Iomega SBG1000 User Manual

SBG1000 Wireless Cable Modem Gateway User Guide

SURFboard

Cable Modem

Overview Installation Troubleshooting Contact FAQ Specifications Glossary License

Configuration: Basic Gateway TCP/IP Wireless Print Server USB

WAR N ING : TO PREVENT FIRE OR SHOCK HAZARD, DO NOT EXPOSE THIS PRODUCT TO RAIN OR

MOISTURE. THE UNIT MUST NOT BE EXPOSED TO DRIPPING OR SPLASHING. DO NOT PLACE OBJECTS FILLED WITH LIQUIDS, SUCH AS VASES, ON THE UNIT.

CAUTION: TO PREVENT ELECTRICAL SHOCK, THIS EQUIPMENT REQUIRES A GROUNDING CONDUCTOR IN THE LINE CORD. THE LINE CORD PROVIDED WITH THE EQUIPMENT IS ACCEPTABLE FOR USE WITH NEMA STYLE 5-15R AC RECEPTACLE SUPPLYING NOMINAL 120 VOLTS. DO NOT CONNECT THE PLUG INTO AN EXTENSION CORD, RECEPTACLE, OR OTHER OUTLET UNLESS THE PLUG CAN BE FULLY INSERTED WITH NO PART OF THE BLADES EXPOSED.

CAUTION: TO ENSURE REGULATORY AND SAFETY COMPLIANCE, USE ONLY THE PROVIDED POWER AND INTERFACE CABLES.

CAUTION: DO NOT OPEN THE UNIT. DO NOT PERFORM ANY SERVICING OTHER THAN THAT CONTAINED IN THE INSTALLATION AND TROUBLESHOOTING INSTRUCTIONS. REFER ALL SERVICING TO QUALIFIED SERVICE PERSONNEL.

CAUTION: CHANGES AND MODIFICATIONS NOT EXPRESSLY APPROVED BY MOTOROLA FOR COMPLIANCE COULD VOID USER’S AUTHORITY TO OPERATE THE EQUIPMENT.

CAUTION: Exposure to Radio Frequency Radiation. To comply with the FCC RF exposure compliance requirements, the separation distance between the antenna and any person’s body (including hands, wrists, feet and ankles) must be at least 20 cm (8 inches).

This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.

• Increase the separation between the equipment and receiver.

• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.

• Consult the dealer or an experienced radio/TV technician for help.

This device must be installed and used in strict accordance with the manufacturer’s instructions as described in the user documentation that comes with the product.

Postpone cable modem installation until there is no risk of thunderstorm or lightning activity in the area.

Do not overload outlets or extension cords, as this can result in a risk of fire or electric shock. Overloaded AC outlets, extension cords, frayed power cords, damaged or cracked wire insulation, and broken plugs are dangerous. They may result in a shock or fire hazard.

Route power supply cords so that they are not likely to be walked on or pinched by items placed upon or against them. Pay particular attention to cords where they are attached to plugs and convenience receptacles, and examine the point where they exit from the product.

Place this equipment in a location that is close enough to an electrical outlet to accommodate the length of the power cord.

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ii SBG1000 Wireless Cable Modem Gateway User Guide

Overview Installation Troubleshooting Contact FAQ Specifications Glossary License

Configuration: Basic Gateway TCP/IP Wireless Print Server USB

Place this equipment on a stable surface.

Be sure that the outside cable system is grounded, so as to provide some protection against voltage surges and built-up static charges. Article 820-20 of the NEC (Section 54, Part I of the Canadian Electrical Code) provides guidelines for proper grounding and, in particular, specifies the CATV cable ground shall be connected in the grounding system of the building, as close to the point of cable entry as practical.

When using this device, basic safety precautions should always be followed to reduce the risk of fire, electric shock and injury to persons, including the following:

• Read all of the instructions {listed here and/or in the user manual} before you operate this equipment. Give

particular attention to all safety precautions. Retain the instructions for future reference.

• Comply with all warning and caution statements in the instructions. Observe all warning and caution symbols

that are affixed to this equipment.

• Comply with all instructions that accompany this equipment.

• Avoid using this product during an electrical storm. There may be a risk of electric shock from lightning. For

added protection for this product during a lightning storm, or when it is left unattended and unused for long periods of time, unplug it from the wall outlet, and disconnect the cable system. This will prevent damage to the product due to lightning and power surges.

• Avoid damaging the cable modem with static by touching the coaxial cable when it is attached to the earth

grounded coaxial cable TV wall outlet.

• Always first touch the coaxial cable connector on the cable modem when disconnecting or re-connecting USB

or Ethernet cable from the cable modem or the user’s PC.

• Operate this product only from the type of power source indicated on the product’s marking label. If you are

not sure of the type of power supplied to your home, consult your dealer or local power company.

• Upon completion of any service or repairs to this products, ask the service technician to perform safety

checks to determine that the product is in safe operating condition.

It is recommended that the customer install an AC surge protector in the AC outlet to which this device is connected. This is to avoid damaging the equipment by local lightning strikes and other electrical surges.

Different types of cord sets may be used for connections to the main supply circuit. Use only a main line cord that complies with all applicable product safety requirements of the country of use.

Installation of this product must be in accordance with national wiring codes.

Place unit to allow for easy access when disconnecting the power cord/adapter of the device from the AC wall outlet.

Wipe the unit with a clean, dry cloth. Never use cleaning fluid or similar chemicals. Do not spray cleaners directly on the unit or use forced air to remove dust.

This product was qualified under test conditions that included the use of the supplied cables between system components. To be in compliance with regulations, the user must use these cables and install them properly. Connect the unit to a grounding type AC wall outlet (100-240 V AC) using the standard power cord/adapter as supplied with the unit.

Do not cover the device, or block the airflow to the device with any other objects. Keep the device away from excessive heat and humidity and keep the device free from vibration and dust.

Installation must at all times conform to local regulations.

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iii SBG1000 Wireless Cable Modem Gateway User Guide

Overview Installation Troubleshooting Contact FAQ Specifications Glossary License

Configuration: Basic Gateway TCP/IP Wireless Print Server USB

This product is provided with a separate Regulatory, Safety, Software License, and Warranty Information card. If one is not provided with this product, please ask your service provider or point-of-purchase representative, as the case may be.

• THIS PRODUCT IS IN COMPLIANCE WITH ONE OR MORE OF THE STANDARDS LISTED ON THE

REGULATORY, SAFETY, SOFTWARE LICENSE, AND WARRANTY INFORMATION CARD. NOT ALL STANDARDS APPLY TO ALL MODELS.

• NO WARRANTIES OF ANY KIND ARE PROVIDED BY MOTOROLA WITH RESPECT TO THIS PRODUCT,

EXCEPT AS STATED ON THE REGULATORY, SAFETY, SOFTWARE LICENSE, AND WARRANTY INFORMATION CARD. MOTOROLA’S WARRANTIES DO NOT APPLY TO PRODUCT THAT HAS BEEN REFURBISHED OR REISSUED BY YOUR SERVICE PROVIDER.

--Reorient or relocate the receiving antenna.

--Increase the separation between the equipment and the receiver.

--Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.

--Consult the dealer or an experienced radio/TV technician for help.

All rights reserved. No part of this publication may be reproduced in any form or by any means or used to make any derivative work (such as translation, transformation or adaptation) without written permission from Motorola, Inc.

Motorola reserves the right to revise this publication and to make changes in content from time to time without obligation on the part of Motorola to provide notification of such revision or change. Motorola provides this guide without warranty of any kind, either implied or expressed, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose. Motorola may make improvements or changes in the product(s) described in this manual at any time.

MOTOROLA and the Stylized M Logo are registered in the US Patent & Trademark Office. Microsoft, Windows, Windows Me, and Windows NT are registered trademarks and Microsoft Corporation. Corporation. Linux is a registered trademark of Linus Torvalds. Acrobat Reader is a registered trademark of Adobe Systems, Inc. Netscape and Navigator are registered trademarks of States and other countries. All other

Windows XP is a trademark of

Macintosh and AppleTalk are registered trademarks

Netscape Communications Corporation

product or service names are the property of their respective owners. © Motorola, Inc. 2003.

Microsoft Corporation. Microsoft Windows screen shots are used by permission of

of Apple Computer, Inc. Iomega is a registered trademark of Iomega

. UNIX is a registered trademark of the Open Group in the United

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iv SBG1000 Wireless Cable Modem Gateway User Guide

Overview Installation Troubleshooting Contact FAQ Specifications Glossary License

Configuration: Basic Gateway TCP/IP Wireless Print Server USB

Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

Powerful Features in a Single Unit . . . . . . . . . . . . . . . . . 2

Easy Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Sample LAN . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Optional Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Front Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Rear Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Label on the Bottom of the Unit . . . . . . . . . . . . . . . . . . . 9

Wiring the SBG1000 LAN . . . . . . . . . . . . . . . . . . . . . . . 9

Wired Ethernet LAN . . . . . . . . . . . . . . . . . . . . . . . . . 10

USB Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

HPNA LAN . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

IEEE 802.11b Wireless LAN . . . . . . . . . . . . . . . . . . 14

Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Firewall . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

DMZ . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Wireless Security . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Virtual Private Networks . . . . . . . . . . . . . . . . . . . . . . . . 16

Print Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Related Documentation . . . . . . . . . . . . . . . . . . . . . . . . 17

Installation. . . . . . . . . . . . . . . . . . . . . . . . . 19

Before You Begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Signing Up for Service . . . . . . . . . . . . . . . . . . . . . . . . . 21

Computer System Requirements . . . . . . . . . . . . . . . . . 21

Connecting the SBG1000 to the Cable System . . . . . . 22

Cabling the Ethernet or HPNA LAN . . . . . . . . . . . . . . . 23

Obtaining an IP address in Windows 98,

Windows 98 SE, or Windows Me . . . . . . . . . . . 23

Obtaining an IP address in Windows 2000 or

Windows XP . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Obtaining an IP address on Macintosh or

UNIX Systems . . . . . . . . . . . . . . . . . . . . . . . . . 23

Connecting a PC to the USB Port . . . . . . . . . . . . . . . . 24

Setting Up the Wireless LAN . . . . . . . . . . . . . . . . . . . . 24

Connecting the Printer . . . . . . . . . . . . . . . . . . . . . . . . . 24

Wall Mounting the Wireless Gateway . . . . . . . . . . . . . 25

Wall Mounting Template . . . . . . . . . . . . . . . . . . . . . 27

Installing the Optional External Diversity Antenna . . . . 28

Configuring the SBG1000 . . . . . . . . . . . . 31

Starting the SBG1000 Setup Program . . . . . . . . . . . . . 32

Changing the Default Password . . . . . . . . . . . . . . . . . 34

Getting Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

Setting the Firewall Policy . . . . . . . . . . . . . . . . . . . . . . 36

Firewall Pages in the SBG1000 Setup Program . . . . . 37

Firewall > POLICY — basic Page . . . . . . . . . . . . . . 38

Firewall > POLICY — advanced Page . . . . . . . . . . 39

Firewall > ALERT — basic Page . . . . . . . . . . . . . . . 41

Firewall > ALERT — email Page . . . . . . . . . . . . . . . 42

Firewall > LOGS Page . . . . . . . . . . . . . . . . . . . . . . 43

Configuring the Gateway . . . . . . . . . . . . . 45

Gateway > STATUS Page . . . . . . . . . . . . . . . . . . . . . 46

Gateway > WAN Page . . . . . . . . . . . . . . . . . . . . . . . . 47

Gateway > LAN — nat config Page . . . . . . . . . . . . . . 49

Gateway > LAN — dhcp server config Page . . . . . . . . 50

Gateway > LAN — dhcp reservations Page . . . . . . . . 51

Gateway > PORT TRIGGERS — predefined Page . . 53

Gateway > PORT TRIGGERS — custom Page . . . . . 55

Gateway > LOG Page . . . . . . . . . . . . . . . . . . . . . . . . . 56

Configuring TCP/IP . . . . . . . . . . . . . . . . . . 57

Configuring TCP/IP in Windows 95, Windows 98, or

Windows Me . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58

Configuring TCP/IP in Windows 2000 . . . . . . . . . . . . . 60

Configuring TCP/IP in Windows XP . . . . . . . . . . . . . . 64

Verifying the IP Address in Windows 95,

Windows 98, or Windows Me . . . . . . . . . . . . . . . . . . . 68

Verifying the IP Address in Windows 2000

or Windows XP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69

Setting Up the Wireless LAN . . . . . . . . . . 71

Configuring a Unique Wireless Network Name . . . . . . 72

Configuring Basic Wireless LAN Security . . . . . . . . . . 73

Configuring Wireless Clients . . . . . . . . . . . . . . . . . . . . 74

Wireless Pages in the SBG1000 Setup Program . . . . 74

Wireless > STATUS Page . . . . . . . . . . . . . . . . . . . . 75

Wireless > NETWORK Page . . . . . . . . . . . . . . . . . . 76

Wireless > SECURITY — basic Page . . . . . . . . . . . 77

Wireless > SECURITY — advanced Page . . . . . . . 78

Wireless > STATISTICS page . . . . . . . . . . . . . . . . . 79

Configuring the Print Server . . . . . . . . . . 81

Configuring the SBG1000 Print Server . . . . . . . . . . . . 81

Printer > CONFIGURATION — Microsoft smb Page 82

Printer > CONFIGURATION — Apple Page . . . . . . 83

Printer > CONFIGURATION — lpr Page . . . . . . . . . 84

Adding a Printer in Windows 98 or Windows Me . . . . 84

Adding a Printer in Windows 2000 . . . . . . . . . . . . . . . 90

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v SBG1000 Wireless Cable Modem Gateway User Guide

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Configuration: Basic Gateway TCP/IP Wireless Print Server USB

Setting Up a USB Driver . . . . . . . . . . . . . . 99

Setting Up a USB Driver in Windows 98 . . . . . . . . . . 100

Setting Up a USB Driver in Windows 2000 . . . . . . . . 104

Setting Up a USB Driver in Windows Me . . . . . . . . . . 107

Setting Up a USB Driver in Windows XP . . . . . . . . . .108

Removing the USB Driver from Windows 98 or

Windows Me . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109

Removing the USB Driver from Windows 2000 . . . . . 112

Removing the USB Driver from Windows XP . . . . . . .115

Troubleshooting . . . . . . . . . . . . . . . . . . . 121

Front-Panel Lights and Error Conditions . . . . . . . . . .121

Frequently-Asked Questions. . . . . . . . . 125

Specifications . . . . . . . . . . . . . . . . . . . . . 127

General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127

Cable Modem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128

Glossary. . . . . . . . . . . . . . . . . . . . . . . . . . 129

Software License . . . . . . . . . . . . . . . . . . 147

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vi SBG1000 Wireless Cable Modem Gateway User Guide

Overview

Overview Installation Troubleshooting Contact FAQ Specifications Glossary License

Configuration: Basic Gateway TCP/IP Wireless Print Server USB

Thank you for purchasing the Motorola® SBG1000 Wireless Cable Modem Gateway. The SBG1000 combines a SURFboard server, and an advanced firewall into one compact product. It is the perfect networking solution for the home, home office, or small business/enterprise. You can create a custom network to share a single broadband connection, files, printers, and other peripherals like scanners, with or without wires.

The SBG1000:

cable modem, IEEE 802.11b wireless access point, router with five-port 10/100Base-T switch, print

• Eliminates the need for five separate products, enabling you to maximize the potential of your existing

resources

• Offers enhanced network security for wired and wireless users

• Enables operators to add future value-added services

The features and physical appearance of your SBG1000 may differ slightly from the picture.

This product is subject to change. Not all features described in this SBG1000 Wireless Cable Modem Gateway User Guide are available on all SBG1000 models. For the most recent documentation, visit the Product

Documentation page on www.motorola.com/broadband.

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1 SBG1000 Wireless Cable Modem Gateway User Guide

Overview Installation Troubleshooting Contact FAQ Specifications Glossary License

Configuration: Basic Gateway TCP/IP Wireless Print Server USB

Powerful Features in a Single Unit

The Motorola SBG1000 Wireless Cable Modem Gateway combines high-speed Internet access, networking, and computer security for a home or small-office local area network (LAN). It provides:

• An integrated high-speed SURFboard cable modem for continuous broadband access to the Internet and

other online services, with much faster data transfer than traditional dial-up or ISDN modems.

• A router with a five-port 10/100Base-T Ethernet switch, supporting:

— Half- or full-duplex connections

— Five dual-purpose switch/uplink ports

—Auto-MDIX

• An IEEE 802.11b Wi-Fi certified wireless access point to enable laptop users to remain connected while

moving around the home or small office or to connect desktop computers without installing network wiring. Depending on distance, wireless connection speeds can match that of Ethernet at 11 Mbps.

• An HPNA connection to connect computers to the LAN over existing telephone wiring — this provides the

advantage of using your existing phone lines for network wiring with up to 10 Mbps throughput.

• A USB connection for a single PC.

• A single broadband connection for up to 253 computers to surf the web; all computers on the Ethernet,

wireless, HPNA LAN, and USB communicate as if they were connected to the same physical network.

• A built-in DHCP server to easily configure a combined wired and/or wireless Class C private LAN.

• An advanced firewall, supporting:

— stateful-inspection

— Intrusion detection

—DMZ

— Denial-of-service attack prevention

— Network Address Translation (NAT)

• Virtual private network (VPN) pass-through operation supporting IPSec, PPTP, or L2TP to securely connect

remote computers over the Internet.

• A print server to enable Windows

, Macintosh®, UNIX®, and Linux® computers to share one or more printers.

Easy Setup

It is much easier to configure a LAN using the Motorola SBG1000 Wireless Cable Modem Gateway than it is using typical networking equipment:

• The Installation Assistant application on the Motorola SBG1000 Wireless Cable Modem Gateway CD-ROM

enables easy connection to the cable network.

• For basic operation, most default settings require no modification.

• The Setup Program provides a graphical user interface (GUI) for easy configuration of necessary wireless,

Ethernet, router, DHCP, and security settings. For a list of important issues, see “Configuring the SBG1000” on page 31.

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2 SBG1000 Wireless Cable Modem Gateway User Guide

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Configuration: Basic Gateway TCP/IP Wireless Print Server USB

Sample LAN

The sample LAN shown in the figure contains the following devices, all protected by the SBG1000 firewall:

• A printer connected to the print server through the parallel connection

• A PDA connected through the wireless IEEE 802.11b connection

• One desktop Macintosh on a wireless connection

• One desktop PC on a wireless connection using a Motorola USB Adapter

• A laptop PC on a wireless connection connected using a Motorola PC Card

• One computer connected directly to Ethernet port one

• Three computers connected to Ethernet port two using a hub or switch

• Two computers connected over telephone wiring through HPNA

• One PC connected to the USB port

Sample SBG1000 hybrid network

Parallel

HPNA

SBG1000

Internet

High-speed HFC

cable network

Firewall

USB

Ethernet

IEEE 802.11b wireless

USB to Ethernet

Wireless Adapter

Hub or switch

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PCC11B

Wireless Card

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3 SBG1000 Wireless Cable Modem Gateway User Guide

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Configuration: Basic Gateway TCP/IP Wireless Print Server USB

Optional Accessories

Accessories available for the Motorola SBG1000 Wireless Cable Modem Gateway include wireless adapters and an external high-gain diversity antenna. While any WiFi compliant client products will work with the SBG1000, Motorola has optional accessories available for use with the SBG1000.

You can use the Motorola PCC11b wireless card or the USB11b wireless adapter, which comply with the IEEE 802.11b wireless standard, to connect a PC to the wireless LAN:

USB11b Wireless Adapter

PCC11Bb Wireless Card A credit-card sized adapter that connects a laptop to the wireless LAN. You can roam in, or

Connects a desktop, laptop, printer, or other peripheral device to the wireless LAN. It has a built-in antenna and a two meter (six feet) long cable that connects to the PC USB port. Its light indicates:

• Off — Not connected to a USB port or not receiving power from the PC

• Yellow — Not installed or initializing

• Green — Installed and operational

• Flashing Green — Receiving data from another wireless LAN device

• Flashing Yellow — Transmitting data to another wireless LAN device

around, the home or small office and remain connected. It fits in a standard slot on the laptop supporting 3.3 Volt PC card. The PCC11b has also has a built-in antenna.

PCMCIA Type II

Motorola USB11b Wireless Adapter (left) and PCC11b Wireless Card

For installation instructions, see the documentation provided with each product.

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4 SBG1000 Wireless Cable Modem Gateway User Guide

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Configuration: Basic Gateway TCP/IP Wireless Print Server USB

The Motorola External Diversity Antenna connects to the Motorola SBG1000 Wireless Cable Modem Gateway, providing higher gain to increase wireless LAN performance and coverage, even in obstructed locations. The External Diversity Antenna specifications are:

Frequency 2400 to 2500 MHz

Gain 5 dBi peak gain, nominal

Pattern Type Directional, vertically polarized

Connection Reverse-polarity TNC male, RG-142 cable

For information about connecting the external antenna, see “Installing the Optional External Diversity Antenna” on page 28.

Motorola External Diversity Antenna

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5 SBG1000 Wireless Cable Modem Gateway User Guide

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Configuration: Basic Gateway TCP/IP Wireless Print Server USB

Front Panel

The front panel provides indicator lights. The model number on your SBG may be different than in some illustrations and screen images.

1234

Front-panel top section lights

Key Light Flashing On

1 RX (Receive) Scanning for a receive (downstream) channel

connection

The downstream channel is connected

2 TX (Transmit) Scanning for a send (upstream) channel

connection

3 LNK (Link) Scanning for a network connection The startup process is complete and the

4 Transmitting or receiving data There is no solid on state

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6 SBG1000 Wireless Cable Modem Gateway User Guide

The upstream channel is connected

SBG1000 is online

Overview Installation Troubleshooting Contact FAQ Specifications Glossary License

Configuration: Basic Gateway TCP/IP Wireless Print Server USB

Front-panel bottom section lights

Key Light Flashing On

5 Data transfer to printer Printer is connected

6 Wireless activity Wireless feature is functioning normally

7 USB activity There is a proper USB connection

8 Activity Ethernet activity on the port

9 10 100 None Indicates the LAN connection speed:

• Amber for a 10Base-T connection

• Green for a 100Base-T connection

10 Half Full None Indicates the LAN port duplex mode

• Amber for half duplex

• Green for full duplex

11 Link 1 to 5 No flashing mode There is a proper Ethernet connection to the port

12 Data transfer over phone line using HPNA There is no solid on state

13 Power No flashing mode The SBG1000 power supply is working properly

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7 SBG1000 Wireless Cable Modem Gateway User Guide

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Configuration: Basic Gateway TCP/IP Wireless Print Server USB

Rear Panel

The rear panel provides cabling connectors, status lights, and the power receptacle:

1 3 46 85 72 2

Key Item Description

1 The printer port provides a connection for one printer.

2 The Motorola SBG1000 Wireless Cable Modem Gateway includes two antennas. The optional

Motorola External Diversity Antenna provides higher gain to increase wireless LAN performance and coverage. For information about the External Diversity Antenna, see “Optional Accessories” on page 4.

3 Use the HPNA ports to connect an HPNA LAN:

• Connect the bottom HPNA port to the telephone jack using the supplied telephone wire terminated

with RJ-11 connectors.

• You can connect a telephone to the top HPNA port.

4 Use Ethernet ports 1 to 5 to connect an Ethernet LAN cable with RJ-45 connectors. You can connect

…

5 Use the USB port for Connecting a PC to the USB Port (see page 24).

•

Ethernet-equipped computers, hubs, bridges, or switches.

If you experience a problem, you can push this recessed button to restart the SBG1000 (see

“Troubleshooting” on page 121). To reset all values to their defaults, hold down the button for more

than five seconds the appropriate communications channels.

. Resetting may take 5 to 30 minutes because the SBG1000 must find and lock on

7 The cable port provides a connection to the coaxial cable outlet.

8 The power connector provides power to the SBG1000.

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8 SBG1000 Wireless Cable Modem Gateway User Guide

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Configuration: Basic Gateway TCP/IP Wireless Print Server USB

Label on the Bottom of the Unit

To receive data service, you need to provide the MAC address marked HFC MAC ID to your cable service provider:

Wiring the SBG1000 LAN

The Motorola SBG1000 Wireless Cable Modem Gateway enables connection of a Class C network with up to 253

client computers and other IEEE 802.11b compliant devices on a combination of:

• 10/100Base-T Ethernet

• IEEE 802.11b wireless networking

• HPNA V2.0

• USB V1.1

Each computer needs appropriate network adapter hardware and driver software. The clients on the Ethernet, wireless, HPNA, or USB interfaces can share:

• Internet access with a single cable service provider account

(subject to network operator terms and conditions)

• Files, printers, storage devices, multi-user software applications, games, and video conferencing

Wireless and wired network connections use Windows networking to share files and peripheral devices such as printers, CD-ROM drives, floppy disk drives, and Iomega

Zip Drives.

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9 SBG1000 Wireless Cable Modem Gateway User Guide

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Configuration: Basic Gateway TCP/IP Wireless Print Server USB

Wired Ethernet LAN

Each computer on the Ethernet LAN requires an Ethernet network interface card (NIC) and driver software installed.

Because the Motorola SBG1000 Wireless Cable Modem Gateway Ethernet ports support auto-MDIX, you can use either straight-through or cross-over cable to connect a hub, switch, or computer. Use category 5 cabling for all Ethernet connections.

The physical wiring arrangement has no connection to the logical network allocation of IP addresses.

Sample SBG1000 Ethernet network connections

Coaxial cable

Ethernet cable

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A wired Ethernet LAN with more than five computers requires one or more hubs or switches. You can connect a hub or switch to any Ethernet port on the Motorola SBG1000 Wireless Cable Modem Gateway.

The following illustration is an example of an Ethernet LAN you can set up using the Motorola SBG1000 Wireless Cable Modem Gateway. You should cable the Ethernet LAN in an appropriate manner for the site. A complete discussion of Ethernet cabling is beyond the scope of this document.

Add additional hubs or switches

for further expansion

You can connect a hub or switch to any Ethernet port on the Motorola SBG1000 Wireless Cable Modem Gateway.

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USB Connection

You can connect a single PC running Windows®98, Windows XP™, Windows Me®, or Windows®2000 to the Motorola SBG1000 Wireless Cable Modem Gateway USB port. For cabling instructions, see “Connecting a PC to

the USB Port” on page 24.

Sample USB connection.

Caution!

Before plugging in the USB cable, be sure the Motorola SBG1000 Wireless Cable Modem Gateway CD-ROM is inserted in the PC CD-ROM drive.

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HPNA LAN

To eliminate the need to install network wiring, the Motorola SBG1000 Wireless Cable Modem Gateway provides a Home Phoneline Network Alliance (HPNA or HomePNA) connection. HPNA networks use existing telephone lines to connect the computers without interfering with telephone voice service, DSL, ISDN, modems, or fax machines. HPNA networks can extend up to 300 meters (1000 feet).

Sample HPNA network connections

Phone system

Each computer requires an HPNA adapter to connect to the HPNA network. HPNA adapters (sold elsewhere) are available for PCI or USB. After installing the HPNA adapter, you must install HPNA driver software on the computer following the instructions provided with the HPNA adapter.

HPNA 2.0 supports 10 Mbps data transfer similar to Ethernet 10Base-T.

If there is more than one telephone line, you must make all HPNA connections to the same line. You can connect a telephone to the top HPNA port on the SBG1000 (see “Front Panel” on page 6).

Existing wiring

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IEEE 802.11b Wireless LAN

Wireless communication occurs over radio waves rather than a wire. Like a cordless telephone, a wireless LAN uses radio signals instead of wires to exchange data. A wireless network eliminates the need for expensive and intrusive wiring to connect computers throughout the home or office. Mobile users can remain connected to the network even when carrying their laptop to different locations in the home or office.

Each computer on a wireless LAN requires an adapter described in “Optional Accessories” on page 4:

• For wireless laptops connections, use a Motorola PCC11b Wireless Card in the PCMCIA slot.

• For wireless desktop connections, use a Motorola USB11b Wireless Adapter to connect your PC USB port.

Sample wireless network connections

To set up the SBG1000, on a computer wired to the SBG1000 over Ethernet or USB, perform the procedures in

“Setting Up the Wireless LAN” on page 71.

To set up each wireless client (station):

1 Insert the PCC11b and USB11b Wireless Adapter CD-ROM in the CD-ROM drive on the client.

2 Install the device software from the CD.

3 Connect the Motorola PCC11b wireless card or USB11b wireless adapter following the instructions supplied

with the card or adapter.

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Security

The Motorola SBG1000 Wireless Cable Modem Gateway provides:

• A firewall to protect the SBG1000 LAN from undesired attacks over the Internet

• Security measures to prevent eavesdropping of wireless data

Network Address Translation (NAT) provides some security because the IP addresses of SBG1000 LAN computers are not visible on the Internet.

The logical network diagram does not necessarily correspond to the network cabling. A full discussion of network security is beyond the scope of this document.

SBG1000 security measures shown in a logical network diagram

Internet

SBG1000

DMZ computer

Firewall

ComputerComputer

Wired Ethernet and/or HPNA LAN

Wireless Security:

WEP shared key encryption

MAC access control list

Closed network

LaptopComputer PDA

Wireless IEEE 802.11b LAN

Firewall

The SBG1000 firewall protects the SBG1000 LAN from undesired attacks and other intrusions from the Internet. It provides an advanced integrated stateful-inspection firewall supporting intrusion detection, session tracking, and denial-of-service attack prevention. The firewall:

• Maintains state data for every TCP/IP session on the OSI network and transport layers

• Monitors all incoming and outgoing packets, applies the firewall policy to each one, and screens for improper

packets and intrusion attempts

• Provides comprehensive logging for all:

— User authentications

— Rejected internal and external connection requests

— Session creation and termination

— Outside attacks (intrusion detection)

You can configure the firewall filters to set rules for port usage and to block specific IP domains and networks. For information about choosing a default firewall policy, see “Setting the Firewall Policy” on page 36.

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DMZ

A de-militarized zone (DMZ) is one or more computers logically located outside the firewall between an SBG1000 LAN and the Internet. A DMZ prevents direct access by outside users to private data. You can use a DMZ to set up a web server without exposing confidential data on your network. A DMZ is also useful for people playing games that have a problem running a computer game’s protocol through a firewall. DMZ provides the person playing games a way to expose a single host directly to the Internet and thus overcome any firewall issues.

Wireless Security

To prevent unauthorized eavesdropping of data transmitted over the wireless LAN, you must enable wireless security. The default Open authentication setting provides no security for transmitted data.

You can encrypt data transmitted over the IEEE 802.11b wireless interface by configuring a WEP key on the Motorola SBG1000 Wireless Cable Modem Gateway and wireless LAN clients (stations).

You can also define a MAC access control list to restrict wireless LAN access to specified clients based on the client MAC address.

If you enable closed network operation, the network name (ESSID) is not transmitted in the IEEE 802.11b beacon frame. This provides additional network protection because only IEEE 802.11b stations that are configured with your network name can associate with the SBG1000. Closed network operation is not part of the IEEE 802.11b standard

For information about configuring a WEP key, see “Configuring Basic Wireless LAN Security” on page 73.

Virtual Private Networks

The SBG1000 allows multiple tunnel VPN pass-through operation to securely connect remote computers over the Internet through the SBG1000. The SBG1000:

• Is compatible with Point to Point Tunneling Protocol (PPTP) and Layer 2 Tunneling Protocol (L2TP)

• Is fully interoperable with any IPSec client or gateway and ANX certified IPSec stacks

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Print Server

You can connect a printer to the Motorola SBG1000 Wireless Cable Modem Gateway back panel using a standard

DB-25 connector. The print server:

• Enables Windows, UNIX, Linux, or Macintosh computers on the wired or wireless SBG1000 LAN to share a

printer

• Supports the SMB, LPR, AppleTalk

Printer connection

printing protocols

For more information, see “Configuring the Print Server” on page 81.

Installation

To install the Motorola SBG1000 Wireless Cable Modem Gateway hardware:

• Determine the type of connections you will make to the SBG1000 — Ethernet, HPNA, wireless, USB, and/or

printer

• Check that you have the proper cables, adapters, and adapter software to connect to your SBG1000:

— For Ethernet, you’ll need Ethernet cables and network interface cards (NICs) with accompanying

installation software.

— For HPNA, you’ll need telephone jumper cables, HPNA interface cards, and the installation software.

— For wireless connections, you’ll need wireless adapters and the installation software for the adapters.

— For USB, you’ll need a USB cable and the Motorola SBG1000 Wireless Cable Modem Gateway

CD-ROM which contains the software for USB installation.

— For the printer, you’ll need a printer cable.

Before You Begin

Before you begin the installation, check that you received the following items with the Motorola SBG1000 Wireless Cable Modem Gateway:

Item Description

Power cord Connects the SBG1000 to the AC electrical outlet

10/100Base-T Ethernet cable

USB cable Connects to the USB port

Phone wire jumper with RJ-11 connectors

Motorola SBG1000 Wireless Cable Modem Gateway CD-ROM

You will need 75-ohm coaxial cable with F-type connectors to connect the SBG1000 to the nearest cable outlet. If a TV is connected to the cable outlet, you may need a 5-900 MHz RF splitter and two additional coaxial cables to use both the TV and the SBG1000.

Connects to the Ethernet port

Connects to a telephone line used for the HPNA network

Contains this User Guide and USB drivers

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19 SBG1000 Wireless Cable Modem Gateway User Guide

You may need:

Overview Installation Troubleshooting Contact FAQ Specifications Glossary License

Configuration: Basic Gateway TCP/IP Wireless Print Server USB

A wired Ethernet LAN with more than five computers

An HPNA LAN An HPNA adapter and driver software for each computer connected using

An IEEE 802.11b wireless LAN An IEEE 802.11b adapter and driver software for each computer having a

If you are installing the optional Motorola External Diversity Antenna, you may need a pair of needle nose pliers.

Coaxial cable, RF splitters, hubs, and switches are available at consumer electronic stores.

One or more Ethernet hubs or switches

HPNA

wireless connection (see “Optional Accessories” on page 4)

Precautions

Postpone SBG1000 installation until there is no risk of thunderstorm or lightning activity in the area.

To avoid damaging the SBG1000 with static electricity:

• Always first connect the coaxial cable to the grounded cable TV wall outlet.

• Before you connect or disconnect the USB or Ethernet cable from the SBG1000 or PC, always touch the

coaxial cable connector on the SBG1000 to release any static charges.

To avoid damaging the SBG1000 or computers with static electricity:

Always make the wall connection first.

Before you connect or disconnect the USB or Ethernet cables, always touch the coaxial cable connector on the SBG1000.

To avoid potential shock, always unplug the power cord from the wall outlet or other power source before disconnecting it from the SBG1000 rear panel.

To prevent overheating the SBG1000, do not block the ventilation holes on the bottom of the unit.

Do not open the unit. Refer all service to your cable service provider.

Wipe the unit with a clean, dry cloth. Never use cleaning fluid or similar chemicals. Do not spray cleaners directly on the unit or use forced air to remove dust.

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Signing Up for Service

You must sign up with a cable service provider to access the Internet and other online services.

To activate your service, call your local cable service provider.

You need to provide the MAC address printed on the bar code label marked HFC MAC ID on the Motorola SBG1000 Wireless Cable Modem Gateway rear panel. You can record it here:

00 : ______ : ______ : ______ : ______ : ______

You should ask your cable service provider the following questions:

• Do you have any special system requirements?

• When can I begin to use my SBG1000?

• Are there any files I need to download after I am connected?

• Do I need a user name or password to access the Internet or use e-mail?

Computer System Requirements

You can connect Microsoft Windows, Macintosh, UNIX, or Linux computers equipped as follows to the SBG1000 LAN:

• One of the following:

Ethernet 10Base-T or 10/100Base-T Ethernet adapter with proper NIC driver software installed

IEEE 802.11b

HPNA HPNA phone line adapter installed with proper HPNA driver software installed

Any IEEE 802.11b device

For information about the Motorola PCC11b Wireless Card ( USB11b Wireless Adapter, see “Optional Accessories”

on page 4.

PCMCIA type II 3.3 V slot) or

• PC with Pentium class or better processor

• Windows

or Linux operating system with operating system CD-ROM available

98, Windows® 98 SE, Windows Me®, Windows® 2000, Windows XPtm, Windows NT®, Macintosh,

• Minimum 16 MB RAM recommended

• 10 MB available hard disk space

You can use any web browser such as Microsoft

SBG1000 Wireless Cable Modem Gateway.

You can use the USB connection with any PC running Windows 98, Windows 2000, Windows Me, or Windows XP that has a USB interface. The USB connection requires special USB driver software that is supplied on the Motorola SBG1000 Wireless Cable Modem Gateway CD-ROM. You can upgrade the USB drivers from the Internet. For information, check our website http://www.motorola.com/broadband

Internet Explorer or Netscape Navigator® with the Motorola

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Connecting the SBG1000 to the Cable System

Allow 5 to 30 minutes the first time you turn on the SBG1000 to find and lock on the appropriate communications channels.

1 Be sure the computer is on and the SBG1000 is unplugged.

2 Connect one end of the coaxial cable to the cable outlet or splitter.

3 Connect the other end of the coaxial cable to the cable connector on the SBG1000.

Hand-tighten the connectors to avoid damaging them.

4 If you are using the optional Motorola External Diversity Antenna, install it now. Follow the instructions in

“Installing the Optional External Diversity Antenna” on page 28.

5 Insert the Motorola SBG1000 Wireless Cable Modem Gateway CD-ROM into the CD-ROM drive.

6 Plug the power cord into the power connector on the SBG1000.

7 Plug the power cord into the electrical outlet. This turns the Motorola SBG1000 Wireless Cable Modem

Gateway on. You do not need to unplug it when not in use.

8 Check that the lights on the Front Panel cycle through this sequence:

• Power icon turns on when AC power is connected to the SBG1000 and indicates that the power supply is

working properly

• RX (receive) light flashes while scanning for the receive channel and changes to solid green when the

receive channel is locked.

• TX (transmit) light flashes while scanning for the send channel and changes to solid green when the

send channel is locked.

• LNK (link) light flashes during SBG1000 registration and configuration and changes to solid green when

the cable modem wireless gateway is registered.

• Globe icon flashes when the SBG1000 is transmitting or receiving data.

Connecting the SBG1000 to the cable system

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Cabling the Ethernet or HPNA LAN

After connecting to the cable system, you can connect your wired Ethernet and/or HPNA LAN. Some samples are shown in “Wired Ethernet LAN” on page 10 and “HPNA LAN” on page 13. Detailed information about network cabling is beyond the scope of this document. You must install proper drivers for the Ethernet NIC or HPNA

adapter.

Obtaining an IP address in Windows 98, Windows 98 SE, or Windows Me

You must do the following on each Ethernet client PC running Windows 98, Windows 98 SE, or Windows Me:

1 On the Windows Desktop, click Start.

2 Select Run. The Run window is displayed.

3 Type winipcfg.exe and click OK. The IP Configuration window is displayed:

4 Click the Renew button to obtain an IP address for the PC from the DHCP server on the SBG1000.

Obtaining an IP address in Windows 2000 or Windows XP

You must do the following on each Ethernet client PC running Windows 2000 or Windows XP:

1 On the Windows Desktop, click Start.

2 Select Run. The Run window is displayed.

3 Type cmd and click OK to display a command prompt window.

4 Type ipconfig /renew and press ENTER to obtain an IP address for the PC from the DHCP server on the

SBG1000.

5 Type exit and press ENTER to return to Windows.

Obtaining an IP address on Macintosh or UNIX Systems

Follow the instructions in your user manual.

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Connecting a PC to the USB Port

You can connect a single PC running Windows 98, Windows XP, Windows Me, or Windows 2000 to the Motorola SBG1000 Wireless Cable Modem Gateway USB port.

Caution!

Before plugging in the USB cable, be sure the Motorola SBG1000 Wireless Cable Modem Gateway CD-ROM is inserted in the PC CD-ROM drive.

To connect a PC to the USB port:

1 Connect the USB cable to the USB port on the SBG1000.

2 Connect the other end to the USB port on the computer.

3 Install the USB driver following the appropriate procedure for “Setting Up a USB Driver” on page 99.

Setting Up the Wireless LAN

For information about wireless LAN setup, see “Setting Up the Wireless LAN” on page 71.

Connecting the Printer

Connect the printer to the Motorola SBG1000 Wireless Cable Modem Gateway printer port. If a cable was supplied with the printer, use that cable. Consult your printer documentation to determine cabling requirements from the SBG1000 to the printer.

After connecting the printer, power it on and follow the instructions for “Configuring the Print Server” on page 81.

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24 SBG1000 Wireless Cable Modem Gateway User Guide

+ 124 hidden pages

Iomega SBG1000 User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

Contents

Overview

Powerful Features in a Single Unit

Easy Setup

Sample LAN

Optional Accessories

Front Panel

Rear Panel

Label on the Bottom of the Unit

Wiring the SBG1000 LAN

Wired Ethernet LAN

USB Connection

HPNA LAN

Security

Firewall

Wireless Security

Virtual Private Networks

Print Server

Related Documentation

Installation

Before You Begin

Precautions

Signing Up for Service

Computer System Requirements

Connecting the SBG1000 to the Cable System

Cabling the Ethernet or HPNA LAN

Obtaining an IP address on Macintosh or UNIX Systems

Connecting a PC to the USB Port

Setting Up the Wireless LAN

Connecting the Printer