Intergraph TD/TDZ-32x/42x User Manual

TD-x20, TD-x25, TDZ-x20, TDZ-x25

System Setup

February 1998
DHA022440

Copyright



1998 Intergraph Computer Systems. All rights reserved. This document contains information protected by copyright, trade secret, and
trademark law. This document may not, in whole or in part, be reproduced in any form or by any means, or be used to make any
derivative work, without written consent from Intergraph Computer Systems.

Use, duplication, or disclosure by the United States Government is subject to restrictions as set forth in subdivision (c)(1)(ii) of the rights in
technical data and computer software clause at DFARS 252.227-7013. Unpublished rights are reserved under the copyright laws of the
United States.

Intergraph Computer Systems, Huntsville AL 35894-0001

Notice

Information in this document is subject to change without notice and should not be considered a commitment by Intergraph Computer
Systems. Intergraph Computer Systems shall not be liable for technical or editorial errors in, or omissions from, this document. Intergraph
Computer Systems shall not be liable for incidental or consequential damages resulting from the furnishing or use of this document.

All warranties given by Intergraph Computer Systems about equipment or software are set forth in your purchase contract. Nothing stated
in, or implied by, this document or its contents shall be considered or deemed a modification or amendment of such warranties.

Trademarks

Intergraph and the Intergraph logo are registered trademarks of Intergraph Corporation. TD, TDZ, Intense 3D, and RealiZm are
trademarks of Intergraph Corporation. Microsoft, MS-DOS, and Windows are registered trademarks of Microsoft Corporation.
IntelliMouse and Windows NT are trademarks of Microsoft Corporation.

Other brands and product names are trademarks of their respective owners.

FCC/DOC Compliance

This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of the FCC Rules.
These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial
environment. This equipment generates, uses, and can radiate radio frequency energy. If the equipment is not installed and used in
accordance with the instruction manual, it may cause harmful interference to radio communications.

Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the
interference at his own expense.

This Class A digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations. Cet appareil

numérique de la classe A respecte toutes les exigencies du Règlement sur le materiél brouilleur du Canada.

Warnings

Changes or modifications made to the system that are not approved by the party responsible for compliance could void the user's authority
to operate the equipment.

To reduce the risk of electrical shock, do not attempt to open the equipment unless instructed. Do not use a tool for purposes other than
instructed.

There is a danger of explosion if the battery is incorrectly replaced. Replace the battery only with the same or equivalent type as
recommended by the manufacturer. Dispose of used batteries according to the manufacturer's instructions.

There are no user serviceable parts in the power supply. Refer all servicing of the power supply to qualified service personnel.

Notes

This device is designed and manufactured to comply with approved safety standards for information processing and business equipment.
Read all operating instructions before using this device. Keep these instructions for future reference. Follow all warnings on the device or

in the operating instructions.

Contents

Preface.............................................................................................................................. vii

About This Document........................................................................................................ vii

Document Conventions...................................................................................................... vii

Finding Operating System Information .............................................................................viii

Finding System Hardware Information.............................................................................. viii

Learning About System Ergonomics.................................................................................viii

Customer Support............................................................................................................... ix

1 Setting Up the Hardware................................................................................................ 1

Unpacking the System ......................................................................................................... 2

Placing System Components................................................................................................ 2

Setting Up the System Hardware.......................................................................................... 3

Installing an External SCSI Device ...................................................................................... 6

What’s Next?....................................................................................................................... 6

iii

Hardware and Software Support Services.............................................................. ix

World Wide Web.................................................................................................. ix

Intergraph Bulletin Board Service ......................................................................... ix

FAXLink................................................................................................................ x

Telephone .............................................................................................................. x

More Support Options............................................................................................ x

2 Setting Up the Software.................................................................................................. 7

Preparing for Operating System Setup ................................................................................. 8

Going Through Operating System Setup ............................................................................ 10

Starting and Shutting Down the System ............................................................................. 11

Observing System Precautions........................................................................................... 12

Finishing System Setup...................................................................................................... 13

Creating a Repair Disk ......................................................................................... 13

Creating System Software Backup Diskettes......................................................... 14

What’s Next?..................................................................................................................... 14

3 Configuring the System................................................................................................. 15

Configuring the Video Display........................................................................................... 16

Configuring the RealiZm and Intense 3D Video Display Drivers ....................................... 16

Full Drag and Cursor Configuration ..................................................................... 16

Configuring Support for Heidi Graphics............................................................... 17

Correcting Video Display Problems................................................................................... 17

Configuring the IntelliMouse ............................................................................................. 18

Configuring the Sound Processor....................................................................................... 19

Configuring Networking.................................................................................................... 19

Configuring External SCSI Peripherals .............................................................................. 19

Disabling Ultra SCSI Capability........................................................................... 20

Using the SCSISelect Utility................................................................................. 20

iv

Ensuring PC Card Support and Operation .......................................................................... 21

Using InterSite Programs................................................................................................... 21

Updating the Operating System.......................................................................................... 22

4 Configuring the BIOS................................................................................................... 23

Starting AMIBIOS Setup................................................................................................... 24

Using AMIBIOS Setup...................................................................................................... 25

Setup Menu ....................................................................................................................... 25

Standard............................................................................................................... 25

Advanced............................................................................................................. 26

Chipset................................................................................................................. 29

PCI/PnP............................................................................................................... 31

Peripheral ............................................................................................................ 33

Utility Menu...................................................................................................................... 35

Language ............................................................................................................. 35

Detect IDE........................................................................................................... 35

Security Menu.................................................................................................................... 35

Supervisor, User................................................................................................... 35

Default Menu..................................................................................................................... 36

Original ............................................................................................................... 36

Optimal................................................................................................................ 36

Fail-safe............................................................................................................... 37

Reprogramming the BIOS.................................................................................................. 37

Changing the System Boot Sequence ................................................................................. 39

5 Troubleshooting............................................................................................................. 41

System Power.................................................................................................................... 42

System Boot....................................................................................................................... 43

Sound ................................................................................................................................46

Video................................................................................................................................. 46

Miscellaneous Hardware.................................................................................................... 47

Network............................................................................................................................. 48

6 Installing System Software............................................................................................ 49

Before You Begin.............................................................................................................. 50

System Software Products.................................................................................................. 50

Installing Windows NT Workstation 4.0 ............................................................................ 51

Enabling Bus Mastering for IDE/ATAPI Devices................................................. 53

Configuring the Sound Driver .............................................................................. 53

Adjusting Hard Disk Drive and Virtual Memory Settings ..................................... 54

Disabling Command Queuing .............................................................................. 55

Updating the Operating System.......................................................................................... 56

7 Using System Resources................................................................................................ 57

Available IRQs.................................................................................................................. 58

Freeing IRQs ..................................................................................................................... 58

PCI Devices....................................................................................................................... 58

ISA Devices....................................................................................................................... 59

Avoiding PC Card Conflicts with the On-Board Sound Processor......................... 59

Changing On-Board Sound Processor Resources.................................................. 59

Hardware Monitor and the On-Board Sound Processor......................................... 60

Index................................................................................................................................. 61

Returned Goods Authorization (RGA) Form
Warranty Procedure
Repair Depot Address Labels

v

vi

Preface

TD-x20, TD-x25, TDZ-x20, TDZ-x25 System Setup describes setting up and configuring your
TD-x20, TD-x25, TDZ-x20, or TDZ-x25 workstation for use. This document also provides
information on operating the system and re-installing system software.

About This Document

TD-x20, TD-x25, TDZ-x20, TDZ-x25 System Setup is organized as follows:

u

Chapter 1, “Setting Up the Hardware,” describes how to set up the system hardware, and
how to start, stop, and restart the system.

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Chapter 2, “Setting Up the Software,” describes how to set up the operating system and
associated system software.

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Chapter 3, “Configuring the System,” describes how to configure the system for use.

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Chapter 4, “Configuring the BIOS,” describes how to use AMIBIOS Setup to configure
the system’s basic input/output system (BIOS).

vii

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Chapter 5, “Troubleshooting,” describes how to resolve common system problems.

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Chapter 6, “Installing System Software,” describes how to install the operating system
and associated system software, if required.

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Chapter 7, “Using System Resources,” provides information on using system resources,
such as interrupt requests (IRQs) and PCI and ISA expansion slots.

Document Conventions

Bold

Italic Variable values that you supply, or cross-references.

Monospace

SMALL CAPS Key names on the keyboard, such as D, ALT or F3; names of files and

CTRL+D Press a key while simultaneously pressing another key; for example, press

Commands, words, or characters that you key in literally.

Output displayed on the screen.

directories. You can type filenames and directory names in the dialog
boxes or the command line in lowercase unless directed otherwise.

CTRL and D simultaneously.

viii

Finding Operating System Information

For more detailed information on the Windows NT operating system, refer to the printed and
online Microsoft documentation delivered with the system. For more detailed information
on the Solaris for x86 operating system, refer to the printed and online documentation from
Intergraph and Sun Microsystems delivered with the system.

Refer to the Late-Breaking News shipped with your system for important software and
documentation information not covered in this document.

Finding System Hardware Information

An introduction to your new system is provided in the online System Introduction, which
covers subjects such as the following:

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System features

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System controls and connections

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Intergraph customer support

You can display the System Introduction by using the InterSite Welcome dialog or by
opening the

SYSINTRO.HLP file on your system.

Detailed reference information for your new system is available in the System Reference,
which covers subjects such as the following:

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Opening and closing the base unit

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Precautions against electrostatic discharges

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Replacing and upgrading system components

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Installing option boards

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System interrupt requests (IRQs)

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External port and system board connectors

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System board jumpers

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Power supply information

Refer to the Late-Breaking News shipped with your system for important hardware, software,
and documentation information not covered in this document.

Learning About System Ergonomics

Please read the Ergonomics Guide included with your Intergraph system. This document
provides valuable information on ways to minimize repetitive stress injuries for persons
working with a computer.

Customer Support

Intergraph Computer Systems offers an assortment of customer support options.

Hardware and Software Support Services

Intergraph Computer Systems provides a variety of hardware services for Intergraph and
third-party equipment. Services include warranty upgrades, repair depot service, on-site
hardware maintenance, system administration, and network consulting. Hardware
purchased from Intergraph Computer Systems includes a factory warranty ranging from 30
days to three years. A detailed warranty description is available on the World Wide Web;
see the Support pages at http://www.intergraph.com/ics.

Intergraph Computer Systems provides complimentary software support for 30 or 90 days
following shipment of a hardware or software product. This includes World Wide Web
access, Intergraph Bulletin Board Service access, FAXLink service, and telephone (Help
Desk) support. At the end of the complimentary support period, you can purchase other
levels of software support.

World Wide Web

ix

You can visit Intergraph Computer Systems on the World Wide Web at
http://www.intergraph.com/ics. On these pages, you can get news and product
information, technical support information, software updates and fixes, and more.

Intergraph Bulletin Board Service

On the Intergraph Bulletin Board Service (IBBS), you can get technical support information,
software updates and fixes, and more.

To connect to the IBBS:

1. Set your system’s communications protocol for eight (8) data bits, no parity, one (1) stop

bit, and any baud rate up to 14,400.

2. Using a modem, call 1-205-730-8786. Outside the United States, call one of the mirror

sites listed on World Wide Web; see the Software Support pages at
http://www.intergraph.com.

3. At the login prompt, key in your user ID. If you have not connected before, key in new

to create a user ID.

4. Follow the menus to find what you need. The IBBS provides clear choices and online

help.

x

If you have trouble connecting to or using the IBBS, call the Customer Response Center at 1­800-633-7248 (product entry IBBS) or leave a message for the IBBS System Operator at 1­205-730-1413.

FAXLink

To use the FAXLink:

u

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Telephone

To get customer support by telephone:

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Call 1-800-240-4300 for information on how to get technical support information using
the FAXLink.

Call 1-205-730-9000 to get documents (up to five per call).

In the United States, call 1-800-633-7248 between the hours of 7:00 a.m. and 7:00
p.m. Central Time, Monday through Friday (except holidays).

Outside the United States, contact your local Intergraph Computer Systems subsidiary or
distributor.

Have the following information available when you call:

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Your service number, which identifies your site to Intergraph Computer Systems. You
use your service number for warranty or maintenance calls.

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Your Customer Personal Identification Number (CPIN). You get a CPIN the first time
you call the Customer Response Center; it is associated with your service number for
future call logging.

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The product’s name or model number.

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The product’s serial number. Software product serial numbers are included in the
product packaging. Hardware product serial numbers are on a sticker affixed to the
hardware product.

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Your name and telephone number.

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A brief description of the question or problem.

More Support Options

To get information on more customer support options:

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Visit the Support pages on the World Wide Web at http://www.intergraph.com/ics.

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For hardware support questions in the United States, call 1-800-763-0242.

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For software support questions in the United States, call 1-800-345-4856.

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Outside the United States, contact your local Intergraph Computer Systems subsidiary or
distributor.

xi

xii

1 Setting Up the Hardware

Follow the instructions in this chapter to set up the hardware for your TD-x20, TD-x25,
TDZ-x20, or TDZ-x25 workstation.

Unpacking the System ...................................................................................................2

Placing System Components..........................................................................................2

Setting Up the System Hardware....................................................................................3

Installing an External SCSI Device ................................................................................6

What’s Next?.................................................................................................................6

1

2

Unpacking the System

CAUTION Carefully remove the monitor and the base unit from their packaging. Do not let the monitor

or the base unit drop onto a hard surface, or damage to internal components may result.

Remove everything from the shipping cartons, then look for the following items:

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A monitor with video cable, power cord, and documentation (if purchased from
Intergraph Computer Systems)

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Workstation base unit, footstands, and power cord.

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Keyboard and mouse.

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Operating system and system software carton.

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Intergraph Computer Systems documentation.

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Windows NT Workstation 4.0 or Solaris for x86 operating system software and
documentation.

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Intergraph system software for Windows NT or Solaris for x86.

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System software and documentation for any expansion cards or additional peripheral
devices purchased from Intergraph Computer Systems

If any of these items were not delivered, call the Customer Response Center immediately at
1-800-633-7248.

Save the packaging materials. If you need to return equipment for repair, it must be in its
original packaging for you to obtain warranty service.

Placing System Components

CAUTION Do not move the base unit without first turning off the power, or damage to internal

components may result.

Remember these guidelines when placing the system’s components:

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Move and place the monitor and base unit carefully.

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Place the base unit in a location with good air flow. Leave at least 3 inches of clearance
around the front and back panels. If you orient a desktop base unit horizontally, leave at
least 1 inch of clearance around each side.

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Do not expose the system to high levels of dust, smoke, or moisture.

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The location should maintain a temperature range of 10 °C to 26 °C (50 °F to 80 °F);
the optimum operating temperature is 21 °C (70 °F).

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The location should maintain a humidity range from 20 percent to 80 percent non­condensing; the optimum humidity level is 50 percent.

Setting Up the System Hardware

To set up the system hardware:

1. If setting up a deskside system, or if setting up a desktop system in a vertical orientation,

place the footstands on the bottom of the base unit. Place the back footstand between the
ribs on the back and side of the base unit. The following figure shows placement of the
footstands on a desktop system.

WARNING To avoid personal injury or equipment damage, and to allow proper airflow, you must

use the footstands when placing a desktop base unit in a vertical orientation.

NOTE Ensure the CD-ROM drive is at the top when placing a desktop base unit in a vertical

orientation.

3

Feet

Feet

4

2. Connect the keyboard cable to the keyboard port on the back of the base unit. Refer to

the following figures.

3. Connect the audio cables (bundled with the keyboard cable) to the audio jacks. The

cable labeled Mic connects to the microphone jack, and the cable labeled Audio connects
to the line out jack. Refer to the following figures.

4. Connect the mouse cable to the mouse port on the back of the base unit. Refer to the

following figures.

5. Connect any external SCSI devices to the SCSI port on the back of the base unit, as

described in “Installing an External SCSI Device.” Refer to the following figures.

6. Connect other cables, such as network, printer (parallel port), and modem cables

(COM1 and COM2 ports) to their ports on the back of the base unit. Refer to the
following figures.

WARNING If you do not use cables supplied by Intergraph, you must use shielded cables to

prevent excessive electromagnetic interference (EMI). Intergraph cables are designed
to reduce the amount of EMI produced by the system.

SCSI Game/MIDI

AC Voltage
Switch

Audio

Ethernet

USB

Keyboard/Mouse

COM1
COM2

Video Out

Parallel

Game/MIDI

USB

Audio

Ethernet

SCSI

Keyboard/
Mouse

5

COM1
COM2

Parallel

Video Out

NOTE The ports on the back on the base unit are labeled using PC 97 compliant icons.

7. For a desktop system, set the AC voltage switch to the proper line voltage for your

location. If you do not know the proper line voltage for your location, contact your local
power utility.

For a deskside system, the proper line voltage is detected and set automatically by the

power supply.

WARNING If you do not set the AC voltage switch correctly, serious equipment damage may

result when you turn on power to the system.

WARNING Make sure the power switch on the front of the base unit is OFF (in the out position).

If the power switch is engaged, serious equipment damage may result when you plug
the power cord into an AC outlet.

8. Connect the power cords for the monitor and base unit to an Uninterruptible Power

Supply (UPS) or to a grounded three-prong AC wall outlet. Then connect the power
cords to the base unit and to the monitor.

6

9. Connect the monitor by connecting the video cable to the monitor and to the Video Out

port on the video display adapter.

For information on connecting the system to dual monitors, or for more detailed

information on the system’s video display adapter, refer to the documentation delivered
with the adapter.

10. Start the system as described in “Starting and Stopping the System.”

Installing an External SCSI Device

To install an external SCSI device:

1. Set the device’s SCSI ID to an unused number and enable or disable the device’s SCSI

termination according to the vendor’s instructions.

2. Connect one end of the SCSI cable to the SCSI port on the back of the base unit. If

other external devices are installed, connect the SCSI cable to the available SCSI port on
the last device on the SCSI cable chain.

CAUTION Connecting a non-compliant SCSI-1 device to your system may cause your system to stop

working, or lead to other unpredictable results.

NOTE Make sure the last device on a chain of external SCSI devices has an active SCSI terminator

attached to the open SCSI port. All other external devices must have SCSI termination
disabled or removed.

3. Connect the device to the other end of the SCSI cable.

4. If necessary, install the device drivers and configure the device according to the vendor’s

instructions.

What’s Next?

Refer to Chapter 2, “Setting Up the Software,” for instructions on setting up the operating
system and associated system software.

2 Setting Up the Software

Follow the instructions in this chapter to set up the operating system and associated system
software on your TD-x20, TD-x25, TDZ-x20, or TDZ-x25 workstation.

NOTE For instructions on setting up the Solaris for x86 operating system, refer to Intergraph’s

Solaris documentation.

Preparing for Operating System Setup ...........................................................................8

Going Through Operating System Setup ...................................................................... 10

Starting and Shutting Down the System .......................................................................11

Observing System Precautions.....................................................................................12

Finishing System Setup................................................................................................ 13

Creating a Repair Disk ...................................................................................13

Creating System Software Backup Diskettes...................................................14

What’s Next?...............................................................................................................14

7

8

Preparing for Operating System Setup

Your system is equipped with a partitioned and formatted internal hard disk drive. Any
additional disk drives delivered with the system must be partitioned and formatted before you
can use them. See the operating system documentation and Help for information on
partitioning and formatting disk drives.

The operating system and associated system software is pre-installed on the system’s primary
hard disk drive. Intergraph Computer Systems installed the following system software:

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Driver software for the mouse

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Driver software for the on-board SCSI adapter.

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Driver software for the installed video display adapter.

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Driver software for the on-board sound processor.

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Driver software for the on-board network adapter.

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Operating system network software (TCP/IP and NetBEUI)

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Quick-Fix Engineering (QFE) update software -- fixes for operating system problems or
limitations (if any are needed).

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The default File Allocation Table (FAT) file system.

You must follow the operating system Setup process to prepare Microsoft Windows NT for
use. Before you go through Setup, have the following documents available:

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Microsoft’s Start Here

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Documentation for the video display adapter delivered with the system.

Get and record the following information:

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Your name, and the name of your
company or organization:

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For a system running Windows NT,
the CD key from the Windows NT CD
case, or the Product ID Number from
Start Here or the registration card:

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A username for setting up a user
account:

If the system is connected to a network, get and record the following networking information
from your network administrator:

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Computer name for your system:

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Workgroup name (if the system will be
part of a workgroup):

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Domain name (if the system will be
part of a Windows NT domain):

If the system is connected to a network that uses the Transmission Control Protocol/Internet
Protocol (TCP/IP), get and record the following TCP/IP networking information from your
network administrator:

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Internet Protocol (IP) address for your
system:

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IP subnet mask for your system:

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IP domain name for your network:

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IP address for your network’s default
gateway:

9

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IP addresses for your network’s
Domain Name System (DNS) servers,
if any:

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IP addresses for your network’s
Windows Internet Name Service
(WINS) servers, if any:

Have several blank, formatted diskettes available to create backup diskettes containing
system software.

The Windows NT delivery media contain software and drivers for both Reduced Instruction
Set Computing (RISC)- and Intel-based systems. When installing Windows NT distribution
files, make sure to install them from the \I386 directory (the Intel software directory) on the
delivery media. For example, if you are installing a device driver from the Windows NT
CD-ROM, key in the following when asked for the path to the file, where drive is the drive
letter for the CD-ROM drive:

drive:\i386

10

LED

LED

Going Through Operating System Setup

Press the power switches on the base unit and the monitor to turn on power to the system.

Disk Activity

Power On

LED

CD-ROM Drive

Power Disk
Switch Activity

LED

Power Swi t c h

Power CD-ROM
On LED LED

11

The first time you start the system, it boots to an End-User License Agreement screen. After
reviewing and accepting the terms of the agreement, follow the instructions to continue
operating system Setup. Take the default settings provided by Setup, except as noted in the
following text. You can set up a user account and join a workgroup or domain after you
configure the video display, the sound processor, and networking.

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Allow Setup to configure the network only if the system has an installed network
adapter, and only if the system is connected to the network.

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When prompted to create an Emergency Repair Disk, do so.

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If you do not set up a user account during Setup, press ENTER or select OK at the logon
dialog to log on to the operating system.

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The system’s hard disk drive contains Windows NT Setup files in the C:\i386 directory.
When installing network or video display adapter drivers, you can refer to the i

386

directory when prompted for the location of Windows NT Setup files. If you delete the

386 directory from the system’s hard disk, you must have access to a Windows NT

i
CD-ROM to use Windows NT Setup files.

For more information on operating system Setup, and on using the interface features of the
operating system, refer to the operating system documentation and Help.

Starting and Shutting Down the System

To start the operating system:

1. Turn on power to the system.

2. The boot menu displays; select Windows NT to display the logon dialog.

To log on to the operating system:

1. If the logon dialog does not display, press

2. Type a username and password into the appropriate boxes.

3. On a system running Windows NT, if appropriate, type a domain name.

4. Select OK or press

ENTER.

CTRL+ALT+DELETE to display it.

12

To logoff, restart, or shut down the operating system:

1. Select Shut Down from the Start menu.

2. Perform one of the following steps, as appropriate:

- To logoff the operating system, select the “close all programs” option (if available),

and then select OK.

- To restart the system, select the restart option, and t hen select OK.

- To shut down the system, select the shutdown option, and then select OK.

After shutting down or logging off the operating system, turn off the power to the base unit
and monitor.

For more information on starting and stopping the operating system, refer to the operating
system documentation and Help.

Observing System Precautions

Observe the following precautions when using the system.

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When restarting the system, use the operating system controls instead of turning the
power switch off and on. Use the power switch only when instructed, or as the last
alternative for restarting the system.

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Never turn off power to the base unit when the disk access LED is on.

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After turning off power to the base unit, wait at least 30 seconds before turning the
power on again to ensure that the disk drives have stopped and the system to have
power-cycled properly.

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Run virus scan software periodically to ensure that your system’s files and programs are
not corrupted.

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If you placed a desktop system in a vertical orientation, press the eject/load button to
open the CD-ROM drive tray. Extend at least three of the media tabs, so that when you
insert a compact disc it will not fall out. Refer to the following figure.

13

Media Tabs

Finishing System Setup

After operating system Setup is completed, an InterSite Welcome icon (“Press to finish
setup”) displays on the operating system desktop. Double-click this icon, or select
Programs/InterSite/Welcome from the Start menu, to display InterSite Welcome.

InterSite Welcome helps you do the following:

u

Create a repair disk for the operating system.

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Create backup diskettes of device driver software and other system software products.

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Display an online System Introduction for your system.

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Learn about Intergraph Computer Systems customer support.

You should take advantage of the tools provided by InterSite Welcome to ensure that your
system is fully ready for use. See InterSite Welcome for more information. Also see the
following sections for information on creating a repair disk and creating backup diskettes.

Creating a Repair Disk

If you did not create an Emergency Repair Disk during Setup, use the tools provided by
InterSite Welcome to do so. The files on these diskettes can restore the original contents of a
damaged operating system Registry (that is, at the time the operating system was installed),

14

along with the standard operating system drivers. You should also update an Emergency
Repair Disk after you finish configuring the system.

See the operating system documentation and Help for information on creating an Emergency
Repair Disk.

Creating System Software Backup Diskettes

Backup diskettes for some device driver software and system software products are not
delivered with the system. Use InterSite Version Manager, available through InterSite
Welcome, to create system software backup diskettes.

Version Manager lets you create backup diskettes containing device driver software and
system software products that were installed on the system before shipment, and which are
not available on the operating system CD-ROM. You may need these backup diskettes later

-- for example, if you have to reinstall a device driver or the operating system.

WARNING You must create system software backup diskettes after you set up the system

hardware and complete the operating system Setup program. If you do not do this,
you may not be able to reinstall critical system software or the operating system if
needed.

NOTE You may not have to create backup diskettes for all system software. If Version Manager

does not list drivers or other system software products, they are available on the operating
system software CD-ROM or on backup diskettes delivered with expansion cards.

If the system requires Quick-Fix Engineering (QFE) update software, it is included in the
system software available for backup diskette creation. QFE update software contains fixes
for operating system problems or limitations, and is only shipped with the system if it is
needed. If QFE update software is shipped with the system, you should create a QFE backup
diskette for use if you have to reinstall the operating system.

See Version Manager Help for information on creating system software backup diskettes.
Visit the Intergraph Computer Systems site on the World Wide Web and vendor bulletin
boards for new and updated drivers.

What’s Next?

Refer to the online System Introduction for information on system features and controls.

Refer to Chapter 3, “Configuring the System,” to configure the system for use.

3 Configuring the System

Follow the instructions in this chapter to configure your TD-x20, TD-x25, TDZ-x20, or
TDZ-x25 workstation for use.

NOTE For instructions on configuring the system when it is running Solaris for x86, refer to

Intergraph’s Solaris documentation.

Configuring the Video Display.....................................................................................16

Configuring the RealiZm and Intense 3D Video Display Drivers .................................16

Full Drag and Cursor Configuration ...............................................................16

Configuring Support for Heidi Graphics.........................................................17

Correcting Video Display Problems.............................................................................17

Configuring the IntelliMouse .......................................................................................18

Configuring the Sound Processor.................................................................................19

Configuring Networking..............................................................................................19

Configuring External SCSI Peripherals ........................................................................ 19

Disabling Ultra SCSI Capability.....................................................................20

Using the SCSISelect Utility...........................................................................20

Ensuring PC Card Support and Operation ....................................................................21

Using InterSite Programs.............................................................................................21

Updating the Operating System.................................................................................... 22

15

16

Configuring the Video Display

Your system shipped with the video display driver set to display at a resolution of 1024 x

768. If you want to change the video display to another resolution, be sure your monitor can
support the desired resolution.

To change the video display resolution, open Display in the Control Panel, then use the
Settings tab in the Display Properties dialog to configure the video display. To determine
which video display adapter is installed on your system, click the Display Type button.

If the monitor connected to your system does not support a resolution of 1024 x 768, restart
the system and, at the boot screen, select the VGA version of the operating system. After
you log on to the operating system, you can open Display in the Control Panel to set another
video display resolution.

Refer to the documentation and
and driver for detailed configuration instructions. For information on using the Display
Properties or Display Settings dialog, refer to the operating system documentation and Help.

README.TXT files accompanying the installed video adapter

Configuring the RealiZm and Intense 3D Video Display Drivers

Open Display in the Control Panel to configure the RealiZm or Intense 3D video display
driver. Use the Settings tab in the Display Properties dialog to change the color depth,
desktop size, font size, refresh rate, and display type. Use the Hardware Settings tab to
change the monitor type, screen display, and preferences.

For detailed information on configuring the RealiZm or Intense 3D video display driver on
your system, refer to the video display adapter documentation and Help delivered with the
system, and to the

Full Drag and Cursor Configuration

If you use 3D applications with the RealiZm or Intense 3D driver, the video display may
update slowly when you drag objects across it. To avoid this inconvenience, turn off full
drag before using 3D applications with these video drivers.

README.TXT files delivered with the video display drivers.

To turn off full drag:

1. Open Display in the Control Panel.

2. On the Plus! tab, clear the Show windows contents while dragging box; then

select OK.

Windows NT lets you use software cursors, such as decorated or animated cursors, in place
of the standard cursor. If you use a software cursor while running an OpenGL application,
the performance of that application will drop sharply whenever you position the software

cursor in that application’s window. For optimum performance of OpenGL applications, you
should use only the standard cursor.

Configuring Support for Heidi Graphics

The Intense 3D Pro and RealiZm graphics accelerators on TD-x20, TD-x25, TDZ-x20, and
TDZ-x25 systems support Heidi graphics for 3D Studio MAX. Intergraph’s Heidi Device
Driver, which operates in conjunction with the Intergraph Display Driver for Intense 3D Pro
and RealiZm graphics accelerators, provides the support.

The Heidi Device Driver is installed during installation of the Intergraph Display Driver for
Intense 3D Pro and RealiZm graphics. After you install 3D Studio MAX on your system,
copy the Heidi Device Driver file

DSMAX\DRIVER directory.

3

GLZIHDD.HDI from the SYSTEM32 directory to the

17

NOTE Use the version of the Heidi driver that matches the version of the display driver.

Refer to the README.TXT file delivered with the Heidi Device Driver for detailed instructions
on the driver and any associated files.

Correcting Video Display Problems

If the system’s video display is black, not synchronized, or distorted after you restart the
system, you may have a video configuration problem. Do not press
on to the Windows NT operating system. Instead, try to correct the problem by using the
Last Known Good option to return the system to the last know good configuration recorded
by Windows NT.

To use the Last Known Good option:

1. Power down and restart the system.

2. Press the space bar at the following prompt:

Press space bar NOW to invoke the Last Known Good Menu

If using the Last Known Good option fails to correct the video display problems, restart the
system in VGA mode to correct the video configuration problem.

CTRL+ALT+DELETE to log

18

To restart the system in VGA mode:

1. Power down and restart the system.

2. At the boot screen, select the VGA mode option appropriate for your system.

After logging on to Windows NT in VGA mode, check for the following common
configuration problems and solutions.

u

A multi-sync monitor is connected to the system, but a multi-sync monitor type is not
selected, and the display driver cannot determine this by querying the monitor. Select
an appropriate multi-sync monitor type.

u

A selected resolution, depth, or refresh rate is not supported by the multi-sync monitor.
Try using different video display settings.

u

The Dual Screen option is selected, but only one video board is detected. Clear the Dual
Screen option.

u

A multi-sync monitor is selected, but a monitor with different video timings (such as an
Intergraph InterVue monitor) is connected to the system. Select the appropriate monitor
type as described previously.

u

The monitor selection is inappropriate for the multi-sync monitor attached to the system.
Restart the system in VGA mode, then select a new monitor as described previously.

u

A graphics resolution and color depth has been selected that exceeds installed display
memory. Restart the system in VGA mode, then open Display in the Control Panel to
re-install and configure the display driver as described in the video display adapter
documentation delivered with the system.

Restart the system and select the non-VGA version of the appropriate operating system to
use the reconfigured video display driver. If problems persist, contact the Intergraph
Customer Response Center for help.

Configuring the IntelliMouse

The driver software for the system’s Microsoft IntelliMouse Pointing Device is already
installed. However, you may want to use the IntelliPoint software to adjust the way the
IntelliMouse works.

Open Mouse in the Control Panel, or double-click the mouse icon on the taskbar, to open the
IntelliPoint configuration controls. Refer to IntelliPoint Help for detailed information on
configuring and using the IntelliMouse.

Configuring the Sound Processor

The system is equipped with an on-board sound processor whose driver was pre-configured.

Use the operating system’s sound control programs to control the speakers and microphone
on the multimedia keyboard.

Refer to the operating system documentation and Help for information on using the sound
control programs.

Configuring Networking

The system is equipped with an on-board Ethernet network adapter. Before you configure
networking, ensure that the system is connected to the network.

To configure Networking, open Network in the Control Panel. Follow the instructions in the
dialogs to set up the system to use a network. Be sure to set up the appropriate network
protocols, such as TCP/IP and NetBEUI, for the network to which the system is connected.

Refer to the operating system documentation and Help for detailed information on setting up
the operating system to use a network.

19

Configuring External SCSI Peripherals

Desktop systems are equipped with an Ultra SCSI (also known as SCSI-3) controller for all
SCSI devices. If you use a non-Ultra SCSI device, data transfer rates are limited to the
device’s speed.

Deskside systems are equipped with an Ultra SCSI controller for external SCSI devices. You
should use only Ultra SCSI devices with the external SCSI port. If you use a non-Ultra SCSI
device, data transfer rates are limited to the device’s speed.

CAUTION Using a non-compliant SCSI-1 device with your system may cause your system to stop

working, or lead to other unpredictable results.

You can use up to five external single-ended SCSI devices with a desktop system, and up to
seven external single-ended SCSI devices with a deskside system. The total length of the
external SCSI cables depends on the number of devices connected to the SCSI adapter.

20

The total length must not exceed the following:

Devices

SCSI-1 SCSI-2 SCSI-3

1 to 4 6 meters 3 meters 3 meters
5 to 8 3 meters 3 meters 1.5 meters

NOTE You must count the SCSI controller as one device.

When calculating the total length of the SCSI cables connected to the SCSI adapter, use the
following estimates where appropriate:

SCSI cabling inside a desktop system 101.6 mm
SCSI cabling inside each external device 203.2 mm

NOTE Make sure the last device on a chain of external SCSI devices has an active SCSI terminator

attached to the open SCSI port. All other external devices must have SCSI termination
disabled or removed.

Disabling Ultra SCSI Capability

To ensure proper operation of the external SCSI devices with a desktop system, you should
disable Ultra SCSI capability under the following conditions:

u

If you exceed the total cable length for connecting SCSI devices to the system, as
specified in the documentation delivered with the system.

u

If you connect non-Ultra SCSI external devices to the system.

Use the SCSISelect utility to disable Ultra SCSI capability on the system.

NOTE When you run the SCSISelect utility, Ultra SCSI capability is disabled if you select Restore

Power-On Defaults. If you do not want to disable Ultra SCSI capability, be sure to enable it
after selecting Restore Power-On Defaults.

Using the SCSISelect Utility

The SCSISelect utility is a separate utility on the System Utilities (SYSUTIL) diskette
delivered with your TD-x20, TD-x25, TDZ-x20, or TDZ-x25 system. It allows you to
configure the SCSI controller, or perform a low-level format on your system drive.

To run the SCSISelect utility:

1. Insert the SYSUTIL diskette into the system’s floppy disk drive.

2. Restart the system.

3. When the Startup Menu displays, select the SCSISelect option.

4. Follow the displayed instructions and online Help to use SCSISelect.

Ensuring PC Card Support and Operation

The optional PC Card adapter is used with devices based on standards developed by the
Personal Computer Memory Card International Association (PCMCIA). Windows NT
supports PC Card devices. Refer to the operating system documentation and Help for more
information on PC Card device support.

If you will be using a PC Card hard disk device (ATA or AT type) with a system running
Windows NT, make sure the device drivers that control PC Card hard disk operation are set
to start correctly. Set both the Atdisk device and the Pcmcia device to start as System
devices. Do this before inserting a PC Card hard disk device in the PC Card adapter. If you
do not, anomalous behavior may result -- for example, the PC Card hard disk drive may not
be detected by Windows NT, or may be detected as the system drive (drive C).

NOTE You must shut down the system before inserting a PC Card device in the PC Card adapter.

When you restart the system, Windows NT will recognize the PC Card device.

21

To change the startup type for device drivers that control PC Card hard disks:

1. Open Devices in the Control Panel. The Devices dialog displays.

2. Highlight the device in the Device list; then select Startup. The Device dialog displays.

3. Under Startup Type, select system; then select OK.

4. In the Devices dialog, select Close.

Additionally, some PC Card devices require that specific system resources be reserved for
proper operation. If so, run BIOS Setup to reserve the resources; see Chapter 4,

“Configuring the BIOS,” for more information. Refer to the documentation supplied with
your PC Card device for information about the required system resources.

Using InterSite Programs

TD-x20, TD-x25, TDZ-x20, and TDZ-x25 systems running Windows NT ship with the
following InterSite programs:

u

InterSite Version Manager is a tool for creating system software backup diskettes, and
for updating device drivers and other system software products installed on the system.

22

u

InterSite Hardware Monitor is an easy-to-use interface to instrumentation data measured
by sensors inside the computer. Event information is reported to the Windows NT
Event Log and displayed graphically. For example, temperatures inside the system
chassis display on color-coded temperature scales.

u

InterSite DMI Console gives easy access to the system’s status and configuration
information. The Console is based on the Desktop Management Interface (DMI),
through a window containing a graphical information tree view pane, a service provider
component information pane, and a message pane. DMI Console works with the
Desktop Management Interface (DMI), a technology standard that enables the effective
management of personal computers (Pcs).

u

InterSite Watchdog is a system monitoring tool with remote monitoring capabilities.
You can install Watchdog on a system running the Windows NT, and use it to monitor
workstations and servers also running Windows NT.

From the operating system Start menu, go to Programs/InterSite to find the InterSite
programs on your system. See the online Help for each InterSite program for more
information on how to use the program.

Updating the Operating System

Microsoft Service Packs contain the latest improvements and system fixes for Microsoft
operating systems. Service Packs are created by Microsoft for post-release support. You can
obtain Service Packs from Microsoft's World Wide Web and FTP sites free of charge.

CAUTION If Intergraph provides a Service Pack through the IBBS or with a product or system, it has

been certified against Intergraph hardware as described in the announcement of its
availability. If you obtain a Service Pack from any other source, be aware that it may not be
certified against your Intergraph hardware.

4 Configuring the BIOS

Your TD-x20, TD-x25, TDZ-x20, or TDZ-x25 workstation’s basic input/output system
(BIOS) records basic system operating parameters, such as the amount of memory, the boot
sequence, and the type of video display. The system’s operating parameters are set in the
BIOS before shipment. However, you may want to configure some aspects of system
operation by changing the BIOS settings, or update the BIOS to take advantage of
enhancements provided by Intergraph.

The BIOS is stored in flash erasable-programmable memory (EPROM) on the system board,
and reads the system parameters in the system’s complementary metal-oxide semiconductor
(CMOS) random-access memory (RAM). When you power off the system, a lithium battery
provides power to CMOS RAM to retain the system’s operating parameters. Each time you
power on the system, the BIOS uses stored parameters to configure the system.

Starting AMIBIOS Setup.............................................................................................24

Using AMIBIOS Setup................................................................................................25

Setup Menu .................................................................................................................25

Standard.........................................................................................................25

Advanced.......................................................................................................26

Chipset...........................................................................................................29

PCI/PnP.........................................................................................................31

Peripheral ......................................................................................................33

Utility Menu................................................................................................................35

Language ....................................................................................................... 35

Detect IDE.....................................................................................................35

Security Menu..............................................................................................................35

Supervisor, User.............................................................................................35

Default Menu...............................................................................................................36

Original ......................................................................................................... 36

Optimal..........................................................................................................36

Fail-safe.........................................................................................................37

Reprogramming the BIOS............................................................................................37

Changing the System Boot Sequence ...........................................................................39

23

24

St arting AMIBIOS Setup

The AMIBIOS Setup program, which is also stored in the flash EPROM on the system

board, allows you to manually change the system’s operating parameters. The Flash
Programming Utility (FPU) allows you to reprogram the BIOS. This chapter tells how to use
AMIBIOS Setup and FPU.

The AMIBIOS Setup menus and options discussed in this chapter are for BIOS 800xx.
where xx is the version. The BIOS version number displays as the system starts. The
message is similar to the following:

AMIBIOS (C) 1997 American Megatrends Inc.,
(C) 1997 Intergraph Corporation (800XX)

To start AMIBIOS Setup:

1. Restart the system. The following message displays:

Press DEL to enter Setup

2. Press

DELETE. The AMIBIOS Setup Main Menu displays.

This screen allows access to menus for configuring the BIOS to suit your own needs or
perform maintenance as needed. The following sections describe the parameters you can
access through each menu.

Note You can set a password to prevent unauthorized users from accessing AMIBIOS Setup.

Refer to “Security Menu” in this chapter.

While using AMIBIOS Setup, remember these tips:

u

To access Help, press ALT+H. The Keystroke/Mouse Convention list displays, which
explains how to select Setup menu items with the mouse pointer and with keys. Press
any key to close the list and return to AMIBIOS Setup.

ROM,

u

To change a parameter’s value, move the pointer to a parameter and click the mouse
button. An Options menu displays allowing you to select one of the choices.

u

When you are at the main menu in AMIBIOS Setup, press ESC to exit. The Save
Changes and Exit option is highlighted, press

ENTER to exit. Any changes you made

while in the program will be saved. If you select the Continue option, then you will
return to AMIBIOS Setup.

Using AMIBIOS Setup

The AMIBIOS Setup menu allows you to change most of the BIOS settings. This section
describes the parameters grouped in the AMIBIOS Setup menu. Which parameters are
available depends on your system configuration and your status as Supervisor or User.

Setup Menu

Standard

The Standard Setup menu allows you to set the IDE drive parameters, set the system date
and time, and define floppy disk drive parameters.

Primary Master, Primary Slave, Secondary Master, Secondary Slave

These icons represent parameters for Integrated Device Electronic (IDE) drives. If installing
IDE hard drives, use the Detect IDE utility to automatically detect and configure the drives.

Refer to “Utility Menu” for more information.

25

To change the IDE drive parameters:

1. Select Primary/Secondary Master or Primary/Secondary Slave.

2. Select USER from the list of drive types.

3. Select each of the following parameters and enter the appropriate values. For more

information, refer to the documentation included with the device.

CYL Cylinders
HD Heads
WP Write Precompensation
LZ Landing Zone
SEC Sectors

4. When complete, press

Date/Time

Select the Date/Time icon to display the current system date and time values.

ESC or click the close box at the upper left corner of the window.

26

To change the system date and time:

1. Click on the incorrect value with the mouse pointer or press the

highlights.

2. Click on the + or - buttons to change the value, or enter the correct value from the

keyboard.

NOTE The time displays in 24-hour format.

3. Press ESC to save the new values and return to Standard Setup.

Floppy A, Floppy B

The Floppy A and Floppy B icons allow you to specify the type of floppy disk drive installed
in the system.

The floppy disk drive A parameter is preset to 1.44 MB 3.5-inch. Do not change the
parameter unless you replace floppy drive A with a different capacity disk drive.

The floppy disk drive B parameter is preset to Not Installed, unless an optional drive has
been installed before shipment. Do not change the parameter unless you install an optional
floppy disk drive.

To change the floppy drive parameters:

1. Select the Floppy A or Floppy B icon.

2. Press the up and down arrow keys or click in a box to select the correct parameter for the

floppy disk drive.

TAB key until the value

3. Press

Advanced

The Advanced Setup menu allows you to change details of the system’s operation. Each
parameter included in the Advanced Setup menu is described below.

System Boot Up Sequence (Supervisor)

This parameter specifies the device sequence for system boot up. The default is C:, A:,
CDROM, which means the system attempts to boot from drive C first. If unsuccessful, it
attempts to boot from drive A. If unsuccessful, it attempts to boot from the IDE CD-ROM
drive. By default, C: is the system hard disk drive and A: is the floppy disk drive. Change
this parameter to A:, C:, CDROM to boot the system from a diskette in the floppy disk drive.
To boot from the CD-ROM drive automatically, change this parameter to CDROM, A:, C:.

ENTER to accept the change, or click on the close icon in the upper left corner of

the floppy disk drive configuration menu.

27

Refer also to Operating System Boot Device parameter in “Chipset Setup.” This parameter
can be modified only by the Supervisor.

Above 1 MB Memory Test

When enabled, this parameter invokes the Power On Self Test (POST) memory routines on
the RAM above 1 MB. If disabled, the BIOS will check only the first 1 MB of RAM.

PS/2 Mouse Support

When set to Enabled (default), the BIOS supports a PS/2 mouse using IRQ12. When set to
disabled, a serial mouse, using the appropriate serial port IRQ, must be used to provide
mouse input.

System Keyboard

This parameter enables or disables BIOS keyboard testing. Acceptable values are Absent
and Present. If Present (default) is selected, the BIOS tests for the keyboard when the system
boots and provides an error message if the keyboard is not present. If Absent is selected, the
BIOS does not test for the presence of a keyboard.

Typematic Rate

This parameter defines the rate at which a keystroke repeats when you press and hold down a
key. Accepted values are Slow or Fast (default).

System Boot Up Num Lock

This parameter, when set to On (default), disables the arrow keys on the numeric keypad.
The Num Lock option on the keyboard can be turned off and on while the system is
operating.

Wait for ‘F1’ on Error

When set to Enabled (default), the system will display the Press <F1> to RESUME
message if an error occurs during boot up diagnostic tests. If this setting is Disabled, any
non-fatal errors will not generate the statement, but the AMIBIOS will display the
appropriate error message.

Hit ‘DEL’ Message Display

When set to Enable (default), the system provides a message during boot up that the
AMIBIOS Setup program can be accessed by hitting the

DELETE key. Disabling this

parameter prevents the message from displaying.

28

Floppy Drive Seek at Boot

When set to Enabled, AMIBIOS performs a Seek command on floppy disk drive A before
booting the system. The default is Disabled.

Password Checking (Supervisor)

This parameter prevents unauthorized system boot up or use of AMIBIOS Setup. Setup (the
default) enables the system to prompt for a password before allowing you to enter AMIBIOS
Setup. If you select Always, the password prompt appears each time the system is powered
on. This parameter can be modified only by the Supervisor.

OS/2 Compatible Mode

When set to Yes, this setting optimizes the system for use with OS/2. The default is No.

Processor Microcode Update (Supervisor)

This parameter allows to you disable an installed processor patch, if the patch causes the
system to operate improperly. Any patch installed by Intergraph has been certified for use
with the system, so this parameter is set to Enabled by default. Use Disabled if a non­Intergraph certified patch is applied and problems occur. This parameter can be modified
only by the Supervisor.

L1 and L2 Cache Mode

Allows you to choose between two processor cache modes: WriteBack (default) and
WriteThru.

System BIOS Cacheable

Setting this parameter to Enabled (default)makes the BIOS code cacheable, which improves
overall system performance.

x

000, 16K Shadow

C

When the system boots, the BIOS code on ISA adapters is used directly from ROM

(Disabled), or it is copied from the board’s ROM to system RAM. Overall system
performance improves when copied to RAM (Enabled). When set to Cached (default), the
BIOS is copied to RAM and cached, further improving performance. An ISA board BIOS
executes faster from system board RAM than from the ISA board ROM. All of the ISA
Adapter ROM parameters are set to Cached by default.

Chipset

29

Dx000, 16K Shadow

When the system boots, the BIOS code on ISA adapters is used directly from ROM

(Disabled, the default setting), or it is copied from the board’s ROM to system RAM.
Overall system performance improves when copied to RAM (Enabled). When set to Cached,
the BIOS is copied to RAM and cached, further improving performance. An ISA board
BIOS executes faster from system board RAM than from the ISA board ROM. All of the
ISA Adapter ROM parameters are set to Disabled by default.

The Chipset Setup menu contains the parameters that affect the functionality of some
hardware components.

H/W Monitor

This parameter, when Enabled (default), activates the Hardware Monitor. Refer to the
Hardware Monitor online help for more information.

H/W Monitor, I/O Port

This parameter controls which I/O ports the Hardware Monitor uses. The default is 110-117.

H/W Monitor, IRQ

This parameter controls which IRQ the Hardware Monitor uses. The default is IRQ 9.

On-Board Sound Controller

This parameter enables or disables the sound processor circuitry on the system board. The
default is Enabled.

USB Function

When set to Enabled (default), this parameter activates the system’s two USB ports.

On-Board SCSI Controller (Desktop) (Supervisor)
External SCSI Controller (Deskside) (Supervisor)

When set to Enabled (default), this parameter activates the on-board, PCI-based SCSI
controller. The SCSI controller can be disabled by changing the value to Disabled. This
parameter can be modified only by the Supervisor.

30

Internal SCSI Controller (Deskside) (Supervisor)

When set to Enabled (default), this parameter activates the PCI-based SCSI controller
mounted on the riser card. The SCSI controller can be disabled by changing the value to
Disabled. This parameter can be modified only by the Supervisor.

Operating System Boot Device (Supervisor)

This parameter specifies which PCI controller the BIOS will attempt to boot from first. The
device that you specify to be the boot device is assigned to drive C. By default, drive C is the

system hard disk drive. Refer also to the System Boot Up Sequence parameter in “Advanced
Setup.” This parameter can be modified only by the Supervisor.

Build MPS Table for Uniprocessor

When this parameter is set to Yes, the BIOS enables single-processor systems to use the
multi-processor kernel. The default setting is No.

Memory Data Integrity Mode

ECC mode (default) provides error correction for data stored in memory. Parity mode
provides error detection for data stored in memory. The other setting is None.

Installed Memory Speed

TD-x20, TD-x25, TDZ-x20, and TDZ-x25 systems use 60 nanosecond (ns) memory SIMMs,
so this parameter is set to 60 ns by default.

Fixed Memory Hole

When set to Enabled, this parameter allows the memory in a RAM option card to be patched
into a specific location in the system’s memory, to accommodate ISA cards requiring a fixed
range of addresses. The default is Disabled.

Generate NMI on System Error

This parameter halts the system when a catastrophic error is detected. This prevents the
error from corrupting your data. The default is Enabled.

VGA Frame Buffer USWC Mode

When enabled (default), the system performs write combining on VGA write commands.
This reduction in the amount of data written to the display improves system performance by
reducing the amount of bus traffic.

First Type F DMA

When set to Enabled, this parameter allows the system to transfer data to an ISA option card
at a faster rate than normal. However, the ISA option card must support Type F DMA
transfers. The default is Disabled.

First Type F DMA Channel

This parameter selects which DMA channel is used for Type F DMA transfers with the first
ISA option card.

Second Type F DMA

When set to Enabled, this parameter allows the system to transfer data to an second ISA
option card at a faster rate than normal. However, the ISA option card must support Type F
DMA transfers. The default is Disabled.

Second Type F DMA Channel

This parameter selects which DMA channel is used for Type F DMA transfers with the
second ISA option card.

31

PCI/PnP

The PCI/PnP Setup menu contains the parameters that affect the DMA channels, IRQs, and
PCI and PnP components.

Boot to PnP Operating System

When this parameter is set to No (the default), the BIOS initializes all devices during boot
up. When set to Yes, the BIOS only performs the amount of initialization required to load
the Plug-and-Play operating system. Any other device initialization must then be performed
by the PnP operating system.

PCI 2.1 Latency Compliance

When Enabled (default), this parameter sets the system to be PCI 2.1 compliant.

PCI Latency Timer (PCI Clocks)

This parameter sets the PCI clock latency timing for PCI devices. The default is 40h.

32

PCI VGA Palette Snoop

This parameter allows palette data from an installed PCI graphics board to be shared with an
installed ISA graphics board. Since the graphics delivered with the system are PCI-based,
this option is set to Disabled by default.

Allocate IRQ to PCI VGA

When set to No, this parameter frees an IRQ which otherwise would have been allocated to
the PCI VGA card. The default is Yes.

PCI IDE Bus Mastering

When set to Disabled, this parameter deactivates the bus mastering capability of the PCI IDE
controller. The default setting is Enabled.

Use ESCD for PCI IRQ Assignment

If this parameter is set to Yes, when the system boots, it reads ESCD data to determine how
to assign IRQs to system devices and option cards. You can use PnP operating systems to
manipulate this ESCD data to assign specific IRQs to specific system devices and option
cards on subsequent system boots. When the parameter is set to No (default), you can use
the BIOS to assign IRQs to PCI devices regardless of ESCD instructions.

PCI Slot x IRQ Priority

Use these parameters to assign specific IRQs to specific PCI cards when ESCD data is not
being used.

DMA Channel x Usage

These parameters specify whether a given DMA channel is to be reserved for an ISA card, or
is free to be assigned to another device by the PnP BIOS. The options are PnP (default) and
ISA.

IRQ x Usage

These parameters specify whether a given IRQ is to be reserved for an ISA card, or is free to
be assigned to another device by the PnP BIOS. The options are PCI/PnP (default) and ISA.

ISA Reserved Memory Size

Use this parameter in conjunction with the ISA Reserved Memory Address parameter to
allocate a fixed amount of memory for ISA cards that require a specific amount of memory
and a set memory location. The memory size you select limits the memory addresses
available to assign to ISA cards.

ISA Reserved Memory Address

Use this parameter in conjunction with the ISA Reserved Memory Size parameter to allocate
a fixed amount of memory for ISA cards that require a specific amount of memory and a set
memory location. The memory addresses available depend on the memory size you select.

Peripheral

The Peripheral Setup menu has parameters that affect option boards, serial ports, and
parallel port functionality.

OnBoard FDC

When set to Enabled (the default), this parameter enables the system floppy disk drive I/O
controller on the system board. If you install floppy controller cards, then this parameter
must be set to Disabled.

33

OnBoard Serial Port1

This parameter enables the use of serial port 1 on the system board by selecting a memory
address for the port. The values are Disabled, 3E8H, 3F8H (the default), and 2E8H. The
addresses correlate to a COM port number as defined by the following table.

Serial Port

COM1 3F8-3FF IRQ4
COM2 2F8-2FF IRQ3
COM3 3E8-3EF IRQ4
COM4 2E8-2EF IRQ3

OnBoard Serial Port2

This parameter enables the use of serial port 2 on the system board by selecting a memory
address for the port. The values are Disabled, 3E8H, 2F8H (the default), 2E8H. The
addresses correlate to a COM port number as defined by the previous serial port table.

Addresses Interrupts

34

OnBoard Parallel Port

This parameter enables the use of the parallel port by selecting a memory address. The
values are Disabled, 278H, 378H (the default), and 3B8H. The addresses correlate to an LPT
port number as defined by the following table.

Parallel Port

Address Interrupt

LPT1 378-37A IRQ7 or IRQ5
LPT2 278-27A IRQ7 or IRQ5
LPT3 3BC-3BE IRQ7 or IRQ5

Parallel Port Mode

This parameter allows you to change the parallel port mode setting. The values are Normal
(default), EPP, and ECP. When set to ECP, the ECP DMA Channel parameter activates.

EPP Version

If the Parallel Port Mode is set to EPP, you can select two EPP protocol versions: 1.7 and

1.9 (default).

Parallel Port IRQ

This parameter allows you to select a base IRQ for the parallel port. The default is IRQ7, or
IRQ5 may be selected. Either IRQ can be assigned to any of the LPT port numbers as shown
in the previous parallel port table.

Parallel Port DMA Channel

This parameter activates when the Parallel Port Mode is set to ECP. You can select a DMA
channel for the parallel port when operating in ECP mode. Values for this parameter are
None, and CH 1 through CH 7. When the Parallel Port Mode is set to ECP, the default
DMA channel is 5.

On-Board IDE

When set to Disabled, this parameter deactivates the on-board IDE controller, allowing you
to, for example, use both channels of a PCI IDE controller option card. The default is
Enabled.

Utility Menu

Use the following utilities to change the language used in BIOS Setup, and to automatically
detect and configure any IDE drives you connect to the system. For information on setting
an IDE device to master or slave, refer to the documentation accompanying the device.

Language

The default is English.

Detect IDE

This parameter searches for IDE devices connected to the IDE controller. Any IDE drive
found is then made available for you to configure.

Security Menu

The Security Menu allows you to change the system password for both the Supervisor and
the User.

35

Supervisor, User

To prevent unauthorized users from accessing the AMIBIOS Setup program, you can enter a
password on both of the Supervisor and User menus. If you do not enter a password, then
the system will not prompt users for a password when they start AMIBIOS Setup. These
passwords do not affect the system logon password.

NOTE The Advanced Setup menu contains the Password Checking parameter that enables the

system to use the password you enter.

To enter a password:

1. Select the Password icon from the AMIBIOS Setup Main Menu. The Password menu

displays.

2. Type the characters (maximum of six) for the password, and then press

3. Re-type the password to confirm it and press

To disable a password:

1. Select the Password icon from the AMIBIOS Setup Main Menu.

2. Type in the current password, and press

ENTER.

ENTER.

ENTER.

36

3. Press ENTER twice. A message displays notifying you that the password is disabled.

Default Menu

The BIOS contains three configurations stored in CMOS RAM: Original BIOS defaults,
Optimal BIOS defaults, and Fail-safe BIOS defaults. The Original BIOS defaults are the last
current BIOS values used in the system. The Optimal BIOS defaults are used in the
delivered system. The Fail-safe BIOS defaults are recommended when there has been a
system failure.

NOTE Loading any of the BIOS defaults overwrites all customized parameter settings. If you have

customized any parameters, record them before loading the defaults.

Original

Selecting the Original icon loads the last current BIOS values. These values are the most
stable values that can be chosen for system performance. Use this option as a diagnostic aid
if the system is unstable.

To load the Original BIOS defaults:

1. Select the Original icon to load the last used BIOS settings. The following message

displays:

Restore Old Values?

2. Select Yes to accept the values, or No to reject them.

3. Exit AMIBIOS Setup. The system restarts using the new values.

Optimal

Selecting the Optimal icon loads the best-case values that optimize system performance. The
system is delivered using the Optimal BIOS default values. If the CMOS RAM corrupts, the
Optimal defaults are loaded during reboot.

NOTE When using the Flash Programming Utility to reprogram the flash EPROM with a new BIOS,

you must select this option after running the Flash Programming Utility and then rebooting, to
ensure the new BIOS values are used.

To load the Optimal BIOS values:

1. Select the Optimal icon to load the best case BIOS values. The following message

displays:

Load Optimal Values?

Fail-safe

37

2. Select Yes to accept the values, or No to reject them.

3. Exit AMIBIOS Setup. The system restarts using the new values.

Selecting the Fail-safe icon loads settings that will configure a workable system when
something is wrong. If you cannot boot the system successfully, select the Fail-safe BIOS
options and try to diagnose the problem after the system boots. These settings do not provide
optimal performance.

To load the Fail-safe BIOS values:

1. Select the Fail-safe icon to load the basic BIOS settings. The following message

displays:

Load Fail-safe Values?

2. Select Yes to accept the values.

3. If a PCI IDE controller card is installed, identify the slot in which it is installed by

setting the PCI IDE Card Present in parameter in Chipset Setup.

4. Exit AMIBIOS Setup. The system restarts using the new values.

NOTE System performance is poor when the Fail-safe BIOS is selected. Use this mode only to

troubleshoot problems with booting the system.

Reprogramming the BIOS

You can use the Flash Programming Utility (FPU) to reprogram the system board’s flash
EPROM with a new BIOS. When run, the FPU first looks on the diskette in the floppy disk
drive for a valid BIOS.

The FPU is an MS-DOS utility that will not run in the Windows NT environment. The
system must be set to boot from the floppy disk drive (normally drive A) to use these utilities.
If necessary, change the boot sequence according to “Changing the System Boot Sequence”
in this chapter.

When you reprogram the flash EPROM, resource assignments for ISA option boards and PC
Card devices are lost. Your system may have installed ISA option boards or PC Card
devices that require specific system resources such as interrupts (IRQs) or input/output (I/O)
port addresses. If so, after reprogramming the BIOS, you must run the BIOS Setup again
and reallocate the system resources in the PCI/PnP Setup menu.

38

NOTE Reprogramming the flash EPROM erases all the parameter settings in the BIOS. If you

customized any BIOS settings, record them before reprogramming the flash EPROM.

To reprogram the BIOS:

1. From the IBBS login, go to Intergraph Product Centers, Systems and Networking, File

Libraries, and Delivered Drivers; select the appropriate operating system and hardware
platform.

2. Find the FLASHPROG product and download it to a directory on your system.

3. Use an unzip utility to open the FLASHPROG product and extract the files from it.

4. Insert a blank 3.5-inch high-density floppy diskette into the floppy disk drive.

5. At the MS-DOS command prompt, in the directory containing the extracted files, key in

the following to create a MS-DOS boot diskette that contains the flash utility and the
BIOS files:

md c:\temp

install.bat

6. Shut down and power off the system; then restart the system.

7. At the MS-DOS command prompt, type in the following to run the FLASHPROG

product:

flash.exe

The following messages display, depending on the version of your BIOS.

Intergraph flash programming utility

Reading 800xx.ROM .

Programming flash EPROM

Flash EPROM updated.

Reboot the system by turning the power off.

Do not use ctrl-alt-del for rebooting.

8. Remove the diskette from the floppy disk drive; then power off and restart the system.

9. When the following message displays, press

DELETE:

Hit DEL if you want to run Setup

NOTE It is normal to see a message similar to the following:

CMOS CHECKSUM BAD
RUN SETUP

Perform the following step to restore the system BIOS.

10. In the Default menu of AMIBIOS Setup, click the Optimal icon. Select Yes to load the

values.

11. In the Setup menu, click the Chipset icon. Ensure that the Installed Memory Speed

parameter is set to 60 ns.

12. If you customized the BIOS for your system, change the necessary parameters to their

previous values.

13. Select Exit and Save to exit AMIBIOS Setup.

14. Restart the system.

Changing the System Boot Sequence

To change the system boot sequence:

1. Restart the system.

39

2. Press

Press DEL if you want to run Setup

3. The AMIBIOS Setup Main Menu displays.

4. In the Setup menu, click the Advanced icon. A list of parameters displays.

5. Click the System Boot Up Sequence parameter. The Options menu displays, with a

6. Click on the A:, C:, CDROM parameter to reverse the boot sequence; then press

7. Select Exit and Save to exit AMIBIOS Setup.

8. Restart the system.

Until the boot sequence is changed back to C:, A:, CDROM, the system will check for a

bootable diskette in the floppy disk drive before attempting to boot from the system’s hard
disk drive.

DELETE when the following message displays:

choice of boot sequences. The default is C:, A:, CDROM, which designates the system
hard disk drive (C:) as the initial boot device, followed by the floppy disk drive (A:) and
the CD-ROM drive.

ENTER.

40

5 Troubleshooting

Use this chapter to help identify the causes of problems that can occur with your TD-x20,
TD-x25, TDZ-x20, or TDZ-x25 workstation. This chapter describes the following types of
problems:

System Power.............................................................................................................. 41

System Boot.................................................................................................................43

Sound ..........................................................................................................................46

Video...........................................................................................................................46

Miscellaneous Hardware..............................................................................................47

Network.......................................................................................................................48

41

42

System Power

ERROR - Fails to power on.

Reason

Power cord not connected properly. Verify that the power cord is properly

Power not available at the outlet. Verify power to the outlet has not been

Power not available from the UPS. Verify the UPS is connected and

Power switch not in the proper position. Be sure that the power switch on the front

Internal power cables not connected. Open base unit and ensure all power

Faulty power cord. Replace power cord.

Solution

connected to the power receptacle.

interrupted. Test the outlet with a known
working appliance.

operating properly.

of the base unit is in the ON position
(pushed in).

cables are connected properly.

System Boot

ERROR - Series of beeps and error message displays.

43

Message

Refresh Failure Bad memory refresh circuitry on the system

Parity Error Parity error in the first 64 KB block of

Base 64 KB Memory Error Memory failure in the first 64 KB. Remove

Timer Not Operational Memory failure in the first 64 KB, or Timer

Processor Error The CPU on the system board generated an

8042 - Gate A20 Failure The BIOS cannot switch to protected mode.

Processor Exception Interrupt The CPU generated an exception interrupt.

Display Memory Read/Write Error The sound controller is faulty. Call the

ROM Checksum Error The ROM checksum value does not match

CMOS Shutdown Register Read/Write
Error

Cache Error/External Cache Bad The external cache is faulty. Call the

Explanation and Solution

board. Remove and re-install the SIMMs.
If error continues, replace the SIMMs.

memory. Remove and re-install the
SIMMs. If error continues, replace the
SIMMs.

and re-install the SIMMs. If error
continues, replace the SIMMs.

1 on the system board is not functioning.
Call the Customer Response Center.

error. Call the Customer Response Center.

Call the Customer Response Center.

Call the Customer Response Center.

Customer Response Center.

the value encoded in the BIOS. Call the
Customer Response Center.

The shutdown register for CMOS RAM
failed. Call the Customer Response Center.

Customer Response Center.

ERROR - System hangs after BIOS initializes.

Reason

Incorrect memory speed set in the BIOS. Change the Installed Memory Speed

Solution

parameter in AMIBIOS Setup to
60 ns. Refer to Chapter 4.

44

ERROR - Does not boot from the expected boot device.

Reason

Solution

Boot sequence not correctly set. Change the boot sequence. Refer to

Chapter 4.

Operating system not on the system drive. Install the operating system as described in

Chapter 6.

Fail-safe BIOS was selected, but the Fail­safe BIOS by default does not recognize an
IDE controller.

In AMIBIOS Setup, select the Fail-safe
BIOS. Then change the PCI IDE Card
Present in parameter in Chipset Setup to
Slot 1. Refer to Chapter 4.

ERROR - CD-ROM drive is not recognized.

Reason

Solution

CD-ROM drive power cable not attached. Open base unit and ensure power cable is

properly attached. Refer to the System
Reference.

CD-ROM drive cable not attached. Open base unit and ensure cable is properly

attached. Refer to the System Reference.

ERROR - “Invalid configuration information for SLOT XX” message displays.

Reason

System is not properly configured to
recognize the new ISA option board.

Solution

Use the System BIOS to reserve system
resources for the board. Refer to Chapter 4.

ERROR - Does not boot from drive A.

Reason

Corrupt boot disk, or boot disk does not have
correct boot utilities.

The boot sequence may be set to C, A, in
which case the machine will not boot from

Solution

Replace the boot disk. Refer to the System
Reference.

Change the boot sequence. Refer to
Chapter 4.

A if there is an operating system on C.
Corrupt BIOS on the flash EPROM. Reprogram the flash EPROM on the system

board. Refer to Chapter 4.

ERROR - Hard disk drive not recognized.

45

Reason

Solution

Hard disk drive power cable not attached. Open the base unit and ensure power cable is

properly attached. Refer to the System
Reference.

Hard disk drive SCSI cable not attached. Open the base unit. Ensure the SCSI cable

is properly attached at both ends. Refer to
the System Reference.

A SCSI address conflict exists between the
hard disk drive you installed and another
SCSI device.

Remove the hard disk drive and change
SCSI ID to an unused setting. Refer to the
documentation shipped with the hard disk
drive.

SCSI termination is enabled on the hard disk
drive you installed.

Disable the SCSI termination. Refer to the
documentation shipped with the hard disk
drive.

Some viruses cause the system to not
recognize hard disk drives.

Run a virus scan program that checks the
Master Boot Record. Clear any viruses
detected by the program.

ERROR - Total amount of memory does not display.

Reason

Solution

Faulty SIMMs. Identify faulty SIMMs by swapping SIMMs

until the faulty one is found. Refer to the
System Reference.

SIMMs not properly seated into the socket. Remove top cover and graphics boards and

ensure SIMMs are properly installed. Refer
to the System Reference.

ERROR - I/O card parity error message displays.

Reason

Faulty option board is installed in an ISA
slot.

Solution

Remove ISA board, then restart the
workstation. Refer to the System Reference.

Riser card is faulty. Call the Customer Response Center.

46

Sound

ERROR - Sound cannot be heard.

Video

Reason

The external speakers are powered off. Power on the speakers.
Volume control on speakers or keyboard is

too low.
Speaker cables are not properly connected. Verify cables are properly connected.
The Volume Control application has the

volume off.
Headphones are plugged into the keyboard. Unplug the headphones.

ERROR - System powered on, but screen remains blank.

Reason

Monitor not powered on. Turn on power to the monitor.
Monitor power cord not connected. Connect monitor power cord to AC outlet

Video cable not properly installed. Ensure video cable is connected to monitor

Graphics card disconnected from riser card
socket.

Selected resolution is not supported by the
monitor.

Improper graphics driver installed. Remove the driver and install a valid driver.

Solution

Adjust volume up.

Run the Volume Control application and
increase the master volume.

Solution

and monitor.

and base unit.
Open base unit and re-seat graphics card.

Refer to the System Reference.
Select a supported resolution. Refer to the

RealiZm documentation and
file for resolution details.

Refer to Chapter 3.

README.TXT

Miscellaneous Hardware

ERROR - CD-ROM drive LED does not light.

47

Reason

CD-ROM drive power cable not attached. Open base unit and ensure power cable is

ERROR - Floppy disk drive LED does not light.

Reason

Floppy disk drive power cable not attached. Open base unit and ensure power cable is

ERROR - Arrow keys or numbers do not work on keyboard number pad.

Reason

NUM LOCK disabled. Press the NUM LOCK key.

Solution

properly attached. Refer to the System
Reference.

Solution

properly attached. Refer to the System
Reference.

Solution

ERROR - PC Card does not work, or is not recognized.

Reason

Defective PC Card. Insert another PC Card to verify the combo

PC Card is not compatible with operating
system.

PC Card installed or removed improperly. Verify proper installation or removal.

Solution

drive works.
Replace with compatible PC Card.

48

Network

ERROR - Cannot connect to other systems on LAN.

Reason

Ethernet cable disconnected. Re-connect Ethernet cable and ensure

Incorrect software configuration. Notify your System Administrator.

ERROR - Cannot plot to network plotter on LAN.

Reason

Ethernet cable disconnected. Re-connect Ethernet cable, ensure proper

Plotter not added to Print Manager on your
system.

Plot node does not recognize your system. Notify your System Administrator.

Solution

proper connection. If cable is properly
connected, notify your System
Administrator.

Solution

connection.
Notify your System Administrator.

6 Installing System Software

Follow the instructions in this chapter if you have to reinstall the operating system and
associated system software on your TD-x20, TD-x25, TDZ-x20, or TDZ-x25 workstation.

NOTE For instructions on installing the Solaris for x86 operating system, refer to Intergraph’s

Solaris documentation.

Before You Begin.............................................................................................................. 50

System Software Products.................................................................................................. 50

Installing Windows NT Workstation 4.0 ............................................................................ 51

Enabling Bus Mastering for IDE/ATAPI Devices................................................. 53

Configuring the Sound Driver .............................................................................. 53

Adjusting Hard Disk Drive and Virtual Memory Settings ..................................... 54

Disabling Command Queuing .............................................................................. 55

Updating the Operating System.......................................................................................... 56

49

50

Before You Begin

Have the following items available:

u

The information you recorded in Chapter 2, “Setting Up the Software.”

u

Operating system software CD-ROM, associated diskettes, and documentation. Make
sure you have the Setup diskettes delivered with the operating system.

u

Backup diskettes you created according to instructions in Chapter 2, “Setting Up the
Software.”

u

Backup diskettes and documentation delivered with any expansion cards or additional
peripheral devices purchased from Intergraph Computer Systems.

u

The Late-Breaking News document delivered with the system, if applicable.

You can find the system software on backup diskettes that you created, on diskettes provided
by Intergraph Computer Systems, or on the operating system CD-ROM. If you did not create
backup diskettes of drivers or other system software products, they are probably available on
the operating system CD-ROM or on backup diskettes delivered with expansion cards.

Driver software is routinely improved and updated. Visit the Intergraph Computer Systems
site on the World Wide Web and vendor bulletin boards for new and updated drivers.

Review the Late-Breaking News document delivered with your system for any additional
tasks you may have to perform during re-installation.

System Software Products

The following table lists drivers and other system software products installed on various
configurations of TD-x20, TD-x25, TDZ-x20, and TDZ-x25 workstations. Names of system
software products created by the InterSite Version Manager or available from the Intergraph
Bulletin Board Service (IBBS) are listed. If the name of a system software product name is
not listed, the product is available from an operating system software CD-ROM, or is
delivered with an expansion card or additional peripheral device.

System Software Product Windows NT 4.0 IBBS

Matrox Millennium video driver MILL2DRVNT ­Intense 3D Pro video driver INTENSEDRV ­RealiZm video driver REALIZMDRV ­RenderGL graphics library RENDERGL ­Crystal Audio sound driver CS4236BDRV ­Microsoft IntelliMouse driver MSMOUSEDRV ­Network adapter driver - ­SCSI adapter driver 2940SCSIDRV ­Welcome utility WELCOME ­InterSite Version Manager utility VERMANAGER ­InterSite Hardware Monitor utility HWMON_TD325 ­InterSite Manager utility IM ­InterSite Desktop Management Interface DMI ­InterSite Watchdog utility WATCHDOG ­ECC Memory Monitor utility ECCMEM_TD325 -
Quick-Fix Engineering Software QFE_NTW -
System Configuration Utilities - SYSUTIL
BIOS/flash programming utility - FLASHPROG
Online System Introduction STINGIN -

51

Installing Windows NT Workstation 4.0

Depending on your system’s configuration, you will need some or all of the following system
software during the installation process:

u

SCSI adapter driver

u

Video display driver

u

Network adapter driver

u

Sound processor driver

u

Mouse driver

u

QFE update software

52

Follow the instructions in Start Here to install Windows NT. As you install the operating
system, select the default responses during the Setup process, except for the following:

u

Install the following drivers from backup diskette when prompted, instead of from the
operating system software CD-ROM:

−

SCSI adapter driver

−

Video display driver

−

Sound processor driver

u

When prompted to select a Setup type, select Custom Setup.

u

When prompted, bypass detection of mass storage devices, and install the SCSI adapter
driver from backup diskette. When presented with a list of Adaptec SCSI controllers,
select the entry for Windows NT 4.0.

u

Allow Setup to configure the network only if the system has an installed network
connector, and only if the system is connected to the network.

u

Create an Emergency Repair Disk when prompted.

After installing the operating system, do the following:

u

Install drivers or other system software from any backup diskettes. System software on
backup diskette is usually more current than system software on the operating system
CD-ROMs.

On a system shipped from the factory without a CD-ROM drive, the system’s hard disk
drive contains Windows NT Setup files in the

C:\I386 directory. If you delete the I386

directory from the system hard disk, you must have access to a Windows NT CD-ROM
to use Windows NT Setup files.

u

Perform any additional installation and configuration tasks described in the Late­Breaking News document delivered with your system.

u

Configure the system as described in Chapter 3, “Configuring the System.”

u

If your system was running Windows NT 4.0 Service Pack software, install this software
after installing drivers and other system software, and after installing any application
software products.

u

If you created a Quick-Fix Engineering (QFE) backup diskette during system
configuration, install the QFE update software. Install QFE software after installing any
Windows NT 4.0 Service Pack software. See the

README.TXT file on the QFE diskette

for more information.

u

You can install additional accessories for the sound processor, available from the
Intergraph Bulletin Board Service (IBBS) or from vendor bulletin boards pointed to by
the IBBS.

Enabling Bus Mastering for IDE/ATAPI Devices

Your system shipped with Windows NT Registry settings that enable bus mastering for
IDE/ATAPI devices on systems running Windows NT 4.0 Service Pack 3. If you reinstall
Windows NT 4.0 and Service Pack 3 on your system, you should also enable IDE/ATAPI bus
mastering.

NOTE This applies to systems running BIOS version 8000C or higher.

To enable IDE/ATAPI bus mastering:

1. Insert the Windows NT 4.0 Service Pack 3 CD-ROM into your system’s CD-ROM drive.

53

2. In Explorer or File Manager, navigate to the \

3. Double-click

4. The Current DMA Usage boxes indicate which channels have IDE/ATAPI devices. For

each channel with an IDE/ATAPI device, click Enabled; then click OK.

5. Restart the system.

DMACHECK.EXE. The ATAPI DMA support dialog displays.

Configuring the Sound Driver

If you reinstall Windows NT and the associated system software, you must configure the
sound driver to ensure quality recording capability.

To configure the sound driver:

1. Select Start, Programs, Accessories, Multimedia, and then click Volume Control. The

Volume Control window displays.

2. From the Options menu, select Properties. The Properties dialog displays.

3. Select Playback. In the displayed list, select the Volume Control, CD Audio, Wave

Output, and PC Speaker check boxes; then select Close.

4. In the Volume Control window, set Volume Control, CD Audio, Wave Output, and PC

Speaker controls to maximum.

5. From the Options menu, select Properties. The Properties dialog displays.

SUPPORT\UTILS\I386 directory.

6. Select Recording. In the displayed list, select the Recording Control and Microphone

check boxes; then select Close.

7. In the Recording Control window, set Recording and Microphone controls to maximum.

8. Select Advanced. The Advanced Controls for Microphone dialog displays.

9. Select the Auto Gain Control check box; then select Close.

54

10. From the Options menu, select Properties. The Properties dialog displays.

11. Select Other. From the displayed list, select the Voice Commands and Microphone

check boxes; then select Close.

12. In the Voice Commands window, set Voice and Microphone controls to maximum.

13. Select Advanced. The Advanced Controls for Microphone dialog displays.

14. Select the Auto Gain Control check box; then select Close.

Adjusting Hard Disk Drive and Virtual Memory Settings

If you have more than one hard disk drive, you may need to re-assign system drive letters
and the location of your virtual memory page file.

To re-assign system drive letters:

1. From the Start menu, select Programs/Administrative Tools/ Disk Administrator.

2. Select a hard disk drive.

3. From the Tools menu, select Assign Drive Letter.

NOTE If you select the current drive or an otherwise locked drive, you must restart the system to

complete the drive letter reassignment.

4. Select a new drive letter to assign to the hard disk drive from the list. Select OK, and

then select Yes to continue.

5. If necessary, select OK, and then select Yes.

6. Repeat steps 2 through 4 for each hard disk drive letter assignment that you want to

change.

7. When finished, exit from the Disk Administrator. If necessary, restart the system to

complete the drive letter reassignments.

In the Control Panel, open System, and select the Performance tab if you need to make
changes to your virtual memory page file. Some issues to consider are:

u

The size of the page file. If your system is equipped with a large amount of RAM, Setup
might create a page file that is unnecessarily large.

u

If you reassigned your system drive letter assignments, you may find it necessary to
adjust your page file settings.

Refer to the Windows NT Help for more information.

Disabling Command Queuing

To improve standalone system performance and to improve performance with some high­performance SCSI peripherals, you should disable command queuing in the Windows NT
Registry.

WARNING Do not change values in the Registry other than as directed. If you introduce incorrect

values into the Registry, you may cause serious operating system problems, and you
may have to re-install Windows NT. If you change values in the Registry that make
your system unusable, you may be able to restart the system and use the Last Known
Good Configuration option to undo the damage. Refer to the operating system
documentation for more information on the Last Known Good Configuration option.

To disable command queuing:

55

1. Start the Registry Editor (

REGEDT32.EXE) to open the Registry.

2. Open the following subkey in the Registry:

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\aic78xx

3. From the Edit menu, select Add Key.

4. Type Device into the Key Name box, and then select OK. Do not set a Class value.

5. Open the following subkey in the Registry:

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\aic78xx\
Device

6. From the Edit menu, select Add Value.

7. Type DisableTaggedQueuing into the Value Name box.

8. Select REG_DWORD for the Data Type, and then select OK.

9. Type 1 into the Data box.

10. Set the Radix value to Hex, and then select OK.

11. Exit from the Registry Editor and restart the system.

56

Updating the Operating System

Microsoft Service Packs contain the latest improvements and system fixes for Microsoft
operating systems. Service Packs are created by Microsoft for post-release support. You can
obtain Service Packs from Microsoft’s World Wide Web and FTP sites free of charge.

CAUTION If Intergraph provides a Service Pack through the IBBS or with a product or system, it has

been certified against Intergraph hardware as described in the announcement of its
availability. If you obtain a Service Pack from any other source, be aware that it may not be
certified against your Intergraph hardware.

7 Using System Resources

This chapter provides information on using system resources, such a Computer Systemss
interrupt requests (IRQs) and basic input/output system (BIOS) parameter settings, to
configure the system to use additional expansion cards. The chapter covers specific
Peripheral Component Interconnect (PCI) and Industry Standard Architecture (ISA) devices
offered by Intergraph Computer Systems as system options. Intergraph Computer Systems
has determined that the devices discussed in this chapter require specific resource settings to
ensure proper system operation.

Refer to Chapter 4, “Configuring the BIOS,” for information on running the BIOS Setup
program and changing BIOS parameter settings. Refer to the System Reference document
delivered with the system for detailed information on system resources.

Available IRQs.................................................................................................................. 58

Freeing IRQs ..................................................................................................................... 58

PCI Devices....................................................................................................................... 58

ISA Devices....................................................................................................................... 59

Avoiding PC Card Conflicts with the On-Board Sound Processor......................... 59

Changing On-Board Sound Processor Resources.................................................. 59

Hardware Monitor and the On-Board Sound Processor......................................... 60

57

58

Available IRQs

For single-processor systems (Pentium Pro or Pentium II), the system board has one
available IRQ (IRQ 10 or IRQ 11, depending on the system configuration). If you install a
second ISA device that requires an IRQ in the system, the BIOS automatically configures the
Game/MIDI port as a write-only device and makes IRQ 15 available. If you install

additional devices that require additional IRQs, see “Freeing IRQs” in this chapter.

For dual-processor systems (Pentium Pro or Pentium II), the system board has two available
IRQs (IRQ 10 and IRQ 11). If you install a third ISA device that requires an IRQ in the
system, the BIOS automatically configures the Game/MIDI port as a write-only device and
makes IRQ 15 available. If you install additional devices that require additional IRQs, see
“Freeing IRQs” in this chapter.

Freeing IRQs

To free IRQs for use by additional ISA devices (or PCI devices using drivers that do not
comply with the PCI 2.l specification), you can use the system BIOS to disable unused
system ports.

To disable an unused system port:

1. Restart the system and press

2. Select Setup; then select Peripheral Setup.

3. Select the port you want to disable (OnBoard Serial Port 1, OnBoard Serial Port 2, or

OnBoard Parallel Port).

4. Change the value of the setting to Disabled.

5. Save the changes and exit from AMIBIOS Setup.

PCI Devices

The system’s PCI expansion slots comply with the PCI 2.1 specification. Devices that
comply with the PCI 2.1 specification are fully plug-and-play, and require no user
configuration when installed in the system.

Some older PCI device drivers cannot share an interrupt, which is a violation of the PCI 2.1
specification. If you install a device that uses such a driver, you must free an IRQ for the
device to work in the system.

DEL when prompted to enter Setup.

ISA Devices

Devices installed in the system’s ISA slots require one or more IRQs. Note the following
information when installing specific ISA devices in the system.

Use the following resource settings when installing this card in the system:

59

Expansion Card
(installed in system)

First modem COM3 and IRQ 5 Reserve IRQ 5
Second modem COM2 and IRQ 3 Reserve IRQ 3; disable serial port 2 (COM2)

Jumper settings
(on the card)

BIOS Setup parameter settings

Avoiding PC Card Conflicts with the On-Board Sound Processor

Your system’s on-board sound processor uses interrupt request 7 (IRQ 7) by default. If your
system has an optional PC Card adapter, and you use a PC Card device that requires IRQ 7,
you can change the IRQ setting for the on-board sound processor to ensure correct operation
of the PC Card device and system audio.

CAUTION Before changing IRQ settings, use Windows NT Diagnostics to find a free IRQ setting. From

the Start menu, select Programs/Administrative Tools/Windows NT Diagnostics/Resources.

To change the IRQ setting for the on-board sound processor:

1. Go to Start/Settings/Control Panel/Multimedia/Devices.

2. Under Audio Devices, double-click the entry for the Crystal Sound processor; then click

Settings.

3. Click IRQ 15 (or, if that IRQ is already in use, the highest free IRQ); then click OK.

4. When prompted, restart the system.

Changing On-Board Sound Processor Resources

If you install Crystal sound driver software on a system in which another Plug and Play
(PnP) Industry Standard Architecture (ISA) device is installed, you are given the opportunity
to change system resource settings for the on-board sound processor during the installation
process. These system resource settings (Port, Interrupt, Duplex, and DMA Channel)
display in the CrystalWare Business Audio Setup dialog. You should not change these
resource settings at any time, as changes may cause resource conflicts with other system
hardware.

60

Hardware Monitor and the On-Board Sound Processor

After installing Crystal sound driver software on a system in which another PnP ISA device
is installed, the InterSite Hardware Monitor software may not work correctly. If this
happens, the Hardware Monitor runs, but system problems are not reported. To correct this,

use the system’s BIOS Setup program to change the interrupt request (IRQ) setting for the
InterSite Hardware Monitor from IRQ 9 (its default setting) to IRQ 11.

Index

61

A

AMIBIOS

Default Menu, 36

Fail-safe, 37

Optimal, 36

Original, 36

Security Menu, 35
Setup

Advanced, 26

Chipset, 29

Help Screen, 24

PCI/PnP, 31

Peripheral, 33

Standard, 25

using, 25

Utility Menu, 35

Detect IDE, 35
AMIBIOS Setup, 23

Security Menu

Supervisor, 35

User, 35
available IRQs, 58

B

backup diskettes

creating, 14

base unit

turning off power, 12

Basic Input Output System (BIOS)

password

changing, 35
BIOS

800XX.ROM, 24
flash EPROM, 24
reprogramming, 37

BIOS parameter

Deskside

External SCSI Controller,

29

Internal SCSI Controller,

30

Desktop

On-Board SCSI

Controller, 29

Supervisor only

External SCSI Controller,

29

Internal SCSI Controller,

30

On-Board SCSI

Controller, 29

Operating System Boot

Device, 30
Password Checking, 28
Processor Microcode

Update, 28
System Boot Up

Sequence, 26

boot up

initial screen, 24
sequence, 26

C

changing

BIOS parameter

Above 1 MB Memory

Test, 27
Allocate IRQ to PCI

VGA, 32
Boot to PnP Operating

System, 31
Build MPS Table for

Uniprocessor, 30
Cx000, 16K Shadow, 28
Date/Time, 25
DMA Channel x Usage,

32
Dx000, 16K Shadow, 29
EPP Version, 34
External SCSI Controller,

29
First Type F DMA, 31

62

First Type F DMA

Channel, 31
Fixed Memory Hole, 30
Floppy Disk Drive, 26
Floppy Drive Seek At

Boot, 28
Generate NMI on System

Error, 30
Hardware Monitor, 29
Hardware Monitor, I/O

Port, 29
Hardware Monitor, IRQ,

29

Hit ‘DEL’ Message

Display, 27
Installed Memory Speed,

30
Internal SCSI Controller,

30
IRQ x Usage, 32
ISA Reserved Memory

Address, 33
ISA Reserved Memory

Size, 33
L1 and L2 Cache Mode,

28
Language, 35
Memory Data Integrity

Mode, 30
OnBoard FDC, 33
On-Board IDE, 34
On-Board SCSI

Controller, 29, 30
On-Board Sound

Controller, 29
Operating System Boot

Device, 30
OS/2 Compatible Mode,

28
Parallel Port, 34
Parallel Port DMA

Channel, 34
Parallel Port IRQ, 34
Parallel Port Mode, 34
Password Checking, 28

PCI 2.1 Latency

Compliance, 31

PCI IDE Bus Mastering,

32

PCI Latency Timer (PCI

Clocks), 31

PCI Slot x IRQ Priority,

32

PCI VGA Palette

Snooping, 32
Primary Master, 25
Primary Slave, 25
Processor Microcode

Update, 28
PS/2 Mouse Support, 27
Second Type F DMA, 31
Second Type F DMA

Channel, 31
Secondary Master, 25
Secondary Slave, 25
Serial Port1, 33
Serial Port2, 33
System BIOS Cacheable,

28
System Boot Up Num

Lock, 27
System Boot Up

Sequence, 26
System Keyboard, 27
Typematic Rate, 27
USB Function, 29
Use ESCD for PCI IRQ

Assignment, 32
VGA Frame Buffer

USWC Mode, 30
Wait for ‘F1’ on Error, 27

BIOS password, 35
system boot sequence, 39

command queuing

disabling, 55

Complementary Metal-Oxide

Semiconductor Random Access
Memory (CMOS RAM)

BIOS, 23

computer information, 8

63

configuring

external SCSI peripherals, 19
IntelliMouse, 18
Intense 3D Pro video display

driver, 16
mouse, 18
networking, 19
RealiZm video display driver,

16
SCSI cable length, 20
sound driver, 19, 53
support for Heidi graphics, 17
Ultra SCSI devices, 19

connecting

cables, 4

correcting

video display problems, 17

cursor configuration, 16

D

devices

ISA, 59
PCI, 58

disabling

command queuing, 55

DMI Console, 22

H

Hardware Monitor, 22
help screen

AMIBIOS Setup, 24

I

installed system software, 8
installing

external SCSI device, 6
Windows NT Workstation 4.0,

52

IntelliMouse

configuring, 18
IntelliPoint, 18
Intense 3D Pro

configuring, 16
InterSite programs, 21

DMI Console, 22

Hardware Monitor, 22

Version Manager, 14

Watchdog, 22

Welcome, 13
IRQs

available, 58

freeing, 58
ISA devices, 59

E

Emergency Repair Disk (Windows

NT)

creating, 13

F

file system

FAT, 8
finishing system setup, 13
flash EPROM

BIOS, 24
Flash Programming Utility (FPU),

37

full drag, 16

L

loading

Fail-safe BIOS defaults, 37
Optimal BIOS defaults, 36

Original BIOS defaults, 36
logging off the system, 11
logging on and logging off, 10

N

network information, 9
networking

configuring, 19

64

O

on-board sound processor

resources, 59

operating system

logging on and logging off, 10
Setup, 8
starting and stopping, 10

P

PC Card

operation, 21

support, 21
PCI devices, 58
PCMCIA

operation, 21

support, 21
power

cycling, 12
precautions

system, 12

Q

Quick-Fix Engineering (QFE)

update software, 8, 14

R

RealiZm

configuring, 16
reprogramming

BIOS, 37
resources for on-board sound

processor, 59

restarting the system, 10, 12

S

Welcome, 13

Setup files

Windows NT, 11
shutting down the system, 11
software cursors, 17
Solaris 2.5, 15
sound driver

configuring, 19
starting and stopping the system,

10
starting the system, 11
Startup diskette (Windows 95)

creating, 13

Supervisor

AMIBIOS Setup, 35

System

BIOS password

changing, 35

boot up

banner message, 24

sequence, 27
configuring, 15
power

cycling, 12
precautions, 12
restarting, 12
starting, 2, 7

system resources

dual-processor, 58
single-processor, 58

system resources, using, 57
system software

backup diskettes, 14
installed, 8
Quick-Fix Engineering (QFE)

updates, 8, 14

system software products, 50

SCSI cable length, 20
settings

hard disk drive, 54
virtual memory, 54

Setup

finishing system setup, 13
preparing for, 8

T

troubleshooting, 41

miscellaneous hardware, 47
network, 48
sound, 46
system boot, 43

65

system power, 42
video, 46
video display, 17

U

unpacking, 2
User

AMIBIOS Setup, 35

using system resources, 57

V

Version Manager, 14
vertical orientation

desktop workstation, 3, 12

video display

Last Known Good, 17

W

Watchdog, 22
Welcome, 13

backup diskettes, 14
repair disk, 13
Startup diskette, 13
Version Manager, 14

Windows NT

PC Card operation, 21
Setup files, 11

66

Returned Goods Authorization (RGA) Form

Date Returned Base Serial No.

(On white bar code ID plate on back of base unit)

RGA No.
From Customer Name

Customer Contact Phone
Mail Address

Reason for Return

(From Intergraph Customer Response Center)

NOTE All returned equipment MUST be shipped in original Intergraph packaging to obtain warranty

service.

WARNING Back up disk drives before returning equipment. Intergraph is not responsible for data

lost in shipping or repair process.

Warranty Procedure

Some malfunctioning equipment cannot be repaired in the field, and you must return it to Intergraph for
repair. Follow these steps to obtain a Returned Goods Authorization (RGA) log number and return the
malfunctioning equipment.

1. Determine the serial number of the system. The serial number is located on the white bar code
identification label on the back of the base unit.

2. Call the Intergraph Customer Response Center at 1-800-633-7248, and identify your call to the
operator as a Warranty Call. After giving the operator the serial number of the system, you will be
assigned a RGA log number.

3. Complete the RGA Form on the previous page, entering the RGA log number obtained from the
Customer Response Center. Ensure that the address in the From section is the location to which you
want the equipment to be returned.

4. Place the RGA form in the box containing the equipment. This form must accompany returned
equipment.

5. Secure a Repair Depot address label from the next page to the box containing the equipment.

6. Ship the box containing the equipment to Intergraph.

When the service activity has been completed by Intergraph, the repaired or replaced equipment will be
shipped to the address listed on the RGA Form.

NOTE Parts damaged during shipping and parts not covered by the warranty are liable for repair

charges.

TO Repair Depot RGA No. ________________________

Intergraph Corporation
9805 Kellner Road
Huntsville AL 35894

TO Repair Depot RGA No. ________________________

Intergraph Corporation
9805 Kellner Road
Huntsville AL 35894

TO Repair Depot RGA No. ________________________

Intergraph Corporation
9805 Kellner Road
Huntsville AL 35894