of available music services.

JBL One

BL BAR 800_xxxx

MUSIC SERVICE

3. To exit from the music playback, switch to other sources.

NOTES:

– *Subscription may be needed and not provided by the JBL One app.

Access your presets with the (Moment) button

By pressing on the remote control, you can access the playlist
and speaker settings that you have personalized on the JBL One
app.

1. On the JBL One app,

• personalize the the (Moment) feature.

2. On the soundbar,

• Press on the remote control to access the

personalized playlist and speaker settings.

MOMENT

7.6 Play through Chromecast built-in

Through Chromecast built-in, stream audio on your Android or
iOS device to the soundbar.

1. On the soundbar,

• Check that the soundbar has been properly connected to

your home network (See “5.3 Connection with your home

network”).

2. On your Android or iOS device,

a) Check that your Android or iOS device has been

connected to the same network as the soundbar.

b) Launch the JBL One app, and check that you have

enabled the streaming service of Chromecast built-in.

JBL One

BL BAR 800_xxxx

BL BAR 800_xxxx

JBL One

BL BAR 800_xxxx

www.jbl.com

1919

c) On a Chromecast-enabled app, play music, tap the cast

icon and select the connected soundbar.

2. On your Android or iOS device,

a) Check that your Android or iOS device has been

connected to the same network as the soundbar.

b) Launch the JBL One app, and check that you have

enabled the streaming service of Amazon Alexa.

CHROMECAST

3. To exit from the music playback, switch to other sources.

7.7 Play through AirPlay

Through AirPlay, stream audio on your iOS device to the soundbar.

1. On the soundbar,

• Check that the soundbar has been properly connected to

your home network (See “5.3 Connection with your home

network”).

2. On your iOS device,

a) Check that your iOS device has been connected to the

same network as the soundbar.

b) To enter the Control Center on an iOS device, swipe

down from the upper right corner. Tap to select the
connected soundbar and then, start audio streaming
from an app.

BL Bar 800_xxxx

JBL One

BL BAR 800_xxxx

3. Launch the Amazon Alexa app to start music playback.

Play

ALEXA MRM

AIRPLAY

3. To exit from the music playback, switch to other sources.

7.8 Play through Amazon Music

With the soundbar connected to Alexa, you can stream music
from the Amazon Music library to the soundbar.

1. Check that the soundbar has been properly connected to
your home network (See “5.3 Connection with your home

network”).

2020

• Open the Amazon Music app to access the Amazon

Music library.

• Make sure that you start music playback from the same

Alexa account that you have enabled in the JBL One app.
Refer to the Amazon Alexa app for more details.

NOTES:

– The soundbar can support audio streaming and cannot support

video streaming.

– During playback through Chromecast built-in, AirPlay or Alexa, music

playback pauses on the current connected device when you start
music playback on a second connected device.

– When the soundbar switches between your home Wi-Fi and wired

network during AirPlay, music playback pauses and will resume in a
few minutes, depending on the bandwidth condition of broadband.
For the connection to your home wired network, see “5.3

Connection with your home network”.

English

7.9 Multi-room playback

With the multi-room playback, you can stream music on your
Android or iOS device to multiple Chromecast-enabled/ AirPlay /
Alexa speakers.

7.9.1 Chromecast built-in

1. Through the Google Home app, connect multiple
Chromecast-enabled speakers to the same network, assign
them to multiple rooms, and create groups as needed.

2. Run a Chromecast-enabled app on your smartphone or
tablet.

3. Play music. Press and select the grouped speakers.

7.9.3 Alexa MRM: Multi-Room Music

1. Check that you have enabled the streaming service of
Amazon Alexa on the soundbar through the JBL One app.

JBL One

2. Through the Amazon Alexa app, create a Multi-room Music
group for the soundbar. Refer to the Amazon Alexa app for
more information.

BL BAR 800_xxxx

DEVICES

NOTES:

– To create a multi-room speaker group in the Google Home app,

make sure that you have connected all the speakers to the same
home network and have used the same Google login account. Refer
to the Google Home app for more details.

– Depending on the bandwidth of your local network, you can stream

music to up to 6 Chromecast-enabled speakers.

7.9.2 AirPlay

BL Bar 800_xxxx

BL Bar 500_xxxx

1. On an iOS device, enter the Control Center.

2. Tap to select multiple connected speakers as needed.

3. Start music streaming from an app.

DevicesDevices

Combine speakers

Amazon Echo device

ALEXA MRM

NOTES:

– To create a multi-room music group in the Amazon Alexa app, make

sure that you have connected all the devices to the same home
network and have used the same Alexa login account. Refer to the
Amazon Alexa app for more details.

www.jbl.com

2121

8. SOUND SETTINGS

9. RESTORE FACTORY SETTINGS

8.1 Audio sync

With the audio sync function, you can synchronize audio and
video to make sure that no delay is heard from your video content.

1. On the remote control, press and hold TV for more than three

seconds and then, press .

J “SYNC” is displayed.

2. Within ve seconds, press or on the remote control to
adjust the audio delay and match with video.

J The audio sync timing is displayed.

8.2 Smart mode

With the smart mode enabled by default, you can enjoy TV
programs with rich sound effects. For TV programs such as
news and weather forecasts, you can reduce sound effects by
disabling the smart mode and switching to the standard mode.

Smart mode: EQ settings and JBL Surround Sound are applied
for rich sound effects.

Standard mode: The preset EQ settings are applied for standard
sound effects.

To disable the smart mode, do the following:

• On the remote control, press and hold for more than three
seconds and then, press .

J You switch to another mode. “OFF SMART MODE”: The

standard mode is enabled.

J Next time you switch on the soundbar, the smart mode is

enabled again automatically.

By restoring the default settings dened at factories, you remove

all your personalized settings from the soundbar.

• On the soundbar, press and hold , and for more than
5 seconds.

J “RESET” is displayed.

J The soundbar restarts.

8.3 PureVoice dialogue enhancement technology

By taking advantage of the PureVoice dialogue enhancement
technology, the PureVoice allows you to enhance vocal clarity
and easily hear and understand speech.

By default, the PureVoice is enabled if you play movies from the
TV/ HDMI IN source; and the PureVoice is disabled if you stream
music over Bluetooth, Chromecast built-in, Alexa and AirPlay.

To disable or enable the voice mode,

• On the remote control, press and hold for more than ve

seconds and then, press .

J “ON PUREVOICE”: The PureVoice is enabled.

J “OFF PUREVOICE”: The PureVoice is disabled.

J Next time you switch on the soundbar, the Purevoice is

enabled again automatically.

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English

10. SOFTWARE UPDATE

For optimal product performance and your best user experience,
JBL may offer software updates for the soundbar system in the
future. Please visit www.jbl.com or contact JBL call center to

receive more information about downloading update les.

Updating online

• Connect the soundbar to your home network. Updating

online happens automatically if software updates are
available.

J “WAIT”: Software updating in progress

J “DONE”: Software updating completed

NOTES:

– Software updates will be synchronized to the two detachable

speakers when they are connected to or docked onto the soundbar.

Updating through a USB storage device

Software update filesSoftware update files

USB

CHECKING UPDATE

1. Check that you have saved the software update le to the
root directory of a USB storage device.

• Make sure that your USB storage device meets the

following requirements:

- Maximum capacity: 64 GB

- File system: FAT32

2. Connect the USB device.

J “USB”: The soundbar switches to the USB source.

3. To enter the software update mode, press and on the
soundbar.

J “CHECKING UPDATE” is displayed.

J “WAIT”: Software updating in progress

J “DONE”: Software updating completed

NOTES:

– Keep the soundbar powered on and the USB storage device

mounted before software updating is complete.

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2323

11. RE-CONNECT THE SUBWOOFER

12. PRODUCT SPECIFICATIONS

The soundbar and subwoofer are paired at factories. After
power-on, they are paired and connected automatically. In some
special cases, you may need to pair them again.

SUB PAIRING

5S

3S

To re-enter the subwoofer pairing mode

1. On the rear panel of subwoofer, press and hold until it

turns fast ashing white.

2. To enter the subwoofer pairing mode on the soundbar, press

and hold on the remote control for more than three
seconds. Then, press on the remote control.

J “SUB PAIRING”: The subwoofer is ready for pairing.

J “SUB PAIRED”: The subwoofer is connected.

NOTES:

− The subwoofer will exit the pairing mode in three minutes and go to

standby, if pairing is not completed. turns from fast flashing white
to off. To return to the pairing mode, press .

General specication:

• Model: BAR 800 (soundbar unit)
BAR 800 SURROUND (detachable speaker)
BAR 800 SUB (subwoofer unit)

• Sound system: 5.1.2 channel

• Power supply: 100 - 240V AC, ~ 50/60Hz

• Total speaker power output (Max @THD 1%): 720W

• Soundbar output power (Max @THD 1%): 340W

• Surround speaker output power (Max @THD 1%): 2x 40W

• Subwoofer output power (Max. @THD 1%): 300W

• Soundbar transducer: 3x (46x90)mm racetrack drivers,

3x 0.75” (20mm) tweeters, 2x 2.75” (70mm) up-ring full-

range drivers

• Surround speaker transducer: 1x (46x90)mm
racetrack driver

• Subwoofer transducer: 10” (260mm)

• Networked standby power: < 2.0 W

• Operating temperature: 0 °C - 45 °C

• Lithium battery: 3.635V, 3283mAh

• Detachable surround speaker playtime: up to 10 Hours
(may vary according to content type and volume level)

HDMI specication

• HDMI video input: 1

• HDMI video output (with Enhanced Audio Return Channel,
eARC): 1

• HDMI HDCP version: 2.3

• HDR pass through: HDR10, Dolby Vision

Audio specication

• Frequency response: 35Hz - 20kHz (-6dB)

• Audio inputs: 1 Optical, Bluetooth and USB (USB playback
is available in US version. For other versions, USB is for
Service only.)

USB specication

• USB port: Type A

• USB rating: 5V DC, 0.5A

• Supporting le formats: mp3

• MP3 codec: MPEG 1 Layer 2/3, MPEG 2 Layer 3,
MPEG 2.5 Layer 3

• MP3 sampling rate: 16 - 48 kHz

• MP3 bitrate: 80 - 320 kpbs

2424

Wireless specication

• Bluetooth version: 5.0

• Bluetooth prole: A2DP 1.2, AVRCP 1.5

• Bluetooth transmitter frequency range:
2400 MHz - 2483.5 MHz

• Bluetooth transmitter power: <15 dBm (EIRP)

• Wi-Fi network: IEEE 802.11 a/b/g/n/ac/ax (2.4GHz/5GHz)

• 2.4G Wi-Fi transmitter frequency range: 2412 - 2472 MHz
(2.4 GHz ISM Band, USA 11 Channels, Europe and others
13 Channels)

• 2.4G Wi-Fi transmitter power: <20 dBm (EIRP)

English

• 5G Wi-Fi transmitter frequency range:

5.15 - 5.35GHz, 5.470 - 5.725GHz, 5.725 - 5.825GHz

• 5G Wi-Fi transmitter power: 5.15 - 5.25GHz <23dBm,

5.25 - 5.35GHz & 5.470 - 5.725GHz <20dBm,

5.725 - 5.825GHz <14dBm (EIRP)

• 2.4G wireless transmitter frequency range:
2406 - 2474 MHz

• 2.4G wireless transmitter power: <10 dBm (EIRP)

Dimensions

• Total soundbar dimensions (W x H x D):
1174 x 56 x 120 mm / 46.2” x 2.2” x 4.7”

• Main soundbar dimensions (W x H x D):
884 x 56 x 120 mm / 34.8” x 2.2” x 4.7”

• Detachable surround speaker dimensions (each)
(W x H x D): 145 x 56 x 120 mm / 5.7” x 2.2” x 4.7”

• Subwoofer dimensions (W x H x D):
305 x 440.4 x 305 mm / 12” x 17.3” x 12”

• Soundbar weight: 3.4 kg / 7.4 lbs

• Detachable surround speaker weight (each):

0.65 kg / 1.4 lbs

• Subwoofer weight: 10 kg / 22 lbs

• Packaging dimensions (W x H x D):
1000 x 375 x 475 mm / 39.4” x 14.8” x 18.7”

• Packaging Weight: 18.9 kg / 41.6 lbs

13. TROUBLESHOOTING

Never try to repair the product yourself. If you have problems
using this product, check the following points before you request
services.

System

The unit will not turn on.

• Check if the power cord is plugged into power and the

soundbar.

The soundbar has no response to button pressing.

• Restore the soundbar to factory settings (See the “9.

RESTORE FACTORY SETTINGS” chapter).

Sound

No sound from soundbar

• Make sure that the soundbar is not muted.

• Select the correct audio input source on the remote control.

• Connect the soundbar to your TV or other devices properly

• Restore the soundbar to its factory settings by pressing

and holding , and on the soundbar for more than 5
seconds.

Distorted sound or echo

• If you play audio from your TV through the soundbar, make

sure that your TV is muted or the built-in TV speaker is
disabled.

Audio and video are not synchronized.

• Enable the audio sync function to synchronize audio and

video (See “8.1 Audio sync”).

No height sound effects of Dolby Atmos

• If your TV supports HDMI ARC only, make sure that you have

connected your digital device to the soundbar through the
HDMI IN connector on the soundbar (See “5.1.1 TV (HDMI

ARC / eARC)”)

• Enjoy the sound effects of Dolby Atmos when you play

movies from the TV / HDMI source. For audio streaming over
Bluetooth or casting apps (enabled by Chromecast built-in,
AirPlay or Alexa), Dolby Atmos is not supported.

Bluetooth

A device cannot be connected with the soundbar.

• Check if you have enabled Bluetooth on the device.

• If the soundbar has been paired with another Bluetooth

device, reset Bluetooth (see “5.2.3 To connect to another

Bluetooth device”).

• If your Bluetooth device has ever been paired with the

soundbar, reset Bluetooth on the soundbar, unpair the
soundbar on the Bluetooth device, and then, pair the
Bluetooth device with the soundbar again (see “5.2.3 To

connect to another Bluetooth device”).

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2525

Poor audio quality from a connected Bluetooth device

• The Bluetooth reception is poor. Move the source device

closer to the soundbar, or remove any obstacle between the
source device and the soundbar.

The connected Bluetooth device connects and
disconnects constantly.

• The Bluetooth reception is poor. Move the source device

closer to the soundbar, or remove any obstacle between the
source device and the soundbar.

Wi-Fi

Failed to connect to Wi-Fi.

• Make sure that Wi-Fi is turned on.

• Make sure that you have selected the right network and

entered the correct password.

• Make sure that your router or modem is turned on and within

the range.

• In your router settings, make sure that you have set the

security type to WPA2 or auto.

• Make sure that your soundbar is connected to the same

wireless LAN as your smartphone or tablet.

• If you have difculties in setting up Wi-Fi, hold and on
the soundbar until “SETUP WIFI” is displayed.

Playback

AirPlay cannot nd the soundbar as an AirPlay

speaker for music streaming.

• On your Apple device, update the software to the latest

version: iOS 13.4 and later, Mac OS 10.15.4 and later, or TV
OS 14.3.

• Make sure that your Apple device has been connected to the
same network as the soundbar.

• For a PC running iTunes for Windows, you can stream music
from your PC to the soundbar through Bluetooth.

Music playback does not work smoothly when
the sound source switches from Bluetooth to
Chromecast built-in, AirPlay or Alexa.

• The quality of audio casting and playback are dependent on

the trafc and coverage of the network that connects the

soundbar and your casting devices, such as phones, tablets
and PCs.

The soundbar is in the “Ofine” status in the Amazon

Alexa app or issues happen to Alexa MRM-related
playback.

• To recover the soundbar, restore the soundbar to its factory

settings by pressing and holding , and for more than
5 seconds.

Remote control

The remote control does not work.

• Check if the batteries are drained. If so, replace them with

new ones.

• Reduce the distance and angle between the remote control

and the main unit.

Failed to complete the TV remote control learning.

• Check if you are using an infra-red TV remote control. The IR

learning is not supported by a Bluetooth TV remote control.

Low power standby mode

The soundbar cannot enter the low power standby
mode when it completes the power charging of
detachable speakers.

• To enter the low power standby mode, press and hold

on the remote control until “CEC 1” is displayed on the
soundbar; then, press and hold on the remote control
again until “CEC 2” is displayed.

• To exit the low power standby mode, unplug the power cord

and then, plug it again.

Music playback does not resume when the sound
source switches from Bluetooth to TV/HDMI IN, and
then back to Bluetooth.

• The music playback in the Bluetooth device stops when

the sound source switches from Bluetooth to TV / HDMI IN.
When you switch back to the Bluetooth source, start music
playback in the Bluetooth device again.

2626

14. TRADEMARKS

The Bluetooth® word mark and logos are registered trademarks
owned by Bluetooth SIG, Inc. and any use of such marks by
HARMAN International Industries, Incorporated is under license.
Other trademarks and trade names are those of their respective
owners.

The terms HDMI, HDMI High-Denition Multimedia Interface,

HDMI trade dress and the HDMI Logos are trademarks or
registered trademarks of HDMI Licensing Administrator, Inc.

English

Amazon, Alexa, and all related marks are trademarks of Amazon.

com, Inc. or its afliates.

Use your phone, tablet or computer as a remote control for
Spotify. Go to spotify.com/connect to learn how.

The Spotify Software is subject to third party licenses found here:
https://www.spotify.com/connect/third-party-licenses.

Wi-Fi CERTIFIED 6™ and the Wi-Fi CERTIFIED 6™ Logo are
trademarks of Wi-Fi Alliance®.

Dolby, Dolby Vision, Dolby Atmos, and the double-D symbol
are registered trademarks of Dolby Laboratories Licensing
Corporation. Manufactured under license from Dolby Laboratories.

Condential unpublished works. Copyright © 2012–2021 Dolby

Laboratories. All rights reserved.

Google, Android, Google Play and Chromecast built-in are
trademarks of Google LLC.

Use of the Works with Apple badge means that an accessory has

been designed to work specically with the technology identied
in the badge and has been certied by the developer to meet

Apple performance standards.
Apple, and AirPlay are trademarks of Apple Inc., registered in the

U.S. and other countries.
To control this AirPlay 2–enabled speaker, iOS 13.4 or later is

required.

www.jbl.com

2727

15. OPEN SOURCE LICENSE NOTICE

This product contains open source software licensed under
GPL. For your convenience, the source code and relevant
build instruction are also available at

s3.amazonaws.com/JBL_BAR_Gen3_package_license_list.htm

Please feel free to contact us at:
Harman Deutschland GmbH
HATT: Open Source, Gregor Krapf-Gunther,

Parkring 3 85748 Garching bei Munchen, Germany

or [e-mail] if you have additional
question regarding the open source software in the product.

https://harman-webpages.

.

2828

HARMAN International Industries,
Incorporated 8500 Balboa Boulevard,
Northridge, CA 91329 USA

www.jbl.com

© 2022 HARMAN International Industries, Incorporated.

All rights reserved.
JBL is a trademark of HARMAN International Industries, Incorporated, registered in the United

States and/or other countries. Features, specications and appearance are subject to change

without notice.