ION F-18 User Manual

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F-18

ONLINE DOUBLE-CONVERSION UPS

UPS USER MANUAL

1kVA/2kVA/3kVA

CONTENT

1. Safety and EMC Instructions ............................................................ 4

1.1 Installation .......................................................................................... 4

1.2 Operation .......................................................................................... 10

1.3 Maintenance, servicing and faults .................................................... 11

1.4 Transport .......................................................................................... 14

1.5 Storage ............................................................................................. 14

1.6 Standards ......................................................................................... 15

2. Description of Commonly Used Symbols ..................................... 16

3. Introduction ...................................................................................... 17

4. Connection ........................................................................................ 18

4.1 Inspection ......................................................................................... 18

4.2 Connection ....................................................................................... 18

4.3 Battery charge .................................................................................. 20

4.4 Operation procedure of external battery for long backup time model

(“S” model) ............................................................................................. 20

5. Operation .......................................................................................... 22

5.1 Display Panel ................................................................................... 22

5.2 Operating mode ................................................................................ 24

5.3 Turning on and Turning off UPS ...................................................... 30

5.4 LCD operation .................................................................................. 31

6. Trouble Shooting .............................................................................. 42

7. Maintenance ...................................................................................... 44

7.1 Operation .......................................................................................... 44

7.2 Storage ............................................................................................. 44

7.3 Battery Replace ................................................................................ 44

8. Technical Data .................................................................................. 45

8.1 Electrical specifications .................................................................... 45

8.2 Operating Environment .................................................................... 45

8.3 Typical backup time (Typical values at 25°C in minutes:) ................... 45

8.4 Dimensions and weights .................................................................... 46

9. Communication Port ........................................................................ 47

9.1 RS-232 and USB communication ports ........................................... 47

9.2 RS-232 port ...................................................................................... 47

9.3 USB port ........................................................................................... 48

9.4 Installing a Serial Network Management Card (optional) ................ 48

9.5 Dry Contact port ............................................................................... 48

10. Software .......................................................................................... 51

Appendix: Rear panel .......................................................................... 52

1. Safety and EMC Instructions

1.1 Installation

★

See installation instructions before connecting to the supply.

★

Condensation may occur if the UPS is moved directly from a cold to a warm environment. The UPS must be absolutely dry before being installed. Please allow an acclimatization time of at least two hours.

★

Do not install the UPS near water or in damp environment.

★

Do not install the UPS where it would be exposed to direct sunlight or near heat.

★

Do not connect appliances or items of equipment which would overload the UPS (e.g. laser printers, etc) to the UPS output.

★

Place cables in such a way that no one can step on or trip over them.

★

Assure to connect with the earth reliably.

★

Assure external battery source must be earthed.

★

Connect the UPS only to an earthed shockproof socket outlet.

★

The building wiring socket outlet (shockproof socket outlet) must be easily accessible to close to the UPS.

★

With the installation of the equipment, the sum of the leakage current of the UPS and the connected load does not exceed 3.5mA.

★

Do not block ventilation openings in the UPS’s housing. Ensure the air vents on the front and rear of the UPS are not blocked. Allow at least 25cm of space on each side.

★

UPS has provided earthed terminal, in the final installed system configuration, equipotential earth bonding to the external UPS battery cabinets.

★

An appropriate disconnect device as short-circuit backup protection should be provided in the building wiring installation. Please see the disconnect device specification in chapter 4.2.

★

The equipment is powered by more than one source.

1.1.1 Inspection of Unit

Inspect the UPS upon receiving. If the UPS is apparently damaged during the shipment, please keep the box and packing material in original form for the carrier and notify the carrier and dealer immediately.

Please read carefully the following user manual and the safety instructions before installing the unit or using the unit!

1.1.2 Unpacking the Cabinet

To unpack the system:

1. Open the outer carton and remove the accessories packaged with the cabinet.

2. Carefully lift the cabinet out of the outer carton and set it on a flat, stable surface.

3. Discard or recycle the packaging in a responsible manner, or store it for future use.

1.1.3 UPS Setup

All model series are designed for tower and rack purpose. They can be installed into a 19 inches equipment rack. Please follow the instruction for Tower Setup and Rack-Mount Setup.

 Tower setup

This series of UPS can be placed horizontally and vertically. As a tower configuration, it is provided with the optional UPS stands to stabilize the UPS when the UPS is positioned in vertical. The UPS stand must be attached to the bottom of the tower. Use the following procedure to install UPS in UPS stands.

1. Slide down the UPS vertically and put two UPS stands at the end of the

tower.

2. Place down the UPS into two stands carefully.

3. Pull out the LCD box and rotate it in a clockwise direction to 90 degree

and then push it back in the front panel.

 Rack-mount setup

The series can be installed in 19 inches racks. Both the UPS and external battery enclosure need 2U of rack space. Use the following procedure to install UPS in a rack.

1. Align the mounting ears with screw holes on the side of the UPS, and

tighten the screw.

2. Assemble the rack rails with the rack-mounting.

3. Slide in the UPS into the rack rail and lock it in the Rack-mounting.

4. Tighten the screw, and then the load can be connected.

1.1.4 EBM Installation (Optional)

 C

onnecting the EBM in Tower form:

1. Slide down the UPS and EBM vertically and place two UPS stands with the

extend part at the end of the tower.

2. Tighten the screw on the metal sheet for stabilization

3. Connect the Earth line from UPS (port A ) to EBM (port B)

4. Take off the front panel, and connect the battery terminal (A) from UPS to

EBM terminal (B) shown as below. Users need to remove the small gate(C)

on side of the front panel to allow the outlet wire of the EBM to pass through the gate and then reassemble front panel.

 Connecting the EBM in a rack form

1. Using the same method as assembling UPS in a rack form, assemble EBM

into the rack-mounting on the top or bottom of the UPS.

2. Connect the earth line from UPS (port A ) to EBM (port B )

3. Take off the LCD box, and unscrew the internal screws.

4. Take off the front panel, and connect the battery terminal (A) from UPS to

EBM terminal (B) shown as below. Users need to remove the small gate(C) on side of the front panel to allow the outlet wire of the EBM to pass through the gate and then reassemble front panel.

5. After installing the UPS into rack, the load can then be connected to UPS.

Please make sure the load equipment is turned off before plugging all loads into the output receptacle

 Connecting the Multiple EBMs

1000VA/1500VA/2000VA and 3000VA UPS include external battery port that allows users to connect multiple EBM in order to provide additional backup time. Follow the procedure to install multiple EBM as below.

Connecting multiple EBMs in Tower form

1. Connect Earth line between UPS and the first EBM, and then connect Earth Line between the first EBM and the second EBM.

2. Take off the front panel, and connect the battery terminal (A) from UPS to EBM terminal (B) shown as below. And then connect the battery terminal (D) from the first EBM to the battery terminal (E) from the second EBM. Users need to remove the small gate(C) on side of the front panel to allow the outlet wire of the EBM to pass through the gate and then reassemble front panel.

Connecting the Multiple EBMs in rack form

1. Connect Earth line between UPS and the first EBM, and then connect Earth Line between the first EBM and the second EBM.

Note: Three or more EBMs can be connected to the UPS in the same way as

shown above. Note: After connect the EBMs, please do not forget to set the number of

EBMs on LCD, if use the nonstandard EBMs, please call local dealer or

distributor for setting method.

1.2 Operation

★

Do not disconnect the mains cable on the UPS or the building wiring socket (grounded shockproof socket) during operation as this would remove the ground to the UPS and of all connected loads.

★

The UPS features its own, internal current source (batteries). You may be electric shock when you touch the UPS output sockets or output terminal block even if the UPS is not connected to the building wiring socket.

★

In order to fully disconnect the UPS, first press the OFF button to turn off the UPS, then disconnect the mains lead.

★

Ensure that no liquid or other foreign objects can enter the UPS.

★

Do not remove the enclosure. This system is to be serviced by qualified service personnel only.

★

Remove the protective panel only after disconnecting the terminal connections.

★

Use No. 12 AWG (for 3KS input wire), 90°C copper wire and 4.4 lb-in Torque force when connecting to terminal block.

★

Use No. 10AWG (for all models battery wire), 90°C copper wire and Anderson PP45 connectors for user’s external battery cabinet.

1.3 Maintenance, servicing and faults

★

The UPS operates with hazardous voltages. Repairs may be carried out only by qualified maintenance personnel.

★

Caution - risk of electric shock. Even after the unit is disconnected from the mains power supply (building wiring socket), components inside the UPS are still connected to the battery which are potentially dangerous.

★

Before carrying out any kind of service and/or maintenance, disconnect the batteries. Verify that no current is present and no hazardous voltage exists in the capacitor or BUS capacitor terminals.

★

Batteries must be replaced only by qualified personnel.

★

Caution - risk of electric shock. The battery circuit is not isolated from the input voltage. Hazardous voltages may occur between the battery terminals and the ground. Verify that no voltage is present before servicing!

★

Batteries have a high short-circuit current and pose a risk of shock. Take all precautionary measures specified below and any other measures necessary when working with batteries:

－

remove all jewellery, wristwatches, rings and other metal objects

－

use only tools with insulated grips and handles.

★

When changing batteries, replace with the same quantity and the same type of batteries.

★

Do not attempt to dispose of batteries by burning them. It could cause explosion.

★

Do not open or destroy batteries. Effluent electrolyte can cause injury to the skin and eyes. It may be toxic.

★

Please replace the fuse only by a fuse of the same type and of the same amperage in order to avoid fire hazards.

★

Do not dismantle the UPS, except the qualified maintenance personnel.

1.3.1 UPS and Battery Care

For the best preventive maintenance, keep the area around the UPS clean

and dust-free. If the atmosphere is very dusty, clean the outside of the system

with a vacuum cleaner. For long battery life, keep the UPS at an ambient

temperature of 25°C (77°F)

1.3.2 Storing the UPS and Batteries

When the UPS is intended to store for a long period, recharge the battery

every 6 months by connecting the UPS to utility power. The batteries charge

to 90% capacity in approximately 4 hours. However, it is recommended that

the batteries charge for 48 hours after long-term storage.

1.3.3 Time to Replace Batteries

When the discharging time is less than 50% of specified after full charged, the

battery may need to be replaced. Please check the battery connection or

contact your local dealer to order new battery.

WARNING:

 Turn off the UPS and disconnect the utility power cord from the wall outlet.

 Servicing should be performed by qualified service personnel

knowledgeable of batteries and required precautions. Keep unauthorized

personnel away from batteries

 Batteries can present a risk of electrical shock or burn from high short

circuit current. The following precautions should be observed:

1. Remove watches, rings, or other metal objects.

2. Use tools with insulated handles.

3. Do not lay tools or metal parts on top of batteries.

4. Wear rubber gloves and boots.

5. Disconnect the charging source prior to connecting or disconnecting battery terminal.

 When replacing batteries, replace with the same type and number of

batteries or battery packs. Contact your service representative to order new batteries.

 Do not dispose of battery in a fire. Batteries may explode when exposed to

flame.

 Proper disposal of batteries is required. Refer to your local codes for

disposal requirements.

 Do not open or mutilate the battery. Released toxic electrolyte is harmful to

skin and eyes.

Note: If you are not qualified service personnel to replace the battery, do not attempt to open the battery cabin. Please call local dealer or distributor

immediately.

1.3.4 Replacing UPS Internal Batteries

Follow the steps and Charts as below to replace batteries:

1. Take off the LCD box, and remove the screws.

2. Slide and Pull the front panel leftward and then take it off.

3. Disconnect the cable from the UPS and battery pack.

4. Remove the right inner battery bracket.

5. Pull the battery pack out onto flat area.

6. Install new battery pack into UPS.

7. Screw up the battery bracket and reconnect the battery cable A and B

8. Re-install the front panel back to UPS.

1.3.5 Testing New Batteries

For a battery test, please check:

 The batteries must be fully charged.  The UPS must be in Normal mode with no active alarms.  Don’t take on/off the load.

To test batteries:

1. Connect the UPS to utility power for at least 48 hours to charge the

batteries.

2. Select “Start battery test” by pressing on the menu of “Control” to start

the battery test on line mode or HE mode.

1.3.6 Recycling the Used Battery:

To recycle properly the used battery, please do not discard the UPS, battery pack and batteries into the trash bin. Please follow your local laws and regulations; you may contact your local recycling waste management center for further information to dispose properly of the used UPS, battery pack, and batteries.

1.4 Transport

★

Please transport the UPS only in the original packaging (to protect against shock and impact).

1.5 Storage

★

The UPS must be stockpiled in the room where it is ventilated and dry.

Warning:

 Never dispose the batteries in a fire. It may explode.  Do not open or mutilate the batteries. Released electrolyte is harmful to

the skins and eyes. It may be toxic. A battery can present a risk of

electrical shoc

k and high short circuit current.

1.6 Standards

* Safety

IEC/EN 62040-1

* EMI

Conducted Emission..........................:IEC/EN 62040-2 Category C1

Radiated Emission.............................:IEC/EN 62040-2 Category C1

Harmonic Current...............................:IEC/EN 61000-3-2

Voltage Fluctuation and Flicker..........:IEC/EN 61000-3-3

*EMS

ESD...................................................:IEC/EN 61000-4-2 Level 3

RS.....................................................:IEC/EN 61000-4-3 Level 3

EFT....................................................:IEC/EN 61000-4-4 Level 4

SURGE.............................................:IEC/EN 61000-4-5 Level 4

CS……………………………………...:IEC/EN 61000-4-6 Level 3

MS……………………………………..: IEC/EN 61000-4-8 Level 3

Voltage Dips………………………….: IEC/EN 61000-4-11

Low Frequency Signals.....................:IEC/EN 61000-2-2

2. Description of Commonly Used Symbols

Some or all of the following symbols may be used in this manual. It is advisable to familiarize yourself with them and understand their meaning:

3. Introduction

This On-Line-Series is an uninterruptible power supply incorporating double-converter technology. It provides perfect protection specifically for Novell, Windows NT and UNIX servers.

The double-converter principle eliminates all mains power disturbances. A rectifier converts the alternating current from the socket outlet to direct current. This direct current charges the batteries and powers the inverter. On the basis of this DC voltage, the inverter generates a sinusoidal AC voltage, which permanently supplies the loads.

Computers and periphery are thus powered entirely by the mains voltage. In the event of power failure, the maintenance-free batteries power the inverter.

This manual covers the UPS listed as follows. Please confirm whether it is the model you intend to purchase by performing a visual inspection of the Model No. on the rear panel of the UPS.

“S” Model: Extended backup time

Model No. Type Model No. Type

Standard

1KS

Extended backup

time

1.5K 1.5KS 2K 2KS 3K 3KS

4. Connection

4.1 Inspection

Inspect the packaging carton and its contents for damage. Please inform the transport agency immediately should you find signs of damage.

Please keep the packaging in a safe place for future use.

Note: Please ensure that the incoming feeder is isolated and secured to prevent it from being switched back on again.

4.2 Connection

(1) UPS Input Connection

If the UPS is connected via the power cord, please use a proper socket with protection against electric current, the user can refer to below table. If the UPS is connected via wires, it is recommended to select the 2.5mm2 wire, and the “GND” terminal should be grounded first.

The UPS System has no input breaker on the standard cabinet. When installing the UPS, the user needs to connect the external breakers and protective components in the input terminals. It is recommended to select the NFB(Non-Fuse Breaker) instead of the traditional combination kit including breaker and fuse.

When selecting the NFB, the user can refer to below table.

Model No.

UPS INPUT NFB & Power Cord & Socket

VOLTAGE CURRENT

1K(S) 300Vac 10A

1.5K(S) 300Vac 12A

2K(S) 300Vac 16A

3K(S) 300Vac 20A

The system may be installed and wired only by qualified electricians

in accordance with applicable safety regulations!

When installing the electrical wiring, please note the nominal

amperage of your incoming feeder

(2) UPS Output Connection

The output of the UPS is IEC socket-types. Simply plug the load power cord to the output sockets to complete connection. Use one cord for every 5A load.

Model No. Output Socket (pcs)

1K(S)/1.5K(S)/ 2K(S) 8 * IEC320 C13

3K(S) 8 * IEC320 C13 + 1 * C19

The wiring configuration is shown as the following procedure:

a) Remove the small cover of the terminal block

b) Use 2.5mm2 wires for wiring configuration

c) Upon completion of the wiring configuration,

please check whether the wires are securely affixed

d) Put the small cover back to the rear panel

(3) EPO Connection:

User can select the polarity of EPO, EPO is Normally close as default setting.

 NO

Normally the EPO connector is open on the rear panel. Once the connector is closed with a wire, the UPS would stop the output until the EPO status is disabled.

Disable the EPO status Enable the EPO status

Connection diagram

Caution:

Do not connect equipment which would overload the UPS system (e.g. laser printers)

 NC

Normally the EPO connector is closed with a wire on the rear panel. Once the connector is open, the UPS would stop the output until the EPO status is disabled.

Enable the EPO status Disable the EPO status

4.3 Battery charge

Fully charge the batteries of the UPS system by leaving the UPS system connected to the mains for 1-2 hours. You may use the UPS system directly without charging it but the stored energy time may be shorter than the nominal value specified.

4.4 Operation procedure of external battery for long backup time model (“S” model)

(1) Use the battery pack with voltage: 36VDC for 1KS (12V

3 batteries),

48VDC for 1.5KS/ 2KS (12V

4 batteries), 72VDC for 3KS (12V×6

batteries). Connection of batteries more than or less than required will cause abnormality or permanent damage.

(2) One hard wiring type battery terminal on the rear panel is used for

connecting the battery pack.

(3) The battery connection procedure is very important. Any

incompliance may result in the risk of electric shock. Therefore, the following steps must be strictly complied with.

(4) Make sure the mains input is cut off, if there is a battery breaker then

turn it off first.

(5) Remove front panel, connect the battery via Anderson PP45

connectors. Prepare the battery cable which should be able to carry the current of >50A for all models, the cross section area should be great than 4 mm

for all model. And battery wire color is

recommended as following:

＋＋＋＋

GND

－－－－

Red wire Green/Yellow wire Black wire

(6) The red wire is connected to the "+" terminal of the battery. The black

wire is connected to the "-" terminal of the battery. (Note: the green/yellow wire is grounded for protection purpose.)

(7) Make sure the wires are fasten, install the terminal block cover on the

rear panel of the UPS.

(8) Connect the UPS to the load. Then, turn on the mains switch or

connect the power cord of the UPS to utility power supply, the battery would start to be charged.

Caution:

A DC breaker must be connected between the UPS and external battery.

Caution:

The output sockets of the UPS system may still be el

ectrically live even if the power supply system has been disconnected or the Bypass switch is on “OFF” position.

5. Operation

5.1 Display Panel

The UPS has a four-button graphical LCD with dual color backlight. Standard

back-light is used to light up the display with white text and a blue background.

When the UPS has a critical alarm, the backlight changes the text to dark

amber and the background to amber. See Figure below

Figure5-1. On-line UPS Control Panel

Table 5-1 Control Button Functions

The Button Function Illustration

Power on

When the unit is no power and has connected with battery, press this button for >100ms&<1s to power on

Turn on

When the unit is powered on and in Bypass mode, press this button for >1s to turn on

Turn off

When the unit has been turned on, press this button for >3s to turn off

Enter main menu

When displaying default UPS status summary screen, press this button for >1s to enter the main menu tree

Exit main menu

Press this button for >1s to exit the present menu to default system status display menu without executing a command or changing a setting

Scroll up

Press this button for >100ms&<1s to scroll up the menu option

Scroll down

Press this button for >100ms&<1s to scroll down the menu option

Enter next menu tree

Press this button for >100ms&<1s to select the present menu option, or enter next menu, but do not change any setting

Select one menu option

Press this button for >100ms&<1s to select the present menu option, or enter next menu, but do not change any setting

Confirm the present setting

Press this button for >1s to confirm the edited options and change the setting

Table 5-2 Buzzer definition

UPS condition Buzzer status

Fault active Continuous Warning active

Beep every second

Battery output

Beep every 4 seconds, if battery low, buzzer Beep every second

Bypass output Beep every 2 minutes

The UPS provides useful information about UPS itself, load status, events,

measurements, identification, and settings through the front panel display.

After powering on, the LCD will display the welcome symbol for several

seconds and then enter to the default page which shows the UPS status

summary.

The display automatically returns to the default UPS status summary screen

when no button has been pressed for 15 minutes.

On the UPS status summary screen it provides the following information:

 Status summary, including mode and load

 Alarm status, if any are present

Notes: alarm including fault and warning information

 Battery and charger status, including battery voltage, charge level and

charger status

 Running information including UPS operating mode and running time

Fig. 5-2 The default LCD display

5.2 Operating mode

The different graphic symbol could be displayed corresponding to current

operating mode or status.

5.2.1 Line mode

The example of LCD display in Line mode is shown in the following diagram.

Fig. 5-3 Line mode

5.2.2 Battery mode

The example of LCD display in battery mode is shown in the following

diagram.

Fig. 5-4 Battery mode

When the UPS is running in battery mode, the buzzer beeps once every 4

seconds.

5.2.3 Bypass mode

The LCD display in bypass mode is shown in the following diagram. The UPS

does not have the backup function when it is in bypass mode. The power used

by the load is supplied from the utility power via internal filter. The UPS will

beep once every 2 minutes in bypass mode.

Fig. 5-5 Bypass mode

5.2.4 Standby mode

The LCD display in standby mode is shown in the following diagram.

Fig. 5-6 Standby mode

5.2.5 HE mode (High Efficiency mode)

It is also called economy (ECO) mode.

After the UPS is turned on, the power used by the load is supplied from the

utility power via internal filter while the utility power is in normal range, so the

high efficiency could be gained in the HE mode. Once the mains is loss or

abnormal, the UPS would transfer to Line mode or Battery mode and the load

is supplied continuously.

Input

Output

Load

0 V

0 Hz

220 V

60 Hz

0VA

0 W

Fig. 5-7 HE mode

1) The function could be enabled through the LCD setting or the software

(Winpower, etc.).

2) It is attention that the transfer time of UPS output from HE mode to

battery mode is less than 10ms. But it is still too long for some sensitive

load.

5.2.6 Converter mode

In converter mode, the UPS would free run with fixed output frequency (50Hz

or 60Hz). Once the mains is loss or abnormal, the UPS would transfer to

battery mode and the load is supplied continuously.

Fig. 5-8 Converter mode

1) The function could be enabled through the LCD setting or the software

(Winpower, etc.).

2) The load should be derating to 70% in converter mode.

5.2.7 Warning

When the warning occurs, it illustrates that there are some abnormal

problems during the operation of UPS. Normally the problems are not fatal

and the UPS continues working, but they should be paid attention to, or the

UPS may fail.

The detailed warning table is shown in chapter of 7.

Fig. 5-9 Warning

5.2.8 Fault

When the fault occurs, it illustrates that some fatal problems happened, the

UPS would directly cut off the output or transfer to bypass, and keep alarming.

The backlight of LCD would also turn to red.

The detailed fault table is shown in chapter of 7.

Fig. 5-10 Fault

Input

Output

Load

0 V

0 Hz

0VA

0 W

220 V

50 Hz

5.2.9 Other status

When the UPS is overload, the alarm will beep twice every second. Some

unnecessary loads should be get rid of one by one to decrease the loads

connected to the UPS less than 90% of its nominal power capacity.

Fig. 5-11 Overload

While doing the battery test, the symbol of battery test would be shown on the

display.

Fig. 5-12 Battery test

And if the battery status detected is “bad battery detected” or “battery disconnected”, the symbol of battery failure would be shown and UPS would alarm.

Fig. 5-13 Battery Fails

5.3 Turning on and Turning off UPS

Attention: The UPS could only be turning on while connecting with the utility

at the first time.

Attention: Please switch off the connected loads first before turning on the UPS, and switch on the loads one by one after the UPS is turned on. Switch off all of the connected loads before turning off the UPS.

5.3.1 Turning on UPS with utility

1) Check all the connection is correct.

2) When UPS is powered on, the fan begins to rotate, LCD will show the

welcome symbol. Then LCD will show the default UPS status summary

screen after UPS finishing self-test.

3) By pressing button continuously for more than 1 second, the buzzer

will beep 1s, UPS starts to turn on.

4) A few seconds later, the UPS turns into Line mode. If the utility power is

abnormal, the UPS will transfer to Battery mode without output

interruption of the UPS.

5.3.2 Turning on UPS without utility

1) Check all the connection is correct.

2) By pressing button continuously for more than 100ms, the UPS

would be powered on. At this time the fan begins to rotate, LCD will show

the welcome symbol. Then LCD will show the default UPS status

summary screen after UPS finishing self-test.

3) By pressing button continuously for more than 1 second, the buzzer

will beep 1s, UPS starts to turn on.

4) A few seconds later, the UPS turns into Battery mode. If the utility power

comes back, the UPS will transfer to Line mode without output

interruption of the UPS.

5.3.3 Turning off UPS with utility

1) To turn off the inverter of UPS by pressing button continuously for

more than 3 seconds and the buzzer will beep 3s. The UPS will turn into

no output or bypass mode at once. At this time，the UPS might has output

if bypass is enable，Disconnect the utility power to turn off the output。

2) When completing the above action, UPS output voltage is still present. In

order to cut off the UPS output, simply cut off the utility power supply. A

few seconds later, LCD display shuts down and no output voltage is

available from the UPS output terminal.

5.3.4 Turning off UPS without utility

1) To power off the UPS by pressing button continuously for more than

3 second, and the buzzer will beep 3s. The UPS will cut off the output at

once.

2) A few seconds later, LCD shuts down and no voltage is available from the

UPS output.

5.4 LCD operation

Except the default UPS status summary screen, the user could get more

useful information about UPS current status, detailed various measurements,

old events which ever occurred, UPS own identification, and could change the

settings to fit the user own requirements, optimize the function of UPS.

5.4.1 The main menu

In the default UPS status summary screen, when pressing or <1s, the

detailed information about alarm, battery would be shown.

In the default UPS status summary screen, when pressing >1s, the

display would enter main menu tree.

The main menu tree includes six branches: UPS status menu, event log menu,

measurement menu, control menu, identification menu, setting menu.

Fig. 5-14 Main menu tree

Alarm #41 Output overload

Alarm Roll

Battery Volt: 54.2V Battery charging Charge level:100%

Status:

Line mode

Running time

0001:03:01:00

UPS status

Event log

Measurements

Control

Identification

Settings

5.4.2 The UPS status menu

By pressing on the menu of “UPS status”, the display would enter the

next UPS status menu tree.

The content of UPS status menu tree is same as the default UPS status

summary menu.

By pressing >1s, the display would return the last main menu tree.

Fig. 5-15 UPS status menu tree

Alarm # 41

Out put over load

Battery Volt: 54.2V Battery charging Charger level:100%

Status:

Line mode

Running time:

0001: 03: 01: 00

UPS status

Event log

5.4.3 The event log menu

By pressing on the menu of “Event log”, the display would enter the next

event menu tree.

All the old event, alarm and fault have been recorded here. The information

includes the illustration, the event code, and the operating time of UPS when

the event happened. By press or <1s, all the event could be displayed

one by one.

The max number of record is 50, when the number is larger than 50, the

oldest one would be changed to the newest information.

By pressing >1s, the display would return the last main menu tree.

Fig. 5-16 Event menu tree

UPS status

Event log

Measurements

0001: 05: 01: 00 Alar m #41 Out put overload

1/ 3

0001: 03: 01: 00 Event #02 Utility Abnormal

2/ 3

0000: 00: 00: 03 Alarm #84 Fan Failure

3/ 3

5.4.4 The measurement menu

By pressing on the menu of “Measurement”, the display would enter the

next measurement menu tree.

A lot of detailed useful information could be checked here, Ex. the output

voltage and frequency, the output current, the load capacity, the input voltage

and frequency, etc.

By pressing >1s, the display would return the last main menu tree.

Fig. 5-17 Measurement menu tree

5.4.5 The control menu

By pressing on the menu of “Control”, the display would enter the next

control menu tree.

1) Buzzer mute: the buzzer will stop beeping (in silence mode).

2) Start battery test: is one command to control the UPS to do the battery

test.

3) Load segments: are commands to control two load segments when UPS

UPS status

Event log

Measurements

Control

Out put

850W 1130VA

4.9A 75%

230.4V 50.0Hz

Temperature

22 C

Input

220.4V 50.0Hz

Batter y

54.2V 100%

DC Bus

360.1V 359.9V

is in output mode.

4) Clear EPO status: once EPO status is enabled, the UPS output would be

cut off. To recover to normal status, first EPO connector should be closed,

and enter this menu to clear EPO status, then UPS would stop alarm and

recover to bypass or standby mode. And UPS needs be turned on by

manual operation.

5) Reset Fault status: when fault occurs, UPS would keep in Fault mode and

alarm. To recover to normal status, enter this menu to reset error status,

then UPS would stop alarm and recover to bypass or standby mode. And

the reason of fault should be checked and deleted before UPS is turned

on again by manual operation.

6) Clear event log: To clear all the event, alarm and fault have been

recorded.

7) Restore factory settings: all the settings would be recover to default

factory settings. It could only be done in bypass or standby mode.

Fig. 5-18 Control menu tree

5.4.6 The identification menu

By press on the menu of “Identification”, the display would enter the next

identification menu tree.

The identification information includes UPS serial number, firmware serial

number, model type, would be shown here.

By press >1s, the display would return the last main menu tree.

Fig. 5-19 Identification menu tree

5.4.7 The setting menu

By press on the menu of “Settings”, the display would enter the next

setting menu tree. User can set the UPS status in the menu, includes

enable/disable items, voltage range limit, frequency range limit and other

parameter setting. Password for Settings is disabled as default value. If the

menu of “User password” is enabled, password must be inputted before

entering setting menu tree. The password is “USER”.

Note: Please contact your local distributor for further information before using

the settings. Some settings would change the specification, and some settings

would enable or disable some functions. The unsuitable option set by user

Control

Identification

Type/Model:

1500VA Online UPS

Serial Number:

XXXXXXXXXXX

UPS Firmware

XXXXX.XX

Settings

may result in potential failures or protecting function loss, even directly

damage the load, battery or UPS.

The detail description shows in the next table.

Description Available Settings Default Setting User password <enable><disable>

If enable, you must enter an correct password.

disable

Audio alarm <enable><disable>

If disable, all alarm is mute

enable

Output voltage <208V><220V> <230V> <240V> 230V Output frequency <50HZ><60HZ>

< Auto-sensing>

<50HZ>

Power strategy <normal>

Normal

DC start <enable><disable>

Cold start

enable

Site wiring fault alarm

disable

Ambient temperature warning

enable

Automatic battery tests period

<0>…….<31days> If select 0, Automatic battery test is disable.

7days

Auto restart <enable><disable>

Enabled means UPS will auto restart to normal mode while utility recover after the UPS has been shutdown for battery low.

enable

Automatic overload restart

<enable><disable> Enabled means UPS transfer from bypass mode to normal mode after over load disappears.(Recover to 70%)

enable

Auto bypass <enable><disable>

enabled means UPS will have bypass output when utility power on. Disabled means UPS will not have bypass output when power on but could get bypass output when UPS is fault or overload.

disable

Short circuit clearance

<enable><disable> If enable, inverter continues output for 4S, if output voltage recover to more than 50 percent of rating voltage, UPS stay on the

disable

original mode, otherwise, cut off the output. If disable, inverter limits the current within 100ms, and then fault, cutting off the

output. Bypass voltage low limit

<120V>……..<215V> 184V

Bypass voltage high limit

<245V>……..<276V> 264V

Bypass frequency low limit

<40.0HZ>……..<49.5HZ> 45.0HZ

Bypass frequency high limit

<50.5HZ>……..<70.0HZ> 55.0HZ

HE voltage low limit

<5%(218.5V)> ……..<10%(207.0V)> 5%(218.5V)

HE voltage high limit

<5%(241.5V)> ……..<10%(253.0V)> 5%(241.5V)

HE frequency low limit

<5%(47.5HZ)> ……..<10%(45.0HZ)> 5%(47.5HZ)

HE frequency high limit

<5%(52.5HZ)> ……..<10%(55.0HZ)> 5%(52.5HZ)

External battery module

<0>……..<9>

0 means no EBM connected.

1 means one EBM connected.

Dry contact signal input

<disable><UPS ON><UPS

OFF><Maintain Byp On>

disable

Dry contact signal output

<Summary alarm><On battery><Batt

low><UPS ok><On bypass>

Summary alarm

Set running time Day:0000-9999

Hour:00-23

Minute:00-59

Second:00-59

Day:0000 Time:00:00:00

LCD contrast <-5>……..<+5>

The LCD Contrast is adjustable and the

valid range is from -5 to +5.

This range covers the maximum

adjustment for contrasting the background

with the text in the visual display of the

control panel.

The menu tree shows in the next figure.

Fig. 5-20 Setting menu tree

6. Trouble Shooting

If the UPS system does not operate correctly, first check the operating information on the LCD display. Please attempt to solve the problem using the table below. If the problem still persists, consult your dealer.

Problem

Possible cause

Remedy

No indication, no warning tone even though system is connected to mains

power supply

No input voltage Check building wiring socket

outlet and input cable.

Emergency supply period shorter than nominal value

Batteries not fully charged / batteries defect

Charge the batteries for at least 5 - 8 hours and then check

capacity. If the problem still persists, consult your dealer.

Fan fail

Alarm Code: 84

Fan abnormal Check if the fan is running

Battery over voltage Alarm Code:16

Battery is over charged

Stop charging to battery automatically, and after the battery voltage is normal and the mains is normal, charge

automatically again.

Battery low Alarm Code:12

Battery voltage is low

When audible alarm sounding every second, battery is almost empty.

Charge fail Alarm Code:15

The charge is broken

Notify dealer.

Inverter temperature high

Alarm Code:86

Inside temperature of the UPS is too high

Check the ventilation of the UPS, check the ambient temperature.

Ambient temperature high

Alarm Code:82

The ambient temperature is too high

Check the environment ventilation.

Battery open Alarm Code:11

Battery pack is not connected correctly

Check the battery bank is connected to the UPS.

Check the battery breaker is turn on.

Service Battery Alarm Code:13

Battery may need to be replaced

Consult dealer

Overload Alarm Code: 41/42/43

Overload Check the loads and remove

some non-critical loads. Check whether some loads are

failed.

Site fail Alarm Code:04

Phase and neutral conductor at input of UPS system are

reversed

Rotate mains power socket by 180° or connect UPS system.

EPO active

Alarm Code:71

EPO function is enabled

Turn off the EPO switch.

Bus fault(Low/high/ Unbalance /Soft start)

Alarm Code: 22/21/23/25

UPS internal fault Consult dealer

Inverter fault(Low/high/soft start)

Alarm Code:33/32/34

UPS internal fault Consult dealer

Over temperature fault Alarm Code:81

Over temperature Check the ventilation of the

UPS, check the ambient

temperature and ventilation.

NTC open

Alarm Code:87

UPS internal fault Consult dealer

Inverter short Alarm Code:31

Output short circuit

Remove all the loads. Turn off the UPS. Check whether the output of UPS and loads is short circuit. Make sure the short circuit is removed, and the UPS has no internal faults

before turning on again.

Bus short

Alarm Code:24

UPS internal faul

t Consult

dealer

Please have the following information at hand before calling the After-Sales

Service Department:

1. Model number, serial number

2. Date on which the problem occurred

3. LCD display information, Buzzer alarm status

4. Utility power condition, load type and capacity, environment temperature,

ventilation condition

5. The information (battery capacity, quantity) of external battery pack if the

UPS is “S” model

6. Other information for complete description of the problem

7. Maintenance

7.1 Operation

The UPS system contains no user-serviceable parts. If the battery service life (3~5 years at 25°C ambient temperature) has been exceeded, the batteries must be replaced. In this case please contact your dealer.

7.2 Storage

If the batteries are stored in temperate climatic zones, they should be charged every three months for 1~2 hours. You should shorten the charging intervals to two months at locations subject to high temperatures.

7.3 Battery Replace

If the battery service life has been exceeded, the batteries must be replaced.

Battery replacement should be performed only by qualified personnel.

It recommends to shut off the UPS completely before the replacement. If there is a battery breaker then turn it off first. Disconnect the battery cable carefully and make sure no any exposed wires can be touched. Reconnect the new batteries to the UPS by following section 5.8. Then turn on the battery breaker and start the UPS. If it needs to replace the batteries while the UPS is running, make sure the UPS would not shut down during the replacement. If there is a battery breaker then turn it off first. Disconnect the battery cable carefully and make sure no any exposed wires can be touched. Reconnect the new batteries to the UPS by following section 5.8. Then turn on the battery breaker and press the ON switch to make the UPS do the battery test, check whether the battery information is normal.

8. Technical Data

8.1 Electrical specifications

INPUT

Model No. 1K(S) 1.5K(S) 2K(S) 3K(S)

Phase 1

Frequency (45~55)/(54~66) Hz

Max Current(A)

7.5 10.5 13.5 20

OUTPUT

Model No. 1K(S) 1.5K(S) 2K(S) 3K(S)

Power rating 1kVA/0.9kW 1.5k/1.35kW 2kVA/1.8kW 3kVA/2.7kW

Voltage 208/220/230/240

×（1士1%）

VAC

Frequency 50/60

（±

0.2）Hz (Battery mode)

Wave form sinusoidal

BATTERIES

Model No. 1K 1.5K 2K 3K

Number and type 3×12V 9Ah 4×12V 9Ah 4×12V 9Ah 6×12V 9Ah

8.2 Operating Environment

Ambient Temperature 0°C to 40°C

Operating humidity < 95%

Altitude < 1000m

Storage temperature 0°C to 45°C

8.3 Typical backup time (Typical values at 25°C in minutes:)

Model No. 100 % Load 50 % Load

1K 5 15

1.5K 4 12

2K 3 10

3K 3 10

8.4 Dimensions and weights

Model 1000 1000S15001500S 20002000S 3000 3000S

UPS

Case

Net weight (kg) 16.2 8.4 19.7 9.3 19.7 9.3 28.6 13.2

Dimension (mm) (W x H x D)

438X86.5x436 438X86.5x608

EBM

Case

Dimension (mm) (W x H x D)

Net weight (kg) 22.2 27.5 40.5

Type 36V 48V 72V

9. Communication Port

9.1 RS-232 and USB communication ports

To establish communication between the UPS and a computer, connect a computer to one of the UPS communication ports by using an applicable communication cable.

9.2 RS-232 port

The RS-232 port is available for UPS monitoring, control, and firmware updates. To establish communication between the UPS and a computer, connect one end of the serial communication cable that comes with the UPS to the RS-232 port on the UPS. Connect the other end of the serial cable to the RS-232 port on a computer. The cable pins for the RS-232 communication port are identified in the following illustration.

RS-232 communication port pin assignments

Pin Signal name Function

Direction from the UPS

1 Unused Not applicable 2 Tx Transmit to external device Out 3 Rx Receive from external device In 4 Unused Not applicable

5 GND

Signal common (tied to chassis)

Not applicable

6 Unused Not applicable 7 Unused Not applicable 8 Unused Not applicable 9 Unused Not applicable

NOTE:

Only one of the communication ports can be active at one time. The USB port has priority over the RS-232 port. When a communication cable is installed, the power management software can exchange data with the UPS. The software polls the UPS for detailed information on the status of the power environment. If a power emergency occurs, the software initiates the saving of all data and an orderly shutdown of the equipment

9.3 USB port

The UPS can communicate with a USB-compliant computer by using

HID-compatible power management software. To establish communication

between the UPS and a computer, connect the USB cable that comes with the

UPS to the USB port on the UPS. Connect the other end of the USB cable to

the USB port on a computer.

9.4 Installing a Serial Network Management Card (optional)

Each UPS has one available communication bay, which supports the optional Serial Network Management Card. After you install a Serial Network Management Card, you can connect an environmental monitoring probe to the UPS.

Note: You do not have to shut down the UPS before you install a

communication card.

To install the Network Management Card, complete the following steps:

1. Locate the UPS communication bay.

2. Remove the two screws that secure the communication bay cover to the UPS and save the screws.

3. Insert the Serial Network Management Card into the slot on the UPS.

4. Secure the Serial Network Management Card to the UPS with both screws.

For more information about the Serial Network Management Card, see the Serial Network Management Card User's Guide.

9.5 Dry Contact port

The UPS incorporates build-in single programmable relay output with

potential free contact for remote alarm indication: Dry out port; And

incorporates single signal input: Dry in port. See figure in the UPS rear panel

for the locations of the ports.

The relay output can be configured by LCD setting menu or protocol

command, the default output contact is “Summary Alarm”; The signal input to

control UPS On/Off/Maintain bypass status need to be configured by LCD

setting menu or protocol command, the default input contact is “Disable”.

Note: The relay output contact must not be connected to any utility connected circuits. Reinforced insulation to the utility is required. The relay output contact has a maximum rating of 30Vac/1A and 60Vdc/2A normal values.

The following figures show schematic of the dry out/in contacts.

Dry out contact schematic

Dry in contact schematic

The following table shows the options for the dry out/in contacts

Dry out signal Description

Summary Alarm Activated when any warning happens On Battery Activated when the UPS operates on battery Battery Low Activated with the battery low alarm UPS ok Activated when the UPS has no alarms and no

fault. On Bypass Activated when the UPS has bypass output. Dry in signal Description Disable Disable the function.

UPS On One second pulse activate, if active, the UPS turns

on when UPS is not on inverter. It is the same as a

remote button to control UPS status. UPS Off One second pulse activate, if active, the UPS turns

off when UPS is on inverter. It is the same as a

remote button to control UPS status. Maintain bypass

One second pulse activate, if active, the UPS will

transfer to bypass mode. To recover to normal

status, first make the signal inactive, and then UPS

needs be turned on by manual operation.

10. Software

Free Software Download – WinPower

WinPower is a brand new UPS monitoring software, which provides user-friendly interface to monitor and control your UPS. This unique software provides safely auto shutdown for multi-computer systems while power failure. With this software, users can monitor and control any UPS on the same LAN no matter how far from the UPSs.

Installation procedure:

1. Go to the website:

http://www.ups-software-download.com/

2. Choose the operation system you need and follow the instruction described on the website to download the software.

3. When downloading all required files from the internet, enter the serial No: 511C1-01220-0100-478DF2A to install the software.

When your computer restarts, the WinPower software will appear as a green plug icon located in the system tray, near the clock.

Appendix: Rear panel

The UPS rear panel description table and pictures are shown as below:

1000VA /1500VA/2000VA Standard

& 1000VA /1500VA Super charger model rear panel

2000VA Super charger model rear panel

No. Function(1000VA &1500VA&2000VA&3000VA)

1 AC Output 2 EPO / Dry in Communication Port 3 USB Port 4 AC Input 5 Dry out 6 SNMP slot 7 RS232 8 Earth Line Port

3000VA Standard model rear panel

3000VA Supper charger model rear panel

The EBM rear panel description table and picture are shown as below:

36V &48V&72V EBM rear panel

No. Function(36V &48V & 72V EBM)

1 Earth Line Port

ION F-18 User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual