Intergraph InterServe 90 User Manual

InterServe 90

System Setup

April 1999 D5AA00020

Copyright

trademark law. This document may not, in whole or in part, be reproduced in any form or by any means, or be used to make any derivative work, without written consent from Intergraph Computer Systems.

Use, duplication, or disclosure by the United States Government is subject to restrictions as set forth in subdivision (c)(1)(ii) of the rights in technical data and computer software clause at DFARS 252.227-7013. Unpublished rights are reserved under the copyright laws of the United States.

Intergraph Computer Systems, Huntsville AL 35894-0001

Notice

Information in this document is subject to change without notice and should not be considered a commitment by Intergraph Computer Systems. Intergraph Computer Systems shall not be liable for technical or editorial errors in, or omissions from, this document. Intergraph Computer Systems shall not be liable for incidental or consequential damages resulting from the furnishing or use of this document.

All warranties given by Intergraph Computer Systems about equipment or software are set forth in your purchase contract. Nothing stated in, or implied by, this document or its contents shall be considered or deemed a modification or amendment of such warranties.

Trademarks

Intergraph Computer Systems and the Intergraph Computer Systems logo are registered trademarks of Intergraph Computer Systems. InterServe is a trademark of Intergraph Computer Systems. Other brands and product names are trademarks of their respective owners.

FCC/DOC Compliance

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a residential installation. This equipment generates, uses, and can radiate radio frequency energy. If the equipment is not installed and used in accordance with the instructions, it may cause harmful interference to radio communications. However, there is no guarantee that i nterference will not occur in a particular installation.

If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, try to correct the interference as follows: reorient or relocate the affected device; increase the separation between this equipment and the affected device; connect this equipment to an outlet on a circuit different from the circuit to which the affected device is connected; consult a dealer or an experienced radio/television technician for help.

This Class B digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations. Cet appareil numérique de la classe B respecte toutes les exigencies du Règlement sur le materi él brouilleur du Canada.

Warnings

Changes or modifications made to the system that are not approved by the party responsible for compliance could void the user's authority to operate the equipment.

To reduce the risk of electrical shock, do not attempt to open the equipment unless instructed. Do not use a tool for purposes other than instructed.

There is a danger of explosion if the battery is incorrectly replaced. Replace the battery only with the same or equivalent type as recommended by the manufacturer. Dispose of used batteries according to the manufacturer's instructions.

If the voltage selection switch is not set correctly, serious equipment damage may result when power to the system is turned on.

Notes

Read all operating instructions before using this device. Keep these instructions for future reference. Follow all warnings on the device or in the operating instructions.

This device is designed and manufactured to comply with approved safety standards for information processing and business equipment.

Preface........................................................................................................................................... vii

About This Document....................................................................................................................vii

Document Conventions .................................................................................................................. vii

Operating System Information.......................................................................................................viii

Hardware Information...................................................................................................................viii

Ergonomic Information .................................................................................................................viii

Customer Support.......................................................................................................................... viii

1 Setting Up the Hardware............................................................................................................ 1

Unpacking the System...................................................................................................................... 2

Observing Rack-Mount Safety Precautions...................................................................................... 3

Placing the System Components....................................................................................................... 3

Understanding Rack-Mount Vertical Units...................................................................................... 4

Installing a Rack-Mount Base Unit...................................................................................................5

Connecting the Cables ...................................................................................................................... 8

Installed Expansion Cards.............................................................................................................. 10

Installing Disk Drives in the Disk Drive Bay................................................................................. 11

Connecting an External SCSI Device............................................................................................. 13

Checking the System ...................................................................................................................... 14

Starting the System......................................................................................................................... 14

What’s Next? .................................................................................................................................. 15

iii

Hardware and Software Support Services.......................................................................viii

World Wide Web.............................................................................................................. ix

Intergraph Bulletin Board Service..................................................................................... ix

Telephone.......................................................................................................................... ix

More Support Options........................................................................................................ x

2 Setting Up the Software............................................................................................................ 17

Preparing for System Software Setup.............................................................................................18

Starting Operating System Setup.................................................................................................... 20

Finishing System Software Setup ................................................................................................... 21

Creating an Emergency Repair Disk................................................................................ 21

Creating System Software Backup Diskettes ................................................................... 22

Creating a QFE Update Software Diskette..................................................................................... 22

What’s Next? .................................................................................................................................. 22

3 Configuring the System............................................................................................................. 23

Configuring the Video Display....................................................................................................... 24

Changing the Default Video Display Driver.................................................................... 24

Correcting Video Display Problems................................................................................. 24

Configuring RAID Disk Drives...................................................................................................... 25

Basic RAID Configuration............................................................................................... 25

Resetting to the Default RAID Configuration.................................................................. 28

Configuring Non-RAID Disk Drives.............................................................................................. 28

Installing and Configuring InterSite Server Monitor...................................................................... 29

Changing Drive Letters................................................................................................................... 29

Changing Virtual Memory Settings................................................................................................30

Configuring the Symbios SCSI Adapter......................................................................................... 31

Using the SCSI Configuration Utility...............................................................................31

Getting Operating System Updates................................................................................................. 33

4 Operating Notes......................................................................................................................... 35

Starting and Stopping the System................................................................................................... 36

System Power, Startup, and Shutdown........................................................................................... 37

System Power States ........................................................................................................ 38

Intergraph Shutdown Utility............................................................................................. 39

Drive Status LEDs.......................................................................................................................... 41

Observing Operating Precautions................................................................................................... 41

Using the Keyboard........................................................................................................................ 42

Using the Floppy Disk Drive.......................................................................................................... 43

Using the CD-ROM Drive.............................................................................................................. 44

Using InterSite Programs................................................................................................................44

Using Hardware Security Features................................................................................................. 45

Additional User Information........................................................................................................... 46

5 Configuring the BIOS............................................................................................................... 49

BIOS Overview.............................................................................................................................. 50

Standard CMOS Setup ................................................................................................................... 50

Advanced CMOS Setup..................................................................................................................52

Advanced Chipset Setup................................................................................................................. 55

Power Management Setup.............................................................................................................. 59

PCI/Plug and Play Setup.................................................................................................................62

Peripheral Setup ............................................................................................................................. 64

Auto-Detect Hard Disks................................................................................................................. 65

Supervisor Password ...................................................................................................................... 66

Change User Password................................................................................................................... 66

Change Language Setting............................................................................................................... 66

Auto Configuration with Optimal Settings ..................................................................................... 66

Auto Configuration with Fail-Safe Settings.................................................................................... 66

Save Settings and Exit.................................................................................................................... 66

Exit Without Saving....................................................................................................................... 66

Updating the System BIOS............................................................................................................. 67

6 Troubleshooting......................................................................................................................... 69

Checking the System ...................................................................................................................... 70

System Power................................................................................................................................. 70

System Boot....................................................................................................................................70

Video.............................................................................................................................................. 73

Network.......................................................................................................................................... 74

Peripheral Drive Errors .................................................................................................................. 74

Miscellaneous Hardware................................................................................................................ 75

7 Reinstalling System Software................................................................................................... 77

Before You Begin........................................................................................................................... 78

System Software Products.............................................................................................................. 79

Installing Windows NT Server 4.0................................................................................................. 80

Configuring IDE/ATAPI Bus Mastering.......................................................................... 81

Getting Operating System Updates................................................................................................. 82

8 Using System Resources............................................................................................................ 83

System Resources........................................................................................................................... 84

ISA Bus Interrupt (IRQ) Assignments............................................................................. 84

Direct Memory Access (DMA) Channels........................................................................ 84

Input/Output (I/O) Addresses........................................................................................... 85

Memory Addresses........................................................................................................... 86

Using System Resources................................................................................................................. 87

PCI Devices.................................................................................................................................... 88

Returned Goods Authorization (RGA) Form Warranty Procedure and Repair Address Labels

Preface

This System Setup document describes setting up, configuring, and r einstalling system software on your Intergraph Computer Systems InterServe 90. The InterServe 90 can be configured as a rack mount or as a deskside system.

About This Document

This System Setup document is organized as follows:

♦ Chapter 1, “Setting Up the Hardware,” describes how to set up the system hardware. ♦ Chapter 2, “Setting Up the Software,” describes how to set up the operating system and

associated system software.

♦ Chapter 3, “Configuring the System,” describes how to configure the system for use. ♦ Chapter 4, “Operating Notes,” describes how to use essential system features and provides

other important basic information.

♦ Chapter 5, “Configuring the BIOS,” describes how to use the BIOS Setup program to

configure the system’s basic input/output system (BIOS).

vii

♦ Chapter 6, “Troublesho oting,” describes how to resolve common system problems. ♦ Chapter 7, “Reinstalling System Software,” describes how to reinstall the operating system

and associated system software, if required.

♦ Chapter 8, “Using System Resources,” provides information on using system resources.

Document Conventions

Bold Italic Variable values that you supply, or cross-references.

Monospace

SMALL CAPS Key names on the keyboard (such as D, ALT, or F3) and names of files and

CTRL+D Press a key while simultaneously pressing another key; for example, press CTRL

Commands, words, or characters that you key in literally.

Output displayed on the screen.

directories. You can type filenames and directory names in the dialog boxes or the command line in lowercase unless directed otherwise.

and D simultaneously.

viii

Operating System Information

For more detailed information on the operating system, see the printed and online Microsoft documentation delivered with the system.

See the Late-Breaking News, if shipped with your system, for important software and documentation information not covered in this document.

Hardware Information

Detailed reference information for your system is provided in the System Reference, which covers subjects such as opening and closing the system, replacing and upgrading system components, and installing expansion cards.

See the System Board Manual for detailed information about the system board and its components.

See the Late-Breaking News, if shipped with your system, for important hardware and documentation details not covered in this doc ument.

Ergonomic Information

Read the Ergonomics Guide delivered with your system for valuable information on ways to minimize repetitive stress injuries when working with a computer.

Customer Support

Intergraph Computer Systems offers an assortment of customer support options.

Hardware and Software Support Services

Intergraph Computer Systems provides a variety of hardware services for Intergraph and third-party equipment. Services include warranty upgrades, repair depot service, on-site hardware maintenance, system administration, and network co nsulting. Hardware purchased from Intergraph Computer Systems includes a factory warranty ranging from 30 days to three years. A detailed warranty description is available on the World Wide Web; see the Support pages at http://www.intergraph.com/ics.

Intergraph Computer Systems provides complimentary software support for 30 or 90 days following shipment of a hardware or software product. This includes World Wide Web access, Intergraph Bulletin Board Service access, and telephone (Help Desk) support. At the end of the complimentary support period, you can purchase other levels of software support.

World Wide Web

You can visit Intergraph Computer Systems on the World Wide Web at http://www.intergraph.com/ics. On these pages, you can get news and product information, technical support information, software updates and fixes, and more.

Intergraph Bulletin Board Service

On the Intergraph Bulletin Board Service (IBBS), you can get technical support information, software updates and fixes, and more.

To connect to the IBBS:

1. Set your system’s communications protocol for eight (8) data bits, no parity, one (1) stop bit,

and any baud rate up to 14,400.

2. Using a modem, call 1-256-730-8786. Outside the United States, call one of the mirror sites

listed on World Wide Web; see the Software Support pages at http://www.intergraph.com.

3. At the login prompt, key in your user ID, or new if you have not used the IBBS befo re.

4. Follow the menus to find what you need.

If you have trouble conne cting to or using the IBBS , call the Customer Response Center at 1-800-633-7248 (product entry IBBS) or leave a message for the IBBS System Operator at 1-256-730-1413.

Telephone

To get customer support by telephone:

♦ In the United States, call 1-800-633-7248 between the hours of 7:00 a.m. and 7:00 p.m.

♦ Outside the United States, contact your local Intergraph Computer Systems subsidiary or

Have the following information available when you call:

♦ Your service number, which identifies your site to Intergraph Computer Systems. You use

Central Time, Monday through Friday (except holidays).

distributor.

your service number for warranty or maintena nce calls.

♦ Your Customer Personal Identification Number (CPIN). You get a CPIN the first time you

call the Customer Response Center; it is associated with your service number for future call logging.

♦ The product’s name or model number. ♦ The product’s serial number. Software product serial numbers are included in the product

packaging. Hardware product serial numbers are on a sticker affixed to the product.

♦ Your name and telephone number. ♦ A brief description of the question or problem.

More Support Options

To get information on more customer support options:

♦ Visit the Support pages on the World Wide Web at http://www.intergraph.com/ics. ♦ For hardware support questions in the United States, call 1-800-763-0242. ♦ For software support questions in the United States, call 1-800-345-4856. ♦ Outside the United States, contact your local Intergraph Computer Systems subsidiary or

distributor.

1 Setting Up the Hardware

This chapter provides instructions for setting up and installing InterServe 90 hardware. Detailed instructions are provided for installing an InterServe 90 into a standard equipment rack. If you purchased an Intergraph rack, refer to the Intergraph Rack Installation and Use document delivered with the rack for instructions to unpack and set up the rack. For a rack not purchased from Intergraph Computer Systems, refer to the instructions that came with it.

WARNING Follow all installation instructions explicitly to avoid personal injury and

equipment damage.

Unpacking the System...................................................................................................................... 2

Observing Rack-Mount Safety Precautions...................................................................................... 3

Placing the System Components....................................................................................................... 3

Understanding Rack-Mount Vertical Units...................................................................................... 4

Installing a Rack-Mount Base Unit................................................................................................... 5

Connecting the Cables...................................................................................................................... 8

Installed Expansion Cards.............................................................................................................. 10

Installing Disk Drives in the Disk Drive Bay................................................................................. 11

Connecting an External SCSI Device............................................................................................. 13

Checking the System ...................................................................................................................... 14

Starting the System......................................................................................................................... 14

What’s Next? .................................................................................................................................. 15

Unpacking the System

Remove everything from the shipping cartons and verify you have the following equipment.

CAUTION Carefully remove items from packaging. Do not drop items on a hard surface, or

damage may result. You will need help to remove and place heavy items.

The system carton contains the following items:

♦ System base unit and power cord. ♦ Keyboard and mouse. ♦ Operating system and system software carton. ♦ If you purchased a rack-mount system, rack-mount hardware, including handles, cable ties,

rack rails with bar nuts, tinnerman nuts, and screws.

The operating system and system software carton contains the following items:

♦ Windows NT operating system software (CD-ROM and diskettes) and documentation. ♦ Intergraph system software for Windows NT (CD-ROM and/or diskettes).

If you purchased a monitor from Intergraph Computer Systems, its carto n contains the following:

♦ Monitor and power cord. ♦ Monitor cable. ♦ Monitor documentation.

NOTE If any of these items were not delivered, call the Customer Response Center

immediately at 1-800-633-7248.

Save the packaging materials. If you need to return equipment for repair, it must be in its original packaging for you to get warranty servic e.

If you have already unpacked and connected the peripherals to the system, review the rest of this

chapter and then go to Chapter 2, “Setting Up the Software.”

Observing Rack-Mount Safety Precautions

WARNING Follow all instructions explicitly to avoid personal injury and equipment

damage.

Before installing an InterServe 90 into a rack, prevent the rack from moving by engaging the stabilizers. If the rack is not equipped with stabilizers, refer to the documentation delivered with the rack for stabilizing instructions.

Observe the following safety precautions when installing an InterServe 90 into a rack or when using a rack-mounted Inter S erve 90:

♦ Extend only one slide system or unit at a time. Push an extended slide rail set back into

the rack before extending another.

WARNING Extending more than one slide could cause the rack to fall forward, causing

damage to the equipment and injuring anyone in front of the rack.

♦ Do not push on or lean against the rack. Always engage the stabilizers. The adjustable feet

should be lowered securely against the floor.

♦ If the rack contains an AC distribution box or an uninterruptible power supply (UPS), do not

connect the power cord to the wall outlet until instructed to do so in the system documentation.

♦ Set up the InterServe 90 completely before you start the system.

WARNING Once you install equipment into the rack, do not move the rack. If you must

move the rack, first remove all equipment, move the rack to its new location, and then reinstall the equipment.

CAUTION Do not move the system without first shutting down the system and turning off power,

or damage to internal components may result.

After setup is complete, r efer to Chapters 2 through 7 for startup a nd configuration instructions.

Placing the System Components

When placing InterServe 90 components, keep these guidelines in mind:

♦ Move and place the monitor and the base unit carefully. ♦ Place the base unit in a well-ventilated location where air can circulate freely around it. ♦ Do not expose the system to high levels of dust, smoke, or moisture.

♦ Maintain the following operating environment.

− Temperature range: 50 °F to 77 °F (10 °C to 25 °C). Optimum: 70 °F (21 °C)

− Humidity range: 20 % to 80 % non-condensing. Optimum: 50 %

Understanding Rack-Mount Vertical Units

You can identify a vertical unit (U) mark as a round hole along the edge of the side rails. Note that it is smaller than the mounting holes used to secure equipment in a rack. The 40 U rack additionally uses a square hole to indicate every fourth vertical unit. You should determine the vertical mounting space within a rack enclosure for each device you wish to install. For example, an AC distribution box can require 1 U or 2 U of mounting space, while the InterServe 90 requires six vertical units (6 U), or 10.5 inches, of mounting space.

♦ A vertical unit equals 1.75 inches and consists of three mounting holes. ♦ The mounting hole diameter is 7.1 mm (industry standard). ♦ Mounting holes are counted upward after locating the first mounting hole within the range of

vertical units required to install the equipment.

The following figure shows installing a tinnerman nut to mounting hole 3 of a vertical unit.

Tinnerman Nut

Mounting Hole 4

Mounting Hole 3

Mounting Hole 2

Mounting Hole 1

Vertical Unit Marker

Installing a Rack-Mount Base Unit

CAUTION Two persons are required to perform the following procedures.

To install a rack-mount base unit:

1. Remove the system base unit and mounting rails from the carton and shipping materials. Use

a helper!

2. Install the handle brackets on the base unit, using the screws provided.

3. If the rail guides are already attached to the base unit, skip to step 4. If the rail guides are not

attached to the base unit, do the following:

− Remove the rail guides from the mounting rails. The rail guide is the innermost sliding

piece of the mounting rails, and has a flexible tab at one end.

− Attach the rail guides to the base unit using the flat-head screws provided, making sure

the tab on the rail guide is towards the back of the base unit.

4. Use the button-head screws and bolts provided to loosely secure the rail brackets to the rack

rails. See the following figure. The rail brackets have the rail teeth needed to secure the rack rails to the back of the rack. Install the button-head screws and bolts loosely so you can adjust the back rail teeth positions as needed in step 8.

Front Rail Teeth

Rail Bracket

Side Tab

Back Rail Teeth

Bolts

5. The rack-mount InterServe 90 requires 6 U (10.5 inches) of mounting space. Choose the six

vertical units you need and mark the sixth and seventh mounting holes starting at the b ottom of the six vertical units. Use a tape measure if you prefer that method of measurement.

6. Use the flat-head screws and bar nuts to secure the front rail teeth to the front of the rack.

7. With the flat side of the bar nut facing the screws, loosely install two flat-head screws to the

bar nut, through the sixth and seventh mounting holes of the bottom 6 Us. Slide the front rail teeth over the screws and tighten. Ensure the front rail teeth are between the bar nut and the mounting holes. Refer to the following figure.

Mounting Holes

Bar Nut

Flat-Head Screws

Teeth

Rack Rail

8. Slide tinnerman nuts over the third and thirteenth mounting holes starting from the bottom of

the 6 Us. The tinnerman nuts will be used when you secure the handle brackets on the front of the base unit to the front of the rack. Refer to the following figure.

Tinnerman Nut

Mounting Hole

9. Use the button-head screws and bar nuts provided to secure the back rack rail teeth to the back

of the rack.

10. With the flat side of the bar nut facing the screws, loosely install two button-head screws to

the bar nut, through the fifth a nd sixth mounting holes of the bottom 6 Us. Slide the back rail teeth over the screws and tighten. Ensure the back rail teeth are between the bar nut and the mounting holes. Refer to the following figure.

Bar Nut

Teeth

Rack Rail

Mounting Holes

Button-Head Screws

11. Tighten the screws on the rail brackets on each rack rail in the back of the rack.

12. Extend the rails from the rack until they lock.

13. With a person on each side, lift the base unit and align the rack rails with the rail guides

mounted on the side of the base unit. Slide the base unit into the rack rails until you hear a click. Refer to the following figure.

14. Press the locked rail tabs and slide the base unit completely back into the rack. After the base

unit slides back a few inches, the base unit and rails slide together as a unit into the rack. Refer to the following figure.

Rack Rail (Each Side)

Locked Rail Tab (Each Side)

R a il Guide (Each Side)

15. Install the b l ack screws through the handle brackets and the tinnerman nuts you installed

previously to secure the base unit to the rack.

Connecting the Cables

All cable ports on the base unit and other Intergraph Computer Systems equipment are keyed or molded and labeled to ensure proper cable attachment. If a cable is not attaching easily, ensure that you are aligning the cable connector correctly with the port.

The following figure shows the ports and connections on the back of the base unit. Refer to this picture as needed when following the cable connection procedure.

Mouse Parallel Monitor

Keyboard USB AC Power Voltage Selection Serial SCSI Network

WARNING If you do not use cables from Intergraph Computer Systems, you must use

shielded cables to prevent excessive electromagnetic interference (EMI). Intergraph Computer System cables are designed to reduce the amount of EMI produced by the system.

NOTE While Intergraph Computer Systems recommends disconnecting the cables from the

base unit before extending the base unit from the rack, you can still extend the base unit without disconnecting the cables. Be sure there is enough cable to allow the base unit to fully extend from the rack. Use caution not to pinch the cables while extending or retracting the base unit.

NOTE For information about RAID ports, refer to the documentation delivered with the

controller. For information about the Video Out port, refer to the documentation delivered with the video card.

The base unit ports are labeled for easy reference. Refer to the following table as needed when connecting cables to the base unit.

Connect the cable from this

To this port Connector

Mouse or mouse cable from concentrator Mouse port

Keyboard (optional) or keyboard cable

Keyboard port

from concentrator Universal Serial Bus device

Modem, printer, or other serial device

Printer or other parallel device

Network

Universal Serial Bus port Serial (COM) ports 1 and 2

Parallel (LPT) port

Ethernet port on the network adapter card (optional)

Monitor (optional) or monitor cable from concentrator

Video Out port on the graphics adapter card

To connect the cables:

1. If you are using a monitor with the system, connect the video cable from the monitor (or the

equivalent cable from a concentrator) to the video out port on the video card in the expansion slots.

2. Connect the cables for the mouse and keyboard (or the equivalent cables from a concentrator)

to their ports on the I/O panel.

3. Connect other cables to other ports as needed for such devices as printers (parallel port) and

modems or UPS communications (serial ports).

4. Connect any external SCSI devices to the appropriate port on the SCSI adapter card in the

expansion slots. See “Connecting an External SCSI Device” later in this chapter for more information.

5. Connect cables to ports on other installed expansion cards, such as a RAID controller or a

Fibre Channel host bus adapter, as needed. See “Installed Expansion Cards” later in this chapter and expansion card documentation for more information.

6. Make sure the voltage selection switch on the back of the base unit is set to the proper line

voltage for your location. If your location uses 115 volts, make sure the number 115 is visible on the switch. If your location uses 230 volts, make sure the number 230 is visible on the switch.

WARNING If you do not set the voltage selection switch correctly, serious equipment

damage may result when you turn on power to the system.

7. Connect the system power cord to the AC receptacle on the base unit.

8. If using an AC distribution box or UPS, connect its power cord to a grounded, three-prong AC

power outlet.

CAUTION Ensure the circuit breaker on the AC distribution box is set to Off before connecting

the power cord.

NOTE The UPS starts automatically when its power cord is connected to the power outlet.

Refer to the UPS documentation for more details.

9. Connect the power cords from the monitor, system, and any external optional peripherals to

receptacles on a grounded, three-prong AC wall outlet, an AC distribution box, or an uninterruptible power supply (UPS).

10. If you have any disk drives to install in the disk drive bay, refer to “Installing Disk Drives in

the Disk Drive Bay” later in this chapter.

Installed Expansion Cards

Expansion cards are installed in the Accelerated Graphics Port (AGP), Peripheral Component Interconnect (PCI), and Industry Standard Architecture (ISA) expansion slots in the base unit. The layout of expansion slots and the typical location of some installed expansion cards are as follows:

Slot

Left AGP Graphics adapter

Right ISA

For information on installing additional expansion cards, see the System Reference and the documentation delivered with the expansion cards.

Type Expansion Card

PCI Open PCI Symbios dual-channel LVDS SCSI adapter PCI QLogic Fibre Channel host bus adapter (optional) PCI Mylex RAID controller (optional) PCI Network adapter

Installing Disk Drives in the Disk Drive Bay

The following figure shows the disk drive bay door and door lock on the front of the system.

Door Lock Disk Drive Section Door

The disk drive bay may contain up to four JBOD (for “just a bunch of disks”) or RAID SCA SCSI disk drives. JBOD disks are controlled by a Symbios dual-channel Low Voltage Differential Signaling (LVDS) SCSI adap ter. If your system is configured for RAID, a single-channel Mylex RAID controller provides RAID capabilities such as disk striping, mirroring, and redundancy.

Each disk drive installed in the disk drive bay has a label affixed to the front. The left side of the disk drive label identifies the disk drive size (in GB). The label has blank spaces for the numbers to indicate the adapter (ADP), the channel (CH), and the identification number (ID). Standard disk drives include values for the adapter, channel, and identification number filled in. Additional disk drives have a blank label which you must complete after installation.

NOTE A labeling sheet is included in the system parts box.

x GB

ADP

100

CH ID

Filled-in Label

Blank Label

The following figure shows the system with the disk drive bay door open.

Disk Drive Slots (4)

Disk Drive Section Door (Open)

To install JBOD or RAID disk drives:

1. Open the disk drive bay door on the front of the base unit. The key is in the parts box.

2. Remove the disk drive(s) fr om the disk drive carton and place them on an antistatic surface.

Carefully open the antistatic bag(s) and remove the disk drive(s). Note the ID number on the drive(s).

3. Extend the latching clips on Drive 0 and align the rails on the side of the drive with the slot

guides in the rightmost slot. The me tal casing of the drive faces to the left. If you install the drive reversed, it will not connect to the system. In a deskside configuration, the disk drive section will be rotated 90 degrees, and the metal casing will face toward the ground.

4. With your thumb, push the drive at the center between the latching clips until it slides all the

way into the slot and firmly engages the connector.

5. Close the latching clips to lock the drive in the slot.

6. Repeat steps 3 through 6 to install each remaining disk drive. Fill each slot, moving to the left

adjacent slot as you install each drive. Do not leave empty slots between drives.

The following figure shows three disk drives installed in the disk drive bay.

Drive Rail

Drive Connector

Latching Clips

Drive 0

Connecting an External SCSI Device

The optional SCSI adapter card is designed to support Ultra Wide SCSI devices. Ultra Wide SCSI provides a maximum data transfer rate of 80 MB per second. If you connect a non-Ultra Wide SCSI device to the adapter, data transfer rates are limited to the speed of that device.

CAUTION Using a non-compliant SCSI-1 device with your system may cause your system to

stop working or lead to other unpredictable results.

You can connect up to seven external single-ended SCSI devices to the SCSI adapter. However, the number of drives and length of the cables used to connect the drives is a factor when using SCSI-1, Fast SCSI (SCSI-2), Ultra SCSI, and Wide Ultra SCSI drives. Fast SCSI, Ultr a SCSI, Wide Ultra SCSI, and LVDS impose shorter cable restrictions than SCSI-1.

NOTE Make sure the last device on a chain of external SCSI devices has an active SCSI

terminator connected to the open SCSI port. All other external SCSI devices must have SCSI termination disabled or removed.

See the System Reference and the SCSI adapter documentation for more detailed information on the SCSI adapter and connecting SCSI devices to it.

Checking the System

Before starting the system, review the following items.

For a rack-mount unit:

♦ All hardware is properly and securely installed in the rack. ♦ There is enough slack cable to allow the base unit to extend from the rack. ♦ The cables that run along the sides or top of the rack have clips or ties to secure them in place.

For deskside and rack-mount units:

♦ The cables are properly connected to the base unit. ♦ All JBOD or RAID disk drives are installed in the proper slots in the disk drive bay and are

labeled appropriately.

♦ The voltage selection switch on the back of the base unit is set to the proper voltage for your

location (115 volts or 230 volts).

♦ The power cord from the AC distribution box or UPS is connected to the correct power outlet. ♦ The base unit is retracted into the rack.

WARNING Once you install equipment into the rack, do not move the rack, or equipment

damage may result. If you must move the rack, first remove all equipment, move the rack to its new location, and then reinstall the equipment.

Starting the System

WARNING If you start the system, and then turn it off before completing the instructions in

Chapter 2, “Setting Up the Software,” you will have to reinstall the operating system and associated system software. See “What’s Next” for more information.

To start the system, turn the Power keyswitch shown in the following figure. If you have an AC distribution box or a UPS connected to the system, make sure its power switch is turned on before you start the system.

See Chapter 2, “Setting Up the Software,” before using the Power keyswitch to start the system for the first time.

Status LED Power Keyswitch Disk Activity Indicator LED

What’s Next?

You can do any of the following to prepare your system for use:

♦ If you want to get going with Intergraph’s default setup, go to Chapter 2, “Setting Up the

Software,” to start the system and go through Windows NT Setup. If you start the system,

and then turn it off before completing the instructions in Chapter 2, you will have to reinstall the operating system and associated system software.

♦ Intergraph Computer Systems installs the operating system through P hase 1 of the Windows

NT Setup process. If you want to reload the operating system and system software instead of completing Phase 2 of Setup, see Chapter 7, “Reinstalling System Software.”

♦ For RAID systems, the default RAID setup is disk drives striped to RAID level 5, with a

write-through write policy and a cached I/O policy. The default setup is described in more detail in Chapter 3, “Configuring the System.”

2 Setting Up the Software

Follow the instructions in this chapter to set up the operating system and associated system software for your InterServe 90.

Preparing for System Software Setup.............................................................................................18

Starting Operating System Setup.................................................................................................... 20

Finishing System Software Setup ................................................................................................... 21

Creating an Emergency Repair Disk ................................................................................ 21

Creating System Software Backup Diskettes ................................................................... 22

Creating a QFE Update Software Diskette..................................................................................... 22

What’s Next? .................................................................................................................................. 22

Preparing for System Software Setup

Your system’s primary system disk drive and any additional disk drives were formatted and partitioned before shipment. In Explorer or My Computer, you can right-click a disk drive and click Properties to display the drive’s partition size and file system format. To view partition and format information for all disk drives, you can use Disk Administrator. See the operating system documentation and Help for more information on these tools.

The operating system and associated system software is pre-installed on the system’s primary hard disk drive. Intergraph Computer Systems installed the following system software:

♦ Driver software for the installed RAID or SCSI adapter(s) ♦ Driver software for the installed video display adapter and the mouse ♦ Driver software for optional expansion cards installed at the factory, such as a RAID

controller, a Fibre Channel host bus adapter, and a network adapter.

♦ Quick-Fix Engineering (QFE) software (fixes for operating system problems or limitations), if

needed

♦ Windows NT Service Pack software ♦ InterSite software

Intergraph Computer Systems installs the operating system through P hase I of the operating system Setup process. You must follow the operating system Setup process to prepare Microsoft Windows NT Server fo r use. Before you go through Setup, have the following available:

♦ Microsoft’s Start Here document ♦ Documentation for the system’s video display adapter and network adapter ♦ Documentation for any expansion cards purchased from Intergraph Computer Systems ♦ The Late-Breaking News document delivered with the system

Get and record the following information:

Your name, and the name of your

company or organization:

For a system running Windows NT,

the CD key from the Windows NT CD case, the Product ID Number from Start Here, or the registration card:

If the system is connected to a network, obtain and record the following information for your system from your network administrator:

Computer name:

Wo rkgroup name (if the system will

be part of a workgroup):

Domain name (if the system will be

part of a Windows NT domain):

Security role for your system in the

Windows NT domain -- primary domain controller, backup domain controller, or domain server:

If your system will be acting as a

backup domain controller or domain server, username and password of an authorized domain administrator account:

NOTE Determine the security role for your server before beginning system configuration.

You cannot change a server to a domain controller without reinstalling Windows NT Server. A domain controller maintains security policy and performs user authentication for a domain. Servers may be part of a domain, although they do not have to participate in a domain. See the operating system documentation for a detailed explanation of the differences between domain controllers and servers.

If the system is connected to a network that uses the Transmission Control Protocol/Internet Protocol (TCP/IP ), get and record the following TCP/IP information for your system from your network administrator:

Internet Protocol (IP) address:

IP subnet mask:

IP domain name for your ne twork:

IP address for your network’s

default gateway:

IP addresses for your network’s

Domain Name System (DNS) servers, if any:

IP addresses for your network’s

Windows Internet Name Service (WINS) servers, if any:

The Windows NT delivery media contain software and drivers for both Reduced Instruction Set Computing (RISC)- and Intel-based systems. When installing Windows NT distribution files, make sure you install them from the \

I386 directory (the Intel software directory) on the delivery

media.

Starting Operating System Setup

To start the system, turn the Power keyswitch to the right (clockwise). The Power keyswitch is shown in the following figure. If you have an AC distribution box connected to the system, make sure its power switch is turned on before you start the system.

Power Keyswitch

The first time you start the system, it boots to a Microsoft End User License Agreement (EULA) screen. After reading and accepting the terms of the agreement, follow the instructions to continue operating system Setup. Take the default settings provided by Setup, except as noted in the following text. You can set up a user account and join a workgroup or domain after you configure the video display and networking.

NOTE Before starting the system for the first time, you may want to learn more about

system power, startup, and shutdown. See Chapter 4, “Operating Notes,” for this information.

To start the computer and set up the operating system software:

1. Turn on the monitor by pressing its power switch.

2. Turn the Power keyswitch on the base unit. The system starts and the EULA screen displays.

3. Read the terms of the EULA and then follow the instructions displayed on-screen to complete

the Setup process. A Welcome screen displays, then a prompt for user and organization, and then a prompt for the product ID. Accept the default settings provided by Setup.

− When setting up the operating system software, remember the following:

− When prompted to create an Emergency Repair Disk, do so.

− If you do not set up a user account during Setup, press ENTER or select OK at the logon

dialog to log on to the operating system.

− You can use the C:\i386 directory when prompted for the location of Windows NT Setup

files. If you delete the i386 directory from the system’s hard disk, you must have access to

a Windows NT CD-ROM to use Windows NT Setup files.

After you configure networking, you can join a workgroup or domain. You cannot set up a user account until after you have completed setup and rebooted the system. See Windows NT Help for details on setting up a user account and joining a workgroup or domain.

For more information on Setup, and on using the interface features of the operating system, refer to the operating system documentation and Help.

Finishing System Software Setup

After operating system Setup completes, a Press to finish setup icon displays on the operating system desktop. Double-click this icon, or go to Programs/InterSite/Welcome on the operating system Start menu, to display InterSite Welcome.

InterSite Welcome helps you create a repair disk for the operating system, and create backup diskettes of device driver software and other system software products. You can use InterSite Welcome to get the latest driver and other system software from the World Wide Web, and to learn about Intergraph Computer Systems customer support.

You should take advantage of the tools provided by InterSite Welcome to ensure that your system is fully ready for use. See InterSite Welcome for more information. Also see the following sections for information on creating a repair disk and creating backup diskettes.

Creating an Emergency Repair Disk

If you did not create an Emergency Repair Disk during Setup, use the tools provided by InterSite Welcome to do so. See the operating system documentation and Help for information on creating an Emergency Repair Disk. You should also update an Emergency Repair Disk after you finish configuring the system.

In the event of corrupted disk drives, the files on the Emergency Repair Disk restore the contents of the operating system registry at the time the operating system was installed, along with the standard operating system drivers.

Creating System Software Backup Diskettes

Although backup media for device drivers and system software products are delivered with the system, you should periodically run InterSite Version Manager to ensure you have the latest drivers and make backup diskettes for updated software. To make backup diskettes, use InterSite Version Manager (available through InterSite W elcome or InterSite Manager ), or by selecting Start/Programs/InterSite/Version Manager.

Version Manager lets you create backup diskettes containing device driver software and system software products that were installed on the system before shipment, and which are not available on the operating system CD-ROM. You may need these backup diskettes later -- for example, if you have to reinstall a device driver or the operating system.

NOTE InterServe products are delivered with backup media of all drivers and other system

software products.

NOTE You may not have to create backup diskettes for all system software. If Version

Manager does not list drivers or other system software products, then they are available on the operating system software CD, or on backup media delivered with the system.

See Version Manager Help for information on creating system software backup diskettes. Visit the Intergraph Computer Systems site on the World Wide Web and vendor bulletin boards for new and

Creating a QFE Update Software Diskette

If the system requires Quick-Fix Engineering (QFE) update software, it is included in the system software available for backup diskette creation. QFE update software contains fixes for operating system problems or limitations, and is only shipped with the system if it is needed.

If QFE update software is shipped with the system, you should create a QFE backup diskette for use if you have to reinstall the operating system. See the README.TXT file on the QFE diskette for information on the applicability and installation of QFE update software on your system.

What’s Next?

See Chapter 3, “Configuring the System,” to configure the system for use. See Chapter 4, “Operating Notes,” for related details.

3 Configuring the System

Follow the instructions in this chapter to configure your InterServe 90 for use. This chapter covers items required for basic operation.

Configuring the Video Display....................................................................................................... 26

Changing the Default Video Display Driver .................................................................... 26

Correcting Video Display Problems................................................................................. 26

Configuring RAID Disk Drives...................................................................................................... 27

Basic RAID Configur ation ............................................................................................... 27

Resetting to the Default RAID Configuration.................................................................. 30

Configuring Non-RAID Disk Drives....................................................................................... 31

Installing and Configuring Intersite Server Monitor....................................................................... 32

Changing Drive Letters ................................................................................................................... 33

Changing Virtual Memory Settings................................................................................................33

Configuring the Symbios SCSI Adapter......................................................................................... 34

Using the SCSI Configuration Utility

Creating an Emergency Repair Disk...............................................................................................36

Getting Operating System Updates………………………………………………………...…..36

………………………..……………………………....………....35

Configuring the Video Display

The first time you start the system, it uses the installed video d i splay adapter running at 1024 x 768 to run the video display. For the system to use the installed video adapter at other display resolutions, you must configure the video display driver. Refer to the documentation delivered with the video display adapter for information about available settings. For information on using the Display Properties dialog, refer to the operating system documentation and Help.

Changing the Default Video Display Driver

After configuring the video display and restarting the system, you should configure the system to use the Intergraph video display driver by default.

To change the default video display driver:

1. Open System in the Windows NT Control Panel. The System dialog displays.

2. Under Operating System, select the Startup list; then select the appropriate non-VGA

Windows NT Server option from the displayed list.

3. Select OK.

Correcting Video Display Problems

If the system’s video display is black, not synchronized, or distorted after you restart the system, you may have a video configuration problem.

Do not press correct the problem by using the Last Known Good option to return the system to the last known good configuration recorded by Windows NT.

To use the Last Known Good option:

1. Power down and restart the system.

2. Press the space bar at the following prompt:

Press space bar NOW to invoke the Last Known Good Menu

If using the Last Known Good option fails to correct the video display problems, you can obtain a functional video resolution by restarting the system in VGA mode.

CTRL+ALT+DEL to log on to the Windows NT operating system. Instead, try to

To restart the system in VGA mode:

1. Power down and restart the system.

2. At the boot screen, select the VGA mode option.

After logging on to Wind ows NT in VGA mode, check for the following common configuration problems and solutions:

♦ A multi-sync monitor is selected, but a graphics display device with different video timings

(such as an Intergraph InterVue monitor) is connected to the system. Select the appropriate monitor type as described previously.

♦ The monitor selection is inappropriate for the monitor connected to the system. Select a new

monitor.

♦ There is not enough vide o display memory to support the selected graphics resolution and

color depth. Install and reconfigure the video disp lay to use a lower resolution and color depth.

Restart the system and, when the boot screen displays, select the appropriate non-VGA Windows NT Server to use the reconfigured video display driver. If problems persist, contact the Intergraph Customer Response Center at 1-800-633-7248 for help.

Configuring RAID Disk Drives

NOTE This section only applies to systems that use RAID disk drives.

This section describes the RAID hardware used in the system, explains the standard RAID disk configuration, and provides guidelines to configure additional RAID drives. The standard RAID hardware is pre-configured by Intergraph Computer Systems before shipment.

CAUTION If you change the factory-set configuration of RAID disk drives, you must reinstall the

system software. See Chapter 7 for instructions.

Basic RAID Configuration

The InterServe 90 system contains three main RAID hardware components:

♦ A disk drive section ♦ Up to four RAID disk drives ♦ One RAID controller (also known as an adapter)

The disk drive section has four slots for installing RAID disk drives. The slots are numbered from 0 to 3, starting with the rightmost slot. Each slot also has a corresponding SCSI ID number, which

is determined by the hardware configuration of the RAID section and the installed RAID controller. The SCSI ID numbers are 1, 2, 4, 5.

NOTE For technical information about the disk section, refer to the

technical information on the RAID controller, refer to the Mylex RAID controller documentation.

04 GB

ADP

System Reference

. For

The spaces above ADP, CH, and ID are filled in before shipment to identify the drives.

♦ ADP means the RAID controller (adapter) number connected to the RAID section. ♦ CH means the RAID SCSI bus channel of the adapter (each adapter has two channels). ♦ ID means the identification number of the drive in the slot.

NOTE When the standard disk drives are configured by Intergraph Computer Systems (as

described below), they assume the ID number of the internal disk section slot.

The disk drive section is connected to the RAID controller by internal SCSI cables.

Three or four RAID drives may be installed and configured with the Mylex RAID controller software at the factory. These RAID drives are configured to appear as one logical drive in Window NT Disk Administrator. The logical drive has a 2 GB NTFS system disk partition; the rest of the logical drive is formatted as one NTFS partition, for a total of two partitions. A RAID disk drive installed at the factory assumes the ID number of the disk drive section slot in which it is installed.

The default configuration for factory-installed RAID disk drives is as follows:

♦ RAID level 5 ♦ Write-through write policy ♦ Cached I/O policy ♦ Two disk drives spin up every 6 seconds ♦ Ultra SCSI enable

The Mylex RAID controller BIOS and Mylex RAID configuration utility let you view and change the way in which the RAID controller treats the RAID drives. For example, you can make each drive a separate partition, instead of three drives being one partitio n.

NOTE For detailed information about using the Mylex RAID controller BIOS or Mylex RAID

configuration utility, refer to the Mylex RAID controller documentation.

The following figur e shows the correlation between the disk drives (labeled), their slot location (shaded areas), and how they are identified in Mylex BIOS and the Mylex utility.

NOTE SCSI ID 3 is the SAF-TE card. This corresponds to Mylex ID 3. The following figure

displays SCSI IDs and Mylex IDs for the disk drives, but Mylex ID 3 is still shown for clarity since it appears in the Mylex BIOS and Mylex utility display.

ADP 0

Slot 0

Slot 1

Slot 2

Slot 4

Slot 3

SCSI ID 0

SCSI ID 1

SCSI ID 2

SCSI ID 4

0CH0ID0

ADP

0CH0ID1

ADP

0CH0ID2

ADP

0CH0ID4

ADP

Disk Label

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Mylex ID

The non-volatile memory and flash EEPROM on the RAID controller board stores the configuration data. When you restart the system, the RAID controller uses this information to define the RAID configuration to the operating system.

Throughout the Mylex RAID configuration utility, a banner at the top of the display shows the title, version number, date, controller name, slot number, and firmware version. The bottom of the display indicates the actions you can take for each menu option. Additionally, information bo xes describe possible actions no t allowed. Warning boxes display when the next action could destroy data on the drives, erase configurations, or has other serious system consequences.

The following table de fines the terms you will see while running the Mylex RAID configuration utility to configure the drives.

RDY Disk drive ready for configuration CDR CD-ROM drive TAP Tape drive UNF Unformatted drive PAK Configured packs DRVS Number of drives in a pack SIZE Size of the packs (in megabytes) ONL Drive online (part of pack) DED Failed drive RBD Rebuilding WRO Rebuilding (write only) FMT Formatting SBY Standby drive

Resetting to the Default RAID Configuration

If you modify the RAID configuration, and want to return to the default settings, use the following procedure. For details about using the Mylex RAID configuration utility, refer to the Mylex RAID controller documentation.

To reset the default RAID configuration:

1. Restart the system.

2. When prompted, press

ALT+R to enter the Mylex RAID configuration utility. The Main Menu

displays. The Help box (below the Main Menu) briefly describes the operations you can perform with the highlighted option. Use the cursor keys to select the options in the Main Menu and press

ENTER to select the highlighted option.

3. Move the cursor down and select New Configuration to set up one 8 GB array to RAID level

5, and write through write policy.

4. Restart the system.

Configuring Non-RAID Disk Drives

NOTE This section only applies to systems that use non-RAID disk drives.

The InterServe 90 Rack Mount system contains three main non-RAID hardware components:

♦ A disk drive section ♦ Up to four non-RAI D disk drives ♦ One SCSI controller (also known as an adapter)

The standard non-RAID hardware is pre-configured by Intergraph Computer Systems before shipment. The standard configuration includes one non-RAID disk drive (with pre-installed operating system and system software) for the disk drive section and one SCSI controller. The disk drive is installed in slot 0 of the disk drive section, and has the following label to identify the drive:

04 GB

ADP

The spaces above ADP, CH, and ID are filled in before shipment to identify the drive.

♦ ADP means the SCSI controller (adapter) number connected to the SCSI section. ♦ CH means the SCSI bus channel of the adapter (each adapter has two channels). ♦ ID means the identification number of the drive in the slot.

NOTE When the standard disk drive is configured by Intergraph Computer Systems (as

described below), it assumes the ID number of the internal disk section slot.

The disk drive section is connected to the SCSI controller by internal SCSI cables.

Intergraph Computer Systems configures one non-RAID drive before shipment. The non-RAID drive 0 has a 2 GB NTFS system disk partition; the rest of drive 0 is formatted as another NTFS partition for a total of two partitions. If you order additional non-RAID disk drives from Intergraph Computer Systems, each add itional disk drive is formatted as one NTFS partition.

CAUTION If you change the factory-set configuration of non-RAID disk drives, you must reinstall

the system software. See Chapter 7 for instructions.

NOTE For technical information about the disk drive section, refer to the

For technical information on the SCSI controller, refer to the documentation delivered with the SCSI controller.

System Reference

Installing and Configuring InterSite Server Monitor

If you ordered the InterSite Server Monitor option for server monitoring capability, your InterServe 90has an installed InterSite Server Monitor (ISM) card (also called the Emergency Monitor Card 2, or EMC2). For instructions to install and configure the ISM software, and for information on using the ISM with your server, refer to the InterSite Server Monitor documentation included with your system and the Late Breaking News document, if one is delivered with your system.

See Chapter 5, “Co nfiguring the BIOS,” for mor e information on using BIOS Setup .

Changing Drive Letters

If you have more than one hard disk drive or CD-ROM drive, you may need to reassign system drive letters.

To change drive letters:

1. Exit all applications currently running on your system.

2. From the Start menu, click Programs, Administrative Tools, and then Disk Administrator.

3. Select a hard disk drive or CD-ROM drive.

4. From the Tools menu, click Assign Drive Letter.

NOTE If you select the current drive or an otherwise locked drive, you must restart the

system to complete the drive letter reassignment.

5. Select a new drive letter to assign to the drive from the list. Click OK, and then click Yes to

continue.

6. If necessary, click OK, and then click Yes.

7. Repeat steps 2 through 6 for each drive letter assignment that you want to change.

8. Click Partition, then click Exit. If necessary, restart the system to complete the drive letter

reassignments.

Changing Virtual Memory Settings

If you have more than one hard disk drive, you may need to change size and location of your virtual memory page file. See Windows NT Help for more information.

Consider the following before changing page file settings: ♦ The size of the page file. If your system is equipped with a large amount of RAM, Setup

might create a page file that is unnecessarily large.

♦ Drive letter reassignments. If you reassigned your drive letters, you may find it necessary to

adjust your page file se ttings.

To change the size and location of the virtual memory page file:

1. From Start, click Settings, and then click Control Panel.

2. Double-click the System icon.

3. Click the Performance tab and then click Change.

4. Click a drive letter in the list, and then type new values in the Initial Size and Maximum Size

text boxes.

5. Click Set.

6. Repeat steps 4 and 5 for any additional drives in the list.

7. Click Close, then click OK. An alert box displays.

8. Do one of the following:

− Click Yes to restart the system with the new settings.

− Click No to continue with other tasks and use the new settings the next time you restart

the system.

Configuring the Symbios SCSI Adapter

If your InterServe 90 system is equipped with an optional Symbios SCSI adapter, you may need to

use the SCSI Configuration Utility to configure the operation of SCSI peripherals connected to the adapter. You can find the SCSI Configuration Utility ( delivered with the system.

The SCSI Configuration Utility allows you to configure the SCSI adapter, perform a low-level format on a SCSI hard disk drive and verify media.

Change the SCSI adapter parameters on a per-device basis under the following conditions: ♦ If you are advised to do so by Intergraph Computer Systems technical support or instructed to

do so by the vendor documentation supplied with the SCSI device.

♦ If the SCSI device does not negotiate properly with the controller. This is common on older

drives.

♦ If you exceed the total cable length for connecting SCSI devices to the system, as specified in

the section, “Connecting an External SCSI Device,” in Chapter 1.

♦ If you connect non-Ultra or non-Wide Ultra SCSI external devices to the system.

PCI_CFG.EXE) on the SYSUTIL diskette

To run the SCSI Configuration Utility:

1. Insert the

SYSUTIL diskette in the system’s floppy disk drive.

2. Shut down and restart the system.

3. When the Startup Menu displays, select SCSI Configuration Utility and press

See SCSI Configuration Utility Help and the Symbios SCSI adapter documentation for instructions on using the SCSI Configuration Utility.

Using the SCSI Configuration Utility

NOTE Change the synchronous data transfer rate or the data width parameters for an

individual device only. Do not change the parameters for the SCSI host adapter itself. Changes to the SCSI host adapter affect all devices on its bus.

When using the SCSI Configuration Utility, remember the following keyboard tips:

♦ Press the up or down arrow keys to move about in the menus. ♦ Press ♦ Press ♦ Select Help to display a Help screen with instructions and details.

ENTER to confirm a menu selection. ESC to cancel a selection.

ENTER.

To change the synchronous data transfer rate:

1. Insert the SYSUTIL diskette in the system’s floppy disk drive.

2. From the Start menu, click Shut Down. The Shut Down Windows dialog box displays.

3. Click Restart and then click OK. The system restarts and the MS-DOS Startup Menu displays.

4. Select SCSI Configuration Utility and press

5. From the main menu, select the SCSI host adapter that you want to configure and press

ENTER.

One single-channel SYM8951 SCSI host adapter is listed.

6. From the Utilities menu, select Device Selections and press

ENTER.

7. From the Device Selections menu, select the SCSI device that you want to configure and press

ENTER.

NOTE Only eight SCSI devices are listed at a time. Select Device Selections 8-15 to list the

next eight SCSI devices.

NOTE If the device that you want to configure is not listed, exit the menu, repeat step 5 and

select the other host adapter. Then, continue with step 6.

8. Select Sync Rate (Megabytes/sec) and press ENTER.

9. Select the appropriate rate (Off, 10, 20, 40, or 80) and press

and then press

ENTER.

10. From the Device Selections menu, select Exit This Menu and press

11. From the Utilities menu, select Exit This Menu and press

ENTER, select Exit This Menu,

ENTER.

ENTER. The Save/Cancel menu

displays.

12. Select Save Changes and press

ENTER.

13. Remove the diskette from the system’s floppy disk drive, and then press any key to restart the

system.

Creating an Emergency Repair Disk

You should create an Emergency Repair Disk after you finish configuring the system. The files on the Emergency Repair Disk can restore a damaged registry to its original contents (that is, at the time Windows NT was installed), along with the standard Windows NT drivers.

Use the Repair Disk. You can also use these utilities to update the Emergency Repair Disk any time you change the system’s configuration. You should also make and keep a backup copy of the Emergency Repair Disk.

Refer to the operating system documentation and Help for information on creating and using an Emergency Repair Disk.

RDISK.EXE utility or InterSite Welcome (as described in Chapter 2) to create an Emergency

Getting Operating System Updates

Microsoft Service Packs and Service Releases contain the latest improvements and system fixes for Microsoft operating systems. Service Packs and Releases are created by Microsoft for post-release

support. You can get then from Microsoft’s World Wide Web and FTP sites free of charge.

CAUTION If Intergraph Computer Systems provides a Service Pack through the IBBS or with a

product, it has been certified against Intergraph Computer Systems hardware as described in the announcement of its availability. If you obtain a Service Pack from any other source, be aware that it may not be certified against your Intergraph hardware.

4 Operating Notes

This chapter contains basic information on using the InterServe 90 system.