Simon XT/XTi CDMA Module V4 Installation
Instructions
Content
Contact information ...........................................................
Introduction ........................................................................
Compatibility ......................................................................
Account Creation ...............................................................
Installation..........................................................................
Power Up...........................................................................
CDMA Phone Test (Module Registration).........................
Troubleshooting: Module Status Information....................
Troubleshooting: LEDs .....................................................
LED Details .......................................................................
Various Module States (modes)........................................
Improving wireless signal strength ....................................
Interactive Menus ...............................................................
Walking the Customer through New User Setup on the Web
.............................................................................
Specifications....................................................................
Regulatory information......................................................
Contact information
For additional information and support on Alarm.com products
and services, please visit www.alarm.com/dealer
Alarm.com technical support at 1-866-834-0470.
© 2013 UTC Fire & Security Americas Corporation, Inc.
Interlogix is part of UTC Climate Controls & Security,
a unit of United Technologies Corporation.
All rights reserved.
or contact
module also features integrated support for Alarm.com’s
TM
emPower
1
The module interfaces with the Simon XT/XTi panels, fits into a
1
special compartment inside
1
control panel and panel battery.
1
solution with built-in Z-Wave capabilities.
the panel, and is powered by the
1
3
Compatibility
3
The CDMA V4 module is compatible with the Simon XT and XTi
3
control panels.
4
4
5
Account Creation
6
Before installing the Alarm.com CDMA Module in a Simon XT or XTi
6
system, a new customer account needs to be created with
Alarm.com. We recommend creating the account at least 24
9
hours in advance of installation to ensure that the radio is
9
activated prior to installation.
9
To activate an account go to www.alarm.com/dealer and login.
Under the “Customers” heading at the top left of the page click on
“Create New Customer”. You will need the following customer
information to create the acc
• Customer Name
• Customer Address
• Customer Phone Number
• Customer E-mail
• Preferred login name for the customer
• Alarm.com Module Serial Number
ount:
Copyright © 2013 Alarm.com. All rights reserved.
Introduction
The CDMA Module V4 for Simon XT and XTi enables wireless
reporting of all alarms and other system events from the Interlogix
Simon XT & XTi control panel using the CDMA wireless (cellular)
network. The module can be used as the primary communication
path for all alarm signaling, or as a backup to a telephone line
connection to the central monitoring station. The wireless alarm
signaling and routing service is operated by Alarm.com. The V4
At the end of the account creation process you will be able to print
a Welcome Letter for the customer that has their login information
and temporary password for the Alarm.com website.
Installation
Installation consists of inserting the module into the panel,
attaching the antenna, and performing a CDMA phone test at the
panel.
Follow these guidelines during installation:
P/N 466-2874 • REV B • 06MAR13
• Before affixing the panel to a wall, verify the CDMA signal
p
level at the installation location. On the XT panel, press and
hold the 5 Key for 10 seconds to view the signal level. On
the XTi panel, enter ‘Programming’ ‘Interactive Services’
‘Module Status’. With either panel, module LED L4 blinks
toindicate signal strength. (See Tables 1-3 for LED details.)
An installation location with a sustained signal level of two
or more bars is recommended.
• Do not exceed the panel total output power when using
panel power for the CDMA module, hardwired sensors, and
/or sirens. Refer to the specific panel installation instructions
for detail
s.
• Only one Alarm.com CDMA module can be used per panel.
• Avoid mounting the panel in areas with excessive metal or
electrical wiring, such as furnace or utility rooms.
• Leave 12 to 18 in. of open space around the module antenna.
• Do not install the control panel and module in a basement or
other below-ground location. Doing so will negatively impact
CDMA signal strength.
2. The module compartment can be found behind the front
panel that swings down, to the left of the battery
compartment as seen in Figure 2 below.
Figure 2: Module compartment
Module Com
Bottom of Panel, near hinge
artment XT
Tools and supplies needed
You will need the following tools and supplies:
• Small flat-head and Phillips screwdrivers
• Screws (included)
• Antenna (included)
Module Insertion and Antenna Installation
Before inst
alling the module, disconnect the battery and AC
power from the panel.
1. Open the panel by pressing the two tabs (Figure 1 below)
on the top of the XT or by lifting the tabs on the XTi panel.
Figure 1: Top view Simon XT and XTi panels
Top View of Simon XT Panel
3. Push antenna end into module connector to snap the
antenna onto the module. The module must be seated
correctly beneath the two small, plastic corner tabs (see
Figure 3 below) to ensure it fits into the compartment
properly.
Figure 3: Module plastic corner tabs
Top of panel
Plasc
Corner
Tabs
Make sure the module is BELOW the two corner tabs.
4. Insert the module by angling the end of the module where
the antenna is attached downwards, making sure that the
edge of the module sits below the plastic tabs (see Figure 3
Top View of Simon XTi Panel
above). Once the module is seated evenly, carefully push the
bottom of the module into the 8-pin connector beneath it.
5. Thread the antenna’s wire through the channel in the bottom
of the panel. This antenna can then be inserted into the wall
behind the panel. The antenna should be placed at least 3
feet away from the panel, and in order to obtain optimal
reception the antenna should be affixed as high up as
possible
2 Simon XT/XTi CDMA Module V4 Installation Instructions
.
Power Up
Reconnect panel battery and AC power. When a CDMA module
is connected to the control panel, the LEDs at the bottom of the
module will become active (see Table 3 on page 4). It may take
w moments after power up for the LEDs to become active.
a fe
If the LEDs do not light up at all, ensure that the module has
been fully inserted into the connector beneath it then perform
a full power cycle by following these steps:
1. Disconnect the battery leads and unplug the panel power
transformer from AC power.
2. Verify that the module is inserted securely and that the
antenna is snapped-in completely.
3. Connect battery leads to the battery. On the
XT, make
sure to observe polarity (red to + and black to –) and to
keep the wires outside of the tab holding them in place.
4. Plug the panel power transformer into the AC outlet.
It is important to plug the battery in before plugging in the AC
transformer, otherwise the panel will issue a “System Low
Battery” message regardless of the battery voltage level.
CDMA Phone Test (Module Registration)
To initiate module communication with Alarm.com and the
CDMA network the first time, perform a “CDMA phone test”.
To perform the phone test on a Simon XT:
1. Scroll Down through the control panel menu until it displays
“System Tests” and Press “OK” ( on XT version 1.2).
2. Enter the installer code (default 4-3-2-1), then “OK” ( on
XT version 1.2).
3. Scroll down until the panel displays “Comm Test” and “OK”
( on XT version 1.2). The panel will display “CDMA Comm
Test in progress” to indicate the test has been initiated.
went through to a central station; it confirms that the Alarm.com
Operations Center received the signal. The central station
should
be contacted directly to verify that the signal was received on the
correct account and that the Central Station routing settings have
been set up correctly. The signal may not go through to the
central station if (a) the Central Station Account settings were
entered incorrectly on the Alarm.com Dealer Site or (b) if
Alarm.com was unable to send the signal successfully to the
Central Station receivers. In these cases the panel will show a
“Fail to Communicate” message.
Panel Settings Automatically Changed with CDMA module
Some panel settings are changed automatically when the CDMA
module is connected to the control panel. These settings should
not be altered by the
installer. They are:
Sensor/Zone 40: Upon initial module power up, the panel
recognizes and learns the CDMA module as sensor/zone 40 and
assigns “CDMA Module” as the sensor/zone name. Any device
previously residing in panel memory as sensor/zone 40 is
automatically deleted and must be learned into panel memory
using any available sensor/zone number between 01 and 39.
Clock: The CDMA module sets the panel clock when it connects to
Alarm.com and then updates it every 18 hours. It is important to
select the correct panel time zone on the Alarm.com website, or
the panel time will not be accurate. If a system is powered up
before the customer account has been created, the time zone will
default to Eastern Time.
Troubleshooting: Module Status Information
Module status information for verifying and troubleshooting
module connection status or errors can be found through the
Interactive Services menus on the XT and XTi panels. On Simon
XT 1.3 & up, go to the ‘System Test’ ‘Interactive Services’
‘CDMA Module Status’ menu. On the XTi, this information
can be accessed through ‘Programming’ ‘Interactive Services’
‘Module Status’.
To perform the phone test on a Simon XTi:
See Table 1 below for potential module statues. See Table 4 on
page 4 for more information on the referenced LED error patter
1. Press the Status & Settings icon on the lower right of
the home screen.
2. Scroll Down and press “Programming”.
3. Enter the installer code (default 4-3-2-1), then “OK”.
4. Press “System Tests”.
5. Press “Comm Test”. The panel will display “CDMA Comm
Test in progress” to indicate the test has been initiated.
The Simon XT/XTi panel will let you know when the CDMA Phone
Test has completed by displaying “CDMA Test signal sent OK” on
the panel screen. This indicates that Alarm.com has received and
acknowledged the signal. This does not guarantee that the signal
Simon XT/XTi CDMA Module V4 Installation Instructions 3
Table 1: CDMA module status
Idle Most common state
Roaming Roaming on partner network.
PowerSave Mode AC Power is Down
Registering… Same as 3 flashes on L1
Connection Error Same as 4 Flashes on L1
Radio Error Radio is not operating correctly,
same as 5 flashes on L1
Server Error Same as 8 flashes on L1
Connected Currently talking to Alarm.com
n.
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