Intermec 4400 User Manual

Download

Page 1

User’s

Manual

4400 Bar Code Label Printer

058607-006

Page 2

Intermec Corporation 6001 36th Avenue West P.O. Box 4280 Everett, WA 98203-9280

U.S. technical and service support: 1-800-755-5505 U.S. media supplies ordering information: 1-800-227-9947

Canadian technical and service support: 1-800-688-7043 Canadian media supplies ordering information: 1-800-268-6936

Outside U.S. and Canada: Contact your local Intermec service supplier.

The information contained herein is proprietary and is provided solely for the purpose of allowing customers to operate and/or service Intermec manufactured equipment and is not to be released, reproduced, or used for any other purpose without written permission of Intermec.

Information and specifications in this manual are subject to change without notice.  1996 by Intermec Corporation

The word Intermec, the Intermec logo, JANUS, IRL, Duratherm, TRAKKER, Antares, Precision Print, PrintSet, Virtual Wedge, and CrossBar are trademarks of Intermec Corporation.

Throughout this manual, trademarked names may be used. Rather than put a trademark () symbol in every occurrence of a trademarked name, we state that we are using the names only in an editorial fashion, and to the benefit of the trademark owner, with no intention of infringement.

SILICON SOFTWARE

laws of the United States.

RESTRICTED RIGHTS LEGEND

Use, duplication, or disclosure by the Government is subject to restrictions as set forth in

subparagraph (c) (1) (ii) of the Rights in Technical Data & Computer Software clause at (D) FAR

252.227-7013.

READY SYSTEMS, 470 POTRERO AVE., SUNNYVALE, CA 94086

Page 3

Manual Change Record

This page records the changes to this manual. The manual was originally released as version 001.

Version Date Description of Change

002 3/93 The manual was updated to reflect changes made to the firmware.

Information affected by the update includes the printhead resistance test and 4406 specific references.

003 9/93 Addendum 060093-001 was added to the manual. The addendum

contains firmware version 2.2 information.

004 02/95 Addendum 061534-001 was added to the manual. The addendum

contains firmware version 2.3 information including new information on 2D symbology and updates existing information on HIBC and UCC

128. It also contains new information on Maxicode.

005 07/96 The manual was updated to include PrintSet information. Revisions

were added to include information on setting sensitivity ratings and downloading user-defined fonts.

006 11/96 The manual was converted to an 8.5 x 11 page size. Other minor

revisions were made.

Page 4

Page 5

Contents

Before You Begin xvii

Warranty Information xvii Safety Summary xvii Warnings, Cautions, and Notes xviii About This Manual xviii Other Intermec Manuals xx

Getting Started

Unpacking the Printer 1-3

Checking the Order for Completeness 1-3 Reporting Damage or Defects 1-5

Learning About the 4400 Printer 1-5 Printing a Configuration Test Label 1-10

Powering Up Your Printer 1-10 Opening the Printer 1-11 Loading Media 1-12 Closing the Printer 1-14 Printing the Label 1-14

Restoring Printer Default Configuration 1-15

Installing the Printer

About Printer Installation 2-3 Preparing for Installation 2-4

Situating the Printer 2-4 Installing the Media Roll Holder 2-4

Connecting the Printer to Your System 2-5

Connecting the 4400 to a PC 2-6

Connecting the 4400 to a Network 2-9 Connecting the 4400 to an AS/400 2-9

Connecting the Printer to a PC Serial Port 2-6 Connecting the Printer to a PC Parallel Port 2-8

Page 6

4400 Bar Code Label Printer User’s Manual

Connecting the 4400 to a Mainframe 2-9

RS-485 (Multi-Drop) Cables 2-11 Cabling Considerations in Noisy Electrical Environments 2-11

Configuring the Serial Port 2-12 Verifying Printer Communications With Your System 2-14

Using the Control Panel

About the Control Panel 3-3 Reading the Display 3-4 Understanding the Indicator Lights 3-4

Alert 3-4 Power 3-4 Online 3-5

Using the Operator Keys 3-5

[ONLINE/OFFLINE] 3-5 [OPEN] 3-6 [FEED/RELOAD] 3-6

Using the Selection Keys to Access the Menus 3-6 About the Printer Menus 3-7

Accessing the Main Menu 3-7 Moving Around Within the Circle 3-8

Tips for Using the Control Panel 3-10

Operating the Printer

About Printer Operation 4-3 Opening and Closing the Printer 4-3

Opening the Printer With Power On 4-3 Opening the Printer With Power Off 4-4 Closing the Printer 4-5 Opening and Closing the Printer With the Media Alert Enabled 4-6

Loading Media Into the Printer 4-7

Opening the Edge Guides 4-7 Removing the Media Roll and Shaft 4-8

Page 7

Installing a New Media Roll 4-8 Feeding Media Into the Printer 4-9 Adjusting the Edge Guides 4-11

Changing Thermal Transfer Ribbon 4-12

Removing the Ribbon Access Door 4-12 Loading the Thermal Transfer Ribbon 4-13 Replacing the Ribbon Access Door 4-15

Setting the Media Sensitivity Number 4-16

Setting the Media Sensitivity Number for Thermal Transfer Media 4-17 Setting the Media Sensitivity Number for Other Media and Ribbons 4-17

Setting the Dark Adjust 4-20 Using the X and Y Forms Adjust 4-21 Adjusting the Label Rest Point 4-23 Printing the Buffer Contents 4-24

Contents

About Error Messages 4-24

Configuring the Printer

About Printer Configuration 5-3 Changing the Basic Configuration Settings 5-3 Changing the Label Configuration Settings 5-6 About the Printhead Test 5-8

Printhead Pressure 5-8 Adjusting the Printhead Test 5-9 The Printhead Range Percentage 5-9 Adjusting the Printhead Range 5-10

Optimizing the Print Speed and Image Bands 5-11

About the Image Bands Command 5-11 Optimizing Image Bands for Print Speed 5-11 Optimizing Image Bands for Batch Printing 5-12

Configuring the Label Width 5-12 Setting the Media Alert 5-14

vii

Page 8

4400 Bar Code Label Printer User’s Manual

About Configuration Test Labels 5-16

User-Defined 5-16 Hardware 5-16 Printing a Configuration Test Label 5-17

Restoring Printer Default Configuration 5-19

Memory Reset 5-19 Factory Default Settings 5-20

Replacing an 8636/46 Printer With a 4400 Printer 5-21

About the Emulation Settings 5-21 Printing in Emulation Mode 5-22

Designing Labels and Using Commands

Introduction to Label Design 6-3 Label Formats 6-3 Communicating With the Printer 6-4

Using the PrintSet Software 6-5 Using the Printer Command Set 6-5

Downloading Commands Using DOS 6-5 Downloading Commands Using Readable Protocol/Command Characters 6-6 Downloading Commands Using PC Communications Programs or Host

Terminals 6-7 Using ASCII Control Characters 6-8 Switching Between Print Mode and Program Mode 6-8

Understanding Label Design Components 6-9

Bar Code Fields 6-10 Character Fields and Fonts 6-10 User-Defined Fonts 6-12

Downloading User-Defined Fonts 6-13

Downloading Bitmap Fonts 6-13 Lines and Boxes 6-13 Graphics 6-14

One Bit Per Byte 6-14

Six Bits Per Byte 6-16

Working With Fields 6-18

Editing Fields 6-18 Deleting Fields 6-19

viii

Page 9

Scaling Fields 6-19

Magnifying Fonts and Character Fields 6-19

Magnifying Bar Code Fields 6-20 Positioning Fields 6-20 Rotating Fields 6-21 Storing Label Formats 6-22 Designing Pages 6-22 Using Printer Memory 6-23

Format Examples 6-23

Example 1 6-24 Example 2 6-27

Printer Commands

Contents

Command Set Summary 7-3

Summary of Print Mode Commands 7-4 Summary of Configuration Commands 7-6 Summary of Program Mode Commands 7-8 Summary of Test and Service Mode Commands 7-11

Using Printer Commands According to Function 7-12

Programming 7-12 Editing Pages 7-12 Editing Formats 7-12 Editing Bar Code Fields 7-13 Editing Human-Readable Fields 7-13 Editing Interpretive Fields 7-13 Editing Line Fields 7-14 Editing UDC Fields 7-14 Editing Box Fields 7-14 Editing UDCs 7-14 Editing Bitmap UDFs 7-15 Editing Outline UDFs 7-15 System 7-15 Printing 7-16 Configuring 7-17 Transmitting 7-18 Protocol Modification 7-18 Test and Service 7-19 Cutter 7-19 Self-Strip 7-19 Automatic Printhead Resistance Test 7-19

Page 10

4400 Bar Code Label Printer User’s Manual

Print Mode Commands 7-20

4400 Mode, Select 7-20 86XX Emulation Mode, Enter 7-21 Abort Print Job 7-21 Alphanumeric Field Separator 7-21 Batch Count, Set 7-22 Clear All Data 7-22 Clear Data From Current Field 7-22 Command Terminator 1 7-22 Command Terminator 2 7-22 Configuration Parameters, Transmit 7-23 Cut 7-23 Data Shift - International Characters 7-23 Error Code, Transmit 7-23 Field Decrement, Set 7-24 Field Increment, Set 7-24 Field, Select 7-24 First Data Entry Field, Select 7-25 Font, Transmit 7-25 Form Feed 7-25 Format, Select 7-26 Format, Transmit 7-26 Increment and Decrement, Disable 7-26 Label and Gap Length, Transmit 7-27 Next Data Entry Field, Select 7-27 Numeric Field Separator 7-27 Options Selected, Transmit 7-27 Page, Select 7-28 Page, Transmit 7-28 Print 7-28 Printhead Parameters, Transmit 7-28 Program Mode, Enter 7-29 Program Number, Transmit 7-29 Quantity and Batch Count, Transmit 7-29 Quantity Count, Set 7-29 Reset 7-29 Start and Stop Codes (Code 39), Print 7-30 Static RAM Usage, Transmit 7-30 Status Dump 7-30 Status Enquiry 7-31 Test and Service Mode, Enter 7-31 User-Defined Characters, Transmit 7-31 User-Defined Tables, Transmit 7-32 Warm Boot 7-32

Page 11

Configuration Commands 7-33

86XX or 4400 Mode on Power Up 7-33

Audible Alarm, Enable or Disable 7-34

Auto-Transmit 1, Enable 7-34

Auto-Transmit 2, Enable 7-34

Auto-Transmit 3, Enable 7-35

Auto-Transmit 1, 2, and 3, Disable 7-35

Control Panel Access Permission, Set 7-35

Cutter, Enable or Disable 7-35

Dark Adjust, Set 7-36

End-of-Print Skip Distance, Set 7-36

IBM Language Translation, Enable or Disable 7-37

Intercharacter Delay, Set 7-37

Label Rest Point, Adjust 7-37

Label Retract, Enable or Disable 7-38

Label Retract Distance, Set 7-38

Label Stock Type, Select 7-38

Label Width, Set 7-39

Maximum Label Length, Set 7-39

Message Delay, Set 7-39

Modified Field Reimaging 7-40

Selecting a Format for Field Reimaging 7-40 Number of Image Bands, Set 7-41 Online or Offline on Power Up 7-41 Postamble, Set 7-41 Preamble, Set 7-41 Print Speed, Set 7-42 Printer Language, Select 7-42 Printhead Pressure, Set 7-43 Printhead Test Parameters, Set 7-43 Self-Strip, Enable or Disable 7-44 Top of Form, Set 7-44 TTR or Direct Thermal, Select 7-44

Contents

Program Mode Commands 7-45

Bar Code, Select Type 7-45 Bar Code Field, Create or Edit 7-46 Bitmap Cell Height for Graphic or UDF, Define 7-46 Bitmap Cell Width for Graphic or UDF, Define 7-47 Box Field, Create or Edit 7-47 Box or Line Field, Define Length 7-48 Character Origin Offset, Define 7-48 Character Rotation or Bar Code Ratio, Define 7-48 Code 39 Prefix Character, Define 7-49 Delete Field 7-49

Page 12

4400 Bar Code Label Printer User’s Manual

Edit Session, Save Current 7-49 Erase Format 7-49 Field Data, Define Source 7-50 Field Direction, Define 7-50 Field Origin, Define 7-51 Font, Select Type 7-51 Font Character Width, Define 7-51 Format, Create or Edit 7-52 Format, Create or Edit 7-52 Format Data in a Page, Define Source 7-52 Format Direction in a Page, Define 7-53 Format Offset With a Page, Define 7-53 Format Position in a Page, Assign 7-53 Format Position From Page, Delete 7-54 Graphic or UDC, Define 7-54 Graphic, Select Type 7-54 Height Magnification, Define 7-54 Human-Readable Field, Create or Edit 7-55 Human-Readable Text, Define Border Around 7-55 Intercharacter Space for UDF, Define 7-56 Interpretive Field, Edit 7-56 Interpretive Field, Enable or Disable 7-56 Line Field, Create or Edit 7-57 Line or Box Field, Define Length 7-57 Load Command Tables 7-57 Outline Font Description, Download 7-58 Outline User-Defined Font, Clear or Create 7-58 Page, Create or Edit 7-58 Page, Delete 7-59 Pitch Size, Set 7-59 Point Size, Set 7-59 Print Line Dot Count Limit, Set 7-59 Program Mode, Exit 7-60 Reset 7-60 Transmit Error Code 7-60 User-Defined Character, Clear or Create 7-60 User-Defined Character Field, Create or Edit 7-61 User-Defined Font, Clear or Define Bitmap 7-61 User-Defined Font Character, Create 7-61 Width of Line, Box, Bar or Character, Define 7-62

Command Tables 7-63

Print Mode Commands (t=0) 7-63 Escape Print Commands (t=1) 7-64 Shift Print Commands (t=2) 7-65

xii

Page 13

Status Responses and Auto-Transmit Commands (t=3) 7-66 Protocol Commands (t=4) 7-67 Communication Protocol Characters 7-68

Fonts 7-69 Bar Codes 7-70

More About Printing 2D Symbologies 7-76 More About PDF 417 7-77

Using

to Select Number of Columns 7-77

Using

to Select an Error Correction Level 7-77

Using

to Set the Truncate Flag 7-77

More About Code One 7-77

Using

to Select a Code One Version 7-78

More About Maxicode 7-78

Test and Service Mode Command Descriptions 7-79 Printer Functional Boundaries 7-80

Contents

Special Procedures

About Security Levels 8-3

Security Level Descriptions 8-3 Setting a Security Level 8-3 Bypassing Security Levels 8-4

Cloning 8-4

Connecting the Printers for Cloning 8-5 Preparing the Receiver Printer 8-5 Preparing the Sender Printer 8-6 Downloading Sender RAM to the Receiver 8-7

Using Selective Transfer 8-8

Connecting the Printers for Selective Transfer 8-8 Preparing the Receiver Printer 8-9 Preparing the Sender Printer 8-9 Sending Formats, Fonts, Pages, and Graphics to the Receiver Printer 8-10

Sending Fonts, Pages, Formats, and Graphics 8-10 Sending Only Fonts, Pages, Formats, or Graphics 8-11 Downloading All Versions 8-11 Downloading Specified Versions 8-11

Setting Maximum Print Speed 8-12

xiii

Page 14

4400 Bar Code Label Printer User’s Manual

Installing Options 8-13

Options Software Drivers 8-14 Loading Options 8-14

Troubleshooting

About Troubleshooting 9-3 Printer Operation Problems 9-4 Print Quality Problems 9-5 Communication Problems 9-6 Error Messages 9-6 Error Codes 9-13 Using the Print Tests 9-14 Printing a Copy of the Data From the Host 9-15 Calibrating Label Sensors 9-16 Increasing Available Memory 9-17 Print Quality 9-18

Media Selection 9-18 Sensitivity 9-18 Print Speed 9-19 Formats 9-19 Printhead Pressure 9-19 Dark Adjust 9-19 Printhead Adjustment Lever 9-20 Printhead Aging 9-21

Routine Maintenance

xiv

About Printer Maintenance 10-3 Inspecting the Printer 10-3 Components to Maintain 10-3

Page 15

Cleaning the Printer 10-4

Removing the Ribbon Access Door 10-5 Opening the Printer 10-5 Cleaning the Printer Case 10-6 Cleaning the Printhead 10-6 Cleaning the Platen Roller and Tear Bar 10-7 Cleaning the Label Gap and Label Mark Sensors 10-9 Cleaning the Paper Path 10-9 Cleaning the Edge Guides 10-10

Replacing the Fuse 10-11

Appendix

Contents

4400 Printer Specifications A-3

Dimensions (no options installed) A-3 Electrical Requirements A-3 Power Usage A-3 Printing Method A-3 Printing Speed A-3 Printhead A-4 Media Specifications A-4 Ribbon Specifications A-4 Environment A-4 Communications A-5 Fonts and Graphics A-5 Character Sets A-5

Bar Code Symbologies A-6

Code 39 A-6 Code 93 A-6 Code 2 of 5 A-6 Interleaved 2 of 5 A-6 Codabar A-6 Code 11 A-7 Code 128 A-7 UPC A-7 EAN A-7 POSTNET A-8

2D Symbologies A-9

2D Stacked Symbologies A-9

Code 16K A-9

Page 16

4400 Bar Code Label Printer User’s Manual

Code 49 A-9 PDF 417 A-10

2D Matrix Symbologies A-10

Code One A-10 Maxicode A-11

Printer Options A-11

Self Strip A-11 Cutter and Tray A-11 Narrow Media Accessory Kit A-11 Memory Expansion A-12 Twinax Interface A-12 Coax Interface A-12 Centronics

International Character Sets A-13

4400 Character Table A-13 8636/46 Character Table A-14 Translation Character Table A-15

Parallel Interface A-12

Extended Character Sets A-16 ASCII Conversion Chart A-22

Glossary

Index

xvi

Page 17

Before You Begin

This section introduces you to standard warranty provisions, safety precautions, warnings and cautions, document formatting conventions, and sources of additional product information.

Warranty Information

To receive a copy of the standard warranty provision for this product, contact your local Intermec support services organization. In the U.S. call 1-800-755-5505, and in Canada call 1-800-688-7043. Otherwise, refer to the Worldwide Sales & Service list that ships with this manual for the address and telephone number of your Intermec sales organization.

Safety Summary

Your safety is extremely important. Read and follow all warnings and cautions in this book before handling and operating Intermec equipment. You can be seriously injured, and equipment and data can be damaged if you do not follow the safety warnings and cautions.

HelvC

NugFont

Code39

Before You Begin

Do not repair or adjust alone Do not repair or adjust energized equipment alone

under any circumstances. Someone capable of providing first aid must always be present for your safety.

First aid Always obtain first aid or medical attention immediately after an injury. Never neglect an injury, no matter how slight it seems.

Resuscitation Begin resuscitation immediately if someone is injured and stops breathing. Any delay could result in death. To work on or near high voltage, you should be familiar with approved industrial first aid methods.

Energized equipment Never work on energized equipment unless authorized by a responsible authority. Energized electrical equipment is dangerous. Electrical shock from energized equipment can cause death. If you must perform authorized emergency work on energized equipment, be sure that you comply strictly with approved safety regulations.

xvii

Page 18

4400 Bar Code Label Printer User’s Manual

Warnings, Cautions, and Notes

The warnings, cautions, and notes in this manual use the following format.

Warning

A warning warns you of an operating procedure, practice, condition, or

WARNING

CAUTION

statement that must be strictly observed to avoid death or serious injury to the persons working on the equipment.

Avertissement

Un avertissement vous alerte d’une procédure de fonctionnement, d’une méthode, d’un état ou d’un rapport qui doit être strictement respecté pour éviter l’occurrence de mort ou de blessures graves aux personnes manupulant l’équipement.

Caution

A caution alerts you to an operating procedure, practice, condition, or statement that must be strictly observed to prevent equipment damage or destruction, or corruption or loss of data.

Conseil

Une précaution vous avertit d’une procédure de fonctionnement, d’une méthode, d’un état ou d’un rapport qui doit être strictement respecté pour empêcher l’endommagement ou la destruction de l’équipement, ou l’altération ou la perte de données.

Note: Notes are statements that either provide extra information about a topic or

contain special instructions for handling a particular condition or set of circumstances.

About This Manual

This manual serves as a complete user’s guide for the installation and operation of the 4400 printer. All instructions for testing and configuring the printer are included as well as descriptions of options and advanced features.

This manual should be used by all printer users as a guide for installation, operation, and troubleshooting. Users generally include the following:

• Printer operators who use the printer daily.

• Technicians who install, test, and maintain the printer.

• Systems analysts who integrate the printer into a data collection system.

• Programmers who design bar code labels and configure the printer to a

specific application.

xviii

Page 19

HelvC

NugFont

Code39

Before You Begin

To reduce the risk of printing errors, the buyer is advised to frequently check the accuracy of printed bar code and alphanumeric information. In those situations where accuracy is imperative, the buyer is advised to confirm the accuracy of all printed labels with the information originally intended to be encoded on the label. Persons operating the printer should maintain it in accordance with the procedures in this manual to keep it in good working condition.

Terms and Conventions

The following special terms and conventions occur throughout the manual. Refer to the glossary for a complete list of terms.

Terms

“Printer” or “4400” refer to the Intermec 4400 Bar Code Label Printer. “Media” is the label stock on which the printer prints labels. “Host” refers to a personal computer or other computer that communicates

with the printer.

Conventions

The following conventions are used throughout this manual for operating procedures and descriptions of the printer.

• Feed/Reload refers to the Feed/Reload button on the printer control panel.

• Downloaded commands appear in the order that you enter them into the

printer with the following conventions:

Convention Description

< > Angle brackets < > enclose mnemonic representations of ASCII

control characters. For example, <ETX> represents the ASCII “End of Text” character.

data Italic text represents variable data, which you must replace with a

real value. For example, n signifies a variable for which you must designate a constant value.

[data] Italic text within brackets represents optional data.

Ctrl Bold text represents a key on your keypad. For example, Ctrl

represents the Ctrl key.

Ctrl-Z When two keys are joined with a dash, press them simultaneously.

For example, if you see the command Ctrl-Z, press the two keys at the same time.

[ENTER] Bold text enclosed in brackets represents a control panel key to press.

E3;F3 Type all characters that appear in the Courier font by pressing an

individual key on the keypad.

xix

Page 20

4400 Bar Code Label Printer User’s Manual

Other Intermec Manuals

You may need additional information for working with the 4400 printer in a data collection system. To order additional manuals, contact your local Intermec representative or distributor.

Manual Intermec Part No.

9154 Multi-Drop Line Controller System Manual 9161B Installation Manual RF System/9180 Controller User’s Manual RF System/9181 Controller User’s Manual Data Communications Reference Manual The Bar Code Book by Roger C. Palmer

048517 049572 054292 056543 044737

Page 21

Getting Started

Page 22

Page 23

This chapter contains a brief introduction to the components of your printer and provides procedures for loading media and printing a configuration test label that shows the printer’s current configuration.

If you have followed the procedures in the Getting Started Guide for printing a configuration test label, then you can proceed with installation, which is described in Chapter 2.

Unpacking the Printer

1. Unpack the printer and put it on a clean stable surface for testing.

2. Store the shipping container and materials in case you need to ship the printer for any reason.

3. Check the order for completeness.

4. Report any damage or defects.

Checking the Order for Completeness

HelvC

NugFont

Code39

Getting Started

Verify the contents of the shipping container against the list below. Use the figure on the following page to help identify these items.

• 4400 bar code label printer

• AC power cord

• Media roll holder

• Media Envelope

• 4400 Bar Code Label Printer Getting Started Guide

Verify your order against the packing slip to ensure that your order is complete. If any parts are missing, please contact your local Intermec representative.

1-3

Page 24

4400 Bar Code Label Printer User’s Manual

Contents of 4400 Shipping Container

4400

SELECT

ALERT

ENTER

0PEN

POWER

CONTINUE

FEED

RELOAD

ON LINE

OFF LINE

MEDIA

ENVELOPE

Free Software Inside! Printer Install Tool

4400 Bar Code Label Printer

P/N 054324

Guide

Started

Getting

4400U.010

1-4

Page 25

HelvC

NugFont

Reporting Damage or Defects

Your printer was thoroughly tested and inspected before it was shipped from the factory. If any items are damaged you can take the following steps to correct the problem.

• Take photographs if necessary.

• Contact the transport carrier.

Note: The customer is responsible for all damage claims against the carrier. See the “Intermec Terms of Sale” printed on your sales invoice.

Learning About the 4400 Printer

The Intermec 4400 printer is a thermal and thermal transfer bar code printer designed to print high quality labels in an industrial environment. These labels can contain data in both text and bar code form as well as graphics, lines, and boxes in a variety of sizes and orientations. The flexibility and advanced design of the hardware and software that comprise the printer make it possible to create and print labels quickly and efficiently for many applications.

Code39

Getting Started

You can use the printer for all your labeling applications since it prints many different bar codes, lines, and graphics in user-defined fields.

1-5

Page 26

4400 Bar Code Label Printer User’s Manual

The following figures and tables can help familiarize you with the front view and back view of your printer.

Front View Part Descriptions

Number Name Description

1 Control Panel Lets you operate the printer directly. 2 Thermal Transfer Ribbon Takeup

Hub

3 Thermal Transfer Ribbon Supply

Hub

4 Printer Cover Covers the paper path and house the thermal transfer

5 Media Roll Holder Holds media rolls up to 8 inches (200 mm) in diameter. Can

6 Ribbon Access Door Provides access to the thermal transfer ribbon and the

7 Cooling Fan Runs while the printer is on to prevent overheating. 8 Edge Guides (Adjustable) Keeps media aligned as it moves through the printer. 9 Manual Release Lets you manually open the printer when it is turned off. 10 Tear Bar* Used for tearing off labels. 11 Platen Roller Advances media through the printer. 12 External Option

Communications Port

13 Label Mark Sensor

(Photoelectric)

Collects used thermal transfer ribbon.

Holds the supply of unused thermal transfer ribbon.

ribbon.

be removed if fanfold media is used.

cover’s manual release latch. An interlock prevents printer operation if the door is open.

Provides communications with external options such as the Self-Strip or Cutter.

Scans media for indexing marks that indicate a new label.

14 Label Gap Sensor (Photoelectric) Scans media for label gaps that indicate a new label. 15 Printhead Prints label formats on the 4.46 inches of media that pass

* For optimal print quality on tag stock, the tear bar may need to be removed.

1-6

underneath.

Page 27

Front View of the 4400 Printer

HelvC

NugFont

Code39

Getting Started

15 14

4400

SELECT

ALERT

0PEN

ENTER

POWER

CONTINUE

FEED

RELOAD

ON LINE

OFF LINE

4400-07B

1-7

Page 28

4400 Bar Code Label Printer User’s Manual

Rear View Part Descriptions

Number Name Description

1 Optional I/O Port Enables the printer to communicate with a host through an

optional interface in addition to the standard serial interface. Optional boards are not shown installed.

2 Serial Communications Port

Connector

3 AC Power Receptacle The AC power cord plugs into this receptacle. The printer

4 Fuse The 4400 printer uses a 3AG, Slo-Blo, 5A, 250V fuse. See

5 Power (On/Off) Switch

Connects the printer to a host computer with a 25-pin “D” style subminiature receptacle. This connector supports communications over RS-232, RS-422, and RS-485 serial ports.

can operate at 100 to 240 VAC at frequencies of 50 to 60 Hz.

Chapter 10 for replacement procedures. To switch the printer on, press the line ( l ) on the switch. To

switch the printer off, press the circle (O).

1-8

Page 29

Rear View of the 4400 Printer

HelvC

NugFont

Code39

Getting Started

4400-08

1-9

Page 30

4400 Bar Code Label Printer User’s Manual

Printing a Configuration Test Label

Before you install your printer and connect it to your data collection system, you should print a configuration test label. This label provides you with a copy of the current configuration settings. You will need to know these settings when you install your printer and incorporate it into your system.

Note: These instructions for printing a configuration test label are identical to those in the Getting Started Guide. If you have already followed the procedures in the Getting

Started Guide, you can skip to the next chapter.

To print a configuration test label, follow these steps that are described in the next sections:

1. Power up the printer.

2. Open the printer.

3. Load media.

4. Close the printer.

5. Print the label.

Powering Up Your Printer

1. Plug the AC power cord into the receptacle on the back of the printer. Plug the other end into a wall outlet or surge protector.

2. Set the power switch (located on the back panel of the printer) to the on ( l ) position. When the printer is fully powered, the Power and Online indicator lights are lit and the display reads as follows:

PAPER FAULT

Note: All three indicator lights, including the Alert light, flash when you turn on the printer.

1-10

Page 31

HelvC

NugFont

Code39

Getting Started

4400-35

Opening the Printer

1. Press [ONLINE/OFFLINE]. The display reads:

OFFLINE

READY

2. Press [OPEN]. Lift the cover open to expose the paper path. The display reads:

PAPER PATH OPEN

1-11

Page 32

4400 Bar Code Label Printer User’s Manual

Opening the Printer

OPEN

0PEN

Loading Media

Use the direct thermal media supplied in the Media Envelope to learn how to load media.

Note: If you want to load thermal transfer ribbon and use your own media, refer to “Loading the Thermal Transfer Ribbon” in Chapter 4.

To load media

1. Remove the media from the Media Envelope. Lay it out flat, with the labels facing up.

2. Open the edge guides to accommodate the width of the media. Slide the edge guides apart by pulling on the edge guide tab.

1-12

Page 33

HelvC

NugFont

Code39

4400

SELECT

ALERT

ENTER

0PEN

POWER

CONTINUE

FEED

RELOAD

ON LINE

OFF LINE

Getting Started

4400-32

3. Feed one end of the media into the opening at the back of the printer. Continue feeding media until several inches extend out the front of the printer.

4400-31

4. Adjust the edge guides so that the media does not shift as the label is printed. To do this, push the edge guide tab in until the inside edges of the guide just contact the edges of the media.

1-13

Page 34

4400 Bar Code Label Printer User’s Manual

Closing the Printer

1. Close the printer by pressing down on the cover until it latches. The display shows the following:

PRESS RELOAD

2. Press [FEED/RELOAD]. Media advances to the next label and the display shows the following:

OFFLINE

4400

SELECT

ALERT

ENTER

0PEN

POWER

CONTINUE

FEED

RELOAD

ON LINE

OFF LINE

READY

1-14

4400-34

Printing the Label

1. From the OFFLINE READY display, press [MENU]. The display shows:

OFFLINE

OPERATOR MENU

2. Press [↑] or [↓] until the display shows:

OFFLINE

SERVICE MENU

3. Press [SELECT]. The display shows:

SERVICE MENU

PRINT PAGE

Page 35

HelvC

NugFont

4. Press [↑] or [↓] until the display shows:

SERVICE MENU PRINT CONFIG

5. Press [SELECT]. The display shows:

PRINT CONFIG USER DEFINED

6. Press [SELECT]. The display shows:

USER DEFINED EXECUTE TEST

7. Press [ENTER] to print the configuration test label. A sample label is shown in Chapter 5 under “About Configuration Test Labels.”

8. To exit from the Service Menu, press [CONTINUE]. The display shows:

OFFLINE

OFFLINE READY

9. Turn off the printer. Save the configuration test label for reference when you install and configure the printer.

Code39

Getting Started

If you have trouble printing your configuration test label, try restoring the default configuration using the procedure in the next section.

Restoring Printer Default Configuration

If your configuration test label is not satisfactory, or if you have trouble printing, your printer may have lost its configuration during shipment.

To restore the factory default setting

1. Start at the OFFLINE READY display (press [ONLINE/OFFLINE] if necessary).

2. Press [MENU]. Then press [↑] or [↓] until the display shows:

OFFLINE

SERVICE MENU

3. Press [SELECT]. Then press [↑] until the display shows:

SERVICE MENU MEMORY RESET

4. Press [SELECT]. The display shows:

MEMORY RESET

ALL

1-15

Page 36

4400 Bar Code Label Printer User’s Manual

5. Press [↓] until the display shows:

MEMORY RESET

CONFIGURATION

6. Press [ENTER] to restore the default configuration settings.

7. Press [CONTINUE] to return to the OFFLINE READY display.

Now follow the procedure under “Printing the Label” earlier in this chapter.

ATTENTION

After using Memory Reset you must reinstall the software drivers for options, such as Cutter or Self-Strip. Memory Reset also resets all parameters to their default settings, as listed in Chapter 5. Sensitivity will be set at 420. See Chapter 4 for procedures on resetting parameters to non-default settings and Chapter 8 for procedures on reinstalling the options’ software drivers.

1-16

Page 37

Installing the Printer

Page 38

Page 39

HelvC

NugFont

You can connect the 4400 printer to almost any system available and establish communications. Use this chapter for:

•

preparing for installation.

•

connecting the printer to your system.

•

configuring the serial port.

•

verifying printer communications with your system.

About Printer Installation

The Intermec 4400 printer is designed to operate in a wide range of environments and you can configure it to meet the printing requirements of almost any data collection system. You can connect it directly to a host computer or integrate it into a large data collection network through a port concentrator or controller. The printer can run in either point-to-point or MultiDrop network configurations. It can also run from a remote location through a dedicated modem.

Code39

Installing the Printer

The printer’s default communications parameters are suitable for most serial point-to-point installations but can easily be changed if they do not meet the requirements for your system.

To install the printer, you may want to perform some or all of the following procedures:

• Assemble and set up the printer

• Determine the appropriate configuration

• Connect the printer to the host computer

• Configure the main port

• Set security levels

2-3

Page 40

4400 Bar Code Label Printer User’s Manual

Preparing for Installation

Before you connect the printer to your system, make sure that you have chosen a proper physical location for the printer and that you have installed the media roll holder. Also, print a configuration test label by following the instructions in Chapter 1 or in the 4400 Bar Code Label Printer Getting Started Guide.

Situating the Printer

When choosing a physical location for the printer, use the following guidelines:

• Choose a location within 5 feet (1.5 meters) of an electrical source.

• Set the printer up on a level, sturdy surface.

• Allow easy access to the power switch and the rear panel.

• Make sure the grill covering the fan is kept clear of obstructions and debris.

• Keep water and other liquids away from the printer.

Installing the Media Roll Holder

The 4400 printer accepts both fanfold and roll media. If you are planning to use roll media, install the Media Roll Holder as shown below.

If you are using fanfold media, skip this procedure.

To install the media roll holder

1. Open the printer and lift the cover.

2. Insert the tabs at the ends of the arms into the slots at the back of the printer as shown in the figure below. Make sure the holder is installed securely before loading roll media. Refer to the following illustration.

2-4

Page 41

HelvC

NugFont

Code39

Installing the Printer

Connecting the Printer to Your System

The proper method for connecting your printer to the host computer is determined by the way your system is configured. This section contains procedures for point-to-point and non-switched modem installations. There is also a reference section for network installations.

You can connect your 4400 printer to a PC, a local area network, an AS/400 (or other midrange), or a mainframe. This section provides the information necessary for connecting to any of these systems.

The following illustration shows you where to connect your system to the printer. You can use either of these two ports on the rear of the printer:

• Serial communications port

• Optional I/O board port (if you have an adapter card installed)

4400-25B

2-5

Page 42

4400 Bar Code Label Printer User’s Manual

Connecting the Printer

Optional I/O port

Serial communication port connector

4400U.011

Connecting the 4400 to a PC

You can connect the 4400 to either a serial port or parallel port (if you have the option installed) on your PC. You must provide the correct cables for connecting the printer. Refer to the following instructions for cable information. Contact your Intermec representative for ordering assistance if you do not have the appropriate cables.

Connecting the Printer to a PC Serial Port

To connect the 4400 to your PC serial port, you need a shielded EIA RS-232, RS422, or RS-485 electrical interface with a 25-pin D-style subminiature connector. It must have pins on the printer end and an appropriate serial port connector on the other end.

Use the following table to determine the correct Intermec cable for your application. Cable schematics for these cables appear on the next page.

For Connecting To Use Intermec Cable Part Number

IBM PC AT 048693 (25-pin printer to 9-pin serial port straight-through) IBM PC XT 048668 (25-pin printer to 25-pin serial port null modem)

2-6

Page 43

HelvC

NugFont

To connect your printer to a PC serial port

1. Turn the On/Off switch to the off position.

2. Plug the 25-pin connector into the serial communications port on the back of the 4400 printer.

3. Plug the other end of the cable into a serial COM port on the PC.

4. If necessary, change the PC serial port configuration to match your printer. The default configuration settings for the 4400 printer are:

• 9600 baud

• even parity

• 7 bit word length

• XON/XOFF no status response protocol

• device address A

• direct thermal media

See “Configuring the Serial Port” later in this chapter for more information.

RS-232 Null Modem Cable for AT (Part Number 048693)

Code39

Installing the Printer

9-PIN (SOCKET) D-SUB

METAL BACKSHELL

RECEIVED DATA

TRANSMITTED DATA

CLEAR TO SEND

REQUEST TO SEND

DATA TERMINAL READY

DATA SET READY

CARRIER DETECT

GROUND

SHIELD

1 2 3 8 7 4 6 1

NOTE: The metal backshell is connected directly to the shield to achieve electrostatic discharge (ESD) immunity.

PRINTER

25-PIN (PLUG) D-SUB METAL BACKSHELL

CHASSIS GROUND TRANSMITTED DATA RECEIVED DATA CARRIER DETECT

DATA SET READY DATA TERMINAL READY CLEAR TO SEND REQUEST TO SEND GROUND

4400-19B

2-7

Page 44

4400 Bar Code Label Printer User’s Manual

RS-232 Null Modem Cable for PC (Part Number 048668)

25-PIN (SOCKET) D-SUB

METAL BACKSHELL

CHASSIS GROUND

TRANSMITTED DATA

RECEIVED DATA

REQUEST TO SEND

CLEAR TO SEND

DATA SET READY

GROUND

DATA TERMINAL READY

CARRIER DETECT

1 2 3 4 5 6 7

NOTE: The metal backshell is connected directly to the shield to achieve electrostatic discharge (ESD) immunity.

SHIELD

1 3 2

7 6 4 5

PRINTER

25-PIN (PLUG) D-SUB METAL BACKSHELL

CHASSIS GROUND RECEIVED DATA TRANSMITTED DATA

CARRIER DETECT DATA TERMINAL READY GROUND DATA SET READY

CLEAR TO SEND

3240G.022

Connecting the Printer to a PC Parallel Port

If you are using a parallel port to communicate with the printer, you need:

• a Centronics interface adapter installed in the printer.

• a parallel cable to run between the printer and the PC.

If you did not have the parallel interface installed at the factory, you can install the field installable option (Part No. 056830) in the optional I/O board port of your printer. You can purchase a parallel cable from Intermec (Part No. 051211) or from your local computer store.

To connect your printer to a PC parallel port

1. Turn the On/Off switch to the off position.

2. Plug the Centronics cable connector into the interface adapter port on the back of the 4400 printer.

3. Plug the other end of the cable into a parallel port on the PC.

2-8

Page 45

HelvC

NugFont

Code39

Installing the Printer

Connecting the 4400 to a Network

You can connect the 4400 printer to Novell NetWare networks, Token Ring networks, or TCP/IP networks. To connect the 4400 printer to a network, you must have:

• a Centronics parallel interface installed in your printer.

• a network interface adapter (for example, Ethernet).

If you did not have the interface installed at the factory, you can install the field installable option (Part No. 056830) in the optional I/O board port of your printer.

The network interface adapter (for example, Ethernet) connects to the Centronics parallel interface on the back of the printer. Your network must be able to use XON/XOFF (hardware handshake) protocol. Refer to your network documentation for more information.

Connecting the 4400 to an AS/400

To connect a 4400 printer directly to an AS/400 or midrange system, you need:

• a twinax adapter card.

• a twinaxial cable (equivalent to IBM Part No. 7362267 or 7362062).

The maximum cable length for the twinax interface is 5000 feet (1525 meters).

If you did not have the twinax card installed at the factory, you can install the field installable option (Part No. 056835) in the optional I/O board port of your printer.

For help on cabling and communications, see the manual that comes with the twinax adapter card.

Note: If you are using a midrange computer other than the AS/400, refer to your system documentation for information on cabling and setting up communications.

Connecting the 4400 to a Mainframe

To connect a 4400 printer directly to an IBM mainframe, you need:

• a coax adapter card.

• a coaxial cable (equivalent to IBM Part No. 2577672 or 1833108).

The maximum cable length allowed is 4920 feet (1500 meters). See the IBM specification Installation and Assembly of Coaxial Cable and Accessories, part number GA27-2805-4, for further information.

2-9

Page 46

4400 Bar Code Label Printer User’s Manual

If you did not have the coax card installed at the factory, you can install the field installable option (Part No. 056836) in the optional I/O board port of your printer.

For help on cabling and communications, see the manual that comes with your coax adapter card.

RS-422 Intermec Pin Assignments

SHIELD

Input RxDB Input RxDA

Output TxDA Output TxDB

PRINTER HOST

➤ ➤

Note: The host in this case includes Intermec products that support RS-422. NonIntermec controllers may have different pin assignments.

Straight Through DTE to DCE Cable for Use With a Modem

25-PIN (PLUG) D-SUB

METAL BACKSHELL

CHASSIS GROUND

TRANSMITTED DATA

RECEIVED DATA

REQUEST TO SEND

CLEAR TO SEND

DATA TERMINAL READY

SIGNAL GROUND

1 2 3 4 5

PRINTER

SHIELD

➤ ➤ ➤ ➤ ➤

NOTE: Connect pin 1 to shield

at one end only.

19 14

16 13

4400-17B

25-PIN (PLUG) D-SUB METAL BACKSHELL

CHASSIS GROUND

TRANSMITTED DATA

RECEIVED DATA

REQUEST TO SEND

CLEAR TO SEND

DATA TERMINAL READY

SIGNAL GROUND

MODEM

2-10

NOTE: The metal backshell is connected directly to the shield to achieve electrostatic discharge (ESD) immunity.

4400-22B

Page 47

HelvC

NugFont

Code39

Installing the Printer

RS-485 (Multi-Drop) Cables

Refer to the following manuals for information on Multi-Drop cabling and connections.

• 9154 Multi-Drop Line Controller System Manual (Part No. 048517)

• 9161B Installation Manual (Part No. 049572)

Cabling Considerations in Noisy Electrical Environments

The items listed below create noisy electrical environments that can disrupt data communications between your host computer and the printer:

• Large power transformers

• Large electric motors

• Arc welders

• Motor controllers

• Switch gears

Following are several suggestions for reducing the effects of electrical noise if any of the items listed above are located near the printer. Some experimentation may be required to eliminate the problems. If you need help, ask your Intermec representative for assistance.

• Always use shielded cable. Connect the cable shield to the metal backshells

on the cable connectors and fasten the connectors to the serial ports using screws.

• Install ferrite cable clamps.

• Connect the printer chassis ground to the building ground. The chassis

ground is located on the ground pin of the printer power cord.

2-11

Page 48

4400 Bar Code Label Printer User’s Manual

Configuring the Serial Port

The printer’s main port settings should match those of your host computer or controlling device. If the default settings are not satisfactory for your needs, follow the instructions below to change them.

The choices for the main port settings are summarized below. The default values are shown in bold.

Command Settings Description

Baud Rate 110, 300, 600, 1200,

2400, 4800, 9600, 19200

Data Bits

Message Length

Parity

Stop Bits

Protocol

Device Address

*Use for READY/BUSY buffer control.

7 or 8

255, 512

Odd, Even, Mark, Space, Off

1 or 2

Standard,

XON/XOFF*,

A to Z, or 0 to 5

The rate (in bits per second) at which the host exchanges data with the printer.

The number of bits that represent the ASCII characters.

Determines the maximum number of characters in a block (including overhead) that is sent to the printer in Standard, Polling Mode D and MultiDrop protocols.

Checks each transmitted character for errors.

Bits that follow each character to synchronize character transmission.

The type of network used to connect the printer, Multi-Drop, Polling Mode D host and the rest of the data collection system.

Unique address for each device connected with Multi-Drop protocol.

2-12

Page 49

HelvC

NugFont

To change the main port settings, you must use the control panel to reach the selections in the main port menu.

To change any of the values listed in the previous table

1. Start at the OFFLINE READY display.

2. Press [MENU]. Then press [↑] or [↓] until the display shows the following:

OFFLINE

INSTALL MENU

3. Press [SELECT]. The display shows:

INSTALL MENU

SECURITY

4. Press [↑] or [↓] until the display shows the following:

INSTALL MENU

MAIN PORT

5. Press [SELECT]. The display shows the following:

MAIN PORT BAUD RATE

Code39

Installing the Printer

6. Press [↑] or [↓] to scroll through the available commands.

7. Press [SELECT] when you reach the command you want to change. The display shows the current setting with an asterisk (*).

8. Press [↑] or [↓] to scroll through the available settings for the command.

9. When you see the setting you want, press [ENTER]. The asterisk (*) appears next to the new setting, indicating it is now active.

10. Press [CONTINUE] to return to the OFFLINE READY display or, to change other settings, press [MENU] and repeat Steps 6 through 9.

Note: You must cycle the printer power (turn the printer off and then on again) to put any changes into effect. Cycling the power after making a number of changes activates all of them at once.

2-13

Page 50

4400 Bar Code Label Printer User’s Manual

Verifying Printer Communications With Your System

Once you have the printer connected to your system, you need to verify that the printer communicates with your system.

This feature is available through the Data Line Print command in the Service menu. You have two selections for Data Line Print:

Enabled The printer prints all ASCII characters it receives from the host, including control characters. The corresponding hexadecimal code is printed underneath each character.

Disabled The printer prints normally. This is the default setting.

To enable or disable Data Line Print

1. Start at the OFFLINE READY display.

2. Press [MENU] to enter the main menu. Press [↑] or [↓] until you reach the

Service menu.

3. Press [SELECT] to enter the Service menu. Press [↑] or [↓] until the display

shows:

SERVICE MENU

DATA LINE PRINT

4. Press [SELECT]. The display shows:

DATA LINE PRINT

DISABLED*

5. Press [↑] or [↓] to change to Enabled, and then press [ENTER] to move the

asterisk next to the new selection. The display shows:

DATA LINE PRINT

ENABLED*

The printer will now print characters received from the host. The data line print automatically returns to DISABLED after you exit this

menu. Press [ONLINE/OFFLINE] to return to normal printing.

Note: An example using DOS to verify printer communications follows this procedure.

2-14

Page 51

HelvC

NugFont

Example of Using DOS to Verify Printer Communications

1. At the DOS prompt, type the following command and press Enter to

configure the serial port:

MODE COM1 96,E,7,1,N

2. Type the following command lines and press Enter:

COPY CON COM1 ABCDEF^Z

where: COPY CON COM1 tells the PC to copy the next line of information to

communications port COM1.

ABCDEF are random characters typed at the host. ^Z (Ctrl-Z) sends the information to the printer.

The printer prints the following characters:

Code39

Installing the Printer

4400U.012

Note: If you are using a different platform to communicate with your printer, please refer to your system user's manual for information on downloading commands.

2-15

Page 52

Page 53

Using the Control Panel

Page 54

Page 55

HelvC

This chapter explains how to read the control panel display, understand the indicator lights, and operate the printer keys.

About the Control Panel

You can operate the printer directly at the control panel instead of through a host computer. The control panel provides the means for all direct communications with the printer. You can use it for many everyday tasks, such as replacing media, and for less frequently used features, such as resetting printer parameters.

The list below describes operations that require use of the control panel, based on different user categories.

• Printer operators who use the printer daily can use it to open the printer for

general maintenance and to adjust the quality of their labels.

• System administrators, systems analysts, and programmers can use it to

configure the printer and set printing parameters and security levels.

• Service technicians can use it to run diagnostic tests on the printer.

NugFont

ode3

Using the Control Panel

Intermec

SELECT MENU

ENTER

ALERT

0PEN

POWER

FEED

RELOAD

4400

CONTINUE

ON LINE

OFF LINE

4400-13

3-3

Page 56

4400 Bar Code Label Printer User’s Manual

Reading the Display

Messages that indicate printer settings and alert conditions appear on the control panel display.

Operating Messages These messages appear during normal operation of the printer. Shown below is an operating message that indicates the printer is online and ready to print labels:

ONLINE

READY

Menu Messages When you change printing adjustments, messages appear indicating the selections that are active and the task you are performing. For example, when you are adjusting the darkness of your labels, a message similar to the one shown below appears:

DARK ADJUST

The asterisk (*) appears next to the current setting.

HelvC

NugFont

Code39

Error Messages Error messages indicate a problem with the printer or the data from the host. The message shown below indicates the supply of thermal transfer ribbon is depleted or jammed:

RIBBON FAULT

See Chapter 9 for instructions on clearing error messages.

Understanding the Indicator Lights

The control panel has three lights that indicate the current operating status of the printer. All three are lit briefly when the printer is turned on.

Alert

This light flashes when a condition arises that requires your attention, such as an open paper path. A message describing the alert condition is displayed. A beep will sound at regular intervals until the problem is corrected.

Power

This light remains on as long as the printer is turned on and is receiving power.

3-4

Page 57

HelvC

Online

When lit, this light indicates the printer is online (it can receive data from the host computer). While the printer is online, the only commands you can access from the control panel are the commands in the Operator menu.

Using the Operator Keys

There are three Operator keys that are beneath the indicator lights on the control panel.

Key Description

[OPEN] Opens the printer. This key is only operational when the

[FEED/RELOAD] Advances media to the next label and feeds media when

[ONLINE/OFFLINE] Toggles the printer between online and offline. When

NugFont

printer is offline.

reloading. This key is only operational when the printer is offline.

online, the printer prints any data it receives. When offline, the printer stops printing and cannot accept data (but can accept protocol commands) from the host computer.

ode3

Using the Control Panel

[ONLINE/OFFLINE]

For most front panel operations, the printer must be offline. The following message and the online indicator light show the printer is online:

ONLINE

READY

Press [ONLINE/OFFLINE] to toggle between online and offline. When offline, the online indicator light is off and the display shows:

OFFLINE

READY

3-5

Page 58

4400 Bar Code Label Printer User’s Manual

[OPEN]

Make sure the printer is offline before you open or close it (when it is offline, it stops printing).

To open and close the printer

1. Press [OPEN] to unlock the cover, and then lift it up. The Alert light flashes and the display shows:

PAPER PATH OPEN

2. Close the cover. The display shows:

PRESS RELOAD

3. Press [FEED/RELOAD]. The media is advanced and the display shows OFFLINE READY.

HelvC

NugFont

Code39

[FEED/RELOAD]

When the printer is offline, you can use the [FEED/RELOAD] key to reload media or advance the media. Pressing this key once advances media to the next print point. Pressing it twice feeds an entire blank label through the printer.

Using the Selection Keys to Access the Menus

The six keys located above the indicator lights are used for accessing printer features and label adjustments. As you go through these procedures, refer to the circle on page 3-9. This will help you understand how to access the features shown on the circle.

The table below lists a brief description of each selection key.

Key Description

[↑] and [↓] [SELECT] Selects menus and features, and returns to the last adjustment

[ENTER] Activates a selected option. This key also starts a selected Test or

Scrolls through menus and choices of selections within menus.

screen after you have left the menus. This key also selects a digit to be changed when changing parameters.

Service function. [MENU] Returns to a menu list so you can change menus. [CONTINUE] Exits the menus.

3-6

Page 59

HelvC

NugFont

ode3

Using the Control Panel

About the Printer Menus

The four menus in the Main menu divide the features of the printer into categories described by the title of each menu. Use this table to locate the menu you will use the most, based on the tasks you are performing with the printer.

Menu Description User

Operator Used for setting media sensitivity and for

making fine adjustments to the darkness, print alignment and cutoff point of your labels. This menu can be accessed when the printer is online or offline.

Install Select communication parameters and security

levels and install printer options. The printer must be offline to access this menu.

Service Set and adjust operating features, calibrate

printer sensors, and test current settings. The printer must be offline to access this menu.

Configuration Change the operating parameters and activate

or disable optional features. The printer must be offline to access this menu.

Accessing the Main Menu

The selections for changing the printer settings are divided into four menus that cover four different categories for maintaining and customizing your printer. These four menus are listed in the Main menu, which is shown on page 3-9 as the first circle of menus from the center.

Operators who use the printer daily.

Programmers, systems analysts, or other personnel who install and set up the printer

Technicians or other personnel qualified to do repair and service.

Programmers, systems analysts, or supervisors who program and set up the commands for the printer and label formats.

To access the Main menu

1. Make sure the printer is offline and the display shows:

2. Press [MENU]. The display shows:

3. Press [↓]. The display shows:

4. Continue pressing the [↑] and [↓] keys to scroll through the Main menus.

OFFLINE

READY

OFFLINE

OPERATOR MENU

OFFLINE

INSTALL MENU

3-7

Page 60

4400 Bar Code Label Printer User’s Manual

Moving Around Within the Circle

The circle lets you review all of the printer features at once. Once you are used to using the circle to access the menus and features you need, you will find it quite useful for whenever you need to quickly locate and change a feature.

This manual contains complete procedures for activating or changing each feature shown in the circle and it is not necessary for you to know how to use the circle to follow these procedures. The circle shows the menu structure in the following way:

• The ONLINE READY or OFFLINE READY screen is in the middle.

• As you move outwards, you see the menu levels. The final level, at the

edge, contains the settings.

To use the circle

1. Start at the OFFLINE READY

display (only the Operator menu is accessible from ONLINE READY).

HelvC

NugFont

Code39

Intermec

4400

2. Press [MENU] to enter the

Main menu.

3. Press [↑] or [↓] to reach the

menu you need.

4. Press [SELECT] when you reach

the right menu.

5. Repeat Steps 3 and 4 to find

and select the features you are changing.

6. Press [ENTER] to activate the

new setting.

7. Press [CONTINUE] to return to

the Ready display.

ALERT

0PEN

SELECT MENU

ENTER

POWER

FEED

RELOAD

CONTINUE

ON LINE

OFF LINE

4400-13

3-8

Page 61

Using the Main Menu

N/A

EXECUTE TEST

N/A

TO PAGE 1 - 9

EXECUTE TEST

TO FORMAT 1 -19

EXECUTE TEST

N/A

EXECUTE TEST

DISABLED

ENABLED

DISABLED

ENABLED

DISABLED

ENABLED

DISPLAY

N/A

DISPLAY

EXECUTE TEST

TO FONT 3 - 19

EXECUTE TEST

TO GRAPHIC 0 - 99

EXECUTE TEST

N/A

DISABLED

ENABLED

DISABLED

ENABLED

MINIMUM OHMS

MAXIMUM OHMS

AVERAGE OHMS

AMBIENT TEMP

PRINTHEAD TEMP

PRINT PATH OPEN

N/A

0 - 9

N/A

PRINTHEAD FAN

TTR SUPPLY

TTR TAKE UP

MAIN DRIVE

MARK

LABEL TAKEN

ALL

0 - 19

ALL

0 - 25

ALL

0 - 99

EXECUTE TEST

19200

COMMAND TABLES

CONFIGURATION

FONTS/GRAPHICS

PAGES/FORMATS

HEAD LIFT

12V

PWR SUPPLY VOLTS

24V

CALIBRATE SENSOR

GAP

MARK

GAP

RECEIVER

SEND ALL

SEND PAGE

SEND FORMAT

SEND FONT

SEND GRAPHIC

ALL

N/A

HelvC

NugFont

255

110

300

600

1200

2400

4800

9600

BAUD RATE

ALL

N/A

MEMORY RESET

CUTTER CLEAN

MOTOR TESTS

PRINTHEAD

SENSOR OUTPUT

SELECTIVE TRANS

SENDER

RECEIVER

ENABLED

DISABLED

PRINT QUALITY

N/A

EXECUTE TEST

SPACE

MARK

EVEN

ODD

512

MESSAGE LENGTH

DATA BITS

SERVICE MENU

CLONING

DATA LINE PRINT

PRINT TEST LABELS

PITCH LABEL

EXECUTE TEST

STANDARD

OFF

STOP BITS

PARITY

MAIN PORT

READY

PRINT CONFIG

ALL

HARDWARE

USER DEFINED

ode3

XON/XOFF

MULTIDROP

POLLING MODE D

PROTOCOL

DEVICE ADDRESS

INSTALL MENU

PRINT FONTS

PRINT GRAPHICS

ALL

0 THRU 25

0 THRU 99

EXECUTE TEST

Using the Control Panel

A TO Z, 0 TO 5

NONE

SELF-STRIP

CUTTER

N/A

EXTERNAL

LEVEL 0

LEVEL 1

LEVEL 2

LEVEL 3

2.5 IPS to 8.5 IPS

000 to 999

-20 to +20

LABEL

BASIC

SELF-STRIP

CUTTER

MEDIA LENGTH

0" TO 999"

DISABLED

ENABLED

QUANTITY (1-99)

EXECUTE TEST

-10 to +10

PRINTHEAD TEST

PRINTHEAD RANGE

ENABLED

0" TO 99999"

OPTIONS

SECURITY

MAX PRINT SPEED

SENSITIVITY

LABEL REST POINT

FORMS ADJUST

DARK ADJUST

OPERATOR MENU

CONFIGURATION

MEDIA ALERT

PRINT PAGE

PRINT FORMATS

ALL

EXECUTE TEST

LOW MEDIA WARN

SET WARNING

ALL

0 THRU 9

0 THRU 19

QUANTITY (1-99)

EXECUTE TEST

N/A

2.5 IPS TO 8.5 IPS

2 TO 10

HIGH

INCHES

MILLIMETERS

DISABLED

ENABLED

WARN - CONTINUE

WARN - HALT

-45% to +65%

LOW

1" TO 24"

SLASHED

DISABLED

8636/46 10 MIL †

8636/46 15 MIL †

-10 to +10

PRINT SPEED

IMAGE BANDS

HEAD PRESSURE

MAX LABEL LENGTH

LABEL WIDTH

LABEL STOCK

MEDIA TYPE

CHARACTER SET

TRANSLATION

POWER-ON

AUDIBLE ALARM

ASCII ZERO

EMULATION

UNITS

LABEL RETRACT

DISABLED

ENABLED

DISABLED

* Menu appears only

if option is installed.

.2" TO 4.4"

CONTINUOUS

LABEL GAP

LABEL MARK

THERMAL TRANS

DIRECT THERMAL

US ASCII

UK ASCII

GERMAN

FRENCH

NORWAY/DENMARK

SWEDEN/FINLAND

SPANISH

ITALIAN

256 CHARACTERS

DISABLED

ENABLED

ONLINE

OFFLINE

DISABLED

ENABLED

NOT SLASHED

EXECUTE TEST

† 8637/38 13mil for

EXECUTE TEST

6.5mil printhead.

Wheel-6x7

3-9

Page 62

4400 Bar Code Label Printer User’s Manual

HelvC

NugFont

Code39

Tips for Using the Control Panel

Press To Move When You Want To

[SELECT] Outwards towards the edge of the circle. Select a menu choice. [MENU] In towards the center of the circle. Return to a menu.

Note: Use this key to enter the Main menu.

[↑] or [↓] [CONTINUE] Back into the center. Exit menus and return to READY. [ENTER] Activate a setting.

Around the circle. Scroll through menu choices.

• To determine the printer’s present configuration, print a configuration test

label as described in Chapter 1.

• To stop printing immediately, without losing data, press

[ONLINE/OFFLINE].

• To go directly back to the screen where the last adjustment was made, press

[SELECT] at the ONLINE READY or OFFLINE READY screen. This feature saves many keystrokes when making trial-and-error adjustments.

• To go directly back to the menu where the last adjustment was made, press

[MENU] at the ONLINE READY or OFFLINE READY screen. This feature saves many keystrokes when making trial-and-error adjustments.

• To return to the previous menu, press [MENU] from within a menu. This

feature is convenient if you are making many setting changes.

• When you finish making an offline adjustment and wish to go right back to

online printing, press [ONLINE/OFFLINE]. This feature returns you directly to the ONLINE READY screen.

3-10

Page 63

Operating the Printer

Page 64

Page 65

HelvC

NugFont

This chapter explains how to open and close the printer, load media, change the thermal transfer ribbon, set the sensitivity rating for your media, set the dark adjust, set the forms adjust, adjust the label rest point, and print the buffer contents.

About Printer Operation

Your 4400 printer comes with a wide variety of features and many choices for configuring and programming. However, normal operation is quite straightforward. The printer is designed to continually produce high quality labels in harsh environments with minimal supervision and maintenance.

The Operator menu in the printer contains four selections that let you adjust the media sensitivity, print darkness, print alignment and label rest point (perforation point). Since operators must also reload media, clear jams, and perform other maintenance tasks, this chapter includes procedures for these activities as well as for using the Operator menu.

Refer to Chapter 1 if you need to locate a part of the printer or a description of the part’s function.

Code39

Operating the Printer

Opening and Closing the Printer

The following procedures describe how to open and close the printer for replacing media, clearing paper jams, or performing maintenance.

Opening the Printer With Power On

1. Make sure the printer is turned on.

2. If the printer is online, press [ONLINE/OFFLINE]. Printing stops and the display shows:

OFFLINE

READY

3. Press [OPEN] to unlatch the cover. Refer to the following figure. Lift up the cover to expose the paper path. The display shows:

PAPER PATH OPEN

4-3

Page 66

4400 Bar Code Label Printer User’s Manual

Opening the Printer With Power On

OPEN

0PEN

Opening the Printer With Power Off

1. Make sure the printer is turned off or the printer is unplugged.

2. Turn the knob on the Ribbon Access Door one quarter turn counterclockwise, and then lift the door away from the printer.

3. Press down on the cover release and open the printer to expose the paper path.

4. When you are ready to close the printer, replace the Ribbon Access Door. Make sure that the grip on the knob is in the Open or vertical position. Then position the door on the printer and press it into place, making sure it seats evenly.

5. Lock the door into place by turning the knob 1/4 turn clockwise.

6. Close the paper path by pressing down on the cover until the latch catches.

4-4

Page 67

HelvC

NugFont

Code39

4400

SELECT

ALERT

ENTER

0PEN

POWER

CONTINUE

FEED

RELOAD

ON LINE

OFF LINE

Operating the Printer

4400-44

Closing the Printer

1. Close the cover until the catch latches. The display shows:

PRESS RELOAD

2. Press [FEED/RELOAD]. The display shows:

OFFLINE

READY

3. Press [ONLINE/OFFLINE]. The display shows:

ONLINE

READY

4-5

Page 68

4400 Bar Code Label Printer User’s Manual

Closing the Printer

4400

SELECT

ALERT

ENTER

0PEN

POWER

CONTINUE

FEED

RELOAD

ON LINE

OFF LINE

Opening and Closing the Printer With the Media Alert Enabled

1. If the printer is online, press [ONLINE/OFFLINE]. Printing stops and the display shows:

OFFLINE

READY

2. Press [OPEN] and lift the cover. The display shows:

PAPER PATH OPEN

3. After changing media or clearing a jam, close the printer. The display shows:

PRESS RELOAD

4. Press [FEED/RELOAD]. The display shows:

RESET

MEDIA ALERT?

4-6

Page 69

HelvC

NugFont

5. Follow one of these two steps:

• If a new roll of media has been loaded, press [ENTER]. The display

shows:

MEDIA ALERT

RESET COMPLETE

Press [CONTINUE] to return to OFFLINE READY.

• If you have not changed the media, press [CONTINUE] to return to

OFFLINE READY.

6. Press [ONLINE/OFFLINE] to return to the ONLINE READY display and resume printing.

Loading Media Into the Printer

The procedures on the next few pages explain how to load media (label stock) into the printer. If you are using the Media Alert feature, see “Opening and Closing the Printer With the Media Alert Enabled” earlier in this chapter.

Code39

Operating the Printer

Opening the Edge Guides

1. Slide the edge guides apart by pulling the tab on the outside edge guide away from the center.

2. Remove any pieces of media from the paper path.

4400

SELECT

ALERT

ENTER

0PEN

POWER

CONTINUE

FEED

RELOAD

ON LINE

OFF LINE

4400-40B

4-7

Page 70

4400 Bar Code Label Printer User’s Manual

Removing the Media Roll and Shaft

You may need to remove the media roll core and shaft when you replace the roll media.

To remove the media roll and shaft

1. Lift the roll shaft off the roll hanger arms.

2. Remove the media roll core from the shaft and throw it away.

4400

SELECT

ALERT

ENTER

0PEN

POWER

CONTINUE

FEED

RELOAD

ON LINE

ON LINE OFF LINE

4-8

4400-54B

Installing a New Media Roll

1. Install a new roll of media on the roll shaft between the collets. Make sure the labels are sent underneath the tension bar before entering the printer.

2. Place the shaft on the hanger arms.

Page 71

HelvC

NugFont

Code39

Operating the Printer

4400-29B

Feeding Media Into the Printer

Note: If you are using fanfold media, open the media box and place it in back of the printer so the media feeds easily into the printer.

1. Feed the end of the media into the opening in the back of the printer. Make sure the labels are facing up.

Note: If you are using roll media, make sure the labels are fed under the tension bar before they enter the printer.

4-9

Page 72

4400 Bar Code Label Printer User’s Manual

Feeding Media Into the Printer

4400-39B

2. Continue feeding media until several inches extend from the front of the printer.

4400

SELECT

ALERT

ENTER

0PEN

POWER

CONTINUE

FEED

RELOAD

ON LINE

OFF LINE

4400-55B

4-10

Page 73

HelvC

NugFont

Code39

Operating the Printer

Adjusting the Edge Guides

1. Push the tab on the outside edge guide in until the inside edge just touches the edge of the media.

2. Make sure that the media does not pinch or buckle in the label path.

3. Close the printer.

4400

SELECT

ALERT

ENTER

0PEN

POWER

CONTINUE

FEED

RELOAD

ON LINE

ON LINE OFF LINE

4. If you have opened a new box of media, be sure to check the media sensitivity rating. See “Setting the Media Sensitivity Number” later in this chapter. If the sensitivity rating is correct, the printer is now ready to print.

4400-56B

4-11

Page 74

4400 Bar Code Label Printer User’s Manual

Changing Thermal Transfer Ribbon

The following procedures explain how to load thermal transfer ribbon into the printer if you are printing on thermal transfer media.

Removing the Ribbon Access Door

1. Make sure the printer is turned on.

2. Turn the large knob on the door 1/4 turn counterclockwise.

3. Lift the door away from the printer.

4400

SELECT

ALERT

ENTER

0PEN

POW

CONTINUE

FEED

RELOAD

ON LINE

OFF LINE

4-12

4400-43B

Page 75

HelvC

NugFont

Code39

Operating the Printer

Loading the Thermal Transfer Ribbon

1. Remove and discard the used ribbon and inner cores on the ribbon supply and takeup hubs.

2. Remove and discard the protective wrapping on the new ribbon supply.

3. Slide the supply roll onto the supply hub until the notches engage the keys on the hub. Make sure the ribbon unwinds from the bottom of the roll. See View 1 in the figure on the next page.

4. Pull the ribbon around underneath the printhead assembly and up to the takeup hub. See View 2 in the figure on the next page.

5. Slide the ribbon takeup core onto the takeup hub, making sure the notches engage the keys on the takeup hub.

6. Wind the ribbon onto the takeup core until the inked part of the ribbon is past the printhead.

7. Make sure that you enable the thermal transfer ribbon command for the printer. Using the control panel, in the Configuration menu, select Label, Media Type, and Thermal Transfer.

4-13

Page 76

4400 Bar Code Label Printer User’s Manual

Loading the Thermal Transfer Ribbon

4400

SELECT

RELOAD

ENTER

POWER

CONTINUE

FEED

ON LINE

OFF LINE

ALERT

0PEN

4400

SELECT

ALERT

ENTER

0PEN

POWER

CONTINUE

FEED

RELOAD

ON LINE

OFF LINE

4400-58B

4-14

Page 77

HelvC

NugFont

Code39

Operating the Printer

Replacing the Ribbon Access Door

1. Make sure that the grip on the knob is in the Open (vertical) position.

2. Position the door on the printer and press it into place, making sure it seats evenly.

3. Lock the door into place by turning the knob 1/4 turn clockwise.

4400

SELECT

ALERT

ENTER

0PEN

POWER

CONTINUE

FEED

RELOAD

ON LINE

ON LINE OFF LINE

4400-59B

4-15

Page 78

4400 Bar Code Label Printer User’s Manual

Setting the Media Sensitivity Number

Media sensitivity is important because you use it to optimize print quality and print speed. The three-digit sensitivity number specifies the amount of heat required by the printhead to image a label. The amount of heat that each roll of media or ribbon requires is unique to different chemistries and manufacturing processes.

Intermec has developed heating schedules (the amount of heat required to image a label) to produce the highest possible print quality for Intermec media and ribbon combinations on Intermec printers. Look for the three digit media sensitivity number on:

• The side of the media roll. Use the last three digits (140 in the example) of

the 15 digit number stamped on the roll for the media sensitivity number.

• A small label attached to the roll of the media.

• A small label attached to the plastic bag of your ribbon roll.

120066102605140

SENSITIVITY NUMBER

5✩7

120066102605140

4400G.015

Use this three-digit number to optimize print quality and print speed on the 4400 printer. You can achieve the best print quality on the 4400 printer by using Intermec ribbon and media products.

Use the information on the packaging that you saved when loading media and ribbon to determine the correct sensitivity number.

When you load media into the printer, you should check to see that the sensitivity rating for the media matches the rating set in the printer. The default values set the correct sensitivity for most printing needs.

Direct thermal media 420 Thermal transfer media 567

4-16

Page 79

HelvC

NugFont

When you set Sensitivity in the printer to match the rating for your media, the amount of energy the printhead uses is adjusted to a value that is suitable for your media. This improves print quality and sets the darkness to an appropriate level.

You only need to enter the first digit to set the approximate rating for your media. Setting the other two digits is recommended for fine-tuning the sensitivity to improve print quality.

First Digit The first digit (in the hundreds place, at the left) designates the range of sensitivity for your media.

Second and Third Digits The second and third digits are used to fine-tune the printhead energy to improve print quality and darkness of your labels.

Code39

Operating the Printer

Setting the Media Sensitivity Number for Thermal Transfer Media

The sensitivity rating, printed on each roll of thermal transfer media or ribbon, has an asterisk (*) in place of one of the digits. On thermal transfer media, the rating contains the first and second digits, and then an asterisk in place of the third digit because this digit is reserved for ribbon. The rating on the ribbon has the first and third digits, with an asterisk in place of the second digit because this digit is reserved for media.

For example, you may see 56* on the media, and 5*7 on the ribbon. To finetune the printhead for your media, you should set the sensitivity to 567.

Note: If you change media types often, you may decide to choose types with the same first digit in their sensitivity rating and then set sensitivity to that digit only. This will make it unnecessary to alter the setting each time you change to a different type of media. See the following tables to compare settings for various types of media.

Setting the Media Sensitivity Number for Other Media and Ribbons

If you are not using Intermec media and ribbon, or you misplaced your packaging with the three-digit sensitivity number label on it, you can set the approximate sensitivity setting. The approximate sensitivity numbers are the first entry (in bold text) for each series in the media sensitivity settings table on the following pages. Enter the three-digit approximate sensitivity setting (for example, 800) to achieve acceptable print quality.

4-17

Page 80

4400 Bar Code Label Printer User’s Manual

Use the following tables to find the correct sensitivity rating for you direct thermal media or thermal transfer media and ribbon combination.

Direct Thermal Media and Ribbon Sensitivity Settings

Sensitivity

Approximate Sensitivity Ratings

Setting Thermal Transfer Media/Ribbon

700 Series High Sensitivity

400 Series Medium Sensitivity

100 Series Low Sensitivity

740 Duratherm Lightning Plus-1 720 Duratherm Lightning Plus-2

480 Duratherm Lightning IR-2 470 Duratherm Lightning-1 460 European Thermal IR 450 Duratherm Lightning IR-1 440 European Thermal Economy 430 Duratherm Lightning Synthetic 420 Duratherm Lightning-2

190 Duratherm Buff Tags 180 Duratherm II-1 170 European Thermal Top Board/Reinforced 160 Duratherm II Tag 150 Duratherm Buff Labels

4-18

140 European Thermal Top 130 Duratherm II-2 120 European Thermal Economy Tag

Page 81

HelvC

NugFont

Thermal Transfer Media and Ribbon Sensitivity Settings

Sensitivity

Approximate Sensitivity Ratings

Setting Thermal Transfer Media/Ribbon

Code39

Operating the Printer

800 Series High Sensitivity (Paper)

600 Series Medium Sensitivity (Plastic)

500 Series Medium Sensitivity (Paper)

864 European Uncoated/Standard 854 Duratran I/Standard 834 Duratran I Tag/Standard

687 Duratran Matte Polyester/Premium 677 Duratran Syntran/Premium 647 Duratran Tyvek/Premium 633 European Polyethylene/Premium 627 Duratran Kimdura/Premium

567 Duratran II-1/Premium 565 Duratran European/Premium 547 Duratran II-2/Premium 533 European Tag/Premium 527 Duratran II Tag-5 mil and 7 mil/Premium 513 European Coated and Board Tag/Premium

300 Series Low Sensitivity (Plastic)

200 Series Low Sensitivity (Plastic)

369 Super Premium Poly./Super Premium 3 366 Super Premium Poly./Super Premium 7

238 Gloss Polyimide (Kapton)/Gloss Super Premium 7 236 Gloss Polyimide (Kapton)/Super Premium 7 226 Matte Polyimide (Kapton)/Super Premium 7 222 Matte Polyimide (Kapton)/Matte Super Premium

4-19

Page 82

4400 Bar Code Label Printer User’s Manual

You should check the Sensitivity rating each time you open a new box of media, and change it if necessary.

To change the sensitivity rating

1. Start at the ONLINE READY display:

ONLINE

2. Press [MENU] to enter the Operator menu. Then press [↑] or [↓] until you

see the display:

OPERATOR MENU

SENSITIVITY

3. Press [SELECT]. The current setting appears with a cursor under the first digit:

SENSITIVITY

4. If the setting is correct, skip to Step 8. Otherwise, press [↑] to increase the digit, or press [↓] to decrease it:

READY

420*

SENSITIVITY

5. Press [SELECT] until the cursor is under the digit you need to change as shown in the example below:

SENSITIVITY

6. Repeat Steps 4 and 5 until the setting is correct.

Note: Pressing [SELECT] at the last digit moves you to the first digit.

7. Press [ENTER] to activate the new setting.

8. Press [CONTINUE] to return to the ONLINE READY display.

Setting the Dark Adjust

Print darkness can be adjusted when the printer is online or offline. The dark adjust setting is for fine-tuning only. As long as you set the sensitivity rating, a darkness setting of zero should provide optimal print quality. However, as the printhead wears or if you use a lot of media, some adjustment may be necessary.

320*

420

Check the sensitivity rating first before using the Dark Adjust command.

4-20

Page 83

HelvC

NugFont

To adjust the darkness of your labels

1. Start at the ONLINE READY display:

ONLINE

READY

2. Press [MENU] to enter the Operator menu. Press [↑] or [↓] until the display

shows:

OPERATOR MENU

DARK ADJUST

3. Press [SELECT]. The display shows the current dark adjust setting with an asterisk (*) as shown in the example below:

DARK ADJUST

4. Press [↑] to increase the number and darken the printing. Press [↓] to decrease the number and lighten the printing. The range is from -10 (lightest) to 10 (darkest).

5. Press [ENTER] at the desired setting. The asterisk (*) moves to the new setting as shown in the example below:

Code39

Operating the Printer

DARK ADJUST

6. Press [CONTINUE] to return to the ONLINE READY display. Print out a few labels. You may want to scan some labels to see if they are too dark or light to scan.

7. If the labels are too dark or too light, repeat Steps 3 through 6.

Using the X and Y Forms Adjust

If the print on your labels is not positioned correctly, you can center the printed image with the X and Y Forms Adjust. The X Forms Adjust lets you adjust the position of the printed image in the direction of media movement (moves the print further towards the front or back of the label). The Y Forms Adjust lets you adjust the position of the print in the direction parallel to the front of the printhead (moves the print towards the sides of the label). You can use X and Y Forms Adjust when the printer is online or offline.

Note: Make sure you set the Label Width before you use the Forms Adjust command. Refer to ”Configuring the Label Width,” in Chapter 5.

4-21

Page 84

4400 Bar Code Label Printer User’s Manual

-X

-Y

*FORMAT*

➤

*FORMAT*

➤

You can adjust the print alignment on your labels without interrupting normal label production. The following example uses the X Forms Adjust feature. The procedure is performed the same way for the Y Forms Adjust feature.

Direction of media from printer

4400B-138

Note: The x-dimension is also affected by the Top-of-Form configuration command. For more information, see “Top-of-Form, Set” in Chapter 7.

To adjust the print alignment (example)

1. Start at the ONLINE READY display:

ONLINE

READY

2. Press [MENU] to enter the Operator menu. Press [↑] or [↓] until the display

shows:

OPERATOR MENU

X FORMS ADJUST

3. Press [SELECT]. The display shows the current X Forms Adjust setting with an asterisk (*) as shown in the example below:

X FORMS ADJUST

4. Press [↑] to increase the number and move the print towards the back of the printer. Press [↓] to decrease the number and move the print towards the front of the printer.

4-22

Page 85

HelvC

NugFont

Note: The range for the X Forms Adjust is from -20 (furthest towards the front) to +20 (furthest towards the back). The range for the Y Forms Adjust is from -30 (closest to the top) to +30 (closest to the bottom).

5. Press [ENTER] at the desired setting. The asterisk (*) moves to the new setting as shown in the example below:

X FORMS ADJUST

6. Press [CONTINUE] to return to the ONLINE READY display. Print out a few labels.

7. If the print is not positioned properly, repeat Steps 3 through 6.

Adjusting the Label Rest Point

This command is used mostly with the Self-strip option. If you are using SelfStrip, you may find that your labels are not stopping at the right point for removal and you are tearing off part of a label each time you remove one from the printer. Adjusting the label rest point changes the point at which labels are presented for removal.

Code39

Operating the Printer

To adjust the label rest point

1. Start at the ONLINE READY display:

ONLINE

READY

2. Press [MENU] to enter the Operator menu. Press [↑] or [↓] until the display shows:

OPERATOR MENU

LABEL REST POINT

3. Press [SELECT]. The display shows the current Label Rest Point setting with an asterisk (*) as shown in the example below:

LABEL REST POINT

4. Press [↑] to increase the number and move the labels farther before tearing them off. Press [↓] to decrease the number so the labels do not move as far forward before you tear them off.

Note: The range for the Label Rest Point is from -30 to +30 dots.

4-23

Page 86

4400 Bar Code Label Printer User’s Manual

5. Press [ENTER] at the desired setting. The asterisk (*) moves to the new setting as shown in the example below:

LABEL REST POINT

6. Press [CONTINUE] to return to the ONLINE READY display. Print out a few labels.

7. If the labels do not stop at the right point on the tear bar or cutter, repeat Steps 3 through 6.

Printing the Buffer Contents

You can print the data that is stored in the printer memory when the printer is offline. This clears the printer’s data buffer so you can print the labels stored in the buffer before turning off the printer.

To print the buffer contents

1. At the ONLINE READY display, press [ONLINE/OFFLINE]. The printer stops printing and the display shows:

2. Press [CONTINUE]. The printer resumes printing. Since it is offline and cannot receive new data, it prints only what is in the printer buffer.

3. When printing stops, the buffer is empty.

About Error Messages

If the printer encounters a problem that prevents it from operating properly, the Alert light flashes and an error message appears on the display. An alarm will also sound at regular intervals until the problem is corrected. If the problem affects printing, the printer will stop and wait for you to clear the error message.

If you get an error message, refer to Chapter 9, “Troubleshooting.”

OFFLINE

READY

4-24

Page 87

Configuring the Printer

Page 88

Page 89

HelvC

NugFont

This chapter explains how to set the configuration parameters for optimizing label quality, printer performance and print speed, emulating an 8636/46 printer, and customizing your printer for media type, media alert, and character set. It also explains how to restore the factory default configuration.

Code39

Configuring the Printer

About Printer Configuration

When you configure your printer, you customize it to meet your distinct operational needs, which include optimizing the print quality and print speed of your labels. The printer is shipped with default configuration settings that work in most operating environments, but are easily changed if necessary. The 4400 printer has a large variety of configuration settings as shown on the foldout page in the previous chapter. Use this circle to familiarize yourself with all the options available under the Configuration menu.

Changing the Basic Configuration Settings

The following table shows all the configuration settings available under Basic in the Configuration menu, except the Printhead Range setting. (For information on this setting, see “Adjusting the Printhead Range” later in this chapter.) Commands to enable options (Self-Strip or Cutter) are marked with an asterisk (*) since they appear on the menu only after being installed. Default values are shown in bold.

Note: For some commands you must cycle the power (turn the printer off and then on again) or press [FEED/RELOAD] after changing the setting. Cycling the power puts all changes into effect at once.

5-3

Page 90

4400 Bar Code Label Printer User’s Manual

Basic Configuration Settings

Command Settings Description

Character Set

Translation

Power-On

Audible Alarm ASCII Zero Emulation 8636/46 10 mil, 8636/46 15 mil,

Units Label Retract

Printhead Test

US ASCII, UK ASCII, German, French, Norway/Denmark, Sweden/Finland, Spanish, Italian, 256 ISO Characters

Enabled, Disabled

Online, Offline

Enabled, Disabled Slashed, Not Slashed

(8637/38 13 mil for 4400 users with a 6.5 mil printhead),

Disabled Inches, Millimeters Enabled, Disabled

Warn - Continue,

Warn - Halt

Selects the character set for the language being used.

Enables IBM character translation for the selected printer language.

Sets the printer to online or offline when it is turned on.

Enables audible alarm (beep) for alert conditions. Selects whether zeros are printed with a slash. Emulates an Intermec 8636 or an 8646 printer. The

4400 printers with the 6.5 mil printhead can emulate 8637 or 8638 printers. Cycle the power after changing this setting.

Displays measurements in selected units. Retracts a label before printing to prevent skipped

labels. Press [FEED/RELOAD] after changing this setting.

Determines whether printing continues if the Printhead Test sends a warning.

Printhead Range

Self-Strip*

Cutter*

5-4

-45% to +45% Determines the percentage by which the elements may deviate in resistance before generating a warning.

Enabled, Disabled

External option that stops the printer at each label so the backing can be removed. Press [FEED/RELOAD] after changing this setting.

External option that cuts labels as they are printed. Press [FEED/RELOAD] after changing this setting.

Page 91

HelvC

NugFont

To change the default values

1. Start at the OFFLINE READY display (if necessary, press [ONLINE/OFFLINE]).

2. Press [MENU]. Then press [↑] or [↓] until the display shows:

OFFLINE

CONFIGURATION

3. Press [SELECT]. The display shows:

CONFIGURATION

LABEL

4. Press [↑] or [↓] until the display shows:

CONFIGURATION

BASIC

5. Press [SELECT]. The display shows:

BASIC

CHARACTER SET

Code39

Configuring the Printer

6. Press [↑] or [↓] to scroll through the available commands.

7. Press [SELECT] when you reach the command you want to change. The display shows the current setting with an asterisk (*).

8. Press [↑] or [↓] to scroll through the available settings for the command.

9. When you see the setting you want, press [ENTER]. The asterisk (*) appears next to the new setting, indicating it is now active.

10. Press [CONTINUE] to return to the OFFLINE READY display or, to change other settings, press [MENU] and repeat Steps 6 through 9.

5-5

Page 92

4400 Bar Code Label Printer User’s Manual

Changing the Label Configuration Settings

To obtain the best print quality, you must adapt your printer to print at the desired print speed on the type of media (label stock) you are using. Your Intermec Media Products representative can recommend media types for your system.

The following table shows the available settings for optimizing print quality and speed with the commands under Label in the Configuration menu. Default values are shown in bold.

Command Settings Description

Print Speed

Image Bands

Head Pressure

Max Label Length 1 to 24 in (25 mm to 600 mm).

Label Width

Label Stock

Media Type

2.5, 3.0, 3.5, 4.0, 4.5, 5.0, 5.5, 6.0,

6.5, 7.0, 7.5, 8.5, 10 in/sec (64, 76, 90, 104, 117, 132, 142, 153, 165, 180, 198, 221, 254 mm/sec)

2 to 10. Default is 3.

Low, High

Default is 5 in (125 mm).

0.20 to 4.40 inches in increments of 0.05 inches (5 to 112 mm)

Continuous, Label Gap, Label Mark

Direct Thermal, Thermal Transfer

Sets the rate at which labels are printed. See “Optimizing the Print Speed and Image Bands” later in this chapter.

Controls the amount of printer memory that is allocated to create label images.

Changes the printhead pressure. Pressure should be set to Low for labels and High for tag stock. See ”Printhead Pressure” later in this chapter.

Sets maximum amount of label stock the printer will advance before looking for low stock.

Calculates the image position according to the label width. See “Configuring the Label Width” later in this chapter. Press [FEED/RELOAD] after changing this setting.

Lets the printer recognize where labels start and end as they are printed. Press [FEED/RELOAD] after changing this setting.

Selects direct thermal or thermal transfer media. Press [FEED/RELOAD] after changing this setting.

5-6

Page 93

HelvC

NugFont

To change the default values

1. Start at the OFFLINE READY screen as shown below:

OFFLINE

READY

2. Press [MENU]. The display shows:

OFFLINE

OPERATOR MENU

3. Press [↑] or [↓] until the display shows:

OFFLINE

CONFIGURATION

4. Press [SELECT]. The display shows:

CONFIGURATION

LABEL

5. Press [SELECT]. The display shows:

LABEL

PRINT SPEED

Code39

Configuring the Printer

6. Press [↑] or [↓] to scroll through the available commands.

7. Press [SELECT] when you reach the command you want to change. The display shows the current setting with an asterisk (*).

8. Press [↑] or [↓] to scroll through the available settings for the command.

9. When you see the setting you want, press [ENTER]. The asterisk (*) appears next to the new setting, indicating it is now active.

10. Press [CONTINUE] to return to the OFFLINE READY display or, to change other settings, press [MENU] and repeat Steps 6 through 9.

5-7

Page 94

4400 Bar Code Label Printer User’s Manual

About the Printhead Test

Each time you turn on the printer, or send a specific command from the host, the elements in your printhead are tested to make sure they are heating properly. If an element’s resistance level is above or below the acceptable range, the printer displays the following warning:

PRINTHEAD TESTED

OUT OF RANGE

When you get this warning, check the print quality of your labels. If the quality has decreased, contact your Intermec representative. If your labels are satisfactory, you can adjust the test so the warning coincides with faulty labels. See “Adjusting the Printhead Test” later in this chapter.

You can make the printer stop printing when it tests out of range by setting the PRINTHEAD TEST command in the Basic Configuration menu to WARNHALT. In this configuration, the warning appears on the control panel and is sent to the host. The default value for the printhead test is WARN-CONTINUE. This command allows the printer to continue printing upon test failure and causes a warning to appear on the control panel. No warning is sent to the host.

Note: If you have a dot out of range, make sure that it affects the quality of your label. It may apply to a dot that you are not using in your specific format.

Printhead Pressure

The printhead pressure setting controls the pressure applied to the media as it passes between the platen roller and the printhead. This adjustment helps compensate for variations in the thickness between tag stock and other label stock. You can set the pressure as follows:

• Low for labels

• High for tag stock

Changing the pressure will not harm the printer. If your labels are slipping, or you notice the pressure is too light (and the printhead has been cleaned), try changing the pressure to the other setting.

Note: You may need to remove the tear bar for tag stock.

5-8

Page 95

HelvC

NugFont

Code39

Configuring the Printer

Adjusting the Printhead Test

The printer displays the following warning if any of the elements in the printhead are not within the tolerance resistance values:

PRINTHEAD TESTED

OUT OF RANGE

There are two indications of a faulty printhead:

• You receive a warning, but your labels look fine. This happens when the

printhead elements that are “out of range” do not affect your labels.

• You notice a decrease in label quality but the printer does not send a

warning. This may mean that the elements affecting your labels are not heating perfectly, but are still within the acceptable resistance range.

You can adjust the printhead test so that you receive the warning at a time when the wear on the printhead is truly affecting your labels. When you adjust the test, you adjust the resistance range that is considered acceptable.

Note: If you have a dot out of range, make sure that it affects the quality of your label. It may apply to a dot that you are not using in your specific format.

Note: A decrease in label quality is usually not due to the printhead elements. Check the sensitivity rating and Dark Adjust commands and then clean the printhead before adjusting the printhead test.

The Printhead Range Percentage

You adjust the resistance range by increasing or decreasing the percentage by which the elements may deviate in resistance before generating a warning. This range extends on both the negative and positive sides of the perfect resistance.

The resistance deviation is caused when the wires that carry energy to the printhead elements begin to wear out. If the resistance of the wires increases, the printhead elements do not heat up enough so you need to decrease the positive side of the range. If the resistance of the wires decreases, the elements heat up too much so you need to increase the negative range.

5-9

Page 96

4400 Bar Code Label Printer User’s Manual

Adjusting the Printhead Range

If you get a warning and your labels are fine, widen the range by increasing the positive side or decreasing the negative side.

If print quality decreases and you did not get a warning, adjust the range as follows:

• If the labels show dark streaks, some of the elements are too hot. Increase

the negative range (so that it is less negative).

• If the streaks or are too light (and the printhead is clean), some elements are

not hot enough. Decrease the positive range.

To adjust the printhead range

1. From OFFLINE READY, press [MENU], and then press [↑] or [↓] until the

display shows:

OFFLINE

CONFIGURATION

2. Press [SELECT]. Then press [↑] or [↓] until the display shows:

CONFIGURATION

BASIC

3. Press [SELECT]. Then press [↑] or [↓] until the display shows:

BASIC

PRINTHEAD RANGE

4. Press [SELECT]. The display shows the current settings for the printhead range. The example below shows the default values.

PRINTHEAD RANGE

-45% TO +45%

5. Press [SELECT] to move the cursor between the negative range and the positive range.

6. Press [↑] to increase a value, or press [↓] to decrease it. The widest available range is between ±45% and the narrowest is between ±10%.

Note: The keys work in a circular fashion, so pressing [↑] at the highest value takes you to the lowest and vice versa.

7. Press [CONTINUE] to return to the OFFLINE READY display.

5-10

Page 97

HelvC

NugFont

Code39

Configuring the Printer

Optimizing the Print Speed and Image Bands

In order to print labels as quickly as possible, you must adjust the print speed in conjunction with the number of image bands. The Print Speed and Image Band settings determine the rate at which the printer processes the images of your labels. This in turn affects the speed of the entire printing process.

In the 4400 printer, label printing and image processing occur simultaneously. For this reason, it is very important that these settings be synchronized. If the Image Band command is too low, the imaging process is unable to keep up with the print speed. In this case, the printer stops printing and starts again at the lowest print speed. If the Image Band command is set too high, the printer spends too much time imaging, which slows down label production.

About the Image Bands Command

The Image Bands command controls the amount of memory allotted to the imaging process. When you increase the image band adjustment to a higher number, you are adding more buffers to the imaging memory. By doing this, you are giving the printer more memory (and time) to image the label before it starts printing.

The minimum number of required image bands is dependent upon the print speed and the complexity of the label. Labels that contain numerous fields with different rotations, graphics, different sizes of outline fonts, or combinations of any number of these formatting options may require a higher number of image bands.

Optimizing Image Bands for Print Speed

To optimize the number of image bands for your print speed, set the image bands at the lowest number (2) and then print a label at the desired speed. If the label prints, the Image Band setting is correctly optimized.

If the number of image bands is still too low, the printer aborts the label before printing is completed and attempts to reprint the label at the slowest speed (2.5 ips) with the highest number of image bands (10). At this point, return to the original print speed and increase the original number of image bands one at a time. Continue to increase the number of image bands until the printer prints a label correctly.

If the printer still aborts and reprints at the highest image band setting, you may be trying to optimize at a print speed that is too high for your labels. Try optimizing the number of image bands at a lower print speed.

5-11

Page 98

4400 Bar Code Label Printer User’s Manual

Optimizing Image Bands for Batch Printing

If you frequently print batches of identical labels (using the <US> command), you may want to optimize the number of image bands for batch printing. This is especially helpful if you experience delays between the printing of each label.

To optimize the number of image bands for batch printing, you must select enough image memory to allow the printer to retain the entire label image PLUS ONE INCH (one image band is equal to 1 inch). Therefore, if the printed image stops at a distance of 4 inches from the beginning of the label, you must select five image bands to prevent reimaging.

Note: If you use the quantity count command <RS> instead of <US>, the printer software assumes that each label is different and will reimage every time a label is printed.

Configuring the Label Width

Label Width redefines the vertical origin of the printed image. Setting this command lets the printer reposition the image when media width changes. If you are printing in a page format, the label width may extend across more than one label. See the following figure for an illustration of measuring across single and multiple (page format) labels.

5-12

Page 99

HelvC

NugFont

Direction of media from printer

0.2"-4.4"

Code39

Configuring the Printer

0.2"-4.4"

4400-52

To change the label width setting

1. Press the [ONLINE/OFFLINE] key until the control panel display shows

the following:

OFFLINE

READY

2. Press the [MENU] key.

3. Press the up or down arrow key ([↑] or [↓]) until you select the

Configuration menu. The display shows:

OFFLINE

CONFIGURATION

4. Press the [SELECT] key.

5-13

Page 100

4400 Bar Code Label Printer User’s Manual

5. Press the up or down arrow key ([↑]or [↓]) until the display shows:

CONFIGURATION

6. Press the [SELECT] key.

7. Press the up or down arrow key ([↑] or [↓]) until the display shows:

LABEL WIDTH

8. Press the [SELECT] key.

9. Press the up or down arrow key ([↑] or [↓]) until the correct width appears in the display. Then press the [ENTER] key. An asterisk appears next to the setting.

10. Press the [CONTINUE] key. The printer returns to Offline status.

11. To return the printer to Online status, press the [ONLINE/OFFLINE] key.

Setting the Media Alert

LABEL

The Media Alert feature can warn you when your media supply is getting low. When set, it causes the Alert light to flash when the label stock supply gets down to a preset level. You can also set an audible alarm.

Note: Be sure to reset the media length and low media warn each time a different size roll of media into the printer. If this is not done, the printer may not give sufficient warning of a low media condition.

To use the Media Alert, you set three control panel commands that give the printer the information it needs to run the alert. These commands are summarized in the table below. The default settings are in bold.

Command Settings Description

Media Length

Low Media Warn

Set Warning

0 to 99999 in. or 0 to 9999999 mm.

0 to 999 in. or 0 to 99999 mm.

Enabled, Disabled

Sets the media supply length (in inches or millimeters), so the printer can count backwards down to the low media warning point

Sets the minimum amount media supply. When the media reaches this amount, the alert light and low media warning are activated.

Enables or disables the Media Alert feature.

5-14

Intermec 4400 User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual