Intergraph StudioZ RAX User Manual
StudioZ RAX
System Setup
April 1997
DHA018820
Warranties and Liabilities
The information and the software discussed in this document are subject to change without notice and
should not be considered commitments by Intergraph Corporation. Intergraph Corporation assumes no
responsibility for any errors in this document.
The software discussed in this document is furnished under a license and may be used or copied only in
accordance with the terms of the license. No responsibility is assumed by Intergraph for the use or
reliability of software on equipment that is not supplied by Intergraph or its affiliated companies.
All warranties given by Intergraph Corporation about equipment or software are set forth in your purchase
contract, and nothing stated in, or implied by, this document or its contents shall be considered or deemed a
modification or amendment of such warranties.
Copyright
1997, Intergraph Corporation including this documentation, and any software and its file formats and
audio-visual displays described herein; all rights reserved; may only be used pursuant to the applicable
software license agreement; contains confidential and proprietary information of Intergraph and/or other
third parties which is protected by copyright, trade secret and trademark law and may not be provided or
otherwise made available without prior written authorization.
Restricted Rights Legend
Use, duplication, or disclosure by the United States Government is subject to restrictions as set forth in
subdivision (c)(1)(ii) of the rights in technical data and computer software clause at DFARS 252.227-7013.
Unpublished rights reserved under the copyright laws of the United States.
Intergraph Corporation, Huntsville AL 35894-0001
Trademarks
Intergraph
and the Intergraph logo are registered trademarks of Intergraph Corporation. StudioZ and
StudioZ RAX are trademarks of Intergraph Corporation.
Microsoft
, Windows, and the Microsoft logo are registered trademarks of Microsoft Corporation.
Windows NT is a trademark of Microsoft Corporation.
Other brands and product names are trademarks of their respective owners.
Product ID and Power Input Rating
The product ID information is located on the back of the base unit. The power input rating is stated in the
the System Introduction and the System Reference.
Branch Circuit Specification
The system may only be installed on branch circuits using a NEMA L14-20R or IEC 309 16A type
receptacle.
FCC Compliance
This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to
part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful
interference when the equipment is operated in a commercial environment. This equipment generates, uses,
and can radiate radio frequency energy. If the equipment is not installed and used in accordance with the
instruction manual, it may cause harmful interference to radio communications.
Operation of this equipment in a residential area is likely to cause harmful interference in which case the
user will be required to correct the interference at his own expense.
DOC Compliance
This digital apparatus does not exceed the Class A limits for radio noise emissions from digital apparatus
set out in the Radio Interference Regulations of the Canadian Department of Communications.
Cautions
Changes or modifications made to the system that are not approved by the party responsible for compliance
could void the user’s authority to operate the equipment.
THIS PRODUCT CONFORMS TO THE APPLICABLE REQUIREMENTS OF 21 CFR SUBCHAPTER
J AT DATE OF MANUFACTURE.
Read all safety and operating instructions before using the equipment. Keep these instructions for future
reference. Follow all warnings on the equipment or in the operating instructions.
Warnings
To reduce the risk of electrical shock, do not attempt to open the equipment unless instructed. Do not use a
tool for purposes other than instructed.
There are no user serviceable parts in the base unit. Refer all servicing of the base unit to qualified service
personnel, as defined in the System Reference.
Contents
Preface......................................................................................................................................ix
About this Document.................................................................................................................ix
Document Conventions.............................................................................................................ix
Finding Operating System Information......................................................................................x
Finding System Hardware Information......................................................................................x
Learning About System Ergonomics.........................................................................................xi
Getting Documentation and Training........................................................................................xi
Getting Telephone Support .......................................................................................................xi
Using the Intergraph Bulletin Board Service .......................................................................... xii
Using the Intergraph FAXLink................................................................................................ xii
Finding Intergraph on the Internet.......................................................................................... xiii
1 Getting Started.....................................................................................................................1
Starting the System.....................................................................................................................1
Preparing for Windows NT Setup..............................................................................................3
Going Through Windows NT Setup...........................................................................................5
Using the Welcome Dialog ........................................................................................................6
Creating Backup Diskettes...........................................................................................6
Creating a Repair Disk or a Startup Diskette ...............................................................6
Reviewing the System Introduction..............................................................................7
What Now? ................................................................................................................................7
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2 Configuring the System .......................................................................................................9
Configuring the Video Display Driver.......................................................................................9
Dual-Screen Display....................................................................................................9
Full Drag and Cursor Configuration ............................................................................9
Using RealiZm As the Default Video Display Driver................................................10
Correcting Video Display Problems ..........................................................................10
Support for Heidi Graphics........................................................................................11
Configuring and Using the RAID Disk Arrays.........................................................................12
Description of RAID Cabinets...................................................................................12
Standard RAID Disk Drives Configuration ...............................................................14
Additional Disk Drives Configuration.......................................................................15
Configuring Networking...........................................................................................................18
Updating the Operating System................................................................................................18
3 Using the System.................................................................................................................21
Taking Precautions...................................................................................................................21
Starting and Stopping the System.............................................................................................21
Hardware Fault Alert................................................................................................................22
LCD Screen..............................................................................................................................23
Startup Messages .......................................................................................................24
System Status Information.........................................................................................25
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RAID Status Information .......................................................................................... 26
Using the System Status Menus...............................................................................................27
Configure the Audible Alarm Operation................................................................... 27
View the Internal Temperatures................................................................................ 28
View the Fan Status................................................................................................... 29
View the Power Supply Status.................................................................................. 30
View the Voltage Status............................................................................................ 30
View Processor Board Information........................................................................... 31
View Processor (CPU) Information ..........................................................................31
View General Memory Information.......................................................................... 32
View SIMM Socket Information............................................................................... 32
View I/O expansion board information..................................................................... 33
View PCI Expansion Slot Information...................................................................... 33
View ISA Expansion Slot Information...................................................................... 33
View Power Distribution Board Information............................................................ 34
View I/O Connector Board Information.................................................................... 34
View LCD Board Information................................................................................... 34
Set the System Clock (RTC)..................................................................................... 34
Set the Firmware Protection Password...................................................................... 35
Change the Polling Interval....................................................................................... 36
Change the Ambient Heat Threshold ........................................................................ 36
View the State of System Monitor Firmware when Last Rebooted........................... 37
Manually Reboot the System Monitor Firmware...................................................... 37
Using the RAID Section Menus .............................................................................................. 38
Turn Off the RAID Alarm......................................................................................... 38
View the Firmware Information................................................................................ 39
View the Last POST Results..................................................................................... 39
View the Internal Temperature.................................................................................. 39
View the SCSI ID Information.................................................................................. 39
View or Change the Internal Heat Threshold............................................................ 40
Status LEDs............................................................................................................................. 40
Sliding Rack-Mount Devices................................................................................................... 41
Using the System Hardware.....................................................................................................42
4 Configuring the BIOS ....................................................................................................... 43
Using AMIBIOS Setup............................................................................................................43
Setup Menu..............................................................................................................................44
Standard .................................................................................................................... 44
Advanced .................................................................................................................. 45
Chipset ......................................................................................................................47
PCI/PnP..................................................................................................................... 48
Peripheral.................................................................................................................. 49
Security Menu ......................................................................................................................... 51
Supervisor, User........................................................................................................ 51
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Anti-Virus..................................................................................................................52
Utility Menu.............................................................................................................................52
Detect IDE .................................................................................................................52
Default Menu ...........................................................................................................................52
Original......................................................................................................................52
Optimal......................................................................................................................53
Fail-safe .....................................................................................................................53
Reprogramming the BIOS........................................................................................................54
Changing the System Boot Sequence.........................................................................55
Assigning System Resources for Option Boards........................................................56
5 Troubleshooting..................................................................................................................59
Checking the System................................................................................................................59
System Boot Errors ..................................................................................................................60
Series of beeps and error message displays................................................................60
One or more RAID controllers is not recognized.......................................................61
Does not boot from the expected boot device............................................................61
Incorrect number of processors displays....................................................................61
Total amount of memory does not display.................................................................62
DMA bus timeout message displays..........................................................................62
Hardware Errors.......................................................................................................................62
Does not boot from drive A .......................................................................................62
I/O card parity error message displays.......................................................................63
“Invalid configuration information for SLOT XX” message displays.......................63
CD-ROM drive LED does not light...........................................................................63
CD-ROM drive is not recognized ..............................................................................63
Combo drive LEDs do not light.................................................................................64
PC Card does not work, or is not recognized.............................................................64
Unsuccessful connection to serial device...................................................................64
6 Installing System Software ................................................................................................65
Before You Begin ....................................................................................................................65
Windows NT Workstation .......................................................................................................65
Adjust Hard Disk Drive and Virtual Memory Settings..............................................67
Install the RealiZm Video Display Driver................................................................................67
Ensure Correct PC Card Hard Disk Operation.........................................................................68
Install the MegaRAID Power Console Software......................................................................68
Disable Command Queuing......................................................................................................69
Install the QFE Software..........................................................................................................70
Install the ECC Memory Driver...............................................................................................70
Create an Emergency Repair Disk............................................................................................70
Updating the Operating System................................................................................................71
A Power and Rack Information...........................................................................................73
Power Requirements.................................................................................................................73
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Domestic AC Distribution Box................................................................................. 73
Non-Domestic AC Distribution Box......................................................................... 74
Equipment Power Loads ...........................................................................................75
Intergraph Rack Requirements................................................................................................ 76
Preface
StudioZ RAX System Setup contains information for setting up and configuring your StudioZ
RAX workstation.
About this Document
StudioZ RAX System Setup is organized as follows:
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Chapter 1, “Getting Started,” describes the starting the system, going through Windows
NT Setup, and using the Intergraph Welcome dialogue.
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Chapter 2, “Configuring the System,” describes configuring the video display driver, disk
arrays, networking software, and updating system software.
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Chapter 3, “Using the System,” describes system precautions, starting and stopping the
system, using the LCD screen, and sliding the system out of the rack.
ix
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Chapter 4, “Configuring the BIOS,” describes the how to use AMIBIOS Setup, reprogram
the BIOS, change the system boot sequence, and assign system resources for option
boards.
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Chapter 5, “Troubleshooting,” provides basic information to solve common system
problems.
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Chapter 6, “Installing System Software,” describes installing Windows NT Workstation
and associated system software.
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Appendix A, “System Information,” includes system power requirements and guidelines
for adding equipment to the Intergraph rack.
Document Conventions
Bold
Italic Variable values that you supply, or cross-references.
Monospace
SMALL CAPS Key names on the keyboard, such as D, ALT or F3, and names of files and
CTRL+D Press a key while simultaneously pressing another key; for example, press
Commands, words, or characters that you key in literally.
Output displayed on the screen.
directories. You can type filenames and directory names in the dialog boxes
or the command line in lowercase unless directed otherwise.
CTRL and D simultaneously.
x
Finding Operating System Information
For more detailed information on the Windows NT 4.0 operating system, refer to the printed
and online Microsoft documentation delivered with the system:
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For information on installing and using Windows NT, refer to Start Here and to online
Help.
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Additional online Windows NT documentation is delivered on CD-ROM with the
operating system. These documents include Concepts and Planning and Networking
Supplement. You can purchase printed copies of these documents from Intergraph.
Finding System Hardware Information
An online introduction to your new system is provided in the System Introduction, which
covers subjects such as the following:
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System features
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System controls and connections
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Intergraph customer support
To view the System Introduction, select System Intro in the Welcome dialog that displays the
first time you start the system. You can also view the System Introduction by opening the
SYSINTRO.HLP file in the C:\WIN32APP\SYSINTRO directory on the system disk. The System
Introduction is a Windows Help 4.0 document.
Detailed reference information for your new system is available in the System Reference,
which covers subjects such as the following:
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u
u
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The System Reference is delivered on the system disk, in the
The document is in Microsoft Word 6.0 format; to view it, use Microsoft Word or Microsoft
Word Viewer. A copy of Microsoft Word Viewer is included with the System Reference;
refer to the
CAUTION The
contains detailed instructions, warnings, and cautions that must be followed explicitly to avoid
personal injury and equipment damage.
Installing the system hardware
Printed circuit board descriptions
Peripheral storage device descriptions
Wiring diagrams and functional block diagrams
Upgrading and servicing procedures
README.TXT file in C:\WIN32APP\SYSREF for more information.
System Reference
must be used when installing the system hardware. This document
C:\WIN32APP\SYSREF directory.
Refer to the Late-Breaking News shipped with your system for important hardware, software,
and documentation information not covered in this document.
Learning About System Ergonomics
Please read the Ergonomics Guide included with your Intergraph system. This document
provides valuable information on ways to minimize repetitive stress injuries for persons
working with a computer.
Getting Documentation and Training
You can purchase additional system or software product documentation from Intergraph.
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In the United States, contact your sales account representative, call the Intergraph Order
Desk at 1-800-543-1054, or send a fax to 1-800-548-3318 to place an order. If you call
or fax the Order Desk, have the document numbers ready for the items you wish to
purchase.
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At international locations, contact the Intergraph subsidiary or distributor from which you
purchased your Intergraph system or software to place an order.
xi
To find information on training for Intergraph products, or to enroll for an available class,
contact Intergraph Training Solutions at 1-800-240-3000.
Getting Telephone Support
If you experience problems with your Intergraph system or software, or have questions about
the information in this document, you can contact Intergraph for help.
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In the United States, call the Customer Response Center at 1-800-633-7248 between the
hours of 7:00 a.m. and 7:00 p.m. Central Time, Monday through Friday (except
holidays).
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At international locations, contact the Intergraph subsidiary or distributor from which you
purchased your Intergraph system or software.
Have the following information readily available when you call:
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The product’s serial number or your service/CPIN number.
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The product’s name or model number.
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Your name and telephone number.
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A brief description of the question or problem.
xii
Using the Intergraph Bulletin Board Service
Available 24 hours a day, 7 days a week, the Intergraph Bulletin Board Service (IBBS) is an
electronic forum for Intergraph customers to exchange information with Intergraph’s technical
and marketing staff, and with other Intergraph customers. You can use the IBBS to get
technical support information, documentation and training information, programs, and
software updates and fixes. The IBBS is also available for you to give suggestions, make
inquiries, and report problems.
To connect to the IBBS:
1. Set your communications protocol for eight data bits, no parity, one stop bit, and any
baud rate up to 14,400.
2. Using a modem, dial the IBBS number, 1-205-730-8786. You can dial 1-205-730-6504 if
you are using a 2,400 baud connection.
3. Mirror sites are maintained for international locations. Information on these sites is
available on Intergraph Online, Intergraph’s World Wide Web server. Refer to “Finding
Intergraph on the Internet” for more information.
4. When connected, respond to the login request by keying in your user ID. If you have not
connected before, key in new to create a user ID.
Follow the menus to find what you need. If you are new to computer bulletin boards, the
IBBS provides clear choices and plenty of online help. A text file that explains IBBS
commands and organization is available for you to download.
If you have trouble connecting to or using the IBBS, call the System Operator (Sysop) at
1-205-730-1413, or send a fax to 1-205-730-1110.
Using the Intergraph FAXLink
You can use the Intergraph FAXLink to get technical support information by fax 24 hours a
day, seven days a week. From a touch-tone phone or fax machine phone:
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Call 1-800-240-4300 to get new user instructions, an index listing of available documents,
and an overview of the categories of available information.
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Call 1-205-730-9000 to order the documents (up to five per call).
Follow the prompts provided to locate and deliver the information you need.
Finding Intergraph on the Internet
You can find Intergraph on the Internet in the following ways:
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Using a World Wide Web browser, connect to Intergraph Online, Intergraph’s World
Wide Web server, at http://www.intergraph.com. From the home page, follow the links
to Customer Services for information on available customer services and support options.
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Using a File Transfer Protocol (FTP) program, connect to Intergraph at
ftp.intergraph.com.
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Using a Gopher program, connect to Intergraph at gopher.intergraph.com.
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You can get information from Intergraph’s email server at info@intergraph.com. Put
help in the body of the message (the subject line is ignored) to get information on such
subjects as Intergraph’s online services and where to get World Wide Web browsers.
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You can participate in the Intergraph Customer Forum (ICF), a bi-directional gateway to
the USENET newsgroup comp.sys.intergraph. Anything posted to that group or sent to
comp-sys-intergraph@ingr.com is emailed to all subscribers. Incoming email messages
are also posted to the newsgroup. You can subscribe to the ICF via Intergraph Online.
xiii
xiv
1 Getting Started
Read this chapter to start the system for the first time, prepare for and go through Windows
NT Setup, and use the Intergraph Welcome dialogue. All of the system hardware should be
installed and connected at this point, ready to be powered on and configured.
Starting the System
The system is delivered with two sets of keys. Use one set for the system’s keyswitch and the
rear door of the Intergraph rack. Use the other set to open and lock the disk array doors.
To start the system:
1. On the AC distribution box, flip the power switch (next to the power cord) to the On ( | )
position. The lamp on the back of the AC distribution box turns red when power is
applied.
1
2. Use the key supplied with the InterRAID-8 disk array to open the door to the disk array.
Press the power switch (in the upper left corner) to the On ( | ) position. A long beep
sounds as power is applied. Wait for the beep to cease before turning on power to
additional equipment.
3. Turn on power to other rack-mount equipment such as network hubs, routers, and so on,
as described in the documentation supplied with the equipment.
4. Press the power switch on the front of the monitor to the On position.
2
5. Ensure the base unit circuit breaker switch is in the On position (up). The switch is on the
back of the base unit, as shown in the following figure.
Circuit Breaker
Switch
(Shown in the
OFF position)
6. The system uses a three-position keyswitch on the front of the base unit for starting,
stopping, and restarting the system. Each position (o = off, | = on, // = restart) is
symbolized along the edge of the keyswitch as shown in the following figure. Start the
system by inserting the key and turning it to the on ( | ) position.
Keyswitch
The fans on the front start, the LEDs flash green and amber, the LCD screen lights and
displays startup messages, and the LEDs under the drives flash green and amber.
3
WARNING The fans on the front of the base unit are capable of drawing loose attire (clothing,
badges, necklaces, etc.) and long hair into the fans, possibly causing personal injury or
damage to the fans.
After a few moments, the LEDs remain steady green. If any of the LEDs remain amber or do
not light, there is a problem with the system. Refer to Chapter 5, “Troubleshooting,” to
determine the problem. If LEDs under the disk drives remain amber, refer to the InterRAID
documentation for troubleshooting help.
Preparing for Windows NT Setup
The first time the system is started, the system boots to a Setup screen or logon dialog for the
operating system. The system shipped with the operating system and associated system
software installed on the system’s hard disk. Intergraph installed the following system
software:
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Windows NT operating system
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Windows NT network software (TCP/IP and NetBEUI)
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Driver software for the on-board SCSI adapter
4
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Driver software for the on-board networking adapter
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Driver software for the installed video display adapter
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Driver software for the installed MegaRAID controller
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StudioZ driver and StudioZ Console software
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The default File Allocation Table (FAT) file system
Before you go through Setup, have the following available:
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Microsoft’s Start Here document
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Documentation for expansion boards purchased from Intergraph
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Several blank, formatted diskettes to create backup diskettes containing system software.
Obtain and record the following information:
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Your name, and the name of your
company or organization:
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The CD Key from the Windows NT
Workstation CD case, or the Product ID
Number from Start Here or the
registration card:
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A username and password for setting up
a user account.
If the system is connected to a network, obtain and record the following information from your
network administrator:
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Computer name for your system:
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Workgroup name (if the system will be
part of a workgroup):
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Domain name (if the system will be part
of a Windows NT domain):
If the system is connected to a network that uses the Transmission Control Protocol/Internet
Protocol (TCP/IP), obtain and record the following TCP/IP networking information from your
network administrator:
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Internet Protocol (IP) address for your
system:
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IP subnet mask for your system:
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IP domain name for your network:
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IP address for your network’s default
gateway:
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IP addresses for your network’s
Domain Name System (DNS) servers,
if any:
The Windows NT delivery media contain software and drivers for both Reduced Instruction
Set Computing (RISC)- and Intel-based systems. When installing Windows NT distribution
files, make sure to install them from the \
I386 directory (the Intel software directory) on the
delivery media. For example, if you are installing a device driver from the Windows NT
CD-ROM, key in the following when asked for the path to the file, where drive is the drive
letter for the CD-ROM drive:
5
drive:\i386
Going Through Windows NT Setup
The first time you start the system, it boots to a Setup screen. Select Next to start Setup, and
follow the instructions provided on-screen to complete the process. Take the default settings
provided by Setup, except as noted in the following text. You can set up a user account and
join a workgroup or domain after you configure the video display, the sound processor, and
networking.
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Allow Setup to configure the network only if you have an installed network adapter, and
the system is connected to the network.
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When prompted to create an Emergency Repair Disk, do so.
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If you do not set up a user account during Setup, press ENTER or select OK at the logon
dialog to log on to the operating system.
For more information on Setup, and on using the interface features of the operating system,
refer to the operating system documentation and Help.
6
Using the Welcome Dialog
After going through Setup, a Welcome dialog displays. This dialog gives you easy access to a
few first-time startup tasks you should complete before proceeding. The Welcome dialog
presents several actions you can perform. Among others, they are: creating backup diskettes
of system software, creating a Repair Disk or Startup Diskette, and viewing the StudioZ RAX
System Introduction.
Creating Backup Diskettes
Select Version Manager to run the InterSite Version Manager utility. Use this utility to create
backup diskettes containing drivers and other system software products that were installed on
the system before shipment. You may need these backup diskettes later -- for example, if you
have to re-install a device driver or the operating system.
CAUTION If you do not use Version Manager to create backup diskettes for system software, you may
not be able to re-install critical system software or the operating system if needed.
NOTE You may not have to create backup diskettes for system software. If Version Manager does
not list drivers or other system software products, they are available on the operating system
software CD-ROM or on backup diskettes delivered with expansion boards.
If the system requires Quick-Fix Engineering (QFE) update software, it is included in the
system software available for backup diskette creation. QFE update software contains fixes
for operating system problems or limitations on your Intergraph system, and is only shipped
with the system if it is needed. If QFE update software is shipped with the system, you should
create a QFE backup diskette for use if you have to re-install the operating system.
Refer to Version Manager Help for information on creating Intergraph system software and
other diskettes. Check the Intergraph Bulletin Board Service (IBBS) and vendor bulletin
boards frequently for new and updated drivers.
Creating a Repair Disk or a Startup Diskette
If you did not create an Emergency Repair Disk (Windows NT Workstation) during Setup,
select Repair Disk to create the appropriate diskette. The files on these diskettes can restore
the original contents of a damaged Registry (that is, at the time the operating system was
installed), along with the standard operating system drivers. You should also create a Repair
Disk after you finish configuring the system. The operating system documentation and Help
contain additional information about creating a Repair Disk.
7
Reviewing the
Select System Intro to display the System Introduction. This document is an online
introduction to your new system in Windows Help 4.0 format, covering such subjects as
system features, system controls and connections, and Intergraph customer support. Review
the information in the System Introduction to become more familiar with your system.
System Introduction
What Now?
Refer to Chapter 2, “Configuring the System,” to configure the system for use.
8
2 Configuring the System
After setting up the system hardware and starting the system, you must configure the system
for use. Follow the instructions in this chapter to configure the system.
Configuring the Video Display Driver
When you start your system for the first time, it uses the installed RealiZm graphics
accelerator running at standard VGA resolution (640 x 480) to run the video display. For the
system to use its installed graphics accelerator at other display resolutions, you must configure
the RealiZm video display driver for use with the installed graphics accelerator. This driver is
installed on the system disk, and you created a backup diskette for it using Version Manager
(refer to Chapter 1 for information on Version Manager).
Open Display in the Windows NT Control Panel, and use the Display Properties dialog to
configure the RealiZm video display driver. Refer to the RealiZm documentation and Help
delivered with the system, and to the
drivers, for detailed configuration information. Refer to the operating system documentation
and Help for information on using the Display Properties dialog to configure the driver.
README.TXT files delivered with the video display
9
Dual-Screen Display
On a system set up for dual-screen display (using two RealiZm graphics accelerators), the
video display driver treats the combined display area of the dual screens as a single canvas
that covers both screens. In this Full Canvas style, windows centered on the canvas are split
between the two screens. This includes most system dialog boxes.
For detailed instructions on selecting a dual-screen style, refer to the RealiZm documentation
delivered with the system.
Full Drag and Cursor Configuration
If you use 3D applications with the RealiZm driver, the video display may update slowly when
you drag objects across it. To avoid this inconvenience, turn off full drag before using 3D
applications with these video drivers.
10
To turn off full drag:
1. Open Desktop in the Windows NT Control Panel.
2. Under Applications, clear the Full Drag check box; then select OK.
Windows NT lets you use software cursors, such as decorated or animated cursors, in place of
the standard cursor. If you use a software cursor while running an OpenGL application, the
performance of that application will drop sharply whenever you position the software cursor in
that application’s window. For optimum performance of OpenGL applications, Intergraph
recommends that you use only the standard cursor.
Using RealiZm As the Default Video Display Driver
After configuring the video display and restarting the system, you should configure the system
to use the RealiZm video display driver by default.
To use the RealiZm video display driver by default:
1. Open System in the Windows NT Control Panel. The System dialog displays.
2. Under Operating System, select the appropriate non-VGA Windows NT Workstation
option from the Startup list; then select OK.
Correcting Video Display Problems
If the system’s video display is black, not synchronized, or distorted after you restart the
system, you may have a video configuration problem. Do not press
to the Windows NT operating system. Instead, try to correct the problem by using the Last
Known Good option to return the system to the last know good configuration recorded by
Windows NT.
To use the Last Known Good option:
1. Power down and restart the system.
2. Press the space bar at the following prompt:
Press space bar NOW to invoke the Last Known Good Menu
If using the Last Known Good option fails to correct the video display problems, you can
obtain a functional video resolution by restarting the system in VGA mode.
To restart the system in VGA mode:
1. Power down and restart the system.
CTRL+ALT+DEL to log on
2. At the boot screen, select the following option:
Windows NT Workstation [VGA mode]
After logging on to Windows NT in VGA mode, check for the following common
configuration problems and solutions.
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A multi-sync monitor is connected to the system, but a multi-sync monitor type is not
selected in Video Configuration, and the display driver cannot determine this by querying
the monitor. Select an appropriate multi-sync monitor type.
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A selected resolution, depth, or refresh rate is not supported by the multi-sync monitor.
Try different settings in Video Configuration.
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The Dual Screen option is selected in Video Configuration, but only one video board is
detected. Clear the Dual Screen option.
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A multi-sync monitor is selected in Video Configuration, but a monitor with different
video timings (such as an Intergraph InterVue monitor) is connected to the system. Select
the appropriate monitor type as described previously.
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The monitor selection in Video Configuration is inappropriate for the multi-sync monitor
attached to the system. Restart the system in VGA mode, then select a new monitor as
described previously.
11
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A graphics resolution and color depth has been selected that exceeds installed display
memory. Restart the system in VGA mode, then open Display in the Control Panel to reinstall and configure the video display driver.
Restart the system and select Windows NT Workstation to use the reconfigured video display
driver. If problems persist, contact the Intergraph Customer Response Center for help.
Support for Heidi Graphics
The RealiZm graphics accelerators on StudioZ systems support Heidi graphics for 3D Studio
MAX. Intergraph’s Heidi Device Driver, which depends on the Intergraph Display Driver for
RealiZm graphics accelerators, provides the support.
The Heidi Device Driver is installed during installation of the Intergraph Display Driver for
RealiZm graphics. After you install 3D Studio MAX on your system, copy the Heidi Device
Driver file
3
DSMAX\DRIVER directory.
NOTE Use the version of the Heidi driver that matches the version of the display driver.
Refer to the README.TXT file delivered with the Heidi Device Driver for detailed instructions
on the driver and any associated files.
GLZIHDD.HDI from the Windows NT Workstation SYSTEM32 directory to the
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Configuring and Using the RAID Disk Arrays
Description of RAID Cabinets
The StudioZ RAX contains a disk cabinet internal to the base unit, plus a separate external
disk cabinet. Each cabinet has eight slots for installing RAID disk drives. The cabinet slots
are numbered from 1 to 8, starting with the right slot. Each slot also has a corresponding SCSI
ID number, which is determined by the hardware configuration of the cabinet itself and the
installed RAID controllers.
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For more information on the internal disk cabinet, refer to the System Reference
documentation.
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For more information on RAID controllers and external disk cabinets, refer to the
InterRAID documentation.
The standard system configuration includes eight RAID disk drives and two RAID controllers.
Four of the disk drives are installed in each disk cabinet. The disk drives contain an external
label to identify each disk drive, such as:
4 GB
IDCHNADP
The spaces above ADP, CHN, and ID are filled in before shipment to identify the drives.
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ADP means the RAID controller (adapter) number connected to the cabinet
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CHN means the RAID SCSI bus channel of the adapter (each adapter has three channels)
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ID means the identification number of the drive in the slot.
NOTE When the standard disk drives are configured by Intergraph (as described below), they
assume the SCSI ID number of the slot.
Each cabinet has a dedicated RAID controller attached to it, via internal SCSI cables.
Although the controllers have three channels, the cabinets use only two of them. The
following figures show the cabinet slots, with their attached controller, and the channel and
SCSI ID designations. The standard eight disk drives are installed in slots 1, 2, 5, and 6 in
each cabinet, as shown by the shaded slots.
Internal Disk Cabinet:
Channel 2 Channel 1
13
Adapter 0
Slot 8
SCSI
ID 4
Slot 7
SCSI
ID 2
External Disk Cabinet:
Channel 1 Channel 0
Slot 8
SCSI ID
4
Slot 7
SCSI ID
2
Slot 6
SCSI
ID 1
Slot 6
SCSI ID
1
Slot 5
SCSI
ID 0
Internal Disk Cabinet
Adapter 1
Slot 5
SCSI ID
0
Slot 4
SCSI
ID 4
Slot 4
SCSI ID
4
Slot 3
SCSI
ID 2
Slot 3
SCSI ID
2
Slot 2
SCSI
ID 1
Slot 2
SCSI ID
1
Slot 1
SCSI
ID 0
Slot 1
SCSI ID
0
External Disk Cabinet
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