Interlogix Topaz User Manual

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Topaz

User Manual

P/N 460932001F • ISS 04MAR11

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This document may not be copied in whole or in part or otherwise reproduced without prior written consent from UTC Fire & Security, except where specifically permitted under US and international copyright law.

Disclaimer The information in this document is subject to change without notice. UTC Fire & Security

Trademarks and patents Topaz product and logo are trademarks of UTC Fire & Security.

assumes no responsibility for inaccuracies or omissions and specifically disclaims any liabilities, losses, or risks, personal or otherwise, incurred as a consequence, directly or indirectly, of the use or application of any of the contents of this document. For the latest documentation, contact your local supplier or visit us online at www.utcfireandsecurity.com.

This publication may contain examples of screen captures and reports used in daily operations. Examples may include fictitious names of individuals and companies. Any similarity to names and addresses of actual businesses or persons is entirely coincidental.

GE and the GE monogram are trademarks of the General Electric Company and are under license to UTC Fire & Security, 9 Farm Springs Road, Farmington, CT 06034-4065, USA.

Other trade names used in this document may be trademarks or registered trademarks of the manufacturers or vendors of the respective products.

Intended use Use this product only for the purpose it was designed for; refer to the data sheet and user docu-

Software license agreement The EULA is included on the product DVD.

FCC compliance This equipment has been tested and found to comply with the limits for a Class A digital device,

Certification and compliance

Manufacturer UTC Fire & Security Americas Corporation, Inc.

Contact information For contact information see our Web site: www.utcfireandsecurity.com

mentation for details. For the latest product information, contact your local supplier or visit us online at www.utcfireandsecurity.com.

pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications.

You are cautioned that any changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment.

2002/96/EC (WEEE directive): Products marked with this symbol cannot be disposed of as unsorted municipal waste in the European Union. For proper recycling, return this product to your local supplier upon the purchase of equivalent new equipment, or dispose of it at designated collection points. For more information see: www.recyclethis.info.

791 Park of Commerce Blvd, Suite 100, Boca Raton, FL 33487 3630, USA

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Contents

Figures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xii

Preface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xvii

Important notice about computer viruses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xvii

Modems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xvii

Type of service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xvii

Telephone company procedures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xvii

Radio frequency. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xviii

If problems arise . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xviii

Conventions used in this document. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .xviii

Safety terms and symbols . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xviii

Chapter 1. Getting Started. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

About the Topaz System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

System Options. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Upgrading Existing Topaz Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Upgrading from Version 1.4.6 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Upgrading from Version 1.4.5 or earlier. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Software Installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Setup for Internet Explorer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Installing Virtual Machine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Setting XP sp2 Firewall . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Installing a Host PC Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

iii

Chapter 2. Using Topaz . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Start Up . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Navigating the Help Table of Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Startup, Log-on, & Navigating . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Startup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Log-on Window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Starting Topaz the First Time Topaz is Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Topaz Quick Start . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Auto Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Server/Workstation Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

Navigating Sections of the System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

Shutting Down the Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

Chapter 3. Events. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

Events Page. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

Video Option . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

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Chapter 4. Cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

Cards. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .52

Card Setup Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .53

How to add a new cardholder. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .54

How to recall a cardholder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .54

How to modify a cardholder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .56

How to delete a cardholder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .56

Access Page. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .57

Photo ID Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .60

Introduction to Photo Badging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .60

Enabling Photo Badging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .60

How to take a photo . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .62

How to import a photo . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .63

How to print a badge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .64

Masking Page. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .65

Configuring a Security Area for Masking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .65

How to add an area for masking. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .66

How to use keypad masking. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .67

Information Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .68

Custom Fields Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .69

Batch Add Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70

How to enter the card number range using a reader . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .72

How to set up a Security Area time schedule. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .72

Batch Delete Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .73

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Chapter 5. Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75

Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76

Reader Control Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77

How to control a Reader . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78

Alarm Point Control Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79

How to Mask/Unmask a Security Area or Alarm Input Point . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80

Relay Control Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81

How to control or change the status of a Relay Point . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82

Access Trace Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83

How to start a Trace . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84

How to stop a Trace. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84

Reset APB Page (Anti-Passback) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85

How to reset all cardholders . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86

How to reset selected cardholders . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86

Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87

Panel Page. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87

How to download data to a selected panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88

How to download data to a selected panel using a dial-up connection . . . . . . . . . . . . . . . . . . . . . . 89

How to load panel program (firmware updates). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89

Database Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90

How to execute one of the repair programs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91

Back Up\Restore Database Page. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93

How to back up your database . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93

How to restore your database . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94

Back Up Contents and Logic . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94

Diagnostic Settings Page. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95

Chapter 6. Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97

Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98

Field Panel Status Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99

Reader Status Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100

Alarm Point Status Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101

Relay Status Page. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102

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Chapter 7. Reports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103

Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .104

Cardholder Database Reports Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .105

System Setup Report Page. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .107

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .107

Field Panel Setup Report . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .108

Reader Setup Report . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .110

Alarm Point Setup Report. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .112

Relay Setup Report . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .114

Serial Port Setup Report. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .116

Security Area Setup Report . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .118

Access Groups Setup Report . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .120

Time Schedule Setup Report . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122

Holiday Setup Report . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .124

Instruction Message Setup Report . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .125

Access Event Reporting Options Setup Report . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .127

Elevator Control Setup Report . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .129

Operator Type Report. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .130

Capabilities Report . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .132

Recall Event Reports Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .134

Recall All Events Report. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .135

Recall By Event Number Report. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .137

Recall User Actions Report . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .139

Recall System Device Events Report. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .141

Recall Other Events Report . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .143

Recall Access Events Report . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .146

Recall Alarm Events Report . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .149

Alarm History Reports Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .152

Fields in the Report . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 155

Employee Reports Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .156

Page 7

Chapter 8. Setup. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 159

Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 160

Operators Setup Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 161

How to add operators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 162

How to modify operators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 162

How to delete operators. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 162

Operator Type Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 163

How to add an operator type . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 165

How to modify an operator type. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 165

How to delete an operator type . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 165

Time Schedule Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 166

How to add a new time schedule. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 167

How to modify a time schedule . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 168

Security Area Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 168

How to add a new security area . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 169

How to modify an existing security area . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 170

How to delete a security area . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 170

How to use keypad masking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 171

Access Group Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 172

How to add a new access group . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 173

How to modify an access group. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 173

How to delete an access group . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 174

Site Settings Page. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 175

Custom Fields Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 177

How to add a custom field . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 178

How to modify a custom field. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 178

How to delete custom fields. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 178

Facility Code Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 179

Variable Card Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 180

How to add a card format . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 182

How to modify a card format #. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 184

How to delete a card format. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 184

Card format questionnaire . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 184

Reader Event Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 187

How to configure reader events. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 188

Alarm Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 188

Alarm Instruction Page. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 189

How to add an instruction message. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 190

Alarm Categories Page. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 191

Holidays Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 192

How to add a new holiday . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 193

How to modify a holiday. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 193

How to delete a holiday . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 193

vii

Page 8

viii

To pa z User Manual

Chapter 9. Hardware. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 195

Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .196

Serial Port. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .197

Video Switcher Commands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .199

LAN Communication . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .200

How to add a new LAN adapter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .201

How to modify a LAN adapter. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .201

How to delete a LAN adapter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .201

Network Communications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .202

Workstation Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .204

How to add a workstation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .206

How to modify a workstation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .206

How to delete a workstation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 206

How to install a workstation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .207

How to configure an event printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .218

How to configure a report printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .220

Port usage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .220

Field Panel Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 222

Field Panel Setup Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .223

How to add a field panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .224

How to modify a field panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .225

How to delete a field panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .225

Dial-up Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .226

How to set up an external modem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .228

Elevator Control. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .229

Configuring the Elevator Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .229

Topaz Field Panels and Elevator Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .229

Elevator Cab Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .231

Elevator Floor Definition Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .233

Elevator Public Access . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .235

How to add a public access area . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .237

How to modify a public access area. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .237

How to delete a public access area . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .237

Readers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .238

Reader Setup Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .238

How to add a reader . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 242

How to modify a reader . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .242

How to delete a reader . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .242

Reader Options Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .243

Alarm Point. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .245

Alarm Point Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .245

How to add an alarm point . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .247

How to modify an alarm point . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .247

How to delete an alarm point . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .247

Alarm Point Options Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .248

Page 9

Relay Page. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 250

How to add a relay. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 251

How to modify a relay . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 251

How to delete a relay . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 252

Auto Configuration Setup Page. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 252

Device Tree . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 257

Video Recorder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 258

How to add a new video recorder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 260

How to modify a video recorder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 260

How to delete a video recorder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 260

Video Camera . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 261

How to add a new video camera . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 262

How to modify a video camera . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 262

How to delete a video camera . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 262

Chapter 10. Badge Design. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 267

Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 268

Accessing Badge Design . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 270

Entering Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 271

Photo and Signature . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 272

Text and Database . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 273

Bitmap . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 279

Line . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 280

Triangle, Rectangle, Circle, & Ellipse . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 281

Editing Facilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 283

Cut, Copy, Paste and Undo . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 283

Move Forward, Move to Front, Move Backward and Move to Back . . . . . . . . . . . . . . . . . . . . . . . 284

Center L, R and Center T, B . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 285

Pattern Fill Badge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 285

Attributes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 286

File Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 287

Options Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 288

Grid . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 288

Snap . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 289

Landscape and Portrait . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 289

Test Display, Test Print . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 289

Encode Mag Stripe . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 290

Invert Badge on Print . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 290

Overlaminate Badge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 290

Reverse Template . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 290

Import Bitmaps. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 290

Print Selection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 292

Parameters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 293

Strip Bar Code Checksum . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 293

Add CC/FC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 294

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Chapter 11. Color Graphics Maps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .295

Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .296

Color Graphics Maps. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 296

Operating Topaz Color Graphics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 297

Activating Map Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .297

Operating the Map Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .298

Map Tree and Devices Window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .310

Configuring Color Graphics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .313

Adding Maps. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .313

Adding Points to Map . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .318

Add Map Links . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .332

Custom ICON Groups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 333

Chapter 12. Troubleshooting, Maintenance, Support . . . . . . . . . . . . . . . . . . . . . . . . . 343

Frequently Asked Questions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .344

Topaz System Error Codes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .347

Contacting Technical Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .358

Appendix A. Access Code Definitions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .359

Access Code Definitions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .360

Appendix B. Card Fields . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .367

Card Field Definitions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .368

Appendix C. Anti-Passback . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .373

Anti-Passback Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 374

Setup – Site Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .374

Anti-Passback. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .374

Grant Access on APB Violation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .374

Setup – Security Area . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .374

Timed Delay for Reentry. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .374

APB Control In Area . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .375

Card – Access . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .375

Control – Reset APB . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .375

Reset All Cardholders to a Security Area . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .375

Reset Selected Cardholder to Security Area . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .375

Appendix D. Alarm Input and Relay Numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .377

Alarm Input Numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .378

Reader Physical Alarm Zone Numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .378

Reader Logical Alarm Zone Numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .378

RIM Zone Input Numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .379

Relay Numbers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 380

ACURT2 and ACURT4 Relay Numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 380

ACURT2 and ACURT4 Relay Numbers for RRM with Elevator Control. . . . . . . . . . . . . . . . . . . . .382

Page 11

Appendix E. Operator Type Functions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 383

Operator Type Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 384

Appendix F. Database DMS1 Definitions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 385

Database DMS1 definitions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 386

Glossary. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 389

Index. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 395

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Figures

Figure 1. Microsoft VM ...................................................................................................................................9

Figure 2. Microsoft VM License Agreement ...................................................................................................9

Figure 3. Microsoft VM extracting ..................................................................................................................9

Figure 4. Microsoft VM installation complete .................................................................................................9

Figure 5. Control Panel ................................................................................................................................10

Figure 6. Windows Firewall ..........................................................................................................................10

Figure 7. Exceptions tab ..............................................................................................................................11

Figure 8. Add Program.................................................................................................................................11

Figure 9. Default Topaz directory .................................................................................................................12

Figure 10. mpuprun.exe .................................................................................................................................12

Figure 11. Topaz Installation CD....................................................................................................................13

Figure 12. Topaz files extracting ....................................................................................................................14

Figure 13. Topaz Setup: Installation Wizard ..................................................................................................14

Figure 14. Topaz Setup: License Agreement.................................................................................................15

Figure 15. Topaz Setup: User Information .....................................................................................................15

Figure 16. Topaz Setup: Destination Folder ..................................................................................................16

Figure 17. Browse for Folder..........................................................................................................................16

Figure 18. Topaz Setup: Type of Installation .................................................................................................17

Figure 19. Topaz Setup: Ready to Install the Application ..............................................................................17

Figure 20. Topaz Setup: Updating System ....................................................................................................18

Figure 21. Topaz Setup: Finish ......................................................................................................................18

Figure 22. NVR Codec Installer ..................................................................................................................... 19

Figure 23. Warning......................................................................................................................................... 19

Figure 24. Specify Directory...........................................................................................................................19

Figure 25. Operation Complete......................................................................................................................19

Figure 26. Sentinel System Driver: Welcome ................................................................................................20

Figure 27. Sentinel System Driver: Ready to Install....................................................................................... 20

Figure 28. Sentinel System Driver: License Agreement ................................................................................21

Figure 29. Sentinel System Driver: Setup Type .............................................................................................21

Figure 30. Sentinel System Driver: Ready to Install....................................................................................... 22

Figure 31. Sentinel System Driver: Install Completed....................................................................................22

Figure 32. Warning......................................................................................................................................... 23

Figure 33. Sample Help page ........................................................................................................................27

Figure 34. Workstation Log on window ..........................................................................................................28

Figure 35. Auto configuration ...................................................................................................

Figure 36. Topaz QuickStart ..........................................................................................................................30

Figure 37. Sample Auto Configuration screen ............................................................................................... 33

Figure 38. Browser navigation page ..............................................................................................................35

Figure 39. Alarm Queue window....................................................................................................................38

Figure 40. Alarm Details.................................................................................................................................39

Figure 41. Disable alarm details window........................................................................................................40

Figure 42. Enable alarm details window ........................................................................................................40

Figure 43. Access Events Details page .........................................................................................................41

Figure 44. Events page ..................................................................................................................................48

Figure 45. Detailed Event window..................................................................................................................48

Figure 46. Video clip ......................................................................................................................................49

Figure 47. Cards. ...........................................................................................................................................52

......................29

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Figure 48. Cards: Card Setup ........................................................................................................................53

Figure 49. Cards: Access ...............................................................................................................................57

Figure 50. Cards: Photo ID.............................................................................................................................61

Figure 51. .Cards: Masking ............................................................................................................................65

Figure 52. Security Area.................................................................................................................................66

Figure 53. Cards: Information.........................................................................................................................68

Figure 54. Cards: Custom Fields....................................................................................................................69

Figure 55. Cards: Batch Add ..........................................................................................................................70

Figure 56. Operation Complete ......................................................................................................................72

Figure 57. Starting Card Number required .....................................................................................................72

Figure 58. Cards: Batch Delete ......................................................................................................................73

Figure 59. Control...........................................................................................................................................76

Figure 60. Reader Control page.....................................................................................................................77

Figure 61. Alarm Point Control page ..............................................................................................................79

Figure 62. Relay Control page .......................................................................................................................81

Figure 63. Access Trace page .......................................................................................................................83

Figure 64. Reset APB page............................................................................................................................85

Figure 65. Service: Panel page ......................................................................................................................87

Figure 66. Service: Database page................................................................................................................90

Figure 67. Back Up/Restore page. .................................................................................................................93

Figure 68. Diagnostic Settings page ..............................................................................................................95

Figure 69. Status page. ..................................................................................................................................98

Figure 70. Field Panel Status page ................................................................................................................99

Figure 71. Reader Status page ...................................................................................................................100

Figure 72. Alarm Point Status page .............................................................................................................101

Figure 73. Relay Status page.......................................................................................................................102

Figure 74. Reports: Browser screen.............................................................................................................104

Figure 75. Cardholders.................................................................................................................................105

Figure 76. Cardholder report ........................................................................................................................106

Figure 77. System Setup..............................................................................................................................107

Figure 78. System Setup: Field Panel..........................................................................................................108

Figure 79. Reports page...............................................................................................................................109

Figure 80. System Setup: Reader ................................................................................................................110

Figure 81. Sample Reader Setup report ......................................................................................................111

Figure 82. System Setup: Alarm Point .........................................................................................................112

Figure 83. Sample Alarm Point Setup Report ..............................................................................................113

Figure 84. System Setup: Relay...................................................................................................................114

Figure 85. Sample Relay Setup report .........................................................................................................115

Figure 86. System Setup: Serial Port ...........................................................................................................116

Figure 87. Sample Serial Port Setup report .................................................................................................117

Figure 88. System Setup: Security Area ......................................................................................................118

Figure 89. Sample Security Area Setup report.............................................................................................119

Figure 90. System Setup: Access Group .....................................................................................................120

Figure 91. Sample Access Group Setup report............................................................................................121

Figure 92. System Setup: Time Schedule....................................................................................................122

Figure 93. Sample Time Schedule Setup report .........................................................................................123

Figure 94. System Setup: Holidays ..............................................................................................................124

Figure 95. Sample Holiday Setup report ......................................................................................................125

Figure 96. System Setup: Instructions .........................................................................................................125

Figure 97. Sample Instruction Message Setup report ..................................................................................126

Figure 98. System Setup: Access Event ......................................................................................................127

Figure 99. Sample Access Event Reporting Options Setup report .............................................................128

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Figure 100.System Setup: Elevator ..............................................................................................................129

Figure 101.Sample Elevator Control Setup report........................................................................................130

Figure 102.System Setup: Operator Type ....................................................................................................130

Figure 103.Sample Operator Type report ..................................................................................................... 131

Figure 104.System Setup: Capabilities .........................................................................................................132

Figure 105.Sample System Capacities report...............................................................................................133

Figure 106.Recall Event................................................................................................................................134

Figure 107.Recall Event: All Events..............................................................................................................135

Figure 108.Sample Recall All Events report ................................................................................................. 136

Figure 109.Recall Event: Event Number.......................................................................................................137

Figure 110.Sample Recall by Event Number report......................................................................................138

Figure 111.Recall Event: User Action ...........................................................................................................139

Figure 112.Sample Recall User Action Events report...................................................................................140

Figure 113.Recall Event: System Device......................................................................................................141

Figure 114.Sample Recall System/Device Events report .............................................................................142

Figure 115.Recall Event: Other Events.........................................................................................................143

Figure 116.Sample Recall Acknowledgement Events report........................................................................144

Figure 117.Sample Recall Commentary Events report.................................................................................145

Figure 118.Sample Recall System Error Events report ................................................................................145

Figure 119.Recall Event: Access Event........................................................................................................146

Figure 120.Sample Recall Access Events report..........................................................................................148

Figure 121.Recall Event: Alarm Event .......................................................................................................... 149

Figure 122.Sample Recall Alarm Events report............................................................................................151

Figure 123.Alarm History ..............................................................................................................................152

Figure 124.Sample Alarm History report.......................................................................................................154

Figure 125.Employee Report ........................................................................................................................156

Figure 126.Sample Employee report ............................................................................................................158

Figure 127.Setup ..........................................................................................................................................160

Figure 128.Operators....................................................................................................................................161

Figure 129.Operator Type.............................................................................................................................163

Figure 130.Time Schedules ..........................................................................................................................166

Figure 131.Security Area ..............................................................................................................................168

Figure 132.Access Group .............................................................................................................................172

Figure 133.Site Settings................................................................................................................................175

Figure 134.Custom Fields.............................................................................................................................177

Figure 135.Facility Code ...............................................................................................................................179

Figure 136.Reader Event..............................................................................................................................187

Figure 137.Alarm Options .............................................................................................................................188

Figure 138.Alarm Options: Instructions.........................................................................................................189

Figure 139.Alarm Options: Categories..........................................................................................................191

Figure 140.Holidays ............................................................................................................

Figure 141.Hardware ....................................................................................................................................196

Figure 142.Serial Port ...................................................................................................................................197

Figure 143.LAN Communication...................................................................................................................200

Figure 144.Workstation.................................................................................................................................204

Figure 145.Topaz: Install ..............................................................................................................................208

Figure 146.Topaz: Welcome.........................................................................................................................209

Figure 147.Topaz: License Agreement.........................................................................................................209

Figure 148.Topaz: User Information .............................................................................................................210

Figure 149.Topaz: Destination Folder...........................................................................................................210

Figure 150.Browse for Folder .......................................................................................................................211

Figure 151.Topaz: Type of Installation..........................................................................................................211

..........................192

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Figure 152.Topaz: Ready to Install the Application.......................................................................................212

Figure 153.Topaz: Updating System.............................................................................................................212

Figure 154.Topaz: Successfully installed ......................................................................................................213

Figure 155.NVR Codec Installer ...................................................................................................................213

Figure 156.Sentinel System Driver: Welcome...............................................................................................214

Figure 157.Sentinel System Driver: Ready to Install.....................................................................................215

Figure 158.Sentinel System Driver: License Agreement...............................................................................215

Figure 159.Sentinel System Driver: Setup Type ...........................................................................................216

Figure 160.Sentinel System Driver: Ready to Install.....................................................................................216

Figure 161.Sentinel System Driver: InstallShield Wizard Completed............................................................217

Figure 162.Start menu: Printers ....................................................................................................................218

Figure 163.Printers window...........................................................................................................................218

Figure 164.Printers menu..............................................................................................................................219

Figure 165.Printer Properties window ...........................................................................................................219

Figure 166.Field Panel ..................................................................................................................................222

Figure 167.Field Panel: Setup.......................................................................................................................223

Figure 168.Field Panel: Dial-Up ....................................................................................................................226

Figure 169.Elevator: Cab Setup....................................................................................................................231

Figure 170.Elevator: Floor Definition.............................................................................................................233

Figure 171.Elevator: Public Access ..............................................................................................................235

Figure 172.Reader: Setup.............................................................................................................................238

Figure 173.Reader: Options..........................................................................................................................243

Figure 174.Alarm Point: Setup ......................................................................................................................245

Figure 175.Alarm Point: Options ...................................................................................................................248

Figure 176.Relay...........................................................................................................................................250

Figure 177.Auto Configuration Setup............................................................................................................253

Figure 178.Device Tree.................................................................................................................................257

Figure 179.Video: Recorder .........................................................................................................................258

Figure 180.Video: Camera ............................................................................................................................261

Figure 181.Sample badge.............................................................................................................................268

Figure 182.Photo Badge template design window........................................................................................270

Figure 183.Photo Badge Options menu........................................................................................................271

Figure 184.Draw menu..................................................................................................................................271

Figure 185.Attributes screen .........................................................................................................................273

Figure 186.Enter Text ...................................................................................................................................274

Figure 187.Database Fields ..........................................................................................................................274

Figure 188.Attributes screen ...................................................................................................

Figure 189.Load Bitmap................................................................................................................................279

Figure 190.Photo and Bitmap alterations ......................................................................................................282

Figure 191.Edit menu....................................................................................................................................283

Figure 192.Pattern Fill Badge options ...........................................................................................................285

Figure 193.Attributes ....................................................................................................................................286

Figure 194.File menu ....................................................................................................................................287

Figure 195.Options menu..............................................................................................................................288

Figure 196.Grid option ..................................................................................................................................288

Figure 197.Photo Badge Options menu........................................................................................................289

Figure 198.Import Bitmap window.................................................................................................................291

Figure 199.Import Bitmap..............................................................................................................................291

Figure 200.Import Bitmap..............................................................................................................................292

Figure 201.Select Printer ..............................................................................................................................293

Figure 202.Badger Options ...........................................................................................................................293

Figure 203.Company code and Facility code example .................................................................................294

......................275

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Figure 204.Map window................................................................................................................................297

Figure 205.Acknowledge window .................................................................................................................299

Figure 206.Color coded security areas .........................................................................................................303

Figure 207.Camera window ..........................................................................................................................304

Figure 208.Acknowledge window .................................................................................................................307

Figure 209.Map Tree and Devices window...................................................................................................310

Figure 210.Device Tree ................................................................................................................................312

Figure 211.Map information .......................................................................................................................... 314

Figure 212.Map information window .............................................................................................................315

Figure 213.Sample detailed map ..................................................................................................................316

Figure 214.Sample detailed map ..................................................................................................................316

Figure 215.Map information .......................................................................................................................... 317

Figure 216.Expanded list of configured device points ..................................................................................318

Figure 217.Expanded Device Tree ...............................................................................................................319

Figure 218.Icon groups .................................................................................................................................320

Figure 219.Security Areas tree .....................................................................................................................324

Figure 220.Color coded security areas .........................................................................................................325

Figure 221.Security Area Configuration........................................................................................................326

Figure 222.Color palette ...............................................................................................................................326

Figure 223.Define Custom Colors.................................................................................................................327

Figure 224.Security Area Configuration........................................................................................................328

Figure 225.Outline Security Areas ................................................................................................................328

Figure 226.Security Area Configuration........................................................................................................329

Figure 227.Camera Configuration.................................................................................................................330

Figure 228.Sample Camera window.............................................................................................................331

Figure 229.Map Link window ........................................................................................................................332

Figure 230.Icon Configuration.......................................................................................................................333

Figure 231.Modify Alarm Icon Group ............................................................................................................335

Figure 232.Masked icon................................................................................................................................336

Figure 233.Add Alarm Icon Group ................................................................................................................337

Figure 234.Blank Alarm Icon Group window.................................................................................................337

Figure 235.Modify Reader Icon Group..........................................................................................................338

Figure 236.Add New Reader Icon Group......................................................................................................339

Figure 237.Blank Reader Icon Group window. .............................................................................................339

Figure 238.Modify Relay Icon Group ............................................................................................................340

Figure 239.Add Relay Icon Group ................................................................................................................340

Figure 240.Blank Relay Icon window............................................................................................................340

Figure 241.Delete Icon Group.......................................................................................................................341

Figure 242.Alarm Icon Configuration ............................................................................................................341

Figure 243.Icon Group. .................................................................................................................................342

Figure 244.Delete Icon Group icon ...............................................................................................................342

Page 17

Preface

This document provides instructions for the software installation, configuration, and operation of the Topaz software. Read these instructions and all ancillary documentation before installing or operating this product.

Note: A qualified service person, complying with all applicable codes, should perform all required hardware installation.

Important notice about computer viruses

UTC Fire & Security strongly recommends that Anti Virus protection software be installed and frequently updated on all UTC Fire & Security servers and workstations before connecting them to any network.

UTC Fire & Security assumes no responsibility for damage caused by computer viruses, protecting your UTC Fire & Security system from viruses, or installing anti virus protection software required by your IT department.

Contact your IT Department about installing the proper Anti Virus software before connecting the systems to a network.

xvii

Modems

The Part 68 rules require the following or the equivalent information be provided to the end user of equipment containing a pre-approved modem module.

Type of service

The Topaz System operates on an ACU field panel and is designed to be used on standard device telephone lines. It connects to the telephone line using a standard jack, called the USOC RJ-11C (or USOC FJ45S.) Connection to the telephone company provided COIN service (central office implemented systems) is prohibited. Connection to party line services is subject to state tariffs.

Telephone company procedures

The goal of the telephone company is to provide you with the best service it can. The telephone company may occasionally need to make changes in their equipment, operations, or procedures. If these changes might affect your service or the operation of your equipment, the telephone company will give notice, in writing, to allow you to make any changes necessary to maintain uninterrupted service.

In certain circumstances, the telephone company may need to request information from you concerning what equipment you have connected to your telephone line. Upon request from the telephone company, provide the FCC registration number and the ringer equivalence number (REN); both of these items are listed on the equipment label. The sum of all RENs on your telephone line should be less than five to assure proper service from the telephone company. In some cases, five may not be usable on a given line.

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Radio frequency

This equipment generates, uses, and can radiate radio frequency energy and if not installed and used in accordance with the instructions manual, may cause interference to radio communications. It has been tested and found to comply with the limits for a Class A computing device pursuant to Subpart J of Part 15 of FCC Rules, which are designed to provide reasonable protection against such interference when operated in a commercial environment. Operation of this equipment in a residential area is likely to cause interference; in which case the owners are required to take whatever measures may be necessary to correct the interference at their own expense.

Note: Shielded interface cables are required with this equipment.

If problems arise

If your telephone equipment is not operating, immediately remove it from your telephone line, as it may cause harm to the telephone network. If the telephone company notes a problem, they may temporarily discontinue service. When practical, they will notify you in advance of this disconnection. If advanced notice is not feasible, you will be notified as soon as possible. When you are notified, you are given the opportunity to correct the problem and informed of your right to file a complaint with the FCC. Contact your telephone company if you have questions about your phone line. If repairs are needed on the ACU field panel, repairs should be performed by your authorized representative.

Conventions used in this document

The following conventions are used in this document:

Bold Menu items and buttons.

Italic Emphasis of an instruction or point; special terms.

File names, path names, windows, panes, tabs, fields, variables, and other GUI elements.

Titles of books and various documents.

Blue italic Hyperlinks to cross-references, related topics, and URL addresses.

Monospace Text that displays on the computer screen.

Programming or coding sequences.

Safety terms and symbols

These terms may appear in this manual:

CAUTION: Cautions identify conditions or practices that may result in damage to the equipment or other property.

WARNING: Warnings identify conditions or practices that could result in equipment damage or serious personal

injury.

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Chapter 1 Getting Started

This chapter provides an overview of the Topaz system as well as information on installation and configuration.

In this chapter:

About the Topaz System. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

System Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Upgrading existing Topaz software. . . . . . . . . . . . . . . . . . . . . . . . 4

Software Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

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About the Topaz System

The Topaz System is a PC-based Facility Security System for access control, alarm monitoring, interactive color graphics, photo badging, and CCTV (Closed Circuit TV) Control. The system uses the Windows 2000 Professional, XP Professional, or Windows 7 operating system and employs the use of an Internet browser interface technology along with a unique self-configuring software package called Auto Configuration. This allows you to easily set up standard input devices. The Topaz System integrates alarm monitoring, access control, and remote control capabilities throughout a site.

Topaz consists of the file server computer, one (1) additional workstation, ACURT Intelligent Controllers, card readers, alarm sensors, and door locking hardware. To communicate with card readers, alarm points, and the workstation, the system uses Secure Communications Protocol (SCP) through Dial-up, RS-232 / RS-485 hardwire connections, or TCP/IP on LAN / WAN networks.

The basic concept behind Topaz is a central monitoring system that can monitor or control movement within a building or throughout multiple facilities. The system is modular and easily customized to fit almost any building's security and access control needs for up to 64 readers and 2,000 cardholders.

All data entry is performed at a file server or workstation using a mouse and keyboard through the Internet browser Interface.

The Topaz System continuously polls the remote panels; checking communication protocols, tamper switches, alarm inputs, and cardholder access events. Events are displayed on workstation monitors and logged to the PC.

The system performs three major functions:

• Facilitates communications between the server and remotely located control panels.

• Supervises and reports changes in the status of alarm and access devices that are connected to the control panels. Changes are reported as alarms, troubles, or event occurrences. Alarm devices are sensing devices such as motion detectors, door contacts, temperature gauges, etc. Access devices are card readers, or keypads that control doorways and other access locations like elevators and parking lot gates.

• Performs remote control activities. Remotely located devices are controlled through manual operator commands, automatically according to events, or time schedules stored in the computer.

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Getting Started

System Requirements

To use the Topaz software, your PC must meet the following minimum requirements:

• Pentium® 4 processor or equivalent.

• Processor speed: 1.8 GHz or Higher.

• Windows XP PRO (with Service Pack 1), 2000 Professional (with Service Pack 4), or Windows 7

• Microsoft Internet Explorer 6.0 or above installed (the wizard must be completed), which must be installed from the Topaz CD.

• 768 MB Random-Access Memory (RAM) on the server. 512 MB on the workstation

• SVGA display card with 1024 X 768 screen resolution, able to support 65K colors. If using Windows XP or 2000 Professional set at High Color (16bit).

• Video Memory: 4 MB.

• Disk Drive Space Required: 2 GB. 100 MB for workstation

• CD ROM Drive: 20X.

• If using Photo Badging, a USB Camera can be used or the GE Video capture card Composite Video Camera is required. For a list of compatible USB cameras, refer to the software CD.

• Serial RS-232 Ports are required if using direct communication to field panels.

• Parallel Ports: Optional for printer.

• USB Ports: 1 minimum is required for the Software Sentinel.

• A network card must be installed with static TCP/IP enabled. Static IP addresses are required.

• Removable media recommended for back-up.

Chapter 1

System Options

• Eltron P310-C Dye Sublimation Card Printer.

• Report and Logging Printer.

• Digital Video Capabilities using the GE DVMRe Triplex.

The above options can be obtained through your local independent distributor.

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Upgrading Existing Topaz Software

Before performing an upgrade it is important to have a current backup of your existing database. We also recommend that you have the media for the current version of your operating system and Topaz software in the unlikely event you need to revert to this version temporarily.

Upgrading from Version 1.4.6

When upgrading from version 1.4.6, before installing the new version, you need to uninstall your existing version of Topaz. No further user intervention is required.

To remove the existing installation, you may either use the Topaz 1.4.6 Installation CD or use your Add/Remove Programs option in your desktop Control Panel as shown in the following steps:

1. Click the Start button on the lower left corner of the computer desk top and select Settings,

then Control Panel. When the Control Panel window opens, double-click the Add/Remove Programs icon.

2. Select Topaz and click the Change/Remove button.

3. Click Yes to confirm the removal of the older version of Topaz. When the program has been

removed, the following message displays.

4. Click Ok.

5. Insert the Topaz installation CD and install the new version of Topaz, as described in the

section Software Installation on page 8.

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Chapter 1

Getting Started

Upgrading from Version 1.4.5 or earlier

Because versions before 1.4.6 used a different installer and a different default installation directory, it is necessary to perform the following steps:

Note: Before starting Topaz make sure that “Microsoft Internet Explorer 6.0 provided by GE” has been installed using

the Topaz CD and the wizard has been run to complete the installation. If you have IE 6.0 already installed on your computer, check if the title bar states “Microsoft Internet Explorer provided by GE”. If not, you must install the Virtual Machine that is located on the CD. For more information, see Installing Virtual Machine on page 8.

1. Before installing the new software, perform a complete Backup of the system. Navigate to the Control tab and select Back Up\Restore. The following page displays.

2. Select the Drive letter for the location where the files are to be backed up from the dropdown list of available drives. (C: E: F: etc.).

3. After the selection has been made, click Back Up - Don’t Reset Logfile to start the backup process.

Note: We recommend when you backup the system for an upgrade, that you do NOT reset the log. This allows the

current log to be imported into the new 1.4.7 version of Topaz making past events available.

A window displays Operation in Process, indicating that the backup has begun.

4. Click OK

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5. Once the backup is complete, the message “Backup Operation Complete” displays. Do not

log off or shut down Topaz until this message appears or the backup will be corrupted..

CAUTION: You must wait until the Backup Operation Complete dialog window displays before shutting down

Topaz. If you do not do this, the database will be corrupted and will not function.

6. Shut down Topaz and double-click the My Computer icon and browse to the location where

the backup was stored.

7. There should be five new folders: AACGFX, BADGER, DMS1, PROCS, and SCREENS.

These folders contain the backup. Delete the SCREENS folder and close this window.

CAUTION: You MUST delete the SCREENS folder. The SCREENS folder contains the old sysconfg.dat file. If this

folder is not deleted, when the database is imported into the updated version of Topaz, this older version will overwrite the new sysconfg.dat and some features will not function.

8. To uninstall your existing version of Topaz, click the Start button and select Settings, then

Control Panel. When the Control Panel opens, double-click Add/Remove Programs.

9. Select Topaz and click the Change/Remove button.

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Getting Started

10. Click Yes to confirm the removal of the older version of Topaz. When the program has been removed, the following message displays.

11. Clic k Ok.

12. Insert the Topaz installation CD and install the new version of Topaz, as described in

Software Installation on page 8.

13. When the installation is complete, open Windows explorer or My Computer and navigate to the folder:

C:\Program Files\GE\Topaz\Screens

14. Locate the file, sysconfig.dat, and move it to a temporary folder.

15. There are now two Topaz icons on your desktop. One of them is labeled Topaz the other one is Topaz Server. From your desktop, double-click Topaz Server (not Topaz).

16. Log on as master.

17. Navigate to the Control tab and select Back Up/Restore.

18. Under Restore Database, select the drive letter C.

19. After the restore is complete, shut down Topaz and restart the computer.

20. After the computer is rebooted, log on to Windows explorer and remove the Topaz directory from the C drive that was created in step 3.

21. Navigate to the temporary folder where you placed the file, sysconfig.dat, in step 14 and replace it in the folder: C:\Program Files\GE\Topaz\Screens

22. From your desktop, double-click Topaz (not Topaz Server). Log on to Topaz using your installer login and password.

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Software Installation

Before you Start Installing the Software

Note: Before starting Topaz make sure that “Microsoft Internet Explorer 6.0 provided by GE” has been installed using

Setup for Internet Explorer

1. From Window’s desktop, right-click the Internet Explorer Icon and select Properties. Do not

use a Short Cut Icon.

2. On the General tab, click Settings, select Every visit to the page, and click OK to save.

3. On the Connections tab, click LAN Settings and make sure Use a proxy server for your

LAN is NOT unless a proxy is required. If a proxy is required, leave Use a proxy server for your LAN checked, click Advanced..., and add the address of the Topaz server in the exceptions box.

selected. If it is selected, we recommend you uncheck the box and click OK,

4. On the Privacy tab, move the slide bar to Low, then click OK to save. Topaz uses session

cookies (no information is written to disk), which may also be enabled using the Privacy tab, and clicking Advanced...

5. Click OK to save and exit Internet Explorer Properties.

This topic describes how to begin interacting with the Topaz System Software. The installation uses default options.

The Auto configuration function may also be used to assist you in setting up the system.

Whenever possible power-up the system's peripheral devices before activating the server computer. In this way, any errors or diagnostic messages display at the system's monitor or printer.

Note: If you use a workstation, the server should be running on the network before starting up the workstation.

The installation steps for a Server or Workstation are almost identical but are described separately. The installation steps for a Server are described below.

The System Software comes on a CD (Compact Disk). The CD is used to load the Topaz application onto the computer server and workstation.

If you are using Windows 2000 or XP, log on as the Administrator.

Installing Virtual Machine

The installer for virtual machine is located on the Topaz software CD.

1. Insert the CD and when the Install window opens, select Browse CD.

2. When the folders window displays, click the folder named IE6 to open it.

3. Locate the msjavx86.exe file and double-click the file name. The following install window

displays.

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Figure 1. Microsoft VM

4. Click Yes. You do want to install the Virtual Machine.

Figure 2. Microsoft VM License Agreement

Chapter 1

Getting Started

5. Read the agreement and click Yes to begin the installation of the files.

Figure 3. Microsoft VM extracting

A progress bar shows the process of the installation.

Figure 4. Microsoft VM installation complete

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Click this icon to open

the Firewall controls

User Manual

6. When “The installation is complete” message displays, click OK.

Setting XP sp2 Firewall

1. To open the Control Panel click Start > Settings > Control Panel

Figure 5. Control Panel

2. Double-click the Windows Firewall icon.

Figure 6. Windows Firewall

3. When Windows Firewall opens, click the Exceptions tab.

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Figure 7. Exceptions tab

Chapter 1

Getting Started

4. Click Add Program to add two components of Topaz to the list of programs that may pass through the Firewall.

Figure 8. Add Program

5. Using the Browse button, locate mp.exe. It is located in the folder where Topaz was installed. The default location is C:\Program Files\GE\Topaz folder as shown below.

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Figure 9. Default Topaz directory

6. Highlight mp.exe in the list and click Open to add it to the Add a Program window. Highlight

mp.exe in the Add a Program window and click OK.

7. Repeat steps 4. through 6. but this time add mpuprun.exe.

Figure 10.mpuprun.exe

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8. The program now appears in the Programs and Services section of the Exceptions tab. Make certain that the check box beside it contains a checkmark. Click OK to close the Firewall properties.

Installing a Host PC Server

Note: The installation steps for a server are described below. The installation steps for a Workstation are described

under “Hardware”, then “Workstation”, and then “Add a Workstation” elsewhere in this manual.

Make sure you are logged in as the Administrator so you have the correct rights to install software.

Insert the Topaz Installation CD into the CD drive. If Auto Insert Notification is enabled for your CD drive, the Install Menu provides a list as shown below.

If the Install Menu does not appear within one minute, follow this procedure:

1. Open Windows Explorer.

2. Double-click the drive letter for the CD drive.

3. In the root directory, double-click the file start.bat.

The Topaz Install screen displays.

Note: Before installing Topaz make sure that “Microsoft Internet Explorer 6.0 provided by GE” has been installed

using the Topaz CD and the wizard has been run to complete the installation. If you have IE 6.0 already installed on your computer check if the title bar states “Microsoft Internet Explorer provided by GE”. If not, you must install the Virtual Machine that is located on the CD. For more information see Installing Virtual Machine on page 8

Figure 11.Topaz Installation CD

1. Click Install Topaz to start the installation setup.

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Figure 12.Topaz files extracting

2. If this is the first time Topaz has been installed on your computer and the Microsoft .NET

Framework is not installed, the Wise Installation Wizard dialog window shown above displays. Extracting and installing the .NET framework may take several minutes. Please wait while the Hourglass progress icon rotates. When the framework is completed, the Topa z Installation Wizard begins. If the .NET framework is already installed on your machine, it proceeds directly to the Welcome to the Topaz Installation Wizard dialog window.

Figure 13.Topaz Setup: Installation Wizard

3. Click Next to continue.

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Figure 14.Topaz Setup: License Agreement

Chapter 1

Getting Started

The next window is the End User License Agreement. Read it then select I accept the license agreement. The Next button becomes available once the agreement is accepted.

Click Next to continue.

Figure 15.Topaz Setup: User Information

4. The next window asks you to enter User Information. Type the name of the user in to the Full Name field and the name of the organization into the Organization field. Select the radio

button beside Anyone who uses this computer. This is used to permit the system to communicate with and respond to the Video Recorder. Click Next to continue.

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Figure 16.Topaz Setup: Destination Folder

This dialog window determines were the Topaz files are stored on the system. If you do not want to use the default directory, you may follow this procedure:

a. Click the Browse button and the Browse for Folder window displays.

Figure 17.Browse for Folder

b. If you prefer to use a different directory, such as “Program Files”, select the desired

location for the Topaz software (such as c:\Program Files\Topaz) and click OK, then Next.

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Figure 18.Topaz Setup: Type of Installation

Chapter 1

Getting Started

5. This dialog window determines the type of installation. Are you installing the Server? Click the radio button next to Topaz Server. Also consider whether remote workstations (those not resident on the server computer itself) are used. If other computers are used as workstations, click the radio button next to Yes, I want to add workstations. If you are installing a workstation, select Topaz Workstation. For more information see How to install a workstation on page 207.

Note: You must install Topaz on the server computer before installing it on any workstation computer.

Figure 19.Topaz Setup: Ready to Install the Application

6. If you satisfied with your settings, click Next to start installing the system.

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Figure 20.Topaz Setup: Updating System

The wizard uploads the required files and installs them onto the computer. During the process, a progress bar displays.

Figure 21.Topaz Setup: Finish

7. When all files have been installed, the Topaz has been successfully installed dialog

window displays. Click Finish to continue with the installation of several video files. These files are installed whether or not you are using Video.

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Figure 22.NVR Codec Installer

8. Click OK to install the Video files.

Figure 23.Warning

Chapter 1

Getting Started

Note: If a warning window displays that certain files already exist, click Yes to continue. When the dialog window asks

whether to replace all files with the same name without questions, click Yes.

Figure 24.Specify Directory

9. This dialog window appears if you selected Yes, I want to add workstations in step 5. Click

OK and another Browse window appears. Select where the Workstation.hta file should be saved. This file is used when installing a workstation on another computer. Make certain that the location selected is accessible by the workstation computers. After selecting the location click OK.

Figure 25.Operation Complete

10. The dialog window indicates that the file was written successfully. Now wait a few seconds and the Sentinel Driver installation wizard starts.

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Figure 26.Sentinel System Driver: Welcome

Note: If this is the first time you have installed Topaz on this computer, you should follow the remaining steps. If this is an

update, you may cancel out of the Sentinel Driver wizard.

11. Clic k Next to install the sentinel drivers.

Figure 27.Sentinel System Driver: Ready to Install

12. Remove all software sentinel keys from the USB port before continuing. Click Install to

continue.

Note: The USB software sentinel key is provided with the Topaz system when you order it. This dongle is required for

Topaz to work properly. If this is an upgrade, you may have a serial sentinel key. This will work and does not need to be replaced with a USB dongle. It also does not need to be removed during this process.

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Figure 28.Sentinel System Driver: License Agreement

Chapter 1

Getting Started

13. Select I accept the terms in the license agreement, and the Next button becomes available. Click Next to continue.

Figure 29.Sentinel System Driver: Setup Type

14. Select Complete, then Click Next to continue.

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Figure 30.Sentinel System Driver: Ready to Install

15. Remove USB sentinel keys before continuing, then Click Install. A screen with a progress

bar displays while the Sentinel Driver files are installed.

Figure 31.Sentinel System Driver: Install Completed

16. Click Finish.

17. You are now returned to the desktop and the following message displays.

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Getting Started

Figure 32.Warning

18. You must restart your PC for the Topaz software to be activated. Click Yes to reboot your system.

This ends the installation steps for a server. To add a workstation, see Workstation Page on page 204.

To start Topaz, double-click the Topaz icon on your desktop.

Chapter 1

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Chapter 2 Using Topaz

This chapter describes how to begin using the Topaz system software. The installation uses default options so you do not have to make decisions or selections.

In this chapter:

Start Up. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Startup, Log-on, & Navigating. . . . . . . . . . . . . . . . . . . . . . . . . . . 28

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Start Up

Note: Before starting Topaz, make sure Internet Explorer 6.0 or later was installed from the Topaz CD and the wizard

was run to complete the installation of IE, or Topaz will not operate properly.

The Auto configuration function may also be used to assist you in setting up the system.

Whenever possible, power-up the system's peripheral devices (field panels, readers, etc.) before activating the server computer. In this way, any errors or diagnostic messages display at the system's monitor or printer.

Note: If you use a workstation, the server should be running on the network before starting up the workstation.

Help

A major feature of Topaz is its Help section. Help is designed to assist you in real time on any part of Topaz operations. This enhancement reduces your need to refer to written documentation and reduces training time for new users.

Two Help buttons are located in the top left corner of each of the browser pages.

• Help Index - This button opens a content sub-window that enables you to locate topics from

the whole Help system by using the Table of Contents, Index, or Search functions.

• Page Help - This button opens a content sub-window that enables you to easily locate topics

covered on the currently selected browser window only. However, while using the Page Help you may also click the Word SHOW button in the top left corner of the help page. This opens the Global Help as a sub-window on the left side of the help page allowing you to access all Help topics.

Navigating the Help Table of Contents

The Table of Contents structure follows the navigation hierarchy of Topaz. On the left side, the Table of Contents displays.

Each closed book represents a branch of the tree, such as .

When you move the pointer over a book title, it underlines the Title. Clicking on the underlined title to the right of the Book, opens that Book to display Pages (such as Cardholder Database Reports) in the Book, and possibly more Books, as shown below:

You can click a Page, such as Recall All Events to go to the Recall All Events Help page, as shown below:

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Figure 33.Sample Help page

Chapter 2

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Startup, Log-on, & Navigating

Startup

After the Topaz software has been properly installed, double-click the Topaz icon on the Windows desktop to startup the Topaz program.

After a brief initialization period, the log-on window shown below appears on your computer screen.

Log-on Window

Following the System initialization, the Workstation Log-on Window fills the monitor.

Figure 34.Workstation Log on window

To log-on to Topaz, place the mouse pointer in the box labeled Operator ID, click, and type your Operator ID. Then move the pointer to the box labeled Password. Click and type your password.

Note: If this is a new system you may use the default Operator ID of “master” with no password. Neither the Operator ID

nor the Password is case sensitive. You may change the default password by following the procedures in the section Operators Setup Page on page 161.

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Chapter 2

Using Topaz

Now, click Enter to complete your log-on to the Topaz System.

Starting Topaz the First Time Topaz is Started

The following applies only if you are using the Topaz Software for the first time. If this is not the first time, and you wish to use Auto Configuration, see Auto Configuration Setup Page on page 252.

After clicking Enter, the following message displays.

Figure 35.Auto configuration

To have Topaz automatically configure the software and hardware, click OK. For more details see

Topaz Quick Start on page 30 and Auto Configuration on page 31.

If you do not wish to auto configure your system, click Cancel and the standard workstation browser navigation page displays as shown in Server/Workstation Display on page 35.

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Topaz Quick Start

When you startup Topaz, the QuickStart displays as shown below.

Figure 36.Topaz QuickStart

QuickStart consists of seven (7) pages of information on the Topaz System and how to get it set up easily and quickly.

QuickStart stays active in the foreground even if you click a button to access a Topaz screen. To see more of the background Topaz screen, click and drag the QuickStart page by the menu bar (at the top). You may also “minimize” QuickStart by clicking on its minimize button in the upper right corner of the QuickStart window, or click anywhere outside of the QuickStart window. Once minimized, you can open QuickStart at any time by clicking on the QuickStart button in the Navigation Bar in the left side of the main Topaz window.

You can navigate through QuickStart by:

• Click the underlined links.

• Use the scrollbar on the right of the window.

• Click the Next Page >>

and << Previous page links.

To close QuickStart, click the in the upper right corner of the QuickStart window or click the Click here link.

You can open QuickStart at any time by clicking on the QuickStart button in the Navigation Bar in the left side of the main Topaz window.

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Chapter 2

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All Topaz buttons in the QuickStart may also be clicked to access that part of the Topaz software.

Subjects covered in the QuickStart are:

• Programming Guide

• Auto Configuration

• Batch Card Entry

• Suggested System Setup Flow Chart

•Setup

• Hardware

• Cards

• Other menus you should become familiar with

• An Introduction to the Topaz Access Control System

Auto Configuration

Auto Configuration is a unique software feature that automates the systems setup of hardware and cardholder programming efforts. All the installer or end-user needs to do is log-on, and Topaz automatically detects and defines all field devices connected to each port on the computer. Topaz also defines a default value for all device, system and cardholder data. Such pre-defined and preconfigured data includes the creation of basic reader access groups, time intervals, time schedule, holidays, activation date, cardholder access group assignment, reader, alarm point defaults, default alarm definitions, and alarm message text, as well as the physical hardware hierarchy and its graphical “tree” representation.

The Topaz software initiates polling on demand by user command as described below, of the file server's maximum five (5) serial communication ports and one (1) LAN port. It records an inventory of all port communication interfaces (that is, serial card, modem, LAN card, and CCTV switcher) and all their downstream “devices” (for example, ACUs, Readers, Alarm Points, Relay Outputs, System Alarms [device off-line, tamper, battery low], Workstation, and CCTV Switch).

Initiation of the Auto Configuration Feature

You can start Auto Configuration by either of the following ways:

• If this is a new Topaz installation, without any communication ports or hardware devices configured, and you click the Topaz desktop icon to start Topaz, and then enter your log-on id and password, Auto Configuration starts automatically. You must have the proper password, since access to Auto Configuration is password protected.

Note: You must start Topaz from the desktop icon. Logging off and logging back on again does not start Auto

Configuration. If you are using dialup or a LAN connection, some manual configuration is required, such as the LAN IP address, or phone number.

Once you configure a port or device, Auto Configuration no longer starts automatically. However, you can still run Auto Configuration manually by the next method.

• If you are running Topaz and have the appropriate permissions, you can click the Hardware button on the left and then the Auto Configuration button on the menu on the right.

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An Auto Configuration sequence may also be initiated from the Auto Configuration Home screen for any or all selected devices listed in both the “Configured” and “Not Found” boxes.

Starting Auto Configuration displays the following dialog box:

If you select Cancel, you may continue with manual programming of the system. If you select OK, the following message displays along with an hourglass in place of the mouse pointer:

Click OK to continue.

Topaz starts the Auto Configuration process to detect and configure the hardware. The process may take a few minutes. If you have COM ports, the following message displays:

Click OK to continue.

You may click to select one or more ports you wish to Auto Configure. You may de-select highlighted ports by clicking the Clear button or you may leave this page without further changes being recorded by clicking on any of the buttons in the main tool bar on the left side of the screen.

Once you have selected the ports, press the Configure button, the system performs an automatic configuration to find new devices or changes to the system on those highlighted ports.

The message “Operation Complete” displays. Click OK to continue.

The left side of the screen displays devices that have been either: (1) detected as physically connected to the server, but have not been programmed/configured or, (2) they have been programmed but are currently not connected.

The Auto Configuration Home screen displays the entire network of field devices: found-andconfigured, found-and-not-configured, and configured-but-not-found. On the right side of the screen, all devices are displayed in a dynamic “Tree” formation, with Graphical Icon representations of the

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various device types (for example, workstation, ACU, reader, alarm point, CCTV switch, and relay output), and with the following text description colors:

Found - not Configured Green

Connected - not Found Red

Found and Configured Black

The following is an example of what an Auto Configuration screen might look like:

Figure 37.Sample Auto Configuration screen

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Default Device Names

After Auto Configuration has been completed, the devices have numeric names, for example, Reader 2-1-3 is Host Port two (2), Field Panel address one (1), Reader number three (3). You may want to rename the devices with your own descriptive names. For more detailed information see the chart below.

Table 1. Default Device Names

Example Typ e COM # ACU Polling # Reader/Alarm# Alarm Type

Field Panel

Reader

Reader Alarm

Alarm

Area

Panel Alarms

Input Module

Output Module

Device 1-0 Device 1 0

RDR 1-0-0 RDR 1 0 0

RDR 1-0-0 FO RDR 1 0 0 FO (Forced Open)

Alarm 1-0-0 Alarm 1 0 0

Area 1-0-0 Area 1 0 0

Example Type Device # Remote Module Port # Address Alarm Type

ACU 1 -TAMPER ACU 1 TAMPER

RIM 1-1-7-OL RIM 1 1 7 OL (Offline)

RRM 1-1-5-OL RRM 1 1 5 OL (Offline)

For more details on Auto Configuration see Auto Configuration Setup Page on page 252.

Note: Aside from auto configuring your system and specifically for day-to-day system hardware navigation and editing,

Topaz incorporates a separate device tree page. At any time you can click the Device Tree button in the main tool bar to navigate to the stand-alone device tree.

Device Tree

The Device Tree is a dynamic “Tree” representation of the entire system’s hardware, from the server’s communication ports, to all field hardware including workstation field panels (ACURT2/RT4).

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Server/Workstation Display

Figure 38.Browser navigation page

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The Topaz interface (shown above) is divided into 3 sections: Main Browser Window on page 44,

System Navigation Menu on page 36, and the Alt Menu on page 37.

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System Navigation Menu

Topaz’s Main Navigation Menu is on the left side of the main Operator Screen. Use the mouse pointer to click the icons or buttons to navigate through the system. The main navigation buttons on the left of the Operator Screen and the Alarm Queue window at the bottom of the screen are available at all times while any page of the Topaz software displays.

The Alt Menu button displays the System Navigation Menu in a multiple level (tree) format. See Alt Menu on page 37.

The Device Tree button displays the device tree at any time. See Device Tree on page 257.

The Quick Start button calls up the quick start page to give you a short overview of the system. See Topaz Quick Start on page 30.

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Alt Menu

Click the Alt Menu button to view the System Navigation Menu in a multiple level (tree) format.

Press the ‘+’ button to expand the branch you want to view. Then, click on the page name (for example, ‘Photo’) to bring up the ‘Employee Card Photo’ page in the main portion of the window. Click on the ‘-’ button to collapse a branch of the menu. Selecting another branch's ‘+’ sign also collapses a viewed branch.

Alarm Queue Window

The Alarm Queue window at the bottom of the main Operator Screen is shown below.

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The Alarm Queue window displays alarms as they occur in RED. The color of the text for the alarm shows its status. The table below defines the meaning of the colors.

Table 2. Alarm Queue window colors

Color Status

Red Device in alarm

Green Secure

Orange An access event, for example, access denied

Purple Trouble condition (short circuit, circuit fault, etc.)

If there are currently more events in the queue than can be shown in the window at one time, a scrollbar appears at the right side of the window. The scrollbar allows you to scroll through all alarm events in the queue.

To remove an alarm from the queue, you must first acknowledge it and then clear it, as described below.

If you have the Video Option, the alarm event has the word video in the information text. When you select an alarm with video, the Video button becomes available to the left of the queue.

Figure 39.Alarm Queue window

When an alarm is activated, video is recorded and the clip is linked to that alarm event. As long as the alarm point remains active, this is the only video clip that is linked to that alarm event. If the alarm point is secured but has not been cleared from the queue, and an second event activates the same alarm point, the new alarm event produces a new video clip of the second triggering event. However, if the alarm has not been cleared from the Alarm Queue, the only video that can be viewed from the alarm queue is the first video associated with that alarm point. The later video clips have to be accessed from the Event Queue. See Video Option on page 49

For any alarm in the queue that is linked to the Color Graphics MAP feature, you can triple-click that alarm or click MAP to bring up the Color Graphics map assigned to it. For more details on Color Graphics, see Color Graphics Maps on page 295.

Acknowledging an Alarm Event

To acknowledge an Alarm event, click the text of the alarm to be acknowledged so it is highlighted. Click ACK and the Alarm Details page shown below displays. The alarm sound continues until all alarms in the queue have been acknowledged.

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Figure 40.Alarm Details

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The Alarm Details page contains the following information.

Current State The state of the alarm.

Priority The priority assigned to the alarm during alarm point setup.

Alarm Type The alarm type assigned to the alarm during alarm point setup.

Description The description assigned to the alarm during alarm point setup.

Instructions The instruction message text assigned during Alarm Option Instructions setup.

Acked By The name of the operator logged on to the system when the event was

acknowledged.

Alarm Name The name assigned to the alarm during alarm point setup.

Date/Time The date and time the alarm event occurred.

Device Name The name assigned to ACU field panel the point is attached to.

Area The area assigned to the alarm during alarm point setup.

Comments Comments typed in by the operator (optional).

Click ACK to acknowledge the alarm. The name of the operator currently logged on to the system is recorded in the Acked By field.

Note: The only field on the Alarm Detail page that can be changed or entered at anytime is Comments.

To close the Alarm Details window, click the X in the upper right corner of the window.

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Alarm Details Page Auto Display

To stop the Alarm Details page from automatically displaying, right-click anywhere inside the alarm queue window and the following message displays.

Figure 41.Disable alarm details window

Click OK to stop the auto display feature.

Each time you now acknowledge an alarm, the color of the text changes to indicate that the alarm has been acknowledged, but the alarm details page is not displayed.

You can still call up the Alarm Details page by clicking Detail or by double-clicking on the text of the alarm inside the alarm queue window.

To start the Alarm Details page automatic display again, right-click anywhere inside the alarm queue window and the following message displays.

Figure 42.Enable alarm details window

Click OK and the Alarm Details page again automatically displays each time you acknowledge an alarm.

Color Graphics Not Ready Message

If you click MAP or triple-click an alarm in the Alarm Queue Window, which is linked to Color Graphics, the Color Graphics map is displayed. For more details on Color Graphics, see Color

Graphics Maps on page 295.

If you do not see a MAP button, Color Graphics has not been configured for the workstation. To enable Color Graphics:

1. Click Hardware on the left side of the main screen.

2. Select Workstation.

3. Under Workstation, select the name of your workstation. The name should appear in the

Workstation Name field.

4. Select Alarm Graphics by clicking in the check box.

5. Click Save/Add.

6. Click Refresh Alarm Queue to show the MAP button.

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Now you can click once to select an alarm event in the Alarm Queue Window, double-click to call up the alarm details, or click MAP (or triple-click the alarm text) to call up the alarm color graphics.

If you have Color Graphics active but do not queue window, make sure you do not triple-click

want to bring it up, when you select an alarm in the

the alarm.

Access Events

Access events are also logged in the Alarm Queue Window, for example, when access is denied.

To see more details on an access event, double-click anywhere on the access event in the Alarm Queue window. The Access Details page displays as shown below.

Figure 43.Access Events Details page

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The Access Details page contains the following information.

Message The message assigned to the event during Reader Event setup.

Description The description assigned to the reader during Reader setup.

Badge Number The whole badge number, including company code, facility code, and card number

assigned to the cardholder.

Cardholder NameThe name of the cardholder assigned to the badge during Cards setup.

Instructions The instruction message text assigned during Alarm Point Option setup.

Reader Name The name of the reader used for this access event by the cardholder, assigned to

the reader during Reader setup.

Date/Time The date and time the access event occurred.

Device Name The name assigned to ACU field panel to which the reader is attached.

Area The name assigned to the security area under Security Area setup.

Acked By The name of the operator logged on to the system when the alarm was

acknowledged.

Comments Comments by the operator (optional).

Note: The only field on the Access Detail page that can be changed or entered at anytime is Comments.

To close the Access Details window, click the X in the upper right corner of the window.

Alarm Control Buttons

ACK The Acknowledge button is used to acknowledge the alarm. Select the alarm in

the alarm queue and click the button. The name of the operator currently logged on to the system is recorded in the Acked By field.

CLEAR Alarm EventThe CLEAR button allows the operator to clear alarms. After an acknowledged

alarm has returned to normal condition, the color of the text turns to green and the event may be cleared from the Alarm Queue window. To clear an alarm from the Alarm Queue window, click the alarm to highlight it and then click the CLEAR button.

DETAIL The DETAIL button displays a sub window with the details for the alarm that is

currently selected in the Alarm Queue.

MAP

The MAP button allows you to call up the available maps for alarms. However, to access this Map feature, under Hardware – Workstation, you must have Alarm Graphics selected. For more details see Color Graphics Maps on page 295.

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Video The Video button allows you to call up the camera that was linked to the alarm

event that is highlighted in the alarm queue. Click the Video button and the Video window displays as shown below.

When you click View Event, the window changes to the clip of the event. This shows the alarm event starting at the moment the alarm occurred. To see the moments leading up to the alarm click Reverse. See Video Option on page 49 for more information and an example of a Video Clip window.

Note: There may be a delay of 30-40 seconds after an alarm event occurs before the clip

becomes available by clicking View Event. Click the button once and the clip begins as soon as it is available.

If you want to print a picture of the live feed, click Print.

To resume watching the live feed click Start.

To Return to the Live Video feed, click View Live and the live video screen returns.

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System Control Buttons

These four buttons are located above the alarm queue below the main screen area.

REFRESH ALARM QUEUE

When this button is clicked, the alarm queue is “refreshed” or “repainted”, to re-display the image. If active alarms disappear from the queue, click this button to retrieve them.

LOG OFF When this button is clicked, you are logged off the system. Before you can

take any further action on the Topaz system, you must first log back in with a valid Operator ID and Password.

REFRESH MAIN FRAME When this button is clicked, the current main screen is “refreshed” or

“repainted”, to re-display the image.

TOPAZ SHUTDOWN When this button is clicked, the following message displays:

If you wish to continue shutting down the Topaz application, click OK. Topaz shuts down and exits to the Windows desktop.

Note: If you are working at a Topaz workstation, the TOPAZ SHUTDOWN button only

stops the local software application. It does not shutdown the server. If you want to stop the server, click this button on the Server machine.

Main Browser Window

The third section of the Main browser page is the larger portion of the screen as shown in part on the left.

The main portion of the Main browser page has a set of silver navigation buttons that duplicate the Main System navigation buttons at the left side of the screen. As you move the mouse pointer over the buttons, they change color slightly. If the left button is clicked while the button is changed, it navigates to that section of the Topaz System.

You may use either set of buttons to navigate to the selected section of the Topaz system.

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Navigating Sections of the System

Topaz has 7 basic navigation sections:

•Events

• Cardholder

• Control

•Status

• Reports

•Setup

• Hardware

Each browser page is an independent area. A frame is a section of a browser page. What happens in one frame may or may not affect the information in another. The frames are different sizes. If more information is available than can be displayed in the frame, scrollbars appear at the right side or the bottom of the frame. Scroll up and down or left to right with the bar(s) to display all information.

Navigation Bar Structure

Topaz is a browser-based system, enabling you to use the mouse pointer to click icon buttons to navigate through the system. You can click one of the buttons, or on any of the main buttons on the left side of the navigation bar, to access any of the main sections of the software.

Tab Buttons

At times additional pages are made available by clicking the tab buttons from the navigation toolbar at the top of each page, as shown below for Setup - Time Sched.

At times additional tab buttons appear after clicking on one of the top-level buttons in the navigation bar, as shown below for Alarm Options, to show Instructions and Categories:

The main navigation buttons on the left of the screen and in the Alarm Queue window at the bottom of the screen are available at all times while any page of Topaz is selected.

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Shutting Down the Software

The following is the recommended method to shut down the software and its peripheral devices. To prevent loss of data, follow these procedures in the order listed. If your system includes optional hardware, refer to the equipment's documentation and follow the manufacturer’s instructions.

CAUTION: Once you have shut down the Topaz workstation, all on-line processing stops at the workstation. If the

Topaz Server is powered down, it will not enunciate any alarm reports or access requests. Depending on your current security hardware, access control decisions may then be handled by the controller (ACU) in the field.



You should have a contingency plan in effect to monitor alarms manually while the Topaz Server is off-line. You must take whatever precautions necessary to protect the safety of the personnel and equipment in your facility.

Procedure

1. Start from any Topaz System page.

2. Click TOPAZ SHUTDOWN in the bottom right corner of the screen. The message “Are you

sure that you want to shut down the system?” displays. Click OK.

3. The Topaz System program closes and returns to the Windows desktop.

At this point you can start another application or continue to shut down the Windows operating system in the recommended manner.

CAUTION: Shutting down the Topaz program at the server terminates all communications to the field devices.

Alarms and events will no longer report to the server until the program is restarted and a download is initiated. Although the alarms and events are stored at the local field panel (ACU) until the server is back on-line, the amount of data stored is determined by the on-board memory of these devices.

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Chapter 3 Events

The Events page lists all event that occur in the system. This includes everything from successful or failed startup processes to alarms.

In this chapter:

Events Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

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Events Page

The Events page is opened as an independent browser page that appears as an overlay onto the existing browser page.

Figure 44.Events page

This Events window shows all system events (alarm, system, device, and access events) as they occur. An event contains information that the system's server records to its database. Each event is given a sequential event number and a description. However, depending on how event processing is set up, not all events are displayed and some event numbers appear to be skipped over.

To close the Events window click the X in the right top corner of the window to return to the existing Main System browser.

The system updates this window constantly, but for the most part you will not see the status change in this window often, unless there are new events.

If the video option is activated, this page may also contain events that are linked to a video clip. The video clip can be accessed by opening the Detailed Event Window

Detailed Event Window

More details of each event can be instantly displayed by clicking on the event text inside the queue. A Detailed Event window displays in a pop-up window. This contains further details of the event. When finished with the Detailed Event window, click the X in the upper right corner of the window to close it.

Figure 45.Detailed Event window.

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Video Option

If the event has a Video Clip associated with it, the Video button (shown above) appears. To access the video clip, click Video. The Video opens in another window and plays the clip. The clip begins to play ten (10) seconds before the point where the event was began. To see what happened before the event, click Reverse to play the clip backwards.

Figure 46.Video clip

The control buttons are similar to those on a DVR:

Fast Reverse

Play in Reverse

Pause

Play Forward

Fast Forward

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If you have found a frame of an event that you want to print, click Print. The image is printed on the Report Printer.

To see what is happening at the camera that recorded the event clip, click View Live.

When you have finished viewing the video clip, click Close Window to return to the Event Details window.

CAUTION: Do not close this window using the X in the upper corner. This can cause Topaz to lose communication

with the video. Always click the Close Window button to close the window.

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Chapter 4 Cards

The Cards page allows you to add Cardholders and configure their access

privileges or photo ID.

In this chapter:

Cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52

Card Setup Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

Access Page. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57

Photo ID Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60

Masking Page. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65

Information Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68

Custom Fields Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69

Batch Add Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70

Batch Delete Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73

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Cards

The Cards button navigates to the following pages, allowing you to add Cardholders and configure their Access Privileges, Photo ID, etc.

Card Setup Page on page 53

Access Page on page 57

Photo ID Page on page 60

Masking Page on page 65

Information Page on page 68

Custom Fields Page on page 69

These functions are accessed through the navigation bar buttons at the top of the Cards page.

To navigate to the Cards pages, click the Cards button on the left side of the browser window. The following page displays.

Figure 47.Cards.

You can select a function to view or edit by clicking on the button at the top of the window.

The Cardholder Search window on the right continues to be displayed while navigating through the Cardholder button pages. The only window that changes when the navigation buttons at the top are selected is the area in the center of the screen.

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Card Setup Page

The Card Setup page allows you to add, recall, modify or delete cardholders.

Figure 48.Cards: Card Setup

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The Card Setup page contains the following information.

Cardholder Name Enter the Cardholder Name of up to 12 of characters for “First” name, 1 character for “MI” (not

required), and 15 characters for “Last” name. The Cardholder Name is a required field.

Note: You must know the encoded number of the card including the company and facility codes

before continuing. The number is listed on a document which was included with the card when shipped, unless you requested custom cards with the card number printed on the back of the card.

Card Number Enter the Card Number of up to 10 digits. The Card Number is a required field

Note: The Card Number is the only field that may NOT be repeated for the same Facility

(Company Code plus Facility Code). You can have two identical Card Numbers as long as the Facilities are different.

Facility Code Select the Facility Code by clicking on the down arrow and selecting from the list of Facility Codes.

To configure a Facility Code, click the link arrow to the left of the field to open the Facility Code configuration page. When you have completed the configuration, close the page by clicking Save.

Employee Number This field is optional and can be a maximum of 12 alphanumeric characters.

Card Stamp Number This is optional and can be a maximum of 8 numeric characters. The number is printed on the back

of the card. If you request it, the number is also the card number (and the encoded card number). However, to be used as the Card Number, the Card Stamp Number must be entered into the Card Number field.

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Card Status The Card Status defaults to Valid, meaning that the card is a usable card in the system.

Click on the down arrow to select other options:

• Lost (card is denied access)

• Stolen (card is denied access)

• Inactive (card is denied access)

• Terminated (card is denied access)

The status of these options indicates to the system that the card is not valid and to deny access under any circumstances.

Issue Level The Issue Level only applies to magnetic stripe cards and is the number of times this card number

has been issued (given to a single Employee). A card may be reissued if the Employee reported his or her card lost or stolen. Click the down arrow and select from the list of forty-nine (49) issue levels.

Save/Add Click to save the cardholder information to the database.

After clicking Save, one of three messages appears.

• If “Operation Complete” displays, no further changes are needed.

• If “Duplicate Record” displays, then the Card Number has been repeated. Use a new Card Number and try saving again.

• If “Operation Failed” displays, then a required field was not entered (Card Number or other field). Enter the required information and try saving again.

Note: If Photo Badging is being used, once the picture of the employee is added on the Photo ID

page, it displays in the top right corner of the page.

Clear At any point, if you wish to clear the entered information, click Clear.

CAUTION: Clicking Clear before clicking Save deletes newly entered data.

How to add a new cardholder

1. Click Clear to clear any existing data from the fields.

2. Enter the information on the Card Setup page for the new cardholder.

3. Once all data for the new cardholder has been entered, click Save/Add. The message, “Operation Complete” displays.

How to recall a cardholder

There are five ways to recall a cardholder in the database. The default is by Name. You can select a different filter by moving the mouse pointer to the Search by button. The drop-down list displays allowing you to select one of four (4) other options. As the mouse pointer is moved over the search fields, they change color. When the desired field is highlighted, click the left mouse button to select it.

Recall By: • Name (default)

• Card Number

• Serial Number

• Employee Number

• Vehicle License

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Recall by Name

• In the Enter Cardholder window, as you start typing the name of the cardholder, the list highlights the name in the list. For example, if “m” is typed, then “Martin, Jean” is highlighted in the scrolling Select Cardholder window. If this is the cardholder you are looking for, click the highlighted name in the Select Cardholder window. The data window fills in with Jean Martin's data.

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• You may also scroll through the Select Cardholder list in the window. When the desired cardholder name is located, click the name of the cardholder. The data window fills in with the cardholder's data that you just clicked on.

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• At the bottom of the Select Cardholder window the Record Last Changed indicates the last

date any changes or modifications were made to the current cardholder record being displayed.

Note: It may be necessary to use the scrollbar on the right side of the cardholder page to move the window up to show

the Record Last Changed date.

Using the other Search By filters

1. Select [filter] that you want to use from the Search By button.

2. The Select Cardholder window now contains all cards in the system with the [selected filter]

information displayed.

3. Begin typing the first digits of the desired information and the first card matching the typed

information is highlighted. When the correct card is highlighted, click the highlighted card. The employee information fills the page.

Note: When searching by Serial Number, the numbers that appear in the Select Cardholder field are the numbers that

were entered in the Card Stamp Number field on the Cards>Setup page.

How to modify a cardholder

1. Follow the Recall Cardholder procedure to recall a cardholder record to be modified.

2. Make the desired changes to any field except the card number.

3. Once all changes for the cardholder have been made, click Save/Add. The message

“Operation Complete” appears.

How to delete a cardholder

1. Locate the cardholder to delete.

2. Once the cardholder record is found and the database record is displayed, click Delete.

3. A message “Are you sure that you want to delete this record?” displays. Click OK to continue.

4. The message “Operation Complete” should be displayed indicating that the cardholder has

been deleted from the database.

5. The cardholder's record is now deleted from the database and the cardholder's name has

been removed from the Selected Cardholder list on the right side of the screen.

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Access Page

The Access Privileges page allows you to configure security areas and access groups.

While viewing any Cards page, click the Access tab button at the top of the window. The navigation button turns a lighter blue and the Access page displays as shown below.

Figure 49.Cards: Access

The Access page contains the following information.

Activation Date This is the date the card becomes active, with a default of today’s date as retrieved from the

server. This is not necessarily the same as the date the card was entered into the Topaz system. For example, you can enter a batch of cards that will become effective next week. The format of the date may be selected in Setup - Site Settings. A full calendar can be displayed and used to

select this date by clicking the Calendar button.

Deactivation Date This is the date the card is no longer authorized for use and access is denied. The default is 20

years from the Activation date. A full calendar can be displayed and used to select this date by clicking the Calendar.

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Executive APB Override This field only applies if Anti-Passback is first enabled under Setup - Site Settings. You can do this

immediately by selecting the link arrow to the left side of Executive APB Override to go directly to the Site Settings page. Under Anti-Passback, you can select Enable to activate the Anti-Passback feature for this site.

In addition, you must select cardholders and security areas under Control, Reset APB.

There are two options for Executive APB Override

• Deny Access - If APB is violated, the system denies access to the area and generates an access denied alarm. This is the normal selection for most cardholders, otherwise AntiPassback has little value.

• Grant Access - If APB is violated, the system allows access to the area, provided the cardholder is authorized for entry to that area during that time, etc. Executive APB Override applies only to Anti-Passback conditions. It does not override other access rules. This will still trigger an alarm.

For more information, see Appendix C, Anti-Passback.

PIN Code The PIN Code is the Personal Identification Number or password (maximum number of digits is 4)

that the cardholder uses at the keypad for access. If the PIN is less than 4 digits, then leading zeros must be entered. For example, if the PIN is 23 and the PIN code is set for 4 digits, you must enter 0023 at the card reader. You can also use the asterisk after the number, for example, 23*.

If keypads are not enabled on the Reader Setup Page, then no PIN Code is required.

The small icon to the right of the PIN Code field is a PIN Code generator.

Available Security AreasSelect the Security Areas that the cardholder is authorized to access. Do this by clicking on the

name of the Security Area listed in the Available Security Areas window.

Available Access Groups

Note: If the same group of security areas is to be assigned to a number of cardholders, you

may want to take advantage of configuring the group of security areas as an Access Group. Refer to “Available Access Groups” to add the access group to the cardholder. Go to Access Group Page on page 172 to configure a new Access Group.

• Click the right arrow to add the selected security area to the Selected Security Areas window. Repeat this step until all desired security areas are added to the Selected Security Areas window. Up to eight (8) security areas may be selected.

• To remove a selected area from the Selected Security Areas window, click the security area name to remove and click the left arrow.

• If the desired Security Area is not available and you need to configure one, click the link arrow to the left of Available Security Areas. This opens the Security Area configuration page. Once you have completed the configuration, close the page by clicking Save. This returns you to the Access page.

• To select the Access Groups that the cardholder is authorized to access, click the name of the Access Group listed in the Available Access Groups window and click the right arrow to add the access group to the Selected Access Groups window. Repeat this step until all desired access groups are added to the Selected Access Groups window. Up to eight (8) access groups may be selected.

• To remove a selected area from the Selected Access Groups window, click the access group name to remove and click the left arrow.

• If the desired Access Group is not available and you need to configure one, click the link arrow to the left of Available Access Group. This opens the Access Group configuration page. Once you have completed the configuration, close the page by clicking Save. This returns you to the Access page.

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Security Area Time Schedule

Authorized for Conditional Unlock

Save When configuration of the Access Page is complete, click Save to save the cardholder record.

The Security Area Time Schedule defines the times during which the cardholder has access to certain Security Areas or Access Groups.

Click the name of the area or group, then from the Security Area Time Schedule drop-down list select the time for authorization. Repeat until all areas or groups have a time schedule.

If the desired Time Schedule is not available and you need to configure one, click the link arrow to the left of Security Area Time Schedule. This opens the Time Schedule configuration page. Once you have completed the configuration, close the page by clicking Save. This returns you to the Access page.

This field works in conjunction with readers that are configured to Conditionally Unlock during a time schedule. When this option is selected, the door does not unlock until a designated cardholder accesses the area after the start of the unlock Time Schedule.

Example: The lobby reader door is configured to conditionally unlock at 07:00 (7am). At 7 a.m. the door allows cardholders to access the lobby, but remains locked to Non-Cardholders until a cardholder that is Authorized for Conditional Unlock accesses the lobby reader.

After clicking Save, one of the following messages appears.

• If “Operation Complete” is displayed, then no further changes are needed.

• If “Operation Failed” is displayed, then a required field was not entered. Enter the field and try again.

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Photo ID Page

Introduction to Photo Badging

The Photo Badging facility is available as standard software in all versions of the Topaz Series system.

The server or workstation configured as an enrollment station requires special hardware as described below. The verification station, which does not have the capability to take photos or print badges, needs no special hardware for the display of photos or badges.

The Topaz Photo Badging Software gives you a full Badge Design package with multi-layer design tools, a full editing package including copy, paste, automatic centering, and full drag and drop capabilities. The design package also includes snap to grid facilities, automatically scalable fonts with auto kerning, and landscaping badge templates, an extensive color palette with individual color design facilities, and a full badge design check and test print capability.

It includes a sophisticated photo capture facility, providing vertical and horizontal photo centering controls, brightness, contrast, color, intensity and hue controls for the photo image, and a multi frame capture which allows you to chose the best image to be included on the badge.

The system allows you to enter text, signatures, and database information directly from the cardholder database, and to print bitmaps, photos, and text based on conditions set for any of the fields in the Cardholder record.

The Topaz Photo Badging software can be used with a range of industry standard dye sublimation printers, like the Eltron P310-C direct connect printer. The software also supports double-sided printing, automatic magnetic stripe encoding, and use of hologram overlays.

Once the required video hardware is available in the system, the software provides you with a complete set of tools and facilities necessary to design and print photo ID badges and all other functions outlined above.

For additional hardware requirements and options for each photo-badge enrollment station, see

System Requirements on page 3.

Enabling Photo Badging

The Photo ID page is the badging and photo page, which enables you to take/import photos, assign a badge template, and print the badge, etc.

Before you can use the Photo ID features, you must have Photo Badging selected on the Hardware – Workstation page.

To enable Photo Badging:

1. Select the Hardware button on the left side of the main screen.

2. Select Workstation.

3. Under Workstation, select the name of your workstation.

4. Select Photo Badging by clicking in the check box.

5. Click Save.

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While viewing any Cards page, click the Photo ID tab button. The following page displays.

Figure 50.Cards: Photo ID

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The Photo ID page contains the following information.

Display Badge To display a badge, you must first select a cardholder from the Select Cardholder window. Then click

Display Badge. The photo (if available) for that cardholder appears in the top right corner of the screen and the full badge for that cardholder appears in the large Badge Preview window.

Take Photo Verify that the correct cardholder’s record is displayed before taking the photo. Then click Take Photo.

Note: A video card (if camera is not USB) and camera are required before you can take a photo. Also,

make sure the color and resolution for your monitor is set to 1024x768 and 16 bit High Color.

See How to take a photo on page 62.

Importing Photo Importing a photo allows you to display and use a digital photo file instead of a live photo. The imported

photo should not exceed 200k in size.

.See How to import a photo on page 63.

Print Badge To print the badge for the selected cardholder, click Print Badge. The badge displays in a full window.

Then the Print dialog box displays.

See How to print a badge on page 64.

Design Badge To access the badge design utility, click Design Badge.

A new window for designing badges is presented. For more details on designing a badge template, see

Badge Design on page 267.

Badge TemplateFrom the drop-down list of pre-designed badge templates select the template for the currently selected

cardholder.

Note: To create a new badge template,

designing a badge template.

see Badge Design on page 267 for a complete user guide on

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Save Once all Photo Badging data for the cardholder has been entered, click Save.

After clicking Save one of the following messages appears:

• If “Operation Complete” is displayed, then no further changes are needed.

• If “Duplicate Record” is displayed, then the Card Number has been repeated. Try a new number.

• If “Operation Failed” is displayed, then a required field was not entered. Enter the field and try again.

Clear At any point if you wish clear to clear the entered information, click Clear.

How to take a photo

1. Verify that the correct cardholder’s record is displayed before taking the photo.

2. Then click Take Photo.

Note: A video card (if camera is not USB) and camera are required before you can take a photo. Also, make

sure the color and resolution for your computer’s monitor is set to 1024x768 and 16 bit High Color.

The cardholder’s image appears in the live video screen in the upper right of the new screen shown below. To the right and below the live video image are adjustment bars in scroll bars, which you may use to center the subject in the screen area. You may also adjust the Zoom bar to adjust how the image fills the screen.

To the lower left of the live video image is an area that displays the current photograph (if any) in the cardholder database for that subject. In the left upper part of the screen are the adjustment bars that you can use to control the Brightness, Contrast, Saturation, and Hue. As you adjust these controls, the live image changes accordingly.

3. To take a photo, click the Click button and the photograph appears in one of the four screen spaces at the bottom of the screen, starting at the left box. Each time you click the Click button, another photograph is added to the four screen spaces at the base of the screen. As the photos are taken they are added from left to right. You do not have to take four photos.

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4. To select which photograph is to be used on the badge, move the mouse over the selected photograph in one of the four photo boxes at the bottom of the screen and click the left mouse button. This displays the newly selected photo in the Current Photo box above. Click OK to the left of the Current Photo to save this image into the cardholder database.

5. If you changed any of the video adjustments (Brightness, Contrast, etc.), a dialog box appears asking you if the new settings should be saved. If you select Yes, these new adjustments are saved for use with the photo of the next cardholder. If you select No, the original settings are restored for the next cardholder. With either answer, the photo is saved to the cardholder database and screen reverts to the Card database screen.

6. At anytime, you can click Cancel and the screen reverts to the Card database screen.

The Configure button allows you to adjust the aspect ratio of the image. Sometimes the image saved to the badge warps slightly distorting the appearance of the cardholder. If this happens, you can adjust the aspect using the slider on the pop-up window.

The driver you are using for the cameras appears in the Driver to use drop-down list.

How to import a photo

Importing a photo allows you to display and use a digital photo file instead of a live photo. The imported photo should not exceed 200k in size.

1. Start by clicking Browse to the right of the Photo File Name field. The Choose File window opens.

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2. You may browse to select any folder. Sample photos are stored under Badger / Photos.

3. Locate the “jpg” file to import and click Open.

The name of the file appears in the Photo File Name field.

4. Click Import Photo to display that image in the upper right corner of the screen.

How to print a badge

Note: The first time you print a badge, you must first select a printer from within the Badge Design program.

Before printing the badge, you may wish to preview it to make sure it is correct by clicking Display Badge.

To print the badge for the selected cardholder:

1. Click Print Badge.

The badge displays in a full window. Then the Print dialog box displays.

2. Click Yes to print.

If you do not have the proper equipment for printing badges, an error message like this displays:

3. Click OK to continue.

The message “Operation Complete” displays.

4. Click OK to continue.

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Masking Page

The Masking page allows you to select the Security Areas that the cardholder is authorized to Mask/ Unmask. “Masking” means turning off the alarm for that Security Area and “Unmasking” means turning the alarm back on.

While viewing any Cards page, click the Masking tab button at the top of the window. The following page displays:

Figure 51..Cards: Masking

Only Security Areas where masking is allowed are listed.

Configuring a Security Area for Masking

To mask any alarms, the cardholder must first be allowed into the Security Area. If you want to configure an area for masking that does not appear in the list of Available Masking Areas (on the Cards – Masking screen), click the link arrow to the left of the Available Masking Areas field. This brings up an additional window showing the Security Area page, as shown below:

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Figure 52.Security Area.

Click the name under Security Areas that you want to allow Keypad Masking. That name appears in the Security Area Name field on the right.

On this screen, select Keypad Masking Allowed. Repeat this process for all Security Areas in which you want to allow Keypad Masking.

When you are done, click Save/Add to save your changes and return you to the Masking page.

The areas that you configured for Keypad Masking Allowed now appear in the list of Available Masking Areas on the Cards – Masking screen. You can then select those areas to allow keypad masking.

Note: If a security area has Keypad Masking Allowed checked, the cardholder cannot gain access to the area until the

area is Masked.

How to add an area for masking

1. To select the Masking Area that the cardholder is authorized to Mask/Unmask, click the name

of the area listed in the Available Masking Areas window and click the right arrow to add the Masking Area to the Selected Masking Areas window. Repeat this step until all desired Masking Areas are added to the Selected Masking Areas window.

2. To remove a selected area from the Selected Masking Areas window, click the Masking Area

name to remove and click the left arrow. This moves the area back into the Available Masking Areas window.

3. Once all Masking data for the cardholder has been selected, click Save.

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4. After clicking Save one of the following messages appears.

• If “Operation Complete” is displayed, then no further changes are needed.

• If “Operation Failed” is displayed, then a required field was not entered. Enter the field

and try again.

At any point if you wish to clear the entered information click Clear.

CAUTION: Do not click Clear before clicking Save or newly entered data will be lost.

How to use keypad masking

Keypad Masking allows the cardholder to mask / unmask the alarms associated with a security area by using their PIN as described below.

Keypad Masking requires three conditions to be set, in the following order

1. Select the area under Setup – Security Area to allow Keypad Masking.

2. To mask any alarms, the cardholder must first be allowed access into that Security Area. Under Cards – Access, select the cardholder, then the area under Available Security Areas and move that area to the Selected Security Areas column.

3. The cardholder must have that Masking Security area selected. Under Cards – Masking, move the area from Available Masking Areas to Selected Masking Areas.

4. Click Save.

To use the keypad to mask (unsecure) an area

, the cardholder/user must enter the PIN + 20 to mask the alarm. For example, if the PIN is 1023, the cardholder must enter 1043 to mask that security area. The alarms will be turned off and the door will unlock.

Note: If a security area has Keypad Masking Allowed checked, the cardholder cannot gain access to the area until the

area is Masked.

If one cardholder unmasks that alarm, anyone with access to that area can enter. The alarm will be off.

To secure the area

, an authorized cardholder/user must enter the PIN + 10 to unmask the alarm. For example, if the PIN is 1023, the cardholder must enter 1033 to unmask that security area. The alarms will then be set (on).

Note: If an alarm associated with the area being unmasked is active at the time you are attempting to unmask the area,

the request is denied. All alarms associated with the security area must be secure before an unmask request is granted.

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Information Page

The Information page contains additional detailed information on the cardholder. The information in these fields is optional.

To navigate to the Information page, from any page within the Cards pages click the Information tab button at the top of the screen. The following page displays.

Figure 53.Cards: Information

The maximum number of characters for each field is shown below.

Field Name Max Characters

Hire Date N/A

Social Security # 11

Department 8

Phone Extension 6

Supervisor 32

Emergency Contact 32

Emergency Phone # 12

Contact Relationship 16

Vehicle License # 10

Stat e 2

For the Hire Date field, a full calendar can be displayed by clicking on the Calendar icon.

Enter all desired information on the cardholder and click Save.

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At any point if you wish to clear the entered information, click Clear.

CAUTION: Do not click Clear before clicking Save or newly entered data will be lost.

Custom Fields Page

The Custom Fields page contains eleven (11) additional fields you may custom configure for additional cardholder information not already available on the Information Page.

To navigate to the Custom Fields page, from any page within the Cards pages click the Custom Fld. tab button at the top of the screen. The following page displays:

Figure 54.Cards: Custom Fields.

• User Field 1 - 4 can contain a maximum of 24 alphanumeric characters.

• User Field 5 - 8 can contain a maximum of 16 alphanumeric characters.

• User Field 9 - 11 can contain a maximum of 12 alphanumeric characters.

The titles or names for these fields are optional and can be configured on the Custom Fields Page on page 177.

Clicking on the link to the left of the first field name on the screen above opens a new window allowing you to configure the field names. After making changes, click Save to close the window. You are returned to the Custom Fields page to continue entering cardholder information.

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In the Cardholder Custom Fields window add any additional information for the currently selected cardholder to all desired fields and click Save.

At any point if you wish to clear the entered information, click Clear.

CAUTION: Clicking Clear before clicking Save will delete newly entered data.

Batch Add Page

The Batch Add Page allows you to add a maximum of 250 cards at one time. All cards being added must be configured for the same Deactivation Date, Company/Facility Code, list of Security Areas and/or Groups, and Time Schedules assigned to the areas/groups.

To navigate to the Batch Add page, from any page within the Cards pages click the Batch tab button at the top of the screen. When you have completed using the Batch Add function, click the Card # button to access the other page buttons.

Figure 55.Cards: Batch Add

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The Batch Add page contains the following information.

Company/Facility Code Enter up to 4 numbers for the Company Code in the first field that is encoded on the cards being

added, and then enter up to 4 numbers for the Facility Code in the second field.

Start at Card Number Enter up to 10 digits for the starting card number.

Stop at Card Number Enter up to 10 digits for the ending card number. This range of cards (up to a maximum of 250

cards) is added to Topaz. For example, if the starting card number is 136001 and the Stop at Number is 136250, then 250 cards are added to the system.

An alternative method of entering the Start at Card Number and Stop at Card Number is to use readers to enter the card number range.

See How to enter the card number range using a reader on page 72.

Starting Card Stamp Number

Starting Employee Number

Deactivation Date Select the date that all cards being added to the system will be deactivated. The default date is 20

Available Security Areas / Selected Security Areas

Available Access Groups / Selected Access Groups

Security Area Time Schedule

Clear At any point if you wish to clear the entered information, click Clear.

Enter up to 8 digits for the Starting card Stamp Number. This would be the number on the back of the first card being added to the system.

Note: The Card Stamp Number is incremented one number at a time. For example, if you enter

5299 for the starting number and you are adding 100 cards, then the Card Stamp number on the first card is 5299 and the last card is 5398.

Enter up to 12 alphanumeric characters for the Starting Employee Number to be added to the system. The employee number is incremented by one for each card added to the system.

years from the current date. A calendar is available by clicking the Calendar icon.

• To select the Security Areas that all the cards being added are authorized to access, click the name of the Security Area listed in the Available Security Areas window.

• To remove a selected area from the Selected Security Areas window, click the security area name to remove and click the left arrow.

• To select the Access Groups that all cards being added are authorized to access, click the name of the Access Group listed in the Available Access Groups window.

• Click the right arrow to add the access group to the Selected Access Groups window. Repeat this step until all desired access groups are added to the Selected Access Groups window. You can use up to eight (8) access groups per card.

• To remove a selected area from the Selected Access Groups window, click the access group name to remove and click the left arrow.

The Security Area Time Schedule defines the times during which the cards have access to certain Security Areas or Access Groups.

To set up a Security Area Time Schedule, see How to set up a Security Area time schedule on page 72.

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How to enter the card number range using a reader

An alternative method of entering the Start at Card Number and Stop at Card Number is the following:

1. Leave the Start at Card Number and Stop at Card Number fields blank.

2. Take the first and last cards in the batch to any reader attached to the system.

3. Swipe the first card and the last card.

4. Return to the computer with the Batch Add Page showing. The card numbers display in those fields.

This method is useful if you have a reader close by and/or the card numbers are not stamped on the cards. Some firms order cards with the encoded card numbers different from the numbers stamped on the cards for security reasons. They may use an offset value (for example, the card number is 10 more than the card stamp number) or a formula to determine the offset value, making it more difficult for anyone to gain access who has a card and does not know the card number.

How to set up a Security Area time schedule

1. Click the name of the area or group, then from the Security Area Time Schedule drop-down list select the time for authorization. Repeat until all areas or groups have a time schedule.

2. If the desired Time Schedule is not available and you need to configure one, click the link arrow to the left of Security Area Time Schedule. This opens the Time Schedule configuration page. Once you have completed the configuration, close the page by clicking Save.

3. When you have finished configuring the Batch Add Page, click Batch Add. The message “Operation Complete” appears indicating the number of cards that were added to the system.

Figure 56.Operation Complete

4. If not, the message advises you which field has been left out. For example, if you left the Start at Card Number blank, the following message displays:

Figure 57.Starting Card Number required

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Batch Delete Page

The Batch Delete page allows you to delete a range of cards in one easy step.

To navigate to the Batch Delete page, from any page within the Cards pages click the Batch tab button at the top of the screen. Then click the Batch Delete tab button. When you have completed using the Batch function, click the Card # button to access the other page buttons.

Figure 58.Cards: Batch Delete

The Batch Delete page contains the following information.

Facility Code Name From the drop-down list, select the name of a facility code you want to use.

If the desired Facility Code Name is not available and you need to configure one, click the link arrow to the left. This opens the Facility Code configuration page. Once you have completed the configuration, close the page by clicking Save.

Start at Card Number Enter the first card number to be deleted.

Stop at Card Number Enter the last card number to be deleted. This range of cards (up to a maximum of 250 cards) is

deleted from Topaz.

CAUTION: Remember that all cards between the Start and Stop numbers are also deleted!

Clear At any point, if you wish to clear the entered information, click Clear.

Batch Delete When you are sure that you have the correct card numbers selected to be deleted, click Batch

Delete.

The message “Operation Complete” appears indicating the number of cards that were deleted from the system. If not, the message advises you which field has been left out.

Card # When you have completed using the Batch function, click the Card # button to access the other page

buttons.

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Page 93

Chapter 5 Control

This chapter includes information about using the Control button, which allows you to control readers, alarm points, and access trace, reset antipassback, perform service functions, and back up / restore the Topaz System databases.

In this chapter:

Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76

Reader Control Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77

Alarm Point Control Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79

Relay Control Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81

Access Trace Page. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83

Reset APB Page (Anti-Passback) . . . . . . . . . . . . . . . . . . . . . . . 85

Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87

Panel Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87

Database Page. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90

Back Up\Restore Database Page. . . . . . . . . . . . . . . . . . . . . . . . 93

Diagnostic Settings Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95

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Overview

The following pages are available through the main Control page.

• Reader Control Page on page 77

• Alarm Point Control Page on page 79

• Relay Control Page on page 81

• Access Trace Page on page 83

• Reset APB Page (Anti-Passback) on page 85

• Database Page on page 90

• Back Up\Restore Database Page on page 93

• Diagnostic Settings Page on page 95

To navigate to the Control page, click the Control button in the left main toolbar. The following screen displays.

Figure 59.Control

Each of the seven options above may be selected by clicking the corresponding button on the right side of the screen.While viewing any one of the Control screens, you can refresh the screen by clicking the tab for the screen again.

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Reader Control Page

The Reader Control page allows you to check the status of any configured reader in the system and send manual commands to them such as unlock, lock, etc.

To navigate to the Reader Control page, from any page within the Control pages click the Reader tab button at the top of the screen, or from the main control page click the Reader button on the right side of the screen. The following page displays.

Figure 60.Reader Control page

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The Reader Control page contains the following information:

Status The top portion of the window under Status lists all pre-configured Readers.

To check the status of any Reader, scroll through the list until the name of the Reader is located. The color of the text shows the status of the reader. The table below defines the meaning of the colors

Black System Control

Red Unlocked

(Not shown) Momentary Unlock

Green Locked

Magenta Offline

Control The Control portion of the window allows you to send commands to one of the pre-defined readers in

the list under Reader Control.

Reader Control To send commands to a reader, select the name from the pre-configured list of readers. Do this by

scrolling through the list and clicking on the desired name.

System Control Places the Reader back to the mode that the door is set for at the current time as predetermined by

the system's configuration.

Lock Door Locks the Reader controlled door. The door remains locked until another command is sent either by

the operator, time schedule, or linked condition, etc. to change the door to another state. It does not respond to an authorized cardholder.

Unlock Door Unlocks the door. The door remains unlocked until another command is sent either by the operator,

time schedule, etc. to change the door to another state.

Momentary Unlock Unlocks the door. The door remains unlocked for the configured unlock time. At the end of the unlock

time the door returns to its prior state

How to control a Reader

1. To send a command to a Reader, first select one of the pre-defined readers in the bottom portion of the window in the list under Reader Control. Scroll through the list and click the name of the Reader to send the command to.

2. Click the desired command button located below the Reader list. The possible commands that may be sent are System Control, Lock Door, Unlock Door, or Momentary Unlock.

After clicking one of the above, a message “Operation Complete” displays. If the ACU controller is not communicating with the PC, then the message “Device Offline” displays.

3. Click OK to continue. The color of the reader name changes in the Status window to reflect the current command sent.

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Alarm Point Control Page

The Alarm Point Control page allows you to mask, unmask, or check the status of the Alarm Input Points and Security Areas.

To navigate to the Alarm Point Control page, from any page within the Control pages click the Alarm Point tab button at the top of the screen, or from the main control page click the Alarm Point button on the right side of the screen. The following page displays.

Figure 61.Alarm Point Control page

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The Alarm Point Control page contains the following information:

Status The top portion of the window under Status lists all pre-configured alarm points.

To check the status of any Alarm Point or Security Area scroll through the list until the name of the Alarm Point or Security Area is located. The color of the name in the list determines its current status.

Blue Masked

Green Secure

Red Alarm

Peach Open

Peach Short

Peach Ground

Peach Circuit Fault

Magenta Offline

Control The Control portion of the window allows you to mask or unmask a Security Area or Alarm Input

Point.

Security Area To Mask or Unmask a Security Area, select the name from the pre-configured list of Security Area

names. Do this by scrolling through the list and clicking on the desired name.

Alarm Input Point To Mask or Unmask an Alarm Input Point, select the name from the pre-configured list of Alarm Input

Point names. Do this by scrolling through the list and clicking on the desired name.

Note: Only the alarm points that were configured as maskable appear in the list.

Mask Click to mask the Security Area or Alarm Input Point, as desired.

Unmask Click to unmask the Security Area or Alarm Input Point, as desired.

How to Mask/Unmask a Security Area or Alarm Input Point

1. To Mask or Unmask a Security Area or Alarm Input Point, select the name from the preconfigured list of Security Area names or Alarm Input Point names located in the bottom of the window under the Control portion of the window. Do this by scrolling through the list and clicking on the desired name.

2. Click the Mask or Unmask button to mask or unmask the Security Area or Alarm Input Point, as desired.

After clicking one of the above, a message “Operation Complete” displays. If the ACU controller is not communicating with the PC, then the message “Device Offline” displays.

3. Click OK to continue.

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Relay Control Page

The Relay Control page allows you to control and check the status of relays and groups of relays. Relays are sometimes referred to as Output Points.

To navigate to the Relay Control page, from any page within the Control pages click the Relay tab button at the top of the screen, or from the main control page click the Relay button on the right side of the Main Control screen. The following page displays.

Figure 62.Relay Control page

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The Relay Control page contains the following information:

Status The top portion of the window under Status lists all pre-configured relays.

To check the status of a Relay, scroll through the Status List in the upper portion of the window. The color of the name shows its status as follows:

Green De-energized

Red Energized

(Not shown) Pulse Output

Magenta Offline

Control To control or change the status of a Relay Point, scroll through the list of Relay Output

Points.

Relay Output Point Click the name of the Relay to control.

Energize Output This command activates or turns ON the relay until another command is sent by the

operator, time schedule, or linked condition, to change the relay to another condition.

De-energize Output This command de-activates or turns OFF the relay until another command is sent by the

operator, time schedule, or linked condition, to change the relay to another state.

Pulse Output This command activates or turns ON the relay. The relay remains activated or ON for less

than one second and then de-activates.

How to control or change the status of a Relay Point

1. To control or change the status of a Relay Point, scroll through the list of Relays in the lower portion of the window under Control.

2. Click the name of the Relay to control.

3. Once the name is selected (highlighted), click the desired function, Energize, De-energize, or Pulse.

After clicking one of the above, a message “Operation Complete” displays. If the ACU controller is not communicating with the PC, then the message “Device Offline” displays.

4. Click OK to continue.

Interlogix Topaz User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

Topaz

Preface

Important notice about computer viruses

Modems

Type of service

Telephone company procedures

Radio frequency

If problems arise

Conventions used in this document

Safety terms and symbols

Chapter 1 Getting Started

About the Topaz System

System Requirements

System Options

Upgrading Existing Topaz Software

Upgrading from Version 1.4.6

Upgrading from Version 1.4.5 or earlier

Software Installation

Setup for Internet Explorer

Installing Virtual Machine

Setting XP sp2 Firewall

Installing a Host PC Server

Chapter 2 Using Topaz

Start Up

Help

Navigating the Help Table of Contents

Startup, Log-on, & Navigating

Startup

Log-on Window

Starting Topaz the First Time Topaz is Started

Topaz Quick Start

Auto Configuration

Server/Workstation Display

Navigating Sections of the System

Shutting Down the Software

Chapter 3 Events

Events Page

Video Option

Chapter 4 Cards

Cards

Card Setup Page

How to add a new cardholder

How to recall a cardholder

How to modify a cardholder

How to delete a cardholder

Access Page

Photo ID Page

Introduction to Photo Badging

Enabling Photo Badging

How to take a photo

How to import a photo

How to print a badge

Masking Page

Configuring a Security Area for Masking

How to add an area for masking

How to use keypad masking

Information Page

Custom Fields Page

Batch Add Page

How to enter the card number range using a reader

How to set up a Security Area time schedule

Batch Delete Page

Chapter 5 Control

Overview

Reader Control Page

How to control a Reader

Alarm Point Control Page

How to Mask/Unmask a Security Area or Alarm Input Point

Relay Control Page

How to control or change the status of a Relay Point