Interlogix TruVision DVR 15HD User Manual
TruVision DVR 15HD User
Manual
P/N 1073201-EN • REV A • ISS 15DEC16
Copyright
©
2016 United Technologies Corporation. All rights reserved.
Interlogix is part of UTC Climate, Controls & Securit
y, a unit of United
Technologies Corporation
. All rights reserved
Trademarks and
patents
Trade names used in this document may be trademarks or registered
trademarks of the manufacturers or vendors of the respective products.
Manufacturer
Interlogix
2955 Red Hill Avenue, Costa Mesa, CA 92626
-5923, USA
Authorized EU manufacturing representative:
UTC Fire & Security B.V.
Kelvinstraat 7, 6003 DH Weert, The Netherlands
FCC compliance
TVR 15DHD only:
Class A
: This equipment has been tested and found to comply with the limits for
a Class A digital device, pursuant to part 15 of the FCC Rules. These limits are
designed to provide reasonable protection against harmful interference when
the equipment is operated
in a commercial environment. This equipment
generates, uses, and can radiate radio frequency energy and, if not installed
and used in accordance with the instruction manual, may cause harmful
interference to radio communications. Operation of this equipmen
t in a
residential area is likely to cause harmful interference in which case the user will
be required to correct the interference at his own expense.
FCC compliance
Class B: This equipment has been tested and found to comply with the limits for
a Class
B digital device, pursuant to part 15 of the FCC Rules. These limits are
designed to provide reasonable protection against harmful interference in a
residential installation. This equipment generates, uses, and can radiate radio
frequency energy and, if n
ot installed and used in accordance with the
instructions, may cause harmful interference to radio communications.
There is no guarantee that interference will not occur in a particular installation.
If this equipment does cause harmful interference to rad
io or television
reception, which can be determined by turning the equipment off and on, the
user is encouraged to try to correct the interference by one or more of the
following measures:
•
Reorient or relocate the receiving antenna.
•
Increase the separati on bet ween the equ ipment and receiver.
•
Connect the equipment into an outlet on a circuit different from that to which
the receiver is connected.
•
Consult the dealer or an experienced radio/TV technician for help.
FCC conditions
This device complies with Part 15 of the FCC Rules. Operation is subject to the
following two conditions:
(1) This device may not cause harmful interference.
(2) This Device must accept any interference received, including interference
that may cause unde
sired operation.
Canada
TVR 15DHD only
/ TVR 15DHD seulement:
This Class A digital apparatus complies with CAN ICES
-003 (A)/NMB-3 (A).
Cet appareil numérique de la classe A est conforme à la norme CAN ICES
-003
(A)/NMB
-3 (A).
Canada
This Class
B digital apparatus complies with CAN ICES-003 (B)/NMB-3 (B).
Cet appareil numérique de la classe
B est conforme à la norme CAN ICES-003
(A)/NMB
-3 (B).
ACMA compliance
Notice!
This is a Class B product.
Class B ITE is intended primarily for use in the d
omestic environment and may
include:
•
Equipment with no fixed space of use; for example, portable equipment
powered by built-in battereies
•
Telecommunication terminal equipment powered by a telecommunication
network
•
Personal computers and auxiliary connected equipment
Note
: The domestic environment is an environment where the use of broadcast
radio and television receivers may be expected within a distance of 10
m of the
apparatus concered.
ACMA compliance
TVR 15DHD only:
Notice!
This is a Class A product. In a domestic environment this product may
cause radio interference in which case the user m a y be required to tak e
adequate measures.
Certification
EU directives
This product and
- if applicable - the supplied accessories too are marked with
"CE" and comply therefore with the applicable harmonized European standards
listed under the EMC Directive 2014/30/EU, the RoHS Directive 2011/65/EU.
2012/19/EU (WEEE directive)
: Products marked with this symbol cannot be
disposed of as unsorted
municipal waste in the European Union. For proper
recycling, return this product to your local supplier upon the purchase of
equivalent new equipment, or dispose of it at designated collection points. For
more information see: www.recyclethis.info.
2013/56/EU & 2006/66/EC (battery directive
): This product contains a battery
that cannot be disposed of as unsorted municipal waste in the European Union.
See the product documentation for specific battery information. The battery is
marked with this symbo
l, which may include lettering to indicate cadmium (Cd),
lead (Pb), or mercury (Hg). For proper recycling, return the battery to your
supplier or to a designated collection point. For more information see:
www.recyclethis.info.
Contact information
For c
ontact information, see www.interlogix.com or
www.utcfssecurityproducts.eu
TruVision DVR 15HD User Manual 1
Content
Important information 5
Chapter 1 Product introduction 6
Product overview 6
Default settings to access the device 6
Chapter 2 Physical installation 8
Installation environment 8
Unpacking the recorder and its accessories 8
Back panel 9
Monitor connections 10
Rack mounting 11
Chapter 3 Getting started 12
Powering on the recorder 12
The startup wizard 13
Chapter 4 Operating instructions 15
Controlling the recorder 15
The front panel description 15
Using the mouse 19
Using the IR remote control 20
Menu overview 22
Chapter 5 Live vi ew 26
Description of live view 26
Video output 27
Live view mouse menu 27
Single and multiview display mode 29
Sequencing cameras 29
Live view toolbar 29
Digital zoom 31
PTZ preset and tours 31
Chapter 6 Searching files 34
Advanced search video menu 34
Search recordings 35
Log search 38
Chapter 7 Playback functionality 39
Instant playback 39
Overview of the 24-hour playback view 40
24-hour playback 43
Playback speed and skip time 49
Play back frame-by-frame 49
2 TruVision DVR 15HD User Manual
Play back an archived file 50
View a snapshot 50
Digital zoom in playback 51
Create video clips 51
Create bookmarks 52
Lock playback files 52
Chapter 8 Archiving files 54
Archive files 54
Quick Archive 55
Archive files from search results 55
Archive video clips and locked files 57
Merge video files in TruVision Player 58
Export video recordings via TruVision Navigator 59
Chapter 9 Display settings 60
Display settings 60
Layout 61
Chapter 10 Camera setup 63
Supported IP cameras 63
Configure the signal input channel 63
IP camera status 64
Camera recording settings 67
Snapshots 69
Camera OSD 70
Image settings 71
Motion detection 72
Privacy mask 73
Camera tam per 74
VCA setup 75
Configure PTZ settings 76
PTZ presets and tours 77
V-stream encoding 80
Call-up the TruVision HD-TVI camera OSD menu 81
Chapter 11 Network settings 83
Network settings 83
PPPoE settings 85
DDNS settings 86
NTP server settings 87
Email settings 88
SNMP settings 89
UPnP settings 89
Network status 90
Export network packet data 91
Network statistics 92
Port forwarding 92
TruVision DVR 15HD User Manual 3
Chapter 12 Recording 93
Recording schedule 93
Modify the instant playback duration 40
Manual recording 96
Chapter 13 Alarm and event setup 97
Set up alarm inputs 97
Alarm response actions 98
Set up alarm outputs 99
Manual trigger 100
Buzzer settings 100
Alarm and event notification 100
Video loss 103
Alarm host setup 103
Intrusion integration alarm reporting 104
TVRMobile push notifications 108
Chapter 14 Device management 111
Time and date settings 111
General recorder settings 113
Configuration files 114
Upgrade system firmware 115
Holiday schedules 115
Chapter 15 Storage management 118
HDD status information 118
Storage mode 119
S.M.A.R.T. settings 122
Bad sector detection 122
Chapter 16 User management 124
Add a new user 124
Customize a user’s access privileges 125
Local configuration settings 125
Remote configuration set ti ng s 126
Camera configuration s etti ng s 126
Delete a user 127
Modify a user 127
Change the Admin password 128
Chapter 17 System information 129
View system information 129
Search the system log 132
Chapter 18 Using the web browser 135
Internet Explorer users 135
Access the web browser 136
HTTPS settings 136
4 TruVision DVR 15HD User Manual
Web browser live view 137
Control a PTZ dome camera via the web browser 139
Play back recorded video 140
Search for event logs 141
Configure the recorder via the browser 142
Appendix A Specifications 147
Appendix B PTZ protocols 150
Appendix C Port forwarding information 151
Seeking further assistance 151
Appendix D Supported PTZ commands 153
Appendix E Default menu settings 156
Index 168
TruVision DVR 15HD User Manual 5
Important information
Advisory messages
Advisory messages alert you to conditions or practices that can cause unwanted
results. The advisory messages used in this document are shown and described below.
WARNING: Warning messages advise you of hazards that could result in injury or loss
of life. They tell you which actions to take or to avoid in order to prevent the injury or
loss of lif e.
Caution: Caution messages advise you of possible equipment damage. They tell you
which actions to take or to avoid in order to prevent the damage.
Note: Note messages advise you of the possible loss of time or effort. They describe
how to avoid the loss. Notes are also used to point out important information that you
should read.
6 TruVision DVR 15HD User Manual
Chapter 1
Product introduction
Product overview
This recorder is a full featured and scalable tribrid digital video recording system that
can store, display, search, export and manage video from up to 16 analog, HD analog,
or IP cameras. It provides integration with the UTC portfolio of security solutions, and
offers a seamless product experience within the TruVision brand.
The TVR 15HD series can be configur ed and operated through its on-screen di spl ay
(OSD), web browser, mobile applications, TruVision Navigator software, or third party
software using the TruVision SDK.
The recorder can be fully managed by the TruVision Navigator software, which is ideal
for most commercial applications. Its easy and intuitive web browser interface enables
remote configuration, viewing and searching of video on any TruVision recorder.
Note: Models are shipped with the power cords for their region.
Default settings to access the device
Default user names and passwords
See Table 1 on page 7 for the list of default user names and passwords. Go to
Chapter 16 “User management” on page 124 for further inf or mat ion.
Chapter 1: Product introduction
TruVision DVR 15HD User Manual 7
Table 1: Default user names and passwords
User
Description
Administrator
There can only be one administrator.
The user name is admin. The name cannot be modified.
The default password is 1234.
Operator
The default user name is “operator”.
The default password is 4321.
Guest
The default user name is “guest”.
The default password is null.
Note: The default passwords should be changed for security reasons.
Default network settings
The network settings are:
• IP address - 192.168.1.82
• Subnet mask - 255.255.255.0
• Gateway address - 192.168.1.1
• Ports:
When using the browser:
RTSP port: 554
HTTP port: 80
When using TruNav:
RTSP port: 554
Server/Client software port: 8000
Go to “Using the web browser” on page 135 for further information.
8 TruVision DVR 15HD User Manual
Chapter 2
Physical installation
This section describes how to install the recorder.
Installation environment
When installing your product, consider these factors:
• Ventilation
• Temperature
• Moisture
• Chassis load
Ventilation: Do not block any ventilation openings. Install in accordance with the
manufacturer’s instructions. Ensure that the location planned for the installation of the
unit is well ventilated.
Temperature: Consider the unit’s operating temperature (-10 to +55 ºC, 14 to 131 °F)
and noncondensing humidity specifications (10 to 90%) before choosing an installation
location. Extremes of heat or cold beyond the specified operating temperature limits
may reduce the life expectancy of the recorder. Do not install the unit on top of other
hot equipment. Leave 44 mm (1.75 in.) of space between rack-mounted DVR units.
Moisture: Do not use the unit near water. Moisture can damage the internal
components. To reduce the risk of fire or electric shock, do not expose this unit to rain
or moisture.
Chassis: Equipment weighing less than 15.9 kg (35 lb.) may be placed on top of the
unit.
Unpacking the recorder and its accessories
When you receive the product, check the package and contents for damage, and verify
that all items are included. There is an item list included in the package. If any of the
items are damaged or missing, please contact your local supplier.
Chapter 2: Physical installation
TruVision DVR 15HD User Manual 9
Items shipped with the product include:
• IR (infrared) remote control
• Two AAA batteries for the remote control
• AC power cords
• USB mouse
• Recorder
• CD with software and manuals
• TruVision DVR 15HD Quick Sta rt Guide
• TruVision DVR 15HD User Manual (on CD)
• TruVision Recorder Operator Guide (on CD)
Back panel
The figures below show the back panel connections and describe each connector on a
typical TVR 15HD digital video recorder. Details may vary for specific models.
Before powering up the recorder, connect the cameras and a main monitor for basic
operation. Once all required connections are done, enter the relevant data in the setup
wizard (see page 13).
Note: For every hardwired alarm input, connect one wire to the input connection with
the alarm number label and one wire to a Ground connection (labeled G).
Figure 1: TVR 15HD/TVR 1516DHD back panel connections (16-channel models shown)
TVR 15HD model:
Chapter 2: Physical installation
10 TruVision DVR 15HD User Manual
TVR 1516DHD model (EMEA only):
1. Connect up to 16 analog/HD-TVI cameras to
BNC-type connectors (depends on the
recorder model).
2. Connect one CCTV monitor (BNC-type
connector).
3. Connect to a HDTV. The HDMI connection
supports both digital audio and video.
4. Connect four audio inputs to RCA connectors.
5. Power switch (on/off).
6. Connect to a RS-232 device.
7. Connect to ground.
8. Connect to an optional USB device such as a
mouse, CD/DVD burner or HDD.
9. Connect to a VGA monitor.
10. Connect to speakers for audio output.
11. Connect to a network.
12. Connect to a RS-485 device such as a PTZ
camera or a keypad.
13. Connect to the 12 VDC PSU (included).
14. Connect up to 16 alarm inputs (depends on
the recorder model).
15. Connect up to four alarm outputs (depends on
the recorder model.
Monitor connections
The recorder supports up to 1920 × 1080 / 60 Hz resolution in VGA and HDMI. The
monitor resolution should be at least 1024 × 768. Adjust your monitor accordingly to
this resolution.
The VGA or HDMI monitor can be used as the main monitor of the recorder. The BNC
video output can be used as event or alarm monitor.
Chapter 2: Physical installation
TruVision DVR 15HD User Manual 11
Rack mounting
TVR 15cHD is 1U & non rack mountable. TVR 1508/16HD and TVR1516DHD are rack
mountable using the rack mount ears delivered with the product. See Figure 2 below.
Figure 2: Rack-mount installation
To install the rack ears:
1. Attach the two small front-rack mount ears (A) to the recorder (supplied).
2. Attach the recorder to the front rails (B) (screws not supplied).
12 TruVision DVR 15HD User Manual
Chapter 3
Getting started
Powering on the recorder
Before starting the recorder, connect at least one monitor. Otherwise, you will not be
able to see the user interface and operate the device.
The recorder auto-detects the video mode (PAL or NTSC) on startup.
It comes equipped with a universal power supply that will auto-sense 110/240 V,
60/50 Hz.
Note: It is recommended that an uninterruptible power supply (UPS) is used in
conjunction with the device.
To turn on the recorder:
Turn on the recorder using the power switch on the back panel. Once it is powered up,
the status LEDs on the front panel will light up.
To turn off the recorder:
1. In live view mode, right-click the mouse and click Menu. The main menu window
appears.
2. From the menu toolbar, click Shutdown.
3. In the Shutdown popup menu, select Shutdown. Click Yes to confirm shutdown.
You will be requested to enter the Admin password.
To reboot the recorder:
1. In live view mode, right-click the mouse and click Menu. The main menu window
appears.
2. Select the Shutdown icon.
3. In the Shutdown popup menu, select Reboot. Click Yes to confirm shutdown.
You will be requested to enter the Admin password.
Chapter 3: Getting started
TruVision DVR 15HD User Manual 13
The startup wizard
The recorder has an express installation wizard that lets you easily configure basic
recorder settings when first used. It configures all cameras to default settings. The
configuration of each camera and recorder can be customized as required.
By default the startup wizard will start once the recorder has loaded. It will walk you
through some of the more important settings of your recorder.
Any changes you make to a setup configuration page are saved when you exit the page
and return to the main wizar d page.
Note: If you want to set up the recorder with default settings only, click Next in each
screen until the end.
To use the Startup wizard:
1. To launch the startup wizard without rebooting the device, go to Menu > Device
Management > General Settings and click ‘Start wizard’.
2. Select the preferred language for the system and resolution from the dropdown list
and then click Next.
3. Enable or disable the option to start the wizard automatically when the recorder is
turned on. Click Next.
4. In each setup configuration page, enter the desired information and then click Next
to move to the next page. The setup configuration pages are:
Wizard setup pages Description
User configuration You can change the admin password and create additional
users. You must enter an admin password.
The default admin password is 1234.
Caution: It is strongly recommended that you change the
password of the administrator. Do not leave 1234 as the
default password. Write it down in a safe place so that you
do not forget it. If you should forget the password to your
recorder, contact your supplier with the serial number of
your recorder to obtain a secure code to reset it.
Time and date configuration Select the desired time zone, date format, system time,
and system date.
If Daylight saving time (DST) is required, check Enable
DST and enter the desired summer and winter times.
Note: The system time and date are visible on screen.
However, they do not appear in recordings.
Network configuration Configure your network settings such as the NIC type, IP
address, subnet mask, and default gateway. Enter the
preferred DNS server address as well as the alternate one
to use.
HDD management The hard drives are initialized at the factory. However if
you wish to clear all data, click Initialize to initialize the
HDD.
Chapter 3: Getting started
14 TruVision DVR 15HD User Manual
Wizard setup pages Description
Adding IP cameras Click Search to find any available IP cameras on the LAN.
There are two ways to add an IP camera to the recorder
system:
Manually: Enter the IP address of the IP camera to be
added. Select the appropriate protocol, stream number,
and management port and then enter User name and
Admin password, and then click the Add button. Cl ick,
Next to move to the next page.
Automatically: Select the desired IP cameras from the
search results li st. Click Quick Add to add the selected
cameras to the recorder system without modifying the
camera configuration. The search list will display all
supported IP cameras that are located on the LAN.
Recording Configure your default recording settings as required. The
settings apply to all cameras connected to the recorder.
Check the Constant Recording checkbox for the recorder
to record continuously all day. If left unchecked, the
recorder will not record.
Check the desired time lapse check box, TL-Hi or TL-Lo.
To record motion detection events, check Event (Motion).
To record alarm events, check Alarm.
Note: You can configure the recording parameters of each
individual camera for the different recording schedules in
the recording menu.
5. When all the required changes have been entered, a summary page appears
showing all the settings.
Click Finish to exit the Wizard. The recorder is now ready to use.
For a description of the recorder main menu, see “Menu overview” on page 22.
Important! Your TruVision device is delivered with default user name and password
credentials for initial access, easy configuration, and auto discovery. For security
reasons, it is highly recommended to change the default credentials.
TruVision DVR 15HD User Manual 15
Chapter 4
Operating instructions
Controlling the recorder
There are several ways to control the recorder:
• Front panel control. See “The front panel description” below.
• Mouse control. See “Using the mouse” on page 19.
• IR remote control. See “Using the IR remote control” on page 20.
• TVK-800 keypad (from TVK-800 firmware version 1.0i). Please refer to the user
manual for more information.
• Web browser control (TruVision Navigator, TVRmobile). See Chapter 18 “Using the
web browser” on page 135 for more information on using the web browser. Please
refer to the TruVision Navigator and TVRmobile user manuals for more information.
You can use your preferred control method for any procedure, but in most cases we
describe procedures using the mouse. Optional control methods are given only when
they differ substantially from the mouse control methods.
The front panel description
The functi on buttons on the front panel control can be used to operate most, but not all,
of the main functions of the recorder. The LED indicators light up to alert you of various
conditions. The functions available can be limited by setting passwords. See Figure 3
on page 16 for more infor ma ti on.
Chapter 4: Operating instructions
16 TruVision DVR 15HD User Manual
Figure 3: TVR 15HD front panel
TVR 15HD model:
TVR 1516DHD model: (EMEA only)
The controls on the front panel include:
Name Description
1
. Channel buttons Switch between different cameras in live, PTZ control or playback modes.
Use the soft keyboard to enter numerals 0 to 9.
2
. Display
buttons
Display: In multiview mode, toggle through the various multiviews (full, quad,
1+5, 1+7, 9 and 16).
In HDD information mode and user management mode delete a selected
item. In PTZ mode, delete a selected key point. In Log Search mode, display
the details of a log file in Log Search result.
Seq: In Live View mode, start/stop sequencing cameras on the current
monitor.
3
. Menu and
Search
buttons
Menu: Enter/exit the main menu.
Search: In live view, enter the advanced search menu.
4
. Status LEDs Power: A steady green light indicates the recorder is working correctly. Red
indicates a fault.
TVR 15HD only.
Ev ent Alarm : A flashing red light indicates that there is a sensor Alarm In or
another alarm such as motion or tampering. No light indicates that there is no
alarm.
Called “Alarm” on the TVR 1516DHD.
Chapter 4: Operating instructions
TruVision DVR 15HD User Manual 17
Name Description
HDD: HDD indicator steady green when data is being read from or written to
the HDD. A steady red light indicates an HDD exception or error.
Tx/Rx: Steady green indicates a normal network connection. No light
indicates that it is not connected to a network.
Called “Network” on the TVR 1516DHD.
T echnical Alarm: A steady red light indicates that there is a technical alarm
from the recorder. No light indicates that there is no alarm.
Called “Internal” on the TVR 1516DHD.
5
. IR receiver Receiver for IR remote.
To connect the remote control to the recorder, press the Device button, enter
the device address, and press Enter. See “Using the IR remote control” on
page 20 for more information.
6
. Live button Live: Switch to live view mode.
7
. Playback
buttons
Reverse: In live view mode, use to play back the earliest video. In playback
mode, playback a camera in the reverse direction.
Pause: In live view, freeze the last image of the live display for all active
cameras displayed. In playback mode, stop playback.
Play: In live view mode, play all day playback of the current camera (upper-
left video tile if in multiview mode). In playback mode, play back a camera in
the forward direction. In search mode, play back a selected video or view a
snapshot. In PTZ mode, do an auto tour.
Playback: In playback mode, start playing the current file. Starts at the
beginning of the file.
TVR 15HD only.
8
. PTZ buttons Zoom +/-: In live view mode, playback mode, and PTZ control mode use this
button to zoom in and out. Also use them to navigate within menus.
TVR 15HD only.
Preset: In PTZ Control mode, press Preset and a numeric button to call the
specified preset.
Also use
to edit holiday mode, video search mode, HDD selection mode, user
management mode, bookmark management, and bookmark search.
TVR 15HD only.
Tour: In PTZ Control mode, press Tour and a numeric button to call the
specified shadow tour.
Also use to scroll between calendar months and to navigate in a text field.
TVR 15HD only.
9
. Direction The DIRECTION buttons are used to navigate between different fields and
items in menus.
Enter button The ENTER button is used to confirm selection in any of the menu modes.
10
. Archive
button
Press once to enter quick archive mode. Press twice to start archiving.
Indicator blinks green when data is being written to backup device.
11
. USB Interface Universal Serial Bus (USB) port for additional devices such as a USB mouse,
CD/DVD burner, or USB Hard Disk Drive (HDD).
Chapter 4: Operating instructions
18 TruVision DVR 15HD User Manual
Name Description
12
. CD/DVD burner Insert a CD or DVD disc.
TVR 1516DHD only.
13
. Eject button Eject the CD/DVD disc.
TVR 1516DHD only.
14
. Alarm button Use to manually acknowledge an alarm.
TVR 1516DHDonly.
Table 2: Front panel button functions by task
Task
Button
Button function
Live view mode
Direction Press to cycle through channels.
Enter Press to show the PTZ control toolbar.
Reverse
Press to play the earliest video file of the current camera (upperleft video tile if in multiview mode).
Pause
Press to freeze the last image of the live display for all active
cameras displayed.
Play Press to play 24-hour playback of the current camera (upper-left
video tile if in multiview mode).
Live Press to switch to live view mode.
Seq Press to start/stop sequencing cameras on the current monitor.
Hold the Seq button for three seconds to start and stop
sequencing.
Menu Press to enter the main menu.
Playback mode
Direction The left and right buttons are used to speed up and slow down
recorded video. The up and down buttons are used to jump
recorded video forwards or backwards by 30 s.
Enter Press the button to pause the video. Press again to restart the
video.
In single-frame Playback mode
, press to advance the video by a
single frame.
Reverse Press to play back a camera in reverse direction.
In Picture Playback mode, view pictures in reverse direction.
Pause In Playback mode, stop playback.
Play In Playback mode, play back a camera in the forward direction.
Pause mode
Direction The left and right buttons are used to jump recorded video
forwards or backwards by one frame. The up and down buttons
are used to jump recorded video forwards or backwards by one
second.
PTZ control mode
Direction Press to control the movement of the PTZ camera.
Zoom +/- Press to zoom in and out.
Preset Press Preset and a numeric button to call the specified preset.
Tour Press Tour and a numeric button to call the specified shadow
tour.
Chapter 4: Operating instructions
TruVision DVR 15HD User Manual 19
Task
Button
Button function
Play Press to do an auto tour.
Display Press to delete a selected key point from the PTZ Setting >
More Settings> Tour > Key Point list.
Menu navigation
Direction Press to navigate between different fields and items in menus.
Menu Enter/exit the main menu.
Enter Press to confirm the selection in any of the menu modes.
Using the mouse
The USB mouse provided with the recorder can be used to operate all the functions of
the unit, unlike the front panel which has limited functionality. The USB mouse lets you
navigate and make changes to settings in the user interface.
Connect the mouse to the recorder by plugging the mouse USB connector into the USB
port on the back panel or the front panel. The mouse is immediately operational and the
pointer should appear.
Note: Use a USB 2.0 mouse.
Move the pointer to a command, option, or button on a window. Click the left mouse
button to enter or confirm a selection.
You can purchase a spare mouse by ordering part number TVR-MOUSE-1.
See Table 3 below for a description of the mouse buttons.
Table 3: Mouse buttons
Item
Description
Left button
Single-Click Live view: Select a camera to display the live view toolbar.
Menu: Select a component of a menu, such as a button or
an input field. This is similar to pressing the Enter button
on the remote/front panel controls.
Double-Click Live view: Switch between single screen and multi-screen
mode in live/ playback mode.
Click and Drag Live view: Drag channel/time bar.
PTZ control: Adjust pan, tilt and zoom.
Tamperproof, privacy masking and motion d etection
functions: Select the target area.
Digital zoom-in: Drag and select target area.
Right button
Single-Click Live view: Display menu.
Menu: Exit the current menu and return to higher level.
Scroll
-wheel Scroll Up Live view: Return to the previous window.
Menu: Move the selection to the previous item.
Chapter 4: Operating instructions
20 TruVision DVR 15HD User Manual
Item
Description
Scroll Down Live view: Move to the next window.
Menu: Move the selection to the next item.
Using the IR remote control
The recorder is supplied with an infrared (IR) remote control unit. Like the mouse, it can
be used to operate all of the main functions o f the unit .
The IR remote control can be programmed with a unique device ID address so that the
controller will only be able to communicate with recorders with that address. No
programming is necessary if using a single recorder.
The device ID address only applies when using a remote control and not when using a
keypad.
You can purchase a replacement remote control by ordering part number TVRREMOTE-1.
Figure 4: IR remote control
Item Description
1
. Alarm
Acknowledge an alarm.
2
. Device
Enable/disable the IR remote control to
control the recorder.
3
. Numeric buttons
Select a camera, and enter a number in a menu option.
4
. Display
Switch between the different multiview formats.
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TruVision DVR 15HD User Manual 21
Item Description
5
. Mon A and Mon B
Switch between monitors A and B.
6
. Live
Return to live view mode.
7
. Menu
Activate the main menu.
8
. Seq
Start /stop sequencing.
9
. , , ,
In Menu mode: Use left or right arrow but
tons to select and up or down
arrow buttons to edit entry.
In PTZ mode: Use to control PTZ.
In Playback mode: Use to control playback speed.
10
. OK
Confirm selection.
11
. Zoom + and -
Use to control zoom of camera lens.
12
. Preset
Enter preprogrammed three
-digit code to call up a preset.
13
. Tour
Enter preprogrammed three
-digit code to call up shadow tour.
14
. Focus + and -
Use to control focus of camera lens.
15
. Playback control
Use to control playback (Rewind, Pause, Play, and Fast Forward).
16
. Search
Open the Search menu.
17
. Replay
Play back
the selected file from the beginning.
18
. Eject
Eject the
CD or DVD disk.
19
. Archive
Press once to enter quick archive mode. Press twice to start archiving.
Aim the remote control at the IR receiver located at the front of the unit to test
operation.
To change the address of the remote control to the recorder:
1. Press the Menu button on the front panel or right-click the mouse and select the
Menu button. The default display menu window appears.
2. Click Device Management > General Settings.
3. Check the remote control ID value. The default value is 255. This device address is
valid for all IR controls.
Note: The recorder will respond to any remote control that has an address between
1 and 255.
4. On the remote control press the Device button.
5. Enter the device address value. It must be the same as that on the recorder.
6. Press the OK button on the remote control.
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22 TruVision DVR 15HD User Manual
To place batteries into the IR remote control:
1. Remove the battery cover.
2. Insert the batteries. Make sure that the positive (+) and negative (−) poles are
correctly placed.
3. Replace the battery cov er .
Troubleshooting the remote control
If the IR remote control is not functioning properly, perform the following tests:
• Check the battery polarity.
• Check the remaining charge in the batteries.
• Check that the IR remote control sensor is not masked.
If the problem still exists, please contact your administrator.
Menu overview
The recorder has an intuitive structure that allows you to configure the unit’s
parameters quickly and efficiently. Each command icon displays a window that lets you
edit a group of settings. Most menus are available only to system administrators.
The window is divided into three sections. The currently selected command icon and
submenu item are highlighted in green. See Figure 5 below.
You must be in live view mode to access the main menu.
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TruVision DVR 15HD User Manual 23
Figure 5: Menu structure
1. Menu toolbar: Setup options available for the selected menu function. Move the mouse over a
command icon and click to select it. See Table 4 below for a description of the icons.
2. Submenu panel: Submenus for the selected menu function are displayed. Click an item to select it.
3. Setup menu: All the details for the selected submenu are displayed. Click a field to make changes.
Note: See Table 2 on page 16 for the description on how to access the menu options
using the front panel.
Table 4: Description of the menu toolbar icons
Icon Name Description
Display Settings
Configures display settings including video format, resolution,
video output interface, dwell time, multiview format, and
camera sequencing. See Chapter 9 “Display settings” on
page 60.
Camera Setup
Configures analog and IP cameras, snapshot resolution and
quality, camera settings including OSD, motion detection
setup, privacy masking, tampering setup, presets and
shadow tours, PTZ setup, and V-stream encoding. See
Chapter 10 “Camera setup” on page 63
Network Settings
Configures standard network settings including IP address,
email notifications, DDNS setup, and advanced network
settings. See the Chapter 11 “Network settings” on page 83.
Recording
Configures recording settings including instant playback
duration, recording schedule, and manual recording. See
Chapter 12 “Recording” on page 93.
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24 TruVision DVR 15HD User Manual
Icon Name Description
Alarm and Event
Setup
Configures alarm settings including alarm input, alarm output,
manual trigger, buzzer settings, alarm notifications, video
loss, alarm host setup, and intrus ion panel and zone setup
(intrusion integration). See Chapter 13 “Alarm and event
setup” on page 97.
Device Management
Configures system settings including system date and time,
DST, language, menu timeout, import/export config files,
firmware upgrade, holiday schedules, and RS-232 settings.
See Chapter 14 “Device management” on page 111.
Storage Management
Configures HDD information, storage mode, S.M.A.R.T.
settings, and bad sector detection. See Chapter 15 “Storage
management” on page 118.
User Management
Configures users, passwords, and access privileges. See
Chapter 16 “User management” on page 124.
System Information
Displays device information, camera setup information,
recording setup information, alarm inputs information, alarm
outputs information, network information, HDD information,
and log search. See Chapter 17 “System information” on
page 129.
Help
Provides reference information to the various toolbars,
menus, and keys within the interface.
Shutdown
Provides access to logout, reboot, and shutdown options.
See “Powering on the recorder” on page 12.
To access the main menu:
1. In live view, press the Menu button on the remote control or front panel.
- Or Right-click the mouse and select Menu from the pop-up menu.
The main menu window appears. The Display Settings window appears by default.
2. Click the required menu icon to display its submenu options. Modify the
configura tion parameters as required.
3. Click Apply to save the settings.
4. Click Exit to leave the menu setup and return to live view.
The soft keyboard
A keyboard will appear on-screen when you need to enter characters in a window
option. Click a key to input that character.
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TruVision DVR 15HD User Manual 25
Figure 6: The soft keyboard
Description of the keys in the soft keyboard:
Switch to lowercase/upperc
ase
Space
Exit the soft keyboard
Alphanumeric characters
Backspace
Punctuation
Confirm selection
Exiting the main menu
Press the Menu button on the front panel to exit the current menu window and return to
live view, or click Exit in a main menu.
26 TruVision DVR 15HD User Manual
Chapter 5
Live view
Description of live view
Live view mode is the normal operating mode of the unit where you watch live images
from the cameras. The recorder automatically enters into live view mode once powered
up. On the monitor you can see whether a recording is in progress and, if set up to do
so, the current date and time, as well as the camera name.
Status information
Information on the system and camera status is displayed as icons on the main and
auxiliary monitors. The camera status icons are shown for each camera. Each icon
represents information on a specific item. These icons include:
Table 5: Description of the on-screen status icons
Icon
Description
Indicates an alarm.
Indicates that a camera channel is being recorded.
Indicates a motion detection event.
Indicates a video loss event.
Indicates alarm and system event notifications. Clicking the event hint icon opens the
Alarm Center window that lists all the alarm and event notifications. See “Alarm and event
notification” on page 100 for more information.
Indicates manual recording.
Indicates that live view is locked from the front panel. Mouse actions are still allowed.
The recorder can display more than one icon at the same time.
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