Interlogix 60-938 Installation Instructions Manual

Ethernet Interface Installation Instructions
Product summary
The Ethernet Interface module (60-938) is an Ethernet module designed to provide an additional reporting method for Simon panels. The module connects to a DSL or cable modem (broadband) and reports events to the premisesconnect.com web site and up to two Osborne-Hoffman (OH2000E) network receivers.
Premisesconnect.com is used by:
Installers - to aid in installation and maintenance of security systems.
Dealers - to simplify customer and account management.
Customers - to receive event notifications and to control their security system.
Ethernet Interface Module Setup
Perform the following steps to setup the Ethernet Interface module. Each step is described in detail in this manual.
1. Installation - Installing the Ethernet Interface module into the Simon® control panel.
2. Activation - Activating the communication channel between the module and the Simon panel.
Installation
Requirements
Broadband Internet connection (DSL or cable modem)
An available 10-Base-T or 10/100-Base-T Ethernet Port
Simon panel with software version 4.0 or later
Tools and Supplies
Small blade and Phillips screwdriver
Screws for mounting module
Standard (non-crossover) Category 5e Ethernet cable with RJ45 connectors
• Power/Bus cable
Mounting and Wiring
Figure 1: Mounting the Ethernet Interface Module
Pins
3. Connection - Connecting the Ethernet Interface Module ­Simon Panel combination to a network.
4. Registration - Registering the system on the premisesconnect.com website.
Note: Dealers are required to have a contract with UTC Fire & Security before accessing the premisesconnect.com web site. Upon entering into a contract, the dealer is supplied with a Dealer ID, which is required for system registration on the web site.
P/N 466-2161 • REV D • January 2011 1
Battery
Connection
To mount the Ethernet Interface module inside a Simon panel:
1. Remove AC power.
2. Open the panel cover.
6. Reconnect the backup battery.
3. Release the top chassis latch from the back plastic with a small screwdriver (twist the screwdriver).
4. Flip the front cover down until the back plastic is exposed.
5. Disconnect the backup battery.
6. With the Ethernet connector on the module facing the hinge of the panel, align the holes on the left side of the module with the plastic pins on the left side of the panel back plastic.
7. Secure the module to the screw posts on the panel through the holes on the right of the module using the included mounting screws.
To wire the Ethernet Interface module to a Simon panel:
Figure 2: Wiring the Ethernet Interface Module
Ethernet
Connector
7. Close the panel cover.
8. Apply AC power.
Connection
Connecting the Ethernet Interface Module to a Network
There are several possible network configurations the Simon­Ethernet Interface module System may take. The following are guidelines for connecting the system to a network.
The module must be connected to an available 10-Base-T or 10/100-Base-T Ethernet Port that leads to the Internet. (The port cannot be labeled “WAN” or “Uplink”.)
The module is not compatible with USB.
If Remote Option 5 is On there must be a DHCP Server on the local network. (A DHCP Server is usually built into routers.) If Remote Option 5 is off, Remote Option 7 must be programmed with a legal Static IP Address.
Wiring
Harness
1. Connect one end of the included wiring harness to the right 4 pins on the top of the module. The red wire on the harness should be to the right.
2. Connect the other end of the wiring harness to the pins located just to the right of the phone jacks on the panel. The red wire on the harness should be to the right.
3. Connect one end of the Category 5e Ethernet cable to the Ethernet connector on the bottom left of the module.
4. Connect the other end of the Ethernet cable to an available Ethernet port on your cable or DSL modem, hub, switch or router (see Figure 3 on page 3).
For UL Listed Systems
The network connection must be always on and not require the use of the public switched telephone network to make a “dial up” connection.
All devices between the Ethernet Interface and the transmission line (ethernet port or “hub”, router, cable modem, etc.) must be UL listed models and not receive power from a switched outlet.
Supervision signals between the panel and the supervising station receiver (central station) must be managed by the central station and not an intermediary network agent, device or service.
Lost communication between the system and the reporting station will be indicated at the reporting station within 90 seconds.
The communication path between the panel and the receiver can be either DACT or internet. One is not a backup for the other.
Caution: If connecting devices (“hub”, router, cable modem)
do not have battery backup. The system will lose communication with the reporting station if AC power is lost.
Make any other wiring or phone connections at this time.
5. See the Simon Installation Instructions for necessary connections.
2 Ethernet Interface Installation Instructions
Setting the Simon Panel Options
Simon options 90-92 must be programmed properly in order for the Simon / Ethernet Interface system to report properly.
If the Simon/Ethernet Interface module system reports to a network central station receiver:
Simon Option 90 must be set to 0 or 1. If the system will
report to an additional network central station receiver, Option 91 must also be set to 0 or 1.
Remote Options 27-31 must be set properly if the system
reports through Comm Channel 1. Options 32-36 must be set properly if the system uses Comm Channel 2.
Registration
Registering the Ethernet Interface Module
Registration is necessary if the system will be communicating with the premisesconnect.com website. Registration is not necessary if the system will be communicating only with a TCP/IP central station receiver.
There are step-by-step registration instructions on the premisesconnect.com website.
To access registration instructions online
If the Simon/Ethernet Interface module system reports to the premisesconnect.com website:
Simon Option 92 must be set to 0.
Setting up DHCP
Remote options 5 and 7-9 must be set according to the configuration of the available network. See the Glossary section in the back of this document for an explanation of DHCP.
If the network DOES NOT have a DHCP server installed:
Remote Option 5 must be Off.
Remote Options 7, 8 and 9 must be set properly. See
remote Option 7 IP Address (“Remote Option 6- Reset Module Command” on page 7), Remote Option 8- Static Router IP Address (“Remote Option 7- Static Module IP Address”) on page 8 and Remote Option 9- Static Subnet Mask (“Remote Option 8- Static Router IP Address” on
e 8).
pag
Figure 3: Residential Simon-Ethernet Interface configuration
1. Login as a Dealer or Service.
2. Click on Advanced Admin Features
3. Click on Registration Setup
Identification
Each Simon panel - Ethernet Interface module combination (system) is identified by its Account Number, Dealer ID and Line Number. These must be set before attempting to register the system.
Account Number
he Account Number (Simon Option 7) is a unique 10-
T character alphanumeric identifier programmed at the panel. This is the same Account Number used by standard central station receivers.
The Account Number may be pre-programmed. Verify there is no Account Number programmed before setting the Account Number.
To verify an Account Number is programmed:
1. Enter Utility Access Code 1 (Dealer Code).
2. Press Option #.
Hub, Switch or Router
Cable or DSL
Modem
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Standard
Ethernet Modem and Router may be one Device
Modem, Router and Switch may be one Device
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Simon-Ethernet Interface Module System
Ethernet Interface Installation Instructions 3
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3. Press Option repeatedly until you hear “Option 7” or press 0, then 7.
4. Listen for the value of the option. (Press Cancel to stop the panel from listing option values.)
To set the Account Number:
1. If not in program mode, enter Utility Access Code 1 (Dealer Code).
2. Press Add.
3. Press Option #.
4. Press Option repeatedly until you hear “Option 7” or press 0, then 7.
5. Enter the Account Number using the numbered keys. Press 9 then the Minutes + button to enter letters (A-F). Pressing the Minutes + button repeatedly scrolls through the alphanumeric list (A-F, 0-9).
Line Number
he Line Number (Remote Option 4) is a numeric identifier that
T can be up to 10 digits long.
The Line Number may be pre-programmed. Verify there is no Line Number programmed before setting the Line Number.
6. Press Done when the Account Number is entered.
Note: The Contact ID reporting method does not allow the use of the letter A in account numbers.
See the Simon Installation Instructions for complete panel programming instructions.
Dealer ID
he Dealer ID (Remote Option 3) is a numeric identifier
T assigned by UTC Fire & Security that can be up to 10 digits long. It is unique for each dealer or installer. The Dealer ID must match an existing Dealer ID stored on the server.
The Dealer ID may be pre-programmed. Verify there is no Dealer ID programmed before setting the Dealer ID.
To verify the Dealer ID:
1. Enter Utility Access Code 1 (Dealer Code) if you are not already in program mode.
2. Press Option #.
3. Press Test. This switches to the Remote or Ethernet Interface options menu and the panel begins announcing the values of all the remote options.
To verify the Line Number:
1. Enter Utility Access Code 1 (Dealer Code) if you are not already in program mode.
2. Press Option #.
3. Press Test. This switches to the Remote or Ethernet Interface options menu and the panel begins announcing the values of all the remote options.
4. Listen until you hear the value of Remote Option 4. (Press Cancel to stop the panel from listing remote option values.)
To set the Line Number:
1. Enter Utility Access Code 1 (Dealer Code) if you are not already in program mode.
2. Press Add.
3. Press Option #.
4. Press Test. This switches to the Remote or Ethernet Interface options menu.
5. Press Option # repeatedly until you hear “Remote Option
4...”
4. Listen until you hear the value of Remote Option 3. (Press Cancel to stop the panel from listing remote option values.)
To set the Dealer ID:
1. Enter Utility Access Code 1 (Dealer Code) if you are not already in program mode.
2. Press Add.
3. Press Option #.
4. Press Test. This switches to the Remote or Ethernet Interface options menu.
5. Press Option # repeatedly until you hear “Remote Option
3...”
6. Enter the Dealer ID using the numbered keys.
7. Press Done. The panel will repeat the Dealer ID.
6. Enter the Line Number using the numbered keys.
7. Press Done. The panel will repeat the Line Number.
Creating a Premisesconnect.com Account
You can create an account for the system before or after installing and registering the system at the premises. Typically it will be done before installation, so any problems can be resolved before installation. Follow the procedures on the premisesconnect.com website to create an account.
Note: Account ID must be the same as the Account number (Simon Option 07) programmed into the Simon panel.
The following is some of the information that will have to be added when creating an account:
Account name, address and phone
• Account ID
• Primary Contact
4 Ethernet Interface Installation Instructions
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