Intergraph StudioZ RenderRAX User Manual

StudioZ RenderRAX

System Setup

June 1997
DHA021110

Warranties and Liabilities

The information and the software discussed in this document are subject to change without notice and
should not be considered commitments by Intergraph Corporation. Intergraph Corporation assumes no
responsibility for any errors in this document.

The software discussed in this document is furnished under a license and may be used or copied only in
accordance with the terms of the license. No responsibility is assumed by Intergraph for the use or
reliability of software on equipment that is not supplied by Intergraph or its affiliated companies.

All warranties given by Intergraph Corporation about equipment or software are set forth in your purchase
contract, and nothing stated in, or implied by, this document or its contents shall be considered or deemed a
modification or amendment of such warranties.

Copyright



1997, Intergraph Corporation including this documentation, and any software and its file formats and
audio-visual displays described herein; all rights reserved; may only be used pursuant to the applicable
software license agreement; contains confidential and proprietary information of Intergraph and/or other
third parties which is protected by copyright, trade secret and trademark law and may not be provided or
otherwise made available without prior written authorization.

Restricted Rights Legend

Use, duplication, or disclosure by the United States Government is subject to restrictions as set forth in
subdivision (c)(1)(ii) of the rights in technical data and computer software clause at DFARS 252.227-7013.

Unpublished rights reserved under the copyright laws of the United States.
Intergraph Corporation

Huntsville AL 35894-0001

Trademarks

Intergraph and the Intergraph logo are registered trademarks of Intergraph Corporation. StudioZ is a
trademark of Intergraph Corporation.

Microsoft and Windows are registered trademarks of Microsoft Corporation. Windows NT is a
trademark of Microsoft Corporation.

Other brands and product names are trademarks of their respective owners.

Power Input Rating

The unit’s power input rating can be found in the StudioZ RenderRAX System Introduction.

Product ID Information

Product ID information (serial number and model number) can be found on the back of the base unit.

FCC Compliance

This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to
part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful
interference when the equipment is operated in a commercial environment. This equipment generates, uses,
and can radiate radio frequency energy. If the equipment is not installed and used in accordance with the
instruction manual, it may cause harmful interference to radio communications.

Operation of this equipment in a residential area is likely to cause harmful interference in which case the
user will be required to correct the interference at his own expense.

DOC Compliance

This digital apparatus does not exceed the Class A limits for radio noise emissions from digital apparatus
set out in the Radio Interference Regulations of the Canadian Department of Communications.

Warnings

Changes or modifications made to the system that are not approved by the party responsible for compliance
could void the user's authority to operate the equipment.

To reduce the risk of electrical shock, do not attempt to open the equipment unless instructed. Do not use a
tool for purposes other than instructed.

There are no user serviceable parts in the power supply. Refer all servicing of the power supply to qualified
service personnel.

There is a danger of explosion if the battery is incorrectly replaced. Replace the battery only with the same
or equivalent type as recommended by the manufacturer. Dispose of used batteries according to the
manufacturer's instructions.

Cautions

THIS PRODUCT CONFORMS TO THE APPLICABLE REQUIREMENTS OF 21 CFR SUBCHAPTER
J AT DATE OF MANUFACTURE.

Read all safety and operating instructions before using the equipment. Keep these instructions for future
reference. Follow all warnings on the equipment or in the operating instructions.

Contents

Preface.................................................................................................................................... vii

About This Document............................................................................................................. vii

Document Conventions........................................................................................................... vii

Finding Operating System Information.................................................................................. viii

Finding System Hardware Information.................................................................................. viii

Getting Documentation and Training........................................................................................ix

Getting Telephone Support .......................................................................................................ix

Using the Intergraph Bulletin Board Service .............................................................................x

Using the Intergraph FAXLink...................................................................................................x

Finding Intergraph on the Internet.............................................................................................xi

Learning About System Ergonomics.........................................................................................xi

1 Setting Up the System ...........................................................................................................1

Precautions.................................................................................................................................1

System Accessories....................................................................................................................1

Sliding Rack-Mount Devices .....................................................................................................1

System Base Unit.........................................................................................................2

Keyboard Tray.............................................................................................................2

Prepare for Windows NT Setup .................................................................................................2

Start the System..........................................................................................................................4

Going Through Windows NT Setup...........................................................................................5

Using the Welcome Dialog ........................................................................................................6

Reviewing the System Introduction..............................................................................7

Creating a Repair Disk.................................................................................................8

Creating Backup Diskettes...........................................................................................8

Finding Customer Support...........................................................................................9

v

2 Configuring the System .....................................................................................................11

Configuring the Video Display Driver.....................................................................................11

Using RealiZm As the Default Video Display Driver................................................11

Correcting Video Display Problems ..........................................................................11

Support for Heidi Graphics........................................................................................13

Configuring Networking...........................................................................................................13

Configuring External SCSI Peripherals....................................................................................13

Disabling Ultra SCSI Capability................................................................................14

Using the SCSISelect Utility......................................................................................15

Updating the Operating System................................................................................................15

3 Configuring the BIOS........................................................................................................17

Using AMIBIOS Setup ............................................................................................................17

Setup Menu ..............................................................................................................................18

Standard.....................................................................................................................18

vi

Advanced ..................................................................................................................20

Chipset ......................................................................................................................22

Peripheral.................................................................................................................. 25

Utility Menu............................................................................................................................ 27

Detect Master............................................................................................................ 27

Detect Slave ..............................................................................................................27

Security Menu ......................................................................................................................... 27

Password ................................................................................................................... 27

Anti-Virus ................................................................................................................. 28

Default Menu........................................................................................................................... 28

Original ..................................................................................................................... 28

Optimal...................................................................................................................... 29

Fail-safe..................................................................................................................... 29

Reprogramming the BIOS....................................................................................................... 30

Changing the System Boot Sequence........................................................................ 31

4 Troubleshooting................................................................................................................. 33

Checking the System............................................................................................................... 33

System Boot Errors.................................................................................................................. 33

Series of beeps and error message displays............................................................... 33

Does not boot from the expected boot device ...........................................................34

Incorrect number of processors displays ................................................................... 35

Total amount of memory does not display................................................................ 35

DMA bus timeout message displays..........................................................................35

Video Errors............................................................................................................................ 35

System powered on, but screen remains blank.......................................................... 35

Hardware Errors ...................................................................................................................... 36

Does not boot from drive A....................................................................................... 36

I/O card parity error message displays...................................................................... 36

“Invalid configuration information for SLOT XX” message displays.......................36

CD-ROM drive LED does not light .......................................................................... 36

CD-ROM drive is not recognized.............................................................................. 37

Unsuccessful connection to serial device.................................................................. 37

5 Installing System Software ............................................................................................... 39

Before You Begin.................................................................................................................... 39

Windows NT Workstation 4.0................................................................................................. 40

Adjust Hard Disk Drive and Virtual Memory Settings .............................................41

Install the RealiZm Video Display Driver............................................................................... 41

Ensure Correct PC Card Hard Disk Operation ........................................................................ 42

Disable Command Queuing..................................................................................................... 42

Install QFE Update Software................................................................................................... 43

Create an Emergency Repair Disk........................................................................................... 43

Updating the Operating System............................................................................................... 44

Preface

StudioZ RenderRAX System Setup provides the information required to set up computer
equipment and configure the system for use. Additional information includes using the
system, configuring the BIOS, troubleshooting, and installing system software.

About This Document

StudioZ RenderRAX System Setup is organized as follows:

u

Chapter 1, “Setting Up the System,” describes system precautions, sliding rack-mount
devices, and setting up the operating system and associated system software.

u

Chapter 2, “Configuring the System,” describes configuring the operating system and
associated system software.

u

Chapter 3, “Configuring the BIOS,” describes using the AMIBIOS Setup program and
reprogramming the BIOS.

vii

u

Chapter 4, “Troubleshooting,” describes causes and solutions to system problems.

u

Chapter 5, “Installing System Software,” describes installing Windows NT 4.0 and
associated system software.

Document Conventions

Bold Commands, words, or characters that you key in literally.

Italic Variable values that you supply, or cross-references.

Monospace Output displayed on the screen.

SMALL CAPS Key names on the keyboard, such as D, ALT or F3; names of files and

directories. You can type filenames and directory names in the dialog boxes
or the command line in lowercase unless directed otherwise.

CTRL+D Press a key while simultaneously pressing another key; for example, press

CTRL and D simultaneously.

ALT,SHIFT,F Press keys sequentially; for example, press ALT, then SHIFT, then F.

viii

Finding Operating System Information

For more detailed information on the Windows NT Workstation 4.0 operating system, refer to
the printed and online Windows NT documentation from Microsoft:

u

For basic information on using and installing Windows NT Workstation 4.0, refer to Start
Here, delivered in the Windows NT Workstation software package.

u

For detailed information on using Windows NT Workstation 4.0, refer to Windows NT
Workstation Help.

Refer to the Late-Breaking News shipped with your system for important hardware, software,
and documentation information not covered in this document.

Finding System Hardware Information

An online introduction to your new system is provided in the System Introduction, which
covers subjects such as system features, system controls and connections, and Intergraph
customer support. To view the System Introduction, select System Intro in the Welcome
dialog that displays the first time you start the system. System Introduction is a Windows
Help 4.0 document.

Detailed reference information for your new system is available in the Rack-Mount
Workstation/Server System Reference, which covers subjects such as the following:

u

u

u

u

The System Reference is delivered on the system disk, in the
The document is in Portable Document Format (PDF); to view it, use the Adobe Acrobat
Reader. A copy of the Adobe Acrobat Reader installer is included with the System Reference;
refer to the

CAUTION The

detailed instructions, warnings, and cautions that must be followed explicitly to avoid personal
injury and equipment damage.

Refer to the Late-Breaking News shipped with your system for important hardware, software,
and documentation information not covered in this document.

System components
System wiring diagrams and functional block diagrams
System board descriptions
Upgrading and servicing procedures

README.TXT file in C:\WIN32APP\SYSREF for more information.

System Reference

must be used when servicing the system hardware. It contains

C:\WIN32APP\SYSREF directory.

Getting Documentation and Training

You can purchase additional product documentation from Intergraph.

u

In the United States, contact your sales account representative, call the Intergraph Order
Desk at 1-800-543-1054, or send a fax to 1-800-548-3318 to place an order. If you call
or fax the Order Desk, have the document numbers ready for the items you wish to
purchase.

u

Outside the United States, contact the Intergraph subsidiary or distributor from which you
purchased your Intergraph product to place an order.

To find information on training for Intergraph products, or to enroll for an available class,
contact Intergraph Training Solutions at 1-800-240-3000.

Getting Telephone Support

If you experience problems with your Intergraph product, or have questions about the
information in this document, you can contact Intergraph for help.

ix

u

In the United States, call the Customer Response Center at 1-800-633-7248 between the
hours of 7:00 a.m. and 7:00 p.m. Central Time, Monday through Friday (except
holidays).

u

Outside the United States, contact the Intergraph subsidiary or distributor from which you
purchased your Intergraph product.

Have the following information readily available when you call:

u

Your service number and your Customer Personal Identification Number (CPIN). The
CPIN is assigned to you the first time you call the Customer Response Center.

u

The product’s name or model number.

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The product’s serial number.

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Your name and telephone number.

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A brief description of the question or problem.

x

Using the Intergraph Bulletin Board Service

Available 24 hours a day, 7 days a week, the Intergraph Bulletin Board Service (IBBS) is an
electronic forum for Intergraph customers to exchange information with Intergraph’s technical
and marketing staff, and with other Intergraph customers. You can use the IBBS to get
technical support information, documentation and training information, programs, and
software updates and fixes. The IBBS is also available for you to give suggestions, make
inquiries, and report problems.

To connect to the IBBS:

1. Set your system’s communications protocol for eight (8) data bits, no parity, one (1) stop
bit, and any baud rate up to 14,400.

2. Using a modem, dial the IBBS number, 1-205-730-8786. You can dial 1-205-730-6504 if
you are using a 2,400 baud connection.

Mirror sites are maintained for locations outside the United States. Information on these

sites is available on Intergraph Online, Intergraph’s World Wide Web server.

3. When connected, respond to the login request by keying in your user ID. If you have not
connected before, key in new to create a user ID.

4. Follow the menus to find what you need. If you are new to computer bulletin boards, the
IBBS provides clear choices and plenty of online help. A text file that explains IBBS
commands and organization is available for you to download.

If you have trouble connecting to or using the IBBS, log a support request through the
Customer Response Center (product entry IBBS), send a fax to 1-205-730-1110, or leave a
message for the System Operator (Sysop) at 1-205-730-1413.

Using the Intergraph FAXLink

You can use the Intergraph FAXLink to get technical support information by fax 24 hours a
day, 7 days a week. From a touch-tone phone or fax machine phone:

u

Call 1-800-240-4300 to get new user instructions, an index listing of available documents,
and an overview of the categories of available information.

u

Call 1-205-730-9000 to order the documents (up to 5 per call).

Follow the prompts provided to locate and deliver the information you need.

Finding Intergraph on the Internet

You can find Intergraph on the Internet in the following ways:

u

On the World Wide Web, visit Intergraph Online at http://www.intergraph.com. From
the home page, go to Drivers and Updates for the latest system software or application
software updates, or to Customer Services for information on available customer services
and support options.

u

Using a File Transfer Protocol (FTP) program or Gopher program, visit
ftp.intergraph.com or gopher.intergraph.com.

u

Get information from Intergraph’s email server at [e-mail]. Put help in the
body of the message (the subject line is ignored) to get information on such subjects as
Intergraph’s online services and where to get World Wide Web browsers.

u

Participate in the Intergraph Customer Forum (ICF), a bi-directional gateway to the
USENET newsgroup comp.sys.intergraph. Anything posted to that group or sent to
[e-mail] is emailed to all subscribers. Incoming email messages
are also posted to the newsgroup. You can subscribe to the ICF via Intergraph Online.

xi

Learning About System Ergonomics

Please read the Ergonomics Guide included with your Intergraph system. This document
provides valuable information on ways to minimize repetitive stress injuries for persons
working with a computer.

xii

1 Setting Up the System

Follow the instructions in this chapter to set up the operating system and associated system
software on your StudioZ RenderRAX workstation. To install the hardware to your system,
refer to the instructions in the Rack-Mount Workstation/Server Installation Guide.

Precautions

Observe the following precautions when using the system:

u

When restarting the system, use the operating system controls instead of turning the
power switch off and on. Use the power switch only when instructed, or as the last
alternative for restarting the system.

u

Never turn off power to the base unit when the disk access LED is on.

u

After turning off power to the base unit, wait at least 30 seconds before turning the power
on again to ensure that the disk drives have stopped and the system has power-cycled
properly.

1

u

Run virus scan software periodically to ensure that your system’s files and programs are
not corrupted.

System Accessories

If you purchased accessory equipment, such as an uninterruptible power supply (UPS) or
concentrator, user information is provided in documents delivered with the equipment.

Sliding Rack-Mount Devices

The RenderRAX and keyboard tray (if included) slide out of the rack for easy access, and are
designed to lock in place when they are fully extended. If you purchased a keyboard tray,
refer to the Rack-Mount Workstation/Server Installation Guide for more information.

2

System Base Unit

The base unit slide rails (attached to the rack) and rail guides (attached to the system) slide
across each other and lock into position when pulling the system out of the rack. Press in the
release tabs to allow the system to be removed from the rack. The following figure shows the
release tabs on the rails.

Slide Rail Rail GuideRelease Tab

Keyboard Tray

The keyboard tray uses a release tab on either side of the tray. Press in the release tabs to
allow the tray to retract.

Prepare for Windows NT Setup

The operating system and associated system software is pre-installed on the system’s hard
disk. Intergraph installed the following system software:

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Driver software for the on-board SCSI adapter

u

Driver software for the on-board networking adapter

u

Driver software for the installed graphics accelerator

u

Operating system network software (TCP/IP and NetBEUI)

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StudioZ software

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The default File Allocation Table (FAT) file system

Before you go through Setup, have the following documentation available:

u

Microsoft’s Start Here document

u

Documentation for expansion boards purchased from Intergraph

Obtain and record the following information:

u

Your name, and the name of your
company or organization:

u

The CD Key from the Windows NT
Workstation CD case, or the Product ID
Number from Start Here or the
registration card:

u

A username for setting up a user
account:

If the system is connected to a network, obtain and record the following information from your
network administrator:

3

u

Computer name for your system:

u

Workgroup name (if the system will be
part of a workgroup):

u

Domain name (if the system will be part
of a Windows NT domain):

If the system is connected to a network that uses the Transmission Control Protocol/Internet
Protocol (TCP/IP), obtain and record the following TCP/IP networking information from your
network administrator:

u

Internet Protocol (IP) address for your
system:

u

IP subnet mask for your system:

u

IP domain name for your network:

u

IP address for your network’s default
gateway:

u

IP addresses for your network’s
Domain Name System (DNS) servers,
if any:

4

Have several blank, formatted diskettes available to create backup diskettes containing system
software.

The Windows NT delivery media contain software and drivers for both Reduced Instruction
Set Computing (RISC)- and Intel-based systems. When installing Windows NT distribution
files, make sure to install them from the \
delivery media. For example, if you are installing a device driver from the Windows NT
CD-ROM, key in the following when asked for the path to the file, where drive is the drive
letter for the CD-ROM drive:

drive:\i386

Start the System

RenderRAX uses a two-position power switch on the front panel for starting and stopping and
the system. Each position (o = off, | = on) is symbolized along the edge of the power switch
as shown in the following figure.

I386 directory (the Intel software directory) on the

Power Switch
Power On LED

To start the system, insert the key in the power switch and turn it clockwise to the | position.
The Windows NT Setup screen displays as described in the following sections.

Disk
Activity
LED

Going Through Windows NT Setup

The first time you start the system, it boots to a Microsoft End User License Agreement
(EULA) screen for the operating system. Enter the Product Identification Number, found on
the Certificate of Authenticity included with your operating system documentation.

NOTE You must enter the Product Identification Number before you can continue Setup. You cannot

complete Setup if you do not enter the number.

After reviewing the terms of the EULA, follow the instructions displayed on-screen to
continue the Setup process. Take the default settings provided by Setup, except as noted in
the following text. You can set up a user account and join a workgroup or domain after you
configure the video display, the sound processor, and networking.

u

Allow Setup to configure the network only if you have an installed network adapter, and
the system is connected to the network.

u

When prompted to create an Emergency Repair Disk, do so.

u

If you do not set up a user account during Setup, press ENTER or select OK at the logon
dialog to log on to the operating system.

5

For more information on Setup, and on using the interface features of the operating system,
refer to the operating system documentation and Help.

6

Using the Welcome Dialog

An Intergraph Welcome icon displays on the Desktop after Setup is complete. To display the
Welcome dialog, double-click the Welcome icon, or select the Welcome option from the
operating system Start menu.

7

Reviewing the

Click the button on the System Introduction tab to display the System Introduction. This
document is an online introduction to your new system in Windows Help 4.0 format, covering
such subjects as system features, system controls and connections, and Intergraph customer
support. Review the information in the System Introduction to become more familiar with
your system.

System Introduction

NOTE You can also view the

C:\WIN32APP\SYSINTRO directory on your system. You may want to link the SYSINTRO.HLP file to

an icon, a shortcut, or a system menu to make it easier to display.

System Introduction

by opening the SYSINTRO.HLP file in the

8

Creating a Repair Disk

If you did not create an Emergency Repair Disk during Setup, click the Repair Disk button on
the Repair Disk tab to create the appropriate diskette. The files on these diskettes can restore
the original contents of a damaged Registry (that is, at the time the operating system was
installed), along with the standard operating system drivers. You should also update a Repair
Disk after you finish configuring the system.

Refer to the operating system documentation and Help for information on creating an
Emergency Repair Disk.

Creating Backup Diskettes

Backup diskettes for drivers and other system software products are not delivered with the
system. Click the Version Manager button on the Version Manager tab to create system
software backup diskettes with the InterSite Version Manager.

Version Manager lets you create backup diskettes containing drivers and other system
software products that were installed on the system before shipment. You may need these
backup diskettes later -- for example, if you have to re-install a device driver or the operating
system.

WARNING You must create system software backup diskettes after you set up the system

hardware and complete the operating system Setup program. If you do not do this, you
may not be able to re-install critical system software or the operating system if needed.

NOTE You may not have to create backup diskettes for system software. If Version Manager does

not list drivers or other system software products, they are available on the operating system
software CD-ROM or on backup diskettes delivered with expansion boards.

If the system requires Quick-Fix Engineering (QFE) update software, it is included in the
system software available for backup diskette creation. QFE update software contains fixes
for operating system problems or limitations, and is only shipped with the system if it is
needed. If QFE update software is shipped with the system, you should create a QFE backup
diskette for use if you have to re-install the operating system.

Refer to Version Manager Help for information on creating Intergraph system software and
other diskettes. Check the Intergraph site on the World Wide Web and vendor bulletin boards
for new and updated drivers.

9

Finding Customer Support

The Support tab contains information useful in contacting Customer Support. This
information is repeated in the Preface, earlier in this Guide.

10

2 Configuring the System

After setting up the system hardware and starting the system, you must configure the system
for use. Follow the instructions in this chapter to configure the system.

Configuring the Video Display Driver

When you start your system for the first time, it uses the installed RealiZm graphics
accelerator running at 1024 x 768 screen resolution to run the video display. For the system to
use its installed graphics accelerator at other display resolutions, you must configure the
RealiZm video display driver for use with the installed graphics accelerator. This driver is
installed on the system disk, and you created a backup diskette for it using Version Manager.

Open Display in the Windows NT Control Panel, and use the Display Properties dialog to
configure the RealiZm video display driver. Refer to the RealiZm documentation and Help
delivered with the system, and to the
drivers, for detailed configuration information. Refer to the operating system documentation
and Help for information on using the Display Properties dialog to configure the driver.

README.TXT files delivered with the video display

11

Using RealiZm As the Default Video Display Driver

After configuring the video display and restarting the system, you should configure the system
to use the RealiZm video display driver by default.

To use the RealiZm video display driver by default:

1. Open System in the Windows NT Control Panel. The System Properties dialog displays.

2. Under System Startup on the Startup/Shutdown tab, select the appropriate non-VGA
Windows NT Workstation option from the Startup list; then select OK.

Correcting Video Display Problems

If the system’s video display is black, not synchronized, or distorted after you restart the
system, you may have a video configuration problem. Do not press
to the Windows NT operating system. Instead, try to correct the problem by using the Last
Known Good option to return the system to the last know good configuration recorded by
Windows NT.

To use the Last Known Good option:

CTRL+ALT+DEL to log on

12

1. Power down and restart the system.

2. Press the space bar at the following prompt:

Press space bar NOW to invoke the Last Known Good Menu

If using the Last Known Good option fails to correct the video display problems, you can
obtain a functional video resolution by restarting the system in VGA mode.

To restart the system in VGA mode:

1. Power down and restart the system.

2. At the boot screen, select the following option:

Windows NT Workstation [VGA mode]

After logging on to Windows NT in VGA mode, check for the following common
configuration problems and solutions.

u

A multi-sync monitor is connected to the system, but a multi-sync monitor type is not
selected in Video Configuration, and the display driver cannot determine this by querying
the monitor. Select an appropriate multi-sync monitor type.

u

A selected resolution, depth, or refresh rate is not supported by the multi-sync monitor.
Try different settings in Video Configuration.

u

The Dual Screen option is selected in Video Configuration, but only one video board is
detected. Clear the Dual Screen option.

u

A multi-sync monitor is selected in Video Configuration, but a monitor with different
video timings (such as an Intergraph InterVue monitor) is connected to the system. Select
the appropriate monitor type as described previously.

u

The monitor selection in Video Configuration is inappropriate for the multi-sync monitor
attached to the system. Restart the system in VGA mode, then select a new monitor as
described previously.

u

A graphics resolution and color depth has been selected that exceeds installed display
memory. Restart the system in VGA mode, then open Display in the Control Panel to re­install and configure the video display driver.

Restart the system and select Windows NT Workstation to use the reconfigured video display
driver. If problems persist, contact the Intergraph Customer Response Center for help.

Support for Heidi Graphics

The RealiZm graphics accelerators on StudioZ systems support Heidi graphics for 3D Studio

MAX. Intergraph’s Heidi Device Driver, which depends on the Intergraph Display Driver for
RealiZm graphics accelerators, provides the support.

The Heidi Device Driver is installed during installation of the Intergraph Display Driver for
RealiZm graphics. After you install 3D Studio MAX on your system, copy the Heidi Device
Driver file
3

DSMAX\DRIVER directory.

NOTE Use the version of the Heidi driver that matches the version of the display driver.

Refer to the README.TXT file delivered with the Heidi Device Driver for detailed instructions
on the driver and any associated files.

GLZIHDD.HDI from the Windows NT Workstation SYSTEM32 directory to the

Configuring Networking

If the system has an installed network adapter, you must configure the operating system to use
it. Before you configure networking, make sure that the system has an installed network
adapter, and that the system is connected to the network.

To configure networking, open Network in the Control Panel. Follow the instructions in the
dialogs to set up the system to use a network. Be sure to set up the appropriate network
protocols, such as TCP/IP and NetBEUI, for the network to which your system is connected.

13

Refer to the documentation for the installed network adapter for detailed configuration
instructions. Refer to the operating system documentation and Help for information on setting
up the system to use a network.

Configuring External SCSI Peripherals

Desktop systems are equipped with an Ultra SCSI controller for all SCSI devices. If you use a

non-Ultra SCSI device, data transfer rates are limited to the device’s speed.

Deskside systems are equipped with a separate SCSI-2 controller for external SCSI devices.
You should use only SCSI-2 devices with the external SCSI port. If you use an Ultra SCSI
device, data transfer rates are limited to the controller’s SCSI-2 speed. If you use a SCSI-1
device, data transfer rates are limited to the device’s speed.

CAUTION Using a non-compliant SCSI-1 device with your system may cause your system to stop

working, or lead to other unpredictable results.

You can use up to five external single-ended SCSI devices with a desktop system, and up to
seven external single-ended SCSI devices with a deskside system. The total length of the
external SCSI cables depends on the number of devices connected to the SCSI adapter. The
total length must not exceed the following:

14

SCSI-1 SCSI-2 Ultra SCSI

1 to 4 devices 6 meters 3 meters 3 meters
5 to 8 devices 3 meters 3 meters 1.5 meters

NOTE You must count the controller as one device.

When calculating the total length of the SCSI cables connected to the SCSI adapter, use the
following estimates where appropriate:

SCSI cabling inside a desktop system 101.6 mm
SCSI cabling inside each external device 203.2 mm

NOTE The last external device on the SCSI cable chain must supply active termination. All other

external devices must have SCSI termination disabled or removed.

Disabling Ultra SCSI Capability

To ensure proper operation of the external SCSI devices with a desktop system, you should
disable Ultra SCSI capability under the following conditions:

u

If you exceed the total cable length for connecting SCSI devices to the system, as
specified in the documentation delivered with the system.

u

If you connect non-Ultra SCSI external devices to the system.

Use the SCSISelect utility to disable Ultra SCSI capability on the system.

NOTE When you run the SCSISelect utility, Ultra SCSI capability is disabled if you select Restore

Power-On Defaults. If you do not want to disable Ultra SCSI capability, be sure to enable it
after selecting Restore Power-On Defaults.

Using the SCSISelect Utility

The SCSISelect utility is a separate utility on the System Utilities (SYSUTIL) diskette
delivered with your system.

To run the SCSISelect utility:

1. Insert the SYSUTIL diskette into the system’s floppy disk drive.

2. Restart the system.

3. When the Startup Menu displays, select the SCSISelect option.

4. Follow the displayed instructions and online Help to use SCSISelect.

Updating the Operating System

Microsoft Service Packs contain the latest improvements and system fixes for Microsoft
operating systems. Service Packs are created by Microsoft for post-release support. You can
obtain Service Packs from Microsoft’s World Wide Web and FTP sites free of charge.

15

CAUTION If Intergraph provides a Service Pack through the IBBS or with a product or system, it has

been certified against Intergraph hardware as described in the announcement of its
availability. If you obtain a Service Pack from any other source, be aware that it may not be
certified against your Intergraph hardware.

16

3 Configuring the BIOS

The Basic Input Output System (BIOS) stores various system operating parameters, such as
the boot sequence and the type of video display, in non-volatile memory referred to as CMOS
RAM. When you power off the system, a lithium battery on the system board provides power
to CMOS RAM, which retains the system parameters. Each time the system is powered on,
the BIOS uses the stored system parameters to configure the system.

The BIOS can be configured by manually changing system parameters, or by installing a new
BIOS.

u

The AMIBIOS Setup program allows you to manually change the system operating
parameters. This chapter provides the details of using the AMIBIOS Setup program,
which is stored, along with the BIOS, in the flash EPROM on the I/O Expansion board.

u

When necessary, you can install a new BIOS to the flash EPROM using the Flash

Programming Utility (FPU). Refer to “Reprogramming the BIOS” for instructions.

17

Using AMIBIOS Setup

The AMIBIOS Setup menus and options discussed in this chapter are for BIOS 782xx.ROM,
where xx is the version. The BIOS version displays as the system starts, with a message
similar to the following:

AMIBIOS (C) 1996 American Megatrends Inc.,
(C) 1996 Intergraph Corporation (782XX)

To start AMIBIOS Setup:

1. Restart the system. The following message displays:

Press DEL to enter Setup

2. Press

These menus allow access to parameters for configuring the BIOS to suit your own needs or
perform maintenance as needed. The following sections describe in detail the parameters you
can access through each menu. While using AMIBIOS Setup, remember these tips:

u

DELETE. AMIBIOS Setup displays with the following menus: Setup, Utility,

Security, and Default.

To access Help, press ALT+H. The Keystroke/Mouse Convention list displays, which
explains how to select Setup menu items with the mouse pointer and with keys. Press any
key to close the list and return to AMIBIOS Setup.

18

u

To change a parameter’s value, move the pointer to a parameter and click the mouse
button. An Options menu displays allowing you to select one of the choices.

u

When you are at the main menu in AMIBIOS Setup, press ESC to exit. If the Save
Changes and Exit option is highlighted, press
while in the program will be saved. If you select the Continue option, then you will return
to AMIBIOS Setup.

u

You can set a password to prevent unauthorized users from accessing AMIBIOS Setup.
Refer to the section, “Security Menu,” later in this chapter for instructions.

Setup Menu

The Setup menu allows you to change most of the BIOS settings. This section describes the
parameters grouped in the AMIBIOS Setup menu.

Standard

Standard allows you to set the system date and time, and define floppy disk drive parameters.

ENTER to exit and any changes you made

Date/Time

Select the Date/Time icon to display the current system date and time values.

To change the system date and time:

1. Click on the incorrect value with the mouse pointer or press the
highlights.

2. Click on the + or - buttons to change the value, or enter the correct value from the
keyboard.

NOTE The time displays in 24-hour format.

3. Press ESC to save the new values and return to Standard Setup.

Floppy A, Floppy B

The Floppy A and Floppy B icons allow you to specify the type of floppy disk drive installed
in the system.

The floppy disk drive A parameter is preset to 1.44 MB 3.5-inch. Do not change the
parameter unless you replace floppy drive A with a different capacity disk drive.

TAB key until the value

The floppy disk drive B parameter is preset to Not Installed, unless an optional drive has been
installed before shipment. Do not change the parameter unless you install an optional floppy
disk drive.

To change the floppy drive parameters:

1. Select the Floppy A or Floppy B icon.

2. Press the up and down arrow keys or click in a box to select the correct parameter for the
floppy disk drive.

19

3. Press

ENTER to accept the change, or click on the close icon in the upper left corner of the

floppy disk drive configuration menu.

Master Disk, Slave Disk

The Master Disk and Slave Disk icons represent parameters for Integrated Device Electronic
(IDE) drives. If installing IDE hard drives, use the Detect Master and Detect Slave utilities to

automatically detect and configure the drives. Refer to “Utility Menu” for more information.

To change the IDE drive parameters:

1. Select Master Disk or Slave Disk.

2. Select USER from the list of drive types.

3. Select each of the following parameters and enter the appropriate values. For more
information, refer to the documentation included with the device.

CYL Cylinders
HD Heads
WP Write Precompensation
LZ Landing Zone
SEC Sectors

4. When complete, press

ESC or click the close box at the upper left corner of the window.

20

Advanced

Advanced allows you to change details of the system’s operation. Each parameter included in
the Advanced Setup menu is described below.

System Boot Up Sequence

This parameter specifies the device sequence for system boot up. The default is C:, A:, which
means the system attempts to boot from drive C first. If unsuccessful, it attempts to boot from
drive A. By default, C: is the system hard disk drive and A: is the floppy disk drive. Change
this parameter to A:, C: to boot the system from a diskette in the floppy disk drive. Refer also
to Operating System Boot Device parameter in “Chipset Setup.”

Above 1 MB Memory Test

When enabled, this parameter invokes the Power On Self Test (POST) memory routines on
the RAM above 1 MB. If disabled, the BIOS will check only the first 1 MB of RAM.

System Keyboard

This parameter enables or disables BIOS keyboard testing. Acceptable values are Absent and
Present. If Present (default) is selected, the BIOS tests for the keyboard when the system
boots and provides an error message if the keyboard is not present. If Absent is selected, the
BIOS does not test for the presence of a keyboard.

Typematic Rate

This parameter defines the rate at which a keystroke repeats when you press and hold down a
key. Accepted values are 15, 20, or 30 (default) characters per second.

System Boot Up Num Lock

This parameter, when set to On (default), disables the arrow keys on the numeric keypad. The
Num Lock option on the keyboard can be turned off and on while the system is operating.

Wait for ‘F1’ on Error

When set to Enabled (default), the system will display the Press <F1> to RESUME
message if an error occurs during boot up diagnostic tests. If this setting is Disabled, any non­fatal errors will not generate the statement, but the AMIBIOS will display the appropriate
error message.

Hit ‘DEL’ Message Display

When set to Enable (default), the system provides a message during boot up that the
AMIBIOS Setup program can be accessed by hitting the

DELETE key. Disabling this

parameter prevents the message from displaying.

Floppy Drive Seek at Boot

When set to Enabled, AMIBIOS performs a Seek command on floppy disk drive A before
booting the system. The default is Disabled.

Password Checking

This parameter prevents unauthorized system boot up or use of AMIBIOS Setup. Setup (the
default) enables the system to prompt for a password before allowing you to enter AMIBIOS
Setup. If you select Always, the password prompt appears each time the system is powered
on. The Change Password value enables you to press

ENTER at the password prompt to

disable this parameter.

ISA Video Shadow C000, 32K

21

ROM shadowing is a procedure in which BIOS code is copied from ROM to RAM when the
system boots. When set to Enabled (the default) the BIOS then executes from RAM,
providing faster access time and improving system performance.

ISA Adaptor Shadow XXXX, 16K

For ISA boards that contain a BIOS on ROM, Enabled allows you to tell the ISA board BIOS
to be copied from the ISA board ROM to system board RAM. An ISA board BIOS executes
faster from system board RAM than from the ISA board ROM. All of the ISA Adapter ROM
parameters are set to Disabled by default.

NMI on System Error

This parameter halts the system when a catastrophic error is detected. This prevents the error
from corrupting your data. The default is Enabled.

22

NOTE The following Advanced Setup parameters are useful only if an IDE disk drive is connected to

the system.

IDE Block Mode

This parameter enables transfer of data in blocks (multi-sector) for both read and write
operations. This option is set to Disabled by default.

NOTE To use the following Advanced Setup parameters, the hard disk drive must support LBA

mode, and it must be formatted with LBA mode enabled.

IDE Master LBA Mode

This parameter enables Logical Block Addressing (LBA) mode for master hard disks
connected to the IDE controller. LBA mode translates the physical parameters of the hard
disk to logical parameters, permitting the use of disk space beyond 528 MB.

IDE Slave LBA Mode

This parameter enables LBA mode for slave hard disks connected to the IDE controller. LBA
mode translates the physical parameters of the hard disk to logical parameters, permitting the
use of disk space beyond 528 MB.

Chipset

Chipset contains the parameters that affect the functionality of some hardware components.

Sound Controller

This parameter enables or disables the sound processor circuitry on the system board. The
default is Enabled.

PCI VGA Palette Snooping

This parameter allows palette data from an installed PCI graphics board to be shared with an
installed ISA graphics board. Since the graphics delivered with the system are PCI-based, this
option is set to Disabled by default.

PCI Video Frame Buffer

The PCI Video Frame Buffer parameter allows you to implement the read prefetch support in
the linear buffer of the system graphics hardware. System performance increases when set to
Enabled (the default).

NOTE If you install a graphics card that does not support read prefetch, you must set this parameter

to Disabled for proper display.

PCI Frame Buffer USWC Mode

When enabled, this parameter removes from the buffer polygon data that otherwise would be
obscured by other polygons. This reduction in the amount of data written to the display
improves video performance by reducing the time required to update the display.

Internal SCSI Controller

When set to Enabled (default), this parameter activates the on-board, PCI-based SCSI
controller. The SCSI controller can be disabled by changing the value to Disabled.

External SCSI Controller

When set to Enabled (default), this parameter activates the PCI-based SCSI controller
mounted on the riser card. The SCSI controller can be disabled by changing the value to
Disabled.

Operating System Boot Device

23

This parameter specifies which controller the BIOS will attempt to boot from first. The device
that you specify to be the boot device is assigned to drive C. By default, drive C is the system

hard disk drive. Refer also to the System Boot Up Sequence parameter in “Advanced Setup.”

Boot to PnP Operating System

When this parameter is set to No (the default), the BIOS initializes all devices during boot up.
When set to Yes, the BIOS only performs the amount of initialization required to load the
operating system. Any other device initialization must then be performed by the operating
system.

PCI IDE Card Present in

Some PCI option boards do not comply with the PCI specification. Use this parameter to
indicate the slot number of a non-compliant PCI IDE option board. Some PCI IDE boards are
fully compliant, in which case this option is not needed. The settings are Absent, Slot 1, or
Slot 2. PCI IDE boards are never supported in slots 3 through 6. The default setting is
Absent.

PCI IDE IRQ14 Connected to

When the PCI IDE Card Present In option is used to select a slot number, this parameter is
active. The options are Edge and Level. When activated, the default is Level.

24

PCI IDE IRQ15 Connected to

When the PCI IDE Card Present In option is used to select a slot number, this parameter is
active. The options are Edge and Level. When activated, the default is Level.

Installed Memory Speed

StudioZ RenderRAX uses 60 ns memory SIMMs, so this parameter is set to 60 ns by default.
The other choice is 70 ns, which should not be used. The system will not boot if you set this
parameter to 70 ns.

Use ESCD for PCI IRQ Assignment

If this parameter is set to Yes, when the system boots, it reads ESCD data to determine how to
assign IRQs to system devices and option cards. You can use PnP operating systems to
manipulate this ESCD data to assign specific IRQs to specific system devices and option cards
on subsequent system boots. When the parameter is set to No (default), you can use the BIOS
to assign IRQs to PCI devices regardless of ESCD instructions.

PCI Slot x IRQ Priority

Use these parameters to assign specific IRQs to specific PCI cards when ESCD data is not
being used.

DMA Channel x Usage

These parameters specify whether a given DMA channel is to be reserved for an ISA card, or
is free to be assigned to another device by the PnP BIOS. The options are PnP (default) and
ISA.

IRQ x Usage

These parameters specify whether a given IRQ is to be reserved for an ISA card, or is free to
be assigned to another device by the PnP BIOS. The options are PCI/PnP (default) and ISA.

Peripheral

25

ISA Reserved Memory Size

Use this parameter in conjunction with the ISA Reserved Memory Address parameter to
allocate a fixed amount of memory for ISA cards that require a specific amount of memory
and a set memory location. The memory size you select limits the memory addresses available
to assign to ISA cards.

ISA Reserved Memory Address

Use this parameter in conjunction with the ISA Reserved Memory Size parameter to allocate a
fixed amount of memory for ISA cards that require a specific amount of memory and a set
memory location. The memory addresses available depend on the memory size you select.

Peripheral contains parameters that affect option boards, serial ports, and parallel port
functionality.

Programming Mode

This parameter detects all installed option boards and configures the on-board components
accordingly. When set to Auto (the default), the system BIOS automatically detects the
installed option boards during boot up. When set to Manual, the next four parameters, plus
Parallel Port IRQ, activate.

OnBoard FDC

When set to Enabled (the default), this parameter enables the system floppy disk drive I/O
controller on the system board. If you install floppy controller cards, then this parameter must
be set to Disabled.

Serial Port1

This parameter enables the use of serial port 1 on the system board by selecting a memory
address for the port. The values are Auto (default), Disabled, 3F8h, 2F8h, 3E8h, and 2E8h.
When set to Auto, the I/O controller selects an available address. The 3xxh and 2xxh values
correlate to a serial port, address range and interrupt as defined by the following table.

Value

3F8h COM1 3F8-3FF IRQ4
2F8h COM2 2F8-2FF IRQ3
3E8h COM3 3E8-3EF IRQ4
2E8h COM4 2E8-2EF IRQ3

Serial Port Addresses Range Interrupts

26

Serial Port2

This parameter enables the use of serial port 2 on the system board by selecting a memory
address for the port. The values are Auto (default), Disabled, 3F8h, 2F8h, 3E8h, and 2E8h.
When set to Auto, the I/O controller selects an available address. The 3xxh and 2xxh values
correlate to a serial port, address range, and interrupt as defined by the following table.

Value

Serial Port Addresses Range Interrupts

3F8h COM1 3F8-3FF IRQ4
2F8h COM2 2F8-2FF IRQ3
3E8h COM3 3E8-3EF IRQ4
2E8h COM4 2E8-2EF IRQ3

Parallel Port

This parameter enables the use of the parallel port by selecting a memory address. The values
are Disabled, 278h, 378h (default), and 3B8h. The 278h and 3xxh addresses correlate to an
LPT port number as defined by the following table.

Value

Parallel Port Address Range Interrupt

378h LPT1 378-37A IRQ7 or IRQ5
278h LPT2 278-27A IRQ7 or IRQ5
3B8h LPT3 3BC-3BE IRQ7 or IRQ5

Parallel Port Mode

This parameter allows you to change the parallel port mode setting. The values are Normal,
Bi-Dir, EPP (the default), and ECP. When set to ECP, the ECP DMA Channel parameter
activates.

Parallel Port IRQ

This parameter allows you to select a base IRQ for the parallel port. The default is IRQ7, or
IRQ5 may be selected. Either IRQ can be assigned to any of the LPT port numbers as shown
in the parallel port table above.

ECP DMA Channel

This parameter activates when the Parallel Port Mode is set to ECP. You can select a DMA
channel for the parallel port when operating in ECP mode. Values for this parameter are
None, and CH 1 through CH 7. When the Parallel Port Mode is set to ECP, the default DMA
channel is 5.

Utility Menu

The Utility Menu allows the system to detect installed IDE drives. If an IDE controller is
installed, use DetectMaster and Detect Slave to detect the IDE drives. For information on
setting an IDE device to master or slave, refer to the documentation accompanying the drive.

Detect Master

Detect Master searches for the master IDE device. Any IDE drive found is then made
available for you to configure.

Detect Slave

Detect Slave searches for the slave IDE device. Any IDE drive found is then made available
for you to configure.

Security Menu

27

The Security Menu allows you to change the system password and enable or disable virus
protection.

Password

Use Password to prevent unauthorized users from accessing the AMIBIOS Setup program. If
you do not enter a password, the system does not prompt users for a password when they start
AMIBIOS Setup. This password does not affect the system logon password.

NOTE The Advanced Setup menu contains the Password Checking parameter that enables the

system to use the password that you enter.

To enter a password:

1. Select the Password icon. The Password menu displays.

2. Key in the characters (maximum of six) for the password.

3. Key in the password to confirm it.

28

To disable a password:

1. Select the Password icon.

2. Key in the current password.

3. Press

ENTER twice. A message displays notifying you that the password is disabled.

Anti-Virus

The Anti-Virus option checks for the presence of a virus on an IDE drive configured as the
boot device. If a virus is detected, the BIOS prevents data from being saved to the boot sector
and system files on the IDE drive.

NOTE SCSI hard disk drives are not checked by the Anti-Virus BIOS option.

When set to Enabled, diskettes cannot be formatted unless a quick format is executed, which
does not write to Track 0 on the diskette. A format that writes to Track 0 will not be
performed. The default is Disabled to allow formatting of diskettes in all circumstances.

Default Menu

The BIOS contains three configurations stored in CMOS RAM: Original BIOS defaults,
Optimal BIOS defaults, and Fail-safe BIOS defaults. The Original BIOS defaults are the last
current BIOS values used in the system. The Optimal BIOS defaults are used in the delivered
system. The Fail-safe BIOS defaults are recommended when there has been a system failure.

NOTE Loading any of the BIOS defaults overwrites all customized parameter settings. If you have

customized any parameters, record them before loading the defaults.

Original

Selecting the Original icon loads the last current BIOS values. These values are the most
stable values that can be chosen for system performance. Use this option as a diagnostic aid if
the system is unstable.

To load the Original BIOS defaults:

1. Select the Original icon from the AMIBIOS Setup Main Menu to load the last used BIOS
settings. The following message displays:

Restore Old Values?

2. Select Yes to accept the values, or No to reject them.

3. Exit AMIBIOS Setup. The system will automatically restart with the values in effect.

Optimal

Selecting the Optimal icon loads the best-case values that optimize system performance. The
system is delivered using the Optimal BIOS default values. If the CMOS RAM corrupts, the
Optimal defaults are loaded during reboot.

NOTE When using the Flash Programming Utility to reprogram the flash EPROM with a new BIOS,

this option must be selected to ensure the new BIOS values are used.

To load the Optimal BIOS values:

1. Select the Optimal icon from the AMIBIOS Setup Main Menu to load the best case BIOS
values. The following message displays:

Load Optimal Values?

29

Fail-safe

2. Select Yes to accept the values, or No to reject them.

3. Exit AMIBIOS Setup. The system will automatically restart with the values in effect.

Selecting the Fail-safe icon loads settings that will configure a workable computer when
something is wrong. If you cannot boot the computer successfully, select the Fail-safe BIOS
options and try to diagnose the problem after the computer boots. These settings do not
provide optimal performance.

To load the Fail-safe BIOS values:

1. Select the Fail-safe icon from the AMIBIOS Setup Main Menu to load the basic BIOS
settings. The following message displays:

Load Fail-Safe Values?

2. Select Yes to accept the values, or No to reject them.

3. Exit AMIBIOS Setup. The system will automatically restart with the values in effect.

30

Reprogramming the BIOS

Use the Flash Programming Utility (FPU) to reprogram the system board’s flash EPROM with
a new BIOS. When run, the FPU first looks on the diskette in the floppy disk drive for a valid
BIOS.

The FPU is an MS-DOS utility that will not run in the Windows NT environment. The system
must be set to boot from the floppy disk drive (normally drive A) to use these utilities. If
necessary, refer to “Changing the System Boot Sequence” later in this chapter.

Reprogramming the BIOS erases all the parameter settings in the BIOS. If you customized
any of the BIOS parameters, record them before installing the BIOS.

Your system may have installed ISA option boards or PC Card devices that require specific
system resources such as interrupts (IRQs) or input/output (I/O) port addresses.
Reprogramming the BIOS erases the resource assignments for the ISA boards and PC Card
devices. After reprogramming the BIOS, you must run the BIOS Setup again and reallocate
the system resources in the Chipset Setup menu.

NOTE Reprogramming the flash EPROM erases all the parameter settings in the BIOS. If you

customized any BIOS settings, record them before reprogramming the flash EPROM.

To reprogram the flash EPROM:

1. Connect to the Intergraph Bulletin Board Service (IBBS) via modem. Refer to the
Preface for instructions.

2. From the TOP menu, go to Intergraph Product Centers, Systems and Networking, File
Libraries, and Delivered Drivers; then select the appropriate operating system and
hardware platform.

3. Choose Find File to search for the

4. Extract the files bundled in

BIN

.\

FLASHPROG product; then download it to your system.

FLASHPROG using an unzip utility. FLASHPROG contains:

.\DISK1

BOOTFLOP.EXE
INSTALL
MANIFEST
README

.BAT

.TXT

.TXT

5. Insert a blank floppy diskette into the floppy disk drive.

6. At the MS-DOS command prompt, change to the directory containing the extracted files,
if they are not located in the current directory.

7. Type in the following to create an MS-DOS boot diskette that contains the flash utility
and the BIOS files:

md c:\temp
install.bat

8. Shut down and power off the system; then restart the system.

9. At the MS-DOS command prompt, type in the following:

flash

The following messages display:

Intergraph flash programming utility

Reading 782XX.ROM.
Programming flash EPROM

Flash EPROM updated.
Reboot the system by turning the power off.
Do not use ctrl-alt-del for rebooting.

10. Remove the diskette from the floppy disk drive; then power off and restart the system.

31

11. Press

DEL when the following message displays.

Hit DEL if you want to run Setup

12. In the Default menu, click on the Optimal icon. Select Yes to load the values.

13. If you customized the BIOS for your system, change the necessary parameters to their
previous values.

14. Exit AMIBIOS Setup and restart the system.

15. If you have ISA boards or PC Card devices installed in your system, use the system BIOS
to reserve the necessary system resources.

Changing the System Boot Sequence

To change the system boot sequence:

1. Restart the system.

2. Press

Press DEL if you want to run Setup
The AMIBIOS Setup Main Menu displays.

3. In the Setup menu, click the Advanced icon. A list of parameters displays.

4. Click the System Boot Up Sequence parameter. The Options menu displays, with a

DELETE when the following message displays:

choice of boot sequences. The default is C:, A:, which designates the system hard disk
drive (C:) as the initial boot device, followed by the floppy disk drive (A:).

32

5. Click the A:, C: option to reverse the boot sequence; then press ENTER.

6. Select Exit and Save to exit AMIBIOS Setup.

7. Restart the system.

Until the boot sequence is changed back to C:, A:, the system will check for a bootable

diskette in the floppy disk drive before attempting to boot from the system’s boot disk drive.

4 Troubleshooting

Checking the System

If your system exhibits errors, or hardware is not functioning properly, check the following
items:

u

All hardware is properly and securely installed, and powered on.

u

The cables are properly attached from the base unit to the various options and to the
peripherals installed in the rack or in remote locations.

u

The cables that run along the sides or top of the rack are installed in clips or ties to secure
them in place.

u

The power cord from the AC distribution box or UPS is attached to the correct wall
outlet.

u

The equipment attached to the AC distribution box or UPS does not exceed the stated
power limitations.

33

System Boot Errors

Series of beeps and error message displays

Number of Beeps - Message Explanation and Solution

1 - Refresh Failure Bad memory refresh circuitry on the system

2 - Parity Error Parity error in the first 64 KB block of

3 - Base 64 KB Memory Error Memory failure in the first 64 KB. Ensure

board. SIMMs need to be reseated. If error
continues, replace SIMMs.

memory. SIMMs need to be reseated. If
error continues, replace SIMMs.

the installed memory is in a valid
configuration. If so, SIMMs need to be
reseated. If error continues, replace SIMMs.
Check the System Control Panel for faulty
SIMMs. If there is no indication of faulty
SIMMs, call the Customer Response Center.

34

Number of Beeps - Message Explanation and Solution

4 - Timer Not Operational Memory failure in the first 64 KB, or Timer 1

on the system board is not functioning.
Check the System Control Panel to determine
faulty SIMMs. Replace the faulty SIMMs. If
the error continues, call the Customer
Response Center.

5 - Processor Error The CPU on the system board generated an

error. Check the System Control Panel to
determine the faulty CPU. Replace the CPU.
If the error continues, call the Customer
Response Center.

6 - 8042 - Gate A20 Failure The BIOS cannot switch to protected mode.

Call the Customer Response Center.

7 - Processor Exception Interrupt The CPU generated an exception interrupt.

Call the Customer Response Center.

8 - Display Memory Read/Write Error The graphics controller or WRAM is faulty.

If a WRAM module is installed, replace the
module. If there is no WRAM module, or if
the error continues, call the Customer
Response Center.

9 - ROM Checksum Error The ROM checksum value does not match

the value encoded in the BIOS. Call the
Customer Response Center.

10 - CMOS Shutdown Register Read/Write
Error

11 - Cache Error/External Cache Bad The external cache is faulty. Call the

The shutdown register for CMOS RAM
failed. Call the Customer Response Center.

Customer Response Center.

Does not boot from the expected boot device

Reason Solution

Boot sequence is incorrectly set. Change the System Boot Up Sequence

parameter in AMIBIOS Setup. Refer to
Chapter 3.

Incorrect number of processors displays

Reason Solution

Faulty VRM, or VRM not fully seated into its
socket.

Faulty CPU is installed. Use the System Control and Status Panel to

Total amount of memory does not display

Reason Solution

Faulty SIMMs or SIMMs not fully seated
into sockets.

SIMMs not properly installed according to
defined interleave restrictions.

More than one memory density of SIMM is
installed.

35

Use the System Control and Status Panel to
determine the problem sockets.

determine the problem CPU.

Use the System Control and Status Panel to
determine the problem sockets. Reseat or
replace SIMMs.

Ensure the proper number of SIMMs are
installed to achieve valid interleaving. Add
or remove SIMMs as necessary.

Replace SIMMs so that all SIMMs are of the
same memory density.

DMA bus timeout message displays

Reason Solution

Failure in DMA bus logic has occurred. Call the Customer Response Center.

Video Errors

System powered on, but screen remains blank

Reason Solution

Graphics card disconnected from riser card
socket.

Selected resolution is not supported by the
monitor.

Improper graphics driver installed. Remove the driver and install a valid driver.

Open base unit and re-seat graphics card.
Refer to the System Reference.

Select a supported resolution. Refer to the
RealiZm documentation and
for resolution details.

Refer to Chapter 2.

README.TXT file

36

Hardware Errors

Does not boot from drive A

Reason Solution

Corrupt boot diskette, or boot diskette does
not have correct boot utilities.

Boot sequence is incorrectly set. Change the System Boot Up Sequence

The BIOS is corrupted. Install a new BIOS to the system. Refer to

I/O card parity error message displays

Reason Solution

Faulty option board is installed in an ISA
slot.

Replace the boot diskette.

parameter in AMIBIOS Setup. Refer to
Chapter 3.

Chapter 3.

Remove the ISA board, then restart the
system.

“Invalid configuration information for SLOT XX” message displays

Reason Solution

System is not properly configured to
recognize the new ISA option board.

Use the System BIOS to reserve system
resources for the board. Refer to Chapter 3.

CD-ROM drive LED does not light

Reason Solution

CD-ROM drive power cable is not attached. Open the base unit and ensure power cable is

properly attached.

CD-ROM drive is not recognized

Reason Solution

CD-ROM drive power cable or SCSI cable is
not attached.

SCSI termination is not disabled. Remove CD-ROM drive and disable SCSI

A SCSI address conflict exists between the
CD-ROM drive and another SCSI device.

Unsuccessful connection to serial device

Reason Solution

Communication parameters between system
and serial device do not match.

37

Ensure the cables are properly attached.

termination on the CD-ROM drive.
Reset SCSI ID on CD-ROM drive or the

other device.

Change the parameters so the system and
serial device match each other.

38

5 Installing System Software

Review the information in this chapter before attempting to re-install the operating system on
your Intergraph system.

Before You Begin

Have the following items available:

u

The information you recorded under “Prepare for Windows NT Setup” in Chapter 1,
“Setting Up the System.”

u

Operating system software CD-ROM, associated diskettes, and documentation. Make
sure you have the Setup diskettes delivered with the operating system.

u

Backup diskettes you created according to instructions in Chapter 1, “Setting Up the
System.”

39

u

Backup diskettes and documentation delivered with any expansion boards purchased from
Intergraph.

u

The Late-Breaking News document delivered with your system.

System software required during re-installation may be on backup diskettes you created, or on
the operating system software CD-ROM. If you did not create backup diskettes containing
specific drivers or other system software products, they are probably available on the
operating system software CD-ROM or on backup diskettes delivered with expansion boards.
Check the Intergraph Bulletin Board Service (IBBS) and vendor bulletin boards frequently for
new and updated drivers.

Review the Late-Breaking News document delivered with your system for any additional tasks
you may have to perform during re-installation.

40

Windows NT Workstation 4.0

Depending on your system’s configuration, you will need some or all of the following system
software during the installation process:

u

Windows NT Workstation CD-ROM

u

Driver software for the on-board SCSI adapter

u

Driver software for the on-board networking adapter

u

Driver software for the installed video display adapter

u

Quick-Fix Engineering (QFE) update software

u

StudioZ software

Follow the instructions in Microsoft’s Start Here to install Windows NT Workstation 4.0. As
you install the operating system:

u

You must bypass automatic SCSI detection and manually install the Adaptec SCSI driver.

u

You can safely select the default responses for any other options during the Setup process.

u

Allow Setup to configure the network only if you have an installed network adapter, and
the system is connected to the network.

u

When prompted to create an Emergency Repair Disk, do so.

After installing the operating system:

u

Install drivers or other system software from any backup diskettes. System software
delivered on backup diskette is usually more current than system software on the
operating system CD-ROM.

u

Complete the installation tasks described later in this chapter.

u

Configure the system as described in Chapter 2, “Configuring the System.”

u

Perform any additional installation and configuration tasks described in the Late-Breaking
News document delivered with your system.

u

Install the StudioZ software. Refer to the StudioZ documentation delivered with the
system for detailed installation and configuration information.

u

You can install additional accessories for the sound processor, available from the
Intergraph Bulletin Board Service (IBBS) or from vendor bulletin boards pointed to by
the IBBS.

Adjust Hard Disk Drive and Virtual Memory Settings

If you have more than one hard disk drive, you may need to reassign system drive letters and
the location of your virtual memory page file.

To reassign system drive letters:

1. From the Start menu, select Programs, Administrative Tools, Disk Administrator.

2. Select a hard disk drive, and then select Assign Drive Letter from the Tools menu.

NOTE If you select the current drive or an otherwise locked drive, you must restart the system to

complete the drive letter reassignment.

3. Select a new drive letter to assign to the hard disk drive from the list. Select OK, and then
select Yes to continue.

4. If necessary, select OK, and then select Yes.

5. Repeat steps 2 through 4 for each hard disk drive letter assignment that you want to
change.

6. When finished, exit from the Disk Administrator. If necessary, restart the system to
complete the drive letter reassignments.

41

In the Windows NT Control Panel, open the Performance tab in the System utility to make
changes to your virtual memory page file. Some issues to consider are:

u

The size of the page file. If your system is equipped with a large amount of RAM, Setup
might create a page file that is unnecessarily large.

u

If you reassigned your system drive letter assignments, you may find it necessary to adjust
your page file settings.

Refer to Help for more information.

Install the RealiZm Video Display Driver

Install the RealiZm video display driver from the diskette you created using Version Manager.
Refer to the RealiZm documentation delivered with the system for information on installing
and configuring the RealiZm video display driver.

Ensure Correct PC Card Hard Disk Operation

If you will be using a PC Card hard disk device (ATA or AT type) with a system running
Windows NT Workstation, you should ensure the device drivers that control PC Card hard

42

disk operation are set to start correctly. On a system running Windows NT Workstation 4.0,
the Atdisk device and the Pcmcia device should be set to start as System devices.

Do this before inserting a PC Card hard disk device in the PC Card drive. If you do not,
anomalous behavior may result -- for example, the PC Card hard disk drive may not be
detected by Windows NT Workstation, or may be detected as the system drive (drive C).

To change startup type for device drivers that control PC Card hard disks:

1. Open Devices in the Windows NT Control Panel. The Devices dialog displays.

2. Highlight the device in the Device list; then select Startup. The Device dialog displays.

3. Under Startup Type, select the appropriate startup type; then select OK.

4. In the Devices dialog, select Close.

Disable Command Queuing

To improve standalone system performance and to improve performance with some high­performance SCSI peripherals, you should disable command queuing in the Windows NT
Registry.

WARNING Do not change values in the Registry other than as directed. If you introduce incorrect

values into the Registry, you may cause serious operating system problems, and you
may have to reinstall the operating system. If you change values in the Registry that
make your system unusable, you may be able to restart the system and use the Last
Known Good Configuration option to undo the damage. Refer to the operating system
documentation for more information on the Last Known Good Configuration option.

To disable command queuing:

1. Start the Registry Editor (regedt32.exe) to open the Registry.

2. Open the following subkey in the Registry:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\aic78xx

3. From the Edit menu, select Add Key.

4. Type Device into the Key Name box, and then select OK. Do not set a Class value.

5. Open the following subkey in the Registry:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\aic78xx\

Device

6. From the Edit menu, select Add Value.

7. Type DisableTaggedQueuing into the Value Name box.

8. Select REG_DWORD for the Data Type, and then select OK.

9. Type 1 into the Data box.

10. Set the Radix value to Hex, and then select OK.

11. Exit from the Registry Editor and restart the system.

Install QFE Update Software

If your system was shipped with Quick-Fix Engineering (QFE) update software, you created a
QFE diskette using Version Manager. Insert the QFE diskette into the floppy drive. Refer to
the

README.TXT file on the QFE diskette for instructions to update the system.

Create an Emergency Repair Disk

The files on the Emergency Repair Disk can restore a damaged registry to its original contents
(that is, at the time Windows NT was installed), along with the standard Windows NT drivers.

43

CAUTION Once you have created all of your user accounts and have finished configuring the system,

Intergraph recommends that you create an Emergency Repair Disk using the RDISK.EXE
utility. Use this utility to update the Emergency Repair Disk any time you change your

system’s configuration. You should also make and keep a backup copy of the Emergency
Repair Disk.

Refer to Windows NT Help for information on creating an Emergency Repair Disk, and to

Microsoft’s Start Here for information on using it.

44

Updating the Operating System

Microsoft Service Packs contain the latest improvements and system fixes for Microsoft
operating systems. Service Packs are created by Microsoft for post-release support. You can

obtain Service Packs from Microsoft’s World Wide Web and FTP sites free of charge.

CAUTION If Intergraph provides a Service Pack through the IBBS or with a product or system, it has

been certified against Intergraph hardware as described in the announcement of its
availability. If you obtain a Service Pack from any other source, be aware that it may not be
certified against your Intergraph hardware.

Index

A

AMIBIOS

AMIBIOS Setup, 17

B

Basic Input Output System (BIOS)

BIOS

BIOS parameter

Security Menu, 27

Anti-Virus, 28
Password, 27

Setup

Advanced, 20
Chipset, 22
Peripheral, 25
Standard, 18
using, 18

Utility Menu, 27

Detect Master, 27
Detect Slave, 27

Default Menu

Fail-safe, 29
Optimal, 29
Original, 28

Help Screen, 17

CMOS RAM, 17
flash EPROM, 17

782XX.ROM, 17
password

changing, 27

reprogramming, 30

Deskside

External SCSI Controller,

23

Internal SCSI Controller,

23

Desktop

45

On-Board SCSI

Controller, 23

Supervisor only

External SCSI Controller,

23

On-Board SCSI

Controller, 23

boot up

initial screen, 17
sequence, 20

C

changing

BIOS parameter

Above 1 MB Memory

Test, 20

Boot to PnP Operating

System, 23
Date/Time, 18
DMA Channel x Usage,

24
ECP DMA Channel, 26
Floppy Disk Drive, 18
Floppy Drive Seek At

Boot, 21

Hit ‘DEL’ Message

Display, 21
IDE Block Mode, 22
IDE Master LBA Mode,

22
IDE Slave LBA Mode, 22
Installed Memory Speed,

24
IRQ x Usage, 24
ISA Adapter ROM

XXXX, 16K, 21
ISA Reserved Memory

Address, 25

46

ISA Reserved Memory

Size, 25

ISA Video ROM C000,

32K, 21
NMI on System Error, 21
OnBoard FDC, 25
Operating System Boot

Device, 23
Parallel Port IRQ, 26
Password Checking, 21
PCI Frame Buffer USWC

Mode, 23
PCI IDE Card Present in,

23
PCI IDE IRQ14

Connected to, 24
PCI IDE IRQ15

Connected to, 24
PCI Slot x IRQ Priority,

24
PCI VGA Palette

Snooping, 22
PCI Video Frame Buffer,

22
Programming Mode, 25
Sound Controller, 22
System Boot Up Num

Lock, 20
System Boot Up

Sequence, 20
System Keyboard, 20
Typematic Rate, 20
Use ESCD for PCI IRQ

Assignment, 24

Wait for ‘F1’ on Error, 20

BIOS password, 27
default video display driver, 11
system boot sequence, 31

command queuing, disabling

(Windows NT), 42

Complementary Metal-Oxide

Semiconductor Random Access
Memory (CMOS RAM)

BIOS, 17

configuring

external SCSI peripherals, 13
networking, 13
SCSI cable length, 14
SCSI-2 devices, 13
Ultra SCSI devices, 13

configuring a system

Windows NT Workstation, 11

D

devices

sliding, 1

disabling command queuing

(Windows NT), 42
document conventions, vii
documentation, ix

E

Emergency Repair Disk (Windows

NT), 43

creating, 8

F

Fail-Safe BIOS Defaults

loading, 29
FAXLink, x
Flash EPROM

BIOS, 17, 30

H

Help screen

AMIBIOS Setup, 17

I

IDE

Anti-Virus, 28

Block Mode, 22

Detect Master, 27

Detect Slave, 27

Master LBA Mode, 22

PCI IDE Card Present in, 23

PCI IDE IRQ14 Connected to,

24

47

PCI IDE IRQ15 Connected to,

24

Slave LBA Mode, 22
information for Setup, 3
installed system software, 2
installing

RealiZm video display driver,

41
Windows NT Workstation, 39
Windows NT Workstation 4.0,

40

Intergraph Bulletin Board Service,

x
Intergraph FAXLink, x
Intergraph on the Internet, xi

L

logging on and logging off, 5

N

networking information, 3
networking, configuring, 13

O

operating system

logging on and logging off, 5
Setup, 3
starting and stopping, 5

updates, 15, 44
operating system information, viii
Optimal BIOS defaults

loading, 29
Original BIOS defaults

loading, 28

P

Parallel port

BIOS parameter

changing, 26

password

AMIBIOS Setup, 27
PC Card

operation, 42

PCMCIA

operation, 42

precautions, 1

Q

Quick-Fix Engineering (QFE)

update software, 2, 9

Quick-Fix Engineering (QFE)

diskette, 43

R

read prefetch support, 22
Real time clock

BIOS, 17

reprogramming

BIOS, 30
flash EPROM, 30

restarting the system, 5

S

SCSI cable length, 14
Serial port1

BIOS parameter

changing, 25

Serial port2

BIOS parameter

changing, 26

Service Packs for the operating

system, 15, 44

settings

hard disk drive, 41
virtual memory, 41

Setup

information for, 3

preparing for, 3
starting and stopping the system, 5
starting the system, 4
Startup diskette (Windows 95)

creating, 8
support

bulletin board service, x

FAXLink, x

Internet, xi

telephone, ix

48

system

accessories, 1
boot up

banner message, 17
sequence, 20

password

changing, 27

system configuration

Windows NT Workstation, 11
System Introduction, 7
system software

installed, 2

Quick-Fix Engineering (QFE)

updates, 2, 9

T

TCP/IP networking information, 3
telephone support, ix
training, ix
troubleshooting

hardware, 36

system boot, 33

video, 11, 35

U

updates to the operating system, 15,

44

V

video display

changing the default video

display driver, 11

Last Known Good, 12

W

Welcome dialog

Repair Disk, 8
Startup diskette, 8
System Introduction, 7
using, 6

Windows NT

Emergency Repair Disk, 43

Windows NT Workstation

installing, 39
system configuration, 11

Windows NT Workstation 4.0,

installing, 40