1998 Intergraph Computer Systems. All rights reserved. This document contains information protected by copyright, trade secret, and
trademark law. This document may not, in whole or in part, be reproduced in any form or by any means, or be used to make any
derivative work, without written consent from Intergraph Computer Systems.
Use, duplication, or disclosure by the United States Government is subject to restrictions as set forth in subdivision (c)(1)(ii) of the rights in
technical data and computer software clause at DFARS 252.227-7013. Unpublished rights are reserved under the copyright laws of the
United States.
Intergraph Computer Systems, Huntsville AL 35894-0001
Notice
Information in this document is subject to change without notice and should not be considered a commitment by Intergraph Computer
Systems. Intergraph Computer Systems shall not be liable for technical or editorial errors in, or omissions from, this document. Intergraph
Computer Systems shall not be liable for incidental or consequential damages resulting from the furnishing or use of this document.
All warranties given by Intergraph Computer Systems about equipment or software are set forth in your purchase contract. Nothing stated
in, or implied by, this document or its contents shall be considered or deemed a modification or amendment of such warranties.
Trademarks
Intergraph and the Intergraph logo are registered trademarks of Intergraph Corporation. TD, TDZ, Intense 3D, and RealiZm are
trademarks of Intergraph Corporation. Microsoft, MS-DOS, and Windows are registered trademarks of Microsoft Corporation.
IntelliMouse and Windows NT are trademarks of Microsoft Corporation.
Other brands and product names are trademarks of their respective owners.
FCC/DOC Compliance
This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of the FCC Rules.
These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial
environment. This equipment generates, uses, and can radiate radio frequency energy. If the equipment is not installed and used in
accordance with the instruction manual, it may cause harmful interference to radio communications.
Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the
interference at his own expense.
This Class A digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations. Cet appareil
numérique de la classe A respecte toutes les exigencies du Règlement sur le materiél brouilleur du Canada.
Warnings
Changes or modifications made to the system that are not approved by the party responsible for compliance could void the user's authority
to operate the equipment.
To reduce the risk of electrical shock, do not attempt to open the equipment unless instructed. Do not use a tool for purposes other than
instructed.
There is a danger of explosion if the battery is incorrectly replaced. Replace the battery only with the same or equivalent type as
recommended by the manufacturer. Dispose of used batteries according to the manufacturer's instructions.
There are no user serviceable parts in the power supply. Refer all servicing of the power supply to qualified service personnel.
Notes
This device is designed and manufactured to comply with approved safety standards for information processing and business equipment.
Read all operating instructions before using this device. Keep these instructions for future reference. Follow all warnings on the device or
in the operating instructions.
Contents
Preface.............................................................................................................................. vii
About This Document........................................................................................................ vii
Document Conventions...................................................................................................... vii
Finding Operating System Information .............................................................................viii
Finding System Hardware Information.............................................................................. viii
Learning About System Ergonomics.................................................................................viii
Customer Support............................................................................................................... ix
1 Setting Up the Hardware................................................................................................ 1
Unpacking the System ......................................................................................................... 2
Placing System Components................................................................................................ 2
Setting Up the System Hardware.......................................................................................... 3
Installing an External SCSI Device ...................................................................................... 6
Returned Goods Authorization (RGA) Form
Warranty Procedure
Repair Depot Address Labels
v
vi
Preface
TD-x20, TD-x25, TDZ-x20, TDZ-x25 System Setup describes setting up and configuring your
TD-x20, TD-x25, TDZ-x20, or TDZ-x25 workstation for use. This document also provides
information on operating the system and re-installing system software.
About This Document
TD-x20, TD-x25, TDZ-x20, TDZ-x25 System Setup is organized as follows:
u
Chapter 1, “Setting Up the Hardware,” describes how to set up the system hardware, and
how to start, stop, and restart the system.
u
Chapter 2, “Setting Up the Software,” describes how to set up the operating system and
associated system software.
u
Chapter 3, “Configuring the System,” describes how to configure the system for use.
u
Chapter 4, “Configuring the BIOS,” describes how to use AMIBIOS Setup to configure
the system’s basic input/output system (BIOS).
vii
u
Chapter 5, “Troubleshooting,” describes how to resolve common system problems.
u
Chapter 6, “Installing System Software,” describes how to install the operating system
and associated system software, if required.
u
Chapter 7, “Using System Resources,” provides information on using system resources,
such as interrupt requests (IRQs) and PCI and ISA expansion slots.
Document Conventions
Bold
ItalicVariable values that you supply, or cross-references.
Monospace
SMALL CAPSKey names on the keyboard, such as D, ALT or F3; names of files and
CTRL+DPress a key while simultaneously pressing another key; for example, press
Commands, words, or characters that you key in literally.
Output displayed on the screen.
directories. You can type filenames and directory names in the dialog
boxes or the command line in lowercase unless directed otherwise.
CTRL and D simultaneously.
viii
Finding Operating System Information
For more detailed information on the Windows NT operating system, refer to the printed and
online Microsoft documentation delivered with the system. For more detailed information
on the Solaris for x86 operating system, refer to the printed and online documentation from
Intergraph and Sun Microsystems delivered with the system.
Refer to the Late-Breaking News shipped with your system for important software and
documentation information not covered in this document.
Finding System Hardware Information
An introduction to your new system is provided in the online System Introduction, which
covers subjects such as the following:
u
System features
u
System controls and connections
u
Intergraph customer support
You can display the System Introduction by using the InterSite Welcome dialog or by
opening the
SYSINTRO.HLP file on your system.
Detailed reference information for your new system is available in the System Reference,
which covers subjects such as the following:
u
Opening and closing the base unit
u
Precautions against electrostatic discharges
u
Replacing and upgrading system components
u
Installing option boards
u
System interrupt requests (IRQs)
u
External port and system board connectors
u
System board jumpers
u
Power supply information
Refer to the Late-Breaking News shipped with your system for important hardware, software,
and documentation information not covered in this document.
Learning About System Ergonomics
Please read the Ergonomics Guide included with your Intergraph system. This document
provides valuable information on ways to minimize repetitive stress injuries for persons
working with a computer.
Customer Support
Intergraph Computer Systems offers an assortment of customer support options.
Hardware and Software Support Services
Intergraph Computer Systems provides a variety of hardware services for Intergraph and
third-party equipment. Services include warranty upgrades, repair depot service, on-site
hardware maintenance, system administration, and network consulting. Hardware
purchased from Intergraph Computer Systems includes a factory warranty ranging from 30
days to three years. A detailed warranty description is available on the World Wide Web;
see the Support pages at http://www.intergraph.com/ics.
Intergraph Computer Systems provides complimentary software support for 30 or 90 days
following shipment of a hardware or software product. This includes World Wide Web
access, Intergraph Bulletin Board Service access, FAXLink service, and telephone (Help
Desk) support. At the end of the complimentary support period, you can purchase other
levels of software support.
World Wide Web
ix
You can visit Intergraph Computer Systems on the World Wide Web at
http://www.intergraph.com/ics. On these pages, you can get news and product
information, technical support information, software updates and fixes, and more.
Intergraph Bulletin Board Service
On the Intergraph Bulletin Board Service (IBBS), you can get technical support information,
software updates and fixes, and more.
To connect to the IBBS:
1. Set your system’s communications protocol for eight (8) data bits, no parity, one (1) stop
bit, and any baud rate up to 14,400.
2. Using a modem, call 1-205-730-8786. Outside the United States, call one of the mirror
sites listed on World Wide Web; see the Software Support pages at
http://www.intergraph.com.
3. At the login prompt, key in your user ID. If you have not connected before, key in new
to create a user ID.
4. Follow the menus to find what you need. The IBBS provides clear choices and online
help.
x
If you have trouble connecting to or using the IBBS, call the Customer Response Center at 1800-633-7248 (product entry IBBS) or leave a message for the IBBS System Operator at 1205-730-1413.
FAXLink
To use the FAXLink:
u
u
Telephone
To get customer support by telephone:
u
u
Call 1-800-240-4300 for information on how to get technical support information using
the FAXLink.
Call 1-205-730-9000 to get documents (up to five per call).
In the United States, call 1-800-633-7248 between the hours of 7:00 a.m. and 7:00
p.m. Central Time, Monday through Friday (except holidays).
Outside the United States, contact your local Intergraph Computer Systems subsidiary or
distributor.
Have the following information available when you call:
u
Your service number, which identifies your site to Intergraph Computer Systems. You
use your service number for warranty or maintenance calls.
u
Your Customer Personal Identification Number (CPIN). You get a CPIN the first time
you call the Customer Response Center; it is associated with your service number for
future call logging.
u
The product’s name or model number.
u
The product’s serial number. Software product serial numbers are included in the
product packaging. Hardware product serial numbers are on a sticker affixed to the
hardware product.
u
Your name and telephone number.
u
A brief description of the question or problem.
More Support Options
To get information on more customer support options:
u
Visit the Support pages on the World Wide Web at http://www.intergraph.com/ics.
u
For hardware support questions in the United States, call 1-800-763-0242.
u
For software support questions in the United States, call 1-800-345-4856.
u
Outside the United States, contact your local Intergraph Computer Systems subsidiary or
distributor.
xi
xii
1Setting Up the Hardware
Follow the instructions in this chapter to set up the hardware for your TD-x20, TD-x25,
TDZ-x20, or TDZ-x25 workstation.
Unpacking the System ...................................................................................................2
Placing System Components..........................................................................................2
Setting Up the System Hardware....................................................................................3
Installing an External SCSI Device ................................................................................6
CAUTIONCarefully remove the monitor and the base unit from their packaging. Do not let the monitor
or the base unit drop onto a hard surface, or damage to internal components may result.
Remove everything from the shipping cartons, then look for the following items:
u
A monitor with video cable, power cord, and documentation (if purchased from
Intergraph Computer Systems)
u
Workstation base unit, footstands, and power cord.
u
Keyboard and mouse.
u
Operating system and system software carton.
u
Intergraph Computer Systems documentation.
u
Windows NT Workstation 4.0 or Solaris for x86 operating system software and
documentation.
u
Intergraph system software for Windows NT or Solaris for x86.
u
System software and documentation for any expansion cards or additional peripheral
devices purchased from Intergraph Computer Systems
If any of these items were not delivered, call the Customer Response Center immediately at
1-800-633-7248.
Save the packaging materials. If you need to return equipment for repair, it must be in its
original packaging for you to obtain warranty service.
Placing System Components
CAUTIONDo not move the base unit without first turning off the power, or damage to internal
components may result.
Remember these guidelines when placing the system’s components:
u
Move and place the monitor and base unit carefully.
u
Place the base unit in a location with good air flow. Leave at least 3 inches of clearance
around the front and back panels. If you orient a desktop base unit horizontally, leave at
least 1 inch of clearance around each side.
u
Do not expose the system to high levels of dust, smoke, or moisture.
u
The location should maintain a temperature range of 10 °C to 26 °C (50 °F to 80 °F);
the optimum operating temperature is 21 °C (70 °F).
u
The location should maintain a humidity range from 20 percent to 80 percent noncondensing; the optimum humidity level is 50 percent.
Setting Up the System Hardware
To set up the system hardware:
1. If setting up a deskside system, or if setting up a desktop system in a vertical orientation,
place the footstands on the bottom of the base unit. Place the back footstand between the
ribs on the back and side of the base unit. The following figure shows placement of the
footstands on a desktop system.
WARNING To avoid personal injury or equipment damage, and to allow proper airflow, you must
use the footstands when placing a desktop base unit in a vertical orientation.
NOTEEnsure the CD-ROM drive is at the top when placing a desktop base unit in a vertical
orientation.
3
Feet
Feet
4
2. Connect the keyboard cable to the keyboard port on the back of the base unit. Refer to
the following figures.
3. Connect the audio cables (bundled with the keyboard cable) to the audio jacks. The
cable labeled Mic connects to the microphone jack, and the cable labeled Audio connects
to the line out jack. Refer to the following figures.
4. Connect the mouse cable to the mouse port on the back of the base unit. Refer to the
following figures.
5. Connect any external SCSI devices to the SCSI port on the back of the base unit, as
described in “Installing an External SCSI Device.” Refer to the following figures.
6. Connect other cables, such as network, printer (parallel port), and modem cables
(COM1 and COM2 ports) to their ports on the back of the base unit. Refer to the
following figures.
WARNING If you do not use cables supplied by Intergraph, you must use shielded cables to
prevent excessive electromagnetic interference (EMI). Intergraph cables are designed
to reduce the amount of EMI produced by the system.
SCSIGame/MIDI
AC Voltage
Switch
Audio
Ethernet
USB
Keyboard/Mouse
COM1
COM2
Video Out
Parallel
Game/MIDI
USB
Audio
Ethernet
SCSI
Keyboard/
Mouse
5
COM1
COM2
Parallel
Video Out
NOTEThe ports on the back on the base unit are labeled using PC 97 compliant icons.
7. For a desktop system, set the AC voltage switch to the proper line voltage for your
location. If you do not know the proper line voltage for your location, contact your local
power utility.
For a deskside system, the proper line voltage is detected and set automatically by the
power supply.
WARNING If you do not set the AC voltage switch correctly, serious equipment damage may
result when you turn on power to the system.
WARNING Make sure the power switch on the front of the base unit is OFF (in the out position).
If the power switch is engaged, serious equipment damage may result when you plug
the power cord into an AC outlet.
8. Connect the power cords for the monitor and base unit to an Uninterruptible Power
Supply (UPS) or to a grounded three-prong AC wall outlet. Then connect the power
cords to the base unit and to the monitor.
6
9. Connect the monitor by connecting the video cable to the monitor and to the Video Out
port on the video display adapter.
For information on connecting the system to dual monitors, or for more detailed
information on the system’s video display adapter, refer to the documentation delivered
with the adapter.
10. Start the system as described in “Starting and Stopping the System.”
Installing an External SCSI Device
To install an external SCSI device:
1. Set the device’s SCSI ID to an unused number and enable or disable the device’s SCSI
termination according to the vendor’s instructions.
2. Connect one end of the SCSI cable to the SCSI port on the back of the base unit. If
other external devices are installed, connect the SCSI cable to the available SCSI port on
the last device on the SCSI cable chain.
CAUTIONConnecting a non-compliant SCSI-1 device to your system may cause your system to stop
working, or lead to other unpredictable results.
NOTEMake sure the last device on a chain of external SCSI devices has an active SCSI terminator
attached to the open SCSI port. All other external devices must have SCSI termination
disabled or removed.
3. Connect the device to the other end of the SCSI cable.
4. If necessary, install the device drivers and configure the device according to the vendor’s
instructions.
What’s Next?
Refer to Chapter 2, “Setting Up the Software,” for instructions on setting up the operating
system and associated system software.
2Setting Up the Software
Follow the instructions in this chapter to set up the operating system and associated system
software on your TD-x20, TD-x25, TDZ-x20, or TDZ-x25 workstation.
NOTEFor instructions on setting up the Solaris for x86 operating system, refer to Intergraph’s
Solaris documentation.
Preparing for Operating System Setup ...........................................................................8
Going Through Operating System Setup ...................................................................... 10
Starting and Shutting Down the System .......................................................................11
Observing System Precautions.....................................................................................12
Finishing System Setup................................................................................................ 13
Creating a Repair Disk ...................................................................................13
Creating System Software Backup Diskettes...................................................14
Your system is equipped with a partitioned and formatted internal hard disk drive. Any
additional disk drives delivered with the system must be partitioned and formatted before you
can use them. See the operating system documentation and Help for information on
partitioning and formatting disk drives.
The operating system and associated system software is pre-installed on the system’s primary
hard disk drive. Intergraph Computer Systems installed the following system software:
u
Driver software for the mouse
u
Driver software for the on-board SCSI adapter.
u
Driver software for the installed video display adapter.
u
Driver software for the on-board sound processor.
u
Driver software for the on-board network adapter.
u
Operating system network software (TCP/IP and NetBEUI)
u
Quick-Fix Engineering (QFE) update software -- fixes for operating system problems or
limitations (if any are needed).
u
The default File Allocation Table (FAT) file system.
You must follow the operating system Setup process to prepare Microsoft Windows NT for
use. Before you go through Setup, have the following documents available:
u
Microsoft’s Start Here
u
Documentation for the video display adapter delivered with the system.
Get and record the following information:
u
Your name, and the name of your
company or organization:
u
For a system running Windows NT,
the CD key from the Windows NT CD
case, or the Product ID Number from
Start Here or the registration card:
u
A username for setting up a user
account:
If the system is connected to a network, get and record the following networking information
from your network administrator:
u
Computer name for your system:
u
Workgroup name (if the system will be
part of a workgroup):
u
Domain name (if the system will be
part of a Windows NT domain):
If the system is connected to a network that uses the Transmission Control Protocol/Internet
Protocol (TCP/IP), get and record the following TCP/IP networking information from your
network administrator:
u
Internet Protocol (IP) address for your
system:
u
IP subnet mask for your system:
u
IP domain name for your network:
u
IP address for your network’s default
gateway:
9
u
IP addresses for your network’s
Domain Name System (DNS) servers,
if any:
u
IP addresses for your network’s
Windows Internet Name Service
(WINS) servers, if any:
Have several blank, formatted diskettes available to create backup diskettes containing
system software.
The Windows NT delivery media contain software and drivers for both Reduced Instruction
Set Computing (RISC)- and Intel-based systems. When installing Windows NT distribution
files, make sure to install them from the \I386 directory (the Intel software directory) on the
delivery media. For example, if you are installing a device driver from the Windows NT
CD-ROM, key in the following when asked for the path to the file, where drive is the drive
letter for the CD-ROM drive:
drive:\i386
10
LED
LED
Going Through Operating System Setup
Press the power switches on the base unit and the monitor to turn on power to the system.
Disk Activity
Power On
LED
CD-ROM Drive
PowerDisk
SwitchActivity
LED
Power Swi t c h
Power CD-ROM
On LED LED
11
The first time you start the system, it boots to an End-User License Agreement screen. After
reviewing and accepting the terms of the agreement, follow the instructions to continue
operating system Setup. Take the default settings provided by Setup, except as noted in the
following text. You can set up a user account and join a workgroup or domain after you
configure the video display, the sound processor, and networking.
u
Allow Setup to configure the network only if the system has an installed network
adapter, and only if the system is connected to the network.
u
When prompted to create an Emergency Repair Disk, do so.
u
If you do not set up a user account during Setup, press ENTER or select OK at the logon
dialog to log on to the operating system.
u
The system’s hard disk drive contains Windows NT Setup files in the C:\i386 directory.
When installing network or video display adapter drivers, you can refer to the i
386
directory when prompted for the location of Windows NT Setup files. If you delete the
386 directory from the system’s hard disk, you must have access to a Windows NT
i
CD-ROM to use Windows NT Setup files.
For more information on operating system Setup, and on using the interface features of the
operating system, refer to the operating system documentation and Help.
Starting and Shutting Down the System
To start the operating system:
1. Turn on power to the system.
2. The boot menu displays; select Windows NT to display the logon dialog.
To log on to the operating system:
1. If the logon dialog does not display, press
2. Type a username and password into the appropriate boxes.
3. On a system running Windows NT, if appropriate, type a domain name.
4. Select OK or press
ENTER.
CTRL+ALT+DELETE to display it.
12
To logoff, restart, or shut down the operating system:
1. Select Shut Down from the Start menu.
2. Perform one of the following steps, as appropriate:
- To logoff the operating system, select the “close all programs” option (if available),
and then select OK.
- To restart the system, select the restart option, and t hen select OK.
- To shut down the system, select the shutdown option, and then select OK.
After shutting down or logging off the operating system, turn off the power to the base unit
and monitor.
For more information on starting and stopping the operating system, refer to the operating
system documentation and Help.
Observing System Precautions
Observe the following precautions when using the system.
u
When restarting the system, use the operating system controls instead of turning the
power switch off and on. Use the power switch only when instructed, or as the last
alternative for restarting the system.
u
Never turn off power to the base unit when the disk access LED is on.
u
After turning off power to the base unit, wait at least 30 seconds before turning the
power on again to ensure that the disk drives have stopped and the system to have
power-cycled properly.
u
Run virus scan software periodically to ensure that your system’s files and programs are
not corrupted.
u
If you placed a desktop system in a vertical orientation, press the eject/load button to
open the CD-ROM drive tray. Extend at least three of the media tabs, so that when you
insert a compact disc it will not fall out. Refer to the following figure.
13
Media Tabs
Finishing System Setup
After operating system Setup is completed, an InterSite Welcome icon (“Press to finish
setup”) displays on the operating system desktop. Double-click this icon, or select
Programs/InterSite/Welcome from the Start menu, to display InterSite Welcome.
InterSite Welcome helps you do the following:
u
Create a repair disk for the operating system.
u
Create backup diskettes of device driver software and other system software products.
u
Display an online System Introduction for your system.
u
Learn about Intergraph Computer Systems customer support.
You should take advantage of the tools provided by InterSite Welcome to ensure that your
system is fully ready for use. See InterSite Welcome for more information. Also see the
following sections for information on creating a repair disk and creating backup diskettes.
Creating a Repair Disk
If you did not create an Emergency Repair Disk during Setup, use the tools provided by
InterSite Welcome to do so. The files on these diskettes can restore the original contents of a
damaged operating system Registry (that is, at the time the operating system was installed),
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