Intergraph RAX Systems Reference

RAX Systems

System Reference

January 1999 DHA034800

Copyright

 1999 Intergraph Computer Systems. All rights reserved. This document contains information protected by copyright, trade secret, and trademark law. This document may not, in whole or in part, be reproduced in any form or by any means, or be used to make any derivative work, without written consent from Intergraph Computer Systems.

Use, duplication, or disclosure by the United States Government is subject to restrictions as set forth in subdivision (c)(1)(ii) of the rights in technical data and computer software clause at DFARS 252.227-7013. Unpublished rights are reserved under the copyright laws of the United States.

Intergraph Computer Systems, Huntsville AL 35894-0001

Notice

Information in this document is subject to change without notice and should not be considered a commitment by Intergraph Computer Systems. Intergraph Computer Systems shall not be liable for technical or editorial errors in, or omissions from, this document. Intergraph Computer Systems shall not be liable for incidental or consequential damages resulting from the furnishing or use of this document.

All warranties given by Intergraph Computer Systems about equipment or software are set forth in your purchase contract. Nothing stated in, or implied by, this document or its contents shall be considered or deemed a modification or amendment of such warranties.

Trademarks

Intergraph Computer Systems and the Intergraph Computer Systems logo are registered trademarks of Intergraph Computer Systems. StudioZ, RenderRAX, and ViZ RAX are trademarks of Intergraph Computer Systems. Other brands and product names are trademarks of their respective owners.

FCC/DOC Compliance

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy. If the equipment is not installed and used in accordance with the instruction manual, it may cause harmful interference to radio communications.

Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense.

Changes or modifications made to the system that are not approved by the party responsible for compliance could void the user’s authority to operate the equipment.

This Class B digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations. Cet appareil numérique de la classe B respecte toutes les exigencies du Règlement sur le materiél brouilleur du Canada.

Warnings

The service and upgrade instructions should be performed by qualified personnel only. Qualified personnel do not have to be Intergraph service personnel. Qualified personnal can include those who are familiar with servicing computers, can follow instructions in a manual to service equipment, and can do so without harm to themselves or damage to the equipment.

Changes or modifications made to the system that are not approved by the party responsible for compliance could void the user's authority to operate the equipment.

To reduce the risk of electrical shock, do not attempt to open the equipment unless instructed. Do not use a tool for purposes other than instructed.

There is a danger of explosion if the battery is incorrectly replaced. Replace the battery only with the same or equivalent type as recommended by the manufacturer. Dispose of used batteries according to the manufacturer's instructions.

Notes

Read all operating instructions before using this device. Keep these instructions for future reference. Follow all warnings on the device or in the operating instructions. This device is designed and manufactured to comply with approved safety standards for information processing and business equipment.

Preface...............................................................................................................................v

About This Document ........................................................................................................ v

Document Conventions...................................................................................................... v

Customer Support.............................................................................................................. vi

1 Accessing the Components........................................................................................... 1

Before You Begin............................................................................................................... 2

Tools................................................................................................................................... 2

Avoiding Electrostatic Discharge....................................................................................... 2

Opening the Base Unit........................................................................................................ 3

Opening and Closing the Face Panel.................................................................................. 3

Closing the Base Unit.........................................................................................................4

System Illustrations............................................................................................................5

iii

Hardware and Software Support Services........................................................... vi

World Wide Web................................................................................................ vi

Intergraph Bulletin Board Service....................................................................... vi

FAXLink............................................................................................................vii

Telephone........................................................................................................... vii

More Support Options....................................................................................... viii

2 Servicing the System ....................................................................................................7

Before You Begin............................................................................................................... 8

Base Unit Components....................................................................................................... 8

Disk Drives......................................................................................................................... 9

System Disk Drive............................................................................................... 9

CD-ROM Drive.................................................................................................. 10

Floppy Disk Drive.............................................................................................. 12

Disk Drives in the Disk Drive Bay..................................................................... 13

Disk Drive Bay.................................................................................................................14

SAF-TE Card....................................................................................................................16

Power Supply ................................................................................................................... 17

Processor Modules ........................................................................................................... 19

Heat-Sink Mounting Brackets.......................................................................................... 20

Retention Modules ........................................................................................................... 20

Dual Inline Memory Modules .......................................................................................... 21

System Board ................................................................................................................... 22

Expansion Cards............................................................................................................... 23

Chassis Fan....................................................................................................................... 24

Disk Drive Bay Fans ........................................................................................................ 25

Lithium (CMOS/Clock) Battery....................................................................................... 26

LEDs, Power, and Reset Switches.................................................................................... 27

3 Upgrading the System................................................................................................ 29

Before You Begin............................................................................................................. 30

Adding Memory...............................................................................................................30

Upgrading Processors.......................................................................................................32

Adding Expansion Cards.................................................................................................. 32

Slot Locations .................................................................................................... 33

Installing Expansion Cards................................................................................. 33

Assigning System Resources..............................................................................34

Adding Disk Drives to the Disk Drive Bay...................................................................... 34

Adding an Internal Peripheral Device .............................................................................. 35

Adding External SCSI Peripheral Devices....................................................................... 37

SCSI Cable Length Guidelines...........................................................................38

SCSI Cable Quality Guidelines..........................................................................38

SCSI ID Guidelines............................................................................................ 38

SCSI Termination Guidelines for External Devices........................................... 39

Connecting an External SCSI Drive................................................................... 39

Changing SCSI Host Adapter or Device Settings .............................................. 40

4 System Hardware....................................................................................................... 41

Hardware Overview..........................................................................................................42

Functional Diagram.......................................................................................................... 43

System Board ................................................................................................................... 44

Disk Drive Bay.................................................................................................................44

Cable Routing and Pinouts.................................................................................44

Jumper Settings.................................................................................................. 46

Disk Drive LEDs................................................................................................ 46

Power Supply ................................................................................................................... 47

Chassis Cooling Fans ....................................................................................................... 48

Disk Drive Bay Cooling Fans........................................................................................... 49

Hardware Monitoring....................................................................................................... 49

5 Peripheral Devices....................................................................................................... 51

Internal Peripheral Device Cables....................................................................................52

Floppy Disk Drive Cable ................................................................................... 52

EIDE Cable........................................................................................................ 52

Disk Drive Bay SCSI Cable............................................................................... 53

Ultra Wide SCSI Cable...................................................................................... 53

Peripheral Device Configuration...................................................................................... 53

Floppy Disk Drive.............................................................................................. 54

IDE CD-ROM Drive.......................................................................................... 54

SCSI Disk Drives............................................................................................... 55

6 System Information.................................................................................................... 57

Specifications................................................................................................................... 58

System Configuration Summary.......................................................................................58

System Board Components .............................................................................................. 59

Preface

This System Reference document describes how to service and upgrade your Intergraph Computer Systems rack-mount RAX System. This document supports the following RAX systems:

StudioZ RenderRAX III

ViZ RAX

About This Document

This System Reference document is organized as follows:

Chapter 1, “Accessing the Components,” describes how to open and close the base unit and how to access internal system components.

Chapter 2, “Servicing the System,” describes how to replace standard system components.

Chapter 3, “Upgrading the System,” describes how to add components to the system.

Chapter 4, “System Hardware,” provides a system hardware overview and technical information on system components.

Chapter 5, “Peripheral Devices,” provides information on cabling and configuration of standard system peripherals.

Chapter 6, “System Information,” provides system specifications and other general technical information.

Document Conventions

Bold

Italic Variable values that you supply, or cross-references.

Monospace

SMALL CAPS Key names on the keyboard (such as D, ALT, or F3) and names of files and

CTRL+D Press a key while simultaneously pressing another key; for example, press

Commands, words, or characters that you key in literally.

Output displayed on the screen.

directories. You can type filenames and directory names in the dialog boxes or the command line in lowercase unless directed otherwise.

CTRL and D simultaneously.

Customer Support

Intergraph Computer Systems offers an assortment of customer support options.

Hardware and Softwa r e Suppor t Services

Intergraph Computer Systems provides a variety of hardware services for Intergraph and thirdparty equipment. Services include warranty upgrades, repair depot service, on-site hardware maintenance, system administration, and network consulting. Hardware purchased from Intergraph Computer Systems includes a factory warranty ranging from 30 days to three years. A detailed warranty description is available on the World Wide Web; see the Support pages at http://www.intergraph.com/ics.

Intergraph Computer Systems provides complimentary software support for 30 or 90 days following shipment of a hardware or software product. This includes World Wide Web access, Intergraph Bulletin Board Service access, FAXLink service, and telephone (Help Desk) support. At the end of the complimentary support period, you can purchase other levels of software support.

World Wide Web

You can visit Intergraph Computer Systems on the World Wide Web at http://www.intergraph.com/ics. On these pages, you can get news and product information, technical support information, software updates and fixes, and more.

Intergraph Bulletin Board Servi ce

On the Intergraph Bulletin Board Service (IBBS), you can get technical support information, software updates and fixes, and more.

NOTE Most of the system software for your RAX system can be found in the TDZ 2000 GL2 Series A

area of the IBBS. Additional software can be found in the Digital Media area of the IBBS.

To connect to the IBBS:

1. Set your system’s communications protocol for eight (8) data bits, no parity, one (1) stop

bit, and any baud rate up to 14,400.

2. Using a modem, call 1-256-730-8786. Outside the United States, call one of the mirror

sites listed on World Wide Web; see the Software Support pages at http://www.intergraph.com.

3. At the login prompt, key in your user ID, or new if you have not used the IBBS before.

4. Follow the menus to find what you need.

If you have trouble connecting to or using the IBBS, call the Customer Response Center at 1-800-633-7248 (product entry IBBS) or leave a message for the IBBS System Operator at 1-256-730-1413.

FAXLink

To use the FAXLink:

Telephone

To get customer support by telephone:

Have the following information available when you call:

vii

Call 1-800-240-4300 for information on how to get technical support information. Call 1-256-730-9000 to get documents (up to five per call).

In the United States, call 1-800-633-7248 between the hours of 7:00 a.m. and 7:00 p.m. Central Time, Monday through Friday (except holidays).

Outside the United States, contact your local Intergraph Computer Systems subsidiary or distributor.

Your service number, which identifies your site to Intergraph Computer Systems. You use your service number for warranty or maintenance calls.

Your Customer Personal Identification Number (CPIN). You get a CPIN the first time you call the Customer Response Center; it is associated with your service number for future call logging.

The product’s name or model number.

The product’s serial number. Software product serial numbers are included in the product packaging. Hardware product serial numbers are on a sticker affixed to the product.

Your name and telephone number.

A brief description of the question or problem.

viii

More Support Options

To get information on more customer support options:

Visit the Support pages on the World Wide Web at http://www.intergraph.com/ics.

For hardware support questions in the United States, call 1-800-763-0242.

For software support questions in the United States, call 1-800-345-4856.

Outside the United States, contact your local Intergraph Computer Systems subsidiary or distributor.

1 Accessing the Components

This chapter describes how to access the internal components of the system so you can service and upgrade your RAX system. This chapter also lists tools and describes methods for avoiding electrostatic discharge, removing and replacing cover panels, and accessing components.

Before You Begin...................................................................................................................... 2

Tools.......................................................................................................................................... 2

Avoiding Electrostatic Discharge.............................................................................................. 2

Opening the Base Unit...............................................................................................................3

Opening and Closing the Face Panel......................................................................................... 3

Closing the Base Unit................................................................................................................ 4

System Illustrations................................................................................................................... 5

Before You Begin

WARNING Disconnect the system and peripheral devices from AC power before servicing internal

components! Failure to remove AC power may result in equipment damage or personal injury.

WARNING Follow all warnings and cautions in the servicing instructions. If you fail to follow

documented procedures, personal injury and damage to equipment can result.

CAUTION Use an antistatic wrist strap for all servicing procedures to avoid the possibility of electrostatic

discharge.

“Right side” and “left side” are as seen from the front of the unit.

Tools

You will need the following tools to service the system:

Antistatic wrist strap

Quarter-inch nutdriver

No. 1 and No. 2 Phillips screwdrivers

Three-sixteenth-inch or 5 mm nutdriver

Five-sixteenth-inch or 8 mm nutdriver

Small single-slot screwdriver

Avoiding Electrostatic Discharge

Sensitive components inside the base unit can be damaged by static electricity. To protect against this possibility, take the following precautions when working with internal components.

Unplug the unit from AC power before servicing any electronic component inside the chassis.

Touch the bare metal of the base unit to ensure the base unit and your body are at the same electric potential.

Handle all printed circuit boards as little as possible and by the edges only. Leave new parts in their protective packaging until you install them.

Use a disposable or reusable antistatic wrist strap when servicing or upgrading the system. Once a disposable wrist strap is used, it cannot be used again.

Attach an antistatic wrist strap to any bare metal part of the base unit. The metal conductor in the elastic sleeve of reusable antistatic straps must contact bare skin.

Opening the Base Unit

WARNING Before you open the base unit, shut down the system and turn off power to the system

and external devices (including peripheral devices and the monitor). Use caution to avoid injury when removing covers and other hardware.

CAUTION Ensure the front and side stabilizers of the rack in which the system is mounted are fully

extended.

To open the base unit:

1. Remove the screws that secure the handles to the rack.

2. Disconnect all cables including the power cable, monitor, and all peripheral cables from

the back of the unit.

3. Slide the base unit out of the rack until it locks in the extended position.

4. Remove and retain the two screws that secure the cover to the chassis: one each on the

upper left and upper right corners of the back of the chassis.

5. Slide the cover back about an inch, then lift the cover off.

6. Attach the grounding clip from the antistatic wrist strap to bare metal.

Opening and Closing the Face Panel

To open the face panel:

1. Open the disk drive bay door.

2. Loosen the two thumb screws that secure the face panel to the base unit (on the upper

right and upper left corners of the face plate). See the following figure.

3. Pull the face panel toward you to open it. The face panel swings down on hinges attached

to the lower corners of the base unit. See the following figure.

Face Panel Thumb Screw (one on each side)

To close the face panel:

1. Lift the face panel upward and push it onto the base unit.

2. Secure the face panel to the base unit by tightening the two thumb screws.

3. Close the disk drive bay door.

Closing the Base Unit

CAUTION After servicing or upgrading the system, always replace the covers that were removed. The

covers ensure the system maintains proper air flow, so internal components do not overheat and fail. The covers also ensure that electromagnetic interference (EMI) emissions remain below the standard requirements.

To close the base unit:

1. Remove the antistatic wrist strap from the base unit.

2. Replace the cover.

3. Secure the cover to the base unit with the screws retained earlier.

4. Slide the base unit into the rack.

5. Secure the base unit to the rack by replacing the screws attaching the handles to the rack.

6. Reconnect all cables including the power cable, monitor, and peripheral cables to the

back of the system.

System Illustrations

The following illustrations show both external and internal views of the system.

This front, right view shows the system with all covers in place .

Disk Drive Bay

Door Lock

Top Cover

Disk Drive Bay

CD-ROM Drive

Floppy Disk Drive

Face Panel

System LEDs and Power/Reset Switches

Power Supply

Input/Output Panel

This back, right view shows major internal parts of the system without covers, cables, system board, and option cards.

Peripheral Device Bay

Chassis Fan/ Mounting Plate

Disk Drive Bay Fans

Face Panel

Disk Drive Bay

Expansion Slots

2 Servicing the System

This chapter describes how to replace the standard parts inside your RAX system.

Before You Begin...............................................................................................................8