The information and the software discussed in this document are subject to change without notice and should not
be considered commitments by Intergraph Corporation. Intergraph Corporation assumes no responsibility for any
errors in this document.
The software discussed in this document is furnished under a license and may be used or copied only in accordance
with the terms of the license. No responsibility is assumed by Intergraph for the use or reliability of software on
equipment that is not supplied by Intergraph or its affiliated companies.
All warranties given by Intergraph Corporation about equipment or software are set forth in your purchase
contract, and nothing stated in, or implied by, this document or its contents shall be considered or deemed a
modification or amendment of such warranties.
Copyright
1997, Intergraph Corporation including this documentation, and any software and its file formats and
audiovisual displays described herein; all rights reserved; may only be used pursuant to the applicable software
license agreement; contains confidential and proprietary information of Intergraph and/or other third parties which
is protected by copyright, trade secret and trademark law and may not be provided or otherwise made available
without prior written authorization.
Restricted Rights Legend
Use, duplication, or disclosure by the United States Government is subject to restrictions as set forth in subdivision
(c)(1)(ii) of the rights in technical data and computer software clause at DFARS 252.227-7013.
Unpublished rights reserved under the copyright laws of the United States.
Intergraph Corporation, Huntsville AL 35894-0001
Trademarks
Intergraph and the Intergraph logo are registered trademarks, and Ultra-Tower and TowerMate are trademarks of
Intergraph Corporation.
Microsoft, Windows, and Windows NT are registered trademarks. IntelliMouse and IntelliPoint are trademarks of
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Other brands and product names are trademarks of their respective owners.
Warnings
The service and upgrade instructions should be performed by qualified personnel only. Qualified personnel do not
have to be Intergraph service personnel. Those who are familiar with servicing computers can follow instructions
in a manual to service equipment, and do so without harm to themselves or damage to the equipment.
To reduce the risk of electrical shock, do not attempt to open the equipment unless instructed. Do not use a tool for
purposes other than instructed.
There is a danger of explosion if the battery is incorrectly replaced. Replace the battery only with the same or
equivalent type as recommended by the manufacturer. Dispose of used batteries according to the manufacturer’s
instructions.
There are no user serviceable parts within the power supply. In the event of failure, the power supply must be
replaced by qualified service personnel. Use Intergraph power supplies only.
Changes or modifications made to the system that are not approved by the party responsible for compliance could
void the user’s authority to operate the equipment.
Notes
Read all safety and operating instructions before using the equipment. Keep these instructions for future reference.
Follow all warnings on the equipment or in the operating instructions.
This device is designed and manufactured to comply with approved safety standards for information processing
and business equipment.
This System Reference provides the information necessary to service and upgrade the InterServe 80.
Document Conventions
vii
Bold
ItalicVariable values that you supply, or cross-references.
Monospace
SMALL CAPSKey names on the keyboard, such as D, ALT or F3. Names of files and
CTRL+DPress a key while simultaneously pressing another key; for example, press
Commands, words, or characters that you key in literally.
Output displayed on the screen.
directories. You can type filenames and directory names in the dialog boxes
or the command line in lowercase unless directed otherwise.
CTRL and D simultaneously.
Additional System Information
A System Setup is shipped with each system, and provides detailed information about the following:
u
Configuring the operating system and associated system software
u
Using the system
u
Using the AMIBIOS Setup program
u
Installing system software
An online System Introduction is delivered with the system, and provides information about the
following:
u
Intergraph Support
u
System hardware features
u
Available hardware options
viii
1 Accessing the System
This chapter lists tools and describes protecting against electrostatic discharge. It also describes
opening and closing the case, and accessing components behind the power supply.
This system features a new, extensible chassis architecture designed for ease of upgrades and
expansion. The design provides easy access to PCI and ISA card slots, memory, processors, and the
power supply. You do not need any tools to open the InterServe 80 case.
NOTE“Right side” and “left side” are as seen from the front of the unit.
CAUTIONUse an antistatic wrist strap for all servicing procedures to avoid the possibility of electrostatic
discharge.
WARNING Follow all warnings and cautions in the servicing instructions. If you fail to follow
documented, approved procedures, personal injury and damage to equipment can result.
Tools
1
You will need the following tools to service the system:
u
Antistatic wrist strap
u
Antistatic mat connected to an earth ground
u
Quarter-inch nutdriver
u
No. 1 and No. 2 Phillips screwdrivers
u
Small or medium flat-blade standard screwdriver
Protecting Against Electrostatic Discharge
Electrostatic discharge (ESD) can damage sensitive components inside the unit. Take the following
precautions when working with internal components:
u
Unplug the unit from AC power before servicing any electronic component inside the chassis.
Remember that the InterServe 80 is always on when connected to AC power.
u
Touch the bare metal of the chassis to ensure the chassis and your body are at the same electric
potential.
u
Attach the antistatic wrist strap to its connector on the antistatic mat. Ensure that the metal
conductor bead in the elastic sleeve of the antistatic strap contacts bare skin.
u
Handle all printed circuit boards as little as possible and by the edges only.
u
Leave new parts in their protective packaging until you install them.
2
Opening and Closing the Case
Opening the system for service or upgrades consists of two simple steps. Remove the top cover first,
then remove the left side panel. No tools are needed. You need only remove the top cover and left
side panel for most routine service procedures. See Chapter 2, “Servicing the System,” for additional
details on removing and replacing case components.
CAUTIONDo not use the bottom portion of the face panel or the lip at the top rear of the unit as a hand hold
when moving the system. Equipment damage and personal injury can result.
The left side panel has a tab that closes an interlock switch inside the power supply. When you take
off the left side panel, the safety interlock removes AC power to the system.
WARNING Do not attempt to defeat the safety interlock and run the system with the left side panel
removed. Personal injury and equipment damage can result.
CAUTIONBefore you open the case, shut down the system and turn off power to the system and external
devices (including peripheral drives and display). Use caution to avoid injury when lifting the
computer or removing covers and other hardware.
To open the case:
1. Ensure the system is shut down and that you have disconnected the system and any attached
external devices from AC power.
2. Grasp the lip on the top cover at the rear of the system and press up on the release.
Press up on release located under lip
3. Keep pressing the release, slide the top cover back until it stops, remove it from the chassis, and
set it aside.
4. Do the following to remove a side panel.
−
Grasp the cowling at the bottom of the side panel and lift.
−
Slide the side panel back until it stops, and then remove it from the chassis.
NOTERemoving the right side panel is necessary only for servicing internal bay disk drives, the plastic
cowling on the right panel, or the face panel.
To close the case:
1. Place the side panel on the chassis so that all tabs on the rear of the chassis insert into their slots.
NOTEWhen installing the left side panel, ensure that the security tab aligns with its corresponding slot on
the panel.
2. Push the side panel toward the front of the chassis, then push down to seat the panel.
3. Repeat steps 1 and 2 above to install the remaining side panel, if necessary.
4. Place the top cover on the chassis so that all tabs are inserted into their slots.
5. Slide the top cover forward until it locks into place.
CAUTIONAfter servicing or upgrading the system, always replace the covers that were removed. Do not defeat
the AC interlock. The covers ensure the system maintains proper air flow, so internal components do
not overheat and fail. The covers also ensure that electromagnetic interference (EMI) emissions
remain below the standard requirements.
3
A ccessing Component s Behind the Power Supply
The power supply swings away from the system board, giving you easy access to the processors,
DIMMs, and other components. You can remove the power supply entirely, but this is not necessary
for most routine service or upgrade tasks. As needed, you may want to disconnect power supply
cables to peripheral devices to swing the power supply out fully.
See Chapter 2, “Servicing the System,” for complete details on removing the power supply.
To access components behind the power supply:
1. Unplug the AC power cord from the rear of the unit.
2. Remove the top cover and left side panel. See the previous section for details.
3. Remove the knurled retaining/grounding screw just below the top system fan on the rear of the
chassis.
4
4. Grasp both knurled plungers on the power supply, pull them toward each other, and then swing
the power supply toward you.
Top plunger
Bottom plunger
NOTEDisconnect power cables to internal devices as needed to allow the power supply to swing out fully.
5. Access the exposed components as needed.
To stow the power supply:
1. Reconnect any power cables that you disconnected.
2. Grasp both knurled plungers, pull them toward each other, and then swing the power supply
away from you, back into the chassis.
CAUTIONCarefully swing the power supply back into the chassis. Avoid pinching cables. Hold the external
SCSI cable against the chassis brace or rearrange cables slightly while swinging the power supply into
the chassis.
3. Align the plunger holes and release both plungers.
4. Install the retaining/grounding screw on the rear panel.
5. Install the left side panel and top cover.
6. Plug the AC power cord into its connector on the rear of the chassis.
2 Servicing the System
This chapter describes how to replace the standard parts within the system. Heed all warning and
caution labels while replacing parts. These servicing procedures assume you have removed the left
side panel from the system, and have taken antistatic precautions, as described in Chapter 1. After
you have finished servicing the system, replace panels as described in Chapter 1.
CAUTIONUse an antistatic wrist strap for all servicing procedures to avoid the possibility of electrostatic
discharge.
CAUTIONDo not overtighten screws and other fasteners to avoid damaging threads.
WARNING Disconnect the system from AC power before servicing internal components! Failure to
remove AC power may result in equipment damage or personal injury.
WARNING Follow all warnings and cautions in servicing instructions. If you fail to follow documented,
approved procedures, personal injury or damage to equipment can result.
5
System Illustrations
The illustrations show various external and internal views of the system. The front right view below
depicts the system with all covers in place.
6
The front left view below depicts the major parts of the system. Covers, cables, system board and
option cards are not shown.
The back left view below depicts the chassis with all major components removed.
Front left viewBack left view
Case Components
Ordinarily, you will not need to replace any of the external case components unless they are broken or
cosmetically damaged. All case components are designed for durability, but the most likely item that
may need replacement is the door and hinge assembly. The following components can be replaced if
necessary:
u
Top cover
u
Door assembly
u
Hinge rails
u
Face plate
u
Side cowlings
To replace the top cover: .
1. Remove the top cover as described in Chapter 1
2. Install the new cover.
To replace the door assembly:
1. Remove the top cover as described in Chapter 1.
2. Lift the door and hold it at a 90-degree angle from the face panel.
3. Insert a small flat-blade screwdriver between the door and hinge, near one of the square holes on
the underside of the door.
7
Guide slot (1 each side)
Door
Locking tabs
Stop tabs
Hinge
Stop tabs
4. Pull the door toward you and pry the hinge and door apart until one side of the door releases from
its locking tab.
5. Repeat steps 3 and 4 for the other side of the door hinge.
6. Remove the door.
7. Do both of the following on the underside of the door:
−
Spread the release tabs on the large emblem and remove it
−
Squeeze the release tabs on the small emblem and remove it
8. Perform steps 2 and 3 in the “To replace the hinge rails” procedure below.
9. Orient the new hinge so that the locking tabs face down and insert the new hinge into the track
and push it forward until it stops.
10. Hold the hinge, align the beveled edges of the hinge with the guide slots on the door, and push
the door firmly onto the hinge until it snaps into place.
11. Press the two emblems onto the door until they snap into place.
12. Operate the door to test its movement.
13. Install the top cover.
8
To replace the hinge rails:
1. Remove the door as described above.
2. Slide the hinge toward the front of the chassis until it stops.
3. Use a flat-blade screwdriver and pry each of the stop tabs on the hinge until the hinge releases
from the rails.
Hinge rails
4. Remove the hinge from the rail.
5. Press a hinge rail toward the middle of the chassis until all four tabs release.
6. Lift the hinge rail off the chassis.
7. Orient the new hinge rail the same way as the one you removed, place the tabs in the slots, and
press outward until the rail snaps into place.
8. From the front of the chassis, slide the hinge into the rails.
To replace the face panel:
1. Remove the top cover and both side panels as described in Chapter 1.
2. Remove the door. See the “To replace the door assembly” procedure above for details.
3. Push the hinge back, away from the front of the chassis.
4. Use a flat-blade screwdriver to gently pry and release each of the plastic tabs on both sides of the
chassis. The tabs on the right side of the chassis are recessed. First release the bottom tabs,
release the middle tabs, and then release the top tabs.
CAUTIONRelease the tabs with care. Do not apply more pressure than necessary.
9
Tab
(3 each side)
Light pipe guides
Standoff posts
(4 each side)
Tab
(3 each side)
Switch mount
locking tabs
5. Pull the face panel away from the chassis slightly to ensure all tabs are released.
6. Grasp the left side of the face panel and pivot it left to expose the standby switch and cable.
7. Spread the switch mount locking tabs, grasp the switch, and pull the switch out of its mount.
8. Turn the face panel downward until the standby switch button drops out.
9. Place the left side of the new face panel near the left front of the chassis and orient the switch so
that the black and green wires are at the bottom.
10. Push the standby switch into the mount until it snaps into place.
11. Place the standby switch button into its hole and push firmly until it seats.
12. Align the new face panel with the tab notches and light pipe guides, and carefully push the panel
onto the chassis until all tabs engage.
13. Install the door, left and right side panels, and top cover.
To replace the left or right side plastic cowling:
1. Remove the top cover, then remove the side panel that has the plastic you want to replace. See
Chapter 1 for details.
2. Place the side panel, with the cowling side down, on a flat, padded surface.
3. Remove the screw that secures the plastic to the side panel.
4. Grasp one side of the panel, press the release tabs, and lift the panel off the plastic.
5. Turn the side panel over and press the new plastic onto the panel until the release tabs engage.
6. Turn the side panel over and install the screw.
7. Install the side panel onto the chassis.
8. Install the top cover.
10
Peripheral Drives
This section explains how to replace the floppy, CD-ROM, and external and internal bay disk drives.
See Chapter 6, “Peripherals,” for details on drive configuration and cables.
Floppy Disk Drive
To replace the floppy disk drive:
1. Disconnect the power cable and data cable from the drive. Note the position of the red stripe on
the data cable.
2. Remove the two screws that secure the floppy drive to the chassis.
3. From inside the chassis, push the back of the floppy drive until the bezel clears the chassis, and
slide the device out.
4. Slide the new floppy drive into the chassis and align the mounting holes.
5. Install the two mounting screws.
6. Connect the data cable and the power cable.
CD-ROM Drive
The procedure for replacing a SCSI or an EIDE CD-ROM drive is the same, except for data cables
and jumper settings.
CD-ROM mounting screws
(2 each side)
Floppy drive mounting screws
To replace the CD-ROM drive:
1. Disconnect the power cable, data cable, and audio cable from the CD-ROM drive.
2. Remove the screws that secure the CD-ROM drive to the chassis. See the previous illustration.
3. From inside the chassis, push the back of the CD-ROM until the bezel clears the chassis, then
slide the device out.
4. Remove the mounting guide from the right side of the CD-ROM.
Mounting guide
5. Note the jumper settings on the rear of the CD-ROM.
6. Do one of the following on the new CD-ROM:
11
−
Set the EIDE master/slave jumper to the same position (Master) as the old drive if you are
installing an EIDE drive
−
Set the SCSI ID jumper to the same address as the old drive if you are installing a SCSI
drive
7. Install the mounting guide on the right side of the new CD-ROM.
8. Slide the new CD-ROM drive into the chassis and align the mounting holes.
9. Install the screws that secure the CD-ROM to the chassis.
10. Connect the audio cable, data cable, and power cable.
External Bay Disk Drives
If a Kingston or other brand of removable disk module is installed in the external bay, see the vendor
documentation for disk drive and module replacement instructions.
To replace an external bay disk drive:
1. Disconnect the SCSI cable and power cable from the disk drive.
12
2. Remove the two screws that secure the external bay disk drive tray to the chassis.
External bay mounting screws
3. From inside the chassis, push the tray out of the external bay, grasp the front of the tray, and then
slide it out of the bay.
4. Remove the screws that secure the disk drive to the tray and remove the drive.
5. Do all of the following:
−
Note the SCSI ID jumper settings on the old drive
−
Set the SCSI ID on the new drive to the same ID as the old drive
−
Disable termination on the new drive
See Chapter 6, “Peripherals,” for details on these tasks.
6. Place the disk drive in the tray, align the mounting holes, and install the mounting screws that
secure the disk drive to the tray.
Mounting guide
y
Drive tra
13
Access hole (2)
7. Slide the tray assembly into the chassis and align the mounting holes.
8. Install the screws that secure the tray to the chassis.
9. Connect the SCSI cable and the power cable to the disk drive.
Internal Bay Disk Drives
To replace an internal bay disk drive:
1. Remove the right and left covers. See Chapter 1 for details.
2. Disconnect the SCSI cable and power cable from the disk drive.
3. Remove the two screws that secure the drive bracket assembly to the left side of the chassis.
4. Grasp the drive bracket assembly and remove the screw that secures the bracket to the right side
of the chassis.
5. Pull the drive bracket assembly out of the chassis.
6. Remove the four screws that secure the old drive to the bracket.
7. Do all of the following:
−
Note the SCSI ID jumper settings on the old drive
−
Set the SCSI ID on the new drive to the same ID as the old drive
−
Disable termination on the new drive
See Chapter 6, “Peripherals,” for details on these tasks.
14
8. Install the new drive on the bracket.
Alignment tabs
Rear mounting tab
Front mounting tabs
9. Insert the alignment tabs into the appropriate slots in the chassis.
Screw holes for front mounting tabs
10. Install the two screws that secure the drive bracket assembly front mounting tabs to the chassis.
11. Install the screw that secures the drive bracket assembly to the right side of the chassis.
12. Install the right side panel.
13. Connect the SCSI cable and the power cable to the new drive.
External SCSI Terminator
The connector for the external SCSI terminator board, MSMT283, is mounted on the rear of the
chassis just below the power supply. MSMT283 provides active termination for the system end of the
external Ultra SCSI bus. Cable MCBL253A connects the terminator to J44 on the system board. See
the system board diagram in Chapter 5 for connector and socket locations.
To replace the external SCSI terminator board:
1. Swing the power supply out of the chassis. See Chapter 1 for details.
2. Unfasten the reusable wire tie that secures the power supply cable bundle.
3. Lift the power supply off its hinge pins and place it aside carefully.
4. Disconnect the SCSI cable (MCBL253A) from the terminator board.
15
SCSI cable (to J44)
Term in ator board
Screws (2)
5. Remove the two small screws that secure the connector to the rear of the chassis.
6. Note the orientation of the terminator board and remove it from inside the chassis.
7. Orient the new terminator board component side down, align the mounting holes of the new
terminator with the chassis mounting holes, and install the two screws.
8. Connect the SCSI cable to the terminator.
9. Place the power supply on its hinge pins and fasten the wire tie on the cable bundle.
10. Swing the power supply back into the chassis and secure it with the plungers.
16
Power Supply
See Chapter 7, “Power Supply, Fans, and Hardware Monitoring Devices,” for details on the power
supply.
To replace the power supply:
1. Unplug the AC power cord from the rear of the unit.
2. Note the location of all power cable connectors on the system board and peripheral devices.
3. Disconnect all power cables from all internal devices and the system board.
4. Place the power supply cable bundle outside the chassis.
5. Remove the knurled retaining/grounding screw on the back of the system. This fastener is
located between the top fan and the power supply fan.
6. Grasp and pull the power supply plungers toward each other, and then swing the power supply
out from the chassis.
Top plunger
Bottom plunger
7. Swing the power supply out sufficiently to avoid interference from the chassis or the top system
fan.
8. Lift the power supply off its hinges and set it aside.
9. If the new power supply does not have hinges and plungers, remove them from the old supply
and install them on the new power supply.
10. Place the new power supply on the hinge pins.
11. Connect the power cables to the system board and internal devices. See Chapter 7, “Power
Supply, Fans, and Hardware Monitoring Devices,” for connection details.
12. Grasp and pull the plungers toward each other, swing the power supply back into the chassis, and
secure it with the plungers.
CAUTIONCarefully swing the power supply back into the chassis. Avoid pinching cables. Hold the external
SCSI cable against the chassis brace or rearrange cables slightly while swinging the power supply into
the chassis.
13. Install the retaining/grounding screw on the back of the chassis.
14. Plug the AC power cord into its connector on the back of the chassis.
Processor Bus Termination Card
The processor bus termination card, MSMT379, is used only in systems with one processor. Singleprocessor systems will not operate without the card installed. See the system board diagram in
Chapter 5 for connector and socket locations.
17
To replace the processor bus termination card:
1. Swing the power supply out of the chassis. See Chapter 1 for details.
2. Locate the bus termination card at J8, just below the primary CPU.
3. Note the orientation of the card.
4. Grasp the top edge of the card at each end, and pull it straight out.
5. Remove the new card from its antistatic package, orient the card component side up, and insert
the card in the slot.
6. Press down firmly until the card is seated.
7. Swing the power supply back into the chassis and secure it with the plungers.
Processor Module
The replacement processor is housed in a plastic module with heat sinks. The bottom right heat sink
fin has been removed to provide clearance for the fan connector on the Revision A system board. The
processor module mounts in the dual processor retention module (DPRM). See the system board
diagram in Chapter 5 for connector and socket locations.
CAUTIONTo avoid damaging the system board, ensure that your replacement processor has the bottom
right heat sink fin removed.
To replace the processor module:
1. Swing the power supply out of the chassis to expose the processor. See Chapter 1 for details.
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