Intergraph Matrox Millennium II Installation Guide

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Matrox Graphics Architecture

ENGLISH

Matrox Productiva G100 • Matrox Millennium II • Matrox Mystique 220

• Installation Guide •

10526-101-0300

1998.02.20

Copyright © 1998 Matrox Graphics Inc. • (English) All rights reserved. • (Français) T ous droits réservés. • (Deutsch) Alle Rechte vorbehalten. • (Italiano) Tutti i diritti riservati. • (Español) Reservados todos los derechos.

Trademarks • Marques déposées • Warenzeichen

• Marchi registrati • Marcas registradas

Matrox Electronic Systems Ltd..................................... Matrox®, Matrox Mystique

Matrox Graphics Inc..................................................... CenterWINDOW™, DeskNav™, MatroxG100™,

Matrox HD Benchmark™, Matrox m3D™, Matrox Media XL-MPEG™, Matrox Millennium™, Matrox Millennium II™, Matrox Mystique 220™, Matrox PC-VCR Remote™, Matrox Productiva™, Matrox Quick Connect™, Matrox Rainbow Runner™, Matrox Rainbow Runner Studio™, Matrox Rainbow Runner TV™, MaxVIEW™, MGA™, MGA Control Panel™, MGA Desktop Navigator™, MGA DynaView™, MGA Impression™, MGA Impression Plus™, MGA Millennium™, MGA PowerDesk™, MGA PowerDoc™, MGAQuickDesk™, ModeSWITCH™, PanEND™, PanHOME™, PanLOCK™,

PixelTOUCH™, QCDP™, QuickAccess™, ResSwitch™

Adobe Systems Inc......................................................Acrobat®, Adobe

Autodesk Inc.................................................................3D Studio®, AutoCAD

Bentley Systems Inc..................................................... MicroStation™

CompuServe Inc. ......................................................... CompuServe

Eastman Kodak Company............................................Kodak Precision™

Intel Corporation........................................................... Intel®, MMX™, Pentium

International Business Machines Corporation .............IBM®, OS/2®, PowerPC®, VGA

Microsoft Corporation...................................................ActiveMovie™, ActiveX™, Direct3D™, DirectDraw™,

DirectVideo™, DirectX™, Microsoft®, MS-DOS®, Windows

Windows 95™, Windows for Workgroups™, Windows NT™

Ulead Systems, Inc......................................................Ulead

U.S. Environmental Protection Agency........................ Energy Star™

VDOnet Corporation Limited........................................ VDOnet®, VDOPhone™

®,

• (English) All other nationally and internationally recognized trademarks and tradenames are hereby acknowledged. • (Français) Toutes les autres marques et tous les autres noms déposés reconnus nationalement ou internationalement sont également reconnus par les présentes. • (Deutsch) Alle sonstigen national und international bekannten Warenzeichen und Produktnamen werden hiermit anerkannt. • (Italiano) Eventuali altri nomi di prodotto menzionati in questo manuale sono dei proprietà di rispettivi produttori. • (Español) Por medio del presente se reconocen todas las demás marcas y nombres comerciales reconocidos a nivel nacional e internacional.

USA

American user’s information – FCC Compliance Statement

Warning Changes or modifications to this unit not expressly approved by the party responsible for compliance could void the user’s authority to operate this equipment. To meet FCC requirements , shielded cables must be used to connect the monitor and other peripherals to the card.

Remark for G+/PRO, MIL2 and MY220 series This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.

• Increase the separation between the equipment and receiver.

• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.

• Consult the dealer or an experienced radio/TV technician for help.

CANADA

(English) Canadian user’s information – Industry Canada Compliance Statement

Remark for G+/PRO, MIL2 and MY220 series This digital apparatus does not exceed the Class B limits f or radio noise emission from digital apparatus set out in the Radio Interference Regulation of Industry Canada.

(Français) Informations destinées aux utilisateurs Canadiens – Conformité avec les exigences du ministère de l’Industrie Canada

Avis relatif à la série G+/PRO, MIL2 et MY220 Le présent appareil numérique n’émet aucun bruit radioélectrique dépassant les limites applicables aux appareils numériques de Classe B prescrites dans le Règlement sur le brouillage radioélectrique édicté par Industrie Canada.

Contents

Using this guide 3

Overview 4

Hardware installation 5

Software installation 7

Software setup – Windows 95 8

Monitor setup..........................................................................................................................8

Display setup ..........................................................................................................................8

Software overview..................................................................................................................9

Software setup – Windows NT 4.0 10

Monitor setup........................................................................................................................10

Display setup ........................................................................................................................10

Software overview................................................................................................................11

Troubleshooting 12

Display information 19

Index 21

2 Matrox Graphics Card – Installation Guide

Using this guide

This guide assumes you’re familiar with basic functions like click, right-click and double-click, and that you’re familiar with the basics of the operating system you’re using. Also, we use the following conventions:

 Bold for text that appears on-screen, subheadings and labels.  Italics for file names, paths, publication titles, and new terms.  Bold Italic for emphasis.  Keyboard keys in square brack ets, with a plus sign separating keys that you press simultaneously .

For example: press [Ctrl]+[Alt]+[Del] to restart your computer.

 Arrows (“”) to separate ordered directions. For example, “click OK  Close  OK” is the same

as “click

 When viewing online, green for cross-references and underlined green for links to Web pages.

Click green text to jump to what is being referenced. (To jump to Web pages, your system first needs to have full Internet access.)

More information

W e provide additional documentation in Help f iles, r eadme f iles, and Adobe Acrobat PDF (Portable Document Format) files. T o vie w or print PDF files, use the install from the “Matrox Installation” CD-ROM. This guide is available on the CD-ROM as a PDF file (doc\inst_en.pdf). The online version of this guide has additional information, including the following sections: “Hardware information”, “Customer support”, “W arranty” and “Software license agreement”.

OK, then click Close, then click OK”.

Acrobat Reader program, which you can

For context-sensitive Help where available, click the “ ” icon in the title bar, then click the item you want help on. Right-click a Help topic for a pop-up menu that lets you print or copy it.

Matrox Graphics Card – Installation Guide 3

Overview

Thank you for purchasing a Matrox graphics card. Your Matrox Productiva G100, Millennium II or Mystique 220 card is a high-performance graphics card that plugs into an expansion slot inside your personal computer. Matrox’s 64-bit graphics engine giv es you superior performance with W indo ws, digital video and 3D graphics. To further accelerate 3D programs, your Matrox card uses bus mastering and has hardware-accelerated features, including texture mapping, Gouraud shading and Z-buffering. Depending on the model of your Matrox card, it supports display resolutions up to 1800 × 1440 and 1920 × 1200.

Your Matrox graphics card is 100% VGA compatible and supports all VESA standards: VBE 2.0 (Super VGA modes), DPMS (energy saving), and DDC-2B (Plug-and-Play monitor).

Also, depending on the model of your Matrox card, you can upgrade it with more RAM or multimedia hardware add-ons. For more information on available upgrades, see the Matrox Web site (www.matrox.com/mga).

Software supplied

 MGA PowerDesk for Windows 95: MGA display drivers; DirectDraw, DirectVideo and

Direct3D support;

Desktop Navigator

 MGA PowerDesk for Windows NT 4.0: MGA display drivers; DirectDraw and OpenGL

support;

Desktop Navigator

 Microsoft DirectX 5  Adobe Acrobat Reader for Windows  Online documentation  Various third-party software

Settings, Monitor, Information, Performance and PowerDesk property sheets; MGA

Settings, Monitor, Color, Hot Keys and Information property sheets; MGA

and MGA QuickDesk programs; online documentation

Installation overview

1 Install the hardware – see “Hardware installation”, page 5. 2 Install the software – see “Software installation”, page 7.

4 Matrox Graphics Card – Installation Guide

Hardware installation

WARNING – Static electricity can severely damage electronic parts. Take these precautions:

 Before touching any electronic parts, drain the static electricity from your body. You can do

this by touching the metal frame of your computer.

 Don’t remove a card from the anti-static container it was shipped in until you’re ready to

install it. When you remove a card from your computer, place it back in its container.

 When handling a card, hold it by its edges, and avoid touching its circuitry.

Switch to the standard VGA display driver

If you’re running Windows 95 on your computer, this step is not necessary. If you’re using another operating system (for example, Windows NT 4.0), see its documentation for how to switch to VGA mode.

Open your computer and remove your existing graphics card

Turn off your computer and all peripherals such as the monitor or printer. Open the computer and remove your existing graphics card. (If you have a display adapter built into your computer’s motherboard, it should automatically disable itself after your Matrox card is installed.)

Choose an expansion slot

Most computers have different types of expansion slots. Choose an AGP or PCI slot, depending on the type of Matrox graphics card you have. Your system manual should identify the location of each type of expansion slot in your computer.

(Back of computer)

AGP slot

PCI slot

ISA slot

WARNING: Inserting your Matrox card into the wrong slot could damage your card, your computer, or both.

If you have an A GP card, don’ t insert the plastic tab next to the connector pins into the slot.

Matrox Graphics Card – Installation Guide 5

Insert your Matrox card

Remove the cover for the slot you intend to use. Save the screw for the mounting bracket.

racket screw

Graphics card

Position your Matrox card over the expansion slot you’ve chosen. Push the card in f irmly and evenly until it’ s fully seated in the slot. Replace the screw to secure the bracket of your Matrox card to the computer frame.

Connect the monitor

Expansion

slot

Motherboard

Simply plug your monitor cable into the monitor connector on your Matrox card. Make sure the other end of the monitor cable is properly connected to your monitor. See your monitor manual for more information.

Restart your computer

Install the software

If you’re using W indows 95, it detects new hardware when you restart. If Matrox display drivers haven’t been pre viously installed, Windo ws 95 reports finding a PCI adapter (even if you have an AGP card).

 If you see the New Hardware Found dialog box, click “Do not install a driver”, then OK.*  If you see the Update Device Driver Wizard dialog box, click Next, then Finish.

At this point, Windows is using a display driver that doesn’t fully support your Matrox graphics card. To install Matrox display drivers and other software, see “Software installation”, page 7.

If you’re using Windows NT 4.0, see “Software installation”, page 7.

* If you prefer, you can select “

drivers from the root folder of the “Matrox Installation” CD-ROM.

6 Matrox Graphics Card – Installation Guide

Driver from disk provided by hardware manufacturer

” to install the Matrox display

Software installation

This section describes how to install Matrox software for Windows 95 and WindowsNT4.0.

1 Insert the “Matrox Installation” CD-ROM in your CD-ROM drive – the mgasetup program

automatically starts. This setup program works with Windows 95 and Windows NT 4.0, and detects which operating system you’re using.

2 Select the language you want to use, then click Next. 3 To see notes on the contents of the CD-ROM, click View ReadMe. To continue, click Next. 4 If this is a first-time installation, the setup program lists drivers that are not installed.

To begin the software installation, click

5 Choose an installation type:

 To install the complete MGA PowerDesk

(recommended), click

 To customize the PowerDesk installation, click

Custom.

If you click

Custom, the setup program prompts you

Typical.

for a destination folder and what PowerDesk options you want to install.

After you choose, the setup program automatically installs Matrox software and drivers. After this is done, leave the CD-ROM in your CD-ROM drive, then click

OK to restart your computer and for all changes to take effect.

Install.

6 After you restart your computer, the CD-ROM setup program starts again. The main menu lists

other software you can install from the CD-ROM. To install, select an item, click

Install, then

follow the on-screen instructions. After the installation of an item is finished, you can return to the main menu to install another. Click

Exit when you’re done.

If this is a first-time installation, your display is using a 640 × 480 resolution with 256 colors – supported by most monitors. To adjust software monitor settings:

 for Windows 95, see “Software setup – Windows 95”, page 8.  for Windows NT 4.0, see “Software setup – Windows NT 4.0”, page 10.

Matrox Graphics Card – Installation Guide 7

Software setup – Windows 95

To access PowerDesk programs and online documentation, click  Programs 

MGA PowerDesk.

Monitor setup

To check your monitor settings

Right-click the Windows desktop background, then click the Properties menu item 

Monitor tab.

If you have a Plug-and-Play monitor: Make sure the is selected, the MGA display driver automatically uses the correct settings for your monitor.

If you don’t have a Plug-and-Play monitor: If the monitor type listed under the incorrect or shows

T o select a monitor, click the this button, then click method of monitor selection. For more information on monitor selection, see the MGA PowerDesk online guide.

Note: Many Plug-and-Play monitors do not automatically report if they’re capable of 1152 × 864, or 1600 × 1200 and higher display resolutions. To use these resolutions, or higher refresh rates than those reported by the monitor, you can use the MGA monitor selection method.

WARNING: If incorrect software monitor settings are applied, some monitors can be permanently damaged. For more information, see your monitor manual.

Windows 95 Monitor button is selected. If this button

Windows 95 Monitor button is

Unknown Monitor, you should select a monitor.

MGA Monitor button, select your monitor by name in the list below

OK. If your monitor doesn’t appear in the list, you can try the Windo ws 95

Display setup

After checking your monitor’s software settings, you can change your display resolution, color palette and other MGA PowerDesk settings. To access MGA display property sheets, right-click the Windows desktop background, then click the resolution or color palette, click the

Settings tab. For more information on changing your display

settings, see the MGA PowerDesk online guide.

8 Matrox Graphics Card – Installation Guide

Properties menu item. To change your display

Software overview

MGA PowerDesk for Windows 95 includes

 MGA display driver with:

 DirectDraw, DirectVideo and Direct3D support for direct access to Matrox hardware.  Plug-and-Play (DDC-2B) and Energy Star (DPMS) support.

 Settings property sheet to change your display settings. Use this sheet to access MGA

PowerDesk features such as:

 Desktop mode buttons to set up a proportional, horizontal or vertical virtual desktop.  Display schemes to easily switch to a pre-defined display setting.  Performance property sheet to change MGA display driver performance settings.  Utilities property sheet to configure MGA PowerDesk options.

 Monitor property sheet to inform the MGA display driver of your monitor’ s capabilities. You can

use this sheet instead of the Windows 95 method of monitor selection.

 Color property sheet to change your display’s color balance.  Hot Key property sheet to define keyboard shortcuts for:

 CenterWINDOW to center your view area on the active window.  MaxVIEW to resize the active program window to the size of your current display area.  PanEND to move your display area to the right or bottom of your virtual desktop.  PanHOME to move your display area to the left or top of your virtual desktop.  PanLOCK to enable or disable panning.

 PixelTOUCH to magnify part of your desktop area.  Information property sheet for information on your display hardware and software.  MGA Desktop Navigator program to quickly move the view area of your desktop and for quick

access to the PixelTOUCH zoom, PanLOCK and CenterWINDOW features.

 MGA QuickDesk menu to quickly switch to a saved display scheme, to save and restore the

position of your desktop icons, to open the Windows

MGA Desktop Navigator. To see this menu, click the monitor icon on the Windows95 taskbar.

 MGA Diagnostic program to identify some possible display-related problems.

Display Properties dialog box, or to start

Matrox Graphics Card – Installation Guide 9

Software setup – Windows NT 4.0

To access PowerDesk programs and online documentation, click  Programs 

MGA NT PowerDesk.

Monitor setup

To check your monitor settings

Right-click the Windows desktop background, then click the MGA Display Properties menu item

 Monitor tab.

If you have a Plug-and-Play monitor: Make sure the the MGA display driver automatically uses the correct settings for your monitor . If not, click this button, then click

If you don’t have a Plug-and-Play monitor: See if the MGA monitor selection method. For more information on MGA monitor selection, see MGA PowerDesk online guide.

Note: Many Plug-and-Play monitors do not automatically report if the y’re capable of 1152× 864 or 1600 × 1200 and higher display resolutions. To use these resolutions, or higher refresh rates than those reported by the monitor, you can use the MGA monitor selection method.

WARNING: If incorrect software monitor settings are applied, some monitors can be permanently damaged. For more information, see your monitor manual.

Plug-and-Play (DDC) monitor button is selected. If so,

Apply.

Default monitor (60 Hz) button is selected. If so, use the

Display setup

10 Matrox Graphics Card – Installation Guide

MGA Display Properties menu item. To change your

Settings tab. For more information on changing your

Software overview

MGA PowerDesk for Windows NT 4.0 includes

 MGA display driver with:

 Multi-display support to use up to 4 monitors at a time (one monitor for each Matrox card –

of the same type – in your computer)

 Accelerated DirectDraw and OpenGL support for direct access to Matrox hardware.

 Plug-and-Play (DDC-2B) monitor support.  Settings property sheet to change your display settings. This sheet provides access to MGA

PowerDesk features such as:

 Desktop mode buttons to set up a proportional, horizontal or vertical virtual desktop.

 Display schemes to easily switch to a pre-defined display setting.  Monitor property sheet to inform the MGA display driver of your monitor’s capabilities.  Information property sheet to display hardware and software version numbers and capabilities.  Performance property sheet to configure advanced driver performance settings.  PowerDesk property sheet with settings for:

 PixelTOUCH to zoom in and pan on your view area.

 CenterWINDOW to center opened windows in your view area.

 MaxVIEW to maximize windows in your view area instead of your desktop.

 CenterPOPUP to have new windows pop up in the center of your current view area.  MGA Desktop Navigator (DeskNav) program to quickly change the view area of your desktop and

give you quick access to the PixelT OUCH zoom and CenterWINDOW features. Access DeskNav through

 MGA QuickDesk program to quickly switch between your saved display schemes, open the MGA

Display Properties

monitor icon on the Windows NT taskbar.

 Programs  MGA NT PowerDesk.

dialog box or launch MGA Desktop Navigator. This program appears as a

Matrox Graphics Card – Installation Guide 11

Troubleshooting

15-pin connector

This section contains solutions to problems you may encounter with your Matrox graphics card.

Problem: Computer doesn’t boot after Matrox card is installed

Cause

in Windows NT, all other graphics cards in your computer must also be Matrox cards of the same type – Productiva G100, Millennium, Millennium II or Mystique 220.)

There may be another graphics adapter in your computer. (For MGA multi-display mode

Solution

have not automatically disabled it when you inserted your Matrox card. Check your system manual for instructions on how to disable your computer’s built-in graphics adapter.

If another graphics card is plugged into an expansion slot, remove it. If a graphics adapter is built-in to your computer’s motherboard, your system may

Problem: Wrong color balance, screen image off-center, or no picture at all

Cause

Your monitor’s video controls may be improperly set.

Solution

information, see your monitor manual.

Solution

is firmly in place.

Solution

connection to the monitor is firmly in place.

Adjust your monitor’s controls (brightness, contrast and so on). For more

The monitor connections may have been inserted improperly.

Make sure the monitor’s power cable is firmly in place. Make sure the 15-pin connector to your Matrox graphics card

If your monitor uses a 15-pin connector, make sure the

Solution

(HSYNC – white or gray wire), and Vertical Sync (VSYNC – black wire) connections are firmly in place and plugged into the correct input.

Cause

connection settings may be incorrect.

Solution

and sync switches (if available) to 75 ohms, with the sync set to “external”. These controls are usually switches on the back of your monitor.

12 Matrox Graphics Card – Installation Guide

If your monitor uses BNC input, make sure the Red, Green, Blue, Horizontal Sync

If your monitor uses BNC input, one or more

Set each of your monitor’s RGB input

Bayonet Nut Connect (BNC)

Problem: After the startup screen, or after display settings are changed, the screen image is garbled or unusable

(rolling screen images, overlapping screen images or a blank screen)

Cause

The MGA display driver may be trying to use settings your monitor doesn’t support. This can happen if a monitor was never selected in the software and the display resolution was changed to one your monitor doesn’t support, or if the monitor connected to your computer was changed without it being changed in the software.

WARNING: If incorrect software monitor settings are applied, some monitors can be permanently damaged. For more information, see your monitor manual.

Solution

1 Press [Ctrl]+[Alt]+[Del] twice to restart your computer. 2 When you see “Starting Windows 95...”, press [F5] to enter “safe mode”. 3 Right-click the Windows desktop background, then click the Properties menu item 

Settings tab.

4 Move the Display area slider down to its lowest settings, then click OK. 5 Restart your computer normally. 6 Select a monitor with the Monitor property sheet, then you can adjust your display settings.

Windows 95:

For more information, see the MGA PowerDesk online guide.

Solution

1 Press [Ctrl]+[Alt]+[Del]  [Tab]  [Tab]  [Enter]  [] (down arrow)  [Enter] to restart

Windows NT 4.0:

your computer.

2 From the startup menu, choose Windows NT 4.0 “VGA mode”.

After startup, MGA software prompts you that MGA display drivers are not acti ve; click

to continue.

3 Right-click the Windows desktop background, then click the MGA Display Properties menu

item

 Settings tab.

Windows may prompt you that the display settings are incorrect for the current mode; click

OK to continue.

For more information, see the MGA PowerDesk online guide.

Matrox Graphics Card – Installation Guide 13

Problem: After game for Windows 95 starts, monitor doesn’t display properly (rolling screen images, overlapping screen images or a blank screen)

Cause

If your game uses a low-resolution (640 × 480 and below), full-screen display mode, your

monitor may not support the refresh rate the MGA driver is using.

Solution

1 If the game is still running in full-screen mode, press [Ctrl]+[Alt]+[Del] once for the Close

Program

2 Right-click the W indows desktop background, then click the Properties menu item  Monitor

tab

3 From the MGA monitor list, select the monitor model you’re using. If your monitor model

dialog box, and then click the End Task button.

 MGA Monitor button.

does not appear in the list, select a monitor that runs at 60 Hz at 640 × 480 (for example,

Standard Monitor Types  Vesa 1024X768 @60Hz). For more information on MGA monitor

selection, see the MGA PowerDesk online guide.

4 Click OK to apply your selection and close the dialog box.

Problem: 3D program for Windows 95 or Windows NT 4.0 doesn’t start or stops running

(program uses bus mastering)

Cause

Your computer or program may not work well with bus mastering.

Solution

Disable bus mastering.

(If you want to continue using bus mastering, see the other solutions.)

Windows 95:

1 Right-click the Windows desktop background, then click the Properties menu item 

Settings tab  PowerDesk button  Performance tab.

2 Clear the Use Bus Mastering check box. 3 Click OK  OK  Yes to accept the changes and restart your computer.

Windows NT 4.0:

1 Right-click the Windows desktop background, then click the MGA Display Properties menu

item

 Performance tab.

2 Clear the Use Bus Mastering (OpenGL) check box. 3 Click OK  Yes to accept the changes and restart your computer.

14 Matrox Graphics Card – Installation Guide

Cause

(PCI graphics cards only) Your Matrox card may be in a “slave” expansion slot on a computer that makes a distinction between bus mastering and slave slots.

Solution

Change slots. Shut down your computer, disconnect it from the power supply, remove your Matrox card and then insert it into a different PCI expansion slot. For instructions on how to safely install your Matrox card, see “Hardware installation”, page 5.

Cause

Y our computer may have not gi ven an interrupt request (IRQ) to your Matrox graphics card or may have given one used by another device in your computer. This may be because your computer’s “Plug-and-Play” feature is turned off.

To check the display adapter’s IRQ (Windows 95):

1 Right-click the My Computer icon on the W indows desktop background, then click the Properties

menu item

2 Click the plus sign to the left of the Display adapters. An “X”

 Device Manager tab.

through an icon means the hardware has been disabled. A circled exclamation point through the icon means the hardware has a problem.

3 Double-click the name of your Matrox display adapter to open a properties dialog box. The type

of problem is displayed in the

Resource Settings list for an Interrupt Request.

Solution

Change settings in your computer’s CMOS setup utility.

General tab  Device Status area. Check also the Resource tab 

If your computer has the options of enabling Plug-and-Play detection, or assigning an IRQ to a VGA adapter, make sure the y’re enabled. If your computer doesn’t ha v e these options, you may be able to manually assign an IRQ to your graphics card using the CMOS setup utility.

For more information on your computer’s CMOS setup utility, see your system manual or contact your system manufacturer.

Solution

Windows 95 (PCI graphics cards only): Y ou may have to manually assign an IRQ

to your Matrox card with the irqset program in the C:\Program Files\Matrox MGA PowerDesk folder. For instructions on how to use irqset, see

readme.

Cause

Your computer’s other BIOS settings may be incorrect.

Solution

Reset your computer’s BIOS settings to the factory defa ults using the CMOS setup

 Programs  MGA PowerDesk 

utility. The f actory defaults are usually the “safest” settings. Check your system manual for more information.

Matrox Graphics Card – Installation Guide 15

Problem: Game for Windows 95 doesn’t start or runs slower than normal (program uses Microsoft DirectX interface)

Cause

An older version of DirectX may be installed. The “Matrox Installation” CD-ROM setup program installs DirectX as part of the MGA PowerDesk software installation, but some programs install an older version of DirectX (overwriting your version). To see what version of DirectX is installed:

1 Right-click the Windows desktop background, then click Properties  Information. 2 Look at the Microsoft DirectX Version label.

If DirectX 5.0 or later is not installed, follow the instructions below.

Solution

1 Insert the “Matrox Installation” CD-ROM in your CD-ROM drive. Windows automatically

starts the CD-ROM setup program; click

2 Click  Run. 3 Type “d:\dir ectx5\dxsetup”, where “d:\” is the driv e letter of your CD-R OM driv e; then click

OK to start the DirectX setup program.

Install DirectX version 5.0 or later. To install DirectX 5.0:

Cancel to continue.

Problem: Program for Windows 95 or Windows NT 4.0 doesn’t run properly or stops running

Cause

Some programs may not work properly with some MGA acceleration.

Solution

Disable specific types of software acceleration.

Windows 95:

1 Right-click the Windows desktop background, then click the Properties menu item 

Settings tab  PowerDesk button  Performance tab.

2 Clear one or more check boxes, starting with Use Device Bitmaps Caching.

For more information, see context-sensitive Help.

3 Click OK  Close to accept the changes. (Depending on the feature you disabled, you may

have to restart your computer for the changes to take effect.)

Windows NT 4.0:

1 Right-click the W indows desktop background, then click MGA Display Pr operties menu item

 Performance tab.

2 Clear one or more check boxes.

For more information, see context-sensitive Help.

3 Click OK  Yes to accept the changes. (Depending on the feature you disabled, you may have

to restart your computer for the changes to take effect.)

16 Matrox Graphics Card – Installation Guide

Solution

If possible, update your Matrox display driver. Matrox makes new display drivers

available on the Matrox Web site (www.matrox.com/mga) and BBS (514-685-6008).

Solution

1 Right-click the My Computer icon on the Windows desktop background. 2 Click the Properties menu item  Performance tab  Graphics button. 3 Move the Hardware acceleration slider to None. 4 Click OK  Close  Yes to accept the changes and restart your computer.

Windows 95: Disable Matrox hardware acceleration.

Note: If you identify a program that doesn’t work well with MGA acceleration, please contact

Matrox technical support and describe the problem. This information may help us come up with a fix or work-around in a future driver release.

Problem: After restarting my computer, Windows 95 warns that the graphics card is not configured correctly

Cause

You may have a conflict because of previously installed display drivers.

Solution

1 If Windows 95 prompts you to start the Add New Hardware Wizard, click Cancel.

Delete all existing display drivers and reinstall MGA display drivers.

(If you start the Wizard, it will not detect your graphics card.)

2 Right-click the My Computer icon on the Windows 95 desktop. 3 Click the Properties menu item  Device Manager tab. 4 Click the plus sign next to Other devices (if it appears) and Display

adapters

5 Delete all listed display adapters (click each, then click Remo ve), then

click

6 Restart your computer and reinstall the MGA display drivers (see

OK.

page 6).

Matrox Graphics Card – Installation Guide 17

Problem: Screen image defects appear in Windows 95 or Windows NT 4.0 (example: mouse pointer not drawn properly)

Cause

Some programs may not work properly with some MGA acceleration.

Solution

Disable specific types of software acceleration.

Windows 95:

1 Right-click the Windows desktop background, then click the Properties menu item 

Settings tab  PowerDesk button  Performance tab.

2 Clear one or more check boxes, starting with Use Device Bitmaps Caching.

For more information, see context-sensitive Help.

3 Click OK  Close to accept the changes. (Depending on the feature you disabled, you may

have to restart your computer for the changes to take effect.)

Windows NT 4.0:

1 Right-click the W indows desktop background, then click MGA Display Pr operties menu item

 Performance tab.

2 Clear one or more check boxes.

For more information, see context-sensitive Help.

3 Click OK  Yes to accept the changes. (Depending on the feature you disabled, you may have

to restart your computer for the changes to take effect.)

Solution

If possible, update your Matrox display driver. Matrox makes new display drivers

available on the Matrox Web site (www.matrox.com/mga) and BBS (514-685-6008).

Solution

Windows 95: Disable Matrox hardware acceleration.

Cause

Windows 95: There may be a conflict between resources in your system.

Solution

1 Right-click the My Computer icon on the Windows desktop background, then click the

Properties menu item  Device Manager tab.

2 Click the plus sign next to Other devices (if it appears) and Display adapters. 3 Delete any display adapter other than the one for your Matrox graphics card. 4 Restart your computer.

18 Matrox Graphics Card – Installation Guide

Display information

Refresh rates

Display

resolution*

640 × 480 31–102 31–102 31–102 60–200 60–200 60–200

800 × 600 31–114 38–114 38–114 60–200 60–200 60–200

1024 × 768 48–113 48–113 48–113 60–140 60–140 60–140

1152 × 864 54–110 54–110 54–110 60–120 60–120 60–120

1280 × 1024 64–107 64–107 64–107 60–100 60–100 60–100

1600 × 1200 75–100 75–106 75–113 60–80 60–85 60–90

1920 × 1080 68–84 68–88 70–94 60–72 60–75 60–80

1920 × 1200 75–81 75–91 75–95 60–65 60–70 60–76

1800 × 1440 89 89–97 89–104 60 60–65 60–70

* Maximum refresh rates are attainable when using 8- or 16-bit color palettes.

Maximums may not be attainable at the highest display resolutions with a 24- or 32-bit color palette.

Mystique 220

Horizontal refresh rate (kHz) Vertical refresh rate (Hz)

Productiva

G100

Millennium II Mystique 220

Productiva

G100

Millennium II

Maximum display resolutions – Matrox Productiva G100 & Mystique 220

Graphics memory Color palette Maximum display area Maximum 3D display area *

256 colors (8-bit)

2 MB †

4MB

8MB

* Double-buffering, without Z-buffering. † Mystique 220 only.

32/64 K colors (15/16-bit)

16.8 M colors (24-bit)

16.8 M colors (32-bit)

256 colors (8-bit) 1800 × 1440 / 1920 × 1200 —

32/64 K colors (15/16-bit) 1920 × 1080 1152 × 864

16.8 M colors (24-bit) 1280 × 1024 —

16.8 M colors (32-bit) 1152 × 864 800 × 600

256 colors (8-bit) 1800 × 1440 / 1920 × 1200 —

32/64 K colors (15/16-bit) 1800 × 1440 / 1920 × 1200 1920 × 1080

16.8 M colors (24-bit)

16.8 M colors (32-bit) 1280 × 1024 1152 × 864

1920 × 1080 —

1152 × 864 800 × 600

800 × 600 —

1920 × 1080

(G100: 1600 × 1200)

—

Matrox Graphics Card – Installation Guide 19

Maximum display resolutions – Matrox Millennium II

Graphics memory Color palette Maximum display area Maximum 3D display area*

256 colors (8-bit) 1800 × 1440 / 1920 × 1200 —

4MB

8MB

12 MB

16 MB

* Double-buffering, without Z-buffering.

32/64 K colors (15/16-bit) 1920 × 1080 1152 × 864

16.8 M colors (24-bit) 1280 × 1024 —

16.8 M colors (32-bit) 1152 × 864 800 × 600

256 colors (8-bit) 1800 × 1440 / 1920 × 1200 —

32/64 K colors (15/16-bit) 1800 × 1440 / 1920 × 1200 1920 × 1080

16.8 M colors (24-bit) 1920 × 1080 —

16.8 M colors (32-bit) 1280 × 1024 1152 × 864

256 colors (8-bit) 1800 × 1440 / 1920 × 1200 —

32/64 K colors (15/16-bit) 1800 × 1440 / 1920 × 1200 1800 × 1440 / 1920 × 1200

16.8 M colors (24-bit) 1920 × 1080 —

16.8 M colors (32-bit) 1280 × 1024 1280 × 1024

256 colors (8-bit) 1800 × 1440 / 1920 × 1200 —

32/64 K colors (15/16-bit) 1800 × 1440 / 1920 × 1200 1800 × 1440 / 1920 × 1200

16.8 M colors (24-bit) 1920 × 1080 —

16.8 M colors (32-bit) 1280 × 1024 1280 × 1024

Supported VESA modes

In the table below, VESA modes supported by your Matrox graphics card are indicated by a VESA mode number. Many Super VGA DOS programs use VESA modes.

Display resolution 16 colors 256 colors 32 K colors 64 K colors 16.8 M colors

640 × 400 — 100 — — —

640 × 480 — 101 110 111 112

800 × 600 102 103 113 114 115

1024 × 768 — 105 116 117 118

1280 × 1024 — 107 119 11A —

1600 × 1200 — 11C 11D 11E —

20 Matrox Graphics Card – Installation Guide

Index

0-9

4, 14

acceleration, MGA Adobe Acrobat AGP

16, 18

BIOS settings BNC monitor connection bus mastering

4, 14

CD-ROM, Matrox

3, 6, 7

DDC

8, 10

DirectX display

drivers

information document conventions driver conflict

9, 11

19–20

installation

Matrox card Windows 95/NT/ 4.0

IRQ settings

monitor connector monitor settings

Windows 95 Windows NT 4.0

5–6

8, 13, 14

10, 13

warning Windows 95

display settings MGA software monitor settings

Windows NT 4.0

display settings MGA software monitor settings

5, 8, 10, 13

8, 13, 14

10, 13

online documentation

PCI

5, 15

PDF

Plug-and-Play

8, 10

software installation

software setup

Windows 95 Windows NT 4.0

Super VGA

8, 13, 14

10, 13

expansion slots

hardware

acceleration

information

installation

5, 6, 12, 15

4, 16, 18

9, 11

5–6

troubleshooting

VESA

VGA

DDC monitor modes (table)

12–18

8, 10

Matrox Graphics Card – Installation Guide 21

22 Matrox Graphics Card – Installation Guide

Intergraph Matrox Millennium II Installation Guide

Specifications and Main Features

Frequently Asked Questions

User Manual