Intel SE7320VP2 User Manual

Intel® Server Board SE7320VP2 User Guide
Order Number: C71354-002
Disclaimer
Information in this document is provided in connection with Intel otherwise, to any intellectual property rights is granted by this document. Except as provided in Intel’s Terms and Conditions of Sale for such products, Intel assumes no liability whatsoever, and Intel disclaims any express or implied warranty, relating to sale and/or use of Intel products including liability or warranties relating to fitness for a particular purpose, merchantability, or infringement of any patent, copyright or other intellectual property right. Intel products are not designed, intended or authorized for use in any medical, life saving, or life sustaining applications or for any other application in which the failure of the Intel product could create a situation where personal injury or death may occur. Intel may make changes to specifications and product descriptions at any time, without notice.
Intel server boards contain a number of high-density VLSI and power delivery components that need adequate airflow for cooling. Intel’s own chassis are designed and tested to meet the intended thermal requirements of these components when the fully integrated system is used together. It is the responsibility of the system integrator that chooses not to use Intel developed server building blocks to consult vendor datasheets and operating parameters to determine the amount of airflow required for their specific application and environmental conditions. Intel Corporation can not be held responsible if components fail or the server board does not operate correctly when used outside any of their published operating or non­operating limits.
Intel, Intel Pentium, and Intel Xeon are trademarks or registered trademarks of Intel Corporation or its subsidiaries in the United States and other countries.
®
* Other names and brands may be claimed as the property of others.
Copyright © 2004, Intel Corporation. All Rights Reserved
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Preface

About this Manual

Thank you for purchasing and using the Intel® Server Board SE7320VP2.
This manual is written for system technicians who are responsible for troubleshooting, upgrading, and reparing this server board. This document provides a brief overview of the features of the board/chassis, a list of accessories or other components you may need, troubleshooting information, and instructions on how to add and replace components on the Intel Server Board SE7320VP2. For the latest version of this manual, refer to
http://support.intel.com/support/motherboards/server/SE7320VP2/.

Manual Organization

Chapter 1 provides a brief overview of the Server Board SE7320VP2. In this chapter, you will find a list of the server board features, photos of the product, and product diagrams to help you identify components and their locations.
Chapter 2 provides instructions on adding and replacing components. Use this chapter for step-by­step instructions and diagrams for installing or replacing components such as the memory, processor, control panel board, and the battery, among other components.
Chapter 3 provides instructions on using the utilities that are shipped with the board or that may be required to update the system. This includes how to navigate through the BIOS Setup screens, how to perform a BIOS update, and how to reset the password or CMOS. Information about the specific BIOS settings and screens is available in the Technical Product Specification. See “Additional
Information and Software” for a link to the Technical Product Specification.
Chapter 4 provides troubleshooting information. In this chapter, you will find BIOS error messages and POST code messages. You will also find suggestions for performing troubleshooting activities to identify the source of a problem.

Product Accessories

This server board is compatible with the following Intel® Server Chassis:
Intel® Server Chassis SR2400 Intel® Server Platform SR1435VP2
You may need or want to purchase one or more of the following accessory items for your server:
Processor, memory DIMMs, hard drive, floppy drive, CD-ROM or DVD-ROM drive, RAID controller, operating system.
For information about which accessories, memory, processors, and third-party hardware have been tested and can be used with your board, and for ordering information for Intel products, see
http://support.intel.com/support/motherboards/server/SE7320VP2/.
Intel® Server Board SE7320VP2 User Guide iii
Preface

Additional Information and Software

If you need more information about this product or information about the accessories that can be used with this server board, use the following resources. These files are available at
http://support.intel.com/support/motherboards/server/SE7320VP2
Unless otherwise indicated in the table below, once on this Web page, type the document or software name in the search field at the left side of the screen and select the option to search “This Product.”
For this information or software Use this search criteria or look at this document
For in-depth technical information about this product, including BIOS settings and chipset information
If you just received this product and need to install it
For virtual system tours and interactive repair information
Accessories or other Intel server products
Hardware (peripheral boards, adapter cards) and operating systems that have been tested with this product
Chassis that have been tested with this product
Processors that have been tested with this product
DIMMs that have been tested with this product
To make sure your system falls within the allowed power budget
For software to manage your Intel® server
For drivers Search for “Driver” (for an extensive list of drivers available)
Search for “Technical Product Specification”
See the Intel® Server Board SE7320VP2 Quick Start User’s Guide in the product box
Use the link to the SMaRT Tool under “Other Resources” at the right side of the screen at
http://support.intel.com/support/motherboards/server/SE7320VP2
Search for “Spares and Configuration Guide”
Search for “Tested Hardware and Operating System List”
Search for “Reference Chassis List”
Search for “Supported Processors”
Search for “Supported Memory”
Search for “Power Budget”
Search for “Intel Server Management”
Search for “Operating System Driver” (for operating system drivers)
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For firmware and BIOS updates Search for “Firmware Update”
For diagnostics test software Search for “Diagnostics”

Safety Information

WARNING
Before working with your server product, whether you are using this guide or any other resource as a reference, pay close attention to the safety instructions. You must adhere to the assembly instructions in this guide to ensure and maintain compliance with existing product certifications and approvals. Use only the described, regulated components specified in this guide. Use of other products / components will void the UL listing and other regulatory approvals of the product and will most likely result in noncompliance with product regulations in the region(s) in which the product is sold.
Emissions Disclaimer
To ensure EMC compliance with your local regional rules and regulations, the final configuration of your end system product may require additional EMC compliance testing. For more information please contact your local Intel Representative.
See “
Regulatory and Integration Information” for product safety compliance and EMC regulatory
compliance information. This is an FCC Class A device. Integration of it into a Class B chassis does not result in a Class B device.
Preface
Intended Uses
This product was evaluated as Information Technology Equipment (ITE), which may be installed in offices, schools, computer rooms, and similar commercial type locations. The suitability of this product for other product categories and environments (such as: medical, industrial, telecommunications, NEBS, residential, alarm systems, test equipment, etc.), other than an ITE application, may require further evaluation
EMC Testing
Before computer integration, make sure that the chassis, power supply, and other modules have passed EMC testing using a server board with a microprocessor from the same family (or higher) and operating at the same (or higher) speed as the microprocessor used on this server board.
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Preface

Warnings

System power on/off: The power button DOES NOT turn off the system
AC power. To remove power from system, you must unplug the AC power cord from the wall outlet. Make sure the AC power cord is unplugged before you open the chassis, add, or remove any components.
Hazardous conditions, devices and cables: Hazardous electrical conditions may be present on power, telephone, and communication cables. Turn off the server and disconnect the power cord, telecommunications systems, networks, and modems attached to the server before opening it. Otherwise, personal injury or equipment damage can result.
Electrostatic discharge (ESD) and ESD protection: ESD can damage disk drives, boards, and other parts. We recommend that you perform all procedures in this chapter only at an ESD workstation. If one is not available, provide some ESD protection by wearing an antistatic wrist strap attached to chassis ground any unpainted metal surface on your server when handling parts.
ESD and handling boards: Always handle boards carefully. They can be extremely sensitive to ESD. Hold boards only by their edges. After removing a board from its protective wrapper or from the server, place the board component side up on a grounded, static free surface. Use a conductive foam pad if available but not the board wrapper. Do not slide board over any surface.
Installing or removing jumpers: A jumper is a small plastic encased conductor that slips over two jumper pins. Some jumpers have a small tab on top that you can grip with your fingertips or with a pair of fine needle nosed pliers. If your jumpers do not have such a tab, take care when using needle nosed pliers to remove or install a jumper; grip the narrow sides of the jumper with the pliers, never the wide sides. Gripping the wide sides can damage the contacts inside the jumper, causing intermittent problems with the function controlled by that jumper. Take care to grip with, but not squeeze, the pliers or other tool you use to remove a jumper, or you may bend or break the pins on the board.
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Preface
Safety Cautions
Read all caution and safety statements in this document before performing any of the instructions. See also Intel Server Boards and Server Chassis Safety Information on the Resource CD and/or at
http://support.intel.com/support/motherboards/server/.
SAFETY STEPS: Whenever you remove the chassis covers to access the inside of the system, follow these steps:
1. Turn off all peripheral devices connected to the system.
2. Turn off the system by pressing the power button.
3. Unplug all AC power cords from the system or from wall outlets.
4. Label and disconnect all cables connected to I/O connectors or ports on the back of
the system.
5. Provide some electrostatic discharge (ESD) protection by wearing an antistatic wrist
strap attached to chassis ground of the system—any unpainted metal surface— when handling components.
6. Do not operate the system with the chassis covers removed.
A microprocessor and heat sink may be hot if the system has been running. Also, there may be sharp pins and edges on some board and chassis parts. Contact should be made with care. Consider wearing protective gloves.
Wichtige Sicherheitshinweise
Lesen Sie zunächst sämtliche Warn- und Sicherheitshinweise in diesem Dokument, bevor Sie eine der Anweisungen ausführen. Beachten Sie hierzu auch die Sicherheitshinweise zu Intel­Serverplatinen und -Servergehäusen auf der Ressourcen-CD oder unter
http://support.intel.com/support/motherboards/server/.
SICHERHEISMASSNAHMEN: Immer wenn Sie die Gehäuseabdeckung abnehmen um an das Systeminnere zu gelangen, sollten Sie folgende Schritte beachten:
1. Schalten Sie alle an Ihr System angeschlossenen Peripheriegeräte aus.
2. Schalten Sie das System mit dem Hauptschalter aus.
3. Ziehen Sie den Stromanschlußstecker Ihres Systems aus der Steckdose.
4. Auf der Rückseite des Systems beschriften und ziehen Sie alle Anschlußkabel von
den I/O Anschlüssen oder Ports ab.
5. Tragen Sie ein geerdetes Antistatik Gelenkband, um elektrostatische Ladungen
(ESD) über blanke Metallstellen bei der Handhabung der Komponenten zu vermeiden.
6. Schalten Sie das System niemals ohne ordnungsgemäß montiertes Gehäuse ein.
Der Mikroprozessor und der Kühler sind möglicherweise erhitzt, wenn das System in Betrieb ist. Außerdem können einige Platinen und Gehäuseteile scharfe Spitzen und Kanten aufweisen. Arbeiten an Platinen und Gehäuse sollten vorsichtig ausgeführt werden. Sie sollten Schutzhandschuhe tragen.
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Preface
重要安全指导
在执行任何指令之前,请阅读本文档中的所有注意事项及安全声明。参见 Resource CD(资源光盘) 和/或
Server Boards and Server Chassis Safety Information
http://support.intel.com/support/motherboards/server/ 上的
(《Intel
服务器主板与服务器机箱安全信息》)。
Consignes de sécurité
Lisez attention toutes les consignes de sécurité et les mises en garde indiquées dans ce document avant de suivre toute instruction. Consultez Intel Server Boards and Server Chassis Safety Information sur le CD Resource CD ou bien rendez-vous sur le site
http://support.intel.com/support/motherboards/server/.
CONSIGNES DE SÉCURITÉ -Lorsque vous ouvrez le boîtier pour accéder à l’intérieur du système, suivez les consignes suivantes:
1. Mettez hors tension tous les périphériques connectés au système.
2. Mettez le système hors tension en mettant l’interrupteur général en position OFF
(bouton-poussoir).
3. Débranchez tous les cordons d’alimentation c.a. du système et des prises murales.
4. Identifiez et débranchez tous les câbles reliés aux connecteurs d’E-S ou aux accès
derrière le système.
5. Pour prévenir les décharges électrostatiques lorsque vous touchez aux
composants, portez une bande antistatique pour poignet et reliez-la à la masse du système (toute surface métallique non peinte du boîtier).
6. Ne faites pas fonctionner le système tandis que le boîtier est ouvert.
Le microprocesseur et le dissipateur de chaleur peuvent être chauds si le système a été sous tension. Faites également attention aux broches aiguës des cartes et aux bords tranchants du capot. Nous vous recommandons l'usage de gants de protection.
Intel
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Instrucciones de seguridad importantes
Lea todas las declaraciones de seguridad y precaución de este documento antes de realizar cualquiera de las instrucciones. Vea Intel Server Boards and Server Chassis Safety Information en el CD Resource y/o en
http://support.intel.com/support/motherboards/server/.
INSTRUCCIONES DE SEGURIDAD: Cuando extraiga la tapa del chasis para acceder al interior del sistema, siga las siguientes instrucciones:
1. Apague todos los dispositivos periféricos conectados al sistema.
2. Apague el sistema presionando el interruptor encendido/apagado.
3. Desconecte todos los cables de alimentación CA del sistema o de las tomas de
corriente alterna.
4. Identifique y desconecte todos los cables enchufados a los conectores E/S o a los
puertos situados en la parte posterior del sistema.
5. Cuando manipule los componentes, es importante protegerse contra la descarga
electrostática (ESD). Puede hacerlo si utiliza una muñequera antiestática sujetada a la toma de tierra del chasis — o a cualquier tipo de superficie de metal sin pintar.
6. No ponga en marcha el sistema si se han extraído las tapas del chasis.
Si el sistema ha estado en funcionamiento, el microprocesador y el disipador de calor pueden estar aún calientes. También conviene tener en cuenta que en el chasis o en el tablero puede haber piezas cortantes o punzantes. Por ello, se recomienda precaución y el uso de guantes protectores.
Preface
AVVERTENZA: Italiano
PASSI DI SICUREZZA: Qualora si rimuovano le coperture del telaio per accedere
all’interno del sistema, seguire i seguenti passi:
1. Spegnere tutti i dispositivi periferici collegati al sistema.
2. Spegnere il sistema, usando il pulsante spento/acceso dell’interruttore del sistema.
3. Togliere tutte le spine dei cavi del sistema dalle prese elettriche.
4. Identificare e sconnettere tutti i cavi attaccati ai collegamenti I/O od alle prese
5. Qualora si tocchino i componenti, proteggersi dallo scarico elettrostatico (SES),
6. Non far operare il sistema quando il telaio è senza le coperture.
Se il sistema è stato a lungo in funzione, il microprocessore e il dissipatore di calore potrebbero essere surriscaldati. Fare attenzione alla presenza di piedini appuntiti e parti taglienti sulle schede e sul telaio. È consigliabile l'uso di guanti di protezione.
installate sul retro del sistema.
portando un cinghia anti-statica da polso che è attaccata alla presa a terra del telaio del sistema – qualsiasi superficie non dipinta – .
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Preface
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Contents
Contents
1 Server Board Features................................................................................. 15
Connector and Header Locations .........................................................................................17
Configuration Jumpers.......................................................................................................... 18
Back Panel Connectors.........................................................................................................21
Hardware Requirements .......................................................................................................22
Processor .....................................................................................................................22
Memory .......................................................................................................................22
Optional Hardware ................................................................................................................24
Storage Devices........................................................................................................... 24
2 Hardware Installations and Upgrades........................................................ 25
Before You Begin.................................................................................................................. 25
Tools and Supplies Needed.................................................................................................. 25
Installing and Removing Memory.......................................................................................... 25
Installing DIMMs...........................................................................................................25
Removing DIMMs.........................................................................................................27
Installing or Replacing the Processor....................................................................................28
Installing the Processor................................................................................................ 28
Removing a Processor................................................................................................. 30
RJ45 Serial Port Configuration..............................................................................................31
Installing a PCI, PCI-X, or PCI-Express* Add-in Card ..........................................................32
Replacing the Backup Battery...............................................................................................32
3 Server Utilities .............................................................................................. 34
Using the BIOS Setup Utility .................................................................................................34
Starting Setup ..............................................................................................................34
If You Cannot Access Setup ........................................................................................34
Setup Menus ................................................................................................................ 34
Upgrading the BIOS..............................................................................................................36
Preparing for the Upgrade............................................................................................ 36
Upgrading the BIOS ..................................................................................................... 37
Clearing the Password.......................................................................................................... 37
Clearing the CMOS...............................................................................................................38
4 Troubleshooting........................................................................................... 39
Resetting the System............................................................................................................39
Problems following Initial System Installation .......................................................................40
First Steps Checklist.....................................................................................................40
Hardware Diagnostic Testing................................................................................................ 41
Verifying Proper Operation of Key System Lights........................................................ 41
Confirming Loading of the Operating System ..............................................................41
Specific Problems and Corrective Actions ............................................................................ 42
Power Light Does Not Light..........................................................................................42
No Characters Appear on Screen ................................................................................ 43
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Contents
Characters Are Distorted or Incorrect...........................................................................43
System Cooling Fans Do Not Rotate Properly............................................................. 44
Diskette Drive Activity Light Does Not Light................................................................. 44
CD-ROM Drive or DVD-ROM Drive Activity Light Does Not Light ...............................45
Cannot Connect to a Server......................................................................................... 45
Problems with Network.................................................................................................45
System Boots when Installing PCI Card.......................................................................46
Problems with Newly Installed Application Software....................................................46
Problems with Application Software that Ran Correctly Earlier.................................... 46
Devices are not Recognized under Device Manager (Windows* Operating System)..47
Hard Drive(s) are not Recognized................................................................................ 47
Bootable CD-ROM Is Not Detected..............................................................................47
LED Information ...........................................................................................................48
Product Regulatory Compliance ...........................................................................................49
Product Safety Compliance.......................................................................................... 49
Product EMC Compliance – Class A Compliance........................................................49
Certifications / Registrations / Declarations..................................................................50
Product Regulatory Compliance Markings................................................................... 50
Electromagnetic Compatibility Notices..................................................................................51
FCC (USA) ................................................................................................................... 51
Industry Canada (ICES-003)........................................................................................ 52
Europe (CE Declaration of Conformity)........................................................................52
Taiwan Declaration of Conformity (BSMI)....................................................................52
Korean Compliance (RRL) ........................................................................................... 52
Getting Help ....................................................................................................... 53
Intel® Server Issue Report Form....................................................................... 55
Figures
Figure 1. Intel
Figure 2. Server Board Connector and Header Locations......................................................... 17
Figure 3. Recovery Jumper Location......................................................................................... 18
Figure 4. Serial Port Configuration Jumper Location ................................................................. 19
Figure 5. BIOS Select Jumper Location..................................................................................... 20
Figure 6. Back Panel Connectors ..............................................................................................21
Figure 7. Installing Memory........................................................................................................ 26
Figure 8. Opening Socket Lever ................................................................................................28
Figure 9. Inserting Processor..................................................................................................... 29
Figure 10. Closing Socket Lever................................................................................................29
Figure 11. Installing Heat Sink...................................................................................................30
Figure 12. Changing the Serial Port Configuration .................................................................... 31
Figure 13. Replacing the Backup Battery ..................................................................................33
Figure 14. Password Recovery Jumper..................................................................................... 37
Figure 15. CMOS Recovery Jumper.......................................................................................... 38
®
Server Board SE7320VP2................................................................................ 15
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Contents
Tables
Table 1. Server Board Features ..................................................................................16
Table 2. Recovery Jumper [J1H2, J1H3, J1H5] .......................................................... 18
Table 3. Serial Port Configuration Jumper [J8A3] ....................................................... 19
Table 4. BIOS Select Jumper [J1A4]........................................................................... 20
Table 5. NIC LEDs....................................................................................................... 21
Table 6. Processor Support.........................................................................................22
Table 7. Memory Capacity Support ............................................................................. 23
Table 8. Keyboard Commands.................................................................................... 35
Table 9. Keyboard Commands.................................................................................... 48
Table 10. Product Certification Markings....................................................................... 50
Table 11. Customer Support Telephone Numbers........................................................ 53
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Contents
xiv

1 Server Board Features

This chapter briefly describes the main features of Intel® Server Board SE7320VP2. This chapter provides a photograph of the product, a list of the server board features, and diagrams showing the location of important components and connections on the server board.
The Server Board SE7320VP2 is shown in the following picture.
Figure 1. Intel® Server Board SE7320VP2
Intel® Server Board SE7320VP2 User Guide 15
Server Board Features
Table 1 summarizes the major features of the server board.
Table 1. Server Board Features
Feature Description
Processors Support for up to two Intel® Xeon™ processors with an 800 MT/s MHz front side
bus and frequencies starting at 2.8 GHz.
Memory Six DIMM slots supporting DDR266MHz or DDR333MHz memory
Memory mirroring and memory sparing options
Chipset Intel® E7320 chipset, including:
Intel E7320 MCH Intel 6300ESB ICH
I/O Control External connections:
Stacked PS/2 ports for keyboard and mouse RJ45 Serial B port Two RJ45 NIC connectors for 10/100/1000 Mb connections Two USB 2.0 ports One USB port header, which supports two USB ports One DH10 Serial A header Two SATA-100 connectors with integrated RAID 0/1 support One ATA100 connector SSI-compliant and custom front panel headers SSI-compliant 24-pin main power connector, supporting the ATX-12V
standard on the first 20 pins.
Add-in PCI, PCI-X, PCI­Express* Cards (riser(s) required)
Video On-board ATI* RAGE XL video controller with 8MB SDRAM Hard Drive Ultra ATA/100 support:
LAN Two 10/100/1000 NICs Fans Four SSI-compliant 3-pin fan connectors
Server Management
One low-profile riser connector that supports a riser card with a PCI or PCI-X
slot that is capable of speeds up to 66 MHz.
One full-height riser connector, utilizing Intel® Adaptive Slot technology. This
connector supports a riser card with PCI, PCI-X, and/or PCI-Express* slots.
Two IDE channels that support either one or two drives SATA support
Two SATA ports RAID level 0/1 support
Two processor fan connectors Two PCI fan connectors
One 20-pin fan connector to provide power and management of system fans in the Intel® Server Chassis SR2400 and in the Intel® Server Platform SR1435VP2
On-board Essentials server management Support for Intel® Server Management 8
16

Connector and Header Locations

Server Board Features
A
CC
B
C
D
E
F
BB
AA
Z
Y
X
G
H
W
V
U
T
RS
P
N
Q
O
A Serial Port A header K Processor 2 fan header U Configuration jumpers B Battery
C Full-height PCI slot M Fan board connector W SATA 0 connector D Low-profile PCI slot N Floppy connector Z Power supply connector E Back panel I/O ports O PCI fan connecors (two) Y OEM RMC connector F Serial port selection jumper P IDE connector Z Front panel USB header G DIMM sockets
H Processor 1 fan header R Main power connector BB BIOS Select jumper I Processor 1 socket S 50-pin front panel connector CC Chassis intrusion header J Processor 2 socket T 34-pin front panel connector
L +12V processor power connector
Q 100-pin Floppy / Front Panel / ATA connector
L
M
J
K
I
TP00941
V SATA 1 connector
AA IDE power connector
Figure 2. Server Board Connector and Header Locations
17
Server Board Features

Configuration Jumpers

Recovery Jumpers
J1H2, J1H3, J1H5
J1H2 Pass Clr
3 2
2 3
Protect Erase
J1H3 Rcvr Boot
Recovery Boot Normal Boot
J1H5 CMOS Clr
3 2
BMC Control Force Erase
Figure 3. Recovery Jumper Location
Table 2. Recovery Jumper [J1H2, J1H3, J1H5]
Jumper Name Pins What happens at system reset…
J1H2: Password Clear
J1H3: Recovery Boot
J1H5: CMOS Clear
1-2 If these pins are jumpered, administrator and user passwords will be cleared on the
next reset. These pins should not be jumpered for normal operation.
2-3 These pins should be jumpered for normal system operation. 1-2 If these pins are jumpered, the system will attempt to recover the BIOS by loading the
BIOS code into the flash device from a floppy disk. his jumper is typically used when the BIOS has become corrupted. These pins should not be jumpered for normal
operation. 2-3 These pins should be jumpered for normal system operation. 1-2 If these pins are jumpered, the CMOS settings will be cleared on the next reset.
These pins should not be jumpered for normal operation. 2-3 These pins should be jumpered for normal system operation.
TP00942
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