Iomega SBG1000 User Manual

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SBG1000 Wireless Cable Modem Gateway User Guide

SURFboard

Cable Modem

Overview Installation Troubleshooting Contact FAQ Specifications Glossary License

Configuration: Basic Gateway TCP/IP Wireless Print Server USB

WAR N ING : TO PREVENT FIRE OR SHOCK HAZARD, DO NOT EXPOSE THIS PRODUCT TO RAIN OR

MOISTURE. THE UNIT MUST NOT BE EXPOSED TO DRIPPING OR SPLASHING. DO NOT PLACE OBJECTS FILLED WITH LIQUIDS, SUCH AS VASES, ON THE UNIT.

CAUTION: TO PREVENT ELECTRICAL SHOCK, THIS EQUIPMENT REQUIRES A GROUNDING CONDUCTOR IN THE LINE CORD. THE LINE CORD PROVIDED WITH THE EQUIPMENT IS ACCEPTABLE FOR USE WITH NEMA STYLE 5-15R AC RECEPTACLE SUPPLYING NOMINAL 120 VOLTS. DO NOT CONNECT THE PLUG INTO AN EXTENSION CORD, RECEPTACLE, OR OTHER OUTLET UNLESS THE PLUG CAN BE FULLY INSERTED WITH NO PART OF THE BLADES EXPOSED.

CAUTION: TO ENSURE REGULATORY AND SAFETY COMPLIANCE, USE ONLY THE PROVIDED POWER AND INTERFACE CABLES.

CAUTION: DO NOT OPEN THE UNIT. DO NOT PERFORM ANY SERVICING OTHER THAN THAT CONTAINED IN THE INSTALLATION AND TROUBLESHOOTING INSTRUCTIONS. REFER ALL SERVICING TO QUALIFIED SERVICE PERSONNEL.

CAUTION: CHANGES AND MODIFICATIONS NOT EXPRESSLY APPROVED BY MOTOROLA FOR COMPLIANCE COULD VOID USER’S AUTHORITY TO OPERATE THE EQUIPMENT.

CAUTION: Exposure to Radio Frequency Radiation. To comply with the FCC RF exposure compliance requirements, the separation distance between the antenna and any person’s body (including hands, wrists, feet and ankles) must be at least 20 cm (8 inches).

This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.

• Increase the separation between the equipment and receiver.

• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.

• Consult the dealer or an experienced radio/TV technician for help.

This device must be installed and used in strict accordance with the manufacturer’s instructions as described in the user documentation that comes with the product.

Postpone cable modem installation until there is no risk of thunderstorm or lightning activity in the area.

Do not overload outlets or extension cords, as this can result in a risk of fire or electric shock. Overloaded AC outlets, extension cords, frayed power cords, damaged or cracked wire insulation, and broken plugs are dangerous. They may result in a shock or fire hazard.

Route power supply cords so that they are not likely to be walked on or pinched by items placed upon or against them. Pay particular attention to cords where they are attached to plugs and convenience receptacles, and examine the point where they exit from the product.

Place this equipment in a location that is close enough to an electrical outlet to accommodate the length of the power cord.

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ii SBG1000 Wireless Cable Modem Gateway User Guide

Overview Installation Troubleshooting Contact FAQ Specifications Glossary License

Configuration: Basic Gateway TCP/IP Wireless Print Server USB

Place this equipment on a stable surface.

Be sure that the outside cable system is grounded, so as to provide some protection against voltage surges and built-up static charges. Article 820-20 of the NEC (Section 54, Part I of the Canadian Electrical Code) provides guidelines for proper grounding and, in particular, specifies the CATV cable ground shall be connected in the grounding system of the building, as close to the point of cable entry as practical.

When using this device, basic safety precautions should always be followed to reduce the risk of fire, electric shock and injury to persons, including the following:

• Read all of the instructions {listed here and/or in the user manual} before you operate this equipment. Give

particular attention to all safety precautions. Retain the instructions for future reference.

• Comply with all warning and caution statements in the instructions. Observe all warning and caution symbols

that are affixed to this equipment.

• Comply with all instructions that accompany this equipment.

• Avoid using this product during an electrical storm. There may be a risk of electric shock from lightning. For

added protection for this product during a lightning storm, or when it is left unattended and unused for long periods of time, unplug it from the wall outlet, and disconnect the cable system. This will prevent damage to the product due to lightning and power surges.

• Avoid damaging the cable modem with static by touching the coaxial cable when it is attached to the earth

grounded coaxial cable TV wall outlet.

• Always first touch the coaxial cable connector on the cable modem when disconnecting or re-connecting USB

or Ethernet cable from the cable modem or the user’s PC.

• Operate this product only from the type of power source indicated on the product’s marking label. If you are

not sure of the type of power supplied to your home, consult your dealer or local power company.

• Upon completion of any service or repairs to this products, ask the service technician to perform safety

checks to determine that the product is in safe operating condition.

It is recommended that the customer install an AC surge protector in the AC outlet to which this device is connected. This is to avoid damaging the equipment by local lightning strikes and other electrical surges.

Different types of cord sets may be used for connections to the main supply circuit. Use only a main line cord that complies with all applicable product safety requirements of the country of use.

Installation of this product must be in accordance with national wiring codes.

Place unit to allow for easy access when disconnecting the power cord/adapter of the device from the AC wall outlet.

Wipe the unit with a clean, dry cloth. Never use cleaning fluid or similar chemicals. Do not spray cleaners directly on the unit or use forced air to remove dust.

This product was qualified under test conditions that included the use of the supplied cables between system components. To be in compliance with regulations, the user must use these cables and install them properly. Connect the unit to a grounding type AC wall outlet (100-240 V AC) using the standard power cord/adapter as supplied with the unit.

Do not cover the device, or block the airflow to the device with any other objects. Keep the device away from excessive heat and humidity and keep the device free from vibration and dust.

Installation must at all times conform to local regulations.

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iii SBG1000 Wireless Cable Modem Gateway User Guide

Overview Installation Troubleshooting Contact FAQ Specifications Glossary License

Configuration: Basic Gateway TCP/IP Wireless Print Server USB

This product is provided with a separate Regulatory, Safety, Software License, and Warranty Information card. If one is not provided with this product, please ask your service provider or point-of-purchase representative, as the case may be.

• THIS PRODUCT IS IN COMPLIANCE WITH ONE OR MORE OF THE STANDARDS LISTED ON THE

REGULATORY, SAFETY, SOFTWARE LICENSE, AND WARRANTY INFORMATION CARD. NOT ALL STANDARDS APPLY TO ALL MODELS.

• NO WARRANTIES OF ANY KIND ARE PROVIDED BY MOTOROLA WITH RESPECT TO THIS PRODUCT,

EXCEPT AS STATED ON THE REGULATORY, SAFETY, SOFTWARE LICENSE, AND WARRANTY INFORMATION CARD. MOTOROLA’S WARRANTIES DO NOT APPLY TO PRODUCT THAT HAS BEEN REFURBISHED OR REISSUED BY YOUR SERVICE PROVIDER.

--Reorient or relocate the receiving antenna.

--Increase the separation between the equipment and the receiver.

--Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.

--Consult the dealer or an experienced radio/TV technician for help.

All rights reserved. No part of this publication may be reproduced in any form or by any means or used to make any derivative work (such as translation, transformation or adaptation) without written permission from Motorola, Inc.

Motorola reserves the right to revise this publication and to make changes in content from time to time without obligation on the part of Motorola to provide notification of such revision or change. Motorola provides this guide without warranty of any kind, either implied or expressed, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose. Motorola may make improvements or changes in the product(s) described in this manual at any time.

MOTOROLA and the Stylized M Logo are registered in the US Patent & Trademark Office. Microsoft, Windows, Windows Me, and Windows NT are registered trademarks and Microsoft Corporation. Corporation. Linux is a registered trademark of Linus Torvalds. Acrobat Reader is a registered trademark of Adobe Systems, Inc. Netscape and Navigator are registered trademarks of States and other countries. All other

Windows XP is a trademark of

Macintosh and AppleTalk are registered trademarks

Netscape Communications Corporation

product or service names are the property of their respective owners. © Motorola, Inc. 2003.

Microsoft Corporation. Microsoft Windows screen shots are used by permission of

of Apple Computer, Inc. Iomega is a registered trademark of Iomega

. UNIX is a registered trademark of the Open Group in the United

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iv SBG1000 Wireless Cable Modem Gateway User Guide

Overview Installation Troubleshooting Contact FAQ Specifications Glossary License

Configuration: Basic Gateway TCP/IP Wireless Print Server USB

Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

Powerful Features in a Single Unit . . . . . . . . . . . . . . . . . 2

Easy Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Sample LAN . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Optional Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Front Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Rear Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Label on the Bottom of the Unit . . . . . . . . . . . . . . . . . . . 9

Wiring the SBG1000 LAN . . . . . . . . . . . . . . . . . . . . . . . 9

Wired Ethernet LAN . . . . . . . . . . . . . . . . . . . . . . . . . 10

USB Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

HPNA LAN . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

IEEE 802.11b Wireless LAN . . . . . . . . . . . . . . . . . . 14

Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Firewall . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

DMZ . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Wireless Security . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Virtual Private Networks . . . . . . . . . . . . . . . . . . . . . . . . 16

Print Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Related Documentation . . . . . . . . . . . . . . . . . . . . . . . . 17

Installation. . . . . . . . . . . . . . . . . . . . . . . . . 19

Before You Begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Signing Up for Service . . . . . . . . . . . . . . . . . . . . . . . . . 21

Computer System Requirements . . . . . . . . . . . . . . . . . 21

Connecting the SBG1000 to the Cable System . . . . . . 22

Cabling the Ethernet or HPNA LAN . . . . . . . . . . . . . . . 23

Obtaining an IP address in Windows 98,

Windows 98 SE, or Windows Me . . . . . . . . . . . 23

Obtaining an IP address in Windows 2000 or

Windows XP . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Obtaining an IP address on Macintosh or

UNIX Systems . . . . . . . . . . . . . . . . . . . . . . . . . 23

Connecting a PC to the USB Port . . . . . . . . . . . . . . . . 24

Setting Up the Wireless LAN . . . . . . . . . . . . . . . . . . . . 24

Connecting the Printer . . . . . . . . . . . . . . . . . . . . . . . . . 24

Wall Mounting the Wireless Gateway . . . . . . . . . . . . . 25

Wall Mounting Template . . . . . . . . . . . . . . . . . . . . . 27

Installing the Optional External Diversity Antenna . . . . 28

Configuring the SBG1000 . . . . . . . . . . . . 31

Starting the SBG1000 Setup Program . . . . . . . . . . . . . 32

Changing the Default Password . . . . . . . . . . . . . . . . . 34

Getting Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

Setting the Firewall Policy . . . . . . . . . . . . . . . . . . . . . . 36

Firewall Pages in the SBG1000 Setup Program . . . . . 37

Firewall > POLICY — basic Page . . . . . . . . . . . . . . 38

Firewall > POLICY — advanced Page . . . . . . . . . . 39

Firewall > ALERT — basic Page . . . . . . . . . . . . . . . 41

Firewall > ALERT — email Page . . . . . . . . . . . . . . . 42

Firewall > LOGS Page . . . . . . . . . . . . . . . . . . . . . . 43

Configuring the Gateway . . . . . . . . . . . . . 45

Gateway > STATUS Page . . . . . . . . . . . . . . . . . . . . . 46

Gateway > WAN Page . . . . . . . . . . . . . . . . . . . . . . . . 47

Gateway > LAN — nat config Page . . . . . . . . . . . . . . 49

Gateway > LAN — dhcp server config Page . . . . . . . . 50

Gateway > LAN — dhcp reservations Page . . . . . . . . 51

Gateway > PORT TRIGGERS — predefined Page . . 53

Gateway > PORT TRIGGERS — custom Page . . . . . 55

Gateway > LOG Page . . . . . . . . . . . . . . . . . . . . . . . . . 56

Configuring TCP/IP . . . . . . . . . . . . . . . . . . 57

Configuring TCP/IP in Windows 95, Windows 98, or

Windows Me . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58

Configuring TCP/IP in Windows 2000 . . . . . . . . . . . . . 60

Configuring TCP/IP in Windows XP . . . . . . . . . . . . . . 64

Verifying the IP Address in Windows 95,

Windows 98, or Windows Me . . . . . . . . . . . . . . . . . . . 68

Verifying the IP Address in Windows 2000

or Windows XP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69

Setting Up the Wireless LAN . . . . . . . . . . 71

Configuring a Unique Wireless Network Name . . . . . . 72

Configuring Basic Wireless LAN Security . . . . . . . . . . 73

Configuring Wireless Clients . . . . . . . . . . . . . . . . . . . . 74

Wireless Pages in the SBG1000 Setup Program . . . . 74

Wireless > STATUS Page . . . . . . . . . . . . . . . . . . . . 75

Wireless > NETWORK Page . . . . . . . . . . . . . . . . . . 76

Wireless > SECURITY — basic Page . . . . . . . . . . . 77

Wireless > SECURITY — advanced Page . . . . . . . 78

Wireless > STATISTICS page . . . . . . . . . . . . . . . . . 79

Configuring the Print Server . . . . . . . . . . 81

Configuring the SBG1000 Print Server . . . . . . . . . . . . 81

Printer > CONFIGURATION — Microsoft smb Page 82

Printer > CONFIGURATION — Apple Page . . . . . . 83

Printer > CONFIGURATION — lpr Page . . . . . . . . . 84

Adding a Printer in Windows 98 or Windows Me . . . . 84

Adding a Printer in Windows 2000 . . . . . . . . . . . . . . . 90

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v SBG1000 Wireless Cable Modem Gateway User Guide

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Configuration: Basic Gateway TCP/IP Wireless Print Server USB

Setting Up a USB Driver . . . . . . . . . . . . . . 99

Setting Up a USB Driver in Windows 98 . . . . . . . . . . 100

Setting Up a USB Driver in Windows 2000 . . . . . . . . 104

Setting Up a USB Driver in Windows Me . . . . . . . . . . 107

Setting Up a USB Driver in Windows XP . . . . . . . . . .108

Removing the USB Driver from Windows 98 or

Windows Me . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109

Removing the USB Driver from Windows 2000 . . . . . 112

Removing the USB Driver from Windows XP . . . . . . .115

Troubleshooting . . . . . . . . . . . . . . . . . . . 121

Front-Panel Lights and Error Conditions . . . . . . . . . .121

Frequently-Asked Questions. . . . . . . . . 125

Specifications . . . . . . . . . . . . . . . . . . . . . 127

General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127

Cable Modem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128

Glossary. . . . . . . . . . . . . . . . . . . . . . . . . . 129

Software License . . . . . . . . . . . . . . . . . . 147

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vi SBG1000 Wireless Cable Modem Gateway User Guide

Overview

Overview Installation Troubleshooting Contact FAQ Specifications Glossary License

Configuration: Basic Gateway TCP/IP Wireless Print Server USB

Thank you for purchasing the Motorola® SBG1000 Wireless Cable Modem Gateway. The SBG1000 combines a SURFboard server, and an advanced firewall into one compact product. It is the perfect networking solution for the home, home office, or small business/enterprise. You can create a custom network to share a single broadband connection, files, printers, and other peripherals like scanners, with or without wires.

The SBG1000:

cable modem, IEEE 802.11b wireless access point, router with five-port 10/100Base-T switch, print

• Eliminates the need for five separate products, enabling you to maximize the potential of your existing

resources

• Offers enhanced network security for wired and wireless users

• Enables operators to add future value-added services

The features and physical appearance of your SBG1000 may differ slightly from the picture.

This product is subject to change. Not all features described in this SBG1000 Wireless Cable Modem Gateway User Guide are available on all SBG1000 models. For the most recent documentation, visit the Product

Documentation page on www.motorola.com/broadband.

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1 SBG1000 Wireless Cable Modem Gateway User Guide

Overview Installation Troubleshooting Contact FAQ Specifications Glossary License

Configuration: Basic Gateway TCP/IP Wireless Print Server USB

Powerful Features in a Single Unit

The Motorola SBG1000 Wireless Cable Modem Gateway combines high-speed Internet access, networking, and computer security for a home or small-office local area network (LAN). It provides:

• An integrated high-speed SURFboard cable modem for continuous broadband access to the Internet and

other online services, with much faster data transfer than traditional dial-up or ISDN modems.

• A router with a five-port 10/100Base-T Ethernet switch, supporting:

— Half- or full-duplex connections

— Five dual-purpose switch/uplink ports

—Auto-MDIX

• An IEEE 802.11b Wi-Fi certified wireless access point to enable laptop users to remain connected while

moving around the home or small office or to connect desktop computers without installing network wiring. Depending on distance, wireless connection speeds can match that of Ethernet at 11 Mbps.

• An HPNA connection to connect computers to the LAN over existing telephone wiring — this provides the

advantage of using your existing phone lines for network wiring with up to 10 Mbps throughput.

• A USB connection for a single PC.

• A single broadband connection for up to 253 computers to surf the web; all computers on the Ethernet,

wireless, HPNA LAN, and USB communicate as if they were connected to the same physical network.

• A built-in DHCP server to easily configure a combined wired and/or wireless Class C private LAN.

• An advanced firewall, supporting:

— stateful-inspection

— Intrusion detection

—DMZ

— Denial-of-service attack prevention

— Network Address Translation (NAT)

• Virtual private network (VPN) pass-through operation supporting IPSec, PPTP, or L2TP to securely connect

remote computers over the Internet.

• A print server to enable Windows

, Macintosh®, UNIX®, and Linux® computers to share one or more printers.

Easy Setup

It is much easier to configure a LAN using the Motorola SBG1000 Wireless Cable Modem Gateway than it is using typical networking equipment:

• The Installation Assistant application on the Motorola SBG1000 Wireless Cable Modem Gateway CD-ROM

enables easy connection to the cable network.

• For basic operation, most default settings require no modification.

• The Setup Program provides a graphical user interface (GUI) for easy configuration of necessary wireless,

Ethernet, router, DHCP, and security settings. For a list of important issues, see “Configuring the SBG1000” on page 31.

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2 SBG1000 Wireless Cable Modem Gateway User Guide

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Configuration: Basic Gateway TCP/IP Wireless Print Server USB

Sample LAN

The sample LAN shown in the figure contains the following devices, all protected by the SBG1000 firewall:

• A printer connected to the print server through the parallel connection

• A PDA connected through the wireless IEEE 802.11b connection

• One desktop Macintosh on a wireless connection

• One desktop PC on a wireless connection using a Motorola USB Adapter

• A laptop PC on a wireless connection connected using a Motorola PC Card

• One computer connected directly to Ethernet port one

• Three computers connected to Ethernet port two using a hub or switch

• Two computers connected over telephone wiring through HPNA

• One PC connected to the USB port

Sample SBG1000 hybrid network

Parallel

HPNA

SBG1000

Internet

High-speed HFC

cable network

Firewall

USB

Ethernet

IEEE 802.11b wireless

USB to Ethernet

Wireless Adapter

Hub or switch

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PCC11B

Wireless Card

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3 SBG1000 Wireless Cable Modem Gateway User Guide

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Configuration: Basic Gateway TCP/IP Wireless Print Server USB

Optional Accessories

Accessories available for the Motorola SBG1000 Wireless Cable Modem Gateway include wireless adapters and an external high-gain diversity antenna. While any WiFi compliant client products will work with the SBG1000, Motorola has optional accessories available for use with the SBG1000.

You can use the Motorola PCC11b wireless card or the USB11b wireless adapter, which comply with the IEEE 802.11b wireless standard, to connect a PC to the wireless LAN:

USB11b Wireless Adapter

PCC11Bb Wireless Card A credit-card sized adapter that connects a laptop to the wireless LAN. You can roam in, or

Connects a desktop, laptop, printer, or other peripheral device to the wireless LAN. It has a built-in antenna and a two meter (six feet) long cable that connects to the PC USB port. Its light indicates:

• Off — Not connected to a USB port or not receiving power from the PC

• Yellow — Not installed or initializing

• Green — Installed and operational

• Flashing Green — Receiving data from another wireless LAN device

• Flashing Yellow — Transmitting data to another wireless LAN device

around, the home or small office and remain connected. It fits in a standard slot on the laptop supporting 3.3 Volt PC card. The PCC11b has also has a built-in antenna.

PCMCIA Type II

Motorola USB11b Wireless Adapter (left) and PCC11b Wireless Card

For installation instructions, see the documentation provided with each product.

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4 SBG1000 Wireless Cable Modem Gateway User Guide

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Configuration: Basic Gateway TCP/IP Wireless Print Server USB

The Motorola External Diversity Antenna connects to the Motorola SBG1000 Wireless Cable Modem Gateway, providing higher gain to increase wireless LAN performance and coverage, even in obstructed locations. The External Diversity Antenna specifications are:

Frequency 2400 to 2500 MHz

Gain 5 dBi peak gain, nominal

Pattern Type Directional, vertically polarized

Connection Reverse-polarity TNC male, RG-142 cable

For information about connecting the external antenna, see “Installing the Optional External Diversity Antenna” on page 28.

Motorola External Diversity Antenna

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5 SBG1000 Wireless Cable Modem Gateway User Guide

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Configuration: Basic Gateway TCP/IP Wireless Print Server USB

Front Panel

The front panel provides indicator lights. The model number on your SBG may be different than in some illustrations and screen images.

1234

Front-panel top section lights

Key Light Flashing On

1 RX (Receive) Scanning for a receive (downstream) channel

connection

The downstream channel is connected

2 TX (Transmit) Scanning for a send (upstream) channel

connection

3 LNK (Link) Scanning for a network connection The startup process is complete and the

4 Transmitting or receiving data There is no solid on state

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6 SBG1000 Wireless Cable Modem Gateway User Guide

The upstream channel is connected

SBG1000 is online

Overview Installation Troubleshooting Contact FAQ Specifications Glossary License

Configuration: Basic Gateway TCP/IP Wireless Print Server USB

Front-panel bottom section lights

Key Light Flashing On

5 Data transfer to printer Printer is connected

6 Wireless activity Wireless feature is functioning normally

7 USB activity There is a proper USB connection

8 Activity Ethernet activity on the port

9 10 100 None Indicates the LAN connection speed:

• Amber for a 10Base-T connection

• Green for a 100Base-T connection

10 Half Full None Indicates the LAN port duplex mode

• Amber for half duplex

• Green for full duplex

11 Link 1 to 5 No flashing mode There is a proper Ethernet connection to the port

12 Data transfer over phone line using HPNA There is no solid on state

13 Power No flashing mode The SBG1000 power supply is working properly

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7 SBG1000 Wireless Cable Modem Gateway User Guide

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Configuration: Basic Gateway TCP/IP Wireless Print Server USB

Rear Panel

The rear panel provides cabling connectors, status lights, and the power receptacle:

1 3 46 85 72 2

Key Item Description

1 The printer port provides a connection for one printer.

2 The Motorola SBG1000 Wireless Cable Modem Gateway includes two antennas. The optional

Motorola External Diversity Antenna provides higher gain to increase wireless LAN performance and coverage. For information about the External Diversity Antenna, see “Optional Accessories” on page 4.

3 Use the HPNA ports to connect an HPNA LAN:

• Connect the bottom HPNA port to the telephone jack using the supplied telephone wire terminated

with RJ-11 connectors.

• You can connect a telephone to the top HPNA port.

4 Use Ethernet ports 1 to 5 to connect an Ethernet LAN cable with RJ-45 connectors. You can connect

…

5 Use the USB port for Connecting a PC to the USB Port (see page 24).

•

Ethernet-equipped computers, hubs, bridges, or switches.

If you experience a problem, you can push this recessed button to restart the SBG1000 (see

“Troubleshooting” on page 121). To reset all values to their defaults, hold down the button for more

than five seconds the appropriate communications channels.

. Resetting may take 5 to 30 minutes because the SBG1000 must find and lock on

7 The cable port provides a connection to the coaxial cable outlet.

8 The power connector provides power to the SBG1000.

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8 SBG1000 Wireless Cable Modem Gateway User Guide

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Configuration: Basic Gateway TCP/IP Wireless Print Server USB

Label on the Bottom of the Unit

To receive data service, you need to provide the MAC address marked HFC MAC ID to your cable service provider:

Wiring the SBG1000 LAN

The Motorola SBG1000 Wireless Cable Modem Gateway enables connection of a Class C network with up to 253

client computers and other IEEE 802.11b compliant devices on a combination of:

• 10/100Base-T Ethernet

• IEEE 802.11b wireless networking

• HPNA V2.0

• USB V1.1

Each computer needs appropriate network adapter hardware and driver software. The clients on the Ethernet, wireless, HPNA, or USB interfaces can share:

• Internet access with a single cable service provider account

(subject to network operator terms and conditions)

• Files, printers, storage devices, multi-user software applications, games, and video conferencing

Wireless and wired network connections use Windows networking to share files and peripheral devices such as printers, CD-ROM drives, floppy disk drives, and Iomega

Zip Drives.

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9 SBG1000 Wireless Cable Modem Gateway User Guide

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Configuration: Basic Gateway TCP/IP Wireless Print Server USB

Wired Ethernet LAN

Each computer on the Ethernet LAN requires an Ethernet network interface card (NIC) and driver software installed.

Because the Motorola SBG1000 Wireless Cable Modem Gateway Ethernet ports support auto-MDIX, you can use either straight-through or cross-over cable to connect a hub, switch, or computer. Use category 5 cabling for all Ethernet connections.

The physical wiring arrangement has no connection to the logical network allocation of IP addresses.

Sample SBG1000 Ethernet network connections

Coaxial cable

Ethernet cable

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A wired Ethernet LAN with more than five computers requires one or more hubs or switches. You can connect a hub or switch to any Ethernet port on the Motorola SBG1000 Wireless Cable Modem Gateway.

The following illustration is an example of an Ethernet LAN you can set up using the Motorola SBG1000 Wireless Cable Modem Gateway. You should cable the Ethernet LAN in an appropriate manner for the site. A complete discussion of Ethernet cabling is beyond the scope of this document.

Add additional hubs or switches

for further expansion

You can connect a hub or switch to any Ethernet port on the Motorola SBG1000 Wireless Cable Modem Gateway.

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USB Connection

You can connect a single PC running Windows®98, Windows XP™, Windows Me®, or Windows®2000 to the Motorola SBG1000 Wireless Cable Modem Gateway USB port. For cabling instructions, see “Connecting a PC to

the USB Port” on page 24.

Sample USB connection.

Caution!

Before plugging in the USB cable, be sure the Motorola SBG1000 Wireless Cable Modem Gateway CD-ROM is inserted in the PC CD-ROM drive.

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HPNA LAN

To eliminate the need to install network wiring, the Motorola SBG1000 Wireless Cable Modem Gateway provides a Home Phoneline Network Alliance (HPNA or HomePNA) connection. HPNA networks use existing telephone lines to connect the computers without interfering with telephone voice service, DSL, ISDN, modems, or fax machines. HPNA networks can extend up to 300 meters (1000 feet).

Sample HPNA network connections

Phone system

Each computer requires an HPNA adapter to connect to the HPNA network. HPNA adapters (sold elsewhere) are available for PCI or USB. After installing the HPNA adapter, you must install HPNA driver software on the computer following the instructions provided with the HPNA adapter.

HPNA 2.0 supports 10 Mbps data transfer similar to Ethernet 10Base-T.

If there is more than one telephone line, you must make all HPNA connections to the same line. You can connect a telephone to the top HPNA port on the SBG1000 (see “Front Panel” on page 6).

Existing wiring

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IEEE 802.11b Wireless LAN

Wireless communication occurs over radio waves rather than a wire. Like a cordless telephone, a wireless LAN uses radio signals instead of wires to exchange data. A wireless network eliminates the need for expensive and intrusive wiring to connect computers throughout the home or office. Mobile users can remain connected to the network even when carrying their laptop to different locations in the home or office.

Each computer on a wireless LAN requires an adapter described in “Optional Accessories” on page 4:

• For wireless laptops connections, use a Motorola PCC11b Wireless Card in the PCMCIA slot.

• For wireless desktop connections, use a Motorola USB11b Wireless Adapter to connect your PC USB port.

Sample wireless network connections

To set up the SBG1000, on a computer wired to the SBG1000 over Ethernet or USB, perform the procedures in

“Setting Up the Wireless LAN” on page 71.

To set up each wireless client (station):

1 Insert the PCC11b and USB11b Wireless Adapter CD-ROM in the CD-ROM drive on the client.

2 Install the device software from the CD.

3 Connect the Motorola PCC11b wireless card or USB11b wireless adapter following the instructions supplied

with the card or adapter.

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Security

The Motorola SBG1000 Wireless Cable Modem Gateway provides:

• A firewall to protect the SBG1000 LAN from undesired attacks over the Internet

• Security measures to prevent eavesdropping of wireless data

Network Address Translation (NAT) provides some security because the IP addresses of SBG1000 LAN computers are not visible on the Internet.

The logical network diagram does not necessarily correspond to the network cabling. A full discussion of network security is beyond the scope of this document.

SBG1000 security measures shown in a logical network diagram

Internet

SBG1000

DMZ computer

Firewall

ComputerComputer

Wired Ethernet and/or HPNA LAN

Wireless Security:

WEP shared key encryption

MAC access control list

Closed network

LaptopComputer PDA

Wireless IEEE 802.11b LAN

Firewall

The SBG1000 firewall protects the SBG1000 LAN from undesired attacks and other intrusions from the Internet. It provides an advanced integrated stateful-inspection firewall supporting intrusion detection, session tracking, and denial-of-service attack prevention. The firewall:

• Maintains state data for every TCP/IP session on the OSI network and transport layers

• Monitors all incoming and outgoing packets, applies the firewall policy to each one, and screens for improper

packets and intrusion attempts

• Provides comprehensive logging for all:

— User authentications

— Rejected internal and external connection requests

— Session creation and termination

— Outside attacks (intrusion detection)

You can configure the firewall filters to set rules for port usage and to block specific IP domains and networks. For information about choosing a default firewall policy, see “Setting the Firewall Policy” on page 36.

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DMZ

A de-militarized zone (DMZ) is one or more computers logically located outside the firewall between an SBG1000 LAN and the Internet. A DMZ prevents direct access by outside users to private data. You can use a DMZ to set up a web server without exposing confidential data on your network. A DMZ is also useful for people playing games that have a problem running a computer game’s protocol through a firewall. DMZ provides the person playing games a way to expose a single host directly to the Internet and thus overcome any firewall issues.

Wireless Security

To prevent unauthorized eavesdropping of data transmitted over the wireless LAN, you must enable wireless security. The default Open authentication setting provides no security for transmitted data.

You can encrypt data transmitted over the IEEE 802.11b wireless interface by configuring a WEP key on the Motorola SBG1000 Wireless Cable Modem Gateway and wireless LAN clients (stations).

You can also define a MAC access control list to restrict wireless LAN access to specified clients based on the client MAC address.

If you enable closed network operation, the network name (ESSID) is not transmitted in the IEEE 802.11b beacon frame. This provides additional network protection because only IEEE 802.11b stations that are configured with your network name can associate with the SBG1000. Closed network operation is not part of the IEEE 802.11b standard

For information about configuring a WEP key, see “Configuring Basic Wireless LAN Security” on page 73.

Virtual Private Networks

The SBG1000 allows multiple tunnel VPN pass-through operation to securely connect remote computers over the Internet through the SBG1000. The SBG1000:

• Is compatible with Point to Point Tunneling Protocol (PPTP) and Layer 2 Tunneling Protocol (L2TP)

• Is fully interoperable with any IPSec client or gateway and ANX certified IPSec stacks

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Print Server

You can connect a printer to the Motorola SBG1000 Wireless Cable Modem Gateway back panel using a standard

DB-25 connector. The print server:

• Enables Windows, UNIX, Linux, or Macintosh computers on the wired or wireless SBG1000 LAN to share a

printer

• Supports the SMB, LPR, AppleTalk

Printer connection

printing protocols

For more information, see “Configuring the Print Server” on page 81.

Installation

To install the Motorola SBG1000 Wireless Cable Modem Gateway hardware:

• Determine the type of connections you will make to the SBG1000 — Ethernet, HPNA, wireless, USB, and/or

printer

• Check that you have the proper cables, adapters, and adapter software to connect to your SBG1000:

— For Ethernet, you’ll need Ethernet cables and network interface cards (NICs) with accompanying

installation software.

— For HPNA, you’ll need telephone jumper cables, HPNA interface cards, and the installation software.

— For wireless connections, you’ll need wireless adapters and the installation software for the adapters.

— For USB, you’ll need a USB cable and the Motorola SBG1000 Wireless Cable Modem Gateway

CD-ROM which contains the software for USB installation.

— For the printer, you’ll need a printer cable.

Before You Begin

Before you begin the installation, check that you received the following items with the Motorola SBG1000 Wireless Cable Modem Gateway:

Item Description

Power cord Connects the SBG1000 to the AC electrical outlet

10/100Base-T Ethernet cable

USB cable Connects to the USB port

Phone wire jumper with RJ-11 connectors

Motorola SBG1000 Wireless Cable Modem Gateway CD-ROM

You will need 75-ohm coaxial cable with F-type connectors to connect the SBG1000 to the nearest cable outlet. If a TV is connected to the cable outlet, you may need a 5-900 MHz RF splitter and two additional coaxial cables to use both the TV and the SBG1000.

Connects to the Ethernet port

Connects to a telephone line used for the HPNA network

Contains this User Guide and USB drivers

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You may need:

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A wired Ethernet LAN with more than five computers

An HPNA LAN An HPNA adapter and driver software for each computer connected using

An IEEE 802.11b wireless LAN An IEEE 802.11b adapter and driver software for each computer having a

If you are installing the optional Motorola External Diversity Antenna, you may need a pair of needle nose pliers.

Coaxial cable, RF splitters, hubs, and switches are available at consumer electronic stores.

One or more Ethernet hubs or switches

HPNA

wireless connection (see “Optional Accessories” on page 4)

Precautions

Postpone SBG1000 installation until there is no risk of thunderstorm or lightning activity in the area.

To avoid damaging the SBG1000 with static electricity:

• Always first connect the coaxial cable to the grounded cable TV wall outlet.

• Before you connect or disconnect the USB or Ethernet cable from the SBG1000 or PC, always touch the

coaxial cable connector on the SBG1000 to release any static charges.

To avoid damaging the SBG1000 or computers with static electricity:

Always make the wall connection first.

Before you connect or disconnect the USB or Ethernet cables, always touch the coaxial cable connector on the SBG1000.

To avoid potential shock, always unplug the power cord from the wall outlet or other power source before disconnecting it from the SBG1000 rear panel.

To prevent overheating the SBG1000, do not block the ventilation holes on the bottom of the unit.

Do not open the unit. Refer all service to your cable service provider.

Wipe the unit with a clean, dry cloth. Never use cleaning fluid or similar chemicals. Do not spray cleaners directly on the unit or use forced air to remove dust.

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Signing Up for Service

You must sign up with a cable service provider to access the Internet and other online services.

To activate your service, call your local cable service provider.

You need to provide the MAC address printed on the bar code label marked HFC MAC ID on the Motorola SBG1000 Wireless Cable Modem Gateway rear panel. You can record it here:

00 : ______ : ______ : ______ : ______ : ______

You should ask your cable service provider the following questions:

• Do you have any special system requirements?

• When can I begin to use my SBG1000?

• Are there any files I need to download after I am connected?

• Do I need a user name or password to access the Internet or use e-mail?

Computer System Requirements

You can connect Microsoft Windows, Macintosh, UNIX, or Linux computers equipped as follows to the SBG1000 LAN:

• One of the following:

Ethernet 10Base-T or 10/100Base-T Ethernet adapter with proper NIC driver software installed

IEEE 802.11b

HPNA HPNA phone line adapter installed with proper HPNA driver software installed

Any IEEE 802.11b device

For information about the Motorola PCC11b Wireless Card ( USB11b Wireless Adapter, see “Optional Accessories”

on page 4.

PCMCIA type II 3.3 V slot) or

• PC with Pentium class or better processor

• Windows

or Linux operating system with operating system CD-ROM available

98, Windows® 98 SE, Windows Me®, Windows® 2000, Windows XPtm, Windows NT®, Macintosh,

• Minimum 16 MB RAM recommended

• 10 MB available hard disk space

You can use any web browser such as Microsoft

SBG1000 Wireless Cable Modem Gateway.

You can use the USB connection with any PC running Windows 98, Windows 2000, Windows Me, or Windows XP that has a USB interface. The USB connection requires special USB driver software that is supplied on the Motorola SBG1000 Wireless Cable Modem Gateway CD-ROM. You can upgrade the USB drivers from the Internet. For information, check our website http://www.motorola.com/broadband

Internet Explorer or Netscape Navigator® with the Motorola

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Connecting the SBG1000 to the Cable System

Allow 5 to 30 minutes the first time you turn on the SBG1000 to find and lock on the appropriate communications channels.

1 Be sure the computer is on and the SBG1000 is unplugged.

2 Connect one end of the coaxial cable to the cable outlet or splitter.

3 Connect the other end of the coaxial cable to the cable connector on the SBG1000.

Hand-tighten the connectors to avoid damaging them.

4 If you are using the optional Motorola External Diversity Antenna, install it now. Follow the instructions in

“Installing the Optional External Diversity Antenna” on page 28.

5 Insert the Motorola SBG1000 Wireless Cable Modem Gateway CD-ROM into the CD-ROM drive.

6 Plug the power cord into the power connector on the SBG1000.

7 Plug the power cord into the electrical outlet. This turns the Motorola SBG1000 Wireless Cable Modem

Gateway on. You do not need to unplug it when not in use.

8 Check that the lights on the Front Panel cycle through this sequence:

• Power icon turns on when AC power is connected to the SBG1000 and indicates that the power supply is

working properly

• RX (receive) light flashes while scanning for the receive channel and changes to solid green when the

receive channel is locked.

• TX (transmit) light flashes while scanning for the send channel and changes to solid green when the

send channel is locked.

• LNK (link) light flashes during SBG1000 registration and configuration and changes to solid green when

the cable modem wireless gateway is registered.

• Globe icon flashes when the SBG1000 is transmitting or receiving data.

Connecting the SBG1000 to the cable system

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Cabling the Ethernet or HPNA LAN

After connecting to the cable system, you can connect your wired Ethernet and/or HPNA LAN. Some samples are shown in “Wired Ethernet LAN” on page 10 and “HPNA LAN” on page 13. Detailed information about network cabling is beyond the scope of this document. You must install proper drivers for the Ethernet NIC or HPNA

adapter.

Obtaining an IP address in Windows 98, Windows 98 SE, or Windows Me

You must do the following on each Ethernet client PC running Windows 98, Windows 98 SE, or Windows Me:

1 On the Windows Desktop, click Start.

2 Select Run. The Run window is displayed.

3 Type winipcfg.exe and click OK. The IP Configuration window is displayed:

4 Click the Renew button to obtain an IP address for the PC from the DHCP server on the SBG1000.

Obtaining an IP address in Windows 2000 or Windows XP

You must do the following on each Ethernet client PC running Windows 2000 or Windows XP:

1 On the Windows Desktop, click Start.

2 Select Run. The Run window is displayed.

3 Type cmd and click OK to display a command prompt window.

4 Type ipconfig /renew and press ENTER to obtain an IP address for the PC from the DHCP server on the

SBG1000.

5 Type exit and press ENTER to return to Windows.

Obtaining an IP address on Macintosh or UNIX Systems

Follow the instructions in your user manual.

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Connecting a PC to the USB Port

You can connect a single PC running Windows 98, Windows XP, Windows Me, or Windows 2000 to the Motorola SBG1000 Wireless Cable Modem Gateway USB port.

Caution!

Before plugging in the USB cable, be sure the Motorola SBG1000 Wireless Cable Modem Gateway CD-ROM is inserted in the PC CD-ROM drive.

To connect a PC to the USB port:

1 Connect the USB cable to the USB port on the SBG1000.

2 Connect the other end to the USB port on the computer.

3 Install the USB driver following the appropriate procedure for “Setting Up a USB Driver” on page 99.

Setting Up the Wireless LAN

For information about wireless LAN setup, see “Setting Up the Wireless LAN” on page 71.

Connecting the Printer

Connect the printer to the Motorola SBG1000 Wireless Cable Modem Gateway printer port. If a cable was supplied with the printer, use that cable. Consult your printer documentation to determine cabling requirements from the SBG1000 to the printer.

After connecting the printer, power it on and follow the instructions for “Configuring the Print Server” on page 81.

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Wall Mounting the Wireless Gateway

If you mount the SBG1000 on the wall, you must:

• Locate the unit as specified by the local or national codes governing residential or business cable TV and

communications services.

• Follow all local standards for installing a network interface unit/network interface device (NIU/NID).

If possible, mount the SBG1000 to concrete, masonry, a wooden stud, or other very solid wall material. Use anchors if necessary; for example if you must mount the unit on drywall.

To mount your SBG1000 on the wall:

1 Print the Wall Mounting Template on page 27:

Click the Print icon or choose Print from the File menu to display the Print dialog box. (The following image is

from Adobe Acrobat Reader

Be sure you print the template at 100% scale. Be sure Fit to page is not checked in the Print dialog box.

Click the OK button to print the template.

running on Windows 2000; there may be slight differences in your version.)

2 Measure the printed template with a ruler to ensure that it is the correct size.

3 Use a center punch to mark the center of the holes.

4 On the wall, locate the marks for the mounting holes.

Caution!

Before drilling holes, check the structure for potential damage to water, gas, or electric lines.

5 Drill the holes to a depth of at least 3.8 cm (1

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6 If necessary, seat an anchor in each hole.

Use M5 x 38 mm (#10-16 x 1

10.5 mm to mount the SBG1000.

/2 inch) screws with a flat underside and maximum screw head diameter of

7 Using a screwdriver, turn each screw until part of it protrudes from the wall, as shown:

• There must be 4.0 mm (.16 inches) between the wall and the underside of the screw head.

• The maximum distance from the wall to the top of the screw head is 7.6 mm (.3 in).

7.6 mm (.3 inches) maximum

10.5 mm (.4 inches) maximum

4.0 mm (.16 inches)

8 Place the SBG1000 so the keyholes are above the mounting screws.

9 Slide the SBG1000 down so it stops against the top of the keyhole opening.

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Wall Mounting Template

You can print this page to use as a wall mounting template.

Be sure you print it at 100% scale. In Acrobat Reader, be sure that Fit To Page is not checked in the Print dialog box.

Measure the printed template with a ruler to ensure that it is the correct size.

17.24 cm.

6.79 in.

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Installing the Optional External Diversity Antenna

The optional Motorola External Diversity Antenna is designed to provide an indoor operating range with WEP enabled of at least:

Distance Data Transfer Rate

30 meters (100 feet) 11 Mbps

50 meters (165 feet) 5.5 Mbps

75 meters (230 feet) 2 Mbps

95 meters (300 feet) 1 Mbps

The maximum wireless operation distance depends on the type of materials through which the signal must pass and the location of the diversity antennas and clients (stations). Motorola cannot guarantee wireless operation for

all supported distances in all environments.

To install the optional Motorola External Diversity Antenna:

1 Be sure the SBG1000 is unplugged. As with all electronic equipment, avoid potential shock by always

unplugging the power cord from the wall outlet or other power source before disconnecting it from the SBG1000 rear panel.

2 Remove the antennas on the SBG1000 by unscrewing the connectors. You may need a pair of needle nose

pliers to loosen them.

Store the antennas supplied on the SBG1000 in a safe place.

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Disconnecting the antennas provided with the SBG1000

Connect the cables from the Motorola External Diversity Antenna to the connectors on the Motorola

SBG1000 Wireless Cable Modem Gateway Front Panel. Hand-tighten the connectors to avoid damaging

them. Using excessive force may damage the connectors.

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Connecting the Optional External Diversity Antenna to the SBG1000

Position or mount the External Diversity Antenna in a suitable location away from the computer and monitor.

Follow the instructions provided with the External Diversity Antenna. Do not twist the antenna cables.

To obtain optimum results, try moving the External Diversity Antennas to slightly different locations.

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Configuring the SBG1000

Configuring the SBG1000 includes:

• Starting the SBG1000 Setup Program (see page 32)

• Changing the Default Password (see page 34)

• Getting Help (see page 35)

• Setting the Firewall Policy (see page 36)

For more information about configuration, see “Configuring TCP/IP” on page 57, “Setting Up the Wireless LAN” on page 71, “Configuring the Print Server” on page 81, or “Setting Up a USB Driver” on page 99.

For normal operation, you do not need to change most default settings. The following caution statements summarize the issues you must be aware of:

Caution!

To prevent unauthorized configuration, change the default password immediately when you first configure the Motorola SBG1000 Wireless Cable Modem Gateway. See “Changing the Default

Password” on page 34

Firewalls are not foolproof. Choose the most secure firewall policy you can. See “Setting the Firewall Policy” on page 36.

For a wireless LAN only, be sure you follow the instructions in “Setting Up the Wireless LAN” on page 71.

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Starting the SBG1000 Setup Program

1 On a computer on the LAN, open a web browser.

2 In the Address or Location field, type http://192.168.100.1 and press ENTER to display the Login window:

3 In the User ID field, type the User Name; the default is “admin” (this field is case sensitive).

4 In the Password field, type the Password; the default is “motorola” (this field is case sensitive).

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5 Click OK to display the SBG1000 user configuration and status windows:

Click To Perform

Cable Configure and monitor the cable system connection.

Gateway Configure and monitor the gateway preferences (see “Configuring the Gateway” on page 45).

Wireless Configure and monitor the wireless interface (see “Setting Up the Wireless LAN” on page 71).

Firewall Configure and monitor the firewall (see “Setting the Firewall Policy” on page 36).

Printer Configure the SBG1000 print server (see “Configuring the Print Server” on page 81).

Admin Changing the Default Password (see page 34).

Help Display information about the SBG1000 (see “Getting Help” on page 35).

Info Display information about the

Reboot Restart the SBG1000. It is the same as pressing the reset button on the Rear Panel for less than five

seconds.

Router is a configuration option that may appear on your window but may not be supported.

For some settings, after you edit the field and click Apply, you are warned that you must Reboot for your change to take effect. Rebooting takes 10 to 15 seconds. After rebooting, you must log-in again.

SBG1000 Setup Program.

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Changing the Default Password

Caution!

To prevent unauthorized configuration, change the default password immediately when you first configure the Motorola SBG1000 Wireless Cable Modem Gateway.

To change the default password:

1 On the SBG1000 Setup Program screen, click Admin to display the ADMIN — basic page:

2 Type the old password in the Old Password field; the default password is “motorola” (this field is case

sensitive).

3 Type the new password in the New Password field.

4 Type the new password again in the Verify Password field.

5 Click Apply to apply your changes.

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Getting Help

To get help on any underlined item or field, click the text. For example, if you click a field or the help button on the ADMIN — basic page, the following help is displayed:

This button also displays

help for the window.

You can scroll to browse the help or click another item to display help for that item.

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Setting the Firewall Policy

Caution!

Firewalls are not foolproof. Choose the most secure firewall policy you can. To enable easy network

setup, the default firewall policy is Low, which provides minimum security.

To select a predefined policy for all packets processed by the firewall:

1 On the SBG1000 Setup Program left panel, click Firewall.

2 Click POLICY.

3 Click basic to display the options for firewall policy:

4 Select one of the following. Unless you have the necessary expertise and need to setup a custom firewall,

use High, Medium, or Low:

High Safest configuration, highest security. We recommend this setting.

Medium Common configuration, modest risk.

Low Minimum security, higher risk.

Custom You can create a custom firewall policy on the Firewall > POLICY — advanced Page (see page 39). Do

not create a custom policy unless you have the necessary expertise and the need to do so.

None This setting disables the firewall. This is the default action. You may consider using one of the SBG1000

pre-defined firewall policies to enhance your network security.

5 Click Apply to apply your changes.

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Firewall Pages in the SBG1000 Setup Program

Use the following pages to configure the firewall:

• Firewall > POLICY — basic Page (see page 38)

• Firewall > POLICY — advanced Page (see page 39)

• Firewall > ALERT — basic Page (see page 41)

• Firewall > ALERT — email Page (see page 42)

• Firewall > LOGS Page (see page 43)

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Firewall > POLICY — basic Page

Use this page to select a predefined firewall policy for all packets processed by the SBG1000 firewall, as described in “Setting the Firewall Policy” on page 36. Advanced users only can create a custom policy on the

Firewall > POLICY — advanced Page (see page 39). The FIREWALL POLICY setting None disables the firewall.

This is the default setting. You may consider using one of the SBG1000 pre-defined firewall policies to enhance your network security.

You can click on the advanced tab to view the firewall rules that are applied for each firewall setting; high, medium, and low.

The predefined policies provide outbound Internet access for computers on the SBG1000 LAN.

The SBG1000 firewall uses stateful inspection to allow inbound responses when there already is an outbound session running corresponding to the data flow. For example, if you use a web browser, outbound HTTP connections are permitted on port 80. Inbound responses from the Internet are allowed because an outbound session is established. When required, the SBG1000 firewall can be configured to allow inbound packets without first establishing an outbound session

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Firewall > POLICY — advanced Page

Do not create a custom policy unless you have the necessary expertise and the need to do so. Instead, select one of the default policies as described in “Setting the Firewall Policy” on page 36.

To create a custom firewall policy, first select Custom and click Apply on the Firewall > POLICY — basic Page (see page 38). Then use this page to configure a custom firewall policy:

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Firewall > POLICY — advanced page fields

Field Description

NEW FILTER ENTRY Section of the advanced policy window where you can construct a custom firewall

Port ID The name of the protocol being filtered.

Enable Check this box to enable firewall policy filtering for the port.

Allowed Protocol The allowed protocols.

Port Range (From:To) Sets the from and to port range, which must contain all ports required by the protocol.

Protocol Number The protocol number associated with the IP packets to allow in the firewall policy.

Allow Inbound Filters inbound data from the Internet on the specified ports.

Allow Outbound Filters outbound data to the Internet on the specified ports. Stateful inspection ensures

appropriate responses for outbound sessions.

Add Click to add the new filter. It is displayed on the FIREWALL POLICY table.

FIREWALL POLICY Table Lists the firewall policys.

Enable Check this box to enable firewall policy filtering for the port.

Delete Select the Delete box to delete the filter.

Apply Click to apply your changes.

Add Click to add the new filter. It is displayed on the FIREWALL POLICY table.

FIREWALL POLICY TEMPLATE

Apply Policy Template Click to apply the policy template change.

Applies a default policy template — High, Medium, or Low — and cancels any defined customizations.

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Firewall > ALERT — basic Page

Use this page to set the alert mechanism for firewall intrusion detection events.

Firewall > ALERT — basic page fields

Field or Button Description

Intrusion Detection Check Email to be alerted through SMTP e-mail. An SMTP server that does not require any

authentication such as a user name or password must be present to receive the e-mail.

Apply Click to apply your changes.

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Firewall > ALERT — email Page

Use this page to configure the e-mail alert parameters:

Firewall > ALERT — email page fields

Field or Button Description

E-mail Server IP Address Sets the e-mail server IP address, in dotted-decimal format.

E-mail Server Port Sets the e-mail server port number.

E-mail Sender Sets the sender e-mail address.

E-mail Recipient List Sets the list of e-mail addresses that receive alerts from the

Apply Click to apply your changes.

SBG1000 firewall.

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Firewall > LOGS Page

Use this page to set which firewall events are logged.

Firewall > LOGS page fields

Field or Button Description

Enable Session Log Check this box to log session events.

Enable Blocking Log Check this box to log blocking events.

Enable Intrusion Log Check this box to log intrusions.

Apply Click to apply your changes.

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Configuring the Gateway

This section describes the Gateway configuration pages in the SBG1000 Setup Program:

• Gateway > STATUS Page (see page 46)

• Gateway > WAN Page (see page 47)

• Gateway > LAN — nat config Page (see page 49)

• Gateway > LAN — dhcp server config Page (see page 50)

• Gateway > LAN — dhcp reservations Page (see page 51)

• Gateway > PORT TRIGGERS — predefined Page (see page 53)

• Gateway > PORT TRIGGERS — custom Page (see page 55)

• Gateway > LOG Page (see page 56)

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Gateway > STATUS Page

This page displays the gateway status information:

These fields display settings that are set on the other Gateway pages. For field descriptions, see the following subsections that describe the fields on each tab.

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Gateway > WAN Page

Use this page to configure the external (public) wide area network (WAN) interface:

Gateway > WAN page fields

Field Description

Host Name If the cable service provider requires a hostname to access to their network, type the hostname

they provided in this field. The default is None.

Enable DHCP Client Enabling the DHCP client causes the wireless gateway to automatically obtain the public IP

address, subnet mask, domain name, and DNS server(s). Most commonly, the DHCP client is

enabled if the cable service provider automatically assigns a public IP address from their DHCP server. Enable DHCP Client is on by default.

Disable DHCP Client If the cable service provider does not automatically assign a public IP address using DHCP,

they must provide a static IP address. Select Disable DHCP Client. When you disable the DHCP client, you must type the static IP address, subnet mask, DNS server(s), and domain name (if necessary) in the fields provided. Disable DHCP Client is off by default.

Static IP Address If Disable DHCP Client is on, type the static IP address provided by the cable service provider,

in dotted-decimal format. The default is None.

Static IP Subnet Mask If Disable DHCP Client is on, type the subnet mask associated with the static IP address, in

dotted-decimal format. The default is None.

WAN Default Gateway When using a statically assigned IP address from your ISP, enter the default gateway the SBG

should be using to communicate with on the WAN.

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Gateway > WAN page fields (continued)

Field Description

DNS IP Address 1 DNS IP Address 2 DNS IP Address 3

TCP Session Wait Timeout

UDP Session Wait Timeout

ICMP Session Wait Timeout

Apply Click to apply your changes.

The cable service provider DNS server provides name-to-IP address resolution. If the cable service provider does not automatically assign DNS addresses from their DHCP server, they must provide at least one DNS server IP address to enter in these fields, in dotted-decimal format. The default is None.

Sets the maximum time in minutes to wait before assuming a TCP session has timed out. The default is 5 minutes.

Sets the maximum time in minutes to wait before assuming a UDP session has timed out. The default is 5 minutes.

Sets the maximum time in minutes to wait before assuming an ICMP session has timed out. The default is 5 minutes.

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Gateway > LAN — nat config Page

Use this page to configure NAT:

Gateway > LAN — nat config page fields

Field or Button Description

LAN

Enable NAT If enabled, the single HFC IP Address (public IP address) assigned by the cable service

provider is mapped to many private IP addresses on the

Apply Click to apply your changes. You must reboot the SBG1000.

NEW NAT PASSTHROUGH

MAC Address Sets the MAC address of the passthrough client. The format is 16 hexadecimal numerals.

Bypass Firewall (True DMZ)

Add Click to add the IP address to the reserved IP address table.

CURRENT NAT PASSTHROUGH

Delete Click to delete the MAC address from the NAT passthrough list.

NAT Passthrough is used to identify which CPEs are passthrough devices, not subject to network address translation. Up to 32 NAT passthrough CPEs can be entered using the CPE MAC address. When configuring a CPE as a NAT passthrough device, you may also identify whether the CPE should be treated as a de-militarized zone (DMZ) host. A DMZ host is a CPE device that is completely exposed to the Internet. Any CPE device configured as a DMZ is open to Internet hackers and should be used with extreme caution.

Check the box to set the MAC address as a de-militarized zone (DMZ) client. A DMZ is a computer on the LAN that can be accessed from the public Internet.

Displays the NAT passthrough list.

SBG1000 LAN.

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Gateway > LAN — dhcp server config Page

Experienced network administrators only can use this page to perform advanced DHCP server configuration:

CAUTION!

Do not modify these settings unless you are an experienced network administrator with strong knowledge of IP addressing, subnetting, and DHCP.

Gateway > LAN — advanced page fields

Field Description

LAN IP Address The SBG1000 LAN IP address, in dotted-decimal format. The default is 192.168.0.1.

LAN IP Subnet Mask The subnet mask, in dotted-decimal format. The default is 255.255.255.0.

Starting IP Address Sets the starting IP address assigned by the

dotted-decimal format. The default is 192.168.0.2.

# of DHCP Users Sets the number of clients for the

There are 253 possible client addresses. The default is 253.

DHCP Server Lease Time

Domain Name Sets the domain name for the SBG1000 LAN. The default is None.

Time To Live Sets the TTL (hop limit) for outbound packets. The default is 64.

Interface Maximum Transmission Unit

Sets the time in seconds that the default is 60 seconds.

Sets the SBG1000 LAN MTU, in bytes. The minimum is 68 bytes. The default is 1500 bytes.

SBG1000 DHCP server to assign a private IP address.

SBG1000 DHCP server leases an IP address to a client. The

SBG1000 DHCP server to clients, in

Apply Click to apply your changes. You must reboot the

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Gateway > LAN — dhcp reservations Page

Use this page to configure DHCP reservations:

Gateway > LAN — dhcp reservations page fields

Field Description

GAMING DMZ

Enable Gaming DMZ Checking this box designates the selected host as the default Gaming DMZ host.

DMZ Host The Gaming DMZ host is a CPE with a private reserved IP address designated to be the

default DMZ host. Only one Gaming DMZ host can be active at any one time.

The CPE configured to be in the Gaming DMZ is not protected by the firewall and is open to communication from any computer on the Internet. Thus, carful consideration should be given before configuring your CPE to be in the DMZ. This feature is useful if you are having difficulties running certain applications - typecally gaming applications.

The benefit of using a Gaming DMZ host as opposed to a NAT Passthrough host is that a Gaming DMZ host does not require a public IP address as would be required by a NAT Passthrough host. If the application requires a public IP address then the host should be configured as a NAT Passthrough.

RESERVE NEW IP ADDRESS

MAC Address Type the MAC address of the DHCP client for which a reserved IP address is required. The

IP Address Sets the host portion of the reserved IP address for the LAN client having the specified MAC

You can reserve up to 32 IP addresses assigned by the SBG1000 DHCP server for specific LAN clients. For example, you can reserve an IP address for a private FTP server to ensure that it always receives the same private IP address.

format is 16 hexadecimal numerals.

address. When the LAN client requests an IP address, the SBG1000 DHCP server assigns the client this IP address.

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Gateway > LAN — dhcp reservations page fields (continued)

Field Description

Host Name If your ISP requires a hostname to access their network, enter the hostname provided to you

in the Host Name field.

Add Click Add to reserve a new IP address.

CURRENTLY RESERVED IP ADDRESSES

MAC Address Displays the reserved MAC addresses.

IP Address Displays the reserved IP addresses.

Host Name Displays the host name.

Delete Click this box to remove the reserved IP address for the client.

Delete Click this button to remove the reserved IP addresses for clients designated by the Delete

Displays all DHCP clients that have specific IP addresses reserved for their use by MAC and IP address.

box.

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Gateway > PORT TRIGGERS — predefined Page

When running an application on your PC that accesses the internet, the application typically initiates communications with a computer on the internet. With certain applications, primarily gaming applications, the computer on the internet also initiates communications with the application on your PC. Normally, NAT does not allow this incoming communication. Port triggering is a mechanism that allows these incoming connections to occur.

The SBG1000 is preconfigured with port triggering for common applications. You can also configure additional port triggers if needed. To do so requires a technical understanding of how the application works. To configure port triggers for an application you need to know the transport protocol (TCP or UDP) and the application port number (which depends on the application you are using). You can use the default values for the remaining parameters.

If an application requires port triggering, only one PC attached to the SBG1000 can be using that application at any given time.

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Use this page to view predefined Port Triggers:

Gateway > PORT TRIGGERS — predefined page fields

Field Description

Name Displays the unique name for the Port Triggers. This is typically the protocol name.

Enable Select the Enable check box to activate the Port Triggers for the predefined application.

Protocol Displays the transport protocol used by the Port Trigger. The transport protocol can be TCP or UDP.

Port Range Displays the port range (From/To) used by the Port Trigger.

Session Chaining

Session Interval Displays the session interval set for the Port Trigger.

Address Replace

Multi Host Displays the multi host selection for the Port Trigger.

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Displays the session chaining selection for the Port Trigger. The options are Disable, TCP, or TCP/UDP.

Displays the address replacement method appropriate to the Port Trigger.

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Gateway > PORT TRIGGERS — custom Page

Use this page to create a custom Port Trigger:

Gateway > PORT TRIGGERS — custom page fields

Field Description

Name Enter the unique name for the Port Triggers. This is typically the protocol.

Enable Select the checkbox to enable the custom Port Triggers you are creating.

Protocol Enter the transport protocol used by the Port Triggers. The transport protocol can be TCP or UDP.

Port Range (From:To)

Session Chaining

Session Interval Enter the session interval appropriate for the custom application you are configuring. If the Port

Address Replace

Multi Host Enter multiple host support if it is appropriate for the custom application your are configuring.

Port Triggers Tab le

Priority Port Select the port to have a priority status.

Enter the port range used by the Port Triggers. The first field is the start of the range the second field is the end of the range.

Enter session chaining if it is appropriate for the custom application you are configuring. Certain applications may open up one or more ports in different port ranges to operate properly. The selections are Disable, TCP, or TCP/UDP.

Triggers detects traffic on the port range within the session interval, it is considered to be traffic related to the initial session. If the Port Triggers detects traffic on the port range after the session interval expires, it is considered to be a new, and unique session.

Enter the address replacement method appropriate to the custom application you are configuring.

Displays a list of all Port Triggers you have defined and their configuration parameters.

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Gateway > LOG Page

Use this page to view detailed information about the gateway:

Gateway > LOG page fields

Field Description

Time The data and time in the format yyyy-mm-dd hh:mm:ss (hours hh are 00 to 23).

Priority Indicates the importance of the message.

Code Code associated with this message.

Message Describes the event.

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Configuring TCP/IP

You must be sure all client computers are configured for TCP/IP (a protocol for communication between computers). Perform one of:

• “Configuring TCP/IP in Windows 95, Windows 98, or Windows Me” on page 58

• “Configuring TCP/IP in Windows 2000” on page 60

• “Configuring TCP/IP in Windows XP” on page 64

• Follow the instructions in your Macintosh or UNIX user manual

After configuring TCP/IP, perform one of the following to verify the IP address:

• “Verifying the IP Address in Windows 95, Windows 98, or Windows Me” on page 68

• “Verifying the IP Address in Windows 2000 or Windows XP” on page 69

• Follow the instructions in your Macintosh or UNIX user manual

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Configuring TCP/IP in Windows 95, Windows 98, or Windows Me

1 On the Windows Desktop, click Start.

2 Select Settings and then Control Panel from the pop-up menus to display the Control Panel window.

3 Double-click the Network icon to display the Network window:

Although your SBG model number may be different than in the images in this guide, the procedure is the same.

4 Select the Configuration tab.

5 Verify that TCP/IP is installed for the adapter used to connect to the SBG1000. If TCP/IP is installed, skip to

step 10. If TCP/IP is not installed for the adapter, continue with step 6.

6 Select the adapter to use for the SBG1000 connection and click Add. The Select Network Component Type

window is displayed:

7 Click Protocol and click the Add button.

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8 Click Microsoft in the Manufacturers section and click TCP/IP in the Network Protocol section of Select

Network Protocol window:

9 Click OK.

10 Click TCP/IP on the Network window. If there is more than one TCP/IP entry, choose the one for the Ethernet

card or USB port connected to the SBG1000.

11 Click Properties. The TCP/IP Properties window is displayed:

12 Click the IP Address tab.

13 Click Obtain an IP address automatically.

14 Click OK to accept the TCP/IP settings.

15 Click OK to close the Network window.

16 Click OK when prompted to restart the computer and click OK again.

When you complete TCP/IP configuration, go to “Verifying the IP Address in Windows 95, Windows 98, or

Windows Me” on page 68.

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Configuring TCP/IP in Windows 2000

1 On the Windows Desktop, click Start.

2 Select Settings and then Control Panel from the pop-up menus to display the Control Panel window:

3 Double-click the Network and Dial-up Connections icon to display the Network and Dial-up Connections

window:

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4 Click Local Area Connection number. The value of number varies from system to system. The Local Area

Connection number Status window is displayed:

5 Click Properties. Information similar to the following window is displayed:

6 If Internet Protocol (TCP/IP) is in the list of components, TCP/IP is installed. You can skip to step 10.

If Internet Protocol (TCP/IP) is not in the list, click Install. The Select Network Component Type window is displayed:

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7 Click Protocol on the Select Network Component Type window and click Add. The Select Network Protocol

window is displayed:

8 Click Internet Protocol (TCP/IP).

9 Click OK. The Local Area Connection number Properties window is re-displayed.

10 Be sure the box next to Internet Protocol (TCP/IP) is checked.

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11 Click Properties. The Internet Protocol (TCP/IP) Properties window is displayed:

12 Be sure Obtain IP address automatically and Obtain DNS server address automatically are selected.

13 Click OK to accept the TCP/IP settings.

14 Click OK to close the Local Area Connection number Properties window.

15 Click OK when prompted to restart the computer and click OK again.

When you complete the TCP/IP configuration, go to “Verifying the IP Address in Windows 2000 or Windows XP” on page 69.

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Configuring TCP/IP in Windows XP

1 On the Windows desktop, click Start to display the Start window:

2 Click Control Panel to display the Control Panel window. The display varies, depending on the Windows XP

view options. If the display is a Category view as shown below, continue with step 3. Otherwise, skip to step .

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3 Click Network and Internet Connections to display the Network and Internet Connections window:

4 Click Network Connections to display the LAN or High-speed Internet connections. Skip to step 6.

If a classic view similar to below is displayed: :

5 Click Network Connections to display the LAN or High-speed Internet connections.

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6 Right-click on the network connection. If more than one connection is displayed, be sure to select the one for

your network interface:

7 Select Properties from the pop-up menu to display the Local Area Connection Properties window:

8 On the Local Area Connection Properties window, be sure Internet Protocol (TCP/IP) is checked. If it is not

selected, check it.

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9 Select Internet Protocol (TCP/IP) and click Properties to display the Internet Protocol (TCP/IP) Properties

window:

10 Verify that the settings are correct, as shown above.

11 Click OK to close the TCP/IP Properties window.

12 Click OK to close the Local Area Connection Properties window.

When you complete the TCP/IP configuration, go to “Verifying the IP Address in Windows 2000 or Windows XP” on page 69.

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Verifying the IP Address in Windows 95, Windows 98, or Windows Me

To check the IP address:

1 On the Windows Desktop, click Start.

2 Select Run. The Run window is displayed.

3 Type winipcfg.exe and click OK. The IP Configuration window is displayed. The Ethernet Adpater

Information field will vary depending on the system, as shown in the following examples:

The values for Adapter Address, IP Address, Subnet Mask, and Default Gateway on the PC will be different than in the image.

In Windows 98, if “Autoconfiguration” is displayed before the IP Address as in the following image, call your service provider.

4 Select the adapter name — the Ethernet card or USB device.

5 Click Renew.

6 Click OK after the system displays an IP address.

If after performing this procedure the computer cannot access the Internet, call your cable service provider for help.

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Verifying the IP Address in Windows 2000 or Windows XP

To check the IP address:

1 On the Windows Desktop, click Start.

2 Select Run. The Run window is displayed.

3 Type cmd and click OK to display a command prompt window.

4 Type ipconfig and press ENTER to display the IP configuration. A display similar to the following indicates a

normal configuration:

If an Autoconfiguration IP Address is displayed as in the following window, there is an incorrect connection between the PC and the SBG1000 or there are cable network problems. Check the cable connections and determine if you can view cable-TV channels on your television:

After verifying the cable connections and proper cable-TV operation, renew the IP address.

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To renew the IP address:

1 Type ipconfig /renew and press ENTER. If a valid IP address is displayed as shown, Internet access should

be available.

2 Type exit and press ENTER to return to Windows.

If after performing this procedure the computer cannot access the Internet, call your cable service provider for help.

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Setting Up the Wireless LAN

You can use the Motorola SBG1000 Wireless Cable Modem Gateway as an access point for an IEEE 802.11b wireless LAN without changing its default settings. This section describes:

• Configuring a Unique Wireless Network Name (see page 72)

• Configuring Basic Wireless LAN Security (see page 73)

• Configuring Wireless Clients (see page 74)

• Wireless Pages in the SBG1000 Setup Program (see page 74)

Caution!

The default Wired Equivalent Privacy (WEP) Authentication setting Disable WEP provides no security for wireless data. After the wireless LAN is operational, be sure to configure WEP as

described in “Configuring Basic Wireless LAN Security” on page 73.

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Configuring a Unique Wireless Network Name

All clients (stations) on the wireless LAN must have the same network name (ESSID) as the access point on the SBG1000. You must configure the same ESSID on all IEEE 802.11b LAN clients.

To configure the ESSID:

1 Start the SBG1000 Setup Program as described in “Starting the SBG1000 Setup Program” on page 32.

2 On the left frame, click Wireless.

3 Click the NETWORK tab to display:

4 In the ESSID field, type a name. It can be any alphanumeric, case-sensitive string up to 32 characters. The

default is “Motorola.” Do not use the default ESSID.

5 Click Save Changes to save your changes.

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Configuring Basic Wireless LAN Security

Caution!

The default settings provide no security for wireless data. After the wireless LAN is operational, be sure to enable Shared Key Authentication and Wired Equivalent Privacy (WEP) encryption. You must configure the same WEP key on the SBG1000 access point and all wireless clients (stations).

To enable WEP and set the key on the SBG1000:

1 On the SBG1000 Setup Program left frame, click Wireless.

2 Click the SECURITY tab to display the Wireless > SECURITY — basic screen:

3 Set the following:

Authentication Sets whether shared key authentication is enabled to provide data privacy on the wireless LAN:

• Open System — Any wireless LAN client can transmit data to any other client without

authentication. Open authentication provides no security for transmitted data.

• Shared Key — All data transmitted over the wireless LAN is encrypted. The SBG1000

authenticates and transfers data to and from all clients having shared key authentication enabled and an identical WEP key.

For optimal security, we recommend changing the WEP keys frequently. The default is Open System.

Encryption Use a WEP key length that is compatible with your wireless client adapters. Choose one of:

• Enable 64-Bit — Use only if you have wireless clients that do not support 128-bit encryption

• Enable 128-Bit — The recommended setting for stronger encryption; supported by the Motorola

PCC11b wireless card, USB11b wireless adapter, and most current wireless adapters

• Disable WEP — Recommended during network setup only

Key 1 to Key 4 Sets the active WEP key. You can enter up to four 64-bit or 128-bit WEP keys containing the

non-case-sensitive hexadecimal characters 0 to 9 and A to F. Only one key can be active:

• For 64-bit encryption, the key must be 10 characters long.

• For 128-bit encryption, the key must be 26 characters long.

4 If necessary, click Reset Wireless Defaults to reset the wireless defaults.

5 Click Save Changes to save your changes.

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Configuring Wireless Clients

For each wireless client computer (station), install the wireless client card or adapter — such as a Motorola PCC11b wireless card or Motorola USB11b wireless adapter — following the instructions supplied with the card or adapter.

Configure the card or adapter to obtain an IP address automatically. The Motorola PCC11b wireless card and Motorola USB11b wireless adapter are supplied with a client configuration program called Wireless Client Manger, which is installed in the Windows Startup group.

If Wireless Client Manager is running, the icon is displayed on the Windows task bar. Double-click the icon to launch the utility.

To distinguish it from other nearby IEEE 802.11b wireless LANs, each wireless LAN is identified by a unique network name (also known as a network identifier or ESSID). When prompted for the network identifier, network name, or ESSID, type the name set in the ESSID field on the Wireless > NETWORK window in the SBG1000 Setup Program. For more information, see “Configuring a Unique Wireless Network Name” on page 72.

After you specify the network name, the wireless card or adapter automatically scans for an IEEE 802.11b access

point such as the SBG1000 and the proper channel and data rate.

If shared key authentication is enabled and a WEP key is set on the SBG1000 as described in “Configuring Basic

Wireless LAN Security” on page 73, you must enter the same WEP key on the wireless client. The SBG1000

cannot authenticate a client if:

• Shared key authentication is enabled on the SBG1000 but not on the client

• The client WEP key does not match the SBG1000 WEP key

Caution!

If shared key authentication is not enabled and no WEP key is set, there is no security for wireless data. You must configure the same WEP key on the SBG1000 and all wireless clients.

After you correctly set the network name and WEP key on the client computer, you should be able to use it to surf the Internet.

Wireless Pages in the SBG1000 Setup Program

Use the Wireless pages to control and monitor the wireless interface:

• Wireless > STATUS Page (see page 75)

• Wireless > NETWORK Page (see page 76)

• Wireless > SECURITY — basic Page (see page 77)

• Wireless > SECURITY — advanced Page (see page 78)

• Wireless > STATISTICS page (see page 79)

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Wireless > STATUS Page

Use this page to view the wireless interface status.

Wireless > STATUS Page Fields

Regulatory Domain

ESSID (Network Name)

Channel Displays the radio channel for the access point. If you encounter interference, you can set a different

RTS Threshold Displays the RTS Threshold set on the Wireless > NETWORK Page.

Frag Threshold Displays the Fragmentation Threshold set on the Wireless > NETWORK Page.

MAC Address Displays the

WEP Enabled Displays the type of Wired Equivalent Privacy (WEP) that is enabled. For more information, see

MAC Access Control

MAC Access Control List

Indicates the country the SBG1000 is manufactured for. The list of channels depends on the country’s standards for operation of IEEE 802.11b devices. Depending on the domain set at the factory, you

may see FCC USA, Europe, Spain, France, Japan, or some other country name in this field.

Displays the network name set on Wireless > Network page. For more information, see “Configuring a

Unique Wireless Network Name” on page 72.

channel on the Wireless > NETWORK Page (see page 76).

SBG1000 MAC address.

“Configuring Basic Wireless LAN Security” on page 73.

Displays the state of MAC access control setting. It is set on the Wireless > SECURITY — advanced

Page (see page 78).

• Allow Listed — Only IEEE 802.11b stations in the MAC access control list can access the wireless

LAN.

• Allow Any Station Access — Any 802.11b station can access the wireless LAN.

Displays the MAC addresses of wireless clients having access. The list is set on the

Wireless > SECURITY — advanced Page.

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Wireless > NETWORK Page

Use this page to configure wireless LAN settings.

You can use the Motorola SBG1000 Wireless Cable Modem Gateway to operate an IEEE 802.11b wireless LAN without changing its default settings.

Wireless > NETWORK page fields

Field Description

Enable Wireless Interface

ESSID Sets a unique identifier to associate wireless clients with the SBG1000 access point. This

Channel Sets the wireless radio channel. You can change the channel if you encounter interference on

Basic Rates Sets the wireless data transmission rates that all wireless LAN clients must be able to receive:

Home

Check this box to enable the wireless interface.

distinguishes between multiple wireless LANs in the same area. All clients on wireless LAN must have the same Network Name as the access point. It can be any alphanumeric, case-sensitive string up to 32 characters. The default is “Motorola.” We strongly recommend

not using the default.

the default channel. The default is 1 (one), except in countries where the first channel permitted for IEEE 802.11b wireless operation is not one.

• 1, 2 Mbps. The

LAN has only legacy IEEE 802.11b clients.

• 1, 2, 5.5, and 11 Mbps. The

obstacles or interference, it automatically steps down to the highest rate that allows transmission. Use this setting if the wireless LAN has fully-compliant IEEE 802.11b clients.

The default is 1, 2, 5.5, 11 Mbps.

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SBG1000 attempts to transmit at 2 Mbps. Use this setting if the wireless

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Wireless > NETWORK page fields (continued)

Field Description

Transmit Power Sets the transmit power on the SBG1000 wireless access point — 1, 2, 5, 10, 25, 50, or 100

mW. The default is 32 mW. Transmit power control is an optional IEEE 802.11b feature.

RTS Threshold The Request To Send Threshold sets the packet size at which the access point issues an RTS

before sending the packet. A low RTS can help when many clients are associated with the

SBG1000 or when the clients are far apart and can detect the SBG1000 but not each other.

The value can be 0 to 2347 bytes. The default is 2347.

Fragmentation Threshold

Enable Short Preamble Short preamble can improve throughput when the

Sets the size at which packets are fragmented (sent as several packets instead of as one packet). A low Fragmentation Threshold can help when communication is poor or when there is a significant interference.

The default is 2346. The value can be 256 to 2346 bytes.

SBG1000 access point and associated

clients operate at 2, 5.5, or 11 Mbps. If you enable short preamble, be sure all wireless clients also support short preamble. Short preamble is an optional IEEE 802.11b feature that is useful if maximum throughput is important and interoperability with legacy IEEE 802.11b equipment is not required. The default is Disabled.

Wireless > SECURITY — basic Page

Use this page to configure basic Wired Equivalent Privacy (WEP) settings.

Caution!

The default Authentication setting of Disable WEP provides no security for transmitted data.

For information about using this page, see “Configuring Basic Wireless LAN Security” on page 73.

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Wireless > SECURITY — advanced Page

Use this page to configure advanced wireless security settings.

Wireless > Security — ADVANCED page fields

Field or Button Description

Closed Network If you enable closed network operation, only wireless clients configured with the Network

Name can associate with the enhancement to IEEE 802.11b. The default is Disabled.

MAC ACCESS CONTROL LIST

Allow Any Station Access

Allow Only Listed Stations Access

Apply Click to apply your changes.

Listed Stations Displays stations that have restricted wireless access by their MAC addresses.

Delete Click to select a station to be removed from the control list.

New Station Enter the MAC address of a station that you want to add to the list of allowed stations.

Add Station Click to add the new station.

The MAC access control list restricts wireless LAN access to identified 802.11b station MAC addresses. Up to thirty two 802.11b station MAC addresses can be entered. Be sure you enter the MAC address in the following fomat: xx:xx:xx:xx:xx:xx.

Any 802.11b station can access the wireless network.

Only 802.11b stations in the MAC access control list can access the wireless network.

SBG1000. Closed network operation is a SBG1000

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Wireless > STATISTICS page

Use this page to display wireless statistics.

Wireless > STATISTICS page fields

Field or Button Description

Tra nsm itt ed Fragment Count

Multicast Tra nsm itt ed Fragment Count

Failed Count The number of MSDUs not transmitted successfully because the number of transmit attempts

Retry Count The number of successfully transmitted MSDUs after one or more retransmissions.

Multiple Retry Count The number of successfully transmitted MSDUs after more than one retransmission.

Frame Duplicate Count

Request To Send Success Count

Request To Send Failure Count

The number of acknowledged MAC protocol data units (MPDUs) with an address in the address 1 field or an MPDU with a multicast address in the address 1 field of type data or management.

The number of transmitted fragments when the multicast bit is set in the destination MAC address of a successfully transmitted MAC service data unit (MSDU). When operating as a STA in an ESS, where these frames are directed to the AP, this implies having received an acknowledgment to all associated MPDUs.

exceeded the IEEE 802.11b short or long retry limit.

The number of frames received where the Sequence Control field indicated the frame was a duplicate.

The number of CTS messages received in response to RTS messages.

The number of CTS messages not received in response to RTS messages.

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Wireless > STATISTICS page fields (continued)

Field or Button Description

Acknowledge Failed Count

Received Fragment Count

Multicast Received Fragment Count

Frame Check Sequence Error Count

Transmitted Frame Count

WEP Undecryptable Count

Refresh Click to collect new data.

The number of acknowledgment messages not received when expected from a data message transmission.

The number of successfully received MPDUs of type Data or Management.

The number of MSDUs received when the multicast bit was set in the destination MAC address.

The number of FCS errors detected in a received MPDU.

The number of successfully transmitted MSDUs.

This number of frames received with the WEP subfield of the Frame Control field set to one and the WEP On key value mapped to the client MAC address. This indicates that the frame should not have been encrypted or that frame was discarded due to the receiving client not having WEP enabled.

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Configuring the Print Server

The SBG1000 print server supports a printer connected to its printer port using Microsoft, UNIX (Linux), or Apple printing. Configuring printing consists of:

• Configuring the SBG1000 Print Server

• Connecting the printer to the SBG1000 as shown in “Installation” on page 19

• Adding a printer to each PC following one of:

— “Adding a Printer in Windows 98 or Windows Me” on page 84

— “Adding a Printer in Windows 2000” on page 90

Configuring the SBG1000 Print Server

1 Start the SBG1000 Setup Program as described in “Starting the SBG1000 Setup Program” on page 32.

2 On the left frame, click Printer to display the Printer CONFIGURATION > basic page:

3 (Optional) For a printer that supports bi-directional communication, you can enable Extended Capabilities

Port (ECP) Mode, which can provide a performance benefit over a standard port.

4 Use the following pages to configure the print server for the necessary platform(s):

Windows Printer > CONFIGURATION — Microsoft smb Page (see page 82)

Macintosh Printer > CONFIGURATION — Apple Page (see page 83)

UNIX (Linux) Printer > CONFIGURATION — lpr Page (see page 84)

5 Power off the SBG1000.

6 Connect the printer to the printer port on the SBG1000 Rear Panel as shown in “Installation” on page 19.

7 Power on the printer.

8 Power on the SBG1000. If printer configuration was successful, the printer icon displays on the SBG1000

front panel.

If the printer icon is not displayed, check the printer cable connection and power the printer and the SBG1000 off and on again. Verify that Enable printer is checked on the Printer CONFIGURATON > basic page.

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Printer > CONFIGURATION — Microsoft smb Page

Use this page to configure the print server for Microsoft printing:

Printer > CONFIGURATION — Microsoft smb page fields

Field Description

Domain Name Sets the Microsoft workgroup for the SBG1000 print server. You must use this setting for the

Workgroup when you add the printer connected to the Windows.

Enable Abort Print Job

Response Time Sets the response time if you need to slow down the response to a Microsoft SMB client for a

Print Server Name \ Queue Name

Apply Click to apply your changes.

Check this box to abort a print job if the printer runs out of paper. When this is disabled, the print server waits to resume printing the job until you add paper to the printer. The default is Disabled.

slow legacy printer. The value can be from 0 (no wait) to 255 seconds. The default is 0 (zero).

Sets the print server name and queue. Enter SBG1000 for the print server name. Enter P1 for the queue name.

SBG1000 to each client PC running

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Printer > CONFIGURATION — Apple Page

Use this page to configure the print server for AppleTalk printing:

Printer > CONFIGURATION — Apple page fields

Field Description

AppleTalk Zone Sets the AppleTalk zone having access to the print server. The zone name can be up to 32

characters long. The default “*” enables all AppleTalk zones to use the printer(s) connected to the print server.

Printer Type Sets the printer type. The default, LaserWriter, is used for most AppleTalk printers. If you have an

Epson printer that supports AppleTalk, it has a different printer type, found in the Epson printer manual or web site. The and printer type are the same.

Communication Protocol

Apply Click to apply your changes.

Standard - if the printer uses a communication protocol that supports sending and receiving ASCII data. The Standard protocol is typically supported on devices using RS-232 and centronics channels. The default is ASCII.

Binary Communication Protocol (BCP) - if the printer can send and receive binary data. BCP is used by some devices for flow control, status request, abort job, and end of file functions. BCP can provide a significant performance advantage over ASCII printing on serial and parallel ports.

Tagged Binary Communication Protocol (TBCP) - for a printer containing a language-independent feature to determine which language interprets a print job. TBCP is typically supported by PJL printers.

To determine the protocol a printer supports, see the documentation provided with the printer.

SBG1000 print server only responds to the Chooser if the AppleTalk zone

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Printer > CONFIGURATION — lpr Page

Use this page to configure the print server for UNIX printing:

Printer > CONFIGURATION — lpr page fields

Field Description

Printer IP Address Displays the SBG1000 IP address; by default 192.168.100.1

Queue Name Sets the queue name; typically lpx; where x is 0, 1, 2, ...

Apply Click to apply your changes

Adding a Printer in Windows 98 or Windows Me

1 On the Windows desktop, click Start.

2 Click Settings.

3 Click Control Panel to display the Control Panel window:

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4 Double-click the Network icon to display the Network window.

5 Click the Identification tab:

6 In the Workgroup field, type the Workgroup name. Be sure it matches the “Domain Name” configured on the

SBG1000 Printer > CONFIGURATION — Microsoft smb Page (see page 82).

7 Click the Configuration tab to display the Configuration page:

8 Select the TCP/IP for the SBG1000 network interface, as shown above.

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9 Click Properties to display the TCP/IP Properties window:

Be sure Obtain an IP address automatically is selected.

10 Click the WINS Configuration tab to display:

11 To Enable WINS Resolution, select its radio button.

12 In the WINS Server Search Order field, type 192.168.100.1 and click Add.

13 Click OK to exit the TCP/IP Properties window.

14 Click OK to exit the Network window.

15 On the Windows desktop, click Start.

16 Click Settings.

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17 Click Printer to display the Printers window:

18 Double-click the Add Printer icon to start the Add Printer Wizard:

19 Click Next:

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20 Select Network printer by clicking its radio button and click Next:

21 In the Network path or queue name field, type \\Print Server Name\Queue Name and click Next. It must

match the Print Server Name\Queue Name set on the SBG1000 Printer > CONFIGURATION — Microsoft

smb Page (see page 82). The default is \\SBG1000\P1.

22 Click the manufacturer of the printer connected to the SBG1000.

23 Click the printer model.

If your printer is not listed, its driver software is not installed in Windows on the PC. You need to provide the driver from a disk or download the driver from the Internet.

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24 Click Next.

25 Click Next to accept the default printer name.

Type the name and click Next.

26 Click Finish to complete printer installation and print a test page.

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Adding a Printer in Windows 2000

1 On the Windows desktop, click Start.

2 Click Settings.

3 Click Control Panel to display the Control Panel window:

4 Double-click the System icon to display the System Properties window.

5 Click the Network Identification tab:

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6 Click Properties. The Identification Changes window is displayed:

7 In the Workgroup field, type the Workgroup name. Be sure it matches the “Domain Name” configured on the

SBG1000 Printer > CONFIGURATION — Microsoft smb Page (see page 82).

8 Click OK.

9 On the System Properties window, click OK. You are prompted to reboot your computer.

10 Click Yes to reboot.

11 After the PC reboots, click Start.

12 Click Settings.

13 Click Control Panel to display the Control Panel window:

14 Double-click the Network and Dial-up Connections icon.

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15 Double-click the Local Area Connection icon. If more than one is present, be sure you select the one

connected to the SBG1000. The Local Area Connection Status window is displayed:

16 Click Properties. The Local Area Connection Properties window is displayed:

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17 Click Internet Protocol TCP/IP and click the Properties button. The Local Area Connection Properties

window is displayed:

18 Click Properties. The Internet Protocol (TCP/IP) Properties window is displayed:

Be sure Obtain an IP address automatically is selected.

19 Click Advanced to display the Advanced TCP/IP Settings window.

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20 Click the WINS tab:

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21 Click Add. The TCP/IP WINS Server window is displayed:

22 Ty pe 192.168.100.1 click Add.

23 Click OK three times to close the Advanced TCP/IP Settings window, the Internet Protocol (TCP/IP)

Properties window, and the Local Area Connection Properties window.

24 Click Start.

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Iomega SBG1000 User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

Contents

Overview

Powerful Features in a Single Unit

Easy Setup

Sample LAN

Optional Accessories

Front Panel

Rear Panel

Label on the Bottom of the Unit

Wiring the SBG1000 LAN

Wired Ethernet LAN

USB Connection

HPNA LAN

Security

Firewall

Wireless Security

Virtual Private Networks

Print Server

Related Documentation

Installation

Before You Begin

Precautions

Signing Up for Service

Computer System Requirements

Connecting the SBG1000 to the Cable System

Cabling the Ethernet or HPNA LAN

Obtaining an IP address on Macintosh or UNIX Systems

Connecting a PC to the USB Port

Setting Up the Wireless LAN

Connecting the Printer

Wall Mounting the Wireless Gateway

Wall Mounting Template

Installing the Optional External Diversity Antenna

Configuring the SBG1000

Starting the SBG1000 Setup Program

Changing the Default Password

Getting Help

Setting the Firewall Policy

Firewall Pages in the SBG1000 Setup Program

Firewall > POLICY — advanced Page

Firewall > ALERT — basic Page

Firewall > ALERT — email Page

Firewall > LOGS Page

Configuring the Gateway

Gateway > STATUS Page

Gateway > WAN Page

Gateway > LAN — nat config Page

Gateway > LAN — dhcp server config Page

Gateway > LAN — dhcp reservations Page

Gateway > PORT TRIGGERS — predefined Page

Gateway > PORT TRIGGERS — custom Page

Gateway > LOG Page

Configuring TCP/IP

Setting Up the Wireless LAN

Configuring a Unique Wireless Network Name

Configuring Basic Wireless LAN Security

Configuring Wireless Clients

Wireless Pages in the SBG1000 Setup Program

Wireless > STATUS Page

Wireless > NETWORK Page

Wireless > SECURITY — basic Page

Wireless > SECURITY — advanced Page

Wireless > STATISTICS page

Configuring the Print Server

Configuring the SBG1000 Print Server

Printer > CONFIGURATION — Microsoft smb Page

Printer > CONFIGURATION — Apple Page

Printer > CONFIGURATION — lpr Page