Intergraph InterServe 800 SL User Manual

InterServe 800 SL
System Setup
June 1998 DHA029800

Copyright

1998 Intergraph Computer Systems. All rights reserved. This document contains information protected by copyright, trade secret, and trademark law. This document may not, in whole or in part, be reproduced in any form or by any means, or be used to make any derivative work, without written consent from Intergraph Computer Systems.
Use, duplication, or disclosure by the United States Government is subject to restrictions as set forth in subdivision (c)(1)(ii) of the rights in technical data and computer software clause at DFARS 252.227-7013. Unpublished rights are reserved under the copyright laws of the United States.
Intergraph Computer Systems, Huntsville AL 35894-0001

Notice

Information in this document is subject to change without notice and should not be considered a commitment by Intergraph Computer Systems. Intergraph Computer Systems shall not be liable for technical or editorial errors in, or omissions from, this document. Intergraph Computer Systems shall not be liable for incidental or consequential damages resulting from the furnishing or use of this document.
All warranties given by Intergraph Computer Systems about equipment or software are set forth in your purchase contract. Nothing stated in, or implied by, this document or its contents shall be considered or deemed a modification or amendment of such warranties.

Trademarks

Intergraph Computer Systems and the Intergraph Computer Systems logo are registered trademarks of Intergraph Computer Systems. InterServe is a trademark of Intergraph Computer Systems.
Microsoft, Windows, and MS-DOS are registered trademarks of Microsoft Corporation. Windows NT is a trademark of Microsoft Corporation.
Other brands and product names are trademarks of their respective owners.

FCC/DOC Compliance

This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy. If the equipment is not installed and used in accordance with the instruction manual, it may cause harmful interference to radio communications.
Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense.
This Class A digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations. Cet appareil
numérique de la classe A respecte toutes les exigencies du Règlement sur le materiél brouilleur du Canada.

Warnings

Changes or modifications made to the system that are not approved by the party responsible for compliance could void the user's authority to operate the equipment.
To reduce the risk of electrical shock, do not attempt to open the equipment unless instructed. Do not use a tool for purposes other than instructed.
There is a danger of explosion if the battery is incorrectly replaced. Replace the battery only with the same or equivalent type as recommended by the manufacturer. Dispose of used batteries according to the manufacturer's instructions.
There are no user serviceable parts in the power supply. Refer all servicing of the power supply to qualified service personnel.

Notes

Read all operating instructions before using this device. Keep these instructions for future reference. Follow all warnings on the device or in the operating instructions.
This device is designed and manufactured to comply with approved safety standards for information processing and business equipment.

Contents

Preface.............................................................................................................................. vii
About This Document........................................................................................................ vii
Document Conventions...................................................................................................... vii
Operating System Information ..........................................................................................viii
Hardware Information....................................................................................................... viii
Ergonomic Information.....................................................................................................viii
Customer Support............................................................................................................... ix
1 Setting Up the Hardware............................................................................................... 1
Before You Begin................................................................................................................ 2
Unpacking the Equipment.................................................................................................... 2
Placing the System............................................................................................................... 4
Understanding Power Requirements..................................................................................... 4
Setting Up a Deskside System.............................................................................................. 5
Installing the System into a Rack ......................................................................................... 6
Connecting the Cables ....................................................................................................... 10
Installing Disk Drives ........................................................................................................ 12
Checking the System.......................................................................................................... 18
What’s Next?..................................................................................................................... 18
iii
Hardware and Software Support Services.............................................................. ix
World Wide Web.................................................................................................. ix
Intergraph Bulletin Board Service ......................................................................... ix
FAXLink................................................................................................................ x
Telephone .............................................................................................................. x
More Support Options............................................................................................ x
Prepare the System................................................................................................. 6
Install the System................................................................................................... 7
Install and Label the Disk Drives ......................................................................... 13
Additional Information......................................................................................... 17
2 Setting Up the Software............................................................................................... 21
Preparing for Setup............................................................................................................ 22
Pre-Installed Software.......................................................................................... 22
Before You Start Setup......................................................................................... 22
Starting the System............................................................................................................ 24
Starting Operating System Setup........................................................................................ 25
Finishing Operating System Setup ..................................................................................... 26
Creating an Emergency Repair Disk..................................................................... 26
Creating System Software Backup Diskettes......................................................... 26
What’s Next?..................................................................................................................... 27
iv
3 Configuring the System................................................................................................ 29
Configuring the Video Display........................................................................................... 30
Changing the Default Video Display Driver ......................................................... 30
Correcting Video Display Problems...................................................................... 30
Installing MegaRAID Power Console Software.................................................................. 31
Configuring Additional Drives for a RAID Disk Array ...................................................... 32
Basic RAID Hardware Information ...................................................................... 32
Standard RAID Disk Drives Configuration........................................................... 33
Additional RAID Disk Drives Configuration........................................................ 35
Ensuring Correct PC Card Hard Disk Operation ................................................................ 36
Installing and Configuring LanSafe UPS Software............................................................. 37
Disabling Command Queuing............................................................................................ 38
Installing QFE Update Software......................................................................................... 38
Creating an Emergency Repair Disk .................................................................................. 39
Installing the InterSite Server Monitor ............................................................................... 39
Getting Operating System Updates..................................................................................... 39
4 Operating Notes ........................................................................................................... 41
Starting and Stopping the System ...................................................................................... 42
Status LEDs....................................................................................................................... 43
Disk Activity LEDs (RAID Systems).................................................................................. 44
System Alert...................................................................................................................... 45
LCD Screen....................................................................................................................... 46
Startup Messages.................................................................................................. 47
System Status Information.................................................................................... 48
RAID Status Information ..................................................................................... 49
System Status Menus......................................................................................................... 50
Entering a Password when Prompted.................................................................... 50
Enable and Disable the Intruder Alert .................................................................. 51
Configure the Audible Alarm Operation............................................................... 51
View the Internal Temperatures or Change the Temperature Scale ....................... 52
View the Fan Status ............................................................................................. 53
View the Power Supply Status.............................................................................. 53
View the Voltage Status - 550 Watt Power Supplies Only..................................... 55
View the System Power Status.............................................................................. 55
View Power Distribution Board Information......................................................... 55
View LCD Board Information.............................................................................. 56
Set the System Monitor Firmware Password......................................................... 56
Change the Polling Interval .................................................................................. 56
Change the Ambient Heat Threshold.................................................................... 57
View the State of the System Monitor Firmware when Last Rebooted...................58
Manually Reboot the System Monitor Firmware................................................... 58
RAID Section Menus......................................................................................................... 58
Turn Off the RAID Alarm.................................................................................... 59
View RAID Confguration Information ................................................................. 60
View the Last POST Results................................................................................. 60
View the Internal Temperature............................................................................. 60
View SCSI ID Information................................................................................... 60
View the Internal Heat Threshold......................................................................... 61
Using InterSite Programs................................................................................................... 61
Additional User Information .............................................................................................. 62
5 Configuring the BIOS................................................................................................... 63
Starting BIOS Setup .......................................................................................................... 64
Info Screen ........................................................................................................................ 65
Main Screen ...................................................................................................................... 65
System Time........................................................................................................ 66
System Date......................................................................................................... 66
Diskette Drive A or B........................................................................................... 66
Primary Master, Primary Slave, Secondary Master, Secondary Slave.................... 67
Large Disk Access Mode...................................................................................... 68
MPS Version........................................................................................................ 68
Advanced Screen............................................................................................................... 69
Plug & Play O/S................................................................................................... 69
Reset Configuration Data ..................................................................................... 69
PCI/PnP Configuration......................................................................................... 69
PS/2 Mouse.......................................................................................................... 70
Legacy USB Support............................................................................................ 70
Integrated Ports.................................................................................................... 70
Integrated PCI IDE .............................................................................................. 71
Integrated LM79 .................................................................................................. 71
Integrated Sound.................................................................................................. 71
Keyboard Detection.............................................................................................. 71
AC Interrupt State................................................................................................ 72
Chipset Screen................................................................................................................... 72
Graphics Aperture................................................................................................ 72
DRAM Type........................................................................................................ 72
Features Screen.................................................................................................................. 73
QuickBoot............................................................................................................ 73
QuietBoot............................................................................................................. 73
DMI Event Logging............................................................................................. 73
Multiboot............................................................................................................. 75
Power Management.............................................................................................. 75
Security................................................................................................................ 76
Exit Screen ........................................................................................................................ 77
Setting the CPU Speed....................................................................................................... 79
Updating the System BIOS ................................................................................................ 79
v
6 Troubleshooting............................................................................................................ 81
Checking the System.......................................................................................................... 82
System Power.................................................................................................................... 82
vi
System Boot....................................................................................................................... 83
Video................................................................................................................................. 86
Network............................................................................................................................. 86
Peripheral Drive Errors...................................................................................................... 89
Miscellaneous Hardware.................................................................................................... 89
7 Reinstalling System Software ...................................................................................... 91
Before You Begin.............................................................................................................. 92
System Software Products.................................................................................................. 92
Installing Windows NT Server 4.0 ..................................................................................... 94
Getting Operating System Updates..................................................................................... 95
8 Using System Resources................................................................................................ 97
BIOS Parameters ............................................................................................................... 98
System Resources............................................................................................................... 98
ISA Bus Interrupt (IRQ) Assignments .................................................................. 98
Direct Memory Access (DMA) Channels.............................................................. 98
Input/Output (I/O) Addresses ............................................................................... 99
Memory Addresses............................................................................................... 99
Reserve an IRQ.................................................................................................................100
Index................................................................................................................................101
Returned Goods Authorization (RGA) Form Warranty Procedure Repair Depot Address Labels

Preface

InterServe 800 SL System Setup describes setting up and configuring your InterServe 800 SL system for use. This document also provides information on operating the system, troubleshooting, reinstalling system software, and using system resources.

About This Document

InterServe 800 SL System Setup is organized as follows:
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Chapter 1, “Setting Up the Hardware,” describes how to set up the system hardware.
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Chapter 2, “Setting Up the Software,” describes how to set up the operating system and associated system software.
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Chapter 3, “Configuring the System,” describes how to configure the system for use.
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Chapter 4, “Operating Notes,” describes how to use essential system features and provides other important information.
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Chapter 5, “Configuring the BIOS,” describes how to use BIOS Setup to configure the system’s basic input/output system (BIOS).
vii
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Chapter 6, “Troubleshooting,” describes how to resolve common system problems.
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Chapter 7, “Reinstalling System Software,” describes how to install the operating system and associated system software, if required.
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Chapter 8, “Using System Resources,” provides information on using system resources to configure the system for use with option boards.

Document Conventions

Bold
Italic Variable values that you supply, or cross-references.
Monospace
SMALL CAPS Key names on the keyboard, such as D, ALT or F3; names of files and
CTRL+D Press a key while simultaneously pressing another key; for example, press
Commands, words, or characters that you key in literally.
Output displayed on the screen.
directories. You can type filenames and directory names in the dialog boxes or the command line in lowercase unless directed otherwise.
CTRL and D simultaneously.
viii

Operating System Information

For more detailed information on the operating system, see the printed and online Microsoft documentation delivered with the system.
See the Late-Breaking News shipped with your system for important software and documentation information not covered in this document.

Hardware Information

An online introduction to your new system is provided in the System Introduction, which covers subjects such as the following:
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System features
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System controls and connections
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Intergraph customer support
You can display the System Introduction by using the InterSite Welcome dialog or by opening the
SYSINTRO.HLP file on your system.
Detailed reference information for your new system is provided in the System Reference, which covers subjects such as the following:
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Opening and closing the unit
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Precautions against electrostatic discharges
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Replacing and upgrading system components
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Installing option boards
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System interrupt requests (IRQs)
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External port and system board connectors
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System board jumpers
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Power supply information
See the Late-Breaking News shipped with your system for important hardware and documentation details not covered in this document.

Ergonomic Information

Read the Ergonomics Guide delivered with your system for valuable information on ways to minimize repetitive stress injuries when working with a computer.

Customer Support

Intergraph Computer Systems offers an assortment of customer support options.

Hardware and Software Support Services

Intergraph Computer Systems provides a variety of hardware services for Intergraph and third-party equipment. Services include warranty upgrades, repair depot service, on-site hardware maintenance, system administration, and network consulting. Hardware purchased from Intergraph Computer Systems includes a factory warranty ranging from 30 days to three years. A detailed warranty description is available on the World Wide Web; see the Support pages at http://www.intergraph.com/ics.
Intergraph Computer Systems provides complimentary software support for 30 or 90 days following shipment of a hardware or software product. This includes World Wide Web access, Intergraph Bulletin Board Service access, FAXLink service, and telephone (Help Desk) support. At the end of the complimentary support period, you can purchase other levels of software support.

World Wide Web

ix
You can visit Intergraph Computer Systems on the World Wide Web at http://www.intergraph.com/ics. On these pages, you can get news and product information, technical support information, software updates and fixes, and more.

Intergraph Bulletin Board Service

On the Intergraph Bulletin Board Service (IBBS), you can get technical support information, software updates and fixes, and more.
To connect to the IBBS:
1. Set your system’s communications protocol for eight (8) data bits, no parity, one (1) stop
bit, and any baud rate up to 14,400.
2. Using a modem, call 1-256-730-8786. Outside the United States, call one of the mirror
sites listed on World Wide Web; see the Software Support pages at http://www.intergraph.com.
3. At the login prompt, key in your user ID. If you have not connected before, key in new
to create a user ID.
4. Follow the menus to find what you need. The IBBS provides clear choices and online
help.
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If you have trouble connecting to or using the IBBS, call the Customer Response Center at 1-800-633-7248 (product entry IBBS) or leave a message for the IBBS System Operator at 1-256-730-1413.

FAXLink

To use the FAXLink:
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Telephone

To get customer support by telephone:
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Call 1-800-240-4300 for information on how to get technical support information using the FAXLink.
Call 1-256-730-9000 to get documents (up to five per call).
In the United States, call 1-800-633-7248 between the hours of 7:00 a.m. and 7:00 p.m. Central Time, Monday through Friday (except holidays).
Outside the United States, contact your local Intergraph Computer Systems subsidiary or distributor.
Have the following information available when you call:
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Your service number, which identifies your site to Intergraph Computer Systems. You use your service number for warranty or maintenance calls.
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Your Customer Personal Identification Number (CPIN). You get a CPIN the first time you call the Customer Response Center; it is associated with your service number for future call logging.
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The product’s name or model number.
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The product’s serial number. Software product serial numbers are included in the product packaging. Hardware product serial numbers are on a sticker affixed to the hardware product.
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Your name and telephone number.
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A brief description of the question or problem.

More Support Options

To get information on more customer support options:
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Visit the Support pages on the World Wide Web at http://www.intergraph.com/ics.
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For hardware support questions in the United States, call 1-800-763-0242.
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For software support questions in the United States, call 1-800-345-4856.
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Outside the United States, contact your local Intergraph Computer Systems subsidiary or distributor.
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xii

1 Setting Up the Hardware

Follow the instructions in this chapter to set up an InterServe 800 SL in a stand-alone deskside configuration or to install it into an Intergraph rack.
Before You Begin................................................................................................................ 2
Unpacking the Equipment.................................................................................................... 2
Placing the System............................................................................................................... 4
Understanding Power Requirements..................................................................................... 4
Setting Up a Deskside System.............................................................................................. 5
Installing the System into a Rack ......................................................................................... 6
Prepare the System................................................................................................. 6
Install the System................................................................................................... 7
Connecting the Cables ....................................................................................................... 10
Installing Disk Drives ........................................................................................................ 12
Install and Label the Disk Drives ......................................................................... 13
Additional Information......................................................................................... 17
Checking the System.......................................................................................................... 18
What’s Next?..................................................................................................................... 18
1
2

Before You Begin

Read this chapter before you attempt to set up an InterServe 800 SL. In addition:
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Contact the local Intergraph support office if any items you ordered are missing or damaged.
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If using non-Intergraph cables with the system, ensure that they are shielded and terminated on both ends. Intergraph-supplied cables are shielded to prevent excessive electromagnetic interference (EMI).
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An external power source provides a limited amount of power to systems, so you should understand its limitations before connecting the server and other systems to it.
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If you need to return equipment for repair, it must be shipped in Intergraph-supplied packaging for you to get warranty service. If you do not keep the original packaging (pallet, boxes, and so on), you can order new packaging from Intergraph Computer Systems.
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Follow the installation instructions explicitly to avoid personal injury and damage to the server hardware.
If installing the system into a rack, note the following.
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Set up the Intergraph rack using the Intergraph Rack Installation and Use document delivered with the rack. Become familiar with the rack enclosure before installing the system hardware.
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Install the mounting equipment (shelves, rails, and so on) as described in the Sliding Shelf Assembly for Intergraph Racks Installation document.
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Do not push on or lean against the rack. The front and side stabilizer feet must be extended at all times.
WARNING Do not install the InterServe base unit into a non-Intergraph rack. The Intergraph rack
is designed to support the weight of the base unit, and specially-designed shelves from Intergraph Computer Systems must be used to mount the base unit into the rack.

Unpacking the Equipment

The InterServe base unit is set between two foam pieces on the pallet, and other items are packed in boxes. The pallet with the base unit and boxes is shown in the following figure.
3
Disk Drives
Box
InterServe
Base Unit
Parts Box
Disk Drives Box
Contents of the boxes are as follows:
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Parts box -- contains the keyboard, mouse, and keys (one for system power switch and another for the drive access door); Windows NT Server operating system (compact disks, floppy diskettes, and documentation), if ordered; Intergraph system software (diskettes); label sheets for disk drives; and documentation.
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Disk drives box -- each box contains up to four disk drives and documentation. If you ordered less than four drives, one of the boxes is empty. Note that if your system is non RAID then both of the disk drive boxes will be empty.
If you ordered a monitor from Intergraph Computer Systems, it is shipped separately from the base unit pallet. Its carton contains the monitor, the monitor AC power cord, the video cable, and monitor documentation.
NOTE If any of the listed items were not delivered, call the Customer Response Center immediately
at 1-800-633-7248.
Save all packaging materials after setting up the system. If you return equipment for repair, it must be in its original packaging for you to get warranty service (if provided under your contract agreement).
4

Placing the System

Before you set up your system, determine where you want to place it. Keep these guidelines in mind:
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Place the system as close as possible to the proper power outlet. The power cord connecting the system to the facility power outlet or other power source serves as the disconnect device.
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Place the system in an area where air can circulate freely around it.
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For a deskside installation, the front of the system requires at least twelve inches clearance, and the back of the system requires at least eight inches clearance.
For rack mounting, ensure that the front and the back of the rack each have 36 inches of clearance for servicing the installed hardware.
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Do not expose the system to high levels of dust, smoke, or moisture.
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Place the system in an area where the temperature range stays between 10 °C and 26 °C (50 °F and 80 °F). The optimum operating temperature is 21 °C (70 °F).
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Place the system in an area where the humidity stays between 20 percent and 80 percent (non-condensing). The optimum operating humidity is 50 percent (non-condensing).
Install the system as described in “Setting up a Deskside System” or “Installing a System into a Rack.”

Understanding Power Requirements

The following table shows your system’s rated power consumption (load).
Voltage (Vac)
Frequency (Hz)
90 60 10 900 100 60 10 1000 120 60 10 1200 220 60 5 1100 240 60 5 1200 254 60 5 1270
The power load of a device is the product of its operating voltage (such as 110 Vac) times its current (such as 3 Amps). The rated power load of an external option (tape libraries, disk arrays, and so on) is printed on back of the device.
Rated Current (Amps)
Rated Load (VA)
Add the load for each device in addition to the system to determine if the external power source can handle the load. If it cannot, add an additional power source.
A single 115 VAC branch circuit is not rated to supply enough power to properly operate two or more systems. If you are not using an external power source, you must plug each system into its own branch circuit. The systems cannot power on properly if you plug two or more into the same branch circuit. However, one system plus a low power load device such as a monitor can be used on the same branch circuit.
If using an external power source with your system, such as an AC distribution box or an uninterruptible power supply (UPS), review the documentation delivered with the power source for information about its capabilities.

Setting Up a Deskside System

Intergraph Computer Systems ships the system with a stabilizer plate mounted on the bottom of the system, as shown in the following figure.
5
Stabilizer Plate
6
To set up the system:
1. Lift the base unit from the pallet and set it upright.
WARNING The base unit is heavy; two people are required to lift it out of the box. Do not let the
base unit drop onto a hard surface, or damage to internal components may result.
2. Remove the plastic bag from the base unit.
3. For dual power supplies, remove four cardboard sheets from the sides of the power
supplies.
4. Connect the cables as described later in this chapter under “Connecting the Cables.”

Installing the System into a Rack

Prepare the System

The system can be installed only in Intergraph’s 17 U and 40 U racks.
To prepare the base unit for rack installation:
1. Place the pallet close to the equipment rack.
WARNING The base unit is heavy; two people are required to lift it out of the box. Do not let the
base unit drop onto a hard surface, or damage to internal components may result.
2. Lift the base unit from the pallet and set it upright.
3. Remove the plastic bag from the base unit.
4. A stabilizer plate is attached on the bottom of all servers. You must remove the plate
before installing the base unit into the rack. Tip the base unit back to expose the stabilizer plate, and remove the four screws from the stabilizer plate.
CAUTION The two 1/4 turn fasteners on the back of the base unit could be damaged if you let the
system rest completely on the back panel. Support the system in a tipped position while removing the stabilizer plate.
NOTE The four holes from which the screws were just removed are the same holes used to secure
the base unit to the sliding shelf.
5. Set the unit upright.
6. Install the sliding shelves and other rack mounting hardware as described in the Sliding
Shelf Assembly for Intergraph Racks Installation document.

Install the System

This section describes the installation of the server base unit into an Intergraph 40 U or 17 U rack.
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To keep the rack from moving, ensure the front and side stabilizers are fully engaged and the feet are lowered to the floor before installing equipment into the rack.
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Install components into the lower sections of the rack first.
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The base unit weighs 140 pounds (63.3 kg) and is very bulky. Two people are required to install the base unit into the rack.
To install the base unit into the rack:
1. Remove the screw securing the shelf to the rack as shown in the following figure.
2. Disengage the sliding shelf by lifting the release lever.
Mounting Hole
7
Alignment Nodule
Release Lever
Screw
Sliding Shelf
8
3. Pull the shelf out until it locks in the extended position. The rear edge of the shelf
should clear the front of the rack by two inches, as shown in the following figure.
WARNING Extend the shelf fully before setting the base unit on it.
Locki ng
Tab
Mount ing Ho le (Four Total)
Alignment
Nodule (Two)
4. With a person on either side of the base unit, lift the base unit and set it on the extended
shelf.
5. Position the base unit so that the alignment nodules match the holes in the bottom of the
base unit. This ensures the mounting holes are aligned for inserting the screws.
9
6. Secure the base unit to the shelf by installing the four screws -- removed when the
stabilizer plate was removed -- up through the bottom of the shelf into the base unit. To prevent the base unit from falling, one person should support the base unit while the other installs the screws.
7. Push the base unit into the rack until it stops.
8. Disengage the locking tab on the sliding shelf and continue pushing the base unit until it
fully retracts and locks into place.
9. Insert the screw under the shelf handle to secure the sliding shelf to the rack.
10. Connect the cables as described next in “Connecting the Cables”.
10

Connecting the Cables

All cable ports on the base unit and other Intergraph equipment are keyed or molded and clearly labeled to ensure proper cable attachment. If a cable is not attaching easily, ensure that you are aligning the cable connector correctly with the port.
To connect the cables:
1. Connect the video cable from the monitor to the video out port on the video card located
in the I/O expansion panel. Refer to the following figure.
Video Out
MIDI/Game
Parallel
Microphone Line In Line Out
Serial (COM 2)
Serial (COM 1)
Universal Serial Bus 1 & 2
KeyboardMouse
2. Connect the cables for the mouse and keyboard to their ports on the I/O connector panel.
3. Connect the cables for installed option boards as described in the documentation for
those boards.
4. Connect the system power cord to the AC receptacle on the base unit, as shown in the
following figures.
For dual power supplies:
AC Receptacle
Dual 550 Wat t Power Suppli es
11
For a single power supply:
AC Receptacle
5. If using an AC distribution box or UPS, connect its power cord to a grounded, three-
prong AC power outlet.
12
NOTE The UPS starts automatically when its power cord is connected to the power outlet. Refer to
the UPS documentation for more details.
6. Connect other cables as necessary for printers (parallel port), external SCSI devices
(SCSI port), and modems or UPS communication (serial ports).
7. Install the disk drives as described next.

Installing Disk Drives

The disk section in the front of the system contains either four or eight disk drive mounting locations. If your system is configured for RAID, it will contain eight drive slots. The slots are numbered from 1 to 8, starting with the bottom slot. If you are installing less than eight drives into the system, install the disk drives starting in slot 1, the bottom slot, and fill each slot in sequence.
The following figure shows the disk section door and door lock on the system.
Disk Section
Door
Door Lock
The non-RAID disk drive boxes can hold up to four disk drives and the system can accommodate up to two of them for a total of eight drives. Depending on the configuration, the system is RAID or non-RAID (JBOD) system. The RAID system uses a 2-channel AMI RAID controller to provide RAID capabilities such as disk striping, mirroring, and redundancy. The non-RAID system use a 2-channel Ultra Wide SCSI controller that does not feature any RAID capabilities.
Each disk drive has a label affixed to the front. The left side of the disk drive label identifies the disk drive size (in GB). The label has blank spaces for the numbers to indicate the adapter (ADP), channel (CH), and SCSI ID (ID). Standard disk drives include values for the adapter, channel, and SCSI ID filled in. Additional disk drives have a blank label which you must complete after installation.
NOTE A labeling sheet is included in the system parts box.
13
x GB
ADP
CH ID
100
x GB
ADP
Note the following about RAID disk drive and non-RAID disk drives.
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For a RAID system, three disk drives (with the operating system striped across all three) are standard. These drives, called boot drives, are labeled with specific adapter, channel, and SCSI ID. They must be installed in specific slots in the disk section. Installation details are provided below.
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For a non-RAID system, one disk drive (with the operating system installed) is standard. This drive is called the boot drive. It is labeled with specific adapter, channel, and SCSI ID. The boot drive should be installed in the lowest slot of the disk section. Installation details are provided below.
CH ID

Install and Label the Disk Drives

The following procedures cover both RAID and non-RAID installations. To install non­RAID drives, both side panels must be removed to gain access to the sides of the JBOD disk drive housing. Drives are hard mounted in the JBOD housing using four screws (two on each side) for each drive.
Filled-in Label
Blank Label
To install the disk drives:
1. Open the disk section door on the front of the base unit. The key is provided in the parts
box. The following figure shows the RAID disk section.
14
Slot G uides
Slot 8
Drive Connector Port
Slot 1
2. Remove the disk drives from the drive boxes.
3. Do the following when inserting drives into the slots:
Extend the latching clips on the drive and align the rails on the side of the drive
with the slot guides. The metal casing of the drive faces up. If you install the drive
reversed, it will not connect to the system.
With your thumb, firmly push the drive in the middle between the latching clips
until it slides all the way into the slot and firmly engages the connector.
Close the latching clips to lock the drive in the slot.
4. Locate and install the boot drives (those with the completed labels).
Install the RAID boot drives into slots 1, 2, and 3 of the disk section, as shown in
the following figure.
Slot 8
15
x GB
x GB
x GB
ADP0CH0ID
ADP0CH0ID
ADP0CH0ID
Install the non-RAID boot drive into slot 1 of the disk section, as shown in the
2
1
0
Slot 7
Slot 6
Slot 5
Slot 4
Slot 3
Slot 2
Slot 1
following figure.
Slot 8
Slot 7
Slot 6
Slot 5
x GB
ADP0CH0ID
0
Slot 4
Slot 3
Slot 2
Slot 1
5. Install the remaining disk drives into the slots. Fill each slot upward as you install the
drives. There should be no empty slots between the drives.
16
6. Label the remaining disk drives as follows. A drive labeling sheet is included in the
parts box. Note carefully how the drives should be labeled for each slot.
Label RAID disk drives with ADP, CH, and ID numbers as shown in the following
figure.
4
2
1
0
Slot 8
Slot 7
x GB
ADP0CH1ID
x GB
ADP0CH1ID
x GB
ADP0CH1ID
x GB
ADP0CH1ID
Slot 6
4
Slot 5
x GB
ADP0CH0ID
Slot 4
x GB
ADP0CH0ID
x GB
ADP0CH0ID
x GB
ADP0CH0ID
2
1
0
NOTE Do not use the numbers 3 and 7 from the label sheet for RAID systems. IDs 3 and 7 are
reserved for the disk section backplane and the RAID controller. It is acceptable to use ID 3 when configuring a non-RAID system.
Label non-RAID disk drives with ADP, CH, and ID numbers as shown in the
following figure. For further details, refer to the guide shipped with the hard disk
drive.
17
Slot 8
Slot 7
Slot 6
Slot 5
Slot 4
Slot 3
Slot 2
x GB
ADP0CH0ID

Additional Information

x GB
ADP0CH
x GB
ADP0CH
x GB
ADP0CH
x GB
ADP0CH
x GB
ADP0CH
x GB
ADP0CH
x GB
ADP0CH
0
1
1
1
1
0
0
0
3
ID
2
ID
1
ID
0
ID
3
ID
2
ID
1
ID
The RAID system boot drives are configured at Intergraph using the MegaRAID utilities. Additional disk drives supplied with the system are not formatted or configured. You must configure these drives after configuring system software to make them usable to the system.
Refer to Chapter 3, “Configuring the System,” for more information on configuring and using the RAID disk arrays.
If your system includes external InterRAID disk cabinets, refer to the InterRAID documentation for instructions on how to connect them to your system and install additional RAID disk drives.
WARNING Do not turn on the system power until you are ready to configure Windows NT Server.
If you start the system, and then restart it before completely configuring the operating system, you will have to reinstall system software as described in Chapter 7,
“Installing System Software.”
18

Checking the System

Before starting the deskside system, review the following items:
u
The cables are properly attached from the base unit to the various options and peripherals.
u
All disk drives are installed in the proper slots and labeled appropriately.
u
The power cord from the system’s AC receptacle is connected to the correct power outlet. Note that when power is connected, the LCD panel on the front of the system will activate even if the power switch is not activated.
Before starting the rack-mount system, review the following items:
u
All hardware is properly and securely installed in the rack.
u
The cables are properly attached from the base unit to the accessories installed in the rack or in remote locations.
u
The cables attached to the server base unit are routed through the cable handler. Ensure there is enough cable service loop to allow sliding devices to extend 31 inches.
u
The cables that run along the sides or top of the rack are installed in clips or ties to secure them in place.
u
All disk drives are installed in the proper slots and labeled appropriately.
u
The base unit is retracted into the rack.
u
The power cord from the AC distribution box or UPS is attached to the correct power outlet. Note that when power is connected, the LCD panel on the front of the system will activate even if the power switch is not activated.
WARNING Once you install the equipment into the 40 U rack, do not move the rack. If you must
move it, first remove all equipment, move the rack to its new location, and then re­install the equipment.

What’s Next?

You can do any of the following to prepare your system for use:
u
If you want to get going with Intergraph’s default setup, go to Chapter 2 to start the system and go through Windows NT Setup. If you start the system, and then turn it off before completing the instructions in Chapter 2, you will have to reload the operating system and system software.
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