The information and the software discussed in this document are subject to change without notice and
should not be considered commitments by Intergraph Corporation. Intergraph Corporation assumes no
responsibility for any errors in this document.
The software discussed in this document is furnished under a license and may be used or copied only in
accordance with the terms of the license. No responsibility is assumed by Intergraph for the use or
reliability of software on equipment that is not supplied by Intergraph or its affiliated companies.
All warranties given by Intergraph Corporation about equipment or software are set forth in your purchase
contract, and nothing stated in, or implied by, this document or its contents shall be considered or deemed a
modification or amendment of such warranties.
Copyright
1996, Intergraph Corporation including this documentation, and any software and its file formats and
audio-visual displays described herein; all rights reserved; may only be used pursuant to the applicable
software license agreement; contains confidential and proprietary information of Intergraph and/or other
third parties which is protected by copyright, trade secret and trademark law and may not be provided or
otherwise made available without prior written authorization.
Restricted Rights Legend
Use, duplication, or disclosure by the United States Government is subject to restrictions as set forth in
subdivision (c)(1)(ii) of the rights in technical data and computer software clause at DFARS 252.227-7013.
Unpublished rights reserved under the copyright laws of the United States.
Intergraph Corporation, Huntsville AL 35894-0001
Trademarks
Intergraph
and the Intergraph logo are registered trademarks of Intergraph Corporation. InterServe is a
trademark of Intergraph Corporation.
Microsoft
and Windows are registered trademarks of Microsoft Corporation. Windows NT is a
trademark of Microsoft Corporation.
Other brands and product names are trademarks of their respective owners.
Power Input Rating
The unit’s power input rating can be found in the InterServe 600 Series System Introduction.
Product ID Information
Product ID information (serial number and model number) can be found on the back of the base unit.
FCC Compliance
This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to
part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful
interference when the equipment is operated in a commercial environment. This equipment generates, uses,
and can radiate radio frequency energy. If the equipment is not installed and used in accordance with the
instruction manual, it may cause harmful interference to radio communications.
Operation of this equipment in a residential area is likely to cause harmful interference in which case the
user will be required to correct the interference at his own expense.
DOC Compliance
This digital apparatus does not exceed the Class A limits for radio noise emissions from digital apparatus
set out in the Radio Interference Regulations of the Canadian Department of Communications.
Cautions
Changes or modifications made to the system that are not approved by the party responsible for compliance
could void the user's authority to operate the equipment.
THIS PRODUCT CONFORMS TO THE APPLICABLE REQUIREMENTS OF 21 CFR SUBCHAPTER
J AT DATE OF MANUFACTURE.
Read all safety and operating instructions before using the equipment. Keep these instructions for future
reference. Follow all warnings on the equipment or in the operating instructions.
Warnings
To reduce the risk of electrical shock, do not attempt to open the equipment unless instructed. Do not use a
tool for purposes other than instructed.
There are no user serviceable parts in the power supply. Refer all servicing of the power supply to qualified
service personnel.
Cannot connect to other systems on LAN.......................................................... 45
Cannot plot to network plotter on LAN ............................................................. 45
5 Installing System Software......................................................................................... 47
Before You Begin ............................................................................................................ 47
Windows NT Server 3.51................................................................................................. 47
Windows NT Server 4.0................................................................................................... 48
Updating the Operating System........................................................................................ 49
vii
viii
Preface
The InterServe 600 Series System Setup describes setting up and configuring your
InterServe 610, 620, 630, or 640 system for use.
About This Document
InterServe 600 Series System Setup is organized as follows:
u
Chapter 1, “Getting Started,” describes how to unpack and set up the server hardware.
u
Chapter 2, “Configuring the System,” describes how to start and configure the system.
u
Chapter 3, “Configuring the BIOS,” describes how to start and use the AMIBIOS Setup
program and reprogram the system’s Basic Input/Output System (BIOS).
u
Chapter 4, “Troubleshooting,” describes common system problems and how to resolve
them.
ix
u
Chapter 5, “Installing System Software,” describes how to re-install the operating system
and associated system software, if needed.
Document Conventions
BoldCommands, words, or characters that you key in literally.
ItalicVariable values that you supply, or cross-references.
MonospaceOutput displayed on the screen.
SMALL CAPSKey names on the keyboard, such as D, ALT or F3; names of files and
directories. You can type filenames and directory names in the dialog boxes
or the command line in lowercase unless directed otherwise.
CTRL+DPress a key while simultaneously pressing another key; for example, press
CTRL and D simultaneously.
x
Finding Operating System Information
For more detailed information on the Windows NT Server 4.0 operating system, refer to the
printed and online Windows NT documentation from Microsoft:
u
For basic information on using and installing Windows NT Server 4.0, refer to Start
Here, delivered in the Windows NT Workstation software package.
u
For detailed information on using Windows NT Server 4.0, refer to Windows NT
Workstation Help.
u
Additional online Windows NT Server 4.0 documentation is delivered on CD-ROM with
the operating system. You can purchase printed copies of these documents from
Intergraph.
For more detailed information on Windows NT Server 3.51, refer to the printed and online
Windows NT documentation from Microsoft:
u
For basic information on installing Windows NT Server 3.51, refer to the Installation
Guide, delivered in the Windows NT Server software package.
u
For detailed information on using Windows NT Server 3.51, refer to the online System
Guide, delivered on the Windows NT software CD-ROM, and to Windows NT Server
Help.
u
Additional online Windows NT Server 3.51 documentation is delivered on CD-ROM
with the operating system. You can purchase printed copies of these documents from
Intergraph.
Refer to the Late-Breaking News shipped with your system for important hardware, software,
and documentation information not covered in this document.
Finding System Hardware Information
An online introduction to your new system is provided in the System Introduction, which
provides information on subjects such as the following:
u
System features
u
System controls and connections
u
Intergraph customer support
You may install the System Introduction after configuring the system.
Detailed reference information for your system is available in the System Reference. SystemReference contains technical information about the InterServe base unit hardware, including
parts breakdown, wiring diagrams, functional block diagrams, and board descriptions. The
document also provides instructions for opening the base unit and upgrading and servicing the
system.
The System Reference is not delivered with the system. You can get the System Reference
from the Intergraph Bulletin Board Service (IBBS) or from Intergraph’s File Transfer
Protocol (FTP) site. The document is available in Microsoft Word format and PostScript
format.
To get the System Reference:
1. Connect to the IBBS as described in “Using the Intergraph Bulletin Board Service,” or
connect to Intergraph’s FTP site at ftp.intergraph.com.
2. From the IBBS login, go to Intergraph Product Centers, Systems and Networking, File
Libraries, and Technical Notes. From the FTP login, go to /bbs/ssd/note.
xi
3. Look for a self-executing (.
version number). The file description in the IBBS and FTP index should note the title,
date, and part number of the document.
4. Download the file to your system.
5. Open the .
extracting the document files, you can delete the .
Microsoft’s Word viewer is available from Microsoft’s World Wide Web and FTP sites.
Refer to the Late-Breaking News shipped with your system for important hardware, software,
and documentation information not covered in this document.
EXE file and extract the document files for the System Reference. After
EXE) archive file named DHF020nn.EXE (nn is the document’s
EXE file.
Learning About System Ergonomics
Please read the Ergonomics Guide included with your Intergraph system. This document
provides valuable information on ways to minimize repetitive stress injuries for persons
working with a computer.
xii
Getting Documentation and Training
You can purchase additional product documentation from Intergraph.
u
In the United States, contact your sales account representative, call the Intergraph Order
Desk at 1-800-543-1054, or send a fax to 1-800-548-3318 to place an order. If you call
or fax the Order Desk, have the document numbers ready for the items you wish to
purchase.
u
Outside the United States, contact the Intergraph subsidiary or distributor from which you
purchased your Intergraph product to place an order.
To find information on training for Intergraph products, or to enroll for an available class,
contact Intergraph Training Solutions at 1-800-240-3000.
Getting Telephone Support
If you experience problems with your Intergraph product, or have questions about the
information in this document, you can contact Intergraph for help.
u
In the United States, call the Customer Response Center at 1-800-633-7248 between the
hours of 7:00 a.m. and 7:00 p.m. Central Time, Monday through Friday (except
holidays).
u
Outside the United States, contact the Intergraph subsidiary or distributor from which you
purchased your Intergraph system or software.
Have the following information readily available when you call:
u
Product’s serial number or your service/CPIN number.
u
Product’s name or model number.
u
Your name and telephone number.
u
A brief description of the question or problem.
Using the Intergraph Bulletin Board Service
Available 24 hours a day, 7 days a week, the Intergraph Bulletin Board Service (IBBS) is an
electronic forum for Intergraph customers to exchange information with Intergraph's technical
and marketing staff, and with other Intergraph customers. You can use the IBBS to get
technical support information, documentation and training information, programs, and
software updates and fixes. The IBBS is also available for you to give suggestions, make
inquiries, and report problems.
To connect to the IBBS:
1. Set your system’s communications protocol for eight (8) data bits, no parity, one (1) stop
bit, and any baud rate up to 14,400.
2. Using a modem, dial the IBBS number, 1-205-730-8786. You can dial 1-205-730-6504 if
you are using a 2,400 baud connection. Mirror sites are maintained for locations outside
the United States. Information on these sites is available on Intergraph Online,
Intergraph’s World Wide Web server.
3. When connected, respond to the login request by keying in your user ID. If you have not
connected before, key in new to create a user ID.
4. Follow the menus to find what you need. If you are new to computer bulletin boards, the
IBBS provides clear choices and plenty of online help. A text file that explains IBBS
commands and organization is available for you to download.
If you have trouble connecting to or using the IBBS, log a support request through the
Customer Response Center (product entry IBBS), send a fax to 1-205-730-1110, or leave a
message for the System Operator (Sysop) at 1-205-730-1413.
Using the Intergraph FAXLink
xiii
You can use the Intergraph FAXLink to get technical support information by fax 24 hours a
day, 7 days a week. From a touch-tone phone or fax machine phone:
u
Call 1-800-240-4300 to get new user instructions, an index listing of available documents,
and an overview of the categories of available information.
u
Call 1-205-730-9000 to order the documents (up to 5 per call).
Follow the prompts provided to locate and deliver the information you need.
Finding Intergraph on the Internet
You can find Intergraph on the Internet in the following ways:
u
If you have a World Wide Web browser, connect to Intergraph Online, Intergraph’s
World Wide Web server, at http://www.intergraph.com. From the home page, follow
the links to Customer Services for information on available customer services and support
options.
u
If you have a File Transfer Protocol (FTP) program, connect to Intergraph at
ftp.intergraph.com.
u
If you have a Gopher program, connect to Intergraph at gopher.intergraph.com.
xiv
u
You can get information from Intergraph’s email server at info@intergraph.com. Put
help in the body of the message (the subject line is ignored) to get information on such
subjects as Intergraph’s online services and where to get World Wide Web browsers.
u
You can participate in the Intergraph Customer Forum (ICF), a bi-directional gateway to
the USENET newsgroup comp.sys.intergraph. Anything posted to that group or sent to
comp-sys-intergraph@ingr.com is emailed to all subscribers. Incoming email messages
are also posted to the newsgroup. You can subscribe to the ICF via Intergraph Online.
1Getting Started
Follow the instructions in this chapter to set up your new InterServe 600 series server.
Unpacking the System
Remove everything from the shipping cartons and verify you have the following items. The
InterServe carton contains the following items:
u
Server base unit, footstands, and power cord
u
Keyboard and mouse
u
Operating system and system software carton (if you purchased the operating system from
Intergraph)
u
RAID disk drive carton (for servers with an internal RAID disk array)
1
The carton for the operating system and system software contains the following items:
u
Windows NT Server operating system software (CD-ROM and diskettes) and
documentation
u
Intergraph system software (diskettes) and documentation
u
InterSite Server Monitor software (diskettes) and documentation (InterServe MP-630,
MP-640).
If you ordered a monitor from Intergraph, its carton contains the following items:
u
Monitor and power cord
u
Video cable (15-pin, beige, 32 inches)
u
Monitor documentation
NOTEIf any of these items were not delivered, call the Customer Response Center immediately at 1-
800-633-7248.
Retain all packaging materials. If you return equipment for repair, it must be in its original
packaging for you to obtain warranty service (if provided under your contract agreement).
2
Placing System Components
When placing the system components, keep these guidelines in mind:
u
Place the base unit in a location where air can circulate freely around it. The front and
back panels should each have at least a 3-inch clearance.
u
Do not expose the system to high levels of dust, smoke, or moisture.
u
The location should maintain a temperature range of 10 °C/50 °F to 26 °C/80 °F (21
°
C/70 °F optimum), and a humidity range of 20 percent to 80 percent non-condensing (50
percent optimum).
Setting Up
To set up the server:
1. Place the footstands on the bottom of the base unit.
2. Connect the keyboard cable to the keyboard port on the back of the base unit. Refer to
the following figure.
3. Connect the mouse cable to the mouse port on the back of the base unit. Refer to the
following figure.
4. Connect the video cable to the monitor and to the video port on the back of the base unit.
Refer to the following figure.
5. Connect the remaining cables, such as Ethernet (AUI or 10Base-T ports), printer (parallel
port), external SCSI device (SCSI), and modem cables (serial ports), to their ports on the
back of the base unit. Refer to the following figure.
3
Ethernet AUI
MIDI Po r t
Microphone
Line Out
Ethernet
10Base-T Port
Keyboard Port
Mouse Port
Serial Ports
Parall el Por t
Video Port
Port
ISM Card
Modem Slot
SCSI Port
WARNINGDo not connect a MIDI or game cable to the Ethernet AUI port. This could short out the
local area network on which the system resides.
CAUTIONIf you are not using cables supplied by Intergraph, use shielded cables to prevent excessive
electromagnetic interference (EMI). Intergraph cables are designed to reduce the amount of
EMI produced by the system.
6. If using a PC Card (PCMCIA) modem with the installed InterSite Server Monitor (ISM)
card, connect the modem cable to the port. If the PC Card modem is not installed in the
modem slot, refer to the InterSite Server Monitor documentation for instructions on
installing and connecting to the PC Card modem.
7. Connect the power cords for the monitor and the base unit to an Uninterruptible Power
Supply (UPS) or to a grounded, three-prong wall outlet. Then connect the power cords to
the back of the server base unit and to the monitor.
4
CAUTIONIf the server is not connected to a UPS, data loss can occur if there is a power failure.
8. If your server does not have an internal RAID disk array, go to Chapter 2, “Configuring
the System” to start the system and complete the installation of the Windows NT Server
operating system.
WARNINGDo not turn on system power until you are ready to configure Windows NT Server. If
you start the system, and then restart it before completely configuring Windows NT
Server, you will have to re-install Windows NT Server as described in Chapter 5,
“Installing System Software.”
9. If your server has an internal RAID disk array, install the RAID disk drives as described
in “Installing the RAID Disk Drives.”
Installing the RAID Disk Drives
To install the RAID disk drives:
1. Remove the RAID disk drives from the carton labeled “This box contains hard disks
loaded with operating system software....” Each of the boot drives (containing the
operating system) is labeled with a drive ID number.
2. Install the boot drives into the internal RAID slots as follows: drive ID 0 into slot 1, drive
ID 1 into slot 2, and drive ID 2 into slot 3. Refer to the following figure.
3. For each RAID disk drive, extend the latching clips on the disk drive and align the rails
on the side of the drive with the metal slot guides. Push the drive between the latching
clips until it slides all the way into the slot and firmly engages the connector. Close the
latching clips to lock the drive in the slot. Refer to the following figure.
4. Label the remaining drives and install them into the empty slots as follows: drive ID 4
into slot 4, drive ID 5 into slot 5, and drive ID 6 into slot 6.
NOTEDo not use drive ID 3 for a RAID disk drive. This drive ID is reserved for the entire RAID
subsystem.
5. Go to Chapter 2, “Configuring the System” to start the system and complete the
installation of the Windows NT Server operating system.
WARNINGDo not turn on system power until you are ready to configure Windows NT Server. If
you start the system, and then restart it before completely configuring Windows NT
Server, you will have to re-install Windows NT Server as described in Chapter 5,
“Installing System Software.”
6. If your system includes external InterRAID disk array cabinets, refer to the InterRAID
documentation for instructions to connect them to your system. Connect the external disk
array cabinets after completing the operating system installation.
Slot 6
Slot 5
Slot 4
Slot 3
Slot 2
Slot 1
5
Latchi ng
Clips
6
2Configuring the System
The Windows NT Server operating system is partially installed on the system disk in your
InterServe 600 series server. After setting up the system, you must start the system and
complete Windows NT Setup to configure your system for use. Parts of the installation
procedure require information that you must supply.
WARNINGDo not turn on system power until you are ready to configure Windows NT Server. If
you start the system, and then restart it before completely configuring Windows NT
Server, you will have to re-install Windows NT Server as described in Chapter 5,
“Installing System Software.”
Before you turn on power to the system, review this chapter carefully. This chapter provides
Intergraph-specific instructions about installing and configuring the Windows NT Server
operating system and associated system software.
Preparing for Setup
7
Before you begin, have the following documentation available:
u
Microsoft’s Installation Guide (Windows NT Workstation 3.51) or Start Here (Windows
NT Workstation 4.0).
u
Documentation for expansion boards purchased from Intergraph (which may include a
graphics accelerator, a network adapter, a SCSI adapter, and a PC Card slot adapter).
Have the Intergraph backup diskettes delivered with your system. Depending on your system
configuration, these diskettes may include the following:
Software
Mylex DAC960 driver and utilitiesDAC960NT
Intergraph G95 video display driverG95NTWDRV
Intergraph System UtilitiesSYSUTIL
Intergraph Quick-Fix Engineering (QFE)QFE
InterSite Application ManagerIAM
Intergraph ECC Memory DriverECCMEM
Diskette Name
8
Obtain and record the following information:
u
Your name, and the name of your
company or organization:
u
For a system running Windows NT
Server, the CD Key from the Windows
NT Server CD case, or the Product ID
Number from Start Here, the
Installation Guide, or the registration
card:
u
A username and password for setting up
a user account.
If the system is connected to a network, obtain and record the following information from your
network administrator:
u
Computer name for your system:
u
Workgroup name (if the system will be
part of a workgroup):
u
Domain name (if the system will be part
of a Windows NT domain):
u
Security role for your system in the
Windows NT domain -- primary
domain controller, backup domain
controller, or domain server:
u
If your system will be acting as a
backup domain controller or domain
server, username and password of an
authorized domain administrator
account:
NOTEDetermine the security role for your server before beginning system configuration. You cannot
change a server to a domain controller without re-installing Windows NT Server. A domain
controller maintains security policy and performs user authentication for a domain. Servers
may be part of a domain, although they do not have to participate in a domain.
Refer to your operating system documentation for a detailed explanation of the differences
between domain controllers and servers.
If the system is connected to a network that uses the Transmission Control Protocol/Internet
Protocol (TCP/IP), obtain and record the following TCP/IP networking information from your
network administrator:
u
Internet Protocol (IP) address for your
system:
u
IP subnet mask for your system:
u
IP domain name for your network:
u
IP address for your network’s default
gateway:
u
IP addresses for your network’s
Domain Name System (DNS) servers,
if any:
Have several blank, formatted diskettes available to create backup diskettes containing system
software.
The Windows NT delivery media contain software and drivers for both Reduced Instruction
Set Computing (RISC)- and Intel-based systems. When installing Windows NT distribution
files, make sure to install them from the \
I386 directory (the Intel software directory) on the
delivery media. For example, if you are installing a device driver from the Windows NT
CD-ROM, key in the following when asked for the path to the file, where drive is the drive
letter for the CD-ROM drive:
9
drive:\i386
Configuring Windows NT Server 3.51
This section provides instructions for configuring Windows NT Server 3.51. If your system
was delivered with Windows NT Server 4.0, refer to “Going Through Setup” later in this
chapter.
To configure Windows NT Server:
1. Press the power switch on the base unit and the power switch on the monitor to turn on
power to the system. The system starts and begins running Phase III, the Graphical User
Interface (GUI) portion, of Windows NT Setup.
2. When prompted by Setup, provide information such as your name, your company’s name,
and the product identification number (found on the inside back cover of the Windows NTServer Installation Guide).
3. When prompted by Setup, specify the security role for the system (primary domain
controller, backup domain controller, or domain server). Refer to the Windows NT ServerInstallation Guide for detailed information on specifying the system’s security role.
10
4. When prompted to determine the system licensing, provide a computer name, select the
language, and set up a printer, respond as appropriate. Refer to the Windows NT ServerInstallation Guide for detailed information on responding to these prompts.
5. Setup detects the AMD PCnet Ethernet Family network adapter driver. When prompted,
select Continue to automatically configure the driver. Refer to the Windows NT ServerSystem Guide for more information about installing and configuring network adapter
drivers.
6. When prompted to select network protocols, select TCP/IP networking, and then select
Continue.
7. When prompted by Setup, insert the Windows NT Server CD-ROM into the CD-ROM
drive, and then select OK. Setup copies files from the CD-ROM to the system.
WARNINGIf you do not insert the Windows NT Server CD-ROM, and if you select Cancel, Setup
will fail. You will have to re-install Windows NT Server as described in Chapter 5,
“Installing System Software.”
8. During initial configuration, Setup allows you to select and configure networking
protocols on your system. If your system uses TCP/IP, note the following when using the
Windows NT Server Installation Guide to install and configure TCP/IP software:
−
Use the TCP/IP networking information you obtained from your network
administrator to fill out the dialogs.
−
In the TCP/IP Configuration dialog, select DNS to configure Domain Name System
options.
−
During network configuration, you will see references to the Dynamic Host
Configuration Protocol (DHCP) and the Windows Internet Name Service (WINS).
Do not select any options that enable or configure DHCP or WINS unless all of the
machines on your network use them. DHCP and WINS do not function properly in a
heterogeneous network.
9. When prompted by Setup, set up your system as a domain controller or server. Refer to
the Windows NT Server Installation Guide for detailed instructions on configuring the
system as a domain controller.
10. When prompted by Setup, provide a password for the Administrator account on the
system, and then provide a username and password for a local user account.
11. When prompted by Setup, set the system date and time.
12. When prompted to configure the video display, select OK to use the default settings.
13. When prompted by Setup, create an Emergency Repair Disk. The files on the Emergency
Repair Disk can restore a damaged registry to its original contents (that is, at the time
Windows NT was installed), along with the standard Windows NT drivers.
CAUTIONOnce you have created all of your user accounts and have finished configuring the system,
Intergraph recommends that you create an Emergency Repair Disk using the RDISK.EXE utility.
11
Use this utility to update the Emergency Repair Disk any time you change your system’s
configuration. You should also make and keep a backup copy of the Emergency Repair Disk.
Refer to Windows NT Help for information on creating an Emergency Repair Disk, and
to the Windows NT Server Installation Guide for information on using it.
14. When prompted by Setup, remove a diskette from the floppy disk drive (if one is inserted)
and restart the system.
15. When the boot menu displays, select Windows NT Server 3.51 [VGA Mode].
After additional messages display, Windows NT Server starts.
16. Press
CTRL+ALT+DELETE to display the Windows NT Server logon dialog.
17. In the Username field, type Administrator; type the password you created earlier in the
Password field. Select OK or press
ENTER to log on to Windows NT Server.
18. Install and configure the video display driver as described later in this chapter.
19. Install the sound driver as described later in this chapter.
20. Perform additional system configuration as described later in this chapter.
Configuring Windows NT Server 4.0
The first time you start the system, it boots to a Setup screen. Follow the on-screen
instructions to complete the Setup process. Take the default settings provided by Setup,
except as noted in the following text:
u
Allow Setup to configure the network only if you have an installed network adapter, and
the system is connected to the network.
u
When prompted to create an Emergency Repair Disk or a Startup Diskette, do so.
u
If you do not set up a user account during Setup, press ENTER or select OK at the logon
dialog to log on to the operating system. You can set up a user account and join a
workgroup or domain after you configure the video display, the sound processor, and
networking.
For more information on Setup, and on using the interface features of the operating system,
refer to the operating system documentation and Help.
Using the Welcome Dialog
After going through Setup, a Welcome dialog displays. This dialog gives you easy access to a
few first-time startup tasks you should complete before proceeding.
12
Creating a Repair Disk or a Startup Diskette
If you did not create an Emergency Repair Disk during Setup, select Repair Disk to create the
appropriate diskette. The files on these diskettes can restore the original contents of a
damaged Registry (that is, at the time the operating system was installed), along with the
standard operating system drivers. You should also update a Repair Disk or a Startup Diskette
after you finish configuring the system.
Refer to the operating system documentation and Help for information on creating a Repair
Disk or a Startup Diskette.
Reviewing the
Select System Intro to display the System Introduction. This document is an online
introduction to your new system in Windows Help 4.0 format, covering such subjects as
system features, system controls and connections, and Intergraph customer support. Review
the information in the System Introduction to become more familiar with your system.
System Introduction
What Now?
Follow the remaining instructions in this chapter to configure the system for use. Refer to the
online System Introduction for information on system features and controls.
Installing the Video Display Driver
After you start the system for the first time and configure the Windows NT Server operating
system, you must install the Intergraph G95 video display driver and configure it for use. Use
the Display Properties dialog (Windows NT Server 4.0) or the Display Settings dialog
(Windows NT Server 3.51) to configure the video display.
Refer to the documentation for the installed graphics accelerator, and to the
delivered with the graphics accelerator drivers, for detailed configuration instructions. Refer
to the operating system documentation and Help for information on using the Display
Properties or Display Settings dialog.
README.TXT files
Changing the Monitor Refresh Rate
By default, the G95 display driver assumes your system has a 60 Hz monitor. If your monitor
is capable of higher refresh rates, you should run the MGA Monitor application to select a
different monitor with a higher refresh rate.
To change the monitor refresh rate:
1. Open MGA Monitor in the Windows NT Control Panel. The MGA Monitor Selection
dialog displays.
2. Select the appropriate monitor from the Monitor List. If your system’s monitor is not
listed, select one with a maximum refresh rate matching the refresh rate your system uses.
An
MGA.INF file will be created in the SystemRoot\SYSTEM32 directory.
To test the new monitor selection:
1. Open Display Properties (Windows NT Server 4.0) or Display Settings (Windows NT
Server 3.51) in the Windows NT Control Panel.
2. Select the resolution and pixel depth you want to test.
3. Select Test. If the display is satisfactory, go to step 6. If not, continue.
13
4. If your monitor does not display a stable test screen, the parameters set by the
file are not suitable for your monitor. Select Cancel to close Display.
5. Run MGA Monitor again to select a different monitor.
6. Repeat steps 1 through 3 to test the video display with the new monitor selection. When
the display is satisfactory, close Display.
7. Restart the system.
No resolution higher than the limit imposed by a monitor selection appears in the Display
mode list. Deleting the
MGA.INF file removes all monitor limits to the resolution, although the
refresh rate defaults to 60 Hz.
Changing the Default Video Display Driver
After configuring the video display and restarting the system, you should configure the system
to use the Intergraph video display driver by default.
To change the default video display driver:
1. Open System in the Windows NT Control Panel. The System dialog displays.
2. Under Operating System, select the Startup list; then select the appropriate non-VGA
Windows NT Server option from the displayed list.
3. Select OK.
MGA.INF
Correcting Video Display Problems
If the system’s video display is black, not synchronized, or distorted after you restart the
system, you may have a video configuration problem. Do not press
CTRL+ALT+DEL to log on
14
to the Windows NT operating system. Instead, use the Last Known Good option to return the
system to the last known good configuration recorded by Windows NT.
To use the Last Known Good option:
1. Power down and restart the system.
2. Press the space bar at the following prompt:
Press space bar NOW to invoke the Last Known Good Menu
If using the Last Known Good option fails to correct the video display problems, you can
obtain a functional video resolution by restarting the system in VGA mode.
To restart the system in VGA mode:
1. Power down and restart the system.
2. When the boot menu displays, select Windows NT Server [VGA mode].
After logging on to Windows NT in VGA mode, check for the following common
configuration problems and solutions:
u
A multi-sync monitor is selected, but a graphics display device with different video
timings (such as an Intergraph InterVue monitor) is connected to the system. Select the
appropriate monitor type as described previously.
u
The monitor selection set by the MGA Monitor application is inappropriate for the
monitor connected to the system. Select a new monitor as described previously.
u
A graphics resolution and color depth was selected that exceeds installed Windows RAM
(WRAM) display memory. Install and reconfigure the G95 display driver as described
previously.
Restart the system and, when the boot menu displays, select the appropriate non-VGA
Windows NT Server to use the reconfigured video display driver. If problems persist, contact
the Intergraph Customer Response Center for help.
Installing the Sound Driver
The system is equipped with an on-board sound processor whose driver requires no
configuration. If the system has a microphone and speakers, you can use the operating
system’s sound control programs to control them. Additional accessories for the on-board
sound processor are available from the Intergraph Bulletin Board Service (IBBS) or from
vendor bulletin boards pointed to by the IBBS.
Refer to the operating system documentation and Help for information on using sound control
programs.
Installing the Mylex Driver and Utilities
If the system is equipped with an internal RAID subsystem or an external RAID disk array,
you must install the Mylex RAID administration utilities and the updated Mylex DAC960
driver after configuring the Windows NT Server operating system.
The Mylex DACADM and DACMON utilities allow you to monitor and administer the RAID
configuration while running Windows NT Server. Refer to the InterRAID documentation or
online help for instructions on how to use them.
15
To install the Mylex DAC960 administrator utilities:
1. Insert the diskette containing the Mylex DAC960 NT driver and utilities (including the
DACADM and DACMON utilities) into the floppy disk drive.
2. Open File Manager (Windows NT Server 3.51) or Windows NT Explorer (Windows NT
Server 4.0). Copy the DACADM and DACMON files to the SystemRoot\
directory, where SystemRoot is the location of the Windows NT operating system (for
example, c:\winnt).
3. Type the following command in the Command Prompt window (Windows NT Server
3.51) or use the Run command (Windows NT Server 4.0), where SystemRoot is the
location of the Windows NT operating system:
4. Create an icon for DACADM in the Administrative Tools folder.
To install the updated Mylex DAC960 driver (Windows NT Server 3.51):
1. Open Windows NT Setup (in the Main group of Windows NT Program Manager).
2. From the Options menu, select Add/Remove SCSI Adapters.
3. Select the Mylex DAC960 driver, and select Remove.
SYSTEM32
16
4. When the warning dialog displays, select OK, and then select OK again.
5. When the warning dialog displays, select Add, and then select OK. Windows NT Setup
displays a list of adapters.
6. Select Other (Requires disk from hardware manufacturer). The Insert Disk dialog
displays.
7. Insert the diskette containing the Mylex DAC960 NT driver and utilities (including the
DACADM and DACMON utilities) into the floppy disk drive.
8. Select OK. The Select OEM Option dialog displays, with the Mylex DAC960 Disk Array
Adapter highlighted.
9. Select OK. Setup displays the Select SCSI Adapter Option dialog.
10. Select Install. Setup displays a message that the driver is already present on the system.
11. Select New, and then select Continue when Setup prompts you to specify the path to the
adapter files.
12. When Setup displays the SCSI Adapter menu, select Close.
13. From the Options menu, select Exit, and then select OK when the message about
restarting the system displays.
14. These changes will take effect the next time you restart the system.
To install the updated Mylex DAC960 driver (Windows NT Server 4.0):
1. Open SCSI Adapters (in the Control Panel).
2. Click the Drivers tab.
3. Select the Mylex DAC960 Disk Array Adapter.
4. Click Remove to remove the old driver.
5. Click the Drivers tab again.
6. Click Add.
7. Click Have Disk, and follow the instructions on the screen to install the updated Mylex
DAC960 Disk Array adapter.
8. These changes will take effect the next time you restart the system.
For more information on configuring and using the RAID disk drives, refer to the InterRAID
documentation delivered with the system.
Configuring Free Disk Space
If your system is equipped with a 4 GB internal system disk drive, it was configured at the
factory with a 2 GB system partition and 2 GB of free space. Before you can gain access to
and use the free space, you must format it using the Windows NT Disk Administrator. Refer
to the Windows NT Server System Guide for more information.
If your system is equipped with an internal or external RAID disk array, use the Windows NT
Disk Administrator to configure and format free space on the RAID system drive. If you have
additional RAID hard disks, you must first initialize and configure them using the DAC
Configuration utility; then use Disk Administrator to configure and format the free space on
the additional RAID disk drives. Refer to the Windows NT Server System Guide and the
InterRAID documentation delivered with the system for more information.
Enabling the Windows NT PCMCIA Device
On InterServe 600 series systems equipped with a combo drive (containing a floppy disk drive
and a PC Card slot), you must enable the Windows NT PCMCIA device after configuring
Windows NT Server. If you try to use the PC Card slot without first enabling the PCMCIA
device, you will see an error message stating that Windows NT could not find the PCMCIA
device.
17
NOTEIf the Windows NT Disk Administrator or File Manager does not recognize a PC Card hard
disk device installed on the system, take these steps to make Windows NT recognize the PC
Card hard disk device. Windows NT does not recognize PC Card hard disk devices if the
PCMCIA driver is not set to start as a Boot device (for example, if it is set to start as a System
device).
To enable the Windows NT PCMCIA device:
1. Open Devices in the Windows NT Control Panel. The Devices dialog displays.
2. In the Devices list, highlight PCMCIA; then select Startup. The Device dialog displays.
3. Under Startup Type, select Boot; then select OK. This enables the PCMCIA device to
start as a boot device.
4. In the Devices dialog, select Start; then select OK. This starts the PCMCIA device
without having to restart the system.
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Disabling Command Queuing
To improve standalone system performance and to improve performance with some highperformance SCSI peripherals, you should disable command queuing in the Windows NT
Registry.
WARNINGDo not change values in the Registry other than as directed. If you introduce incorrect
values into the Registry, you may cause serious operating system problems, and you
may have to reinstall Windows NT. If you change values in the Registry that make your
system unusable, you may be able to restart the system and use the Last Known Good
Configuration option to undo the damage. Refer to the
Guide
for more information on the Last Known Good Configuration option.
6. Type DisableTaggedQueuing into the Value Name box.
7. Select REG_DWORD for the Data Type, and then select OK.
8. Type 1 into the Data box.
9. Set the Radix value to Hex, and then select OK.
10. Exit from the Registry Editor and restart the system.
REGEDT32.EXE) to open the Registry.
Updating the System with the QFE Diskette
If your system was shipped with a Quick-Fix Engineering (QFE) diskette, insert the QFE
diskette into the floppy drive. Refer to the
instructions to update the system.
README.TXT file on the QFE diskette for
Creating an Emergency Repair Disk
The files on the Emergency Repair Disk can restore a damaged registry to its original contents
(that is, at the time Windows NT was installed), along with the standard Windows NT drivers.
CAUTIONOnce you have created all of your user accounts and have finished configuring the system,
Intergraph recommends that you create an Emergency Repair Disk using the RDISK.EXE utility.
Use this utility to update the Emergency Repair Disk any time you change your system’s
configuration. You should also make and keep a backup copy of the Emergency Repair Disk.
Refer to Windows NT Help for information on creating an Emergency Repair Disk, and to the
Windows NT Server Installation Guide for information on using it.
Installing the InterSite Application Manager
(InterServe 630, 640)
After you configure the Windows NT Server operating system, you may install and customize
the InterSite Application Manager (IAM).
19
To install the IAM:
1. Insert the diskette containing the IAM software into the floppy disk drive.
2. In the Windows NT File Manager, run
3. When prompted for the installation directory, type the path to install the IAM software,
and then select OK.
4. After installation completes, drag the
installed it (in File Manager) to the Startup group of Program Manager. This creates an
icon for IAM in the Startup group and ensures that IAM will start automatically whenever
the system is restarted.
To customize the IAM:
1. Start the IAM. The main tool bar displays.
2. Select the functional group you want to customize. A tool bar for the selected group
displays. You can add programs to the main tool bar by right-clicking it. You cannot
delete or change the names of predefined functional groups on the tool bar.
3. Right-click the tool bar. An edit menu displays.
4. Select Customize. The Customize dialog displays with a list of products in the selected
functional group.
SETUP.EXE on the diskette.
IAM.EXE file from the directory in which you
20
5. To delete a program from the tool bar, select the program, and then select Remove. You
cannot delete a predefined program from the tool bar.
6. To add a new program to the tool bar, select Add. To change the configuration of an
existing program on the tool bar, select the program, and then select Edit. The
Configuration dialog displays.
Type the name of the program in the Description box, and the path to the program in the
Command Line box. You can select Browse to find the path to the program. You cannot
change the description of a predefined program.
7. Select Display On Tool Bar? to make the new program visible on the tool bar.
8. Select Change Icon if you want to change the program icon.
9. Select OK to complete the configuration.
10. When changes are complete, select Close in the Customize dialog.
Refer to the online System Introduction for information on using the IAM.
Installing the ECC Memory Driver (InterServe
630, 640)
After you configure the Windows NT Server operating system, you may install the ECC
Memory Driver and its configuration utility for your InterServe 630 or 640 system.
To install the ECC Memory Driver and configuration utility:
1. Insert the diskette containing the ECC Memory Driver software into the floppy disk drive.
21
2. In the Windows NT File Manager, run
3. When prompted, type the path to install the software; then select OK.
4. When installation completes successfully, select OK.
5. Restart the system.
Refer to the online System Introduction for information on using the ECC Memory Driver and
its configuration utility.
SETUP.EXE on the diskette.
Installing the InterSite Server Monitor (InterServe
630, 640)
Your InterServe 630 or 640 system shipped with an installed InterSite Server Monitor (ISM)
board. For instructions to install and configure the ISM software, and for information on
using the ISM with your server, refer to the InterSite Server Monitor documentation. This
documentation is included with your system or with the InterSite Server Monitor software kit.
Installing the
After you configure the Windows NT Server operating system, you may install the online
System Introduction. Once installed, you can use it to learn about the features and basic
operation of your InterServe 600 series system.
System Introduction
To install the System Introduction:
1. Insert the diskette containing the System Introduction into the floppy disk drive.
2. In the Windows NT File Manager, highlight the files on the diskette.
3. From the File menu, select Copy. The Copy dialog displays.
4. Type c:\win32app\sysintro into the To box, and then select OK:
22
5. When prompted to create the directory, select Yes. The files for the System Introduction
are copied to the system disk.
6. Drag the
ISMP600.HLP file from the C:\WIN32APP\SYSINTRO directory in File Manager to
the Startup group of Program Manager. This creates an icon for the System Introduction
in the Startup group and ensures that the System Introduction will start automatically
whenever the system is restarted. If you don’t want the System Introduction to start
automatically upon system restart, drag the
ISMP600.HLP file into another Program
Manager group.
To view the System Introduction, open the System Introduction icon. System Introduction is a
Windows Help 4.0 document.
Obtaining Windows NT Updates
Microsoft Service Packs contain the latest improvements and system fixes for Microsoft
operating systems. Service Packs are created by Microsoft for post-release support. You can
obtain Service Packs from Microsoft’s World Wide Web and FTP sites free of charge.
CAUTIONIf Intergraph provides a Service Pack through the IBBS or with a product or system, it has
been certified against Intergraph hardware as described in the announcement of its
availability. If you obtain a Service Pack from any other source, be aware that it may not be
certified against your Intergraph hardware.
3Configuring the BIOS
The Basic Input Output System (BIOS) records the system operating parameters, such as the
amount of memory, boot sequence, and the type of video display. The system parameters are
set before shipment. The BIOS, which is stored in the flash EPROM on the system board,
reads the system parameters in Complementary Metal-Oxide Semiconductor (CMOS) RAM.
When you power off the system, the lithium source on the Real Time Clock chip provides
power to CMOS RAM, which retains the system parameters. Each time the system is powered
on, the BIOS uses the stored system parameters to configure the system.
NOTEThe flash EPROM can be reprogrammed with a new BIOS using the Flash Programming
Utility (FPU). Refer to, “Reprogramming the BIOS ,” for instructions.
The AMIBIOS Setup program allows you to manually change the system operating
parameters. This chapter provides the details of using the AMIBIOS Setup program, which is
also stored in the flash EPROM on the system board.
The AMIBIOS Setup menus and options discussed in this chapter are for BIOS 762XX.ROM
where XX is the version. The BIOS version number is displayed during the American
Megatrends, Inc., banner message during boot up. The banner message is similar to the
following:
1. Restart the system. The American Megatrends banner screen displays with the following
message:
Press DEL to enter Setup
2. Press
DELETE. The AMIBIOS Setup Main Menu displays.
24
This screen allows access to menus for configuring the BIOS to suit your own needs or
perform maintenance as needed. The following sections describe in detail the parameters you
can access through each menu. While using AMIBIOS Setup, remember these tips:
u
To access Help, press ALT+H. The Keystroke/Mouse Convention list displays, which
explains how to select Setup menu items with the mouse pointer and with keys. Press any
key to close the list and return to AMIBIOS Setup.
u
To change a parameter’s value, move the pointer to a parameter and click the mouse
button. An Options menu displays allowing you to select one of the choices.
u
When you are at the main menu in AMIBIOS Setup, press ESC to exit. The Save Changes
and Exit option is highlighted, press
ENTER to exit. Any changes you made while in the
program will be saved. If you select the Continue option, then you will return to
AMIBIOS Setup.
NOTEYou can set a password to prevent unauthorized users from accessing AMIBIOS Setup. Refer
to the section, “Security Menu,” later in this chapter for instructions.
Setup Menu
The Setup Menu allows you to change most of the BIOS settings. This section describes the
parameters grouped in the Setup Menu.
Standard Setup
The Standard Setup menu allows you to set the system date and time, and define floppy disk
drive parameters.
Date/Time
Select the Date/Time icon to display the current system date and time values.
To change the system date and time:
25
1. Click on the incorrect value with the mouse pointer or press the
TAB key until the value
highlights.
2. Click on the + or - buttons to change the value, or enter the correct value from the
keyboard.
NOTEThe time displays in the 24-hour clock format.
3. Press ESC to save the new values and return to Standard Setup.
Floppy A, Floppy B
The Floppy A and Floppy B icons allow you to specify the type of floppy disk drive installed
in the server.
NOTEThe floppy disk drive A parameter is preset to 1.44 MB 3.5-inch. Do not change the
parameter unless you replace floppy drive A with a different capacity disk drive.
NOTEThe floppy disk drive B parameter is preset to Not Installed, unless an optional drive has been
installed prior to shipment. Do not change the parameter unless you install an optional floppy
disk drive.
To change the floppy drive parameters:
1. Select the Floppy A or Floppy B icon.
2. Press the up and down arrow keys or click in a box to select the correct parameter for the
floppy disk drive.
3. Press
ENTER to accept the change, or click on the close icon in the upper left corner of the
floppy disk drive configuration menu.
Master Disk, Slave Disk
The Master Disk and Slave Disk icons display parameters for Integrated Device Electronic
(IDE) drives. Both entries are set to Not Installed by default. If you connect IDE drives to the
system, select the type of drive from these menus.
26
Advanced Setup
The Advanced icon in the AMIBIOS Main Menu allows you to change details of the system’s
operation. The following sections describe each parameter in the Advanced Setup menu.
System Boot Up Sequence
This parameter specifies the device sequence for system boot up. The default is C:, A:, which
means the system attempts to boot from drive C first. If unsuccessful, it will attempt to boot
drive A. By default, C: is the system hard disk drive and A: is the floppy disk drive. Change
this parameter to A:, C: to boot the system from the floppy disk drive. Refer also to Operating
System Boot Device parameter in “Chipset Setup.”
Password Checking
This parameter prevents unauthorized system boot up or use of AMIBIOS Setup. The default
value is Setup, enabling the system to prompt for a password before allowing you to enter
AMIBIOS Setup. If you chose the value Always, the password prompt appears each time the
server is powered on. The Change Password value enables you to press
password prompt to disable this parameter.
ENTER at the
ISA Video ROM C000, 32K
ROM shadowing is a procedure in which BIOS code is copied from ROM to RAM when the
system boots. When set to Enabled (default) the BIOS then executes from RAM, providing
faster access time and improving system performance.
ISA Adapter ROM XXXX, 16K
For ISA boards that contain a BIOS on ROM, this parameter (when set to Enabled) allows you
to tell the ISA board BIOS to be copied from the ISA board ROM to system board RAM. An
ISA board BIOS executes faster from system board RAM than from the ISA board ROM. All
of the ISA Adapter ROM parameters are set to Disabled by default.
NMI on System Error
This parameter, when set to Enabled (default), causes the system to shutdown when a
catastrophic error is detected. This prevents the error from corrupting data on the system.
IDE Block Mode
This parameter enables transfer of data in blocks (multi-sector) for both read and write
operations. This option is set to Disabled by default. If you connect IDE drives to the system,
change the parameter to Enabled.
IDE Master LBA Mode
This parameter enables LBA mode for master hard disks connected to the IDE controller.
LBA mode translates the physical parameters of the hard disk to logical parameters,
permitting the use of disk space beyond 528 MB. To use this parameter, the hard disk drive
must support LBA mode, and it must be formatted with LBA mode enabled.
IDE Slave LBA Mode
This parameter enables LBA mode for slave hard disks connected to the IDE controller. LBA
mode translates the physical parameters of the hard disk to logical parameters, permitting the
use of disk space beyond 528 MB. To use this parameter, the hard disk drive must support
LBA mode, and it must be formatted with LBA mode enabled.
Chipset Setup
The Chipset Setup menu contains the parameters that affect the functionality of some
hardware components.
Sound, IO Port Select
27
This parameter allows you to select the I/O base and MP-401 addresses used by the sound
subsystem. The default is 220/330. The other choices are 240/300 and Disabled. When set to
Disabled, the DMA and IRQ addresses for the next three sound parameters are no longer
reserved. These DMA and IRQ addresses can then be used for other resources.
Sound, 8-bit DMA Select
This parameter allows you to select the 8-bit DMA used by the sound subsystem. The default
is DMA1. The other choice is DMA3.
Sound, 16-bit DMA Select
This parameter allows you to select the 16-bit DMA used by the sound subsystem. The
default is DMA5. The other choice is DMA7.
Sound, IRQ Select
This parameter allows you to select the IRQ used by the sound subsystem. The default is
IRQ10. Other choices are IRQ5 and IRQ7.
28
PCI Video Frame Buffer
The PCI Video Frame Buffer parameter allows you to implement the read prefetch support in
the linear buffer of the system graphics hardware. System performance increases when set to
Enabled (default). If you install a graphics card that does not support read prefetch, you must
set this parameter to Disabled for proper display.
PCI Frame Buffer USWC Mode
When enabled, this parameter removes from the buffer polygon data that otherwise would be
obscured by other polygons. This reduction in the amount of data written to the display
improves video performance by reducing the time required to update the display.
PCI VGA Palette Snooping
This parameter allows palette data from an installed PCI graphics board to be shared with an
installed ISA graphics board. Since the graphics delivered with the server are PCI-based, this
option is set to Disabled by default.
Primary PCI SCSI
This parameter activates the PCI-based SCSI controller on the system board when set to
Enabled (default). The SCSI controllers can be disabled by changing the value to Disabled.
Secondary PCI SCSI
This parameter activates the PCI-based SCSI controller on the riser card when set to Enabled
(default). The SCSI controllers can be disabled by changing the value to Disabled.
Operating System Boot Device
This parameter specifies which controller the BIOS will attempt to boot from first. The device
that you specify to be the boot device will be assigned to drive C. By default, drive C is the
system hard disk drive. Refer also to the System Boot Up Sequence parameter in “Advanced
Setup.”
Boot to PnP Operating System
When this parameter is set to No (default), the BIOS will initialize all devices during boot up.
When set to Yes, the BIOS only performs the amount of initialization required to load the
operating system. Any other device initialization must then be performed by the operating
system.
Installed Memory Speed
This parameter identifies to the BIOS the speed of the memory modules that are installed in
the system. InterServe 600 series servers use 60 ns memory SIMMs, so this parameter is set
to 60 ns by default. If you set this parameter to 70 ns, the system will not boot.
PCI IDE Card Present in
Some PCI option boards do not comply with the PCI specification. Use this parameter to
indicate the slot number of a noncompliant PCI IDE option board. Some PCI IDE boards are
fully compliant, in which case this option is not needed. The settings are Absent, Slot 1, or
Slot 2. PCI IDE boards are never supported in slots 3 through 6. The default setting is
Absent.
29
PCI IDE IRQ14 Connected to
When the PCI IDE Card Present In option is used to select a slot number, this parameter is
active. The options are Edge and Level. When activated, the default is Level.
PCI IDE IRQ15 Connected to
When the PCI IDE Card Present In option is used to select a slot number, this parameter is
active. The options are Edge and Level. When activated, the default is Level.
Peripheral Setup
The Peripheral Setup menu has parameters that affect option boards, serial ports, and parallel
port functionality.
Programming Mode
This parameter detects all installed option boards and configures the on-board components
accordingly. When set to Auto (default), the system BIOS automatically detects the installed
option boards during boot up. When set to Manual, the next four parameters, plus Parallel
Port IRQ, activate.
30
OnBoard FDC
When set to Enabled (default), this parameter enables the system I/O controller on the system
board. If you install floppy controller cards, then this parameter must be set to Disabled.
Serial Port1
This parameter enables the use of serial port 1 on the system board by selecting a memory
address for the port. The values are Disabled, 3E8H, 3F8H (default), 2E8H. The addresses
correlate to a COM port number as defined by the following table.
This parameter enables the use of serial port 2 on the system board by selecting a memory
address for the port. The values are Disabled, 3E8H, 2F8H (default), 2E8H. The addresses
correlate to a COM port number as defined by the previous table.
This parameter enables the use of the parallel port by selecting a memory address. The values
are Disabled, 278H, 378H (default), and 3B8H. The addresses correlate to an LPT port
number as defined by the following table.
Value
Parallel PortAddress RangeInterrupts
378HLPT1378-37AIRQ-7 or IRQ-5
278HLPT2278-27AIRQ-7 or IRQ-5
3B8HLPT33BC-3BEIRQ-7 or IRQ-5
Parallel Port Mode
This parameter allows you to change the parallel port mode setting. The values are Normal
(default), Bi-Dir, EPP, and ECP.
Parallel Port IRQ
This parameter allows you to select a base IRQ for the parallel port. The default is IRQ-7, or
IRQ-5 may be selected. Either IRQ can be assigned to any of the LPT port numbers as shown
in the parallel port table above.
Utility Menu
The Utility menu detects and allows you to configure IDE devices connected to your system.
DetectMaster, DetectSlave
If drive C (master) is an IDE drive, the hard disk drive parameters for drive C are detected and
reported to the Master Disk parameter in Standard Setup. If drive D (slave) is an IDE drive,
the hard disk drive parameters for drive D are detected and reported to the Slave Disk
parameter in Standard Setup.
31
Security Menu
The Security Menu allows you to change the system password and enable or disable virus
protection.
Password
To prevent unauthorized users from accessing the AMIBIOS Setup program, enter a password
on this menu. If you do not enter a password, then the system will not prompt users for a
password when they start AMIBIOS Setup. This password does not affect the system logon
password.
NOTEThe Advanced Setup menu contains the Password Checking parameter that enables the
system to use the password that you enter.
32
To enter a password:
1. Select the Password icon. The Password menu displays.
2. Type the characters (maximum of six) for the password, and then press
3. Re-type the password to confirm it and press
To disable a password:
1. Select the Password icon.
2. Type in the current password, and press
3. Press
ENTER twice. A message displays notifying you that the password is disabled.
ENTER.
ENTER.
Anti-Virus
The Anti-Virus option checks for the presence of a virus on an IDE drive configured as the
boot device. If a virus is detected, the BIOS prevents data from being saved to the boot sector
and system files on the IDE drive.
NOTESCSI hard disk drives are not checked by the Anti-Virus BIOS option.
When Anti-Virus is enabled, diskettes cannot be formatted unless a quick format is executed,
which does not write to Track 0 on the diskette. A format that writes to Track 0 will not be
performed. The default is Disabled to allow formatting of diskettes in all circumstances.
Default Menu
ENTER.
The BIOS contains three configurations stored in CMOS RAM: Original BIOS defaults,
Optimal BIOS defaults, and Fail-safe BIOS defaults. The Original BIOS defaults are the last
current BIOS values used in the system. The Optimal BIOS defaults are used in the delivered
system. The Fail-safe BIOS defaults are recommended when there has been a system failure.
NOTELoading any of the BIOS defaults overwrites all customized parameter settings. If you have
customized any parameters, record them before loading the defaults.
Original
Selecting the Original icon loads the last current BIOS values. These values are the most
stable values that can be chosen for system performance. Use this option as a diagnostic aid if
the system is unstable.
To load the Original BIOS defaults:
1. Select the Original icon to load the last used BIOS settings. The following message
displays:
Restore Old Values?
2. Select Yes to accept the values, or No to reject them.
3. Access the Chipset Setup menu and change the Installed Memory Speed parameter to
60 ns.
4. Exit AMIBIOS Setup. The server will automatically restart with the values in effect.
Optimal
Selecting the Optimal icon loads the best-case values that optimize system performance. The
system is delivered using the Optimal BIOS default values. If the CMOS RAM corrupts, the
Optimal defaults are loaded during reboot.
NOTEWhen using the Flash Programming Utility to reprogram the flash EPROM with a new BIOS,
this option must be selected to ensure the new BIOS values are used.
To load the Optimal BIOS values:
33
Fail-safe
1. Select the Optimal icon to load the best case BIOS values. The following message
displays:
Load Optimal Values?
2. Select Yes to accept the values, or No to reject them.
3. Access the Chipset Setup menu and change the Installed Memory Speed parameter to
60 ns.
4. Exit AMIBIOS Setup. The server will automatically restart with the values in effect.
Selecting the Fail-safe icon loads settings that will configure a workable computer when
something is wrong. If you cannot boot the computer successfully, select the Fail-safe BIOS
options and try to diagnose the problem after the computer boots. These settings do not
provide optimal performance.
34
To load the Fail-safe BIOS values:
1. Select the Fail-safe icon to load the basic BIOS settings. The following message displays:
Load Fail-safe Values?
2. Select Yes to accept the values, or No to reject them.
3. Access the Chipset Setup menu and change the Installed Memory Speed parameter to
60 ns.
4. Exit AMIBIOS Setup. The server will automatically restart with the values in effect.
Reprogramming the BIOS
Use the Flash Programming Utility (FPU) to reprogram the system board’s flash EPROM with
a new BIOS. When run, the FPU first looks on the diskette in the floppy disk drive for a valid
BIOS. The FPU is an MS-DOS utility that will not run in the Windows NT environment. Use
the SYSUTIL diskette delivered with your system to boot the system into MS-DOS. The
system must be set to boot from the floppy disk drive (normally drive A) to use these utilities.
If necessary, refer to “Changing the System Boot Sequence” in this chapter.
Reprogramming the BIOS erases all the parameter settings in the BIOS. If you customized
any of the BIOS parameters, run AMIBIOS Setup and record them before installing the BIOS.
Your system may have installed ISA option boards or PC Card devices that require specific
system resources such as interrupts (IRQs) or input/output (I/O) port addresses.
Reprogramming the BIOS erases the resource assignments for the ISA boards and PC Card
devices. After reprogramming the BIOS, you must run the System Configuration Utility
(SCU) to reassign those resources; see “Assigning Resources for ISA Boards” in this chapter.
NOTEThe InterServe 600 series servers use the 762XX.ROM BIOS, where XX is the version
number.
To reprogram the BIOS:
1. Connect to the Intergraph Bulletin Board Service (IBBS). Refer to the Preface for
instructions.
2. From the TOP menu, go to Intergraph Product Centers → Systems and Networking →
File Libraries → Delivered Drivers; then select the appropriate operating system and
hardware platform.
3. Choose Find File to search for the
your system.
4. Several files are bundled in the
The following files are extracted:
FLASHPROG product; then download FLASHPROG to
FLASHPROG product, use an unzip utility to extract them.
741XX.ROM
.ROM
748XX
.ROM
762XX
AUTOEXEC
FLASH
FLASH
MANIFEST
README
.BAT
.EXE
.TXT
.TXT
.TXT
5. Insert the SYSUTIL diskette into the floppy disk drive; then copy FLASH.EXE and the
762XX.ROM file to the diskette.
35
6. Confirm that you want to replace the existing
FLASH.EXE with the new FLASH.EXE.
7. Shut down and power off the system; then restart the system.
8. When the MS-DOS Startup menu displays, select the Intergraph Flash Utility. The
following messages display.
Intergraph flash programming utility
Reading 762
XX
.ROM .
Erasing flash EPROM
Programming flash EPROM
Flash EPROM updated.
Reboot the system by turning the power off.
Do not use ctl-alt-del for rebooting.
9. Remove the SYSUTIL diskette from the floppy disk drive; then power off and restart the
system.
10. Press
DELETE when the following message displays.
Hit DEL if you want to run Setup
The AMBIOS Setup Main Menu displays.
11. In the Default menu, click the Optimal icon. Select Yes to load the values.
12. If you customized the BIOS for your system, change the necessary parameters to their
previous values.
13. Select Exit and Save to exit AMIBIOS Setup.
14. Restart the system.
15. If you have ISA boards or PC Card devices installed in your system, run the SCU to
reserve the necessary system resources.
Changing the System Boot Sequence
To change the system boot sequence:
36
1. Restart the system.
2. Press
DELETE when the following message displays:
Press DEL if you want to run Setup
The AMIBIOS Setup Main Menu displays.
3. In the Setup menu, click the Advanced icon. A list of parameters displays.
4. Click the System Boot Up Sequence parameter. The Options menu displays, with a
choice of boot sequences. The default is C:, A:, which designates the system hard disk
drive (C:) as the initial boot device, followed by the floppy disk drive (A:).
5. Click the A:, C: parameter to reverse the boot sequence; then press
6. Select Exit and Save to exit AMIBIOS Setup.
7. Restart the system.
Until the boot sequence is changed back to C:, A:, the system will check for a bootable
diskette in the floppy disk drive before attempting to boot from the system’s boot disk drive.
Assigning Resousrces for ISA Boards
Some ISA boards include a configuration diskette that you can use to reserve the system
resources required for the board. Other ISA boards do not include a diskette, but require that
you manually enter the configuration information. The next two sections describe how to
reserve the resources for both types.
ENTER.
Use the SCU (located on the SYSUTIL diskette) to assign resources for ISA boards. The SCU
is an MS-DOS utility that will not run in the Windows NT environment. The system must be
set to boot from the floppy disk drive (normally drive A) to use the SCU. If necessary, refer
to “Changing the System Boot Sequence.”
ISA Boards with a Configuration File
Some ISA boards are shipped with a diskette containing a configuration file. The
configuration file can be loaded to the system so that the BIOS reads this file to assign
resources during startup. If you install ISA boards that are shipped with a configuration
diskette, follow this procedure.
NOTEIf a configuration diskette is not delivered with the option board, refer to “ISA Boards without a
Configuration File.”
To configure ISA boards with a configuration file:
1. Shut down and power off the system.
2. Insert the SYSUTIL diskette into the floppy diskette slot of the combo drive; then restart
the system.
3. When the MS-DOS Startup menu displays, select option 1 to run the SCU.
4. Use the arrow keys or the mouse to select Step 2 from the SCU Main Menu. Then press
insert to add a board that was not detected or has not been installed.
A prompt displays requesting you to copy the configuration files needed to configure the
system. The configuration file is on a diskette provided by the ISA board manufacturer.
5. Press enter to accept A:\ as the path to the configuration file.
6. Select the slot where the board will be installed. Only slots 1 through 4 are valid for the
server.
7. When prompted to insert the source disk, insert the diskette containing the configuration
file and press enter.
8. When prompted to insert the destination disk, insert the SYSUTIL diskette and press
enter. The configuration file from the option board manufacturer will be installed to the
system and to the SYSUTIL diskette.
9. Press esc to return to the SCU Main Menu.
37
10. Select Step 4 to save the configuration, and then select Step 6 to exit the SCU.
11. Remove the diskette from the combo drive and restart the system.
ISA Boards without a Configuration File
Some ISA board vendors do not include configuration files with their boards. For these
boards, you must use the SCU to define the ISA board to the system.
To configure ISA boards without a configuration file:
1.Shut down and power off the system.
2.Insert the SYSUTIL diskette into the floppy diskette slot of the combo drive; then restart
the system.
3.When the MS-DOS Startup menu displays, select option 1 to run the SCU.
4.From the SCU Main Menu, select Step 2, then press
F6. The ISA Board Definition Menu
displays as shown in the following figure.
38
5.Enter the data specified in the manufacturer’s configuration instructions.
NOTEUse the TAB and arrow keys to move the cursor from field to field. Once inside the DMA, IRQ,
and Ports fields, press ENTER to display the sub-fields for entering the information.
6.Press F10 to save the data to the system.
7.Press
8.Press
ENTER to return to the ISA Board Definition Menu.
ESC to return to the SCU Main Menu.
9.Select Step 2. The Add and Remove Boards Menu displays.
10. Select the required slot number and press
11. Select
INSERT again to add the board. The ISA Board Database Menu displays.
12. Select the correct board name and press
INSERT.
ENTER.
13. When the Slot Selection Menu displays, select the required slot and press
14. Press
ESC to return to the SCU Main Menu.
15. Select Step 4 to save the configuration.
16. Select Step 6 to exit the SCU.
17. Remove the diskette from the combo drive; then restart the system.
ENTER.
4Troubleshooting
Use this chapter to help determine the causes of some common problems that can occur with
the server. This chapter describes the following types of problems:
u
System power errors
u
System boot errors
u
Video errors
u
Other hardware errors
u
Network errors
NOTEThe Customer Response Center phone number is 1-800-633-7248.
System Power Errors
39
Fails to power on
ReasonSolution
Power cord not connected properly.Verify that the power cord is properly connected
Power not available at the outlet.Verify the power to the outlet has not been
Power not available from the UPS.Verify the UPS is connected and operating
Power switch not in the proper position.Be sure that the power switch on the front of the
Internal power cables not connected.Open the base unit and ensure all power cables
Faulty power cord.Replace the power cord.
to the power receptacle.
interrupted. Test the outlet with a known
working appliance.
properly.
base unit is in the ON position.
are connected properly.
40
System Boot Errors
Series of beeps and error message displays
Number of Beeps - MessageExplanation and Solution
1 - Refresh FailureBad memory refresh circuitry on the system board.
Remove and re-install the SIMMs. If error continues,
replace SIMMs.
2 - Parity ErrorParity error in the first 64 KB block of memory.
Remove and re-install the SIMMs. If error continues,
replace SIMMs.
3 - Base 64 KB Memory ErrorMemory failure in the first 64 KB. Remove and re-
install the SIMMs. If error continues, replace
SIMMs.
4 - Timer Not OperationalMemory failure in the first 64 KB, or Timer 1 on the
system board is not functioning. Replace the SIMMs.
If error continues, call the Customer Response
Center.
5 - Processor ErrorThe CPU on the system board generated an error.
Call the Customer Response Center.
6 - 8042 - Gate A20 FailureThe BIOS cannot switch to protected mode. Call the
Customer Response Center.
7 - Processor Exception InterruptThe CPU generated an exception interrupt. Call the
Customer Response Center.
8 - Display Memory Read/Write
Error
9 - ROM Checksum ErrorThe ROM checksum value does not match the value
10 - CMOS Shutdown Register
Read/Write Error
11 - Cache Error/External Cache
Bad
The sound controller is faulty. Call the Customer
Response Center.
encoded in the BIOS. Replace the BIOS ROM chip.
The shutdown register for CMOS RAM failed. Call
the Customer Response Center.
The external cache is faulty. Call the Customer
Response Center.
System hangs after BIOS initializes
ReasonSolution
Incorrect memory speed set in the BIOS.Change the “Installed Memory Speed,”
One or more processors is not active
ReasonSolution
The voltage regulator module for the CPU
is not correctly installed.
Does not boot from expected boot device
ReasonSolution
Boot sequence is incorrectly set.Change the “System Boot Up Sequence”
Operating system not on the system drive.Install the operating system as described in
41
parameter under Chipset Setup in
AMIBIOS Setup to 60 ns. See Chapter 3.
Open the base unit and reseat the voltage
regulator modules.
parameter under Advanced Setup in
AMIBIOS Setup. See Chapter 3.
Chapter 5.
Does not boot from floppy disk drive (drive A)
ReasonSolution
Corrupt boot diskette, or boot diskette does
not have correct boot utilities.
Boot sequence is incorrectly set.Change the “System Boot Up Sequence”
Corrupt BIOS.Reprogram the BIOS using the Flash
Replace the boot diskette.
parameter under Advanced Setup in
AMIBIOS Setup. See Chapter 3.
Program Utility. See Chapter 3.
42
Incorrect number of processors displays
ReasonSolution
Faulty CPUDetermine faulty CPU by swapping CPUs
CPU not properly seated into the socket.Ensure all CPUs are properly installed.
Voltage Regulator Module (VRM) not
properly installed.
Incorrect amount of memory displays
ReasonSolution
Faulty SIMMs.Determine faulty SIMMs by swapping
SIMMs not properly seated into the socket.Open the base unit and ensure SIMMs are
CD-ROM drive is not recognized
until the faulty one is found.
Ensure all VRMs are properly installed.
SIMMs until the faulty one is found.
properly installed.
ReasonSolution
CD-ROM drive power cable not attached.Open the base unit and ensure power cable
CD-ROM drive SCSI cable not attached.Open the base unit and ensure SCSI cable is
SCSI termination is not disabled.Disable SCSI termination. Refer to the CD-
A SCSI address conflict exists between the
CD-ROM drive and another SCSI device.
I/O card parity error message displays
ReasonSolution
Faulty option board is installed in an ISA
slot.
Riser card is faulty.Call the Customer Response Center.
is properly attached.
properly attached.
ROM drive vendor’s documentation.
Set SCSI ID to an unused value. Refer to
the CD-ROM drive vendor’s
documentation.
Remove the ISA board, then restart the
server.
“Invalid configuration information for SLOT XX” message displays
ReasonSolution
System is not properly configured to
recognize the new ISA option board.
Run the System Configuration Utility and
set the board to its proper configuration
according to manufacturers instructions.
DMA bus time-out message displays
ReasonSolution
Failure in DMA bus logic has occurred.Call the Customer Response Center.
Video Errors
Video displays during boot up, but not when Windows NT starts
ReasonSolution
Resolution selected is not supported by the
installed monitor.
Improper video display driver is installed.Remove the video display driver and install
Reboot the server, using the VGA mode of
the operating system. Use Video
Configuration to select a supported
resolution. See Chapter 2.
a valid driver. See Chapter 2.
43
System powered on, but screen remains blank
ReasonSolution
Monitor not powered on.Turn power on to monitor.
Monitor power cord not connected.Connect the monitor power cord to AC
outlet and monitor.
Video cable not properly installed.Ensure the video cable is installed in
monitor and base unit.
44
Other Hardware Errors
CD-ROM drive LED does not light
ReasonSolution
CD-ROM drive power cable is not attached.Open the base unit and ensure power cable
is properly attached.
Floppy disk drive/combo drive LEDs do not light
ReasonSolution
Floppy disk drive power cable is not
attached.
Floppy disk drive/combo drive not recognized
ReasonSolution
BIOS is not configured properly.Configure the Floppy A and B parameters
Floppy disk drive/combo drive power cable
is not attached.
Floppy cable is not attached properly.Open the base unit and ensure floppy cable
Open the base unit and ensure power cable
is properly attached.
to required settings.
Open the base unit and ensure power cable
is properly attached.
is properly attached at both ends.
Unsuccessful connection to serial device
ReasonSolution
Communication parameters between server
and serial device do not match.
Change the parameters so the server and
serial device match each other.
PC Card does not work, or is not recognized
ReasonSolution
Defective PC Card is installed.Insert another PC Card to verify the combo
drive works.
PC Card is not compatible with operating
system.
PC Card installed or removed improperly.Verify proper card installation or removal.
Windows NT PCMCIA device not enabled
after re-installing Windows NT Server.
Replace with compatible PC Card.
Enable Windows NT PCMCIA device. See
Chapter 2.
Network Errors
Cannot connect to other systems on LAN
ReasonSolution
Ethernet cable is disconnected.Re-connect the Ethernet cable, ensure
proper connection. If cable is properly
connected, notify your network
administrator.
Software configuration is set incorrectly.Notify your network administrator.
45
Cannot plot to network plotter on LAN
ReasonSolution
Ethernet cable is disconnected.Re-connect the Ethernet cable, ensure
Plotter is not added to the available print
queues on your system.
Plot node does not recognize your system.Notify your network administrator.
proper connection.
Notify your network administrator.
46
5Installing System Software
Complete the procedure outlined in this chapter if you must re-install Windows NT Server
software on your Intergraph system. Most of these steps are described in more detail in the
operating system documentation delivered with your system.
Before You Begin
Have the following items available:
u
The information you recorded under “Preparing for Setup” in Chapter 2, “Configuring the
System.”
u
Operating system software CD-ROM, associated diskettes, and documentation. Make
sure you have the Setup diskettes (Windows NT Server) delivered with the operating
system.
u
Backup diskettes and documentation delivered with any expansion boards purchased from
Intergraph.
47
System software required during re-installation may be on backup diskettes, or on the
operating system software CD-ROM. If you did not create a backup diskette containing a
specific driver or other system software product, look for the driver or system software
product on the operating system software CD-ROM or on backup diskettes delivered with an
expansion board. Check the Intergraph Bulletin Board Service (IBBS) and vendor bulletin
boards frequently for new and updated drivers.
Windows NT Server 3.51
CAUTIONIf your system is equipped with an internal RAID subsystem or an external RAID disk array,
and your system drive is part of the RAID set, you must select the RAID level and configure
the RAID before you start Windows NT Setup and install Windows NT Server. Refer to the
InterRAID documentation for instructions on configuring the RAID disk array. Then return to
this document and install Windows NT Server.
Depending on your system’s configuration, you will need some or all of the following system
software during the installation process:
u
G95 video display driver
u
Windows NT 3.51 Service Pack 4 software
48
u
QFE update software
u
Mylex DAC960 Driver and Utilities
Follow the instructions in the Installation Guide to install Windows NT Server 3.51. As you
install the operating system:
u
When prompted to select a Setup type, select Express Setup.
u
When Setup lists the components of the system and asks you to make changes if needed,
select the No Changes option.
u
When prompted by Setup to restart the system, configure the system as described in
Chapter 2, “Configuring the System.”
Windows NT Server 4.0
CAUTIONIf your system is equipped with an internal RAID subsystem or an external RAID disk array,
and your system drive is part of the RAID set, you must select the RAID level and configure
the RAID before you start Windows NT Setup and install Windows NT Server. Refer to the
InterRAID documentation for instructions on configuring the RAID disk array. Then return to
this document and install Windows NT Server.
Follow the instructions in Start Here to install Windows NT Server 4.0. As you install the
operating system:
u
You can safely select the default responses during the Setup process.
u
When prompted by Setup to restart the system, configure the system as described in
Chapter 2, “Configuring the System.”
After installing the operating system:
u
Install drivers or other system software from any backup diskettes. System software
delivered on backup diskette is usually more current than system software on the
operating system CD-ROM.
u
If you received a Quick-Fix Engineering (QFE) backup diskette with your system, install
the QFE update software. Refer to the
README.TXT file on the QFE diskette for more
information.
u
You can install additional accessories for the sound processor, available from the IBBS or
from vendor bulletin boards pointed to by the IBBS.
Updating the Operating System
Microsoft Service Packs contain the latest improvements and system fixes for Microsoft
operating systems. Service Packs are created by Microsoft for post-release support. You can
obtain Service Packs from Microsoft’s World Wide Web and FTP sites free of charge.
CAUTIONIf Intergraph provides a Service Pack through the IBBS or with a product or system, it has
been certified against Intergraph hardware as described in the announcement of its
availability. If you obtain a Service Pack from any other source, be aware that it may not be
certified against your Intergraph hardware.
50
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