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Greetings
Thank you for purchasing the Mylex Global Array Manager Client Software v2.21 with
Workstation Array Manager.
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Please Notice
Mylex is a registered trademark of Mylex Corporation. Global Array Manager, Workstation
Array Manager, RAID Assist, and DAC960 are trademarks of Mylex Corporation. Novell and
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registered trademarks of The Santa Cruz Operation, Ltd. Windows, Windows NT, Windows 95,
Windows 98, Microsoft Exchange, and Microsoft At Work Fax are registered trademarks of
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About This Manual
This installation guide covers the steps involved to install and use the client
component of Mylex Corporation’s Global Array Manager Version 2.21, or
the Workstation Array Manager .
For information on installing and running the server component of Global
Array Manager (version 2.21), consult the Disk Array Controller Software Kit Installation Guide and User Manual, Mylex Part Number 771929.
For information on defining and setting RAID (Redundant Array of
Independent Disks) levels and the configuration of disk arrays and
controllers, consult the RAID EzAssist Configuration Utility v1.00 User Reference Guide, Mylex Part Number 775029.
Conventions
Throughout the manual, the following conventions are used to describe user
interaction with the product:
boldThe user must enter the bold text exactly as shown
↵Press the Enter key, or
EnterPress the key labeled “Enter” (or “Delete”, etc.)
File, Run Select the Run option from the pull-down menu
activated when the File menu pad is selected
Note
☛
Supplementary information that can have an ef fect on
system performance
m
Caution
Notification that a proscribed action has the potential
to adversely affect equipment operation, system
performance, or data integrity
WARNING
,
Notification that a proscribed action will definitely
result in equipment damage, data loss, or personal
injury
Information (Level 4) .........................................................................A-3
Glossary
Manual No. 771961ix
xGAM Client v2.21 and WSAM User’s
Chapter 1
Introduction
Figure 1-1. Global Array Manager Client
Overview
Global Array Manager Client software v2.21 (GAM Client 2.21) is used in
order to:
• Monitor, manage, maintain, and configure Mylex Disk Array
Controllers and the physical and logical drives that are connected to
these controllers, even across remote servers
• Monitor and manage SCSI Host Bus Adapters and the physical devices
that are connected to these adapters, even across remote servers
Manual No. 7719611-1
Overview
Workstation Array Manager functions very similarly to Global Array
Manager Client, except for the following:
• Workstation Array Manager (WSAM) is used to monitor, manage,
maintain, and configure only Mylex Disk Array Controllers, physical
devices, and logical drives thatreside on the individual workstation where WSAM is running.
• WSAM cannot access remote servers and work with controllers or
devices connected to those servers.
• WSAM runs only under Windows NT, while GAM Client can run
under Windows NT, Windows 95, or Windows 98.
• Workstation Array Manager has no Global Status View and does not
include any of the network-related components available through
Global Array Manager Client.
Most functions of GAM Client 2.21, however, are available in WSAM, so
this manual applies to both versions.
Global Array Manager Components
Global Array Manager has three components:
• Global Array Manager Server component (which is part of the Mylex
Disk Array Controller Software Kit)
• Global Array Manager Client component
• Workstation Array Manager component
Each component handles specific tasks based upon the selected function.
Configuration Functions
Configuration functions are easily performed using RAID AssistTM, an
intuitive, wizard-like utility in the GAM Client and WSAM components that
simplifies the process of setting up or reconfiguring a disk array. Just answer
a few brief questions, and RAID Assist automatically does the rest. Use
Manual Configuration for more control over drive group setup or individual
configuration parameters.
1-2GAM Client v2.21 and WSAM User’s Manual
Introduction
Monitoring Functions
The Global Array Manager Server component collects and disseminates
information on disk array or HBA subsystem status and resource utilization.
The Global Array Manager Client component organizes this information
through an intuitive graphical display. Errors and events are recorded in a
log, and if a problem is serious enough to warrant immediate attention,
operators can be alerted via popup windows, pagers, fax, or email if so
desired.
Maintenance Functions
The Global Array Manager Client or Workstation Array Manager manages
or performs maintenance on individual disk arrays and drives (with the
appropriate authentication), again by means of the graphical user interface.
This includes removing physical devices from operation in a functioning
disk array (also known as “killing” or off-lining a drive), rebuilding drives,
selecting hot spares, and initiating a check of consistency (or parity)
information on arrays that are configured to support redundancy. The Global
Array Manager Server executes the management instructions specified by
the Global Array Manager Client.
What’s New In GAM Ver sion 2.21?
Global Array Manager Version 2.21 contains new features, enhancements,
and modifications not available in earlier versions of Global Array Manager:
Support for the Mylex DAC960FF External RAID Controller. In
addition to support for earlier External SCSI RAID Controllers such as the
DAC960SX, and External Fibre Channel RAID Controllers such as the
DA C960SF and D AC960FL, GAM V ersion 2.21 adds full support (including
controller options) for the DAC960FF Fibre Channel-to-Fibre Channel
RAID Controller.
Support for Disk Array Controllers Using PCI Firmware 4.07. Version
2.21 of GAM supports Mylex PCI-Based Disk Array Controllers which run
Mylex PCI Firmware up to and including Version 4.07.
Support for Disk Array Controllers Using PCI Firmware 5.07. Version
2.21 of GAM supports Mylex PCI-Based Disk Array Controllers which run
Mylex PCI Firmware Version 5.07.
Manual No. 7719611-3
What’s New In GAM Version 2.21?
Remote Firmware Upgrade for External RAID Controllers. Version
2.21 of GAM includes a Flash Utility to allow an easy method of upgrading
the firmware on your Mylex External SCSI and Fibre Disk Array Controllers
when enhanced firmware releases become available.
New Workstation Array Manager (WSAM) Component. Shipped with
Global Array Manager 2.21 is a Workstation Array Manager component
which runs on Windows NT workstations. This component is an alternative
to Global Array Manager Server and Client when a user only needs to
monitor, manage, maintain, and configure controllers, physical devices,
logical drives, and disk arrays that are directly connected to the workstation
running WSAM. For remote server access, GAM Server and GAM Client
must be used instead.
Simplified Global Array Manager Component and Subcomponent
Installation under Windows NT/95/98. Version 2.21 of GAM includes an
enhanced installation wizard which simplifies and combines installation of
all GAM components and subcomponents from the distribution CD-ROM
when running under Windows NT/95/98. Under Windows NT, the user can
choose to install GAM Server, GAM Client, or WSAM, WSAM by itself, or
both GAM Server and GAM Client together. In addition, subcomponents of
GAM Server such as DMI and SNMP can be individually selected or
deselected for installation.
Basic Support for PCI Clustering. Version 2.21 of GAM includes support
for basic PCI clustering through Controller Options, with optional Host ID
change.
Support for External Controller Battery Backup Units (BBUs). Version
2.21 of GAM adds support for Mylex External RAID Controller BBUs.
Enclosure Management for External Fibre Controllers. Version 2.21 of
GAM adds SES Enclosure Management support for Mylex External Fibre
Channel Controllers such as the DAC960FF. The Enclosure option can be
selected from the Administration menu or from within the Controller View
of a Fibre Channel controller.
Other Functional and User Interface Enhancements. Numerous
enhancements have been made to GAM, including the following: enhanced
controller options and parameters for PCI and External controllers, a new
controller information layout for External Controllers, and the ability to
disable logical drive background initialization.
1-4GAM Client v2.21 and WSAM User’s Manual
Introduction
Requirements
GAM
Because Global Array Manager is a client/server application, the GAM
Server software component provided in the Mylex Disk Array Controller
Software Kit must be installed in one or more file servers in order for the
GAM Client software component to operate. Hardware and software
requirements for installation and operation of the GAM Server component
are described for each supported network operating system in the Mylex
Disk Array Controller Software Kit Installation Guide and User Manual.
WSAM
If remote server access is not required, Workstation Array Manager can be
installed instead of GAM Client on a Windows NT workstation. WSAM
requires only that Windo ws NT be running; it does not require installation of
GAM Server or GAM Client on any system.
Client and Workstation Hardware and Software
• PC-compatible computer with an 80486 (or higher) class processor and
at least 4 MB of system memory (Pentium processor and 16 MB of
system memory are recommended)
• GAM Only: Network interface card connected to a functioning
network
• CD-ROM drive for CD-ROM installation, or 31/2-inch disk drive for
diskette installation
• Fixed disk with at least 8 MB available free space (16 MB
recommended)
• Mouse or other pointing device
• GAM Only: Appropriate network drivers for the installed network
interface card
• GAM Only: For proper client component connectivity, installed and
functioning GAM Server software component on the server, under an y
of the supported operating systems (NetWare 4.11/4.2 or 5.0, Windows
NT 4.0, SCO UNIX OpenServer 5.0.4, UnixWare 2.1.x or 7.0)
Manual No. 7719611-5
Requirements
• For GAM component installation and operation, Microsoft Windows
NT 4.0, Microsoft Windo ws 95 or W indo ws 98 installed on a local hard
disk
• For WSAM component installation and operation, Microsoft Windows
NT 4.0 installed on a local hard disk
• GAM Only: TCP/IP stack installed.
Optional
• Modem or Fax/Modem (Hayes compatible)
• MAPI-compliant messaging client (e.g., Microsoft Mail) (Required for
Windows NT)
• Microsoft Exchange and Microsoft At Work Fax for fax notification of
events (Windows 95 only)
Refer to your server documentation and to the Windows documentation for
more information on hardware and operating system requirements.
1-6GAM Client v2.21 and WSAM User’s Manual
Chapter 2
Installation
Installation Overview
Installation of the Global Array Manager Client component requires one of
the following operating systems:
• Windows NT 4.0
• Windows 95
• Windows 98
Installation of the Workstation Array Manager component requires the
Windows NT 4.0 operating system.
☛Note
You may install either Global Array Manager Client
OR W orkstation Array Manager during an installation
session, but not both at the same time.
This chapter assumes that the network administrator for this site will be
performing these installation procedures.
If you are installing GAM Client, you may also choose to install GAM
Server and its subcomponents at the same time on the same system. Refer to
the Disk Array Controller Software Kit Installation Guide and User Manual
(P/N: 771929) for GAM Server installation instructions.
Manual No. 7719612-1
Installation of Global Array Manager Client or Workstation Array Manager
Installation of Global Array Manager Client or
Workstation Array Manager
File List
Global Array Manager and W orkstation Array Manager software are shipped
on an accompanying distribution CD-ROM. The file list (and path) is as
follows (where X: represents the drive letter of your CD-ROM dri ve):
4. After a few moments, the Welcome dialog box appears (Figure 2-3).
Click Next to proceed with the installation, or click Cancel to end the
installation procedure and return to the menu.
Figure 2-3. Welcome Dialog Box
Manual No. 7719612-3
Installation of Global Array Manager Client or Workstation Array Manager
5. Click Yes to accept the Mylex Software License Agreement.
☛Note
If you click No, you will not be allowed to continue
with software installation.
The Select Components dialog box is displayed as shown in Figure 2-4. At
this point you will select the component(s) you wish to install.
Figure 2-4. Select Components to Install
6. To select Global Array Manager Client for installation, click the box (if
necessary) to check the Global Array Manager Client option, OR
To select Workstation Array Manager for installation, click the box to
check the Workstation Array Manager option.
☛Note
If you check Global Array Manager Client, you may
also choose to install Global Array Manager Server at
this time. Instructions for GAM Server installation are
described in the Software Kit documentation.
2-4GAM Client v2.21 and WSAM User’s Manual
Installation
7. Click Next to continue with the installation once you’ve selected your
component(s).
If you selected BOTH Global Array Manager Client AND Workstation
Array Manager, you will see the following message (Figure 2-5):
Figure 2-5. Error - Must Choose GAM Client OR WSAM
• If this message appears, click OK, then deselect either Global Array
Manager Client or Workstation Array Manager and click Next.
If you are attempting to install Workstation Array Manager under
Windows 95 or Windows 98, you will see the following message
(Figure 2-6):
Figure 2-6. Error - WSAM Must Be Installed Under Windows NT
• If this message appears, click OK, then deselect Workstation Array
Manager and click Next.
Manual No. 7719612-5
Installation of Global Array Manager Client or Workstation Array Manager
Global Array Manager Client Installation
If you’ve selected Workstation Array Manager, skip ahead to “Workstation
Array Manager Installation” on page 2-10.
The Choose Destination Folder dialog box is displayed (Figure 2-7).
Figure 2-7. Destination Folder for Global Array Manager Client
1. In the Destination Folder area in Figure 2-7, the suggested directory
path for installation of GAM Client reads:
• If this message appears, click Yes to overwrite the existing GAM Client
installation, OR
• Click No to retain the existing GAM Client and select a new
destination folder for the new GAM Client, then click Next to proceed.
2. The Installation Summary screen (Figure 2-9) summarizes the
components and subcomponents you’ve selected for installation. Click
Next to continue or Back to change selected components.
Figure 2-9. Installation Summary
Manual No. 7719612-7
Installation of Global Array Manager Client or Workstation Array Manager
3. During installation, files are decompressed and copied from the
installation CD-ROM to the destination folder (Figure 2-10).
Figure 2-10. Installation Progress Display
Shortly after the installation completes, the following display appears
(Figure 2-11):
Figure 2-11. View ReadMe File(s)
If you also installed Global Array Manager Server, your screen will
display the names of both readme files.
2-8GAM Client v2.21 and WSAM User’s Manual
Installation
• To view changes and updates to the program or installation guide,
check the box which reads “Read the Global Array Manager Client
readme file now,” then click Next.
4. If you chose to view the ReadMe file, the Notepad accessory will open
and the file will be presented.
Read the contents of this file for the most up-to-date information about
Global Array Manager Client. Much of this information may not
appear in this installation guide, as sometimes last-minute
modifications to the software are done after completion of the guide.
You may also wish to print the contents of this file.
5. Close the Notepad accessory after reading and/or printing.
6. The Setup Complete dialog box displays (Figure 2-12):
Figure 2-12. Setup Complete. Launch GAM Client?
• If you want to launch Global Array Manager Client right after Setup,
click the box to check the “Launch Global Array Manager Client now”
option.
• Click Finish to complete Setup.
Manual No. 7719612-9
Installation of Global Array Manager Client or Workstation Array Manager
Workstation Array Manager Installation
The Choose Destination Folder dialog box is displayed (Figure 2-13).
Figure 2-13. Destination Folder for Workstation Array Manager
1. In the Destination Folder area in Figure 2-13, the suggested directory
path for installation of WSAM reads:
C:\Program Files\Mylex\Workstation Array Manager
• To select a different destination folder, click Browse, navigate to the
folder you wish to select, then accept it.
• To proceed with the installation, click Next.
If Setup detects a previous installation of Workstation Array Manager
in the folder you specified, you will see the following message (Figure
2-14):
2-10GAM Client v2.21 and WSAM User’s Manual
Installation
Figure 2-14. Existing WSAM Detected. Overwrite?
• If this message appears, click Yes to overwrite the existing WSAM
installation, OR
• Click No to retain the existing WSAM and select a new destination
folder for the new WSAM, then click Next to proceed.
2. The Installation Summary screen (Figure 2-15) summarizes the
components and subcomponents you’ve selected for installation. Click
Next to continue or Back to change selected components.
Figure 2-15. Installation Summary
Manual No. 7719612-11
Installation of Global Array Manager Client or Workstation Array Manager
3. During installation, files are decompressed and copied from the
installation CD-ROM to the destination folder (Figure 2-16).
Figure 2-16. Installation Progress Display
4. After installation completes, the following message appears
(Figure 2-17):