Jabra Engage 75 User Manual

Jabra

Engage 75

User manual

A third-party certification according to ISO 14024

products.

to a more sustainable product

IT products are associated with a wide range of sustainability risks
throughout their life cycle. Human rights violations are common in the
factories. Harmful substances are used both in products and their
manufacture. Products can often have a short lifespan because of poor
ergonomics, low quality and when they are not able to be repaired or
upgraded.

This product is a better choice. It meets all the criteria in TCO Certified,
the world’s most comprehensive sustainability certification for IT
products. Thank you for making a responsible product choice, that help
drive progress towards a more sustainable future!

Criteria in TCO Certified have a life-cycle perspective and balance
environmental and social responsibility. Conformity is verified by
independent and approved verifiers that specialize in IT products, social
responsibility or other sustainability issues. Verification is done both
before and after the certificate is issued, covering the entire validity
period. The process also includes ensuring that corrective actions are
implemented in all cases of factory non-conformities. And last but not
least, to make sure that the certification and independent verification is
accurate, both TCO Certified and the verifiers are reviewed regularly.

Want to know more?

Read information about TCO Certified, full criteria documents, news and
updates at tcocertified.com. On the website you’ll also find our Product
Finder, which presents a complete, searchable listing of certified

Toward sustainable IT products

Say hello

2018 GN Audio A/S. All rights reserved. Jabra® is a trade­mark of GN Audio A/S. The Bluetooth

®

word mark and
logos are registered trademarks owned by the Blue­tooth SIG, Inc. and any use of such marks by GN Audio
A/S is under license.

Made in China

MODEL: WHB050BS

WHB050HS
WHB051HS

Declaration of Conformity can be found on

www.jabra.com/doc

1. Welcome ........................................6

2. What’s in the box .........................7

2.1 Stereo variant

2.2 Mono variant

2.3 Convertible variant

3. How to wear ............................... 10

3.1 Stereo/Mono headset

3.2 Convertible headset

3.3 How to change mono headset wearing styles

3.4 How to change the convertible headset EarGels

3.5 How to change the convertible headset EarHook

3.6 How to change the convertible headset wearing
style

4. How to charge ........................... 15

4.1 Connect to power

4.2 Charge the headset

4.3 Headset PowerNap

5. How to connect ......................... 18

5.1 Connect to a desk phone with a headset port

5.2 Connect to a desk phone without a headset port

5.3 Connect to a USB desk phone

5.4 Connect to a computer

5.5 Connect headset to a computer

5.6 Pair to a mobile device, or mobile devices, using
Bluetooth

5.7 Pair to a mobile device using NFC

6. How to use ................................ 25

6.1 Stereo/Mono headset overview

6.2 Convertible headset overview

6.3 Base overview

6.4 Base status icons

6.5 How to change language

6.6 How to adjust the microphone volume for
desk phone calls

6.7 How to reset

7. How to make calls ................... 32

7.1 Basic call usage

7.2 Merge calls

7.3 Conference calls

7.4 Transfer a call from desk phone to headset

7.5 Transfer a call from headset to desk phone

7.6 Transfer a call from mobile device to headset

7.7 Multiple call handling

8. How to change settings .......... 42

8.1 Basic settings

8.2 Advanced settings

9. Jabra Direct ................................ 51

9.1 Firmware update

10. Support ....................................... 52

10.1 FAQ

10.2 How to care for your device

10.3 Replacement accessories

1. Welcome

Thank you for using the Jabra Engage 75. We
hope you will enjoy it!

Jabra Engage 75 features

• Control all your devices

Desk phone, computer, mobile device

• Pick your wearing style

Earhook, neckband, headband

• World’s lightest DECT headset

Convertible headset

• Avoid disturbances

Built-in Busylight

• Use all day long

Up to 13 hours talk time (stereo/mono)

Up to 9 hours talk time (convertible)

• Take calls anywhere in the office

Up to 150 meters/490 feet range

(stereo/mono)

Up to 100 meters/325 feet range

(convertible)

• Secure confidential calls

DECT AES 256 bit encryption

ENGLISH

6

2. What’s in the box

The Jabra Engage 75 comes with one of three
different headset styles: stereo, mono, and
convertible.

2.1 Stereo variant

ENGLISH

Base

Power cable Telephone

Micro-USB
cable

Stereo
headset

cable

7

2.2 Mono variant

ENGLISH

Base

Neckband

Power cable Telephone

Micro-USB
cable

Mono
headset

cable

8

2.3 Convertible variant

ENGLISH

Convertible
headset

Headband

Base

Neckband EarGels

Power cable Telephone

Micro-USB
cable

EarHook

cable

9

3. How to wear

3.1 Stereo/Mono headset

The headset can be worn with the microphone
on the left or the right.

ENGLISH

10

3.2 Convertible headset

The headset can be worn on the left or the
right ear.

EarHook Headband

ENGLISH

Neckband

11

3.3 How to change mono headset wearing styles

3.4 How to change the convertible headset EarGels

Large Small

R L

ENGLISH

12

3.5 How to change the convertible headset EarHook

The EarHooks are flexible, and can be bent to
suit your ear for a secure and comfortable fit.

ENGLISH

13

3.6 How to change the convertible headset wearing style

ENGLISH

14

4. How to charge

4.1 Connect to power

Plug the base into a power supply using the
supplied power cable.

It is recommended to connect the telephone or
computer cables before connecting the base to
a power supply (see Chapter 5 for more
information).

ENGLISH

15

4.2 Charge the headset

The headset will charge whenever it is docked
in a base that is connected to a power supply.
The status LED on the headset and the battery
icon on the base will pulse to indicate the
headset is charging.

The stereo/mono headsets have up to 13 hours
of battery, and the convertible headset has up
to 9 hours of battery.

All headsets take approx. 1.5 hours to fast
charge to full. 40% of the battery will charge in
approx. 30 minutes.

ENGLISH

16

4.3 Headset PowerNap

To conserve battery, the headset will
automatically power off when it has not been
docked for 30 minutes, has not been moved,
and is not in use.

To end PowerNap, either move the headset
(the headset has built-in motion sensors), press
any button on the headset, or dock the headset
in the base.

PowerNap can be permanently turned off
using Jabra Direct.

ENGLISH

17

5. How to connect

5.1 Connect to a desk phone with a headset port

This type of desk phone has a dedicated
headset port. These phones typically have a
button on the front panel for switching
between the desk phone handset and the
headset.

1. Plug the supplied telephone cable into the

port marked
headset port on the desk phone.

2. Plug the base into a power supply using the

supplied power cable.

3. Select a language on the base, and then start

the setup wizard.

on the base, and into the

ENGLISH

Note: For more a ssistance for your specific desk phone,
visit www.jabra.com/compatibilityguide.

18

5.2 Connect to a desk phone without a headset port

This type of desk phone does not have a
dedicated headset port.

1. Unplug the handset cable from the handset

port on the desk phone, and plug it into the

port on the base.

2. Plug the supplied telephone cable into the

port marked
handset port on the desk phone.

3. Plug the base into a power supply using the

supplied power cable.

4. Select a language on the base, and then start

the setup wizard.

on the base, and into the

ENGLISH

Note: For more a ssistance for your specific desk phone,
visit www.jabra.com/compatibilityguide.

19

5.3 Connect to a USB desk phone

1. Plug a micro-USB cable into the port

marked
available USB port on your USB desk phone.

2. Plug the base into a power supply using the

supplied power cable.

3. Select a language on the base, and do not

start the setup wizard. The base is already
configured for USB desk phones and does
not require the setup wizard.

on the base, and into an

ENGLISH

20

5.4 Connect to a computer

1. Plug the supplied micro-USB cable into the

port marked
available USB port on your computer.

2. Plug the base into a power supply using the

supplied power cable.

3. Select a language on the base, and do not

start the setup wizard. The base is already
configured for computers and does not
require the setup wizard.

4. Ensure the Jabra Engage 75 is set as the

default playback device and recording device
in your operating system’s sound settings,
and/or your preferred softphone (e.g. Skype
for Business). It is recommended to
download and install Jabra Direct from
jabra.com/direct.

on the base, and into an

ENGLISH

21

5.5 Connect headset to a computer

ENGLISH

1

1. Plug the supplied micro-USB cable into an

available USB port on your computer.

2. Press and hold either the Volume up, or

Volume down, or Mute button on the
headset while plugging the other end of the
micro-USB cable into the headset. Once the
LED on the headset stops flashing green,
release the button.

3. The headset can now be selected as as audio

playback device on the computer.

2

22

5.6 Pair to a mobile device, or mobile devices, using Bluetooth

It is possible to pair and connect to two mobile
devices.

1. Plug the base into a power supply using the

supplied power cable.

2. Tap

3. Tap

After pairing, the headset and base will
automatically connect to your mobile device
whenever the mobile device is turned on, within
range of the base, and has Bluetooth enabled.

to open the Settings menu, and tap

to navigate down to Mobile device.

to select New. Follow the onscreen
pairing instructions to pair your mobile
device to the headset.

ENGLISH

Note: Pairi ng to a third mobile devi ce will replace the pa iring
of one of the previously paired mobile devices, so long as
one of those mobile devices is currently not conne cted to
the base.

23

5.7 Pair to a mobile device using NFC

Yes--No

1. Plug the base into a power supply using the
supplied power cable.

2. Ensure NFC is enabled on your mobile
device.

3. Hold the mobile device against the NFC logo
on the base, and follow the instructions on
your mobile device to complete the pairing.

After pairing, the headset and base will
automatically connect to your mobile device
whenever the mobile device is turned on, within
range of the base, and has Bluetooth enabled.

ENGLISH

Note: The spe cific NFC location on the mobile device may
vary. Refer to the user manual for the mobile device for
more information.

24

6. How to use

6.1 Stereo/Mono headset overview

Volume
button

Call button

Status and
Busylight
LED

Volume
button

6.2 Convertible headset overview

Volume
button

Status and Busylight LED

Mute
button

Call button

Volume
button

ENGLISH

Busylight

Mute
button

25

6.3 Base overview

Mute NFC zone

Answer
call

Volume
down

Menu
left

BackMenuAccept

End/reject
call

Volume
up

Menu
right

6.4 Base status icons

Icon Description

Battery status

Unknown battery status

Headset connected

(blinking) Headset not detected

Two headsets in conference mode

ENGLISH

26

3x

Three headsets in conference mode

4x

Four headsets in conference mode

Mobile device

Desk phone

Computer

Second mobile device

Paired mobile device not connected

Target phone

2

Call on target phone

2

2

Held call

Incoming call on mobile device

Incoming call on desk phone

ENGLISH

27

Incoming call on computer

2

Caller ID

Incoming call on second mobile device

Incoming call with caller id

ENGLISH

28

6.5 How to change language

Onscreen text

There are 16 available languages for the
onscreen text: English, German, French,
Chinese (simplified), Spanish, Czech, Danish,
Dutch, Finnish, Hungarian, Italian, Norwegian,
Polish, Russian, Swedish, and Turkish.

Headset voice announcements

There are 5 available languages for the headset
voice announcements: English, German,
French, Japanese, and Spanish.

To change language:

1. Tap

2. Tap

3. Tap

Note: When choosing a voice language, if Follow text is
selected and the current text language is not one of the 5
availab le voice languages , the voice languag e will default to
English.

to open the Settings menu, and tap

to navigate down to Language.

or to switch between Te xt or

Voice, and then tap

to confirm your

choice.

or to cycle through the available

languages, and then tap

to confirm your

choice.

ENGLISH

29

6.6 How to adjust the microphone

volume for desk phone calls

To adjust the desk phone microphone volume:

1. Tap

2. Tap

The microphone volume can be adjusted while
you are on a call, however the microphone
volume will reset to the default level when the
call ends.

on the base to open the Settings

menu.

or to adjust the desk phone
microphone volume, and then tap
confirm your choice.

to

ENGLISH

30

6.7 How to reset

Resetting the headset and the base clears the
list of paired devices and resets all settings.

To reset:

1. Dock the headset in the base.

2. Hold
settings menu.

3. Tap
confirm your choice.

4 . Ta p

until Reset configuration is selected.

5. Tap
confirm your choice. The headset and base
will reboot and all settings will return to their
default values.

for 2 seconds to open the Advanced

to select Base, and then tap to

to navigate down through the settings

to select Ye s, and then tap to

ENGLISH

31

7. How to make calls

7.1 Basic call usage

Function Action

Power on

Power o

Answer call

End call

Reject call

Switch target
phone

Press the
the headset, or dock the
headset in the base

Hold the
seconds

Press the
undock the headset,
or tap

Press the
the headset, or tap
the base

Double-press the

Call

button, or tap on

the base

Undock the headset and
hold the
second

Alternatively, hold
on the base for 1 second

ENGLISH

Call button on

Call button for 4

Call button,

on the base

Call button, dock

on

Call button for 1

32

Adjust volume

Press the Volume buttons.

The headset uses motion
sensors to detect which
button is volume up and
which is volume down,
depending on the headset
orientation

ENGLISH

Toggle
Busylight

Mute/un-mute
microphone

Mute/un-mute
microphone

Press both Volume buttons
at the same time

Press the Mute button
(stereo/mono headset)

Press the Mute button
(convertible headset)

33

7. 2 Merge calls

It is possible to merge an incoming call with a
current call.

To merge calls:

1. Hold the Call button (2 secs) on the headset,
or tap
incoming call. This will place the current call
on hold.

2. Ta p

To unmerge the calls, tap
Yes to unmerge the calls.

To end the merged call, dock the headset or
press the Call button on the headset.

on the base, to accept the

and select Yes to merge the calls.

and then select

ENGLISH

34

7. 3 Conference calls

Add headset(s) to a conference call

Up to three additional headsets can be
connected to one base for conferencing.

ENGLISH

Primary
headset

Primary
headset

Additional
headset

1. Undock the primary headset.

2. Dock an additional headset in the base.

3. Tap

to add the headset as an additional

conference headset.

4. A voice prompt will play in the primary
headset. Press the Call button on the
primary headset to accept the additional
headset to the conference. The audio will
now be shared between headsets.

By default, the additional headset will be
muted.

Note: It is possible to use Jabra Engage 65 headsets for
conference calls.

35

Add headset(s) to a conference call
without docking

Up to three additional headsets can be
connected to one base, without the need to
dock the headsets.

1. Tap

2. Tap

3. Tap

4. Power off the additional headset by holding

5. Put the additional headset into pairing mode

6. A voice prompt will play in the primary

By default, the additional headset will be
muted.

Note: It is possible to use Jabra Engage 65 headsets for
conference calls.

on the base to open the settings

menu, and navigate to Add headset.

to switch to Pair without docking.
to put the base into pairing mode.

the Call button for 4 seconds.

by holding the Call button for 5 seconds until
the status LED on the headset flashes blue.

headset. Press the Call button on the
primary headset to accept the additional
headset, to the conference. The audio will
now be shared between headsets.

ENGLISH

36

End or leave a conference call

To end the call for all headsets, press the Call
button on the primary headset, or dock the
primary headset in the base.

Additional headsets can leave the conference
by pressing the Call button on the headset, or
by docking the additional headset in the
primary headset’s base (not the additional
headset’s base). The conference call will
continue for all other headsets.

Permanent conference mode

By default, the conference will end
automatically for all additional headsets when
the call ends.

It is possible to continue the conference with
the additional headsets until the primary
headset is docked, by changing this setting in
Jabra Direct.

ENGLISH

37

7.4 Transfer a call from desk phone to headset

To transfer a call:

1. Select the desk phone as the target phone

on the base.

2. Lift the headset from the base, or tap the

Call button on the headset. If necessary,
press the headset button on the desk phone.
The audio will transfer from the desk phone
handset to the headset.

Do not hang up the desk phone handset until
the call is finished.

ENGLISH

38

7.5 Transfer a call from headset to desk phone

To transfer a call from the headset to a desk
phone, lift the desk phone handset and then
dock the headset in the base.

The audio will transfer from the headset to the
desk phone.

ENGLISH

39

7.6 Transfer a call from mobile device to headset

To transfer a call:

1. Select the mobile device as the target

phone on the base.

2. Lift the headset from the base, or tap the

Call button on the headset.

3. Select Yes on the base to transfer the call

audio to the headset.

Do not end the call on the mobile device until
the call is finished.

ENGLISH

40

7.7 Multiple call handling

The headset and base can accept and handle
multiple calls at the same time.

Multiple call handling

Answer incoming call and put
current call on hold

Switch between held call and
active call

Reject incoming call, while on a
current call

Tap

Tap

Tap

ENGLISH

on the base

on the base

on the base

41

8. How to change

settings

Headset, base, phone, and general settings can
be changed on the base using the Basic settings
menu, or the Advanced settings menu.

Alternatively, all settings can be changed using
Jabra Direct on your computer. Jabra Direct
can be downloaded at jabra.com/direct.

8.1 Basic settings

Tap to access the Basic settings menu.

Desk phone microphone

ENGLISH

Volume
controls

Add headset settings

How to

Pair without
docking

Conference

Tap + or - to adjust the desk phone
microphone volume

View instructions on how to add a new
headset to the base

Select to put the base into pairing
mode, and then view instructions on
how to pair a headset to the base
without docking the headset

Select the method to use for ending
conference calls

42

Mobile device settings

New

Devices View a list of paired mobile devices

Disconnect

Delete pairing Select to unpair all mobile devices

Language settings

Tex t

Voice

Ringtone settings

Desk phone

USB desk
phone

Softphone

Mobile device

View instructions on how to pair the
headset/base to a mobile device

Select to disconnect all paired mobile
devices

Select the screen text language from a
list of 16 languages

Select the headset voice language from
a list of 5 langauges

Select a ringtone and ringtone volume
for incoming desk phone calls

Select a ringtone and ringtone volume
for incoming USB desk phone calls

Select a ringtone and ringtone volume
for incoming softphone calls

Select a ringtone and ringtone volume
for incoming mobile device calls

ENGLISH

43

Screen settings

Idle screen

Brightness

Clock settings*

Hour format Select the clock format

Set Set the time

*Only available when Synchronize clock with computer is
set to Off in Jabra Direct.

Select what should be displayed on the
base when it is not in use

Select the brightness of the screen and
the screensaver

ENGLISH

44

8.2 Advanced settings

Hold (2 secs) to access the Advanced
settings menu.

Headset settings

Equalizer for calls

Optimize audio for
music

Audio
announcements

Audio protection

Audio bandwidth

Mute reminder

ENGLISH

Select an audio preference to use
for all calls

Select to optimize the audio for
music, or to optimize for battery
performance and reduced density
issues

Select the audio announcement
type

Select the level of audio
protection to be used. The headset
always provides protection against
sound spikes, ensuring that your
hearing is always protected,
regardless of the setting selected

Select the audio bandwidth type.
Wideband provides better audio,
and narrowband provides better
battery life

Select to use a periodic audio
reminder when the microphone
is muted

45

Sidetone

Select the volume level used
for Sidetone. Sidetone refers to
audio from the microphone that
is reproduced in the headset,
enabling you to hear your own
voice. Sidetone does not aect the
volume level of your voice that
other people will hear

ENGLISH

Voice language

Busylight

Headset
conferencing

Pair without docking

PowerNap

Select the headset voice
announcement language

Select to enable or disable the
headset busylight

Select to enable headset
conferencing mode, allowing the
connection of multiple headsets to
the same call

Select to enable pairing of a
headset without docking it

Select to enable sleep mode when
the headset has not been docked
for 30 minutes, and has not been
moved, and is not in use

46

Base settings

Button feedback
volume

Screen brightness

Wireless signal
range

Record call

Merge call

Call priority

Phone for outgoing
call

Select the volume level of the
sound made when you tap the
buttons on the base

ENGLISH

Select the brightness level of the
screen and the screensaver

Select the wireless range between
the headset and base

Select to enable calls from mobile
devices or desk phones to be
recorded on your computer. The
supplied USB cable needs to be
connected between the base and
the computer, and third party
recording software is required

Select to enable call merging,
allowing multiple ongoing
calls to participate in the same
conversation

Select which call takes priority
when a second call is accepted,
without interaction on the base
(e.g. a second phone call was
accepted on the phone).

Select which phone to use for
outgoing calls

47

Answer call on
undock

Select to enable incoming calls
to be answered by undocking the
headset

Simultaneous ring

PowerNap

Base name

Reset configuration

Softphone settings

Start setup

Select which incoming call is
displayed, if several connected
phones ring simultaneously

Select to enable sleep mode if the
base has been idle for 10 hours

View the base name. The base
name and/or headset name can be
changed using Jabra Direct

Select to reset the headset and
base to their default configuration

Select Yes to open the Advanced
softphone settings menu

to navigate down through

Tap
the available softphone settings

Press

to accept any changes
made to the settings. The base will
reboot

ENGLISH

48

Desk phone settings

Start setup

USB desk phone settings

Start setup

Select Yes to open the Advanced
desk phone settings menu

Tap

to navigate down through

the available desk phone settings

Press

to accept any changes
made to the settings. The base will
reboot

Select Yes to open the Advanced
USB desk phone settings menu

to navigate down through

Tap
the available USB desk phone
settings

to accept any changes

Press
made to the settings The base
will reboot

ENGLISH

49

Mobile device settings

Start setup

Product information

Select Yes to open the Advanced
Mobile device settings menu

Tap

to navigate down through
the available mobile device
settings

to accept any changes

Press
made to the settings. The base will
reboot

to navigate down through

Tap
the list of product information

ENGLISH

50

9. Jabra Direct

Jabra Direct is computer software designed to
support, manage, and enable optimal
functionality for your Jabra devices.

Download via jabra.com/direct

9.1 Firmware update

Jabra Direct will notify you when there is a
firmware update available.

ENGLISH

51

10. Support

10.1 FAQ

View the FAQs on jabra.com/engage.

10.2 How to care for your device

• It is recommended to keep the headset
between -5°C and 45°C (23°F and 113°F).

• Do not store the headset for extended
periods of time without recharging the
battery (max. three months).

• If the headset or base becomes dirty, it is
recommended to clean them with a soft,
lint-free cloth that has been dampened with
clean water.

10.3 Replacement accessories

Replacement or additional accessories can be
purchased online at jabra.com/accessories.

ENGLISH

52

ENGLISH

jabra.com/engage75

53

REV DREV D