Interlogix Topaz User Manual

Topaz

User Manual

P/N 460932001F • ISS 04MAR11

This document may not be copied in whole or in part or otherwise reproduced without prior written consent from UTC Fire & Security, except where specifically permitted under US and international copyright law.

Disclaimer The information in this document is subject to change without notice. UTC Fire & Security

Trademarks and patents Topaz product and logo are trademarks of UTC Fire & Security.

assumes no responsibility for inaccuracies or omissions and specifically disclaims any liabilities, losses, or risks, personal or otherwise, incurred as a consequence, directly or indirectly, of the use or application of any of the contents of this document. For the latest documentation, contact your local supplier or visit us online at www.utcfireandsecurity.com.

This publication may contain examples of screen captures and reports used in daily operations. Examples may include fictitious names of individuals and companies. Any similarity to names and addresses of actual businesses or persons is entirely coincidental.

GE and the GE monogram are trademarks of the General Electric Company and are under license to UTC Fire & Security, 9 Farm Springs Road, Farmington, CT 06034-4065, USA.

Other trade names used in this document may be trademarks or registered trademarks of the manufacturers or vendors of the respective products.

Intended use Use this product only for the purpose it was designed for; refer to the data sheet and user docu-

Software license agreement The EULA is included on the product DVD.

FCC compliance This equipment has been tested and found to comply with the limits for a Class A digital device,

Certification and compliance

Manufacturer UTC Fire & Security Americas Corporation, Inc.

Contact information For contact information see our Web site: www.utcfireandsecurity.com

mentation for details. For the latest product information, contact your local supplier or visit us online at www.utcfireandsecurity.com.

pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications.

You are cautioned that any changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment.

2002/96/EC (WEEE directive): Products marked with this symbol cannot be disposed of as unsorted municipal waste in the European Union. For proper recycling, return this product to your local supplier upon the purchase of equivalent new equipment, or dispose of it at designated collection points. For more information see: www.recyclethis.info.

791 Park of Commerce Blvd, Suite 100, Boca Raton, FL 33487 3630, USA

Contents

Figures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xii

Preface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xvii

Important notice about computer viruses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xvii

Modems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xvii

Type of service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xvii

Telephone company procedures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xvii

Radio frequency. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xviii

If problems arise . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xviii

Conventions used in this document. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .xviii

Safety terms and symbols . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xviii

Chapter 1. Getting Started. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

About the Topaz System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

System Options. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Upgrading Existing Topaz Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Upgrading from Version 1.4.6 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Upgrading from Version 1.4.5 or earlier. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Software Installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Setup for Internet Explorer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Installing Virtual Machine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Setting XP sp2 Firewall . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Installing a Host PC Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

iii

Chapter 2. Using Topaz . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Start Up . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Navigating the Help Table of Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Startup, Log-on, & Navigating . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Startup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Log-on Window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Starting Topaz the First Time Topaz is Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Topaz Quick Start . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Auto Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Server/Workstation Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

Navigating Sections of the System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

Shutting Down the Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

Chapter 3. Events. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

Events Page. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

Video Option . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

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Chapter 4. Cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

Cards. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .52

Card Setup Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .53

How to add a new cardholder. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .54

How to recall a cardholder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .54

How to modify a cardholder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .56

How to delete a cardholder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .56

Access Page. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .57

Photo ID Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .60

Introduction to Photo Badging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .60

Enabling Photo Badging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .60

How to take a photo . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .62

How to import a photo . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .63

How to print a badge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .64

Masking Page. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .65

Configuring a Security Area for Masking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .65

How to add an area for masking. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .66

How to use keypad masking. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .67

Information Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .68

Custom Fields Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .69

Batch Add Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70

How to enter the card number range using a reader . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .72

How to set up a Security Area time schedule. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .72

Batch Delete Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .73

Chapter 5. Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75

Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76

Reader Control Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77

How to control a Reader . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78

Alarm Point Control Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79

How to Mask/Unmask a Security Area or Alarm Input Point . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80

Relay Control Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81

How to control or change the status of a Relay Point . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82

Access Trace Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83

How to start a Trace . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84

How to stop a Trace. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84

Reset APB Page (Anti-Passback) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85

How to reset all cardholders . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86

How to reset selected cardholders . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86

Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87

Panel Page. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87

How to download data to a selected panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88

How to download data to a selected panel using a dial-up connection . . . . . . . . . . . . . . . . . . . . . . 89

How to load panel program (firmware updates). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89

Database Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90

How to execute one of the repair programs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91

Back Up\Restore Database Page. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93

How to back up your database . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93

How to restore your database . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94

Back Up Contents and Logic . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94

Diagnostic Settings Page. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95

Chapter 6. Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97

Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98

Field Panel Status Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99

Reader Status Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100

Alarm Point Status Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101

Relay Status Page. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102

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Chapter 7. Reports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103

Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .104

Cardholder Database Reports Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .105

System Setup Report Page. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .107

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .107

Field Panel Setup Report . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .108

Reader Setup Report . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .110

Alarm Point Setup Report. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .112

Relay Setup Report . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .114

Serial Port Setup Report. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .116

Security Area Setup Report . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .118

Access Groups Setup Report . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .120

Time Schedule Setup Report . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122

Holiday Setup Report . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .124

Instruction Message Setup Report . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .125

Access Event Reporting Options Setup Report . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .127

Elevator Control Setup Report . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .129

Operator Type Report. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .130

Capabilities Report . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .132

Recall Event Reports Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .134

Recall All Events Report. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .135

Recall By Event Number Report. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .137

Recall User Actions Report . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .139

Recall System Device Events Report. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .141

Recall Other Events Report . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .143

Recall Access Events Report . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .146

Recall Alarm Events Report . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .149

Alarm History Reports Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .152

Fields in the Report . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 155

Employee Reports Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .156

Chapter 8. Setup. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 159

Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 160

Operators Setup Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 161

How to add operators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 162

How to modify operators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 162

How to delete operators. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 162

Operator Type Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 163

How to add an operator type . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 165

How to modify an operator type. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 165

How to delete an operator type . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 165

Time Schedule Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 166

How to add a new time schedule. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 167

How to modify a time schedule . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 168

Security Area Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 168

How to add a new security area . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 169

How to modify an existing security area . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 170

How to delete a security area . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 170

How to use keypad masking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 171

Access Group Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 172

How to add a new access group . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 173

How to modify an access group. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 173

How to delete an access group . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 174

Site Settings Page. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 175

Custom Fields Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 177

How to add a custom field . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 178

How to modify a custom field. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 178

How to delete custom fields. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 178

Facility Code Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 179

Variable Card Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 180

How to add a card format . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 182

How to modify a card format #. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 184

How to delete a card format. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 184

Card format questionnaire . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 184

Reader Event Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 187

How to configure reader events. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 188

Alarm Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 188

Alarm Instruction Page. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 189

How to add an instruction message. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 190

Alarm Categories Page. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 191

Holidays Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 192

How to add a new holiday . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 193

How to modify a holiday. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 193

How to delete a holiday . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 193

vii

viii

To pa z User Manual

Chapter 9. Hardware. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 195

Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .196

Serial Port. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .197

Video Switcher Commands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .199

LAN Communication . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .200

How to add a new LAN adapter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .201

How to modify a LAN adapter. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .201

How to delete a LAN adapter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .201

Network Communications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .202

Workstation Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .204

How to add a workstation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .206

How to modify a workstation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .206

How to delete a workstation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 206

How to install a workstation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .207

How to configure an event printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .218

How to configure a report printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .220

Port usage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .220

Field Panel Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 222

Field Panel Setup Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .223

How to add a field panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .224

How to modify a field panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .225

How to delete a field panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .225

Dial-up Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .226

How to set up an external modem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .228

Elevator Control. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .229

Configuring the Elevator Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .229

Topaz Field Panels and Elevator Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .229

Elevator Cab Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .231

Elevator Floor Definition Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .233

Elevator Public Access . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .235

How to add a public access area . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .237

How to modify a public access area. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .237

How to delete a public access area . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .237

Readers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .238

Reader Setup Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .238

How to add a reader . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 242

How to modify a reader . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .242

How to delete a reader . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .242

Reader Options Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .243

Alarm Point. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .245

Alarm Point Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .245

How to add an alarm point . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .247

How to modify an alarm point . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .247

How to delete an alarm point . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .247

Alarm Point Options Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .248

Relay Page. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 250

How to add a relay. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 251

How to modify a relay . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 251

How to delete a relay . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 252

Auto Configuration Setup Page. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 252

Device Tree . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 257

Video Recorder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 258

How to add a new video recorder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 260

How to modify a video recorder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 260

How to delete a video recorder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 260

Video Camera . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 261

How to add a new video camera . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 262

How to modify a video camera . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 262

How to delete a video camera . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 262

Chapter 10. Badge Design. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 267

Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 268

Accessing Badge Design . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 270

Entering Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 271

Photo and Signature . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 272

Text and Database . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 273

Bitmap . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 279

Line . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 280

Triangle, Rectangle, Circle, & Ellipse . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 281

Editing Facilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 283

Cut, Copy, Paste and Undo . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 283

Move Forward, Move to Front, Move Backward and Move to Back . . . . . . . . . . . . . . . . . . . . . . . 284

Center L, R and Center T, B . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 285

Pattern Fill Badge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 285

Attributes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 286

File Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 287

Options Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 288

Grid . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 288

Snap . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 289

Landscape and Portrait . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 289

Test Display, Test Print . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 289

Encode Mag Stripe . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 290

Invert Badge on Print . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 290

Overlaminate Badge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 290

Reverse Template . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 290

Import Bitmaps. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 290

Print Selection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 292

Parameters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 293

Strip Bar Code Checksum . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 293

Add CC/FC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 294

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Chapter 11. Color Graphics Maps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .295

Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .296

Color Graphics Maps. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 296

Operating Topaz Color Graphics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 297

Activating Map Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .297

Operating the Map Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .298

Map Tree and Devices Window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .310

Configuring Color Graphics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .313

Adding Maps. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .313

Adding Points to Map . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .318

Add Map Links . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .332

Custom ICON Groups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 333

Chapter 12. Troubleshooting, Maintenance, Support . . . . . . . . . . . . . . . . . . . . . . . . . 343

Frequently Asked Questions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .344

Topaz System Error Codes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .347

Contacting Technical Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .358

Appendix A. Access Code Definitions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .359

Access Code Definitions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .360

Appendix B. Card Fields . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .367

Card Field Definitions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .368

Appendix C. Anti-Passback . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .373

Anti-Passback Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 374

Setup – Site Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .374

Anti-Passback. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .374

Grant Access on APB Violation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .374

Setup – Security Area . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .374

Timed Delay for Reentry. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .374

APB Control In Area . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .375

Card – Access . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .375

Control – Reset APB . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .375

Reset All Cardholders to a Security Area . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .375

Reset Selected Cardholder to Security Area . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .375

Appendix D. Alarm Input and Relay Numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .377

Alarm Input Numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .378

Reader Physical Alarm Zone Numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .378

Reader Logical Alarm Zone Numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .378

RIM Zone Input Numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .379

Relay Numbers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 380

ACURT2 and ACURT4 Relay Numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 380

ACURT2 and ACURT4 Relay Numbers for RRM with Elevator Control. . . . . . . . . . . . . . . . . . . . .382

Appendix E. Operator Type Functions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 383

Operator Type Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 384

Appendix F. Database DMS1 Definitions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 385

Database DMS1 definitions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 386

Glossary. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 389

Index. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 395

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Figures

Figure 1. Microsoft VM ...................................................................................................................................9

Figure 2. Microsoft VM License Agreement ...................................................................................................9

Figure 3. Microsoft VM extracting ..................................................................................................................9

Figure 4. Microsoft VM installation complete .................................................................................................9

Figure 5. Control Panel ................................................................................................................................10

Figure 6. Windows Firewall ..........................................................................................................................10

Figure 7. Exceptions tab ..............................................................................................................................11

Figure 8. Add Program.................................................................................................................................11

Figure 9. Default Topaz directory .................................................................................................................12

Figure 10. mpuprun.exe .................................................................................................................................12

Figure 11. Topaz Installation CD....................................................................................................................13

Figure 12. Topaz files extracting ....................................................................................................................14

Figure 13. Topaz Setup: Installation Wizard ..................................................................................................14

Figure 14. Topaz Setup: License Agreement.................................................................................................15

Figure 15. Topaz Setup: User Information .....................................................................................................15

Figure 16. Topaz Setup: Destination Folder ..................................................................................................16

Figure 17. Browse for Folder..........................................................................................................................16

Figure 18. Topaz Setup: Type of Installation .................................................................................................17

Figure 19. Topaz Setup: Ready to Install the Application ..............................................................................17

Figure 20. Topaz Setup: Updating System ....................................................................................................18

Figure 21. Topaz Setup: Finish ......................................................................................................................18

Figure 22. NVR Codec Installer ..................................................................................................................... 19

Figure 23. Warning......................................................................................................................................... 19

Figure 24. Specify Directory...........................................................................................................................19

Figure 25. Operation Complete......................................................................................................................19

Figure 26. Sentinel System Driver: Welcome ................................................................................................20

Figure 27. Sentinel System Driver: Ready to Install....................................................................................... 20

Figure 28. Sentinel System Driver: License Agreement ................................................................................21

Figure 29. Sentinel System Driver: Setup Type .............................................................................................21

Figure 30. Sentinel System Driver: Ready to Install....................................................................................... 22

Figure 31. Sentinel System Driver: Install Completed....................................................................................22

Figure 32. Warning......................................................................................................................................... 23

Figure 33. Sample Help page ........................................................................................................................27

Figure 34. Workstation Log on window ..........................................................................................................28

Figure 35. Auto configuration ...................................................................................................

Figure 36. Topaz QuickStart ..........................................................................................................................30

Figure 37. Sample Auto Configuration screen ............................................................................................... 33

Figure 38. Browser navigation page ..............................................................................................................35

Figure 39. Alarm Queue window....................................................................................................................38

Figure 40. Alarm Details.................................................................................................................................39

Figure 41. Disable alarm details window........................................................................................................40

Figure 42. Enable alarm details window ........................................................................................................40

Figure 43. Access Events Details page .........................................................................................................41

Figure 44. Events page ..................................................................................................................................48

Figure 45. Detailed Event window..................................................................................................................48

Figure 46. Video clip ......................................................................................................................................49

Figure 47. Cards. ...........................................................................................................................................52

......................29

Figure 48. Cards: Card Setup ........................................................................................................................53

Figure 49. Cards: Access ...............................................................................................................................57

Figure 50. Cards: Photo ID.............................................................................................................................61

Figure 51. .Cards: Masking ............................................................................................................................65

Figure 52. Security Area.................................................................................................................................66

Figure 53. Cards: Information.........................................................................................................................68

Figure 54. Cards: Custom Fields....................................................................................................................69

Figure 55. Cards: Batch Add ..........................................................................................................................70

Figure 56. Operation Complete ......................................................................................................................72

Figure 57. Starting Card Number required .....................................................................................................72

Figure 58. Cards: Batch Delete ......................................................................................................................73

Figure 59. Control...........................................................................................................................................76

Figure 60. Reader Control page.....................................................................................................................77

Figure 61. Alarm Point Control page ..............................................................................................................79

Figure 62. Relay Control page .......................................................................................................................81

Figure 63. Access Trace page .......................................................................................................................83

Figure 64. Reset APB page............................................................................................................................85

Figure 65. Service: Panel page ......................................................................................................................87

Figure 66. Service: Database page................................................................................................................90

Figure 67. Back Up/Restore page. .................................................................................................................93

Figure 68. Diagnostic Settings page ..............................................................................................................95

Figure 69. Status page. ..................................................................................................................................98

Figure 70. Field Panel Status page ................................................................................................................99

Figure 71. Reader Status page ...................................................................................................................100

Figure 72. Alarm Point Status page .............................................................................................................101

Figure 73. Relay Status page.......................................................................................................................102

Figure 74. Reports: Browser screen.............................................................................................................104

Figure 75. Cardholders.................................................................................................................................105

Figure 76. Cardholder report ........................................................................................................................106

Figure 77. System Setup..............................................................................................................................107

Figure 78. System Setup: Field Panel..........................................................................................................108

Figure 79. Reports page...............................................................................................................................109

Figure 80. System Setup: Reader ................................................................................................................110

Figure 81. Sample Reader Setup report ......................................................................................................111

Figure 82. System Setup: Alarm Point .........................................................................................................112

Figure 83. Sample Alarm Point Setup Report ..............................................................................................113

Figure 84. System Setup: Relay...................................................................................................................114

Figure 85. Sample Relay Setup report .........................................................................................................115

Figure 86. System Setup: Serial Port ...........................................................................................................116

Figure 87. Sample Serial Port Setup report .................................................................................................117

Figure 88. System Setup: Security Area ......................................................................................................118

Figure 89. Sample Security Area Setup report.............................................................................................119

Figure 90. System Setup: Access Group .....................................................................................................120

Figure 91. Sample Access Group Setup report............................................................................................121

Figure 92. System Setup: Time Schedule....................................................................................................122

Figure 93. Sample Time Schedule Setup report .........................................................................................123

Figure 94. System Setup: Holidays ..............................................................................................................124

Figure 95. Sample Holiday Setup report ......................................................................................................125

Figure 96. System Setup: Instructions .........................................................................................................125

Figure 97. Sample Instruction Message Setup report ..................................................................................126

Figure 98. System Setup: Access Event ......................................................................................................127

Figure 99. Sample Access Event Reporting Options Setup report .............................................................128

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Figure 100.System Setup: Elevator ..............................................................................................................129

Figure 101.Sample Elevator Control Setup report........................................................................................130

Figure 102.System Setup: Operator Type ....................................................................................................130

Figure 103.Sample Operator Type report ..................................................................................................... 131

Figure 104.System Setup: Capabilities .........................................................................................................132

Figure 105.Sample System Capacities report...............................................................................................133

Figure 106.Recall Event................................................................................................................................134

Figure 107.Recall Event: All Events..............................................................................................................135

Figure 108.Sample Recall All Events report ................................................................................................. 136

Figure 109.Recall Event: Event Number.......................................................................................................137

Figure 110.Sample Recall by Event Number report......................................................................................138

Figure 111.Recall Event: User Action ...........................................................................................................139

Figure 112.Sample Recall User Action Events report...................................................................................140

Figure 113.Recall Event: System Device......................................................................................................141

Figure 114.Sample Recall System/Device Events report .............................................................................142

Figure 115.Recall Event: Other Events.........................................................................................................143

Figure 116.Sample Recall Acknowledgement Events report........................................................................144

Figure 117.Sample Recall Commentary Events report.................................................................................145

Figure 118.Sample Recall System Error Events report ................................................................................145

Figure 119.Recall Event: Access Event........................................................................................................146

Figure 120.Sample Recall Access Events report..........................................................................................148

Figure 121.Recall Event: Alarm Event .......................................................................................................... 149

Figure 122.Sample Recall Alarm Events report............................................................................................151

Figure 123.Alarm History ..............................................................................................................................152

Figure 124.Sample Alarm History report.......................................................................................................154

Figure 125.Employee Report ........................................................................................................................156

Figure 126.Sample Employee report ............................................................................................................158

Figure 127.Setup ..........................................................................................................................................160

Figure 128.Operators....................................................................................................................................161

Figure 129.Operator Type.............................................................................................................................163

Figure 130.Time Schedules ..........................................................................................................................166

Figure 131.Security Area ..............................................................................................................................168

Figure 132.Access Group .............................................................................................................................172

Figure 133.Site Settings................................................................................................................................175

Figure 134.Custom Fields.............................................................................................................................177

Figure 135.Facility Code ...............................................................................................................................179

Figure 136.Reader Event..............................................................................................................................187

Figure 137.Alarm Options .............................................................................................................................188

Figure 138.Alarm Options: Instructions.........................................................................................................189

Figure 139.Alarm Options: Categories..........................................................................................................191

Figure 140.Holidays ............................................................................................................

Figure 141.Hardware ....................................................................................................................................196

Figure 142.Serial Port ...................................................................................................................................197

Figure 143.LAN Communication...................................................................................................................200

Figure 144.Workstation.................................................................................................................................204

Figure 145.Topaz: Install ..............................................................................................................................208

Figure 146.Topaz: Welcome.........................................................................................................................209

Figure 147.Topaz: License Agreement.........................................................................................................209

Figure 148.Topaz: User Information .............................................................................................................210

Figure 149.Topaz: Destination Folder...........................................................................................................210

Figure 150.Browse for Folder .......................................................................................................................211

Figure 151.Topaz: Type of Installation..........................................................................................................211

..........................192

Figure 152.Topaz: Ready to Install the Application.......................................................................................212

Figure 153.Topaz: Updating System.............................................................................................................212

Figure 154.Topaz: Successfully installed ......................................................................................................213

Figure 155.NVR Codec Installer ...................................................................................................................213

Figure 156.Sentinel System Driver: Welcome...............................................................................................214

Figure 157.Sentinel System Driver: Ready to Install.....................................................................................215

Figure 158.Sentinel System Driver: License Agreement...............................................................................215

Figure 159.Sentinel System Driver: Setup Type ...........................................................................................216

Figure 160.Sentinel System Driver: Ready to Install.....................................................................................216

Figure 161.Sentinel System Driver: InstallShield Wizard Completed............................................................217

Figure 162.Start menu: Printers ....................................................................................................................218

Figure 163.Printers window...........................................................................................................................218

Figure 164.Printers menu..............................................................................................................................219

Figure 165.Printer Properties window ...........................................................................................................219

Figure 166.Field Panel ..................................................................................................................................222

Figure 167.Field Panel: Setup.......................................................................................................................223

Figure 168.Field Panel: Dial-Up ....................................................................................................................226

Figure 169.Elevator: Cab Setup....................................................................................................................231

Figure 170.Elevator: Floor Definition.............................................................................................................233

Figure 171.Elevator: Public Access ..............................................................................................................235

Figure 172.Reader: Setup.............................................................................................................................238

Figure 173.Reader: Options..........................................................................................................................243

Figure 174.Alarm Point: Setup ......................................................................................................................245

Figure 175.Alarm Point: Options ...................................................................................................................248

Figure 176.Relay...........................................................................................................................................250

Figure 177.Auto Configuration Setup............................................................................................................253

Figure 178.Device Tree.................................................................................................................................257

Figure 179.Video: Recorder .........................................................................................................................258

Figure 180.Video: Camera ............................................................................................................................261

Figure 181.Sample badge.............................................................................................................................268

Figure 182.Photo Badge template design window........................................................................................270

Figure 183.Photo Badge Options menu........................................................................................................271

Figure 184.Draw menu..................................................................................................................................271

Figure 185.Attributes screen .........................................................................................................................273

Figure 186.Enter Text ...................................................................................................................................274

Figure 187.Database Fields ..........................................................................................................................274

Figure 188.Attributes screen ...................................................................................................

Figure 189.Load Bitmap................................................................................................................................279

Figure 190.Photo and Bitmap alterations ......................................................................................................282

Figure 191.Edit menu....................................................................................................................................283

Figure 192.Pattern Fill Badge options ...........................................................................................................285

Figure 193.Attributes ....................................................................................................................................286

Figure 194.File menu ....................................................................................................................................287

Figure 195.Options menu..............................................................................................................................288

Figure 196.Grid option ..................................................................................................................................288

Figure 197.Photo Badge Options menu........................................................................................................289

Figure 198.Import Bitmap window.................................................................................................................291

Figure 199.Import Bitmap..............................................................................................................................291

Figure 200.Import Bitmap..............................................................................................................................292

Figure 201.Select Printer ..............................................................................................................................293

Figure 202.Badger Options ...........................................................................................................................293

Figure 203.Company code and Facility code example .................................................................................294

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Figure 204.Map window................................................................................................................................297

Figure 205.Acknowledge window .................................................................................................................299

Figure 206.Color coded security areas .........................................................................................................303

Figure 207.Camera window ..........................................................................................................................304

Figure 208.Acknowledge window .................................................................................................................307

Figure 209.Map Tree and Devices window...................................................................................................310

Figure 210.Device Tree ................................................................................................................................312

Figure 211.Map information .......................................................................................................................... 314

Figure 212.Map information window .............................................................................................................315

Figure 213.Sample detailed map ..................................................................................................................316

Figure 214.Sample detailed map ..................................................................................................................316

Figure 215.Map information .......................................................................................................................... 317

Figure 216.Expanded list of configured device points ..................................................................................318

Figure 217.Expanded Device Tree ...............................................................................................................319

Figure 218.Icon groups .................................................................................................................................320

Figure 219.Security Areas tree .....................................................................................................................324

Figure 220.Color coded security areas .........................................................................................................325

Figure 221.Security Area Configuration........................................................................................................326

Figure 222.Color palette ...............................................................................................................................326

Figure 223.Define Custom Colors.................................................................................................................327

Figure 224.Security Area Configuration........................................................................................................328

Figure 225.Outline Security Areas ................................................................................................................328

Figure 226.Security Area Configuration........................................................................................................329

Figure 227.Camera Configuration.................................................................................................................330

Figure 228.Sample Camera window.............................................................................................................331

Figure 229.Map Link window ........................................................................................................................332

Figure 230.Icon Configuration.......................................................................................................................333

Figure 231.Modify Alarm Icon Group ............................................................................................................335

Figure 232.Masked icon................................................................................................................................336

Figure 233.Add Alarm Icon Group ................................................................................................................337

Figure 234.Blank Alarm Icon Group window.................................................................................................337

Figure 235.Modify Reader Icon Group..........................................................................................................338

Figure 236.Add New Reader Icon Group......................................................................................................339

Figure 237.Blank Reader Icon Group window. .............................................................................................339

Figure 238.Modify Relay Icon Group ............................................................................................................340

Figure 239.Add Relay Icon Group ................................................................................................................340

Figure 240.Blank Relay Icon window............................................................................................................340

Figure 241.Delete Icon Group.......................................................................................................................341

Figure 242.Alarm Icon Configuration ............................................................................................................341

Figure 243.Icon Group. .................................................................................................................................342

Figure 244.Delete Icon Group icon ...............................................................................................................342

Preface

This document provides instructions for the software installation, configuration, and operation of the Topaz software. Read these instructions and all ancillary documentation before installing or operating this product.

Note: A qualified service person, complying with all applicable codes, should perform all required hardware installation.

Important notice about computer viruses

UTC Fire & Security strongly recommends that Anti Virus protection software be installed and frequently updated on all UTC Fire & Security servers and workstations before connecting them to any network.

UTC Fire & Security assumes no responsibility for damage caused by computer viruses, protecting your UTC Fire & Security system from viruses, or installing anti virus protection software required by your IT department.

Contact your IT Department about installing the proper Anti Virus software before connecting the systems to a network.

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Modems

The Part 68 rules require the following or the equivalent information be provided to the end user of equipment containing a pre-approved modem module.

Type of service

The Topaz System operates on an ACU field panel and is designed to be used on standard device telephone lines. It connects to the telephone line using a standard jack, called the USOC RJ-11C (or USOC FJ45S.) Connection to the telephone company provided COIN service (central office implemented systems) is prohibited. Connection to party line services is subject to state tariffs.

Telephone company procedures

The goal of the telephone company is to provide you with the best service it can. The telephone company may occasionally need to make changes in their equipment, operations, or procedures. If these changes might affect your service or the operation of your equipment, the telephone company will give notice, in writing, to allow you to make any changes necessary to maintain uninterrupted service.

In certain circumstances, the telephone company may need to request information from you concerning what equipment you have connected to your telephone line. Upon request from the telephone company, provide the FCC registration number and the ringer equivalence number (REN); both of these items are listed on the equipment label. The sum of all RENs on your telephone line should be less than five to assure proper service from the telephone company. In some cases, five may not be usable on a given line.

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Radio frequency

This equipment generates, uses, and can radiate radio frequency energy and if not installed and used in accordance with the instructions manual, may cause interference to radio communications. It has been tested and found to comply with the limits for a Class A computing device pursuant to Subpart J of Part 15 of FCC Rules, which are designed to provide reasonable protection against such interference when operated in a commercial environment. Operation of this equipment in a residential area is likely to cause interference; in which case the owners are required to take whatever measures may be necessary to correct the interference at their own expense.

Note: Shielded interface cables are required with this equipment.

If problems arise

If your telephone equipment is not operating, immediately remove it from your telephone line, as it may cause harm to the telephone network. If the telephone company notes a problem, they may temporarily discontinue service. When practical, they will notify you in advance of this disconnection. If advanced notice is not feasible, you will be notified as soon as possible. When you are notified, you are given the opportunity to correct the problem and informed of your right to file a complaint with the FCC. Contact your telephone company if you have questions about your phone line. If repairs are needed on the ACU field panel, repairs should be performed by your authorized representative.

Conventions used in this document

The following conventions are used in this document:

Bold Menu items and buttons.

Italic Emphasis of an instruction or point; special terms.

File names, path names, windows, panes, tabs, fields, variables, and other GUI elements.

Titles of books and various documents.

Blue italic Hyperlinks to cross-references, related topics, and URL addresses.

Monospace Text that displays on the computer screen.

Programming or coding sequences.

Safety terms and symbols

These terms may appear in this manual:

CAUTION: Cautions identify conditions or practices that may result in damage to the equipment or other property.

WARNING: Warnings identify conditions or practices that could result in equipment damage or serious personal

injury.

Chapter 1 Getting Started

This chapter provides an overview of the Topaz system as well as information on installation and configuration.

In this chapter:

About the Topaz System. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

System Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Upgrading existing Topaz software. . . . . . . . . . . . . . . . . . . . . . . . 4

Software Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

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About the Topaz System

The Topaz System is a PC-based Facility Security System for access control, alarm monitoring, interactive color graphics, photo badging, and CCTV (Closed Circuit TV) Control. The system uses the Windows 2000 Professional, XP Professional, or Windows 7 operating system and employs the use of an Internet browser interface technology along with a unique self-configuring software package called Auto Configuration. This allows you to easily set up standard input devices. The Topaz System integrates alarm monitoring, access control, and remote control capabilities throughout a site.

Topaz consists of the file server computer, one (1) additional workstation, ACURT Intelligent Controllers, card readers, alarm sensors, and door locking hardware. To communicate with card readers, alarm points, and the workstation, the system uses Secure Communications Protocol (SCP) through Dial-up, RS-232 / RS-485 hardwire connections, or TCP/IP on LAN / WAN networks.

The basic concept behind Topaz is a central monitoring system that can monitor or control movement within a building or throughout multiple facilities. The system is modular and easily customized to fit almost any building's security and access control needs for up to 64 readers and 2,000 cardholders.

All data entry is performed at a file server or workstation using a mouse and keyboard through the Internet browser Interface.

The Topaz System continuously polls the remote panels; checking communication protocols, tamper switches, alarm inputs, and cardholder access events. Events are displayed on workstation monitors and logged to the PC.

The system performs three major functions:

• Facilitates communications between the server and remotely located control panels.

• Supervises and reports changes in the status of alarm and access devices that are connected to the control panels. Changes are reported as alarms, troubles, or event occurrences. Alarm devices are sensing devices such as motion detectors, door contacts, temperature gauges, etc. Access devices are card readers, or keypads that control doorways and other access locations like elevators and parking lot gates.

• Performs remote control activities. Remotely located devices are controlled through manual operator commands, automatically according to events, or time schedules stored in the computer.

Getting Started

System Requirements

To use the Topaz software, your PC must meet the following minimum requirements:

• Pentium® 4 processor or equivalent.

• Processor speed: 1.8 GHz or Higher.

• Windows XP PRO (with Service Pack 1), 2000 Professional (with Service Pack 4), or Windows 7

• Microsoft Internet Explorer 6.0 or above installed (the wizard must be completed), which must be installed from the Topaz CD.

• 768 MB Random-Access Memory (RAM) on the server. 512 MB on the workstation

• SVGA display card with 1024 X 768 screen resolution, able to support 65K colors. If using Windows XP or 2000 Professional set at High Color (16bit).

• Video Memory: 4 MB.

• Disk Drive Space Required: 2 GB. 100 MB for workstation

• CD ROM Drive: 20X.

• If using Photo Badging, a USB Camera can be used or the GE Video capture card Composite Video Camera is required. For a list of compatible USB cameras, refer to the software CD.

• Serial RS-232 Ports are required if using direct communication to field panels.

• Parallel Ports: Optional for printer.

• USB Ports: 1 minimum is required for the Software Sentinel.

• A network card must be installed with static TCP/IP enabled. Static IP addresses are required.

• Removable media recommended for back-up.

Chapter 1

System Options

• Eltron P310-C Dye Sublimation Card Printer.

• Report and Logging Printer.

• Digital Video Capabilities using the GE DVMRe Triplex.

The above options can be obtained through your local independent distributor.

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Upgrading Existing Topaz Software

Before performing an upgrade it is important to have a current backup of your existing database. We also recommend that you have the media for the current version of your operating system and Topaz software in the unlikely event you need to revert to this version temporarily.

Upgrading from Version 1.4.6

When upgrading from version 1.4.6, before installing the new version, you need to uninstall your existing version of Topaz. No further user intervention is required.

To remove the existing installation, you may either use the Topaz 1.4.6 Installation CD or use your Add/Remove Programs option in your desktop Control Panel as shown in the following steps:

1. Click the Start button on the lower left corner of the computer desk top and select Settings,

then Control Panel. When the Control Panel window opens, double-click the Add/Remove Programs icon.

2. Select Topaz and click the Change/Remove button.

3. Click Yes to confirm the removal of the older version of Topaz. When the program has been

removed, the following message displays.

4. Click Ok.

5. Insert the Topaz installation CD and install the new version of Topaz, as described in the

section Software Installation on page 8.

Chapter 1

Getting Started

Upgrading from Version 1.4.5 or earlier

Because versions before 1.4.6 used a different installer and a different default installation directory, it is necessary to perform the following steps:

Note: Before starting Topaz make sure that “Microsoft Internet Explorer 6.0 provided by GE” has been installed using

the Topaz CD and the wizard has been run to complete the installation. If you have IE 6.0 already installed on your computer, check if the title bar states “Microsoft Internet Explorer provided by GE”. If not, you must install the Virtual Machine that is located on the CD. For more information, see Installing Virtual Machine on page 8.

1. Before installing the new software, perform a complete Backup of the system. Navigate to the Control tab and select Back Up\Restore. The following page displays.

2. Select the Drive letter for the location where the files are to be backed up from the dropdown list of available drives. (C: E: F: etc.).

3. After the selection has been made, click Back Up - Don’t Reset Logfile to start the backup process.

Note: We recommend when you backup the system for an upgrade, that you do NOT reset the log. This allows the

current log to be imported into the new 1.4.7 version of Topaz making past events available.

A window displays Operation in Process, indicating that the backup has begun.

4. Click OK

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5. Once the backup is complete, the message “Backup Operation Complete” displays. Do not

log off or shut down Topaz until this message appears or the backup will be corrupted..

CAUTION: You must wait until the Backup Operation Complete dialog window displays before shutting down

Topaz. If you do not do this, the database will be corrupted and will not function.

6. Shut down Topaz and double-click the My Computer icon and browse to the location where

the backup was stored.

7. There should be five new folders: AACGFX, BADGER, DMS1, PROCS, and SCREENS.

These folders contain the backup. Delete the SCREENS folder and close this window.

CAUTION: You MUST delete the SCREENS folder. The SCREENS folder contains the old sysconfg.dat file. If this

folder is not deleted, when the database is imported into the updated version of Topaz, this older version will overwrite the new sysconfg.dat and some features will not function.

8. To uninstall your existing version of Topaz, click the Start button and select Settings, then

Control Panel. When the Control Panel opens, double-click Add/Remove Programs.

9. Select Topaz and click the Change/Remove button.

Chapter 1

Getting Started

10. Click Yes to confirm the removal of the older version of Topaz. When the program has been removed, the following message displays.

11. Clic k Ok.

12. Insert the Topaz installation CD and install the new version of Topaz, as described in

Software Installation on page 8.

13. When the installation is complete, open Windows explorer or My Computer and navigate to the folder:

C:\Program Files\GE\Topaz\Screens

14. Locate the file, sysconfig.dat, and move it to a temporary folder.

15. There are now two Topaz icons on your desktop. One of them is labeled Topaz the other one is Topaz Server. From your desktop, double-click Topaz Server (not Topaz).

16. Log on as master.

17. Navigate to the Control tab and select Back Up/Restore.

18. Under Restore Database, select the drive letter C.

19. After the restore is complete, shut down Topaz and restart the computer.

20. After the computer is rebooted, log on to Windows explorer and remove the Topaz directory from the C drive that was created in step 3.

21. Navigate to the temporary folder where you placed the file, sysconfig.dat, in step 14 and replace it in the folder: C:\Program Files\GE\Topaz\Screens

22. From your desktop, double-click Topaz (not Topaz Server). Log on to Topaz using your installer login and password.

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Software Installation

Before you Start Installing the Software

Note: Before starting Topaz make sure that “Microsoft Internet Explorer 6.0 provided by GE” has been installed using

Setup for Internet Explorer

1. From Window’s desktop, right-click the Internet Explorer Icon and select Properties. Do not

use a Short Cut Icon.

2. On the General tab, click Settings, select Every visit to the page, and click OK to save.

3. On the Connections tab, click LAN Settings and make sure Use a proxy server for your

LAN is NOT unless a proxy is required. If a proxy is required, leave Use a proxy server for your LAN checked, click Advanced..., and add the address of the Topaz server in the exceptions box.

selected. If it is selected, we recommend you uncheck the box and click OK,

4. On the Privacy tab, move the slide bar to Low, then click OK to save. Topaz uses session

cookies (no information is written to disk), which may also be enabled using the Privacy tab, and clicking Advanced...

5. Click OK to save and exit Internet Explorer Properties.

This topic describes how to begin interacting with the Topaz System Software. The installation uses default options.

The Auto configuration function may also be used to assist you in setting up the system.

Whenever possible power-up the system's peripheral devices before activating the server computer. In this way, any errors or diagnostic messages display at the system's monitor or printer.

Note: If you use a workstation, the server should be running on the network before starting up the workstation.

The installation steps for a Server or Workstation are almost identical but are described separately. The installation steps for a Server are described below.

The System Software comes on a CD (Compact Disk). The CD is used to load the Topaz application onto the computer server and workstation.

If you are using Windows 2000 or XP, log on as the Administrator.

Installing Virtual Machine

The installer for virtual machine is located on the Topaz software CD.

1. Insert the CD and when the Install window opens, select Browse CD.

2. When the folders window displays, click the folder named IE6 to open it.

3. Locate the msjavx86.exe file and double-click the file name. The following install window

displays.

Figure 1. Microsoft VM

4. Click Yes. You do want to install the Virtual Machine.

Figure 2. Microsoft VM License Agreement

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Getting Started

5. Read the agreement and click Yes to begin the installation of the files.

Figure 3. Microsoft VM extracting

A progress bar shows the process of the installation.

Figure 4. Microsoft VM installation complete

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Click this icon to open

the Firewall controls

User Manual

6. When “The installation is complete” message displays, click OK.

Setting XP sp2 Firewall

1. To open the Control Panel click Start > Settings > Control Panel

Figure 5. Control Panel

2. Double-click the Windows Firewall icon.

Figure 6. Windows Firewall

3. When Windows Firewall opens, click the Exceptions tab.

Figure 7. Exceptions tab

Chapter 1

Getting Started

4. Click Add Program to add two components of Topaz to the list of programs that may pass through the Firewall.

Figure 8. Add Program

5. Using the Browse button, locate mp.exe. It is located in the folder where Topaz was installed. The default location is C:\Program Files\GE\Topaz folder as shown below.

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Figure 9. Default Topaz directory

6. Highlight mp.exe in the list and click Open to add it to the Add a Program window. Highlight

mp.exe in the Add a Program window and click OK.

7. Repeat steps 4. through 6. but this time add mpuprun.exe.

Figure 10.mpuprun.exe

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Interlogix Topaz User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

Topaz

Preface

Important notice about computer viruses

Modems

Type of service

Telephone company procedures

Radio frequency

If problems arise

Conventions used in this document

Safety terms and symbols

Chapter 1 Getting Started

About the Topaz System

System Requirements

System Options

Upgrading Existing Topaz Software

Upgrading from Version 1.4.6

Upgrading from Version 1.4.5 or earlier

Software Installation

Setup for Internet Explorer

Installing Virtual Machine

Setting XP sp2 Firewall