MixMeister EZ Converter – Setup & Troubleshooting
Contents:
Windows Vista and Windows 7 – Setup Instructions...................................................................... 2
Windows XP – Setup Instructions ................................................................................................... 4
Macintosh OSX - Setup Instructions................................................................................................ 6
Troubleshooting............................................................................................................................... 7
Symptoms and Solutions ............................................................................................................ 7
I have EZ Converter installed and opened, but I can’t hear any sound.................................. 8
I get the error: “EZ Converter is unable to connect with your audio recording device.”......... 9
I get the error: “Your computer is currently set to record in mono mode instead of stereo.”.. 9
It appears that audio is being recorded; however it is not successfully exported to iTunes... 9
I can hear room noise and talking over the music in my recordings. ................................... 10
Troubleshooting Poor USB Communication............................................................................. 11
Contact Us................................................................................................................................. 12
1
Windows Vista and Windows 7 – Setup Instructions
Before you begin:
1. Make sure you have the latest version of
www.ionaudio.com/ezvc to download. Install the software program after downloading it
from our website.
2. Once the EZ Converter is installed on your computer, connect your USB Recording
device using the included USB cable to an available USB port on your computer.
TIP: not all USB ports are created equal. Although most ports will work with
printers and mice, some computer’s ports may not be suitable for use with
recording devices. We recommend connecting directly to a port on your PC,
instead of using USB hubs or splitters. If your desktop PC has USB ports both
on the front and on the back, we recommend using ports located on the back of
the PC.
3. If your product has a Power button (some products do not), make sure it is switched to
the ON position.
4. Close all programs that are open on your computer.
Setup Procedure:
1. Click the Start button in the lower-left of your screen, and select Control
Panel. The Windows 7 Control Panel window will open.
2. In the Control Panel window, double-click Hardware and
Sound.
3. In the next window, double-click Sound. The Sound
Control Panel window will open.
4. At the top of the window, select the Playback tab.
Under Playback, choose the device that you would like
your computer’s audio to come out of.
TIP: Your computer’s audio outputs may
appear as Speakers – High Definition Audio
Device or Headphones – High Definition
Audio Device or both, depending on the
hardware installed in your computer. The
exact mane of your sound card will vary from
PC to PC
Some common PC soundcard names are
Realtek, Soundmax, and Sigmatel
Click on the device that best matches your desired audio setup.
NOTE: do NOT choose Speakers – USB Audio Codec as your playback
device. This represents your ION Audio USB recording device, and can only be
used as a recording input, not a playback output. Also, make sure not to choose
Modem as your playback device.
EZ Converter installed. Visit
2
5. Once you have selected your default playback device,
click Set Default to confirm your selection. Do not
close the window.
6. Next, select the Recording tab at the top of the
Sound Control Panel window. Under Recording,
choose Microphone – USB Audio Codec as the
default device. This represents your ION Audio USB
recording device.
Note: this choice may already be set as the default
device.
7. Once you have selected your default playback device,
click Set Default to confirm your selection. Do not
close the window.
8. Next, with Microphone – USB Audio Codec
selected, click the Properties button. In the window
that opens, select the Advanced tab.
9. Under Advanced, set the Default Format setting to 2-
channel, 16 bit 44100 Hz (CD Quality).
10. Un-check the two boxes listed under Exclusive M
Then Click Apply. Do not close the window.
11. Next, select the Levels tab from the top of the w
12. Under Levels, set the level slider to 4 (if you cannot
choose 4, choosing 5 or 6 is acceptable as well). Clic
Apply, and then click OK to close the window.
ote: This levels adjustment is needed on Windows 7
N
computers to prevent recordings from being distorted.
13. lose any programs that were open, and re-open
C
them to observe the changes.
ode.
indow.
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Now that your settings are correct, enjoy using EZ Converter!
3
Windows XP – Setup Instructions
Before you begin:
1. Make sure you have the latest version of
www.ionaudio.com/ezvc to download. Install the software program after downloading it
from our website.
2. Once EZ Converter is installed on your computer, connect your USB Recording device
using the included USB cable to an available USB port on your computer.
TIP: not all USB ports are created equal. Although most ports will work with
printers and mice, some computer’s ports may not be suitable for use with
recording devices. We recommend connecting directly to a port on your PC,
instead of using USB hubs or splitters. If your desktop PC has USB ports both
on the front and on the back, we recommend using ports located on the back of
the PC.
3. If your product has a Power button (some products do not), make sure it is switched to
the ON position.
4. Close all programs that are open on your computer.
Setup Procedure:
EZ Converter installed. Visit
1. On the bottom-left of your screen, select the Start
menu.
2. Select Settings then Control Panel.
S
3. In the window that opens, find and double-click the
Sounds and Audio Devices control panel.
If you don’t see a choice called Sounds and Audio
Devices, choose the Switch to Classic View option
in the panel on the left of the window, and the Sounds
and Audio Devices should become available on the
right.
4. At the top of the next window that opens, select the
Audio tab.
5. Under Sound Playback, choose the device that you
would like your computer’s audio to come out of.
Computer sound cards vary from computer to
computer. Some common PC soundcard names are
Realtek, Soundmax, and Sigmatel. Choose on the
device that best matches your desired audio setup.
NOTE: do NOT choose USB Audio Codec as your playback device. This represents
your ION Audio USB recording device, and can only be used as a recording input, not a
playback output. Also, make sure not to choose Modem, or Microsoft Sound Mapper
as your playback device.
4
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