InterServe 8400
System Setup
September 1998
DHA018740
Copyright
1998 Intergraph Computer Systems. All rights reserved. This document contains information protected by copyright, trade secret,
and trademark law. This document may not, in whole or in part, be reproduced in any form or by any means, or be used to make any
derivative work, without written consent from Intergraph Computer Systems.
Use, duplication, or disclosure by the United States Government is subject to restrictions as set forth in subdivision (c)(1)(ii) of the
rights in technical data and computer software clause at DFARS 252.227-7013. Unpublished rights are reserved under the copyright
laws of the United States.
Intergraph Computer Systems, Huntsville AL 35894-0001
Notice
Information in this document is subject to change without notice and should not be considered a commitment by Intergraph Computer
Systems. Intergraph Computer Systems shall not be liable for technical or editorial errors in, or omissions from, this document.
Intergraph Computer Systems shall not be liable for incidental or consequential damages resulting from the furnishing or use of this
document.
All warranties given by Intergraph Computer Systems about equipment or software are set forth in your purchase contract. Nothing
stated in, or implied by, this document or its contents shall be considered or deemed a modification or amendment of such warranties.
Trademarks
Intergraph Computer Systems and the Intergraph Computer Systems logo are registered trademarks of Intergraph Computer Systems.
InterServe is a trademark of Intergraph Computer Systems.
Other brands and product names are trademarks of their respective owners.
FCC/DOC Compliance
This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of the FCC
Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a
commercial environment. This equipment generates, uses, and can radiate radio frequency energy. If the equipment is not installed
and used in accordance with the instruction manual, it may cause harmful interference to radio communications.
Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to
correct the interference at his own expense.
Changes or modifications made to the system that are not approved by the party responsible for compliance could void the user’s
authority to operate the equipment.
This Class A digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations. Cet appareil
numérique de la classe A respecte toutes les exigencies du Règlement sur le materiél brouilleur du Canada.
Warnings
Changes or modifications made to the system that are not approved by the party responsible for compliance could void the user's
authority to operate the equipment.
To reduce the risk of electrical shock, do not attempt to open the equipment unless instructed. Do not use a tool for purposes other
than instructed.
There is a danger of explosion if the battery is incorrectly replaced. Replace the battery only with the same or equivalent type as
recommended by the manufacturer. Dispose of used batteries according to the manufacturer's instructions.
There are no user serviceable parts in the power supply. Refer all servicing of the power supply to qualified service personnel.
Only qualified service personnel should attempt to perform any service-related procedures on the system.
Notes
This device is designed and manufactured to comply with approved safety standards for information processing and business
equipment.
Read all operating instructions before using this device. Keep these instructions for future reference. Follow all warnings on the
device or in the operating instructions.
Contents
Preface..................................................................................................................................... ix
About This Document ..............................................................................................................ix
Document Conventions............................................................................................................ix
Operating System Information................................................................................................... x
Hardware Information............................................................................................................... x
Ergonomic Information............................................................................................................. x
Customer Support..................................................................................................................... xi
1 Getting Started .................................................................................................................... 1
Before You Begin...................................................................................................................... 2
Preparing for Setup.................................................................................................................... 3
Starting the System.................................................................................................................... 5
Going Through Setup................................................................................................................ 8
Finishing Operating System Setup.............................................................................................8
Using InterSite Programs .......................................................................................................... 9
What’s Next?........................................................................................................................... 10
v
Hardware and Software Support Services.................................................................. xi
World Wide Web....................................................................................................... xi
Intergraph Bulletin Board Service.............................................................................. xi
FAXLink................................................................................................................... xii
Telephone.................................................................................................................. xii
More Support Options............................................................................................... xii
System Keys................................................................................................................ 2
Preparing Your System............................................................................................... 2
Creating an Emergency Repair Disk........................................................................... 8
Creating System Software Backup Diskettes.............................................................. 9
2 Configuring the System..................................................................................................... 11
Configuring the Video Display................................................................................................ 12
Changing the Default Video Display Driver............................................................. 12
Correcting Video Display Problems.......................................................................... 12
Installing MegaRAID Power Console Software...................................................................... 13
Configuring Additional Drives for the RAID Disk Array....................................................... 14
Basic RAID Hardware Information........................................................................... 14
Standard RAID Disk Drives Configuration............................................................... 15
Additional RAID Disk Drives Configuration............................................................ 17
Ensuring Correct PC Card Hard Disk Operation..................................................................... 18
Installing and Configuring LanSafe UPS Software................................................................. 19
Disabling Command Queuing................................................................................................. 20
Installing QFE Update Software.............................................................................................. 21
Creating an Emergency Repair Disk ....................................................................................... 21
Installing the InterSite Server Monitor.................................................................................... 21
Getting Operating System Updates.......................................................................................... 21
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3 Using the System................................................................................................................ 23
Taking Precautions.................................................................................................................. 24
Starting and Stopping the System............................................................................................ 24
System Alert............................................................................................................................ 25
LCD Screen............................................................................................................................. 28
Startup Messages....................................................................................................... 29
System Status Information........................................................................................ 30
RAID Status Information.......................................................................................... 32
System Status Menus............................................................................................................... 32
Entering a Password when Prompted........................................................................ 33
Enable and Disable the Intruder Alert....................................................................... 33
Configure the Audible Alarm Operation................................................................... 34
View the Internal Temperatures or Change the Temperature Scale.......................... 34
View the Fan Status................................................................................................... 35
View the Power Supply Status.................................................................................. 36
View the Voltage Status............................................................................................ 37
View the System Power Status.................................................................................. 37
View Processor Board Information........................................................................... 38
View Processor (CPU) Information.......................................................................... 38
View General Memory Information.......................................................................... 38
View Memory SIMM Socket Information................................................................ 39
View I/O Expansion Board Information ................................................................... 39
View PCI Expansion Slot Information...................................................................... 39
View ISA Expansion Slot Information...................................................................... 40
View Power Distribution Board and Firmware Information..................................... 40
View I/O Connector Board Information.................................................................... 40
View LCD Board Information .................................................................................. 40
Set the System Clock (RTC)..................................................................................... 40
Set the System Monitor Firmare Password ............................................................... 41
Change the Polling Interval....................................................................................... 42
Change the Ambient Heat Threshold........................................................................ 42
View the State of the System Monitor Firmware when Last Rebooted..................... 43
Manually Reboot the System Monitor Firmware...................................................... 43
RAID Section Status Menus.................................................................................................... 44
Turn Off the RAID Alarm......................................................................................... 45
View RAID Confguration Information..................................................................... 45
View the Last POST Results..................................................................................... 45
View the Internal Temperature.................................................................................. 45
View SCSI ID Information........................................................................................ 46
View the Internal Heat Threshold............................................................................. 46
Status LEDs............................................................................................................................. 46
Disk Activity LEDs................................................................................................................. 48
Sliding Rack-mount Devices................................................................................................... 48
Base Unit................................................................................................................... 49
Keyboard Tray .......................................................................................................... 50
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Additional User Information ................................................................................................... 50
4 Configuring the BIOS ....................................................................................................... 53
Basic Input Output System (BIOS) ......................................................................................... 54
Starting AMIBIOS Setup ........................................................................................................ 54
Setup Menu ............................................................................................................................. 55
Standard .................................................................................................................... 55
Advanced .................................................................................................................. 57
Chipset...................................................................................................................... 60
PCI/PnP..................................................................................................................... 61
Peripheral.................................................................................................................. 63
Security Menu.........................................................................................................................65
Supervisor Password................................................................................................. 65
User Password........................................................................................................... 65
Changing or Removing the BIOS Password ............................................................. 66
Anti-Virus................................................................................................................. 66
Utility Menu............................................................................................................................ 66
Language................................................................................................................... 66
Detect IDE ................................................................................................................ 67
Default Menu........................................................................................................................... 67
Original..................................................................................................................... 67
Optimal ..................................................................................................................... 67
Fail-safe..................................................................................................................... 68
Reprogramming the BIOS....................................................................................................... 68
Changing the System Boot Sequence...................................................................................... 70
Assigning System Resources for Option Cards....................................................................... 70
Summary of Optimal and Fail-safe Settings............................................................................ 71
5 Troubleshooting................................................................................................................. 75
Checking the System............................................................................................................... 76
System Boot Errors ................................................................................................................. 77
Series of beeps and error message displays............................................................... 77
One or more RAID controllers is not recognized...................................................... 78
Does not boot from the expected boot device ........................................................... 78
Incorrect number of processors display..................................................................... 78
Total amount of memory does not display................................................................ 79
DMA bus timeout message displays......................................................................... 79
Hardware Errors...................................................................................................................... 79
Does not boot from drive A ...................................................................................... 79
I/O card parity error message displays...................................................................... 80
“Invalid configuration information for SLOT XX” message displays...................... 80
CD-ROM drive LED does not light.......................................................................... 80
Combo drive not recognized..................................................................................... 80
Combo drive LEDs do not light................................................................................ 81
PC Card does not work, or is not recognized............................................................ 81
CD-ROM drive is not recognized ............................................................................. 81
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Unsuccessful connection to serial device.................................................................. 82
Date and time information on LCD screen does not display..................................... 82
“Battery voltage low” message displays during system startup.................................82
Date and time information on the system monitor does not display.......................... 82
6 Installing System Software ............................................................................................... 83
Before You Begin.................................................................................................................... 84
System Software Products....................................................................................................... 84
Installing Windows NT Server 4.0.......................................................................................... 85
Getting Operating System Updates.......................................................................................... 86
7 Power and Rack Information...........................................................................................87
Power Requirements................................................................................................................ 88
Domestic AC Distribution Box................................................................................. 88
Non-Domestic AC Distribution Box......................................................................... 89
Equipment Power Loads ........................................................................................... 89
Intergraph Rack Requirements................................................................................................ 90
Index....................................................................................................................................... 91
Returned Goods Authorization (RGA) Form
Warranty Procedure
Repair Depot Address Labels
Preface
InterServe 8400 System Setup contains information for setting up and configuring your
InterServe 8400 server.
About This Document
InterServe 8400 System Setup is organized as follows:
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Chapter 1, “Getting Started,” describes starting the system for the first time, going
through Windows NT Setup, and using the Welcome dialog.
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Chapter 2, “Configuring the System,” describes configuring the system with Windows NT
Server and other software provided by Intergraph.
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Chapter 3, “Using the System,” describes how to start, stop, and restart the system. It also
describes how to use the system alerts, LCD screen, system status menus, RAID section
menus, and the status LEDs.
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Chapter 4, “Configuring the BIOS,” describes how to use AMIBIOS Setup, reprogram the
BIOS, change the system boot sequence, and assign system resources for option cards.
ix
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Chapter 5, “Troubleshooting,” provides a list of system problems and ways to correct
them.
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Chapter 6, “Installing System Software,” provides information you will need to install the
operating system and associated system software.
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Chapter 7, “Power and Rack Information,” provides system power information, such as
operating voltages, rated current and rated load, and information on using the system in an
Intergraph rack.
Document Conventions
Bold
Italic Variable values that you supply, or cross-references.
Monospace
SMALL CAPS Key names on the keyboard, such as D, ALT or F3; names of files and directories.
CTRL+D Press a key while simultaneously pressing another key; for example, press CTRL
Commands, words, or characters that you key in literally.
Output displayed on the screen.
You can type filenames and directory names in the dialog boxes or the command
line in lowercase unless directed otherwise.
and D simultaneously.
x
Operating System Information
For more detailed information on the operating system, see the printed and online Microsoft
documentation delivered with the system.
See the Late-Breaking News shipped with your system for important software and
documentation information not covered in this document.
Hardware Information
An online introduction to your new system is provided in the System Introduction, which
covers subjects such as the following:
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System features
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System controls and connections
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Intergraph customer support
You can display the System Introduction by using the InterSite Welcome dialog or by opening
the
SYSINTRO.HLP file on your system.
Detailed reference information for your new system is available in the System Reference,
which covers subjects such as the following:
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Installing system hardware
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Setting up system hardware
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Printed circuit board descriptions
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Peripheral storage device descriptions
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Wiring diagrams and functional block diagrams
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Upgrading and servicing procedures
See the Late-Breaking News shipped with your system for important hardware and
documentation information not covered in this document.
Ergonomic Information
Read the Ergonomics Guide delivered with your system for valuable information on ways to
minimize repetitive stress injuries when working with a computer.
Customer Support
Intergraph Computer Systems offers an assortment of customer support options.
Hardware and Softwa r e Suppor t Services
Intergraph Computer Systems provides a variety of hardware services for Intergraph and thirdparty equipment. Services include warranty upgrades, repair depot service, on-site hardware
maintenance, system administration, and network consulting. Hardware purchased from
Intergraph Computer Systems includes a factory warranty ranging from 30 days to three years.
A detailed warranty description is available on the World Wide Web; see the Support pages at
http://www.intergraph.com/ics.
Intergraph Computer Systems provides complimentary software support for 30 or 90 days
following shipment of a hardware or software product. This includes World Wide Web
access, Intergraph Bulletin Board Service access, FAXLink service, and telephone (Help
Desk) support. At the end of the complimentary support period, you can purchase other levels
of software support.
World Wide Web
xi
You can visit Intergraph Computer Systems on the World Wide Web at
http://www.intergraph.com/ics. On these pages, you can get news and product information,
technical support information, software updates and fixes, and more.
Intergraph Bulletin Board Servi ce
On the Intergraph Bulletin Board Service (IBBS), you can get technical support information,
software updates and fixes, and more.
To connect to the IBBS:
1. Set your system’s communications protocol for eight (8) data bits, no parity, one (1) stop
bit, and any baud rate up to 14,400.
2. Using a modem, call 1-205-730-8786. Outside the United States, call one of the mirror
sites listed on World Wide Web; see the Software Support pages at
http://www.intergraph.com.
3. At the login prompt, key in your user ID. If you have not connected before, key in new to
create a user ID.
4. Follow the menus to find what you need. The IBBS provides clear choices and online
help.
xii
If you have trouble connecting to or using the IBBS, call the Customer Response Center at 1800-633-7248 (product entry IBBS) or leave a message for the IBBS System Operator at 1205-730-1413.
FAXLink
To use the FAXLink:
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Telephone
To get customer support by telephone:
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Call 1-800-240-4300 for information on how to get technical support information using
the FAXLink.
Call 1-205-730-9000 to get documents (up to five per call).
In the United States, call 1-800-633-7248 between the hours of 7:00 a.m. and 7:00 p.m.
Central Time, Monday through Friday (except holidays).
Outside the United States, contact your local Intergraph Computer Systems subsidiary or
distributor.
Have the following information available when you call:
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Your service number, which identifies your site to Intergraph Computer Systems. You
use your service number for warranty or maintenance calls.
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Your Customer Personal Identification Number (CPIN). You get a CPIN the first time
you call the Customer Response Center; it is associated with your service number for
future call logging.
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The product’s name or model number.
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The product’s serial number. Software product serial numbers are included in the product
packaging. Hardware product serial numbers are on a sticker affixed to the hardware
product.
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Your name and telephone number.
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A brief description of the question or problem.
More Support Options
To get information on more customer support options:
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Visit the Support pages on the World Wide Web at http://www.intergraph.com/ics.
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For hardware support questions in the United States, call 1-800-763-0242.
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For software support questions in the United States, call 1-800-345-4856.
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Outside the United States, contact your local Intergraph Computer Systems subsidiary or
distributor.
xiii
xiv
1 Getting Started
This chapter provides instructions for starting and setting up the system software for the
InterServe 8400 server. If you need information on setting up any of the system hardware, see
the System Reference delivered with the system.
Before You Begin...............................................................................................................2
System Keys......................................................................................................... 2
Preparing Your System........................................................................................2
Preparing for Setup.............................................................................................................3
Starting the System.............................................................................................................5
Going Through Setup......................................................................................................... 8
Finishing Operating System Setup......................................................................................8
Creating an Emergency Repair Disk.................................................................... 8
Creating System Software Backup Diskettes....................................................... 9
Using InterSite Programs ................................................................................................... 9
What’s Next?....................................................................................................................10
1
2
Before You Begin
System Keys
You should have two sets of keys for the system: one set for the internal RAID door, and the
other set for all other locks (front and back rack doors, base unit power switch, keyboard tray).
If you purchased rack-mount InterRAID-8e cabinets for your system, they use the same key as
the internal RAID door.
Preparing Your System
You can do either of the following to prepare your system for use.
Use the System in its Default Setup
If you want to get going with Intergraph’s default setup, go to “Preparing For Setup” in this
chapter. If you start the system, and then turn it off before completing the instructions in
Chapter 2, “Configuring the System,” you will have to reload the operating system and system
software.
Reload the Operating System
Intergraph installs the operating system through Phase 1 of the Windows NT Setup process.
Phase 2 involves establishing a domain name, determining a security role, and setting up user
accounts. If you want to reload the operating system and system software, instead of
completing Phase 2 of Setup, see Chapter 6, “Installing System Software.”
Reconfigure the RAID Drives
For RAID systems, the default RAID setup is three disk drives striped to RAID level 5,
including “write through” write policy, and “cached” I/O policy. The default setup is
described in more detail in the section, “Standard RAID Disk Drives Configuration” of
Chapter 2, “Configuring the System.” If you want to reconfigure the RAID setup, refer to the
InterRAID documentation.
Preparing for Setup
Your system’s primary system disk drive and additional disk drives were formatted and
partitioned before shipment. In Explorer or My Computer, you can right-click a disk drive
and click Properties to display the drive’s partition size and file system format. To view
partition and format information for all disk drives, you can use Disk Administrator. See the
operating system documentation and Help for more information on these tools.
The Windows NT Server operating system is partially installed on the primary system disk.
After setting up the system, you must start the system and complete Windows NT Setup to
configure the system for use. Parts of the installation procedure require information that you
must supply.
WARNING Do not turn on the system power until you are ready to configure Windows NT Server. If
you start the system, and then restart it before completely configuring Windows NT
Server, you will have to reinstall Windows NT Server as described in Chapter 7,
“Installing System Software.”
Before you begin, have the following available:
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Microsoft’s Start Here document.
3
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Documentation for any expansion boards purchased from Intergraph.
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Several blank, formatted diskettes to create backup diskettes containing system software.
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Intergraph backup diskettes delivered with your system.
Obtain and record the following information:
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Your name, and the name of your
company or organization: __________________________________
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The CD Key from the Windows NT
Server CD case, or the Product ID
Number from Start Here or the
registration card: __________________________________
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A username for setting up a user account. __________________________________
If the system is connected to a network, obtain and record the following information from your
network administrator:
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Computer name for your system: __________________________________
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Workgroup name (if the system will be
part of a workgroup): __________________________________
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Domain name (if the system will be part
of a Windows NT domain): __________________________________
4
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Security role for your system in the
Windows NT domain -- primary domain
controller, backup domain controller, or
domain server: __________________________________
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If your system will be acting as a backup
domain controller or domain server,
username and password of an authorized
domain administrator account: __________________________________
NOTE Determine the security role for your server before beginning system configuration. You cannot
change a server to a domain controller without reinstalling Windows NT Server. A domain
controller maintains security policy and performs user authentication for a domain. Servers
may be part of a domain, although they do not have to participate in a domain. Refer to the
operating system documentation for a detailed explanation of the differences between domain
controllers and servers.
If the system is connected to a network that uses the Transmission Control Protocol/Internet
Protocol (TCP/IP), obtain and record the following TCP/IP networking information from your
network administrator:
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Internet Protocol (IP) address for your
system: __________________________________
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IP subnet mask for your system: __________________________________
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IP domain name for your network: __________________________________
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IP address for your network’s default
gateway: __________________________________
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IP addresses for your network’s Domain
Name System (DNS) servers, if any:
__________________________________
The Windows NT delivery media contains software and drivers for both Reduced Instruction
Set Computing (RISC)- and Intel-based systems. When installing Windows NT distribution
files, make sure to install them from the \
I386 directory (the Intel software directory) on the
delivery media. For example, if you are installing a device driver from the Windows NT
CD-ROM, key in the following when asked for the path to the file, where drive is the drive
letter for the CD-ROM drive:
drive:\i386
Starting the System
Follow the sequence in this section when powering on the system for the first time. Start the
InterServe 8400 base unit last.
WARNING Do not turn on system power until you are ready to configure Windows NT Server. If
you start the system, and then restart it before completely configuring Windows NT
Server, you will have to re-install Windows NT Server as described in Chapter 6,
“Installing System Software.”
NOTE If your system has an Uninterruptible Power Supply (UPS), the UPS powers on automatically
when it is connected to the wall outlet. Ignore the AC distribution box information in the
following procedure.
To turn on power to the system and associated peripherals:
1. Turn on power at the AC distribution box. The power switch is located next to the power
cord. Press the power switch to the on position, denoted by the | symbol. The lamp on
the back of the AC distribution box will turn red when power is applied.
2. Turn on power to the InterRAID-8e Cabinet. The power switch is behind the disk drive
door, in the upper left corner. Use the keys supplied with the InterRAID-8e to open the
door. Press the power switch to the on position, denoted by the | symbol. A long beep
will sound as power is applied to the cabinet. Wait for the beep to cease before turning
on power to any additional equipment.
5
3. Turn on power to any additional rack-mounted equipment. This may include equipment
such as network hubs, routers, and so on, as described in the documentation supplied with
the equipment.
4. Turn on power to the monitor. Press the power switch on the front of the monitor.
6
5. Turn on power to the InterServe 8400 base unit. Ensure the base unit circuit breaker
switch is in the on position (up). The switch is on the back of the base unit, as shown in
the following figure.
Circuit Breaker
Switch
The server uses a three-position keyswitch on the front of the base unit for starting, stopping
and restarting the system. Each position (o = off, | = on, // = restart) is symbolized along the
edge of the keyswitch as shown in the following figure.
Keyswitch
To start the InterServe 8400 base unit:
7
1. Insert the key for the base unit into the keyswitch.
2. Turn the key to the | position.
As the system starts, the fans on the front start, the LEDs flash green and amber, the LCD
screen lights up and displays startup messages, and the LEDs under the drives flash green and
amber.
WARNING The fans on the front of the base unit are capable of drawing loose attire (clothing,
badges, necklaces, etc.) and long hair into the fans, possibly causing personal injury or
damage to the fans.
After a few moments, the LEDs remain steady green. If any of the LEDs remain amber or do
not light, there is a problem with the system. Refer to Chapter 5, “Troubleshooting,” to
determine the problem. If LEDs under the disk drives remain amber, refer to the InterRAID
documentation for troubleshooting help.
8
Going Through Setup
The first time you start the system, it boots to the Microsoft End User License Agreement
(EULA) screen. After you read and accept the EULA, Setup continues. Follow the on-screen
instructions to complete the Setup process. Take the default settings provided by Setup,
except as noted below:
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Allow Setup to configure the network only if you have an installed network adapter, and
the system is connected to the network.
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When prompted to create an Emergency Repair Disk, do so.
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If you do not set up a user account during Setup, press ENTER or click OK at the logon
dialog to log on to the operating system. You can set up a user account and join a
workgroup or domain after you configure the video display and networking.
For more information on Setup, and on using the interface features of the operating system,
refer to the operating system documentation and Help.
Finishing Operating System Setup
After operating system Setup is completed, a “Press to finish setup” icon displays on the
operating system desktop. Double-click this icon, or select Programs/InterSite/Welcome from
the operating system Start menu, to display InterSite Welcome.
InterSite Welcome helps you do the following:
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Create a repair disk for the operating system.
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Create backup diskettes of device driver software and other system software products.
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Get the latest driver and other system software from the World Wide Web.
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Display an online System Introduction for your system.
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Learn about Intergraph Computer Systems customer support.
You should take advantage of the tools provided by InterSite Welcome to ensure that your
system is fully ready for use. See InterSite Welcome for more information. Also see the
following sections for information on creating an Emergency Repair Disk and creating backup
diskettes.
Creating an Emergency Repair Disk
If you did not create an Emergency Repair Disk during Setup, use the tools provided by
InterSite Welcome to do so. See the operating system documentation and Help for
information on creating an Emergency Repair Disk. You should also update an Emergency
Repair Disk after you finish configuring the system.
In the event of corrupted disk drives, the files on the repair diskettes restore the contents of the
operating system registry at the time the operating system was installed, along with the
standard operating system drivers.
Creating System Software Backup Diskettes
Backup media for some device driver software and system software products may not be
delivered with the system. Use InterSite Version Manager, available through InterSite
Welcome, to create system software backup diskettes.
Version Manager lets you create backup diskettes containing device driver software and
system software products that were installed on the system before shipment, and which are not
available on the operating system CD-ROM. You may need these backup diskettes later -- for
example, if you have to reinstall a device driver or the operating system.
NOTE InterServe products are delivered with backup media of all drivers and other system software
products.
9
NOTE You may not have to create backup diskettes for all system software. If Version Manager
does not list drivers or other system software products, then they are available on the
operating system software CD, or on backup media delivered with the system.
If the system requires Quick-Fix Engineering (QFE) update software, it is included in the
system software available for backup diskette creation. QFE update software contains fixes
for operating system problems or limitations, and is only shipped with the system if it is
needed. If QFE update software is shipped with the system, you should create a QFE backup
diskette for use if you have to reinstall the operating system. See the
QFE diskette for information on the applicability and installation of QFE update software on
your system.
See Version Manager Help for information on creating system software backup diskettes.
Visit the Intergraph Computer Systems site on the World Wide Web and vendor bulletin
boards for new and updated drivers.
README.TXT file on the
Using InterSite Programs
InterServe 8400 systems ship with the following InterSite programs:
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InterSite Version Manager is a tool for creating system software backup diskettes, and for
updating device drivers and other system software products installed on the system.
10
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InterSite Hardware Monitor is an easy-to-use interface to instrumentation data measured
by sensors inside the computer. Event information is reported to the Windows NT Event
Log and displayed graphically. For example, temperatures inside the system chassis
display on color-coded temperature scales.
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InterSite DMI Console gives easy access to the system’s status and configuration
information. The Console is based on the Desktop Management Interface (DMI), through
a window containing a graphical information tree view pane, a service provider
component information pane, and a message pane. DMI Console works with the Desktop
Management Interface (DMI), a technology standard that enables the effective
management of personal computers (PCs).
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InterSite Watchdog is a system monitoring tool with remote monitoring capabilities. You
can install Watchdog on a system running Windows NT, and use it to monitor
workstations and servers also running Windows NT.
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InterSite ECC Memory Monitor is a tool for warning of a potential memory failure. ECC
Memory Monitor watches for single-bit memory errors and records them in the Windows
NT Event Log, and tracks error counts in the Windows NT Registry.
From the operating system Start menu, go to Programs/InterSite to find the InterSite programs
on your system. See the online Help for each InterSite program for more information on how
to use the program.
What’s Next?
Follow the instructions in Chapter 2, “Configuring the System,” to configure the system
software.
2 Configuring the System
Follow the instructions in this chapter to configure the InterServe 8400 server for use.
Configuring the Video Display................................................................................................ 12
Changing the Default Video Display Driver............................................................. 12
Correcting Video Display Problems.......................................................................... 12
Installing MegaRAID Power Console Software...................................................................... 13
Configuring Additional Drives for the RAID Disk Array....................................................... 14
Basic RAID Hardware Information........................................................................... 14
Standard RAID Disk Drives Configuration............................................................... 15
Additional RAID Disk Drives Configuration............................................................ 17
Ensuring Correct PC Card Hard Disk Operation..................................................................... 18
Installing and Configuring LanSafe UPS Software................................................................. 19
Disabling Command Queuing................................................................................................. 20
Installing QFE Update Software.............................................................................................. 21
Creating an Emergency Repair Disk ....................................................................................... 21
Installing the InterSite Server Monitor.................................................................................... 21
Getting Operating System Updates.......................................................................................... 21
11
12
Configuring the Video Display
The first time you start the system, it uses the installed video display adapter running at a
resolution of 1024 x 768 to run the video display. For the system to use the installed video
adapter at other display resolutions, you must configure the video display driver. Refer to the
documentation delivered with the video display adapter for information about available
settings. For information on using the Display Properties dialog, refer to the operating system
documentation and Help.
Changing the Default Video Display Driver
After configuring the video display and restarting the system, you should configure the system
to use the Intergraph video display driver by default.
To change the default video display driver:
1. Open System in the Windows NT Control Panel. The System dialog displays.
2. Under Operating System, select the Startup list; then select the appropriate non-VGA
Windows NT Server option from the displayed list.
3. Select OK.
Correcting Video Display Problems
If the system’s video display is black, not synchronized, or distorted after you restart the
system, you may have a video configuration problem.
Do not press
correct the problem by using the Last Known Good option to return the system to the last
known good configuration recorded by Windows NT.
To use the Last Known Good option:
1. Power down and restart the system.
2. Press the space bar at the following prompt:
Press space bar NOW to invoke the Last Known Good Menu
If using the Last Known Good option fails to correct the video display problems, you can
obtain a functional video resolution by restarting the system in VGA mode.
CTRL+ALT+DEL to log on to the Windows NT operating system. Instead, try to
To restart the system in VGA mode:
1. Power down and restart the system.
2. At the boot screen, select the VGA mode option.
After logging on to Windows NT in VGA mode, check for the following common
configuration problems and solutions:
u
A multi-sync monitor is selected, but a graphics display device with different video
timings (such as an Intergraph InterVue monitor) is connected to the system. Select the
appropriate monitor type as described previously.
u
The monitor selection set by the MGA Monitor application is inappropriate for the
monitor connected to the system. Select a new monitor as described previously.
u
A graphics resolution and color depth was selected that exceeds installed Windows RAM
(WRAM) display memory. Install and reconfigure the G95 display driver as described
previously.
Restart the system and, when the boot screen displays, select the appropriate non-VGA
Windows NT Server to use the reconfigured video display driver. If problems persist, contact
the Intergraph Customer Response Center at 1-800-633-7248 for help.
13
Installing MegaRAID Power Console Software
NOTE This section only applies to systems with a RAID disk array, which use the AMI RAID
controller.
To monitor and administer the system’s RAID disk array while running Windows NT Server,
you must install the MegaRAID Power Console software after configuring Windows NT
Server. Install the software from the backup diskette you created using Version Manager.
Refer to Version Manager Help for more information about using Version Manager.
To install MegaRAID Power Console software:
1. Log on to Windows NT using an administrative account.
2. Insert the diskette containing the MegaRAID Power Console utility into the floppy disk
drive.
3. Run
4. Respond yes or no appropriately to the questions about Windows NT. At the Welcome
SETUP.EXE on the diskette.
dialog, select Next. The MegaRAID Install Destination Path dialog displays.
14
5. If you agree with the destination directory, select Next. Otherwise, select Browse and
enter a new directory path. The files are copied in the directory named \
MEGARAID (or
where you specify) and the MegaRAID program group is created. Setup also displays a
message that the driver is present on the system.
For information on configuring and using the RAID disk drives, and for information on using
the MegaRAID Power Console, refer to the InterRAID documentation delivered with the
system.
Configuring Additional Drives for the RAID Disk Array
NOTE This section only applies to systems with a RAID disk array, which use the AMI RAID
controller.
This section describes the RAID hardware used in the system, explains the standard RAID
disk configuration, and provides guidelines to configure additional RAID drives. The
standard RAID hardware is pre-configured by Intergraph before shipment. The following
information is provided to help you understand how RAID is implemented, which should be
valuable if you need to configure additional RAID hardware.
Basic RAID Hardware Information
The InterServe 8400 systems contain three main RAID hardware components:
u
An internal disk section
u
Three or more RAID disk drives
u
One or more RAID controllers (also known as adapters)
The disk section has eight slots for installing RAID disk drives. The slots are numbered from
1 to 8, starting with the right slot. Each slot also has a corresponding SCSI ID number, which
is determined by the hardware configuration of the RAID section itself and the installed RAID
controller.
u
For technical information about the disk section, refer to the System Reference.
u
For technical information on the RAID controller, refer to the InterRAID documentation.
15
The standard configuration includes three RAID disk drives for the disk section and one RAID
controller. The disk drives are installed in slots 1, 2, and 3 of the RAID section, and each one
has a label to identify the drive, such as:
04 GB
ADP
1
CH
0
ID
The spaces above ADP, CH, and ID are filled in before shipment to identify the drives.
u
ADP means the RAID controller (adapter) number connected to the RAID section.
u
CH means the RAID SCSI bus channel of the adapter (each adapter has two channels).
u
ID means the identification number of the drive in the slot.
NOTE When the standard disk drives are configured by Intergraph (as described below), they
assume the SCSI ID number of the RAID section slot.
The disk drive section is connected to the RAID controller by internal SCSI cables.
Standard RAID Disk Drives Configuration
The following figure shows the RAID section slots, with their attached controller (ADP), and
the channel (CH) and SCSI ID (ID) designations. The standard disk drives are installed in
slots 1, 2, and 3, as shown by the shaded slots.
ADP 0
Slot
8
SCSI
ID 4
CH 1 CH 0
Slot
7
SCSI
ID 2
Slot
6
SCSI
ID 1
SCSI
Slot
5
ID 0
Slot
4
SCSI
ID 4
Slot
3
SCSI
ID 2
Slot
2
SCSI
ID 1
Slot
1
SCSI
ID 0
16
All three drives in the disk section are packed as one logical drive (via MegaRAID Power
Console). This makes the drives in the system appear as one partition in Windows NT Disk
Administrator.
u
4 GB disk drives result in a 12 GB partition (8 GB partition if the RAID Level is set to
RAID 3 or RAID 5). RAID 5 is the default.
u
9 GB disk drives result in a 27 GB partition (18 GB partition if the RAID Level is set to
RAID 3 or RAID 5). RAID 5 is the default.
The MegaRAID BIOS and Power Console programs let you view and change the way in
which the RAID controller treats the RAID drives. For example, you can change the
configuration so that each drive is a separate partition, instead of all three being one partition.
When using MegaRAID BIOS or Power Console, the program identifies the drives as Ax-N.
Ax represents the logical drive (the array of disks, or the disk array) of the cabinet that the
drives are a part of, and N represents the disk drive number within the logical drive.
NOTE For detailed information about using the MegaRAID BIOS or Power Console, refer to the
InterRAID documentation delivered with the system.
The following figures show the correlation between the disk drives (labeled), their slot
location (shaded areas), and how they are identified in MegaRAID BIOS and Power Console
(MegaRAID ID).
Slot
8
SCSI
ID 4
ADP 0
CH 1 CH 0
Slot
7
SCSI
ID 2
Slot
6
SCSI
ID 1
SCSI
Slot
5
ID 0
Slot
4
SCSI
ID 4
Slot
3
SCSI
ID 2
Slot
2
SCSI
ID 1
Slot
1
SCSI
ID 0
Disk Label:
ADP0CH1ID
ADP0CH1ID
ADP0CH1ID
2
1
0
MegaRAID
ID:
A0-2
A0-1
A0-0
The default RAID configuration for the three standard RAID drives is as follows:
u
RAID level - 5
u
Write policy - write through
u
I/O policy - cached
u
Device Spinup - two drives every six seconds
u
Ultra SCSI - enabled
If you modify the RAID configuration, and want to return to the default settings, use the
following procedure. For details about using MegaRAID BIOS utility, refer to the InterRAID
documentation.
To reset the default RAID configuration:
1. Reboot the system.
17
2. When prompted, press
CTRL+M to enter the MegaRAID utilities.
3. Use Configuration/Easy Configuration to set up one 8 GB array to RAID level 5, write
through, and cache I/O.
4. Under Objects/Adapter/Chipset Type, ensure that Others is selected.
5. Under Objects/Adapter/Alarm Control Type, ensure that the MegaRAID onboard alarm is
disabled.
6. Under Objects/Adapter/Spin Up Time/Spinup Parameters, set the parameter to two drives
every six seconds.
7. Under Objects/Adapter/Ultra SCSI, ensure the Ultra SCSI is enabled.
8. Reboot the system.
Additional RAID Disk Drives Configuration
If your system was shipped with more than three RAID drives, then the extra drives are
unformatted. Before you can use them, the additional RAID drives must be formatted and
configured using the MegaRAID BIOS or Power Console. The following steps provide the
general guidelines. For every possible configuration, refer to InterRAID documentation for
detailed instructions.
To configure additional drives:
1. Start the MegaRAID Power Console utility from the MegaRAID program group.
2. If your system has multiple RAID controllers, select the one with the unformatted RAID
drives.
18
3. From the Adapter menu, select the Configuration submenu, then select the Custom
Configuration option.
4. Select the unformatted RAID drives and configure them.
5. When the configuration has been applied, the Create Logical Drive dialog displays. Set
the logical drive options to your desired settings.
NOTE Before you select Apply, note the amount of disk space displayed. If this amount changes
when you select Apply, select Apply again to ensure the changes take effect.
6. Select Apply, and then select OK to save the configuration and initialize the drives.
Ensuring Correct PC Card Hard Disk Operation
The optional PC Card adapter (or combo drive) is used with devices based on standards
developed by the Personal Computer Memory Card International Association (PCMCIA).
Windows NT provides support for PC Card devices. Refer to the operating system
documentation and Help for more information on PC Card device support.
If you will be using a PC Card hard disk device (ATA or AT type), make sure the device
drivers that control PC Card hard disk operation are set to start correctly. Additionally, set the
Atdisk device and the Pcmcia device to start as System devices. Do this before inserting a
PC Card hard disk device in the PC Card adapter. If you do not, anomalous behavior may
result -- for example, the PC Card hard disk drive may not be detected by the operating
system, or may be detected as the system drive (drive C).
NOTE You must shut down the system before inserting a PC Card device in the PC Card adapter.
When you restart the system, Windows NT will recognize the PC Card device.
To change startup type for device drivers that control PC Card hard disks:
1. Open Devices in the Windows NT Control Panel. The Devices dialog displays.
2. Highlight the device in the Device list; then select Startup. The Device dialog displays.
3. Under Startup Type, select System; then select OK.
4. In the Devices dialog, select Close.
Installing and Configuring LanSafe UPS Software
Systems equipped with a uninterruptible power supply (UPS) are shipped with LanSafe III
software to configure and monitor operation of the UPS. The software must be installed
before you can configure and monitor UPS operation. The following instructions assume that
you are installing LanSafe III UPS software on your system for the first time.
To install LanSafe III UPS software:
1. Insert the LanSafe III CD-ROM into the system’s CD-ROM drive.
19
2. Run
3. When the Welcome dialog displays, select Install.
4. Select Full Installation to install the software onto the server. If you are installing
NOTE If you select Remote Services, Setup asks for a location to install the files. Select the default
location, or enter an alternate pathname; then select Continue. After the software is installed,
shut down and restart the system.
5. When asked if the computer is part of a UPS group, select No; then select Continue.
6. Select Power Works RS. If Power Works RS is not present in the list, select Power
7. Select the COM port to be used; then select Continue.
8. Enter an access code to safeguard the UPS operation; then select Continue.
9. Select Shutdown Timing Operations; then select Continue.
10. Select Yes for the Autoload Option; then select Continue.
11. A dialog asks for a location to install the files. Accept the default location, or enter an
12. Select LanSafe III Power Monitor Service and click Startup. The Service dialog displays.
SETUP.EXE in the NTWIN directory on the CD-ROM drive.
LanSafe III onto a remote system, select Remote Services; then select Continue.
Works; then click Continue.
alternate pathname; then select Continue. When the software is installed, open the Control
Panel and double-click Services. The Services dialog displays.
Verify that the Allow Service to Interact with the Desktop check box is selected.
13. Click OK to close the Service dialog, and click OK.
14. Shut down the system.
15. Verify that the serial cable is connected as described in the LanSafe III software manual,
and that all AC power cables are connected to AC receptacles on the back of the UPS.
16. Restart the system.
Refer to the LanSafe III documentation for instructions on using the LanSafe III software.
20
Disabling Command Queuing
To improve standalone system performance and to improve performance with some highperformance SCSI peripherals, you should disable command queuing in the Windows NT
Registry.
WARNING Be careful when making changes in the Registry. Any mistakes or incorrect changes
may cause serious operating system problems, and you may have to reinstall the
operating system. If the system becomes unusable after you have modified the
Registry, restart the system and try to use the Last Known Good configuration option to
undo the damage. See Windows NT documentation for more information on the Last
Known Good configuration option.
To disable command queuing:
1. Start the Registry Editor (
REGEDT32.EXE) to open the Registry.
2. Open the following subkey in the Registry:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\aic78xx
3. From the Edit menu, select the Add Key.
4. Type Device into the Key Name box, and then select OK. Do not set a Class value.
Open the following subkey in the Registry:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\aic78xx\
Device
5. From the Edit menu, select Add Value.
6. Type DisableTaggedQueuing into the Value Name box.
7. Select REG_DWORD for the Data Type, and then select OK.
8. Type 1 into the Data box.
9. Set the Radix value to Hex, and then select OK.
10. Exit from the Registry Editor and restart the system.
Installing QFE Update Software
If the system was shipped with Quick-Fix Engineering (QFE) update software, you created a
QFE diskette using Version Manager. QFE update software contains fixes for operating
system problems or limitations on your Intergraph system, and is only shipped with the system
if it is needed. If you have a QFE diskette, insert it into the system’s floppy disk drive. Refer
to the
README.TXT file on the QFE diskette for instructions to update the system.
Creating an Emergency Repair Disk
You should create an Emergency Repair Disk after you finish configuring the system. The
files on the Emergency Repair Disk can restore a damaged registry to its original contents
(that is, at the time Windows NT was installed), along with the standard Windows NT drivers.
21
Use the
update the Emergency Repair Disk any time you change the system’s configuration. You
should also make and keep a backup copy of the Emergency Repair Disk.
Refer to the operating system documentation and Help for information on creating and using
an Emergency Repair Disk.
RDISK.EXE utility to create an Emergency Repair Disk. You can also use this utility to
Installing the InterSite Server Monitor
Your InterServe server may have shipped with an installed InterSite Server Monitor (ISM)
board. For instructions to install and configure the ISM software, and for information on
using the ISM with your server, refer to the InterSite Server Monitor documentation delivered
with the system.
Getting Operating System Updates
Microsoft Service Packs and Service Releases contain the latest improvements and system
fixes for Microsoft operating systems. Service Packs and Released are created by Microsoft
for post-release support. You can get then from Microsoft’s World Wide Web and FTP sites
free of charge.
22
CAUTION If Intergraph provides a Service Pack through the IBBS or with a product, it has been certified
against Intergraph hardware as described in the announcement of its availability. If you obtain
a Service Pack from any other source, be aware that it may not be certified against your
Intergraph hardware.
3 Using the System
Now that your system is up and running, and all the software is configured, use this chapter to
become familiar with the InterServe 8400 server and its user features.
Taking Precautions.................................................................................................................. 24
Starting and Stopping the System............................................................................................ 24
System Alert............................................................................................................................ 25
LCD Screen............................................................................................................................. 28
System Status Menus............................................................................................................... 32
RAID Section Status Menus.................................................................................................... 44
Status LEDs............................................................................................................................. 46
Disk Activity LEDs................................................................................................................. 48
Sliding Rack-mount Devices................................................................................................... 48
Additional User Information ................................................................................................... 50
23
24
Taking Precautions
The front and side stabilizer feet of the rack in which the InterServe 8400 is installed must be
extended at all times. Do not push on or lean against the rack.
When multiple slide rail devices are installed in the Intergraph rack, only one device may be
extended at a time. Always push the extended device back into the rack before extending
another one.
WARNING Extending more than one device at a time could cause the rack to fall forward, causing
damage to the equipment and severely injuring anyone standing in front of the rack.
Starting and Stopping the System
The following figure shows the keyswitch on the front of the system.
43215
Keyswitch
After the system is running, you can restart the system or shut it down and power it off
completely.
u
To restart the system, stop all running applications and turn the key to the // position for a
moment, and then back to the | position.
u
To stop the system, perform an orderly shutdown, and then turn the key to the o position.
An orderly shutdown consists of stopping applications, logging off Windows NT, and
pressing
NOTE After stopping the system, wait at least 10 seconds before restarting the system, to allow the
InterSite Server Monitor software to function correctly.
CTRL+ALT+DELETE. Select Shut Down... from the NT Security dialog.
If external InterRAID disk cabinets are connected to the system, always power on or off the
system in the following sequences:
u
Power on the InterRAID cabinets, listen for the beep, then power on the system base unit.
u
Power off the system base unit (as described previously), then power off the InterRAID
cabinets. If you power off the InterRAID cabinets first, the RAID controller will read the
drives in those cabinets as dead the next time you power on the system. If this happens,
refer to the InterRAID documentation for drive recovery procedures.
The LCD screen displays the system status after the system is powered on. Refer to “LCD
Screen” in this chapter for more information about the messages displayed on the LCD screen.
System Alert
To ensure system security, the InterServe 8400 includes a system alert that detects and reports
hardware faults and system intrusions. Hardware faults include fan, power supply, and
memory failures. Also, conditions that may lead to component failure, such as excessive room
temperature, are detected. System intrusions include opening the drive access door and
removing either side panel. You can disable one or both functions of the system alert using
the system LCD screen. If the system alert is disabled, hardware faults and intrusions are not
detected or logged.
25
NOTE As long as the LCD screen displays text (the system can be off, but the circuit breaker switch
is on), intrusions can be logged.
You can configure the InterSite Server Monitor and InterSite Watchdog software to notify you
if an alert is triggered. When a hardware fault or intrusion occurs, the system alert sounds an
alarm and logs the event via the hardware monitor. Upon power up the InterSite Server
Monitor and InterSite Watchdog can notify a user of the intrusion alert. Refer to the printed
and online documentation delivered with the InterSite Server Monitor and InterSite Watchdog
software for more information about notification.
The intruder alert can be temporarily defeated so you can work on the system without having
to disable the intruder alert. If a password has been set, the password prompt for temporary
defeat automatically displays when you open the drive access door. Assuming the system alert
is enabled and a password has been set, you must defeat the alert immediately after opening
the drive access door.
NOTE Defeating the alert is not the same as disabling the alert.
and the alert automatically resets when the door is closed. When you open the drive access
door, an intrusion is reported to Event log, but the system does not sound the alarm nor send
the notification.
reported to the Event Log. If the alert is disabled, it must manually be enabled to detect and
report intrusions. Refer to “Enable and Disable the Intruder Alert” later in this chapter for
instructions.
Disabling
the alert means that intrusions are not detected, and therefore not
Defeating
is a temporary measure,
26
To defeat the intruder alert during normal system use:
1. When you open the door, the LCD panel displays a screen that lets you enter the
password to temporarily defeat the alert.
2. Enter the correct password. If you do not enter the password within 16 seconds, an
intrusion is logged and Server Monitor runs as configured. Refer to “Entering a Password
when Prompted” and to “Set the System Monitor Firmware Password” later in this
chapter for more information about passwords.
3. InterSite Hardware Monitor logs the intrusion but does not send the notification. Also,
the Chassis access box turns red to indicate an intrusion via the Hardware Monitor dialog.
−
To clear an intrusion from the log, click the Clear Intruder button on the Hardware
Monitor dialog. Refer to the Server Monitor documentation for instructions to use
InterSite Hardware Monitor.
−
To clear the intrusion from the Chassis Access box, open the drive access door, then
key in the alert password via the LCD screen menu buttons. The Chassis Access box
turns green.
4. When you close the drive access door, the alert resets.
The following diagram shows how the system alert works with the Server Monitor software to
record and provide notification of hardware faults and intrusions.
27
Intrusion occurs.
Is intruder alert
enabled?
YES
Is intruder alert
alarm enabled?
YES
NO
Is the server’s SNMP trap
enabled and configured to
moni t or HW_MON Ev ents?
Aublibl e al ar m sounds.
Audible Alarm does not
occur.
NO
InterSit e Watchdog po l l s NT
Event Log and detects
event.
Event is not detected
or reported.
Event is logged. HW_MON product writes
the event to NT Event Log as
Error from (\Device\HW_Mon):
Cabinet open and accessed 1
times.
Hardware fault
occurs.
The “Chassis Access” box changes
to red in the “General Status” tab
of the Hardware Monitor GUI.
NO
YES
SNMP trap not sent.
Server sends SNMP
trap (alert message)
to remote system.
SNMP client on
remote system
plays WAV file.
Is Watchdog
configured to respond?
NO
YES
No action taken.
Notification delivered.
28
LCD Screen
The LCD screen displays system and component information through a set of menus that
apply to the base unit and to the internal RAID section. The LCD screen is powered on
whenever the system is plugged in, so that status information is available even if the system is
powered off or not running an operating system. The six buttons below the LCD screen let
you navigate the menus that control the system’s firmware operation.
LCD Screen
43215
LCD Buttons
The six LCD screen buttons are:
Switches between the System menus and the RAID menus, and returns
you to the previously used menu.
MENU Displays the menu options for the system status or RAID status.
ENTER Activates the selected menu item.
ESCAPE Exits the current menu.
∆
∇
Moves the cursor up the current menu choices.
Moves the cursor down the current menu choices.
By design, some of the buttons do not function in certain menus. For example, the arrow
buttons do not work in the main display screens. Also, when setting a password, each button’s
function changes. Refer to “Entering a Password when Prompted” later in this chapter for
instructions.
You can use the LCD screen and buttons when the system is powered off, but some of the
status options report a message such as Sys. Off. When the system is powered off, the LCD
screen is not lit, but the displayed messages are visible. The LCD screen lights bright green
when the system is powered on.
The following sections describe the startup messages displayed on the LCD screen, and
provide an overview of the information and menus you can use under the system status menus
and the RAID status menus.
NOTE Information about the disk subsystem does not display if the system does not have a RAID
disk array.
Startup Messages
When you turn the circuit breaker switch to the On position, the following messages display
on the LCD screen:
System Monitor
Initializing...
29
InterServe 8400
System Status Okay
System Nodename
Day Date Time
Note the following details about the message displayed on the second screen:
u
First line shows the product name.
u
Second line shows:
−
System Status Okay when all internal components are functioning, and
temperatures are at normal levels.
−
System Status Warning if conditions are favorable for a hardware error. The
Warning message is accompanied by an audible beep every eight seconds. Press
MENU button and use the System Status menus to determine the hardware at
the
fault.
− System Status FAILURE if an error has occurred. The FAILURE message is
accompanied by a continuous audible beep. Press the
MENU button and use the
SYSTEM STATUS menus to determine the hardware at fault.
− System Monitor, if the system polling function has been disabled. Refer to
“Change the Polling Interval” later in this chapter for more information.
30
u
Third line displays the system’s NT Server node name if the InterSite Hardware Monitor
driver is installed. Otherwise, the line is blank.
u
Fourth line shows day, date, and time as set in the Set RealTimeClock options in the
Utility menu. This line is updated at the interval set on the System Status Poll
option under the Utility menu. The default interval is 9.9 seconds.
When you turn the keyswitch to the On position, the LCD powers on. If the system uses
RAID drives, the following messages display (Otherwise, the above message remains.):
TESTING ROM
TESTING SCSI ACCESS
STARTING DUAL BUS
CONFIGURATION
InterRAID-8e
Status: OK
The InterRAID-8e Status message displays until you press the SYSTEM/RAID button to
see the system status menus, or the
displayed in the system status menus and the RAID status menus are listed in “System Status
Information” and “RAID Status Information” as follows.
System Status Information
The following table provides a view of how to use the configurable options and view status
information for the system.
What do you want to do?
Enter a password when
prompted
MENU button to see to the RAID status menus. The menus
Follow this menu path See page
N/A 37
What do you want to do? Follow this menu path See page
Enable and disable the
Alert/Alarm > Intruder Alert > State
38
intruder alert
Configure the audible
alarm operation
View the internal
Alert/Alarm > Audible Alarm > Sound
Alarm Upon
System Status > Temperature
38
39
temperatures or change
temperature scale
View the fan status
View the power supply
System Status > Fans
System Status > Power Supply
40
40
status
View the voltage status
View the system power
System Status > Voltages
System Status > Sys. Power
41
42
status
View processor board
System Config. > Processor Board
42
information
View processor (CPU)
information
View general memory
information
View memory SIMM
socket information
View I/O expansion board
System Config. > Processor Board >
Processors
System Config. > Processor Board >
Memory
System Config. > Processor Board >
Memory > SIMM Rows X and Y
System Config. > I/O Expansion Bd.
42
43
43
44
information
View PCI expansion slot
information
View ISA expansion slot
information
View power distribution
System Config. > I/O Expansion Bd. >
PCI Expansion Cards
System Config. > I/O Expansion Bd. >
ISA Expansion Cards
System Config. > Power Plane
44
44
45
board and firmware
information
View I/O connector board
System Config. > I/O Connector Bd.
45
information
View LCD board
System Config. > LCD Display Panel
45
information
Set the system clock (RTC)
Set the system monitor
Utility > Set RealTimeClock
Utility > Set Password
45
46
firmware password
Change the polling interval
Utility > System Status Poll
47
31
32
What do you want to do? Follow this menu path See page
Change the ambient heat
threshold
View state of the system
monitor firmware when last
rebooted
Manually reboot the system
monitor firmware
RAID Status Information
The following table provides a view of how to use the configurable options and view status
information for the internal RAID section.
Utility > Heat Threshold
Utility > Last Reboot
Utility > Firmware Reboot
47
48
48
What do you want to do?
Turn off the RAID alarm
View RAID configuration
information
View the last POST results
View the internal
temperature
View SCSI ID information
View the internal heat
threshold
NOTE Information about the disk subsystem does not display if the system does not have a RAID
disk array.
NOTE The RAID status information cannot be displayed unless the system is powered on.
Follow this menu path See page
TURN OFF ALARM
HARDWARE MENU > CONFIGURATION INFO
HARDWARE MENU > POST RESULTS
HARDWARE MENU > INTERNAL TEMP
OPTIONS MENU > SCSI ID MENU
OPTIONS MENU > HEAT THRESHOLD
50
50
50
50
51
51
System Status Menus
The system status menus let you define how the intruder alert and audible alarm operate, view
hardware configuration details for the system, and define other system monitor firmware
operation. If the LCD panel displays RAID status line or RAID menus, press the
SYSTEM/RAID button to switch to the system status menus. The system status main menus
selections are as follows:
Alert/Alarm
System Status:
System Config.
status
status
Utility
u
Alert/Alarm lets you temporarily defeat the alarm for the intruder alert, and you can
disable the intruder alert so that no intrusions are reported. The alert is enabled by
default. You can also configure the alarm to sound upon detection of a hardware fault
(failure of power supplies, fans, memory, and so on) and intrusion.
u
System Status lets you view the status of internal system components. If a problem is
detected, then the this line displays WARN, or FAIL to show that one or more components
need attention. Otherwise, it displays Okay.
u
System Config. lets you view information about the system boards, including board
revision, and applied ECO level. If a non-valid configuration is present, then the this line
displays FAIL, but only when the system is powered on. Otherwise, it displays Okay, or
Off when the system is off.
u
Utility lets you set the system time and date, establish a firmware protection password,
view the system state when it was last rebooted, and reboot the firmware.
A cursor appears to the left of the menu options. Press the arrow buttons to move the cursor
to an option, then press the ENTER button to select it.
33
Entering a Password when Prompted
Some commands require you to enter the password before the system accepts a change or
before a command takes effect. If a password is not set, the change or commands takes affect
without further prompting. When asked to enter a password, use the menu buttons labeled
1 through 5. Press the
SYSTEM/RAID button to complete the password.
The password prompt for the command remains on the screen until you give the proper
password. If you do not key in a password within 16 seconds, a continuous beep begins.
Enable and Disable the Intruder Alert
The intruder alert is enabled by default. Once it is disabled, no intrusion information will be
sent to the operating system Event Log, and the intrusion does not trigger a response from
InterSite. The intruder alert must be enabled for the system to detect intrusions.
Path: Alert/Alarm > Intruder Alert > Enable/Disable
1. When the cursor is by Alert/Alarm press
Intruder Alert
Audible Alarm
ENTER. The screen displays
34
2. Press ENTER on Intruder Alert. The screen displays
Temporary Defeat
State: Enabled
3. Move the cursor to Enable/Disable and press
Disabled. Key in the password to change the state, if prompted. If you do not key in
the correct password within 16 seconds, the previous menu screen displays.
ENTER to switch between Enabled and
Configure the Audible Alarm Operation
Path: Alert/Alarm > Audible Alarm > Sound Alarm Upon
1. When the cursor is by Alert/Alarm press
2. Move the cursor to Audible Alarm and press
Sound Alarm Upon
Status Error: Yes
Intruder: Yes
3. Move the cursor to Status Error and press ENTER to switch between Yes and No.
Key in the password to change the state, if prompted. When set to Yes, any detected
error causes an audible alarm to sound.
4. Move the cursor to Intruder and press
the password to change the state, if prompted. When set to Yes, the alarm sounds 15
seconds after an intrusion is detected.
ENTER.
ENTER. The screen displays
ENTER to switch between Yes and No. Key in
View the Internal Temperatures or Change the Temperature Scale
Path: SYSTEM STATUS > Temperature
TEMPERATURE: status displays a general indication of system temperature. When all sensors
detect normal temperatures, this line displays Okay. If Wm or HOT displays, one or more of
the internal sensors is reporting a problem. Press
display the specific status for the sensors:
Ambient: value status (Okay, Wm, or HOT)
Sensor1: value status (Okay, Wm, or HOT)
Sensor2: value status (Okay, Wm, or HOT)
Sensor3: value status (Okay, Wm, or HOT)
The temperature displays for the each of the system’s four sensors. Normal temperatures are
indicated by Okay. The following table states the warm and hot (unsafe) temperatures for the
sensors.
ENTER at the TEMPERATURE option to
Sensor Location Warm (Wm) Hot (Hot)
35
Ambient intake air temperature in center fan
Sensor1 between the processors and the power
30 °C (86 °F) 35 °C (95 °F)
40 C (104 °F) 45 C (113 °F)
distribution board
Sensor2 next to ISA expansion slot 4
Sensor3 at the middle of I/O expansion board
CAUTION Temperatures that are approaching the unsafe levels are indicated by Wm. Any sensor that
reports a
fans are working. If room temperature is less than 80 degrees Fahrenheit (26 degrees
Celsius) and the fans are spinning, the fan speed may be too slow. Call the Customer
Response Center.
WARNING If a sensor reports HOT, power off the system to protect it from overheating, which
could damage internal components. If the cause of the hot temperature condition is not
related to the room environment, call the Intergraph Customer Response Center.
NOTE The threshold for the Ambient sensor can be changed. Refer to “Change the Ambient Heat
Threshold” later in this chapter. The thresholds for the internal sensors cannot be changed.
NOTE Server Monitor can be configured to power off the system automatically when the sensors
report
Wm status should be monitored closely. Adjust room temperature and ensure the
HOT temperatures. Refer to Server Monitor documentation for details.
40 C (104 °F) 45 °C (113 °F)
40 C (104 °F) 45 °C (113 °F)
The Scale option lets you change the displayed temperature unit from degrees Fahrenheit to
degrees Celsius. Move the cursor to Scale and press ENTER. The temperature scale
switches between Fahrenheit and Celsius. This option does not affect the temperature
reported for the disk drive section under the RAID status menus.
View the Fan Status
Path: SYSTEM STATUS > Fans
Fans: status displays a general status of the three front cooling fans and the two fans inside
each power supply. When all fans are operating properly, Okay displays. If XX FAILURES
is listed, then one or more of the front cooling fans or power supply fans is generating a
problem.
36
Press ENTER when the cursor is by FANS to see the status for each fan. The following screen
displays:
LEFT: status (Off, Ok, BAD)
CENTER: status (Off, Ok, BAD)
RIGHT: status (Off, Ok, BAD)
Pws1#1: status (Off, Ok, BAD)
Pws1#2: status (Off, Ok, BAD)
Pws2#1: status (Off, Ok, BAD)
Pws2#2: status (Off, Ok, BAD)
Pws3#1: status (Off, Ok, BAD)
Pws3#2: status (Off, Ok, BAD)
When the status is Ok, the fan speed is adequate to provide cooling. If the speed decreases
below what is required for cooling, BAD displays. When the system is not powered on, the
fan status displays Off. Press
ESCAPE to return to the previous menu.
View the Power Supply Status
Path: SYSTEM STATUS > Power Supply
Power Supply: status displays Okay, WARN, or FAIL. If WARN displays, a fan inside one or
more power supplies has failed, but the power supply is still working. This poses a condition
that could lead to overheating, causing the entire power supply to fail If FAIL displays, one
of the power supplies has completely failed. Call the Customer Response Center if the WARN
or FAIL message displays.
To view specific power supply status, move the cursor to Power Supply and press
ENTER.
The following lines display:
Supply #1: status <Absent, Okay, or FAIL>
Supply #2: status <Absent, Okay, or FAIL>
Supply #3: status <Absent, Okay, or FAIL>
General status <NonRedundantSupply or PowerSupplyFailure
To view specific power supply information, press
ENTER when the cursor is by the Supply
>
#X: FAIL line. The following information displays:
AC: (Absent, Okay, or FAIL)
DC: (Off, Absent, Okay, or FAIL)
Fan #1: (Off, None, Okay, or FAIL)
Fan #2: (Off, None, Okay, or FAIL)
If the General Status line shows NonRedundantSupply, then the system is missing one or
two power supplies. The second and third supply should be installed immediately. If the line
shows PowerSupplyFailure, then call the Customer Response Center.
View the Voltage Status
Path: SYSTEM STATUS > Voltages
Voltages: status displays either Okay or FAIL. If FAIL displays, then check the
individual voltage rails to identify the problem. Press
Voltages. The following lines display:
+3.3V: status (System Off, X.XXV Okay, or X.XXV FAIL)
+5Unsw X.XXV status (Okay, or Fail)
+5.0V: status (System Off, X.XXV Okay, or X.XXV FAIL)
-5.0V: status (System Off, X.XXV Okay, or X.XXV FAIL)
+ 12V: status (System Off, X.XXV Okay, or X.XXV FAIL)
- 12V: status (System Off, X.XXV Okay, or X.XXV FAIL)
GTL 0: status (System Off, X.XXV Okay, or X.XXV FAIL)
GTL 1: status (System Off, X.XXV Okay, or X.XXV FAIL)
CPU 0: status (System Off, Absent, X.XXV Okay, or X.XXV FAIL)
Nominal CPU 0: x.xV
CPU 1: status (System Off, Absent, X.XXV Okay, or X.XXV FAIL)
Nominal CPU 1: x.xV
CPU 2: status (System Off, Absent, X.XXV Okay, or X.XXV FAIL)
Nominal CPU 2: x.xV
CPU 3: status (System Off, Absent, X.XXV Okay, or X.XXV FAIL)
Nominal CPU 3: x.xV
37
ENTER when the cursor is on
Occasionally a voltage rail for a power supply will fail intermittently, which shows up in the
above set of status lines. If the FAIL message appears, and then goes away, there is no cause
for alarm. However, if the FAIL message continues to display, or reoccurs frequently, a
problem exists in the system. Call the Customer Response Center.
View the System Power Status
Path: SYSTEM STATUS > Sys. Power
Sys. Power: status displays On, Offloc, or OffRmt. OffLoc shows the system was shut
down from the keyboard and powered off from the keyswitch. OffRmt shows that the system
was shut down and powered off by remote command via the InterSite Server Monitor. To
reboot the system, with an OffRmt status, turn the keyswitch to the “Off” position and then
back to the “On” position. Press
ESCAPE to return to the previous menu.
38
View Processor Board Information
Path: SYSTEM CONFIG > Processor Board
The installed processor board number (MSMTxxxxx) and its engineering change level
(ECO xx) display. Press
ESCAPE to return to the previous menu.
View Processor (CPU) Information
Path: SYSTEM CONFIG > Processor Board > Processors
The following information about the processors (CPUs) display:
CPU 0: status (System Off, Present, Absent)
CPU 1: status (System Off, Present, Absent)
CPU 2: status (System Off, Present, Absent)
CPU 3: status (System Off, Present, Absent)
Present shows the processor is installed in the socket. Absent shows the socket is empty.
View General Memory Information
Path: SYSTEM CONFIG > Processor Board > Memory
Memory: status displays the current installed memory (XXXX MB) or shows that an invalid
memory configuration exists (Invalid). Below the Memory status line, an additional
memory status message displays. The message is one of the following:
Message
SIMM Pair Mismatch
SIMM MismatchInRow
Varying Interleave
No SIMM in Row 0&1
50 ns SIMM Warning
70 ns SIMM Invalid
80 ns SIMM Invalid
4 to 1 Interleaved
2 to 1 Interleaved
1 to 1 Interleaved
Meaning
A pair of SIMMs in a row are different sizes (densities).
Two or more SIMM sizes are installed in a row.
Two rows have difference interleaves, all rows must have the
same interleave.
At least one pair of SIMMs must be installed in Row 0&1.
Installed SIMMs are 50 ns, which have not been approved for
this system, and should be removed.
Installed SIMMs are 70 ns, and should be removed.
Installed SIMMs are 80 ns, and should be removed.
OK status, valid interleave.
OK status, valid interleave.
OK status, valid interleave.
View Memory SIMM Socket Information
Path: SYSTEM CONFIG > Processor Board > Memory > SIMM Rows X & X
Information about each SIMM socket, such as row, interleave and what size memory module
is installed, can be displayed. SIMM sockets are grouped according to rows of the memory
subsystem. Press
SIMM Rows 0 and 1
SIMM Rows 2 and 3
SIMM Rows 4 and 5
SIMM Rows 6 and 7
To display information about the sockets included in each row, move the cursor to a row and
press
ENTER. The status of each socket in the row displays, such as:
J33 I3: status (Vacant or XXMB, XXns)
The JXX number identifies the socket number that is printed on the processor board. The IX
number indicates the interleave value of that socket in the row. If a memory module is
installed, its size and speed display. The System Reference contains a detailed discussion of
the memory subsystem, rows, and interleaves.
ENTER when the cursor is on Memory: status. The following lines display:
39
When the system power is off, socket information cannot be displayed. System Off
appears for each socket in this case.
View I/O Expansion Board Information
Path: SYSTEM CONFIG > I/O Expansion Bd.
When you move the cursor to I/O Expansion Board and press enter, the board part number
(MSMTXXXX) and its engineering change level (ECO XX) display. Additionally, you can view
expansion slot information.
View PCI Expansion Slot Information
Path: SYSTEM CONFIG > I/O Expansion Bd. > PCI Expansion Cards
ENTER when the cursor is on PCI Expansion Cards. The status for each of the
Press
twelve PCI slots displays, such as PCIslot 5: status. The status is Empty or Occupied.
Press the down arrow key to scroll through the slots. When the system is powered off, the
status displays Sys. Off. Press
ESCAPE to return to the previous menu.
40
View ISA Expansion Slot Information
Path: SYSTEM CONFIG > I/O Expansion Bd. > ISA Expansion Cards
ENTER when the cursor is on ISA Expansion Cards. The status for each of the four
Press
ISA slots displays, such as ISAslot 2: status. The status is Empty or Occupied. Press
the down arrow key to scroll through the slots. When the system is powered off, the status
displays Sys. Off. Press
ESCAPE to return to the previous menu.
View Power Distribution Board and Firmware Information
Path: SYSTEM CONFIG > Power Plane
Information about the power distribution board (also known as power plane) includes the
board part number (MSMTXXXX), its engineering change level (ECO XX), and the system
X.XX
monitor firmware version (FIRMWARE:
presents the menus and options for the system monitor on the LCD screen. Press
return to the previous menu.
) that is installed on the board. The firmware
View I/O Connector Board I nfor mati on
ESCAPE to
Path: SYSTEM CONFIG > I/O Connector Bd.
Information about the I/O connector board (which contains the connectors for external ports,
such as keyboard, mouse, and SCSI) includes the board part number (MSMTXXXX), its
engineering change level (ECO XX). Press
View LCD Board Information
Path: SYSTEM CONFIG > LCD Display Panel
Information about the LCD board (containing the LCD screen that displays the firmware
menus) includes the board part number (MPCBDXX) and its engineering change level (ECO
XX). Press
ESCAPE to return to the previous menu.
Set the System Clock (RTC)
Path: UTILITY > Set RealTimeClock
The Set Clock (RTC) option lets you set the system’s time (seconds, minutes, and hours)
and date (day, date, month, and year). The time and date information are recorded in the
system’s real time clock and displayed on the top level LCD screen. Conversely, when you set
ESCAPE to return to the previous menu.
41
the system time and date through the operating system, those settings are displayed in the LCD
screen after the next operating system reboot.
The time and date elements are set two ways. Some elements allow you to increment by one
or by 10, such as seconds. Others only increment by one.
To set the system clock:
1. Move the cursor to Utility and press enter.
2. Press enter on Set RealTimeClock. The following screen displays.
Seconds
Minutes
Hours: XX
Day: XXX
Date
Month: XXX
Year
3. To change the Hours, Day, and Month elements, move the cursor to an item and press
ENTER. The value increments by one.
4. To change the Seconds, Minutes, Date, and Year elements, move the cursor to an
item and press ENTER. These can increment by ten, so the following screen displays.
Increment
Increment by 10
Item: XX
5. Press
6. Press
ENTER when the cursor is on Increment to change the value by one, or move the
cursor to Increment by 10 and press
ESCAPE to accept the new time and date.
ENTER to change the value by 10.
Set the System Monitor Firmare Password
Path: UTILITY > Set Password
Set Password lets you set the system monitor firmware password. The firmware uses this
password to prevent unauthorized users from changing the intrusion alert and firmware reboot
options.
To set a firmware protection password:
1. Move the cursor to Set Password and press ENTER. If a password has not been set
(the password is a null value), then NEW: displays.
2. Key in a password, up to eight characters long, using the buttons labeled 1 through 5.
42
3. Press the SYSTEM/RAID button to enter the password.
4. When Repeat: displays, key in the password again. The Password Updated
message displays, then returns to the previous screen.
NOTE If you do not enter a password within 16 seconds, or if you enter the wrong password, the SET
PASSWORD FAILED
message displays and returns to the previous screen.
Change the Polling Interval
Path: UTILITY > System Status Poll
System Status Poll lets you change the interval (in seconds) by which the firmware
reads status information from the various internal components. The polling function is
enabled by default. You can also disable the firmware from polling the system.
NOTE When disabled, the second line of the top level message (which normally displays System
Status Okay
screen, nor does the warning or failure alarm sound if an error occurs. However, if an error
occurs while the polling is disabled, the error displays in the status menus for the failing
component.
To disable or change the status polling interval:
) displays System Monitor. General status messages do not display on the
1. Move the cursor to System Status Poll and press
displays:
Sts. Poll: state (Enabled or Disabled)
Decrease Interval
Increase Interval
Interval: XX.X sec.
2. Press
ENTER on Sts. Poll and the state switches from Enabled to Disabled.
3. To change the interval, move the cursor to Decrease Interval or Increase
Interval and press
ENTER. The value shown on the Interval: XX.X sec. line
changes accordingly.
4. Press ESCAPE to set the new interval.
Change the Ambient Heat Threshold
Path: UTILITY > Heat Threshold
Heat Threshold lets you change the threshold at which the ambient (room) temperature
sensor reports a warm temperature. The ambient sensor measures air temperature at the air
intake vents next to the drive access door. The temperature scale is in degrees Fahrenheit or
Celsius according to the current Scale setting under Internal Temperature.
ENTER. The following screen
NOTE The thresholds for the internal sensors cannot be changed. Refer to “View the Internal
Temperatures” earlier in this chapter.
To change the heat threshold:
43
1. Move the cursor to Heat Threshold and press
ENTER. The following lines display:
Decrease Threshold
Increase Threshold
Ambient Trsh: value
2. Move the cursor to Decrease Threshold or Increase Threshold and press
ENTER. The value shown on Ambient Trsh changes accordingly.
3. Press
NOTE The maximum threshold setting is 95 degrees Fahrenheit (35 degrees Celsius).
ESCAPE to set the new ambient threshold.
View the State of the System Monitor Firmware when Last Rebooted
Path: UTILITY > Last Reboot
Last Reboot Boot State shows the condition of the system monitor firmware when it
was last booted.
u
If Warm displays, the system monitor firmware has been rebooted. The system monitor
microcontroller has a hardware watchdog reset feature whereby the microcontroller
automatically reboots itself upon various error conditions. A Warm status is not cause for
immediate concern, since the system monitor firmware can be manually rebooted.
u
If Cold displays, then the system monitor firmware has not been rebooted since AC line
power was last applied to the system. A Cold status indicates that the system monitor
microcontroller (which contains the firmware) has not malfunctioned since AC line power
was last applied to the system.
Manually Reboot the System Monitor Firmware
Path: UTILITY > Firmware Reboot
Reboot Firmware lets you reboot (or restart) the firmware if necessary.
Move the cursor to Firmware Reboot and press
prompted. If you do not key in the password, the firmware does not reboot.
ENTER. Key in the password when
44
RAID Section Status Menus
The RAID section menus let you turn off the audible alarm, check the status of internal RAID
hardware, and change RAID parameters. The status information and configurable items apply
only to the internal RAID section.
NOTE The RAID status information cannot be displayed unless the system is powered on. RAID
status information does not display if the system does not have a RAID disk array.
When you press the SYSTEM/RAID button, to switch to the RAID status menus, the overall
RAID status displays, such as:
InterRAID-8e
Status: OK
or
Status: FAIL
InterRAID-8e
If FAIL displays, the malfunctioning component within the internal RAID section also
displays. From the RAID status screen, press the
MENU button to display the RAID section
menu options:
TURN OFF ALARM
HARDWARE MENU
OPTIONS MENU
NOTE The MENU button switches the screen between the RAID status and RAID menu options. If
you press the SYSTEM/RAID button while the RAID status or option menus display, the screen
switches to the system status menus.
To use the RAID Section menu options, move the cursor to an option and press the ENTER
button.
u
TURN OFF ALARM option silences the audible alarm when it is sounding. This option
only affects the alarm that sounds in response to a problem with the internal RAID
section.
u
HARDWARE MENU lets you check the firmware version, power on self-test (POST)
results, and the temperature of the RAID array.
u
OPTIONS MENU contains settings for RAID SCSI IDs, SCSI bus termination, and
internal heat threshold.
NOTE Intergraph recommends that you do not change the default settings for any of the items
available under the OPTIONS MENU.
Turn Off the RAID Alarm
To silence the alarm while it is sounding, move the cursor to TURN OFF ALARM and press
ENTER.
View RAID Confguration Information
Path: HARDWARE MENU > CONFIGURATION INFO
CONFIGURATION INFO displays information about the disk section, including product name,
slot 1 and 2 cards, RAM version, ROM version, and subsystem ID (in hexadecimal format).
View the Last POST Results
Path: HARDWARE MENU > POST RESULTS
POST RESULTS displays the status of the ROM checksum, RAM checksum, RAM
Read/Write (R/W), SCSI bus 0, SCSI bus 1, and processor the last time the RAID disk section
was powered on. The status of each item is either OK or FAIL. If a POST failure occurs, the
system status LEDs and disk drive LEDs blink and the alarm sounds. For details about POST
failures, refer to the InterRAID documentation.
45
View the Internal Temperature
Path: HARDWARE MENU > INTERNAL TEMP
INTERNAL TEMP displays the current temperature of the internal RAID subsystem. If the
temperature rises to an unsafe level, then the system beeps a warning beep every eight
seconds. Determine if the problem is due to room temperature, failed fans or power supplies.
Lower the room temperature or replace the components as necessary.
To view the temperature threshold of the monitoring system, use the HEAT THRESHOLD
option under OPTIONS MENU.
46
View SCSI ID Information
Path: OPTIONS MENU > SCSI ID MENU
The SCSI ID MENU contains information about the IDs of the various components within the
disk array, including disk drive slots, RAID module, and the SAF-TE card. These settings
should not be changed.
If you accidentally change an ID setting, use the RESET DEFAULT IDS command to return
the IDs to their default state.
To reset the default SCSI IDs:
1. Move the cursor to SCSI IDs and press
SET IDS LOWER SLOT IDS
SET IDS UPPER SLOT IDS
SET RAID MODULE ID
SET SAFTE ID
RESET DEFAULT IDS
2. Move the cursor to RESET DEFAULT IDS and press
View the Internal Heat Threshold
Path: OPTIONS MENU > HEAT THRESHOLD
HEAT THRESHOLD displays the current threshold value in degrees Fahrenheit. The Scale
option under System Status > Temperature does not affect this menu. Move the
cursor to HEAT THRESHOLD and press
ARROWS TO CHANGE
ENTER TO SET
ESC TO EXIT
HEAT THRESHOLD: XXX °F
ENTER to display the following screen.
Status LEDs
ENTER. The following screen displays.
ENTER.
The light-emitting diodes (LEDs) on the front of the system provide a way of determining
system status at a glance. If any of the LEDs are amber, there is a problem in part of the
system hardware.
The four status LEDs are:
System power - green when power is on, off otherwise
Disk drive status - green if all disks OK, amber if otherwise
Power Supply Status - green if all supplies OK, amber if otherwise
Fan Status - green if all fans OK, amber if otherwise
Note the following:
u
If the fan status LED is amber and the power supply status LED is green, it is possible
that the problem is a fan inside the power supply, rather than a main cooling fan. Check
the fan and power supply status menus on the LCD panel to determine exact problem.
u
If the disk array LED indicates firmware checksum error, call the Intergraph Customer
Response Center.
u
The disk array status LED functions only if the system uses RAID drives.
The following figure shows the location of the LEDs.
47
43215
LEDs
When the status LEDs indicate a failure condition (amber), use the LCD screen for more
information about the problem. Additionally, an alarm sounds a continuous beep if a problem
occurs in the system or internal RAID. You can turn off the beep using the Alert/Alarm
command (for system hardware errors) or the Turn Off Alarm command (for RAID errors).
Refer to the sections “Configure the Audible Alarm Operation” or “Turn Off the RAID
Alarm” previously in this chapter.
Additional disk activity LEDs, as described next, are located to the left of each slot of the disk
section.
48
Disk Activity LEDs
The eight disk status LEDs, located to the left of the disk drive slots, indicate SCSI bus
activity for each of the installed drives. The following table shows the status indications for
disk drives in a RAID system.
LED Color
Steady green Disk drive assigned to a pack and ready
Blinking green Disk drive not assigned to a pack; or hot spare present
Steady amber Disk drive rebuild in progress; or critical pack
Blinking amber Disk drive failed
Off Disk drive not installed or not seated
The following table shows the status indications for disk drives in a non-RAID system.
LED Color
Steady green Disk drive OK
Blinking green Disk drive being accessed
Off Disk drive not installed or not seated
Meaning
Meaning
Sliding Rack-mount Devices
The InterServe 8400 base unit, keyboard tray, and InterRAID-8e cabinets slide out of the rack
for easy access. The base unit and keyboard tray are designed to lock in place when they are
fully extended.
CAUTION The InterRAID-8e cabinet does not lock in place, so use caution when extending it.
Base Unit
The base unit rail guides use a release button that locks into the rails. Press in the button to
allow the base unit to retract. The following figure shows the release buttons on the base unit
rail guides.
49
Rail Guide
Release Button
(both sides)
50
Keyboard Tray
The keyboard tray uses a release tab on either side of the tray. Press in the release tabs to
allow the tray to retract.
Keyboard Tray
Release Tab
(both sides)
Additional User Information
User information for the following hardware is provided in separate documents, delivered with
the system.
u
RAID or SCSI adapter
u
Networking adapter
u
InterSite Server Monitor adapter
u
Uninterruptible power supply
u
Concentrator or PC extender
u
Keyboard
u
Mouse, touchpad, or other pointing device
Additional technical information about the system is included in the System Reference.
If the system came with an Intergraph rack, see the Intergraph Rack Installation and Use
document delivered with the rack for information and safety precautions related to using the
system in a rack.
51
52
4 Configuring the BIOS
This chapter describes the system’s AMIBIOS Setup program, which allows you to manually
change the system’s operating parameters, and the Flash Programming Utility (FPU), which
allows you to reprogram the Basic Input/Output System (BIOS).
Basic Input Output System (BIOS) ......................................................................................... 54
Starting AMIBIOS Setup ........................................................................................................ 54
Setup Menu ............................................................................................................................. 55
Standard .................................................................................................................... 55
Advanced .................................................................................................................. 57
Chipset...................................................................................................................... 60
PCI/PnP..................................................................................................................... 61
Peripheral.................................................................................................................. 63
Security Menu.........................................................................................................................65
Supervisor Password................................................................................................. 65
User Password........................................................................................................... 65
Changing or Removing the BIOS Password ............................................................. 66
Anti-Virus................................................................................................................. 66
Utility Menu............................................................................................................................ 66
Language................................................................................................................... 66
Detect IDE ................................................................................................................ 67
Default Menu........................................................................................................................... 67
Original..................................................................................................................... 67
Optimal ..................................................................................................................... 67
Fail-safe..................................................................................................................... 68
Reprogramming the BIOS....................................................................................................... 68
Changing the System Boot Sequence...................................................................................... 70
Assigning System Resources for Option Cards....................................................................... 70
Summary of Optimal and Fail-safe Settings............................................................................ 71
53
54
Basic Input Output System (BIOS)
The Basic Input Output System (BIOS) records basic system operating parameters, such as the
amount of memory, the boot sequence, and the type of video display. The system’s operating
parameters are set in the BIOS before shipment. However, you may want to configure some
aspects of system operation by changing the BIOS settings, or update the BIOS to take
advantage of enhancements provided by Intergraph.
The BIOS is stored in flash erasable-programmable memory (EPROM) on the system board,
and reads the system parameters in the system’s complementary metal-oxide semiconductor
(CMOS) random-access memory (RAM). When you power off the system, a lithium battery
provides power to CMOS RAM to retain the system’s operating parameters. Each time you
power on the system, the BIOS uses stored parameters to configure the system.
The AMIBIOS Setup program, which is also stored in the flash EPROM on the system board,
allows you to manually change the system’s operating parameters. The Flash Programming
Utility (FPU) allows you to reprogram the BIOS. This chapter describes how to use
AMIBIOS Setup and FPU.
The AMIBIOS Setup menus and options discussed in this section apply to BIOS
where xx is the version. The BIOS version number is displayed on the American Megatrends,
Inc., banner message, similar to the following:
AMIBIOS (C) 1994 American Megatrends Inc.,
(C) 1996 Intergraph Corporation (833XX)
St arting AMIBIOS Setup
To start AMIBIOS Setup:
1. Restart the system. The American Megatrends banner screen displays with the following
message:
Press DEL to enter Setup
2. Press
These menus allow access to parameters for configuring the BIOS to suit your own needs or
perform maintenance as needed. The following sections describe in detail the parameters you
can access through each menu.
DELETE. The AMIBIOS Setup Main Menu displays. This screen provides access to
the following menus: Setup, Security, Utility, and Default.
833xx.ROM,
While using AMIBIOS Setup, remember these tips:
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To access Help, press ALT+H. The Keystroke/Mouse Convention list displays, which
explains how to select Setup menu items with the mouse pointer and with keys. Press any
key to close the list and return to AMIBIOS Setup.
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To change a parameter’s value, move the pointer to a parameter and click the mouse
button. An Options menu displays allowing you to select one of the choices.
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When you are at the main menu in AMIBIOS Setup, press ESC to exit. If the Save
Changes and Exit option is highlighted, press
while in the program will be saved. If you select the Continue option, then you will return
to AMIBIOS Setup.
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You can set a password to prevent unauthorized users from accessing AMIBIOS Setup.
Refer to the section, “Security Menu” later in this chapter for instructions.
Setup Menu
This section describes the parameters available in the submenus of the Setup window:
Standard, Advanced, Chipset, PCI/PnP, and Peripheral.
55
ENTER to exit and any changes you made
Standard
Pri Master, Pri Slave, Sec Master, Sec Slave
These icons represent parameters for Integrated Device Electronic (IDE) drives. If you install
IDE cards into the system, enable the Detect IDE parameter in the Utilities menu, described
later in this chapter. Then change the parameters according to the IDE drive documentation.
To change the IDE drive parameters:
1. Select Primary/Secondary Master or Primary/Secondary Slave, as appropriate.
2. Select USER from the list of drive types.
3. Select each of the following parameters and enter the appropriate values. For more
information, refer to the documentation included with the drive.
CYL - Cylinders LZ - Landing Zone
HD - Heads SEC - Sectors
WP - Write Precompensation
4. When complete, press
ESC or click the close box at the upper left corner of the window.
56
Date/Time
Select the Date/Time icon to display the current system date and time values. The time
displays in the 24-hour clock format.
To change the system date and time:
1. Click on the incorrect value with the mouse pointer or press the
TAB key until the value
highlights.
2. Click on the + or - buttons to change the value, or enter the correct value from the
keyboard.
3. Press
ESC to save the new values and return to the Standard window.
Floppy A, Floppy B
The Floppy A and Floppy B icons allow you to specify the type of floppy disk drive installed
in the system.
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The floppy disk drive A parameter is preset to 1.44 MB 3.5-inch. Do not change the
parameter unless you replace floppy drive A with a different capacity disk drive.
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The floppy disk drive B parameter is preset to Not Installed, unless an optional drive has
been installed prior to shipment. Do not change the parameter unless you install an
optional floppy disk drive.
To change the floppy drive parameters:
1. Select the Floppy A or Floppy B icon. The floppy disk drive configuration dialog
displays.
2. Press the up and down arrow keys or click in a box to select the correct parameter for the
floppy disk drive.
3. Press
ENTER to accept the change and close the dialog, or click on the close icon in the
upper left corner of the configuration dialog.
Advanced
The Advanced Setup menu allows you to change details of the system’s operation.
System Boot Up Sequence
This parameter specifies the device sequence for system boot up. The default is C:, A:, which
means the system attempts to boot from drive C first (the device as specified in the Operating
System Boot Device parameter under “Chipset”). If unsuccessful, the system will attempt to
boot from drive A (the floppy disk drive).
Change this parameter to A:, C: to boot the system from the floppy disk drive.
Above 1 MB Memory Test
This parameter is set to Disabled by default. Therefore only the first 1 MB of system memory
is tested using the Power On Self Test (POST) memory routines. If enabled, the BIOS will
run POST on all of the installed memory.
PS/2 Mouse Support
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This parameter enables or disables mouse support in AMIBIOS Setup. The values are
Enabled (default) and Disabled. If disabled, the mouse will not function in AMIBIOS Setup,
and you must use the
System Keyboard
This parameter enables or disables BIOS keyboard testing. Acceptable values are Absent and
Present. If Present (default) is selected, the BIOS tests for the keyboard when the system
boots and provides an error message if the keyboard is not present. If Absent is selected, the
BIOS does not test for the presence of a keyboard.
Typematic Rate
This parameter defines the rate at which a keystroke repeats when you press and hold down a
key. The default is Fast, and the other choice is Slow.
System Boot Up Num Lock
This parameter, when set to On (default), disables the arrow keys on the numeric keypad. The
Num Lock option on the keyboard can be turned off and on while the system is operating.
TAB, ENTER, and arrow keys to navigate the menus.
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Wait for ‘F1’ on Error
When set to Enabled (default), the system will display the Press <F1> to RESUME
message if an error occurs during boot up diagnostic tests. If this setting is Disabled, any nonfatal errors will not generate the statement, but the AMIBIOS will display the appropriate
error message.
Hit ‘DEL’ Message Display
When set to Enabled (default), the system provides a message during boot up that the
AMIBIOS Setup program can be accessed by hitting the
DEL key. Disabling this parameter
prevents the message from displaying.
Floppy Drive Seek at Boot
When set to Enabled, AMIBIOS performs a Seek command on floppy disk drive A before
booting the system. The default setting is Disabled.
Password Checking
This parameter prevents unauthorized system boot up or use of AMIBIOS Setup. The default
setting is Setup, enabling the system to prompt for a password before allowing you to enter
AMIBIOS Setup. When set to Always, the password prompt appears each time the system is
powered on. When set to Change Password, you can press
ENTER at the password prompt to
disable this parameter.
OS/2 Compatible Mode
This parameter is set to No by default. When set to Yes, this setting optimizes the system for
use with the OS/2 operating system.
Generate NMI on System Error
This parameter (Enabled by default) allows the BIOS to stop the system when a catastrophic
error is detected. Stopping the system prevents the error from corrupting your data. If you set
this parameter to Disabled, then data on your system could become corrupted.
Pentium Pro Microcode Update
This parameter allows you to disable an installed processor patch, if the patch causes the
system to operate improperly. Any patch installed by Intergraph has been certified for use
with the system, so this parameter is set to Enabled by default. Use Disabled if a nonIntergraph certified patch is applied and problems occur.
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L1 and L2 Cache Mode
This parameter controls how the processor handles data stored in its primary (L1) and
secondary (L2) cache. The following cache modes are available: WriteBack (default),
WriteThrough, and Disabled.
System BIOS Cacheable
This parameter defines how the BIOS code is delivered to the system during boot up. The
settings available for this parameter are Enabled (default) and Disabled. Enabling this
parameter copies the BIOS code from the EEPROM to system RAM, which improves overall
system performance.
C
x
000, 16K Shadow
The C0000, C4000, C8000, and CC000 parameters control how the BIOS code on ISA video
adapters is delivered to the system. Each of these parameters has three choices: Disabled,
Enabled, and Cached. All of the Cx000, 16K Shadow parameters are set to Cached by default.
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Disabled - BIOS code is loaded directly from the EEPROM on the ISA adapter
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Enabled - BIOS code is copied from the EEPROM on the ISA video adapter to system
RAM
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Cached - BIOS code is copied from the EEPROM to system RAM and also loaded to
processor cache. This setting provides best system performance when ISA video adapters
are installed.
These settings do not affect system performance when ISA video adapters are not installed.
D
x
000, 16K Shadow
The D0000, D4000, D8000, and DC000 parameters control how the BIOS code on ISA
adapters is delivered to the system. Each of these parameters has three choices: Disabled,
Enabled, and Cached. All of the Dx000, 16K Shadow parameters are set to Disabled by
default. These settings do not affect system performance when ISA adapters are not installed.
NOTE The shadow value for InterSite Server Monitor’s memory location must be disabled.
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Disabled - BIOS code is loaded directly from the EEPROM on the ISA adapter
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Enabled - BIOS code is copied from the EEPROM on the ISA video adapter to system
RAM
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Cached - BIOS code is copied from the EEPROM to system RAM and also loaded to
processor cache. This setting provides best system performance when ISA adapters are
installed.
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Chipset
The Chipset Setup menu contains the parameters that affect the functionality of some
hardware components.
Server Monitor, I/O Select
This parameter allows you to choose the I/O address range the InterSite Server Monitor (ISM)
card uses. The default is 110-113, and other options are Disabled, 210-213, and 310-313.
Server Monitor, DMA Select
This parameter allows you to choose the DMA the ISM card uses. The default is DMA 6, and
other options are DMA 0, DMA 1, DMA 3, DMA 5, and DMA 7.
Server Monitor, IRQ Select
This parameter allows you to choose the IRQ the ISM card uses. The default is IRQ 5, and
other options are IRQ 4, IRQ 5, IRQ 7, IRQ 10, IRQ 11, IRQ 14, and IRQ 15.
Server Monitor, Memory Select
This parameter allows you to choose the starting address for the shared memory range the ISM
card uses. Shared memory is 8K bytes long and can be placed at any (available) 8K boundary
from D0000h to DE000h. The default is DE000h, and other options are D0000h, D2000h,
D4000h, D6000h, D8000h, DA000h, DC000h.
PCI Frame Buffer USWC Mode
This parameter is set to Enabled by default, which maps the frame buffer with the USWC
(uncached, speculative, write combining) memory. Mapping the frame buffer with the USWC
memory combines frame buffer writes to improve video performance. If set to Default, video
performance is adversely affected.
Onboard SCSI Controller
This parameter controls the RAID controller on the I/O Expansion board. The default setting
is Enabled, which activates the RAID controller. The RAID controller can be disabled by
changing the setting to Disabled.
Operating System Boot Device
This parameter specifies which controller the BIOS will attempt to boot from first. By default,
PCI slot 4 (in which resides the AMI RAID controller or the Ultra Wide SCSI controller) is
the boot device. Refer also to the System Boot Up Sequence parameter in “Advanced.”
PCI/PnP
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Installed Memory Speed
The server uses 60 nanosecond (ns) memory SIMMs, so this parameter is set to 60 ns by
default. SIMMs with different memory speeds are not supported.
The PCI/PnP Setup menu contains the parameters that affect the DMA channels, IRQs, and
PCI and PnP components.
Boot to PnP Operating System
When this parameter is set to No (default), the BIOS will initialize all devices during boot up.
When set to Yes, the BIOS only performs the amount of initialization required to load the
operating system. Any other device initialization must then be performed by the operating
system. The setting must always be No for systems using Windows NT Server 4.0.
PCI Latency Timer (PCI Clocks)
This parameter sets the PCI clock latency timing for PCI devices. The default is 40h.
PCI VGA Palette Snoop
This parameter controls the palette snoop function, which allows palette data from an installed
PCI video adapter to be shared with an installed ISA video adapter. This parameter is set to
Disabled by default, since ISA video adapters are not delivered with the system. To let an
ISA video adapter share the PCI video palette, set the parameter to Enabled.
PCI VGA Frame Buffering
To maintain good system performance, this parameter is set to Enabled by default. When
enabled, the parameter implements read prefetch support in the linear buffer of the system’s
graphics accelerator. If you install a graphics card that does not support read prefetch, set the
parameter to Disabled.
PCI IDE Bus Mastering
When set to Disabled, this parameter deactivates the bus mastering capability of the PCI IDE
controller. The default setting is Enabled.
PCI IDE Card
PCI adapter cards are designed so the BIOS can configure them during boot up, regardless of
location. However, some PCI cards (especially PCI IDE cards) do not comply with the PCI
specification. If you install a noncompliant PCI IDE card, you should set this parameter to
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indicate the slot in which the card is located. The settings are Slot 1, Slot 2, Slot 3, or Auto
(default). PCI IDE boards are not supported in PCI slots 4 through 12.
PCI IDE IRQ14 Connected to
When the PCI IDE Card parameter is used to select a slot number, this parameter becomes
active. The options are Disabled (default), INTA, INTB, INTC, INTD, and Hardwired.
PCI IDE IRQ15 Connected to
When the PCI IDE Card parameter is used to select a slot number, this parameter is active.
The options are Disabled (default), INTA, INTB, INTC, INTD, and Hardwired.
Use ESCD for PCI IRQ Assignment
This parameter is set to No by default. During system boot, PCI cards are assigned to the IRQ
which they last used when the system was running, or to an IRQ defined by a PCI slot x IRQ
Priority parameter. When set to Yes, the system assigns IRQs regardless of the IRQ the card
used previously, and the PCI slot x IRQ Priority parameters are not available.
If you install PCI cards that require a dedicated IRQ (that is, non-compliant PCI cards), the
parameter must be set to No. You may also need to reserve an IRQ for the card using a PCI
Slot x IRQ Priority parameter.
PCI Slot x IRQ Priority
The default setting for this parameter is Auto, so the PCI cards are assigned to the IRQ which
they last used when the system was running. Use these parameters to assign specific IRQs for
non-compliant PCI cards, PC Cards, and PnP cards. The other choices for each parameter are
IRQ 3, 4, 5, 7, 9, 10, 11, 14, and 15. Documentation delivered with the card should state
which IRQ to use.
These parameters are not available if the Use ESCD for PCI IRQ Assignment parameter is set
to Yes.
DMA Channel x Usage
These parameters specify whether a given DMA channel is to be reserved for an ISA card, or
is free to be assigned to another device by the PnP BIOS. The options are PnP (default) and
ISA. If you install an ISA adapter, change the parameter to ISA.
IRQ x Usage
These parameters specify whether a given IRQ is to be reserved for an ISA card, or is free to
be assigned to another device by the PnP BIOS. The options are PCI/PnP (default) and ISA.
If you install an ISA adapter, change the parameter to ISA.
ISA Reserved Memory Size
Use this parameter in conjunction with the ISA Reserved Memory Address parameter to
allocate a fixed amount of memory for ISA cards that require a specific amount of memory
and a set memory location. The memory size you select limits the memory addresses available
to assign to ISA cards.
ISA Reserved Memory Address
Use this parameter in conjunction with the ISA Reserved Memory Size parameter to allocate a
fixed amount of memory for ISA cards that require a specific amount of memory and a set
memory location. The memory addresses available depend on the memory size you select.
Peripheral
63
The Peripheral Setup menu has parameters that affect option boards, serial ports, and parallel
port functionality.
Onboard FDC
This parameter is set to Auto by default, which enables the system I/O controller and
configures the serial and parallel ports addresses automatically. When set to Enabled, this
parameter enables the system I/O controller on the system board, but does not automatically
configure the serial and parallel ports. If set to Enabled, then you must manually select
address values for the serial and parallel ports. When a floppy controller card is installed, this
parameter must be set to Disabled.
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Onboard Serial Port1
This parameter enables the use of serial port 1 on the system board by selecting a memory
address for the port. The values are Auto (default), Disabled, 3F8h, 2F8h, 3E8h, and 2E8h.
When set to Auto, the I/O controller selects an available address. The 3XXh and 2XXh values
correlate to a serial port, address range and interrupt as defined by the following table.
Value
Serial Port Addresses Range Interrupts
3F8h COM1 3F8-3FF IRQ4
2F8h COM2 2F8-2FF IRQ3
3E8h COM3 3E8-3EF IRQ4
2E8h COM4 2E8-2EF IRQ3
Onboard Serial Port2
This parameter enables the use of serial port 2 on the system board by selecting a memory
address for the port. The values are Auto (default), Disabled, 3F8h, 2F8h, 3E8h, and 2E8h.
When set to Auto, the I/O controller selects an available address. The 3XXh and 2XXh values
correlate to a serial port, address range, and interrupt as defined by the following table.
Value
Serial Port Addresses Range Interrupts
3F8h COM1 3F8-3FF IRQ4
2F8h COM2 2F8-2FF IRQ3
3E8h COM3 3E8-3EF IRQ4
2E8h COM4 2E8-2EF IRQ3
Onboard Parallel Port
This parameter enables the use of the parallel port by selecting a memory address. The values
are Auto (default), Disabled, 278, 378, and 3BC. The 278, 378, and 3BC addresses correlate
to an LPT port number as defined by the following table.
Value
Parallel Port Address Range Interrupt
378 LPT1 378-37A IRQ-7 or IRQ-5
278 LPT2 278-27A IRQ-7 or IRQ-5
3BC LPT3 3BC-3BE IRQ-7 or IRQ-5
Parallel Port Mode
This parameter allows you to change the parallel port mode setting. The values are Normal
(default), EPP, and ECP. If this parameter is set to EPP, the EPP version parameter displays.
EPP Version
If the Parallel Port Mode is set to EPP, you can select two EPP protocol versions: 1.7 and 1.9
(default).
Parallel Port IRQ
This parameter allows you to select a base IRQ for the parallel port. The default is IRQ-7, or
IRQ-5 may be selected. Either IRQ can be assigned to any of the LPT port numbers as shown
in the onboard parallel port table above.
Parallel Port DMA Channel
This parameter allows you to select a DMA channel for the parallel port. The default is DMA
3, and the other choices are DMA 0, and DMA 1.
Onboard IDE
When set to Disabled, this parameter deactivates the on-board IDE controller. For example,
you can use this parameter to allow you to use both channels of a PCI IDE controller option
card. The default is Enabled.
65
Security Menu
The Security Menu allows you to change the system password for both the Supervisor and the
User.
Supervisor Password
To prevent unauthorized users from accessing the AMIBIOS Setup program, you can enter a
password on the Supervisor and User menus. If you do not enter a password, then the system
will not prompt users for a password when they start AMIBIOS Setup. This password does
not affect the system logon password. By default, a password does not exist.
User Password
A User password can be installed for the BIOS. Before entering a User password, a
Supervisor password must be installed. To enter a User password, select the User icon from
the Security window and follow the steps in the next section for changing a password.
Changing or removing the User password does not affect the Supervisor password. This
password does not affect the system logon password. By default, a password does not exist.
66
Changing or Removing the BIOS Password
Use the following steps to change or remove the BIOS password. The Password Checking
parameter, under the Advanced menu, enables the system to use the password you enter.
To change the password:
1. Select the Supervisor or User Password icon from the Security window. The Password
dialog displays.
2. Type the characters (maximum of six) for the password, and then press
3. Re-type the password to confirm it and press
password installed.
4. Ensure the Password Checking parameter (under the Advanced menu) is set to Setup or
Always.
To remove the password:
1. Select the Supervisor or User Password icon from the Security window.
2. Type in the current password, and press
3. Press
NOTE If you remove the Supervisor password, the User password (if installed) is removed also.
ENTER twice. A message displays notifying you that the password is removed.
ENTER. A message appears stating the
ENTER.
ENTER.
Anti-Virus
The Anti-Virus setting is only relevant for floppy diskettes. Hard disk drives and RAID disk
drives are not checked by the Anti-Virus option. When Anti-Virus is enabled, diskettes
cannot be formatted unless a quick format is executed, which does not write to Track 0 on the
diskette. A format that writes to Track 0 will not be performed. The default is Disabled to
allow formatting of diskettes in all circumstances.
Utility Menu
The Utilities menu allows you to change the language used in BIOS Setup, and to
automatically detect and configure any IDE drives you connect to the system. For information
on setting an IDE device to master or slave, refer to the documentation accompanying the
device.
Language
The language setting allows you to change the language used in BIOS Setup. The default is
English.
Detect IDE
The Detect IDE parameters are set to Not Installed by default. If drive C (master) is an IDE
drive, the hard disk drive parameters for drive C are detected and reported to the Pri Master
parameter in Standard Setup. If drive D (slave) is an IDE drive, the hard disk drive
parameters for drive D are detected and reported to the Pri Slave parameter in Standard Setup.
Secondary IDE drives are also supported.
Default Menu
The BIOS contains three configurations stored in CMOS RAM: Original BIOS settings,
Optimal BIOS settings, and Fail-safe BIOS settings. The Original BIOS settings are the last
current BIOS values used in the system. The Optimal BIOS settings are used in the delivered
system. The Fail-safe BIOS settings are recommended when there has been a system failure.
NOTE Loading any of the BIOS defaults overwrites all customized parameter settings. If you have
customized any parameters, record them before loading the defaults.
Original
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Selecting the Original icon loads the last current BIOS values. These values are the most
stable values that can be chosen for system performance. Use this option as a diagnostic aid if
the system is unstable.
To load the Original BIOS defaults:
1. Select the Original icon from the AMIBIOS Setup Main Menu to load the last used BIOS
settings. The following message displays:
Restore Old Values?
2. Select Yes to accept the values, or No to reject them.
3. Exit AMIBIOS Setup. The system will automatically restart with the values in effect.
Optimal
Selecting the Optimal icon loads the best-case values that optimize system performance. The
system is delivered using the Optimal BIOS default values. If the CMOS RAM corrupts, the
Optimal defaults are loaded during reboot.
NOTE When using the Flash Programming Utility to reprogram the flash EPROM with a new B IOS,
this option must be selected to ensure the new BIOS values are used.
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Fail-safe
To load the Optimal BIOS values:
1. Select the Optimal icon from the AMIBIOS Setup Main Menu to load the best case BIOS
values. The following message displays:
Load Optimal Values?
2. Select Yes to accept the values, or No to reject them.
3. Exit AMIBIOS Setup. The system will automatically restart with the values in effect.
Selecting the Fail-safe icon loads settings that will configure a workable computer when
something is wrong. If you cannot boot the computer successfully, select the Fail-safe BIOS
options and try to diagnose the problem after the computer boots. These settings do not
provide optimal performance.
To load the Fail-safe BIOS values:
1. Select the Fail-safe icon from the AMIBIOS Setup Main Menu to load the basic BIOS
settings. The following message displays:
Load Fail-safe Values?
2. Select Yes to accept the values, or No to reject them.
3. Exit AMIBIOS Setup. The system will automatically restart with the values in effect.
Reprogramming the BIOS
Use the Flash Programming Utility (FPU) to reprogram the system board’s flash EPROM with
a new BIOS. When run, the FPU first looks on the diskette in the floppy disk drive for a valid
BIOS. The FPU is an MS-DOS utility that will not run in the Windows NT environment.
Use the SYSUTIL diskette delivered with your system to boot the system into MS-DOS. The
system must be set to boot from the floppy disk drive (normally drive A) to use these utilities.
If necessary, refer to “Changing the System Boot Sequence” in this chapter.
Reprogramming the BIOS erases all the parameter settings in the BIOS. If you customized
any of the BIOS parameters, especially for ISA adapters, record them before installing the
new BIOS. After reprogramming the BIOS, you must reset the customized parameters
manually.
To reprogram the flash EPROM:
1. Connect to the Intergraph Bulletin Board Service (IBBS). Refer to the Preface for
instructions.
2. From the TOP menu, go to Intergraph Product Centers, Systems and Networking, File
Libraries, and Delivered Drivers; then select the appropriate operating system and
hardware platform.
69
3. Choose Find File to search for the
4. Extract the files bundled in
.\BIN
FLASHPROG product; then download it to your system.
FLASHPROG using an unzip utility. FLASHPROG contains:
.\DISK1
BOOTFLOP.EXE
INSTALL
MANIFEST
README
.BAT
.TXT
.TXT
5. Insert a blank floppy diskette into the floppy disk drive.
6. At the MS-DOS command prompt, change to the directory containing the extracted files,
if they are not located in the current directory.
7. Type in the following to create an MS-DOS bootable floppy that contains the flash utility
and the BIOS files:
md c:\temp
install.bat
8. Shut down and power off the system; then restart the system.
9. At the MS-DOS command prompt, type in the following:
flash.exe
The following messages display:
Intergraph flash programming utility
Reading 833XX.ROM.
Erasing flash EPROM
Programming flash EPROM
Flash EPROM updated.
Reboot the system by turning the power off.
Do not use ctrl-alt-del for rebooting.
10. Remove the diskette from the floppy disk drive; then power off and restart the system.
11. Press
DEL when the following message displays.
Hit DEL if you want to run Setup
The AMIBIOS Setup program runs.
12. In the Default menu, click on the Optimal icon. Select Yes to load the values.
13. If you customized the BIOS for your system, especially to accommodate ISA adapters,
change the necessary parameters to their necessary values.
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14. Exit AMIBIOS Setup and restart the system.
Changing the System Boot Sequence
To change the system boot sequence:
1. Restart the system.
2. Press
3. In the Setup menu, click the Advanced icon. A list of parameters displays.
4. Click the System Boot Up Sequence parameter. The Options menu displays, with a
5. Click the A:, C:, CD-ROM option to reverse the boot sequence; then press
6. Select Exit and Save to exit AMIBIOS Setup.
7. Restart the system.
Until the boot sequence is changed back to C:, A:, CD-ROM, the system will check for a
bootable diskette in the floppy disk drive before attempting to boot from the system’s boot
disk drive.
DELETE when the following message displays:
Press DEL if you want to run Setup
The AMIBIOS Setup Main Menu displays.
choice of boot sequences. The default is C:, A:, CD-ROM, which designates the system
hard disk drive (C:) as the initial boot device, followed by the floppy disk drive (A:).
ENTER.
Assigning System Resources for Option Cards
Some ISA cards, PnP cards, PC cards (PCMCIA), and non-compliant PCI cards include a
configuration diskette that you can use to reserve the system resources required for the board.
Other option boards and PC Card devices do not include a diskette, but require that you
manually enter the configuration information.
Refer to the documentation delivered with the option card to determine the resources that
provide the best performance for the adapter. Use AMIBIOS Setup to assign the resources for
each option card.
u
To assign resources for ISA option cards, change these parameters under the “PCI/PnP”
submenu:
− DMA Channel x Usage: Change to ISA
− IRQ x Usage: Change to ISA
−
ISA Reserved Memory Size: Change as appropriate to allocate the required amount
of memory for ISA option cards that require a fixed amount of memory.
−
ISA Reserved Memory Address: Change as appropriate to allocate the required
memory for ISA option cards that require a set location. The available values depend
on the amount of memory allocated in the ISA Reserved Memory Size parameter.
u
To assign resources for PC, PnP, and non-compliant PCI option cards, change the PCI
Slot x IRQ Priority parameter under the “PCI/PnP” submenu, as described in the
documentation delivered with the option card.
Summary of Optimal and Fail-safe Settings
The following table shows all the parameters available in the BIOS. The optimal settings are
those set when you change the BIOS settings to “Optimal” using the Default menu as in this
chapter; these settings are also set by Intergraph before shipment. The fail-safe settings are
used when you change the BIOS settings to “Fail-safe” using the Default menu; these settings
enable your system to boot but may not provide the best performance.
Setup Menu, Standard Submenu
71
Parameter
Pri Master n/a n/a
Pri Slave n/a n/a
Sec Master n/a n/a
Sec Slave n/a n/a
Date/Time n/a n/a
Floppy A 1.44 MB 1.44 MB
Floppy B Not Installed Not Installed
Setup Menu, Advanced Submenu
Parameter
System Boot Up Sequence C:,A: A:,C:
Above 1MB Memory Test Enabled Disabled
PS/2 Mouse Support Enabled Enabled
System Keyboard Present Present
Typematic Rate Fast Fast
System Boot Up Num Lock On On
Wait For 'F1' If Error Enabled Enabled
Hit 'DEL' Message Display Enabled Enabled
Optimal Fail-safe
Optimal Fail-safe
72
Parameter Optimal Fail-safe
Floppy Drive Seek At Boot Disabled Enabled
Password Checking Setup Setup
OS/2 Compatible Mode No No
Generate NMI On System Error Enabled Disabled
Pentium Pro Microcode Update Enabled Disabled
L1 and L2 Cache Mode WriteBack Disabled
System BIOS Cacheable Enabled Disabled
Cx0000, 16KB Shadow Cached Disabled
Dx000, 16KB Shadow Disabled Disabled
Setup Menu, Chipset Submenu
Parameter
Optimal Fail-safe
Server Monitor, I/O Select 110-113 Disabled
Server Monitor, DMA Select DMA 6 DMA 6
Server Monitor, IRQ Select IRQ 5 IRQ 5
Server Monitor, Memory Select DE000h DE000h
PCI Frame Buffer USWC Mode Enabled Disabled
Onboard SCSI Controller Enabled Enabled
Operating System Boot Device Slot 4 Onboard SCSI
Installed Memory Speed 60ns 70ns
Setup Menu, PCI/PnP Submenu
Parameter
Optimal Fail-safe
Boot to PnP Operating System No No
PCI Latency Timer (PCI Clocks) 60h 60h
PCI VGA Palette Snoop Disabled Disabled
PCI VGA Frame Buffering Enabled Disabled
PCI IDE Bus Mastering Disabled Disabled
PCI IDE Card Auto Auto
PCI IDE IRQx Connected to Disabled Disabled
Use ESCD for PCI IRQ
No No
Assignment
PCI Slots x,x,x IRQ Priority Auto Auto
DMA Channel x Usage PnP PnP
Parameter Optimal Fail-safe
IRQ x Usage PCI/PnP PCI/PnP
ISA Reserved Memory Size Disabled Disabled
ISA Reserved Memory Address D0000 D0000
Setup Menu, Peripheral Submenu
73
Parameter
Optimal Fail-safe
Onboard FDC Auto Enabled
Onboard Serial Port1 Auto Disabled
Onboard Serial Port2 Auto Disabled
Onboard Parallel Port Auto Auto
Parallel Port Mode Normal Normal
EPP Version n/a n/a
Parallel Port IRQ Auto Auto
Parallel Port DMA Channel n/a n/a
Onboard IDE Enabled n/a
Security Menu
Parameter
Optimal Fail-safe
Supervisor Password n/a n/a
User Password n/a n/a
Anti-Virus Disabled n/a
Utility Menu
Parameter
Optimal Fail-safe
Language English English
Detect IDE Not Installed Not Installed
Default Menu
Parameter
Optimal Fail-safe
Original n/a n/a
Optimal n/a n/a
Fail-safe n/a n/a
74
5 Troubleshooting
Use this chapter to resolve common system problems of the base unit.
Checking the System............................................................................................................... 76
System Boot Errors ................................................................................................................. 77
Series of beeps and error message displays............................................................... 77
One or more RAID controllers is not recognized...................................................... 78
Does not boot from the expected boot device ........................................................... 78
Incorrect number of processors display..................................................................... 78
Total amount of memory does not display................................................................ 79
DMA bus timeout message displays......................................................................... 79
Hardware Errors...................................................................................................................... 79
Does not boot from drive A ...................................................................................... 79
I/O card parity error message displays...................................................................... 80
“Invalid configuration information for SLOT XX” message displays...................... 80
CD-ROM drive LED does not light.......................................................................... 80
Combo drive not recognized..................................................................................... 80
Combo drive LEDs do not light................................................................................ 81
PC Card does not work, or is not recognized............................................................ 81
CD-ROM drive is not recognized ............................................................................. 81
Unsuccessful connection to serial device.................................................................. 82
Date and time information on LCD screen does not display..................................... 82
“Battery voltage low” message displays during system startup.................................82
Date and time information on the system monitor does not display.......................... 82
75
76
Checking the System
If your system exhibits errors, or hardware is not functioning properly, first check the
following items:
u
All hardware is properly and securely installed, and all RAID disk drives are installed in
the correct locations.
u
The cables are properly attached from the base unit to the various options and to the
peripherals installed in the rack or in remote locations.
u
The cables attached to the base unit are routed through the cable handler. Ensure there is
enough cable service loop to allow sliding devices to extend 31 inches.
u
The cables that run along the sides or top of the rack are installed in clips or ties to secure
them in place.
u
The power cord from the AC distribution box or UPS is attached to the correct wall
outlet.
u
The equipment attached to the AC distribution box or UPS does not exceed the stated
power limitations.
If none of the above tips helps resolve your problem, refer to the following sections for more
detailed troubleshooting.
For problems with external InterRAID-8 disk cabinets, RAID disk drives, or other attached
accessories, refer to the accessory documentation for troubleshooting help. If necessary, call
the Intergraph Customer Response Center.
CAUTION Refer servicing of all hardware (opening the system, replacing components, and so on) to
qualified service personnel.
System Boot Errors
Series of beeps and error message displays
Number of Beeps - Message Explanation and Solution
1 - Refresh Failure Bad memory refresh circuitry on the system
board. SIMMs need to be reseated. If error
continues, replace SIMMs. Refer servicing
of SIMMs to qualified service personnel.
2 - Parity Error Parity error in the first 64 KB block of
memory. SIMMs need to be reseated. If
error continues, replace SIMMs. Refer
servicing of SIMMs to qualified service
personnel.
3 - Base 64 KB Memory Error Memory failure in the first 64 KB. Ensure
the installed memory is in a valid
configuration. If so, SIMMs need to be
reseated. If error continues, replace SIMMs.
Refer servicing of SIMMs to qualified
service personnel. Use the ECC Memory
driver to identify the location of the faulty
SIMMs. If there is no indication of faulty
SIMMs, call the Customer Response Center.
4 - Timer Not Operational Memory failure in the first 64 KB, or Timer 1
on the system board is not functioning. Use
the ECC Memory driver to identify the
location of the faulty SIMMs. Replace the
faulty SIMMs. Refer servicing of SIMMs to
qualified service personnel. If the error
continues, call the Customer Response
Center.
5 - Processor Error The CPU on the system board generated an
error. Check the LCD screen to determine
the faulty CPU. Replace the CPU. Refer
servicing of CPUs to qualified service
personnel. If the error continues, call the
Customer Response Center.
6 - 8042 - Gate A20 Failure The BIOS cannot switch to protected mode.
Call the Customer Response Center.
7 - Processor Exception Interrupt The CPU generated an exception interrupt.
Call the Customer Response Center.
77
78
Number of Beeps - Message Explanation and Solution
8 - Display Memory Read/Write Error The graphics controller or WRAM is faulty.
If a WRAM module is installed, replace the
module. If there is no WRAM module, or if
the error continues, call the Customer
Response Center.
9 - ROM Checksum Error The ROM checksum value does not match
the value encoded in the BIOS. Call the
Customer Response Center.
10 - CMOS Shutdown Register Read/Write
Error
11 - Cache Error/External Cache Bad The external cache is faulty. Call the
The shutdown register for CMOS RAM
failed. Call the Customer Response Center.
Customer Response Center.
One or more RAID controllers is not recognized
Reason Solution
RAID controller firmware has been deleted. Call the Customer Response Center.
Does not boot from the expected boot device
Reason Solution
Boot sequence is incorrectly set. Change the System Boot Up Sequence
parameter in AMIBIOS Setup. See
“Advanced” in Chapter 4.
Incorrect number of processors display
Reason Solution
Faulty VRM, or VRM not fully seated into its
socket.
Faulty CPU is installed. Use the LCD screen to determine the problem
Use the LCD screen to determine the problem
sockets. Refer servicing of VRMs to
qualified service personnel.
CPU. Refer servicing of CPUs to qualified
service personnel.
Total amount of memory does not display
Reason Solution
Faulty SIMMs or SIMMs not fully seated
into sockets.
SIMMs not properly installed according to
defined interleave restrictions.
Use the LCD screen to determine the problem
sockets. Reseat or replace SIMMs. Refer
servicing of SIMMs to qualified service
personnel.
Ensure the proper number of SIMMs are
installed to achieve valid interleaving. Add
or remove SIMMs as necessary. Refer
servicing of SIMMs to qualified service
personnel.
79
Number of Beeps - Message
More than one memory density of SIMM is
installed.
DMA bus timeout message displays
Reason Solution
Failure in DMA bus logic has occurred. Call the Customer Response Center.
Hardware Errors
Does not boot from drive A
Reason Solution
Corrupt boot diskette, or boot diskette does
not have correct boot utilities.
Boot sequence is incorrectly set. Change the System Boot Up Sequence
The BIOS is corrupted. Install a new BIOS to the system. See
Explanation and Solution
Replace SIMMs so that all SIMMs are of the
same memory density. Refer servicing of
SIMMs to qualified service personnel.
Replace the boot diskette.
parameter in AMIBIOS Setup. See
“Advanced” in Chapter 4.
“Reprogramming the BIOS” in Chapter 4.
80
I/O card parity error message displays
Reason Solution
Faulty option board is installed in an ISA
slot.
Remove the ISA board, then restart the
system.
“Invalid configuration information for SLOT XX” message
displays
Reason Solution
System is not properly configured to
recognize the new ISA option board.
Run the System Configuration Utility and
assign system resources for the board. See
“Assigning System Resources for Option
Boards” in Chapter 4.
CD-ROM drive LED does not light
Reason Solution
CD-ROM drive power cable is not attached. Open the base unit and ensure power cable is
properly attached. Refer servicing of
CD-ROM drive to qualified service
personnel.
Combo drive not recognized
Reason Solution
BIOS is not configured properly. Configure the Floppy A and B parameters to
Combo drive power cable is not attached. Ensure the power cable is properly attached
Floppy cable is not attached properly. Ensure the floppy cable is properly attached
the required settings in AMIBIOS Setup. See
“Standard” in Chapter 4.
to the combo drive. Refer servicing of
combo drive to qualified service personnel.
to the combo drive and to the system board.
Refer servicing of combo drive to qualified
service personnel.
Combo drive LEDs do not light
Reason Solution
Combo drive is not being recognized. Open the base unit and all cables are properly
attached to the combo drive. Refer servicing
of combo drive to qualified service
personnel.
PC Card does not work, or is not recognized
Reason Solution
Defective PC Card is installed. Insert another PC Card to verify the combo
drive works.
PC Card is not compatible with operating
system.
PC Card is installed or removed improperly. For Windows NT operating systems, the
PC Card device is not set up in the NT
Control Panel.
Replace with compatible PC Card.
server must be shut down before adding or
removing PC Cards.
Open the Control Panel, run the Devices
applet, and add or configure the PC Card’s
startup.
81
CD-ROM drive is not recognize d
Reason Solution
CD-ROM drive power cable not attached. Ensure power cable is properly attached.
CD-ROM drive SCSI cable not attached. Ensure SCSI cable is properly attached.
SCSI termination is not disabled. Remove CD-ROM drive and disable SCSI
A SCSI address conflict exists between the
CD-ROM drive and another SCSI device.
termination on the CD-ROM drive. Refer
servicing of CD-ROM drive to qualified
service personnel.
Reset SCSI ID on CD-ROM drive and or the
other device. Refer servicing of CD-ROM
drive to qualified service personnel.
82
Unsuccessful connection to serial device
Reason Solution
Communication parameters between server
and serial device do not match.
Change the parameters so the server and
serial device match each other.
Date and time information on LCD screen does not display
Reason Solution
Lithium battery charge on the MSMT329
board is running low, or the battery has
failed.
Replace the Lithium battery. Refer servicing
of battery to qualified service personnel.
“Battery voltage low” message displays during system startup
Reason Solution
Lithium battery charge on the MSMT330
board is running low.
Jumper is installed on J19 of the MSMT330
board.
Replace the MSMT330 board. Refer
servicing of the board to qualified service
personnel.
Remove the jumper from the MSMT330
board. Refer servicing of the board to
qualified service personnel.
Date and time information on the system monitor does not
display
Reason Solution
Lithium battery charge on the MSMT330
board is running low.
Replace the MSMT330 board. Refer
servicing of the board to qualified service
personnel.
6 Installing System Software
Follow the instructions in this chapter if you have to reinstall the operating system and
associated system software on the system.
CAUTION Before you reinstall system software, read and understand the entire chapter.
Before You Begin.................................................................................................................... 84
System Software Products.......................................................................................................84
Installing Windows NT Server 4.0.......................................................................................... 85
Getting Operating System Updates.......................................................................................... 86
83
84
Before You Begin
Have the following items available:
u
The information you recorded in Chapter 1, “Getting Started.”
u
Operating system software CD-ROM, associated diskettes, and documentation. Make
sure you have the Setup diskettes delivered with the operating system.
u
Backup diskettes you created according to instructions in Chapter 1, “Getting Started,” or
which were delivered with the system.
NOTE Backup media for products such as InterSite is delivered on the System CD.
u
Backup media and documentation delivered with any option cards or additional
peripheral devices purchased from Intergraph.
u
The Late-Breaking News document delivered with your system, if applicable.
You can find the system software on backup diskettes that you created, on diskettes provided
by Intergraph, or on the operating system CD-ROM. If you did not create backup diskettes of
drivers or other system software products, they are probably on the operating system
CD-ROM or on backup media delivered with expansion boards.
Driver software is routinely improved and updated. Visit the Intergraph Computer Systems
site on the World Wide Web and vendor bulletin boards for new and updated drivers.
Review the Late-Breaking News document delivered with your system for any additional tasks
you may have to perform during installation.
System Software Products
The following table lists drivers and other system software products typically installed on
InterServe 8400 systems. If a system software product is not listed, but is installed on your
system, the product is available from an operating system software CD-ROM, or is delivered
with an expansion board or additional peripheral device.
NOTE You received an Option Pack CD and you may have received a Service Pack CD. Service
Pack 3 software can be installed from the Option Pack CD. If you have both CDs and choose
to install both, be sure to install the Service Pack 3 software first, then Option Pack, and then
the later Service Pack.
Product Description Delivery Method
G95NTWDRV G95 video driver Vendor Diskette
MSMOUSEDRV Microsoft IntelliMouse driver Version Manager
INTELPRO100B Intel EtherExpress PRO/100B adapter driver Vendor Diskette
85
MEGARAID
SYMSCSI
WELCOME Intergraph Welcome utility Version Manager
VERMANAGER InterSite Version Manager utility Version Manager
HWMON_IS650 InterSite Hardware Monitor utility Version Manager
IM InterSite Manager utility Version Manager
DMI InterSite Desktop Manager Interface utility Version Manager
SERVMON InterSite Server Monitor utility Version Manager
WATCHDOG InterSite Watchdog utility Version Manager
ECCMEM_IS650 InterSite ECC Memory Diagnostic utility Version Manager
QFE_NT* Quick-Fix Engineering update software Version Manager
SYSUTIL System Configuration Utility IBBS/Intergraph
FLASHPROG Flash Program Utility IBBS/Intergraph
TXSYSIN System Introduction Version Manager
NOTE All software that is delivered via Version manager is also provided on diskettes by I ntergraph.
MegaRAID Power Console driver, utilities (or)
Symbios SCSI driver
Version Manager
Version Manager
Online
Online
Installing Windows NT Server 4.0
CAUTION If your system is equipped with an internal RAID subsystem or an external RAID disk array,
and your system drive is part of the RAID set, you must select the RAID level and configure
the RAID before you start Windows NT Setup and install Windows NT Server. Refer to the
InterRAID documentation for instructions on configuring the RAID disk array. Then return to
this document and install Windows NT Server.
86
Follow the instructions in Start Here to install Windows NT. As you install the operating
system:
u
Select Custom Setup.
u
Press F8 to accept the End User License Agreement (EULA).
u
Allow the system to detect the Adaptec SCSI driver from the Windows NT CD-ROM,
and then press S to install the MegaRAID driver from backup diskette.
u
You can safely select the default responses for other options in Setup.
u
Create an Emergency Repair Disk when prompted.
After installing the operating system:
u
Restart the system.
u
Install the InterSite software products, as described in the README.TXT file for each
product.
u
Configure the system as described in Chapter 2, “Configuring the System.”
u
Perform any additional installation and configuration tasks described in the Late-Breaking
News document delivered with your system.
Getting Operating System Updates
Microsoft Service Packs and Service Releases contain the latest improvements and system
fixes for Microsoft operating systems. Service Packs and Releases are created by Microsoft
for post-release support. You can get them from Microsoft’s World Wide Web and FTP sites
free of charge.
CAUTION If Intergraph provides a Service Pack through the IBBS or with a product, it has been certified
against Intergraph hardware as described in the announcement of its availability. If you obtain
a Service Pack from any other source, be aware that it may not be certified against your
Intergraph hardware.
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